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Scott Robinson Chrysler Dodge Jeep Ram

Scott Robinson Chrysler Dodge Jeep Ram

★★★★★(395)read reviews
20900 Hawthorne Blvd, Torrance, CA 90503
(310) 953-3257 Ask About Our Service Specials!

Service Hours

Mon: 07:30 am - 06:00 pmTues: 07:30 am - 06:00 pmWed: 07:30 am - 06:00 pmThur: 07:30 am - 06:00 pmFri: 07:30 am - 06:00 pmSat: 08:00 am - 03:30 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Scott Robinson Chrysler Dodge Jeep Ram

Scott Robinson Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (310) 953-3257 today to schedule your next appointment.

Our technicians at Scott Robinson Chrysler Dodge Jeep Ram are ready to help you!



Phone # (310) 371-3521
Business Link Logo

Scott Robinson Chrysler Dodge Jeep Ram is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Scott Robinson Chrysler Dodge Jeep Ram today at (310) 953-3257 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Taletha Hadnot
    I want to thank Cerritos Chrysler Dodge Jeep Ram for my service on my Jeep. | Read Full Review
    12/8/2025 12:00:00 AM | Google
  • ★★★★★ Laura-Maria Pyter
    HI UPDATE FROM NOVEMBER: Apparently I’m being told I need an entire new transmission replacement for $13,000 (and was again offered a second time from the sales department to buy my jeep from me)…. Mike please provide an email to contact you. July 2025 Review: ?? Charged $300 — ETC light STILL on. Treated like I was clueless — even t | Read Full Review
    12/8/2025 12:00:00 AM | Google
  • ★★★★★ Julio Mjovel
    G Valencia, was extremely helpful, he took his time to listen, he was able to answer my questions and provided an excellent customer service! | Read Full Review
    12/6/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Gutierrez
    | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Arlene Franco
    It took 2 weeks to diagnose the problem, 1 month later, I was told they were still diagnosing the issue. 1 1/2 months later, I was told my car was ready but they wanted to charge me for gas to test drive my vehicle. Throughout this time, I was not offered a loaner vehicle or rental option or even suggested I reach out to Jeep Custome | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Honest Management
    My experience with Scott Robinson Chrysler Dodge Jeep Ram express service was great! I was told they would need 45 mins and they were done in 15. Earlier is always better. I was very impressed with the service being expedited ao quickly. | Read Full Review
    11/30/2025 12:00:00 AM | Google
  • ★★★★★ Renae Irons
    | Read Full Review
    11/30/2025 12:00:00 AM | Google
  • ★★★★★ Nelson Rodriguez Jr
    Fast and friendly service. | Read Full Review
    11/30/2025 12:00:00 AM | Google
  • ★★★★★ Cheryl Gonzalez
    | Read Full Review
    11/29/2025 12:00:00 AM | Google
  • ★★★★★ April Hirt
    Ritchy and john took great care of my grand Cherokee radio and a/c concern.Eric service advisor is awesome kept me updated on vehicle status | Read Full Review
    11/29/2025 12:00:00 AM | Google
  • ★★★★★ Dennis Chang
    Appreciate the help to get Jeep to cover the cost of the repair. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Francis Jackson
    | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ JB100z
    Fantastic service! Ashley M. and the team at Scott Robinson Chrysler Dodge Jeep Ram took amazing care of my Ram 1500. Professional, communicative, and top-notch from start to finish. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Fabian Quino
    | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ David John Hall
    It was my first time at SRCDJ. My Pacifica presented a coolant leak and I needed it looked at ASAP. From the get-go my rep John Gonzalez was responsive, professional, knowledgable and empathetic. He always replied through the app in a timely manner and provided in depth updates so I knew what was going on with my Pacifica. 10 out | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Manuel Trinidad
    | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Soroosh
    Communication at this dealer is a problem. I had a complex issue that involved a different dealer who did poor work so I can understand that it might take longer to resolve than a normal issue. I dropped off my Ram 5500 with about 1,000 miles on it on 7/25. It wasn't ready to be picked up until 11/13...there is no world where havi | Read Full Review
    11/24/2025 12:00:00 AM | Google
  • ★★★★★ Tristan Rodriguez
    | Read Full Review
    11/20/2025 12:00:00 AM | Google
  • ★★★★★ Abylaikhan Nugmanov
    Transporters don’t waste your time here. You will wait until they find a car forever!!! | Read Full Review
    11/20/2025 12:00:00 AM | Google
  • ★★★★★ Sylvester Gomez
    Only because I saw the video on TikTok not cool you guys train that man better | Read Full Review
    11/19/2025 12:00:00 AM | Google
  • ★★★★★ Devan Baraan
    | Read Full Review
    11/18/2025 12:00:00 AM | Google
  • ★★★★★ Amy Yoon
    Ask for Dylan!! He was very transparent, honest, and patient with process of me buying my car. I had lost a car previously from another dealership that did me dirty, sold me a lemon; and I was terrified at trusting another dealership. Dylan made it very safe and to the point, no back and forth or unnecessary bargaining. He had my car | Read Full Review
    11/17/2025 12:00:00 AM | Google
  • ★★★★★ SBDOUBLE U
    Terrible management Terrible service | Read Full Review
    11/16/2025 12:00:00 AM | Google
  • ★★★★★ Drexton Perona
    | Read Full Review
    11/15/2025 12:00:00 AM | Google
  • ★★★★★ Saudo Campos
    horrible service from the manager | Read Full Review
    11/15/2025 12:00:00 AM | Google
  • ★★★★★ Jacqueline Peete
    IT was a great experience everyone was very helpful | Read Full Review
    11/12/2025 12:00:00 AM | Google
  • ★★★★★ Richelle Manrique
    Jake was very helpful and professional throughout the process. Provided excellent service. I really appreciate his assistance | Read Full Review
    11/9/2025 12:00:00 AM | Google
  • ★★★★★ Anthony West
    | Read Full Review
    11/9/2025 12:00:00 AM | Google
  • ★★★★★ Davisha Tate
    Jake is amazing! Great customer service ! | Read Full Review
    11/7/2025 12:00:00 AM | Google
  • ★★★★★ Jan Labuda
    Staff from the employee who scheduled my appointment to Gianni who managed my account were very attentive. Gianni kept me updated and thoroughly explained the estimates. Since repairs took multiple days the One-way courtesy shuttle was helpful and driver was very pleasant. | Read Full Review
    11/7/2025 12:00:00 AM | Google
  • ★★★★★ manuel gonzalez
    Quick service | Read Full Review
    11/7/2025 12:00:00 AM | Google
  • ★★★★★ SCOTT “Sj” FLYNN
    | Read Full Review
    11/5/2025 12:00:00 AM | Google
  • ★★★★★ Brandon J
    | Read Full Review
    11/5/2025 12:00:00 AM | Google
  • ★★★★★ ethan johnson
    Terrible customer service, and don’t get anything fixed here because they will break your car and refuse to pay | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Shawn Moghadam
    Got 6 Urgent manufacturer recall notices, it says call today to book repair service, but SCOTT ROBINSON has such bad customer service, no phone number or email address is on the notices. And when I call the google number no one picks up, and when I drove my car down to the dealership, they set up an appointment and later canceled it | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Something Like That
    They constantly fail in repairing my car everytime I take it to them. They don’t own up to their mistakes and most of the employees here have horrible attitudes. One individual refused to pay out my friend a check that he was owed for the dealership messing up his car and refusing to fix the problem. That individual who refused to pa | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Sean Shukri
    | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Hans Herh
    Service was done properly and promptly. In and out about an hour. Polite and professional staff. | Read Full Review
    10/31/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Tiamzon
    | Read Full Review
    10/31/2025 12:00:00 AM | Google
  • ★★★★★ neneof5 Jones
    | Read Full Review
    10/31/2025 12:00:00 AM | Google
  • ★★★★★ Robert Osborne
    Second time they left the lug nuts lose on my car after service. Won't be back | Read Full Review
    10/31/2025 12:00:00 AM | Google
  • ★★★★★ Vince Waelti
    Terrible attitude at customer service. Threatening demeanor. Little effort to solve simple problems. | Read Full Review
    10/31/2025 12:00:00 AM | Google
  • ★★★★★ Rayhan Azim
    | Read Full Review
    10/29/2025 12:00:00 AM | Google
  • ★★★★★ Clarice Alipio
    Daniel was great got my new jeep at Scott Robinson Jeep thanks Daniel | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ tremell lindsey
    Great customer service great experience | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Jim Packer
    This is one of the worst experiences I've ever had to try to get an appointment for multiple recalls on a Jeep. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Junior Paz
    | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Arnel Cuevas
    I went to Scott Robinson without an appointment to fix the recall of our 2023 Ram Promaster. I waited for few minutes before someone come and ask me. She just took my number and told me she will take care of it. After 1 day, I got the text that the van is ready for pickup. We picked up the van and dropped off 1 more van for for the | Read Full Review
    10/24/2025 12:00:00 AM | Google
  • ★★★★★ David Pearson
    | Read Full Review
    10/24/2025 12:00:00 AM | Google
  • ★★★★★ Kyle
    While they may not bone you on the price, you can trust their customer service will stick it where it hurts. | Read Full Review
    10/22/2025 12:00:00 AM | Google
  • ★★★★★ Louis P (LP)
    Very bad customer service and the manger is the worst, y’all need to do better | Read Full Review
    10/22/2025 12:00:00 AM | Google
  • ★★★★★ Colin Vermeer
    Edit: The General Manager Eric, reached out to me personally and was able to help me get it sorted out with my credit union. The dealership was not in the wrong here it was the credit union. I really appreciate the efforts he has made to make this right and want to say thank you again Eric! It has now been two months since I bought | Read Full Review
    10/21/2025 12:00:00 AM | Google
  • ★★★★★ Colin Vermeer
    It has now been two months since I bought and traded in my car and my trade in is still not paid off. I have called about 20 times within the past month and have been put on hold or someone is “Unavailable”. I’m tired of this and the incompetence of a dealership to not pay a car off is unbelievable. Do I have to go on a social media | Read Full Review
    10/18/2025 12:00:00 AM | Google
  • ★★★★★ [email protected] sigler
    Impressive personal customer service! My go to location, Monique was so efficient and helpful, can’t say enough about how happy I am. | Read Full Review
    10/17/2025 12:00:00 AM | Google
  • ★★★★★ rex 744
    absolute joke of an establishment manager tried to fight me,mind you im a customer thankfully this dealership has been exposed for its bs and them making new accounts to review it is hilarious (look at the reviews all the good ones are from fake accounts with 1 review ever) | Read Full Review
    10/17/2025 12:00:00 AM | Google
  • ★★★★★ Wesley Bauer
    Hard to find a faster oil change at a dealership these days. In and out in about an hour for oil change and tire rotation. | Read Full Review
    10/15/2025 12:00:00 AM | Google
  • ★★★★★ Sandro Penaloz
    Horrible customer service dont shop here | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ alany?
    Pay the guy | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Elijah Charbonneau
    | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Chaz Romero
    Terrible service | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Concepcion Cirilo
    Service there is terrible they have poor communication and terrible customer service | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Jackson Beissel
    Horrible customer service | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Rene valenzuela
    | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Kobe Mack
    I have a problem with one of your managers. He treated a customer absolutely disgusting. I was there about to buy a car and I decided not to after the way he was talking to someone absolutely disgusting. I will no longer be taking my services to that dealership ever again, unless that manager is dealt with entirely. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Pin Fanatic
    I brought my vehicle in for a recall and the general manager made me feel not welcomed and kept on trying to upsell me additional paid services. His tone was very condescending and demeaning. I highly suggest you go elsewhere as the pure aggression was truly uncalled for. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ robert Reynosa
    PAY YOUR DUES !!!!!!!! L customer service! do not spend your money here . | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Migo Jones
    If I can give zero stars or even negative I would customer service is horrible. They ripped people off, destroy their cars make false promises and give them the runaround and don’t even pay back. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Austin Rich
    Terrible customer service from management, I would stay far away from the service department as well as the dealership as a whole. They do terrible work and refuse to fix it | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Nathan Mota
    Service there is terrible they have poor communication and terrible customer service TAKE YOUR MONEY ELSEWHERE!! | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ HARRISON ALVES
    These guys messed up someone’s car and after agreeing to pay for it, got upset because the guy posted a video of it so now he’s refusing to pay for it. Don’t waste your time, energy, or money dealing with them, they’re a joke of a business. No pressionalism at all. Follow @thiccscat on instagram to see the video of these guys trying | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Luke Suren
    These guys messed up someone’s car and after agreeing to pay for it, got upset because the guy posted a video of it so now he’s refusing to pay for it. Don’t waste your time, energy, or money dealing with them, they’re a joke of a business. No pressionalism at all. Follow @thiccscat on instagram to see the video of these guys trying | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Plain ryden
    | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ John Iannitti
    Terrible dealership. They crash cars and blame it on the client. Terrible attitude from the managers. Service here is terrible all around. AVOID AT ALL COSTS!!!! | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Nostalgic Onion
    “We don’t wanna pay for our own mistake cause we booty hurt about a social media post wahhhhhh wahhhh” | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Jesus Chaires
    | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Melia Viser
    | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Tamara Porter
    Great!! Customer service, I am totally satisfied with every visit. Thanks! | Read Full Review
    9/23/2025 12:00:00 AM | Google
  • ★★★★★ Julie Mcmahon
    DO NOT SHOP HERE. I test drove a vehicle and was clear that I was NOT purchasing that day. When I left because they were too pushy, the “top” sales man Jeff Azar FOLLOWED me across the street when I was shopping elsewhere. He stalked and found me in the back of another retail store to try and still push the deal on me. He was extreme | Read Full Review
    9/23/2025 12:00:00 AM | Google
  • ★★★★★ Lillie Newberry
    | Read Full Review
    9/21/2025 12:00:00 AM | Google
  • ★★★★★ S. K.F.
    Great place. Staff professional and courteous. Repairs done efficiently and timely. | Read Full Review
    9/21/2025 12:00:00 AM | Google
  • ★★★★★ Alina Alvarado
    Staff was friendly, efficient and professional. Definitely recommend it. The waiting area is clean, spacious and comfortable | Read Full Review
    9/21/2025 12:00:00 AM | Google
  • ★★★★★ Edwin Johnson
    Customer service by Jake was outstanding and the timely work done by Cameron was greatly appreciated.... Thumbs up to the both of them. | Read Full Review
    9/18/2025 12:00:00 AM | Google
  • ★★★★★ Geoff Rizzo
    Great experience. Very easy - Got in and out in a reasonable amount of time. | Read Full Review
    9/18/2025 12:00:00 AM | Google
  • ★★★★★ Nate Smith
    Im only giving 4 Stars because Ive had bad experiences in the past at this location but that was with different employees & over a year ago.. Both Crystal & Jake helped me out in Service this time & I had a great experience & they were vary Friendly, prompt & communicative! Ask for them if you need vehicle service, I highly recommend | Read Full Review
    9/17/2025 12:00:00 AM | Google
  • ★★★★★ Christian
    Took my Grand Cherokee for a diagnosis since I was having AC problems. Went ahead and did the repairs there at the dealership m. Since the first call Jake was very polite and told me the whole process. Had given the ok for the repairs on that Friday and had my car all ready on Monday afternoon. Whole process was smooth and easy thank | Read Full Review
    9/16/2025 12:00:00 AM | Google
  • ★★★★★ matthewandchrissy reynolds
    The sales staff were all friendly, and the process was very upfront and streamlined. | Read Full Review
    9/16/2025 12:00:00 AM | Google
  • ★★★★★ Myron Harris
    My service advisor Jake Winters provided excellent customer service from checking in my car to receiving it. | Read Full Review
    9/16/2025 12:00:00 AM | Google
  • ★★★★★ Sergio-Miguel Cuculiza
    I texted, emailed, and even phoned them to make sure the description of the car that I wanted was matching my car desires. I get there and an associate by the name of Dylan shows me a car that doesn’t match a description of the car that I was hoping to buy, completely wasting my time after driving 30 minutes out of my way to go to th | Read Full Review
    9/15/2025 12:00:00 AM | Google
  • ★★★★★ Terry Luna
    Luke Winter and staff were very professional. Work was done in a timely manner. | Read Full Review
    9/13/2025 12:00:00 AM | Google
  • ★★★★★ Justin Stewart
    Very good customer service | Read Full Review
    9/13/2025 12:00:00 AM | Google
  • ★★★★★ Richard Armstrong
    Hands down the worst dealership experience I’ve ever had. I drove to Scott Robinson Jeep in Torrance multiple times, and every single visit was a waste of time. They ran my credit everywhere, which tanked my score, adding over 30 credit inquiries yet never delivered any real results. Each time, I was told to “drive in and look over | Read Full Review
    9/13/2025 12:00:00 AM | Google
  • ★★★★★ Nick Masi
    | Read Full Review
    9/11/2025 12:00:00 AM | Google
  • ★★★★★ Tamara Hersey
    | Read Full Review
    9/5/2025 12:00:00 AM | Google
  • ★★★★★ ThatAaronGuy
    Scott Robinson CDJR, through their “Driveo” program, took my car and has refused to pay me the $17,251.20 I am owed. On August 18, 2025, I sold them my Chevy Bolt EUV. They advertise “immediate payoff.” I signed all DMV transfer forms—ownership was theirs that day. Instead, they sat on my loan payoff for 7 days, only mailing the ch | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Erin Tamashiro
    I am very thankful for all the help I received from Shayne. He went above and beyond to make sure that I understood what was going on with my car and getting my car back to me as soon as possible. | Read Full Review
    8/31/2025 12:00:00 AM | Google
  • ★★★★★ Ronald Rome
    Great Customer Service!!! The customer service by the whole team is excellent every time I bring my car for service. | Read Full Review
    8/31/2025 12:00:00 AM | Google
  • ★★★★★ paola licea
    I had a lease and was looking to switch to a new Jeep, and Daniel at Scott Robinson CDJR made the whole process super easy and stress-free. He was really helpful, answered all my questions, and made sure I got into the perfect vehicle. Thanks again, Daniel—I really appreciate your help! | Read Full Review
    8/30/2025 12:00:00 AM | Google
  • ★★★★★ Linh Tran
    This review is for Service Advisor Jake W. and Technician Ivan. From the moment I arrived, Jake greeted me right on time with a welcoming attitude and took the time to clearly explain the issues with my Jeep. He walked me through the service options, gave realistic time estimates, and made the whole process feel transparent and stre | Read Full Review
    8/30/2025 12:00:00 AM | Google
  • ★★★★★ Fred Hawthorne
    The Service Department was courteous knowledgeable and professional | Read Full Review
    8/30/2025 12:00:00 AM | Google
  • ★★★★★ Espi Cooper
    We had a great experience purchasing a vehicle for my mother. Rolando was very helpful and patient with us. The process was easy and very organized. I will definitely return in the future to purchase a vehicle. I definitely recommend Rolando he’s very professional and knowledgeable. | Read Full Review
    8/30/2025 12:00:00 AM | Google
  • ★★★★★ Candace1st Always
    Great service. Everyone is really nice and thorough. The receptionist is always very bubbly and a breath of fresh air. I also love the communication link that allows a me to track the progress of service. | Read Full Review
    8/30/2025 12:00:00 AM | Google
  • ★★★★★ Reu Ayala
    | Read Full Review
    8/30/2025 12:00:00 AM | Google
  • ★★★★★ MrRightOn24
    great! | Read Full Review
    8/30/2025 12:00:00 AM | Google
  • ★★★★★ carina corona
    great customer service | Read Full Review
    8/29/2025 12:00:00 AM | Google
  • ★★★★★ Dany Garcia
    Great experience and really fast service. Will be coming back again. | Read Full Review
    8/29/2025 12:00:00 AM | Google
  • ★★★★★ danielle martinez
    The amount of times I've called and been placed on hold only for the call to get dropped. Terrible customer service, a girl answered put me on hold then hung up LOL ridiculous. | Read Full Review
    8/29/2025 12:00:00 AM | Google
  • ★★★★★ Ed Garcia
    It was nice to be able to receive a 2 for 1 cost on this visit fir a oil change. The service representative was very cordial and too all information to my truck. I will be back agsin for my next oil change. ???? | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Juanita Leon
    The express service was quick and easy. Their appointment automated appointment maker is really good. Just like talking to a real person. Onsite the rep was very good and polite. They were quick about an hour for an oil change: the waiting room was very spacious and clean. Free refreshments. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Sara Shahbazian
    People don't usually write reviews for people that they deal with in parts but Maggie in parts was so helpful and patient and went above and beyond to help me get the information I needed. Thank you so much Maggie. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Rea Hope
    The staff a manager were excellent The manager it's very hands-on very personable attentive and she actually cares. I would tell anyone to have service there and I will continue to go there. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Martin Caruso
    I had one of the worst car-buying experiences of my life at Scott Robinson Chrysler Dodge Jeep Ram. I went in making it very clear multiple times that I wanted a brand-new truck for peace of mind, because I needed to cross the country through remote areas and I wanted to feel safer than with my old vehicle, which was working very wel | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Mishé
    Automated system that directs you to a full mailbox. On the rare occasion you can leave a voicemail, no one calls back. Service manager who doesn’t reply to texts. Offered to buy my limited edition, in high demand vehicle before the diagnostic was done or an estimate was given. It’s the 26th. You’ve had my Jeep since the 9th. I STILL | Read Full Review
    8/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ vincent ramos
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    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Jose Hernandez
    Service with deep care. A welcoming experience. Krystle Reyes is the best. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Sam Kottoor
    They always take care of me well here! Glad to have them as my go-to CDJR! | Read Full Review
    8/22/2025 12:00:00 AM | Google
  • ★★★★★ G Wy!!C
    Great experience for the second time. Rueben was a great advisor and brought some things to my attention and I was able to fix the things required. | Read Full Review
    8/22/2025 12:00:00 AM | Google
  • ★★★★★ MIRIAM Mendez
    This is my go to stop for my oil change so I loved that I was able to do my transmission flush here. It's just so convivnent and everyone is friendly!! | Read Full Review
    8/22/2025 12:00:00 AM | Google
  • ★★★★★ Samuel Perez
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    8/20/2025 12:00:00 AM | Google
  • ★★★★★ Bryant Palacios
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    8/20/2025 12:00:00 AM | Google
  • ★★★★★ Sam Landin
    I dropped off my car for an insurance covered repair 8 days ago. As today They have not solved my problem. they avoid my calls I called the insurance company manager and they said that the dealer service department has not complied with the requirements. I have called the dealer several times no answer, I left several messages, not | Read Full Review
    8/18/2025 12:00:00 AM | Google
  • ★★★★★ Kenna Holder
    Overall excellent service! They worked with me and my situation which was so incredibly helpful! Shane specifically in the service department took great care of me and my car! | Read Full Review
    8/16/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Ward
    Service department ashley Montes helped me out though out the whole process good communication and great service. If ever headed back there she is who I will contact | Read Full Review
    8/14/2025 12:00:00 AM | Google
  • ★★★★★ Michael Mason
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    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Fred S.
    John, the service adviser, kept me informed throughout the service and responded immediately to all text messages. | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Humberto Castañeda
    Came in to service my jeep trackhawk and Monique was very helpful! Was in and out quickly thank you guys ! | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Katherine Torres
    Ashley M was extremely helpful and a pleasure to work with. I really valued her hard work and commitment to getting my car needs fixed as soon as possible | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Pisha Linson
    Excellent customer service and friendly staff | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Yolanda Smith
    | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Matt Montoya
    Jeep Service is horrible. Have a 2014 Sahara Jeep Wrangler 4 door. Service Manager would not allow technicians to update Jeep system computer to allow backup camera to work. Horrible excuse to be a listed Jeep service provider. | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Vannesa Perez
    It was a pleasure working with Jake. He demonstrated compassion and was constantly communicating with me the status of a complicated situation. | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ Alex Roadium Radio
    I gave 2 starts years ago, now I'm giving 5 stars because marquis works there shout out to him ! | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Barsness
    I’m giving 2 stars instead of 1 only because my car was eventually fixed. I took my Jeep Grand Cherokee to Scott Robinson after an oil change at LAX caused a major oil leak. I had an appointment, but when I arrived, I was told they wouldn’t be able to even look at my car for a couple of days. Returning later would “reset the clock.” | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ Vicki Davidson
    I appreciate your reachout Mike C -- I took my business elsewhere this time. Well updating this review…recall notice on vehicle and no one answers the phone at the service center, I can only talk to Mia who is AI and she’s not helpful. On hold for 30 minutes no one picks up. How are you running a business this way. Update—don’t rec | Read Full Review
    8/10/2025 12:00:00 AM | Google
  • ★★★★★ D'Arcy Ramos
    Julian sales person dishonest and unwilling to provide information requested. Requested the service reports and continued to say he’d get them and failed to provide them. Then had an Issue with the car and said he’d take care of it, upon getting to the dealership they had no knowledge of the request made. Sales manager and sales tea | Read Full Review
    8/9/2025 12:00:00 AM | Google
  • ★★★★★ Bring in light
    Scott Robinson's team is very professional in their work and customer service. Thank you for the great job you all did,. | Read Full Review
    8/8/2025 12:00:00 AM | Google
  • ★★★★★ K Kawamata
    Fast service, comfortable waiting room with coffee, teas and water. Customer service associate was very detailed in explaining everything that was done on the car. | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ JB100z
    I recently had my Ram 1500 serviced at Scott Robinson Chrysler Dodge Jeep Ram in Torrance, CA, and I can’t say enough about the outstanding experience I had with their repair and customer service team! From start to finish, everything was handled with professionalism and care. | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ vanessa
    Made an appointment with AI for Tuesday 08.05 @4:30pm I walked into getting frustrating news about not being able to get my oil changed in that moment If it wasn’t for Gianni man I just really do appreciate people like him will for sure keep coming back Overall excellent service and it’s all thanks to the service team :) | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ Vicki Davidson
    Well updating this review…recall notice on vehicle and no one answers the phone at the service center, I can only talk to Mia who is AI and she’s not helpful. On hold for 30 minutes no one picks up. How are you running a business this way. Update—don’t recommend. Leaving my old review here so you see how my satisfaction has drastica | Read Full Review
    8/6/2025 12:00:00 AM | Google
  • ★★★★★ Rachel McCullough
    It was a true pleasure working with Bella. She was consistently communicative, professional, and courteous in all of our interactions. Her attentiveness and pleasant demeanor will make your entire vehicle purchasing process smooth and enjoyable. I would highly recommend working with Bella to anyone considering a vehicle purchase. T | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ HIDEFUMI MIYATA
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    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Charles Garcia
    Jake was very polite and efficient. Had my car repaired and back to me the same day. | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Jerry Stewart
    Communication was very helpful and I had no problems at all. My Jeep was service and Ruben do a wonderful job. ?????? | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Sophie West
    Sales team is dishonest and shady. They told me all in price was one number and when I went to sign the papers it was much higher. The number they bold and circle at the bottom of page does not include any taxes and fees despite them saying it does. It was very frustrating to work with them. Also the admin scheduling team does not c | Read Full Review
    7/30/2025 12:00:00 AM | Google
  • ★★★★★ Caroline Terrazas
    Great service! My original dealership for my Jeep is in Signal Hill. Where the trip and traffic is longer on the 405 freeway. But I live in the South Bay region. So, I bring my Jeep to Scott Robinson in Torrance for car service. Rapid oil change, filter and lube. And any other service you need they’re all in. I recommend you come and | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Urenda
    | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ AlFONZO O'CAPONE JR
    iii only allow Scott Robinson to WORQ on SiLVER SHADOW (300S) because You ALL take such good care of her¡! THANX AGAiN F0R ALL THAT U D0¡!¡!¡! | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ Kory Byers
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    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Corrine Hill
    Excellent customer service | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Y beezy
    Excellent service! | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Paul Fukuda
    The service Ashley Montes provided was exceptional. She had to coordinate repairs with my extended warranty insurance company for my transmission. She kept me informed during the process. | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Laura-Maria Pyter
    ?? Charged $300 for a known SAFETY RECALL. ETC light STILL on. Treated like I was clueless — even though I diagnosed it myself. ?? Ashley (my advisor) was excellent — responsive and respectful. But the rest of the service team? Unacceptable. I brought in my Jeep for recurring Electronic Throttle Control (ETC) issues, and even ran my | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Kelly C
    Everyone was so friendly and knowledgeable. I would say this was the easiest car buying experiences I have had. They answered all my questions and guided me through the sale process. Highly recommend Scott Robinson! | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ Brian Ward
    Quick service and friendly advisors | Read Full Review
    7/21/2025 12:00:00 AM | Google
  • ★★★★★ jordan rowe
    | Read Full Review
    7/21/2025 12:00:00 AM | Google
  • ★★★★★ Jay P
    Worst dealer around stay far away from this place . They will damage your vehicle and then refuse to pay for it ?????????? | Read Full Review
    7/20/2025 12:00:00 AM | Google
  • ★★★★★ Maya Hill
    My favorite dealership. All the staff are so friendly and helpful. I never spend more than 45 minutes here, and the maintenance for my vehicle is nothing short of spectacular. | Read Full Review
    7/19/2025 12:00:00 AM | Google
  • ★★★★★ Trent Erney
    Sent in for nonworking air conditioner, and a check engine light. Under extended warranty. Same issue addressed last summer with unsatisfactory results. This time was totally different. Great experience! Everything fixed. Much of this had to do with customer representative Jake. Excellent communicator- He actively listened to my de | Read Full Review
    7/16/2025 12:00:00 AM | Google
  • ★★★★★ Kenji
    Overall the management team was amazing, Jake was my service advisor and made sure all my concerns were resolved without hesitation. -Thank you Jake your awesome brother! ???? | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ Krista Myhre
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    7/15/2025 12:00:00 AM | Google
  • ★★★★★ team bashet
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    7/15/2025 12:00:00 AM | Google
  • ★★★★★ Augie Mendoza
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    7/12/2025 12:00:00 AM | Google
  • ★★★★★ JC!
    recently, I’ve been having great experiences at Scott Robinson dodge jeep ram, yall have a great team now | Read Full Review
    7/12/2025 12:00:00 AM | Google
  • ★★★★★ J. N.
    Worst experience trying to lease/buy a car. Rudest sales rep who did nothing but insult us as the customers. Test drive was awkward at best and made insulting comments while in the car. Wasted our time and gave an absurd highway robbery deal. When we did not want to agree to the terms, sales rep proceeded to insult us and literally s | Read Full Review
    7/12/2025 12:00:00 AM | Google
  • ★★★★★ Sarah Villegas
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    7/9/2025 12:00:00 AM | Google
  • ★★★★★ Shota871
    | Read Full Review
    7/7/2025 12:00:00 AM | Google
  • ★★★★★ John Campuzano
    July 7th 2025 Brought my 2019 Red Dodge journey because I had an issue on installing the left side head light bulb I purchased… the light socket is crammed behind some fuses boxes… the tech came out swapped it for me instantly…. No wait, no fuss, no charge. Awesome guys | Read Full Review
    7/7/2025 12:00:00 AM | Google
  • ★★★★★ Greg Guttero
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    7/7/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Duarte
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    7/6/2025 12:00:00 AM | Google
  • ★★★★★ Cynthia Cruz
    The service writer Ruben Vasquez was friendly, prompt and after the service came to the waiting room and described the services that would be helpful If I want to keep my 128,000 miles Jeep Compass running as good as it does now. I keep coming back to this site because of the personnel and fast specific services offered. | Read Full Review
    7/6/2025 12:00:00 AM | Google
  • ★★★★★ Chad Williams
    Great service. Friendly and accommodating. Quick and professional. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Cordell McDonald
    Great experience with the sales & service staff, I will be purchasing again here when my lease is up. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Gabriel Delgado
    The experience was great and service advisor was very engaged and communicative | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ leslie keenan
    All the associates were super friendly ,dedicated, and caring | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Harry Axelrod
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    7/2/2025 12:00:00 AM | Google
  • ★★★★★ H P
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    6/30/2025 12:00:00 AM | Google
  • ★★★★★ Richard Rueter
    Went extremely well, Ashley was great ! | Read Full Review
    6/30/2025 12:00:00 AM | Google
  • ★★★★★ Efreim Morti
    Great customer service and speedy work! | Read Full Review
    6/29/2025 12:00:00 AM | Google
  • ★★★★★ Raven's Frontier
    Service was fast and very professional. Highly recommend! | Read Full Review
    6/29/2025 12:00:00 AM | Google
  • ★★★★★ Nikki Vasquez
    Everyone at Dodge is always so friendly and helpful! They always go out of their way to help their customers! So glad all our cars are Dodge :-) | Read Full Review
    6/29/2025 12:00:00 AM | Google
  • ★★★★★ Sellers Stough
    Avoid their service department. As they will tell you, they are understaffed. They will also tell you they have 72 hours to look at the vehicle after bringing it in. I had to bring back my vehicle multiple times and never was fixed. I took it to another dealership and they had everything fixed in 24 hours. Their people were nice enou | Read Full Review
    6/29/2025 12:00:00 AM | Google
  • ★★★★★ Randolph Kunstt
    The entire process was professionally done, the friendly greeting, the service selected was fully explained. and performed in a timely matter as promised. All worked done was fully explained and flawless. | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ tony kemp
    They help me out with my truck no complaints | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ scott kossak
    This review is for Gianni and the excellent service he provided repairing my 2021 jeep wrangler. He went out of his way to make the experience easy and provided ongoing updates. | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Brad Brew
    Thinking of buying a Jeep Wrangler New or Used? Don’t. Just don’t. Unless you enjoy frustration, condescension, and the kind of customer service that feels like a punishment for expecting basic decency. My daughter bought a NEW 2020 Jeep Wrangler Sahara Edition, and it’s been nothing but regret ever since. Within weeks, rust and pai | Read Full Review
    6/22/2025 12:00:00 AM | Google
  • ★★★★★ Paul C
    Friendly, quick, painless and convenient. | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★★ Louie Lopez
    | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★★ Nancy John
    The team was amazing. Jake was my contact and he kept me updated all along the way and communicated clearly what work needed to be done and the cost. I had a deadline when I needed the car back -(a conference out of town.) They gave no false promises (which I really appreciated.) They worked diligently to do all they could to get i | Read Full Review
    6/20/2025 12:00:00 AM | Google
  • ★★★★★ Rodney Richard
    Service was quick and employee were professional. | Read Full Review
    6/20/2025 12:00:00 AM | Google
  • ★★★★★ Tim Gallacher
    Gigi made sure that my jeep compass received all of the required service. I really appreciate that. | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Lisa McMullen
    This service department sat on my vehicle for 10 days for a simple gas tank gauge and oil leak. Every day it was broken promise and a new excuse as to why it was not done. Finally, when I picked my vehicle up, I had to take it immediately back as the oil was still leaking. Two days later, supposedly the seals were replaced and t | Read Full Review
    6/17/2025 12:00:00 AM | Google
  • ★★★★★ Kierra Norrell
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    6/15/2025 12:00:00 AM | Google
  • ★★★★★ d Frazier
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    6/15/2025 12:00:00 AM | Google
  • ★★★★★ allen bravo
    Decided to visit this dealership since my wife and I are currently in the market for a new family car. We came in and after some minutes we were greeted by a sales representative by the name of “Jeff”, we asked Jeff if we were able to check out 2 different Jeep Rubicons and we were granted the opportunity. My wife proceeded to ask Je | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Jose Vazquez
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    6/11/2025 12:00:00 AM | Google
  • ★★★★★ Kye Dudley
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    6/10/2025 12:00:00 AM | Google
  • ★★★★★ IZTROLE
    Great service....fast...Carlos was very courteous and excellent | Read Full Review
    6/10/2025 12:00:00 AM | Google
  • ★★★★★ Vinton Logan
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    6/9/2025 12:00:00 AM | Google
  • ★★★★★ donald waters
    The dealer service department scheduled a mobile visit for a past due recall. They were very communicative and thorough. | Read Full Review
    6/9/2025 12:00:00 AM | Google
  • ★★★★★ Toothvet
    Friendly & efficient. | Read Full Review
    6/7/2025 12:00:00 AM | Google
  • ★★★★★ steve ayoub
    Great service start to finish service advisor was kind and smiled through the entire process she was awesome. | Read Full Review
    6/7/2025 12:00:00 AM | Google
  • ★★★★★ Blout
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    6/6/2025 12:00:00 AM | Google
  • ★★★★★ michael abdelaziz
    | Read Full Review
    6/4/2025 12:00:00 AM | Google
  • ★★★★★ Sunada Recycling
    | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa Sanchez
    Wow by the reviews I’ve read it’s pretty regular for the service department & this location in general to not like to answer the phone (which is in the job description) leaving an honest review of their lack of communication is the only thing that gets you an appointment I see, why then try to fix your wrongs when it’s been many revi | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ ashley herron
    Jake is has helped me with all my services jobs and had been excellent. Very patient and detailed in explaining the service process. | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ ISSAC TOFER
    Ashley in the service center was superb in intake, keeping up communication, and taking care of my issues. | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Ramirez
    Great experience very nice and quick to inspect your car and have it running back on the road | Read Full Review
    5/30/2025 12:00:00 AM | Google
  • ★★★★★ Ernie Hernandez
    John T. Gonzalez was very efficient with the service that was provided. And the technicians are very thorough and proactive on making certain the vehicles are at 100% | Read Full Review
    5/30/2025 12:00:00 AM | Google
  • ★★★★★ Nolan Wallace
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    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Charity Blackburn
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    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Fobbs
    Fast and easy. And a good deal. | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Jeffrey Elvir
    Best service ! | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Frank Woods
    Excellent job by Mr. John Gonzalez..... | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Jose Reyes
    Monique was very helpful and got me in and out as quickly as possible. She went over what was done to my car and some future maintenance I might need soon, and even recommended an appointment for that future maintenance. | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Maria
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    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Diane Diekman
    Jake, service advisor at SR in Torrance, Was kind, helpful, listened to my problem, respectful , got back with me in minutes to answer my question and got a knowledgeable mechanic to fix the problem with my Jeep ( second time I had to bring it in for the same problem). Thank You Jake! | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Jorge Ortiz
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    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Chris Hite
    This place is a joke. I spent a whole day calling this place. I have been having trouble with my Jeep for over a year. I brought it here, every time they seem to hold on to it for a week and then do not even fix the problem. You are better off going somewhere else. | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Big Choppa
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    5/17/2025 12:00:00 AM | Google
  • ★★★★★ Patricia Thornton
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    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Olivia Martinez
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    5/15/2025 12:00:00 AM | Google
  • ★★★★★ jason butera
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    5/15/2025 12:00:00 AM | Google
  • ★★★★★ John Muffuletto
    Their service department has been through a complete overhaul. They are very well trained. They are very concerned with your experience. And they are very kind and courteous. Most importantly they get the job done right. | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Yvette Lindner
    Went in for recalls on my car. The person who helped me out was Jake. Great customer service. He went above and beyond to help me out. | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Lamont Duncan
    I’ve used Scott Robinson for years and have never had a bad experience. The agent that took my order was excellent and I am very happy with my service. | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ A C
    Please update the correct hours. Heads up for anyone needing to stop at parts department- they close at 3:30 not 5 on Saturday. | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ Claudia Vargas
    I like to say the service department was very friendly made me feel welcome. Would be definitely be coming back. | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ Michael Allen
    Ashley was great and handled some difficulty and delays in an honest and professional manner. Critical maintenance has been accomplished on a 2022 Compass that I recently bought used elsewhere. Somehow both batteries failed shortly after I purchased and Scott Robinson Jeep service replaced and also added a tow kit which I am very h | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ Melanie N.
    Had an exceptional experience with the express team to handle my oil change on my Ram 1500. Ruben took care of all my needs & concerns. The service was handled in a very timely manor. | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Glamis Villegas
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    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Noemi Montoya
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    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Mark Spector
    Fast and courteous. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Kurt Ramirez
    My service advisor, Jake, was the best I've ever experienced at any auto dealership. He handled everything professionally, he let me know whatvwoek was needed, and he texted me all along the way. | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Izabel Casias
    I am very satisfied with the work done in my Jeep. John is amazingly talented and I would like to refer him and the dealership to anyone that needs the service of Jeep dealership | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Daiquan Stidhum
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    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Maribel Bautista
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    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Fisher
    The service team was very professional and prompt with follow up. I was given clear expectations and the timeline was followed. My service advisor was great. | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Paul Swank
    Friendly workers and a super clean garage | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ J L
    My service Advisor David was very, very friendly and not pushy. Gave me my Jeep back way before my advised time. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Chris Roles
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    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Russ G
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    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Henry Hugglemonster
    John Gonzales is great. He was helpful and knowledgeable. Work was performed in a timely manner. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Mark Hebert
    My experience with the service I received was exceptional. Jake, the service advisor that helped me, was great ??. I would definitely be looking for his assistance if there is a need for any service to my vehicle in the future. The service team addressed me service need and resolved the issue with my vehicle in a timely manner. Mat | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Divino Transportation
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    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Phil Fuentes
    All were great and service was excellent. Thanks to your service center for providing me with great service. | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Ben Karp
    Jake in service was perhaps the most professional and articulate person I’ve encountered. I wasn’t expecting much from Jeep service, due to some prior experiences. But Jake was truly exceptional | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Tristan Humes
    Excellent service ,fast and reliable. " Gladiator owner." | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Angel Wilson
    Did a great job figuring out what was wrong with my beloved SRT! Thanks! | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Tania Jones
    | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Sonya Battey
    Great service! It took too long for my jeep to be complete. Advisor Shayne stay the task. As a loyal customer, bothered that a loaner is not available especially when I paid over 1500 for services. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Shelley Bowden
    I love this place, they are so nice and also very quick, great waiting room and great coffee | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Bridget Duffy-Thorn
    Very thorough speedy and efficient!!! | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Tyler Robinson
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    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Chuck Tipton
    I had an issue with the transmission pan on my Jeep. Monica the service advisor was tops! Friendly and knowledgeable, she arranged the appointment, kept me notified, ordered Lyft rides to and from home, and took care of the warranty paperwork. The repairs look great, I'm very pleased with Monica and the dealer experience. | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Christina Lee
    I have been trying to book a service appointment for 3+ weeks. I've attempted to schedule online, but always get a message saying my appointment can't be scheduled. I have called and been shunted to a phone tree where my call is dropped. In the cases where I have managed to leave a message, no one has ever called me back. I have | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Marilyn Webb
    The staff at Express Service was GREAT !! I dealt with Ruben and Crystal verbally and a nice young man mechanic immediately came out to check my vehicle..ALL were friendly.. efficient.. enthusiastic..they were quick to take care of my needs..they listened to what I had to say..treated me with respect and gave me the information I nee | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Hung Nguyen
    Communication was good, service was timely, and overall good experience | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Evelyn Cabrera
    I had issues with my 2019 Jeep Wrangler and took a few tries to figure out what was wrong with it but Reu, the manager, hand held this case and got my car fixed. Also a shout out for Jake, who updated frequently on my case. Thank you! | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Charles Adams
    I took my Chrysler Pacifica to Scott Robinson‘s express service center I was pleasantly surprised how quickly they work. I had my tires rotated and my oil changed and it took less than an hour. People were great. I would go recommended highly | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ Shane Tapia
    Monique helped me this past week and she was excellent, she made my customer experience awesome and I would gladly come back because of this service. | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Marquise Mckinley
    | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ AL Keahi
    If you haven't tried their service express..you are definitely missing an opportunity. Great service and fast. Thank you Scott Robinson Jeep | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ N O
    I walked in at 9:00 a.m. today and asked to see if they had any used trailhawks. The representative said "they don't make them, we don't have them" and just stared at me... That's got to be the worst dealership experience I've ever had I was in and out in less than 2 minutes. I've never been made to feel stupider at a car dealership | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Mike Garcia
    Easy to work with and courteous | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ IZZY26BRE
    Avoid the service department if possible, or simply purchase your vehicle in a BBB accredited dealer and look for red flags regarding the service department. I am saddened to say and frankly I am appalled at the encounter I had with both Reu Ayala the " service manager" and John Rodriguez the "service advisor". The day before my car | Read Full Review
    3/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Alicia Ortiz
    | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Michael Allen
    Absolutely appreciate the service team at Scott Robinson Jeep! Maintenance work is always full of surprises and a bit of patience goes a long way! You've got to be a squeaky wheel at times, but it's definitely teamwork! | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Jose Bonilla Jr
    Booked an appointment for them to come out and replace one of my air bag recalls for my Chrysler 300 srt8 super fast and easy replaced it in no time great service thank you ???? | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Sonya Battey
    Great service! | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ javier becerra
    The technician was on time and finished the fast. | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Patrick Vint
    So the people there were great. Jake did a great job. The only problem is the parts that they got may still be having issues with | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Christina Lee
    I have been trying to book a service appointment for 3+ weeks. I've attempted to schedule online, but always get a message saying my appointment can't be scheduled. I have called and been shunted to a phone tree where my call is dropped. In the cases where I have managed to leave a message, no one has ever called me back. I have | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Mollie Fitzgerald
    Not even worthy of one star. The service department is horrific! My jeep has been there for 4 days now and I cannot get anyone on the phone from the service dept to even find out the status of the repairs. They should be embarrassed by the service they provide (or lack of it) | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Wesley Rose
    My experience at Scott Robinson is excellency, am always happy with the service i got from Scott Robinson. I also want to say thanks to my service advisor Jake, have a bless day see you soon. | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Steven Moses
    Profesional tech and dod a great job and quick | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Roberto Villegas
    | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Ron Raleigh
    Service manager Rui who is horrible with executing quality of service & communication is way off. I’ve been very patient, but his issue is he’s not accepting accountability of having a customer just wait on him, he says he’s calling back, but that call never takes place, ive waited two weeks before & no call back, today he called & | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Casey Coogan
    Took my Jeep during appointment time and had it completed in the early afternoon. | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ SHAWNTA BROWN
    The service was great ,but the only thing is the part they said was discontinue for 2013 dart dodge i found it and got car repaired for a 3rd of the 5k yall was asking for. | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Britney Rachal
    Express service was fast and on point. | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Juan Lopez
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    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Sharon Ellis
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    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Rochelle Robinson
    The customer service team was amazing, timely response to my questions and concerns and took very good care of my care | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Debbie Castner
    The service team was great! Fast and explained what repairs were done plus a system update. | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Bogdan Chifor
    Service was good and timely. | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Miguel Vizcarra
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    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Al Langella
    Thx so much for the excellent service! | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Bill G
    Service was excellent, they explained everything very well, just expensive | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Jacob Purdy
    The service department kept in touch with me before,during and after my service. They continued to follow up after with regards to an existing issue. This led them to look into my issue and find out they could warranty out my repair savings me thousands, thanks guys! | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Enrique Gil
    Excellent customer service.. specially for Jake Wait. otherwise will be 0 for management ... | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ JC!
    Great experience, thanks Nelson abarca for getting me into a 2017 jeep, he made it possible!!! | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Howard Eller
    Repaired an engine light issue that affected gas vs electric drive switching as well as routine tire & maintenance issues. Diagnosis & repair was fast & complete. The Pacifica Plug-In Hybrid is an awesome vehicle & Scott Robinson Jeep/Chrysler provides excellent service. Thank you. | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Pamela Hawkes
    Excellent service. Quick and efficient. | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Enrique Gil
    Excellent customer service.. specially for Jake... otherwise will be 0 for management ... | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Brian Gant
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    3/6/2025 12:00:00 AM | Google
  • ★★★★★ kim boyd
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    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Acosta
    The service department never dissapoints. From the moment you walk in to the moment you drive off, the experience is top notch. True professionals dedicating their time to .are sure you leave satisfied. Keep up the great work and thank you for taking care of my cars. | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ JUAN SANCHEZ
    Djafar was polite. He explained to us in detail about the vehicle we purchased. I did not feel rushed into buying the vehicle. | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Aliya Carpenter
    They were quick to get my oil change done and the customer service was very helpful in identifying what my car needed at that moment and was able to give me a timeline of what my car needed service on next. | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Silvia Danino
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    3/2/2025 12:00:00 AM | Google
  • ★★★★★ joel weeks
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    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Tyson Scott
    Jake was a great service advisor , best one the is | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Cynthia Cruz
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    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Paul Sandate
    Fast, efficient, friendly service. | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Maribel Garcia
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    3/1/2025 12:00:00 AM | Google
  • ★★★★★ J Rod2020
    Excellent service ?? | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Tad Kendall
    The Robinson Jeep team is outstanding. Honest, knowledgeable and genuine desire to help you get into the right vehicle at a fair price. Special thanks to Jeff Robinson and Marcos. | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Danielle Odums
    Efficient and Quick | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Alphonzo Flyingcloud
    Great service | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ jwsjourney
    When I got there, I told them that I did have a check engine light, but it was off and my second road seats. Don’t go up from being down automatically. They found out that it was an ethanol problem with the check engine light and then they helped me find out that I was wrong That the second row seats do not come up automatically. The | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Leslie Tracy
    Wow… were they fast! I brought my Jeep in on Friday morning. Fully expected to get the car back Monday or Tuesday. Imagine my surprise when Jake called me Friday afternoon to let me know my Jeep was ready. I picked it up Saturday afternoon. Jake made sure to go over what was done and make sure I was happy. Thank you Scott Robins | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Candace1st Always
    Great service. Everyone is really nice and thorough. | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ anna salas
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    2/23/2025 12:00:00 AM | Google
  • ★★★★★ Enjoli Smith
    Efficient excellent service | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ CHIH YUAN TONY CHIU
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    2/22/2025 12:00:00 AM | Google
  • ★★★★★ MrRightOn24
    | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Leonie Serna
    Very friendly kind. Took care of the job quickly. And updated me on things that I might need to have done. Very sufficient. | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Alex Roertgen
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    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Theodore Otvos
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    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Mareline Soriano
    People are helpful and very professional. Work was done right in a timely manner | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Brooke Berka
    | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Barb Brown
    Quick and easy oil change. In and out in minutes with friendly service. | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Miles Burkart
    I took a vehicle in for recall service. Jake Winters in Service was an absolute rockstar both times. He was super helpful, friendly, humble and approachable. He didn't overpromise and Scott Robinson had my vehicle serviced quickly. The only ding is that I had to go in personally to schedule the service recall appointment. The cal | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ steve ayoub
    Great service start to finish , Reu and the entire service staff are always so friendly informative and amazing . Thank You Team !! | Read Full Review
    2/16/2025 12:00:00 AM | Google
  • ★★★★★ Nate Thuli
    Awful service center. Had a 7:30am appointment for an oil change. They didn’t even pull the vehicle in for work until 8:45am because they didn’t even have technicians there that early. They’ll let you make an appointment knowing you’re sitting in the lobby and then completely waste your time. Total wait over 2 1/2 hours for pathet | Read Full Review
    2/16/2025 12:00:00 AM | Google
  • ★★★★★ Ray Millman
    Brought my Wrangler in early afternoon without an appointment - needed some work done which I thought was warranty - going out of town the next da so really needed it taken care of that afternoon - great service advisor said we will get it taken care of by 5 pm and call you when ready - got called at 3:15 all done and yes under warra | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Tim Gallacher
    I came in for an oil change and it took less than an hour. Very efficient! | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Cruse
    | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Ellis Marc
    Very good customer service and fast service | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ MEDIOCRE MAN CHANNEL
    | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Jason Savitt
    Great service experience…Eric the acting service manager worked very hard to find a solution for my 392 Wrangler and hopefully resolved the issue. | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Leslie Tracy
    A SCOTT ROBINSON CUSTOMER FOR LIFE!! I just had to take my Jeep in for the radiator and an air conditioner issue, plus a few other small things. My service advisor was on top of everything right from the beginning. He gave me updates daily and was right on with his estimate!! I let him know when I needed my Jeep back. They were reall | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ taity londono
    | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Conrad Aguirre
    | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Ebonie James
    | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Leanne Swanson
    Edgar and Marcos were extremely helpful and coordinated my deal so that the car was ready and all I had to do was sign and drive off the lot. I spent 20 minutes start to finish at the dealership. It was great! | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ John Bacica
    I took my 2025 Ram in to Scott Robinson Chrysler dealer at 10:30am Feb 5, 25, for a recall check up. My service writer was John M. ,John was very helpful and understood what needed to be done. I asked him if he could expedite this work asap, originally he told me that it sometimes it takes up to 48 hours to complete this kind of w | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Jaime Domingo
    Great customer service very helpful staf. | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ JAMIE DBLD
    The people I worked with were professional and provided superior customer service. I appreciated their ability to communicate in a way I could understand | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Mazi Tahmasebi
    I have had my car since 2016 and I have had all its services at SR. John was my customer service representative. He was extremely knowledgeable, helpful, kind and respectful. Thank you SR management for hiring him. I | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Kellee Smith
    I recently took my jeep in for troubleshooting a CEL, and I couldn’t be more satisfied with the experience. The staff made me feel welcome from the moment I dropped my Jeep off, provided great timely updates, and explained everything in detail. After a few days on waiting for parts and maintenance, my jeep was ready for pick up. I re | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ ericka morrow
    Excellent customer service, Jake is the sweetest! | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Fujii
    Reuben was informative and responsive when I had any questions. Will always be looking to book through him for any future scheduled maintenance. | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Fredo D
    Very friendly staff at the service center. Went in for a recall on my car and they helped me schedule an appointment no problem and only took a day for the service and got my car back. | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Fernando Portillo
    | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ Alma Gonzalez
    I took my jeep for service and for a recall. I also had some concerns about my jeep he said we going to look into and we let you know. Fortunately problems were fix nothing to worry about about. Thank you! | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ Sara Padilla
    Great worker very polite and he was quick | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Joans
    Dropped my car off for service and everyone was friendly and knowledgeable. Kept me up to date and had everything buttoned up within a day. Service advisor John Gonzalez and the rest of the team were great. | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Susan Beatty
    | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Richard Burns Sr.
    Great experience with Scott Robinson CDJR express service center. Greeted immediately upon arrival and provided with overview and explanation of services that will be performed and timeline for completion. All topics discuss and expected during service orientation were completed within the timeline provided and met expectations. Appr | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Ramin Khajavi
    John Gonzales, Service Advisor, was extremely helpful in resolving the car problem and proceeds excellent customer service. He was able to think “out of the box” to resolve the issue and rolled up his sleeve repaired the vehicle. He understands quality customer service. | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Jim Subbie
    They put a , supposed new computer brian in my Jeep, it failed 1 year later. Charged mex1500 bucks lasted a year. Never worked initially. I brought it back had no idea how to fix the right turn blinker that would make an alert sound , then the car quit telling me to change my oil that was an always and tire inflation. All my aler | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Morici
    I love bringing my vehicle there the staff is very welcoming. Their manager Reu obviously does a great job training them. | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ richard fields
    They did a good job.. | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Marc Gates
    Did a great job with my service, a lot of friendly new faces. They kept in great communication with me throughout the service and the recall process. Crystal took care of setting up all the needed services as well as the recall that was required on my truck. | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ rs1993
    Service was excellent. Very informative techs. | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Florence Huang
    | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Padilla
    | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Rob and Nona
    Great to have an appointment. Work was done quickly and the staff was very helpful | Read Full Review
    1/11/2025 12:00:00 AM | Google
  • ★★★★★ ray awad
    Due to a recall....i had an appointment at South Bay Jeep and the service advisor, Crystal was phenomenal. She was friendly & really cared about my personal service issue needs. Definitely recommend this dealership for Service. | Read Full Review
    1/11/2025 12:00:00 AM | Google
  • ★★★★★ Howard Holland
    Jake and the other guys were outstanding, they provided supreme customer service! | Read Full Review
    1/11/2025 12:00:00 AM | Google
  • ★★★★★ Christian
    Krystle was my service advisor. Called the service department she answered and I explained what was wrong with my vehicle took my car in for the diagnostic on Thursday. She told me the next day what needed replacement they ordered the part and picked up my vehicle today. She was very informative throughout the process and had no issu | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ George K
    | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Karla Lomeli-Duarte
    | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Alexis Parker
    Customer service was amazing, Jake was very helpful...thank you! | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Karen Gonzalez
    great service, speedy inspections, timely communication, and amazing people | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ steve ayoub
    Great service start to finish | Read Full Review
    1/6/2025 12:00:00 AM | Google
  • ★★★★★ Jun Isobe
    Jake Winters was the most courteous person I have ever encountered at a dealership service center. I went in the day after Christmas 2024 with him being the only service agent and a row of people waiting. He didn’t show a single bit of frustration and was the most courteous agent I have ever experienced. I haven’t been happy with Sco | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Tara Howard
    Everyone in the service department was very pleasant easy to deal with | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Alexis Parker
    | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Charles Patten
    Unreachable, unresponsive Service Dept., and I’ll never go here again, which I think is what they want. I have an older Jeep with a lifetime warranty, which Robinson wouldn’t honor. They quoted me $7000 for a clutch, and then when I declined service, they charged me a $200 “diagnostic” fee… but they never even looked at it: claiming | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Jerry Stewart
    Communication was very helpful and I had no problems at all. My Jeep was service and Bella do a wonderful job. ?????? | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Fernando Fabela
    Service advisor krystle was wonderful informative and attentive. 10/10 customer service she set me up with an appointment next day after I called for a coolant leak explained what needed to be done and the process for payment plans. Everything ready to go same day. | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Bob D. And Sally K
    | Read Full Review
    12/25/2024 12:00:00 AM | Google
  • ★★★★★ Josefina Vasquez
    He did a really clean and fast service | Read Full Review
    12/25/2024 12:00:00 AM | Google
  • ★★★★★ Cristina Perez
    I brought my car into Scott Robinsons for recalls on my Chrysler 200. It was easy to make an appointment over the phone. Jake provided great customer service. Everyone was kind and friendly. Service was completed the same day. I was offered to go into the lobby for coffee and water. My experience was great. I recommend this place. Th | Read Full Review
    12/25/2024 12:00:00 AM | Google
  • ★★★★★ dan manderson
    Great service | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Fisher
    The service team was very professional and prompt with follow up. | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Jason Thompson
    Sonnich was great, and helped me get the exact car I wanted/needed. They also have some great holiday deals. Go see them asap! | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ michelle
    | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Giacomo Beretta
    | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Neil Jacklin
    Great dealership service experience. Excellent communication from all involved. They took care of my car problem and got the car back earlier than expected. Much appreciated. | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Nick Bergonzi
    | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Shanee Wilson
    This dealer is very professional and the people are very nice. I recommend this dealer for eveyone | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Vladimir Khomyakov
    Came to complete the infamous airbag recall on 2009 Challenger R/T - service dep stated that they “don’t work on pre-2014 cars”. After reaching the manager, got a response “yes we will replace the airbag but we are not liable for destroying your interior since it is an old car”. Great. Making you just walk away. Stay away. | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Yeseul Kim
    good service, good employees | Read Full Review
    12/15/2024 12:00:00 AM | Google
  • ★★★★★ Rose Kerns
    | Read Full Review
    12/15/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Avendano
    Super fast & quality service | Read Full Review
    12/15/2024 12:00:00 AM | Google
  • ★★★★★ Marvin (Marv)
    Salesman told me the car I was interested in took Diesel. Apparently it was a mistake and it cost me $4,000+ which they refuse to honor. Will most likely take them to court. | Read Full Review
    12/15/2024 12:00:00 AM | Google
  • ★★★★★ Lynsey Romeo
    Very unprofessional and borderline harassment. I went into the dealership looking for a 2-door Jeep Wrangler but they quoted me an extremely high interest rate and said that Jeep Wrangler 2 doors are no longer popular and I should be looking at 4 doors. I was firm on what I wanted but he kept on pushing me to get a 4 door. I left the | Read Full Review
    12/15/2024 12:00:00 AM | Google
  • ★★★★★ James Hill
    Took my Gladiator here. Great interaction with my service manager. Great communication during the process. They need to fix their online booking system. But just call them instead of booking online. You are in good hands here with Jake. | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Sarkis Kassardjian
    | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Manuel Munoz
    | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Chase Tarascio
    I wish zero stars were possible. One of the most laughably bad customer service interactions I've ever had. This location has been sending me information about a recall on my 2007 Dodge for months. The mail I get says to book an appointment online. I go to do so, but can't find ANYTHING about how to request service for a recall. I ca | Read Full Review
    12/11/2024 12:00:00 AM | Google
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