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Hilltop Chrysler Dodge Jeep Ram

Hilltop Chrysler Dodge Jeep Ram

★★★★★(40)read reviews
3291 Auto Plaza Dr, Richmond, CA 94806
(510) 417-4630 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 07:30 am - 04:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Hilltop Chrysler Dodge Jeep Ram

Hilltop Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians

Call (510) 417-4630 today to schedule your next appointment.

Our technicians at Hilltop Chrysler Dodge Jeep Ram are ready to help you!
Business Link Logo

Hilltop Chrysler Dodge Jeep Ram is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Hilltop Chrysler Dodge Jeep Ram today at (510) 417-4630 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Nolan Perry
    This was our second time using Hilltop Kia/Ford service department. Things did not go well with them replacing the B-pillar trim that was peeling from sun damage, but they made it right in the end. They had to order new parts for the job twice and have the vehicle delivered to us twice, but did so at their own expense. It's never fu | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Max Sinton
    Probably the least professional service experience I have had with any garage or service center. Don’t kid yourself, the dealership label doesn’t mean anything apparently, and that was my mistake. Dropped off my work truck to have the door lock and ignition barrel replaced a month ago (30 days!), after an attempted theft. Nope, nothi | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ A S
    Scam alert at Hilltop Ford Richmond. I scheduled routine maintenance for my Ford Maverick at the clearly confirmed price of $168. It was all set over the phone—no surprises, no upsells promised. But when I arrived, manager Kevin Bracy slapped me with a $483.95 invoice, stuffed with extra services I never asked for, never authorized, | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Jackie
    I purchased my 2022 Ford Bronco Sport from Hilltop Ford, and unfortunately, my experience has been extremely disappointing. The vehicle has been subject to multiple serious recalls—including a fuel injector issue with fire risk, seatbelt problems, and battery concerns. On top of that, I had to replace leaking rear shocks and a brake | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Nolan Perry
    Not the glowing service we had the first time. Parts can take time to come in, I understand that, although frustrating. But after waiting 3 weeks, half the job they did was unacceptable. They are redoing it, so we'll see how it comes out and I'll update this review. The outcome will determine if we ever come back to Hilltop Kia or ju | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Shan Ming
    This review is for their auto service center which is terrible. I noticed they recently removed their phone line to make it harder for customers to schedule service....like what the heck??! And then, service person always end up flagging my vehicle for items that needs to be ordered (gaskets, for example) and they NEVER get it done. | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Lopez
    I had such a fantastic experience at Hilltop Ford! From the moment I arrived, the team made me feel welcome and truly taken care of. A huge thank you to Bryan for showing me the car and taking the time to go over every detail. They were so patient, knowledgeable, and never made me feel rushed. I really appreciated their honesty and | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Zo Marcos
    I have never been treated better at a dealership than I have at Hilltop Ford. John, Don, Lynette, Sonia, Abby, B, and the finance guy (sorry I don’t remember your name but you’re great) were, and continue to be, spectacular. Everyone that I worked with was kind and really cared about me getting into the vehicle I wanted and they we | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Brandie Heinel
    | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Elizabeth Mendoza
    La semana pasada fui con mi hermano para cambiar su camioneta por una nueva y Jonathan nos estuvo ayudo en todo el proceso y sobre todo los explico todo muy bien | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Neptaly Membreno
    I just got a brand new "Ford Transit" at this excellent car dealer last week, Mariel sold it to me and she is just awesome! Jonathan assited with the sale process and he is also great! Thank you! I love my "Transit", you are the best! | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Alejandro Olivares
    Bought my car here and have to say that John Locke and Shawn Patton are the dream team of car salespeople. I immediately knew I was in the right hands, appreciate all their help, and will be referring possible buyers to them. | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Brandy Cotter
    This is for Hilltop Kia AND Ford. This was the 4th car dealership I've gone to trying to get out of my lease. I called Kia and spoke to Moe, a sales manager, about getting out of my lease a few months early and getting in to something else with a lower payment. He gave me more information in a 5 minute phone call than I've gotten at | Read Full Review
    2/2/2025 12:00:00 AM | Google
  • ★★★★★ angeldad94
    Overall a good dealership. Today I had some additional work approved. Unfortunately I wasn't called when it was completed shortly after 1pm. I found out via email at 2:45, but no phone calls. Any travel after about 1pm in the commute direction in the SFBA sucks. I will most likely be back to Hilltop Ford for more service work on my c | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Imran Hamid
    | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ EZ Ride
    | Read Full Review
    1/5/2025 12:00:00 AM | Google
  • ★★★★★ celine
    BEWARE! if you bring your car in for maintenance— not only will they suggest a ton of unnecessary "repairs", they'll attempt to use fearmongering to stress you into immediately getting everything they suggest done. obviously this is a business and businesses need to make money but attempting to scam customers and overcharging for slo | Read Full Review
    1/5/2025 12:00:00 AM | Google
  • ★★★★★ Antonio Martinez
    Visted Hilltop Ford.. Met, "Maria" is awesome and very knowledgeable of the vehicles. Unlike some dealers. Unfortunately, I didn't purchase a vehicle from Hilltop Ford. Was looking for a Navigator it was just the trim color that they had. I would recommend Maria from fleet sales to be the best salesperson I've had in my experience. | Read Full Review
    1/1/2025 12:00:00 AM | Google
  • ★★★★★ Sunni Ingram
    I can’t find my previous review, but I know I did one, and it had a high rating . It’s been just two months since I’ve gotten my car and it’s already been stolen. Apparently everybody in the world , but me and my dealer knew that Hyundai and Kia’s were very very easy to steal! I remember my mom asking John T , our dealer if the car w | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Simone A
    | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ brianna plays
    En cuestión de reparar el auto no sirven para nada nomas no te ayudan hice cita para que checaran mi carro y el chico que me atendió me dijo que no tenían espacio y que si dejaba mi carro ellos no me daban carro rentado solo me dijo que fuera otro dia???? | Read Full Review
    11/27/2024 12:00:00 AM | Google
  • ★★★★★ B DuR
    Very Poor customers service…. Especially in (service center) I strongly suggest new buyer not to visit this Dealer… at the time of buying new vehicle they act 100% professional and when you go for the service after buying the car, their customer service is below -1%.. I m fed up with their service.. this is my 1st and last time wit | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ Andy Stemmler
    I recently bought a 2024 Ford Bronco from Hilltop Ford. The process was seamless from start to finish and their entire staff was friendly and extremely helpful. A special shoutout to Angel who personally took care of me during the time I spent at the dealership. He answered all my questions and made the buying process so smooth and e | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Wendy Martinez
    Came to see a mustang gt and Angel C. Was so helpful and let us take it for a test drive He also gave us the best info about the car i will be returning soon | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Barbonio
    Let me start by saying the entire Hilltop Ford staff was very friendly and helpful. I purchased my first sports car (Nissan 2023 Z) through them, and everything was a breeze! I was browsing through their pre-owned inventory and luckily came across the car I was looking for. I gave them a phone call and setup an appointment to check | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Kyle Nelson
    We just bought a beautiful f250 from hilltop ford. The service from Angel and his team was fantastic. Thanks again for helping us get my dream truck | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ S. White
    John Tomahn is the guy!! | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Salvador Garcia
    We were immediately greeted by Jonathon. He spoke Spanish as well so we were able to communicate everything across. He took his time to explain everything to us from the paperwork to the test drive. No hidden fee’s or mark ups, everything was upfront and legit. Jonathan helped me apply for Ford Credit so I was able to get a low APR, | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Z M
    Sean their internet sales manager was 5 star from the very beginning of the conversation to the moment I drove off the lot. She also went above and beyond to make sure I was able to buy down my apr to 0% because as a Muslim I can't be involved with interest (which I recommend everyone request when financing a car). Sean is one of the | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Rajan Bhanot
    Great car dealer | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Hunter Sapp
    I spent some time shopping around for a new car, and it was frustrating dealing with subpar sales reps who seemed more like poorly trained SDRs than car experts. With a small garage, I often asked about the car's dimensions, only to be met with blank stares as they fumbled with their phones to Google the information. Some didn’t even | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Mary Moir
    John Locke was an amazing salesman that made this process so easy, thank you so much. He’s terrific personable and knowledgeable. Will highly recommend anybody. | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ hardeep singh
    I visited the Ford Richmond dealership to inquire about a used car. However, during my conversation with the used car manager, he was unwilling to negotiate despite my presenting a chat with one of his employees regarding the car's price. He completely disregarded the agreed-upon price and also provided inaccurate information on the | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Sirena Bazile
    Parts department service was awesome! | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ R R
    Had my vehicle serviced here. The staff was very friendly and professional. They have drinks and snacks for customers while they wait and I also noticed they washed the cars after their services were done. It's hard to find quality customer service like that these days. | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ C Caceres
    No pressure sales people | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Eugene Shashkevich
    | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Yang
    I just brought a KIA/SUV Sorento from Hilltop KIA/FORD dealership it was a pleasant experience from Moe(Mohammod) a lots of explaining; demonstrating most of all is follow-up service. I would recommend it. | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Keisha Roberts
    Leon Thomas was amazing. He offered top of the line service and ultra professional. He made setting an appointment, dealing with Kevin Smith the rep. and provided transportation smooth and easy. I had a wonderful experience and my Ford Ecosport is running smoothly. Thanks Guys ???? | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Julien Barbe
    Great communication on everything but servicing costs. Told them something was broken. They took the panel off to confirm it was broken . $300 for the “diagnosis”. | Read Full Review
    6/4/2024 12:00:00 AM | Google
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