About Larry H. Miller Chrysler Jeep Dodge Ram Surprise
Larry H. Miller Chrysler Jeep Dodge Ram Surprise is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- Free WiFi
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Certified Technicians
Call (623) 565-9190 today to schedule your next appointment.
Our technicians at Larry H. Miller Chrysler Jeep Dodge Ram Surprise are ready to help you!
Larry H. Miller Chrysler Jeep Dodge Ram Surprise is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Larry H. Miller Chrysler Jeep Dodge Ram Surprise today at (623) 565-9190 to learn more
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★★★★★ James JehleUpdate: My advisor, Jordan, and another office member both reached out to this discuss my concerns. I did bring my truck back in and allowed them to correct the issues. Jordan even took care of them himself. I appreciate his efforts to provide great customer service. It’s important to know mistakes will happen in business, but it’s e | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ Eric PetersonJeremy and mechanic staff did an excellent and timely service on my RAM truck. | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ Rickey ColeEach time I go to the Jeep dealership in Surprise Tyler Sheedy has always been very helpful , polite and makes sure whatever service needs are taken care of for my jeep , I highly recommend if your going to be at this Jeep dealership Tyler snd his team will take care you, I highly recommend | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ One Stop Twenty ThreeJordan's a nice guy, knows how to talk and knows a thing or two about cars! Great Guy!! | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ Mark CastlemanTyler Sheedy is a great advisor. | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ Sharon HinesHad an appointment for an oil change, unfortunately the shop was over booked and the oil was not changed at this appointment. The service rep was very polite and apologetic for the extended wait | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ Maggie BrooksWhy did I set an appointment when it took over 2 hours for an oil change?? My service advisor Sheedy Tyler was rude & disrespectful. It became obvious to me that my time was not important to this individual. Flip answers to questions is not my idea of good customer service. I am looking elsewhere for completion of the work I need don | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ Steve SaavedraI appreciate Michael working with me on solving a manufacturing issue and making for a better experience with service. Above and Beyond | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ BrenéeI did have a minor inconvenience at this location. However, the staff was receptive to my feedback and we were able to rectify it. I appreciate the staff for listening to my feedback/complaints. We all deserve grace and that’s what I’m willing to do with this dealership. Thank you to the staff for caring to make things right! | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Shay RevasService has had my '18 jeep wrangler for SIX weeks. Six. Took them a week just to diagnose the issue and now 5 weeks to fix the issue. Everyday we are told that they need one more day. As of today (5/27) it is still not done. They've had my jeep since APRIL 17. Not sure we will be returning at this point. We are pretty upset. Update | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Mark STyler provided excellent customer service. Communication was great, and the was done promptly. I highly recommend. | Read Full Review5/26/2025 12:00:00 AM | Google
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★★★★★ Steve Saavedraservice department is way behind, CALL BEFORE YOU MAKE AN APPOINTMENT, they are going to sand bag you by asking to leave your vehicle for a week without a Loaner Vehicle. There is also a ridiculous diagnostic fee of $220 if you decide NOT to get any work done. THE SERVICE WRITER WILL NOT MENTION THIS. The service writer is not only a | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ Kaylene St ClairChuy (Jesus) was extremely friendly, knowledgeable, and accommodating. Couldn’t have asked for a better experience! | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ Denise TadyIssue with Key fob was not resolved yet. I’ve been dealing with the missing key fob for over a month. Really not acceptable for a brand new car | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ nikala BattsQuick and easy service. Alejandro was great in the service department. | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ Lynmarie SmithWas surprised with an appointment it still took 3 days | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ Liz Piper5Our salesman was so professional, knowledgeable, and easy to work with. It was the most smooth car purchase we've ever experienced. I would highly recommend this dealership!! Ask for Jon! | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ Robbie WilliamsI had a schedule oil change for my Jeep. I blew a coolant hose. They canceled my appointment and then told me it would be seven days before they would look at my car. Then when I got the bill, they overcharged me on the hose, they overcharged me on labor. I had to get the service manager involved in the problem still isn’t resolved y | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ Sherri GutierrezFriendly, efficient, professional service! | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Carlos AyalaWalked in for an oil drain plug walked out with this beast. Gabe understood the mission. Everything was flawless from start to end. He communicated with me and kept it very transparent. Will definitely be doing business again. Thanks for everything. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Jeff TerryJim & his crew took good care of my Jeep. Oil change, thermostat, tires & a quick wash. Thanks guys | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Dave RadcliffeTJ, my service advisor is the best! Jesus did a great job today! | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ andrew rozdilskyMy vehicle was dropped off Monday morning a.m.. It took them till Thursday to look at it. Determine what the issue was and repair it. I picked up my vehicle Thursday evening if they couldn’t work on it till Thursday why couldn’t I just bring it in on Thursday? I consider this to be poor, very poor customer service. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Andrew WhiteQuite literally terrible. My car sat for a week and they had no idea what was wrong with my car even though I told them the issue. They then told me I was incorrect. Had my car towed to a different location and they were so much more helpful. Won’t be coming back even for a simple oil change. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Jaeya PI love this dealership! Gabriel A. Was great to me and the finance manager was amazing as well! | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ mitsnfectI have a great service advisor. Whom got my vehicle in and out the same day | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Leigh Ann GiedtI had a 10 AM appointment for an oil change and tire rotation. The maintenance took 2 1/2 hours to complete. I am appreciative the dealer reduced the oil change cost. Why do we set appointments if the vehicle goes into a queue with all other vehicles? Efficiency of the scheduling versus maintenance needs to be reviewed Received a c | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ William SEasy to make an online appointment. Friendly staff. Had to downgrade for taking 5 weekdays to diagnose a simple check engine light then 4 more days to get parts and repair. It was a DEF sensor replacement. | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ dilea nunezHad a wonderful experience. Our salesman was named Manny. He was very wonderful, helped us out a lot. We left very happy with the brand new 2025, dodge ram | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Joe DeVitaCame in for a steering wheel issue on my 2019 RAM 1500 plus low coolant level with debris in the reservoir. I was treated in a professional manner by Service Advisor Jeremy Drohan. It turned out the steering issue was a minor problem and repaired. The coolant flush was also done and everything looks good. Thanks to all involved | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Rod HannahGreat experience at LHM Surprise! Craig was so easy to work with and really felt he was working for me! Shout out to Frankie the Finance guy for making a stressful time very fun! | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Mr. MarcusThis review is strictly for Alissa, the customer service manager. Unfortunately, I have to deal with her, and I say "unfortunately" because if my situation, originally was good, I wouldn't know who she was. But because I do, I want to give her five stars: for three main reasons: 1. She has been extremely diligent on getting my Cha | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ LP CSean in sales and Frankie in finance We’re easy to work with no pressure had a lot of fun with them. Everything went well so kudos to Larry Miller. Good job guys. | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Janelle HigginbothamAaron and the rest of the service staff are amazing!!! They will take the shirt off their back to help you, one out sick next man up to help. Wish there was more places like this here in the valley. Aaron sets the standard and hats off to the Larry Miller staff in surprise, jobs well done!!! | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Doug YearoutDropping off went great. I dropped it off on a Monday afternoon for my appointment being I would be out of town until Friday. I had requested a quote to fix my automatic running board on the passenger side and to do maintenance. Come Wednesday afternoon I had not heard back with a quote. I send a text via their text they sent me. Jac | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ supblood PODCASTDo not go to this location I was told it would take 5 days to repair my vehicle I had an appointment for oil change ,heating and cooling as ridiculous as that sounded I told him that’s impossible I have to have my vehicle he then offers an additional service tire rotation which I declined and stated will I be able to as least get an | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ darlene rehwaldtAaron in the Service Dept was great ! | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Bryce ReblinI took my truck in for routine maintenance. Call center ladies were super friendly, even let me speak with service advisor Jordan before i brought truck in on another issue that needed addressed. Jordan Smith took excellent care of initial check-in and kept me up to date on everything else going on with the vehicle. I even got a sne | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Tina MinkkinenGreat service experience! Jordan is the best! | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Pamela DavidsonWe scheduled a Monday appointment. When we arrived Monday we were informed that our Jeep Grand Cherokee couldn’t be evaluated until Friday. After much begging, they gave us the evaluation on Thursday. The result was that it would take two weeks to have the repairs done due to lack of personnel. Geez! | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ GsmootUPDATE: April 21, 2025 7. While driving at night, which is seldom for me, I noticed the high beam on the drivers side did not light up. Larry Miller Dodge Tucson looked into the issue, and said a baffle was not operational, therefore a lengthy wait for a new lamp assembly commenced. 8. At the same time, as I was loading the trunk wit | Read Full Review5/15/2025 12:00:00 AM | DealerRater
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★★★★★ GsmootUPDATE: April 21, 2025 7. While driving at night, which is seldom for me, I noticed the high beam on the drivers side did not light up. Larry Miller Dodge Tucson looked into the issue, and said a baffle was not operational, therefore a lengthy wait for a new lamp assembly commenced. 8. At the same time, as I was loading the trunk wit | Read Full Review5/15/2025 12:00:00 AM | Cars.com
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★★★★★ Shelly ZedwillyThe worst service I have ever had. Nothong that was told me was going to be done, had the car for 2 weeks . No communication whatsoever . I will never go back to that lot for anything? Give me rental car with zero gas and they wanted me pay a fee for diagnostic after I filled their car for them. RUN!!! THEY ARE AWEFUL | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Don ReevesProfessional and personable Service Department. Aaron, my advisor, did a great job. I will definitely use this Larry Miller Chrysler Jeep Dodge facility again. | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ RICHARD SOKOLOSKIExcellent service. My car was ready before the promised time Very pleasant experience | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Ken GaudetteSimple oil change and tire rotation. Made a 8am appointment. Got there at 8. Was told 1.5 hours. Why make an appointment when it's first come first serve? | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ R CorbinNot good going back as I can tell by the way my trk drives after the 2 fuel filters have been changed and it's just as crap hesitation at take off from stop, its always alot better after both are changed not buying they were changed and I'm pissed coming to see ya all | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Shelly ZedwillyThe worst service I have ever had. Nothing, what's done that was told me twas going to be done, had the car for 2 weeks . No communication whatsoever . I will never go back to that lot for anything? Give me rental carr with zero gas and they wanted me pay a fee for diagnostic after I filled their car for the. RUN!!! THEY ARE AWEFUL | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Jeff SrThe team was Fast and efficient, Job well done. | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Shawn AveriettLarry greeted me as I pulled into the service Bay. Customer service was excellent for beginning to end. He new exactly what my SRT hellcat needed. | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Jennifer HerringtonI dropped my car off for warranty work and oil change. They don’t replace oil sticker and they had my car for over 2 weeks. Took them days to even look at it before they could get stuff approved for warranty work. Why do we need to drop off so early if techs aren’t going to look at cars for a few days. | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ David LopezI made an appointment for 7am on Thursday to have the service department check a slight pull to the left on my 1 month old Rubicon. Today is Monday and they haven't even looked at it. I called earlier today and they still could not give me an estimate of when they might start working on it. This is now 5 days of inconvenience without | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Denise CanfieldFriendly, helpful, knowledgeable. My vehicle was ready as promised! | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ Alex RiosLove my experience purchasing my 2025 Ram 1500. Mike is the go to sales man ! Made the expirence so easy and amazing. Definitely will be recommending!! | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ Melissa MaasFast and reliable! Mike the manager was amazing! Super helpful and kept everything on track! | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ James MarquezJordan is the best most reliable service advisor I’ve ever dealt with! Works hard with integrity and gets it done! ?? ???? Thanks Jordan for always coming thru! ?????? | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ JustinGave me great service today and made things right after a mistake made over a year ago! | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ L BestI received the best customer service ever . I would recommend anyone to try here first . They are worthy of 5 ?? review. | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ Joe CSaleman Edgard Bustillos Top notch guy, not a used cars salesman trying to just sell a car. he saw the value in the vehicle I was intrested in and was straight forward and genuine. I got the car I was looking for at the price I was looking for. the dealership gave me market value on my trade and the proccess was exactly what I hoped | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ Carolyn DrakeChecked in on time. Alyssa did a good job and keep me informed. Seem like some of the services were a little expensive especially the filters .overall good experience. | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ Steve OsbornNot impressed. On Saturday there is no appointment necessary for an oil change. The girl that checked me in asked what time my appointment was and I said that I didn’t have one. She rolled her eyes, sighed, wrote “no appt, walk-in” on my windshield and walked away. I wasn’t sure what to do next. Shortly thereafter, another guy came b | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ Richard DeWaldAlejandro shows great concern for my time; if he thinks it will take longer than expected he offers a ride home; he told me it would take maybe 1-2 hours max and I had my truck back in 45 minutes!! | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Wayne BryanTyler Sheedy at Larry Miller Jeep Dodge RAM was attentive, answered my questions, found items on my 2500 diesel RAM that needed service for safety, and saved me some money if I had waited & the items got worse. Larry Miller Dealer is better with Tyler being there. Thank you Tyler! | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ justin hassellExcellent fast service. It was just a recall update, but I was told it could take a few hours or more. Maybe 30 minutes done with a free wash. Best service I've had yet. | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Johnny FloresGabriel was awesome ! Helped me pick the perfect truck ! Appreciate it! | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Heather CoatsVery friendly and knowledgeable. Went during their happy hour oil change special, so very affordable. Service did take a couple of hours though, even with an appointment. | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Paul GulotaBe careful for upselling. They wanted to do a 4x4 service for a cost over $500. My truck has 40,000 miles. That service is not required according to my owners manual. | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Loren MillerRaul was an excellent salesman, extremely prompt with replies, courteous and knowledgeable. Would recommend 10/10 | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ KATHY SIMPSONVery professional kind and extremely helpful at letting us take possession of our new Jeep. | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Dale ChristensenSure the experience was great | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ RosalieFriendly Customer Service Advisor & they had my oil filter & oil changed within a few hours. I was satisfied with the great service & happy to receive a 50% discount thanks to the Spring Special they were running! ?? | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ The “Mongoose” LivesMust Read PLEASE! I was not satisfied with the customer experience with my first and my only interaction with LHM.. BUT Here is the rest of the story.... WOW did they call me back, they called me 7 times to apologize for the issue that impacted by service experience. The made it RIGHT... YES, THEY Made it right... they worked with m | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ darcylaine85Very professional and makes sure his customers receive top of the line service. Would highly recommend Craig to anyone in need of a new vehicle. | Read Full Review5/7/2025 12:00:00 AM | Cars.com
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★★★★★ darcylaine85Very professional and makes sure his customers receive top of the line service. Would highly recommend Craig to anyone in need of a new vehicle. | Read Full Review5/7/2025 12:00:00 AM | DealerRater
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★★★★★ pezdel13The nightmare of finding just that right car with the right mileage and the right price! Well I can tell you just tonight I bought a vehicle from Larry Miller and the salesman's name was Edgar. I can go into the nightmare that I had just experienced 20 minutes before at a previous dealership, Larry Miller Volkswagen in Avondale, but | Read Full Review5/6/2025 12:00:00 AM | DealerRater
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★★★★★ pezdel13The nightmare of finding just that right car with the right mileage and the right price! Well I can tell you just tonight I bought a vehicle from Larry Miller and the salesman's name was Edgar. I can go into the nightmare that I had just experienced 20 minutes before at a previous dealership, Larry Miller Volkswagen in Avondale, but | Read Full Review5/6/2025 12:00:00 AM | Cars.com
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★★★★★ Antonio DemarcoSales people were amazing, I was in and out in no time at all and could not believe the care they took to make sure I was satisfied! I will recommend them to anyone I know they would not be disappointed! | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Flora HarrisDr. Eric Feldman is a pleasure to work with always considerate patient very good listener he does a phenomenal job | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Sheryl ParkinsThey were quick on greeting me on my arrival. My service advisor was very friendly and checked me in without any issues. My car was done in less than an hour. I received recommended repairs with pictures with in 30 minutes. It was nice to feel like they cared I was there. | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Jack GoodeJust brought my 2017 Jeep GC home, but so far it appears all problems were corrected. New water pump, new rear axle boots, some emissions control issues (check engine light). Had some other maintenance chores completed as well. I’m ready for the summer! | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Judi CasadeiVery professional. They did everything they said they were going to do. Alejandro went the extra mile to ensure everything was properly completed. | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Eric RolesGreat customer service. TJ was very helpful and informative. | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Some OneThe nightmare of finding just that right car with the right mileage and the right price! Well I can tell you just tonight I bought a vehicle from Larry Miller and the salesman's name was Edgar. I can go into the nightmare that I had just experienced 20 minutes before at a previous dealership, Larry Miller Volkswagen in Avondale, but | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Tim LattimerVery friendly, professional and delivered what was supposed to be done in a timely manner. James is top notch | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ 5-10 Wrangler Eco Diesel 21Quick Lube Oil service was top notch, service advisor Alyssa was great! | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ James BrunhuberBrought my '22 Ram 1500 P/U in for oil change and a tire repair. As usual these guys do top notch work. Thank you Alyssa for helping me get an appointment and in and out in a timely manner. | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ Michael EdenVery professional, and no pressure to buy. Bad credit and they still made it happen. Very happy across the board!! | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ Matthew LaheyMy wife and I had an absolutely wonderful experience buying our new Jeep. Edgar was great. They made everything easy - we couldn’t be happier. | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ Gary BantaSo !!!!!ok so got some good news micky called me first thing this morning from Larry miller dodge and informed he’s the service manager was very polite and ask me to bring in my wife’s truck and they would fix her taillight issue so she took it in and I’m happy to say that she called me and told me that they fix the tail light and t | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ Jose MunozI needed to get my jeep an alignment same day. I used the online appointment system and was able to make an appointment within the hour. The jeep was in and out in no time. My service rep was nice and kept me up to date with the progress of my vehicle. | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ David SchoenWe have had better service before. The customer service has taken a step back and was poor. When I checked my vehicle in, I had a question and the service advisor wouldn’t even entertain my question. The young man that was responsible for putting in the plastic seat cover and paper mat was more accommodating. My oil change and tire r | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ Jacob MarcusI'm glad other people have had amazing experiences; I wish mine would have been that. First let me say the saving grace so far for this dealer are three people: Michael, the sales manager, and Sandra and Jermey in service. I'm sure Sandra never gets any shoutouts, so I wanted to make sure she got at least one. And Jermey has been | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ The “Mongoose” LivesWorst experience Ever.. I was told on monday it may take a fews days for the AC diagnostic they never called me to update me so called them on Friday and the service dept. never called back so Saturday called them again.. said they would get to it next week... these headless scam artists don't care about the customer experience... t | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ timothy schroederTruly awful experience. The service Tech could not have been LESS interested in an issue I brought up. A 2023 Chrysler Pacific front actuator noise in dash….a known issue. Why ask me if you don’t want to hear about it? Awful awful awful experience. I would never ever come back. Also…..very condescending when I brought up a service sp | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ Brandon KeyserThe service team at Larry H. Miller in Surprise has always provided excellent customer service. This time around I can’t tell you how grateful I am that Michael and Jeremy assisted with expediting the servicing of my Jeep Cherokee due to not having an extra vehicle available for a planned trip. They both were very understanding of my | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Joseph BauerFast, friendly service on my fleet van | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Jennifer MatthewsTyler was quick to respond and handles repairs in a professional manner. We appreciate his hard work and keeping my Jeep well cared for so I feel safe behind the wheel! | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Christian TimothyBrought my 2024 1500 Limited in for recall work. The team was very efficient and timely. The communication was very good. | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Mike MooreMy 2022 2500 Ram was in for oil and rotation-Alyssa got it handled. Her extensive product knowledge is impressive. We’re heading to Northern Idaho pulling our Airstream; she caught several items that give me confidence in making the trip safely. | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Elizabeth PeruGreat service! Jeremy was knowledgable and put us at ease..couldn't be nicer! | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Buddy RogersQuick and easy service, in and out with no problems. | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Tina MerrickWe have had the pleasure of working with Larry H miller CJDR Surprise for several purchases. Manny insales along with Wyatt and Chace in finance were It was a streamlined process and they got us into the perfect truck. | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ FrankieRaul went above and beyond to get me into that Jeep he answered all my questions. AWESOME | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ William ReidVan dropped off at Larry Miller CJD invoice # 400559 on 17 Feb 2025 check engine light on. Rebuilt tranny installed . Work completed 12 march 2025. Invoice# 403393 Van returned to address tranny making noise while backing up and shift points didn’t seem right. New tranny installed. Picked up 22 April 2025. Returned to shop on 23 A | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Gary BantaSo my wife had to go in for a oil change and she did after arriving she ask to speak to one of service members to advise them that her right tail was not working on her 2023 dodge big horn they told her that everything was fine and tail lights were fine and that it would cost like $800 to change out The circuit board and they told he | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Mark LackowskiJordan helps me when I come in. He does a great job | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Mike RaaymakersWork was done I. Timely manner to satisfacton of me and my wife Only think I was bothered with was a recall on my vehicle No information on the extent of the recall or the solution Which I don’t blame service technicians I believe it is the manufacturer who should give the technicians the correct solution and information | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Tracy BelsanWe had an outstanding sales experience with Craig. He did not pressure us into our purchase and was quick and responsive to getting our financing complete and our paperwork done. | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Gerardo SolisThank you Aaron Cheesmond my advisor for your support and appreciate your job .. excellent im happy with this dealer . | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Troy SylviaWhat an incredible dealership have bought a new car, every 3 or 4 years for the past 30 years and never had such an awesome experience to dealership, went out of their way salesforce and management to get me what I needed and more at a price, I couldn't believe. The whole team really does work for the customer. I can't recommend him | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Brian ShalerI like getting work done at the dealership. It gives me confidence. Issues regarding delays were resolved satisfactorily. | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Kurt LindstromFelt like I got ripped off today not sure if I’m coming back to your dealership. | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Kimberley BrownI went to purchase a specific car and that didn't work out but I found a much nicer one and am so happy with my Jeep Rubicon X | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Michael BarnetteGreat experience Tyler and Jim are the best service advisors I have delt with both are very knowledgeable and professional. Excellent experience i will be returning for all my future service work. | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ Cara BarnesInitially, I was very happy with my car-buying experience. My sales representative and manager were both great, and it was by far the easiest vehicle purchase I’ve ever made. However, my issues began with the service side of things after the sale. As part of my purchase, I bought the extended warranty. Since I was buying a used Audi | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ Cara BarnesInitially, I was very happy with my car-buying experience. My sales representative and manager were both great, and it was by far the easiest vehicle purchase I’ve ever made. However, my issues began with the service side of things after the sale. As part of my purchase, I bought the extended warranty. Since I was buying a used Audi, | Read Full Review4/27/2025 12:00:00 AM | Cars.com
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★★★★★ Christie ChatfieldAs usual, a great experience. Just a regular service visit, but as usual they were on time, and the truck was done as promised. Great value for the money. If you need a great service advisor, as for Alyssa. | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Deanna DupreeCraig did a great job. Very knowledgeable in what we were looking for. Showed me a few cars I just wasn't liking. Then out of nowhere I wound up loving the Jeep Compass. He was great and I don't say that very much when dealing with car salesmen. So great job for making my experience getting a car not feel so painful ?? | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ David romeroIs always great service at Dodge Ram in Surprise | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Andrew BudkaProfessional and expert service - made repairs promptly very satisfied | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Sonja AndrashkoI went to Larry Miller to have an oil change and tire rotation on my ‘22 Jeep Grand Cherokee 4xE. It should have cost about $129.00 and I left with a significantly higher total. I wasn’t sure at first if it all needed taking care of but I had shared with them that I would be soon driving back to Wisconsin. They scanned my car and fou | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Dan RussellCraig Kinkey did an awesome job getting us into our new car!!! | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Stephanie SwarnerGreat service personnel. Service was finished in a timely manner and reasonably priced. | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Sean HealCompletely disappointed with service! Schedule an appointment for the vehicle to be dropped off at 7:30 on a Saturday morning they said they would need to keep the vehicle for a week to check the air conditioner after waiting a week for the appointment. | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Mel WhiteI have had my jeep for 11 years and always went to this dealer. A few years ago I had 2 bad service calls and stopped going. This week, I had to take Jeep to dealer for work only they could do and had the best experience! I will continue to go back to dealer again! Service was AMAZING! Alejandro was kind, caring, conscience of my tim | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Thomas GlazeI had a service done today. My jeep needed fluids changed. Job done well and the staff was very professional | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Jack VillaRaul B. deserves 5 stars. He was our point of contact from the beginning. He was polite, accommodating and respectful. He never pressured us and he was honest. He made the process pleasant. With that said, the only drawback we had was with the “track your service” site. It was never updated during the five day long add ons process. I | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Pamela PerryThe customer service is always friendly and thoughtful. Mickey was my advisor. He was polite, attentive, and caring. He had the service parts I went in for, which was to repair my under carriage. The service was completed in a timely manner. He took the time to throughly explained to me his recommendation for what needed attention on | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ William GrahamYou guys were amazing, you made everything very easy. I will definitely be back for service. Thank you very much. | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Daniel GoodroEven though I was unable to make an appointment for service they made the Time to help. Excellent customer service they went the extra mile. | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Annie LoweTyler in the service department was very considerate and helpful. He returned our calls promptly and helped me set up my seat settings when I picked up our Jeep. | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Tammy HildrethSean took very good care of us. He understood the position we were in after our accident. He's very knowledgeable and did his best for us! | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Kevin EakinGreat service from start to finish. No hard sell for additional services offered. | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ Brian BernhardtI scheduled some warranty work to be performed, I was told it would take most of the day. So they provided me with a ride home and after the work was complete shuttled me back to pick up my car. Everyone was very friendly. Great service. | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ Chris SamoranskiSo far, we are very happy with the service department at LH Miller in Surprise. We are dealing with issues associated with the Bill Luke Santan dealership failing to resolve issues. LH Miller has stepped in to help. Hoping for a sound vehicle that will be there for us for a number of years, thanks in no small part to LH Miller. | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ Thomas FerratoAlways helpful and pleasant to work with! | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ Leann White CastellanosMy family and I had the pleasure to work with Blake Goodloe recently. We were looking at getting a bigger vehicle as our family is expanding. We told him exactly what vehicle we came for and he made it happened. He was very knowledgeable and extremely helpful when it came down to it. He treated us like family rather than just custome | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ dj cake2018Excellent service of Mr. Alejandro C. from the Service Department ?? | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ Keith SumaTook my Ram truck in for a safety recall issue. Very pleased with every aspect of my experience. I was told it would be a 2 hour fix, but they finished in an hour, which was awesome since i waited there for it. I will trust Larry Miller Surprise with my truck again in tue future. | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ George garzaThe whole team was amazing. Went in for oil change but we had to add some more services. But was still able to get out of there on time | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Neil Schultz [email protected]Great customer sales service, very attentive to needs. | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ G. AbbateThe experience today was great. Received prompt & courteous service from start to finish. Both Mickey & Jordan were fantastic. | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Robert LeetsI had service done was in and out at the time they told me | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Bart BroviakHuge shout out to Jordan. Jordan, Thank you! I needed my Jeep's battery replaced and it needed to be done the same day as this is my business truck and I needed it early the next morning. Jordan came through! | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Sandy GoodinIt was my first time having my Patriot to Larry Miller's. Good first impression, I really appreciate the communication as well as the complimentary diagnostics. My main concern was resolved and the price didn't blow the budget. Everyone was very professional and courteous. They even provided an Uber for me after dropping off my Jeep | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Kerry SchultzSuper customer service thank you | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Tamara MixonThanks Craig We are very happy with our 2025 Dodge Durango GT! You are a great salesman and I’m happy that you helped us with this purchase! You went above and beyond for us! | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ David THad extensive a/c repair work, plus some routine maintenance done to my 2018 Challenger RT 5.7L by Larry Miller Dodge in Surprise, AZ. The service mgr (TJ), coordinated on the a/c with the extended warranty company and original selling dealer to get the repair approved, and accomplished. No hassle, and am completely satisfied with | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Casey RodriguezWe had an incredible experience working with Blake. Our first interaction was in January or February. He was patient, offered no pressure, and treated us as though we were buying that day even though we told him we were in the research phase. His knowledge of the product was next level. Although we walked away that day to continue ou | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Andrew PotterGreat service, I would recommend to everyone! Thank you, Surprise Dodge | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Steven ZumachService department employees are very easy to work with and pretty straightforward. My only complaint would be each time I bring my DRW Ram In for work, I get a much dirtier vehicle back. I always keep my car, clean and garage and when I end up, leaving my truck at the dealership for more than a day, which has been a few occasions no | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Colin HaleTJ in service was extremely helpful and went above and beyond. Thank you! | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ fidelis etimServiced my jeep wrangler promptly and professionally. My service advisor was personable, responsive, and courteous. I will be back. | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ JC ReeceSalesman, Manny, was very polite, knowledgeable and helpful. He completed all the small things we requested repaired. | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Chris & tami UsTyler handled my RAM needs professionally and promptly. Thank you! | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Barbara HuntimerWyatt is an amazing salesman. He iworkd with you and expertly finds what you want for what you can afford. We are over the moon excited about our new Dodge and we couldn’t have done it without Wyatt! | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ James JohnsonIn and out in less than 90 minutes, great service and great facilities. | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Samantha PalamidessiGreat experience at this location! My technician was wonderful, estimate to complete my car was spot on, no issues. | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Shakria GarsideJames Donaldson down at Suprise Dodge dealership has been my go to guy for the last few issues I’ve had with my Dodge. He takes the time to hear me out when I’m explaining sounds (the girl way) and he addresses the issues professionally. His team is quick, thorough, and respectable. 10 out of 10 I highly recommend :) | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Rey BejeranoMy service advisor did an excellent service on my Jeep Grand Cherokee in quick time. Best service always. Thanks | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ FrankieRaul went above and beyond to get me into that Jeep he answered all my questions. AWESOME | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Miz JJim in the service department is hands down the best! He exactly as he says with no surprises. He is professional, respectful and kind. | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Pamela OsierWhile washing my 2031 Ram 1500 I noticed a nail in the treat of my driver’s side front tire. Concerned about removing the nail and deflating the tire, I took my truck to the dealership. I received an appointment for the next morning and left the vehicle there for service. I was extremely pleased when I received a call at 7:39 am t | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ On TrackMy office scheduled an oil change for one of our work vehicles and when I went to bring it in I was told there was a 2 hour wait! For an oil change that was scheduled?? The worse part is I was also asked by my wife to find a new awd suv for her while I was here but unfortunately every time I have a simple service done at this dealer | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Devan C.Great guy! Helped me get into the Jeep I wanted same day no issues! 10/10 experience | Read Full Review4/14/2025 12:00:00 AM | Cars.com
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★★★★★ Devan C.Great guy! Helped me get into the Jeep I wanted same day no issues! 10/10 experience | Read Full Review4/14/2025 12:00:00 AM | DealerRater
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★★★★★ Sandi MizellI arrived, after a while somebody came to ask my name. 15 minutes later somebody came to get the vehicle. Mini detail, no diagnostic as too busy there. Didn’t take too long for them to wash my vehicle, but I doubt it was a “mini detail” as the door jams were dirty and there were water drop marks on the rear and front bumpers. They di | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ Chris LCalled parts dept at 830am ..No answer but got the machine telling me to leave a message and they will return your call..message service was full..So I wait a couple more hours, same thing..Then called service dept.,the guy took my name and number and said they would get back with me.. they never called.Ive bought two jeeps here and | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ Shyloe HoytBrennan was great. Had an oil change, tire rotation and a quick wash. Easy drop off and pick up process. | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Susanna FindlayIt was good, The sales manager was very knowledgeable. it was a good experience And we are very happy with Larry Miller. This is our fourth vehicle that we have bought for them and we have been very pleased. | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ James MoreauGreat experience, fast friendly and detailed. Always great getting my car serviced here. | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Cynthia BreenCourteous kind, very thorough kept me posted on every detail very pleased with my service | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Brenda AshbyBlake was very pleasant to work with. | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Thomas MakebakkenJim gave me a quote for an esmi sensor part was: $45.00 online and 4 tpms valves $80.00 a pies :4: totaling a $2100.00 quote for the two repairs. If I did the labor myself it would cost me $360.00. Very suspiciously high quote. | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Keith and Melisa SteppWatch out for the finance people. They are not honest about the extra warranty they sell. More concerned about making a dollar than being truthful. All the other areas were five stars. If the GM is concerned I would like a phone call. I purchased a 2025 white Ram on March 28, 2025. My phone number is on the paperwork. | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Whiskey Bravo 88Alyssa Salazar was a phenomenal advisor. Kept me informed on my vehicle from start to finish. She was professional,courteous and very nice to deal with!!! Thank you Alyssa!! | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Rick SalyersHad my 2015 Town & Country serviced at Larry Miller Surprise and my service writer was Aaron. Nice guy kept me informed of progress. Highly recommend him and the Dealership for service. Thanks Aaron!! | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Antonio GOriginally came in for an appointment and didn’t have the best experience. I did leave a review expressing my frustration and bad experience I had. A few days after I was contacted by alissa who then apologized for the experience I had and even went as far as to pull footage to see what happened. Alissa was very apologetic and was de | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Ken HPoor communication. Poor follow-up. Went in for no start on truck, they made sure to replace under warranty high pressure fuel system, but didn't care to diagnose other areas when they had access with warranty. Lied and said truck would not start, and that compression check, and timing needed to be diagnosed. The truck starts but doe | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Barty QuardersWe bought a used Dodge Ram for one of our sales guys at Apex Roofing Systems and are we glad we chose Larry H Miller of Surprise. our salesman Edgar was spot on with what we needed and there was no back-and-forth. This process was remarkably smooth and easy and we got exactly what we wanted for the exact price we wanted and I didn’t | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Dick NelsonVery professional, friendly, sales experience. Would highly recommend Larry H Miller, Surprise. No high pressure sales, they listen to the customer. Thanks, Mike and Eric | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ More MoxeeI received quick and honest service | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Curtis LewisGood work, up front and friendly service | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Richard CerconeJeremy Drohan was extremely courteous and apologetic concerning the delayed jeep repair. I appreciate his level of honesty and support in picking me up from my residence when I had no transportation. | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ C. CurryBlake was super professional and helpful. The sale was stress-free with no hassles. The best sale we've ever experienced. Recommend 100% | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ AMV4 YOUAlyssa has done a fantastic job in a fast and reliable service to ensure my car was well taken care of, 10/10 thank you! | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Lorena AlamoExcellent customer service at this Surprise location, especially from Alyssa. She gives you confidence and knowledge. After having a bad experience at the Avondale location, I'm still happy to drive a Jeep. | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Bill/Susie VenohrTook less time than Toyota does on my Highlander. Lots of recommended maintenance, some needed and some not (for instance nearly new tires don’t need balancing). | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Geno1107The service representative was friendly and helpful, but made excuses for the service folks. The service folks on the other hand took 3 HOURS to change the oil in my Jeep Wrangler. No tire rotation, no car wash. Just changed the oil. Signed: an unhappy customer. | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Antonio GWas contacted via text by Arnold to see if I wanted to come in and possibly trade in my truck, we made an appointment for the next day. I showed up 15 mins early. There was nobody in the front so I stood and waited by the front desk for about 10 mins. After i decided to sit in the closest table I could find. Plenty of employees passe | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Michelle BeverlyJon (sales) and Chase (finance) were professional, knowledgeable and just a great purchasing experience! | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ Teresa McbainEveryone is very friendly and helpful | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ Jim and Dana KnappOur recent car buying experience at Larry Miller in Surprise was absolutely great! In sales, Blake made every effort to take care of us and present us with an outstanding offer, and his customer minded attitude plus knowledge of the product sold us on the deal. Also, Frankie in finance provided us with the best service ever. Our’s w | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ Anthony AdameService was great however it took a long time. Almost 3 hours to get an oil change and tire rotation. I had an 8:20 appointment and didn’t get out of there until 11 | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ Liz PiperOur salesman was so professional, knowledgeable, and easy to work with. It was the most smooth car purchase we've ever experienced. I would highly recommend this dealership!! Ask for Jon! | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ Brent SquiresThis was my first visit to this location. I went in for an oil change and was told that it would be 90 minutes. 90 minutes later and they hadn’t even started yet. The service rep started yelling at me, saying that she had told me their average wait time was two hours. She never said that. Another 20 minutes later and they finally s | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ I'am_ PedroExcellent experience, very attentive looking for accessible solutions, I highly recommend them. And the work team is very good, thanks to them I left in the car I wanted | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Scott ShampineJames was great. He kept me informed every step of the way | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Mark STJ provided excellent customer service. Communication was great, and the repair and recall to my car was done promptly. I highly recommend. | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Jason SpauldingGot front and rear 4X4 36K differential completed, was in and out within 2 hours. Great customer service and speed of work, but $500 price tag is a very steep price and that was with a 15% off coupon. Not happy about paying that much! | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Sandi WoeppelTook less time witch I like, and job was job very well | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ JessalynGreat service took my charger in for defective air bags and everyone was really polite and friendly | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Jackie SarrazinWas very happy with service. Something there had changed. Last year they had terrible service. Went this time because of a vehicle recall and a sale on oil change. Was very happy with service | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Mikel MattisonArnold G was Amazing. Very personable. | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Oscar MarquezExtremely Disappointing Service Experience I dropped off my Jeep for routine maintenance on March 14th and did not receive it back until March 31st. Throughout this period, there was a complete lack of communication from TJ regarding the status of the maintenance. Despite leaving two messages, I did not receive any callback from the | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Pilar SalgadoAlejandro C. my advisor was great. He was very welcoming and friendly. Quick check in and check out. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ voule kI know have TJ as advisor.He is friendly, knowledgeable and attentative to my needs. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Douglas E ButnerSean and team did an outstanding job taking care of us, and following through with commitments with our Jeep Wrangler. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Matt PalmerGreat service and Edgar was easy to work with. Will be back for the next purchase. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Tara TerwedoI needed to have my oil changed and tires rotated. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Robert AndersonBest service we have experienced at a Ram Dealership in Wisconsin or Arizona. Very nice people to work with and were knowledgeable about the product. Like Customer Service used to be, they understand who the Customer Is. | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ kaden landiniVery helpful employees that helped get me out of a bind, Sean and Frankie were excellent | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Emmanuel FontaineI have received an outstanding customer service from Tyler at the Larry H. Miller Chrysler Jeep Dodge Ram service department in Surprise. Tyler kept me informed of the status of my vehicle, ensured my stay was great, and I received the vehicle back on time as stated. GREAT JOB! | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Renee SignorIf you are looking into buying a new or used vehicle ASK FOR ERIK MELENDEZ!!! Out of all the years of buying cars, Erik makes buying a vehicle easy, no stress and really respected and took into consideration our concerns. Never once did we feel like we were being taken advantage of. He is a hard worker and great with communication | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ RL HollarsI stopped by LHM Surprise to test drive a Ram truck. I loved the truck but wasn’t crazy about the color. Raul Balderrama went out of his way to find the right color and had it delivered to the dealership. Raul and Manny made my buying experience great; they weren’t pushy but let me know they were there when I needed them. They quickl | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Betty BakerI wrote the review below the last time I came through AZ & had service done at this dealership. My recent experience was the same! That’s impressive. I’ll definitely be back if we need service in AZ again. The service advisor was honest & considerate of my time constraints. The communication throughout the process, via text, was | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Dennis StonewallAlyssa was great from start to completion! | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Shawn MellottAlways great service. Brennan absolutely rocks and takes pride in his work. He is a phenomenal service provider and always takes great care of me. | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Patrick WiborgVery polite team. Clean and organized. | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Anthony AmploThe service was handled by Alejandro who was great, what is absolute trash is that any warranty work is weeks out from a diagnosis and your vehicle has to stay there “in line” in order for you to get anything done. Fix your process because it’s garbage. | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Jessica PerezVery disappointed in this dealership. We purchased a truck it needed to still be detailed and had a recall so it needed to be completed before we took it off the lot. They did give us a loaner which was very nice and an upgrade to the truck we purchased. Long story short a little over two weeks later I was told the truck had a mechan | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Erin ChilesDoesn’t feel like they actually look over vehicles anymore. Check engine light was on, gave them the code, and instead of suggestions they just said I’d have to leave it for 7 days before they’d even review my Jeep. So ended up doing just an oil change and rotation and it was still there for 6hrs. There’s a crazy sound that happens w | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ bdeherreraI am very dissatisfied with how Larry H. Miller handles service. First, when you call, they encourage you to get a link sent to you to make an appointment online. That is the first mistake you shouldn't fall for. Second, when you make an appointment, that doesn't mean they are going to look at your vehicle at that time. They wanted m | Read Full Review3/28/2025 12:00:00 AM | DealerRater
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★★★★★ bdeherreraI am very dissatisfied with how Larry H. Miller handles service. First, when you call, they encourage you to get a link sent to you to make an appointment online. That is the first mistake you shouldn't fall for. Second, when you make an appointment, that doesn't mean they are going to look at your vehicle at that time. They wanted m | Read Full Review3/28/2025 12:00:00 AM | Cars.com
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★★★★★ Marisella GomezMy service advisor, Aaron was awesome! | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ jose palafoxGet your vehicle from this guys,awesome service, ask for Edgar great great guy very professional also ask for chase he will help you with you financing, wow we are very happy ?? ?? | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Breck EllisThe staff I encountered was professional, courteous and friendly. I am completely satisfied with the services performed. | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Honey KGreat service and an old problem solved! Couldn’t be more happy! Thank you | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Alisha CountsJim has fantastic customer service! From start to finish, he was wonderful!! We will definitely go back if we have any more issues! | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Sheri BowersAaron has taken over for Tom Rodriguez not only with personality but in expeditious completion of several items and got me my vehicle back to me in record time! | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Jane HyattJordan was great, the overall service was not! | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Martin BeverlyI had a mixed experience with my recent vehicle purchase. I bought my truck late at night and, unfortunately, did not notice some small scratches until I saw it in daylight. Additionally, I was charged for side steps that were not installed on the vehicle. Although I negotiated the price, I was informed afterwards that they had remov | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Jan HangenSigned up on line for an oil change appointment. Brought the car in and after 1-1/2 hours I asked if it was close to being done. No updates from advisor prior. I was told I was next in line. After almost another hour, I figured out I could track it on line. It showed they were just starting. This was unacceptable. Service advisor did | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Mayra SpruillJeremy is amazing! He took the time to explain everything and answer all my questions. Very nice and polite, super helpful | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ sergio sarabiaErik is the best. He is a legitimate sale person who love his job and does it with integrity. He is very direct goes above and beyond to make a good deal happen. I will buy thirds car from Erik soon. | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ David BradleyGreat experience. Manny was respectful, honest, -and valued our time. Great customer service even after the sale. Definitely recommend this place, go ask for Manny Gonzalez. | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Jennifer VisvardisSean, Michael, and Frankie were absolutely wonderful to work with and made the buying process a joy! Thanks guys! | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Jose CervantesGreat experience and were also straight forward and did a great job and took great care of my vehicle. Thanks | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Gaston CarrascoCame in for service and was done in less than 1hour. Happy with results. Alyssa did a good job. | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Stan FelderGreat service. Very nice dealership. Good Cofer and snacks. | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Tony MaderazzoDecent Service. Long wait time. Never washed the car as they said they would. Waiting so long, I didn’t want to bring up. | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Martin BeverlyI was not satisfied I unfortunately bought my vehicle late night and did not see my new truck in the light noticing small scratches and on the MSRP said I was charged for side steps and they where not installed. After negotiating the price then at then end they said they took off the side steps but did not tell me. They said you sig | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Fred BravoPoor communication on car status left Friday to Monday | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ tony & jenniferSean, Michael, and Frankie were the best to deal with! Will definitely be coming back for future vehicle needs and referring business. | Read Full Review3/23/2025 12:00:00 AM | Cars.com
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★★★★★ tony & jenniferSean, Michael, and Frankie were the best to deal with! Will definitely be coming back for future vehicle needs and referring business. | Read Full Review3/23/2025 12:00:00 AM | DealerRater
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★★★★★ David TThis was one of the easiest car deals I have ever done. Craig was great and made the process super easy. | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ STEVE BOPPQuick, professional and came back clean. KUDOS to Jeremy | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Vicki StonewallExcellent service by salesman and finance. | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Tony KostelacTJ is an amazing Service Advisor. Got my vehicle back to me when promised and kept me in the loop during the whole process. Wife loves the new tires and brakes. | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Denver ClellandTyler is awesome, could not be happier with his attention to detail!! | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ April VelezAlways an amazing experience here. Larry H Miller surprise is my go to for every vehicle I own Hands down your in and out as fast as possible they value your time. My go to guys is always Raul for any car I buy there. He is one of the best salesman And it’s always a pleasure working with him. He has sold me 7 cars in 18 months. Tha | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Peter RamirezThe worst experience I've ever had at a dealership been a customer since 2018 Had my jeep for 3 days and didn't even look at it and told me it could be another week before they get to it and told that's the way it is Appointments mean nothing to them When I went to pick it up I was given the keys and had to go find it in the back of | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ David B.Just had oil changed this morning, they're trying to tell me it need front brakes when they supposedly changed them less than a year ago! I'm sorry but your not dealing with an idiot here! Trying to squeeze more money out of me for repairs they supposedly already did! I will be reporting this place as this is the second time this has | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ kristian ThompsonI drove the Surprise from Albuquerque, took me 8 hours one way. They were more than happy to sell me a vehicle. I love the vehicle. There were some communication issues at first once I left town but those got resolved Just a note, the sales person I dealt with from the beginning was great and he had made me forget about my previous | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ JimmieIt was a rough start but a great finish. Mark was very professional and helpful us with everything we needed. | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Kevin SumpterThey did a great job and let me know about any issues that I might have | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Jennifer Lea DixonAaron was a great help and super kind and helpful. Great team member!! Thank you Aaron ?? | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ David SignorLove going to Larry Miller Jeep for my jeep issues. The service advisor Brennan is a rock star. He is definitely an asset to this dealership. | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Tony JaramilloJesse called me back to honor the price. Thank you | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Lloyd NewbanksReally awesome, got me in and out pretty quick. Even late in the day | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Linda SchubertDropped my car off the night before my morning appointment. The service department kept me informed every step of the way. Pretty easy and painless. | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Jim GarlandI always get good fast service when it is possible because of might tight schedule. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Netxi Morales-GuzmanI arrived for an oil change for my vehicle and everyone ingnored me when I drove in but when Brennan saw me standing outside my car he came up and asked if I was helped and then helped me when I said no.( To be fair I did not have an appt and the other people could have one so I'm not sure). Brennan was very kind and helped me right | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Suzanne RosenthalJim Donaldson made my experience positive . | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Lynn HardingService was fast and friendly and of good value. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Mary BeardEasiest time of filling out paperwork ever! | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Twana KoehlerMy salesman was Arnold Guerrero very pleasant I love my car and I'm telling everyone I know to go to your car lot for their needs | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Terry CCalled due to issues with my battery. Got me in asap. Fixed the issue under a warranty at 0 cost to me! Brennan was very helpful as was the Representative that answered the phone. | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ eric andersonTook over a hour for a oil change with a appointment technician left drain plug finger tight . Had to tighten the plug,add oil,and power wash my driveway .I will never do business with Larry H Miller again | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Jessica ShaylorWe took my Jeep in for a free oil change which when I first got my car, I was told I would get three free oil changes. Made an appointment and this appointment was supposed to be the third. Found out, that the service department could not find any documentation stating that it was free, so picked up my Jeep and brought it home. | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Moto EthanBrought my truck in for the DEF service, transmission service and a loud clinking noise in my steering rack. Got my truck back 2 days later and have oil spilt all over my engine cover/bay, technician said he doesn’t see or hear what customer’s concern is on the steering rack part when you can hear it clear as day when turning left an | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Tony JaramilloNot so good with guys. Was given a price to sell my truck to them. Made arrangements to bring the truck back three days later and shook hands on it. When we came back was told that the truck had depreciated $850. Won't be back. | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Henry KowalskiAs always, our expectations were exceeded by the help of Service Drive Manager , Mickey Langer and Service Advisor, Brennan Dunn! I highly recommend these two gentlemen and Larry Miller , Chrysler Jeep Dodge Ram Surprise. We have been very pleased with both Service and Sales Departments, in the 11 years we have been in the Valley of | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ francisco campilloThey don't use mobile 1 full synthetic. The service rep couldn't even say with a firm answer what type of oil they used or what brand of oil filter. They charge 121 dollars to change a 29 dollar engine air filter. And above all they didn't even detail in the oil change request to conduct a thorough inspection of oil to ensure no en | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Trenton BenjaminThe service advisor Tyler, and his technician are awesome they got my car in and out quickly. | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ EvonJim Donaldson did a super job in a tough situation! Thanks Jim! | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Info CCSWGo see TJ. Hes the best. I only deal with him, never an issue, never a major problem, always takes good care and communicates great! | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Dennis KimesVery honest dealer to take care of all your auto problems. | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Z MMy Service Advisor Tyler was outstanding to work with! He is the consumate professional and was very impressive with his knowledge, integrity, communication, and timeliness of response. He also has a great personality, is a joy to work with, and happens to be a veteran - thankful for his service to this country. Keep up the great | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Johnny BacaDid a great job with the issues on our Jeep. TJ kept us informed throughout. | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Muscle ChiropracticAlyssa was a top notch associate. She made it easy to drop off and pick up my vehicle. I find it puzzling that the technician didn’t have any report for me to review and know about repairs or wear and tear reports. I had a simple oil change scheduled with tires needing to be rotated. Nothing was noted on my paperwork or texted out | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Bob NagelExcellent experience, took advantage of the Mopar Buy 3 get 4th for $1 new tire promotion. Service Advisor Jordan Smith is a true asset to Larry H. Miller Chrysler Jeep in Surprise, AZ. He and his Team just completed the service and I could not be happier. 37’s now on my 2022 Wrangler Unlimited Rubicon 4XE!! Come here for your tire o | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Debbie DewandlerThis was are 6 th car from them. It couldn’t have been any more easier. Love them. | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Tim McKercherOur sales person John was great! Communication was great. No price haggling at all. The absolute best buying experience. Ask for John. He will take care of you. | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Yvonne RandenburgAlways awesome being there and the service is great | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Stepheney LynckThis is the second vehicle my family has bought using Wyatt and it's been the best experience both times! If you're looking for a new or used vehicle for the best deal, I highly recommend Wyatt and his team! | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Sandra SchulerI had a 9:20 am appt. It was for an oil change and tire rotation. I had to wait two hours for that service. | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Edmund JimenezMark and Frankie were a remarkable pleasure to deal with. They were both gracious and highly competent. I shall be a lifelong customer for all of my Jeep’s needs. Best wishes. Edmund Jimenez | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Ed StadjuharThey were very accommodating for booking the appointment. Aaron, my advisor was a pleasure to work with. We had a great conversation as he was checking me in. He is a great asset to the business. | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Joseph BursztynGreat service, never had an issue with their service for the past 5 years of owning my Jeep. GOOD JOB! | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ francisco campilloThey don't use mobile 1 full synthetic, the service rep couldn't even say with a fiem answer what type of oil they used or what brand of oil filter. They charge 121 dollars to change a 29 dollar engine air filter. And above all they didn't even detail in the oil change request to conduct a thorough inspection of oil to ensure no en | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Angela FThey actually want me to delete my review..not a chance. I am standing firm on my ground..that a faulty caliper is not "normal" wear and tear..I am not paying anything...you want my review deleted then fix the caliper and brakes and make sure my transmission runs correctly. You say you want me safe in the road then make it happen..in | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Meldrick CooperI just wanted to take a quick moment and give a shout out to Frankie in finance at Larry H Miller Dodge Surprise. The guy is legit. I’ve done business with quite a few dealerships but I keep bringing my business back to this one. I purchased my truck over a year ago but since then I’ve had 2 other family members close deals with Fran | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ John FreitagBranden was superb and has an excellent attitude. Promote that young man! | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ shannon brownEveryone there is so helpful and nice | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ G. AbbateThe experience today was great. Received prompt & courteous service from start to finish. Mickey Langer is the best. | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ Cathy SchuitMark did a great job negotiating the deal. We got the jeep that fit us. | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ Boice HodgesSent email for one price and was charged double. Said email was expired. Not great business practice. | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ Angela FWould give ZERO STARS if I could...Not happy at all with this LHM Surprise Dodge/Chrysler service department. They have had my 22 Durango with 45,000 miles since March 8th. I am having serious transmission issues clunking, reverse light flashes, car jumps etc. They are telling me it's a transmission pan leak issue and also a start/st | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ Stuart CouturierAmazing customer service, Jordan went above and beyond to get my truck fixed. There was an issue that was extremely difficult to diagnose, and Jordan stayed on top of it for months ensuring that it was fixed entirely and that I was satisfied. Jordan is an exceptional employee, and I greatly appreciate his efforts. Employees like thi | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Marilyn GarciaMy advisor James was amazing!!! | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Big L-JayGood job guy's excuse sevice I will all ways come back to this larry h miller chrysler dodg6 dealership thanks again for everything | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Joseph BursztynGreat service, Aaron was friendly and informative. | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Chad GravenorstTop to bottom the service was excellent. Alyssa was highly professional and attentive to every detail throughout the process. Car is running better than ever. Would highly recommend the dealership. | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Philis DSales, finance, and service are outstanding. They care about the customer! | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Pamela PerryThe customer service is always friendly and thoughtful. Alyssa was my advisor. She was polite, attentive, and caring. She had the service I went in for, which was an oil change, completed in a timely manner. She throughly explained to me her recommendation for other things that needed attention on my vehicle. I was was very satisfied | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Lyle CorenI had an appointment on Monday, March 5th, to have the ABS software on my Jeep Wrangler updated. The technical bulletin said the job should take 20 minutes. I did not get my Jeep back until the following Thursday. My question is: why give me a Monday appointment if you aren't going to work on my vehicle untill Thursday? Would you | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Bobby NeaceIf you call and ask the service department how long they are out. They will probably say 3-4 days (that’s what they told me). I dropped my truck off on Friday feb 28th. I was told it would be diagnosed in 3-4 days. I then get a call on march 1st and they got it checked in to the shop. Cool I’m happy, got it in soon which means I will | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Steve CusterOur Rep, TJ was excellent. Stayed in touched throughout the process. Managed expectations and went above beyond in helping to resolve financial issues. I will definitely use this service center again. | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Cheryl MitchellGreat experience and bought a vehicle that is very cool. | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Russ BrotskyOur advisor Jeremy was very courteous, friendly and provided updates when they were needed. | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ David MayService was friendly, but work was questionable. The work that was stated as done was never done at all. | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Michael PayneI brought my truck in for a recall issue at 7 am I tried several times to reach Ryan to get an update finally at 3 PM I talked to service manager he told me it was now done just a software update after arriving at dealership I asked to talk to Ryan but he was still unavailable . Next issue my truck is 3 year’s old the paint on the ro | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Greg SchmidIt was a great experience. No pressure. My sales rep was a great guy. | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Steve EdwardLarry Miller is my go to spot! Jordan & TJ in service make everything painless. | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Kurt LindstromFastest oil change I’ve had with your dealership.?? | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Andrew JohnsonAccurate and good information about the issue and repairs. I will continue to come back Larry H. Miller Chrysler Jeep, Dodge, Ram, of Surprise | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Kristin WardAllyssa was very courtesy , helpful . She took the time to answer my questions. And didn’t pressure me into services. | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Jason FugielAlyssa was awesome! Perfect service! My go to from now on! | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Jaci BibeauMark A was great. He personalized my sales experience by sending me text messages and photos including all the information that I needed. Negotiation was fast and fair. Thanks for making the Jeep purchasing experience fun and less stressful. Frankie made signing paperwork easy and gave me options to protect my purchase. Thanks to you | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ David KnippLarry Miller Dodge has always kept their word and quality of work to the highest level, Thank you | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ kenneth thurmanTJ, is absolutely the best service advisor ever! | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Barbara McCulloughGreat customer service, service writer, Tyler, listened and responded to my questions and concerns providing a path forward. | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ William KircherI had a leak coming from underneath the Radiator, took it in on a Wednesday. Jeremy was my Service Advisor and told me they would know by Friday what needs to be done. I received the text with the news, Crack in the Radiator. Needs to be replaced. Ok’d the work. Called The service department on Saturday to see when it will be done. T | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ UnHappy CustomerAVOID at ALL COSTS! ABSOLUTELY DISHONEST!!!!!My wife and I were lied to all the way! WE went to look at vehicles in November of 2024. We were interested in the Jeep EV lineup based on the zero percent financing and the 7,500 offered tax credit that they boasted. We asked several times when speaking to our sales rep and the finance ma | Read Full Review3/1/2025 12:00:00 AM | DealerRater
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★★★★★ UnHappy CustomerAVOID at ALL COSTS! ABSOLUTELY DISHONEST!!!!!My wife and I were lied to all the way! WE went to look at vehicles in November of 2024. We were interested in the Jeep EV lineup based on the zero percent financing and the 7,500 offered tax credit that they boasted. We asked several times when speaking to our sales rep and the finance ma | Read Full Review3/1/2025 12:00:00 AM | Cars.com
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★★★★★ Kathy LoganI had an amazing experience with my service advisor, Aaron Cheesmond, at Larry H. Miller Chrysler Jeep Dodge of Surprise, Arizona. Aaron went above and beyond to find solutions and ensure my vehicle was properly taken care of. What started as a routine oil change led to the discovery of a small oil leak. After a thorough review, the | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ michael amosGreat customer and parts service. Very professional with assisting the customers and the waiting area was also comfortable. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Lee SmithTyler was excellent very much appreciate the customer service and professionalism! | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ AZREBEL_71Jeremy took good care of our Durango R/T maintenance! Was done quicker than expected. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Dawn ArnoldWas as quick and easy process to purchase a vehicle. Helpful, flexible and friendly staff | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Neck_Breaking_SRTThese guys did a great job! Had a small mix up with a detail I missed on the website, but they took care of everything and got me squared away. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ David Shaw100,000 mile service and multi point inspection. Alyssa insured my Wrangler was in great shape and all the work was done in a timely manner. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Clinton McClintockHad a great buying experience. Our salesman Craig, took good care of us from beginning to final sale and beyond. Got a great deal on a New 2024 RAM 1500 Classic. Looking forward to towing a travel trailer around the country! | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Rod HolmesAsk for Arnold G great salesman very easy to deal with. No pressure. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Alex FigueroaVehicle was serviced quickly and the visit was pleasant. Thank you. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Michael B. DuffyI brought my Jeep in for an oil change and was told the plug was rounded and in would require $99 to remove it and install a new plug. Only two Jeep dealers have ever worked on my Jeep and if the plug was damaged, it was damaged by a dealer. I strongly feel that the charge was extremely excessive and as a long time loyal customer, t | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Sam StitesThe transaction took so long we were still there until after dark. We were exhausted and asked to sign a raft of papers which was normal but too tired to concentrate well. As a result there was a discrepancy in the agreed price which we discovered the next day. The copies of the papers they gave us were on an unlabeled thumb drive t | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Mariana CamargoWasn’t happy that I waited 3 days for my car just so they can tell me nothing is wrong with it. I had previously brought my car in for service and had multiple parts replaced. I took it home and it continued to have the same problem so I brought it back. I don’t think they ever lifted the hood or checked any parts. I’m extremely disa | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Brian BerglinI made an appointment to get my oil changed at 4 pm. At 5:15 they hadn’t even started on it yet. If I make an appointment, and I’m on time, I expect service. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Kevin JonesI received an email offer stating $39.95 for a synthetic oil change PLUS tire rotation. To me this means that the rotation was included at this price. Apparently doesn’t mean that to Larry Miller. I was charged $22.95 for the tire rotation. Last time going to this dealer! | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Shannon ChavezIt was quick and easy. Everyone was nice and helpful | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Kristie CookCraig was the absolute best. He was super knowledgeable, caring, and really listened to my needs to get me in the perfect car. Additionally, he is extremely personable which is a huge plus when you're spending time with a salesman choosing the right vehicle. Would highly recommend seeking him out at this dealership. | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Debbie AGreat dealership for service! They have looked after my car and truck and always do great. Service department is always nice and answers all my questions. | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ John GrayWas happy about the short wait for my oil change and tire rotation, and Aaron was very polite even if he is a Michigan fan ???? | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Kazimir BilinskiJaxson, Jesse (Sales Mgr.) and Frankie were great. Best buying experience we've had in a long while! | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ J CourtneyThis is the second car I’ve purchased from this dealership, and Raul is my go-to for everything car-related. Financing can be overwhelming, but Frankie is a numbers pro. He took the time to break everything down for me in as many ways and as many times as I needed to feel completely comfortable. Both Raul and Frankie were thorough, | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Michael B. DuffyI brought my Jeep in for an oil change and was told the plug was rounded and in would require $99 to remove it and install a new plug. Only two Jeep dealers have ever worked on my Jeep and if the plug was damaged, it was damaged by a dealer. I strongly feel that the charge was extremely excessive and as a long time loyal customer, t | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Terry PatnodeGreat experience with no issues. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Jennifer AlonzoAlyssa was amazing. Took great care of us! Made sure everything was taken care of to the best! | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Paul HamptonFriendly service had an appt for 700am was ready by 1130 for oil change and 4 wheel alignment. Dealership gave me a ride home and back to pick up vehicle. A little longer than I expected everyone treated me fair and friendly and answered all my questions | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Daniel SnyderTook care of my issue. Went above and beyond to take care of me. | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ Bill FlemingIt's very easy to schedule an appointment and when you arrive and give the associate your name he/she will look up the history and help you decide what is or what isn't needed based on the mileage. | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ Cody FergusonVery informative, excellent customer service and stays updating you every step of the way | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Jeromy RThe dealer was very helpful and quickly got us our vehicle. They made an offer quickly, and we moved through finance very quick. | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Stephen TiteThis is a review for Mark August and Raul. Very straight forward process with these two gentlemen. Quick and professional, without any aggravating pressure. | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Daniel SnyderI scheduled my service a week in advance and mentioned I had a MPP maintenance Plan. When I get there I am told they need a day to approve it from MPP. Which I have had this before and every dealer has always taken care of the service. No questions asked. I ended up having to pay for the service and now I need to take my time and fil | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Carri CrossHelpful. Reliable. Kept in contact regarding my service. Very professional. | Read Full Review2/23/2025 12:00:00 AM | Google
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★★★★★ Desiree FreyTJ in the service department is great. He to good care of my Jeep. On a side note, I can’t stand any of the sales people. They literally accost you as soon as you step out of your vehicle. To sell me what? I don’t know. Because the inventory is TRAGIC. Work on THAT. I’ll be damned if I ever buy a vehicle but I will have TJ be my se | Read Full Review2/22/2025 12:00:00 AM | Google
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★★★★★ Jennifer CanoToday was great. I ended up needing to arrive before my scheduled time due to work meetings. I was able to give them my keys and go to the lobby to take my calls. I was done in a timely manner and the gentleman that handled the customer service portion did great. Thanks for making today a good visit, my experience here hasn't always | Read Full Review2/22/2025 12:00:00 AM | Google
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★★★★★ Mark HerzogAlejandro Castro was my service advisor and he is the man! Have never had a good experience at a dealership in 50 years until now. And I am not unreasonable. If you can get Alejandro to help you, do so. He was born for this. | Read Full Review2/22/2025 12:00:00 AM | Google
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★★★★★ Ty AustinNeeded service for my car I bought from here, was able to make a appointment online and get everything done in a day thanks Tyler, Alyssa, jim and Brendon for making the experience easy. | Read Full Review2/22/2025 12:00:00 AM | Google
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★★★★★ Timothy KeeneEverything was fine as far as the repairs go but the gentleman that I dealt with when I went to pick up my jeep was a real jerk and to be honest I probably won’t go back because of him | Read Full Review2/22/2025 12:00:00 AM | Google
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★★★★★ Roy JonesVery hard working and helping guys | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Dawn St. AmantTJ Stream is my service advisor and he is always prompt, courteous and thoroughly knowledgeable. My service was complete completed in a timely fashion and I couldn’t be happier. | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Rick the StickFriendly staff. Blake was super helpful as was Frankie. Blake worked with us without the typical dealership pressure which was refreshing! | Read Full Review2/20/2025 12:00:00 AM | Cars.com
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★★★★★ Rick the StickFriendly staff. Blake was super helpful as was Frankie. Blake worked with us without the typical dealership pressure which was refreshing! | Read Full Review2/20/2025 12:00:00 AM | DealerRater
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★★★★★ Tamara MixonAlexanjro always take care of me and my family at Larry Miller in Surprise my experience is always a great one and I’m ready to buy my 8th car | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Rick LovettWe had a great experience with this dealership, specifically with the salesman Blake and the finance guy Frankie! Both were courteous, professional and friendly… we stopped to check out a new vehicle and before we knew we were the proud owners of a 2025 Chrysler Pacifica. Thanks for a relaxed environment and a smooth experience | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Dari FranklinOur 2012 Wrangler needed rear brakes. While in the shop I mentioned the air cons wasn’t working well. The guys took a look and it was a crazy amount of work to fix. It’s my daughter’s Jeep and TJ and his crew made it so she could afford to fix her Jeep and have air. We are so appreciative and TJ always works hard to keep things fair | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ R PalmerWent in for a Ram Safety Recall. Alejandro was very courteous. I was told the process could take 2 hours. A ride home was offered but I decided to wait. Communication during the process was continuous. Alejandro came to me and said my truck was ready to take home and it was washed! I looked at my watch and only 50 minutes had passed! | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Jared HintonGreat experience working with this dealership! First time buying a car in almost 11 years - the sales and finance team were super helpful answering all my questions and gave me a ton of peace of mind. | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Jose DiazGreat attention to the service required on my vehicle. | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Tom GibbonsExcellent, no pressure buying experience. Staff was fantastic to work with. Very satisfied with our purchase. | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Scott AppelMy rep was great very personable. Answered all my questions. | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Bobby FinnAlejandro was awesome in his delivery and his attitude! Kept up to date on all and went out of his way to get our vehicle back to us! | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ John HawleyTook my vehicle in for its first service. Team was friendly & attentive. Express oil change took about 1.5 hours from the time I rolled into the bay. A little longer than I was hoping, but not bad for a busy Monday afternoon. I would recommend this place for all dealer necessary service. Thanks, LHM service team! | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ TomSean and Frankie were both great to work with, Very knowledgeable about their business and making sure I understood what was going on. I was felt very comfortable, not pressured. Wouldn’t mind doing business with them again | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ kristian ThompsonI drove the Surprise from Albuquerque, took me 8 hours one way. They were more than happy to sell me a vehicle. I love the vehicle, the problem is, once I left town, they have nothing to do with me. Salesman simple will not answer my texts, I've called to speak to a GM several times, no answer. It's like they got my money so FU pal. | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ james linkTook my truck in a few months back for oil change and a recall, was a terrible experience a woman reached out saying she was in charge of service reached out to me, to make it better and offer free oil change for my 2 vehicles. Make an appointment for today and take the car in only to be told they have no record of that, so congrats | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Sara HernEasy oil change, drop off and pick up! | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ C BAaron was great, professional and personable. It was a very pleasant experience. | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ Brian MartinSean did a great job selling us a 2022 GMC Yukon! | Read Full Review2/16/2025 12:00:00 AM | Google
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★★★★★ Edward ZvonikTook my jeep in for new headlights. They failed to adjust them. Almost impossible to drive home last night. Very disappointed. Have to make a second trip to the shop. Second trip to the shop was also in vain. Problem was not corrected. | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Randy DeLanoHighly recommend going in and talking to Aaron for service and repairs. Great customer service and knowledgeable lead tech Justin | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ jomanji 1Easy to deal with. Job completed correctly | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Pat MctagueWyatt, Jason and K.T were very professional and knowledgeable about the vehicle. My experience was smooth and quick. Had fun with these individuals and would recommend them to anyone looking to get a new vehicle. | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ David RosalesWhat an amazing experience with Wyatt and Jason. Very professional! Highly recommended for all your car needs. | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Ash ChandlerJust drove off in a beautiful Gladiator! Thanks Raul and Larry H Miller! | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Dee LongbonsAwesome quick transaction. Highly recommend Sean. | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Sonny CJeremy was very helpful and great to work with in the Service Dept. | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ allan hoffmanExcellent service and pricing. Our services advisor, TJ has exceptional communication skills. He listen to all issues and fully explains everything in full detail that our vehicle may need. He offers suggestions and recommendations that keep our van running smoothly and most importantly safely. We continue to service our vehicles at | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Dan PennService was quick and appreciate the courtesy given. | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Corey HeidCourteous staff in service area! Clean ...well maintained lobby area! Sales staff are attentive and not to pushy! | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Howie TSuper quick services done today and couldn’t be happier. Alyssa was very helpful and she goes out of her way to make sure her customers are taken care of. | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ NickReview as of 2/14/25 My vehicle has needed a few repairs lately and I want to shout out Jim Donaldson. He's a stand up gentleman that gets the service jobs done! I really appreciate his communication, authenticity, and dedication to getting vehicles repaired! I'm someone who unfortunately have had bad experiences with dealerships bu | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Barbara LockwoodGreat experience. Mark was really patient as I tried to make up my mind on the model I wanted. Every one made the process as easy as it could be. Finance gentleman was also great. Explained everything & answered all my questions. | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Deanne BainPrompt calls and texts regarding the service. Very professional team. | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Donnie ShirkeyJames, my Service Rep, throughly explained maintenance troubleshooting requirements, parts delivery timelines, and projected vehicle return date...all stated aspects were highly accurate, and James followed-up daily to keep me inform of repair cycle. | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Mike InoService advisor James is great. Quick and easy with no hassle. | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Bobby FlanaganArnold is the best. He is so trustworthy. He takes his time and explains everything to you. He’s a real teacher at heart. He took his time to answer all my questions and educate me. I also love the truck that they found me. It’s amazing! I’m so happy that they had this truck at this price! | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Darren FallerJust moved here from Washington and my start stop system quit working on the way. Jim at surprise Chrysler Jeep Dodge was able to get me in quickly and diagnose the problem. He let me know It would probably take all day so I rescheduled the time I could just drop it off, which was convenient to Drop the car off. I had it back by 2 o’ | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Andrew JuarezAlyssa was great and had my truck in and out of service in a timely matter and they even found some minor issues they were able to take care of at the same time. | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Beth bourdAbsolutely great experience first time at this dealership and will definitely be my primary shop | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ John DonahueTJ is awesome!!! He is professional and knowledgeable with great customer skills. Your dealership is lucky to have him. | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Christina KettlesCustomer service was awesome!! Thanks again!! ?????????? | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Julie MarronMy service guy, Jim, was great! Communication and kindness was above and beyond. Thank you Jim! | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Corey HeidLack of communication within service and sales. | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Joey MeadowsThank you to Jaxson and Frankie with helping my family get into our new 2024 Jeep Grand Cherokee. They worked out a good deal for us with our trade in, we love our new SUV! This was the quickest dealership visit I’ve ever had. Go see them for your next vehicle purchase! | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Kendall Oltrogge2 and 1/2 hours for an oil change, wow! I had an anppointment and 90 minutes after arriving my truck finally went on lift. | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Raymond RundbergHad work done under Mopar protection warranty plan and Jordan Smith was very helpful making sure the warranty company covered items according to contract. | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ Rick GerberWalk in for replacement tires on my 2016 Jeep Grand Cherokee. They fit me into their days schedule and replaced the bad BBB tires, balanced the set, and did an Alignment. Got it done in 5 hours despite showing up at Noon | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ LisaFirst time to the dealership - went in for an oil change and an alignment. Many of the reviews I read were not favorable for service - I had a specific reason for wanting / needing to go to an authorized dealership. The place was clean, well ran, and they did what they were paid to do. I forgot to ask about air filters but they le | Read Full Review2/9/2025 12:00:00 AM | Google
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★★★★★ Paula HudallaAlyssa was very courteous. And knowledgable. They checked out my concern for my wipers. And oil leak. ..the chsnged my oil..still leaks. I need to bring back. | Read Full Review2/9/2025 12:00:00 AM | Google
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★★★★★ Michael HawkinsService was done same day. Jeremy was awesome in helping me get my car taken care of and getting me back on the road | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Shawn BarronAlyssa and team were great. Cleaned up my truck and got me home. | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Jerrie Johnson-McNellySHAWN WAS DELIGHTFUL DURING THE ENTIRE PROCESS... | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Mike B.Alyssa, provided excellent conversation, and customer service throughout the entire Ram service today! | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ April SeilerWorked well with Jason! He’s an awesome sales man! Definitely recommend him to anyone!! | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ brian simpson1. I never saw our adviser the entire time I was there, There was a gentleman by the name of TJ that helped me, I was in for a simple oil change . 2. Not once did our adviser give me any updates has to how the service was going. 3. This oil change took two hours , I had to go to the counter and continually ask for updates, 4. Brennan | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ William Guzman RodriguezToday Saturday the 8th I call at Larry H miller surprise where I bought my tires to my Dodge ram 1500 I just spent two hours waiting for my vehicle, but they don’t do nothing on my flat tire they take my vehicle to the shop for nothing I wait for almost 2hrs I was the last customer walking out from the showroom after wait so long for | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ David BakerAs usual, the LHM service department was quick and efficient in addresssing my issue and getting my vehicle back to me. | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ vanessas3babysJordan was amazing and very attentive to my needs. The work perform on my vehicle was sooner than expected Definitely recommend | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Arturo PereaFue una excelente experiencia hoy al hacer cambio de aceite a mi automóvil, fui atendido en todo el proceso por una joven de nombre Alyssa Salazar, quien en todo momento fue muy amable y me explicó todo el proceso con detalle, fue una gran experiencia hoy este día, si tuviera que calificar este proceso les doy un 100%, gracias y buen | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ chris hodgeMark was able to help me get the car that I wanted and work around my busy schedule to get everything taken care of. Definitely made the process seamless got me the payment and the car that I wanted. | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Diane SosaAlyssa was very friendly and courteous, appreciate her service | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Ty BecklesMiscommunication between me and the service advisor he had my old number appreciate you Jim for calling thank you | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Willie DouglasTyler is amazing and extremely customer oriented. A quality rarely seen these days. ?? | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Billy RaleyMy salesman Sean Clarke was the best! He went above and beyond to get me everything I needed! Would definitely buy from Sean again. Thanks Sean! | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Maria PinalesWe work a lot with Erik M. Really good guy. Always goes out of his way. Always there to help out in anything we need and come up. | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Tom BernsI have been a long time Jeep owner and taken my various Jeep vehicles to several Jeep dealers over the years. The last Jeep dealer destroyed my trust & loyalty to them. I was hesitant & reluctant to bring my Jeep to another Jeep dealer. After meeting Jordan Smith in Service and explaining my past experience elsewhere, he serviced my | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Jonathan MunnOil change was on point but the mini detail was trash didn’t even wipe down the windows from the inside and let trash in my truck also didn’t get the dog hair in the back seat idk if it was cause it was free but if this is something you pay for not worth it | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Andrew PotrzebowskiI took my Jeep in for a check engine light and got some additional maintenance work done as needed. I picked up my car on Tuesday. Wednesday afternoon there was a strong smell of gasoline. I noticed a significant leak by the gas tank. Now they are telling me that it was a pre-existing problem with something being cracked or not pro | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Daisy EscobarTyler is awesome ! He was very communicative and knowledgeable. He fought real hard with the warranty company to make sure my car was fixed. As a woman that knows hardly anything about cars he did a really good job at explaining what was wrong with it. If you ever get your car serviced at the surprise dealership , he is def the one t | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ StarrGreat. Blake was our sales person. He get all 10 from us | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Akira MorrisLoved working with Craig! He helped me purchase my dream car and he made the process so easy. Highly recommend working with him. Thanks Craig!! | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Abrianna MorrisCraig was such a fun salesman made it so much fun! | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Nicole PattenWe pulled up at 5:30pm right before they were gonna close thinking we were just going to “test drive a car”… long story short my daughter is driving off with her dream car thanks to Craig!! He was such a great person to work with, he didn’t BS us at all, there was no “pushing” going on just a man doing his job while making it a pleas | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Alexxa PattenCraig ! He’s a great time we came in just looking around and he was genuine and very knowledgeable about cars one thing I appreciated the most was he was super honest my sister ended up getting her dream car with him! This was an easy and super fun process I’ve ever experienced looking for cars all thanks to Craig ! 10/10 would reco | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Joscelin BaileyMike and Tyler in service always gets my jeep in and out! Very little wait time and always communicates what is going on. I will always rebook with them! | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Russ AasenI am ao happy I met Sean Clarke, he's the most friendly, knowledgeable salesman that I've ever had the pleasure of dealing with! Outstanding job beginning to end. | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Terri A.Worked with Sean Clarke today, he was very knowledgeable and patient with me on my new purchase! Great experience!! | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ humbleiskey 420Erik was amazing, amazing customer service! Very helpful and very willing to work with me. Will definitely recommend. | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ T RThe only concern was tire pressure were not equally filled). Overall...service was good (oil change). | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ John MartindaleOnce the vehicle was inspected, the work went s.oothly and in a very prompt manner. Our representative,Tyler, did an excellent job of keeping us updated | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Jim LeeI have an older Jeep TJ that had a safety recall about the brake booster. My appointment was for 9 am. I dropped it off at 7 am because we had other stuff to do. They ended up keeping it until the next afternoon and said everything was fine and no booster needed. But my text also recommended my cooling system be flushed. But I just p | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Todd HalversonJeremy did a good job of keeping me informed however i blew some coolant hoses and my truck still smells like coolant. I figured with a car wash at the facility they would have cleaned it. When you drop $4k on a repair I believe the shop should go above and beyond to be better than when you turned it in outside of just fixing. Also w | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ ChrisIf you are looking for a place full of dishonest employees, you will find that here at Larry H. Miller Chrysler Jeep Dodge. From the very beginning you will find that everything you were you told at the time of sale was a complete lie. Every time you go there it is part of their policy that the vehicle sits in their parking lot for a | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ CherieI was able to browse the inventory upon my arrival at my pace. Jon was very professional, knowledgeable, and friendly. This was truly my first positive experience at a dealership where I was comfortable. Definitely a five stars for Jon and the dealership! | Read Full Review1/31/2025 12:00:00 AM | DealerRater
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★★★★★ CherieI was able to browse the inventory upon my arrival at my pace. Jon was very professional, knowledgeable, and friendly. This was truly my first positive experience at a dealership where I was comfortable. Definitely a five stars for Jon and the dealership! | Read Full Review1/31/2025 12:00:00 AM | Cars.com
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★★★★★ Sharon DavisService team was excellent! Right on time for my appointment. | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Justin WhiteThe service manager noticed I had issues and promptly noticed. He was able to get my recall and inspection done promptly knowing I had to be on a business trip. He went above and beyond duty to fix my issues. Much appreciated! | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Arlene KarnatowskiI’ve always received excellent service here. Never have I had a problem. | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Dawn HThis is the first time using this dealership, place was super clean, the communicated along the way and the experience was great! | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Carri CrossHelpful. Reliable. Kept in contact regarding my service. One downfall…never have been charged for a tire rotation when getting an oil change. They charged me and then the price wasn’t mentioned for it. | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Katey O'Connell - SawyerWhen I arrived for my scheduled oil change, I was advised that the wait could be 1.5 hours to 2 hours. Not a big deal, I said I would wait in their lounge and they could come get me when it was done. 3 hours later, I receive a call stating that the service is done and I can come pickup my car. I honestly believe they forgot I was wai | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Abu MagahiTheir service team was A grade … all I can say is I had a problem with my truck and these guys made sure to go the extra mile and fix my truck … if u ever buy from here just know your in good hands .. my service advisor was Jim , he never left me in the dark and kept me updated and Mickey explained a lot about what was going on with | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Michael WitzigmanThank you Jeremy for the outstanding service | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ M. C.Super informative of every step, no hassle, wonderful service department! | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Leon JohnsonTerrible Service. I went to get two tires replaced and a alignment I was told two hours. Took them five hours to complete it. After two hours about every 30 mins they kept telling me 30 more mins 30 more. I wont be going back anymore. All was said was have a good day smh. | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Christina ratliffJaxon was amazing to work with! I was recently in a very bad accident so I wanted to be approved ahead of time and spend minimal time at the dealership. He was more than happy to accommodate. He even had all the paperwork ready when I got there. I couldn’t have asked for better service!!! | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Monica BI wish the tire rotation was free. Your customers have spent a lot of money purchasing vehicles from u. Discount tire does it for free. With the amt u chg for other services and labor, just think tire rotation should be free. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Meredith NelsonTJ is great, very helpful getting our service needs accomplished. Ron, the shuttle driver, was also super friendly and accommodating. | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ David SchenckExcellence is the only word necessary here Aron was fantastic a real gentleman and took great care of my truck. I'm very grateful and will be back when I need something done. Thanks again | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Jennifer CerdaEach time I come in for service, whether it's scheduled or emergency, Tyler has always been such a big help! He breaks down everything that needs to happen and the why of it. He goes into detail just so I understand everything that's going on with my vehicle. He's even gone as far to sit with me (and all my questions) so I could bett | Read Full Review1/27/2025 12:00:00 AM | Cars.com
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★★★★★ Jennifer CerdaEach time I come in for service, whether it's scheduled or emergency, Tyler has always been such a big help! He breaks down everything that needs to happen and the why of it. He goes into detail just so I understand everything that's going on with my vehicle. He's even gone as far to sit with me (and all my questions) so I could bett | Read Full Review1/27/2025 12:00:00 AM | DealerRater
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★★★★★ Rachael DaleyEveryone was professional for visit and excellent service Even though my appt was sent to the wrong place everyone involved in the service was great!! They had accommodated me and I was even taken care of quickly and had tire rotation and oil change done in a timely fashion.Thank you! | Read Full Review1/26/2025 12:00:00 AM | Google
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★★★★★ Dyana WatsonIf you are looking to purchase a new vehicle, Jaxon Rohde is the one to see for 5-star deals and customer service! Highly recommend!! | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Wayne SouzaWell informed and knowledgeable service manager to ensure the customer gets done what is needed. The service department works efficiently ensuring customers time is not waisted. Very professional! | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Brittany SawyerJordan Smith is amazing and got my car taken care of as soon as possible knowing I needed it back asap. | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ carrie CersleyEveryone was so kind and helpful, I so Love my new Jeep | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Noel Good-KenworthyIt was very pleasant...Jeremy was very helpful and even removed the old oil change sticker on the window..I appreciated it very much! | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Kathi KucharskiMickey went the extra mile for amazing customer service and making sure that I was made hole and complete with tires that had to be replaced because they were defective and Bridgestone did not stand behind their product. Mickey has staff at Larry H Miller and surprise provided excellent customer service and did all the right things. | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Bernard KamermanService was done a prescribed and under extended warranty, Jordon the service advisor was pleasant to work with. | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Thamer AhmedFriendly staff and very helpful | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Wade RussonJose in parts is the man he'll find whatcha need! ?? | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Brooke GreggJust moved to the area and had a great first experience with this dealership! Brought our Grand Cherokee in for an oil change and tire rotation, and they honored our last free service with our Jeep Wave warranty from our previous dealership. Even offered to wash our car after at no charge! Very kind and thorough employees. We’re a Je | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Lisa OI needed a bit of work done and Jim said it could take a few days. I needed it by the third day and he had the team on it so I could get it back on time! Thanks to everyone who made this happen! | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Sara LisleI love this dealership. The people are all professionals and very helpful. Thank you to the service writer that helped me. His name is jordan. Thank you Jordan so much! | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Quayshona CowardinI would like to thank Michael the service manager for reaching out to me regarding my vehicle concerns, as well as TJ my advisor. Both of them heard me about regarding the concerns I had with my vehicle not being properly taken care of. I just got my vehicle back from being worked on and everything seems to be working smoothly at thi | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ David SkinnerJordan, service dept. and Austin, technician, were great.. | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Neil DavidsonWe had new keys made and they don’t work and we could not start our car this morning. We were heading out of town and had to shift everything to our Audi A3. | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Official JprockdogDo not go to this dealer. Take your time and go to Avondale. Communication was a joke, was told one thing and got something else. They send you an app to communicate, but, no one messages back. Dropped my truck off on a Monday , didn't look at it till Thursday, was told it would be done by Friday , well didn't get it back till Tuesda | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Steve SchmidtHad service look at my brakes as they were squealing and an oil change. After a 2 hour wait, I had my truck back. Oil change was completed. I asked about the brakes as there was no mention on my service ticket. He said the brakes were good, guess what , my brakes are still squealing. I have my doubts that they were even loo | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ troydawson14Mark August reached out to us after inquiring off an add on there website he was quick to respond and send us a video of the truck we were interested in. He was very knowledgeable and made the transaction as smooth as possible. I highly recommend using Mark. | Read Full Review1/22/2025 12:00:00 AM | DealerRater
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★★★★★ troydawson14Mark August reached out to us after inquiring off an add on there website he was quick to respond and send us a video of the truck we were interested in. He was very knowledgeable and made the transaction as smooth as possible. I highly recommend using Mark. | Read Full Review1/22/2025 12:00:00 AM | Cars.com
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★★★★★ Ralph CozzolinoOur service manager Alejandro is absolutely wonderful to work with. He kept us up to date on our vehicle and is always very professional. | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Sandra WallingfordAmazing customer service I received for my vehicle today son’s truck last week. Larry H Miller goes above and beyond for their guests. | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ cynthia de santiagoGreat experience like always ?????????? | Read Full Review1/20/2025 12:00:00 AM | Google
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★★★★★ Heather Viti TaylorI’ve been going to different Larry Miller locations for almost five years and Jeremy at this location in surprise is by far the best advisor I’ve ever had. | Read Full Review1/20/2025 12:00:00 AM | Google
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★★★★★ Roxane GalloGreat experience, courteous professional treatment, my service writer Alejandro does a great job! | Read Full Review1/20/2025 12:00:00 AM | Google
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★★★★★ Gabrielle KaauwaiBlake is awesome! Not pushy, very helpful, quick and informative. | Read Full Review1/20/2025 12:00:00 AM | Google
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★★★★★ KaylayI cannot say enough good things about my experience at Larry H. Miller Chrysler Jeep Dodge Ram Surprise, thanks to Raul. From start to finish, he went above and beyond to ensure I got exactly what I wanted. Even though he wasn’t feeling well, Raul still came in to personally oversee every detail of the process. He made sure my vehicl | Read Full Review1/19/2025 12:00:00 AM | Google
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★★★★★ Keela KellyIt took a while to get all the work done on my truck. They did call and to keep me updated on the progress of the work. They even washed my dirty truck before I got it back! Thank you. | Read Full Review1/19/2025 12:00:00 AM | Google
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★★★★★ Michael GutierrezThis was a Journey indeed. The entire purchase experience took over ten hours and I have to admit my patients was waning towards the end there. Now I don't know about my representative, but either way we both made it through. After driving my vehicle for a couple weeks I noticed some issues. When I notified Larry H Miller about my Is | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Steve OleaTiming was good. And very helpful | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Eric MorenoAlejandro is a cool dude. He worked with me and got my whip in and out. Definitely recommend. | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Jessica WolffI had a great experience working with Jordan from the service department. There was a very small issue and he went over the top to make sure I was happy. He was very professional, on time and very, very responsive and communicative. He had to go to training for a couple of days, and Michael was in charge, and he was very communicativ | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ john bacigalupiTyler provided excellent service. Good communication and fair pricing. Will go back in the future when necessary. | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Mark DriskellGreat service department! Prompt and efficient, and extremely nice! | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Nancy Office InteriorsMade arrangements 3 weeks ahead of my appt, for diagnostic of idle. Understood you keep it for a few days. Monday-THursday they never looked at it. It just sat out/I only have one car so I had to make adjustments to not having a car for 4 days so I just picked it up. The service Mgr said I should just wait till the engine light come | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Anthony RosalesAlysa has terrible customer service skills. Not friendly, polite, caring, zero respect for the customers she serves. | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Ted GroveAt my last oil change I was told I needed a shock replaced, but it had to be ordered. Got a call once it arrived and made an appointment to have it installed. Dropped the car off today at 10am per the appointment. At 3pm I texted my service advisor to inquire if it was done. Was told they were too busy to get it in and it would be d | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Sky WebWent in for dash service warning light they quickly checked the codes and told me it's a low voltage code probably caused by my odb2 wired camera possibly draining the battery. i was able to charge the battery up at home and will see if issue comes up again. the camera should shut down after 2min. While i was there they were also abl | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Clifford MooreJim Donaldson was awesome! He got me in and out as quickly as he could. Even though my car had to be kept for a few days, I was taken care of nicely. Thank you so much Jim. | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Jeremy DrohanFantastic Service. I will recommend and definitely return | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ James CrouchEveryone was very helpful. I was kept informed during the whole process. | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Mary WaddlePersonal and prompt attention... | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Bill VailThis is the 3rd service at this location. Much nicer and quicker than Avondale location. The only issue encountered was a payment for a 5 tire rotation. I have free standard tire rotation and oil change package. I was charged $39.99 plus tax on this last service. Previous similar services did not charge for the 5 tire rotation. | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ teresa magallonSatisfied on my second time attending Surprise service location way better than Avondale. | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Jo SayeghThis place is a complete scam. Charge 300$ a hour just to reprogram the ram recall. They don’t even work on salvage ram trucks. Avoid this place. | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Drew HullTerrible experience i set an appointment at 130 and was quoted at 105 dollars i showed up on time and was immediately quoted at 199 . They take my car back and my car sat for an hour before I started to ask how long it would take and then they finally started on my car . Another 45 minutes went by and I ask again and they now say tha | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ David KnapikVery friendly staff and the work was completed on time at a fair price! | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Kevin LeeJeremy at the service department is awesome and took care of my Jeep with no problems fast. Will definitely be servicing my new Jeep here ongoing. Excellent service at check in, fast, and efficient right to Jeremy to discuss service. 100% communications. | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Kim FreemanI CONTINUE TO COME BACK TO LARRY H Miller because the cars are great but Raul in sales is outstanding he is the main reason why we come back everytime..thank u Raul!! | Read Full Review1/13/2025 12:00:00 AM | Google
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★★★★★ Quayshona CowardinMy experience has not been pleasant with coming to this dealership when it comes to the service department. I am extremely frustrated with the lack of communication and integrity with my service advisor Aaron as well as my concerns being dismissed regarding my vehicle. I’ve brought my vehicle in 3 times now for the same issue snd whi | Read Full Review1/13/2025 12:00:00 AM | Google
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★★★★★ Haylen “Fuh_get_about_it” PinzonBig difference in customer service since my last visit. Def stepped up their game. Than you, Alyssa! Great job! | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Lora S.Alyssa was awesome. To the point and answered any questions I had. | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Lula LewisWonderful. Kept me updated at all time. | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Nick Riddle3 hours with appiontment to do a simple oil change is ridiculous. Wish I would of known when I made the appointment not when I showed up. Could of arranged a ride. | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Mariel Plascencia YañezSiempre al hacer mi servicio duró una hora y media y el día de hoy dure 4 horas, se me hizo una exageración en el tiempo que duraron haciendo el mismo | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Freddy HerreraI scheduled an oil change for my 2500 Cummins diesel, clearly specifying the vehicle year make and model. Over the phone, I was quoted $230 for a prepay deal covering two oil changes, which aligned with average market rates for this service ?. Upon arrival, I was informed the cost would be $300. Despite explaining the earlier quote, | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Angi Manriquezhuge shout out to blake for helping me with my brand new jeep! my experience was 10/10. | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ James BrunhuberHad an 8am appointment to get a software update to ABS system. I was diving away (job done) by 9:15 am. | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Kim NordstromCustomer service was courteous and quick. | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Tom GowDid not get everything they said the fender liner had been replaced before so they would not cover it on warranty or the fender had been removed or replaced! | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Michael Garcia Sr.Good service, oil change only. | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Leanne BurlileUpdate: Service Manager called to see how they can make things better... doesn't change the issues we've had but does help financially when they offer to apply a service package to make up some of the costs. Hopefully they can work on better customer care in the moment. Can I give zero stars? We bought three vehicles here in a span | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Marlon HollandJust called the service department and was told I would need to leave my car there for THREE whole days to diagnose a RADIO problem. It's obvious they just didn't want to service the car. I purchased the car from this dealership. Absolutely ridiculous. | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Penny TingleyVery professional yet friendly. Work was completed in a timely manner | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Arby NorwoodT J Stream took awesome care of us. Great customer service and awesome car care | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ richard carrierTJ was amazing, understood my concerns and had them addressed and corrected the issues quickly! Highly recommend! | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ LANSON BIRCHJeremy took good care of our Durango R/T maintenance! Was done quicker than expected. | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Rick LaRockI had a great experience getting my Ram truck serviced with Tyler. He was able to get necessary parts from another Dodge dealer and turn my truck around a day sooner than originally estimate. | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Paul NielanderCheck in process was unclear and bit unfriendly. | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Lonnie BrockOverall satisfied but made appt online for available slot. However, when checking in, told it would be a 2-3 day wait. Shouldn’t that be factored into online appts? | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ GsmootResponse to Larry Miller Dodge- Surprise Happy New Year. Let me start by saying every person I met on the LM Surprise lot was friendly and helpful. However, my experience with the delivery left much to be desired. Here's the timeline. Friday, December 27, I negotiated a purchase for a new 2023 Dodge Challenger Scat Pack. Stock number | Read Full Review1/9/2025 12:00:00 AM | Cars.com
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★★★★★ GsmootHappy New Year. Let me start by saying every person I met on the LM Surprise lot was friendly and helpful. However, my experience with the delivery left much to be desired. Here's the timeline. Friday, December 27, I negotiated a purchase for a new 2023 Dodge Challenger Scat Pack. Stock number PN1851, VIN 2C3CD2FJ4PH615151. Saturday, | Read Full Review1/9/2025 12:00:00 AM | Cars.com
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★★★★★ GsmootResponse to Larry Miller Dodge- Surprise Happy New Year. Let me start by saying every person I met on the LM Surprise lot was friendly and helpful. However, my experience with the delivery left much to be desired. Here's the timeline. Friday, December 27, I negotiated a purchase for a new 2023 Dodge Challenger Scat Pack. Stock number | Read Full Review1/9/2025 12:00:00 AM | DealerRater
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★★★★★ GsmootHappy New Year. Let me start by saying every person I met on the LM Surprise lot was friendly and helpful. However, my experience with the delivery left much to be desired. Here's the timeline. Friday, December 27, I negotiated a purchase for a new 2023 Dodge Challenger Scat Pack. Stock number PN1851, VIN 2C3CD2FJ4PH615151. Saturday, | Read Full Review1/9/2025 12:00:00 AM | DealerRater
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★★★★★ Phil Naylor6 hours for service on an oil change, filter, balancing and alignment. | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ MosesVery unprofessional. Had an appointment scheduled for 01/07 at 1:45pm for an oil change and asked them to take a look at the rear window as the window will not roll down. Dropped my vehicle off on 01/06 to have it there early. Heard nothing for two days and decided to call and follow up on my truck 01/09. Had to leave two voicemails | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ christopher KellerThe service department is terrible. This is the second time I’ve made an appointment and then got there and they tell me they can’t get me in for 3 hours. Obviously they don’t honor appointments nor do they respect their customers time. | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Kent VonhofBeen there twice, great service people, fast service. | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ Mike VeselikGreated promptly and finished a oil change and tire rotation in a timely fashion. | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ Dennis SmithNot Jordan's fault that appointment is at 9:40 and he tells me it will be about 2 hours and 40 minutes before my oil change is completed. If I wanted to be there half the day I would have been a walk in!...No Thanks | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ Jim MontgomeryMost time been awesome but last two times little disappointed had engine light that came on then went off they say need three days just to run diagnostics wanted oil consumption test again need at least three days I can’t be without for three days just to wait and look. Schedule it when he can look that day ?? But first bad experien | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ Jacob YoungFirstly — Mark, the sales person that I spoke with was really nice and super helpful. I give him five stars. I’ve probably posted 1 or 2 Google reviews in my lifetime b/c I don’t believe in acting like a Karen and whining about mediocre service, but for this I’ll make an exception: Just wait until you deal with Chase in their finan | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ Cornelius DennisGood quality service and very friendly staff. | Read Full Review1/5/2025 12:00:00 AM | Google
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★★★★★ Pamela NicholsExcellent customer service from the time I drove in and dropped my car off to receiving it back once my oil change was done. | Read Full Review1/5/2025 12:00:00 AM | Google
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★★★★★ Steven HofmannExcellent service Alyssa was great in making sure my repairs were done in a timely fashion and kept me informed along the way..highly recommend | Read Full Review1/5/2025 12:00:00 AM | Google
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★★★★★ Ram MarudhavananThey are always give best care service | Read Full Review1/5/2025 12:00:00 AM | Google
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★★★★★ Jessica Bennett RosalesUsually I hv great communication with service this time I had an appointment was told an 1.5 hours wait. At 2.5 hours I went to the desk to ask because my car was parked at front. After sitting at the desk for 10 min. She told me that my car needed extra service. Within the first 30 min of my car sent thru I requested my air filter | Read Full Review1/5/2025 12:00:00 AM | Google
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★★★★★ Brent OlsonTook my 2500 in for an oil change. Ended up i needed many other maintenance items taken care. I decided to have them done as i love my truck. Picked it up from service department on Friday night drove 2 miles home and parked it. Went to run an errand on Saturday morning and noticed the engine light is now on. Took it immediately bac | Read Full Review1/5/2025 12:00:00 AM | Google
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★★★★★ Wyatt JosephSean was awesome very helpful and informative | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Jay CSean was awesome got us in and out very informative and helpful | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Michael SmithGreat experience again. Easy process to schedule and get services completed. Very professional and efficient. | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ David YoungI bought a 22 Ram Laramie on Dec 10; love the truck and the salesman working with me was very polite and professional. While I was doing the financing the salesman took the truck to the wash bay for cleaning. When I had finished in finance the truck was backed into a bay with all the doors open looking shiny and new. The only problem | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Angela WalserI have struggled with dealership since I purchased my Jeep Grand Cherokee 3 years ago. They do not follow through with services when the vehicle is brought in for multiple things. They try to over charge for parts, example, my headlight went out and they told me it was not covered under warranty (at 30,000) miles and states it was a | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Chris DuranWas told my battery was bad. Went to replace it and still having issues. I’ve tried to be loyal to this dealership but have gotten terrible results every recent visit and sadly won’t be a returning customer ever again. | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Terry AllenExcellent service Tyler in service was great help ! | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Denise MilinovichExcellent service and professionalism demonstrated by all employees in the Service Department. Always a pleasure ! | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Michael AllenI brought my truck in for service and specifically asked them to check the wheel bearings due to a droning sound and vibration heard and felt inside the cab. They did a diagnostics and told me there was no issue with the wheel bearings and that the issue was due to the rear differential bearings or transfer case. They assured me that | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Jennifer RobertsThe latest is they broke the hood latch on the truck. The advisers lie about time frames, don't get back to you, and instead of ordering parts they try to get you to order custom parts. Failed to fix the issue and have taken the truck back 3 times. Say that they are going to fix it, hold on to the truck for six months and then say th | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Berna EvesMy service advisor, Alejandro was so kind and attentive. He went above and beyond! | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Matt RaffertyMark August is the man! I’ve always bought private party as I didn’t like previous dealership experiences. I wish I had worked with Mark all these years. He listens to needs, finds solutions and makes you feel like you are his top priority. He was very knowledgeable and educational about the vehicle I was purchasing. You don’t always | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Jean MoodyHad our Jeep serviced and a couple of problems fixed. TJ was great. Told me when it would be done and it was! Explained everything well. Very happy with the service I received today! | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Mark Bentley IILove my new Ram, Blake was great to work with. No hassle and friendly. | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Howard PosnerMy appointment was a wonderful experience. My car was taken in right on schedule and returned promptly. Very good service. TJ was excellent to deal with—very helpful and pleasant to work with. I would definitely recommend your dealership to friends. Thank you. | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Dalaino BalistreriGreat service great atmosphere Friendly staff... I go to dealership for carbine and preventive maintenance | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Joan SyensWindshield was very dirty after being washed. App was very difficult to use and hD no place to have tires rotated. | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Tim McKercherOur sales person John was great! Communication was great. No price haggling at all. The delivery of the vehicle took way too long given the amount of notice given that we would be there. I was told an hour from the time I said move forward and it took over two hours from the time we arrived. Total time was over 3.5 hours. | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ TJ JamesThey have had my truck for over a week and have not given me any update as to status of repair. The technician assigned was rude from the start and acted like it was a bother that I wanted the recall fixed. Go anywhere but here. | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Xavier AlvarezI arrived on time for my service appointment. I was told my provider was not in which was not an issue. While waiting at the garage desk the woman working it was very short with me and spoke to me like I was an idiot. I was told to wait inside for my new service representative, that representative did not come to meet me, and I was i | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Nate MaldonadoI absolutely despise this place ???? From trying to sell a bad ass truck to them to dealing with the service department. They will leave you unanswered and fail to reply to simple questions or updates. My all-around experience has been a disaster. I used to really like this place. I will never buy another Ram or use the service de | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Stephen AllenI just wanted to share my experience at Larry Miller Dodge. My salesman, Carlos was outstanding. He helped me with every question I had. I wanted a truck and Carlos provided me with great advise and helped me tremendously. I am very satisfied with all the folks at the dealership. I have nothing but the highest accolades for the sale | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Travis BoveeSean clake did great job got the payments we wanted for are jeep thank you will be back thank you | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Omar PereaGreat experience at this location! Never had any issues and shout out to TJ for always taking care of his customers. | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Karina SandovalI took my truck for service and it took less time Then what they told me when was ready for pick up . Thank you | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Dalaino BalistreriGreat service great atmosphere all around good to go | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ maya8104Appreciate the great service, service team addressed all repairs needed | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Carol MooreWe had an oil change done today at Larry H. Miller in Surprise, on our Jeep Grand Cherokee. The staff were all very friendly and courteous, particularly Alyssa, who helped determining what jobs were needed to be done immediately and what could wait until the next service. Just a couple of miles up the road from our house, so conve | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Jason BayerAlways a great experience with Larry H Miller Dodge Surprise. Easy to schedule and vehicle completed on time. Only dealer I go to for work on my truck. | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Joe DeVitaCame in for routine service and a mfg recall. Was treated with professional manner. Well satisfied with quality of work. | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Mary GillissScheduled appointment was at 2pm. Took 2-1/2 hours for an oil change. They told me 1-1/2 hours. The App they send you in a text to follow the service does not work. I asked for them not to wash my vehicle as I had it washed the day before. They washed it anyway but did not wipe down the windows. Otherwise the popcorn smelled good | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Arnold TurnerCould not get any communication from our service advisor, despite sending several texts and leaving multiple messages over a week's time. No timeline for the inspection or the work to be completed was provided, and we only knew the inspection was complete (a week after we dropped it off) because of the online tracker. The only call w | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Lu MartinWish everyone was fantastic and wonderful, but not! Check in was very disorganized and slow, paid a ridiculous amount for an oil change. Will NOT be coming back for needed service. | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ hector gonzalezCustomer service wus very helpfull and they answerd all my question and took csre of whatever i needed thank you | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ Lori OrnouskiEasy process, great customer service | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ Alicia Schad2015 Ram 2500 with recall and warranty issues. Services performed but disappointed by lack of communication about status of the repairs. Truck dropped off 12/20 and Chrysler drug their feet on approval to replace an item covered under warranty. Just received truck back 12/26 | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ Juan manuel AguirreServicio profesional y a Mable pero muy larga la espera | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ Ric FranzAlyssa Salazar was my Service Advisor was friendly and professional, and kept me informed on the progress of my vehicle | Read Full Review12/25/2024 12:00:00 AM | Google
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★★★★★ ryan morrisonThe service I received today for my oil change was fast and friendly, I have no issues there. I do have one concern about how inspections are done at this place because back in August I brought my vehicle in for an oil change and the previous inspection told me that there was some work that needed to be done mind you I had just bough | Read Full Review12/25/2024 12:00:00 AM | Google
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★★★★★ Brian MillingtonIt was easy to book my appointment online. TJ was quick to respond with updates and service was completed in a timely manner. | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Sandy CookIf I’m going to make an appointment at a specific time, why would you not get me in on that time or close to it?. It took 2.5 hours to just get an oil change. While others without an appointment were taken before me. | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Michael AllenI brought my truck in for service and specifically asked them to check the wheel bearings due to a droning sound and vibration heard and felt inside the cab. They did a diagnostics and told me there was no issue with the wheel bearings and that the issue was due to the rear differential bearings or transfer case. They assured me that | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Khalda MangwetI had a great experience with Aaron. He made sure I was checked in, my car was diagnosed and repaired in a timely manner. He was very communicative and professional. | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ Mark RodriguesTook my Jeep in for service today, because, as I suspected, the aux battery was dead. Service department had the battery replaced under warranty while I waited. Great job and thanks! | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ Joseph AldacoThe salesman Shawn was great! Although we couldn’t get a deal done, he was great to work with. Happy Holidays! | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ Abby TurnerTJ has been a great advisor! I bought my new dodge from a different dealer and within the first month it has had to go into the shop twice for issues. TJ has been super communicative during this whole process and has made it much easier to deal with! | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ Kathleen PolichFriendly, courteous service. James was great to work with. I was scheduled for new tires, but I had a warning light on as I backed out of my driveway. James and the staff found the reason for the warning light and replaced the tires. They are always very helpful. | Read Full Review12/22/2024 12:00:00 AM | Google
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★★★★★ Cynthia FrauenWyatt and the team were amazing. We really appreciated their kindness and professionalism. If we are ever in the need of a new vehicle, we will be going back to Wyatt at Larry Miller, Surprise. | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ William KircherTook my 2021 Ram Big Horn in for a Bad Noise coming from the rear end. Found out the rear bearings and Pinion needed to be replaced . Only have 71,000 miles. Found out it wasn’t covered by my Warranty! It took almost 2 weeks after I dropped off my truck to get this done. They had to wait on parts! The communication wasn’t very good o | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ Juan VallesJust wanted to take a moment to thank our salesman Sean & finance manager Chace for making our Pacifica purchase happen in a smooth and efficient manner. Would 100% send anyone ready to buy a Chrysler, Jeep, Ram or Dodge their way nothing but positive energy and good vibes working with both of them. Thank you! | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Collin PflughauptThe dealership employees were actually helpful but the warranty they sold me was straight ass. Will never buy an aftermarket warranty again. | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Andre MatthewsMy vehicle had a recall and a known issue with the seat being stuck. Even with a scheduled appointment my vehicle was not looked at for three days. Apparently even with recalls there are no loaner vehicles. Service rep was informative. I received my vehicle back after 5 full days. | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Vic FloShout out to Craig Finkey! ?? Stole my wife and heart AND sold me a jeep! | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Sinai FloresUnbelievable experience, Craig Finkey was attentive to what my family needed and not pushy at all!! Finkey? More like “Find-me-a-key” with how helpful he is in getting you in the car you want! Craig is THE MANNN! | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Myra LeeI cannot express how awesome, professional and informative Alejandro, my service adviser has been in my last few visits. He kept me up to date on the status of my vehicle, was straight forward with the services and costs required to repair the vehicle. Exceeded my expectations. I feel confident bringing my car here knowing they will | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Scott WeaverJim was a great service provider, he gave us help offered advice and when that advice didn’t work they fixed our issues. He kept in touch and followed up quickly and got us our part as soon as he could so we could get back on the road. Even the shuttle experience was great very quick, offered it to drop me off and bring me back to ge | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Clayton HoesmanDeal was fair…process was quick and efficient…friendly staff…thanks again…?? | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ AshleyThey went above and beyond to help me when my transmission went out. Thank you Mikkie and Alejandro!! | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Alan WrightKept me informed and was prompt with the service. | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Dan KennyIn a world where great service is forgotten... Well that's not applicable to your Customer Service Director Alissa Bourne I was so impressed with how Alissa took care of ALL my needs not only professionally but with a smile... Alissa is a true keeper...THANKS ALISSA FOR ALL YOU DID FOR ME...I APPRECIATE YA Dan Kenny | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Tim YniguezI can't say enough positive things. My sales guy was Raul. Very nice helpful. After we test drove the vehicle. I met with Frankie and we wrapped up the deal. I always dread the dealership but this was different and the whole staff was very accommodating. I am very please with customer service. I would highly recommend them. I wish no | Read Full Review12/16/2024 12:00:00 AM | Google
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★★★★★ annaliza MarkhamGreat service. Brandon was very helpful. I live in peoria and I always bring my vehicle here because I trust this place. My wrangler is in good hands . | Read Full Review12/16/2024 12:00:00 AM | Google
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★★★★★ Jonathan BelcherOverall my experience was pretty good. It was like most times that I come out here. The staff is mostly friendly and helpful. | Read Full Review12/15/2024 12:00:00 AM | Google
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★★★★★ ERIC EDELMANThis review is all service process related. The staff is always polite and their interactions are not an issue. However, the process by which they work is less than stellar. There is zero point in making an appointment at this location. My last two experiences are as follows: I needed to make an appointment to look at my truck th | Read Full Review12/14/2024 12:00:00 AM | Google
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★★★★★ Steve HeenanGreat people and a hassle free process. | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Randy DeLanoTruck went in for transmission issues and ended up replacing the transmission and the cooler lines. Great customer service with Aaron and he kept me updated on the status of my truck. Highly recommend going in and talking to Aaron for service and repairs | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Riley KimpelMichael was a great help! A very cool guy and he knows his stuff!! | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ James BearI always feel very well treated, great customer service! Alyssa, the service writer took very good care of my truck and explained what was done. I will always bring my truck for service and maintenance items! I worked in the vehicle maintenance for over thirty years and this shop is ran very well! | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Shannon KriegBlake Goodwell was great. Not pushy and very respectful when I told him my husband needed to think on it. We ended up coming back the next day and getting my new ride. Last one was also purchased from Larry H Miller. Great team. Keep up the great work everyone. | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Nichole JohnsonWent in for an oil change. Me and my one year old were told it would be about 1 hour to 1 1/2 hours. We sat here for 2 1/2 hours for a simple oil change and for them to wash the car off. Also did not hear anything about the vehicles inspection report. I received by email after I left with it stating I declined all recommended service | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ GL GLMr. Mike Queen in the service department is outstanding! Very pleasant to deal with, and the work was completed professionally. | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Tom ForbesAaron got me in for an oil change and tire rotation immediately. He's always great and explains if you need other work done. I find the whole service staff to be friendly and excel at making the service experience better. | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Barbara HuntimerAlejandro was informative and the work was done expertly and efficiently. He is very friendly and thinks of everything. | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Bianca RamosEdgar did a great job with helping me find a car and options that fit my needs. Edgar is super chill | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Brian KrezmienRaul went above and beyond to get me the truck I wanted. He answered all my questions quickly and went all the way across the valley to pick up the truck and bring it to his dealership. Excellent service all around. | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ denise samynExcellent service great people | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Eyda VigilI had a fantastic experience at Larry H. Miller (surprise). Jerry was knowledgeable, patient, and made the car-buying process smooth and stress-free. He listened to what I needed and answered all my questions. The entire team was friendly and professional. I highly recommend Larry H. Miller for a great car-buying experience! | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Terry ZaludAaron Cheesmond took great care was knowledgeable about my service requirements and the jobs were done quickly and neatly. He gets a 10 rating | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ John CarrilloI'm happy with the truck, paperwork was done very quickly, only thing it came with no floor matts, had to buy my own | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Kobe GanadosTerrible customer service! They said they had my car ready I arrived 10 minutes later and had to wait 45 minutes till they’re “technician” had it ready than when it got to me they weren’t sure if everything was fully tightened and finished . Very bad dealership Aaron wasn’t a help at all | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Lucia GarnicaGot my Dodge Durango back worse than when I left it. Own 3 Larry H. Miller purchases. Never Again! | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Andrea MartinezWyatt and KT delivered an exceptional experience that was nothing short of outstanding! Their professionalism and care truly stood out, making the process seamless and enjoyable, even with a toddler in tow. Their attention to detail, patience, and cheerful demeanor turned what could have been a challenge into a delightful experience. | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ michael groganNow this is the service I have come to expect at Larry Miller. TJ has taken extra steps to complete all items on my work order. I am very pleased with the outcome come Thank You | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Jake RheaultI received a 'letter" from the sales department to buy my current auto. Mind you I have never bought a vehicle from them or any Larry H miller. Or Even put in a credit app or had any of my autos at any Larry H Miller. But they get my name Address and current loan pay off from some unknown 3rd party. This is very Shady behavior. It a | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Alice MartinOur experience with the service department has been great! TJ and Sandra have made sure my Jeep is being well taken care of and are always happy to help out!!! | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ larrysrWrote a review on 11/21 and received 2 "canned" messages saying they would get back to me. One message on 11/23 and another on 11/25. This is 10 days later (12/6) and still no word. I am pretty sure it is just a coincidence that for years everything went well at that dealership but has gone downhill since a new General Manager came o | Read Full Review12/6/2024 12:00:00 AM | DealerRater
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★★★★★ larrysrWrote a review on 11/21 and received 2 "canned" messages saying they would get back to me. One message on 11/23 and another on 11/25. This is 10 days later (12/6) and still no word. I am pretty sure it is just a coincidence that for years everything went well at that dealership but has gone downhill since a new General Manager came o | Read Full Review12/6/2024 12:00:00 AM | Cars.com
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★★★★★ joeschagenI have bought six different vehicles from Jerry over the last 10 years and have had nothing but great results with him! He’s the only person that I will ever trust to buy a vehicle from ! Every time I take my vehicle in for service he always has time to make sure that I’m getting my needs taken care of , spending time with me after t | Read Full Review12/5/2024 12:00:00 AM | Cars.com
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★★★★★ joeschagenI have bought six different vehicles from Jerry over the last 10 years and have had nothing but great results with him! He’s the only person that I will ever trust to buy a vehicle from ! Every time I take my vehicle in for service he always has time to make sure that I’m getting my needs taken care of , spending time with me after t | Read Full Review12/5/2024 12:00:00 AM | DealerRater
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★★★★★ Thairapy SalonThe service was amazing! Mike the service manger was fantastic and customer service was outstanding! | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Christa SegurWe've only had experience with their service center and we were 100% impressed. The staff, Aaron specifically, was communicative, knowledgeable and super friendly. We feel like we have made a longtime friend and definitely will return anytime our Jeep has trouble. | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Jose ColonGreat communication and services! Alyssa from service was a great help and very kind. | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Ana HernandezJim was great with my gladiator! Great communication and made sure to be through and so patient with all of my many questions. Much appreciated. | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Adrian CruzBrad was very helpful and efficient with his service, cool guy who worked great number for me | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Derrick JacksonFriendly and professional service. | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Bryce HergertAlyssa was friendly, helpful and she was knowledgeable about everything my truck needed. It was one of the best experiences I have ever had at a dealership. | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Flora HarrisJordan is a pleasure to work with always looking out for the customer who does a phenomenal job | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Rose NguyenI wanted to Thank Jordan he is my Service guy whom has taken Excellent care of me and his Customers. Jordan is very Caring Patient Understanding Listen very Well all of the Above. He also very Detail Oriented makes sure we well taken care for. I have never met such a Fine Gentleman I would highly recommend Jordan and Larry H. Miller | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ Joseph CombeI was very disappointed with the service on my jeep. The service department had my vehicle for six hours and when I arrived after 4 PM they had not even started the alignment I had made a 10:00 AM appointment for. Time to find a new dealership. | Read Full Review12/5/2024 12:00:00 AM | Google
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★★★★★ James MillerI took my vehicle to two other dealerships and they couldn’t figure out what was wrong. Larry Miller Jeep in surprise, AZ found the issue and fixed it within days. The service team was kind, professional and friendly! Thank you very much! | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Joe MorelLast minute appointment before taking a roadtrip, but was able to get in. Turn around time was reasonable. Alyssa, my service advisor was super helpful and friendly throughout the entire process. Thank you! | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Latasha SeawoodMy car salesman Mark was awesome l. He basically did everything over the phone. It was the fastest car sale in history. Very smooth and thorough. I purchased a Dodge hornet in 25 mins tops. Mark showed me how easy buying a car and be with the right salesman Thank you Mark | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Mark SpivakFirst time and first service at the dealership. Jim in service was great and had excellent communication. | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Alexandra BallardI couldnt be happier with my purchase! This is my 3rd car i have purchased from this location and every time it has been a great experience! Thank you Jerry for always being patient! | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Zoë BibbesThey got me out of my car that I was upside down on and into a brand new car. Sounds cliche but they worked some magic and made it happen. I’m super happy with my car and experience! | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Lawrence McNamaraCompleted ahead of promised time. Very professional and clear communication. Even gave it a great car wash. | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Annamarie WallaceLove buying vehicle's from this location. Sean is amazing and our only sales person we go through here. He’s easy to get along with had so much knowledge about cars and wouldn’t go to anyone else. But this service department is at times not worth the trouble. Today is the first day I came in without an appointment as my 2023 charger | Read Full Review12/1/2024 12:00:00 AM | Google
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★★★★★ Pauline MorrisonAlissa was wonderful. She made sure everything was completed, kept me informed of the progress and let me know as soon as my car was ready to go. | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Richard WhiteBrought truck in on a Saturday to have the intermittent check engine light on and transmission that was slipping. Got a text message Wednesday and the only information it showed was that it was going to be $961 to repair vehicle. Nothing about transmission. I tried calling service dept and left a message for my advisor to call back | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Brendan DenneyLarry H Miller Dodge Ram Chrystler of Surprise is the best dealership I’ve ever worked with. They were so nice, were very easy with negotiation, and truly cared about us. If every dealership was like this, everyone would have a new car. Mark August was absolutely fantastic and made our purchase possible! Chase the finance manager als | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ abbas_dnlI had the absolute pleasure of working with Craig finkey while purchasing my new car, and I can’t say enough great things about him! From start to finish, Craig went above and beyond to ensure I found the perfect vehicle that met all my needs and stayed within my budget. His knowledge, professionalism, and genuine enthusiasm made the | Read Full Review11/29/2024 12:00:00 AM | DealerRater
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★★★★★ Terror69I had the absolute pleasure of working with Craig finkey while purchasing my new car, and I can’t say enough great things about him! From start to finish, Craig went above and beyond to ensure I found the perfect vehicle that met all my needs and stayed within my budget. His knowledge, professionalism, and genuine enthusiasm made the | Read Full Review11/29/2024 12:00:00 AM | Cars.com
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★★★★★ abbas_dnlI had the absolute pleasure of working with Craig finkey while purchasing my new car, and I can’t say enough great things about him! From start to finish, Craig went above and beyond to ensure I found the perfect vehicle that met all my needs and stayed within my budget. His knowledge, professionalism, and genuine enthusiasm made the | Read Full Review11/29/2024 12:00:00 AM | Cars.com
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★★★★★ Terror69I had the absolute pleasure of working with Craig finkey while purchasing my new car, and I can’t say enough great things about him! From start to finish, Craig went above and beyond to ensure I found the perfect vehicle that met all my needs and stayed within my budget. His knowledge, professionalism, and genuine enthusiasm made the | Read Full Review11/29/2024 12:00:00 AM | Cars.com
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★★★★★ abbas_dnlI had the absolute pleasure of working with Craig finkey while purchasing my new car, and I can’t say enough great things about him! From start to finish, Craig went above and beyond to ensure I found the perfect vehicle that met all my needs and stayed within my budget. His knowledge, professionalism, and genuine enthusiasm made the | Read Full Review11/29/2024 12:00:00 AM | DealerRater
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★★★★★ K MarieNever ever ever again!!! Terrible experience | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Alex RamirezAlejandro was very professional and offered suggestions for service. I appreciate his guidance. | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Voodoo A5Mr. Wyatt at the dealership provided us with an exceptional buying experience. His patience and willingness to answer all our questions are truly commendable. Testing the 4WD capabilities of the Jeep Wrangler on rough road have been exhilarating! It’s great that Mr. Wyatt accommodated our request, allowing us to get a true feel for | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Jayden MillerGreat customer service! Alyssa was very accommodating! | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ John CarrilloThey didn't wash the truck, no detailing, front floor Matt's where missing, call about the Matt's no one return my call | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ dauna RennakerMark A was awesome and met all our needs! We have bought 3 vehicles there and have been very satisfied with the service! | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Cody WattsThe service advisor was great and on point.. They had my car in and out in less than an hour.. I would definitely recommend them and will use them again.. | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Tom MI have been going to Larry Miller ram Jeep in Surprise, going on five years. My service advisor Kyle is no longer there, and who has been awesome and I miss him very much. However, I met a new Service advisor, her name is Alyssa. What a great experience very thorough and fulfilled all request and answered all my questions thoroughly | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ Michelle GallagherThanks to Jerry,Chase and Shelby for making the Gallagher’s feel like family. Service is outstanding | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ Rick ManesBrought in for recall service. Communication and repair were Great | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ brian simpsonthis has been modified!! Do not buy an extended warranty through Larry h Miller! They take for ever to complete your repairs , and total auto care will denie large repairs, they send out a third party inspector, and come up with an excuse to denie the repairs …. Do buy extended warranty from Larry h miller! | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ Francisco MontoyaLeft my truck here for service and the service department decided that “topping off fluids” included topping off DEF, at 33 dollars per container. And then also felt the need to leave another bottle of the stuff behind my drivers seat, also for $33. Two days in the service department for fuel filters, engine oil and filter and transf | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ Daniel MartinezWaiting 3 hours (not an exaggeration) for a SCHEDULED oil change is insanity.. do better.. customers time is definitely not valued. I don’t understand.. | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ Todd HalversonGreat customer service and quick response time. Thank you | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Dennis GilbertThat fellas who r n r the exhaust manifolds have quite the strength in their arms and upper bodies to do that repair OVER THEIR HEADS!! Nice going men!! | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Mike BannonTJ in the service department went out of his way to ensure my vehicle was fixed properly and also get me the best price for the repair. Highly recommend!!! | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ R HagerThe service is the best! This dealership always goes the extra mile.Great service good people. | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Darrein Odom5 stars all the way. My service advisor Alejandro was top tier. | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Rocky KennyExcellent as always! I rarely EVER give 5/5 or 10/10 on surveys as there always seems a missing element/contribution needed. However there is a reason I drive 37 miles (45min-1hr!) to see TJ Stream, my Service Advisor extraordinaire and his team. By far the most customer centric and consistent 'deliverables' each and every time. | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Juanita YoungMy experience with Larry H. Miller in purchasing my 2024 Grand Cherokee Jeep was a good experience, the sales person I was working with as well as the manager had a lot of respect for people they're working with and made you feel welcome and comfortable. They were able to listen to my needs and patiently working with me through some | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Dave RadcliffeTJ, my service advisor is the best! | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Ariel BaltierrezGreat service! Fair pricing. | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Darlene VillegasThe person that waited on me was not very personable | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ larrysrHad the oil changed and windshield washer fluid alert kept coming on. They found broken container and replaced it. Now we had the oil changed again and same problem with washer fluid light. Called for an appointment and told must leave car 3 days. It is our only car and needed to keep cancer treatment appointments. Was told no loaner | Read Full Review11/21/2024 12:00:00 AM | DealerRater
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★★★★★ larrysrHad the oil changed and windshield washer fluid alert kept coming on. They found broken container and replaced it. Now we had the oil changed again and same problem with washer fluid light. Called for an appointment and told must leave car 3 days. It is our only car and needed to keep cancer treatment appointments. Was told no loaner | Read Full Review11/21/2024 12:00:00 AM | Cars.com
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★★★★★ Jeffrey MorrowWent into LHM Chrysler with a battery going bad. I talked to TJ, the service manager and was able to get my truck back quicker than he said I was a very very happy customer. Thankyou TJ and crew, very much appreciated!! | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Ron MaraDifferent experience with Larry Miller this go around! My Pacifica had to be towed in because of a no start situation. Unfortunately they were backed up for several days with diagnostic and repairs. My service advisor kept me posted and provided a link so I could see the progress during the stages of service events. The repair was co | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Louie MollonDidn’t have an appointment. But still took me and the service was great. | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Pete Martinez JrWe're down to one car, right now and told Aaron that I had an appointment at 4:00 pm so I needed the car by 3 or would need to get a rental, but you guys came thru for us, Thank you!! | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ DiamondXInvoice stated about my concern of a noise on front end. Tech stated that the upper control arm is bad and rubber is torn. I was never told this. on the tech notes it says I declined repair. BULL I was never told about this. Was left in dark for 12 hours. Then When I picked up car after 7pm the next day. Was told by TJ, all was repai | Read Full Review11/20/2024 12:00:00 AM | Cars.com
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★★★★★ DiamondXInvoice stated about my concern of a noise on front end. Tech stated that the upper control arm is bad and rubber is torn. I was never told this. on the tech notes it says I declined repair. BULL I was never told about this. Was left in dark for 12 hours. Then When I picked up car after 7pm the next day. Was told by TJ, all was repai | Read Full Review11/20/2024 12:00:00 AM | DealerRater
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★★★★★ Ash HebdigeTJ and his Service Team are awesome - as always, service is done quickly and professionally - truck is always left clean. Highly recommended. | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Kelly AngelI have grown to trust this dealership through the years. Just took my vehicle in for repairs and service on Saturday. Outstanding as always! | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Tracy HarderIt. Was such a pleasant experience and my service tech went above and beyond | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Jason DowneyGreat experience with Jordan in Service. Got me in and out of there faster than expected. | Read Full Review11/17/2024 12:00:00 AM | Google
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★★★★★ Robert JThe actual service on the vehicle is always good and the staff is very nice. Appointments, however, mean nothing. I brought my Jeep in at 1:00 on a Monday and they didn’t even touch it until Friday. | Read Full Review11/17/2024 12:00:00 AM | Google
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★★★★★ Hector HernandezNo customer service skills at all...I'll never go back... took 7 hrs to replace 4 tires..... | Read Full Review11/17/2024 12:00:00 AM | Google
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★★★★★ Christopher oskinsTook 7days to fix. No communication of letting me know when, how my truck was gonna be fixed. The real comms was when I found the repair was not going to be covered....$3500 later. Not the least to say, I am not happy with the service. Update The last service was excellent. In and out perfect for an oil change. Also kept me updat | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ adam fergusonFast service, great advice, and very friendly | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ K MarieOur sales guy….. Craig Finkey!! Wow top notch from start to finish. Showed us our options and really listened to what we wanted and needed… at the end of it.. we drove away with a beautiful 2025 Ram 1500 Rebel. (Exactly what my husband wanted from top to bottom) Thank you Frankie Peña for your hard working on getting us the very bes | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Dale WolfeMy service provider was outstanding great attitude and attentive. Aaa+ | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Alabas Alhamdi (OFC AL)I had the absolute pleasure of working with Craig finkey while purchasing my new car, and I can’t say enough great things about him! From start to finish, Craig went above and beyond to ensure I found the perfect vehicle that met all my needs and stayed within my budget. His knowledge, professionalism, and genuine enthusiasm made the | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Dan KingA satisfactory experience with some reservations. Found that my service representatives wern't very helpful or friendly and I waited several minutes before anyone helped me on arrival. Once I got someone to help me , he tried to upsell me on new tires which is strange on a vehicle with 24k miles on them. I was. overall satisfied w | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Larry StephensLarry Miller Chrysler Jeep Dodge Ram has always treated me right! I had turbo failed recently, they got me going as soon as parts came in, Thanks!!! | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ ChrisWell truck was great everything upfront was easy. Truck was as described. Little hiccup with finance department. **Everything was great until they sent my loan to a different bank than we discussed. Frustrating to say the least. But is what it is. *****Did call and sort it out all and address my issues and did figure out a way to f | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ randy dotsonThe service by TJ and the mechanics was excellent. | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Elaina HenryExcellent service. Fast friendly. | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Michael MartinWhat takes approximately 25 minutes at Valvoline took 2 and a half hours at your dealership. | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Steven BorchertCame in having air fuel problems on a 2021 Jeep wrangler Diesel. They first scheduled my service day with me a week out from my call. Once the jeep was delivered on that date they informed me it could be up to two weeks before actually looking at it. Once the technician looked at it I received a very short and none informative messag | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Dwight TaciaSean Clarke was a great service guy. Very helpful and makes me want to keep coming back. | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Gary WillowTyler and the service department promptly addressed the re-call issue and suggested that I service the four wheel drive deferential (40,000 mile), it was past due. Amazingly it all was completed by the end of the day! I will definitely request Tyler Sheedy in the future! | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Dan DoleEasy to make appointments with automated phone system. Kept me informed as to the status of my vehicle and ran my vehicle through the car wash when they finished the service. | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Chris CTJ always takes great care of my car! Mickey, the Service Drive Manager, helped me out this time and he was great as well! | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Pam WorrellI have taken my Jeep to 2 of your dealerships where neither one has been willing or able to fix the front end issues. I am very disappointed. | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ MaryExcelente servicio en todo Te ayudan mucho para que puedas calificar lo recomiendo 100% | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Jordan KilgoreGreat experience with the purchase of my 2024 ram 2500 | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Michael HarperGreat dealership with great customer service. My salesman Michael Ramos still answers all my questions and helps me with anything that comes up with my jeep after I bought it. | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Luther DavisService staff was exceptional. Worked with Alejandro. | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Glenn SaucierEfficient staff, maybe a bit overpriced. | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Mark EngelI brought my car in for a a birthday mini detail. That included a multi point inspection ,car wash and interior detailing. Car wash was good the interior detailing was not. There was a white film on the driver’s door that was from sun screen that I had on a week ago. That was still on the door. The computer screen on the dash still h | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Christopher oskinsTook 7days to fix. No communication of letting me know when, how my truck was gonna be fixed. The real comms was when I found the repair was not going to be covered....$3500 later. Not the least to say, I am not happy with the service. | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Steve PaurI don't know how many people will go I brought it in the first time because the air conditioner was blowing cold air out the right side it was the activators they fixed the air part when I went to use the heater. It did the same thing cold and hot. So I brought it back the second time another actuator. The labor the first time was a | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ Julie GrimstadWyatt and Jason are awesome! Their customer service was wonderful and made our experience fun and memorable!!! Thank you! | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ M. VoykinThis morning I brought my wife’s Jeep Grand Cherokee to Larry H. Miller Chrysler Jeep Dodge Ram located in Surprise, AZ for an impromptu oil change today. I was met by Sean Clarke my service advisor, who was very friendly and engaging. Sean recommended a very affordable oil change plan which was a no brainer due to the fact that my w | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Wes GreyBrought my 2016 Grand Cherokee overland (136k miles ) in for service as it was showing traction control warning light and service four-wheel drive warning light. The issue ended up being a control module on the transmission and my service advisor TJ was outstanding in keeping me up to date with the status and got me my vehicle back f | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Ken HurtThank you Tyler. Best service I have received at LHM Surprise. | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Betty BakerThe service advisor was honest & considerate of my time constraints. The communication throughout the process, via text, was great. They got the work completed & got me on the road in time for my next appointment. I travel around the country as I am a full-time RVer. I have used many dealerships around the country for oil changes | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Roy BurrisExcellent service and ready sooner than expected. | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Jessica IbarraThis is a Wagoneer certified dealership and I unfortunately am displeased everytime I receive service here. They take 4+ hours for simple services with appointments. The advisors will just hand you your keys when service is done and point to the direction where your car is parked in the lot. Can never get a car wash because “the car | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Salvador LopezI had a great experience with the sales department when purchasing a Gladiator from this dealership, but my visit to the service department for an oil change on my 2010 Jeep Grand Cherokee was disappointing. Despite being quoted $79.99 by Alexa and offered a 20% discount for visiting between 1-5 pm, Monday to Friday, I had a terrible | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Deborah SaulTJ was amazing and really care. So professional. We will Come back and request him every time. Stellar employee. Give him a raise | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ mike radocciaGreat service, people like jordan is why I come to your dealership, thanks | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Gordon BriscoeTJ, great service advisor. Our vehicle was worked on promptly. We want to thank our advisor and the mechanics/tecnicians | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ John m RuizGood service work. Thanks Jim got my visor fixed quick | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Darcy HethAnother outstanding experience at the L H M dealership in Surprise. This time in the service department. My coordinator Mickey was friendly and informative. My truck was ready at the time he quoted, he even informed me that they were able to complete work on 2 recalls (a system update & turn signal) It’s wonderful to know that he had | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ mamie fortineauxExcellent customer service Friendly | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ John SchwiesowI was supposed to see Jordan, after waiting for over 15 minutes, Sean Clarke said he would check me in and take care of my service call. Several times he updated me of the progress. He was informative, courteous and knowledgeable. I appreciated the service he provided. | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ Mike PomeroyHad an appointment for Saturday to change the oil and repair 2 recalls ( flash the computer) the truck was not finished until late Monday, a little disappointing as this is a work truck. We did not go over the invoice but when I looked at it today it shows I was charged for labor on one of the recalls ($59.70) both recalls state mate | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ Josh DoolittleUnfortunately after buying several vehicles and sending family members to Larry Miller I will no longer be doing business with them. I hosed off the dirt from my truck before dropping it off for service and when I got it back I had a dent in my rear bumper. I called my service advisor and he said that he was going to get his manager | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ James KuckKnowledgeable. Thoughtful. Professional. Caring. Competent. | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Melissa LoranVery friendly. I like the text updates | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ BrianAlyssa was fantastic and service was super quick. | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ Pam WaltzEveryone was very helpful! They answered all of our questions. The waiting area was neat and water, tea, coffee and snacks were available. All in all it was a positive experience. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Corey DissinLarry H. Miller TO THE RESCUE! I was traveling to the Phoenix area from Southern California when my battery suddenly went kaput. Enter James Donaldson. Even though their service schedule was backed up for 3-4 days, James went out of his way to make sure my repair was done THE SAME DAY so that my travel was not interrupted! I can't | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Harvey LesanAlyssa was great and very helpful. She called and changed my appointment type to get me out earlier. Will look for her again when I make my next appointment. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Jarod RaithelTyler and his crew are exceptionally customer focused, are great communicators, and are incredibly efficient compared to other dealership service departments we have worked with in the Valley. Bring your vehicle here if you live in the West Valley | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Vanessa A.Hello?? Why is no one leaving reviews about the service manager. Mickey went above and beyond for me & I’m eternally grateful! This is my second car with this dealership and I’m always happy. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ SoYou ThinkyouknowHad to use the service department. James Donaldson was hands down the best! His customer service skills and professionalism are unparalleled to any in the valley. Lets not forget he is the absolute nicest man. I won’t take my baby anywhere else! | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Kirk SeftonGood place to find a used car. We arrange to have the car we wanted to look at avalible to test drive. The car was not ready at the time scheduled, but the sales department was able to get us to the lot that the car was at. They had everything we needed to make a decision on the purchase. Well done. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Richard DasenA job well done. Reasonable wait time. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Jessica IbarraThis is a Wagoneer certified dealership and I unfortunately am displeased everytime I receive service here. They take 4+ hours for simple services with appointments. The advisors will just hand you your keys when service is done and point to the direction where your car is parked in the lot. Can never get a car wash because “the car | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Doug SandstromAt Larry H Miller Jeep Surprise when you make a service appointment you are making an appointment to have your vehicle placed in line for them to look at it when they get to it. My “appointment” was on Thursday at 4:00, they called me on Monday at 6:00 to say they got to my vehicle and that the cost was $4300. I stayed it’s under war | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ mafi traslavinaUsually our experience is good but today our experience wasn’t our normal. Our service tech was rude, aggressive, and unprofessional. We have a 2023 Dodge Charger with only 15k miles or so on it. It was there for routine oil change and maintenance. We were scheduled to be serviced at 9:40 am. We checked the car in around 9:30am and t | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Amado FernandezOutstanding service as always | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Kim TibbitsGreat buying experience here for our Jeep Cherokee Trail Hawk! We feel it was a great value and buying experience, with no unpleasant surprises at the end. Our salesperson, Blake, was just extremely knowledgeable and forthright on his products, and a super super nice young man to boot. We'll be looking him up for our next car buyin | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Nelu SerbanI had a great experience, the facts speak for themselves. In 45 days I bought from the same Larry Miller Dodge in Surprise , from the same team, Craig and MT, two brand new trucks 2024 Ram , a 3500 Laramie and a 1500 beautiful Limited. Craig, my salesman it is an onest guy ( it is hard to say about a salesman that he is onest ??????, bu | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Kalynn SilvaTj was amazing! He really listened to my concerns and was so helpful and got my truck back to normal, actually better than normal! She’s running smooth and no more weird noises. Thank you for your patience and keeping me updated even if you didn’t have anything to provide for me you still called to remind me you were working on getti | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Cynthia HarrisWonderful experience purchasing the Pacifica! Everything was timely and to the point which made the experience positive and satisfying! | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Spencer BeesleyCraig is the real deal. Amazing staff, quick and pleasant to deal with. I'll be back. ?? | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Raubin RandelsI was sent a text about an oil change at $50, so I made an appointment for that afternoon. I showed up early. From the appointment time til I got the oil changed was over 2 hrs, while I waited. They sent me a text rather than coming to the waiting room ....so no discussion, telling me what they found, and what was okay. In the mea | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Frederick SmithI appreciated the fact that when the replacement part turned out to be the wrong one, that Jim gave me a loaner car for the night so I didn't have to take a Uber back and forth and would have a vehicle the next day. I'll be returning | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ mmartin19581It’s amazing how two dealerships sitting literally side by side can be so different in their approach to selling cars. The first dealership I went to (not LHM but next door) was good until it came time to showing the final pricing. How can there be a $14,000 difference between sticker and final? Well by the time they took it upon th | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Jamie SmithJim was the most helpful and friendly person I’ve encountered at a dealership or shop. He was understanding and honest. Thank you! | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Jacque FahrionAs alway the staff in service and customer service makes servicing my vehicle so easy. Great communication from all, fast, professional service. When you need a smile from someone the staff here never fails to smile and appreciate me as the customer. Thank You ! | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Tricia PaduanoService was amazing! They were so helpful and fast! | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ robinteed11Great dealership. But the service department needs to stop with the up sales. Telling me I should have services done when I can pull stuff up on Google and still have 25,000 miles until it needs to be done. I know you want to make money but come on. Trucks cost around 75,000 now… you make plenty of money. | Read Full Review10/29/2024 12:00:00 AM | DealerRater
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★★★★★ robinteed11Great dealership. But the service department needs to stop with the up sales. Telling me I should have services done when I can pull stuff up on Google and still have 25,000 miles until it needs to be done. I know you want to make money but come on. Trucks cost around 75,000 now… you make plenty of money. | Read Full Review10/29/2024 12:00:00 AM | Cars.com
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★★★★★ Arie GreenPROCESS WAS FAST AND EASY! IM LOVING MY NEW VEHICLE SO FAR! | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Baracus B RayTowed my Wrangler in for a check engine light and death wobble. Spoke with Tyler, my service advisor. Gave him all the info, got everything set up easily with him. Tyler called me when my tow driver just dropped the keys at the desk without saying anything, to confirm the vehicle was mine. Even though the service department was ver | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Shelly WellsGreat place to buy car salesman was awesome and one of reasons the sale was even done since i loved my previous car and wasnt really shopping to buy nee car | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Dylan SladeWyatt Quinn was the best. Made my car buying experience extremely easy and enjoyable. | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Mattie HarveyJames the service rider was awesome. James kept on our issue and saw it was done in a timely manner. Thank you James. | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Barry ReynoldsThe process went very well. The make ready detail just plain sucked. The excuse I was given is that the detailers were young. lol. Not an excuse at all. | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Ralph CruzSean was awesome! Answered all my questions. | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Obed GrijalvaSean took care of me to get my oil change this morning. Service was good and fast. Much appreciated! | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ James ClausenGreat service in and out. Sean was great | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ tom cummingsAlways a good experience at Larry Miller, Surprise Sean and the entire service team are great. | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Floyd TylerI tried for 3days to get the parts dept to call me back finally gave up and went to your dealership and was able to talk with Alehandro who was excellent and very concerned I give him 5 stars Your parts dept 0 stars were very unconcerned I purchased my car there an expect more spent $1000 today but will seriously consider this on my | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Tony FosterExcellent service. Best so far. | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Lacarl JonesI recently visited Larry H. Miller Surprise for an oil change, and I couldn’t be happier with the service. From the moment I arrived, the staff was friendly and efficient, making sure I was well-informed about the process. They completed the oil change in 1.5 hrs with an appointment , and the team even did a complimentary inspection, | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ MaryJane MJSean thank you for all your patience. He made my process Eddie’s and less stressful | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Wass ParksExcellent customer service, Alyssa is the best! They were thorough but quick, prices are so much better than my dealership, all of my non-extended warranty services are done here. | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Louis VerloopWoke up at 6am, got on the dealerships website booked an appt for oil change. Did not have to wait long, they also replaced A fuel filter. Very efficient. Plenty of comfortable spots to sit and tv. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Jovany Knowlton-ZarateBlake Goodloe was very helpful in the process of trading into a newer vehicle with a smaller monthly and APR. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Rob SmookMy service advisor, Alejandro was great! Thank you for excellent customer service! | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Miss LuvI recently purchased a 2009 Dodge Journey . Love them, staff greets you , they get you checked in quick. Also provides the ride home and back. I will definitely keep bringing back my car. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Heather LeachSean was awesome! Great service as always | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Floyd TylerI tried for 3days to get the parts dept to call me back finally gave up and went to your dealership and was able to talk with Alehandro who was excellent and very concerned I give him 5 stars Your parts dept 0 stars were very unconcerned I purchased my car there an expect more spent $1000 today but will seriously consider this on my | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Edward ZvonikTook my jeep in for new headlights. They failed to adjust them. Almost impossible to drive home last night. Very disappointed. Have to make a second trip to the shop. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ birds and birds MasonWow what a joke I have one car that has been recalled I do not have the luxury of using a different vehicle for my 3 month old and are told the Dodge does not offer any sort of loaner vehicle or rental service nothing that can help a family that is just starting life together. thanks Larry dodge for making this hard on us. oh and the | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Laura RuizTook my jeep in on Tuesday early afternoon for a diagnostic check. I told them I was going out of town so they could keep it for a week. I told them I would pick it up on Monday. I never heard from them the entire week, got a text from them on Monday @ 2;50 pm saying my jeep needs additional work. I’m already on my way to pick up my | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Mike MillsGreat experience We have purchased 4 cars at Larry Miller and have been very happy with the service and people. Greg in sales is a great young man. Very impressed with his honesty. Jordan in service is amazing as well. Ram trucks are the best!!! Hope the Hurricane was as good as my Hemi. Thx | Read Full Review10/20/2024 12:00:00 AM | Google
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★★★★★ SMFriendly, respectful, up front service. Positive experience all around. ??to Wyatt who helped my brother buy a Ram truck. ?? to Chance who managed the financial paper work, even got him a super warranty. ?? to Jason who made sure the car was immaculate. I highly recommend Larry Miller in Surprise. | Read Full Review10/20/2024 12:00:00 AM | Cars.com
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★★★★★ David PrattI’ve had multiple experiences with a gentleman by the name of Tyler my service representative. He is absolutely awesome. That guy goes above beyond and out of his way to make sure that you are happy when you leave the dealership I could not recommend anybody better than this gentleman Tyler. | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Diana JohnsonWe got the second Jeep brand key fob today all synched to our vehicle. | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Debra ScottI stopped in just to check out a 2022 Jeep Compus and Raul was so knowledgeable and helpful That I ended up getting a better deal on a 2024 Jeep Compus and I bought it instead. Thank you so much to everyone that helped me get into my New Compus at Larry Miller Surprise. | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Cydney Gonzales-RamírezBlake was phenomenal!! Honestly super sweet, friendly, and accommodating! Definitely your go to guy! | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Tony QuarantaAlways taken care of since 2012. the staff is great here. | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Rosemary MadronScheduled an appointment for an oil change and arrived on time but it took 3 hrs to complete. Link to check the status and to approve any additional service arrived as my car was being pulled up. I have received great service in the past but not today! | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Melissa MuffWill definitely be referring family and friends to this dealership. Wyatt was helpful. Craig was amazing to work with I didn’t want to be hassled or have my time wasted. Steve got our deal closed effectively and this was a huge team effort. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Shawn MellottAlways great service. TJ absolutely rocks and takes pride in his work. He is a phenomenal service provider and always takes great care of me. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Wylie TompkinsSaw Jordan in service to get my oil changed, we a little hiccup with my coupon from last visit. But with a little nudging, Jordan came through and got my oul change covered for free. Oil change only took 1.5 hrs which is a huge difference than last time I was there. So would also like to give 5 stars to all the workers behind the sce | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Barry MuffSteve worked very hard to get our deal closed. Wyatt was great to work with. Craig was amazing at getting answers and helping with process. Will be coming back and referring family/friends to this dealership. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Andy AlbandVery professional and informative. Sean n Kyle were my service writers | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Lacie ByrdI feel like the service was good. I was initially told my vehicle wouldn’t be looked at until Monday when I dropped it off Thursday, but I received a call Friday and it was looked and a plan was put into action. I received a rental by Friday that was covered by my warranty. I feel Tyler was attentive and stayed in communication to th | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ John m RuizGood service work. Thanks Jorden. Fixed my recall fast. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Melissa MorenoCraig is thee ultimate sells man he does sell u dreams he’s up front and honest and his customer service skills are over the top great people | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Sheila FinertyAlejandro was very friendly and professional. He communicated timely, made me feel at ease while my Jeep was getting serviced. Thank you Alejandro! | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Jessica RamosOnly took an hour for unschedule oil change. | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Elton ManuelAlexjandro was very polite and kept me up with where my car was at in servicing. | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Edward FosterYou couldn't pay me to ever use this specific dealership ever again! | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Sharon LaFranceTheir service department is very responsive. And my service advisor TJ is A+ all the way! | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Christine ReedMy truck broke down on a Friday nite. Took my truck in on Saturday morning. They got the parts & had it fixed on Tuesday. Thanks so very much to all the mechanics & Tyler & Larry Miller. I appreciate your hard work. Well done! | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Rodriguez RodriguezJust want to thank Jordan Smith for understanding the value of all customers. I recently took my vehicle in and it was alot more work than I thought so he worked with me on pricing and made it affordable for me. Thanks Jordan!! | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Crystal JQuoted 3 days for my recall repair but had it done in one day. Jordan and great to work with. No hassles! | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Sheila FinertyAlejandro was very friendly and professional. | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Jim DildineJordan was awesome and got the Jeep back to me with great news, no repairs needed at this time. See you at 100k Thank you all | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Alice MartinI have been to a ton of dealerships, we have now purchased our 3rd vehicle from Larry H Miller Surprise! Erik was a great salesman and Chase walked us through everything on the finance side asking if we had questions along the way! | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Daniel HanlonI bought a used Truck from Larry H Miller on Aug 16, 2024, when on the road test I noticed the truck was extra bouncy I pointed that out during the road test and was told by the sales man he will have his mechanice go look into it. Came back and said the mechanics found nothing wrong and that the tires were over inflated. I had to pu | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ EBONY DE'LYSISWent in today to get my tire replaced and the Guy who helped me out named Alejandro was the best! He really helped me out and I was very satisfied | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ James CableWyatt made the entire process simple and fun. Another great experience for me at Larry H. Miller CJDR. | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Lance ManningArrived and checked in for my appointment on time. I had a coupon for a free oil change from an out of state dealership and the service manager accepted it. After 4 hours to complete a factory recall, my total came to zero even with the tire rotation. I will definitely be back and greatly appreciate the honesty and exemplary servi | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Judi CasadeiVery professional. They did everything they said they were going to do. TJ went the extra mile to ensure everything was properly completed. | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Richard CarosoneJordan my adviser was great to work with. We had a very unique situation but he put us in the best situation for a successful repair. The vehicle had been to two other shops with unsuccessful outcomes prior to arriving at LHM in Surprise. Thanks Jordan. | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Tony VisvardisMichael is the man! Worked tirelessly and made me feel like a human being. Most of the time I absolutely hate dealerships, but he made it a wonderful process. | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Brian WilsonGot me in same day that I called to change my Jeep batteries. ???? | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ james jarbeauTook my wife’s mini van in and didn’t realize I made the wrong appointment type and they made sure to help me appropriately and make sure the vehicle was taken care.. want to thank Sean at the service center for helping me out and taking care of me | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Nick FininisAlejandro Castro...very professional. He is my new Service Advisor! Great guy..look forward to work with him in the future. | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Richard SolanoHad a great experience purchasing our new truck | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Allen BraunbeckAlyssa my service advisor was awesome to work with, attentive and focused on helping with my request and needs. I was dealing with another local Jeep dealership and they were dropping the ball and lost my trust/confidence. I found a new advisor and dealer for my needs moving forward. | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Sara HernWas told 3 weeks ago at an oil change apt the my front axel boot needed to be replaced. Asked if my warranty covered it and asked if i could still drive until i could get in 3 weeks later . Dropped my truck off and no one had a clue why i was there and asked me if the part was ordered. I left it and they had to have then check on par | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Eric HuffBeing military and the fact i did not purchased my truck from this dealership they have taken extremely good care of me with all the issues my 2022 3500 has had. In the service dept Jordan and TJ have gone above and beyond to make sure I was updated and worked to get my truck back to me as fast as possible. I have greatly appreciated | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Tom JonesAlyssa was knowledgeable and friendly. She did a good job of explaining and keeping me informed. | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Al FoggiaJust in for a recall and all went well?? | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Danielle CitrangoloHad service done to my charger today, got in super fast and easy .. scheduled appointment this morning got me out before time I needed to be out for another appointment , they are always so helpful. Friendly and efficient.. thank you Alejandro and your service tech guys !! | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Ronda GladesThe associates who took care of me especially Alejandro were so nice! The speed of my oil change and tire rotation was great! Having coffee and nitragrain bar available was thoughtful! | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Liland ZwackWe always bring our Chrysler Pacifica to Larry Miller Surprise Service Department. The staff is friendly, courteous and professional. Oil changes and other routine maintenance are quick and clean. We bought our van from this dealer because of their sales and service department staff. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Matt BoiceI made an appointment for a diagnostic. It was only supposed to take a day or two but took 4 days for diagnosis. Also the quote did not include taxes or fees. Update: The customer relations team reached out and resolved the issue and are working on updating their quotes to include an “out the door” price so there are no surprises. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Joe MorelQuick and easy drop off. Turn around time was reasonable. Jordan, my service advisor was super helpful and very thorough throughout the entire process. Thank you! | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Lee HendersonThis dealership was quick and thorough. My vehicle was ready ahead of schedule time. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Carmen SmithI took my vehicle in for an oil change. I did have an appointment, and it took 3 hours for the oil change to get done. If it is going to take so long for the oil change with an appointment, we should not need an appointment. I have to take my vehicle back due to there being oil leaking from my car that was jot there when I took my c | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ John KingI was working with Edgar all week and had an appointment to see him Sat morning to purchase a silver 300. After waiting almost 30 min past my appointment time I was informed he was delivering a vehicle to Congress and that the car I was going to purchase had been sold the night before. Deciding to get a different 300 and working with | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Felicia BoydMy vehicle was at the dealer for over 30 days when the actual repair took less than 5 days. I had to call my service advisor for any updates. The only positivd was they detailed my car before giving it back. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Oscar MatienzoWaited almost 4 hours for an oil change on Tuesday afternoon. Once I got my Jeep back, they had removed my glove box and never put it back, it was sitting on the passenger floorboard. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Lonnie BrockQuick and easy. Alyssa was very helpful resolving problems. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Mark LackowskiJordan and his gave great service | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Kristina O'NeillLarry H. Miller Jeep, always takes care of me! Alejandro is great! Let me know what I needed to do for my jeep now, and in the future. I highly recommend this place. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Latoya SmartExcellent service! Fast turnaround, no concerns. Alejandro was thorough and considerate. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Linda LundbergI loved Jaxon! He is very personable, knowledgeable and was great to work with. I would highly recommend him for your car buying needs! | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Jay LundbergIt was a pleasure doing business with Jaxon. He made the buying experience of our truck very easy. He answered all questions, was very professional, applied no sales pressure at all, and was extremely personable. I would definitely recommend him to anyone, anytime. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Darcy HethMy salesman Jaxon R. was very knowledgeable and friendly. He was up front and direct when trying to get me the best deal. This was the quickest and best car buying experience I have had. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Kreg WThey got me in for my oil change quickly and made me feel welcome. This is the type of service department that gets the sales team sales in the future! Very good job! | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ rebeca larkinGreat first experience at this location. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Chad SwansonIf you are looking for a honest reliable person to deal with in vehicle maintenance go to TJ. We’ve dealt with him for over 5 years now and he always treats us right! | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ karenriefkohlWe had a great experience here. Mark August was our salesperson! He's awesome.The finance guy was awesome too,We had a very good experience there! | Read Full Review10/8/2024 12:00:00 AM | Cars.com
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★★★★★ karenriefkohlWe had a great experience here. Mark August was our salesperson! He's awesome.The finance guy was awesome too,We had a very good experience there! | Read Full Review10/8/2024 12:00:00 AM | DealerRater
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★★★★★ Matt BoiceI made an appointment for a diagnostic. It was only supposed to take a day or two but took 4 days for diagnosis. Also the agreed fees in the quote were not accurate; they added service fees and other added fees which made the price higher than the quote. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ AngryJeepOwnerWill never get our business again. "Lost my car" on the lot for a week, took 2.5 weeks to diag and replace motor mounts while I was in a rental car. Mickey in service was the only person who cared and tried to make it right but I am still out 800 for a rental for a $100.00 repair. Now we are finding out that the warranty sold to us i | Read Full Review10/8/2024 12:00:00 AM | DealerRater
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★★★★★ AngryJeepOwnerWill never get our business again. "Lost my car" on the lot for a week, took 2.5 weeks to diag and replace motor mounts while I was in a rental car. Mickey in service was the only person who cared and tried to make it right but I am still out 800 for a rental for a $100.00 repair. Now we are finding out that the warranty sold to us i | Read Full Review10/8/2024 12:00:00 AM | Cars.com
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★★★★★ mike tresslerThe staff was very friendly and helpful. | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Eric MorenoTJ was awesome. I appreciate him taking care of my vehicle as efficiently as possible. | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ David NovickIt was a thorough enjoyable. Great and good price | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Melissa GalindoAlyssa S.was very professional and understanding of my vehicle needs. She took the time to listen. She is a true asset to your company and I commend her for her knowledge in her role as a service representative. Thank you Alyssa. | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Charles PritchettGreat salesperson. Great dealership. Have bought several vehicles from them. All Great experiences. | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Aaron AtwaterI had a great experience L H Miller. My sales men were very helpful and the customer service was wonderful. It's a great place to buy a vehicle. | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ TAZI have serviced 2 Ram 1500s at this dealer over the last several years and they have always been exceptional! | Read Full Review10/6/2024 12:00:00 AM | Cars.com
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★★★★★ tnelson9Great experience and great customer service. Jerry the Jeep guy was awesome and finance department treated us well! | Read Full Review10/6/2024 12:00:00 AM | DealerRater
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★★★★★ E049418Great service and support. TJ and the staff were great, efficient and my car was done timely. | Read Full Review10/6/2024 12:00:00 AM | DealerRater
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★★★★★ TAZI have serviced 2 Ram 1500s at this dealer over the last several years and they have always been exceptional! | Read Full Review10/6/2024 12:00:00 AM | DealerRater
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★★★★★ tnelson9Great experience and great customer service. Jerry the Jeep guy was awesome and finance department treated us well! | Read Full Review10/6/2024 12:00:00 AM | Cars.com
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★★★★★ E049418Great service and support. TJ and the staff were great, efficient and my car was done timely. | Read Full Review10/6/2024 12:00:00 AM | Cars.com
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★★★★★ RandylwyattMy experience with on line representative was good. Many vehicle choices were sent to me to consider. | Read Full Review10/6/2024 12:00:00 AM | Cars.com
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★★★★★ RandylwyattMy experience with on line representative was good. Many vehicle choices were sent to me to consider. | Read Full Review10/6/2024 12:00:00 AM | DealerRater
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★★★★★ Nifer3Easy to schedule the appointment. Clean environment. Bathrooms clean. TJ is awesome and very helpful. Everyone is friendly | Read Full Review10/5/2024 12:00:00 AM | DealerRater
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★★★★★ EzirandaTyler-Thank you so much for your exceptional service! Your attention to detail and professionalism really stood out, and I appreciate the care you took with my vehicle. It’s great to know it’s in such capable hands. I know I was hard to reach because I was at work, but you were very patient and understanding. Thank you! | Read Full Review10/5/2024 12:00:00 AM | DealerRater
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★★★★★ CharlieReally timely everyone treated me great everything was super clean, especially my truck when I got it back. I also have to say Elissa was axceptional thank you all so much!! | Read Full Review10/5/2024 12:00:00 AM | DealerRater
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★★★★★ CharlieReally timely everyone treated me great everything was super clean, especially my truck when I got it back. I also have to say Elissa was axceptional thank you all so much!! | Read Full Review10/5/2024 12:00:00 AM | Cars.com
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★★★★★ EzirandaTyler-Thank you so much for your exceptional service! Your attention to detail and professionalism really stood out, and I appreciate the care you took with my vehicle. It’s great to know it’s in such capable hands. I know I was hard to reach because I was at work, but you were very patient and understanding. Thank you! | Read Full Review10/5/2024 12:00:00 AM | Cars.com
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★★★★★ Nifer3Easy to schedule the appointment. Clean environment. Bathrooms clean. TJ is awesome and very helpful. Everyone is friendly | Read Full Review10/5/2024 12:00:00 AM | Cars.com
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★★★★★ Steve GFriendly and professional. This vehicle buying experience was smooth and almost effortless. My experience was low pressure and less stressful than past experiences. Would purchase from Blake again. | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ doug allanJordan Smith provided the best service I have had in years. He was knowledgeable, friendly, went well beyond the easy way to solve my problem in a timely way. He even discovered that I had coverage for the issue. This will be my Ram's service home. | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Chantell NelsonDrove from Flagstaff and bought a car from Jerry the Jeep Guy and Frankie. Great customer service from the get go, not pushy and was able to answer all our questions we had about the Jeep we wanted. We were told we were not allowed to test drive the Rubicon 392 at a different dealership until they ran numbers but this place was more | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Vanessa AndersonTyler- Thank you so much for your exceptional service! Your attention to detail and professionalism really stood out, and I appreciate the care you took with my vehicle. It’s great to know it’s in such capable hands!” | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ David GiustiGreat service! Appreciate the team working around our demanding schedule. TJ always looks out for us. Thank you! | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Thomas NelsonGreat experience and great customer service. Jerry the Jeep guy and Frankie treated us well! | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Samaniego FamilyThank you Alejandro for such great service! | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Denizha MillerTyler is amazing - he was my service adviser and he’s always personable and super helpful . He got my vehicle in and out In a timely manner . | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ mustang129When we arrived at the dealership we were greeted outside by our Salesman Jon and inside by Frankie and Travis who we finalized the deal with | Read Full Review10/4/2024 12:00:00 AM | Cars.com
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★★★★★ DmgrubbGreat service all around! They were very honest about the repair, the needed service and the price was more than fair. Tom was excellent, great service, very responsive and the work was completed ahead of original quote…nice work! | Read Full Review10/4/2024 12:00:00 AM | Cars.com
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★★★★★ FlchrisThe service department treated my old Dodge as if it just rolled off the assembly line. Everyone was professional and worked within their estimated time frame. Couldn’t ask for better. Terrific customer service from Alejandro. | Read Full Review10/4/2024 12:00:00 AM | Cars.com
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★★★★★ KentMy experience was great at this location. Alejandro Castro my advisor communicated with me throughout my stay at the dealership while work was being performed. | Read Full Review10/4/2024 12:00:00 AM | Cars.com
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★★★★★ mustang129When we arrived at the dealership we were greeted outside by our Salesman Jon and inside by Frankie and Travis who we finalized the deal with | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ KentMy experience was great at this location. Alejandro Castro my advisor communicated with me throughout my stay at the dealership while work was being performed. | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ FlchrisThe service department treated my old Dodge as if it just rolled off the assembly line. Everyone was professional and worked within their estimated time frame. Couldn’t ask for better. Terrific customer service from Alejandro. | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ DmgrubbGreat service all around! They were very honest about the repair, the needed service and the price was more than fair. Tom was excellent, great service, very responsive and the work was completed ahead of original quote…nice work! | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ atomemilyAlyssa in service was excellent. She made sure all work was done well and efficiently. | Read Full Review10/3/2024 12:00:00 AM | DealerRater
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★★★★★ CaptainAthey were prompt, professional, and performed the work in the timeframe estimated. My service writer was courteous, and personable. Good job | Read Full Review10/3/2024 12:00:00 AM | DealerRater
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★★★★★ atomemilyAlyssa in service was excellent. She made sure all work was done well and efficiently. | Read Full Review10/3/2024 12:00:00 AM | Cars.com
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★★★★★ CaptainAthey were prompt, professional, and performed the work in the timeframe estimated. My service writer was courteous, and personable. Good job | Read Full Review10/3/2024 12:00:00 AM | Cars.com
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★★★★★ Mayra SpruillMy service manager Tyler is amazing! He took the time to explain everything and answer all my questions. Very nice and polite. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Michelle TrucksaEntire staff was outstanding in getting us a deal on our new 2024 Jeep Wrangler Sport S | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ James CravensQuick and efficient service handled by courteous and knowlegeable service advisor. | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ john hughesEdgar the salesman was awesome and knowledgeable in selling cars. | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Brandy TuckerEvery time I take my truck in I get good service My questions are answered | Read Full Review10/2/2024 12:00:00 AM | Cars.com
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★★★★★ Brandy TuckerEvery time I take my truck in I get good service My questions are answered | Read Full Review10/2/2024 12:00:00 AM | DealerRater
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★★★★★ crabappel13My truck is not running anymore after receiving my oil change I had to drop it off Because my truck was no longer running | Read Full Review10/2/2024 12:00:00 AM | DealerRater
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★★★★★ crabappel13My truck is not running anymore after receiving my oil change I had to drop it off Because my truck was no longer running | Read Full Review10/2/2024 12:00:00 AM | Cars.com
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★★★★★ mcleveland0546Excellent service and very prompt in getting my vehicle fixed. Highly recommended and has my future business | Read Full Review10/1/2024 12:00:00 AM | Cars.com
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★★★★★ lhchippsThe service department and Jordan Smith did a great job and the techs were great and kept my car clean. | Read Full Review10/1/2024 12:00:00 AM | Cars.com
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★★★★★ john51387The salesman was very helpful and did what he could to get my payments where I needed to be would definitely recommend | Read Full Review10/1/2024 12:00:00 AM | Cars.com
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★★★★★ JlatchWe always get our Jeep back sooner than expected from routine service. Nice, clean showroom. | Read Full Review10/1/2024 12:00:00 AM | Cars.com
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★★★★★ john51387The salesman was very helpful and did what he could to get my payments where I needed to be would definitely recommend | Read Full Review10/1/2024 12:00:00 AM | DealerRater
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★★★★★ lhchippsThe service department and Jordan Smith did a great job and the techs were great and kept my car clean. | Read Full Review10/1/2024 12:00:00 AM | DealerRater
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★★★★★ mcleveland0546Excellent service and very prompt in getting my vehicle fixed. Highly recommended and has my future business | Read Full Review10/1/2024 12:00:00 AM | DealerRater
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★★★★★ JlatchWe always get our Jeep back sooner than expected from routine service. Nice, clean showroom. | Read Full Review10/1/2024 12:00:00 AM | DealerRater
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★★★★★ Brandy ShaddenTook my truck in for service Sean was a very helpful and answered all my questions | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ john zacThe customer service rep was excellent courteous polite and expedited the service professionally. He pointed out a recall and was helpful in setting up an appointment for a future date | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Sara GriderI received a service recall and LM was able to get me in right away. Jordan, service advisor, was great! He was professional and knowledgeable. | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Barry ReynoldsThe process went very well. The make ready detail just plain sucked. The excuse I was given is that the retailers were young. lol. Not an excuse at all. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Paul NicholsGreg and Frankie were both great guys to deal with! It took a little haggling price wise but they came through at the end. Beautiful facility too! | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Michelle MayCustomer service is superb here! TJ was wonderful to work with and he went the extra mile to ensure that my vehicle was taken care of. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ John MillerMy perception on purchasing a new car has now been completely changed following my recent purchase of a new Chrysler at Larry H Miller. It went from something that I absolutely dreaded to to something that was truly enjoyable. It started with I made an internet inquiry that was quicky followed up by Jorge by text and phone call whe | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ RandyThey jumped right in and got the job done! The service advisor I had was more than helpful and understanding of the situation of my vehicle and was needing my vehicle. Thanks | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Jason SternerAppreciated the quick diagnostic and service. Car’s nor running great. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ ben0522paloVery professional and courteous staff. They worked very hard to satisfy our needs. They were quick to complete the work. | Read Full Review9/30/2024 12:00:00 AM | DealerRater
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★★★★★ ben0522paloVery professional and courteous staff. They worked very hard to satisfy our needs. They were quick to complete the work. | Read Full Review9/30/2024 12:00:00 AM | Cars.com
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★★★★★ connie.grace62Jon Rohde was amazing to work with and I trust him. He is honest and fair. | Read Full Review9/30/2024 12:00:00 AM | Cars.com
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★★★★★ connie.grace62Jon Rohde was amazing to work with and I trust him. He is honest and fair. | Read Full Review9/30/2024 12:00:00 AM | DealerRater
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★★★★★ Shanna SellersWe had been to multiple dealerships and nothing but hassles. Here is was EASY and smooth. Mark and Jaxon were SUPER! Highly recommend!!! | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ frenchbum18This is our second purchase thru Larry H. Miller Surprise. We had an excellent experience each time. | Read Full Review9/29/2024 12:00:00 AM | Cars.com
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★★★★★ frenchbum18This is our second purchase thru Larry H. Miller Surprise. We had an excellent experience each time. | Read Full Review9/29/2024 12:00:00 AM | DealerRater
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★★★★★ Swiper2My jeep in the shop for 3 weeks and no loaner car nor rental. Customer relations in Detroit hung up on me 3 times when I was told I have to call? Ridiculous!!! And I have the extended warranty too!! Tom Rodriguez was my service advisor and I guess his hands were tied but someone should make the extra effort to help their customers wh | Read Full Review9/29/2024 12:00:00 AM | Cars.com
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★★★★★ Swiper2My jeep in the shop for 3 weeks and no loaner car nor rental. Customer relations in Detroit hung up on me 3 times when I was told I have to call? Ridiculous!!! And I have the extended warranty too!! Tom Rodriguez was my service advisor and I guess his hands were tied but someone should make the extra effort to help their customers wh | Read Full Review9/29/2024 12:00:00 AM | DealerRater
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★★★★★ Havila75The customer service is always great and easy to talk to the service department!! Thank you .. | Read Full Review9/28/2024 12:00:00 AM | DealerRater
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★★★★★ Steve TTJ is always great at communicating the status of repairs and is patient in answering any questions I have about the process. | Read Full Review9/28/2024 12:00:00 AM | DealerRater
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★★★★★ Steve TTJ is always great at communicating the status of repairs and is patient in answering any questions I have about the process. | Read Full Review9/28/2024 12:00:00 AM | Cars.com
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★★★★★ Havila75The customer service is always great and easy to talk to the service department!! Thank you .. | Read Full Review9/28/2024 12:00:00 AM | Cars.com
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★★★★★ SaraSales was fine, but service is pretty bad. Had my car towed in on a Monday, made an appointment and they didnt look at it until Thursday. Finally on Friday called to tell me it was fine and they couldn't verify the problem.I'll be going to a different place for service going forward. | Read Full Review9/28/2024 12:00:00 AM | Cars.com
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★★★★★ SaraSales was fine, but service is pretty bad. Had my car towed in on a Monday, made an appointment and they didnt look at it until Thursday. Finally on Friday called to tell me it was fine and they couldn't verify the problem.I'll be going to a different place for service going forward. | Read Full Review9/28/2024 12:00:00 AM | DealerRater
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★★★★★ dillon harveyAlways a awesome experience ask for greg in the sales department always goes above and beyond! I have bought 2 trucks from them and both times walked away with a smile and good experience highly recommend! | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Lalo porrasService department is A+ experience. Very understanding and personable. Service Advisor (TJ) was amazing and helpful through out the process of getting my Jeep fixed. Nothing but good people at this Larry H Miller. Check them out. | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Brian bresslerT J Stream always takes great care of my 2019 Dodge Rebel .Larry Miller has a great service department | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Tom ChavezPurchasing the vehicle we wamted has never been so easy and as fast as this deal! Literally did the entire deal with a few text messages, a couple document exchanges and the vehicle was delivered to our doorstep within hours! We could not believe how simple this was. It was easier than having groceries delivered from Walmart!! Thanks | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Annaojeiramwe had a perfect experience!Staffs are really helpful,Wyatt and Mr.Jason are both amazing!!we love our challenger! | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ 2bthomas0808We like Larry H Miller surprise service department because they are always friendly and knowledgeable | Read Full Review9/26/2024 12:00:00 AM | DealerRater
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★★★★★ cvdodd59Started at time of appointment and done about 45 minutes later. Good price on oil change plan | Read Full Review9/26/2024 12:00:00 AM | DealerRater
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★★★★★ tracy.gordon04I had the best experience working with Craig Finkey and Jason Hilton at Larry Miller Jeep in Surprise. They were both extremely attentive to my needs, providing exceptional customer service from start to finish. Their professionalism and dedication made the entire process smooth and stress-free. I highly recommend visiting this deale | Read Full Review9/26/2024 12:00:00 AM | DealerRater
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★★★★★ 2bthomas0808We like Larry H Miller surprise service department because they are always friendly and knowledgeable | Read Full Review9/26/2024 12:00:00 AM | Cars.com
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★★★★★ cvdodd59Started at time of appointment and done about 45 minutes later. Good price on oil change plan | Read Full Review9/26/2024 12:00:00 AM | Cars.com
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★★★★★ tracy.gordon04I had the best experience working with Craig Finkey and Jason Hilton at Larry Miller Jeep in Surprise. They were both extremely attentive to my needs, providing exceptional customer service from start to finish. Their professionalism and dedication made the entire process smooth and stress-free. I highly recommend visiting this deale | Read Full Review9/26/2024 12:00:00 AM | Cars.com
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★★★★★ Two SixteenThe experience my wife and I had with Larry H. Miller Surprise was outstanding. We are immensely grateful to Mark August for his dedicated efforts on our behalf. Faced with a totaled vehicle and a prior bankruptcy, we believed our situation was insurmountable; however, Mark and his finance team successfully secured us an excellent in | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Betty IsenhartToday we had a wonderful experience with Raul B at Larry Miller. He was very good at his job and got us the price on our Jeep that we wanted. We would refer him to everyone and would definitely use him again. | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Random channel yeetTj was awesome in the service department. He was prompt , and courteous and provided great customer service. Made sure we were taken care of. We always get our oil changes here. | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Teresa BuckmasterUpdate 9/24/24 I had 2 new guys today Sean for the oil change, he listened to me, understood And Cared about what I needed. My van was very well taken care of! He took me in to Jordan who scheduled me for service. They got me scheduled quickly and I’m excited to get it taken care. Update 2/08/23 : i had a new service advisor toda | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Alice MakuriraIt was an awesome expression. Blake was very helpful and made the experience easy and enjoyable.l recommend Larry H.Miller all the way. | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Fred Ans Esther ChavezGreat service fast service | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Alicia PeltCraig was very helpful and went above and beyond with helping me purchase my first car ever! I gave him an idea of what I was looking for and he showed me three cars that were so perfect it was hard to choose which one I wanted. I got to test drive the cars and play around with some of the features to get comfy feel with the cars and | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Diane BakerSean had my oil change and the door fixed (manufactured detected) fixed in less time than i thought it would take. I thought it would take more tgan half a day and it wasn't. Thanks Sean. | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Roaddog09Great place to buy a vehicle very easy no pressure buying experience, but if you need service forget about it . They had us on a courtesy vehicle waiting list for 4 months , then today I'm told by there service Department that there only giving those vehicles out to cars in the shop more than 30 days . Update they made everything rig | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ AlglennTJ was awesome. I wasn’t happy that I got the truck back covered in water spots after spending over 2 hours detailing it Sunday. Truck was spotless when I dropped it off. | Read Full Review9/25/2024 12:00:00 AM | Cars.com
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★★★★★ AlglennTJ was awesome. I wasn’t happy that I got the truck back covered in water spots after spending over 2 hours detailing it Sunday. Truck was spotless when I dropped it off. | Read Full Review9/25/2024 12:00:00 AM | DealerRater
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★★★★★ tat2d_rnAbsolutely ATROCIOUS service again. Have been waiting months on a replacement radio because mine haas completely delaminated. Received a call 2 weeks ago letting me know I needed to schedule my service or the part would be sent back. I kindly let them know I was NEVER informed the part arrived and scheduled right then and there. Appo | Read Full Review9/25/2024 12:00:00 AM | DealerRater
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★★★★★ tat2d_rnAbsolutely ATROCIOUS service again. Have been waiting months on a replacement radio because mine haas completely delaminated. Received a call 2 weeks ago letting me know I needed to schedule my service or the part would be sent back. I kindly let them know I was NEVER informed the part arrived and scheduled right then and there. Appo | Read Full Review9/25/2024 12:00:00 AM | Cars.com
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★★★★★ TetristateAlejandro was an excellent service advisor! Professional and great personality! He answered all my questions and made my experience hassle free. Thank you! | Read Full Review9/23/2024 12:00:00 AM | Cars.com
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★★★★★ Raydee2020Friendly and helpful bought my Gladiator 2023 and absolutely love it! Serviced my Jeep 2 days ago with excellent customer service. | Read Full Review9/23/2024 12:00:00 AM | Cars.com
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★★★★★ Raydee2020Friendly and helpful bought my Gladiator 2023 and absolutely love it! Serviced my Jeep 2 days ago with excellent customer service. | Read Full Review9/23/2024 12:00:00 AM | DealerRater
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★★★★★ TetristateAlejandro was an excellent service advisor! Professional and great personality! He answered all my questions and made my experience hassle free. Thank you! | Read Full Review9/23/2024 12:00:00 AM | DealerRater
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★★★★★ Jim MontgomeryKept me informed of cars progress and worked with me on a part that had to be replaced very happy with way was treated | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ lee eltonJordan was great! Prompt and professional service from the entire team | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Sara BeardenI had the worst experience at the service department EVER! I've been going to this location for the last 4 years and they are usually pretty good but the last year here has been getting worse and worse. Today's visit by far the worst experience. I was told it would be 2-2 and half hours. I couldn'tget a ride home bc i had my daughter | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ frmr.jdpolite However, wanted to replace 1400$ tires at my expense. A warn pitman arm was the issue with a certified used vehicle covered under Chryslers warranty. The vehicle still isnt safe to drive | Read Full Review9/23/2024 12:00:00 AM | DealerRater
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★★★★★ frmr.jdpolite However, wanted to replace 1400$ tires at my expense. A warn pitman arm was the issue with a certified used vehicle covered under Chryslers warranty. The vehicle still isnt safe to drive | Read Full Review9/23/2024 12:00:00 AM | Cars.com
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★★★★★ erosfrank63Great service, great people great all around, I will be bringing back my truck to that location | Read Full Review9/22/2024 12:00:00 AM | Cars.com
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★★★★★ erosfrank63Great service, great people great all around, I will be bringing back my truck to that location | Read Full Review9/22/2024 12:00:00 AM | DealerRater
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★★★★★ ChadI just wish when you talk to someone on the phone to make a service appointment they make notes on the account so when you come in for service they aren’t on the same page it almost like the right hand doesn’t know what the left hand is doing or telling customers | Read Full Review9/22/2024 12:00:00 AM | DealerRater
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★★★★★ ChadI just wish when you talk to someone on the phone to make a service appointment they make notes on the account so when you come in for service they aren’t on the same page it almost like the right hand doesn’t know what the left hand is doing or telling customers | Read Full Review9/22/2024 12:00:00 AM | Cars.com
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★★★★★ SantosI spent over 2000.00 in the last two months and now have two new issues I didn’t have when I first dropped off my vehicle one head rest not fixed that they said was fine. I will not be going back and have liked jeeps for a wile but this experience made me not want a jeep and will stick with fords going forward. | Read Full Review9/22/2024 12:00:00 AM | Cars.com
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★★★★★ SantosI spent over 2000.00 in the last two months and now have two new issues I didn’t have when I first dropped off my vehicle one head rest not fixed that they said was fine. I will not be going back and have liked jeeps for a wile but this experience made me not want a jeep and will stick with fords going forward. | Read Full Review9/22/2024 12:00:00 AM | DealerRater
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★★★★★ cyndyb11Good job . They nickel and time you on services . Charge you to take things apart then put them back together. I never heard of such thing ???? | Read Full Review9/21/2024 12:00:00 AM | DealerRater
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★★★★★ cyndyb11Good job . They nickel and time you on services . Charge you to take things apart then put them back together. I never heard of such thing ???? | Read Full Review9/21/2024 12:00:00 AM | Cars.com
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★★★★★ Michael AlexanderVery nice people and very professional thank you for all your help | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Bryson AlexanderVery good customer service and made the whole experience very fun and easy | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Melissa SparrazzaWyatt, Frankie, and TJ are AMAZING. I Would highly recommend going to Surprise. And the popcorn is very good too?? | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Dari FranklinMy '21 Jeep Wrangler was making a weird ticking noise so took it in to Troy, my Service Advisor. As always my service was prompt and fantastic. Troy has amazi g customer service so I was pretty sad to hear he was leaving the dealership due to pay cuts. He was a good part of the reason I stayed with service at Larry Miller. Hoping wh | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ mariah forsten10/10 recommend joshua reeves! he made my car buying experience so smooth and exciting. i was turned down by multiple dealerships but he made it possible for me to get a brand new car. thank you for your honesty and making me happy! everyone go see joshua for all your car needs!! | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Tracy GordonI had the best experience working with Craig Finkey and Jason Hilton at Larry Miller Jeep in Surprise. They were both extremely attentive to my needs, providing exceptional customer service from start to finish. Their professionalism and dedication made the entire process smooth and stress-free. I highly recommend visiting this deale | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Coach TatumTJ is outstanding and he gets the job done! TJ will go above and beyond to ensure you’re taken care of. | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Denise PierpontInstead of the new guy Craig should be called the top dog!! He made buying our new jeep sure a breeze! Outstanding service hands down!! | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Brandon JohnsonCraig was amazing! Super laid back, not pushy, went above and beyond to make sure I got exactly what I wanted!! | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Cody McClanahanGreat service department; quick, quality work. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Jayco LeEdger is very helpful and easy to work with he’s help out more than I could have imagined I’m very appreciative of everything he’s done | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Kelly SmedleyTJ in service was extremely knowledgeable and helpful...and they took care of the problem quickly. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Tyler NashWonderful Edgar is very helpful and wise | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Darrein OdomThe only reason for the four stars is because of the wait. I took my Jeep hybrid in late Saturday and got it back Thursday. My battery needed to be replaced. My advisor Jordan was great. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ LzykranchMy experience was in service. I waited for over 5 min to just be acknowledged. 3 service members, 1 on the computer 2nd completed with his customer and then proceeded to he on the computer rather acknowledge me standing and waiting to be helped. 3rd person finally acknowledged my presence and then waited over 4 more minutes to find t | Read Full Review9/20/2024 12:00:00 AM | Cars.com
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★★★★★ LzykranchMy experience was in service. I waited for over 5 min to just be acknowledged. 3 service members, 1 on the computer 2nd completed with his customer and then proceeded to he on the computer rather acknowledge me standing and waiting to be helped. 3rd person finally acknowledged my presence and then waited over 4 more minutes to find t | Read Full Review9/20/2024 12:00:00 AM | DealerRater
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★★★★★ l.altamirano93fService person not very profesional. They offer to wash vehicle and never do. Very disappointing since I’ve bought many vehicles there. Might go somewhere else. | Read Full Review9/20/2024 12:00:00 AM | DealerRater
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★★★★★ l.altamirano93fService person not very profesional. They offer to wash vehicle and never do. Very disappointing since I’ve bought many vehicles there. Might go somewhere else. | Read Full Review9/20/2024 12:00:00 AM | Cars.com
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★★★★★ d.c.brown0609Tyler Sheedy was great! He answered all of my questions before I even asked them! This is absolutely the Dodge dealership I trust because of Tyler! | Read Full Review9/19/2024 12:00:00 AM | Cars.com
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★★★★★ Al AualaStaff was great. Advisor Jordan is the best. Communicated well and got the job done before promised time | Read Full Review9/19/2024 12:00:00 AM | Cars.com
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★★★★★ russellAlways get my Jeep serviced here. Never had any issues and they always get my Jeep done in a timely matter | Read Full Review9/19/2024 12:00:00 AM | Cars.com
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★★★★★ d.c.brown0609Tyler Sheedy was great! He answered all of my questions before I even asked them! This is absolutely the Dodge dealership I trust because of Tyler! | Read Full Review9/19/2024 12:00:00 AM | DealerRater
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★★★★★ russellAlways get my Jeep serviced here. Never had any issues and they always get my Jeep done in a timely matter | Read Full Review9/19/2024 12:00:00 AM | DealerRater
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★★★★★ Al AualaStaff was great. Advisor Jordan is the best. Communicated well and got the job done before promised time | Read Full Review9/19/2024 12:00:00 AM | DealerRater
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★★★★★ Regis ReedGreat experience as always. Wyatt is an excellent rep. Straight up guy and a pleasure to work with. | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ MelanieMy issue was resolved in a timely manner. | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Damon BrownTyler Sheedy was my service advisor and he was great! Durango is all fixed up and all of my questions were answered! Thanks Tyler! | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Jay LeonardLove my Jeep rubicon! The buying experience with Jerry in Surprise was amazing and simple he was great at communicating via text and in person and offered me the options i wanted and helped me understand the differences in the jeeps. Jerry was a great person to work with and made everything simple and did not give me the usually sale | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ jordan SmithGreat staff! if you are in the market check them out! | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ kyle omearaI have been trying to get my jeep in for a simple sensor that went out. The dealership claims they needed it for 3 days minimum to find out the problem. ( this is the 2nd time the sensor went out) They would not provide a rental during that time and would not reimburse uber/lyft rides. So, I brought it to them while I went on vacat | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ John S.Fast excellent service! Everyone I encountered while my truck was repaired was amazing. Special thanks to Troy, my service advisor. | Read Full Review9/17/2024 12:00:00 AM | DealerRater
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★★★★★ John S.Fast excellent service! Everyone I encountered while my truck was repaired was amazing. Special thanks to Troy, my service advisor. | Read Full Review9/17/2024 12:00:00 AM | Cars.com
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★★★★★ Alexslayerforever69Great service and excellent customer service,I really appreciate the help and advice from the service advisor team.totally recommend it!! | Read Full Review9/16/2024 12:00:00 AM | Cars.com
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★★★★★ Alexslayerforever69Great service and excellent customer service,I really appreciate the help and advice from the service advisor team.totally recommend it!! | Read Full Review9/16/2024 12:00:00 AM | DealerRater
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★★★★★ Cameron CummingsI had a great experience. Didn’t feel pressured and was explained everything to a T and never felt like I was getting taken advantage of. I would suggest these guys and would buy from them all over again. | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Mark LeddyCraig my sales guy was awesome very professional very prompt didn't beat around the bush I will definitely be buying more vehicles from him in the future thank you LARRY H. MILLER for hiring good honest sales people keep up the good work Sincerely MARK & BECKY LEDDY | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Paul FlockenExcellent customer service oil change vehicle inspection and car wash in and out in less then 1 hour. | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Dustin HerbI scheduled an appointment for a Monday to have my headlight bulbs replaced due to one failing and one being dim and to look into a noise I heard going over bumps. I dropped it off and was told it would be Thursday or Friday before they could get to it. I said forget the bump noise and just do the headlights then. The timeframe didn' | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Robert McFersonDropped of jeep for appointment on monday morning. Thursday noon no one had even looked at it, so tell me why making an appointment isn't a waste of time. Had to call dealer to get any info. Sent texts and left a handfull of voicemails that were never returned. How many stars would you give? Wont let me give 0 stars. | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ MianotxmKyle at Larry Miller ram Jeep is phenomenal. The customer service that’s offered as far above. Thank you for having the best service around. | Read Full Review9/15/2024 12:00:00 AM | DealerRater
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★★★★★ MianotxmKyle at Larry Miller ram Jeep is phenomenal. The customer service that’s offered as far above. Thank you for having the best service around. | Read Full Review9/15/2024 12:00:00 AM | Cars.com
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★★★★★ mjslagel66I had a couple of warranty items and was heading out of town. TJ was awesome in getting every thing taken care of and communicating with on the progress and when my truck would be ready. Very satisfied! | Read Full Review9/14/2024 12:00:00 AM | Cars.com
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★★★★★ m.voykinI have purchased 4 vehicles from Larry H. Miller Chrysler Jeep Dodge Ram Surprise in the past 4 years. This week the check engine light came on in my 2023 Jeep Wrangler Willy’s 4Xe. I drove my Jeep to said dealership that day to have service check the codes and discover what caused the warning light to activate. My vehicle had just s | Read Full Review9/14/2024 12:00:00 AM | Cars.com
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★★★★★ mjslagel66I had a couple of warranty items and was heading out of town. TJ was awesome in getting every thing taken care of and communicating with on the progress and when my truck would be ready. Very satisfied! | Read Full Review9/14/2024 12:00:00 AM | DealerRater
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★★★★★ m.voykinI have purchased 4 vehicles from Larry H. Miller Chrysler Jeep Dodge Ram Surprise in the past 4 years. This week the check engine light came on in my 2023 Jeep Wrangler Willy’s 4Xe. I drove my Jeep to said dealership that day to have service check the codes and discover what caused the warning light to activate. My vehicle had just s | Read Full Review9/14/2024 12:00:00 AM | DealerRater
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★★★★★ Christina MerazWe had an incredible experience working with Blake, Travis and Jason at Larry Miller Jeep. From the moment we walked in, Blake was patient, kind, and truly willing to work with us to find exactly what we wanted. He took the time to listen to our needs without ever making us feel rushed or pressured, and his genuine, friendly demeanor | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Kelsey WrubleUpdate to my rating: Increased to 4 stars based on the quick response by both the GM and my service technician in order to assist me in having my windshield repaired. I am thankful for their help in this unexpected situation | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Walter DetrinidadA week after I purchased my vehicle, I took the Subaru to a local Subaru dealership. Issues arose one week after, they were not noticeable on test drive. The vehicle has a major exhaust leak, catalytic converter and turbo motor mount cracked, as well as, ascent eye drive system is inop. Vehicle pulls hard left when system is engaged | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ MikeI’ve had great experiences with their service department in the past, but this week it took four day to install a battery, with zero communication to me during that time. The service advisor was not forthcoming, honest, or transparent. It took the service drive supervisor getting involved on the fourth day to get my Jeep done. | Read Full Review9/14/2024 12:00:00 AM | DealerRater
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★★★★★ MikeI’ve had great experiences with their service department in the past, but this week it took four day to install a battery, with zero communication to me during that time. The service advisor was not forthcoming, honest, or transparent. It took the service drive supervisor getting involved on the fourth day to get my Jeep done. | Read Full Review9/14/2024 12:00:00 AM | Cars.com
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★★★★★ BTerrible dealership. Fished my credit over 24 times. Without my consent. Dealership is full of scammers. | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Jason DowneyGreat experience with Jordan in Service. Parts came in when he said they would. A Service Tech was ready to go as I pulled up for my appointment. Super fast turnaround. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Desaray NajeraAwesome Team! Alejandro was the best. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Lu MartinGreat, fast and wonderful service. Everyone was fantastic! Thank you! | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ BillSean did a great job as my service advisor. He got me in quickly. Told me how long my service would take. When the service was completed he explained to me that all the components of my Jeep were in great condition. Thanks Sean!!! | Read Full Review9/13/2024 12:00:00 AM | Cars.com
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★★★★★ BillSean did a great job as my service advisor. He got me in quickly. Told me how long my service would take. When the service was completed he explained to me that all the components of my Jeep were in great condition. Thanks Sean!!! | Read Full Review9/13/2024 12:00:00 AM | DealerRater
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★★★★★ Kelsey WrubleVery kind staff, however my tire alignment took 4.5 hours with an appointment. My car was also returned with a large crack in the windshield. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Walter DetrinidadA week after I purchased my vehicle, I took the Subaru to a local Subaru dealership. Issues arose one week after, they were not noticeable on test drive. The vehicle has a major exhaust leak, catalytic converter and turbo motor mount cracked, as well as, ascent eye drive system is inop. Vehicle pulls hard left when system is engaged | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ cherirt4Tyler stayed in regular contact with me & was patient with my concerns. I appreciate the the service. | Read Full Review9/12/2024 12:00:00 AM | DealerRater
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★★★★★ NHGreat service. Part had a delay but was kept up to date well. Installed same day it was in | Read Full Review9/12/2024 12:00:00 AM | DealerRater
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★★★★★ NHGreat service. Part had a delay but was kept up to date well. Installed same day it was in | Read Full Review9/12/2024 12:00:00 AM | Cars.com
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★★★★★ cherirt4Tyler stayed in regular contact with me & was patient with my concerns. I appreciate the the service. | Read Full Review9/12/2024 12:00:00 AM | Cars.com
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★★★★★ C.K.They are always more than courteous and willing to explain things. Always very timely with repairs as well. | Read Full Review9/12/2024 12:00:00 AM | Cars.com
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★★★★★ C.K.They are always more than courteous and willing to explain things. Always very timely with repairs as well. | Read Full Review9/12/2024 12:00:00 AM | DealerRater
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★★★★★ thewaltdudeOther than my truck being wrecked by a mechanic there it’s been my go to dealer | Read Full Review9/12/2024 12:00:00 AM | DealerRater
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★★★★★ thewaltdudeOther than my truck being wrecked by a mechanic there it’s been my go to dealer | Read Full Review9/12/2024 12:00:00 AM | Cars.com
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★★★★★ wendy_w98We have been dealing with this dealership for over eight years and have always received excellent service. They are curteous and pleasant to work with. If there is a problem they discuss it with you first to see what you want to do. I am very pleased with their service. | Read Full Review9/11/2024 12:00:00 AM | Cars.com
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★★★★★ Hunnyme2011Best no pressure car buying experience. I would highly recommend. My sales professional was the best! Thank you Blake! | Read Full Review9/11/2024 12:00:00 AM | Cars.com
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★★★★★ wendy_w98We have been dealing with this dealership for over eight years and have always received excellent service. They are curteous and pleasant to work with. If there is a problem they discuss it with you first to see what you want to do. I am very pleased with their service. | Read Full Review9/11/2024 12:00:00 AM | DealerRater
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★★★★★ Hunnyme2011Best no pressure car buying experience. I would highly recommend. My sales professional was the best! Thank you Blake! | Read Full Review9/11/2024 12:00:00 AM | DealerRater
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★★★★★ Lynn MeadowsOne of my first visits staff is very helpful very friendly | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Gabe S.Our service tech Tom Rodriguez is great in regards of service,communication, and patience. Thanks Tom and Troy for the updates. | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Sam AkelAlways great service! Good pricing, excellent work, satisfied customer! | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Roger MoragaExcellent customer service and communication. | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Kalie LewisEDIT: I have heard horror stories about dealerships, but I never thought I’d have my own to tell. As you can see, nine months ago I had a massive issue causing me to go back twice to the dealership for repairs due to the first repair not working. I thought that was going to be the end of it and I would have a working car. In June my | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Daniel HanlonI bought my 2017 longhorn 3 weeks ago,.The experience I had was far better then what, I received from dealerships close to my house. I was made to feel bad at superstition Dodge for having a 2018 1500 which they referred to my truck as a work truck 3 separate times. Right when I was going to say the heck with it all and just keep m | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Chelsea LaddCraig, Travis & Jordan took great care of me in my purchase & maintenance of my vehicle! | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Lamia IshteiwiWe Just bought our vehicle from here and it was a very smooth and pleasant experience! Eric Melendez helped us with our purchase and he was very helpful and made the whole buying experience a breeze for us! The Customer service from the whole staff was great! 10/10 recommend this dealership to anyone looking to buy a vehicle! | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ jacross58Mark Augustyniak knows how to take care of his customers. Excellent service and an excellent advocate of his customers. | Read Full Review9/10/2024 12:00:00 AM | DealerRater
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★★★★★ jacross58Mark Augustyniak knows how to take care of his customers. Excellent service and an excellent advocate of his customers. | Read Full Review9/10/2024 12:00:00 AM | Cars.com
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★★★★★ Carol WeberAfter saying it would take 60 to 90 minutes for an oil change, they came to tell me they forgot about me after 4 hours of waiting. They did not read my online note about also needing a recall fix. It needs to be done over 2 days which would’ve been nice to know so I could schedule it appropriately. Disappointing service today. | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Joshua SquiresService department gave me th run around with fixing my ac compressor. Service tech stated it would be done quicker then it would be. As soon as I mentioned that I would be taken it elsewhere the manager Mickie said he would get it done next day. I still took it to sands Chevrolet where they were way more professional and actually we | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ nancy walterI went in for an oil change. Sean was my advisor. Great customer service, He was very professional, friendly, Was not pushy to have other services done. | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ mredsjrFriendly & efficient service is always the perception l have with the dealership. Great communication from service staff. | Read Full Review9/9/2024 12:00:00 AM | Cars.com
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★★★★★ gcarrasco7111I was taken care of by Jordan today and took care of my problem in less than 1 hour. Did a great job! | Read Full Review9/9/2024 12:00:00 AM | Cars.com
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★★★★★ gcarrasco7111I was taken care of by Jordan today and took care of my problem in less than 1 hour. Did a great job! | Read Full Review9/9/2024 12:00:00 AM | DealerRater
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★★★★★ mredsjrFriendly & efficient service is always the perception l have with the dealership. Great communication from service staff. | Read Full Review9/9/2024 12:00:00 AM | DealerRater
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★★★★★ AndreI was on a long road trip pulling a camper when my Ram truck got stuck in 4 wheel drive, I was supposed to be in Phoenix for 1 night, Tyler at Larry Miller surprise did everything possible t get me on the road as quick as possible, had to wait 2 day's for parts and took care of me as soon as parts were in, it was really appreciated a | Read Full Review9/8/2024 12:00:00 AM | DealerRater
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★★★★★ mtm0060Great salesman low pressure and great to do business with. I really enjoyed do business with this company. | Read Full Review9/8/2024 12:00:00 AM | DealerRater
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★★★★★ minThe staff were incredibly kind, and the examination was thorough. Everything was explained clearly and in great detail. | Read Full Review9/8/2024 12:00:00 AM | DealerRater
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★★★★★ minThe staff were incredibly kind, and the examination was thorough. Everything was explained clearly and in great detail. | Read Full Review9/8/2024 12:00:00 AM | Cars.com
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★★★★★ mtm0060Great salesman low pressure and great to do business with. I really enjoyed do business with this company. | Read Full Review9/8/2024 12:00:00 AM | Cars.com
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★★★★★ AndreI was on a long road trip pulling a camper when my Ram truck got stuck in 4 wheel drive, I was supposed to be in Phoenix for 1 night, Tyler at Larry Miller surprise did everything possible t get me on the road as quick as possible, had to wait 2 day's for parts and took care of me as soon as parts were in, it was really appreciated a | Read Full Review9/8/2024 12:00:00 AM | Cars.com
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★★★★★ Carol LeverAlyssa was so courteous and kept me advised of the service being done on my jeep. | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Ron GibsonTroy in service department and Alissa with customer service help me by getting my Chevy Tahoe transmission replaced through my warranty company. I couldn’t ask for any better customer service.. Michael the service manager and even my salesman Jax ask how they could help out . Dylan , darrell The mechanic that installed the trans | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Amandamcadams2000Sean is fantastic. In fact, everyone I’ve worked with: Sean, Troy, the woman who answered the service department call, the parts manager, and Blake in sales are all customer service oriented patient, kind, and just plain awesome. Although it cost more to go to the dealership to have repairs done I feel confident that the quality is e | Read Full Review9/8/2024 12:00:00 AM | Cars.com
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★★★★★ Amandamcadams2000Sean is fantastic. In fact, everyone I’ve worked with: Sean, Troy, the woman who answered the service department call, the parts manager, and Blake in sales are all customer service oriented patient, kind, and just plain awesome. Although it cost more to go to the dealership to have repairs done I feel confident that the quality is e | Read Full Review9/8/2024 12:00:00 AM | DealerRater
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★★★★★ richnpattieWent for an express oil change with an appointment. Got to the appointment on time and was told it would be 2 1/2 hours wait. Told 2 of the 4 technicians called out and there are appointments every 20 minutes. I waited and it was close to 3 hours. I asked if any filters needed to be changed and I was told that no one has notified of | Read Full Review9/8/2024 12:00:00 AM | DealerRater
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★★★★★ richnpattieWent for an express oil change with an appointment. Got to the appointment on time and was told it would be 2 1/2 hours wait. Told 2 of the 4 technicians called out and there are appointments every 20 minutes. I waited and it was close to 3 hours. I asked if any filters needed to be changed and I was told that no one has notified of | Read Full Review9/8/2024 12:00:00 AM | Cars.com
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★★★★★ MikeI went for an oil change on a Saturday. The service writer seemed annoyed right from the beginning. First it seemed because I didn’t have an appointment and it carried on through the entire interaction. No smile, no acknowledgment, just sign here and go. I didn’t get a time of how long wait would be. I went all the way home 20 mins I | Read Full Review9/8/2024 12:00:00 AM | Cars.com
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★★★★★ MikeI went for an oil change on a Saturday. The service writer seemed annoyed right from the beginning. First it seemed because I didn’t have an appointment and it carried on through the entire interaction. No smile, no acknowledgment, just sign here and go. I didn’t get a time of how long wait would be. I went all the way home 20 mins I | Read Full Review9/8/2024 12:00:00 AM | DealerRater
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★★★★★ RI feel like I was given a disservice the photos show the coupon sent to me via email and the bill shows what I had to pay. What do you think? | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ freeman.randy53I went into the dealership for an oil change without an appointment and I was taking care of very professionally by Sean. My service was completed in one hour even had the truck washed. Thank you very much. | Read Full Review9/7/2024 12:00:00 AM | DealerRater
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★★★★★ magnumman_usThe service advisor communicated with me through the entire process of the repairs on my vehicle. | Read Full Review9/7/2024 12:00:00 AM | DealerRater
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★★★★★ lstephe2Set an appointment for oil change and tire rotation. I dropped off the vehicle at 1pm and it was done and washed by 3pm. AWESOME!! | Read Full Review9/7/2024 12:00:00 AM | DealerRater
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★★★★★ magnumman_usThe service advisor communicated with me through the entire process of the repairs on my vehicle. | Read Full Review9/7/2024 12:00:00 AM | Cars.com
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★★★★★ freeman.randy53I went into the dealership for an oil change without an appointment and I was taking care of very professionally by Sean. My service was completed in one hour even had the truck washed. Thank you very much. | Read Full Review9/7/2024 12:00:00 AM | Cars.com
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★★★★★ lstephe2Set an appointment for oil change and tire rotation. I dropped off the vehicle at 1pm and it was done and washed by 3pm. AWESOME!! | Read Full Review9/7/2024 12:00:00 AM | Cars.com
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★★★★★ PattiThis dealership does not give you a car even when it's a recall! Not recommended to anyone. | Read Full Review9/7/2024 12:00:00 AM | Cars.com
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★★★★★ PattiThis dealership does not give you a car even when it's a recall! Not recommended to anyone. | Read Full Review9/7/2024 12:00:00 AM | DealerRater
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★★★★★ Heather & JonathanKnowledgeable staff. Very friendly, respectful of time. Very thorough explanation of how my new vehicle works. | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ Elizabeth FloresRecently worked with service - Tj + Micky were so helpful! Got my Jeep working perfectly. Really appreciate them both taking the time to figure out the problem and they were very communicative throughout the process. They got it through service very quickly and I am really happy to have had their help! | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ doriemersonThey are very professional and helpful. They did a great service job and I was very pleased with everyone | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ Elizabeth FloresRecently worked with service - Tj + Micky were so helpful! Got my Jeep working perfectly. Really appreciate them both taking the time to figure out the problem and they were very communicative throughout the process. They got it through service very quickly and I am really happy to have had their help! | Read Full Review9/6/2024 12:00:00 AM | Cars.com
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★★★★★ Heather & JonathanKnowledgeable staff. Very friendly, respectful of time. Very thorough explanation of how my new vehicle works. | Read Full Review9/6/2024 12:00:00 AM | Cars.com
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★★★★★ doriemersonThey are very professional and helpful. They did a great service job and I was very pleased with everyone | Read Full Review9/6/2024 12:00:00 AM | Cars.com
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★★★★★ Rey CazaresGreat customer Service. Troy was awesome! Highly recommend this dealership to service your vehicles ! | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ DariusHands down, Allysa offered the best customer service I ever received from Larry A Miller servicing. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ mhuertaTerrible. Made an appointment for an oil change at 0700. Arrived at 0645 and was the second vehicle in line through the Express Oil Change Lane. Dealership doesn’t open until 0700. I Waited at the dealership for over 2 1/2 hours. And the gentleman with the jeep in front of me in the Express Lane was still waiting for Jeep. Unbelievab | Read Full Review9/6/2024 12:00:00 AM | Cars.com
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★★★★★ mhuertaTerrible. Made an appointment for an oil change at 0700. Arrived at 0645 and was the second vehicle in line through the Express Oil Change Lane. Dealership doesn’t open until 0700. I Waited at the dealership for over 2 1/2 hours. And the gentleman with the jeep in front of me in the Express Lane was still waiting for Jeep. Unbelievab | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ Ronald.hagerGreat Dealership, always good service on my vehicle on time & friendly. Vehicle ready when promised. | Read Full Review9/5/2024 12:00:00 AM | DealerRater
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★★★★★ JenJerry was great! The best car buying experience we have ever had. We highly recommend them. | Read Full Review9/5/2024 12:00:00 AM | DealerRater
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★★★★★ JenJerry was great! The best car buying experience we have ever had. We highly recommend them. | Read Full Review9/5/2024 12:00:00 AM | Cars.com
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★★★★★ Ronald.hagerGreat Dealership, always good service on my vehicle on time & friendly. Vehicle ready when promised. | Read Full Review9/5/2024 12:00:00 AM | Cars.com
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★★★★★ Jerry BrowningGreat customer service. Very prompt repair and good communication. Thanks! | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ WilliambonamoAlways something. I will now find a new dealer to work with. There is always a problem | Read Full Review9/5/2024 12:00:00 AM | Cars.com
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★★★★★ WilliambonamoAlways something. I will now find a new dealer to work with. There is always a problem | Read Full Review9/5/2024 12:00:00 AM | DealerRater
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★★★★★ irma.ramirez5They were really helpful ????. And anord my oil change coupon that I couldn't get on line. | Read Full Review9/4/2024 12:00:00 AM | DealerRater
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★★★★★ Lee-44Great experience every time I get service, thank you Larry Miller Dodge,Surprise, Arizona. #1 | Read Full Review9/4/2024 12:00:00 AM | DealerRater
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★★★★★ Lee-44Great experience every time I get service, thank you Larry Miller Dodge,Surprise, Arizona. #1 | Read Full Review9/4/2024 12:00:00 AM | Cars.com
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★★★★★ irma.ramirez5They were really helpful ????. And anord my oil change coupon that I couldn't get on line. | Read Full Review9/4/2024 12:00:00 AM | Cars.com
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★★★★★ Tom PerryAlejandro was very helpful He was one of the most polite person I have met Explained everything in detail One of the best | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Kevin OliverMy service writer Sean Clarke was great!! | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Adria PoindexterI ?? Surprise Jeep! Do what they say and always pleasant. Sean is fantastic very personable and great communication. I told him today, I am getting ready to move to Tolleson, but that I will continue having my service done at the Surprise location because for almost 4 years they have been awesome to me. | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Desiree AgarJaxon was the absolute best. I couldn't have handled my situation without his help. He went above and beyond to ensure I was okay and happy. Hope he sticks around a long time, good people are hide to find. | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ JlmontoxShowed up week early for my appointment- got me in anyway-had a great warranty service! | Read Full Review9/3/2024 12:00:00 AM | Cars.com
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★★★★★ tylerpbrockAlejandro is the service advisor that I last had contact with, came in for a standard oil change and rotation and was shown the service package that ended up saving me a good chunk of change. Had my service done and unfortunately my oil filter cover came a bit loose on my way home. not only did they go out of their way to address thi | Read Full Review9/3/2024 12:00:00 AM | Cars.com
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★★★★★ cinciazI’ve been coming to this dealership for years. TJ and the rest of the guys are great | Read Full Review9/3/2024 12:00:00 AM | Cars.com
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★★★★★ tylerpbrockAlejandro is the service advisor that I last had contact with, came in for a standard oil change and rotation and was shown the service package that ended up saving me a good chunk of change. Had my service done and unfortunately my oil filter cover came a bit loose on my way home. not only did they go out of their way to address thi | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ cinciazI’ve been coming to this dealership for years. TJ and the rest of the guys are great | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ JlmontoxShowed up week early for my appointment- got me in anyway-had a great warranty service! | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ Anthonygomez1313Thanks to my guy Raul got me in my 2024 Jeep gladiator thanks to him | Read Full Review9/2/2024 12:00:00 AM | DealerRater
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★★★★★ Anthonygomez1313Thanks to my guy Raul got me in my 2024 Jeep gladiator thanks to him | Read Full Review9/2/2024 12:00:00 AM | Cars.com
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★★★★★ DJJon helped us find just the right vehicle. We have purchased 4 vehicles from them mostly due to the honesty and integrity of Jon. | Read Full Review9/1/2024 12:00:00 AM | Cars.com
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★★★★★ Krwallace1983Excellent no pressure customer service from the salesmen and other staff. Have made multiple purchases with this dealer and will continue to do so. | Read Full Review9/1/2024 12:00:00 AM | Cars.com
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★★★★★ DJJon helped us find just the right vehicle. We have purchased 4 vehicles from them mostly due to the honesty and integrity of Jon. | Read Full Review9/1/2024 12:00:00 AM | DealerRater
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★★★★★ Krwallace1983Excellent no pressure customer service from the salesmen and other staff. Have made multiple purchases with this dealer and will continue to do so. | Read Full Review9/1/2024 12:00:00 AM | DealerRater
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★★★★★ MITCHAlyssa and her manager were awesome. They restored my faith in that place! Thank you | Read Full Review9/1/2024 12:00:00 AM | DealerRater
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★★★★★ MITCHAlyssa and her manager were awesome. They restored my faith in that place! Thank you | Read Full Review9/1/2024 12:00:00 AM | Cars.com
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★★★★★ Combat.vet.89Had my 2022 gladiator serviced. Victor was my service tech. He did a great job. Even took cake of getting me to and from shop. Thanks for the great service | Read Full Review8/31/2024 12:00:00 AM | Cars.com
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★★★★★ arby.norwoodExcellent service. Polite and efficient personal. Would recommend this dealership to anyone. Sean Parker is great to work with | Read Full Review8/31/2024 12:00:00 AM | Cars.com
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★★★★★ tomkoTJ did a great job keeping me posted on the status of my vehicle. It was delivered as promised. | Read Full Review8/31/2024 12:00:00 AM | Cars.com
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★★★★★ Combat.vet.89Had my 2022 gladiator serviced. Victor was my service tech. He did a great job. Even took cake of getting me to and from shop. Thanks for the great service | Read Full Review8/31/2024 12:00:00 AM | DealerRater
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★★★★★ tomkoTJ did a great job keeping me posted on the status of my vehicle. It was delivered as promised. | Read Full Review8/31/2024 12:00:00 AM | DealerRater
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★★★★★ arby.norwoodExcellent service. Polite and efficient personal. Would recommend this dealership to anyone. Sean Parker is great to work with | Read Full Review8/31/2024 12:00:00 AM | DealerRater
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★★★★★ Billy Garrison jrMy salesman Jon was very helpful and knowledgeable. Jason the sales manager went above and beyond to get me the deal I needed. I highly recommend this dealership and will definitely shop here again! | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Jerry RJordan was awesome. See him for any of your service needs ! | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Leslie WilliamsVictor , was super nice and helpful. Thank you! | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Nicole BrownGreat experience at Larry H. Miller Surprise. Troy kept me up to date on all work being done and did a great job from the time I called to get it in until I picked it up! | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Susan GalindoThank you Sean Clarke for the Great Customer service and quick turn around time!! | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ EllyEdger made the process of buying my new car smooth and pleasurable. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Sydnee ThompsonThis was by far the best experience I’ve ever had buying a car. The staff were all amazing and personable. I never felt pressured into anything, and they went out of their way to make sure I got the best rates possible. I specifically worked with Craig, Steve, and Jason, and I cannot give them enough compliments. I would highly recom | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Ashley BoswellI’m not generally very fond of dealerships because of the stereotypical things that are said but the service I have received from TJ Stream when I need to take my Jeep in for repairs is unmatched. He is very responsive, polite and likes to keep his customers well informed of what is happening with their vehicle. I’m happy to have fou | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Nick PerezRaul helped me find the best truck for my budget. He was very patient and informative when helping me. Travis in the finance department made the process very easy. I was in and out very quick and painless. Highly recommend working with these guys Raul and Travis. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Angela TyeJordan Smith is my service advisor. He did a great job getting my Jeep fixed and it was very apparent to me that this young man cares about customers. I am very happy with the service I received. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ HAlways very nice and fast too! They do a good job explaining everything and answer all my questions. | Read Full Review8/30/2024 12:00:00 AM | DealerRater
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★★★★★ jeffreymorrow64Outstanding service today!! TJ as usual did an outstanding job getting me in and out. Highly recommend Larry Miller of Surprise. Thankyou!! | Read Full Review8/30/2024 12:00:00 AM | DealerRater
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★★★★★ joetoverVery helpful Great customer service and support Question are always answered They treat you like family | Read Full Review8/30/2024 12:00:00 AM | DealerRater
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★★★★★ jeffreymorrow64Outstanding service today!! TJ as usual did an outstanding job getting me in and out. Highly recommend Larry Miller of Surprise. Thankyou!! | Read Full Review8/30/2024 12:00:00 AM | Cars.com
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★★★★★ joetoverVery helpful Great customer service and support Question are always answered They treat you like family | Read Full Review8/30/2024 12:00:00 AM | Cars.com
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★★★★★ HAlways very nice and fast too! They do a good job explaining everything and answer all my questions. | Read Full Review8/30/2024 12:00:00 AM | Cars.com
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★★★★★ Marylou GarciaAlissa was great, apart from some difficulties I had. She was very professional and went out of her way to call and help me with my issue. I am beyond grateful. Thank you | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Steve HedrickThe entire team made it easy to buy my Jeep. The sales dude, Edgar, was terrific. Highly recommend this dealership. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Trenton BenjaminThe service advisor Troy, and his technician are awesome they got my car in and out quickly. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ rickkivelaPleasant to work with. The service personnel was nice and knowledgeable. Went for a walk while I was waiting for vehicle and a sales man approached me as I was heading to street. He said" I see your going for a walk is there any vehicles I could show you?". Not at all pushy and I had a enjoyable conversation with him. I recommend the | Read Full Review8/29/2024 12:00:00 AM | Cars.com
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★★★★★ rickkivelaPleasant to work with. The service personnel was nice and knowledgeable. Went for a walk while I was waiting for vehicle and a sales man approached me as I was heading to street. He said" I see your going for a walk is there any vehicles I could show you?". Not at all pushy and I had a enjoyable conversation with him. I recommend the | Read Full Review8/29/2024 12:00:00 AM | DealerRater
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★★★★★ Rod EwoldtI believe they fixed the problem, time will tell! | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Andy AlbandVery professional and informative. Sean n Kyle were my service writers | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ steve glantzGreat service from Jordan Smith and ac mechanic. Found my problem quickly. Thanks! | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ [email protected]Very professional When I got in line to get my Jeep serviced a young man whose name is Alejandro was busy with another customer Alejandro took time to come over and tell me it would be just a minute When he checked me in he was very patient and very polite He got my Jeep serviced in no time and I was out of there stress free | Read Full Review8/28/2024 12:00:00 AM | DealerRater
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★★★★★ Nelu SIt was a nice experience. Both the manager and the sales person were knowledgeable and polite . They understood that buying a car it is a large expense, so they wanted to be sure that I am happy with the car and the price. The truck is the second truck that I bought from them in three years. It was a pleasant experience | Read Full Review8/28/2024 12:00:00 AM | DealerRater
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★★★★★ Nelu SIt was a nice experience. Both the manager and the sales person were knowledgeable and polite . They understood that buying a car it is a large expense, so they wanted to be sure that I am happy with the car and the price. The truck is the second truck that I bought from them in three years. It was a pleasant experience | Read Full Review8/28/2024 12:00:00 AM | Cars.com
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★★★★★ [email protected]Very professional When I got in line to get my Jeep serviced a young man whose name is Alejandro was busy with another customer Alejandro took time to come over and tell me it would be just a minute When he checked me in he was very patient and very polite He got my Jeep serviced in no time and I was out of there stress free | Read Full Review8/28/2024 12:00:00 AM | Cars.com
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★★★★★ Jeff GwinTook my Ram 1500 eco diesel in for an oil change. Made an appointment for 2:00 pm. Took 2 hours and 45 minutes to get done, they ran it through the car wash and it was worse than when it came in. They usually ask if you want the wash, I would have declined. I had to wash all the windows and Crome to remove all the water spots. Not a | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Marylou GarciaVery rude, with no care in the world! | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ vegasford14When asking questions about vehicles the sales guys either had no answer or they got irritated and talked to us like they thought we were stupid. The vehicle I did purchase only had one key fob and I was told it was at the other dealership they picked up the car from and they would get it and call me. Since then I’ve been ignored and | Read Full Review8/28/2024 12:00:00 AM | Cars.com
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★★★★★ vegasford14When asking questions about vehicles the sales guys either had no answer or they got irritated and talked to us like they thought we were stupid. The vehicle I did purchase only had one key fob and I was told it was at the other dealership they picked up the car from and they would get it and call me. Since then I’ve been ignored and | Read Full Review8/28/2024 12:00:00 AM | DealerRater
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★★★★★ spudnut1999Service is great. They keep me informed of progress. I trust them for all of my service needs | Read Full Review8/27/2024 12:00:00 AM | DealerRater
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★★★★★ HUNTIMERBI love this dealership! Everyone treats you like family at Larry Miller. Alejandro is friendly, informative, knowledgeable, thoughtful, trustworthy, and kept me informed all the way through. | Read Full Review8/27/2024 12:00:00 AM | DealerRater
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★★★★★ sarahI took my 2022 Durango RT in for service. This dealership had the fastest turn around time! I have never experienced such a quick finish time at any dealership. I usually just plan to drop my car for the day and this time it only took about an hour. It was great! Also, the team was amazing, quick and kind. | Read Full Review8/27/2024 12:00:00 AM | DealerRater
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★★★★★ sarahGreat service, quick turn around. I had my car back in hours not days! Yay! | Read Full Review8/27/2024 12:00:00 AM | DealerRater
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★★★★★ sarahI took my 2022 Durango RT in for service. This dealership had the fastest turn around time! I have never experienced such a quick finish time at any dealership. I usually just plan to drop my car for the day and this time it only took about an hour. It was great! Also, the team was amazing, quick and kind. | Read Full Review8/27/2024 12:00:00 AM | Cars.com
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★★★★★ sarahGreat service, quick turn around. I had my car back in hours not days! Yay! | Read Full Review8/27/2024 12:00:00 AM | Cars.com
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★★★★★ spudnut1999Service is great. They keep me informed of progress. I trust them for all of my service needs | Read Full Review8/27/2024 12:00:00 AM | Cars.com
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★★★★★ HUNTIMERBI love this dealership! Everyone treats you like family at Larry Miller. Alejandro is friendly, informative, knowledgeable, thoughtful, trustworthy, and kept me informed all the way through. | Read Full Review8/27/2024 12:00:00 AM | Cars.com
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★★★★★ Alex RamirezTroy was very professional and took care of our automotive issue timely. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Laurie HeltzelI was assisted by Mark August. He was a great listener and had all the answers for all of my questions and I had a lot of questions. He was excellent in being very helpful, kind, and considerate. The finance manager that helped, Steven was also very helpful. This is the second time that I’ve bought a truck from Larry Miller Dodge In | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Jeremy DePoeNot good. Been there a bunch of times and it’s always ????? an issue trying to get 1 of my oil changes to be used. I do the same thing each time, oil change and tire rotation. Each time is always the same, schedule an appointment and wait, but the wait time for a 8:40am oil change takes 4-6 hours. I always want a tire rotation but I’m | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Andre JohnsonExcellent experience with this dealership. Very professional and kept me in the loop with everything. Edgar and his associates were great. Very persistent. Thanks guys | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Carlos AyalaThe dealership experience has always been a massive burden. From the long wait times etc. However my opinions have change. Shopping for a Ram 2500 I was greeted by a salesman called Michael Ramos. I expressed to him how I wanted to handle business and he understood transparency. He and the dealership took great care of my needs. This | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Grantham63Very poor service took thin 5 days to diagnose the problem after I told them what was wrong then after receiving the parts it took 4 days for them to replace it when it should have been a 1 hour job. Took a second vehicle to get repaired also told them what the problem was also took them 3days to diagnose the problem that was under w | Read Full Review8/26/2024 12:00:00 AM | Cars.com
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★★★★★ Grantham63Very poor service took thin 5 days to diagnose the problem after I told them what was wrong then after receiving the parts it took 4 days for them to replace it when it should have been a 1 hour job. Took a second vehicle to get repaired also told them what the problem was also took them 3days to diagnose the problem that was under w | Read Full Review8/26/2024 12:00:00 AM | DealerRater
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★★★★★ TeeEdgar was great to work with over the phone as we live out of state when we purchased a used vehicle. He was polite, professional and courteous and he kept us informed during the whole buying process. Highly recommend! | Read Full Review8/25/2024 12:00:00 AM | DealerRater
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★★★★★ TeeEdgar was great to work with over the phone as we live out of state when we purchased a used vehicle. He was polite, professional and courteous and he kept us informed during the whole buying process. Highly recommend! | Read Full Review8/25/2024 12:00:00 AM | Cars.com
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★★★★★ Travis FordI purchased a new Ram 2500 a year ago and the service from my sales guy Jesse was great So I recommended them to everyone I knew.However I went back a few days ago to purchase a second vehicle.Only to find out Jesse had left. This second vehicle purchase was completely different. The way I was treated and the service was horrible. If | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ dlsshoresI have bought 2 vehicles from this location got to say love Frankie he is the best. I also service my vehicle at this location Sean sold me my last durango and now in service dept he has always been very informative and straight forward.. | Read Full Review8/24/2024 12:00:00 AM | Cars.com
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★★★★★ Ken L777The service advisor promised to not order services my Jeep didn’t need and he was true to his word. I appreciate that and his honest assessment of what services the vehicle did need. The work was done on time and everything seems to be working as it should. I’ll always return to this dealership for service. | Read Full Review8/24/2024 12:00:00 AM | Cars.com
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★★★★★ fbradkGreat service, the salesman Greg was attentive and met all of our needs. Got a great truck at a great price. | Read Full Review8/24/2024 12:00:00 AM | Cars.com
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★★★★★ dlsshoresOrdered my tires for me and installed them balanced and alignment! At a better price anywhere else. | Read Full Review8/24/2024 12:00:00 AM | Cars.com
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★★★★★ [email protected]I came in for service on my Jeep Wrangler. I met with Sean my service adviser. He professional, polite and knowledgeable. He gave me some ideas for accessories I’ve been wanted to buy for my jeep. I’ll be requesting him again for my next service. | Read Full Review8/24/2024 12:00:00 AM | Cars.com
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★★★★★ fbradkQuick service. Great truck and good customer service. Great experience. Very attentive and informative, will buy here again. | Read Full Review8/24/2024 12:00:00 AM | Cars.com
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★★★★★ fbradkGreat service, the salesman Greg was attentive and met all of our needs. Got a great truck at a great price. | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ Ken L777The service advisor promised to not order services my Jeep didn’t need and he was true to his word. I appreciate that and his honest assessment of what services the vehicle did need. The work was done on time and everything seems to be working as it should. I’ll always return to this dealership for service. | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ dlsshoresOrdered my tires for me and installed them balanced and alignment! At a better price anywhere else. | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ dlsshoresI have bought 2 vehicles from this location got to say love Frankie he is the best. I also service my vehicle at this location Sean sold me my last durango and now in service dept he has always been very informative and straight forward.. | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ [email protected]I came in for service on my Jeep Wrangler. I met with Sean my service adviser. He professional, polite and knowledgeable. He gave me some ideas for accessories I’ve been wanted to buy for my jeep. I’ll be requesting him again for my next service. | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ fbradkQuick service. Great truck and good customer service. Great experience. Very attentive and informative, will buy here again. | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ oletinnerHave not been very impressed with your service 1 1/4 turn into 2 1/4 for oil change with appointment car wash I needed to stop and have it redone | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ oletinnerHave not been very impressed with your service 1 1/4 turn into 2 1/4 for oil change with appointment car wash I needed to stop and have it redone | Read Full Review8/24/2024 12:00:00 AM | Cars.com
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★★★★★ rcmara2003Easy check in, quick service,nice service representative,relaxed waiting room . Would recommend this dealership | Read Full Review8/23/2024 12:00:00 AM | Cars.com
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★★★★★ dts51soundVery smooth and pleasant buying experience. Most of the deal done over the phone and online. Not too much time spent at the dealership aside from test drive and signing of documents. Very satisfied with the newer ride. Thanks Raul. | Read Full Review8/23/2024 12:00:00 AM | Cars.com
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★★★★★ DavidAlyssa was outstanding and very professional, even though new to LHM. Look fwd to working with her again. | Read Full Review8/23/2024 12:00:00 AM | Cars.com
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★★★★★ rcmara2003Easy check in, quick service,nice service representative,relaxed waiting room . Would recommend this dealership | Read Full Review8/23/2024 12:00:00 AM | DealerRater
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★★★★★ DavidAlyssa was outstanding and very professional, even though new to LHM. Look fwd to working with her again. | Read Full Review8/23/2024 12:00:00 AM | DealerRater
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★★★★★ dts51soundVery smooth and pleasant buying experience. Most of the deal done over the phone and online. Not too much time spent at the dealership aside from test drive and signing of documents. Very satisfied with the newer ride. Thanks Raul. | Read Full Review8/23/2024 12:00:00 AM | DealerRater
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★★★★★ Wylie TompkinsHad an issue with my rear sliding glass, was grandfathered in, but dealer said no. Was able to plea my case to service manager with some help from Travis from finance. They got me to about 3/4 of the bill paid. I had to push some of my own strings to get the rest covered and the GM gave it to me. I shouldn't had to go this far for wh | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ christy hanesI brought my Chrysler minivan in for some maintenance and TJ was fantastic to work with. He was great at keeping me updated on the status of my vehicle and explaining the diagnosis and next steps. Super honest to work with. Highly recommend this business! | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Darian DavisI couldn’t get any missions recall service in California, where my vehicle is registered after being on a waiting list for more than six months. I called the Larry Chrysler dealership in surprise, Arizona, and they took me and Jess, three days later. I drop off the car, and it was ready the next day. The staff are professional, quick | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Miguel LombanaCalled in to set up an appointment on Monday advised that I was leaving town on Tuesday and was returning on Friday can I drop the vehicle off and they would have a few days to work on it. Needed an oil change to look at some coolant levels and do a recall. Reminded them they had three days before I returned to pick up the vehicle th | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ dts51soundVery smooth and pleasant buying experience. Most of the deal done over the phone and online. Not too much time spent at the dealership aside from test drive and signing of documents. Very satisfied with the newer ride. Thanks Raul. | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Matthew MartinezGreat people and great place to do business. Low pressure atmosphere and the people went above and beyond for me | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Azrider479Very easy to work with and everyone was very professional and did a great job | Read Full Review8/22/2024 12:00:00 AM | DealerRater
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★★★★★ Azrider479Very easy to work with and everyone was very professional and did a great job | Read Full Review8/22/2024 12:00:00 AM | Cars.com
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★★★★★ Norma ZamoraHad an appointment at 12:40 for an oil change didn’t end up leaving the dealership till 3:30 this ridiculous. | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Jimmy SmithI like the dealer. Everyone there is very personable. The service department does have some issues with price quoting and actual final billing. Communication between the dealership and customer is excellent. I will continue to bring my vehicle here for future service! | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Kathleen PolichFriendly, courteous service. Kyle was great to work with. I came in for oil change and tire rotation, but I had a warning light before coming in. I explained the issue and they found the problem and fixed it. Highly recommend this dealership. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ keithkamLarry H Miller has always been quick with my repair services and a very friendly service department. | Read Full Review8/21/2024 12:00:00 AM | Cars.com
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★★★★★ keithkamLarry H Miller has always been quick with my repair services and a very friendly service department. | Read Full Review8/21/2024 12:00:00 AM | DealerRater
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★★★★★ PaulI was so impressed by your staff they are totally customer-oriented polite courteous and always willing to help. | Read Full Review8/21/2024 12:00:00 AM | DealerRater
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★★★★★ PaulI was so impressed by your staff they are totally customer-oriented polite courteous and always willing to help. | Read Full Review8/21/2024 12:00:00 AM | Cars.com
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★★★★★ Christine GApart from the fact that they rescheduled me once i had already arrived to my appointment because they had overbooked, when i went back two days later they serviced my car pretty quick. Alejandro who was helping me had great customer service skills and was very communicative with every step. They also provided Uber to and back from m | Read Full Review8/21/2024 12:00:00 AM | Cars.com
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★★★★★ Christine GApart from the fact that they rescheduled me once i had already arrived to my appointment because they had overbooked, when i went back two days later they serviced my car pretty quick. Alejandro who was helping me had great customer service skills and was very communicative with every step. They also provided Uber to and back from m | Read Full Review8/21/2024 12:00:00 AM | DealerRater
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★★★★★ S BMy overall experience with this dealership in general has been fairly poor. Our salesperson is the only person there I can trust but as for the service department, it’s a train wreck. It’s like pulling teeth to get anything done. I basically had to demand that they take care of a serious recall on my vehicle before they finally took | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ OperamanVery courteous and knowledgeable employees offering to assist. Plenty of sitting areas while waiting for your vehicle. The waiting area was also kept comfortable with adequate A/C. | Read Full Review8/20/2024 12:00:00 AM | DealerRater
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★★★★★ Dan SwanI was pleased with virtually all the varying aspects of the sale. Mark August was a man of his word as was the dealership supporting him. I was disappointed by the previous owner of the truck I bought as he did not provide a key to the camper shell nor a second FOB. Thanks again for the professionalism. | Read Full Review8/20/2024 12:00:00 AM | DealerRater
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★★★★★ OperamanVery courteous and knowledgeable employees offering to assist. Plenty of sitting areas while waiting for your vehicle. The waiting area was also kept comfortable with adequate A/C. | Read Full Review8/20/2024 12:00:00 AM | Cars.com
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★★★★★ Dan SwanI was pleased with virtually all the varying aspects of the sale. Mark August was a man of his word as was the dealership supporting him. I was disappointed by the previous owner of the truck I bought as he did not provide a key to the camper shell nor a second FOB. Thanks again for the professionalism. | Read Full Review8/20/2024 12:00:00 AM | Cars.com
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★★★★★ HUNTIMERBAlfonso is friendly, detailed, and efficient! He gave us excellent service and I look forward to seeing him again! | Read Full Review8/19/2024 12:00:00 AM | Cars.com
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★★★★★ HUNTIMERBAlfonso is friendly, detailed, and efficient! He gave us excellent service and I look forward to seeing him again! | Read Full Review8/19/2024 12:00:00 AM | DealerRater
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★★★★★ LAA 10-Star Review ?? Where to begin! I cannot say enough wonderful things about everyone we made contact with. I first found this Larry H. Miller location online and found the car I had my heart set on. After a failed attempt to trade my car at another LHM dealer in Phoenix two months ago, (I believe they discriminated against us and | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Josh SchumackerI felt like I got a good and fair deal for the 20' Ram Rebel I bought. I worked with Angel and Kyle V. There was a slight miscommunication after the deal but they made it right. They stick to their mission statement and values which made it a great experience. If I'm ever looking for another vehicle in the future I'll be heading ther | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Neal SmithAbsolutely delighted with my recent car-buying experience at Larry Miller in Surprise, AZ, thanks to Michael Ramos, our exceptional salesman. We purchased a 2022 Wagoneer, and from start to finish, Michael made the process seamless and enjoyable. What stood out the most was his no-pressure approach. He allowed us to explore our opti | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ TradesmanThe dealership was clean. The salesman- Mark, was waiting for me. He was knowledgeable and professional and not overbearing. There was a sufficient amount of inventory to chose from. | Read Full Review8/18/2024 12:00:00 AM | DealerRater
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★★★★★ Pvpgary1garyThe dealership was very professional with friendly service and had my vehicle ready on time. | Read Full Review8/18/2024 12:00:00 AM | DealerRater
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★★★★★ TradesmanThe dealership was clean. The salesman- Mark, was waiting for me. He was knowledgeable and professional and not overbearing. There was a sufficient amount of inventory to chose from. | Read Full Review8/18/2024 12:00:00 AM | Cars.com
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★★★★★ Pvpgary1garyThe dealership was very professional with friendly service and had my vehicle ready on time. | Read Full Review8/18/2024 12:00:00 AM | Cars.com
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★★★★★ John RothI will never bring my truck to this dealership again. It's unfortunate cause I've shopped at Larry Miller for years and consider myself a Dodge man. I'm now questioning both those loyalties. $700 for a MAP sensor and attempting to have a recall fixed multiple times and they always tell me they don't have the part and don't show | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ John FreitagAlejandro was professional and fast. When additional problems were discovered the dealerships willingness to meet my transportation needs was extremely helpful. Branden was a superb driver and hasn’t excellent Attitude. Give that kid a raise, please! | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Oscar LopezIt was really bad there on the my tire rotation | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Bobbi Jo DoyleThey were able to get my vehicle in and out with everything fixed by 1 pm. Where as another location needed me to leave my vehicle for over 4 days then they would be able to fix it. Will definitely return to Larry H Miller Dodge in Surprise for anything involving the warranty. Thank you so much. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ mcleanjames239I have never had any problems with this dealership. This last visit though was not the best. I waited two days for a tire change. It doesn't seem like that's reasonable. I was told that the guy who started my service was sick. I talked to him a day later and he said the manager should have contacted me, but that never happened, so th | Read Full Review8/17/2024 12:00:00 AM | Cars.com
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★★★★★ madnmike1Good diagnostics, efficient communication, rapid and thorough repair. Will continue to use as long as current personnel remain, especially Mike Queen. | Read Full Review8/17/2024 12:00:00 AM | Cars.com
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★★★★★ madnmike1Good diagnostics, efficient communication, rapid and thorough repair. Will continue to use as long as current personnel remain, especially Mike Queen. | Read Full Review8/17/2024 12:00:00 AM | DealerRater
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★★★★★ mcleanjames239I have never had any problems with this dealership. This last visit though was not the best. I waited two days for a tire change. It doesn't seem like that's reasonable. I was told that the guy who started my service was sick. I talked to him a day later and he said the manager should have contacted me, but that never happened, so th | Read Full Review8/17/2024 12:00:00 AM | DealerRater
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★★★★★ dlsshoresAlways helpful!!! Quick service and friendly people... Sean is the best. Thanks for your help | Read Full Review8/16/2024 12:00:00 AM | DealerRater
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★★★★★ dlsshoresAlways helpful!!! Quick service and friendly people... Sean is the best. Thanks for your help | Read Full Review8/16/2024 12:00:00 AM | Cars.com
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★★★★★ Woody4222hondoWhen for service car was parked two days before diagnosis made. Once diagnosis was complete repair was completed same day satisfied with repair, however, disappointed with the two day delay of diagnosis. Customer service rep was very helpful and courteous. Was very pleased with service | Read Full Review8/16/2024 12:00:00 AM | Cars.com
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★★★★★ Woody4222hondoWhen for service car was parked two days before diagnosis made. Once diagnosis was complete repair was completed same day satisfied with repair, however, disappointed with the two day delay of diagnosis. Customer service rep was very helpful and courteous. Was very pleased with service | Read Full Review8/16/2024 12:00:00 AM | DealerRater
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★★★★★ Combat.vet.89Victor was my guy and he was great took care of everything, without me having to ask. Like a ride home and back as well as washing the vehicle. Thank you | Read Full Review8/15/2024 12:00:00 AM | DealerRater
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★★★★★ Combat.vet.89Victor was my guy and he was great took care of everything, without me having to ask. Like a ride home and back as well as washing the vehicle. Thank you | Read Full Review8/15/2024 12:00:00 AM | Cars.com
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★★★★★ John GauthierSean made this an awesome experience! His customer service is beyond match. You guys are the only ones who has ever worked on my truck since I purchased it from you in 2019. Great job as always! | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Donn JamesGreat people especially the service guy Sean, great customer service! | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Forrest KoontzGreat customer service. Fast turn around on buying a new vehicle. 3rd vehicle I bought from Larry H. Miller Surprise | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Random channel yeetSean was awesome in the service department. He was prompt , and courteous and provided great customer service. We always get our oil changes here. | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ KristofThe service was very good and would higly recommend to others. The crew's are execellent and woud likely return for other services | Read Full Review8/14/2024 12:00:00 AM | Cars.com
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★★★★★ dave.breaultWyatt and the team made it a great experience and got me where I wanted to be. Financing was a breeze and our guy got us in and out. Definitely recommend LHM. | Read Full Review8/14/2024 12:00:00 AM | Cars.com
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★★★★★ allgame837Very comfortable waiting area with plenty of snacks, The staff is friendly and helpful, the vehicles came back clean, everything was good love this place | Read Full Review8/14/2024 12:00:00 AM | Cars.com
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★★★★★ L@DyLuckClean, I appreciate that they don’t fill the inside of the dealership with strong smelling chemicals, Friendly, Quiet, Helpful People, Snacks and Water. | Read Full Review8/14/2024 12:00:00 AM | Cars.com
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★★★★★ Karen LackeyI’ve been a HAPPY customer of Larry Miller for over 15 yrs?? GREAT CUSTOMER & MECHANICAL SERVICE??Keeps me safe on the road | Read Full Review8/14/2024 12:00:00 AM | Cars.com
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★★★★★ Luis oOverall a pleasant experience I addressed my concerns and issue was resolved and communicated appropriately. | Read Full Review8/14/2024 12:00:00 AM | Cars.com
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★★★★★ L@DyLuckClean, I appreciate that they don’t fill the inside of the dealership with strong smelling chemicals, Friendly, Quiet, Helpful People, Snacks and Water. | Read Full Review8/14/2024 12:00:00 AM | DealerRater
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★★★★★ Karen LackeyI’ve been a HAPPY customer of Larry Miller for over 15 yrs?? GREAT CUSTOMER & MECHANICAL SERVICE??Keeps me safe on the road | Read Full Review8/14/2024 12:00:00 AM | DealerRater
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★★★★★ KristofThe service was very good and would higly recommend to others. The crew's are execellent and woud likely return for other services | Read Full Review8/14/2024 12:00:00 AM | DealerRater
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★★★★★ allgame837Very comfortable waiting area with plenty of snacks, The staff is friendly and helpful, the vehicles came back clean, everything was good love this place | Read Full Review8/14/2024 12:00:00 AM | DealerRater
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★★★★★ Luis oOverall a pleasant experience I addressed my concerns and issue was resolved and communicated appropriately. | Read Full Review8/14/2024 12:00:00 AM | DealerRater
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★★★★★ dave.breaultWyatt and the team made it a great experience and got me where I wanted to be. Financing was a breeze and our guy got us in and out. Definitely recommend LHM. | Read Full Review8/14/2024 12:00:00 AM | DealerRater
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★★★★★ Johnbaird1960I had a very positive experience. Staff was professional and I was in and out in 30. | Read Full Review8/13/2024 12:00:00 AM | DealerRater
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★★★★★ Johnbaird1960I had a very positive experience. Staff was professional and I was in and out in 30. | Read Full Review8/13/2024 12:00:00 AM | Cars.com
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★★★★★ Kira NguyenAsk for Jaxon!! He was amazing!! He worked extremely hard to get us the deal we wanted and just an all around good guy! I highly recommend Jaxon and would gladly buy a car from him again in the future! Appreciate you Jaxon! | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Katelyn GallowayBy far the best jeep dealer I've been to. Tyler in the shop went above and beyond to help me with my maintenance issues and I couldn't thank him and his team enough. I have a jeep, so I'll be back, but I'll be making this my go to. Thank you all so much! | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Coach TatumTJ is outstanding and he communicates well along with great customer service!! | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Danielle Rangel1st time buyer here.. Dealt with a sales man named Blake & his manager Jason.. awesome customer service with them both, no pressure at all, very transparent! Very knowledgeable & skillful in being honest with the vehicle that I purchased. Highly recommend them at Larry H Miller Surprise if in the market for a vehicle!) | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Mark RodriguesIn and out of the service department after Jeep Wave service! | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Ashley KaskaCraig was great. Gave us plenty of time to talk amongst ourselves. Wasn't pushy and was able to work with us on price. | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Sheri BennettI needed my first oil change on my Cherokee. Sean Clarke in the service department made my experience flawless! Thank you, Sean! | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ david & Jen BreaultWyatt and tge team at LHM made it a great experience, Wyatt went to bat and got me where I wanted to be and we purchased on the spot. | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Steve DykmanWaited 15 minutes just to be seen by a service advisor, even though I had an appointment. Then it took 4 hours for an oil change. When I went back to pick it up, the service advisor went home so I had to hunt down another employee so I could pay. All in all, not a great experience for a $100 oil change. | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Lu MartinGreat, fast and wonderful service. | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ David BakerAs usual, exceptional customer service. We always get treated with top notch service and quick and thorough work. | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Kellie WalkerBest salesman we have ever had. Finance was actually a pleasure to work with! We will be back. | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ BodnardanaHad very good luck with The service department they were on time got the warranty done and got the oil change on time. I would highly recommend their service. | Read Full Review8/12/2024 12:00:00 AM | Cars.com
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★★★★★ BodnardanaHad very good luck with The service department they were on time got the warranty done and got the oil change on time. I would highly recommend their service. | Read Full Review8/12/2024 12:00:00 AM | DealerRater
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★★★★★ PeterzulegerFast service. Very nice people to deal with. just Outstanding experience I’ll go back | Read Full Review8/10/2024 12:00:00 AM | DealerRater
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★★★★★ fusion_darkstarThis dealership was great! I dealt with Kyle and TJ in the service department and they went above and beyond to get my Dodge Charger serviced. Thank you guys much appreciated! | Read Full Review8/10/2024 12:00:00 AM | DealerRater
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★★★★★ fusion_darkstarThis dealership was great! I dealt with Kyle and TJ in the service department and they went above and beyond to get my Dodge Charger serviced. Thank you guys much appreciated! | Read Full Review8/10/2024 12:00:00 AM | Cars.com
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★★★★★ PeterzulegerFast service. Very nice people to deal with. just Outstanding experience I’ll go back | Read Full Review8/10/2024 12:00:00 AM | Cars.com
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★★★★★ Robert AtkinsGood car deal, good to work with | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Morrisonryan33This dealership has great customer service and no pressure sales men, which is great if you want to be able to shop without having people hound you all the time. My only issue is I just bought a vehicle from them a few months ago and I took it into the shop here recently And now it needs at least nearly $1000 worth of work that is sa | Read Full Review8/10/2024 12:00:00 AM | Cars.com
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★★★★★ Morrisonryan33This dealership has great customer service and no pressure sales men, which is great if you want to be able to shop without having people hound you all the time. My only issue is I just bought a vehicle from them a few months ago and I took it into the shop here recently And now it needs at least nearly $1000 worth of work that is sa | Read Full Review8/10/2024 12:00:00 AM | DealerRater
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★★★★★ jarod_raithelTyler in service department did an outstanding job, diagnosed problem, promptly ordered part, great communication, got job done quickly | Read Full Review8/9/2024 12:00:00 AM | DealerRater
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★★★★★ jarod_raithelTyler in service department did an outstanding job, diagnosed problem, promptly ordered part, great communication, got job done quickly | Read Full Review8/9/2024 12:00:00 AM | Cars.com
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★★★★★ Kelsi DixJosh helped us so much, I can’t express how much we appreciate him helping us get approved for a car after our crash. It was a very painless experience. Thank you | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Meeko RevechoJoshua helped us out tremendously despite our terrible situation. He was able to get us in a car less than 24 hours after totaling our previous vehicle | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Sandy HoltzI had a run through before my warranty ran out and some items were addressed that was great. I also had my jeep detailed inside and out. What was a very nice surprise is that they detailed under the hood as well. Very happy with the service. | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Mike TekulveThank you again Tom Rodriguez and the Larry H. Miller Team. We put all of our trust in Tom as he ensures that our cars are properly maintained. Tom and the Team helped service our daughter’s car as she prepared to head back to school for the semester. It’s always a relief that the LHM be professionals have seen that her car is safe | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Augustine PrietoMy experiences at Larry Miller have always been exceptional. The staff is always professional. The facility is always clean. As long as I own a Dodge/Chrysler vehicle I will continue to go to them. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ NickMan! What can I say! I spoke and work with Chris Green, regarding vehicles and what I was looking for, and he took great care of me. I recommend any and everyone to speak with Chris he’ll definitely work with you. Thank you Tempe location!??? God Bless! | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ tii40Always great service, two things: 1. Don't change computer settings other than reset. 2. Mopar oil change sticker requires to be placed on windshield in cooler temperatures. Do not place on dash. Smears in warm temperatures. Thanks! | Read Full Review8/8/2024 12:00:00 AM | Cars.com
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★★★★★ rkeller53Staff is always courteous and professional. Service center lounge is very comfortable and provides water and snacks while you wait. I come in for an oil change and they are really fast. | Read Full Review8/8/2024 12:00:00 AM | Cars.com
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★★★★★ TRXGreat dealership. Guys have been together for 3+ years. Hard to find these days! Straight forward fair prices and great service | Read Full Review8/8/2024 12:00:00 AM | Cars.com
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★★★★★ rusnluFast and easy process, very accommodating and helpful. Very friendly staff as well. I would definitely refer my friends and family to Larry Miller Dodge | Read Full Review8/8/2024 12:00:00 AM | Cars.com
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★★★★★ martpeteAwesome service dept. The times I have used them they did everything they said they would & did not cut any corners getting the job done correctly. Troy was great working with in the dept. & made sure everything ran smoothly again. | Read Full Review8/8/2024 12:00:00 AM | Cars.com
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★★★★★ Ghonea56I took my truck in for an oil change. Service was excellent. Staff were curious and helpful.. | Read Full Review8/8/2024 12:00:00 AM | Cars.com
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★★★★★ TRXGreat dealership. Guys have been together for 3+ years. Hard to find these days! Straight forward fair prices and great service | Read Full Review8/8/2024 12:00:00 AM | DealerRater
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★★★★★ Ghonea56I took my truck in for an oil change. Service was excellent. Staff were curious and helpful.. | Read Full Review8/8/2024 12:00:00 AM | DealerRater
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★★★★★ martpeteAwesome service dept. The times I have used them they did everything they said they would & did not cut any corners getting the job done correctly. Troy was great working with in the dept. & made sure everything ran smoothly again. | Read Full Review8/8/2024 12:00:00 AM | DealerRater
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★★★★★ rkeller53Staff is always courteous and professional. Service center lounge is very comfortable and provides water and snacks while you wait. I come in for an oil change and they are really fast. | Read Full Review8/8/2024 12:00:00 AM | DealerRater
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★★★★★ tii40Always great service, two things: 1. Don't change computer settings other than reset. 2. Mopar oil change sticker requires to be placed on windshield in cooler temperatures. Do not place on dash. Smears in warm temperatures. Thanks! | Read Full Review8/8/2024 12:00:00 AM | DealerRater
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★★★★★ rusnluFast and easy process, very accommodating and helpful. Very friendly staff as well. I would definitely refer my friends and family to Larry Miller Dodge | Read Full Review8/8/2024 12:00:00 AM | DealerRater
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★★★★★ S AAlways receive great customer service at this dealership. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Greg HVisited the service center for some routine maintenance. Sean Clarke was excellent and helped facilitate a quick and painless appointment. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ AmandaThe service department was amazing! Huge shout out to TJ for all his help booking our appointment. Great communication!! Fixed my AC unit very quickly. Great communication! 100% better than Avondale. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Jason BowenTJ is stellar. Very good service. Love this dealership | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Dawn St. AmantTJ is wonderful to work with!! | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Stephen DuarteJoshua was very helpful and listened to what we were looking for. He was very friendly and knowledgeable making the experience of purchasing a car a pleasant one. Thank you Larry Miller Dodge! | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Andre Barnes JrI've had a less than favorable experience with Larry H Miller's service department ( that's putting it lightly). My initial repair service/appointment took place May 6th 2024. I've had to return my truck a couple of times after that because the initial issue was not resolved. We are now in August 2024 so roughly i have not been able | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ DaveThe service department didn’t tell me about a potential problem from my last service from approximately 6 months ago, only to mention it today. I was told it was the IGR filter system and I’m over the recommend service by 6K miles. If that system were to shut down, it would shut done the whole vehicle. There was a “Service warning” t | Read Full Review8/7/2024 12:00:00 AM | DealerRater
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★★★★★ DaveThe service department didn’t tell me about a potential problem from my last service from approximately 6 months ago, only to mention it today. I was told it was the IGR filter system and I’m over the recommend service by 6K miles. If that system were to shut down, it would shut done the whole vehicle. There was a “Service warning” t | Read Full Review8/7/2024 12:00:00 AM | Cars.com
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★★★★★ Travmatic2382Just got off the phone with a rude manager Kyle Verdrano. I have delt with this dealership before and was quoted a wonderful price 6 months ago and now they're xxxxxx prices for vehicles that continues to sit with markups. I really wanted to do business with this dealership but after this morning's conversation and unprofessional ton | Read Full Review8/7/2024 12:00:00 AM | Cars.com
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★★★★★ RonleychurVictor Reyes, this guy provides an outstanding customer service! He explained thoroughly and recommenced what my truck needs replacing and ensure maintenance care was explained to me. Thank you very much Victor! | Read Full Review8/6/2024 12:00:00 AM | Cars.com
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★★★★★ RonleychurVictor Reyes, this guy provides an outstanding customer service! He explained thoroughly and recommenced what my truck needs replacing and ensure maintenance care was explained to me. Thank you very much Victor! | Read Full Review8/6/2024 12:00:00 AM | DealerRater
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★★★★★ Denise GuertinI made a quick stop because my rear view mirror fell off. Mickey L, came up and took care of me. He literally went beyond helping me out, and finished in time for me to get my son from school. Thank you, Mickey! | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Dari FranklinWent in for an oil change but also thought something was wrong with my air conditioning. Troy is my usual Service Mngr and took my Jeep back promptly, let me know there was nothing wrong they could find and the noise I was hearing was something resetting itself. My air is working perfect today. I was there an hour and Troy always ma | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Robin FrenchMark August helped us purchase our new vehicle today and he was so professional, kind, and made the process so easy. Definitely recommend Larry Miller Auto and definitely ask for Mark August. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ John BolandDiagnosed and quickly fixed and returned my Wrangler quickly. Thank you LHM and staff! | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Sadie RogersWe had a wonderful experience! Joshua Reeves was great! So helpful and kind, very easy to work with. Thank you so much! We are so excited about our new car. | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Megan MacKenzieBuying a car was easy and everyone was so nice and welcoming! They really do look at what would be best for you! | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Frank JimenezGood service, on time professional and friendly. | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ Kevin SumpterIts a nice place and easy to get to and the staff is awesome and when you pull up their is someone there to help you out | Read Full Review8/4/2024 12:00:00 AM | DealerRater
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★★★★★ Kevin SumpterIts a nice place and easy to get to and the staff is awesome and when you pull up their is someone there to help you out | Read Full Review8/4/2024 12:00:00 AM | Cars.com
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★★★★★ cc.snillocGreat service as always. Larry Miller Surprise has the best service department. I have been coming here for years. Still happy with service. | Read Full Review8/3/2024 12:00:00 AM | Cars.com
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★★★★★ lb2cbWe have bought 3 Jeeps from there, and serviced as well. Sean in service is really good! | Read Full Review8/3/2024 12:00:00 AM | Cars.com
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★★★★★ dgwadfordAlways so willing to help. Work is done well! Very professional. Will highly recommend them!! | Read Full Review8/3/2024 12:00:00 AM | Cars.com
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★★★★★ lb2cbWe have bought 3 Jeeps from there, and serviced as well. Sean in service is really good! | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ dgwadfordAlways so willing to help. Work is done well! Very professional. Will highly recommend them!! | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ cc.snillocGreat service as always. Larry Miller Surprise has the best service department. I have been coming here for years. Still happy with service. | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ Marianna SmithTaylor is a great service agent , he was kind, patient and very understanding. He was able to get both cars in one day and eased our minds. Will definitely return due to his Competence. | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ sabrinadeasonThey tired to scam me in stuff I didn’t need( probably because I’m a girl). Got my stuff tested at autozone and everything was fine. They rotated my tires and didn’t air up the one that was low. Hopefully was just a rough day for the crew. Was there for 3 hrs for my oil/ tire rotation service. | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ sabrinadeasonThey tired to scam me in stuff I didn’t need( probably because I’m a girl). Got my stuff tested at autozone and everything was fine. They rotated my tires and didn’t air up the one that was low. Hopefully was just a rough day for the crew. Was there for 3 hrs for my oil/ tire rotation service. | Read Full Review8/3/2024 12:00:00 AM | Cars.com
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★★★★★ Danniandobed.lancerI was very impressed by the team at this dealership. I want to give a shout out to Jaxson, Raul, Eric and Frankie. These individuals truly have my respect. Their knowledge, pride and culture for what they do shows. | Read Full Review8/2/2024 12:00:00 AM | Cars.com
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★★★★★ CaptaindeanrobertsDean was great to work with The waiting area was very clean and comfortable and the drinks and snacks were a nice touch. | Read Full Review8/2/2024 12:00:00 AM | Cars.com
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★★★★★ gtservices71The dealership was precise and accurate as well as excellent customer service and getting back to me promptly. | Read Full Review8/2/2024 12:00:00 AM | Cars.com
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★★★★★ Danniandobed.lancerI was very impressed by the team at this dealership. I want to give a shout out to Jaxson, Raul, Eric and Frankie. These individuals truly have my respect. Their knowledge, pride and culture for what they do shows. | Read Full Review8/2/2024 12:00:00 AM | DealerRater
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★★★★★ gtservices71The dealership was precise and accurate as well as excellent customer service and getting back to me promptly. | Read Full Review8/2/2024 12:00:00 AM | DealerRater
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★★★★★ CaptaindeanrobertsDean was great to work with The waiting area was very clean and comfortable and the drinks and snacks were a nice touch. | Read Full Review8/2/2024 12:00:00 AM | DealerRater
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★★★★★ Mark EdwardsVery good dealership with great service people. Had a disputed charge on my oil change, service manager took care of it professionally and quickly. Problem was resolved and I was treated with respect and courtesy. | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Mona ArchamboLarry H Miller Chrysler Jeep Dodge in Surprise made it super easy to book an appointment online via a text link. I had to cancel my first appointment but rescheduled very easily. They took care of my jeeps maintenance in a short period of time and washed my jeep. Sean was my service guy and was great. | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Rickey StanfieldHad my oil and filters changed and they all went above and beyond to make sure everything was perfect. I'll definitely be going back | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Jennifer HerringtonWhy aren’t all service reps inside the office. I do t appreciate having to stand out side at their desk waiting to go over everything. | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Frank ZaborskiI was very happy with the excellent service I received from Sean! So much so that when my email was not allowing me to fill out the questionare online I made a special trip from tonopah to the dealership so he could assist in making it possible. He fit me in for new batteries without an appointment and I told him I had an urgent dr | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Thom ShanahanWalk-up oil change completed quicker than estimated and I am always welcomed with great customer service. | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Michael QuintJordan and the service team quickly diagnosed the defective oil drain plug in my Jeep Grand Cherokee, and replaced it while I waited for less than an hour, and at no cost to me. They went above and beyond, and earned my future service business. Kudos and thanks to Jordan and team! | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Jason HortonWyatt Quinn was awesome to work with. He went above and beyond to help us find a car. He not only was an awesome salesman but down to earth and understood our needs. My daughter just moved here from out of the country. We didn’t know him at all and he called his other dealerships and found her a car. He even recommended apartments, r | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ rwalt25Found leaks that other dealership missed. Despairs completed satisfactory. Will be using them as my dealer from now on | Read Full Review8/1/2024 12:00:00 AM | DealerRater
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★★★★★ rwalt25Found leaks that other dealership missed. Despairs completed satisfactory. Will be using them as my dealer from now on | Read Full Review8/1/2024 12:00:00 AM | Cars.com
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★★★★★ scushmaniwrWe had a great experience with our sales guy all the way through finance. Just a great group of people. | Read Full Review7/31/2024 12:00:00 AM | Cars.com
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★★★★★ Dan SwanMark August and the dealership itself made this purchase easy as they were men of their word. There was no wrangling on price or terms at the end of the negotiations for either vehicle. | Read Full Review7/31/2024 12:00:00 AM | Cars.com
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★★★★★ craigtinnelleOutstanding customer service, second to none…Entire process was smooth & enjoyable Craig Finkley went above & beyond to ensure all needs where met | Read Full Review7/31/2024 12:00:00 AM | Cars.com
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★★★★★ bobGreat deal on a low mileage,late model Ram pickup truck! Sales Mgr Jason was very professional & facilitated the deal! Super dealership!! | Read Full Review7/31/2024 12:00:00 AM | Cars.com
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★★★★★ scushmaniwrWe had a great experience with our sales guy all the way through finance. Just a great group of people. | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ bobGreat deal on a low mileage,late model Ram pickup truck! Sales Mgr Jason was very professional & facilitated the deal! Super dealership!! | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ Dan SwanMark August and the dealership itself made this purchase easy as they were men of their word. There was no wrangling on price or terms at the end of the negotiations for either vehicle. | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ craigtinnelleOutstanding customer service, second to none…Entire process was smooth & enjoyable Craig Finkley went above & beyond to ensure all needs where met | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ Johnny GTj in service was very helpful. Was able to get everything i needed taken care of | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Hector FelixGreat service department helped me with all my vehicle issues Tom was very helpful ?? | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ West99535I scheduled my appointment online two days prior. I showed up half hour early for an oil change and tire rotation. It took two hours and 45 minutes before I received my truck back the next day. I was pulling out of the driveway and I realize there was lots of oil Spots on the driveway from my recent oil change of my brand new house. | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ West99535I scheduled my appointment online two days prior. I showed up half hour early for an oil change and tire rotation. It took two hours and 45 minutes before I received my truck back the next day. I was pulling out of the driveway and I realize there was lots of oil Spots on the driveway from my recent oil change of my brand new house. | Read Full Review7/31/2024 12:00:00 AM | Cars.com
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★★★★★ JazzlynlopezI was very happy with the service provided to me . Edgar was persistent and listened to what I needed. | Read Full Review7/30/2024 12:00:00 AM | Cars.com
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★★★★★ JazzlynlopezI was very happy with the service provided to me . Edgar was persistent and listened to what I needed. | Read Full Review7/30/2024 12:00:00 AM | DealerRater
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★★★★★ Alicia ToedterI had some issues during a recent visit, but they were diligent about following up and making it right. Thank you! | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Luiz SimõesExcellent dealer, the service is five stars. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ David GiustiAlways great service! Thanks again | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Ashley BanniasMark August was so great to work with!! He was so knowledgeable and worked within our budget to get us into a great new car. He was responsive and quick and just overall such a positive experience buying our new Jeep!! | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Karen RiceJordan is wonderful to work with. He is professional, friendly and was able to get me in and out in less than an hour. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Bill WernerMy service rep Alejandro did an amazing job keeping me informed and responding to my service needs. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Jason HerndonAlejandro was very polite and helpful. Good service as always. | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Virgil DennyJordan was very helpful. I have always had a pleasant experience at Larry Miller Surprise | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ AZGatorI had an issue with my 2024 Jeep Wrangler windshield. There was a whistling sound that occurred when driving into higher wind speeds. I want to thank Micky in Service for following through and having the windshield replaced. He is definitely an asset to Surprise Jeep. | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ EvansOur salesman was very nice and informative. They had a great selection and the process was quick. | Read Full Review7/29/2024 12:00:00 AM | DealerRater
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★★★★★ HUNTIMERBExperienced, knowledgeable, effective, and friendly people are all at this dealership. The waiting room is comfortable and supplied with coffee and goodies. | Read Full Review7/29/2024 12:00:00 AM | DealerRater
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★★★★★ EvansOur salesman was very nice and informative. They had a great selection and the process was quick. | Read Full Review7/29/2024 12:00:00 AM | Cars.com
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★★★★★ HUNTIMERBExperienced, knowledgeable, effective, and friendly people are all at this dealership. The waiting room is comfortable and supplied with coffee and goodies. | Read Full Review7/29/2024 12:00:00 AM | Cars.com
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★★★★★ Luiz SimõesI asked to change the oil, and now I don't know if they changed the oil or not, because the car is showing the warning message to change the oil, and they did not provided me any kind of receipt. | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Rahill1977I absolutely love this dealership it's always fast easy and everyone is friendly and helpful | Read Full Review7/28/2024 12:00:00 AM | Cars.com
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★★★★★ pegasus2_7Always treated us right, and with respect, professionalism, and like we are appreciated. Highly recommend. | Read Full Review7/28/2024 12:00:00 AM | Cars.com
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★★★★★ Rahill1977I absolutely love this dealership it's always fast easy and everyone is friendly and helpful | Read Full Review7/28/2024 12:00:00 AM | DealerRater
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★★★★★ pegasus2_7Always treated us right, and with respect, professionalism, and like we are appreciated. Highly recommend. | Read Full Review7/28/2024 12:00:00 AM | DealerRater
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★★★★★ smb.731This was a very easy purchase of the Ram I had been looking for. Thanks to Wyatt and Frankie! ???? | Read Full Review7/27/2024 12:00:00 AM | DealerRater
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★★★★★ smb.731This was a very easy purchase of the Ram I had been looking for. Thanks to Wyatt and Frankie! ???? | Read Full Review7/27/2024 12:00:00 AM | Cars.com
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★★★★★ Jeff MirandaLiving with PTSD can make it difficult to be out in public. Car dealerships are stressful enough. Mark was completely professional when he confidently offered to bring a truck to my home. Where I was able to see n test drive it as well as show my trade. We made the deal quick and efficiently. Upon returning with the final paperwork | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Maurice GermanyService was great! Passed on some good information that I was not aware of and got me in and out. | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Alicia ToedterI've been taking my truck in for routine service since I purchased the vehicle in 2020. However, I will not be returning after my recent appointment. At check-in yesterday, the technician tried to tell me my truck was due for a brake fluid flush, which I declined. Later, I checked my previous receipts...as suspected, I LITERALLY JUST | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ GenoThis dealership was extremely unhelpful my warranty had expired by less then 60 days on a service that was going to now cost me $8000 dollars! I have purchased multiple Dodge products in my life but I will never buy another Dodge product. The service writer would not even call Customer Service he just gave me a number and said you ca | Read Full Review7/27/2024 12:00:00 AM | Cars.com
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★★★★★ GenoThis dealership was extremely unhelpful my warranty had expired by less then 60 days on a service that was going to now cost me $8000 dollars! I have purchased multiple Dodge products in my life but I will never buy another Dodge product. The service writer would not even call Customer Service he just gave me a number and said you ca | Read Full Review7/27/2024 12:00:00 AM | DealerRater
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★★★★★ GregbGreat service staff, very attentive, took care of our needs and had great communication skills | Read Full Review7/26/2024 12:00:00 AM | DealerRater
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★★★★★ NelsonFrom sales to finance it was a great experiences. I would recommend this dealer to anyone | Read Full Review7/26/2024 12:00:00 AM | DealerRater
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★★★★★ GregbGreat service staff, very attentive, took care of our needs and had great communication skills | Read Full Review7/26/2024 12:00:00 AM | Cars.com
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★★★★★ NelsonFrom sales to finance it was a great experiences. I would recommend this dealer to anyone | Read Full Review7/26/2024 12:00:00 AM | Cars.com
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★★★★★ ckrazyleggz67Service was excellent I was taking care of right away I was in and out with sufficient time and staff was polite. | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Justin HughesI have been bringing my truck to LHM Surprise for routine service for about 2 years and have always received great service. I had an appointment at 9:40 yesterday and Alejandro was my service rep. It was busy at the time and he said it would be about an hour to complete the service which I had no issue with, but he had my truck bac | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Life in a Littlish RVService Department Experience I recently brought my car in for service due to a starting issue and previous smoke emission, despite having installed a new battery. I arrived without an appointment on Monday, July 8th, expecting a short wait. However, the repair process extended over three weeks, which was far longer than anticipated | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Teresa BertagnolliI enjoyed very much working with Jordan. He kept me up to date with the progress When I entered the service writers area that was occupied by two of your employees, One was on the phone, the other looking at his computer. This was the office that is closest to the front of the building. I wasn’t greeted or acknowledged. Finally the | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Robert HospodarPurchasing my vehicle, was easy, & my salesman Jaxson very knowledgeable on the vehicle. Also , ony 1st oil change, Alejandro was very helpful in handling the paperwork. Great facility ! | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ RoyService advisors are helpful when you need something to be explain or breakdown why something is going on. | Read Full Review7/26/2024 12:00:00 AM | Cars.com
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★★★★★ RoyService advisors are helpful when you need something to be explain or breakdown why something is going on. | Read Full Review7/26/2024 12:00:00 AM | DealerRater
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★★★★★ James GillisYou would think in this day and age, car dealerships using bait and switch tactics would be a thing of the past. I guess some still need to use it to try and sell cars. If you have to deal with Edgar Bustillos, hang up the phone/get off the website and ask for Raul Balderrama. Good luck with an employee like that out there ruining yo | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ mlazyjranchThe dealership didn’t honor my request to finance my vehicle through my bank instead they used some other institution which I didn’t care for consequently that cost me a 1 1/2% more needless to I am very upset | Read Full Review7/26/2024 12:00:00 AM | DealerRater
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★★★★★ mlazyjranchThe dealership didn’t honor my request to finance my vehicle through my bank instead they used some other institution which I didn’t care for consequently that cost me a 1 1/2% more needless to I am very upset | Read Full Review7/26/2024 12:00:00 AM | Cars.com
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★★★★★ GaryBrought my Jeep Wrangler to Larry Miller Jeep for periodic service. Was informed during service, that it needed three new filters and an axel seal. Late in the day so I opted to leave the vehicle overnight to be available for axle seal replacement next day. LM indicated next morning that the Jeep was ready for pickup. All personel wh | Read Full Review7/25/2024 12:00:00 AM | Cars.com
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★★★★★ tiggermartinTyler in service is the man. He took care of my truck and on no notice he took in my wife's Grand Cherokee as well. Thank you for all the help. | Read Full Review7/25/2024 12:00:00 AM | Cars.com
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★★★★★ discountdaaaaablecheckKyle is always amazing! He is my go to guy for all my service needs. | Read Full Review7/25/2024 12:00:00 AM | Cars.com
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★★★★★ discountdaaaaablecheckKyle is always amazing! He is my go to guy for all my service needs. | Read Full Review7/25/2024 12:00:00 AM | DealerRater
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★★★★★ tiggermartinTyler in service is the man. He took care of my truck and on no notice he took in my wife's Grand Cherokee as well. Thank you for all the help. | Read Full Review7/25/2024 12:00:00 AM | DealerRater
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★★★★★ GaryBrought my Jeep Wrangler to Larry Miller Jeep for periodic service. Was informed during service, that it needed three new filters and an axel seal. Late in the day so I opted to leave the vehicle overnight to be available for axle seal replacement next day. LM indicated next morning that the Jeep was ready for pickup. All personel wh | Read Full Review7/25/2024 12:00:00 AM | DealerRater
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★★★★★ Bill HastingsTook my 2011 Jeep Rubicon Unlimited. In for check engine on and couple other issues. Tyler was my Service Adviser and took care of everything in a timely manner. Glad to have my Jeep back I. Running shape. Thanks you Tyler. ???? | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Life in a Littlish RVService Department Experience I recently brought my car in for service due to a starting issue and previous smoke emission, despite having installed a new battery. I arrived without an appointment on Monday, July 8th, expecting a short wait. However, the repair process extended over three weeks, which was far longer than anticipated | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Jhughes3244I’m disappointed in the service department after my vehicle was serviced today. I brought my truck in for an oil change and tire rotation. They rotated my tires but failed to adjust the air pressure to be inline with the manufacturer recommendations. They inspected my tires enough to tell me I needed new tires but failed to see a lar | Read Full Review7/25/2024 12:00:00 AM | DealerRater
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★★★★★ Jhughes3244I’m disappointed in the service department after my vehicle was serviced today. I brought my truck in for an oil change and tire rotation. They rotated my tires but failed to adjust the air pressure to be inline with the manufacturer recommendations. They inspected my tires enough to tell me I needed new tires but failed to see a lar | Read Full Review7/25/2024 12:00:00 AM | Cars.com
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★★★★★ wendyzabAwesome! I showed up with no appointment and a dead battery, turned out to be 2 dead batteries. Sean got me in and I let him know it was urgent that it be really fast and it was Sean did an awesome job of in and out | Read Full Review7/24/2024 12:00:00 AM | Cars.com
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★★★★★ Scotteboyd56No reservation No problem Don’t like being told how many words to use For this survey Dealership good Survey not so | Read Full Review7/24/2024 12:00:00 AM | Cars.com
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★★★★★ wendyzabAwesome! I showed up with no appointment and a dead battery, turned out to be 2 dead batteries. Sean got me in and I let him know it was urgent that it be really fast and it was Sean did an awesome job of in and out | Read Full Review7/24/2024 12:00:00 AM | DealerRater
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★★★★★ Scotteboyd56No reservation No problem Don’t like being told how many words to use For this survey Dealership good Survey not so | Read Full Review7/24/2024 12:00:00 AM | DealerRater
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★★★★★ Diane BakerSean had my Jeep in and out in a few hours. All I needed was the assurance that it was road worthy for a long trip that was planned and a few problems were found. One will take a return trip after we get back but that's OK, the main one (battery) was taken care of and we will be OK. Thanks Sean. | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Roaddog09Great place to buy a vehicle very easy no pressure buying experience, but if you need service forget about it . They had us on a courtesy vehicle waiting list for 4 months , then today I'm told by there service Department that there only giving those vehicles out to cars in the shop more than 30 days . The service department could ha | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Jeffrey SponceyThe Team who was able to trouble shoot my electrical problem, I thank you. | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Greg SuydamThis dealership always gets my work truck dialed in, Christian was great! | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Hurriyah WestryWe recently visited and bought a new minivan. We went through Craig and he was amazing. He answered every question we had in great detail and was very thorough in explaining the whole process and how everything would go. Never felt pressured, just great vibes. 10/10 recommend. If we’re ever in search of another vehicle in the future, | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Daniel Danny JonesJaxon is an amazing dealer, he went out of his way to make sure I got into the vehicle I wanted. | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Dari FranklinWent in for an oil change today. Christian was super nice, fun to chat with and had my truck done when he said he would. I appreciate the time and wnergy the whole team gives!!!! | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Bethany.moehrThis visit was right on time and I was kept up to date on what was going on with my jeep. | Read Full Review7/22/2024 12:00:00 AM | DealerRater
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★★★★★ Bethany.moehrThis visit was right on time and I was kept up to date on what was going on with my jeep. | Read Full Review7/22/2024 12:00:00 AM | Cars.com
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★★★★★ lovejoe91Good but not happy that my oil change expired. I thought that was very wrong and unprofessional | Read Full Review7/21/2024 12:00:00 AM | Cars.com
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★★★★★ Raymond Garcia IISean in service took great care of me and made everything smooth. Great experience all around. | Read Full Review7/21/2024 12:00:00 AM | Cars.com
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★★★★★ mlizette22This establishment has a very quick and fast service when I came to get my oil change. | Read Full Review7/21/2024 12:00:00 AM | Cars.com
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★★★★★ lovejoe91Good but not happy that my oil change expired. I thought that was very wrong and unprofessional | Read Full Review7/21/2024 12:00:00 AM | DealerRater
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★★★★★ mlizette22This establishment has a very quick and fast service when I came to get my oil change. | Read Full Review7/21/2024 12:00:00 AM | DealerRater
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★★★★★ Raymond Garcia IISean in service took great care of me and made everything smooth. Great experience all around. | Read Full Review7/21/2024 12:00:00 AM | DealerRater
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★★★★★ Frank MartinHad a great experience with the service department. Started out going to the wrong dealer, but they took me right in and took care of my service needs. The truck was done that evening. | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ DougThings went fine. Pretty much according to plan. I thought my service advisor did a fine job. Seem to take a little longer than I expected. no other comments. | Read Full Review7/21/2024 12:00:00 AM | DealerRater
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★★★★★ DougThings went fine. Pretty much according to plan. I thought my service advisor did a fine job. Seem to take a little longer than I expected. no other comments. | Read Full Review7/21/2024 12:00:00 AM | Cars.com
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★★★★★ Rickey StanfieldCan't give a good review, had my oil changed, (supposedly) not even sure that happened. No sticker, they said my air filter, cabin filter, fuel filters needed changing. I told them to do it but that didn't happen. Broke my rubber pad loose on my nerf bar on drivers side. Truck was out in the lot instead of them bringing it thru the s | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Kevin MGreat service! Sean was quick and professional!! I will ask for Sean the next time. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ William RussellGreat job was able to fix the AC and did a great job with the oil change. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Judith OrtizThe place was far from where I currently reside. Eric Melendez helped my brother out when the local car dealers would not. When we saw Eric Melendez and his team @ Surprise - Larry H Miller, we experienced great customer service and he was very helpful to help me and also my parents on deciding on the type of vehicle that we needed a | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ hammr15Great experience. Troy was amazing with communication and also wonderful customer service on the phone. | Read Full Review7/20/2024 12:00:00 AM | Cars.com
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★★★★★ adriana jThis place is awesome, see Jerry! Such a good time and everyone is a vibe! | Read Full Review7/20/2024 12:00:00 AM | Cars.com
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★★★★★ hammr15Great experience. Troy was amazing with communication and also wonderful customer service on the phone. | Read Full Review7/20/2024 12:00:00 AM | DealerRater
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★★★★★ adriana jThis place is awesome, see Jerry! Such a good time and everyone is a vibe! | Read Full Review7/20/2024 12:00:00 AM | DealerRater
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★★★★★ MAGAEasy to make appointments. Service people are clear about necessary repairs. Every repair made has been performed to my satisfaction. | Read Full Review7/19/2024 12:00:00 AM | DealerRater
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★★★★★ [email protected]Kyle K. as always provides a wonderful service experience as well as a shout out to the technicians behind the scenes who perform the service. | Read Full Review7/19/2024 12:00:00 AM | DealerRater
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★★★★★ Kelric04Mark did an amazing job helping us trade and buy a SUV that better suits our needs. We were in and out. So organized and helpful! Thank you Mark | Read Full Review7/19/2024 12:00:00 AM | DealerRater
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★★★★★ butterbuyVery clean dealership no one bugged you as I was waiting for my ride thx | Read Full Review7/19/2024 12:00:00 AM | DealerRater
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★★★★★ ri7sbi7sWas very helpful and found and issue during routine oil change and repaired issue to help prevent and further damage. | Read Full Review7/19/2024 12:00:00 AM | DealerRater
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★★★★★ ri7sbi7sWas very helpful and found and issue during routine oil change and repaired issue to help prevent and further damage. | Read Full Review7/19/2024 12:00:00 AM | Cars.com
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★★★★★ butterbuyVery clean dealership no one bugged you as I was waiting for my ride thx | Read Full Review7/19/2024 12:00:00 AM | Cars.com
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★★★★★ [email protected]Kyle K. as always provides a wonderful service experience as well as a shout out to the technicians behind the scenes who perform the service. | Read Full Review7/19/2024 12:00:00 AM | Cars.com
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★★★★★ Kelric04Mark did an amazing job helping us trade and buy a SUV that better suits our needs. We were in and out. So organized and helpful! Thank you Mark | Read Full Review7/19/2024 12:00:00 AM | Cars.com
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★★★★★ MAGAEasy to make appointments. Service people are clear about necessary repairs. Every repair made has been performed to my satisfaction. | Read Full Review7/19/2024 12:00:00 AM | Cars.com
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★★★★★ Joel SotoExcelente servicio al conseguir el mejor carro | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ DogDownI just wanna start this off with the fact that Jerry is amazing. This experience purchasing a 2020 Renegade for our daughter, makes the 5th or 6th car we have bought from this dealer. We've literally used them since the day they opened. The process of buying a car couldn't be any better than LHM makes it. Jerry always works with me a | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ theologicalwormEven with an appointment, wait time was about 45-minutes longer than the 1.5 hours estimated for an oil change. Link to follow my vehicle’s progress was never updated. | Read Full Review7/19/2024 12:00:00 AM | Cars.com
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★★★★★ theologicalwormEven with an appointment, wait time was about 45-minutes longer than the 1.5 hours estimated for an oil change. Link to follow my vehicle’s progress was never updated. | Read Full Review7/19/2024 12:00:00 AM | DealerRater
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★★★★★ 2016challyWent to this dealership for a repair that should have took two weeks at most a major part of that delay was out of their control which I completely understand. That delay was awaiting the parts from Mopar. My vehicle was there for a little over a month. Updates were very minimal every time I called to get an update service tech seeme | Read Full Review7/19/2024 12:00:00 AM | DealerRater
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★★★★★ 2016challyWent to this dealership for a repair that should have took two weeks at most a major part of that delay was out of their control which I completely understand. That delay was awaiting the parts from Mopar. My vehicle was there for a little over a month. Updates were very minimal every time I called to get an update service tech seeme | Read Full Review7/19/2024 12:00:00 AM | Cars.com
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★★★★★ Teri JohnstonFabulous fun experience! Loving our new to us super clean Jeep Wrangler. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ mike radocciaGreat service, people like kyle, jordan and christian is why I come to your dealership, thanks | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Dan HansonOil change went well, status tracker link they send you needs update as it stuck in inspection status even after I picked up the vehicle. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Eric LarochelleJon and the team were amazing! Did 90% of it on line. Accurate trade in valuation. Was in and out in 45 minutes. Love my new Jeep! | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Cody RogersMark is the man ! Great customer service! | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ adriana juarezJerry was so chill and didn’t pressure me at all! Love this place and Jerry is my new guy! | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ SmschmitterI’ve bought all of my vehicles from here. Excellent customer service. Very happy with my purchase | Read Full Review7/17/2024 12:00:00 AM | Cars.com
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★★★★★ stephenellis28Was able to assist rapidly and polite bunch of people. Was in and out quickly | Read Full Review7/17/2024 12:00:00 AM | Cars.com
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★★★★★ SmschmitterI’ve bought all of my vehicles from here. Excellent customer service. Very happy with my purchase | Read Full Review7/17/2024 12:00:00 AM | DealerRater
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★★★★★ stephenellis28Was able to assist rapidly and polite bunch of people. Was in and out quickly | Read Full Review7/17/2024 12:00:00 AM | DealerRater
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★★★★★ Juan MartinezVery good people help you find the best deals and explain all fees and numbers on the paper work making everything easy | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Nicole BrunerTook my recently purchased used car to get service and had breaker light issue, was told would take 2-3 days, which was fine, since then heard from Troy on Wednesday regarding brake issue, and I have go ahead, mind you I purchased this vehicle from them 2 months ago, but my fault for not making sure it was warrantied. So now I’m a pa | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Julio RamirezMark was spectacular and attentive. Made my experience super fast and easy! Thank you! | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Emery RyanCraig Finkey is the man!! Great guy and great service! | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Kelly Boyd-SliversGo see Jerry Reis! We have bought ALL of our vehicles from him! He’s helped us tremendously and we are extremely thankful for his help! | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ pam.sumterNot please on trade in amount I was given. Sales guy, Jordan was horrible so I had to reach out to someone else. | Read Full Review7/12/2024 12:00:00 AM | DealerRater
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★★★★★ pam.sumterNot please on trade in amount I was given. Sales guy, Jordan was horrible so I had to reach out to someone else. | Read Full Review7/12/2024 12:00:00 AM | Cars.com
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★★★★★ Paola GalazAsk for Jerry best salesman ever | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Reynaldo AcunaGreat people, Jerry os a great person, understands your needs and works the best deal for you | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Neal RosenthalJosh and Craig were a great help in picking out a great vehicle and getting financing set up | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ KoKo CollaWent to LHM in Surprise. Met Greg outside and he helped me find my dream car. A brand new Jeep Rubicon X. We were in and out (it felt like) the paperwork and everything was so easy and they let gave me a full tank before I drove off. | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Mr ChrisWas helped by Craig and Jason. If you want some no nonsense help getting a vehicle you want, go to them! No pushy tactics and friendly all around | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ Jonah FloresWe came here originally for a new Jeep but it didn't have some of the features we were looking for. Raul worked with us to find a used vehicle with all of the features we wanted! I told him that we were already pre-approved for financing and he didn't try to force us to use the dealership financing like other dealerships do. We worke | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ GoodbrothersacExceeded my expectations. Diagnosis was quick and repairs were done in a timely manner. Tyler went above and beyond and provided top notch customer service. | Read Full Review7/6/2024 12:00:00 AM | Cars.com
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★★★★★ GoodbrothersacExceeded my expectations. Diagnosis was quick and repairs were done in a timely manner. Tyler went above and beyond and provided top notch customer service. | Read Full Review7/6/2024 12:00:00 AM | DealerRater
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★★★★★ Ashleigh CelesteGreat experience with this company and employees even as an out of town experience. The employees are very professional and take care of your concerns in a timely manner! We will definitely come to them again in our next visit to AZ! | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ Chad BolyardI am writing this review to hopefully help potential consumers understands that unethical practices that Larry H Miller Dodge Ram Surprise uses when you are purchasing a used vehicle from them. Please make sure you read and understand your contract as Frankie one of the Finance Managers will lie to your face. In August of 2023 me an | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Austin HatfieldCraig was super helpful with the purchase of my new truck. He was not pushy and worked great with me getting to a price point I was looking for! Recommend anyone in the market to go check out their inventory and meet with Craig. | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Jw LymanThe sales man Creg was very helpful and made the process so much easier and we always buy with him my son and my wife both have baught with him. Definitely will come back. | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Fish_The_SwannWyatt and jordan were awesome!! | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Dan DailyOur salesman Blake offered exceptional service and was committed to making us happy ! We are thrilled with this dealership and I’m sure we will love our new Jeep Gladiator! | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Jesse WeedmanMark August was a great help too get me into my new 2015 3500 chevy. Very polite and hut me in and out in a couple short hours. | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ edward lewis07/01/2024 Update to the original post. Jesus garate left his number for me to give him a call. 5 attempts, 5 days running, he does not answer. I am unable to leave a message as his mailbox is full. Larry Miller does not care. I left 2 messages with their customer relations person whom text me to contact her. Crickets. Lip service. | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Kristin RichJordan is the best! He helped me get a brand new Charger and got my payments lower than was expected. Go see him today! | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ EsorianoRepair cost was transparent and quoted correctly, repaired in the estimated time given when making appointment. | Read Full Review6/28/2024 12:00:00 AM | DealerRater
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★★★★★ EsorianoRepair cost was transparent and quoted correctly, repaired in the estimated time given when making appointment. | Read Full Review6/28/2024 12:00:00 AM | Cars.com
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★★★★★ Terri AllenMan I hate to post negative reviews but I am at my wits end with this place. A few weeks ago my car died on the 303 right behind the dealership. I had my kiddo in the car and it was over 112 degrees out. So I called for roadside assistance and It was an estimated 90 min wait time. We had no water or anything in the car so I had to ca | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Alyssaaa1120Mark was a fantastic salesman, showed me how to use my car and offered a fantastic deal i couldn’t pass, this is my third time buying from him always great work and great service | Read Full Review6/27/2024 12:00:00 AM | Cars.com
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★★★★★ Alyssaaa1120Mark was a fantastic salesman, showed me how to use my car and offered a fantastic deal i couldn’t pass, this is my third time buying from him always great work and great service | Read Full Review6/27/2024 12:00:00 AM | DealerRater
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★★★★★ Karla AlvarezMark Augustyniak was a very helpful employee, he made sure to help me on my car journey, and was able to get me a great deal! | Read Full Review6/27/2024 12:00:00 AM | DealerRater
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★★★★★ Karla AlvarezMark Augustyniak was a very helpful employee, he made sure to help me on my car journey, and was able to get me a great deal! | Read Full Review6/27/2024 12:00:00 AM | Cars.com
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★★★★★ Avery StoxenJaxon and Jason were huge helps in helping me buy my first car! | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Emily ScullyWow!! What incredible service. Blake Goodloe truly blew me away with his professionalism, respect, kindness and awesome personality! He was so knowledgeable and honest with me. He led me in the right direction and made me feel very comfortable. I never want to buy a car from anyone else ever again! I cannot reccommend Blake enough. I | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Joseph HernandezWent in to get a car and Wyatt,Jason and KT took great care of me helped me lock in a great deal and drive off with a nee Hellcat Challenger, have them help you if you want to get the best deal. | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Charles BarkerA very nice clean and friendly dealership. My sales person Mark Augustyniak was very knowledgeable and was able to answered all my question's. | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Nicole HiltonGreat experience, knowledgeable employees and the deal was done quick! Thank you! | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Craig FI have taken my vehicle here multiple times. Sean, Alejandro, and Christian always get me into service quickly! When My engine light went Troy, Tom, and Kyle were all very helpful with guidance. Very pleased. The service managers made themselves know and introduced themselves while I was in the lounge. Good people! | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Jason HiltonBought a TRX and man what an animal??. The sales team is outstanding from the GM down. Don’t know if there’s a better sales staff out there. Service is great as well. Had an aftermarket bumper, light bar and fogs installed couldn’t be happier. Thanks Surprise CJDR | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Robert StoxenStressfree purchase with a price I wanted. Thanks Jaxon, and Jason. | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Jarret DandreaWyatt is get person and was really helpful through the whole process of buying my first car. Highly recommend if you ever need to buy any vehicle!! | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Mariel AnnI will never buy from this place again. Loads of hidden charges. Extended warranty is a joke. Don’t do it! Take your business elsewhere! | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Brandi FreytaThe experience at the dealship for buying my truck was excellent. Thank you Gregory. I will tell other to come. | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Andrew KellenbergerTypical dealership they overcharge for everything they sell you warrantees that they don’t stand behind as with all dealerships I have found in Arizona. They will take advantage of you to the point if you don’t know what you’re looking at or talking about you’ll spend thousands of dollars unnecessarily To follow up on my original po | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ edward lewisI took my dodge truck in for a/c repair on a Thursday. Kyle was my contact. I did not hear from them until tuesday. They said they had a person scheduled to look at my truck but he had an emergency, went home. On possibly Wednesday, was told my truck would be covered under warranty. Saturday I received a call saying the warranty comp | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Susan GRecently did business and serviced my daughter's SUV at this dealership. Wonderful people and very friendly. | Read Full Review6/24/2024 12:00:00 AM | Cars.com
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★★★★★ Susan GRecently did business and serviced my daughter's SUV at this dealership. Wonderful people and very friendly. | Read Full Review6/24/2024 12:00:00 AM | DealerRater
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★★★★★ CadeThe shop was professional, easy to work with, and got my truck done quickly. They provided suggestions on what services needed attention, what could wait, and what was more pressing of an issue. | Read Full Review6/22/2024 12:00:00 AM | DealerRater
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★★★★★ CadeThe shop was professional, easy to work with, and got my truck done quickly. They provided suggestions on what services needed attention, what could wait, and what was more pressing of an issue. | Read Full Review6/22/2024 12:00:00 AM | Cars.com
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★★★★★ Gustavo RomanMy family and I were on a family trip in Gilbert AZ and my dad's Ram broke down right before arriving. It was towed to this dealership. We had called other dealerships to get an ETA on it being fixed and other places said it would take 7 days to get fixed. Junior Rodriguez at Dodge Ram Avondale was amazing and was able to get my dad' | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Ian CMark August was great! Easy process to trade in and buy my dream used 4runner. Wasn’t too pushy and the people at this dealership were nice. | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Ray BarnesNEVER BUY USED from here! I purchased a 19 ram 2500 from here certified used for 77k with 25k down and was told after purchase it would have to come back in for a wire harness clip. I live 2 hrs away but ok then they have it for 2 weeks then all the issues start. Then multiple electrical issues later I find out they sold it knowing i | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Abigail LopezExcellent service! Erik Melendez helped me out and got me a great deal on my Jeep Wrangler. He was very helpful and friendly! | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ robnorman10Jesse Alvarez was a pleasure to work with and frequently checks with me to make sure everything is good with the vehicle I purchased. | Read Full Review6/21/2024 12:00:00 AM | Cars.com
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★★★★★ Jesse M.Had a great experience at Larry H. Miller! Jesus Alvarez helped me out and made the process quick and easy while maintaining a positive and friendly attitude. His customer service was outstanding and the rest of the staff was also very welcoming. I will definitely be coming back! | Read Full Review6/21/2024 12:00:00 AM | Cars.com
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★★★★★ ArlowenNo hassle. Straight forward salesman made the deal seamless. Good price for vehicle, and trade value was great. | Read Full Review6/21/2024 12:00:00 AM | Cars.com
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★★★★★ Jesse M.Had a great experience at Larry H. Miller! Jesus Alvarez helped me out and made the process quick and easy while maintaining a positive and friendly attitude. His customer service was outstanding and the rest of the staff was also very welcoming. I will definitely be coming back! | Read Full Review6/21/2024 12:00:00 AM | DealerRater
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★★★★★ robnorman10Jesse Alvarez was a pleasure to work with and frequently checks with me to make sure everything is good with the vehicle I purchased. | Read Full Review6/21/2024 12:00:00 AM | DealerRater
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★★★★★ ArlowenNo hassle. Straight forward salesman made the deal seamless. Good price for vehicle, and trade value was great. | Read Full Review6/21/2024 12:00:00 AM | DealerRater
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★★★★★ Douglas VaughanI'd like to recommend "Jerry The Jeep Guy" at Larry H. Miller Chrysler Jeep Dodge Ram in Surprise. Although it took many months for us to figure out exactly what we needed, Jerry proved to be patient, knowledgeable, professional, and easy to work with. He was always focussed on meeting our needs, and never exhibited any pressure to | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Robert FrisbyJordan always gets the job done! and has the customers best interest at mind | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ stevekelley71Professional services, friendly staff with a variety of services and resources. Recommended to, all west side folks | Read Full Review6/19/2024 12:00:00 AM | DealerRater
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★★★★★ stevekelley71Professional services, friendly staff with a variety of services and resources. Recommended to, all west side folks | Read Full Review6/19/2024 12:00:00 AM | Cars.com
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★★★★★ mbjorkman1118Only saving grace is Christian in the service dept. the rest ????????????. Sales all about $$$$ bad | Read Full Review6/19/2024 12:00:00 AM | Cars.com
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★★★★★ mbjorkman1118Only saving grace is Christian in the service dept. the rest ????????????. Sales all about $$$$ bad | Read Full Review6/19/2024 12:00:00 AM | DealerRater
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★★★★★ lorre.lyonsWe knew what vehicle we were looking for going in. The process at the dealership was quick, friendly and professional. Jon made sure we understood all of our financing options and worked with us on our trade-in. Once the paperwork was complete, Jon made sure our vehicle was washed and full of gas. He went over the basics of our vehic | Read Full Review6/18/2024 12:00:00 AM | DealerRater
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★★★★★ lorre.lyonsWe knew what vehicle we were looking for going in. The process at the dealership was quick, friendly and professional. Jon made sure we understood all of our financing options and worked with us on our trade-in. Once the paperwork was complete, Jon made sure our vehicle was washed and full of gas. He went over the basics of our vehic | Read Full Review6/18/2024 12:00:00 AM | Cars.com
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★★★★★ kayla dunningTeoy always takes care of me and my Jeep. And a shout out to Ron for getting me to and from the dealership when I couldnt get a ride! | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Dianna BurruelBeware! Take your business elsewhere. Came here to make a new vehicle purchase for them to call me a month later to bring the vehicle back. No communication. Poor workmanship. | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Buddy SchwartzJerry is a great guy to work with buying anew vehicle???? | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Jeff Ekery3rd jeep from Jerry. Amazing customer service. The best. | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ anthonyOverall amazing experience! Greg my sales rep was awesome from start to finish, travis was awesome in finance. Did not feel pressured whatsoever. I'm a repeat customer here and was so happy to deal with the same people from my first purchase. | Read Full Review6/17/2024 12:00:00 AM | Cars.com
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★★★★★ anthonyOverall amazing experience! Greg my sales rep was awesome from start to finish, travis was awesome in finance. Did not feel pressured whatsoever. I'm a repeat customer here and was so happy to deal with the same people from my first purchase. | Read Full Review6/17/2024 12:00:00 AM | DealerRater
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★★★★★ sapoo354Jesse was great to work with and kept me abreast on what was going on. He knew the options I was looking for in a truck and kept me updated until the truck I was looking for became available. He also checked in on me afterwards to see if I was satisfied with my purchase. | Read Full Review6/16/2024 12:00:00 AM | DealerRater
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★★★★★ ponceelizabeth17Jesus was great I felt respected especially as a woman in a car department. He respected my budget and got me in a beautiful car. He helped me understand all the finance options, too. great customer service ! | Read Full Review6/16/2024 12:00:00 AM | DealerRater
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★★★★★ sapoo354Jesse was great to work with and kept me abreast on what was going on. He knew the options I was looking for in a truck and kept me updated until the truck I was looking for became available. He also checked in on me afterwards to see if I was satisfied with my purchase. | Read Full Review6/16/2024 12:00:00 AM | Cars.com
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★★★★★ ponceelizabeth17Jesus was great I felt respected especially as a woman in a car department. He respected my budget and got me in a beautiful car. He helped me understand all the finance options, too. great customer service ! | Read Full Review6/16/2024 12:00:00 AM | Cars.com
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★★★★★ seanprinner88Clean, friendly customer service, the salesmen don't pressure you. Jesse Alvarez our salesman has been a great salesman for the last four vehicles we have purchased | Read Full Review6/15/2024 12:00:00 AM | Cars.com
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★★★★★ TonyaJesse is not only a good salesperson but also a good person. He took his time assessing my needs and wants and never once was pushy. He worked very hard to get me on a vehicle and I appreciate him. He will definitely get my repeat business. | Read Full Review6/15/2024 12:00:00 AM | Cars.com
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★★★★★ HeritageSiriLarry Miller Surprise always does a wonderfully thorough job on my Jeep. I can always count on them to take good care of me! | Read Full Review6/15/2024 12:00:00 AM | Cars.com
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★★★★★ ruthlalogonzalezOur service Advisor Sean Clarke took excellent care of our vehicle when we brought it in for routine service. He thoroughly explained the process and kept us informed along the way! | Read Full Review6/15/2024 12:00:00 AM | Cars.com
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★★★★★ ArmandoJesse helped me with my recent purchase of a Durango. He was very detailed and catered to our every need. I will be buying all my cars from Jesse for life! | Read Full Review6/15/2024 12:00:00 AM | Cars.com
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★★★★★ kro.redbird2Always have a great experience with their service! I trust their inspections and recommendations as they provide photos and explanations. Scheduling is easy online or by phone. Everyone is quick to help in person. Keep up the good work?? | Read Full Review6/15/2024 12:00:00 AM | Cars.com
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★★★★★ seanprinner88Clean, friendly customer service, the salesmen don't pressure you. Jesse Alvarez our salesman has been a great salesman for the last four vehicles we have purchased | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ ruthlalogonzalezOur service Advisor Sean Clarke took excellent care of our vehicle when we brought it in for routine service. He thoroughly explained the process and kept us informed along the way! | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ ArmandoJesse helped me with my recent purchase of a Durango. He was very detailed and catered to our every need. I will be buying all my cars from Jesse for life! | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ HeritageSiriLarry Miller Surprise always does a wonderfully thorough job on my Jeep. I can always count on them to take good care of me! | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ kro.redbird2Always have a great experience with their service! I trust their inspections and recommendations as they provide photos and explanations. Scheduling is easy online or by phone. Everyone is quick to help in person. Keep up the good work?? | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ TonyaJesse is not only a good salesperson but also a good person. He took his time assessing my needs and wants and never once was pushy. He worked very hard to get me on a vehicle and I appreciate him. He will definitely get my repeat business. | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ Marshall DinesOutstanding Service at Larry H. Miller Surprise Edit: I did not fully realize all of the things that were done for me until after I picked up my Jeep. I won’t go into details, but suffice it to say, they took very good care of me. While my situation was a bit unique, they went above and beyond! Thank you! I recently had my Jeep Gla | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Josh chesneyJordan was awesome big help with getting me the car I want ! | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ David SignorLove going to Larry Miller Jeep for my jeep issues. The service advisor Sean is a rock star. He is definitely an asset to this dealership. | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Ernie LeclairFrom my first call to delivery, everyone was great. My salesmen Raul, went out of his way to make sure that everything went smooth. I would buy from this Dealership again. | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Christine KuschewskiTyler shared details about what was going on with my car throughout the process. The service was great! | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ C-I NicholsonSean and the team were great today! They answers my questions, and were very timely. Not pushy about adding extras on but kept it real also about needs of the car | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ matt xtracksHonest! I asked for service on my truck engine that could have been internal. They diagnosed it and found something minor. | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ MercedesThe dealership is always clean and the service department is always friendly and helpful. Yeah | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ MercedesThe dealership is always clean and the service department is always friendly and helpful. Yeah | Read Full Review6/15/2024 12:00:00 AM | Cars.com
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★★★★★ LancerimesmMade an appointment a day before, showed up for the appointment to be told the person the appointment was under was not there, and they were several days backed up. (Whats the point of making an appointment?) Then was called hours later to be told they didn't know where my vehicle was. After an hour of arguing with them and the tow c | Read Full Review6/15/2024 12:00:00 AM | Cars.com
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★★★★★ LancerimesmMade an appointment a day before, showed up for the appointment to be told the person the appointment was under was not there, and they were several days backed up. (Whats the point of making an appointment?) Then was called hours later to be told they didn't know where my vehicle was. After an hour of arguing with them and the tow c | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ Brianna.badiniThis dealership was amazing! I worked with Jesse Alvarez and he made this experience feel like a true celebration a we even had pizza! Thank you guys :) definitely my most memorable car purchasing journey. <3 | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ laurahJesse is the only person I seek out when needing assistance. Will only work with Larry Miller Chrysler Jeep Dodge Ram Surprise for my vehicle purchases and maintenance. Long and loyal customer. | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ altimeemy84I recently purchased a car from Jesus Jr and I couldn't be happier with my experience. He was professional, knowledgeable, and made the entire process easy and stress-free. The car I purchased is in excellent condition and exactly what I was looking for. I highly recommend Jesus Jr to anyone in the market for a new vehicle. Thank you | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ CarlaJesse Alvarez is always such a great help! His enthusiasm in helping people find their dream car is amazing!! Go to Jesse if you’re looking for your next car! | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ JasmineResponded very quickly and helped me with all the questions I had. Received the best customer service and assistance with getting my new car. Very professional! Thank you Jesus! | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ cesarfuentesI recently had the pleasure of working with Jesus Alvarez Jr at Larry H Miller Chrysler Jeep Dodge Ram Surprise, and I must say, the experience exceeded my expectations. From the moment I walked in, Jesus greeted me with a warm smile and made me feel valued as a customer. His knowledge of the vehicles and willingness to answer all my | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ gabeDI’m so glad I found Jesse at Larry H Miller. I was expecting a tough time having to shop for a car but he made the whole experience convenient and enjoyable. I’ll be recommending him to friends and family thank you Jesse! | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ JuanI purchased my 2022 Ram 1500 and I could not be more pleased with Jesse Alvarez. He truly made this an experience of a lifetime! I have never been treated so well at a dealership. Jesse went above and beyond for me to be able to find the right vehicle. I also recommended my brother and my cousin to purchase a vehicle from Jesse. If I | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ Mike HonchoI recently had the pleasure of purchasing a vehicle from Jesse, and I must say, the experience was nothing short of exceptional. From the moment I stepped onto the lot, Jesse's passion for cars was evident. His extensive knowledge and genuine enthusiasm made the entire process enjoyable. Jesse's dedication to his craft and hard work | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ AnthonyI had an incredible experience buying my Jeep from Jesse. What I really appreciate was his honesty. He was fully transparent about everything and overall made sure I was taken care of. | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ DalainobI usually don't do reviews whether they're good or bad. But when you run into professionalism & customer service. All wrapped up in one car salesman, I feel the review is due. I'm on my second car from Larry Miller of Surprise. But I'm only on one salesman: Jesus Alvarez Jr?? Not only did my car come with the upmost respect. It also | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ JCJesse helped me purchase my 2021 dodge Durango. There are four things in life I love, those things are my children/wife, Bitcoin, America, and Jesse from Larry H Miller | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ JeffI took my civic there and walked out with more than I needed but Jesse Jr made the process smooth like butter | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ JeffI didn’t think I would get approved for a car but Jesse found me a car and I was approved | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ gabeDI’m so glad I found Jesse at Larry H Miller. I was expecting a tough time having to shop for a car but he made the whole experience convenient and enjoyable. I’ll be recommending him to friends and family thank you Jesse! | Read Full Review6/14/2024 12:00:00 AM | Cars.com
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★★★★★ CarlaJesse Alvarez is always such a great help! His enthusiasm in helping people find their dream car is amazing!! Go to Jesse if you’re looking for your next car! | Read Full Review6/14/2024 12:00:00 AM | Cars.com
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★★★★★ altimeemy84I recently purchased a car from Jesus Jr and I couldn't be happier with my experience. He was professional, knowledgeable, and made the entire process easy and stress-free. The car I purchased is in excellent condition and exactly what I was looking for. I highly recommend Jesus Jr to anyone in the market for a new vehicle. Thank you | Read Full Review6/14/2024 12:00:00 AM | Cars.com
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★★★★★ laurahJesse is the only person I seek out when needing assistance. Will only work with Larry Miller Chrysler Jeep Dodge Ram Surprise for my vehicle purchases and maintenance. Long and loyal customer. | Read Full Review6/14/2024 12:00:00 AM | Cars.com
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★★★★★ Brianna.badiniThis dealership was amazing! I worked with Jesse Alvarez and he made this experience feel like a true celebration a we even had pizza! Thank you guys :) definitely my most memorable car purchasing journey. <3 | Read Full Review6/14/2024 12:00:00 AM | Cars.com
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★★★★★ Mike HonchoI recently had the pleasure of purchasing a vehicle from Jesse, and I must say, the experience was nothing short of exceptional. From the moment I stepped onto the lot, Jesse's passion for cars was evident. His extensive knowledge and genuine enthusiasm made the entire process enjoyable. Jesse's dedication to his craft and hard work | Read Full Review6/14/2024 12:00:00 AM | Cars.com
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★★★★★ cesarfuentesI recently had the pleasure of working with Jesus Alvarez Jr at Larry H Miller Chrysler Jeep Dodge Ram Surprise, and I must say, the experience exceeded my expectations. From the moment I walked in, Jesus greeted me with a warm smile and made me feel valued as a customer. His knowledge of the vehicles and willingness to answer all my | Read Full Review6/14/2024 12:00:00 AM | Cars.com
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★★★★★ DalainobI usually don't do reviews whether they're good or bad. But when you run into professionalism & customer service. All wrapped up in one car salesman, I feel the review is due. I'm on my second car from Larry Miller of Surprise. But I'm only on one salesman: Jesus Alvarez Jr?? Not only did my car come with the upmost respect. It also | Read Full Review6/14/2024 12:00:00 AM | Cars.com
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★★★★★ JuanI purchased my 2022 Ram 1500 and I could not be more pleased with Jesse Alvarez. He truly made this an experience of a lifetime! I have never been treated so well at a dealership. Jesse went above and beyond for me to be able to find the right vehicle. I also recommended my brother and my cousin to purchase a vehicle from Jesse. If I | Read Full Review6/14/2024 12:00:00 AM | Cars.com
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★★★★★ JCJesse helped me purchase my 2021 dodge Durango. There are four things in life I love, those things are my children/wife, Bitcoin, America, and Jesse from Larry H Miller | Read Full Review6/14/2024 12:00:00 AM | Cars.com
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★★★★★ AnthonyI had an incredible experience buying my Jeep from Jesse. What I really appreciate was his honesty. He was fully transparent about everything and overall made sure I was taken care of. | Read Full Review6/14/2024 12:00:00 AM | Cars.com
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★★★★★ JasmineResponded very quickly and helped me with all the questions I had. Received the best customer service and assistance with getting my new car. Very professional! Thank you Jesus! | Read Full Review6/14/2024 12:00:00 AM | Cars.com
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★★★★★ JeffI took my civic there and walked out with more than I needed but Jesse Jr made the process smooth like butter | Read Full Review6/14/2024 12:00:00 AM | Cars.com
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★★★★★ JeffI didn’t think I would get approved for a car but Jesse found me a car and I was approved | Read Full Review6/14/2024 12:00:00 AM | Cars.com
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★★★★★ mykcazEverything took alot of time but the deal finally got done. But was happy with how friendly everyone treated me and my wife. We will buy are next Jeep there. | Read Full Review6/14/2024 12:00:00 AM | Cars.com
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★★★★★ mykcazEverything took alot of time but the deal finally got done. But was happy with how friendly everyone treated me and my wife. We will buy are next Jeep there. | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ Dan kupskyEveryone was extremely friendly and professional. I will return for sure!! Loved the customer service and felt pricing was fair. | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ MarshallDinesI recently had my Jeep Gladiator serviced at Larry H. Miller Surprise for an engine leak and an alignment issue. From start to finish, the experience was exceptional. My service advisor, TJ, demonstrated outstanding communication skills, keeping me informed throughout the entire process, especially during a part shortage that extende | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ jpena4Thank you,you did a great job you keep us informed that was very nice of you. Thanks John Pena | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ corinajohnson777I have been taking my vehicle here for oil changes and any needed repairs since 2021. I always have a great experience! The service staff is wonderful and honest.The work they do here is top quality and reasonably priced. I wouldn’t trust my vehicle to any other service center, I highly recommend you take your vehicle here for the be | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ MarshallDinesI recently had my Jeep Gladiator serviced at Larry H. Miller Surprise for an engine leak and an alignment issue. From start to finish, the experience was exceptional. My service advisor, TJ, demonstrated outstanding communication skills, keeping me informed throughout the entire process, especially during a part shortage that extende | Read Full Review6/13/2024 12:00:00 AM | Cars.com
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★★★★★ corinajohnson777I have been taking my vehicle here for oil changes and any needed repairs since 2021. I always have a great experience! The service staff is wonderful and honest.The work they do here is top quality and reasonably priced. I wouldn’t trust my vehicle to any other service center, I highly recommend you take your vehicle here for the be | Read Full Review6/13/2024 12:00:00 AM | Cars.com
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★★★★★ Dan kupskyEveryone was extremely friendly and professional. I will return for sure!! Loved the customer service and felt pricing was fair. | Read Full Review6/13/2024 12:00:00 AM | Cars.com
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★★★★★ jpena4Thank you,you did a great job you keep us informed that was very nice of you. Thanks John Pena | Read Full Review6/13/2024 12:00:00 AM | Cars.com
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★★★★★ Garry MatthewsGreat customer service throughout the entire ordering and buying process! Service department is fantastic as well! | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Wil CanateSean was very helpful in getting me the information I needed and pricing, and me a ride back home while they worked on my truck. | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Marshall DinesOutstanding Service at Larry H. Miller Surprise I recently had my Jeep Gladiator serviced at Larry H. Miller Surprise for an engine leak and an alignment issue. From start to finish, the experience was exceptional. My service advisor, TJ, demonstrated outstanding communication skills, keeping me informed throughout the entire proces | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ maria adams-loweTroy was great kept me informed of what issues needed to be taken care of and time it would take to complete. I would recommend Larry H Miller Dodge Service Department Surprise | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Bill GreigService department covering In warranty they had to replace the main battery. 35,000 under 3 years at that time, I was advised it's good for 3 years. Now they're saying $300.00 plus. And it's not because it's out of warranty the car. That they're doing a one time, but it's voiding future issue with it. They don't stand behind there w | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Danbranson1Lied about doing pre owned certification checklist. Entire under carriage of the jeep was caked in inch thick mud. You can’t do 150 point inspection when the inspected parts are caked in mud. Sure enough the next day a pool of oil was on my driveway from a gasket that was missing! Horrible customer service and sales team was even wor | Read Full Review6/13/2024 12:00:00 AM | Cars.com
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★★★★★ Danbranson1Lied about doing pre owned certification checklist. Entire under carriage of the jeep was caked in inch thick mud. You can’t do 150 point inspection when the inspected parts are caked in mud. Sure enough the next day a pool of oil was on my driveway from a gasket that was missing! Horrible customer service and sales team was even wor | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ c.rath0012Very good service. Very have any issues purchasing a vehicle or getting service done our vehicles. | Read Full Review6/12/2024 12:00:00 AM | DealerRater
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★★★★★ c.rath0012Very good service. Very have any issues purchasing a vehicle or getting service done our vehicles. | Read Full Review6/12/2024 12:00:00 AM | Cars.com
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★★★★★ James PowerEverything went great oil change was quick and tire rotation was just what I needed. | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Jena JennejohnThe staff at Larry H. Miller Dodge Jeep in Surprise have the best service in their sells and service departments. Especially Troy in Service and Craig in Sells. They go above and beyond the call of professional sales and service. Great people and very knowledgeable. Thank you guys so much for everything. | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Ryan FreemanMy Service Advisor, Christian, was awesome to work with. Very knowledgeable, communicative and prompt. | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Mike DGreat service, thorough review and quick response time | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Billy GarrettMy appointment went as planned. The service representative suggested a couple of services based on my vehicle mileage. I elected two of the services as well as the service I was there for which was oil, filter and a tire rotation. I was pleased with the time it took to complete my vehicle. My vehicle has never been serviced anywhere | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Pat KouryHad an appointment for 7:00am for two recalls. When I set up the appointment I advised I would wait for the repairs. Vehicle was done and back on the service drive at 7:50. At 8:30 I went back to the service department checking on my vehicle. Was told by the service writer he was too busy to finish my paperwork. I went back inside wa | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Becca WoodbeckTJ was amazing kept me up to date on the service of my Jeep. 10/10 | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Yvon10Very efficient work, very courteous staff. Good place to work with, they keep you well informed. | Read Full Review6/10/2024 12:00:00 AM | Cars.com
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★★★★★ JLGreat overall experience. On time, did everything they said they would, and very respectful of your time. Glad I took my truck back here even if it was a little bit longer of a drive to get a few minor things done. Thank you! LHM Bell Road could learn a lot from Surprise! | Read Full Review6/10/2024 12:00:00 AM | Cars.com
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★★★★★ Yvon10Very efficient work, very courteous staff. Good place to work with, they keep you well informed. | Read Full Review6/10/2024 12:00:00 AM | DealerRater
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★★★★★ JLGreat overall experience. On time, did everything they said they would, and very respectful of your time. Glad I took my truck back here even if it was a little bit longer of a drive to get a few minor things done. Thank you! LHM Bell Road could learn a lot from Surprise! | Read Full Review6/10/2024 12:00:00 AM | DealerRater
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★★★★★ eduardovargas071929You people are professional doing your job tank you for your services all kip doing business with you | Read Full Review6/9/2024 12:00:00 AM | DealerRater
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★★★★★ dchad2525When we first arrived we had less than a 5 minute wait time period. Sean and the service department graded us was very helpful yeah Bob and answer all of our questions took us to areas that we needed to be into explain a lot of things that we did not know he was very friendly period the dealership itself everyone that we saw were fri | Read Full Review6/9/2024 12:00:00 AM | DealerRater
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★★★★★ myrantorainGreat. Customer service…good looking showroom with nice cars and a clean environment. courteous staff as well.. | Read Full Review6/9/2024 12:00:00 AM | DealerRater
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★★★★★ dchad2525When we first arrived we had less than a 5 minute wait time period. Sean and the service department graded us was very helpful yeah Bob and answer all of our questions took us to areas that we needed to be into explain a lot of things that we did not know he was very friendly period the dealership itself everyone that we saw were fri | Read Full Review6/9/2024 12:00:00 AM | Cars.com
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★★★★★ eduardovargas071929You people are professional doing your job tank you for your services all kip doing business with you | Read Full Review6/9/2024 12:00:00 AM | Cars.com
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★★★★★ myrantorainGreat. Customer service…good looking showroom with nice cars and a clean environment. courteous staff as well.. | Read Full Review6/9/2024 12:00:00 AM | Cars.com
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★★★★★ FaceOG44My service adviser Sean Clarke did a fantastic job. But it took over three hours for my oil change today which is ridiculous!!! Normally this dealership gets things done in a timely manner but today I guess they had issues. | Read Full Review6/9/2024 12:00:00 AM | Cars.com
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★★★★★ FaceOG44My service adviser Sean Clarke did a fantastic job. But it took over three hours for my oil change today which is ridiculous!!! Normally this dealership gets things done in a timely manner but today I guess they had issues. | Read Full Review6/9/2024 12:00:00 AM | DealerRater
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★★★★★ zanefraley1234Sean Clark is always the go to guy. He was the sales person who originally helped me purchase my vehicle a couple years back. Now he’s the person to assist me with my service whenever it’s needed. | Read Full Review6/8/2024 12:00:00 AM | DealerRater
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★★★★★ zanefraley1234Sean Clark is always the go to guy. He was the sales person who originally helped me purchase my vehicle a couple years back. Now he’s the person to assist me with my service whenever it’s needed. | Read Full Review6/8/2024 12:00:00 AM | Cars.com
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★★★★★ Zane FraleyAlways have a great experience. Anything you need Sean Clark is the guy. | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ steve jaichnerSean gave me a great deal on my new tires | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Jrw2scw2012Great support for changing out diesel def pump and flushing system. Appreciate Service Manager Mike Queen and TJ the service advisor. Thanks | Read Full Review6/8/2024 12:00:00 AM | Cars.com
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★★★★★ Jrw2scw2012Great support for changing out diesel def pump and flushing system. Appreciate Service Manager Mike Queen and TJ the service advisor. Thanks | Read Full Review6/8/2024 12:00:00 AM | DealerRater
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★★★★★ SprklnfdeEvery time I go in, I get a rude service person. They change prices all the time and I’m fed up. | Read Full Review6/8/2024 12:00:00 AM | DealerRater
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★★★★★ SprklnfdeEvery time I go in, I get a rude service person. They change prices all the time and I’m fed up. | Read Full Review6/8/2024 12:00:00 AM | Cars.com
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★★★★★ redfiredawgI've been using this dealership and service department for years, never had any issues. No complaints. | Read Full Review6/7/2024 12:00:00 AM | Cars.com
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★★★★★ kenandkatplus2Courteous, clean facility and prompt service. Sean was my service advisor and was welcoming and helpful with my service appointment | Read Full Review6/7/2024 12:00:00 AM | Cars.com
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★★★★★ pjtingleyArmando did a great job of keeping us informed and made life simple. Our vehicle was in and out on time | Read Full Review6/7/2024 12:00:00 AM | Cars.com
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★★★★★ orangeangel2003Sean Clarke was great! Excellent service. Very friendly. Fast and efficient. Very helpful would definitely deal with him again | Read Full Review6/7/2024 12:00:00 AM | Cars.com
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★★★★★ kenandkatplus2Courteous, clean facility and prompt service. Sean was my service advisor and was welcoming and helpful with my service appointment | Read Full Review6/7/2024 12:00:00 AM | DealerRater
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★★★★★ orangeangel2003Sean Clarke was great! Excellent service. Very friendly. Fast and efficient. Very helpful would definitely deal with him again | Read Full Review6/7/2024 12:00:00 AM | DealerRater
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★★★★★ pjtingleyArmando did a great job of keeping us informed and made life simple. Our vehicle was in and out on time | Read Full Review6/7/2024 12:00:00 AM | DealerRater
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★★★★★ redfiredawgI've been using this dealership and service department for years, never had any issues. No complaints. | Read Full Review6/7/2024 12:00:00 AM | DealerRater
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★★★★★ Antoinette MartinezChristian was very attentive, called to inform me with each step, and didn’t have a problem with any delays. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Daniel LeonChristian Melendez was an phonmenal employee at Larry h killer the level of patience’s and commitment is a true assets to this company please keep him there as long as you can five stars all around ?? | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Lynn EstepI was looking forward to my appointment with Larry H Miller Jeep with great anticipation. I know whenever I take my vehicle into Larry H Miller that I will be treated kindly respectfully and with people who know what they’re doing. I needed basic routine maintenance and it was done expeditiously in a timely manner. They were so kind | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ AlexWent to pick my truck truck and the air bag light was on. It wasn’t on when I dropped it off?? | Read Full Review6/7/2024 12:00:00 AM | DealerRater
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★★★★★ AlexWent to pick my truck truck and the air bag light was on. It wasn’t on when I dropped it off?? | Read Full Review6/7/2024 12:00:00 AM | Cars.com
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★★★★★ Gabriela.ruiz01kindness and courtesy. Service good attention, Above all, patience with people who do not know their language well. | Read Full Review6/7/2024 12:00:00 AM | Cars.com
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★★★★★ Gabriela.ruiz01kindness and courtesy. Service good attention, Above all, patience with people who do not know their language well. | Read Full Review6/7/2024 12:00:00 AM | DealerRater
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★★★★★ Meldrick CooperLarry H Miller is typically my go to dealership for anything Dodge related but this last experience was not great. I've never been in a position where I've had to bring a vehicle back because the deal, on the dealerships end, was not finalized properly. In addition, I always love when a dealership states "we can't adjust the numbers, | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ BarbaraShawn took very good care of us. Told what he was going to do and how much it was going to cost . And in record time. Thanks again for a great job . | Read Full Review6/6/2024 12:00:00 AM | DealerRater
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★★★★★ ShannonGreat service! TJ Stream was my service provider and he is a wonderful person you can totally trust to take care of you and your vehicle! He treats you like family not just another customer. He is a credit to the company. Thank you for the personal care and great service! | Read Full Review6/6/2024 12:00:00 AM | DealerRater
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★★★★★ VANESSA AMickey is amazing. He really took care of me and I can trust his word. | Read Full Review6/6/2024 12:00:00 AM | DealerRater
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★★★★★ FredcatSurprise jeep Larry Miller has the best sales and service! Christian, in service, does an excellent job keeping you up to date when you come on. | Read Full Review6/6/2024 12:00:00 AM | DealerRater
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★★★★★ VANESSA AMickey is amazing. He really took care of me and I can trust his word. | Read Full Review6/6/2024 12:00:00 AM | Cars.com
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★★★★★ ShannonGreat service! TJ Stream was my service provider and he is a wonderful person you can totally trust to take care of you and your vehicle! He treats you like family not just another customer. He is a credit to the company. Thank you for the personal care and great service! | Read Full Review6/6/2024 12:00:00 AM | Cars.com
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★★★★★ FredcatSurprise jeep Larry Miller has the best sales and service! Christian, in service, does an excellent job keeping you up to date when you come on. | Read Full Review6/6/2024 12:00:00 AM | Cars.com
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★★★★★ BarbaraShawn took very good care of us. Told what he was going to do and how much it was going to cost . And in record time. Thanks again for a great job . | Read Full Review6/6/2024 12:00:00 AM | Cars.com
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★★★★★ NeuciI have had better experiences, with other dealerships. Service advisor didn’t return my calls, I paid way too much for the service I received. | Read Full Review6/6/2024 12:00:00 AM | Cars.com
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★★★★★ NeuciI have had better experiences, with other dealerships. Service advisor didn’t return my calls, I paid way too much for the service I received. | Read Full Review6/6/2024 12:00:00 AM | DealerRater
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★★★★★ Kaitlyn KatsarosTom was very knowledgeable and helpful with getting my car fixed in a timely manner. Thank you so much! | Read Full Review6/5/2024 12:00:00 AM | DealerRater
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★★★★★ Kaitlyn KatsarosTom was very knowledgeable and helpful with getting my car fixed in a timely manner. Thank you so much! | Read Full Review6/5/2024 12:00:00 AM | Cars.com
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★★★★★ Gary GregsonGreat service and staff. Shawn was by far the best service manager I've had at this dealership. He kept me informed about any issues my Durango might have. He was very professional and extremely intelligent. I will continue to use this dealership as long as Shawn is my service advisor. Please pass this on to him. | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ YOUR BOY JAIMESean was knowledgeable, answered all my questions...I was in and out like a stick up robbery. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Kathy HatchWe were very impressed with the service that we received | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ sherriheathWas early for my appt, not a problem. Troy came out, took my info and key and was off. After a short time he came and gave me an assessment of my veh, discussed service then went and took care of business. This was a nice service, Troy was friendly/polite and helpful. Very happy with my Jeep and the care and customer service provided | Read Full Review6/4/2024 12:00:00 AM | Cars.com
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★★★★★ Josh_vallin2010The guys are always on point and have great customer service . Excellent service for sure each time i come in. | Read Full Review6/4/2024 12:00:00 AM | Cars.com
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★★★★★ sherriheathWas early for my appt, not a problem. Troy came out, took my info and key and was off. After a short time he came and gave me an assessment of my veh, discussed service then went and took care of business. This was a nice service, Troy was friendly/polite and helpful. Very happy with my Jeep and the care and customer service provided | Read Full Review6/4/2024 12:00:00 AM | DealerRater
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★★★★★ Josh_vallin2010The guys are always on point and have great customer service . Excellent service for sure each time i come in. | Read Full Review6/4/2024 12:00:00 AM | DealerRater
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★★★★★ Wolf packThe overall sales experience at the dealership was okay at best. The post purchase experience (compared to other dealerships I’ve had in the Phoenix metro area) has been worse. Considering we purchased a new car and spent a considerable amount of money, there has been zero communication since we left the lot to include messages we le | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ mr_michaelmaresGood customer service... Good location... Trusting. Decent turn around time. Good on prices. Fair inspection. | Read Full Review6/2/2024 12:00:00 AM | DealerRater
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★★★★★ mr_michaelmaresGood customer service... Good location... Trusting. Decent turn around time. Good on prices. Fair inspection. | Read Full Review6/2/2024 12:00:00 AM | Cars.com