About Jeep Chrysler Dodge Ram FIAT of Ontario
Jeep Chrysler Dodge Ram FIAT of Ontario is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Ask About Service Contracts
- Certified Technicians
Call (909) 724-4952 today to schedule your next appointment.
Our technicians at Jeep Chrysler Dodge Ram FIAT of Ontario are ready to help you!
Jeep Chrysler Dodge Ram FIAT of Ontario is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Jeep Chrysler Dodge Ram FIAT of Ontario today at (909) 724-4952 to learn more
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★★★★★ Arsh GillOur sales person was very humble. She ( Harpreet) told us everything in detail and guided us the right way to get a great deal for us. Very great experience we had at dodge | Read Full Review5/26/2025 12:00:00 AM | Google
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★★★★★ Geoff PembertonWas met with a smile. Although checking sometimes tends to be a little slow the morning I went I was told that they had a computer glitch in the oil change. I had overbooked the number of slots they have had. With all that they were still able to get us out in two hours. Great job, Ontario, Jeep. | Read Full Review5/26/2025 12:00:00 AM | Google
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★★★★★ Sasha LoweKarina was so sweet and so kind. She took good care of me and made sure me and my baby were helped promptly. She explained exactly what my vehicle needed/ was getting through the app and offered me a rental car if I wanted that option. I chose to wait for it since I didn’t feel like taking out the car seat and everything. There was w | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ edwardo banuelosGreat customer service . Daniel Sanchez took care of my vehicle. He was letting me know every step of the process until the car was ready to be pick up.. | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Jim ForschlerHad no problems at all! Everything worked out great. Does help to have patience !! Went straight to the car wash after picking up. ( very dirty ) 5/2025 | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ NEGIN JAFARIIt was such a pleasure to meet Jack, our sales rep who was very honest, knowledgeable, respectful and friendly. Our visit went very smooth and although buying/leasing a car is a time consuming process, we had a great time to get to know each other in more deeper level so the time flew by quickly. Our finance people, Luis and Adam wer | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Brenin YanoLove the sales team here! They took care of us in a timely manner. It was a seamless process from start to finish. The management and financial team are also very helpful with making the whole process go smoothly. If you need a new or used car, this is the right place to look! | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Arturo AmadorTraje mi coche a servicio PESIMO servicio por parte de un señor de bigote cano en esos de sus 60's, tomo personal mis quejas del coche, recibió mi coche y me dejó esperando 30 minutos sin darme el recibo, ni darme transporte a mi casa. PESIMO SERVICIO | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Lance ZaalWe were shopping for pickup trucks looking at several different brands, Ford, Toyota and Ram. Ontario Jeep, Chrysler, Dodge, Ram was the last dealership we visited in our search for "just the right truck". Ali Barakzai politely met us on the lot, offering his assistance helping to find a vehicle perfect for our needs and price range. | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Mark McFerrenJust came in for an oil change. Got the tires rotated per their recommendation. Work done quickly and I was on my way in an hour and a half. | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Brenda ArreolaWe went in last week to purchase a 2025 Dodge Durango RT plus and so glad we came to this dealership! Ariyan helped us out, he’s an exceptional sales rep and very knowledgeable. The overall sales process took less than 3 hours, smooth and hassle free. We’ll definitely go back and purchase another vehicle from here because they know h | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Why Me?Made an appointment for a service engine light on. Arrived at the appointed time and was advised that the appointment was to just drop the car off and it would be 4 to 5 days before they could get to the car. Why was I not told that to begin with? Also the service advisers seemed like he really didn't want to help me. Could have at l | Read Full Review5/8/2025 12:00:00 AM | DealerRater
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★★★★★ Why Me?Made an appointment for a service engine light on. Arrived at the appointed time and was advised that the appointment was to just drop the car off and it would be 4 to 5 days before they could get to the car. Why was I not told that to begin with? Also the service advisers seemed like he really didn't want to help me. Could have at l | Read Full Review5/8/2025 12:00:00 AM | Cars.com
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★★★★★ Rudy MendozaAnthony Egelhoff did a great job showing me what RAM trucks were all about. He was patient with all my questions and he made it easy for me to drive away in a new RAM truck knowing that I got a great deal. | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Cristina ArizpeWent in recently for scheduled maintenance on my Wrangler, and the entire process went smoothly. Wait time was reasonable. And the staff was friendly and very helpful. Shout out to Daniel!!! Thanks for your assistance! | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Tami ReyGreat customer services. Best service I’ve ever received. Although wait was long today. | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ don lutzi brought my dodge demon in for a recall . and it was finished in a timely matter! Assistant service manger Brittney and service tech Brian both were great to work with! | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Charlotte BrownService agent was very pleasant advised me of filters needed for my vehicle | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Angela DaddarioGreat service. Everyone is so nice. | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ JeremySean is Great!!! So helpful every time I go there!!! | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Paul MartinezI’ve had , great experience.. every time I get service from Shawn in service , who is always great to work with , and in parts Katlyn knows customer service and always great to deal with!! | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Kristen GephartThis dealership is AMAZING!!! Especially the service department! They are all so helpful and easy to work with! Absolutely recommend you utilize them for your next purchase or service!! Carl and Sean (in service) are the best, make sure you ask for one of them to help you next time you’re in! Thanks for making me a customer for life! | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Christopher TrinhThe service staff has been helpful and knowing well cuatomer’s needs. | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ joseph madridVery clean dealership. Service was fast and a loaner was provided | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ dinaBest service ever compared to other Jeep dealers. | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Daniela Martinez-felixGreat customer service ? | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Ryan BThey have good service and good people. They work hard to get things right and fixed. I will continue to go to them. | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Crystal Reola"I recently purchased a truck from Jeep Chrysler Dodge RAM FIAT of Ontario, and I couldn't be happier! The sales process was smooth and hassle-free. Harpree, our salesperson, was incredibly helpful and answered all our questions with a smile. The truck is in excellent condition, and I'm loving the features and performance. I highly | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ KyleAbsolutely unacceptable warranty service at Jeep, Chrysler, Dodge, RAM, FIAT of Ontario for my brand-new RAM 3500 that’s only 4 months old with less than 1,000 miles on it. Avoid this place if you expect real service, real communication, or any level of competence. I emailed the assistant service manager, service manager, and directo | Read Full Review4/25/2025 12:00:00 AM | DealerRater
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★★★★★ KyleAbsolutely unacceptable warranty service at Jeep, Chrysler, Dodge, RAM, FIAT of Ontario for my brand-new RAM 3500 that’s only 4 months old with less than 1,000 miles on it. Avoid this place if you expect real service, real communication, or any level of competence. I emailed the assistant service manager, service manager, and directo | Read Full Review4/25/2025 12:00:00 AM | Cars.com
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★★★★★ sally aguilarAmid very helpful and nice. He help us get a very nice deal. I would recommend him. | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Ariana torresTook my truck in for diagnostic test repair was to expensive so i decided to take my car back home not running decided to go and pick up my truck called the tow truck they arrived n dealer tell me they can tow it cus they didnt have no ine to take it put that mechanics were gone when back on monday took my jeep well they sent my jeep | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Kyle WhittenburgAbsolutely unacceptable warranty service at Jeep, Chrysler, Dodge, RAM, FIAT of Ontario for my brand-new RAM 3500 that’s only 4 months old with less than 1,000 miles on it. Avoid this place if you expect real service, real communication, or any level of competence. I emailed the assistant service manager, service manager, and direc | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Maria fishnfooo RivasIt was a pleasant experience. My service tech was professional attentive and listened to my concerns | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Patricia AguilarQuick. Efficient. Courteous. Took the time to explain what was wrong | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ Martha MontesMy service advisor was very polite and provided great communication. | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Anthony TalaveraFast service and a pleasure to deal with. | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Jack Jonesgreat professional service.. thanks! | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Hope EvaroGreat customer service. I like that they have coffee and water available while you wait. Not pushy when telling you what car needs. | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Fernando AcostaCustomer service is good. Can be better. They won’t charge your car while it is in service with them for days. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Becky NilosWorst car buying experience ever!!! Consumers Beware!!! I bought my 2025 Jeep grand Cherokee L on 3/23/25. Below is a day the day to day issues I have been enduring for the past two weeks with Jeep of Ontario and Jeep Wave Customer Care. **Bought my Brand New 2025 Jerp Grand Cherokee from Jeep Ontario. **4/6/25 (Sunday)**: The car | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Kimberly CornejoTanner is awesome , very likable person and made sure to meet all our needs. We were able to walk out with the car we wanted. Thank you Tanner | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Maurice PetryTanner Golden is awesome, was very patient and explored all options to get us the best deal thank you Tanner | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Philippe LeclaireFirst time coming here and most likely my last (good news for the staff I’m sure). Brought in my Charger for service due to e-brake and parking brake having issues where every other use will cause a neutral roll with a deep odd grinding/squealing noise before actually engaging. Also wanted to do brakes & suspension diagnostics as w | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Joseph JacunskiHad a great experience working with Tanner Golden on picking out our new Jeep Grand Cherokee Limited 4x4. Will be back in the future | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ Johnny RodriguezGreat custom service ?? thanks for the help Daniel you were thorough on keeping me posted about my vehicle when it will be ready for pick up for pic up!!! | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ tweetyhurd007From start to finish… Excellent service. I have no need to go anywhere else. Great job | Read Full Review4/4/2025 12:00:00 AM | DealerRater
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★★★★★ tweetyhurd007From start to finish… Excellent service. I have no need to go anywhere else. Great job | Read Full Review4/4/2025 12:00:00 AM | Cars.com
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★★★★★ edyth mFirst time here at this dealership in Ontario, and I loved it. My cars' type of recall took no more than 25 minutes. And they gave me the correct paperwork I needed for DMV purposes. Parents, it is Kid friendly with a mini waiting room for them and adult waiting area has a ton of coffee. ?????? Thank you for the cup of Joe | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Chuck RoarkFantastic customer relations with new buyers. A dealer you can trust and be comfortable with. | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Edith HuizarWorst experience ever! Took over 2 months to get a diagnostic for a rattle noise coming from under the hood. Only for them to come back and say the engine needs to be replaced on my 2022 Ram 1500 with 33k miles. Took another month and a half to replace the engine. Not even a month later the ac compressor goes out. Turns out compress | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ carmen caffeyWould like to thank my advisor, Karina for all her help with my Dodge Durango | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Linda PancheaGreat to experience here , Jack is super professional and trustworthy. He was super patient and he helped me choose the right car for me ! Thank you again | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Humberto GomezKarina took care of my daughter’s car. Even with no appointment, had us on a rental and kept us informed through the entire process. | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ John DavisWork on my truck done in a timely manner | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Fernando AcostaCustomer service is good. Abe be better. They won’t charge your car while it is in service with them for days. | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Jan BradleyThey was fast and got the job done before time | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Sean WareSnuck my jeep in for an unscheduled oil change. They hooked me up. Nice lobby to hang out in and wait. I like Ontario jeep. | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Quetzal NavarroPesimo servicio, long waiting time!! | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ mbuck909This is a great dealership to work with. This is my 4th vehicle from them. Would definitely recommend | Read Full Review3/18/2025 12:00:00 AM | Cars.com
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★★★★★ mbuck909This is a great dealership to work with. This is my 4th vehicle from them. Would definitely recommend | Read Full Review3/18/2025 12:00:00 AM | DealerRater
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★★★★★ dhcoveyartIt seems that everyone in every department is friendly and helpful. There are closer Ram dealerships to my home,, but I drive extra miles to use this dealership. | Read Full Review3/17/2025 12:00:00 AM | DealerRater
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★★★★★ dhcoveyartIt seems that everyone in every department is friendly and helpful. There are closer Ram dealerships to my home,, but I drive extra miles to use this dealership. | Read Full Review3/17/2025 12:00:00 AM | Cars.com
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★★★★★ mycute krishnaSean help me.he is very nice person. | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ Wes BrooksJordan the sales rep was excellent. Jordan was very attentive and knowledgeable throughout the process. Adam the Finance Manger was also great. Made the process simple and timely. Would definitely recommend and return if I need another car. | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ carmen caffeyWould like to thank my advisor, Karina for all her help | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ AlyssaBought my first car at this location. Great service and very transparent from the beginning. Tanner Golden helped me out and was very nice and helpful in this first time process for me! Would highly recommend this dealership and ask for Tanner if you’re looking to buy a car! | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Laura KishAwesome experience buying a car with my daughter for the first time | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Princess LeeAnn LeeBrandon Goodermont please contact me. My experience has been a nitemare. Literally sitting in your showroom with no assistance. | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Elias ajiThe service and the preferred company, all respect | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Harjodh SinghThis place what I experienced nothing close to give good customer service I bought Jeen 4XE next day it broke I called them no call backs nothing these people are racist unfair please double check ur when you go any buy there. Thank you | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Valerie LopezTanner Golden helped me find and get to my ideal price on my new Jeep Grand Cherokee Limited. He was extremely friendly and helpful. The best thing he told me was, “I am not going to bug you, I’ll let you reach out to me”. Best thing ever. I have been looking around for over 3 months test driving mid size SUVs at about 8 other deal | Read Full Review3/9/2025 12:00:00 AM | Google
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★★★★★ Tom AndrewsI stopped by here after visiting their competitor over in Claremont. Found a truck that we like just didn’t have all the options we needed and at the price we wanted to pay. Had nothing to do with them. They just didn’t have what I needed in stock. They were really great to work with, but definitely recommend them to anyone. Thanks. | Read Full Review3/9/2025 12:00:00 AM | Google
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★★★★★ Princess LeeAnnI had been speaking to this location for about a month regarding purchasing one of their cargo vans. I was being apprehensive because I pay close attention to my credit and just completed a 2 years credit cleanse elevating my score for this huge purchase. Several times I let this location know that if they were going to be running my | Read Full Review3/9/2025 12:00:00 AM | Google
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★★★★★ Carlos LimonI made an appointment to fix the navigation on my jeep gladiator but this guy Carl Crocker was very rude, and I ended up not leaving my jeep and went to work very disappointed of the dealer. | Read Full Review3/9/2025 12:00:00 AM | Google
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★★★★★ Azeem KhanJust bought a ram 3500 for my business sells man Isaiah and. His whole team was so helpful and fast in 2 hours I got a brand new truck with out any hassle best dealer best sells team I would definitely highly recommend Ontario ram dealer | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Gustavo FloresCalled to schedule an appointment to see a truck, they even called the day of to confirm just to get there and have them say it was sold the day before | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Patricia MendozaQuick and easy transaction. Friendly staff. Will be doing business here again. | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Alana Paratore (Personal Account)Normally I give this place a good review but I was disappointed this time because my car needed an additional fix and they would not do it the same day even though it was a minor one. It's hard to deal with getting things fixed now that the dealerships don't service on weekends so taking another day off of work for another appointmen | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Dick SchmidtService Advisor Brittany has always been friendly, helpful and efficient at doing her job. Our vehicle has been repaired correctly the first time. it's nice to be able to stop in and say to Kirk. | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Carlos LimonI make a appointment to fix the navigation on my jeep gladiator but this guy Carl Crocker was very rude, and I and up not leaving my jeep and went to work very disappointed of the dealer | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Sandy Woodl Love my Jeep Rubicon , I sold my Lexus Which I had driven A Lexus for many years. Decided I wanted something else. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Cesar BeltranBuen lugar y excelente servicio | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ wilstymeierService department is great! Took my Nitro in for a recall service- they had it finished within hours. | Read Full Review2/28/2025 12:00:00 AM | Cars.com
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★★★★★ wilstymeierService department is great! Took my Nitro in for a recall service- they had it finished within hours. | Read Full Review2/28/2025 12:00:00 AM | DealerRater
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★★★★★ jnorthrup77Love this dealership, I drive out of my way because I know I’ll get good service everytime. | Read Full Review2/27/2025 12:00:00 AM | DealerRater
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★★★★★ jnorthrup77Love this dealership, I drive out of my way because I know I’ll get good service everytime. | Read Full Review2/27/2025 12:00:00 AM | Cars.com
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★★★★★ Pablo MartinezI brought my 2023 Challenger Scat Pack , in for an oil change.I had an amazing experience with “Sean” ! He explained everything to me, and was Dead on with the completed expected time ! | Read Full Review2/27/2025 12:00:00 AM | Cars.com
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★★★★★ Stephen HareMy vehicle was taken in promptly. Ok was given an Uber ride t to p and from my home. The service didn’t take that long. My service advisor Michelle kept in touch me from time to time and told me when my vehicle was ready. When I arrived my vehicle was clean and sparkling as the day I purchased it. Thank you my Aaron team! | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Neldy RoselI really liked the customer service at the Jeep in Ontario, we purchased the auxiliary battery for our suv and right they told us that they would be able to change it at no extra cost. Thank you very much Daniel ?? | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Chad LopezCraig was extremely helpful with getting my recall handled | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ David DutcherHad a lack of customer service at another dealer, was put in touch with service manager Kirk who was willing to listen to my issues, handed me over to Craig who resolved the issues and got me taken care of in a timely manner. From one extreme to another. Very pleased with their service. | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Jen NorthrupI love this dealership. They are friendly, easy and I drive out of my way to go to them for service | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Deborah CiufoAlways efficient. Always on time. Personable and friendly. | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Kevin MExceptional service. Everything went very well. Got a fair and square price. | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Valerie GutierrezI love my jeep, the only thing I don't like is having to take it on to the dealer when I have an issue.. I understand that they are busy working on vehicles and waiting for parts, but having to leave my jeep for a week or more is very inconvenient, especially when it is the form of transportation.. Courtesy vehicles would make the wh | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Zeus VelazquezAlways rely On jeep and Chrysler to do a good job | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Jeep SaharaService was great and expedited. Sales is always helpful and aims for customer satisfaction, provided great service. | Read Full Review2/26/2025 12:00:00 AM | Cars.com
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★★★★★ Aharos01Very quick and pleasant service. Service manager very knowledgeable. Will recommend to friends and family | Read Full Review2/26/2025 12:00:00 AM | Cars.com
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★★★★★ Jeep SaharaService was great and expedited. Sales is always helpful and aims for customer satisfaction, provided great service. | Read Full Review2/26/2025 12:00:00 AM | DealerRater
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★★★★★ Aharos01Very quick and pleasant service. Service manager very knowledgeable. Will recommend to friends and family | Read Full Review2/26/2025 12:00:00 AM | DealerRater
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★★★★★ Austin DavisCraig in service was outstanding! Had an issue with my truck on a Thursday right before closing time, had my truck towed into the dealer next morning, Craig called to confirm that it arrived. They started working on it on Monday and I had it back Tuesday evening. Craig provided excellent updates throughout the service and walked me t | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ Mike JacobsThe first time I took my wife's new Overland in for servicing, I waited 45 minutes at the entrance for anyone to even acknowledge my existence. Once they did, I was told that even though I had come in quite early, it would be at least 5 days before they could get to my car, and another 4-5 days before they would address my "warranty | Read Full Review2/16/2025 12:00:00 AM | Google
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★★★★★ Eduardo IniguezShout out to Dan Sanchez and his Great Tech team! I went in for multiple engine issues and drove off after their service with non existent issues. It’s been a few weeks from the date of pickup and my wife and I couldn’t be happier to have our vehicle serviced and running like new again! Thanks again to Dan and the tech team that hel | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Sarah GutierrezDear Kirk Irvine I am writing to express my extreme dissatisfaction with the service I received from your service advisor, Brittany on 2/3/2025 it's now the 2/10/2025 During my recent visit for Brittany has given inaccurate information about my car saying my battery wont stay on upon awaiting 7 days with them not doing any diagnost | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Sarah Gutierrezervice from Service Advisor [Service Advisor Name] Dear Curt, I am writing to express my extreme dissatisfaction with the service I received from your service advisor, Lindsey, on 2/3/2025 it's now the 2/10/2025 During my recent visit for Lindsey has given inaccurate information about my car saying my battery wont stay on upon awa | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ KenzerThe check in process is my only complaint. What’s the point of pre-check or appointments if anyone can just drive up and get checked in randomly. 2 vehicles got checked in that arrived after I did. | Read Full Review2/8/2025 12:00:00 AM | DealerRater
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★★★★★ KenzerThe check in process is my only complaint. What’s the point of pre-check or appointments if anyone can just drive up and get checked in randomly. 2 vehicles got checked in that arrived after I did. | Read Full Review2/8/2025 12:00:00 AM | Cars.com
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★★★★★ antanddebLack of communication with me the customer. I was told it would take a couple days to get to my car to check my vehicle check engine light. One week later I texted for update. 2 days later I got a call with what was needed and cost of repairs. One week later no communication. I called a manger. Car was with them 23 days. BTW needed | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Nick MPrompt and professional as I’ve become accustomed with this dealership. We’re able to accommodate my tight schedule for oil change service. | Read Full Review2/7/2025 12:00:00 AM | Cars.com
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★★★★★ Chris SosaGreat customer service. Thanks Daniel. | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ tim krausGreat attention and service to their customers, Thanks Dana. | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Fred W. BurkardtDan was great. Personable, efficient, punctual in coordinating with me throughout the process. I would recommend him to anyone needing their car serviced. | Read Full Review2/1/2025 12:00:00 AM | Cars.com
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★★★★★ Patrick O'MalleyOntario Jeep is the best. Not happy with my Jeep issues, but always thrilled with Ontario Jeep Service. From the ownership, to the Service Director Kirk Irvine, to Service Brittney and all the service writers. Classy. Clean. Jeep was addressed quickly. Repaired. Clean. Keep it up Ontario Jeep!! | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ RE Digitalworst experience ever buying a vehicle, purchased a jeep, as soon as I get on the freeway lights inside the car light up like a xmas tree, called the dealership back, my sales person answered the phone, when I told him what happened, he hung up, I called him back, would not answer, called into the office, reminded them that I was a d | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Elvia WadeBought a New 2024 Jeep Cherokee 4x4 platinum on Saturday night. Barely made it up the Cajon Pass to Victorville. Called my sales man the next morning at 10 when they opened. His only reply was that they reset it so it should have been ok. Followed by it’s Sunday and no one’s in service. Got zero apologies, only excuses how they ha | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ MinaurenaI felt a warm welcome coming to the dealer to fix my car. Everyone is very nice and helpful | Read Full Review1/22/2025 12:00:00 AM | Cars.com
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★★★★★ MinaurenaI felt a warm welcome coming to the dealer to fix my car. Everyone is very nice and helpful | Read Full Review1/22/2025 12:00:00 AM | DealerRater
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★★★★★ ChrisBOn 1/20/25, I drove 45 minutes to the Ontario JC of Ontario for a text-agreed upon price of a trade in and vehicle purchase of a 2022 Chrysler Pacifica Platinum in Ceramic Gray. Via text, Ashley from internet sales and I exchanged information about my trade-in and the Pacifica. I am going to quote, and can provide evidence via screen | Read Full Review1/22/2025 12:00:00 AM | Cars.com
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★★★★★ Brianna PService was for a recall Took less than a hour …. Great experience | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Yony GabinoJCDR never let me down for mY vehicle services and needs. | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Christopher BaarstadTonight, 1/20/25, I drove 45 minutes to the Ontario JC of Ontario for a text-agreed upon price of a trade in and vehicle purchase of a 2022 Chrysler Pacifica Platinum in Ceramic Gray. Via text, Ashley and I exchanged information about my trade-in and the Pacifica. I am going to quote, and can provide evidence via screenshots if it i | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Nicholas CappellanoI would like to thank my advisor Carl and the manager Kirk for taking care of my vehicle. My vehicle unfortunately was at the dealership for over 2 1/2 months. Parts were on back order and than the holidays came. Once the car was done it needed to be test driven but that didn't happen due to the Santa Ana winds. As much as I wanted m | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Willyappointment for oil change was effortless and speedy | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ M ValdezBAD customer service every time I go for a service. | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Weston TaylorFirst rate. Took care of my Truck in first class fashion. Everyone helped get the truck back on the road for my long summer camping trips. | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Char.brownCar part that was ordered came in and I didn’t receive a call. Service advocate Dana behavior was a little different rude, aggressive and abrupt. I watched him interact with another customer being pleasant and kind. He should be careful how he treat customers as we’re the reason for his paycheck I’ve been coming here for years never | Read Full Review1/16/2025 12:00:00 AM | Cars.com
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★★★★★ Char.brownCar part that was ordered came in and I didn’t receive a call. Service advocate Dana behavior was a little different rude, aggressive and abrupt. I watched him interact with another customer being pleasant and kind. He should be careful how he treat customers as we’re the reason for his paycheck I’ve been coming here for years never | Read Full Review1/16/2025 12:00:00 AM | DealerRater
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★★★★★ nicoleTERRIBLE. Do NOT trust these sales people. Very unhappy with my experience and my purchase. The GM is no better than his sales team, I have left him a voicemail and a message with his staff, but no call back. Do yourself a favor and buy your car from another dealership! | Read Full Review1/13/2025 12:00:00 AM | DealerRater
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★★★★★ nicoleTERRIBLE. Do NOT trust these sales people. Very unhappy with my experience and my purchase. The GM is no better than his sales team, I have left him a voicemail and a message with his staff, but no call back. Do yourself a favor and buy your car from another dealership! | Read Full Review1/13/2025 12:00:00 AM | Cars.com
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★★★★★ NicoleDo not trust the sales team here, you are better off buying from a different dealership. I would never recommend anyone to come here nor will I ever buy from there again. This was my 2nd purchase from them and will be my last. I am so unhappy with the service and the vehicle. Shop around, you will get better pricing for a better car | Read Full Review1/13/2025 12:00:00 AM | Cars.com
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★★★★★ London SimmonsI sincerely enjoyed my experience with the service department at Ontario JCDRF. My service writer was very helpful, kind, and professional. I was there for a recall and I was out of there in less than an hour. Great quality of service!!! | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ John KellerEveryone from my service advisor Karina to the service director Kirk were very helpful! | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ AlwashgohardMy attendant was very attentive answer all my questions and got me in and out . Great customer service! | Read Full Review1/9/2025 12:00:00 AM | Cars.com
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★★★★★ AlwashgohardMy attendant was very attentive answer all my questions and got me in and out . Great customer service! | Read Full Review1/9/2025 12:00:00 AM | DealerRater
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★★★★★ Gustavo GermanOn a Saturday morning. Arrived before they opened and was the 6th vehicle in. 4 hours later oil change and tire rotation was completed. I was unable to make an appointment for any Saturday and showed the service representative about that issue. Disappointed that half of my Saturday was spent waiting at the dealership. | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ renyeart7226Bought my dream car here and has been back every 10K to keep this Awesome Challenger going at peak performance. Service always 100% good ranking for us. | Read Full Review1/7/2025 12:00:00 AM | DealerRater
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★★★★★ renyeart7226Bought my dream car here and has been back every 10K to keep this Awesome Challenger going at peak performance. Service always 100% good ranking for us. | Read Full Review1/7/2025 12:00:00 AM | Cars.com
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★★★★★ James SchollI purchased a JLU 392 and it went very smoothly. No hassles, pressure or any negative experiences. Fred was chill and everything came together smoothly. I would recommend checking them out. | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ Nicholas HerdrichPretty standard car dealership, tell you what you want to hear to get you in the door and then change their story once you're there, finance people who seem to think the customer is incapable of basic mathematics and will get one over on you, etc. Each staff member was dishonest in their own way and threw the other staff members unde | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ 453randy22Overall a great dealership from the vehicle purchase, appearance and accommodations for waiting for service. I think the service dept can be a bit more friendly and communicative. It seems they leave you hanging until the vehicle is done with service. Service prices good compared to other RAM dealerships. Overall good but small items | Read Full Review12/30/2024 12:00:00 AM | Cars.com
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★★★★★ 453randy22Overall a great dealership from the vehicle purchase, appearance and accommodations for waiting for service. I think the service dept can be a bit more friendly and communicative. It seems they leave you hanging until the vehicle is done with service. Service prices good compared to other RAM dealerships. Overall good but small items | Read Full Review12/30/2024 12:00:00 AM | DealerRater
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★★★★★ Ricardo MontesI was sold a 2025 Ram 1500 and I wish I would have gone to a dealership who actually wanted to help me get into the best truck to fit my needs and show me a good amount of trucks. From the start, I had to look in my phone for each truck to see and I don’t think that was ok. Carlos (my sales guy) was a nice guy but should have seen re | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Ralph HernandezGerardo in finance is the man. Helped me resolve a problem I had for weeks in one day. If you come here make sure he’s the one helping you if you want something to get done promptly and the right way. | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Neeru JangwalVery good staff , it’s second time I buy vehicle from them! They are too good with my requirements! Plus we got huge discount on price! | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ Debbie SingleyDan was so professional and helpful. He responded right away and had good communication! | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Jamar HearnsDan was my service provider, he did a awesome job with making my car situation a smooth one. Dan returned all my calls in a timely manner. I would take my car back to be serviced. | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Humberto GomezBritney was very helpful and took care of my daughter’s car. Gerardo and Reggie always GREAT. They all helped me get my daughter’s car back before Christmas Holidays. My 2nd car at your dealership and son is getting to get. 3rd (Jeep). Thank you all. Geraldo always great dealing with you and your team. | Read Full Review12/24/2024 12:00:00 AM | Cars.com
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★★★★★ AlexHighly recommend Daniel at Ontario cdjr great customer service and fast turn around 10 of 10 | Read Full Review12/24/2024 12:00:00 AM | Cars.com
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★★★★★ nicola harwoodMy car was serviced by this dealership. One of the things they did was replace the auxiliary battery. This requires the loosing of the steel mud guard which were affixed with black steel bolts. As I was driving home the ZIPTIES they used to put the mud guards back on snapped and broke loose and the mudguard slammed down on my tire. | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Vanessa HerreraTanner Golden was extremely friendly, personable and helpful. He listened to everything I wanted and helped make getting a new car easy. I appreciate all his help. | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ Jessica HerreraTanner Golden was helpful and friendly. He took in consideration all of our wants and made it happen. Thank you Tanner. | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ J MOSCOWDan was incredibly helpful. He answered all my questions and got me a rental in less than 20 minutes. Thank you Dan for the great experience | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ MarinaWe recently needed to bring in our Ram truck for general service. We had the pleasure of dealing with Karina Delira in the service department. She was kind, knowledgeable and patient with all of our concerns we had and addressed everything. She had great communication with us and had our truck back to us within 5 days. Thanks again! | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ tim krausGreat attention and service to their customers | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Galarza SeanTanner Golden helped me with a purchase of a new vehicle. Up front, honest, hard worker. We told him the numbers, he respected that and was not pushy. He helped us get the vehicle we needed and it was enjoyable. Good young man. | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ MarkVery fast, Carl did a great job keeping his word. Glad to see the quality improvements. Computer was down and the dealership worked around it Thank you | Read Full Review12/20/2024 12:00:00 AM | Cars.com
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★★★★★ sid08nightster viciousWent into the express lane to drop my jeep off for a oil change, there was a very rude older team member to flag my jeep. He said you have a appointment as I didn't his reply was unprofessional he said can't expect it done today or any other day and walked away. About 10 minutes I was greeted by a nice service advisor and more welco | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Chase KnittleFixed my truck under warranty as quick as they could. They are busy! Truck had a check engine light on, scanned as a cylinder misfire. Immediately covered under warranty. Gave me a rental within 2 days, as they have to determine if it’s covered. Took 5 days for a tech to actually look at the car, but that was communicated to me from | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Jonathan FlowersTo Jeep Chrysler I appreciate your strong team workers especially Karina Delira she’s always helpful and concurring any situation what a blessing to experience …. thank you Jonathan Flowers | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Alberto HernandezTengo excelente experiencia en Jeep. Muchas Gracias | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ magoo628Fastest turnaround yet! Had to have the driver visor replaced because it got loose and broke.. | Read Full Review12/18/2024 12:00:00 AM | Cars.com
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★★★★★ magoo628Fastest turnaround yet! Had to have the driver visor replaced because it got loose and broke.. | Read Full Review12/18/2024 12:00:00 AM | DealerRater
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★★★★★ Sam RouterI just want to say this dealer has very good service and follow up. My experience with them has been very positive. I would definitely recommend that you work with them if you are looking to purchase a car. Special shout out to Ashley for her help. She was very responsive and attentive. Thank you! Sam | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ adcrocker56Service is excellent and staff is friendly and care about your needs. Would recommend them to anyone | Read Full Review12/16/2024 12:00:00 AM | DealerRater
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★★★★★ adcrocker56Service is excellent and staff is friendly and care about your needs. Would recommend them to anyone | Read Full Review12/16/2024 12:00:00 AM | Cars.com
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★★★★★ [email protected]Brittany provided great service, making the experience seemless and thorough. It makes dealing with car issues tolerable. | Read Full Review11/27/2024 12:00:00 AM | Cars.com
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★★★★★ [email protected]Brittany provided great service, making the experience seemless and thorough. It makes dealing with car issues tolerable. | Read Full Review11/27/2024 12:00:00 AM | DealerRater
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★★★★★ Mike BI came here for oil change. Advisor was very friendly. But fluids were not checked. Power steering fluid was dangerously low and windshield washer fluid only had water. See pictures. I am changing to 5 stars. I;m sure this will be checked next time. | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Eric WorkuI dare anyone to be able to get through to the parts department over the phone within a reasonable time. Once they do answer the phone I found them to lack customer service skills. I don't know about the sales and service departments but if it's anything like parts they suck | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Tiffani FloydThe staff there is very professional and knowledgeable. My service advisor Sean was nice and helpful. He followed up with me regarding other issues that my car has and offered the time it would take to get the work completed. I’ve always had a really good experience with Jeep Chrysler at the Norco, Montclair and now my favorite Onta | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Maritza LemusPleasant visit as always…Daniel was attentive to make sure I was helped. I like how he made small talk but yet be professional enough to take care of my car being taken in for service. I also appreciate that Daniel reached out to me and mentioned my car needed other services and gave me the option to have it done right then and there | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Mike BI came here for oil change. Advisor was very friendly. But fluids were not checked. Power steering fluid was dangerously low and windshield washer fluid only had water. See pictures. | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Joe GarciaLet me just say that I hate buying cars. I don't like used car salesman and I don't like pushy finance guys. I was incredibly shocked when I reached out to this dealership to buy a truck I found on car gurus I called and they confirmed they had it in stock and sent me an application. It was easy to fill out and I was approved immedia | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Bre'Anna IbarraThe experience was great. When I dropped my jeep off, Sean came out to greet me and he was very thorough. It was a really busy day and I was not expecting my jeep back until closing. I received a call around 4:30pm telling me it was ready. I’m very satisfied with the service. | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ HumbgomMy 2nd car with Dodge Ontario Team. Your Team with the last year. Reggie Guzman and Gerardo Arciga made us feel like Family. Made the process painless and went above and beyond to take care of my family. Great team. | Read Full Review11/20/2024 12:00:00 AM | DealerRater
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★★★★★ HumbgomMy 2nd car with Dodge Ontario Team. Your Team with the last year. Reggie Guzman and Gerardo Arciga made us feel like Family. Made the process painless and went above and beyond to take care of my family. Great team. | Read Full Review11/20/2024 12:00:00 AM | Cars.com
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★★★★★ Jose EnriquezVery clean establishment, quick service,very helpful, | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Jeff ClarkeI had an appointment to have someone take a look at my running boards. I waited a longtime but finally I spoke with Craig who took care of me. He even gave me a ride home as I had to leave my truck | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Tessa AndersonAll of the responses to your google reviews from this dealership are just for show! THEY WON’T RESPOND TO YOUR EMAILS OR RETURN YOUR CALLS!! | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ J LoveExcellent customer service. Daniel is very professional, polite, and efficient. Thank you for your valuable time and wonderful assistance, Daniel. Received my vehicle within two hours. :-) | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Pamela SanchezGracias una vez mas a todo el personal, es el tercer auto q compro en este Dealer. Y te hacen sentir en familia. Gracias Chris, Andy y Fred !!! Me encanta mi Nuevo Dodge Hornet. ??. | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ VicDan totally came thru took my truck in for a check engine light. He reached back and let me know the results on the diagnostic. Thank God and Dan the warranty was good to cover the maintenance required. My truck was ready within the next 2 days. Thanks Dan | Read Full Review11/14/2024 12:00:00 AM | Cars.com
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★★★★★ VicDan totally came thru took my truck in for a check engine light. He reached back and let me know the results on the diagnostic. Thank God and Dan the warranty was good to cover the maintenance required. My truck was ready within the next 2 days. Thanks Dan | Read Full Review11/14/2024 12:00:00 AM | DealerRater
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★★★★★ Jesus Del RealTanner Golden great guy for buying at this dealer. He is straight to the point, he was great to work with. Definitely would come to buy again from him! | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ D LCarl was my rep. RAM transmission went bad and had to be replaced(factory warranty). New trans was back-order several months. Carl got my rental car set up and I got weekly calls updating me on their attempts to get a transmission in. It did take a little over two months but got my truck back with new transmission. For me, customer s | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Nayef KazzazAfter 1 year interrupt as i went to dealer closer to my new residence. I went back because with a scheduled appointment and was told that it will take 5 days to inspect the car for regular maintinanc abd I have to pay upfront 240 dollars inspection fees. The way the rep talked to me was condescending. Even with me talking politely, | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Stacy DelAvellanoAlways treated like family while keeping a professional demeanor. I highly recommend Jeep Chrysler Dodge RAM Fiat of Ontario. | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ Saranjeet KaurTanner Golden helped me out with my car lease buyout and he did a good job. I recommend him???? | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ MurrayEveryone who works there is very polite and helpful and they do great work, however, they need to address their wait times/online scheduling. My initial oil change appointment was scheduled for a Monday at 11am. They were very busy and it took a little over 30 minutes to come check me in. They informed me that there were 5 vehicles a | Read Full Review11/9/2024 12:00:00 AM | Cars.com
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★★★★★ Oscar MExcellent service, Karina was super helpful and very communicative all the time with the repair process. Repair time frame was great | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Vanessa RHorrible service I received nothing but lies from numerous managers hear bought a car the seat panel fell off during test drive the roof had stains that they insured me would be fixed this was in May never heard back from them they avoided my calls and text in August the car started having transmission issues called in they said to t | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Mad DogMy service visit went great. Made an appointment and was out in an hour. Very professional advisor. My only complaint had to do with a few minor items they found that needed to be addressed. I wish they had come and asked me at the time. I would have had it all done while I was there. | Read Full Review11/6/2024 12:00:00 AM | Cars.com
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★★★★★ Mad DogMy service visit went great. Made an appointment and was out in an hour. Very professional advisor. My only complaint had to do with a few minor items they found that needed to be addressed. I wish they had come and asked me at the time. I would have had it all done while I was there. | Read Full Review11/6/2024 12:00:00 AM | DealerRater
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★★★★★ Brandon BrousseauTanner Golden at Ontario Jeep was awesome! No BS straight to the point super helpful and took great care of us! We got our dream Jeep for a great price and dealer experience. Super happy with him and the dealership and would highly recommend them if you are in the market! | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Nick StearnsI recently worked with David Saad at Jeep Chrysler Dodge RAM FIAT of Ontario, and I can’t say enough about the level of care and dedication he brought to our experience. David was incredibly empathetic, going above and beyond to ensure we were satisfied and felt secure with our vehicle choice. From the beginning, David was there eve | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Allyson BrousseauTanner was great! He’s very attentive and listens to your needs. Doesn’t bullsh*t you either and tells you how it is. Not your typical salesman! Highly recommend him! | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Kevin RosasTanner Golden helped us the best he could and everything went smoothly. Definitely recommend | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ Cameron ADon’t trust a word Christian or Alfredo m. They made a deal with me on Friday and when I drove 1.5 hours to do the paperwork they told me the car has just sold . Completely don’t care about customers time or customer service . I took 3 kids and my wife to pick up the car after a long drive and they said well it’s first come first ser | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ Carliesa CodyIf you’re looking for a car-buying experience that is truly exceptional, ask for Tanner Golden at Jeep Ontario in California. This guy is phenomenal—not only does he know his cars inside and out, but he takes the time to connect with everyone who walks through the door. We came in as a family, and Tanner made each of us feel valued, | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ Lorena EstradaWas interested in a pre certified Jeep and Tanner Golden was very easy to talk to and got me approved for what I was looking for. Would recommend to family and friends. | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ Lucas AlosTodos los trabajadores fueron muy transparentes, empezando por Ashley que me contactó por llamada, luego el vendedor que me recibió muy bien junto con el gerente Christian; Y el señor Alfredo del financiero que fue muy amable ???? Felicito a todos por el excelente equipo que tienen ???????????? | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ Teresa MarieI highly recommend this dealership! They have a large variety of vehicles. Most important they are transparent and will not play games with you. The manager. Nick is very honest and customer service orientated. This dealership is worth checking out for your next car purchase. | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ patsydoty32Very satisfied with my service my service advisor was very helpful and courteous. He took great care of me. | Read Full Review11/2/2024 12:00:00 AM | DealerRater
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★★★★★ patsydoty32Very satisfied with my service my service advisor was very helpful and courteous. He took great care of me. | Read Full Review11/2/2024 12:00:00 AM | Cars.com
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★★★★★ Teresa MarieI highly recommend this dealership! They have a large variety of cars. Most important they are transparent and will not play games with you. The manager. Nick is very honest and customer service orientated. This dealership is worth checking out for your next car purchase. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Tanya RhoadesGreat dealership. Honest and responsive. Would highly recommend | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Marina SuarezAmazing experience, Karina was so nice from the beginning of the process of me dropping off my truck to getting updates and even after I picked it up | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Tia BezI had a horrible experience the last time I was here but unfortunately it's the only dealership around me so I went again and was pleasantly surprised. I feel as though the rude workers and huge wait times (2 weeks to change my break pads) has subsided and its actually a decent facility to go to now. All of the people were nice this | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Jeff MendenhallGreat experience. I bought a new 2025 Ram 1500. No high pressure sales tactics. Listened to me on the features I was looking for and narrowed it down to three possibilities. I test drove two and made my choice. When I got the vehicle it was clean and full of gas. Upon taking delivery , Ali spent a lot of time explaining the features | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ David RoseDan was very pleasant to deal with. Efficient and helpful and the recall was performed in a few hours. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Tessa AndersonI FINALLY GOT MY CAR BACK AFTER WAITING A WHOLE YEAR!!! THERE WAS NO OIL, NO FUEL, I COULDN’T SEE OUT THE WINDOWS TO DRIVE, THE RIM IS STILL BENT, THE NAV DOESN’T WORK AND MUCH MUCH MORE!!! I DROVE IT DIRECTLY TO ANOTHER AUTO BODY SHOP AND CALLED A LAWYER!!! YOU DROPPED THE BALL BRITTANY! I’ve been going to this dealership for years | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Cheryle SiscoPerfect from start to finish..TY | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Noel CapulongThe purchase at this dealership was as smooth as can be. Nick Merancio took care of me and my dad. Everything we agreed on, he honored and did not try to beat around the bush. Great guy, great personality and customer service. I would recommend any of my friends and family to go to to this dealer. | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ jashua.abbaVery professional and friendly environment I will recommend to my family and friends keep the good work | Read Full Review10/13/2024 12:00:00 AM | Cars.com
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★★★★★ jashua.abbaVery professional and friendly environment I will recommend to my family and friends keep the good work | Read Full Review10/13/2024 12:00:00 AM | DealerRater
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★★★★★ vanessa hernandezBought my truck back in August and had some issues took it back they had it for 2 weeks got it back and had the same issue took back recently to James of the used car department and he got the issue fixed within 2 days and now it better and filled up my tank thank you. | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Alfred CasillasI just wanted to give Kudos and a job well done to My customer service Advocate Carl Crocker in keeping me updated on My Dodge Charger Rt. Good job. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Daniel MartinezThe best service around. Any problems they can solve them. Professional and Fast. Thanks Kirk Irvine | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ JeremyfagundesReally friendly and helpful, what I really liked is they didn't try to push anything and have a huge list of mandatory add ons. Would definitely recommend again. One if not the smoothest vehicle purchase ive ever had. Thanks Luis and Ali | Read Full Review10/9/2024 12:00:00 AM | DealerRater
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★★★★★ JeremyfagundesReally friendly and helpful, what I really liked is they didn't try to push anything and have a huge list of mandatory add ons. Would definitely recommend again. One if not the smoothest vehicle purchase ive ever had. Thanks Luis and Ali | Read Full Review10/9/2024 12:00:00 AM | Cars.com
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★★★★★ Daniel MartinezBeen there twice for service. And they have broken my key fob looking for my truck. Walking around pushing the button hard and the truck not beeping. Now I'm out spending $250 plus for a new fob. Wish they wouldn't do that. | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ DebbieI purchased a 2021 Jeep Renegade in 2022. Mopar Vehicle Protect was part of my purchase. I traded in the Jeep on a new purchase in May 2024. Canceled the Mopar Vehicle Protection July 5th 2024. I provided all paperwork requested including 2 forms of loan payoff docs. One form was direct from Chrysler Capital. MVP issued my refund (su | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ cherylandcliffCustomer service was very good. I would recommend this facility for your vehicle needs. Thanks | Read Full Review10/4/2024 12:00:00 AM | Cars.com
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★★★★★ cherylandcliffCustomer service was very good. I would recommend this facility for your vehicle needs. Thanks | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ Alfredo SanchezThe service tech was knowlegable and kind. The two and half hour wait was too long. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ sunI bought a 2023 Dodge Challenger for my son from this dealership. Because a friend recommended it to me, we didn't go to other dealers to compare out of trust. We bought it directly. (I personally think the price should be the same. It turns out that the price on the car window is the same. But the policies of each dealer are absolut | Read Full Review10/2/2024 12:00:00 AM | DealerRater
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★★★★★ sunI bought a 2023 Dodge Challenger for my son from this dealership. Because a friend recommended it to me, we didn't go to other dealers to compare out of trust. We bought it directly. (I personally think the price should be the same. It turns out that the price on the car window is the same. But the policies of each dealer are absolut | Read Full Review10/2/2024 12:00:00 AM | Cars.com
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★★★★★ Miguel SanintService was quick and the reps were helpful and friendly. | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Liz RiveraHad my newly purchased pre-certified vehicle serviced last Friday 9/27/24 . Met with James the service manager to address a couple minor issues, him and his team were great to quickly address my concerns. Vehicle was in at 8:30am and out around 4pm, even got a car wash. Professional and friendly , have really appreciated the team a | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ maryI bought a 2023 Dodge Challenger for my son from this dealership. Because a friend recommended it to me, we didn't go to other dealers to compare out of trust. We bought it directly. (I personally think the price should be the same. It turns out that the price on the car window is the same. But the policies of each dealer are absolut | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ Brandon TyrrellThank you Tanner for you and your team for working with us in purchasing a new vehicle to represent our company. There were a few hiccups along the way, but the sales team was able to work with us to provide us options that worked with our target price and scheduling. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Brock MorganExcellent deal - they went above and beyond! | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Steve RossGreat experience, which was surprising. I was happy because the recalls were repaired in a timely manner and I got a free loaner car. I would come back again. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Derek ChoiCraig Martinez was very helpful! He made the entire process of getting my car in and out of maintenance as soon as possible! Amazing service! | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Michael MezmerI brought my vehicle in on a safety recall and the dealership got me in promptly and within a day the repair was completed. Because it was a recall they provided a rental car at no charge. They did a professional job and I would recommend the dealership's service department. | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ DcCraig Martinez was very helpful! Throughout the entire process, he was very informative, respectful, and friendly. The entire process has been the best experience I've had at any dealership | Read Full Review9/25/2024 12:00:00 AM | Cars.com
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★★★★★ DcCraig Martinez was very helpful! Throughout the entire process, he was very informative, respectful, and friendly. The entire process has been the best experience I've had at any dealership | Read Full Review9/25/2024 12:00:00 AM | DealerRater
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★★★★★ David FranzoniI’ve been having new vehicles serviced for 40 years and I can’t imagine anybody doing a better job than I experienced the other day with your company. As a homebuilder, I believe that the experience is just as important as the end product. Your company gets that, and I’m very pleased. | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ MjagAll around one of my favorite dealerships. The buying process was easy and straightforward and service quick and done well. The only thing that could be better is how long it takes to finish a deal, we had to wait for awhile. 4 stars is a 5 star for any dealership I have ever dealt with. If they would just streamline the buying proce | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Judith SearsTony was very helpful finding information we needed and responding in a timely manner. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ RYAN BOTILLERDan and the staff at the Jeep dealer did a great job. Keep up the great work. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ greeneyes91575Fast service. Communication on issue explained in detail. Recall fix the next day. Thank you | Read Full Review9/20/2024 12:00:00 AM | DealerRater
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★★★★★ greeneyes91575Fast service. Communication on issue explained in detail. Recall fix the next day. Thank you | Read Full Review9/20/2024 12:00:00 AM | Cars.com
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★★★★★ Kevin ODoes great work. Only when they kept your vehicle for a week, they don’t clean (wash)it up when you get it back. You brought it clean to them. | Read Full Review9/18/2024 12:00:00 AM | Cars.com
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★★★★★ Kevin ODoes great work. Only when they kept your vehicle for a week, they don’t clean (wash)it up when you get it back. You brought it clean to them. | Read Full Review9/18/2024 12:00:00 AM | DealerRater
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★★★★★ Bonnie AguilarHad the most horrible experience with Ontario Dodge Jeep Chrysler had my 2016 dodge ram sent in January 2 24 barely took it out the other day on 11 September and it still was not fixed. It was diagnosed. I don’t know how many times I don’t think they diagnoses I think they dissected it. They put it half xxx back together and told me | Read Full Review9/16/2024 12:00:00 AM | Cars.com
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★★★★★ Miguel Angel Estrada ValenciaSold me a SRT392 and did not disclose the car was in an accident or was repainted. I will be following up with a formal demand letter. | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ Steve ReevesVery nice staff and nice lobby space at the dealership. My representative Dan was very understanding and helpful in getting my car checked in for my service. He also helped me with getting a rental while my car was being repaired. I will be scheduling my maintenance service with them moving forward! | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Kalio oGMy experience has not been great! Both cars that I purchased from this dealership have had transmissions replaced. 1 of them, brand new was only 2 weeks after purchase the other I had to take 7 times before the repair was done properly. | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Mayra NeriThe Team at Ontario makes me feel safe and secure that I made the best choice. Thank you Sean. One day the Jeep will be my daughters so I appreciate you going above and beyond. | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ MeSo I guess the best thing to do is make an appt because I was at the dealer at 7am and the gates weren't even opened yet. The service dept doesn't open until 8am... So I was there in line an hour early. I went thru the gate at 8am, checked in at 8:15 or so, I got my car back at almost 12! Yep 4 hours and for what do u ask? A simple o | Read Full Review9/9/2024 12:00:00 AM | Cars.com
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★★★★★ Q TOO COLDThank you Tanner Golden for a wonderful experience helping my mom buy a new car. We truly appreciate his help and professionalism. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Michael BartolomeCraig - service department - took care of my 2015 Dodge Charger. I left the care of my car with Craig. He called when my car was diagnosed and gave me suggestions. He called me when it was done. My car is working great! I am a happy customer. Thank you Craig and Mopar Service Team. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Zaynah SandovalTerrible dealership. To begin we’ve been in the service line for over 45 minutes due to our truck having a warranty issue. It’s a Saturday morning and apparently only one employee is able to assist with this matter so they have us out here since 10 am waiting while we planned on dropping off to make it back to work. No other employee | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Carrie RodgersWe used the Costco auto buying program and they referred us to the jeep Chrysler Fiat dealership of Ontario. We we received a call within 15 minutes after calling the auto buying program from the contact at the Jeep of Ontario dealership. Luis Gomez was our contact at the dealership and everything was absolutely straightforward and p | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ seantrel owensOnly deduction is when I got home I couldn’t lock my car door from the door handle or my key fob. They were supposed to change to battery. I called them and they said to come back. I had to go back to the dealership only to find out they put the battery in upside down. But other than that they’ve provided me with the best experiences | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ S.faraci_19I was not happy that it took 7 day to look at my truck and fix it. Then call me the next day. i don't think that i should have to pay for three days on the rental car, when it took 6 days took look at the truck fix it that same day. So now I have to pay for 3 days of $45 a day for the rental car. | Read Full Review9/1/2024 12:00:00 AM | Cars.com
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★★★★★ S.faraci_19I was not happy that it took 7 day to look at my truck and fix it. Then call me the next day. i don't think that i should have to pay for three days on the rental car, when it took 6 days took look at the truck fix it that same day. So now I have to pay for 3 days of $45 a day for the rental car. | Read Full Review9/1/2024 12:00:00 AM | DealerRater
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★★★★★ XnewtondetrichService was great. Staff very helpful. I had issues with my radio and they took the Tim to fix it. Great dealership | Read Full Review8/31/2024 12:00:00 AM | DealerRater
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★★★★★ Jackye.vazquezEs la Tercera vez que voy a es este Concesionario de Ontario y son muy amables muy atentos, se toman su tiempo para explicarte cada detalle sin que te sientas presionado. es el tercer Jeep que compro y la verdad estoy muy feliz, Sin duda alguna, lo recomendaría a familias y amigos. | Read Full Review8/31/2024 12:00:00 AM | DealerRater
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★★★★★ Jackye.vazquezEs la Tercera vez que voy a es este Concesionario de Ontario y son muy amables muy atentos, se toman su tiempo para explicarte cada detalle sin que te sientas presionado. es el tercer Jeep que compro y la verdad estoy muy feliz, Sin duda alguna, lo recomendaría a familias y amigos. | Read Full Review8/31/2024 12:00:00 AM | Cars.com
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★★★★★ XnewtondetrichService was great. Staff very helpful. I had issues with my radio and they took the Tim to fix it. Great dealership | Read Full Review8/31/2024 12:00:00 AM | Cars.com
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★★★★★ Crystal Abrego-HortonCraig in the Service department has helped me multiple times. He gets me in and out. Calls to update me and inform on any changes or work being done to my vehicle. My last maintenance was due to a recall, Craig got me into a rental, no issues, pick up drop off was super easy. Overall great service! | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Kristi SchulzGood experience with customer service and communication; however, the thing I brought my car in for happened again 1 day later. Now I have to go back. (Not charging). I do like the fact that they give you a rental car for the short term. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Mark MicallefDelt with Craig a Service Advocate, he was a pleasure to deal with. Very friendly and informative and good follow up. He does his job well! | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Patrick O'MalleyGreat service. Prompt. Service director Irvine is amazing. Incredible ownership. | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Yvette DavisMy daughter had an early appointment for her new Jeep's first service, and was greeted by her very unfriendly service advisor Craig. Most horrible experience she ever had, nothing got done and she left traumatized in tears. Their Service Supervisor never bothered to return my call messages to show concern. The next day I called sever | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ California Bicycle RacingAmazing, staff, service, and overall great experience | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ William Longwhat they can not fix the first time they will attempt to complete on the 2nd, 3rd, 4th, 5th or even 12th visit. excellent people supporting a questionable product from a corporation that cares little about consumer confidence | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ ISABEL LOPEZVery friendly and polite representatives, they were fast and well knowledgeable. Car wash service and we had no issues | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Christina HTest drove and purchased a truck on Sunday August 17, 2024. When we test drove the truck we didn't notice it was on empty until after we purchased the truck and were leaving. There was barely enough gas to make it to the gas station. I called asked if they would fill up the gas tank and they said no. They said they do not fill up ga | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ breanac7Test drove and purchased a truck on Sunday August 17, 2024. When we test drove the truck we didn't notice it was on empty until after we purchased the truck and were leaving. There was barely enough gas to make it to the gas station. I called asked if they would fill up the gas tank and they said no. They said they do not fill up gas | Read Full Review8/22/2024 12:00:00 AM | Cars.com
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★★★★★ breanac7Test drove and purchased a truck on Sunday August 17, 2024. When we test drove the truck we didn't notice it was on empty until after we purchased the truck and were leaving. There was barely enough gas to make it to the gas station. I called asked if they would fill up the gas tank and they said no. They said they do not fill up gas | Read Full Review8/22/2024 12:00:00 AM | DealerRater
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★★★★★ Antonio ReyesI am writing to share feedback on the recent service experience I had with my Jeep at your facility, prompted by the survey I received. Unfortunately, I am unable to say that the service was excellent. Firstly, despite having an appointment, I had to wait over two hours for an oil change. Additionally, I requested an air filter chan | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Geneva MoraThis was the best experience I have ever had at a Jeep dealership ! Carl my service advisor was amazing his customer service is world class . He went above and beyond for me I will continue coming back because of this . | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Freddie MaxieThis was one of the best experience of getting my car serviced in a timely matter One week only. Sales Rep Craig Martinez Did a great job of communicating with me during the process of repairing my 2017 Chrysler Pacifica. My car was serviced and washed and Clean???????? | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Robert ToweryTanner was great transaction was streamlined. | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Antonio ReyesI am writing to share feedback on the recent service experience I had with my Jeep at your facility, prompted by the survey I received. Unfortunately, I am unable to say that the service was excellent. Firstly, despite having an appointment, I had to wait over two hours for an oil change. Additionally, I requested an air filter chan | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Cheryl StevensThe customer service was excellent and the waiting room was clean. No high pressure tactics to sell more products. I will return the next time I need my Jeep serviced. | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Ron CaronI had taken my new jeep to Norco Jeep after two months. They were unable to correct the situation which was fixed by Ontario in less than an hour. I highly recommend them. | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Eddie NealUpdate: After speaking to the service Managers. They turned this concern around and made it right. Thank you! Let me start by stating this dealer has always treated me and my household good for sales and service. We have purchased multiple cars this year from them and have all of our cars serviced here. We just recently had a serv | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Jaleen VillarrealGreat experience in the beginning with Adam and Reggie. I will, however, never come back nor recommend anyone to this dealership! BEWARE OF THE FINANCE PEOPLE!! They were not sending information to my bank that I came in with a pre-approval from when they were saying they were. They continued to withhold information from myself and m | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Jarrett BridgesI leased a 2023 Jeep Grand Cherokee 4XE. Probably one of the worst decisions of my life. Listen transmission issues the day I drove off the lot. I had to have it towed back to the dealership. They are very cheap. They won’t wash your car when you’ve prepaid for oil changes. There are signs everywhere saying no cooling off period THAT | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Chris MillerGreat sales associates and managers. They helped me out after having a huge issue with the Dodge dealership in Hemet. Thank you. | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ LiatI have been going to the service department at this location for about 8 years. While there are some times that the wait can be long, I have always had great service from the advisors. | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Matthew HancockI had one problem with the purchase of my vehicle, an issue with the DMV fees that came up weeks after the purchase and I was a little upset, but then the manager Ben asked me to contact him and after we talked it turns out there was a miscommunication between me and the sales/finance guys they didn't explain the fees quite well enou | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Eddie NealLet me start by stating this dealer has always treated me and my household good for sales and service. We have purchased multiple cars this year from them and have all our cars serviced here. We just recently had a service concern on our Jeep. We made appointment to drop off the vehicle to there service center. (With the understandi | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Arlene AnayaBest Jeep dealership so far that I've dealt with. Extremely efficient; very professional and very courteous! | Read Full Review7/30/2024 12:00:00 AM | Cars.com
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★★★★★ Jennifer FloodVery impressed with Anthony and the service team! We returned from a trip and had to have our Jeep towed from the airport to the dealer late on a Sunday night as it would not start, leaving us stranded 3.5 hours from home. Anthony was very helpful in getting the issue diagnosed and fixed within 2 hours to get us on the way home. We a | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ Anita HuangHad an appointment at 10:30am for a recall on my car. Arrived at 10:20am and was told to wait in the back of the line blocking parking lot traffic. It’s been an hour now 11:20 now and we still havent been helped. If you make an appointment don’t expect to be seen at your appointment time. Service is SLOW. I recommend going to a diffe | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ ALBERTF300Shout out to Dana Lewis and Kirk Irvine. They courteously addressed my concerns and went beyond to satisfy my needs. To all the team there at Ram of Ontario, Thank you for all you do ! | Read Full Review7/26/2024 12:00:00 AM | Cars.com
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★★★★★ ALBERTF300Shout out to Dana Lewis and Kirk Irvine. They courteously addressed my concerns and went beyond to satisfy my needs. To all the team there at Ram of Ontario, Thank you for all you do ! | Read Full Review7/26/2024 12:00:00 AM | DealerRater
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★★★★★ Tami ReyGreat customer services. Best service I’ve ever received. Tony in service goes above and beyond. Just for a simple oil change. | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ oswaldo aguirreHorrible service came in for a 30 min recall max 1 hour the girl said. As soon as I left the property about 5 min into they called saying it was ready. Could have waited there. Anyway after an hour went back and waited almost 30 min to get my car while other people went ahead in drop off and pick up. Will not be coming back here at a | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Julio GilThey were always helpful and cared for our needs | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Alex VasquezService advisor came out right away, listened to my concerns, and answered my questions. Car was delivered when promised. | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Cesar ValdezThey told me that they had already did a reconditioning on the car that that’s y they r charging me that it’s a dam lie I had to pay 300 bucks so they can wash all the mud that the old owner had left after they even told me that they had wash it didn’t see uif cuz it was already night time . will never buy another car from this deale | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Kristi SchulzExcellent (first) experience with the Jeep - Ontario service department. Excellent communication, did not try me services i did not want or need and the best part of all, FREE shuttle service to and from my work the day of service. | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ SmartmotiveincDaniel at service desk excellent Guy very helpful and knowledgeable Person Handled it right Thanks | Read Full Review7/14/2024 12:00:00 AM | DealerRater
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★★★★★ SmartmotiveincDaniel at service desk excellent Guy very helpful and knowledgeable Person Handled it right Thanks | Read Full Review7/14/2024 12:00:00 AM | Cars.com
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★★★★★ gregary johnsonExcellent Buying our Ram from them . They had all paperwork Done before we arrived to the dealership. They atayed open later till we got there we drove over 4 hours . They have the beat deals and prices on New and used Cars and trucks then any other dealership on the coast . They really make you feel like Family there. | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ echo hendersonDaniel was very helpful and friendly. I love the fact they will text all the updates. Pickup was simple after service. The shuttle driver was super great! Daniel was super nice and helped me get checked in quickly! | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Lexine RodriguezSean my service advisor was very kind & had great service towards me :) thanks again Sean. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ elijah mercadoBad. Even for a dealer they force you into buying the add ons that are either fake or do nothing. Their Skyforce tech is not a real tracker they charge you 800-1,000 dollars for it it’s fake. Sad that business is run this way here. As you can see in the picture their tracker hasn’t updated. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Michael DiazSo the sales man calls me and doesn't answer my question. Typical sales guy try's to get me to come in. I get my question answered. Bate a switch here. they say its certified pre owned when its not its a third party warranty, Very different. I tell him I'm not interested politely and the guy hangs up in my face. No class at all. Comm | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ Dick SchmidtService Advisor Brittany has always been friendly, helpful and efficient at doing her job. Are vehicle has been repaired correctly the first time. it's nice to be able to stop in and say to Kirk. | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Al123Brought my 2016 Ram in for service. I had three issues. Carl Krocker was the service writer. He understood my issues and communicated the solutions to me as they came to him from mechanics and FCA. I I am happy with results and Carl letting me know what to expect. All I ask. | Read Full Review7/3/2024 12:00:00 AM | Cars.com
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★★★★★ Al123Brought my 2016 Ram in for service. I had three issues. Carl Krocker was the service writer. He understood my issues and communicated the solutions to me as they came to him from mechanics and FCA. I I am happy with results and Carl letting me know what to expect. All I ask. | Read Full Review7/3/2024 12:00:00 AM | DealerRater
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★★★★★ Robert BondThis dealership is much better than Aaron Chrysler Dodge Jeep in Norco Ontario dealership is much better and helpful | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Lady Vet (High Desert Hiker)Great service. Quick service. Love working with Tony. | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Raymond DavisThat's that's courteous and really helpful got me in and out we're for a fair price | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ HarrietstraveltrayExcellent, take care of customer. Efficient, clean , friendly. Good keeping scheduled appointments. A convenient location. | Read Full Review6/28/2024 12:00:00 AM | DealerRater
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★★★★★ HarrietstraveltrayExcellent, take care of customer. Efficient, clean , friendly. Good keeping scheduled appointments. A convenient location. | Read Full Review6/28/2024 12:00:00 AM | Cars.com
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★★★★★ magoo628As busy as the dealership is,60 appointments average per day,not counting the hundreds of cars on the lot just for service,this dealership does a very good job and Dana is the best there in service! Thanks.. | Read Full Review6/25/2024 12:00:00 AM | Cars.com
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★★★★★ magoo628As busy as the dealership is,60 appointments average per day,not counting the hundreds of cars on the lot just for service,this dealership does a very good job and Dana is the best there in service! Thanks.. | Read Full Review6/25/2024 12:00:00 AM | DealerRater
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★★★★★ AntiememeThe service techs were the won’t I have ever had in my 70 years | Read Full Review6/25/2024 12:00:00 AM | DealerRater
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★★★★★ AntiememeThe service techs were the won’t I have ever had in my 70 years | Read Full Review6/25/2024 12:00:00 AM | Cars.com
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★★★★★ Charlotte BrownService agent went out her way to answer questions I had | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Wakisha HayesThe service was very professional they had my car done within the timeliness they provided to me I would definitely recommend this place | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Craig KingThe dealership was very easy to work with and my sales person was vert helpful. I would highly recommend this dealership. | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Steven BennettGreat service and a great price. The only place to service your Ram in the Inland Empire. | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ angela parisReceived excellent customer service by Craig and the gentleman that retrieved my vehicle | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ deniselevinson2015Great service today at Ontario Jeep . Oil change was a little less time than quoted and I went in without an appointment | Read Full Review6/19/2024 12:00:00 AM | Cars.com
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★★★★★ deniselevinson2015Great service today at Ontario Jeep . Oil change was a little less time than quoted and I went in without an appointment | Read Full Review6/19/2024 12:00:00 AM | DealerRater
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★★★★★ William BoatmanWas not the typical car buying experience. Mario was great to work with. | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Peter BrownJust like to say staff is very good. However, my vehicle took 3 weeks to be fixed. No loaner. Most dealers give loaners. I have an extended warranty and only five days of free rental. The regular warranty has unlimited rental. That seems backwards. As I paid more for less. Just think the company might take care of the customer a lit | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Laura BandaCarl was exceptional. He went above and beyond to help me with my problem. He was always reachable when needed and always kept me updated on what was going on with my vehicle. Will definitely be coming back if need be. | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Kathleen “kateOHSNAP” GarciaOk, I’ve never had a fast oil change like this from any dealership. I was told it would take a few hours, so I had a family member just pick me up instead of waiting. It was maybe about an hour and a half later and my car was done. I did have an appointment, but I typically do any where I go and still never get done this quick. | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ jackCordial Efficient Service department was outstanding , I received my vehicle much sooner that expected, they took care the Me . Very pleased Thank you | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ snlimonDaniel Zarco was my service advisor. I was there for an oil change and He got me in and out of there quickly and was super nice and friendly! Advised me about things I need to do for my vehicle in the future and gave me a good discount. | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ jackCordial Efficient Service department was outstanding , I received my vehicle much sooner that expected, they took care the Me . Very pleased Thank you | Read Full Review6/15/2024 12:00:00 AM | Cars.com
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★★★★★ snlimonDaniel Zarco was my service advisor. I was there for an oil change and He got me in and out of there quickly and was super nice and friendly! Advised me about things I need to do for my vehicle in the future and gave me a good discount. | Read Full Review6/15/2024 12:00:00 AM | Cars.com
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★★★★★ mikeThe service rep was extremely helpful, and made sure the recall work was done on time. | Read Full Review6/13/2024 12:00:00 AM | Cars.com
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★★★★★ mikeThe service rep was extremely helpful, and made sure the recall work was done on time. | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ Dennis LopezMy wife and I were travelling to So. CA from Washington state to attend my grandson's graduation. The A/C in our Fiat stopped working at the Oregon/ CA border on the hottest June day on record in Central CA. 108 in Sacramento. Called or tried to stop at over 20 quick service/ dealers/ repair shops between Redding and Bakersfield. No | Read Full Review6/10/2024 12:00:00 AM | Cars.com
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★★★★★ Jason HoffmanThis Jeep dealership is awesome. It’s the only only place helping my jeep for service and maintenance everybody there is outstanding and I’ve been to quite a few other dealerships. If I ever get another car, I’m buying it here. | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Rich HuertaSecond time I've used then for service, this is the best place to go for your auto service, they got me in and out, very professional, for the service rider, the tech, and the cashier, highly recommend for anyone to stop by and ck them out either for sales or service | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Endyne AtI had to go in to get my 2022 Jeep Wrangler looked at and had a much needed oil change. Daniel and his team were the best and took care all my concerns. If I can give Daniel 100 stars, I would! Thank you so much! | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Rafael TorresGreat people and fast service and were always checking with me in person on the status of my vehicle . Thank you guys! | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Amy PalosCarl C. In service department was very attentive & professional. He took very good care of me. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ jeff collinsI had a 7am appointment but I was a little bit early, still was greeted right away. I was helped by Karina and she had me checked in and having a fresh cup of coffee, in clean comfortable waiting room, a little after 7am. They did an oil change, rotated the tires and took care of a warranty issue and had me out the door by 8:15. T | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ xuesong sunTony is really a good person! I had a recall and some other services, he rent me a car although all the services finished in the same day! | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Richard SanicolaService provide the rapid attention I needed and all worked out great | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Michael HendersonI recently worked with Tony for my last oil change and tire rotation. He was very professional and because I was first in on that particular day, I was able to get my service done in a timely manner and get on with my day. | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ abraham trujilloWhere should I start… sales department was all over the place. David was Very unclear and inconsistent with the numbers they kept bringing out. Numbers were definitely not adding up, (more money down, higher payment) Once we both agreed to a contact we shook on it and signed few papers. 3 minutes later they withdrew that number for | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Samuel Ramos JRI went to get my Truck serviced on 05/23/24. first, I was there at 6. waiting to the service department to open. I was the first person in line. I didn't receive and help until two people behind me did. second the person that help me seemed like he was in a pissed off mood. when I went to go pick up the truck after they wanted $4,70 | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Eric CoffmanDaniel had great customer service, he communicated every step and was of great help. | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ J LoveExcellent customer service. Professional and polite employees. Thank you for your valuable time and wonderful assistance, Daniel and Tony. Received my vehicle within one hour. :-) | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Sam RamosDrop off for service. When it was picked up, the mat had rat dropping, and urine the mat was eaten. The cup holder also had rat dropping. When I checked under the hood you can see rat hair. | Read Full Review5/31/2024 12:00:00 AM | Google