About Chapman Auto Center LLC
Chapman Auto Center LLC is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- 24 Hour Service Center
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
Call (928) 478-1149 today to schedule your next appointment.
Our technicians at Chapman Auto Center LLC are ready to help you!
Chapman Auto Center LLC is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Chapman Auto Center LLC today at (928) 478-1149 to learn more
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★★★★★ amy stuhtVicky, the service manager who handles the maintenance and repair of my five-year-old Jeep Grand Cherokee, is friendly, yet efficient and organized. I know up front what needs to be done and how much it will cost. She keeps things running with a smile and a kind word, and she has earned my trust. | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ Jon PerrymanTook my two Ram trucks in for service and it was excellent and professional. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Jon PerrymanExcellent service center and professional staff. Thank you. | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ Jack B.Needed an oil change on a Saturday but since Chapman can't be bothered to answer the phone I went across the street to Victory Lane Oil Change. | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ Lynda CurcioI have been to several Chapman Chevrolet they are all well managed. Chapman in Payson,Az is by far the best. This was a longer than normal visit. I have a Chevy Traverse that I purchased in Oct. 2020 with only 12,186 miles. I went in for the big follow up and oil change. Vicky Sanchez was my contact person. She has great customer ser | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Jimpkin McGuillThere would seem to be a design flaw in the front suspension system for the Jeep Gladiators. Chapman Payson has stepped up to the plate to diagnose and repair our truck. We are quite pleased with Paul Williams and the rest or the shop staff. | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Julie TurnerHad timing belt replaced and on way home fan broke off engine. NO ONE other than Chapman Auto ever worked on this vehicle and they deny putting it back together wrong. After 6 week we went to pick it up again and fan was still wobbling. Please don’t trust these uneducated people with something that holds your lives. We bought truck b | Read Full Review5/1/2025 12:00:00 AM | Google
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★★★★★ Daniel MearesSales team was great. They went above and beyond to me what i was looking for. Riley really step up in showing us what other dealerships will do to take advantage of their customer. My wife and have bought 4+ vehicle from Chapman's and every experience has been great. Service department has taken really good care of us too. | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Gary PavisGreat experience purchasing a new vehicle from Chapman. The salesman John W. Is very knowledgeable and professional. The no pressure experience is extremely important. | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ janice dormanThey were very tentative this time. | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ Julie ScottFood was great and Entertainment Amazing!! | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Will KisseeBobby was very helpful, and got my vehicle diagnosed very quickly so I could get back on the road! | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Robert WisherdStaff very courteous and efficient. Very satisfied with service. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Susan WaltzChapman Auto Center in Payson, AZ was excellent in every way. They were kind, caring and compassionate! Did pressure to buy a vehicle. We would definitely buy and do business with them again. Thank you to all of you who were so wonderful! | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Carol MckissackI had such a great expierence with Payson Chapman. Jesse my salesman was a wonderful salesman. He went above and beyond to get me what I wanted. John Jesses manager made things happen. There was no pressure or stress doing anything from the whole crew . I am so happy with my new Jeep. I would recommend this place for buying a used or | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ Roxanne PachecoWe decided to stop by the dealership to see if they had exactly what we were looking for, and I was pleasantly surprised by our experience. Upon our arrival, the staff warmly greeted my family, which immediately set a positive tone for our visit. After discussing our interest in a specific vehicle, they quickly assisted us, and I was | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Larry WilkinsonGot me in in record-breaking time and got me back on the road. I wasn’t From this area and they helped out very nicely. Thanks guys. | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ KT SniderNice professional staff in service department. I would appreciate a loyal customer discount. | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ Marion HuntFabulous service right down to helping us set up our phones on the truck we bought! | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ karen gandyMy husband and I purchased a 2025 Blazer from Chapman Payson Auto Center March 11, 2025. This is the second automobile from this dealership we have purchased and have always had a pleasant experience. Jesse Lloyd the Sales Representative was very kind, personable and professional. We had a wonderful experience purchasing our new a | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Deborah WilburYour reply is untrue. I left review immediately after being treated terrible. You only decided to part ways with me because of review. IE; that info came from your own employee who called me to say so. I was just called 10am, 01.23.25 from this dealership, female voice, and was dismissed and told never to go back there. They made th | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Gentry ClemmerWill not do business. Typical used car business practices. They show you a price on your trade online but won't honor it when it comes time to make the deal. When questioned about their numbers they say this is the deal and that's it. "Take it or leave it" with attitude! This was my first time trying to buy from a Chapman dealership | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Rich LadriganTransitioning from people to online portal follow-up on your vehicle was confusing. All the recommended service is added to online portal shop ticket in addition to what service you brought your vehicle in for. I understand today’s goals of eliminating people to a more AI approach, it’s just getting used to it. Soon the service write | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ tony kefferPaul Williams did a great job handling our needs. | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ cody freemanJohn O at Chapman helped me every way he could to find a vehicle that met my price range and my needs. Everyone else who I dealt with was amazing as well. If you're looking for a new vehicle or a used vehicle I would check out Chapman. | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Joel ArmstrongExcellent service and professionalism. Paul was honest and clear. I will continue to patronize this establishment. | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Debbie ManelliThey are always very helpful and keep me up to date on my service. I get a call to authorize any issues they find and the cost to fix the issue. I appreciate the not having any surprise extra cost when I go to pick up my car. Thanks Paul and Chapman Auto Service Department! | Read Full Review2/2/2025 12:00:00 AM | Google
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★★★★★ Deborah WilburOh and BTW … they only post 5* reviews on their website. My experience with this dealership has been subpar. First, the oil change was $160. $40 to rotate tires. When I was sharing with a friend I felt the need to use dealer for warranty. When I stopped back by stating I could go anywhere for cheaper oil change/rotation with certifie | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Deborah WilburI was just called 10am, 01.23.25 from this dealership, female voice, and was dismissed and told never to go back there. They made their decision on my review here on google. What I wrote was the truth. Oh and BTW … they only post 5* reviews on their website. My experience with this dealership has been subpar. First, the oil change wa | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ SusanJayJust bought used car from Chapman, traded in old car. So fun and easy to work with salespeople! Ask for John "O"! | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Randy CoplenExtremely Disappointing Experience - Do Not Trust Chapman Chevrolet I purchased a brand-new 2024 Chevy Turbomax in early November, hoping for the reliability and peace of mind that a new truck should bring. As a 100% disabled Iraq veteran with four kids, I needed a dependable vehicle that could accommodate my family. Unfortunately, | Read Full Review12/22/2024 12:00:00 AM | Google
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★★★★★ Michael StiffPaul in service honchoed a repair of a leaky anti-freeze system seal in record time - same day ! | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Jeff LynchAwesome staff! Finished the service on my truck in a timely manner. | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Ken WService Advisor Paul Williams is always on top of your service needs. | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ KandyIt was a no pressure to buy I test drove 3 Chevy s and 1 Ram I got the Chevy 1500 crew cab lt. 4x4 Very nice ride. Got it mainly to tow my boat it has the V8 so penny of power | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Paul BarstadI can only say good things about my experiences at Chapman. My service advisor Paul Williams does an excellent job explaining everything, and keeping me apprised of the status of my vehicle. | Read Full Review12/1/2024 12:00:00 AM | Google
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★★★★★ Jose PuentesCall in interested in a Escalade I spoke with Riley Albert and he sent me the link for the credit application, filled out the application and waited, after seven days passed I get a message from Riley saying the Escalade sold yesterday can I help you with another vehicle, the Escalade was sold from under me after taking a hit on my c | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Judy LeybaCame in with battery saver assist notice. They tested my battery and it was bad. They put a new one in . Great service. . They took care of me right away | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Denise WachsMy service man, Justin was great! all around good people there. Had to camp out in my trailer for the night. Justin made sure I had all I needed to be good for the night. | Read Full Review10/20/2024 12:00:00 AM | Google
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★★★★★ Bill HartranftTruck has been there for a month today. All I hear is parts aren’t in and it will be done tomorrow. No communication and no call backs. I’ll never buy a vehicle here or ever take my vehicle here again. | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Ruben PerezThank you John, Ken, Gene and Jesse for the easiest and most enjoyable car buying experience we’ve ever had. We love the Tahoe and we are pleased that it was a win-win transaction for all parties. All four of you were a pleasure to work with. Thank you very much. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Lucia AlvarezWhen scheduling a remote start programming online and when we called to ask we were told the cost would be $120. No one said anything about labor + costs to look up a key + the cost of the actual key + additional fees for “shop supplies”. Etc. we ended up paying $389 for total costs after tax and had to make two appointments to final | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Joey AysienThank you for taking care of me. Traveling through, radiator went out. I highly recommend this place if you are in need. Staff was wonderfull. | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Frank ChurchI was going to wait for a guick software update. The update was going to be considerably longer than expected. I was offered a ride home. It took the ride and was surprised that my home was over of the normal distance allowed, but it was prvided anyway and offered to be picked up when my vehicle was ready. I appreciated that very mu | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Michelle SebersonWe had a great experience at Chapman buying our new 4WD Chevy Colorado. Thanks so much to Jesse, Riley and Ken we are having fun in the back country ?? | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Sheila GayChapman Payson has great employees great service I look forward to going to Chapman dealership | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Karla DesrosiersJohn O had to really work to find our Jeep because I’m picky about exterior and interior colors. Ken B got the finanaces done so we could get back to feed the puppy. Duke appreciated it too. Great people. Second Chapman Jeep. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ John ZulaTire balance on Jeep Grand Cherokee with oversize 20 inch rims and all terrain tires, technician did a good job with zero issues! | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Austin ToddI’ve had the worst luck experience with this live of junk garbage Chevy these people sold me. Lots and lots of mechanical issues that they wouldn’t cover. Still to this day having issues. I wouldn’t recommend anyone going here. After expressing my frustration multiple times over multiple issues. They have yet to resolve the problem o | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Debra DandoI had a great experience at chapmans the staff was very helpful and explained all the features of my new vehicle . Thank you Bill, Riley, and Ken. | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Michael “Micro” RoweService dept. Is still working on the warning lights, IE- ABS,ESP and Brake Iight indicators. | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Lucia AlvarezWhen scheduling a remote start programming online and when we called to ask we were told the cost would be $120. No one said anything about labor + costs to look up a key + the cost of the actual key + additional fees for “shop supplies”. Etc. we ended up paying $389 for total costs after tax and had to make two appointments to final | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Gerald RomeroFriendly staff and had what we were looking for. | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ TimThe service I received was above and beyond any other dealership I've been to thanks to Casey and John and I believe Todd really appreciate the help | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ david smokeyMaggie Drake was the lady we delt with. She was very professional and knowledgeable. Great service | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Austin ConwayI would avoid Chapman payson if possible. There are much better places to buy a vehicle and have a vehicle service. By pass Chapman payson and go to the valley. | Read Full Review6/14/2024 12:00:00 AM | Google
