About Fresno Chrysler Dodge Jeep Ram FIAT
Fresno Chrysler Dodge Jeep Ram FIAT is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (559) 412-5904 today to schedule your next appointment.
Our technicians at Fresno Chrysler Dodge Jeep Ram FIAT are ready to help you!
Fresno Chrysler Dodge Jeep Ram FIAT is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Fresno Chrysler Dodge Jeep Ram FIAT today at (559) 412-5904 to learn more
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★★★★★ chris_bromellPlace is clean, reps are kind. Services are fast and exact. They don’t tell you extra things to try and swindle money out of you. Fix what’s broke, and doesn’t fix what isn’t broke. | Read Full Review8/10/2025 12:00:00 AM | DealerRater
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★★★★★ Daniel W.First of all….. They tried to charge me almost $800 to replace a $70 part that took me 10 minutes to do myself. I ended up paying $125 for the diagnostic. On top of that, I have a breathalyzer in my vehicle that I informed them about. They proceeded to not only turn off my vehicle, refusing a requested test but also blew into my brea | Read Full Review8/10/2025 12:00:00 AM | DealerRater
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★★★★★ kwharris1Service writer Craig was great a pleasure to work with knowledgeable, professional, prompt and respectful | Read Full Review8/9/2025 12:00:00 AM | DealerRater
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★★★★★ rv7631.dsI feel like I was ripped off charged me $500 for work that should’ve taken no more than 1 hour. They didn’t fix anything just wasted a bunch of time. I won’t be back. | Read Full Review8/9/2025 12:00:00 AM | DealerRater
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★★★★★ robertjones11bI couldn’t be happier with the service and quality of work I received. Randy in the service department is second to none! I’m about to buy a new truck and will be looking at this location first because of the continued attention to detail. The cashier went above and beyond to make sure I was well taken care of and the young man the d | Read Full Review8/8/2025 12:00:00 AM | DealerRater
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★★★★★ Evan HammerThey always go the extra mile and when my car is there for awhile for what ever reason they always wash it. Thank You Oscar | Read Full Review8/7/2025 12:00:00 AM | DealerRater
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★★★★★ Connie ChildressAs always, work was done satisfactorily, and Randy Giese is a pleasure to work with. He is knowledgeable and professional. | Read Full Review8/7/2025 12:00:00 AM | Google
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★★★★★ jodyjo0Always great customer service. Thanks Jorge for keeping the mood light and for all your help! | Read Full Review8/6/2025 12:00:00 AM | DealerRater
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★★★★★ arogers0810Service is very quick and timely. I love taking my jeep there knowing it will get taking care of. | Read Full Review8/6/2025 12:00:00 AM | DealerRater
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★★★★★ marcus.stevenson687While at the this Dealership I experienced some of the Best Customer Service Ever from the staff! My vehicle was in and out around the time I was told! Thank you all so much! | Read Full Review8/6/2025 12:00:00 AM | DealerRater
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★★★★★ M.CONTmy expereince at chrysler was a great the gentelmen that i dealt with were great my visit was and my purchase was dealt with total perfection a neat experience | Read Full Review8/4/2025 12:00:00 AM | DealerRater
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★★★★★ bryanwellsThe service team is about the best group of individuals in the business! It’s amazing that they remember me and know how to service it needs for my family. | Read Full Review8/3/2025 12:00:00 AM | DealerRater
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★★★★★ itsdebbiesaddressJorge is very helpful!! I rated the service center a 4 instead of a 5 because I want to set an actual appointment instead of a “drop off” time so I know when I will get my car back. I understand if it’s in for a big repair I have to leave it but this was for a leak check and diagnostic. | Read Full Review8/3/2025 12:00:00 AM | DealerRater
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★★★★★ Mike BI visited this Jeep dealership recently. The staff at the front were friendly, but the salesperson — looked like he was in his twenties — was completely unprofessional. He wouldn’t answer a single direct question about leasing. Instead, he kept turning everything back on me: “What do you want?” “What price do you expect?” — without | Read Full Review8/3/2025 12:00:00 AM | Google
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★★★★★ A.B.I appreciate that Craig was straightforward. Professional environment with friendly staff. I would come again. | Read Full Review8/2/2025 12:00:00 AM | DealerRater
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★★★★★ jeoliver33Rosa was absolutely wonderful to work with and got my truck serviced in a timely manner while handling working with my extended warranty. | Read Full Review8/2/2025 12:00:00 AM | DealerRater
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★★★★★ gabby3201977He was so helpful and polite he really knows his to do his job with the customer service i resaltar appreciate what he did for me :) | Read Full Review8/2/2025 12:00:00 AM | DealerRater
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★★★★★ vbrewer2011Good customer service I have no more words that will fill in the other words required | Read Full Review8/2/2025 12:00:00 AM | DealerRater
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★★★★★ FRESNOCITYWATERPOLOJoe was quick and to the point. He knew what I wanted, communicated throughout the process and got my car back to me very quickly. | Read Full Review8/2/2025 12:00:00 AM | DealerRater
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★★★★★ danderson254Always quick and easy. Super easy to schedule an appointment. The staff is always super helpful! | Read Full Review8/2/2025 12:00:00 AM | DealerRater
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★★★★★ dianabustamante2001Rosa provided excellent customer service. Check in was quick and easy. She was detailed in reviewing service plan options and helping us to choose the best option for our vehicle. | Read Full Review8/2/2025 12:00:00 AM | DealerRater
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★★★★★ shane62Fresno Chrysler dodge is the greatest dealership I’ve ever been to. I have 20 company vehicles and my employees like Chevrolet and gmc but I will now choose to go to Fresno Chrysler dodge because of there service the way your treated.the best place ever!! | Read Full Review8/1/2025 12:00:00 AM | DealerRater
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★★★★★ ephraimcamachoJorge is always courteous and kind. I keep coming back for maintained on my vehicle because the work is usually done well and that’s important to me. | Read Full Review8/1/2025 12:00:00 AM | DealerRater
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★★★★★ stacybee23They are the only service professionals I trust with any maintenance and or repairs, can always count on them for accurate no haggle business. Craig is great to work with! | Read Full Review8/1/2025 12:00:00 AM | DealerRater
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★★★★★ BLAINE10Great service, Randy is very easy to deal with.and knows his stuff. They have cared for my vehicles for over 20 years. | Read Full Review8/1/2025 12:00:00 AM | DealerRater
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★★★★★ steve@waveform-electric.comWorst dealer experience I’ve had. I regularly take my truck in for service at the ram dealer. I drop my truck off on a Wednesday never received a phone call about the diagnostic until I called Monday of the following week. My truck was in the shop for 2 1/2 weeks For a bubble tire. That’s how long it took them to figure it out. I WOU | Read Full Review8/1/2025 12:00:00 AM | DealerRater
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★★★★★ jan26EXCELLENT Service. Carlos was exceptional and on top of all of our service needs. Thanks Carlos!! | Read Full Review7/31/2025 12:00:00 AM | DealerRater
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★★★★★ twocaratceceRandy was my service representative and he is great! My car was fixed in a timely manner and I really appreciate that. | Read Full Review7/30/2025 12:00:00 AM | DealerRater
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★★★★★ IVONPERALTA01Great service attentive clean environment and the salesman jay was very friendly and professional explained very well | Read Full Review7/30/2025 12:00:00 AM | DealerRater
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★★★★★ EDKENDZIERSKI2Service performed in a timely manner all due to one of the best service writers Oscat | Read Full Review7/30/2025 12:00:00 AM | DealerRater
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★★★★★ spanish.dancerRandy Giese demonstrated excellent customer service; he was knowledgeable of automobiles and especially my car and my warranty. I would recommend Randy to any one bringing in their car to the dealership! | Read Full Review7/30/2025 12:00:00 AM | DealerRater
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★★★★★ katiefentersThe lack of communication was really grating. Dropped my truck off at 8:30 finally got a callback at 4:40 after 2 unanswered text, an unanswered voicemail and finally asking the receptionist to track down the agent (I'm an hour from Fresno so I needed to figure out arrangements if I didn't get my truck back that day). When i did get | Read Full Review7/30/2025 12:00:00 AM | DealerRater
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★★★★★ silas.orozco1981Got to my appointment waited in my vehicle for about 5 minutes before someone came to pick up my Jeep. Estimated wait time was an hour for a oil change which is extremely long, all in all it took about 2 hours. I waited about another 10 minutes before they brought my ride out when I finished paying. Very over priced for the service I | Read Full Review7/30/2025 12:00:00 AM | DealerRater
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★★★★★ CharlemikhailCraig my service representative was great on explaining things to me. He also had my car washed | Read Full Review7/29/2025 12:00:00 AM | DealerRater
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★★★★★ smjw04Good interaction with service staff. Wait time was exactly what they said. Made the experience easy. | Read Full Review7/29/2025 12:00:00 AM | DealerRater
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★★★★★ shellie.hornRandy Giese was very helpful. He worked with our aftermarket warranty company to get our repair covered. | Read Full Review7/27/2025 12:00:00 AM | DealerRater
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★★★★★ jjnorrisCalled in for a service to be done. Spoke with the parts guy and appointment gal. Made an 8:30 appt for next day and was out by 9:00. What a great experience!! | Read Full Review7/27/2025 12:00:00 AM | DealerRater
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★★★★★ cnavarro77Craig was great and he helped me understand the issues with my Jeep. Highly recommended. | Read Full Review7/26/2025 12:00:00 AM | DealerRater
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★★★★★ lorenzomendoza086Excellent costumer service ! Where quick with my rental . I would definitely come back in the future for any services my vehicle would need . | Read Full Review7/26/2025 12:00:00 AM | DealerRater
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★★★★★ rembrandttileRosa was great The part order was delayed They had my truck for a month | Read Full Review7/25/2025 12:00:00 AM | DealerRater
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★★★★★ michael wellsOil change appointment was on time. Shop showed me the oil leak inside left front tire, I asked about, was a leaking shock absorber. | Read Full Review7/25/2025 12:00:00 AM | Google
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★★★★★ Johnny EspinozaQuick, fast , and very professional ?? | Read Full Review7/24/2025 12:00:00 AM | Google
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★★★★★ cynthia madrugaRosa was very friendly and detailed what needed to be done to my jeep. Love her!!! | Read Full Review7/24/2025 12:00:00 AM | Google
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★★★★★ JAMES16ANDERSONThe salesmen and all other services were exceedingly helpful from start to finish. No problems whatsoever. | Read Full Review7/24/2025 12:00:00 AM | DealerRater
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★★★★★ 89LMAOI had a good experience, appointment was scheduled and on time. Transmission service was completed in a reasonable time. The ride service was greatly appreciated. | Read Full Review7/24/2025 12:00:00 AM | DealerRater
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★★★★★ LONGNBA3Staff were very professional and kind. Facility was very clean. Offered refreshments. Would recommend dealership to my friends. | Read Full Review7/23/2025 12:00:00 AM | DealerRater
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★★★★★ easton559Quick and easy .. great communication and love the waiting room.. made a call and they fit me into the schedule | Read Full Review7/23/2025 12:00:00 AM | DealerRater
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★★★★★ jmarr0974Always been a good experience. A pleasant experience at the dealership. Friendly, courteous ,clean and professional. | Read Full Review7/23/2025 12:00:00 AM | DealerRater
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★★★★★ donnamcdevlinCraig was terrific. They diagnosed the problem and made arrangements for the collision repair company pay the bill. Everyone was pleasant and professional. Craig worked with me and held car until I got back for vacation. So accommodating. Very much appreciated . I will return for routine services. | Read Full Review7/22/2025 12:00:00 AM | DealerRater
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★★★★★ 4sandovalsmixService professional Joe was very helpful I recommend Fresno Chrysler to my family and friends thank you ?? | Read Full Review7/22/2025 12:00:00 AM | DealerRater
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★★★★★ annadlcMy visit to this dealership is usually pleasant even if i need to wait for an oil change in the waiting room. This last situation with the recall/ A/C /Max Care mixup was difficult as I had to leave my car for a total of 8 days. Craig was on this in getting Max Care taken care corrected, car rental, and keeping me informed. Thank You | Read Full Review7/22/2025 12:00:00 AM | DealerRater
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★★★★★ rick.boozerVery courteous and informative about our issues and concerns. Since we live out of town. Jesse was very helpful and courteous with his valet service. Randy was very courteous and informative. My wife and I were very happy and pleased with our FCDJR experience.Thank you, Rick Boozer | Read Full Review7/22/2025 12:00:00 AM | DealerRater
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★★★★★ jdwoodworthI have always had great service. My van is well again. Thank you for your hard work. | Read Full Review7/22/2025 12:00:00 AM | DealerRater
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★★★★★ mhardy1015Service was great. The manager was knowledgeable about the vehicles that were on the lot. | Read Full Review7/22/2025 12:00:00 AM | DealerRater
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★★★★★ Rebecca StonerTook our Ram 2500 truck in on Monday. Delay in finding issue, however the estimated cost went up????. Next day, they took all day and still no diagnostic ???? while the tech was working on trying to find the problem, he was pulled off to work on another vehicle where a part had came in, leaving our truck sitting. Now, when advising | Read Full Review7/22/2025 12:00:00 AM | Google
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★★★★★ 428riderRosa was excellent to work with! Set the right expectation and executed on it. Couldn't ask for more | Read Full Review7/21/2025 12:00:00 AM | DealerRater
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★★★★★ pepe3lemusTheir service center is very clear and concise when coming in for a services. Also, their service time usually done earlier than what they estimated. | Read Full Review7/21/2025 12:00:00 AM | DealerRater
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★★★★★ NOELRUBIO69326Dealership did a great job giving me the best deal and gave it to me before driving out my way to their dealership. They stayed after hours to finish paperwork for me. Would give 5 stars but, they sold me a vehicle with a dead battery and kept claiming it just needed to be “recharged”. | Read Full Review7/21/2025 12:00:00 AM | DealerRater
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★★★★★ LNI bought my 2016 Ram Big Horn Ecodiesel in to this dealership, Randy at intake desk listened to my concern about truck performing same as when the truck drove with bad fuel sensor bar, recall Z46. I actually felt, for the first time at peace conversing with Randy about the Z46 recall, the malfunction of the recall replacement and som | Read Full Review7/20/2025 12:00:00 AM | DealerRater
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★★★★★ stevenspeck7Great service. Ready for my appointment. Had my van ready when they said they would. Best for Ram service in Fresno/ Clovis area. | Read Full Review7/19/2025 12:00:00 AM | DealerRater
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★★★★★ ronnkathyWe were treated with respect. Everyone explained all proceedings in depth. The experience was very pleasant | Read Full Review7/19/2025 12:00:00 AM | DealerRater
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★★★★★ wallsjw4I was extremely pleased with customer service. I didn’t have to wait long to have my car serviced on. | Read Full Review7/18/2025 12:00:00 AM | DealerRater
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★★★★★ justin23aRandy was nice and kept me informed about my truck hope to use him again next time | Read Full Review7/17/2025 12:00:00 AM | DealerRater
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★★★★★ jwcrewI always appreciate the wonderful and professional staff at Fresno Chrysler Dodge Jeep Ram. My truck is always cared for well and the technicians do a great job. I have been servicing my truck there for several years. | Read Full Review7/17/2025 12:00:00 AM | DealerRater
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★★★★★ MRKAOTICVery Prompt and Coordinated. Service advisor Jorge was simply the best. I felt very comfortable knowing he was in charge of handling my vehicle. I will recommend anyone who brings in their vehicle here to let Jorge take care of it! My perception on dealerships have changed by the way Jorge handled everything. | Read Full Review7/17/2025 12:00:00 AM | DealerRater
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★★★★★ astudtOscar was very helpful, as was the entire service team. The service team was able to get my car in and out in a day and we are all caught up on service for now. Great overall experience. | Read Full Review7/16/2025 12:00:00 AM | DealerRater
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★★★★★ Eligha D. Lacy Sr.I would recommend this service center but I urge a sense of caution always double check the work before leaving to protect yourself in the long run. I normally get all my truck work done here especially since it’s a Ram EcoDiesel. This time was different. My service provider in particular handled everything with me a bit oddly. After | Read Full Review7/16/2025 12:00:00 AM | DealerRater
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★★★★★ muleyboy559Everything went very smoothly with the recall work needed for my truck. Randy informed me of what needed to be done and when it would be ready to pick up and he didn’t disappoint. Thank you Randy for being a man of your word. | Read Full Review7/14/2025 12:00:00 AM | DealerRater
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★★★★★ newsclintWonderful. Always have been more than satisfied with the service here at fresno Chrysler Jeep dodge ram | Read Full Review7/12/2025 12:00:00 AM | DealerRater
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★★★★★ tavaressara1992I dropped my vehicle off and wasn’t returned until 2 1/2 days later. I had 4 recalls and an oil change done. I always had to reach out no one ever contacted me and provided any updates. The communication is very poor here. | Read Full Review7/11/2025 12:00:00 AM | DealerRater
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★★★★★ CFR.CHRISMPhillip, Tim and the team at Fresno Ram were great as usual. Respectful of my time and trusted to offer a fair deal so I don’t have to waste time negotiating. | Read Full Review7/10/2025 12:00:00 AM | DealerRater
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★★★★★ solidsurfacetech10Great costumer service. We were able to negotiate closer to my budget. I am happy with my purchase | Read Full Review7/10/2025 12:00:00 AM | DealerRater
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★★★★★ 3HEARN123Replaced battery promptly under warranty.. driver took us home and picked us up next day. | Read Full Review7/10/2025 12:00:00 AM | DealerRater
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★★★★★ HJR949would not go any where else , service was excellent will recommend my friends to them for new Dodge vehicles. | Read Full Review7/6/2025 12:00:00 AM | DealerRater
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★★★★★ cole.gallaherRosa was very communicative and helpful. Check in was easy and smooth and they finished my truck earlier than expected | Read Full Review7/3/2025 12:00:00 AM | DealerRater
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★★★★★ christiespearService Dept. did a great job! Rosa was helpful and with communication by phone or email. | Read Full Review7/3/2025 12:00:00 AM | DealerRater
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★★★★★ 88saintsllcWhen you have a scheduled oil change. Service is fast. They do great work! I will be back in 6 months! | Read Full Review7/3/2025 12:00:00 AM | DealerRater
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★★★★★ bpgirl1Jorge was fantastic! I didn’t have a schedule appointment he got me in fairly quickly and then I got a ride home by the driver there and then the driver came and picked me up, Jorge called and told me my truck was ready. Everything was great. | Read Full Review7/3/2025 12:00:00 AM | DealerRater
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★★★★★ mlemon54Very disappointed in how my concern was handled. Absolutely no communication whatsoever about my concerns. I was in customer service for 38 years and I would have been answering to the owner how the service let down the customer which is me. | Read Full Review7/3/2025 12:00:00 AM | DealerRater
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★★★★★ litenupstachLied about recall,warranty, loaner car. Had my truck 5 days no loaner car. Sucked. | Read Full Review7/3/2025 12:00:00 AM | DealerRater
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★★★★★ tina.art89Staff is very kind and always helpful. They get things done in a timely matter. | Read Full Review7/2/2025 12:00:00 AM | DealerRater
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★★★★★ sariahlopezThe dealership is always efficient and all the staff is very friendly and always ready to help | Read Full Review7/1/2025 12:00:00 AM | DealerRater
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★★★★★ sodi_saabMy appointment was 8 am checked in with randy finish at 8::40 nice work | Read Full Review7/1/2025 12:00:00 AM | DealerRater
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★★★★★ dianepearceRandy Giese always takes good care of us and communicates everything we need to know. | Read Full Review7/1/2025 12:00:00 AM | DealerRater
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★★★★★ drese007Not sure why I need to leave a comment when the previous question asked for my star rating. I rated a 5 star and it should speak for itself. | Read Full Review7/1/2025 12:00:00 AM | DealerRater
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★★★★★ reindomenRandy Giese always does an outstanding job with his Customer Service Experience being one of the longest employees with Fresno Dodge. My only complaint with my last service on the 2024 Dodge Dart was the time it took 2 weeks to get corporate approval for replacement of parts because of the lifetime warranty that I have on the vehicle | Read Full Review6/30/2025 12:00:00 AM | DealerRater
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★★★★★ sherridodd1. Scheduled appointment days in advance for June 26th, 7:30AM for an overheating issue. I finally telephoned at 4 pm about the status and was told late that the van had to be kept overnight because they were too busy. I would have liked a “follow up” sooner in the day. 2. The $450 diagnostic fee shows up as an estimate on the paperw | Read Full Review6/30/2025 12:00:00 AM | DealerRater
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★★★★★ evonmillerI always enjoy having my trucks oil changed here. Service is great and my grandkids enjoy sitting and waiting for the service to be finished. They like the movies. | Read Full Review6/29/2025 12:00:00 AM | DealerRater
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★★★★★ Myles BarkerExcellent customer service! Amazing experience! Jorge is the best there is! | Read Full Review6/29/2025 12:00:00 AM | Google
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★★★★★ Kamryn SimThis place was very disappointing. I came in to have my radio replaced. I had to alert them immediately after getting in my car that they did it wrong. Then upon leaving, I noticed damage to my vehicle. I called to let them know right away, and they ghosted me!! This was weeks ago and I haven’t heard back. Its clear they don’t care a | Read Full Review6/29/2025 12:00:00 AM | Google
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★★★★★ kamryn.simonianThey didn’t even install my part correctly and then when I came to them with damage on my vehicle they ignored me. I still haven’t heard back from them | Read Full Review6/29/2025 12:00:00 AM | DealerRater
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★★★★★ 5HANDSBest place ever to take car for service. I would never go anywhere else. Top Notch CUSTOMER SERVICE | Read Full Review6/28/2025 12:00:00 AM | DealerRater
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★★★★★ JPI took my vehicle to another Jeep service center and they did not have availability for a month. Fresno got me in the same week and the car was done the following week. Great communication and customer service. | Read Full Review6/28/2025 12:00:00 AM | DealerRater
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★★★★★ richardjr5383Was finished quick and out in time for lunch enjoyed the free snacks and the TV | Read Full Review6/27/2025 12:00:00 AM | DealerRater
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★★★★★ buckyvThanks for your quick service while we waited. Really appreciate Ryan and his professional attention. | Read Full Review6/27/2025 12:00:00 AM | DealerRater
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★★★★★ vincentrenehuertaWas ok service but pricing is high , ask you look if I needed an alignment but was told just to look at it was going be $200 . American tire look at it for free since I bought my tires there . | Read Full Review6/27/2025 12:00:00 AM | DealerRater
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★★★★★ robin45dealt with the service department and they were great. very professional and polite. only take my vehicle to them | Read Full Review6/26/2025 12:00:00 AM | DealerRater
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★★★★★ dcbugdocRandy is great to work with by providing a good estimate of time to complete the required service and at times even faster than estimated. Also appreciate the communication from other staff that call or can cover for Randy when he might not be available. | Read Full Review6/26/2025 12:00:00 AM | DealerRater
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★★★★★ original_60629The work was done fine. The service rep is very unprofessional and very rude. This work done was warranty work but after talking to the service rep, I literally had to tell her this was warranty work at least 7 times. She kept telling me that if it is not warranty work I will have to pay. I had to wait for the part almost a month. | Read Full Review6/26/2025 12:00:00 AM | DealerRater
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★★★★★ DodgeReally bad at communicating, responding, in general bad service for everything! Took longer than expected and delayed the most they could. I would NOT recommend this place. | Read Full Review6/26/2025 12:00:00 AM | DealerRater
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★★★★★ LARSONRAINGUTTERS1Great people and great service. Oscar has always taken Great care of my truck and our needs Dan | Read Full Review6/25/2025 12:00:00 AM | DealerRater
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★★★★★ prkrklan89Jorge was great. We got new tires on our truck and received an instant tire rebate. | Read Full Review6/25/2025 12:00:00 AM | DealerRater
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★★★★★ bgtrujilloThey want me to pay a truck that i sold to them on a part that took them 3months to get.It is now there truck,it should not be my problem,thank you. | Read Full Review6/25/2025 12:00:00 AM | DealerRater
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★★★★★ Jeff SturgesTo the staff at Fresno Dodge/Ram, My 2019 Ram 1500 Eco Deisel was towed into Fresno Dodge in January of 2025 for repair. My service advisor Joe was very professional and kept in regular contact with me during the repair process. Joe arranged for a loaner vehicle for me to drive while my vehicle was being repaired. All repairs wer | Read Full Review6/24/2025 12:00:00 AM | Google
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★★★★★ ms.charlotteharmonRandy was quick and explained what was needed on my car. He showed me where the waiting room was with refreshments! I received updates as my car needed a new air filter. I’ve been coming here for 8 years and highly recommend! | Read Full Review6/23/2025 12:00:00 AM | DealerRater
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★★★★★ MSKWouldn't go anywhere else. They alway take excellent care of our needs. We use this dealership for both our personal and business needs. | Read Full Review6/23/2025 12:00:00 AM | DealerRater
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★★★★★ melissajane31Professional and kind. Was very patient with me during our time. Glad to be apart of the jeep family. | Read Full Review6/22/2025 12:00:00 AM | DealerRater
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★★★★★ Myles BarkerJorge is the best service advisor ever! He always updates me on how the service is going and when my car is ready for pickup. He always delivers stellar customer service. I would give him a million stars if I could! | Read Full Review6/22/2025 12:00:00 AM | DealerRater
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★★★★★ mikaelacharrisI had a wonderful experience with Randy as always! He was quick, prompt and willing to help. Will definitely be back! | Read Full Review6/21/2025 12:00:00 AM | DealerRater
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★★★★★ michelle70nealOscar and Randy where great service advisors got me takin care of . They were very kind and listen to my concerns | Read Full Review6/21/2025 12:00:00 AM | DealerRater
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★★★★★ rsl3Poor service from parts department hung up on me because he left to lunch according to the other rep who assisted me with ordering a tire. Other rep who ordered my tire was helpful and gave good service, scheduling didn’t want to schedule me an appointment unless the tire was in but parts department said tire would be in by Monday an | Read Full Review6/21/2025 12:00:00 AM | DealerRater
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★★★★★ Brad BrewThinking of buying a Jeep Wrangler New or Used? Don’t. Just don’t. Unless you enjoy frustration, condescension, and the kind of customer service that feels like a punishment for expecting basic decency. My daughter bought a NEW 2020 Jeep Wrangler Sahara Edition, and it’s been nothing but regret ever since. Within weeks, rust and pai | Read Full Review6/21/2025 12:00:00 AM | Google
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★★★★★ JOHN MFast efficient and ery knowledgeable service advisors. Thanks to Randy and the rest of the team. | Read Full Review6/20/2025 12:00:00 AM | Google
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★★★★★ prkrklan89Jorge was very helpful. I got my oil changed and my truck was done at the time promised. | Read Full Review6/20/2025 12:00:00 AM | DealerRater
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★★★★★ kgagandeep730I’m very happy to Randy he is very nice and friendly and working great I’m really appreciate to him thanku so much | Read Full Review6/20/2025 12:00:00 AM | DealerRater
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★★★★★ douggalvaniWorkmanship seemed to be very good for the repairs, however the pricing is very exorbitant. Check hourly rates before committing. | Read Full Review6/20/2025 12:00:00 AM | DealerRater
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★★★★★ shellie.hornGreat service and done when promised. Randy Giese is great. He always keeps me informed. | Read Full Review6/19/2025 12:00:00 AM | DealerRater
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★★★★★ jtirzozamoThis dealer was very helpful. Kept me informed of what was going on with my truck. Craig kent was super helpful. Thank you. | Read Full Review6/19/2025 12:00:00 AM | DealerRater
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★★★★★ deannarigg88Everyone was friendly and understanding and helpful. They explained things well and were very polite | Read Full Review6/19/2025 12:00:00 AM | DealerRater
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★★★★★ acyag1Quick service. Did not have to wait for a long time to get help. Well done. Professional work, clean and done right the first time. Superior customer service | Read Full Review6/19/2025 12:00:00 AM | DealerRater
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★★★★★ vsweet9Had a great experience with the purchase of my new jeep Cherokee and the sales people that assist with the purchase process were very friendly and professional . | Read Full Review6/18/2025 12:00:00 AM | DealerRater
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★★★★★ Carlos CarrilloTook my car in for an oil change, dropped it off and got it back within only a few hours. | Read Full Review6/18/2025 12:00:00 AM | DealerRater
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★★★★★ CAZBECK1Philip took good care of me and addressed any concerns during the purchase. He helped me set up the options. | Read Full Review6/18/2025 12:00:00 AM | DealerRater
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★★★★★ ewilkinsAlways a great experience. The service was preformed on time as promised. Best dealership n the area! | Read Full Review6/18/2025 12:00:00 AM | DealerRater
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★★★★★ DAHERRERA71Jorge does a great job with his clients. He’s very thorough and an excellent communicator. | Read Full Review6/18/2025 12:00:00 AM | DealerRater
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★★★★★ ladybugs426Great experience with Both Andy and Mando Friendly, knowledgeable and efficient Was a very stress free car buying experience This is my 2nd purchase from this dealer and my 3rd jeep I will always return for my future vehicles | Read Full Review6/18/2025 12:00:00 AM | DealerRater
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★★★★★ 21arshRandy is great at his job and very customer friendly. He took great care of me | Read Full Review6/18/2025 12:00:00 AM | DealerRater
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★★★★★ john_1245I was happy with the service provided for me and the cost was reasonable. The time was maybe a little long but bearable. | Read Full Review6/17/2025 12:00:00 AM | DealerRater
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★★★★★ mdamien77Excellent service from start to finish! My service advisor was friendly and professional, explained everything clearly, and had my truck ready in no time. The whole experience was smooth and hassle-free. | Read Full Review6/17/2025 12:00:00 AM | DealerRater
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★★★★★ simon mouaJeep reported my mileage incorrectly at my last service with them last year, and now my carfax records showing that my mileage looks like it was rolled back. If you look at my miles theres no dam way i drove 31,400 miles in 3 months time frame. Now im having an issue dealing with fixing it to get the wrong mileage off my carfax repor | Read Full Review6/17/2025 12:00:00 AM | Google
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★★★★★ Blaque WhiteI recently had an incredibly frustrating and disappointing experience at Fresno Chrysler Dodge Jeep RAM, and I feel compelled to share my detailed review to warn other potential buyers. From the outset, their lack of transparency regarding pricing was a major red flag. Despite repeated attempts to get a clear, out-the-door price, th | Read Full Review6/16/2025 12:00:00 AM | Google
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★★★★★ john.mann1079Dealership is nr 1 in my area. The people in service are nice and efficient. Thank you Randy for your great service. | Read Full Review6/15/2025 12:00:00 AM | DealerRater
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★★★★★ miguelzigabarraHad to get brakes done. Scheduled appointment. Staff was polite and professional. Had car back in way before closing. Excellent work! | Read Full Review6/14/2025 12:00:00 AM | DealerRater
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★★★★★ kristilee1977Wonderful Dealer we have bought many cars here and the service department is great, they are friendly, honest and get the job done. I Definitely recommend Fresno Chrysler Dodge Jeep Ram. | Read Full Review6/14/2025 12:00:00 AM | DealerRater
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★★★★★ hdlillyjrThey are the best, everyone is willing to help especially Randy, my main service advisor. | Read Full Review6/14/2025 12:00:00 AM | DealerRater
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★★★★★ madmandy81Excellent customer service from scheduling the appointment through picking up the truck. Completed work on time and under quote! | Read Full Review6/12/2025 12:00:00 AM | DealerRater
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★★★★★ janellmcgillGreat customer service! Quality workmanship, polite and professional! I would recommend them and go back for future service! | Read Full Review6/11/2025 12:00:00 AM | DealerRater
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★★★★★ Nathan LangeStaff is always friendly and professional. The estimates are accurate. The customer lounge is comfortable and accommodating. I always have a great experience at Fresno Chrysler Dodge Jeep Ram. | Read Full Review6/10/2025 12:00:00 AM | DealerRater
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★★★★★ denisegolden04The dealership was very friendly and helpful from the service department to the sales department. I would highly recommend them! | Read Full Review6/9/2025 12:00:00 AM | DealerRater
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★★★★★ singh.mandeep21Ryan is best and fast booked an appointment for recall he did it in timely manner. I really appreciate. | Read Full Review6/7/2025 12:00:00 AM | DealerRater
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★★★★★ TOutstanding customer service. Professional care of customers. Deeply knowledgeable tech support team. Thank you very much ! | Read Full Review6/7/2025 12:00:00 AM | DealerRater
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★★★★★ jessnadammorenoDodge always does a great job. Jorge in the service department is very patient and kind. Thank you! | Read Full Review6/7/2025 12:00:00 AM | DealerRater
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★★★★★ devon_prendergastMy experience for this past service center trip was the best I have had at either locations! My assigned advisor, Rosa, was friendly, great with communication, and made sure I understood the issue clearly. When I initially dropped my Jeep off, I learned that she had been with this specific dealership/service center for less than a mo | Read Full Review6/6/2025 12:00:00 AM | DealerRater
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★★★★★ rhopper1957Craig was very helpful by keeping me informed on what was going on with my Truck | Read Full Review6/6/2025 12:00:00 AM | DealerRater
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★★★★★ mikew1752Nice clean. Shuttle. Shop show room floor Al very nice. Waiting room had cold beverages. A big plus. | Read Full Review6/5/2025 12:00:00 AM | DealerRater
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★★★★★ wellsclan1Super helpful and friendly! Rosa in the Service Dept greeted me right away and began to help me even though my appt. wasn’t scheduled with her. They got me a rental car taken care of right away too! Nice to know there’s a place where customers still come first! | Read Full Review6/4/2025 12:00:00 AM | Google
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★★★★★ Alexis JimenezI just purchased a car from Javi and I couldn’t be happier with the experience! From the moment I walked in, Javi was friendly, knowledgeable, and made the whole process smooth and stress-free. He really took the time to understand what I was looking for and helped me find the perfect vehicle without any pressure. The customer servic | Read Full Review6/4/2025 12:00:00 AM | Google
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★★★★★ Jorden PaguioRandy was great at keeping me updated for my vehicles service. | Read Full Review6/4/2025 12:00:00 AM | Google
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★★★★★ Jessica MorenoPhillip is the guy to ask for when you're buying a car! Amazing service! | Read Full Review6/3/2025 12:00:00 AM | Google
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★★★★★ Cynthia BuccolaWhen I have needed assistance from Fresno Dodge Jeep RAM for work on my Jeep Rubicon, I have had a positive experience and I’m always made to feel that I’m an important customer. That really resonates with me especially at a vulnerable time when I’m having work done on my vehicle. Both Oscar and the service manager, Wendy, have sup | Read Full Review5/26/2025 12:00:00 AM | Google
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★★★★★ VFS CaI had a really great experience with the customer service I received! ?? I was so pleased with the work done on my Dodge Ram pickup truck. Everything went smoothly from the moment I arrived. The staff were friendly and helpful throughout the entire process. I'll definitely be back for future service needs. Highly recommend! | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ RANVK 0021Great staff, workshop and dealership . Definitely recommend to other people. Cost effective and genuine service with genuine parts and helpful advice | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Carie CulverAlways a pleasure working with staff at both locations. They are knowledgeable, kind, and make the process so easy! I would 100% recommend!!! | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Jose PerezGreat service, fast, and communication was great | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Brandon MillerQuick and easy Service. Thank you for making it easy to do business with you guys. | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Robert GuzoujianExtremely satisfied with my service. Repair successful. Randy is an excellent service advisor. Keeps me updated on the Repair. | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Mustafa MitchellExceed expectations. Going on our 6 car from this dealership in the last 10 years. Super helpful and knew exactly what my wife wanted and needed. Thank you again for making our family comfortable and transition to our new vehicle. 2024 charcoal grey Jeep Wagoneer L | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Elizabeth WineIt was convenient to have a shuttle to get you home, while they work on the car. | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Lloyd BrownI had my truck towed in for no power and my service advisor Oscar handled things from the start to finish with nothing but Professionalism! The issue was water had entered my truck through the third brake light and effected the radio transmitter and with my truck out of warranty and this being a know issue, Oscar contacted Chrysler w | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Christopher MitchellBought a 2025 Tradesmen in September. CEL went off in November for misfire. Took it in and then CEL went off again in December for same misfire. Truck has been at dealership since December 12th with no remedy for the misfire. Didn't hear from Clovis for 10 days and had to go in to find answers. Wendy, the service manager in Fres | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Rikki SoaiaI had an excellent experience working with Randy during the transmission repairs on our 2024 Ram 2500. From start to finish, Randy was incredibly professional and helpful. He kept me updated on the status of the repairs, ensuring I was never in the dark about what was going on with my vehicle. It was clear that Randy truly cared abou | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ AdriThe cars are mostly salvaged and all their cars have zero gas in them when you drive off prompting them to tell you they’ll give you a gas card if you write a positive review about them. Also they tell you it’s $500 down, but it always ends up being more close to 1500 to 2000 and the guys are staring at you like hogs and look like cr | Read Full Review4/3/2025 12:00:00 AM | Cars.com
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★★★★★ Rajeev KaushalCraig was great and service department did a great job! | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ DavidPosted this to their seperate Fiat google maps profile, but seeing how they are the same people: Deceptive practices, Javi the finance manager intentionally misrepresented costs and his add ons. He told us optional things like swat GPS or a lease wear and tear option were required, and that they were included in the base price of the | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Singh HarjitNever want to go this dealership personally don’t recommend the guys NOAH he is very rude and if you not business with him he text you everyday more than 10 times and use sude language look in the photo | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Marc SandM 5Service department is professional, friendly and very nice waiting room with snacks and drinks. Diagnosed and fixed issue with Catalyst system on my Cummins Diesel Truck. Randy communicated with us promptly with issue, and when it would be ready. | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Jan BrownOur 2011 Durango had a few big problems AC and radio. Oscar was so great getting difficult parts and getting them replaced and fixed!! Thanks Oscar for everything. | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Haniya JudahI like to thank Craig for being courteous and working with us on the recall on our car. | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Honorina EmlerI’ve been a customer of the Finnegan family for over 20 years. I refuse to purchase any where else. They are trustworthy and dependable. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Rod PloeckelmannFresno Chrysler on Blackstone is by far the best dealership that I know of in Fresno. Wendy, the service manager and Craig my service advisor has always gone well and beyond my service needs. All the vehicles I have owned and had serviced I have never seen a dealership with so much respect for the customer, spot on the repairs, and a | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Anitra De La CerdaNew 2025 Jeep Grand Cherokee with less than 3,200 miles, has failed four times and has now been in the service shop totaling 30 plus days. This vehicle has stalled on busy streets and most recently lost all power steering control (steering wheel locked) while entering Hwy 41 from the Friant on ramp almost resulting in an accident. Ea | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Willie TEEI have a squeaky, rattling glide hinge on the side door of my caravan. I just wanted to ask someone for suggestions. "Sure! $225" there was a day when asking/answering questions was a courtesy not a commodity. | Read Full Review2/22/2025 12:00:00 AM | Google
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★★★★★ Ruben ValdezRandy G. was awesome!!!! Thanks for all your help! | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Mildred RodriguezI recently visited for an oil and filter change under the Jeep Wave program, but Mr. Jorge Fernandez insisted on charging me for the services. He claimed that my vehicle was not covered under the program, displaying a negative and unprofessional attitude with no effort to verify my eligibility. As a result, I had to contact Jeep Wave | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Sunduskki RodriquezHorrrible horrible horrible. Made us pay 245 to diagnose the vehicle, to just turn the check engine light off and say “well we drove it around the check engine light didn’t turn back on” well no shit… you didn’t even try to fix the electrical issue that the reader gave you.. all they did was erase the cc heck engine light. Then we ta | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Blaine HallThis dealership has worked for me since 2002. I have bought several vehicles from them and they have performed all of my service work for all that time. Randy in service is my point person and has served me extremely well all that time. | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Rod PloeckelmannFresno Chrysler has always lived up to my expectations. I have purchased seven jeeps from this dealership since 2007 and every service that I have they’ve gone well Beyond to fulfill my expectations of service. A big ???? to Craig, the service advisor and Wendy, the service manager for all they’ve done for me in the past. Have another | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Suckon deznutsSalvage vehicles, all or most are bought from salvage lots. Most have been totaled. Put back together, cleaned the titles from damages. It's a scam practiced in a lot of states. Know what you are buying before you buy it. | Read Full Review1/25/2025 12:00:00 AM | Cars.com
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★★★★★ scotthenryivFrom checkin to my appointment to checkout, all aspects of service were courteous and professional. Always can count on quality work. | Read Full Review1/13/2025 12:00:00 AM | DealerRater
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★★★★★ Lola JacksonI had a great experience here at the Dodge dealership. Brittany is the BEST. The customer service I received from the dealership was 5 star. Thanks to the Fresno Dodge Dealership. I greatly appreciate you & the service you provided me & my family. | Read Full Review1/12/2025 12:00:00 AM | Google
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★★★★★ Katherine JusticeBrittany in the service department is amazing! | Read Full Review1/12/2025 12:00:00 AM | Google
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★★★★★ Richard ChavezGreat experience, and great communication. George was always keeping me up to date on the progress of my vehicle. | Read Full Review1/3/2025 12:00:00 AM | Google
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★★★★★ TwentiethrogueAmazing, would recommend for the best ext | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Richard HillWent in for my first service on my 2024 Mojave Gladiator. In and out in no time at all. I normally went to the Clovis location because of the service manager that was there. Now that he’s gone I’ll switch to the Fresno location. | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ tom farettaGuys where friendly and Quick! Couldn't be happier with the process! | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Vince CeppagliaHad my vehicle service there it was fast prompt did a good job five stars | Read Full Review12/15/2024 12:00:00 AM | Google
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★★★★★ Joshua PalmerDenise Sutton and Brittney Wheat are awesome service consultants. It's very obvious that they both care for their customers and take it upon themselves to insure a great experience. My particular situation was not fun but they both did everything they could to turn that around. They went to bat for me several times and I appreciate a | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ mikeobanion2000@yahoo.comVery good sales and service departments. Able to give good deals and prompt service to us. | Read Full Review12/13/2024 12:00:00 AM | DealerRater
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★★★★★ Rohan JohalDecember 13, 2024 Friday Call time 10.26am The representative from service department does not know anything. I bought a car last year ago from them and want to know about services and she said you have to come here and then we can look into it. If everything will be answered in person why you guys have call service? | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Lemire LogisticsTook my truck here after having an issue with an alternator. Already knew it was the alternator. Dealer put in an aftermarket unit that cost 370$ and charged me nearly $1,100 for the total bill. It’s a 1.5hr book rate so their labor rate must be around $500 a hour. Absolutely insane. | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ DarrenThe Service department is the best and most efficient in this valley. Rand, makes sure all my service needs are on time and done correctly. I have dealt with other people in this department and all their service advisors have professionalism going on. Wendy runs a solid department and I would rate them 100%! | Read Full Review11/28/2024 12:00:00 AM | DealerRater
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★★★★★ montemichaelJoe Duncan was and is a savior! Mr. Duncan took the time and concern to get my 2015 Fiat 500 back on the road with speed and keeping the cost a factor. Even when I was frustrated with the speed of parts being shipped Joe kept his cool with me. I am completely 100% satisfied with the service I got. | Read Full Review11/28/2024 12:00:00 AM | DealerRater
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★★★★★ Leonard RamirezRecall service on our vehicle was performed as dealer stated and scheduled. My biggest complaint was not with the dealership, but with the company who made it very difficult for the dealer to get the recall replacement parts. I called about scheduling my vehicle in early February, and it was finally repaired in late November. The one | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ Jose CabreraRick Olazaba was as good as it’s gonna get. Genuine guy worked with my situation, understood my conditions and was patient with me. Went in sunday to check out the car told him how many G’s I’ve owned and he just let me do my own thing (which i asked for). I checked the entire car test drove it checked the vin the whole shebang and | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ spanish.dancerRandy Giese provided me with great service and efficient updates regarding my car! It's a pleasure to bring my car into Fresno Chrysler Dodge/Jeep/Ram! | Read Full Review11/27/2024 12:00:00 AM | DealerRater
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★★★★★ ErnestoSam was very patient and up front to the fullest very respectful informative and kind awesome sales person definitely recommending my family and friends to him and to own a car in Fresno thank you very much | Read Full Review11/26/2024 12:00:00 AM | Cars.com
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★★★★★ Jen RWe are repeat customers. Why? Because Fresno Dodge treats us right. No games. No hassles. Our buying experience with our recent purchase of a 2024 Ram was by far the smoothest transaction ever. A special thanks to Tim and team for another stellar buying experience. | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ LloydbrownVery Professional and Attentive! Drove in, got checked in and an hour later ready to go! | Read Full Review11/22/2024 12:00:00 AM | DealerRater
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★★★★★ A H. J.Infinity is with Dodge service center. Kind office workers don't make up for two weeks without my car and counting. You can say "parts were ordered from the east coast" but from now on Pep Boys will work for me! | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Tim BarnesGreat work as usual by Randy and his crew in service. 100k service on my Dodge Durango. I am pleased as usual. | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Myles BarkerExcellent service! Amazing experience! | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Tigran SaponjyanWith recent visit to service department, routine multi point check and parts installation of my JL Wrangler, Service Advisor, Jorge demonstrated outstanding customer service. Thank you, Much appreciated. T. | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ toddgibbsOutstanding service department! Jorge Fernandez is a tremendous asset to the Service Department team! We’re looking forward to the next time! | Read Full Review10/18/2024 12:00:00 AM | DealerRater
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★★★★★ Brandon FlowersTook my journey in for transmission problems. First all Britney in the service advisor is great. She kept in contact and have no complaints about her. The guys in the back doing the wrenching needs to be kicked in the nuts. Had to get my trans replaced under warranty and it took months to complete. I was quoted over $1200 to replace | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Miguel GutierrezMuy buen trabajo, exelente personal gracias a Jorge por atenderme y darme el mejor precio en las llantas que compré . Rápido y buena atención . | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Joy SheltonRecently took my car to Fresno Chrysler Dodge Jeep RAM for a scheduled appointment that I booked in advance. I dropped off my car by 8am.I did not receive any communication from the dealership relating to my car. After 2pm I called to find out the car status. The representative named Joe Duncan inform me they did not do an additional | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ r2a2t2The rear disc brake assembly mounting bolts on my RAM truck are so over tight from the factory that my best impact wrench cannot break them loose. I contacted this service department and asked them if they could help us out by first seeing if they could get those bolts to come loose and then properly hand tighten the bolts to the cor | Read Full Review10/15/2024 12:00:00 AM | DealerRater
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★★★★★ tlmsr1943Always please with the service and the help Randy Giese has always provided me. When I bring my Ram 1500 Big Horn in for service. | Read Full Review10/14/2024 12:00:00 AM | DealerRater
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★★★★★ Nathan LangeIt was great working with Phillip Olivarez with my Jeep Wrangler purchase. He was professional, knowledgeable and easy to work with. I definitely recommend working with him for any CDJR purchases! | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ Nathan LangeI recently purchased a brand new Jeep that required some warranty work. Due to the nature of the problem it required it to be in service for an extended period of time. From the moment I dropped off my Jeep to when I picked it up, I was taken care of. Everything about my experience was great, Craig Kent kept in constant communication | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ José CruzWas in today just for a oil change filter and fluid levels. Said everything went well. Except for my cabin air filter.$$$ i declined simple replacement on my vehicle. 2020 Rubicon. However, when I got home engine air filter was not touched and it was dirty. Also, simple fix. But I should have been notified of this, only 4. 8 mm bolts | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ lonnie3207Craig Kent the service advisor was outstanding. The technicians and the personnel in the shop did a very good job replacing my turbo charger. I was impressed with the speed of the thanks again, Lonnie. | Read Full Review9/30/2024 12:00:00 AM | DealerRater
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★★★★★ Nayeli FigueroaDo yourself a favor and buy your parts elsewhere. The markup on their products is outrageous. You can find the same OEM parts on Amazon for a fraction of the price. | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ James GomezDo Not Spend your money here worst customer service from employees and managment have bought many vehiacles becouse i love dodge but always have a horrible expirience at this dealers service depaetment Stay away | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Peter NiboliOscar at Fresno Jeep did an excellent job getting the part for my Gladiator, getting me scheduled and getting it done. The mechanic did an excellent job finding the issue and resolved it. Great service all around!! | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Phillip Olivarezgreat service. Oscar is great. | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ chitolcjOil was changed in a timely manner. Free oil change had expired but it was given to me much appreciated | Read Full Review9/23/2024 12:00:00 AM | DealerRater
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★★★★★ Mark BoutteThank you Red. We were looking for a truck and Red was not pushy and very pleasant to work with. We give him an easy 5 star rating. Thank you, Mark & Debbie | Read Full Review9/20/2024 12:00:00 AM | Cars.com
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★★★★★ Tigran SaponjyanWith recent visit to service department and routine multi point check up of my JL Wrangler, Service Advisor, Jorge demonstrated outstanding customer service. Thank you, Much appreciated. T. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Guillermo ChavezI’m waiting for parts to do my service since 9/21/23 almost a year , still waiting and the guy is not longer working at this location (Adrian Diaz advisor# 616) invoices #479408 ,I call location and looks like nobody cares. | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Brett CamachoI had to go take my 2500 in for some work and Randy in the service department was able to get me in quickly and the work was completed quickly. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Iqbalpreet SinghIt was all good. They did a great job with my Rubicon jeep. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ WilliamOwn a car is terrible car company. Sold us an unsafe vehicle. The car had " been in a small fender bender" which turned out to be more than that. Went to collision company only to find out I was driving my family in an unsafe vehicle which should not been on the road. Not my words....on the road. It took them over a year to finally f | Read Full Review9/3/2024 12:00:00 AM | Cars.com
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★★★★★ breashearsfamOur service advisor, Randy always takes care of our concerns and is very responsive. This is hard to find, we have experienced below par at other Dodge dealerships but not at Fresno Dodge. | Read Full Review8/31/2024 12:00:00 AM | DealerRater
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★★★★★ CRBookoutI mistakenly took my truck to this dealership to get fixed. The service department did not fix the root cause of the problem, even with me telling them that they were fixing the wrong thing. The service tech misdiagnosed the problem, and then worked based on that misdiagnosis. When I took it back, the service manager acknowledged tha | Read Full Review8/30/2024 12:00:00 AM | DealerRater
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★★★★★ Charles BookoutI mistakenly took my truck to this dealership to get fixed. The service department did not fix the root cause of the problem, even with me telling them that they were fixing the wrong thing. The service tech misdiagnosed the problem, and then worked based on that misdiagnosis. When I took it back, the service manager acknowledged tha | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ lunkerfishTop notch service as Always. Above and beyond. Craig is super helpful and keeps you in the loop the whole time of service! ???????- Cam V | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ tnjrejThe dealer is fine, the recalls are ridiculous. We have had the truck in 5 times for recalls. Fresno Dodge has been ever accommodating. | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ Chris FlanaganTook my jeep in to get a new key fob. They took me in within a hour after I arrived. Great job. Kudos to Randy Geiser. Unfortunately I will not be returning to Fresno Chrysler Jeep anymore as I have relocated to Kentucky for retirement. Over the years Randy has always treated me professionally. Thank you for the years of great servi | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Julian RuvalcabaMade an apportionment over the phone for a oil change at 10am didn’t leave till 2pm wasn’t offered a rental or ride so my WHOLE day was there I was pissed! | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Manuchar Mike ManucharyanMando has good costume service | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Brandi NicoleGrowing up, my mother was a faithful Fresno Chrysler Dodge Jeep Ram customer, and I can now say that I understand why she always insisted on purchasing her vehicles there. I went on to purchase my Chrysler 300 there, and my experiences with them as a customer have always been positive. They really do go above and beyond to accommodat | Read Full Review8/15/2024 12:00:00 AM | Google