Return to complete listing of Dodge Service & Maintenance Servicing Pleasanton

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Stoneridge Chrysler Jeep Dodge of Dublin

Stoneridge Chrysler Jeep Dodge of Dublin is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Certified Technicians

Call (925) 208-4812 today to schedule your next appointment.

Our technicians at Stoneridge Chrysler Jeep Dodge of Dublin are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ brent adams
    | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ john vigars
    5 star treatment Highly recommend this business to everyone | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Tenisha Mckinzie
    Brittany at car ?? DEALERSHIP and Livermore is a wonderful lady. Hospitality is amazing. Thank God for women like her. ???? | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Rodolfo Laforteza III
    Jian and his team made a great deal for me to get my dream car. Thank you! | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Wagner Nascimento
    | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ M M
    Thanks Stoneridge , Chrysler , Jeep! You really helped me with both my trucks. | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Lexi
    Customer service was excellent. Just took a long time to receive the needed car part. Glad to come back! | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ JenniesAddiction
    James and the rest of the team really took care of me. Always ready to help. Thank you ?? | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★★ Gary Reopelle
    Excellant!!!!! | Read Full Review
    5/8/2024 12:00:00 AM | Google
  • ★★★★ Jasmine Caceres
    They are racist. Yesterday my friend went to see the cars and they were trying to sell her the car so they took her inside, asked her for her card so then she gave it to them but they wouldn't give the card back. We came back the next day to see the car again, but we came with my grandfather this time, and then they wanted to sell us | Read Full Review
    5/6/2024 12:00:00 AM | Google
  • ★★★★★ Natalie Cantu
    | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ Leah Castillo
    Friendly, fast service! Gianni and the team did their absolute best to make everything work out for me so I can get the car I wanted. Thank you to everyone who helped me out and made this happen. | Read Full Review
    5/5/2024 12:00:00 AM | Google
  • ★★★★★ Justin Zielke
    Review for Sales and *Service. Recently purchased a vehicle from Stoneridge CJD. The sales team was clear and patient with all of our questions and concerns. Happy with our purchase. *Brought the vehicle back to the service center a week later for peace of mind. I was unfamiliar with the Wrangler 4XE’s electric motor sound. The servi | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★★ Kirk Coffman
    Great Service | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★ Wildcat
    I was thinking about looking at a car at this dealership but from what I have read I will not buy a car here nor have my car service because I do have a Dodge Challenger. Also, I tried to get an internet price on a Dodge Challenger but never got it. I like to do stuff online and over the phone. I guess I'm not able to do it at this d | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★ Matt Bonetti
    Charge me $500 dollars for a key then another $200 to program it which took all about 10 mins. Talk about taking peoples money. | Read Full Review
    5/3/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Bonifacio
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    5/2/2024 12:00:00 AM | Google
  • ★★★★★ A.H. K.
    | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★ Tammi Vital
    DO NOT use this dealership! I bought a vehicle 11 months ago that I still can not get plates for because these idiots will not finish the paperwork. My registration is locked in the DMV system and only this dealership can fix it per DMV. I can not get a hold of anyone to fix it. AVOID them. There are better dealerships | Read Full Review
    5/1/2024 12:00:00 AM | Google
  • ★★★★★ Debbie Gonzales
    | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Mazzie
    Naseem Frank and Amir. If you’re buying or leasing a vehicle. There couldn’t be three better people to work with! Honest informative patient and fun all at the same time. | Read Full Review
    4/29/2024 12:00:00 AM | Google
  • ★★★★★ Gwen Benavidez
    Great service friendly non push sales men aria is the man thanks !!!! Will be back for our next purchase soon !!!!! Also Omar was a very friendly young man he has a good future in the business | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★ jamie Dasilva
    I bought my jeep at this location a decade ago and rarely come for services here but this time I took my car in- for a week and in that week barely anything was looked at or addressed. I checked in daily but out of the 5 things to look at only one had been completed but no one could give me up an update until day 7. Not to mentioned | Read Full Review
    4/27/2024 12:00:00 AM | Google
  • ★★★★★ Merrill Garabiles
    Went in for a simple service. Gabriel is a true professional! Very helpful and informative! Was in and out of there without any problems! | Read Full Review
    4/26/2024 12:00:00 AM | Google
  • ★★★★★ lisa ward
    Brittany is a greatest! | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Kunal Bakshi
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    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Marc Brown
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    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Silvia Gomez
    My husband and I had a great experience here. Everyone was so welcoming and helpful. Best deals in the area and the place is very nice and clean compared to other places. | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Manjinder Sekhon
    | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Monte Martella
    I brought my Pacifica in to get checked. It wasn’t starting and all the electronics were going haywire. They didn’t look at it until 6 days after I brought it in. They charged me 299 for a diagnostic. Come to find out it was just a dead battery. $700 later and 8 days in the shop I wasn’t please with the customer service or outrageous | Read Full Review
    4/25/2024 12:00:00 AM | Google
  • ★★★★★ Oscar Renderos
    | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ Padre Rafael Chávez
    Entregaron mi camioneta extra horario como favor. Eso lo agradezco. | Read Full Review
    4/23/2024 12:00:00 AM | Google
  • ★★★★★ Jody
    | Read Full Review
    4/22/2024 12:00:00 AM | Google
  • ★★★★★ Mike Quijano
    Christopher provided 5 star, excellent customer service when I brought my RAM Promaster RV in for service and a recall. Called a ALOT of dealerships around the Bay Area and got a run around on whether or not they could service my vehicle as well as making appointments. Chris was awesome and so was the team at Stoneridge Chrysler Jee | Read Full Review
    4/21/2024 12:00:00 AM | Google
  • ★★★★★ Hao Qiu
    | Read Full Review
    4/20/2024 12:00:00 AM | Google
  • ★★★★★ Raymond Fuerte
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    4/19/2024 12:00:00 AM | Google
  • ★★★★★ Jc Jc
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    4/18/2024 12:00:00 AM | Google
  • ★★★★★ Leon Golubchik
    Great service by Brittney | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ Jose M Barrera
    Always on top of my car needs and service, I would 100 % Recomend this place. | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★ Guido N.
    Pretty good experience, had to wait quite long, even with appointment, but overall a good experience. | Read Full Review
    4/17/2024 12:00:00 AM | Google
  • ★★★★★ cristian ionescu catrina
    Professional team, knows what they are doing. | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Szabo Dominik
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    4/15/2024 12:00:00 AM | Google
  • ★★★★★ hao wu
    Super friendly people and great offer | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Kyree Geniesis
    I live in Fremont and choose to drive to the Jeep Stoneridge location because the service is unmatched. This time around I was helped by Christopher and as always, at this location, we were well taken care of and were able to get our Jeep back quickly. | Read Full Review
    4/15/2024 12:00:00 AM | Google
  • ★★★★★ Moises Brambila
    | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★ Salvador Llamas
    The service department and scheduling departments do not collaborate or communicate with each other. They schedule a service appointment without checking if a mechanic will be available to work on the vehicle. This leads to long unnecessary delays with routine service or repairs. Vehicles sit parked outside getting dirty and dusty. T | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★ mira miraj
    Funny thing, after 2 days, they still couldn’t fix the flat tire on their shuttle ??. So think twice bringing your car here…. | Read Full Review
    4/11/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Wahl
    My experience was great! Thank you Chris and everyone in service! Great group of people and very friendly. The service manger was very communicative and broke everything down for me. I give u guys 5 starz. Keep it up! | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Dustin Steffenhagen
    Great service. Friendly and helpful staff. | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Rudy Barahona
    I like the serviles on stoneridge chrysler pleasanton. Very friendly and nice team. Im recommend that places. | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ Kina Evans
    | Read Full Review
    4/10/2024 12:00:00 AM | Google
  • ★★★★★ juan castro
    Gabriel was very helpful and kept us informed. Thank you. | Read Full Review
    4/9/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Tuohy
    Great service! Thank you James for making it a good experience. | Read Full Review
    4/6/2024 12:00:00 AM | Google
  • ★★★★ Noreen O'Donnell
    The problem is still happening. My start/stop is still now working. I am going to have to bring my Jeep back in. | Read Full Review
    4/6/2024 12:00:00 AM | Google
  • ★★★★★ chris zhou
    | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★ Dominick Scibilia
    | Read Full Review
    4/5/2024 12:00:00 AM | Google
  • ★★★★ Bobbie Barnes
    I normally take my car there and the service is fine, not exceptional but fine. This last experience was the worst. I made an appointment online for a 60k service bra cause my check engine light was on. The appointment type was available online and when I show up they tell me they do not complete them on Saturdays. It would have bee | Read Full Review
    4/3/2024 12:00:00 AM | Google
  • ★★★★★ Hazel a
    | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Fatema Zarifyar
    It was a great experience the entire team was professional and the timing was great even I went walk in i didn’t had appointment the took care of service and there was a recall the fix the recall as will I’m happy with there service the service manager was helpful that is why from Fremont I went there because of there great customer | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Jason Kuroiwa
    Outstanding maintenance experts and customer service! | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Ali Chopan
    Quick and friendly service | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★ David Petheram
    If I could give less than a single star I would. I would recommend buying from anywhere other than here. 1)They did multiple hard credit checks on me despite it being abundantly clear I wasn't buying from them. Resulting in a massive drop in my credit score. 2)They tried to charge me about $30k over the value for the truck I was lo | Read Full Review
    4/2/2024 12:00:00 AM | Google
  • ★★★★★ Ninki Nanka
    Bought a Mojave 2023 with the help of Gian | Read Full Review
    4/1/2024 12:00:00 AM | Google
  • ★★★★★ ayesha basu
    Quick and efficient sales people who understood our needs. | Read Full Review
    4/1/2024 12:00:00 AM | Google
  • ★★★★★ ramakrishna p
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    4/1/2024 12:00:00 AM | Google
  • ★★★★★ Dipankar Mitra
    The guys here are great. Service is quick and they also give decent discounts. It’s a much better experience than my previous South Bay CJDR dealership. | Read Full Review
    4/1/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Consiglio
    Working with Eric and Gianni was a pleasure. I highly recommend them and Stoneridge to anyone looking for a quality vehicle at a fair price. | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ TyAvery Medellin
    | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Ron Farzad
    Great guys, especial Britney, very fast and neat, great waiting room. Thank you all | Read Full Review
    3/28/2024 12:00:00 AM | Google
  • ★★★★★ Roger Rich Jr
    Very good people to do business with. | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Steve
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    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Kathryn Hernandez
    Christopher was awesome ! | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Tom Jones
    Not always happy with this shop, but this recent visit was a good one! James, my service writer, was awesome! He didn’t try to sell me any service I didn’t need or want, which has happened multiple times in the past. Work was done in a timely manner, and cost was a little under the projected estimate. You can’t make everyone happy al | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★ Rudi Leibbrandt
    | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★ Blaine Nye
    Christopher was an absolute hero in taking care of my issue. His knowledge and professionalism led to a superlative solution to a difficult problem | Read Full Review
    3/27/2024 12:00:00 AM | Google
  • ★★★★★ Patrick Nevins
    Came in today at 9:00 AM to get my Jeep Wave free oil change before it expires at the end of the week. Took approx 1.5 hrs in total from the time I got there until they were done. Busy, as there was a lot of cars in line already for service. Probably best to get there at 8:00 AM if you’re in a hurry. I wasn’t as I had work things to | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Steve Chang
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    3/26/2024 12:00:00 AM | Google
  • ★★★★★ David Duong
    Phone call for an appointment takes over an hour waiting on the phone to get an appointment for service. | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★ Taylor Evanson
    This review about the recent transaction concerning my brother concerning on vehicle purchase transaction. At this place. AVOID THIS PLACE LIKE THE PLAGUE It has come to my attention that certain practices employed during this transaction not only breaches standard ethical guidelines. which governs the sale of goods, including motor | Read Full Review
    3/26/2024 12:00:00 AM | Google
  • ★★★★★ Michael bell
    | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ Ed Olivero
    Good experience with the service dept. in and out no issues. Getting an appt. on line was simple. Price was fair. | Read Full Review
    3/25/2024 12:00:00 AM | Google
  • ★★★★★ bettie jeans
    Great experience | Read Full Review
    3/24/2024 12:00:00 AM | Google
  • ★★★★★ Scott (Richard) Solis
    | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ Kamran Hosseini
    Timely and proficiently handled my recall item. Very friendly staff. | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★ Gary Fleer
    Aweful service. Service Manager was Arrogant, wring, and rude. Communication was bad too. It took more than 24 hours to get a call back on the status of my repair. They won’t fix a warranty issue with my jeep because they said they have to see it fail in front of them even though I have a video of it failing (this was according | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ Chuck and Melissa Kanoho
    Always Great service. | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Robert Zayed
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    3/21/2024 12:00:00 AM | Google
  • ★★★★★ Aaron Rosse
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    3/21/2024 12:00:00 AM | Google
  • ★★★★★ Tully Mintey
    It was great! Chris was super helpful and made the experience worth it | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★ Shannon Zubak
    So disappointed in the level of service at this location. For starters I was told that a discount I get through my job wasnt offered there only to find out that isnt true! They did offer me a lux coating to make up for the money I would have saved. They provided a loaner, I got the coating, it is what it is, bad salesman but didnt wa | Read Full Review
    3/21/2024 12:00:00 AM | Google
  • ★★★★★ Mark Goodson
    Very good setvice | Read Full Review
    3/20/2024 12:00:00 AM | Google
  • ★★★★★ John Leach
    Brittany really took care of my truck. Went the extra mile and got some additional paperwork done for me. Much appreciated! | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★ glen andrade
    Only issue i had was no one called use back 5 calls. But took care the issue | Read Full Review
    3/19/2024 12:00:00 AM | Google
  • ★★★★★ Johnnie Greenwald (theSICbrand)
    Professional and very family energy vibe. Good people!! | Read Full Review
    3/16/2024 12:00:00 AM | Google
  • ★★★★★ Dominic Wang
    great service team! | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Balderas
    | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Susana Martinez
    Excellent costume service and professionalism. Thank you! | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ Amir Ebrat
    Ray Noor, Joe, Alex and the team are amazing! | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★★ R TUTTLE
    The entire purchase process was AMAZING and the entire team work together to get you the best possible situation with no pressure at all! My next purchase will definitely be with them!! 10 outta 10 hands down!! Make sure you go in and ask for Aria!!!!! | Read Full Review
    3/15/2024 12:00:00 AM | Google
  • ★★★★ Lara Schreiber
    I had an appointment for Service at 8am, dropped my car off, I was not contacted all day. In the late afternoon, I left a message and sent a text to the # they gave me , didn’t receive a response. Called the next morning, my car had not even been looked at so I picked it up and I will go elsewhere. Guess I should charge them for the | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Yassir Ali
    Very good service. Took in for an oil change and a recall. Shuttled me home swiftly. Very courteous. Thank you. | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★ Dusty Albers
    Your service Dept said my 2002 Jeep would be ready at 5pm. IT WASN'T. and on top of that You're a Shuttle service stops at 4:30. I had to call 4 friends before l could get someone to take me there. I almost don't get my Jeep back. I AM NOT HAPPY YOU. It's a recall job. | Read Full Review
    3/11/2024 12:00:00 AM | Google
  • ★★★★★ Carolyn Masana
    Pleasant experience with no hassle and quick service. | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Jim Smith
    I went in for my scheduled oil change and I was in and out in less than one hour. Very professional, and a joy to do business with. | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★ David Smith
    If I could give less than one star I would. I have a 2021 Jeep Rubicon diesel. I have brought the Jeep in for regular service for engine check lights code Number p2453 & p2454. Everytime I bring it to Stoneridge Chrysler Jeep Dodge Ram they have the Jeep for a week at minimum. I have attached my invoices. Now that it is out of the bu | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★ V Toni Adams
    They were less than honest. Had it not been a gift for my great granddaughter I would have purchased thru Carmax across the road. I asked to speak to the manager and neither he nor the Salesman or finance person was available. Will never do business with them again! | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Al Ramirez
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    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Larry Kavanagh
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    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Samer Morcos
    Bought 2019 Rubicon. Eric helped me with the sale. Everyone was very helpful and professional | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Mark & Cheryl Rose
    Service dept. employees were courteous and quick. Would recommend this location. | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Melodi Olson
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    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Kee Love
    Great customer service & communication! | Read Full Review
    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Cynthia Jordan-Kayl
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    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Russell Woodson
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    3/7/2024 12:00:00 AM | Google
  • ★★★★ Bryant Archibald
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    3/7/2024 12:00:00 AM | Google
  • ★★★★★ Russell Woodson
    Great service department Brittany is fantastic | Read Full Review
    3/6/2024 12:00:00 AM | Google
  • ★★★★★ Cynthia Jordan-Kayl
    Pleasanton Chrysler Dodge has been fantastic. Willing to work with you, giving a helping hand. From now on that's the only dealership I'll be working with on all future experiences. Thanks guts for the great service. Much appreciated ?? ???? | Read Full Review
    3/6/2024 12:00:00 AM | Google
  • ★★★★★ Melodi Olson
    I felt heard, respected, and safe working the this Service Department - which women know isn’t always the case. They also got my car sorted out promptly & on time for me to pick up the kids from school. Highly recommended! | Read Full Review
    3/6/2024 12:00:00 AM | Google
  • ★★★★ Bryant Archibald
    Friendly staff | Read Full Review
    3/6/2024 12:00:00 AM | Google
  • ★★★★★ Maresa Lara
    Jorge A Ramirez love T.R.X.my Great | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Tom Hirschbeck
    Stoneridge staff are very helpful, supportive and friendly. Reasonable prices and very responsive. | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★ Victor Miranda
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    3/5/2024 12:00:00 AM | Google
  • ★★★★ Georgetta Lovett
    The sales person was great. The service were stellar. | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★ Marina Flores
    They steal your money and sell you cars the doesn’t work. | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ Chris Rosenthal
    Recall on my car. Ride to hertz for rental was quick. Return rental at the dealer. Recall done earlier than expected. Texted updates on my service. Service dept does not answer the phone and I still give them 5 stars because everything else was smooth and a good result. | Read Full Review
    3/4/2024 12:00:00 AM | Google
  • ★★★★★ Efrain Valencia
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    3/3/2024 12:00:00 AM | Google
  • ★★★★★ Andrea Ascencio
    My Cherokee was in service for a recall. Customer service was commendable. Work done promptly as promised. It was pouring rain and our cashier came back soaking after retrieving our jeep since no shop folks were available. Above and beyond! | Read Full Review
    3/2/2024 12:00:00 AM | Google
  • ★★★★★ marshanda palmore
    My experience was really rocky honestly. After buying my car I had to come back three times and I was talking to too many people about a list of things that was supposed to have been taking care of with the car. The staff are very friendly and did also work hard to make sure the jobs were done correctly. It’s just the back and forth | Read Full Review
    2/27/2024 12:00:00 AM | Google
  • ★★★★★ Edgar Franquez
    Great service, very friendly and they helped me get the deal that suited my needs thanks | Read Full Review
    2/25/2024 12:00:00 AM | Google
  • ★★★★★ Kristina Cooke
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    2/25/2024 12:00:00 AM | Google
  • ★★★★★ Fatty Boy114
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    2/24/2024 12:00:00 AM | Google
  • ★★★★ Pottery Barn Of Fremont and precast designs !
    Rude receptionist i ask what her name was and she didn’t want it me to know her name. I ask her if the parts department was open since i was coming from fremont to order something for my truck. Very rude people. Thats not a good way to treat customers thats my opinion. If i could give 0 stars i will. Hopefully the manager sees this. | Read Full Review
    2/24/2024 12:00:00 AM | Google
  • ★★★★★ Oliula Lavaka
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    2/22/2024 12:00:00 AM | Google
  • ★★★★ Christina Wells
    The staff was very professional and welcoming. They made me feel comfortable in decision on the vehicle that would fit my lifestyle and pockets. They were very patience with me as well. They also help you with the best price options that fits my budget as well. I am so happy with my first new truck I would definitely recommend you gu | Read Full Review
    2/22/2024 12:00:00 AM | Google
  • ★★★★★ Mindy Valenzuela
    Quick repair and return. Thanks! | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Ben Lazar
    James is one of the best service advisors I’ve worked with and I continue to go to him for advice and guidance | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Radhika Kolachina
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    2/21/2024 12:00:00 AM | Google
  • ★★★★★ John Green
    I've had a needs maintenance massage for 2 weeks. But brought my truck in for a recall. Before they addressed the needs maintenance the maintenance team suggested I waited to see if it went away after the recall. Since I did the required maintenance. It did they could have charged me extra. They are always honest. Not the cheapest bu | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Quinlan
    Stoneridge Chrysler Dodge great job meeting all of my maintenance needs. James took great care of me today as he always does. | Read Full Review
    2/19/2024 12:00:00 AM | Google
  • ★★★★★ Rick Johnson
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    2/19/2024 12:00:00 AM | Google
  • ★★★★★ David Wilcox
    Brittany was great taking in my truck for an airbag recall. She made sure the parts were in stock so the warranty work could get done in a timely manner before I left. Then offered to have the shuttle take me to work if needed. She kept me informed on the status of my truck and was great! Overall a very good experience at the de | Read Full Review
    2/18/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Cardoso
    Very good service very helpful sales team | Read Full Review
    2/17/2024 12:00:00 AM | Google
  • ★★★★★ Dale Goodin
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    2/16/2024 12:00:00 AM | Google
  • ★★★★★ TeresaR
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    2/15/2024 12:00:00 AM | Google
  • ★★★★ Dan Bettridge
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    2/15/2024 12:00:00 AM | Google
  • ★★★★ Jenna Eunkyung Kim
    response promptly with good maner. | Read Full Review
    2/15/2024 12:00:00 AM | Google
  • ★★★★★ m s
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    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Benveniste
    Brought my 2017 Ram Laramie in for warranty service and the Stoneridge Chrysler Jeep Dodge Ram Services team did a great job! | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Yongwook Jacob Kim
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    2/14/2024 12:00:00 AM | Google
  • ★★★★ Aaron Mao
    DO NOT DO BUSINESS HERE! AGREED ON PRICE OVER PHONE. CAME IN VERIFIED THE PRICE. AFTER RUNNING CREDIT, ADDED 6K TO SALE PRICE AND SWITCHED UP ON ME. SCAM. | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ Don Cosio
    This place is the best, friendly courtesy staff, clean, they treat you with respect and really wants to get to know you wouldn’t take my jeep any place else. I travel a little bit but it’s well worth it. Thank you | Read Full Review
    2/13/2024 12:00:00 AM | Google
  • ★★★★★ Jeanette Armagost
    Everyone was friendly and answered my question. | Read Full Review
    2/12/2024 12:00:00 AM | Google
  • ★★★★★ Vernon
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    2/12/2024 12:00:00 AM | Google
  • ★★★★★ Shayla Sanchez
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    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Robert Scolari
    From the service advisor to the shuttle driver everyone at Stoneridge Dodge was courteous and provided good service. | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Orlando Rocha
    I had to wait an extra hour. They couldn’t tell me how much it was going to cost on the phone. | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ jay angeles
    Brought in my vehicle with 3 different issues using my extended warranty. I was told that they needed me to authorize a $1000 diagnostic fee to proceed. It should be covered by my extended warranty. I was not told that maintenance items and issues they could not duplicate were not covered until after it was done. Basically I was char | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Bruce Ferrario
    Honest Dealership True to their word Made the deal work for ne | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Eric Lanier
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    2/8/2024 12:00:00 AM | Google
  • ★★★★★ The firmament
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    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Sweet Aini
    The experience at the location of Stoneridge in Pleasanton has been such a pleasure. To the test driving of kept in excellently equipped cars and the professional and kind people in the community. Every encounter that I had was in my best interest. I 100% recommended this site! If you haven’t already go check it out yourself! You’ll | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Blair Edsen
    My rear window on my 2019 Ram 1500 failed for the second time. My headliner was badly stained and the rear carpet was mildewed from all the water that got in. Stoneridge Jeep refused to replace the headliner but did steam clean the carpet. Two days after the repair I noticed that they had taken my tonneau cover off and when they rein | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ CTS Computer Training Source
    I had a really good experience purchasing my 2023 Jeep Gladiator. As part of the package, I bought different tires and rims, which were ordered and came in a couple weeks after I bought the Jeep. I think I worked with every department: sales, finance, parts, service, cashier and James the shuttle driver. I had an excellent experience | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ deanna ponce
    Chris is my service representative and always listens to my concerns and takes appropriate measures to get my vehicle serviced in a timely manner. Thank you so much! | Read Full Review
    2/7/2024 12:00:00 AM | Google
  • ★★★★★ Adam Barcelona
    Everyone I met the day I bought my Jeep was very nice. I also had my dog Ted and he was treated like a king. Great Team over there. | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Steve Sherman
    James was great to work with throughout the day while my jeep was in for service! Very happy with the service and communication! | Read Full Review
    2/6/2024 12:00:00 AM | Google
  • ★★★★★ Darren D
    Service department is great | Read Full Review
    2/5/2024 12:00:00 AM | Google
  • ★★★★ Simon Bev
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    2/5/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Sosa
    Originally I was going to right a bad review and give 2 stars, as I had a horrible buying experience filled with lies and deception. The sales rep made some promises we did not get in writing, and every time we showed up to obtain the promised items we were blown off. Now this last month I returned to raise hell and address the 5 mon | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ Juan Delgado
    Muy buen servicio a uno cómo cliente y atención y en tu idioma gracias | Read Full Review
    2/4/2024 12:00:00 AM | Google
  • ★★★★★ Aimal Ehsan
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    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Nick White
    Awesome experience. They were quick, and worked to get my truck back on the road. Gabriel and Ace are the dream team! Appreciate you guys. | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Don Harper
    great people/ great service | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ nitin kumar
    Mind blowing service and mind blowing treatment. Can’t say more to thank these people. Jamal (JR), Abdulla, and Sam, all three were very very helpful. Finding the right car per my budget, showing up pros & cons, best suitable packages to make sure you never go in debt. They help in negotiating to fit the monthly payment within my bud | Read Full Review
    2/2/2024 12:00:00 AM | Google
  • ★★★★★ Bharat Medarametla
    The experience is great. | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★ Chris Crannell
    I brought my car in on 12/18/23 and got my first feedback on 12/19/23 after I called to find out what they had found out. Was told they needed to do a diagnostic test to figure out why cylinder 2 was misfiring. I called several times on the 12/20 and to only be placed into voicemail. I called again on 12/21and asked to speak to the s | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Dennis
    Appointments easy to get Service is great Service Advisor Brittany is very professional and great to work with. | Read Full Review
    1/30/2024 12:00:00 AM | Google
  • ★★★★★ Nick White
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    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Doug Reynolds
    Jian was great. The whole purchase was easy and fast with no pressure. | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★ Kevin Gibson
    The people were super friendly, fair, and easy to work with. This includes the sales person, his boss, and the finance guy. For buying a used car, we were in and out fairly quick. My only negative was they had the car detailed before I could take it and when I came back, they did a bad job. Still leaves in tailgate, and still dirty. | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ lowell mcadam
    They got me in on time and finished the work ahead of schedule. Very friendly people. | Read Full Review
    1/27/2024 12:00:00 AM | Google
  • ★★★★★ Richard Lamoreaux
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    1/27/2024 12:00:00 AM | Google
  • ★★★★★ Rosalind Ridge
    Everyone was very professional, making the appointment was easy, the receptionist and front desk was friendly and very informative. Excellent customer service received.? I was there for a recall on my truck and the time they took to Repair it was on time great | Read Full Review
    1/27/2024 12:00:00 AM | Google
  • ★★★★ eric grasso
    Good work, poor communication. Dropped Jeep off for scheduled warranty work on Thursday, with no communication till I got a text on Monday telling me that it was ready for pickup. Calls on Fri and Sat were not returned, but the work was done correctly. | Read Full Review
    1/27/2024 12:00:00 AM | Google
  • ★★★★ David Durbin
    Horrible customer service, horrible solution finding, they marked up my tire and lug nut and the manager would not call me back to discuss it. This is my second out of three attempts (one was only an oil change) to have this dealership work on my truck that’s hasn’t gone well. This time was an oil change and tire rotation and they c | Read Full Review
    1/27/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Page
    Good friendly service. Good coffee and done in a timely manner. | Read Full Review
    1/25/2024 12:00:00 AM | Google
  • ★★★★★ Gabriel Marquez
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    1/25/2024 12:00:00 AM | Google
  • ★★★★★ Paul Jackson
    I had 2 recalls addressed and the truck smogged. Work was completed quickly and I was notified by text when the truck was ready at precisely the time they said it would be ready. No hidden charges or unexpected results. Everyone was knowledgeable and very polite. | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Brad Taylor
    Very professional and service completed in a timely manner. Service manager Paul was extremely helpful! | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Philip Ma
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    1/22/2024 12:00:00 AM | Google
  • ★★★★★ Kristoffer Restauro
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    1/20/2024 12:00:00 AM | Google
  • ★★★★★ Shaun Selha
    Though the people were friendly once I made the decision to buy the Wrangler it was like they moved on to other potential customers and stopped caring. Their detailing person had left for the day so they brought me my Jeep dirty on the inside and out with all the stickers still on it, no floor mats installed, and an empty gas tan | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ ???Emilie Chain
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    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Wally Hua
    Quick service and good counter help. | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Jason Paul
    I had my vehicle serviced last week. Brittany was excellent to work with. Clear and transparent with her dealings. Work was done and everything about my experience with Brittany was top notch. If and when I need my Jeep serviced I will return to this location. | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ J. Ramos
    Update: Today very well may have been a one-off, however it lives in my head rent free... came in for a Scheduled Appointment 10am, dropped off a vehicle for a headlight bulb swap. Came back at 12 and it was not complete. Saw the receipt's promise time was 1:30. At 1:35 the vehicle still hadn't moved. I'm sure we can all relate to ho | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★ adam smith
    This was one of the worst experiences ever at a car dealership. Stoneridge Chrysler is a large organization and I would expect better from them. First, it starts with their constant telemarketing calls. At first I thought it was nice. They called me to see if I wanted to set up service for the car I just purchased (2022 Chrysler Paci | Read Full Review
    1/18/2024 12:00:00 AM | Google
  • ★★★★★ Mona Goodwill-Parmer
    Professional and knowledgeable | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ David Boles
    They were able to diagnose and repair an older car that other dealers wouldn't work on. The people at the dealer were friendly and courteous. | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ rmmccon
    I trust Stoneridge Chrysler Jeep Dodge with all my service needs. Thanks Brittany! | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Fryer
    Brittany in Service was great | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Ed Shepard
    Although my vehicle was repaired, to my satisfaction, it took more than a week. Expectations were set that would be fixed in a shorter time period, and we all know what happens when a customer's expectations are not met. Don't want to shoot the messenger, as they had no control over the process. When I picked up my vehicle, it t | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★ Steve Dereis
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    1/17/2024 12:00:00 AM | Google
  • ★★★★ manuel guerrero
    Very unsatisfied couldn’t do what I asked jeep, Chrysler service department to do. I asked him to check the steering stabilizer, the track bar, the controller arm, the tie rod. The tie rod ends to make sure everything was written down on the diagnosis. Service Manager didn’t call me back. Got text with capital letters all the way t | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Uday Vyawahare
    Awesome Teamwork!!! Thx Jain and Dad! Special thx to Amir in finance and of course Big Joe! Best Regards! URV Tech Inc. looking forward for many years of happy ducky ride together. Kindly keep same attitude and service to all my all friends and extended family. #tribeducky go get it...follow your dreams. Be Happy! | Read Full Review
    1/15/2024 12:00:00 AM | Google
  • ★★★★★ geri vergara
    I had been researching cars for a while before I went in to dealership so I had a pretty good idea of what I wanted and what I wanted to spend… That said, Alex helped to keep me on track with a car I’m very happy with… he was able to actually MATCH a price I saw online which I was pleasantly truly surprised about. I say, if you are | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Fryer
    Brittany was great | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Ornat
    Great job, dropped the car off and it was done before I could get home, I should have waited. A shout out to Brittany who explained my options about due and upcoming Service. See you next and thanks again. | Read Full Review
    1/13/2024 12:00:00 AM | Google
  • ★★★★★ Bailey Hendrickson
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    1/12/2024 12:00:00 AM | Google
  • ★★★★★ Jermaine Taylor
    I love this place. Warm coffee while u wait. Shuttle bus if u choose to go shopping while they service your car and just over the top customer service | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ PabloG Colon
    Brittany was great! Thank you so much! | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★ Miguel Vazquez
    All good, only time waiting, they said one hour and take 2 hours | Read Full Review
    1/12/2024 12:00:00 AM | Google
  • ★★★★★ debra gomez
    Quick, easy | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★★ Alberto Vasquez
    Very happy con sebastian para jeep renegade | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★ Mike Johansen
    They were great, friendly, professional, not like Stockton Dodge. | Read Full Review
    1/11/2024 12:00:00 AM | Google
  • ★★★★ ranjit singh
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    1/11/2024 12:00:00 AM | Google
  • ★★★★ Brian G
    They drove my truck through the mud and didn’t wash the vehicle afterwards. There was mud all in the wheel wells and running boards. | Read Full Review
    1/9/2024 12:00:00 AM | Google
  • ★★★★★ Barry Brillheart
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    1/7/2024 12:00:00 AM | Google
  • ★★★★ Sharie Arnold
    Dec 2023 It took a little time but this time my car came back good to go. I've been driving for a few days and so far so good. The people are polite but my car was dirty and greasy when I got it back. Steering wheel was greasy my mat was greasy. Greasy hand prints on my seats. | Read Full Review
    1/7/2024 12:00:00 AM | Google
  • ★★★★★ Noah Vinson
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    1/5/2024 12:00:00 AM | Google
  • ★★★★★ Kristine Tibbertsma
    My first oil change in my new Dodge Hornet. Everything was done as promised. This dealership was recommended for best service in Bay area for dodge, jeep. I'm happy I chose Stone ridge Chrysler, jeep dodge. My service adviser was very helpful. | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Dan R
    I've been buying vans, Jeeps and Ram trucks from this dealership for over 20 years now. I have them service all my vehicles as well. Best dealership in my opinion. Always been very polite and helpful. Helps keep me brand loyal. | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Ricardo Camacho
    Great service | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Marcus Varela
    Took truck in for an air bag recall, requested a car rental, had to wait over 2 hours to get a ride over to the rental agency and by the time I got home 4 hours had gone by. I believe there was a communication breakdown between the front desk and the person requesting my rental. Fixed car in a less than a day, again miscommunicati | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★ Bret Mazz
    Bought a 2013 BMW 328 I on 12-7-23, was told it was being detailed while I went thru financing but turns out they just rinsed it off. Went getting home I couldn't lock the drivers side door because actuator was broken and the dash andheadliner was infested with ants and baby spiders. When notifying the dealership, they basically ig | Read Full Review
    1/4/2024 12:00:00 AM | Google
  • ★★★★★ Phala Sok
    Working with Chris is always great and so helpful | Read Full Review
    1/3/2024 12:00:00 AM | Google
  • ★★★★★ Stan & Kelly Kassela
    Gabriel, in Service, is a rockstar! He is the ONLY reason I returned to Stonebridge for service. I bought my 2020 Grand Cherokee Trailhawk at Stonebridge and am tied to the dealership by an extended warranty. It has not been a pleasant experience from the beginning, but Gabriel has worked hard to provide thorough, attentive service. | Read Full Review
    1/3/2024 12:00:00 AM | Google
  • ★★★★★ Abhishek Jain
    | Read Full Review
    1/3/2024 12:00:00 AM | Google
  • ★★★★ Ricky Tauanu'u
    It was great service, thnx ! | Read Full Review
    1/3/2024 12:00:00 AM | Google
  • ★★★★★ mukilan pari
    Awesome and fast service. | Read Full Review
    1/2/2024 12:00:00 AM | Google
  • ★★★★★ Razia Flynn
    Excellent customer service and no sales pressure. Full team support and help. Answering all my questions and concerns. My whole process of buying a car was great!!! | Read Full Review
    1/1/2024 12:00:00 AM | Google
  • ★★★★★ Veronica Soto Fernandez
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    1/1/2024 12:00:00 AM | Google
  • ★★★★★ Nikita Ivanov
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    12/31/2023 12:00:00 AM | Google
  • ★★★★ Michelle Guting
    Brittany was great and accommodating - always tries to make the customer as comfortable and at ease as much as possible. I appreciate her going above and beyond as always | Read Full Review
    12/31/2023 12:00:00 AM | Google
  • ★★★★★ Alissa Abood
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    12/29/2023 12:00:00 AM | Google
  • ★★★★★ Samantha G
    Wonderful customer service in the service & parts department. Very nice & friendly staff! Great experience ?????? ?? ???????????? | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ cristian ionescu catrina
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    12/29/2023 12:00:00 AM | Google
  • ★★★★★ Karen Aozasa
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    12/29/2023 12:00:00 AM | Google
  • ★★★★★ henry edmondson
    Had a wonderful experience at Stoneridge Dodge! Thanks for taking care of my 2016 Dodge Challenger Hellcat Srt. Brittany, you're a true superstar! Thanks for taking time to walk me through the paperwork at the end. The answers you were unsure about, you went to find out. That's great service, with a smile. I watched from afar, how yo | Read Full Review
    12/29/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Lewis
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    12/29/2023 12:00:00 AM | Google
  • ★★★★★ nick hernandez
    Great service! Called at 10am to schedule an oil change. Got my jeep serviced that same day. Friendly staff in the service department as well. | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ mukilan pari
    | Read Full Review
    12/27/2023 12:00:00 AM | Google
  • ★★★★★ E Sterpka
    Great group of patient people to work with. I was a challenge, yet they worked with me. Will be back and recommend everyone I know to come here. | Read Full Review
    12/27/2023 12:00:00 AM | Google
  • ★★★★★ Karen Johansen Price
    The personal service was excellent…Aria and the team were kind, personable, and extremely helpful. Thank you men! ?? ????KJP | Read Full Review
    12/27/2023 12:00:00 AM | Google
  • ★★★★ Jack Saber
    Dropped it off to have the ESC light looked at and repaired, oil change and an alignment. They informed me the alignment rack was out of order and asked if I still wanted to bring it in. I said yes as I need the oil change and the ESC light to be looked in to. The truck has 36,424 miles, 424 out of warranty. They said it would be $2 | Read Full Review
    12/27/2023 12:00:00 AM | Google
  • ★★★★★ Leiko Vaher
    Great customer experience, service desk has always gone above and beyond expectations! | Read Full Review
    12/25/2023 12:00:00 AM | Google
  • ★★★★★ Fozia Haroon
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    12/25/2023 12:00:00 AM | Google
  • ★★★★★ Alejandro Ramírez
    Very Happy West Diego Purchase My New jeep gladiator | Read Full Review
    12/24/2023 12:00:00 AM | Google
  • ★★★★★ Remo Mattei
    they did a quick turn around Christmas around the corner that was a well done. Thanks | Read Full Review
    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Amy Conger
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    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Lena Comer
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    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Tyler O'Brien
    The service department is always friendly and helpful - even when they are overwhelmed and busy. when I both dropped off and picked up my vehicle they were very busy assisting a long line of customers. They did their best to help everyone as quickly as possible and were cordial the whole time - which was really amazing given a coupl | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Stratis Gio
    Great customer service | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Gary Buckner
    The drop off and pick up is absolutely painful. Always an inefficient process listening to waiting and customers complain about this that or whatever is wrong with their car that absolutely does not apply to you. Wait , wait and wait some more. Pick up, same process in reverse except there is one cashier processing customers out c | Read Full Review
    12/21/2023 12:00:00 AM | Google
  • ★★★★★ Flue Ortigas
    Excellent and efficient handling of all the paper work and very impressive handling of our vehicle. | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ jeannette Lane
    Great service and reasonable repair prices. | Read Full Review
    12/20/2023 12:00:00 AM | Google
  • ★★★★★ robert mora
    Talked to Alex & Sam before going in and they gave me exactly what I wanted no haggling very helpful ?? | Read Full Review
    12/18/2023 12:00:00 AM | Google
  • ★★★★★ Sebastian Vreeburg
    They gave me good discounts and car was ready earlier than originally stated. | Read Full Review
    12/18/2023 12:00:00 AM | Google
  • ★★★★★ Chris Chase (Motormouth)
    Helped me get a same day fuel filter change! Saved me a little bit of $$ too! | Read Full Review
    12/18/2023 12:00:00 AM | Google
  • ★★★★ Bule Aguilar
    Good | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★ Tanya Thomas
    Great service from James, but it seems like they need more folks working. The last 2 times I’ve been there, it’s always been just 1 employee waiting on a line of people. | Read Full Review
    12/16/2023 12:00:00 AM | Google
  • ★★★★★ Herbert Crawford
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    12/16/2023 12:00:00 AM | Google
  • ★★★★★ john vigars
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    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Ron Gerhard
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    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Ron Farzad
    Great guys, great deal, ask for Jamie and Farid and Amir | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Nick C
    Thank you for a great service…… Ace and Brittany were fantastic.. After previous problems with your dealership it was a pleasure to do business with your dealership. Brittany went above and beyond my expectations and provided and excellent customer experience…. She is definitely and asset to your Dealership. Thank you Nick C | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Claire Greason
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    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Rajesh Shastry
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    12/15/2023 12:00:00 AM | Google
  • ★★★★★ briana stanford
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    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Soto
    Great service as always.Brittany and the rest of the staff are always fast, efficient, and friendly! | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer Osuna
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    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Mike Sandy
    Fast friendly service. | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Andy Lau
    Friendly and prompt service with Brittany! I am definitely returning for all my service needs. | Read Full Review
    12/15/2023 12:00:00 AM | Google
  • ★★★★★ Mike Sandy
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    12/13/2023 12:00:00 AM | Google
  • ★★★★★ CATHERINE Parco
    The team at Stoneridge Chrysler Dodge are a great group of people who treats their customers like family. The energy is very positive and they’re the nicest people around. Their customer service is superb. They’re not afraid to work with you to make sure you walk away with your goals met for that day. Great shout out to Sam, Alex, | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Nino Taccaban
    | Read Full Review
    12/12/2023 12:00:00 AM | Google
  • ★★★★★ Christina Wells
    The staff was very professional and welcoming. They made me feel comfortable in decision on the vehicle that would fit my lifestyle and pockets. They were very patience with me as well. They also help you with the best price options that fits my budget as well. I am so happy with my first new truck I would definitely recommend you gu | Read Full Review
    12/11/2023 12:00:00 AM | Google
  • ★★★★★ Tyger Woods
    Took care of a specialized problem with my TRX through their SRT tech and service advisor (Gabriel) maintained excellent communication throughout the service. | Read Full Review
    12/10/2023 12:00:00 AM | Google
  • ★★★★★ dianne
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    12/10/2023 12:00:00 AM | Google
  • ★★★★★ Topher Colbath
    Abdulla was amazing. Worked hard to get me the best deal. Wasn’t pushy, place was clean, transaction was quick. We are repeat customers. We have always appreciated their service and personal attention to details. | Read Full Review
    12/10/2023 12:00:00 AM | Google
  • ★★★★★ Kirk Coffman
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    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Maria Campos
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    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Kevin Lalor
    A key fob should not cost $350. | Read Full Review
    12/8/2023 12:00:00 AM | Google
  • ★★★★★ Robert Rinaldi
    First timer. Great service on my vehicle. This will be my place to go for service! Good people! | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ cristina espinosa
    Everyone was super friendly and I especially loved the service from James who drove me home and picked me up in the shuttle | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Tiara Hebert
    The customer service ai received at Stoneridge Chrysler and Jeep was great. Brittany worked with me throughout the whole maintenance process and was very good about sending updates. | Read Full Review
    12/7/2023 12:00:00 AM | Google
  • ★★★★★ Jimmy Ouyang
    | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ JenniesAddiction
    James, Roger and the rest of the team really took care of me. Always ready to help. Thank you ?? | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Bianca Centeno
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    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Tim Hutchinson
    Really great service fastest I have ever bought a car!! | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Deborah Wallace
    Brittany is the best Service Advisor I have worked with at Stoneridge! | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Evelyn Edwards
    Very happy with my car and the customer service. | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Laura Pardo
    Showed up for my appt the day after Black Friday. It was peaceful! My oil change was fast. And Brittany at the desk was fantastic. She listened to my concerns about my van and answered all my questions. :) | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★ matthew paulsen
    Come on down to the highest markups in town! Most expensive jeep mark ups I’ve seen in a long time, don’t even look at the hellcat charger for $200,000 | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★ Frank Tank
    $15,000 worth of upgrades? It must be a $15,000 sticker. Do better Stoneridge. | Read Full Review
    12/6/2023 12:00:00 AM | Google
  • ★★★★★ Scott
    My Jeep purrs like a kitten and runs great after the repairs. | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ JaeJin Kim
    | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ Karen Scott
    Sam was the 1st reason I stopped in to purchase my 22 yr old her first car. We were not going there but he flagged us over. That means he was on the frontline for this purchase. 2nd his brother Alex along with the GM were professional and personable, leading me to make the decision to stay there and make this purchase. There were som | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★★ Stacy Hunter
    I have been interested in getting a new hybrid SUV for a bit and after a simple google inquiry I received so many “pushy” calls from dealers…but when Alex called, he had a soft/personal approach. He won me over and we made an appt. He listened to my requirements and was very knowledgeable about my options. Both he and Joe were soo | Read Full Review
    12/4/2023 12:00:00 AM | Google
  • ★★★★ Diana Lols
    They have a bunch of guys standing out front yelling at you and blocking your way to get into carmax and it’s super annoying and unprofessional. | Read Full Review
    12/2/2023 12:00:00 AM | Google
  • ★★★★★ Lillian Joseph
    Gabriel was very professional, polite, knowledgeable and considerate of my time. I appreciated his assistance. | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Nick Van Iderstine
    | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Tia Welty
    Had scheduled an appointment with the Service Department and although I arrived early, they were most professional and got the oil change taken care of. Was greeted by a Service Advisor, upon entering the building, and was satisfied with the service. | Read Full Review
    11/29/2023 12:00:00 AM | Google
  • ★★★★★ Amish Patel
    The repair was done fairly quickly. Very pleased with the time of service. The dealership on the service side was very professional and polite. | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★ Gordon Deacon
    Third time they’ve had to replace my leaking water pump this year. The other two times it was done within a few hours. This past time it took over a day. I called three or four times throughout the day to check the status and nobody ever called me back. Had to go in that night and they said they had to order the part, which doesn’t m | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★★ mark mcdaniels
    They got on the job a day early and finished a day earlier than quoted couldn't be happier . Great job from the service team and mechanics. | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ Caroline Kinlund
    Service center reps were friendly and helpful, and although parts weren’t in stock and repairs took a while, they worked with my schedule and assisted with a rental as best they could, and the triage and repair was correctly assessed and done right on the first pass. Thank you! | Read Full Review
    11/27/2023 12:00:00 AM | Google
  • ★★★★★ sean cranson
    Fast and efficient. Clean energy and plenty of parking. | Read Full Review
    11/24/2023 12:00:00 AM | Google
  • ★★★★★ kameren davis
    Professional, and helped me with everything I needed was able to get me out with the car I picked and all within my budget I will be returning | Read Full Review
    11/23/2023 12:00:00 AM | Google
  • ★★★★★ Vickie Harris
    Best service by far!!! Brought my new/used Ram truck in for service and they checked everything out for me. Extremely friendly on the phone and in person. | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Mercadies Terrazas
    | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★ Steven De La Cruz
    Probably the worst car service experience I’ve ever had. When I booked the appointment the rep that booked my appointment said I would get my vehicle back the same day. Even after asking what services I needed she ensured that I would have my vehicle back same day. When I went to drop off my vehicle for service the rep said that if I | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Donna Runyon
    Our service advisor Gabriel was the best! | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ NormaJean Robles
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    11/20/2023 12:00:00 AM | Google
  • ★★★★★ ludimiva
    Awesome | Read Full Review
    11/19/2023 12:00:00 AM | Google
  • ★★★★★ Sukanta Dey
    Excellent and prompt service. Very supportive front desk team. | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Chris Campbell
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    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Donald Garcia
    Shaq was the best at his sales job. He made sure all my needs were met. JR made the finance part painless. | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Darin Anderson
    The service was fast and friendly. Went above and beyond to answer my questions and service my Big Horn. | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Josh Basso
    Recommend Paul in service, very good | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★ Troy Denison
    I got a great car at a great price. Alex and Michelle were Awesome! | Read Full Review
    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Wei Zhao
    Joan is a nice guy to talk. | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Brenda Condon
    Easy breezy. Service made great efforts to investigate an issue. Communication was very good all ways around. | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★ Hamed Hasani
    My recent visit to this dealership left me dissatisfied due to their restrictive test drive policy. Prospective buyers are limited to a mere 5-minute drive in school district zones with a speed limit of 20mph. This severely hampers the ability to assess the Jeep adequately. Save yourself the hassle and consider other Jeep dealerships | Read Full Review
    11/16/2023 12:00:00 AM | Google
  • ★★★★★ Sandy G
    Brought vehicle in in the morning, was done quickly and picked up early afternoon.... | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ David Giraldo
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    11/15/2023 12:00:00 AM | Google
  • ★★★★★ sheryl lawless
    Check-in was fast and smooth. Got a courtesy car back home and work was done within timeframe given. A good experience. | Read Full Review
    11/15/2023 12:00:00 AM | Google
  • ★★★★★ Joel Harvester
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    11/15/2023 12:00:00 AM | Google
  • ★★★★★ Carla Urrutia
    Purchasing a vehicle with Stoneridge Chrysler Jeep Dodge Ram was enjoyable and stress free! I had the pleasure of working with Jian who made me feel understood and comfortable with each step during the process. The whole team was professional and truly demonstrated that their main focus is customer satisfaction. I look forward to rec | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ Phala Sok
    Chris was awesome! He went out of his way to get my truck fixed | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★ Ryan Gordon
    Definitely don’t buy a truck here - have a $80 k truck that has a recall and I can’t even get an appointment with the rude woman that books service appointments. | Read Full Review
    11/10/2023 12:00:00 AM | Google
  • ★★★★★ Justin Cook
    Buying a car from a dealership can be a hassle (to say the least). However, the folks at Stoneridge Chrysler Jeep Dodge Ram were both responsive and respectful which made the research process and ultimately the purchase process more pleasant than my experiences with other dealerships. If you’re in the market for a vehicle, I would c | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Aimee Salazar
    Love coming here. Everyone is so nice and welcoming. | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Phil
    So far the repair experience has been good, but it’s not complete yet. | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★ John Ely
    I had a Saturday 08:00am appointment for an oil change. That’s when the doors open! No problem, right? They don’t finish with my car until 10am. Even people that came after me were out of there ahead of me! I wonder what they had done that’s faster than an oil change? Maybe they just got air in their tires! 2 hours for an oil change | Read Full Review
    11/9/2023 12:00:00 AM | Google
  • ★★★★★ Tarun Chandran
    I am very pleased with the servicing I got done today at Stoneridge Chrysler. I was called as soon as I walked in (absolutely no waiting). Service adviser James was extremely professional, quick and helpful. He noted down my request (Oil change) and then recommended a few other service options based on the miles my car had on it. I e | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ Jorge Montelongo
    These Guys Were Amazing! Went The Extra Mile! Thank You, | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ Clara Rector
    Great service! | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★ pablo perez
    They spent 2 months repairing my car | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★ Robert Hoffman
    Absolutely the worst customer service after dropping off my vehicle. My vehicle sat there for 2 full days with at least 10 attempts by me to reach my service advisor and the service department. I left numerous messages, did the online chat and tried to reach a live person through other departments. On the third day I just went bac | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★ Jose Edwin Alvarado Alvarado
    Unos delos peores servicios...q e resivido personal inresponsables | Read Full Review
    11/8/2023 12:00:00 AM | Google
  • ★★★★★ naveen bn
    We recently bought Chrysler , we had very good customer experience. Alex made the process very easy | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Scott McQueen
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    11/5/2023 12:00:00 AM | Google
  • ★★★★★ Andrew Wood
    | Read Full Review
    11/5/2023 12:00:00 AM | Google
  • ★★★★★ Aaron Stewart
    The service department is amazing. Everyone there is friendly and treat me like I am family. Ruben the technician makes sure to explain exactly what my car needs too keep it safe on the road. My only complaint is because I like to wait at the dealership, their snack machines need to be updated. | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Jio Leal
    Son super amables y ayudan bien | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Sandeep Bansal
    I was looking for Wrangler jeep for a while for my family. Omaid and other staff educated me on use of various Wrangler models for off road vs freeway use cases and helped us to find the best One for our use case. They also helped us to find a good deal during Thanksgiving deals. I highly recommend this place for new owners. | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ yesenia marsala
    Aria and Oliver were very welcoming and professional and made me feel happy about my purchase. Michelle the financial manager was also amazing and a pleasure to work with. This is my new purchase | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Jarin Reardon
    Great experience! The staff there is helpful and informative. | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ David Barla
    | Read Full Review
    11/4/2023 12:00:00 AM | Google
  • ★★★★★ Ganesh Kameswaran
    Brittany was service advisor and she was great. She explained the repairs, communicated promptly and was very courteous | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★ Neda Mohammadi
    I have called at least FIVE times to try to get an appointment to bring my Ram in for new tires and cannot get anyone to call me back. Every time I get put on hold it eventually disconnects the call, or they say someone will call me back but I never get a call. Unreal! I guess this place doesn't want the fleet business! | Read Full Review
    11/3/2023 12:00:00 AM | Google
  • ★★★★★ Jon Harper
    | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Jordan Baker
    Excellent feedback and adequate repair time | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Rajkumar Sekar
    | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Lyndon Johnson
    | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Caylee Heller
    I have been taking my jeeps here since 2016 and have always had the best experience and service no matter who I work with! | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Jack Shaw
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    11/2/2023 12:00:00 AM | Google
  • ★★★★ Ashu m s
    | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★ Carmen Hayne
    Stoneridge Chrysler Jeep Ram in Pleasanton asked if we could tell them how our experience could have been better. Here's my response... When your sales person says over the phone they will honor some other company's trade in price, they should honor it instead of duping the customer in and then saying no they can't but then having t | Read Full Review
    11/2/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Farmer
    The service writer named Brittany was very professional and friendly. She has a nice personality and knew her job well. They had my truck ready as promised. Good experience at this service center. | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Adam Bradford
    The team treated me like family not just some quick buck customer. They went didn’t waste time playing games they were upfront and honest about everything. I really value that. I would love to call out names but everyone on the team was incredible! That’s another thing I thought was very impressive, everyone worked as a team. I defin | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ D Quinn
    Great service! Thank you for that. | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Behrooz Pourazami
    Dropped off my Rubicon for oil change and tire rotation and they took care of it within a hour. That’s quick! | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Ben Kerran
    Got me in and out for a software flash on the work truck. ???? | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Neil Dan
    This is the place you want to be if you want the best guys taking care of your vehicle as if its their own. Chris, James and Brittany are awesome and the technicians and service department are the best. Ive been giving my car to them for years as I know I have peace of mind and will keep doing so. Thanks, NEIL (Binil Daniel) | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Dave Bennett
    Good Time estimate was low but service good and systems setup well | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Estefanie
    Recently took my car in for its 60k mileage service - Chris was extremely helpful and communicative. He helped me understand what my car needed and didn’t needed based on separate servicing I had done. Appreciate the friendly and efficient customer service. | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Randy Mackintosh
    Service experience on my new 2022 ram truck was very easy to arrange… Done in a very fast manner and communication was excellent! | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Richard Dolan
    Very quick service today! | Read Full Review
    11/1/2023 12:00:00 AM | Google
  • ★★★★★ Mike Allen
    Good service and great communication while my Jeep was getting worked on. | Read Full Review
    10/30/2023 12:00:00 AM | Google
  • ★★★★★ Jessica Gantt
    | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Joe Madden
    | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Vinay Piratla
    Service support was pretty good. Dropped in last minute and they were able to accommodate service for oil change and multi point inspection. | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Sergio Razo
    Very good service | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ Maria Popp
    Brought Jeep in for a recall. I had an appt and everything went smoothly. Customer service gentleman were nice and professional. Car was done prior to estimated time. Checking out at cashier was quick and easy too. | Read Full Review
    10/29/2023 12:00:00 AM | Google
  • ★★★★★ rush norm
    Everyone was great from sales people to the finance team sales people were not pushy at all and very nice i would highly recommended buying here if you are looking for a dodge product | Read Full Review
    10/28/2023 12:00:00 AM | Google
  • ★★★★★ Marina Flores
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    10/28/2023 12:00:00 AM | Google
  • ★★★★★ Revis McKee
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    10/27/2023 12:00:00 AM | Google
  • ★★★★★ George Lohmann
    No complaints. Everything was accomplished in a professional manner. | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Cristina D Graham
    Brittany took care of my appointment and was super helpful! It was easy to drop and pick up my car for service! | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer O'Sullivan
    Chris was very helpful. | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Phil Jones
    | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Steven Aubrey
    Very happy with the service and the service writer Brittany. Very professional, great attitude, know and loves her job. Brittany is a wonderful person. She kept me very peaceful and comfortably through my appointment process. I totally recommend Stoneridge Dodge to anyone because it was such a good experience for me. Thank you Britta | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Raul Ronquillo
    Brought our 2021 Winnebago Travato on a 2019 RAM ProMaster 3500 chassis for recall service and oil change. Check-in process for appointment was OK. Service was friendly and explained what needs to be done. He returned my call in the afternoon that a part needs to be ordered and may take some but I can bring home the vehicle and assur | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ David Yarbrough
    A bit on the expensive side. Check engine light was on when I got the car back. They forgot to hook something back up. Had to wait while they did. Not happy about that. | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★★ Gustavo Lopez
    Great service. I got the best deal I could find in the area by far. | Read Full Review
    10/25/2023 12:00:00 AM | Google
  • ★★★★★ Chris T
    Not that the last experience was bad but this time the quoted cost was the actual cost. Last time I was charged $60+ more than the quote. Overall, no issues here. The staff has been friendly and work has been great. They actually finished my oil change way faster than I expected after my appointment time. | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Robert Lazo
    Great communication through out my process | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Don Vincent
    | Read Full Review
    10/24/2023 12:00:00 AM | Google
  • ★★★★★ Courtney Burris
    This dealership is top notch. Everyone I worked with was truly professional and just genuinely nice. They weren’t trying to force the deal. They wanted to make sure that I was working with business that could be trusted. I will definitely be referring my friends and family here. When it comes time to purchase another vehicle, this wi | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★ Erica Sepulveda
    Easy drop off and good communication. Took a bit longer than expected because I was told they had the parts but they had to order them. Other than that great service from Brittany and staff. Kept my car in clean condition on the inside. | Read Full Review
    10/22/2023 12:00:00 AM | Google
  • ★★★★ Doug
    | Read Full Review
    10/21/2023 12:00:00 AM | Google
  • ★★★★★ Jaime Tovar
    Hello folks thanks for the great job yall did replacing the part i needed. Thank you again Brittany for the help. | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Marco Vailetti
    I made an online appointment for a factory recall, and called ahead of my appointment to make sure they had the parts available. It turns out that they will have to order the parts, and will contact me to reschedule once they have the parts. They saved me valuable time and a trip. They now scheduled the repairs and they took care of | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★★ Adam Dorrion
    James was great. Took care of all my request. | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★ yogesh kumar Pagadala
    I had a very good experience with service and the front desk is very cooperative. | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★ Joe Roche
    1) do the work you are paid to do. I got my truck back after taking it in for service and there were warning lights on as soon as I started the truck. How can I trust you did any of the work if you can't even see a warning light is on? 2) Hire more considerate people to staff your phones. A lady called me to ask how things went. Whe | Read Full Review
    10/20/2023 12:00:00 AM | Google
  • ★★★★ Jennifer Rees
    Technician did not reset oil change reading. Left 3 messages for service manager and my technician and no return phone call | Read Full Review
    10/19/2023 12:00:00 AM | Google
  • ★★★★★ Ron Shaw
    Be sure to ask for Brittany, when setting up service appointments, she one of the best service writers I’ve ever worked with. | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ mac taylor
    Efficient, detailed and supportive service. The entire staff is a pleasure to know and work with | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Iesha Gosman
    I am following up on my initial review of this dealership. When I purchased my jeep the stereo did not work and I was told that a follow up appointment would be made to fix the radio. I followed up multiple times leaving voicemails for the service department and the sales department. If I did get a hold of someone I was told I’d get | Read Full Review
    10/18/2023 12:00:00 AM | Google
  • ★★★★★ Kathleen Rushing
    Very prompt.Brittany was terrific! | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★ Juan Lopez
    If you are looking for a truck or a car go here | Read Full Review
    10/17/2023 12:00:00 AM | Google
  • ★★★★★ Ibrahim Estrada
    Went in for some electrical issues and the service team was able to quickly diagnose and resolve | Read Full Review
    10/14/2023 12:00:00 AM | Google
  • ★★★★★ Will Galeas
    Great customer service. | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★ Lee Letica
    I would give a half star if possible. I had a horrible experience. 10/11/13, I bought a Gladiator. They tried to sell me the vehicle for almost $8,000 more than advertised, when confronted they continued to lie about the price then spin the story to make it sound like that was the price the whole time. They did not honor a standard $ | Read Full Review
    10/11/2023 12:00:00 AM | Google
  • ★★★★ V M
    It’s been 1MONTH since I took my van for repair, when I was told it would take a couple of days. 2weeks in I called for them to tell me that I need to go test drive it with the mechanic because he couldn’t figure out the issue. So 2weeks later I went. (My tire light was on, and when I dropped off my van it was all good) He’s telling | Read Full Review
    10/9/2023 12:00:00 AM | Google
  • ★★★★★ melvin cureton
    My service visit was fast and completely worry free. I called on Thursday to have an express oil change on my 2021, Ram 1500 Limited. I was told that I could come in that Saturday morning for service. Brittany is always professional and personal at the same time. I was in and out in less than 2 hrs. Most of all, the peace of mind, k | Read Full Review
    10/8/2023 12:00:00 AM | Google
  • ★★★★★ Mike Butler
    I dropped in for a quick adjustment on my truck and they quickly fixed my issue and had me back on the road in minutes! Great team! | Read Full Review
    10/8/2023 12:00:00 AM | Google
  • ★★★★ Justin Bower
    Don't come here for service. They said they needed my vehicle for a few days once a part came in but when it did, they needed a second part and I went without my car for 10 days. Didn't offer a loaner or suggestions to help with the inconvenience. A few weeks after getting the car back, there were issues with the tech side of things | Read Full Review
    10/6/2023 12:00:00 AM | Google
  • ★★★★★ Dan Graham
    It was great | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★ Ruben B
    I would actually like to give a 5 star to stone ridge Chrysler jeep dodge on service ; however I was on the edge between 3-4. I have recently purchased a truck from them . As you know a new vehicle usually comes with a set o two keys . I only received one and they told me they were looking for the second set . It has been almost two | Read Full Review
    10/4/2023 12:00:00 AM | Google
  • ★★★★★ Koleon Christ
    Wonderful team work at stone ridge Chrysler. If you want that dream car today then I suggest you go see this organized and complete team here. | Read Full Review
    10/3/2023 12:00:00 AM | Google
  • ★★★★★ prathna sekar
    Convenient location. Simple service appointment process. Helpful staff. | Read Full Review
    9/26/2023 12:00:00 AM | Google
  • ★★★★★ Skyler Noble
    Great experience! Thank you guys. | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Ricardo
    Excellent service. Pleasant, helpful staff. | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★ Jelani Tribble
    I ABSOLUTELY RECOMMEND this place to anyone who LOVES poor customer service, APPRECIATES horrible quality when buying a new or used vehicle and is ENGROSSED with being COMPLETELY ripped off by the maintenance crew. That's been my experience at this dealership for 10 years now and this year they did not disappoint. I only went back be | Read Full Review
    9/20/2023 12:00:00 AM | Google
  • ★★★★★ David Faw
    No pressure, and a great selection of cars. The staff was friendly and made the whole process easy. Thanks | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Chiara Basso
    Great dealership - Naseem and Chris were great to work with. Appreciated all of their help to get me into a car I wanted with terms that worked for me. | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★ marlene galarza
    Transmission was supposed to fixed on my brand new 2022 3500 dodge Laramie 4x4. They stated there’s a defect in these trucks but is fixable . Here I am less than a month and I have the same problem. My truck won’t shift and rolls while in park . The first time this happened you can shift it in drive but truck wouldn’t move forward. S | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★ Paul Wright
    I just wanted to Thank SCJDR for the last 6 years of trying to solve a transmission issue on my truck that started at 10K miles. After fobbing me off for 5 years with "its normal, they all do this, we need to re load s//w" and the best one "check and add more fluid" when its a sealed unit with no dipstick. On the next day ie the day | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ KO Films
    Ace and Chris were a tremendous help and incredibly friendly during my whole visit for service. Greeted me with smiles and a handshake and made sure the work was going to be performed as efficiently and quick as possible. My time was absolutely valued. Even the technician Ruben came out to greet me and let me know that although he ha | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ David Mejia
    Excellent customer service! If you are looking to buy a car, I strongly recommend this dealership. They know how to handle a customer. | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★ Joseph Jacowitz
    | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★★ Sid jaitly
    Great experience end to end | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Jochen Rohr
    Very courteous, kept me informed all the time, got me a rental car, free carwash all good ???? | Read Full Review
    8/30/2023 12:00:00 AM | Google
  • ★★★★★ Cetta
    The sales guy Shack was very good and professional on helping me get my beautiful Jeep wrangler! Also everyone there is very nice and considerate in getting the deal close! Thank you Very Much! | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Ron Kraft
    Very friendly and courteous. | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★ Ashish Mantri
    This is a great dealership… the advisor (Chris) listened to all my concerns (jeep still under original warranty) He also had the technicians perform the standard oil change service on the JL As for the 3 warranty concerns… the advisor gave me the jeep response on the first… fixed the second concern for me and currently I am waiting | Read Full Review
    8/29/2023 12:00:00 AM | Google
  • ★★★★★ Joe Reynaud
    Great service! All done in timely fashion. | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★★ Tom Phu
    I’ve taken my vehicle in for a manufacture safety recall service update and the services. The department staff were extremely nice and efficient people that took care of my concerns. I travel quite a distance to this dealership and was very pleased with the experience. I definitely recommend this place for future work and services fo | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★★ Joby Varghese
    | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★ Brian Gonzalez
    Service has really gone down at this place. I have been taking my vehicle here for years now for regular service and today will be the last time. Taking over 5ths for a simple oil change and tire rotation. No communication when calling for a status update and now they are avoiding my calls. Terrible customer service. | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★★ M B Schneider
    Had a wonderful experience getting my Jeep serviced at, Stoneridge Chrysler Jeep Dodge Ram. They managed to get my car serviced at a time and day that fit my schedule very well. They completed the tasks on time and I was on my way with no fuss. | Read Full Review
    8/27/2023 12:00:00 AM | Google
  • ★★★★ Doug Eastman
    | Read Full Review
    8/25/2023 12:00:00 AM | Google
  • ★★★★★ Lauren Medina
    The staff at this dealership are serious about customer service and taking care of their customers, we had a great experience purchasing our 2023 dodge Durango Rt! Naseem and Gian helped us along with many other friendly staff. Very professional, transparent, and all around great people to work with. Thank you dodge!! | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Michael Mocklin
    Excellent service and quick | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Javier Ramirez
    | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★ Ashish Raisardar
    They are quick to respond. | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★ Mike n
    Paul in the fleet department is a poor excuse for an employee. Took him 6 business days to even submit my vehicle for approval and didn’t order the tires until 7 days of having the car. Also his communication was terrible, his attitude was terrible. Honestly don’t understand how that guy operates, 0 pride in his job. I won’t be ret | Read Full Review
    8/24/2023 12:00:00 AM | Google
  • ★★★★★ Darrell Pierce
    | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Robert Bush
    Great service | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Lenard Caffey
    Brought my 2016 Dodge Charger in for a recall ! James Shaffer the service rep. Greeted me immediately upon arrival. Checked me in and within 2 hours my car was repaired and ready to take home. Excellent service everyone there is great . I will be back soon for an oil change on my Ram ! I highly recommend Stoneridge Dodge ! Had an oi | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Sachin Saranathan
    Price of oil change has doubled from 2019 to 2023 (now charging $159). Check in process is painfully slow and manual. | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Kevin
    Service was performed properly and timely. Staff was friendly and helpful. Very happy with the service. Will definitely return for future service. | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Nazia Ali
    | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ francisco flores
    Ace was very informative and advocated for my car to get fixed. He always answered my questions and text when I had inquiries | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Jean Powers
    Chrysler Jeep in Pleasanton were great! I feel we got a fair deal on our Jeep. Eric and Michelle were wonderful. There was another guy who was very upbeat and nice and I apologize for not remembering his name. We purchased on Saturday and I returned on Monday with questions. They greeted me before I got to the door. They are very goo | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Rajveer Sahota
    | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★ Brandon Nunes
    Great selection of vehicles and super tolerant sales team…I really put them to the test (I’m a no nonsense negotiator). Overall, pretty good experience although I wish they wouldn’t do the “let me ask my manager “ technique but they have a handbook to go through (I just find it funny). | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★ Bud Loggins
    Good tech working on my truck | Read Full Review
    8/21/2023 12:00:00 AM | Google
  • ★★★★★ Cindy Kellar
    The service I received at Stroneridge Jeep was amazing! Brittany is so nice and helpful! I popped in and they were able to service my vehicle right then, while I wait. | Read Full Review
    8/20/2023 12:00:00 AM | Google
  • ★★★★ Prisciliano Martinez
    Very bad experience, Sales Rep wanted and easy deal by pushing for a higher interest rate, even with good credit. Vas was delivered 3 days after without gas, and no respect. | Read Full Review
    8/20/2023 12:00:00 AM | Google
  • ★★★★★ Steve O'Donnell
    Good experience for routine checkup and oil change. I waited for my vehicle, and service dept finished earlier than they had promised. | Read Full Review
    8/18/2023 12:00:00 AM | Google
  • ★★★★★ Lason Loui
    Excellent service by Britney, very professional | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Virginia Ortiz
    Awesome people. Very courteous and helpful. Wonderful attitudes. Love these people. | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Jason Kuroiwa
    | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ francisco flores
    | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★ Lisa Mushro
    I feel like I was totally fleeced. Should not have gone to the dealership. Even the cashier seemed shocked by the high price of the service. | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★ ??? ????????
    Horrible experience, we walked in and out. The manager started talking to me on money on the curb outside before showing the car claiming its hot and he doesn't want to waste his workers time to bring it if I'm not serious - I was mind blown. | Read Full Review
    8/16/2023 12:00:00 AM | Google
  • ★★★★★ Wook
    Great service and even a ride to the outlets while my car gets worked on | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Kathryn Hernandez
    | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Da Bairds
    I used to get treated well and feel like I got a goof deal on work performed there. Now the service department does not charge hourly rates anymore and charges more than double what other shops in the area would. Their labor rates for brakes on a 2010 Jeep Wrangler are almost as expensive as taking in a 2022 M3 to BMW for brakes. The | Read Full Review
    8/15/2023 12:00:00 AM | Google
  • ★★★★★ Eric Estrada
    | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ Benny Ng
    10 out of 10. Brittany was very helpful! | Read Full Review
    8/14/2023 12:00:00 AM | Google
  • ★★★★★ traci grubbs
    Everyone was so nice an helpful very easy process | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★★ Paul Mulder
    Paul is super knowledgeable and helpful ( fleet service) | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Ken Liu
    ????,?????????????? | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Richard Oldham
    Test driving and buying our car was a very smooth and good experience. | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Tony Rios
    Great service | Read Full Review
    8/12/2023 12:00:00 AM | Google
  • ★★★★★ Erage Nawabi
    | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Sumit Rana
    Excellent customer service | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★ Sanjeev Sharma
    Sold me bad Chrysler hybrid 2022 van Engine stalls every 10 min And Chrysler cannot fix it | Read Full Review
    8/9/2023 12:00:00 AM | Google
  • ★★★★★ Yunuss Isaaq
    | Read Full Review
    8/7/2023 12:00:00 AM | Google
  • ★★★★★ Rhina Moran
    | Read Full Review
    8/7/2023 12:00:00 AM | Google
  • ★★★★★ Shihao Liu
    Friendly and cheerful staff. No pressure buying experience. | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★★ Hedieh Keshavarz
    Perfect! Really friendly staff | Read Full Review
    8/5/2023 12:00:00 AM | Google
  • ★★★★★ Henryk Glodek
    | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Wright
    | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★★ Satya Akella
    The service visit experience was very pleasant. | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★★ Kenneth Braxton
    A1 services | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Alijan Mohammad
    Great place with great service! | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ Pascale Dalle
    | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★ Thomas M
    ABSOLUTELY DO NOT RECOMMEND THIS STEALERSHIP. I bought brand new off the lot Ram 2500 Laramie, they would not follow my instruction on submitting my app to my credit union, they instead hit my credit file 6X with 6 different lenders for absolutely no reason, then refused to send the app to my credit union. Very shady business practic | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★ Darrin Roy Freitas
    Sub par service at best, very difficult to get ahold of and rarely return calls after leaving messages. Also had my work truck for 3 weeks and when I called to follow up they said it had been ready but I never received any communication about it being ready. | Read Full Review
    7/30/2023 12:00:00 AM | Google
  • ★★★★★ Laleh Gonzalez
    I always get really great service at this Dodge. Gabriel was great! He was super helpful with everything and communicated exactly what was needed, my options, costs, etc. | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ Irina Lewis
    Lived the communication, easy same day service, and personal approach! | Read Full Review
    7/29/2023 12:00:00 AM | Google
  • ★★★★★ B. Segovia
    | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Aadil Niazi
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    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Monica Lincavage
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    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Andrew Walker
    Brought vehicle in for Mopar service. James, the advisor was excellent. Tech discovered a leaking water pump. Luckily vehicle was still under warranty. Scheduled warranty service for the next week. James made accomodations to hold vehicle until I returned from a short trip. | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Helen Moore
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    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Martín canizales
    The service was excellent and the problem was solved. Gabriel was immediately aware of the problem and he clearly provided the information required. Gabriel’s client oriented approach was neatly implemented. You did a very good job on his training. Thank you! | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ mena adina
    This establishment has always made me feel like family. From sales to service and everything in between. There are dealerships closer to where I live , but I make the trip here specifically for the people there to help and serve. | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Joseph George
    The service was excellent. I Got a better understanding of what was wrong with my car. | Read Full Review
    7/27/2023 12:00:00 AM | Google
  • ★★★★★ Fernando Cisneros
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    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Andy Tang
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    7/26/2023 12:00:00 AM | Google
  • ★★★★ Stephen Brooks
    I really can't give an accurate review because no work was done on my car. I left my vehicle there the morning of July 24 and picked it up untouched on the evening of July 25th. I understand they were swamped with other vehicles but two days without even looking at the vehicle is a little ridiculous. I will say that everyone I came | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ skip hoover
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    7/25/2023 12:00:00 AM | Google
  • ★★★★★ Ricky Coleman Sr.
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    7/25/2023 12:00:00 AM | Google
  • ★★★★★ Shyam Sugathan
    Prompt and professional! From the shuttle , to front desk , to service and back! | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★ matt van f
    Took it in 8am, they didn’t do any work on my vehicle and didn’t call me. The next day I went to pick up the vehicle and no one knew what was going on. I texted the service tech and didn’t hear back. Bad service is pretty typical. I’ve had my vehicle in for the same issue three times and they haven’t been able to fix it. | Read Full Review
    7/25/2023 12:00:00 AM | Google
  • ★★★★★ steve goldschmidt
    Purchased 2 cars from this dealership Great sales, great interaction Made my daughter feel special on her first car purchase | Read Full Review
    7/23/2023 12:00:00 AM | Google
  • ★★★★ Mike Sanders
    Good selection. Best prices for a Jeep I could find between Sacramento and San Jose. Convenient location for test drives with easy freeway access and little local traffic. Sales guy, (Jian?) was nice, treated my wife as part of the conversation, bought us snacks, minimized the time we spent walking the lot in the heat. Fairly standar | Read Full Review
    7/23/2023 12:00:00 AM | Google
  • ★★★★★ Nipun Shrivastava
    Great service each time! I know that my car is in safe hands with Stoneridge CJDR. Special thanks to service supervisor Brittany?? | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★★ Merrill Garabiles
    No problems! | Read Full Review
    7/21/2023 12:00:00 AM | Google
  • ★★★★★ Mike Johnson
    The car issues were thoroughly investigated and corrected. Everything was done in EXCELLENT form. The was given back clean and vacuumed. Thank you for a wonderful experience. | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Kourosh Pourdehmobed
    | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Eric Valadez
    The lady who helped me did her best, And she deserves 5 stars not the dealership. she had to help a line by her self and she did the best she could. | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Shannon Harrison
    Our rep did a great job keeping us in the loop. Things went very smooth. | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★ Larry Mellberg
    While Gabriel was cordial, that is where the positive ended. Long story short, they charged me a twice to program a FOB. 1. They did not have the FOB I needed 2. I had an aftermarket FOB & asked if they thought it would work, Gabriel checked with the tech & he said he saw no reason why not. 3. Called me to tell me it didn’t work, adv | Read Full Review
    7/20/2023 12:00:00 AM | Google
  • ★★★★★ Jon & Leslie Foster
    My service advisor Brittany is amazing. She takes the time to fully understand issues with the vehicle & actually cares a lot about her level of service. She goes above & beyond to take care of her customers. I am having some warranty issues with my gorilla glass & the replacement process is pretty confusing from Jeep but she figured | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ ii brr
    I always have great service when I come here. When I come to get my car serviced everything is explained in detail and they get me in and out at a timely manner! Shout out and thank you much to Andrew and Chris! | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ Iesha Gosman
    I had a great experience purchasing my Jeep! Naseem and Mark were extremely helpful and made the process seamless. I’ll definitely be back! | Read Full Review
    7/19/2023 12:00:00 AM | Google
  • ★★★★★ Tim Murphy
    I have used your shop 2 times to fix critical problems with my Jeep. This last time was the same as the first , fast and professional. Jim Shaffer was exceptional. Thanks and you will be my dealer going forward. We are a Jeep family. | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ yovani rojas
    excelente atención | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Hang Pham
    Good service, will back again. | Read Full Review
    7/17/2023 12:00:00 AM | Google
  • ★★★★★ Marko Coronel
    Chris from service was professional, knowledgeable, and very helpful in setting up my oil change + tire rotation. He is a friendly guy and I will be sure to contact him directly in the future for my next appointment. The shuttle service was great. The driver was very friendly and delivered me to my location in a quick and safe manner | Read Full Review
    7/16/2023 12:00:00 AM | Google
  • ★★★★★ Nautikos
    I hate car shopping. So we were out early this morning and had time to kill, the dealership was closed, so we walked the site. I found two vehicles I was interested in and was going to call or email later to get the info. Before we left a salesman arrived and we just started talking, which I normally hate. But Shak was a great guy to | Read Full Review
    7/16/2023 12:00:00 AM | Google
  • ★★★★ John Aafedt
    James was great. Provided accurate information and updated us timely. | Read Full Review
    7/16/2023 12:00:00 AM | Google
  • ★★★★★ Hang Pham
    | Read Full Review
    7/15/2023 12:00:00 AM | Google
  • ★★★★★ Allie Shaw
    This place is AMAZING! It was my first time visiting this dealership. The lady at the front was very friendly and welcomed me in. Chris at service and Jason at sales were very helpful and courteous. They answered all my questions. Overall, it was a 5 star and a very satisfactory experience this morning! THANK YOU SO MUCH!! Allie | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Junaid Usmani
    I recently purchased a Jeep Wrangler from Stoneridge Chrysler Jeep Dodge Ram dealership, and I couldn't be happier with the entire experience. I was working with Jamie who was extremely knowledgeable about the Jeep Wrangler and patiently answered all of my questions. He took the time to understand my preferences and needs, guiding m | Read Full Review
    7/13/2023 12:00:00 AM | Google
  • ★★★★★ Bryndon Humphrey
    | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★ Marcus Vandagrift
    Lol 300 dollars just to bring the car in and diagnose the issue and get a quote. What a joke and scam. Most mechanics can work on Jeeps. DO NOT PAY FOR THIS SCAM | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★ John A
    The worst place to buy a car. very bad customer service and they are not trustworthy people. | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer Swartz
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    7/10/2023 12:00:00 AM | Google
  • ★★★★ LeVersey Henry III
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    7/10/2023 12:00:00 AM | Google
  • ★★★★ Aaron Smith
    Easy service. Fit me in on a busy weekend. Their free coffee was horrible, but overall service of the dealership was good. Will return again for sure, just will be sure to bring my own coffee | Read Full Review
    7/9/2023 12:00:00 AM | Google
  • ★★★★★ Charles Ashworth
    Easy purchase process. Great sales rep! | Read Full Review
    7/7/2023 12:00:00 AM | Google
  • ★★★★★ Mark Crouch
    Have all my service done there. Ace and his team are on point????Truck always running like a champ..???? | Read Full Review
    7/7/2023 12:00:00 AM | Google
  • ★★★★★ Durga Prasad Akkala
    Service advisor James gave necessary advise for my Jeep and got the service performed by the time he indicated. He is courteous and patient to listen to my concerns. He called me back promptly after the service is complete. | Read Full Review
    7/6/2023 12:00:00 AM | Google
  • ★★★★ Dave Bennett
    Good Time estimate was low but service good and systems setup well | Read Full Review
    7/5/2023 12:00:00 AM | Google
  • ★★★★ Erdem Yilmaz
    Terrible service! | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Dan W
    My service writer Brittany was very helpful and professional. My overall experience was excellent, the place was a well oiled machine | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Himanshu Gaurav
    Quality checks needs to be impoved for Sales dept. and also will be good to check all the features are working post /service. | Read Full Review
    7/2/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Florence
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    7/1/2023 12:00:00 AM | Google
  • ★★★★★ Jason S.
    I had a great experience today at Stoneridge CDJR in Pleasanton. I needed an oil change for my Charger and Gabriel was able to help me out with that today. His customer service was top notch! Thanks again! | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Kathleen Rushing
    Very prompt. | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Brad Craker
    Every Tech and Rep was patient with my truck concerns. They went above and beyond with diagnosing the issues, and were very friendly through the process. I was truly impressed with their team, and am very appreciative with helping me. Would absolutely recommend Stoneridge! | Read Full Review
    6/29/2023 12:00:00 AM | Google
  • ★★★★★ Remon Sazzad Karim
    Went to get an oil change for my Pacifica. Was done within 2 hours and they even offered a car wash. | Read Full Review
    6/27/2023 12:00:00 AM | Google
  • ★★★★★ Derek Phy
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    6/26/2023 12:00:00 AM | Google
  • ★★★★★ Ryan Dominici
    I went to get my car looked at and they treated me amazing. Brittany took care of me, got me situated in less than 5 minutes. I was in and out! | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★ shaun dunaway
    Polite and professional | Read Full Review
    6/26/2023 12:00:00 AM | Google
  • ★★★★★ cheryl jones
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    6/25/2023 12:00:00 AM | Google
  • ★★★★ BiG V
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    6/25/2023 12:00:00 AM | Google
  • ★★★★ Loryn Barbosa
    I wish I could give no stars!!!! DO NOT I REPEAT DO NOT PURCHASE A CAR FROM THIS DODGE LOCATION! My credit was RAN without my acknowledgment!!! And my credit was run twice! I called the financial manager and when I explained to her the situation and how upsetting it is to have my credit ran for a second time without my acknowledgme | Read Full Review
    6/25/2023 12:00:00 AM | Google
  • ★★★★★ William Coutts
    In and out smoothly, great communication. Stress free. | Read Full Review
    6/24/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Osterhout
    They were extremely busy on a Saturday but handled it well. | Read Full Review
    6/24/2023 12:00:00 AM | Google
  • ★★★★★ Hashmat Anwarzada
    Great experience, helpful staff. | Read Full Review
    6/24/2023 12:00:00 AM | Google
  • ★★★★★ Anand Verma
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    6/23/2023 12:00:00 AM | Google
  • ★★★★★ Dawn-Monique “DM” elkin
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    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Mairaguadalupe Alvarado
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    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Dennis
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    6/22/2023 12:00:00 AM | Google
  • ★★★★★ Amit Das
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    6/21/2023 12:00:00 AM | Google
  • ★★★★★ Steven Aubrey
    Brittany the service writer is a true professional. She is very good at what she does and I always felt that she was happy to serve me and so many others. I look forward to coming back to Stoneridge, service department, and being greeted by her smile. :-) | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★★ John Cortez (UPSMAN)
    Fast, simple and easy in/out process | Read Full Review
    6/21/2023 12:00:00 AM | Google
  • ★★★★★ travelle McCormick
    While seating in the waiting area; someone passing ALWAYS asked if I was assisted or needed anything. Very professional and friendly staff! | Read Full Review
    6/19/2023 12:00:00 AM | Google
  • ★★★★★ Yuvi Singh
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    6/16/2023 12:00:00 AM | Google
  • ★★★★★ John Cortez (UPSMAN)
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    6/16/2023 12:00:00 AM | Google
  • ★★★★★ Rita Loera
    I travel from Hayward. Although San Leandro is closer to me, the customer service is SOOOO MUCH better at Pleasanton. EXCEPT for the lady who picks up calls from sales department and told me she can’t leave her desk and transfer calls to service. Now the lady who works at service at the checkout on the day I was there was absolutely | Read Full Review
    6/15/2023 12:00:00 AM | Google
  • ★★★★★ Raymond Montellano
    Have been going to Stoneridge Chrysler for 7 years. They service our journey and ram truck. Good efficient service. James Shaffer always provides excellent service. He keeps you updated on your car. would recommend Stoneridge Chrysler. James provides 5. Star service Ray Montellano Barbara Mesa | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ christy masterson
    Was very quick and service writer was very helpful and nice. | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Andrew Lemming
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    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Sylvia Maestre
    You were referred to us by someone who used to work at the Tracy Dodge Dealership, after our horrible experience with their General Manager. Im glad we drove from Tracy to Pleasanton to your dealership, from the moment we walked in we were greeted with smile & received excellent service. We will definitely be coming back to have our | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ P. Michael Abat
    Sales department I give 5 stars. Parts and service, I give 3 stars. The follow through for this depart definitely needs work. Service brings customers back, not sales in the car sales business. | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ P Walters
    About average, I guess. The last dealership, Ft. Collins Truck and Fleet CJR, couldn't correct the problems either. I averaged their score. They get a 5 for answering their phone but a 1 for the vague response. They basically stated that all the fault codes and errors and warnings were related, so they replaced one part, that only el | Read Full Review
    6/11/2023 12:00:00 AM | Google
  • ★★★★ Sandeep Dhaliwal
    This was one of the worst dealership experiences I’ve had. The director of the dealership tried to put me down as a customer. One of the salesman was putting down my daughter and comparing his own daughter to mine. It upset my daughter as well. They were also highly unprofessional and attempted to scam us. Please refrain from going h | Read Full Review
    6/10/2023 12:00:00 AM | Google
  • ★★★★★ Jorie Robinson
    Great service and very quick | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Gloria Aguilar
    Great fast service | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★★ John Dice
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    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Matt Specht
    The service staff was very friendly and helpful, everything was taken care of in a timely fashion and so I would recommend you go see them next time you need your Ram serviced | Read Full Review
    6/8/2023 12:00:00 AM | Google
  • ★★★★★ Brad Taylor
    Very professional and service completed in a timely manner. | Read Full Review
    6/7/2023 12:00:00 AM | Google
  • ★★★★ Giovanni Mota
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    6/7/2023 12:00:00 AM | Google
  • ★★★★ Joel Warford
    Price gouging at its best!!!!! The service department mark up on parts is beyond unbelievable. They mark up $100 parts to $600. Such a scam. Also, make sure you can leave your car there for an extended period of time even if you have an appointment. Took them 6 days to start work even after having an appointment. Terrible experi | Read Full Review
    6/7/2023 12:00:00 AM | Google
  • ★★★★ Anjana Patel
    The service is beyond slow! It’s usually an hour long drop off on weekends and weekdays a wee bit better. The staff has zero sense of urgency and never addresses the line of people who are accumulating at and out the door. I dropped my car off over a week ago and not once received a call from the service agent. We called probably twe | Read Full Review
    6/7/2023 12:00:00 AM | Google
  • ★★★★ kawal deep
    Today i will go there for buy car and we plan to buy and we say him can you show me car and he show me only one car and he say get out my showroom and he say me can u meet me out side i will kill you after job if u not bleeb you check your camera in future I never recommend anyone go in store and his man name eric | Read Full Review
    6/7/2023 12:00:00 AM | Google
  • ★★★★★ Jay Zhang
    Both Jason and Michelle handled the sale in professional style; We struck a deal within 1 hour. | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Daniel Martinez
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    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Rommel Santamaria
    Just had my Jeep Grand Cherokee serviced at Stoneridge Chrysler Jeep Dodge. My service advisor, Brittany Amavizca, and service technician, Arthur, did an outstanding job! Thank you!!! | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Johnny Perez
    Excellent introduction. Excellent knowledge. Super helpful and understanding. Top notch! | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ JB Orecchia
    Expected car to be washed on a $1200 service. You also said you checked wipers and back wiper is hanging off. Makes me wonder how thorough everything you checked off was | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Steve Gomez
    I took my car in for service, expected to have all the fluids checked and filled. That was not the case, my jeep has a diesel engine, oil was changed, however the def was not filled even with the notification on. | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★ Rick Gonzales
    I don’t think I’ve ever been treated this bad by a dealership. When I called to schedule the appointment I was told there was no need to schedule an appointment for an oil change. I was told to just show up. I arrived at the Service drive at 9am. I believe the write up ended at 9:30. I sat in the customer waiting area for FIVE hours | Read Full Review
    6/5/2023 12:00:00 AM | Google
  • ★★★★★ Holly Peunggate
    Shaq was amazing! | Read Full Review
    6/4/2023 12:00:00 AM | Google
  • ★★★★★ Jeffery Maki
    Treat me well as a long-term customer. | Read Full Review
    6/4/2023 12:00:00 AM | Google
  • ★★★★★ julian hernandez
    Great and fast service! | Read Full Review
    6/3/2023 12:00:00 AM | Google
  • ★★★★★ Marco Sousa
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    6/2/2023 12:00:00 AM | Google
  • ★★★★★ Isabel Hamilton
    This was the most amazing dealer experience. I was waiting on San Leandro keep to have a part for me and I waited over 7 months and as soon as I called here in Dublin they helped me with the best service and also got me in for an appointment next day amazing ! I picked up my car 1 hour an a half after service ! | Read Full Review
    5/31/2023 12:00:00 AM | Google
  • ★★★★★ Cecil Rodrigues
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    5/30/2023 12:00:00 AM | Google
  • ★★★★★ Bubba Rushing
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    5/30/2023 12:00:00 AM | Google
  • ★★★★ Barbara Leigh
    Very friendly customer service was exceptional thank you. The sales people were friendly and very helpful. | Read Full Review
    5/30/2023 12:00:00 AM | Google
  • ★★★★★ Louie Pagan
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    5/30/2023 12:00:00 AM | Google
  • ★★★★★ Matt Smith
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    5/28/2023 12:00:00 AM | Google
  • ★★★★★ 501Blues
    Got a great deal on a car but its the staff that were really great! Got me the payments I needed and were super !! | Read Full Review
    5/27/2023 12:00:00 AM | Google
  • ★★★★★ Lizandra Mecina
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    5/25/2023 12:00:00 AM | Google
  • ★★★★★ Chris Silvernale
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    5/25/2023 12:00:00 AM | Google
  • ★★★★ Amanda Bloomberg
    I dropped my car off at 8:30AM and didn’t hear anything back from them for 9 hours. I called multiple times and left messages to get updates on the status but no return. A lady told me the service person was on the phone but that he would call me back right when he got off. I still hadn’t heard from them over 2 hours later. When they | Read Full Review
    5/25/2023 12:00:00 AM | Google
  • ★★★★★ Meenal Prasad
    | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★ Brandon Anderson
    I made a appointment for some recall items and two other issues. First the radio has a message to go to the dealership for service. Which was already previously worked on but not fixed.The second is the heated steering wheel. I dropped the truck off after hours, when the service writer called me he wasn't aware of those items. So I l | Read Full Review
    5/24/2023 12:00:00 AM | Google
  • ★★★★★ Rizza Cizek
    Aria was very helpful! Process was very fast! Thank you Aria for being accommodating! | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ Paul Mungo
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    5/23/2023 12:00:00 AM | Google
  • ★★★★ Deus Est Intus
    Avoid at all costs. Chipped my new truck during LuxCare application and won’t fix it. Colette, the sales team, and the service team do not respond and it’s been over two months. Spend your money where they will actually take care you. This place surely won’t. | Read Full Review
    5/23/2023 12:00:00 AM | Google
  • ★★★★★ James Winter
    James Schaffer’s customer service was outstanding, he listened to my issues with my truck and I was able to pick up my truck servers days early. A big thank you to James! | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Keith Anderson
    My experience at Stoneridge Chrysler Jeep Dodge was great. It took time but they eventually worked out a deal I was happy with. Wes and Eric were great. | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ D Montoya
    Great place to buy a car! They are true to their word. The whole experience was hassle free and we were treated with respect. We’re grateful for the deal they gave us and hope to do business with them for many years to come. | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Christopher Zing
    Just an average car dealership. | Read Full Review
    5/21/2023 12:00:00 AM | Google
  • ★★★★★ Tamara Wong
    Great service and I appreciated Brittany for letting me pick and choose services based on my needs. Thanks again! | Read Full Review
    5/20/2023 12:00:00 AM | Google
  • ★★★★★ Paul Speroni
    I had a very good experience with technical problems concerning my extended warranty. The service tech took the time to research and verify what the error was. Instead of a bill in the thousands it was a 200 dollar deductible. Thanks Thanks Thanks ?? | Read Full Review
    5/18/2023 12:00:00 AM | Google
  • ★★★★★ Carlos Eijansantos
    | Read Full Review
    5/18/2023 12:00:00 AM | Google
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