Chapman Dodge Chrysler Jeep

★★★★★ Ella Ruffino

Jim Trafficanta was superb. We traded in my 2020 Elantra for a lightly used 2023 Tuscon and he was able to keep my payments under 400$ which was stellar. Overall just a positive experience with a kind and considerate person. Yannick also introduced me to all the car's features before I left, allowing me to be more confident on the dr | Read Full Review

11/18/2024 12:00:00 AM | Google

★★★★★ Jessica Hedglin

Carlos Orellana was amazing, made the buying process fun and fast! Thanks so much for all the help!! | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Pedro Rodriguez

Excellent car buying experience. Yannick was beyond helpful. He made buying a car simple, easy, and quick! 10/10 | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Emily chetner

Greatest and fastest car buying experience ever! About three hours from start to finish. Diego was awesome and made me see the value in the SUV I was interested in! Went in simply to test drive it and drove home in it! I also really appreciate that they are closed on Sundays so everyone can spend time with their families. Would recom | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Karen engle

Just bought a new Sonata. Carlos Orellana was amazing. Walked us through every step with ease.. Thanks Carlos?? | Read Full Review

11/15/2024 12:00:00 AM | Google

★★★★★ Holly Zastrow

My sales advisor Maurice was amazing from the first phone call until the time I pulled out of my parking lot in my new Hyundai Tucson hybrid. He made the whole deal go seamlessly and went above and beyond to make sure I had everything that I needed and most everything completed by the time I got there, you were looking for a great sa | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Randy Fields (Deb)

Check in for the service, communication with the service advisor Amanda has always been great. All areas of concern were heard and addressed in a timely manner. | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Dan DeVinney

Carlos made this the easiest car buying experience I’ve ever had! If you’re looking for a vehicle you gotta get in touch with him. | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Nikita Timofeev

Terrible customer service! Just another “high volume” dealer that will treat you like a number. You can buy a car from them but you will hate the way they treat you when you need their help. I called and spoke with a service advisor ahead of my appointment and talked through what to expect when I come in - I was told I can be done i | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Mohamed Sohail

They are skilled at selling, but be cautious when making a deal with them. Ensure the interest rate is fully finalized, as they may raise it without notifying you. Initially, they told me it would be 6.99%, which I agreed to, but by the time the car was delivered, they had increased it to 7.99% without any warning. This deceptive pra | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Andrew F

????? I recently had the pleasure of purchasing a car at Chapman Hyundai in Scottsdale, and I can genuinely say it was an experience worth writing about. From the moment I walked in, everyone at Chapman was welcoming, friendly, and professional, making me feel right at home. A huge shoutout to Diego, my salesperson, who was simply | Read Full Review

11/12/2024 12:00:00 AM | Google

★★★★★ Martha Ryan

Carlos was an exceptional sales man would recommend you come and see him for a vehicle. He is very knowledgeable about all these vehicles! | Read Full Review

11/12/2024 12:00:00 AM | Google

★★★★★ Amanda Dell

Clint Thompson is the best! Thank you! | Read Full Review

11/12/2024 12:00:00 AM | Google

★★★★★ David

I’ve usually had good sales and service experiences in the past, but my visit for service yesterday was pretty disappointing and I don’t see myself getting my car serviced here anymore as it made me lose some trust in this dealer. I was told in the past that I have a one-month grace period for the complimentary maintenance program, | Read Full Review

11/12/2024 12:00:00 AM | Google

★★★★★ Gordon Dudley

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11/10/2024 12:00:00 AM | Google

★★★★★ Shelly Dudley

Jesus Gutierrez showed us different models of the Tucson, explaining the various options. During our test drive, Jesus told us how everything worked. He did a great job. Thanks Jesus at Chapman Hyundai. | Read Full Review

11/10/2024 12:00:00 AM | Google

★★★★★ Ed Bardwell

Maurice Bembry was the best salesmen!. I recieved excellent customer service and I look forward to buying multiple cars in the future. I picked up this great gas saver.?? | Read Full Review

11/10/2024 12:00:00 AM | Google

★★★★★ Kelli Shalkowitz

I had an old 2016 Hyundai Sonata that was starting to need additional maintenance. When I went to go pick up my car from the service department, I thought about seeing how much it would be to trade it in. They referred me to Jim Trafficanta. He was absolutely amazing. He was easy to work with. He was fair in my trade-in value on my v | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ Ken Straarup

They were so helpful and great staff that care. | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ Josef Holtz

Maurice is the BEST! Sales Advisor, Maurice, was working with another customer but raced over to us eager to help after he had noticed we’d been waiting at the dealership for 20 minutes without any assistance. He was super apologetic and assured us we’d be in great hands. He was very informative and super helpful throughout the entir | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ Jacob Stewart

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11/9/2024 12:00:00 AM | Google

★★★★★ Shivalika Bagre

Great service by jesus, short and sweet and on pint conversation.came second time. It was worth it. | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ stephanie encino

On 11/06/24, I came into Chapman Hyundai Scottsdale to check out a Palisade and as soon as I walked up to the front door Julio Castillo introduced himself and was very helpful right away. He was kind to let us know what we were looking for was sold but he could show us other options to check out. Well let me just start with how excel | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ Calvin Smith

I had a great experience will salesman Maurice! He was very helpful in explaining my purchasing options and vehicle details. I would definitely recommend anyone In the area looking for a new car to visit this dealership! | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Carlos Sanford Jr.

Shoutout to Yannic my Salesman and Alejandro my finance guy for getting the deal done in less than 30 mins. Chapman is always the best. 10/10 recommend! | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ David McKinney

Too many surveys. Very annoying. | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ UVA Arcoiris

Excellent service! Thank you! | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Scott Preble

I would like to commend my sales professional Diego for providing exceptional service. Immediately I was impressed with his timely response to my interest in a particular vehicle that his dealership had in its inventory. Diego made every effort to maintain communication with me while the vehicle was being prepared. I could have pu | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Julie Bowen

Worked with Carlos Orellana, he was wonderful, professional and went above and beyond! Highly recommended ?? | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Deana Macedo

I just leased a Hyundai Elantra from Chapman Hyundai of Scottsdale and had the best experience with my salesman Mark Delaney. If you’re in the market for a new vehicle they were a no pressure, care about your needs dealership and Mark was the best! | Read Full Review

11/5/2024 12:00:00 AM | Google

★★★★★ Maria Estrada

I was nervous about buying or leasing a car, but since the moment I arrived on the lot sales representative Jesus Gutierrez took care of me. He got me a great deal on a 2025 Hyundai Elantra. He even threw in a full tank of gas! If you ever need assistance in purchasing or leasing ask for Jesus. | Read Full Review

11/5/2024 12:00:00 AM | Google

★★★★★ Elizabeth Reaney

Avoid this place at all costs. | Read Full Review

11/5/2024 12:00:00 AM | Google

★★★★★ Emily

Jesús was great in assisting me with the sales process from start to finish. I was looking for a Hyundai Elantra and he helped me explore different options without the pressure. I felt very confident in my purchase once we found the best fit for me. Needless to say, I am very happy with my purchase. | Read Full Review

11/4/2024 12:00:00 AM | Google

★★★★★ PandoranPunk

Let me preface this — buying a car is always: STRESSFUL, TIME CONSUMING, and a bit of a paperwork nightmare. Having worked for Hyundai Motor America's customer care back in 2017, I learned first hand that buying a car can take up most of your day. This is no fault of any specific dealership, it's just the nature of car buying these d | Read Full Review

11/2/2024 12:00:00 AM | Google

★★★★★ Tasha Marriott

Carlos Oreana (sale consultant) was the absolute best, he definitely leaves his customers happy. | Read Full Review

11/2/2024 12:00:00 AM | Google

★★★★★ Mark Slepak

I have been a Chapman customer for many years and they always take excellent care of my. Jari, the service manager is fantastic and his entire team of Service Writers is outstanding. Clint took care of me with having my Tucson serviced did a really nice job. If you own a Hyundai and want to go to the best service department in the | Read Full Review

11/2/2024 12:00:00 AM | Google

★★★★★ Linda

It was a pleasure working with Jim Trafficanta. He helped us to find the vehicle that was right for us. Jim is very knowledgeable and answered all our questions and concerns. We never felt pressured or rushed. I highly recommend Jim! He is a great sales person to work with. | Read Full Review

11/2/2024 12:00:00 AM | Google

★★★★★ Wei Zijian

Awesome people there, Carlos was the guy helping me, super nice, got me a lot of discounts. If you are looking for a new or used car, go find him hi will serve you the best | Read Full Review

11/1/2024 12:00:00 AM | Google

★★★★★ Marvin Chassin

3 months ago I leased my latest electric vehicle , a Hyundai Ioniq6 from Chapman Hyundai. The experience was night and day different from my last EV. That felt like dealing with an app. This time I was dealing with people! There was never any pressure. In fact, I took time after my test drive to check out other options, but came back | Read Full Review

11/1/2024 12:00:00 AM | Google

★★★★★ Robin Cole

Amazing purchase experience! Diego assisted us with our new car purchase from start to finish. Personable, knowledgeable, and no hard sell. Worked with us to find a vehicle that checked all the boxes on our wishlist (and some!) and walked us through the entire process. | Read Full Review

11/1/2024 12:00:00 AM | Google

★★★★★ Rose XOXO

Went into Chapman Hyundai looking for a new vehicle. Immediately when browsing the cars in the lot a salesman named Jeremiah came up to us. He immediately assessed what we wanted and were looking for then helped us shop. Looked through a couple cars they had then went for a test drive. Came back and sat to negotiate. Jeremiah was ver | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Robert Brabenec

Excellent cars, excellent prices, and excellent customer service and sales representatives. | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Eric French

Excellent sales and service by the team at Chapman! We were in AZ from out of state while needing to track down a solid used car and awesome salesperson. We found both working with Maurice! He really did make our car buying experience pleasant. We would return anytime and recommend the Chapman team. | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Luis M Suazo Palacios

Excelente servicio! | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Maribel Rendon

Diego was absolutely amazing, he provided the best service I've ever had. The application process was quick and the best part was the convenience of doing everything while I was at work. I was approved in less than 30 minutes for a brand new 2025 Hyundai Elantra. The final process was speaking with Kaleb in finance and he also explai | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Pratima Dave

Wonderful service by sales man Jim TrFficanta . | Read Full Review

10/28/2024 12:00:00 AM | Google

★★★★★ eric “fightfire47” stewart

I went into chapman hyundai Saturday (10/26) evening based on my coworkers recommendation. I worked with Dan mcaleer. I was not explicitly told the add-ons they wanted to include were optional, and I was told a price of 200/mo by my salesman when it was actually 200 bi weekly. Which I would have been happy with. I didn't sign anythin | Read Full Review

10/28/2024 12:00:00 AM | Google

★★★★★ Pranut Jain

I had a great experience here so far. Look for Jim Trafficanta when you come here. No need to negotiate or haggle. He will give you the best price straight away (I compared across the valley). He was extremely helpful all the way making sure that everything went perfect. | Read Full Review

10/27/2024 12:00:00 AM | Google

★★★★★ N W

I have been taking my car for the regular maintenance and oil service ever since I brought my car. Clint has been very careful to explain the needs of my car and helpful . The entire place has very friendly staff. The service has always been done as promised and on time. I like that my car gets washed after the work gets done. In the | Read Full Review

10/26/2024 12:00:00 AM | Google

★★★★★ helene leis

This was honestly one of the best experiences I’ve ever had at a Hyundai dealership, even though this dealership is further out of my way, I will continue to bring my car here for any maintenance, services or anything else she might need! Chris was fantastic and kept me in the loop every step of the way with my car’s oil change, and | Read Full Review

10/26/2024 12:00:00 AM | Google

★★★★★ Brittany Brobeck

Best dealership I have dealt with, I am a repeat customer, I traded in my Elantra for a Tucson. I went in and worked with Jim Trafficanta he was AMAZING and not pushy at all and listened to concerns and wants in the new car I wanted. I was in between a Kona and a Tucson, he showed me a couple different models of each and got to test | Read Full Review

10/26/2024 12:00:00 AM | Google

★★★★★ Patrick Bailey

Brought my 2019 Elantra in to address the security recall. There was also a recall I didn’t even know about for the high beams, which were working perfectly prior to dropping my car off. The security issue was fixed but I noticed my high beams weren’t working after taking my car in. I tried to bring my car back to get the issue fixed | Read Full Review

10/26/2024 12:00:00 AM | Google

★★★★★ Gary Polinski

This was a great service experience I highly recommend Chapman Hyundai Scottsdale service department. | Read Full Review

10/24/2024 12:00:00 AM | Google

★★★★★ shania smith

I recently bought a car from here n I loved it Diego is the best he is so helpful… | Read Full Review

10/24/2024 12:00:00 AM | Google

★★★★★ Crenguta Joana Jones

I have always had a great experience with Frank, he is on top of everything, profesional and very respectful!! He is most definitely an asset to Chapman Hyundai location. Thank you Frank! | Read Full Review

10/24/2024 12:00:00 AM | Google

★★★★★ Mush Fulwilder

Diego helped us out, excellent customer service! | Read Full Review

10/24/2024 12:00:00 AM | Google

★★★★★ Mieshia Goodwin

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10/24/2024 12:00:00 AM | Google

★★★★★ Bob Toth

Turned into an all day (6 hour) event. Requested oil/lube/filter and possible engine leak. $ 700 later…… | Read Full Review

10/23/2024 12:00:00 AM | Google

★★★★★ Austin Young

I had a great experience with Diego. | Read Full Review

10/19/2024 12:00:00 AM | Google

★★★★★ Melody Barbeaux-Sedik

Great Service department!! Very helpful advisors ?? Thank you, Clint & Yari, for always indulging my concerns, be them real or imagined ?? | Read Full Review

10/19/2024 12:00:00 AM | Google

★★★★★ happy xmas

Came here today I usually don't go to Scottsdale Arizona. But was out here for another reason. Anyway this man working here was not nice. He was lazy didn't really help I kinda figured. | Read Full Review

10/19/2024 12:00:00 AM | Google

★★★★★ Robb Kohlmeyer

Excellent service. They solved a transmission issue that caused rough shifting. | Read Full Review

10/17/2024 12:00:00 AM | Google

★★★★★ Mark Kelly

I am very pleased with my 2025 Santa Cruz that I purchased from Jim Trafficanta. He is a great extension of your company. I would highly recommend you go see Jim Trafficanta at Chapman HYUNDAI Scottsdale if you want a great deal. and he’ll treat you like a king | Read Full Review

10/17/2024 12:00:00 AM | Google

★★★★★ Cameron Atchison

Carlos did a great job. Met me right away. Took care of my business. Everything got done quickly in a fast manner. Thanks for all the help. | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Froilan Lichauco

Very nice and very professional staff | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Rachel Spraggins

Had a weird window issue. Once again fabulous service. Chris got me in right away and helped expedite service | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Souvir Bhuta

My new Hyundai sonata 2023 had been making this whistling noise. I took it to Tempe Hyundai and they blatantly ignored it. Then I took it to San Tan Hyndai, they tried to change few things here and there, still the issue persisted. They even said its a design flaw. Then I finally went to Chapman Hyundai in Scottsdale. These guys are | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Shreya Raikar

I recently purchased my first car from Hyundai, and I had the pleasure of working with Carlos Orellana. From start to finish, Carlos was incredibly helpful, knowledgeable, and patient. He took the time to understand my needs, answered all my questions, and guided me through the entire process with ease. His professionalism and commit | Read Full Review

10/14/2024 12:00:00 AM | Google

★★★★★ Guadalupe Torres-Mcqueen

Had such a great experience with Carlos Orellana. He really listened to what I wanted and didn’t push something else on me. Made the whole process super easy. If you need a car go see Carlos! | Read Full Review

10/14/2024 12:00:00 AM | Google

★★★★★ Phillip Rivers

Diego was the sales our person. He was extremely professional and attentive. I would give him my highest recommendation. | Read Full Review

10/14/2024 12:00:00 AM | Google

★★★★★ Hannah Brand

Our experience at this dealership was exceptional thanks to Jim Trafficanta. Jim had a friendly demeanor that made it easy to "just car shop with." He didn't push the sale. He was extremely knowledgeable with the vehicle that we purchased. (It was above and beyond) He double checked the cleanliness of the vehicle inside and outs | Read Full Review

10/13/2024 12:00:00 AM | Google

★★★★★ Andrew Prather

Chris in service was incredible. They came through in the fastest way and made the entire experience stress free. Thank you. I am deeply grateful for what all of you did for me. | Read Full Review

10/13/2024 12:00:00 AM | Google

★★★★★ Patricia Palermo

I am over the top appreciative of Chapman Scottsdale Hyundai. They never seem to have trouble scheduling my appointment like the other Hyundai dealers. I can only come up with one word, well more than one. Today, that word is efficient. I moved up to Prescott Valley and attempted to schedule in Prescott but there was a three week wai | Read Full Review

10/13/2024 12:00:00 AM | Google

★★★★★ beatriz zavala

Very friendly and inefficient | Read Full Review

10/13/2024 12:00:00 AM | Google

★★★★★ Wanda Diamond

It is always great Justin answers my questions. Amanda was great | Read Full Review

10/13/2024 12:00:00 AM | Google

★★★★★ Cassie Brieno

Great experience with carlos buying a vehicle. | Read Full Review