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Chapman Dodge Chrysler Jeep

Chapman Dodge Chrysler Jeep

★★★★★(89)read reviews
3800 N 89th St, Scottsdale, AZ 85251
(480) 751-4203 Ask About Our Service Specials!
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Coupons

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    bproauto Battery offer Click for details!
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    Save on Brake Pad or Shoe Replacement! Click for details!
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    Service Your Vehicle with Savings on a Multi-Point Inspection
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    Service and Parts Special Click for details!
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    $15 Off Battery Replacement
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    Service Your Vehicle with Savings on a Cooling System Service
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    15% OFF MSRP on Select Accessories and Peformance Parts
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    Service Your Vehicle with Savings on a Air Conditioning Check
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    Save on a new bproauto Cabin Air Filter! Click for details!
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    Service Your Vehicle with Tire Rotation Offer - click for details
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    Get up to a $50 Discount on ServiceClick for Details
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    Tire Rebates For a Limited Time click here for details
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    Save on Wheel Balances and Tire Rotations!
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    Four Wheel Alignment Offer, Click Here for Details!
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    Save today on bproauto Wiper Blades for your vehicle. Click here for details!

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Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 07:00 am - 05:00 pmSun: Closed
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At Chapman Dodge Chrysler Jeep, we want you to feel confident driving your vehicle any distance and in every type of weather. Which is why we offer competitive pricing on new tires and routine tire services for all makes and models. We offer everyday low prices and coupons for your next tire rotation, tire service or tire replacement.

Call (480) 751-4203 today to schedule your next appointment. Our technicians at Chapman Dodge Chrysler Jeep are ready to help you!

Customer Reviews

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  • ★★★★★ Jiovani Diaz
    Things went from bad to worse. On my way to work yesterday, my vehicle failed to start. Since my car is still under warranty, I contacted your dealership and was informed that I would not incur any charges unless an issue was identified. After managing to start the vehicle, I drove to your service center expecting support consistent | Read Full Review
    4/24/2026 12:00:00 AM | Google
  • ★★★★★ Steve Cropper
    Another great service experience with this team! I was again greeted immediately upon drive-up, and Advisor Zachary was very friendly, professional & informative throughout the entire process. I will continue to come to Chapman for all my service needs. Thank-you! | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Hannah Kappele
    David was so amazing! Very helpful | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Joyce Armijo
    We had a great experience working with Tim Davis and Anthony Casias. Tim was quick to respond and made scheduling easy as we explored an offer to purchase our Ford Bronco. When we met with Anthony, he was thorough, professional, and took the time to walk us through the process, making everything feel clear and straightforward. Alth | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Gabriel Tadeo
    Hello to whom it may concern, one star is for the scenic drive out to this lovely location and the other is for the lack of professionalism and customer service and honesty. I communicate back and forth with my dealer ship helper about the meeting and even do the online approval. Fast forward to our meeting I arrive and am greeted an | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Stickbot HQ
    I bought a used suv and should have had my mechanic check it. Within the first couple of weeks I needed new front and back brakes. They said they check everything so they would have definitely seen this. A couple weeks later the water pump went out. I ended up spending over 4K I think they only check the car to make sure it makes it | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ J L.
    I have used all my warranty on this vehicle I purchased from them. I have not had it for more than a month at a time without it being returned to the shop and trying to get something fixed. I spent $10,000 of my own money after my warranty is all used up all I do is get the runaround and not once has my vehicle worked right yet they | Read Full Review
    4/20/2026 12:00:00 AM | Google
  • ★★★★★ James L
    I had a very good experience at Chapman for a warranty repair. I was cautious as I had very negative experiences at Air Park Dodge, but this turned out to be the total opposite. They provided a ride home after dropping the car off, communicated every step of the way, and the car was fixed in the time frame described. Thank you, Chris | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Joyce Jensen
    Received excellent service. Zachary took great care of me. Made sure I had transportation to and from dealership. Thank you | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ J MOORE
    I recently brought my vehicle to Chapman Dodge Jeep in Scottsdale for an oil change, and I had a great experience from start to finish. The service was quick and efficient. I was an hour ahead of schedule, which I really appreciated. The staff was friendly and professional, making the whole process smooth and hassle-free. The waiting | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Andersen Haslam
    My wife and I bought our first real car with Chapman and we would highly recommend them. Hector in sales and Nick in finance went above and beyond to help ensure we felt comfortable with our purchase without being pushy. They were transparent and patient and put our needs first which we greatly appreciated. | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Juan Carlos
    | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Bruce
    They really take the time to help you and explain everything clearly. Thank you. | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Summer Scanlon
    If I could give this place zero stars I would. How they are still in business is baffling. I’ve never been treated so poorly by anyone whom I was about to write a big check too. The car salesman I dealt with very clearly did not care to have my business. For no reason at all. I was fully prepared to buy a brand new vehicle and he was | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Sarah Van Winkle
    Only 6 days after purchasing a 392 Jeep and an extended warranty, my electric side rail stopped working, and the dealership refuses to cover the repair. At the time of purchase, I specifically asked about the electric rails since I had never owned a vehicle with them before and was told they would be covered. Now I am being told by | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Mike Harris
    RUDE!! DISRESPECTFUL! SHADY!! OVERPRICED VEHICLES! I inquired about a 2013 Cadillac Escalade EXT. I was engaged by a sales associate named Hector. He was very rude, and hung the phone up on me multiple times. Called me back with a very stern and disrespectful tone. He referred to me as "man" and "dude" which I found offensive. If you | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Jacquay Boone
    They took good care of me, I really appreciated the service! | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Kenny Meyer
    While I was on the road traveling from South Carolina to Arizona last week, I realized I required a higher tow capacity vehicle for safety reasons. I learned not to tow anything close to max capacity of a vehicle. With this in mind, I research online and decided a Gladiator with Max Tow is what I want and need. I am jeep guy and the | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Jon Goodsmith
    Service Advisor was polite, informative and efficient. Service was executed in a timely manner. | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Matt Graham
    Had to get an oil change while on an out of town trip. Took about an hour. Communication was great through the whole process. Very comfortable waiting area. | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Megan
    If I could give Zero stars I would don’t go here this place is a complete joke. The salesman and the previous GM Mike Lawrence completely screwed up my loan from Day 1 and I’m left to pay almost 20k still. | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Megan Aguirre
    Save your self the headache and don’t go here. I came here and it was the worst mistake. The salesman and the management don’t give a crap about the customers all they want is to line their pockets. | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Andrea O
    Took my Jeep in for service. I purchased it from Bill Luke Daniel and Taylor educated me on my jeep since it’s electric hybrid very patient nice people everybody in the service department were helpful | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Darryl Bair
    | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Hissrich
    Zachary got me in and out in about an hour. He was honest about not needing a tire rotation, and came personally to me with every update. Great service! | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Andres Escobar
    Drop off my car to be fixed, pick up my car with another issue and dashboard light on ( ABS and traction ) How is possible the mechanic can’t double check the car before the costumer pick up. Replaced my ball joint !!!!!!!!!!!! | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ ALEX E
    Worse dealership I have EVER dealt with, I will be going to the attorney General. I've requested to speak with a manager multiple times to get the issue resolved and im always transferred to a Voicemail where no one answers. Do not buy from this dealership. | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ tammy reinertson
    My salesman Hector Garcia was fabulous. Everyone was so nice. I love my Jeep. I would definitely recommend them to all my friends. | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Mase Woods
    Thee guys were not only professional but nice as well. Props to Anthony and Daniel. | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Gabriela Moreno
    Amazing customer service from Hector Garcia & Nick in finance ??they helped me get into my newer vehicle BUT I DONT THINK ID RECOMMEND buying a used vehicle from here , their Technician "Frank Cruz" did not do a great job inspecting the vehicle I purchased from here , I knew something wasn't okay with the vehicle , he said it was fine | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ hgjjohnson
    great job, truck running new again,easy to schedule,Martin was very professional and had my truck ready the same day,highley recommend Chapman Ram, ask for Martin service adviser | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ Maddie
    Never before have I met more likeable people. And I don't like people. | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ peter skelton
    Professional and courteous. Job was completed on time and I was on my way. | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Zella Carlyle
    | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ kam carver
    I worked with Hector Garcia on a new vehicle purchase and it was the smoothest transaction I’ve ever made. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Don Corbett
    Big airy dealership! Good work service! | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Michael Saczawa
    Zachry did a great job expediting the repairs on my vehicle. Not only did they provide shuttle service to and from the dealer their coffee machine is the best!!! The shuttle driver Tom was super friendly as well. All in all a great experience. Keep up the good work!!! | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Pete Marsden
    Great dealership service. From making the appointment to driving it home, great experiance. Made the appointment online, received confirmation quickly and was checked in right on time. I decided to wait for the oil change and was pleasantly surprised it took less than an hour. Using their 10% off coupon, was charged less than $90. Th | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Howard Ralph Whitley Freeman
    Ms. Deem is an excellent service representative. We have always received stellar service from Chapman. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Pete Bolton
    They said they could take care of it in a day. They would find the part which they did. I dropped it off at 7:30 AM and picked it up at 5 PM. All set to go. They did what they said they were going to do in that is all I expect. | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Candace Tso
    Lorenzo was awesome | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Robert Mahrt
    Zach was very engaged throughout the entire process, kept me informed and was quick the address question. | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ A.J. Colpaert
    | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ kirk forbes
    I have been taking my jeeps to Chapman in Scottsdale ever since I purchased my 1st jeep in 2022. Even though the jeeps have had TOOOO MANY ISSUES with them. The service advisors have done their best to accommodate my needs. I would HIGHLY RECOMMEND this dealership to everyone. | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Thomas Seibold
    The scheduling agent who took my first call was very helpful and engaged about getting the details of my upcoming visit right. Though it was late Friday afternoon when I called, she scheduled me for first thing Monday and they had all my info in place once I arrived. I had only limited interaction with the assigned service advisor on | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Vickie Mayer-Davis
    Great experience bought newer vehicle. | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Pierre Joseph
    Great service. Thanks to Hector Garcia . Highly recommended when you arrive. You won't regret working with him. A++++ | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Sheng Lyu
    It was a great experience. The staff were very professional and welcoming. They made a real effort to communicate with me, even using translation tools to help. I truly appreciate their patience and support. Thank you very much! | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ mike and paula clay
    Excellent service and friendliness. I have absolutely no complaints! | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Justin Gaines
    I do not recommend this dealership. Their Tucson location is far superior when it comes to customer service. We previously worked with MARVIN BOLANOS, who did not even attempt to check our warranty and tried to charge us $1,822.77 for motor mounts. We paid for a warranty, and that should have been verified first. That experience alo | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Marty McFly
    Wish I could give this place more than 1 star but when I tried to go look at vehicles on the weekend, they were closed. CLOSED! In 2026! In a state without blue laws! You know what that means, right? Not to be trusted. | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ David Coleman
    Jordan is my service advisor and he always goes above and beyond to make sure I’m taken care of as quickly as possible. He always communicates very well so I’m never left wondering what is going on with my vehicles | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ A C
    | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Lisa Carson
    I had a great experience in the service department. I had to bring my truck back in after a small concern and everything went smoothly and very quick. Marvin was in charge of my service and he is excellent!! He made sure all my concerns were taken care of. | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ JIm Fox
    Great service! Responsive, friendly, sense of humor. | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Heather Leopard
    Edited- this dealership is horrible-I dont know how they sleep at night after what happened - my credit is ruined thanks to their finance department and dishonest sales tactics! NEVER BUY A CAR HERE THEY ARE THE WORST - This used car experience with Chapman Dodge has gone from great to a complete nightmare! I am at risk of losing my | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ James Spray
    Great communication and service from Robert. Car returned quickly and cleaned | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Andrea weddborn
    | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Alex
    Advertising is a part of doing business. If you allow a deceptive ad with a fake skip button, that says a lot to me about how you conduct business. What else are you deceptive about? | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Krista Lemon
    Hector was awesome! He made the experience quick and easy to purchase my new car! | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Lewis Ghiz
    | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Jamaz Phillips
    I had a great experience at Chapman Dodge while traveling through Arizona with a very expensive cargo load in my truck. Robert and the team took care of the issue quickly and professionally, which was a huge relief since I was on the road and on a tight schedule. The whole process was smooth, communication was clear, and everyone wa | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Scott Schultz
    I recently took my Jeep in for service due to low output on the auxiliary battery. My service advisor, Zachry Schroeder, informed me it may take 3-4 hours to test both batteries in the vehicle. Chapman Jeep had my truck completed in 1.5 hours with both the main and auxiliary battery replaced at no charge since the vehicle is still un | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Heriberto Dominguez
    Hector Garcia thank you so much for making this experience great. You and the team I met were so professional. You guys had me in and out in a very short time, and made everything so easy. “Keep fighting the good fight” God bless!!! | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Leanne Massey
    Work was fast Marvin was courteous. Thank you Chapman | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Sergey Nikiforov
    once again, no drama, knowledgeable advisors, work delivered as promised, excellent waiting area. | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Margarita Eddings
    Another Ojeda did a great job and went the extra mile to deliver our new vehicle to us! | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Gabriela Moreno
    Amazing customer service ?? Sales person Hector Garcia really helped me get into my newer vehicle!! 10/10 definitely recommend ?? | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Jon Gutierrez
    Stephanie was professional, forthright, and kept me thoroughly updated throughout the process. I was having issues with the Chapman services link and she promptly solved the issue. Great experience. Thank you Stephanie and Chapman Dodge! | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Christopher Rizen
    Great friendly atmosphere. Knew right what I wanted and got me in and out quick. | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Luis Hernandez
    | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ David Miller
    Chapman was great to work with when my wife and I were looking for a new vehicle. Our sales rep, Crash, was incredibly professional and helped us find exactly what we were looking for in our price range while getting us great value on our trade-in. Zero pressure to buy and a breeze to go through the sales process. Highly recommend | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Tommy Elliott
    | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Hernan Hernandez
    Jordan helped me out. He is always helpful and a great person. | Read Full Review
    3/4/2026 12:00:00 AM | Google
  • ★★★★★ Barbara Vicory
    Jonathan is respectful, courteous and patient in answering all questions and concerns during each process. I was allowed to take time to thoroughly contemplate what was best for me without feeling any pressure from Jonathan. I enjoyed the process! | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ William Davis
    Hector was absolutely amazing! I reached out looking to buy a truck and the entire process was so smooth, easy and very straightforward thanks to him and everyone involved at the dealership, definitely top notch service in this place and will definitely recommend their services! | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Ayanna Adamson
    I always have a great experience here at Chapman Dodge. The customer service is good and they really pay attention to what you need. | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ James Taylor
    Bought my 2024 6.7 4x4 March 2025, from Scottsdale Chapman. I called to inquire about an Oil Change. Informed it would Cost close to $400.00! I knew better, had the Service Performed elsewhere for $288.00. During Service Found a leaking front Shock. Called to Schedule a Warranty Appointment! Asked to ensure Parts on hand. Chapman inf | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Jonah
    Thank you so much to josh and tiana who helped me with my bumper repair | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Jose Villanueva
    Your sales representative Fernando and the cars planet team were great to work with I was in and out of it in half an our so! | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ A Zee
    3% charge for credit card use is complete chicken chit. What next charge to use the bathrooms. last time I go there with my 3 jeep products | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ William Davis
    They were great on getting me what I wanted. I definitely recommend them | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Jim McCormick
    Marvin did a great job, I give him 5 stars. | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Joe Cortright
    My service had riser chazz with did a great job very helpful. Quick in and out. Thank you | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Dave Frazier
    Too many other options out there then having to deal with this team. Buyers beware of this trap! | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Ryun
    Chance C. In the service department handled the execution of the warranty work very well. Nice job, from a customer it is appreciated | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Sheldon Amoncio (s1da)
    This is the 2nd time being at this location and the customer service was amazing both times. Zachary was the gentlemen that helped me both times, and he always makes me feel so welcomed and comfortable. Went to do my oil change there, I think because of Zachary, this will be the only place I go to get my oil changed as long as I live | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Alexander Daniels
    I am giving this dealer's management 1 star. I bought a used vehicle for my wife in April 2025 from here, the moved with the military, and then found out that the GPS tracking device Chapman installed was draining the battery of the vehicle. The dealership at my new duty station confirmed it and then I called back asking Chapman to p | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ DWJLehi
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
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