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Bakersfield Chrysler Jeep

★★★★★(204)read reviews

3101 Bashirtash Dr, Bakersfield, CA 93313

(661) 735-4489 Ask About Our Service Specials!

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Four Wheel Alignment Offer, Click Here for Details!

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Front-Wheel Alignment Offer, Click for Details!

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Front Or Rear Brake Service With Machining Rotors, Click Here!

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Service Your Vehicle with Savings on a Multi-Point Inspection

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Service and Parts Special Click for details!

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$15 Off Battery Replacement

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2 Full-Synthetic Oil Changes for $130*

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$15 Off a Full Synthetic Oil Change

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15% OFF MSRP on Select Accessories and Peformance Parts

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Tire Rebates For a Limited Time click here for details

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Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: ClosedSun: Closed

At Bakersfield Chrysler Jeep, we want you to feel confident driving your vehicle any distance and in every type of weather. Which is why we offer competitive pricing on new tires and routine tire services for all makes and models. We offer everyday low prices and coupons for your next tire rotation, tire service or tire replacement.

Call (661) 735-4489 today to schedule your next appointment. Our technicians at Bakersfield Chrysler Jeep are ready to help you!

Customer Reviews

★★★★★ kellie shepherd
Customer Service is PHENOMENAL! | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Sarah Fig
All staff made my journey smooth and stress free during the process of purchasing my jeep. They were honest and respectful of the needs of my family and I. They really couldn’t have been more helpful than they were to my husband and I. It seemed as if a close family member was helping us purchase a vehicle. Because of my experience, | Read Full Review
8/26/2025 12:00:00 AM | Google
★★★★★ Berta Mosqueda
Great, the team really worked well with us! | Read Full Review
8/24/2025 12:00:00 AM | Google
★★★★★ Mark Vondemkamp
Can't say enough good things about Richard and the rest of the crew in the service and parts departments at Bakersfield Chrysler Jeep. My daughter ran over an object in the middle of I5 outside of Bakersfield while on her way to SDSU from Seattle. The metal in the road punctured the radiator making the Jeep inoperable. Richard and | Read Full Review
8/20/2025 12:00:00 AM | Google
★★★★★ Smear
Eric, Tyler and Victor were awesome service personnel, they took care of us big time | Read Full Review
8/20/2025 12:00:00 AM | Google
★★★★★ Karaj Pannu
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8/15/2025 12:00:00 AM | Google
★★★★★ Jesus Zuniga
Great Service!!! I recently took my Jeep Wrangler in for a couple of repairs and had a great experience. Everything was done in a timely matter and I was up to date on my vehicle status everyday, thanks to my car technician Erick Luna. Great customer service as well as a great job done. Thank you BAKERSFIELD CHRYSLER JEEP!!! | Read Full Review
8/13/2025 12:00:00 AM | Google
★★★★★ Laura Comstock
I had a great experience with the service department for my Wrangler. Check engine light came on over the weekend, took it in first thing Monday morning and Erick was very helpful and attentive. He patiently answered all my questions, knew I was going out of town for an appointment the following day, and I was able to get it back th | Read Full Review
8/5/2025 12:00:00 AM | Google
★★★★★ Park Place Special Events
We bought our Jeep here and never had a problem till I took her in here because of a check engine light and they told me the engine was thrashed and they needed to replace it with a new one for $12,000! with only 80,000miles on her! We went to another mechanic and they put in a new ignition coil and new spark plugs for $1000 and she | Read Full Review
8/5/2025 12:00:00 AM | Google
★★★★★ salvador uribe
Our experience at the JEEP DEALERSHIP in Bakersfield California was Awesome, the Salemen Keith , Mario and Manager Roy , they all have great customer experience and made us feel like Family. No Rushing , no haggling, just straight to the best for my Family and I. Would highly recommend to visit this team, if you are in the | Read Full Review
8/3/2025 12:00:00 AM | Google
★★★★★ Amy Wahl
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7/31/2025 12:00:00 AM | Google
★★★★★ Lorraine Tidwell
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7/31/2025 12:00:00 AM | Google
★★★★★ Jillian Catalina
This is the worst dealership I’ve ever dealt with. Their service department is extremely sketchy. I just traded in my Jeep Cherokee at Hyundai. While I was there I was told that when I took it in last July to have my AC redone at Bakersfield Jeep, they reversed my odometer back which depreciated the cars value. I was even given the C | Read Full Review
7/23/2025 12:00:00 AM | Google
★★★★★ Sukh Gill
If you buy jeep or ant car in this dealership then you face too much problem like he said no change any part in service department bcz they said you add car speaker like seriously? If i buy this car is in here then where i go for service after market??? If you satisfied then good . And one more thing service advisor too much rude two | Read Full Review
7/22/2025 12:00:00 AM | Google
★★★★★ Marco Salas
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7/12/2025 12:00:00 AM | Google
★★★★★ Michael Coble
I highly recommend this dealership. They made my Jeep buying experience easy and enjoyable. They kept me informed every step of the way. My Gladiator was spit shined and sitting on the showroom floor when I came in to finalize the deal and pick it up. | Read Full Review
7/12/2025 12:00:00 AM | Google
★★★★★ ANTONIO TEJEDA
Robert López was awesome, did a straight detailed of the deal no lies , made the deal as smooth as possible, easiest deal I ever make . Thank you Rob . | Read Full Review
7/10/2025 12:00:00 AM | Google
★★★★★ William Calleja
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7/1/2025 12:00:00 AM | Google
★★★★★ Jesus Lorigo
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7/1/2025 12:00:00 AM | Google
★★★★★ Mary Delgado
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6/29/2025 12:00:00 AM | Google
★★★★★ LT.STEPHEN LEE
My wife and I had an excellent experience while shopping for a new Jeep. Alejandro and Maribel were the best!!! | Read Full Review
6/24/2025 12:00:00 AM | Google
★★★★★ Art Lucas
The place is nice and clean inside and out. We were greeted by happy people and the salesman took time to explain to us how to navigate and operate the system specially this is my first time to have an electric car. The transaction went on smoothly right from the start to finish. I can’t thank you enough for the wonderful service I r | Read Full Review
6/20/2025 12:00:00 AM | Google
★★★★★ Vishavjeet Singh
I had a terrible experience with this car agency. The sales team was pushy and dishonest, trying to upsell me on features I didn't need and the customer service afterward was unhelpful and dismissive. I wouldn't recommend this place to anyone looking for a reliable car or a trustworthy dealership. | Read Full Review
6/20/2025 12:00:00 AM | Google
★★★★★ Surinder Singh
my experience is very bad coustmer dealing is not good | Read Full Review
6/20/2025 12:00:00 AM | Google
★★★★★ Cindy Rinehart
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6/18/2025 12:00:00 AM | Google
★★★★★ Marianne Dixon
Brad Gonzales, Joe Mays, and Ryan Pearce acted like a team to help us get the Jeep Grand Cherokee that we wanted. This was our second purchase from the dealership, and we’ve been happy both times. | Read Full Review
6/6/2025 12:00:00 AM | Google
★★★★★ frank torres
I had Leticia as my service advisor and I was surprised at her lack of knowledge, willingness to help, and attitude. She did not represent the company in a positive light. | Read Full Review
6/4/2025 12:00:00 AM | Google
★★★★★ Graham Garner
I was on a two day trip from Phoenix, AZ to Bass Lake, CA, towing a travel trailer with my Jeep Wagoneer. As we approached Bakersfield, the engine warning light came on. I initially went to the Jeep dealership (Bakersfield Chrysler Jeep) and asked if they could do a diagnostic to determine if it was safe to carry on. They told me I h | Read Full Review
5/31/2025 12:00:00 AM | Google
★★★★★ Michael Collins
Very good | Read Full Review
5/28/2025 12:00:00 AM | Google
★★★★★ Nancy
El peor Dealer que podrás encontrar! Mi jeep nuevo a la semana le encendió la luz para el cambio de aceite y fuimos y solo le movieron para apagarla. A menos de un mes en el freeway el carro se sacudió fuertemente haciendo el tan famoso - death wobble. Fuimos al concesionario y lo dejamos por 3 días (esto sin que nos dieran un carro | Read Full Review
5/28/2025 12:00:00 AM | Google
★★★★★ Fer Blanco
This review addresses the service department management, Brad and Velma. I regret submitting a negative review, but despite repeated attempts since March 26, 2025, to contact Brad regarding damage to our vehicle during its recall, we have received no response from either Brad or Velma. Our tire's sidewall and rim were damaged by th | Read Full Review
5/27/2025 12:00:00 AM | Google
★★★★★ Lizeth Ramirez
The person who served us is very rude! Terrible service. I've been a customer for over four years, but I'll never go back. | Read Full Review
5/27/2025 12:00:00 AM | Google
★★★★★ arlene ilarde
Best customer service | Read Full Review
5/24/2025 12:00:00 AM | Google
★★★★★ Albert bermudez
Very satisfied. People were enjoyable to work with. | Read Full Review
5/24/2025 12:00:00 AM | Google
★★★★★ Alexis Garcia
I had a great experience Ryan was my sales man and got me a great deal. I highly recommend. | Read Full Review
5/22/2025 12:00:00 AM | Google
★★★★★ Daniel Rosas
I feel compelled to share my recent experience with Bakersfield Chrysler Jeep. This past weekend I received a text from Ravi the salesperson I've been working with about used/new Jeep Wrangler inventory. I went to their web page to take a look and wasn't interested in any of the Wranglers they had. So I texted him back and told him | Read Full Review
5/6/2025 12:00:00 AM | Google
★★★★★ Jennifer Ridley
The staff was friendly and helpful. If you are looking for a Jeep this is the place to go. Ryan Pearce help me decide what model I want to buy.. | Read Full Review
4/29/2025 12:00:00 AM | Google
★★★★★ Victoria Solorzano
Best experience at the Bakersfield Jeep dealership! Ryan & Shawn were amazing although the process of my new vehicle was a bit difficult they worked with me & helped me & my family into a new 2025 jeep ! Huge huge huge thank you to a outstanding team ! | Read Full Review
4/25/2025 12:00:00 AM | Google
★★★★★ Kristii Marie
Excellent customer service | Read Full Review
4/23/2025 12:00:00 AM | Google
★★★★★ John Palacios
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4/22/2025 12:00:00 AM | Google
★★★★★ Arcadio Mercado
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4/14/2025 12:00:00 AM | Google
★★★★★ Corey Etchart
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4/11/2025 12:00:00 AM | Google
★★★★★ D T
Tried to get help with my Limited edition Chrysler. The service department here, specifically Velma was amazing. The sales team weren’t helpful but that’s seemingly more on corporate than this place. Mechanics were cool | Read Full Review
4/11/2025 12:00:00 AM | Google
★★★★★ Ryan Pearce
Had a great experience at Chrysler Jeep. Bradly and his team were great!! My sales rep Ryan was professional and efficient. I would definitely recommend going to Chrysler Jeep Bakersfield and looking up Ryan. | Read Full Review
4/3/2025 12:00:00 AM | Google
★★★★★ Nick Maness
The communication between me and the service department is ridiculous. I have called several times with no communication other than me texting and talking to bots. I don't care that my car has been there for 5 days for an alignment. Never mind the fact they did a recall that messed up my alignment, and they refused to fix it. It als | Read Full Review
4/1/2025 12:00:00 AM | Google
★★★★★ Diana Ramirez
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3/28/2025 12:00:00 AM | Google
★★★★★ Joshua Nugent
Had a great experience. Be sure to ask for Mario and you will be taken care of. He was very knowledgeable and worked with the rest of the staff to make the whole experience awesome. | Read Full Review
3/18/2025 12:00:00 AM | Google
★★★★★ Jennifer González
Purchased my Vehicle July 4th 2024 Currently filing for taxes keep getting my taxes rejected because the IRS is claiming my vehicle was not reported as a clean air vehicle by the dealership also on the rejection it states I was supposed to receive a copy of the Clean Vehicle Seller Report, so I contacted the Finance Department was tr | Read Full Review
3/12/2025 12:00:00 AM | Google
★★★★★ Daniel Saldana
Our sales guy Alejandro was awesome. He made the whole buying process smooth. Also, Roy in finance really helped us get into a comfortable payment and the both helped us go from a used jeep into a new jeep. | Read Full Review
3/3/2025 12:00:00 AM | Google
★★★★★ Katelyn Dodson
I am thrilled at the service I received from Keith & Shawn. Keith has been the most respectful and attentive salesman I’ve ever had the pleasure of working with. He and Shawn both worked hard to coordinate my out-of-town sale & trade-in, having my car delivered directly to me (about 5 hours away). I knew I was taking a risk, but Keit | Read Full Review
2/27/2025 12:00:00 AM | Google
★★★★★ Daniel Bc
Went in for a simple sun roof repair. We had went in and talk to someone before hand got an estimate. However upon the appointment time the service tech didn't even enspect the sunroof then by force wanted to do a diagnostic when we tried to tell them we don't need it just need the kit and glass still stated it needs diagnostic. Went | Read Full Review
2/27/2025 12:00:00 AM | Google
★★★★★ Michael Goertzen
Ron is the absolute best! His service was top notch! Thank you Ron! | Read Full Review
2/18/2025 12:00:00 AM | Google
★★★★★ Ramiro Sepulveda Jr
Editing my review since my last and now my most recent experience has not been great. I am still currently waiting to get a call back or text about my vehicle. It’s been 13days and I have not been able to get in contact with anyone from the dealerships. I have been leaving voicemails and voicemails and nothing. The dealership is 50mi | Read Full Review
2/18/2025 12:00:00 AM | Google
★★★★★ Nadia Bernal
Great Customer Service! BUT, I find it VERY offensive that I was asked of my drivers license had the Bear on it.. after I had given my driver license | Read Full Review
2/15/2025 12:00:00 AM | Google
★★★★★ Brielle Fern
The service department at this dealership is the most frustrating thing I have ever dealt with. My vehicle has 33K miles on it and has been in the service department 3 times: new radiator, new engine now is currently there for auto start/stop system and every single time they never have a loaner vehicle, could care less if you have a | Read Full Review
2/10/2025 12:00:00 AM | Google
★★★★★ Larry Mcvay
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2/6/2025 12:00:00 AM | Google
★★★★★ Sunny S
Dropped off at 7 am for a fuel filter replacement. Zero communication from service department until 4 pm. Over 8 hours later and just started to work on the vehicle? Unacceptable. Troubleshooting was the excuse. Either no one actually knows how to do the job or someone completely “forgot” (on company time). Incompetence and laziness. | Read Full Review
2/6/2025 12:00:00 AM | Google
★★★★★ Ashley Nielson
So I was looking at there reviews after going to this dealership today. We are in a bright orange car with a baby stroller. Parked in the very front. We walked the lot for about 20 minutes could never get any assistance, so as we decided to go to a different dealership someone came out and said He never saw. We are in an orange car | Read Full Review
2/3/2025 12:00:00 AM | Google
★★★★★ Kevin Smith
I just purchased a vehicle at Bakersfield Chrysler/Jeep. I was treated with respect and dignity. Sean and Keith and Joe and the whole team made the experience both easy and pleasant. I will continue bringing my business to this dealership and reccomend others try it as well. Thanks to the whole sales team at Bakersfield Chrysler/Jeep | Read Full Review
2/1/2025 12:00:00 AM | Google
★★★★★ Ana Salomon
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1/31/2025 12:00:00 AM | Google
★★★★★ Kaitlyn Boardman
I had an incredible experience working with Mario at Bakersfield Chrysler Jeep while purchasing my 2024 Jeep Gladiator. From start to finish, Mario made the process smooth, informative, and enjoyable. Mario was knowledgeable about the Gladiator and he really took the time to understand what I was looking for in a vehicle. I never fe | Read Full Review
1/29/2025 12:00:00 AM | Google
★★★★★ Lovepreet Rokha
Good deal | Read Full Review
1/25/2025 12:00:00 AM | Google
★★★★★ Christopher Freeman
If I could give 10 stars I would. The salesman Mario went above and beyond for us. He was extremely honest and transparent about pricing and everything during the process of our vehicle purchase. Maribel was also extremely nice and very helpful! Thank you Mario, Maribel and Bakersfield Jeep for a great experience. | Read Full Review
1/18/2025 12:00:00 AM | Google
★★★★★ Roxana Gonzalez
I hate to leave a bad review but I'm honestly continuously getting disappointed with my vehicle and the service department. In Nov. 2024 my 2021 Jeep Saharas engine was replaced and my car was in the service department for roughly 23 days. On January 9, 2025 I had to tow my car in after my cars dashboard lit up with multiple sensors | Read Full Review
1/18/2025 12:00:00 AM | Google
★★★★★ Sara Lomonaco
This service dpt is the WORST we have ever experienced. Since they let Omar go, it has gotten even worse. DO YOURSELF A FAVOR: If you have a Mopar vehicle, GO SOMEWHERE ELSE. | Read Full Review
1/11/2025 12:00:00 AM | Google
★★★★★ Sara Lomonaco
This service dpt is the WORST we have ever experienced. Since they let the Omar go, it has gotten even worse. DO YOURSELF A FAVOR: If you have a Mopar vehicle, GO SOMEWHERE ELSE. | Read Full Review
1/9/2025 12:00:00 AM | Google
★★★★★ Mario Perez
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12/31/2024 12:00:00 AM | Google
★★★★★ Richard Arvizu
I will not be going back. As a Ram owner and a Jeep owner, my vehicles will not be coming back here. I'll goto LA. | Read Full Review
12/31/2024 12:00:00 AM | Google
★★★★★ Lunarbug MJ
I am tempted to sell my jeep because I never want to deal with the service department ever again. We brought it in to have something fixed and we paid almost $700 for it But on the way home, the car started messing up again. We literally paid $700 for nothing. So we brought it back in 2 days after we just picked it up only for them | Read Full Review
12/30/2024 12:00:00 AM | Google
★★★★★ Jeeper Denezo
Great service and great prices. | Read Full Review
12/27/2024 12:00:00 AM | Google
★★★★★ Vard Terry
We went in with an idea of what we were looking for and the sales team listened, only showed us what we asked for and didn’t high pressure us towards something else. All in all, it was a pleasant experience. | Read Full Review
12/25/2024 12:00:00 AM | Google
★★★★★ Chandrakant Kolape
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12/25/2024 12:00:00 AM | Google
★★★★★ Ralph Nielsen
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12/25/2024 12:00:00 AM | Google
★★★★★ Douglas Price
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12/23/2024 12:00:00 AM | Google
★★★★★ Debbie Taylor
Mario was great along with the rest of the crew | Read Full Review
12/23/2024 12:00:00 AM | Google
★★★★★ jasmine Pelayo
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12/23/2024 12:00:00 AM | Google
★★★★★ Shauna Rockwell
I was disappointed that I was not given a loaner vehicle, despite requesting at time of scheduling my Jeep’s FIRST service and warranty repair. Also, my vehicle was kept overnight without any communication from service. Lastly, I cannot believe that Bakersfield Jeep is in this location it has clearly outgrown. For such a big town whe | Read Full Review
12/23/2024 12:00:00 AM | Google
★★★★★ Mike Mosby
Had service done on my Vehicle they got me in and out in a timely manner. The Staff was friendly. Accommodating. And professional | Read Full Review
12/20/2024 12:00:00 AM | Google
★★★★★ Ivana Arismendez
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12/20/2024 12:00:00 AM | Google
★★★★★ Danny Cook
Took away one star because i thought should have been covered under my warranty | Read Full Review
12/18/2024 12:00:00 AM | Google
★★★★★ jerry genochio
Shawna and Joseph were both great to work with. A+ experience. | Read Full Review
12/17/2024 12:00:00 AM | Google
★★★★★ Brenda Andrews
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12/17/2024 12:00:00 AM | Google
★★★★★ Harman Dhillon
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12/17/2024 12:00:00 AM | Google
★★★★★ john Croson
Very good service on my last visit ... All went well and I was very satisfied! | Read Full Review
12/17/2024 12:00:00 AM | Google
★★★★★ Fanci Gobel
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12/13/2024 12:00:00 AM | Google
★★★★★ Steve & Meredith Kupferman
Salesman Alex was very helpful and responded to every one of my questions. Keith also assisted with his knowledge and experience. | Read Full Review
12/12/2024 12:00:00 AM | Google
★★★★★ Gabriel Torres
Took my JT in right away and got the oil change no problem. I can always count on the professionals over at Chrysler Jeep | Read Full Review
12/12/2024 12:00:00 AM | Google
★★★★★ mike leak
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12/10/2024 12:00:00 AM | Google
★★★★★ Greg Hull
The Service Advisor provided excellent customer service and the work performed on the Renegade. The cashier was friendly and courteous as always. | Read Full Review
12/9/2024 12:00:00 AM | Google
★★★★★ Tiffany Keeney
Poor service- left a ridiculous amount of oil under my vehicle. This happened the last time I had a service done but seemed somewhat reasonable- like they attempted to clean it up. This time it was more than obvious that no attempt was made and. So there’s oil everywhere underneath… very disappointed. Not to mention how frustrating a | Read Full Review
12/9/2024 12:00:00 AM | Google
★★★★★ V. Reyes
Great customer service hands down! Would recommend family and friends if they have any Mopar | Read Full Review
12/4/2024 12:00:00 AM | Google
★★★★★ Ash Sierra
I do not recommend this dealership because I had a catalytic converter recall done back in September and here I am 3 months later needing my radiator replaced as well as hose, coolant and belt. My radiator has two leaks which was very visible upon popping the hood and this dealership failed to do due diligence and mention any of thi | Read Full Review
12/4/2024 12:00:00 AM | Google
★★★★★ Abel Cárdenas
I took my Jeep for an oil change and they did it very quickly, If you want to be the first you have to arrive 15 or 10 minutes before they open at 7:00am | Read Full Review
12/3/2024 12:00:00 AM | Google
★★★★★ diane tempel
Best place to go to get a new vehicle. The guys were great and understanding and very patient. | Read Full Review
12/2/2024 12:00:00 AM | Google
★★★★★ Dhami Makkra
| Read Full Review
11/29/2024 12:00:00 AM | Google
★★★★★ Larry Franco
Took my vehicle in for two recalls, of course they said they said might have to keep my vehicle for a day or two. I have an appointment at 8:45am and drop it off early. I call a little after 3:00pm to check the status of my vehicle and they tell me that they haven’t touched my vehicle yet and that the guy who was going to work on it | Read Full Review
11/29/2024 12:00:00 AM | Google
★★★★★ Santos Melendez
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11/25/2024 12:00:00 AM | Google
★★★★★ Sal Zepeda
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11/25/2024 12:00:00 AM | Google
★★★★★ Osvaldo Villegas
Great service and communication. 5 star in my books! | Read Full Review
11/25/2024 12:00:00 AM | Google
★★★★★ Luke Mendoza
Fantastic Service writers, The job is done smooth and quick with a big .Great smile. it made us feel at home. We will be buying our next Jeep at Bakersfield Chrysler-Jeep. | Read Full Review
11/25/2024 12:00:00 AM | Google
★★★★★ Henry Garcia
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11/25/2024 12:00:00 AM | Google
★★★★★ Oscar
Satisfied, great job ???? | Read Full Review
11/24/2024 12:00:00 AM | Google
★★★★★ Lazaro Soto
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11/23/2024 12:00:00 AM | Google
★★★★★ Katy Nieblas
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11/23/2024 12:00:00 AM | Google
★★★★★ Dawn Higgins
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11/21/2024 12:00:00 AM | Google
★★★★★ Ana
Dropped off Jeep yesterday to repair a leak. They said they would call me if parts weren’t in. Never received a call. I’ve left 2 messages. No one has yet to call me on the status of my vehicle. No concern about the inconvenience. I was never offered a rental either. Very disappointed! Looks like I will probably have to get a | Read Full Review
11/21/2024 12:00:00 AM | Google
★★★★★ Dozer Alomari
The staff were very courteous and professional. I purchased a new Jeep out of Hemet California and brought it into the Bakersfield dealership for a few warranty issues and was told that I would have to take it to Hemet for service. I spoke with a supervisor who told me they would look into the issue and call me back, but unfortunatel | Read Full Review
11/20/2024 12:00:00 AM | Google
★★★★★ Amy Razor
Very friendly | Read Full Review
11/19/2024 12:00:00 AM | Google
★★★★★ Alejandro Lara
Erick Luna is great! I always bring my vehicles to him. And he always takes car of me in a timely fashion. He is very knowledgeable and is great with his product knowledge. He never disappoints!!! | Read Full Review
11/19/2024 12:00:00 AM | Google
★★★★★ Karidya Flores
Amamos Jeep Bakersfield | Read Full Review
11/19/2024 12:00:00 AM | Google
★★★★★ Chet Weichelt
Keith was my salesman and nothing I hate more than being bombarded when I show up. He saw us and apologized for not being right ther and when I explained my expectations he met it 100%. Never over bearing let me run the show with what I wanted. First time I have been allowed to manage the transaction mainly through text and calls. | Read Full Review
11/18/2024 12:00:00 AM | Google
★★★★★ David Bell
Very fast streamlined buying online and they even delivered my new Jeep. | Read Full Review
11/18/2024 12:00:00 AM | Google
★★★★★ Justin Salters
Bakersfield Chrysler Jeep might have the absolute WORST service department I have ever encountered. Trying to make contact with a representative? They will force you to text message instead of actually speaking with a service advisor. Hoping for a loaner? Good luck! Our 2023 Wagoneer has been in for service multiple times in the 1 ye | Read Full Review
11/18/2024 12:00:00 AM | Google
★★★★★ Emily Salters
Terrible customer service. Lack of communication with their customers. My car has sat in the shop for 6 days without being looked at. I have had to reach out multiple times just to see what the status is. It’s impossible to speak to someone on the phone as text messages is their preferred way of communication. Rarely do they ever get | Read Full Review
11/18/2024 12:00:00 AM | Google
★★★★★ Robert “Sarge” Perez
Thank you to Sean Smith and Velma Ortega for squaring away my 2020 Jeep Gladiator. This location really honors our Veterans. As a Disabled Army Combat Veteran with 2 Tours in Iraq 2004-2005, 2007-2008 I Salute you for your service to our Veterans. Thank you, Robert "Sarge" Perez | Read Full Review
11/17/2024 12:00:00 AM | Google
★★★★★ Kent Crenshaw
I am extremely satisfied with the work that was done on my truck | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Deborah Pinkham
Keith was knowledgeable and personable and made the buying process much easier | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Stephanie Graves
| Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Janet Brandon
Need transportation for people that drop vehicles off at site. You put people in a difficult situation without transportation. | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Joe Rizo
Jeep Wrangler 4xe is our very first off-road vehicle. Our experience at Bakersfield Chrysler Jeep was terrific. They worked diligently to make our situation work. Keith, Shawn, and Maibel were so helpful and patient with us. We would recommend them to our friends and family in a heartbeat. Thank you! | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ Kevin Morrison
Bobbie, Brian and Shawn got me into exactly the Wrangler I wanted. We were taken care of from the moment we walked in the door. All of our concerns and questions were answered. Happy to be a part of the Bakersfield Chrysler Jeep family. | Read Full Review
11/11/2024 12:00:00 AM | Google
★★★★★ Don Jordan
| Read Full Review
11/11/2024 12:00:00 AM | Google
★★★★★ Annie Alexander
I went in on a recall for my vehicle while i was there i got service for my a/c . It was hard to get ahold of anyone in the service department they always make u text a computer generated respondent. After i picked up my vehicle i decided to look at other cars because im interested in getting a new car . The sales guy that was assist | Read Full Review
11/11/2024 12:00:00 AM | Google
★★★★★ Sonia Tlatelpa
Update: 2024: My Jeep was taken in 3 times this year for AC. Every time it was a different part. A loaner is never available. Warranty changed on loaner as well, but doesn't make a difference as they never have one available. Communication continues to be an issue as they never return your call, this applies to Erick and Omar. 11/07 | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Carlos Herrera
Erik Luna at Jeep made our maintenance experience smooth and easy. Answered all of our questions, and took care of us. We were very happy with the service he provided us. | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ William Starr
Straight forward, no nonsense staff, very helpful and not pushy. Smooth trade in and very comfortable. | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Lilia Vargas
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11/6/2024 12:00:00 AM | Google
★★★★★ Sam
| Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Veronica Carrera
I would highly recommend for you to come at Bakersfield Chrysler Jeep for your vehicle purchase. Marc was extremely helpful since the moment he called us we had a great feeling excellent customer service. Joe was awesome and helpful made the process as sooth as it can be. Very satisfied with our new car thank you. | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Dhillon Davinder
| Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Angel Dean
Great customer service | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Shawnna Tylor
| Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Sandra Sandoval
El personal es muy amable y dispuestos a ayudarte a comprar el carro que te gusta , ellos te ayudan de una forma u otra an oftener lo que quieres o necesitas. Muchas gracias ! | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Jeff Mayall
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11/4/2024 12:00:00 AM | Google
★★★★★ Joe Sessions
| Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Denise Adkins
We had a wonderful experience with Jeep Chrysler in Bakersfield. We had a sales person that was very helpful and when we went back a different day we had another sales person that was very helpful but things didn’t work out this evening. The numbers just weren’t where we wanted them. The next day Brian (salesman) and Shawn (sales man | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Steve Nichols
Got the work done at a good price and my Jeep is good as new. Thank you!! | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Cynthia Sanchezguzman
Loving my New Jeep Wrangler | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Jason Frost
This place is wonderful. Shawn and all the folks here are very nice to work with. | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Nola Vigil (Nola)
When j purchased my grand Cherokee i bought an extended warranty supposedly covering bumper to bumper , at 35k miles car malfunctioned and extended warranty said i didn’t have bumper to bumper warranty and only wanted to cover half of an 11 thousand dollar reapir i had to fight them on this one finally they covered everything , then | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ M Terrazas
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10/30/2024 12:00:00 AM | Google
★★★★★ Leonardo Munoz
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10/28/2024 12:00:00 AM | Google
★★★★★ Barbara Gilmore
| Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ teatwice
Bought a 24 gladiator Mojave. Great buying experience even though I make everyone explain every detail of the paperwork to me. I switched from a lease to a purchase in the middle of the finance office but everyone was great. | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ Evie Arhaniotis
I was very disappointed with the service and the one on one care. Took my Dad's Jeep to the dealership only to find out it needed certain things done along with the agent telling me that it needed brakes to be replaced again when I had them replaced one month ago. Not only was the Jeep there for 15 days but I NEVER got an estimate no | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ Ross Rytting
As the owner of a 2006 Dodge Ram 3500 Mega Cab SRW 4x4 with over 250k in mileage, things happen... While driving into Bakersfield to see family and needing to continue into Anaheim to take the grandkids to Disneyland, having the turbo elbow to exhaust system coupler break was not what we needed! After checking with the Bakersfield Do | Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ Diana Medlen
Great! Brian was a great person to deal with helped me get a great deal! | Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ Tami Riesen
| Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ Amy Austin
Very friendly and welcoming would highly recommend buying a vehicle here | Read Full Review
10/24/2024 12:00:00 AM | Google
★★★★★ Reyna Olivas
Dos semanas mi jeep en el taller por 2 recall me dejaron esperando por una semana sin carro y me entregaron uno en renta después de una semana pésima atención al cliente honestamente no se siente empatía solo dan respuestas muy básicas se nota no tienen interés de ayudar ni buscar soluciones | Read Full Review
10/24/2024 12:00:00 AM | Google
★★★★★ mikey90050
Great place to shop for a car the staff there make you feel like a big part of family. Everyone there are great people and are willing to help you out with anything that you need. | Read Full Review
10/22/2024 12:00:00 AM | Google
★★★★★ Brian Graves
I’ve purchased three vehicles from this dealership, but it’s always the little things that concern me about the way they operate. The markup above MSRP is ridiculous, and I believe unethical, regardless of whether or not you can negotiate the price below MSRP. Two weeks ago, I went to look at a new Wagoneer, and they had a $30,000 m | Read Full Review
10/22/2024 12:00:00 AM | Google
★★★★★ Norma Sparks
| Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Oscar Nieves
Amazing service, very professional and clear on what needed to be done on my car and how long it was going to take them to work on it. | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Eric H
Ordered a part that was broken on a brand new vehicle. Was told I would be called immediately when it was in. Called a month later and they said part was backordered (no big deal). I call on the status of the part TWO months later and they said it has been there for several weeks, and the advisor (Erick) should have called a long tim | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ S Dixon
Amazingly Awesome... Alejandro, Roy, Maribel, and Adam were all so nice and polite. I would buy another Jeep right now if I could afford it because my experience was so great! | Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ Ernie Lara
Very friendly staff and willing to work with you | Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ Patricia Kruse
Professional, gracious,friendly, knew all details well. Able to guide us without pressure. Had a great deal and experience. | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ kathleen rickard
Great experience ( even if spending money is stressful lol) | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Miguel Contreras
Did a great job on my car just took to many days to get it back to me but great customer service. | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Jose Gonzalez
They did a great job at the shop my car was in and out the same week | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Amy Garza
| Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Jesus Garcia
bad service I had to move my jeep back because they didn't fix it properly and it kept leaking water | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ jonathan genel
This bad review is specifically for the Service Department. I hate to leave bad reviews, but I feel that customer service has been declining over the last couple of visits. This most recent experience was when I took my wife’s Jeep Compass for servicing. Firstly, we didn’t receive a call about the diagnosis until my wife called thr | Read Full Review
10/12/2024 12:00:00 AM | Google
★★★★★ Ethan Kirkorian
| Read Full Review
10/8/2024 12:00:00 AM | Google
★★★★★ Ana Caro
Muy amables en atenderte y su trabajo todo muy bien | Read Full Review
10/8/2024 12:00:00 AM | Google
★★★★★ Les DenHerder
Absolutely the worst experience. No one will talk to me and my 2023 Summit Grand Cherokee 4XE has been in the shop 9 days now and still there. I don’t know what to do. Something is wrong with suspension when in all electric mode | Read Full Review
10/8/2024 12:00:00 AM | Google
★★★★★ Miami Lopez
Great customer service, | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Benjamin Viramontes
Thistle worst place to get work on your new car. THEY GIVE YOU BS. I had my elec van with them for over a month. All I got from Ms. Perez the service advisor was the run around and no straight answer to what or when we would get our van back. ZShe would always say she would get back to us that day, but we would have to call her many | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Chuck Carter
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10/2/2024 12:00:00 AM | Google
★★★★★ Carl Stimmel
| Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Jennifer Chavira
Great service very friendly and was able to fix my recall in a day in a half. Very satisfied ?? | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Morginne Demarco
Went to Bakersfield Jeep to trade in my car and was interested in a new Jeep Grand Cherokee. Joe and Mark helped me out immensely and helped me find the perfect fit for me! Highly recommend doing business with these guys. | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Joy Anderson
| Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Stevi Travis
Hit and miss. My first time purchasing a Jeep was amazing. My second time purchasing a Jeep has been a crappy experience for me. | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Josh Vangel
The worst customer service, mechanics have no idea how to work on their own vehicles. I will never take my vehicle there again. It’s pretty sad when one of their own workers tells you not to bring your vehicle to get worked on there. I will never recommend any friend or family member of mine to ever buy a jeep from this location. | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Julie Mattox
| Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ Victoria Roman
Amazing experience happy with Robert’s service and information and help on my new vehicle Manager was super nice and helpful also | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ Ben Caroccio
Love it Gotta go with Mark and Sean and make sure you work with Joe in back office he is amazing ! Thanks Team for a wonderful experience ! | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Juan Avila
| Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Mrdude 35
My jeep started overheating so I took it to them last min and the service manager was able to squeeze me in which was awesome. | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Nichole Gates
Excellent customer service and friendly staff. I also love the express lane for oil changes and the lack of sales tactics to get you to spend additional money. My car was parked right outside when it was ready. Totally opposite experience than the Valencia dealership. This is definitely my new choice for service. | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★ Eve Hight
I can’t complain about the service given at the dealership. Leticia is always exceptional. She is the best. The only thing I wish could change is being able to rent a loaner car at the dealership in case my Mopar extended warranty does not cover the service. It was a hardship trying to go back and forth and not have a vehicle since I | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★ Kash Black
| Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★ Wendy Russ
| Read Full Review
9/22/2024 12:00:00 AM | Google
★★★★★ Tyler Pentecost
Awesome and quick experience Adam was amazing | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Reginal Jean
| Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Ben Grazy
| Read Full Review
9/17/2024 12:00:00 AM | Google
★★★★★ Maribel Calderon
Excellent customer service , I could not be happier with the experience. | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ AntonIo lleva
Yes the employee very helpful and treated me like a family | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ Richard Tracy
Taking care of my car | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ Travis Marroquin (Weps)
| Read Full Review
9/11/2024 12:00:00 AM | Google
★★★★★ Rosalia Sanchez
| Read Full Review
9/11/2024 12:00:00 AM | Google
★★★★★ Christina Vanworth
Easiest time I've experienced looking and purchasing a car. | Read Full Review
9/11/2024 12:00:00 AM | Google
★★★★★ AVSR VLZ
techs left lose bolts on steering column, and beat up the painted caliper on my right side of vehicle, not sure why, The steering column is a safety issue, vehicle had over 4 inches of play on steering wheel, they forgot to tighten bolt to steering column, a serious safety issue, makes me think about the other components they replace | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ PricillaandAndrew Marr
I took my 2016 Durango in because it was over heating. The service agent “ERIK” called me back after the mechanic did a “test” on my car. He informed me my Durango’s did not past the “block” test and I need to replace a head gasket. I informed him there was no way it was a head gasket, there are signs your car shows if you have a br | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Matthew Escalante
I had my vehicle in the service department twice this summer. It was there for a total of 7 months. That is nearly two monthly payments that my vehicle spent in the service department. I was very disappointed and had to beg for a loaner on both occasions. It seems as if the service writers are overwhelmed with vehicles and the techni | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ TacoTime Cat
| Read Full Review
9/7/2024 12:00:00 AM | Google
★★★★★ Rita Shanley
| Read Full Review
9/4/2024 12:00:00 AM | Google
★★★★★ Connie Corona
Always take care of my jeep! | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Christian Mata
Quick squeezed me in great service | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Rebecca Rodriguez
Manny was exceptionally kind and answered all the questions I had about my repairs! He clearly explained what needed to be done & kept me informed through the whole process! Manny was incredibly helpful from start to finish & made me feel very confident that my vehicle was in good hands!! I highly recommend Manny & will be requesting | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Jason Darr
Mario was great. I would buy again from him. | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ HyTech Creations
Ok…..we have taken our 2022 Jeep Wrangler Rubicon to Bakersfield Chrysler Jeep since December 2023 for the fuel injection pump RECALL. They kept putting us off, wouldn’t schedule it until July 28, 2024 when our Jeep blew up on our way to work! We got towed to the dealership at 7:30 in the morning in that Sunday. Service wasn’t open s | Read Full Review
9/3/2024 12:00:00 AM | Google

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