About Fitzgerald's Countryside Chrysler Jeep
Fitzgerald's Countryside Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
Call (727) 475-6228 today to schedule your next appointment.
Our technicians at Fitzgerald's Countryside Chrysler Jeep are ready to help you!
Fitzgerald's Countryside Chrysler Jeep is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Fitzgerald's Countryside Chrysler Jeep today at (727) 475-6228 to learn more
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★★★★★ Deanna TitoloGreat service but I did have to call to find out if my car was ready. All in all they were nice and helpful | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ Jennifer TremblayWe had a great experience with Fitzgerald Subaru. The process was smooth and hassle free and the people were helpful and knowledgeable. | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ Jan KeenerEveryone was very nice. Kept us updated on when the car would be arriving. Love the fact they have someone on site to help you learn how to use the car's computer system. He will even come to your house. | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ Philip MarksThis was my first service on my 2025 Outback, purchased new in December. The service staff were professional and courteous. My problem is the oil change and tire rotation, with video of the vehicles underside, took almost two hours. I had a reservation. Fortunately I had a $70.00 voucher, so it cost $71, otherwise it would have been | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ SOCRATES ORTIZHorrible service, I got there on time for my appointment and two hours later I when to ask for the status of my car and they said oh your car hasn’t been serviced yet cause you don’t sign any paperwork yet, I said that no one told me to go inside and sign any paperwork after I give them my car keys so I have to wait another hour to g | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ Christopher LittrellGreat communication and very thorough. I love the video walkthrough of the inspection. Courteous and transparent. | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Steve EndrodiAs always customer service was great thank you as always | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Robert OreskovichI had a positive experience with your service staff recently. Katrina & Julie assisted me with meeting Will in service with having my 2018 Subaru Outback looked at for an estimate for the three issues requiring your services. One issue was a loose connection requiring very little attention that was easily repaired and the other two | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Wendy RomanyszynI have been a Subaru owner and customer since 2011. I have always received excellent service. I have previously worked with Jaiden, who referred me to Jes. Jes went above and beyond making sure my Outback and i were taken care of. I look forward to working with Jes again for my next service appointment. Thank you! | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Neil WillnerExcellent friendly and very quick service. | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Semper RossEverybody here was respectful and knowledgeable. I love my new car. Thanks Travis and everyone else involved! | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Drew SantoService department is amazing. Lisa makes the experience very pleasant. Had recent service at Fitzgerald and all was performed well. Jes is an excellent service advisor. | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Betty DiazWe had a great experience purchasing our new Subaru Forester hybrid. Leon was very helpful in assisting us in making our decision. He was very thorough and explained all the details of the new car. We’ve been Subaru customers for years and we will continue to purchase Subaru cars | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Diane WalkerEveryone is very attentive and courteous in the service department. The work I’ve always had done on my car always was done well, and glad to have them close by. | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Sarah PerryI had a great experience with service department at this dealership. I easily scheduled online with a lot of availability. Customer service was outstanding, everyone was attentive and helpful. The waiting area was stocked with drinks and snacks. I received a video of my inspection and wasn’t pressured into additional work. I will be | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Lorene TutellI was very impressed with the efficiency and courtesy of this highly recommended place. With the service and care my car got, on my first visit, I wouldn’t go anywhere else. Also, my service manager, Will, was very knowledgeable in explaining what needed to be fixed. | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ DAVID GLATTHORNFast , friendly professional service. | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Allison SkinnerAmazing service department! I’ve been there a couple times now and it’s always great. I went there yesterday and Julie, the service advisor I spoke to, was incredibly helpful and amazing to work with. | Read Full Review5/17/2025 12:00:00 AM | Google
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★★★★★ Patricia TrachI took my 2017 Subaru Outback to Fitzgerald Subaru for a checkup where I had bought it new. Their customer service was excellent. They did a thorough job inspecting it and provided a video showing the whole inspection along with the results of their findings. Very professional. | Read Full Review5/17/2025 12:00:00 AM | Google
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★★★★★ Allison SkinnerAmazing department, I’ve been there a couple times now and it’s always good. Julie, the service advisor I worked with today, was spectacular and helpful | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Penny ShoreFriendly and professional staff. The Service department explained each thing that they were planning to do with my car. So no surprises. | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Cristina MartinezFast, efficient and friendly | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Daniel DonovanChanged oil and completed safety inspection | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Greg PozunExcellent customer service. Really cool how I received a video of the work that needed to be done. Will was on top of his game and got me in and out in the same day for some major work. Awesome experience! | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Ron Fowler6 mo service was very good, except 1 1/2 hour was too long. I had a $70 coupon but still pd $71. Video of service procedure was very good. They forgot to wash my car. First time they serviced my 2023. Forrester, after I. Bought it, from them. Overall I am satisfied with their Service dept. :)) | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Joel KingLow pressure, no nonsense sales experience. Staff was aware of time spent in the dealership and worked to make the process as streamlined and fast as possible. One of the best new car buying experiences I have had. | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Rebecca PaulenEveryone very efficient and pleasant | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Suzanne ConleyExcellent service! Loved the walk around video of my car being inspected! Even got a free car wash!! | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Rusty LeutzSales people are very friendly and helpful. They made our car buying experience very enjoyable and stress free. | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Lois PowellOn time. Professional. Only concern is videos are garbled. Can't understand and too fast. Also, impossible for people like me who keep maintenance records. No longer get a record of tire condition, break pads, battery etc. It is always useful to manage car health, wear and resale. | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Jacob Lovelace8 year customer Great experience with Fitzgerald Subaru service center. Always dependable. I had a lot of work done on my 2017 Outback recently. When I got it back I had felt a little vibration took it back and they determined that the wheels needed balancing, something that wasn’t needed at the time of my previous service because | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Constance KossoffA video showed me the oil change and the inspection of my auto - cool! | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Zac FritzWould be a 5 star based on the service. But the price of $750 for battery + oil change + filter seemed quite high. But they got me in with no appointment and took only 1.5 hours. And the mechanics video they texted me was really cool and useful. I drive past Bert Smith to come to Fitz. | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Carlos GonzalezI’ve had my 2018 Outback serviced 100% by Fitzgeralds since purchasing from them. So now I need the TPMS sensor replaced and I was quoted a price of over $350!!!. You would think that loyalty would come into consideration for a special price for the aforementioned issue. Therefore, I’m left with no option but to seek out someone else | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Dani Gorddardjust leased my first car, countryside subaru made it super easy. big thank you to Nika, who helped me with the test drive and everything else :) — 5 star rating over at the leasing side i changed my review following my experience at the service department. the actual work done to my car was excellent. i had a hitch installed, and th | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Beth PurcellAlways professional and courteous. Get the work done and keep you informed of progress. Great staff. | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Tim AdamsMuch better visit this time. Checkin process more organized. 80 minute visit for oil change and tire rotation. Comfortable lounge. | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Tony LanghorneI had to have service to my car, they found that the rear hub bearings were shot. They gave me a quote and I called friend of mine that was a service manager for another service dept. I told him the price quote and he told me it was way too high. He stated it should be $300-500 per wheel. Their price was 50 percent higher at $750 pe | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Anna JaroszI am very happy to have a new Subaru Crosstrek. Thanks to Sara and the staff of this Dealership. Process was very simple and well explained. In 3 hours I bought new car which is great. Dealership like no other before. I am honored to be a member of the Subaru family. Also thank you to Japanese people, for their excellent cars desig | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ S RExcellent customer service! Jess was amazing! Love the video inspection! | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Reynaldo RamirezI had an excellent experience with the salesman I had. He was very understanding and worked very hard to get the vehicle my wife and I wanted within our price range! Thank you Fitzgerald Subaru and Alex Cardullo! | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ CathyOutReally like that they do a video of the inspection so you can see what they’re looking at, especially if it’s something that needs repair. | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Dave WGreat service, professional from start to finish. They had better than the other Subi dealers, and it was well worth my 30 minute drive from Tampa. This was my first time going to Fitzgerald, but it certainly won’t be my last. | Read Full Review5/1/2025 12:00:00 AM | Google
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★★★★★ David TaskaAlex was great. Made the process simple and low stress. He was very accommodating and transparent. Would recommend! | Read Full Review5/1/2025 12:00:00 AM | Google
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★★★★★ Barbara DavisAppreciate the ride home and back so I didn't have to wait at the auto dealer ship. Also cool video of my car being serviced, unfortunately the sound was muffled and hard to understand. | Read Full Review5/1/2025 12:00:00 AM | Google
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★★★★★ Bob WignallGreat experience; quick and straight-forward process. Ace Tufts did a phenomenal job in helping to select the right car. Financing was problem-free and efficient. Ace answered all questions. We could not have asked for anything more. | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Bob EyermanFast, conplete and pointed out that I did not need a service which I asked them to look at | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Ron and Shari SchwartzLess than 1hr. Good service | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Nancy MarshankeThat was great service but I never got the car washed. I could have waited but I already was there from 10:30 to 3 with no lunch but plenty of coffee | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Sally FernselFitzgerald Subaru shopping was a great experience. Salespersons Alex, Ayesha and Yvonne were superb. | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Charlotte AsburyI liked that Alex was expecting me and had all of the details together when I arrived. The trade in and purchase process was seamless and transparent. I’m impressed by this professionalism. | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ Gina TimkoVery professional and personal. It was a very good experience. I will definitely buy my next car here. | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ Barbara ClouseJulie in service was so kind and knows how to get things done. She made me a return customer. | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Jessica PizzeckDuring the sales process at this dealership, the following things were said to me: -I need to check to see if we accept financing from USAA. I do not think we do. They have a track record of not paying dealerships. You would be better off financing through us. -Are you single? -You really don't have 2-4k to put down on this vehicl | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Mike YellinJes Santos, a new Service Advisor, has been very helpful, friendly, accommodating, courteous, kind, cheerful, and professional. Over the years, we have purchased five vehicles from this dealership, two Hyundais and then three Subarus. Subaru Sales Manager Andre Selec and Service Manager Dave Bartalis are the best Managers we have e | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ cindy goldmanI came in for oil change and tire rotation and choose to wait even though they offer free rides. The car was completed ahead of schedule and I was provided a video of the inspection. The exterior car wash completed the experience. Great service! | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ jack hanzalService is very efficient and the employees are very courteous, knowledgeable and helpful! I also feel they are honest, not recommending unnecessary work. Fitzgerald is the only dealership I have ever used for service. | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Erin McCannJes was an amazing service advisor. Her and the team went above and beyond to make sure I was satisfied with my vehicle’s service and repairs. | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Janet O'NeillEveryone is super nice! Would be nice to have courtesy car wash. Always have to ask. RIP Jack ?? | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ LARRYFast efficient service. Very satisfied | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ LuAnn TriestI’m from out-of-state and they got me in right away! Done in 24 hrs on a fairly big issue. So professional and the ladies in the office were very helpful and friendly. | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Janet O'NeillEveryone is very nice! The only thing is they never wash your car after service like all other service departments. Always have to ask. They have a new car wash. RIP Jack Fitzgerald?? | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Jamie HALL I WANT IS THE DONUTS! I'm just kidding but I love the other deserts. Oil change is faster than a chapter book and they help us whenever we need it. LOVE Subaru. ?? | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Greg KThe service was flawless, and the ride-share to and from home was convenient and better than getting a loaner car! Thanks! | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Michael WattExcellent service and great people. Alex and Rudi were knowledgable and a pleasure to work with. | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ richard pryorThese guys terrific. They worked as a team to help me secure my extended warranty. Thanks | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ WASHLAND WashLandJulie is very professional, communication was fist class and service was prompt. I'll be back as needed. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Jane BellAdrian was fantastic! Really, all the personnel were. Everything was explained completely & they took all the time I needed. This was my second purchase from Fitzgerald Subaru; I still love them! | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Sandra SeverinFacility was clean. Service was friendly, professional, prompt and accomadating! | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Gail JulienThank you for making it easy to by a new car Sara! | Read Full Review4/13/2025 12:00:00 AM | Google
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★★★★★ Colleen FEveryone there was friendly and there wasn't any pressure. They took plenty of time to introduce me to my new vehicle, too. Very professional group. A special thanks to my salesman, Adrian! | Read Full Review4/13/2025 12:00:00 AM | Google
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★★★★★ Rosemary SucicEverything great. Thank you very much. May God bless you all. Thank you Jess and the technician / mechanic who worked on the vehicle | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Rudems"Our staff strives to provide a "truly exceptional" service experience" Maury called me with the results of the lie detector test and it was determined that it was a lie. Quite honestly, I've never had such a more frustrating experience at a dealership in my entire life before this. TLDR; I told Fitzgerald that my subwoofer was bl | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Fran FalkenhaynJulie took great care explaining what was needed for my repair. She kept me updated throughout my time at Fitzgerald. Julie is quite knowledgeable about Subaru and their services as well as checking for possible recalls and rebates. I have had all my service done there and will continue. | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Marcia CypressFrom the moment I drove up to the service drive to meeting with the service advisor, everyone was professional, courteous, and efficient. It was a completely positive experience all the way to my car was ready, and I drove it away. | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ David WellfordFriendly staff and kept me well informed when getting service on my Father-in-law’s Subaru. | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Antonia ThemistocleousIt is known with Costco that the Subaru lug nuts are DEFECTIVE. I could not get a simple tire rotation. So what does one do? Take the car straight to dealer. They CHARGE me for their defective lug nuts in order to rotate tires. TOTALLY WRONG! And what happens next times? Who knows? | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Deb MichaelNoticeable difference in Subaru Service Department yesterday. Jess, was accommodating & Knowledgeable. My Outback was serviced in under an hour. Very happy. | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Pat GardenMy husband and I both have mobility issues…they were very helpful in making this appointment easier. Thank you | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Lois MosesWas only at the dealership to look, no pressure to buy, when we ran the numbers it was suggested to look at 2025 rather than used. After considering my options, I went with the 2025. Ayesha made the entire experience pleasant. I would highly Fitzgerald. | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Chris RybackiJayden my service advisor got me in and out fast and resolved the issue of my WRXSTI immediately great service great advisor | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Joe SalvatoThe team in the service department were a pleasure to work with. I fee like my Outback is in good hands ?? | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Sharon PayneMy experience at Fitzgerald began when I walked in to a very busy lobby to be greeted by Ayesha who was working with another buyer. She offered me a seat, water and assured me someone would be with me shortly. She was! The financial process was clear and “no nonsense.” I bought an extended warranty for the first time ever because it | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ SaraI’ve purchased several cars from Fitzgerald the last two a 2024 Crosstrek and lately a 2025 Outback Wilderness prior to the tariffs. Our sales rep Sara Coveny has made each process smooth and effortless. She is a true professional and is a fantastic salesperson. | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ Paula RiccioIt was a pleasure buying the Crosstrek. We were not pressured. | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ Charles JacobsonGreat service. Very professional | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Marisa Santiago-SotoFriendly and professional. | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Erin WhiteHad an oil change and tire rotation/alignment. They got me in, even though I scheduled for the wrong day. Staff was nice, easy experience! They even offered a Lyft to come get me when my car was done.???? | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Cindy ClarkEveryone was nice and professional | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Shane JakomeitGreat experience, the sale rep Alex did a good job explaining everything and helping us pick the best vehicle. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Norwood SmithFrom start to finish, the experience was really pleasant. I loved the no-haggle pricing, and the discount that was offered was more than fair. Leon, Adrian & Yvonne are all delightful... no other dealership comes close. Each person was super knowledgeable about the car, and they have demonstrated flawless follow-up. Just wish I l | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ David SpencerI was surprised and delighted to get a detailed video on the underside of my car. All in all, I found the service people easy to deal with and pleasant, with a relaxed atmosphere there. One indication: a food truck showed up while I was there, demonstrating that there was definite cohesion within the group. | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Jim AllmendingerEveryone was very friendly and professional that assisted with the service on our Subaru Forester. Highly recommend. | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Carolynn DelMonteMuch more organized and efficient this time around and my service advisor was very sweet but I can’t remember her name, sorry! My only suggestion is to get that “complimentary” car wash operational. I don’t think I have ever been there when it was working! | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Gayle WeaverSara at Fitzgerald Subaru exceeded our expectations and provided us with an extraordinary car buying experience. She is amazing and we are very pleased with our new vehicle. | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Jude RyanExcellent service and the oil change was done in a timely way. I liked the video inspection sent to me as well. My only issue is the price of the service is high compared to other vendors. | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Chloe BlumenthalI had an excellent experience getting my Subaru serviced at Fitzgerald! Meghan was patient, kind, and helpful. Every other staff member I interacted with was also delightful. Will definitely be coming to Fitzgerald for all my car service needs. | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Donna NolanThank you so much Sarah Coveny for all of your help and assistance in purchasing our Subaru Legacy. You took the time to show us the cars I wanted to check out without any pressure or rush. You did find exactly the car I was looking for and I know I will be very happy with my selection. Your patience and kindness was outstanding. | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ mario mBrought in my car for a break issue and was informed my masters and break booster needs to be replaced….. I had my masters replaced just 2 weeks prior and it’s brand new. I still got charged the $215 for the “inspection”. I basically donated my money and got scammed that day. | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Mary BrandnerHave to struggle for them to take care of my Subaru under warranty for anything. Have the Gold Plus and expected better simple exchanges to get car repairs. Subaru is a great car but if you can’t get decent service what’s its worth? Over four times in five years simple things have gone wrong and they make it out to be So frustratin | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ A JAnother great service: quick, professional and efficient. I love the new feature of video of the performed multipoint inspection! They’re my go-to place when servicing my 10 y/o Crosstrek. They never oversell nor push for service that’s not needed. Highly recommended! | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Carter JonesI took my 2022 Outback Wilderness in for 48, 000 mile service, and specifically requested oil, tires rotated and fluids topped off. 5 hours and $1250 later, my car was returned with new oil and oil pressure sensor, however, no tire rotation, no new wiper blades, and none of the fluids toped off, The main reason for service was my | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Robin PeriandriAs a woman I didn’t receive the same care I’ve received in the past from the women that were there because they didn’t have the knowledge of things | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Dr. Corinne VaronGreat service. It just took too long for an oil change | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Karri WrightHonest, good people to work with and they made me feel like family. Most comfortable I felt buying a vehicle. | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ DawnMegan was great as usual. She works hard to accommodate her customers. We really appreciate her. | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ Lyn CammackThe service personnel that I have dealt with at Fitzgerald Subaru have always been professional and helpful. Yesterday was no exception. Jaiden kept me informed on what was happening and on the solitary issue, I had besides routine maintenance, she had the mechanic working on my 2021 cross trek sit with me in the vehicle while we tri | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ Melonny McKaughanJulie was wonderful in service!! She was extremely informative, helpful and professional! Thank you Julie for all your help! | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Elie StoweLoved the video and the Lyft rides, thank you! Fast service. | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Ann MolinaroAlex made our shopping and deciding experience exceptional. He is knowledgeable and personable so couldn’t ask for a better salesperson. We love our 2025 Subaru Outback. Still learning the technology and have all the support we need. I will recommend Alex at Fitzgerald to my family and friends - a 5 star experience! | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Corrine ThomasBrought the outback in for an oil change and tire rotation on Wednesday 3/12. Had an appt for 0730. I was there at 0715. At 0730 the service advisor area was still locked and dark. At approx 0745 another employee had to open it and attempt to start to open up the computers. She was trying to appease the already 4-5 customers that | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ james madineMy interaction with Fitzgerald Subaru was through Justine Rosario and she was/is an excellent Service Advisor! My cars service was no small nor inexpensive job. Justine was able to explain the why and how in lawman’s terms. I felt very comfortable dealing with her. | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Meghan ParkerOutstanding Service. Nothing could have been improved ?? | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Anne RyanVery prompt service - the photos were helpful The service desk person was helpful and professional- sorry I didn’t get her name | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Bruce PedlowI think the use of video of technician inspection process made it easreat y to see additional service suggested. Great idea. Service was done on reasonably quickly, but Justine had said she would have car washed and it wasn't. If the car wash was down, she should have explained when I saw her when I paid and picked it up. | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Paul GiovanisI was especially happy with the tech sending me a video of my vehicle showing me all that he had checked.excellent feature. Also friendly service. The only negative was the cashier said that since she had already closed out my ticket before I had gotten there to pick up my vehicle that I could not use my 10% off coupon. I had dropped | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Rick BosheEveryone I had contact with was courteous and efficient. Our car was repaired in less than the estimated time. We are just here for a short vacation so every day is important. | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Twila HuehnHad a great experience buying a new car 2025 staff was very helpful on everything they explained everything Leon was our salesman and we couldn't have asked for a better sales rep. Leon explained the whole inside the car before we ever left so we were pretty comfortable leaving Love the car thanks Leon. | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Arin AustinPainless. Got what I wanted, same day. Felt like family. Ace, Rudy, Mehgan and Vince...Thank you! | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Kyle BroadieAmazing service department. Really go above and beyond. So many great experiences with dealing with that team. Meghan is a rockstar. Will be back and next car purchase will be here. | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Jennifer JanecekAfter having our car for several days due to a recall part, the car came home with a visibly low tire and one that was completely flat. This was after they completed a 50K service. They seemed to take the time to show us we need to replace the tires, but not fill them with air. Up until this visit, we have always been pleased. | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Pat PriviteraWhat an amazing experience I had buying my Subaru Cross Trek from Fitzgerald’s. Sara Coveny my sales rep made my experience of buying a vehicle like no other. Sara and the staff of Fitzgerald’s were very pleasant and very knowledgeable they made me very comfortable throughout the whole process of the sale. Thank you Fitzgerald’s and | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Donna FriedmanLove my Subaru Crosstrek Fitzgerald Countryside took great care of me & my car during my service, oil change, this week and their sales team is also great. | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ DianeThey took great care with my subaru. The new tires and the wheel bearing repair. The car rides like it's brand new. | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Stephen WebbVery convenient and the service advisor was freindly and vehicle completed in a timely manner Thanks | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Arin AustinPainless. Got what I wanted, same day. Thank you! | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Bobbie RaineyI'd really appreciate if they would stop adjusting my head rest, seat and steering wheel for their comfort. They are in the car for less then 5 minutes. Deal with it!!! | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ S MurphreeLane in the Subaru Parts counter is very knowledgeable and courteous. I drove from Tampa and he helped me with my Genesis parts order on February 24, 2025. | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Donna HicksI've taken my Outback to Fitzgerald twice for warrantee service. I am very pleased with their customer service department. Very knowledgeable and courteous! | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ Maribel PericeAs usual, service was great, Jes Santos took care of me and my car’s needs and very accommodating. The whole experience from check-in to Video inspection to check out was quick and easy, good job to all! | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Teri PecoroniService was great I appreciate the video of maintenance work on my 2 year old Outback. | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ David RankinExcellent support and service was effective and done quickly. And assisting with our transport to and from our home was of great benefit. | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ Melony MiklIf you ever want the perfect car purchasing experience I recommend you to go to Fitzgerald Subaru Clearwater. I have purchased before and also sent many people to this dealership and it NEVER disappoints. | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ mecope7These guys and gals are terrific! Jayden really got things on track with patience and understanding. Thanks Ryan! You did exactly what we talked about. Nice to know there is still honesty in the automotive industry. | Read Full Review2/9/2025 12:00:00 AM | Google
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★★★★★ Mary Sue OliverI had to have more work done than expected. Jes Santos was very helpful and kept me up updated throughout my 5 hour stay at the dealership. | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Michael EllisAdrian, and the entire dealership team treated me far better, kinder, and more openly than I could have hoped. The exact model I wished for was literally "In Transit". I made a deposit for first refusal, Adrian took care of the rest. He tracked that vehicle and kept me updated. Forester arrives a week early. Ending, Fair Trade Value | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Marty StormsBought a Forester wilderness model yesterday. Anibal was out salesperson and he was wonderful. We went for two yesterday drives, he was patient, personal and he knew his cars! I give him a 10 pot of 10. | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ karen hoytAmazing customer service and communication | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Charlote ElbeAs always great service and friendly and efficient staff. Meagan was very professional in explaining the service that was planed and also able to include a last minute ac request. I love my Subaru znd truly happy with the dealership. | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Joyce SbrissaMy experience with Fitzgerald Countryside Subaru was absolutely wonderful. My sales rep Anibal Carrasquel was so nice and helpful. He was so patient with me, I know I must have asked him the same questions over and over again lol. I have been looking for a car and I had went to other car dealers and test drove other vehicles. Buying | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ Ariel ElvambuenaEverything was professional! | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ Charlie RobinsonI am very happy to share how much I have been pleased with Fitzgerald Subaru. From the sales person to management the service has been First rate and it is a pleasure to work with them. | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Vyonne VacanteStaff is always professional and helpful. | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ Anne BowmanI love Fitzgerald Subaru. The culture appears very guest/customer friendly. Our salesman,Leon was remarkably pleasant, informative and full of knowledge about the car I purchased. Rudi , as well, gave us his full attention, and was extremely kind, helpful and informative!! Five stars and two thumbs up to both!! I’ve been servicing | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ Bob NBought our first Subaru from Alex C. He was so patient and understanding. He did a great job explaining things so we were able to buy the right car for us. Thank you Alex for doing your job so well. | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Mike JohnsonExcellent dealer; Sara (sales) was awesome. Simple process, straight answers. Wrapped up a buy in under six hours start to finish while another dealer was five days in and stalled. | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Lindsay GrahamAdrian "Ace" Tufts is about as no-nonsense, yet sincerely capable and kind human being I've ever met in the car business. He took amazing care of my dear friends Bill and Peggy. Everything was ready for them when they arrived and that was splendid. Adrian is your "Ace in the hole" for car buying. I would ask for him if you are luc | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Marty StormsI waited 2.5 hours and then went to ask what was going on and the car had been ready. The car didn’t det the complimentary wash. Last time I had to ask and then they washed it. This time I couldn’t wait any longer. I wasn’t too pleased. | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Tareque RahmanThe service was great and the members I interacted with were very nice and helpful. They provided updates & a loaner since it took an extra day. | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Patrick BradySimple and quick experience, they even include a complimentary Lyft ride to and from home while the vehicle is being worked on. Meghan is the best and helpful every time I go in. | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Diana GiannaulaVery professional and skilled mechanics. Sent me a video of their work which was wonderful and helpful. The staff is very pleasant and accommodating. | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Al MurphyFitzgerald Subaru was great to me. I always trust my Outback’s service to them. I’ve had my car for 100,000 miles and they are honest to goodness a great place to get your car maintenance done. Meghan and Jayden were fantastic. I really appreciated the updates by phone and video. Super people and super service!!! | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Ray LeoneTook 5 hours to find a slow leak in a tire | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Debra WindsorIt is a company that’s goes above and beyond helping there customers And the new video they send you is a good idea thank you Fitzgerald | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Frank CatenaccioThey are fast, efficient, and do a good mechanical job. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Tanna MurphyWe were very happy with the experience at this dealership. Our Sales Associate Adrian was excellent to work with and made the process smooth and easy. He went over and beyond not only just with the sale, Adrian continues to answer any questions and be there for any assistance. When we are ready to buy another Subaru or another vehicl | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Sheryl HarperAmazing Experience, Buying a new car is not fun. This was totally the opposite from any car dealership I have experience. I was greeted by Yvonne and she said it would be a few minutes. She introduced me Anibal my sales person. So patient and knowledge answering all my questions on the different makes and models. Rudin the financ | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Jay RossiWe purchased our new car in Illinois. This was its first service. Staff I dealt with was very friendly, but the building was out of the nineteen sixties.My opinion. In Illinois, you could eat off the floor in the service department actually even where they work on cars. This place was scary. Provisions were made to protect my carpet | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Robert DeesExperience in January 2025 was great, Justine was very helpful in getting my Subaru serviced! | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Jeidy BeltranGreat customer service! Sales rep Alex Cardullo especially, went above and beyond to make our purchasing experience a great one. | Read Full Review1/26/2025 12:00:00 AM | Google
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★★★★★ Tara ByrnesI drove my Subaru to FL from CT and was in desperate need of an oil change. Meghan was able to squeeze me in last minute and I was very happy with the service and communication. | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Miguel FanaCourteous, knowledgeable and professional staff from the Service staff was very nice to see. When you enter the recording area everyone greeted and welcomed me. Very nice pleasant experience in a timely fashion. Made me wanna hang out with them for a little while but patients were waiting for me at the office. ?????? | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Roland MoulinPoor inter staff communication led to my car not being ready on the same day They had to give me a loaner the next day so I could make an appointment They at lease made that right | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Pat HickeyHard to find (for an out of stater) but service was prompt, waiting room comfortable and coffee and donuts! | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Dale HahnHad car for over a week waiting for a call from Subaru US to cover warranty (gold plus). Picked up car and had fixed elsewhere. Meaghan did a fine job. Am still waiting for a call from Subaru. | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Anthony PlatheDid not automatically wash the car. Had to ask | Read Full Review1/20/2025 12:00:00 AM | Google
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★★★★★ Milr HeddlestonFitzgerald service is outstanding! The service writer, Meghan Parker is friendly and very efficient. The tech that serviced our vehicle sent a video showing what he had done as well as things that needed to be taken care of that was not on the service schedule. Kudos to both Meghan and the tech. | Read Full Review1/13/2025 12:00:00 AM | Google
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★★★★★ Crystal RothschildEveryone in service department seemed nice but not very helpful and tried taking advantage of me. Bought a 2024 crosstrek in July (brand new) went in for my first oil change and needed a patch in one tire (damn nails!). I had a few other complainants/issues with the car/special features. I felt like my issues were brushed off and | Read Full Review1/12/2025 12:00:00 AM | Google
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★★★★★ Karen SkotnickiMeghan Parker our service advisor was exceptional! We were on vacation, and three hours from our hotel when the dashboard on our Subaru lit up like a Christmas tree. It was 4 pm and we knew it would be hard to find service. We were close to the Fitzgerald dealership and went straight there. Meghan arranged for a quick diagnostic test | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Beth BurkeMegan went above and beyond. Thanks Megan! | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Michael ZaccardiNo pushy salesman, easy trade-in and transaction process and was able to drive away in my dream car within 2-3 hours. Get them while you still can! | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Vanessa WaughAsked to add window washer fluid along with the service which is supposed to be included and didn't do it. For what they charge I was upset about that. Felt like it was all way overpriced and not a good value at all. On the upside the car was done in little over an hour. Had to reset some settings as well which I didn't appreciate. | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Cathy A NorrisTook my 2011 Outback to dealer for oil leak service in April '24. Spent over $4k then & was charged for an item that wasn't on my written estimate, nor discussed. Took car back yesterday for continued oil leak problem. Had an appt @7:45am. I called to check on progess around 2pm. My assigned advisor never called back until I called | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Darrell HylenWe met Adrian at the door of Fitzgerald Subaru and from the first hello we knew we wanted to work with him. Adrian is not pushy, listens, and was able to answer all our questions. | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ Nate SkinnerNika was so helpful and responsive throughout the process and focused on assuring we got question answered and our timing fit our schedule. This was one of the most pleasant car buying experiences I’ve ever had. Rudi in finance was also helpful. They use tech that made the paper-palooza that usually comes with buying a car a distant | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Gina SignorI was in a real bind when I arrived at the Fitzgerald Countryside Subaru the evening of December 21, 2024. My car battery "died" and my car had to be jump-started for me to get there. It was a little after 5:30pm, just minutes after the service bays closed for the day. Justine, the service agent at the desk, was closing up shop for t | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ James McConvilleGreat: efficient and professional service in a timely manner. | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ Sandy FaulkBest experience EVER in buying a new vehicle! | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Dennis HigginsVery friendly people made buying a car a joy | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ BossDogNew update .Polite and very good service. The technician did a great job explaining and showing on the video clip what he checked, services he provided, and opinions of possible recommendations, which i agreed to. The waiting area was clean and provided coffee/tea with automatic despenser. Checked out quickly. My own mistake was f | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ Caryl MackI had to have a new battery. The service was great, but I had a long wait. I asked them to put the original battery in the trunk because it was only a week old. They forgot to do it, so I had to drive up the next day to retrieve it. Wasted time and gas! | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ Karl WolfensteinSales staff is , friendly, knowledgeable, and polite. So far, I have been treated like a favored family member. | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ K. Kelly Weatherspoon5 stars for the courteous service ??, but -1 star for the price. However; any dealership you go to for service nowadays is crazy expensive with markups. Note: they did not charge me to diagnose a connection problem with my new iPhone and CarPlay ?? | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ Gina SignorSpencer, Tori, and everyone else I talked with were friendly, prompt, efficient, and kept me informed of progress. They took good care of my "Sabal Suby" (2022 Outback Wilderness) throughout the service. ?? Always a good experience! | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ Paul StevensService was handdled by Meghan Parker professionally as usual. Getting a loyal customer serviced during busy times. Dealership is first rate and have a long term customer in me. | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Barry PearlsteinWorked with Sarah, who gave me above and beyond customer service in getting my new car. Good experience! | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Frank CapizzanoGreat service appointment coordinated by Jaiden my service representative. Appointment was timely and all service work was completed within the specified timeframe she provided to me. Also, video provided of service technician checking undercarriage of car was helpful in identifying all items that were visibly checked. I will return | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Mary MantionePleasant and helpful staff Fast efficient service from beginning to end Really liked the new video of my car on the lift. Even enjoyed the narration! | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Dani Gorddardjust leased my first car, countryside subaru made it super easy. big thank you to Nika, who helped me with the test drive and everything else :) | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Earis EubanksTerrible people in this place | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Clarence WilkinsonI have purchased new vehicles for over 50 years and this has been the best experience that I’ve had! There was no high pressure salesmen. They answered all of my questions. I was satisfied with the amount they gave me for my trade in and the price I paid for my new vehicle. I would highly recommend Fitzgerald if you are looking for a | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Sylvia RuetzMy sales agent Ayesha went above and beyond allowing me to find the best vehicle that was comfortable, affordable and even the perfect color. She and the finance manager Andre stayed late to complete the deal! I would recommend Fitzgerald Subaru to all of my friends and clients. | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Dani ThelenThe service department did not take down what my issues with my vehicle were correctly even though I told them multiple times. I dropped my car off for service at 9 in the morning for a 9:15 appointment and was told that they would call me with an update later in the day. When I called at 4:15 pm they had only checked out half of it | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Diane BashtonThank you for great service, as always! I bought my Forester brand new on January 1, 2017! I have and would never take my Forester to any other service center since. Everyone is always professional, polite, helpful and everything needed is done well. Sincerely, Diane | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ Tari CarrI had a minor issue to look at...they did a great job but the wait time was way too long | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ WiggleboltWorked with Troy, one of the service advisors. We was able to get me taken care of very quickly. Great to work with, I will recommend to friends and family. | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ Pat StickneyThe staff are always very pleasant. I do take exception for charges over $300 for warranty covered repairs. The explanation was totally unsatisfactory. | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Marg EExcellent service Loved the video of the mechanic working on my car | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Devin PostonVery easy, friendly, no pressure experience in buying a car. Very professional service throughout my entire experience. Anibal Carrasquel was my salesman and made the process enjoyable, easy, and quick to navigate. Excellent! | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Sharon VizardFitzgerald Subaru does an outstanding job - above board in every way - I highly recommend them. The car buying experience was pleasurable-absolutely no high pressure, and all my questions were answered to my satisfaction. I enjoyed working with my sales person Nyka and my dealings with the finance manager Rudi. There is no other de | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Tony DockeryExcellent salesman (Alex). Not pushy, professional, fun to deal with and very knowledgeable! Love our Subaru Ascent Touring!! Love Fitzgerald Subaru. Thank you for making this shopping experience so enjoyable after all our comparison shopping with other Subaru dealerships | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Laura GoehnerOutstanding service from the team at Fitzgerald Subaru Clearwater. They were helpful, explained what needed to be fixed on my car, were very patient while I decided if I wanted the work done and then did the work promptly for a good price. Thank you for the great service! | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Chris BryantIt was a great experience in and out in 2.5 hours.. Nika was great to deal with made my whole buying experience an A+ | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Ashley TiptonWe had two positive experiences at Fitzgerald Countryside Subaru this week and ended up purchasing two vehicles (our 2nd and 3d Subarus) with the help of Adrian “Ace” Tuft only a few days apart. Ace is an asset to the Subaru team and exceeded our expectations. He has extensive knowledge about every vehicle and provided the informati | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Bradley ScharpHonest professional and courteous highly recommend | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Carole BrussellThe extremely well organized service department made my visit very easy. Plus, the employees were friendly and a pleasure to work with. | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Thomas .HoferExcellent service. Meghan Parker handled an emergency with a slow leaking tire, had it fixed quickly and I was on my way. Quality service at Fitzgerald Subaru is main reason I keep returning, making the drive from Tampa to Clearwater for service. | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Diane KobernickThis is my 2nd subaru with Fitzgerald | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Marianne MullanExcellent service. There was a long wait more available service times would be helpful. | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ skip williamsNo pressure and great Customer service. I am pleased with the entire procedure. I highly recommend Fitzgerald to everyone. | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Elena ArratiaI am extremely happy to have a Subaru. Special thanks to Anibal plus the staff with the process. I recommend this dealership. I recently arrived to Florida during my retirement process from 20+ years in the US Army relocating. Anibal assistance finding the right Crosstrek around Florida state for me was outstanding and most important | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Rebecca HallstromI was pleasantly surprised to get a full video of the inspection of my car. So thorough and all explained so well! We are a Subaru family and always receive the best care from Fitzgerald! | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Melissa AugustineI really like and appreciate the Serice department! Customer service is friendly and prompt. I get a video review of the engine, fluids, filters tires, brakes and underneath the car too. Awesome! | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Kalleen MarquiseGreat experience with Anibal at Fitzgerald Subaru. I bought a car previously from Fitzgerald Hyundai and had such a great experience that I came back to this dealership. Our car was total loss in Hurricane Helene so was hoping for stress free experience. This was no nonsense, no games. Anibal helped us find a car that met our needs a | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Ann AuCoinFantastic salesperson. Sara was exceptionally knowledgeable and professional, the best car salesperson we have ever dealt with. | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Gisela BennieNothing but positive feedback. Thank you, team at Subaru! And thank you for also washing my car!!! G.B. | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Sharon CorveyI was treated respectfully and in a timely fashion. I was notified via text of the progress. Great job! | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Paul MontesiDealership is great , just wish they could pave the dust bowl. | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ brian baezI had purchased my first Subaru from Sara in 2022 but unfortunately I lost it from hurricane Melton. I knew That i wanted A Subaru again and automatically went to see Sara. She made the whole process easy and straight to the point. The whole team at Fitzgerald is outstanding! | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ Kerry MauritzenDuring Hurricane Helene, I lost my 15 year Honda Accord. After reading recent reviews with Honda having so many recalls, I decided maybe to look at Subaru. When I walked into Fitzgerald Subaru, I was greeted right away by a salesman named Tony Diamond. I explained to Tony that I was looking for a Sedan because I’m petite and feel com | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Maryann MitchellVery courteous & helpful. Addressed the problem & fixed it. Meagan Parker( service advisor ) is wonderful. | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Constance KossoffA video showed me the oil change and tire rotation done to my car. I liked that!?? | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Bernadette FowlerReps in the service department (Jaiden Dyerin my case) are professional and informative. | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Dee StaerkerKind, patient and very knowledgeable salesman! Due to my extreme circumstances, Helena totaled everything in my home and my 2 vehicles, 1 was a2023 crosstrek. I lost all paperwork also. Without access to financial records ur fabulous finance team didn’t stop until they were able to get me financed! The finisher, Rudy, couldn’t have b | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ Kevin KlimOverall, the service was excellent. It took longer than I expected, because they had to replace a tire. The only surprise was the cost of mounting and balancing the tire, which was $34. That seems higher than most service providers. Overall, the customer lounge is comfortable, but not well stocked. There was no water or snacks availa | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Delores TerzickThis is the second time I made a car purchase from Fitzgerald Motors. Leon Fisher and Alex were so helpful with setting me up properly to drive away with my 2024 Subaru Crosstrek. They also assisted me with follow-up questions and called to make sure I was comfortable with my purchase. This team is GREAT!!! | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Carol LevinFitzgerald countryside subaru is my go-to place for maintenance on my ride. Their auto mall is convenient, clean and most enjoyable. The landscaping and facilities are quite pleasing and they took excellent care of my Subaru. Everyone is welcoming and pleasant. This is the best care I've ever received from any dealership in Florida! | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ Rubin GramaExcellent service including Meghan parker | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ margaret scullyFirst time visiting. Wanted to try another Subaru dealership that might actually care About the customer. I brought it in and told them the problem with my air conditioning. They said it would take four hours. I did not need a multi point inspection. I just received that two weeks ago from another dealership. Didn’t ask me if I wante | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ skip williamsNo pressure and great Customer service | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ Joseph Kimmel IVI scheduled my car for service and asked for a loaner, which they “reserved” for me. When I showed up Monday morning, they said they did not have a loaner for me. This is super inconvenient for me because I work all over Florida and cannot just take a lift. When scheduling my car for service I am adamant that I need a loaner. This is | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ Mary PavoneBuying a car remotely was made easy by Fitzgerald salesperson Adrian and manager Andre. I had lost my 2018 Forester to hurricane Helene. My son found a likely replacement on line at Fitzgerald. Adrian sent photos and provided all the information we requested. The courtesy, concern and trust that both men offered were greatly app | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Otto HofmannNika was amazing! Knowledgeable and professional. The best car buying experience is at Fitzgerald's! | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ antje wortmanProfessional, thorough and forthright. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Hernani HernandezThe employees are so nice and friendly..sarah ask me what I want to make it easier to me..the manager is really good and two more guys were so accomodating. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Mike YellinMeghan Parker is one of the best Service Advisors we have ever had! She is always helpful, friendly, accommodating, courteous, kind, cheerful, and professional. Over the years, we have purchased four vehicles from this dealership, two Hyundais and then two Subarus. Subaru Sales Manager Andre Selec is the best Sales Manager we have | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Bramwell BoneMy first service on my first Subaru. (Previously a Lexus owner.) Just to say I like my Subaru outback better than my RX350 and the service was first class. They gave me a voucher and made no attempt to sell me things I did not need. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Diane SternJaiden was great! Everyone was very nice. This was for my first 6 month service on my new Subaru. Only reason I put 4 stars instead of 5 was because originally I had trouble getting this appt set up before my service voucher expired. Most likely due to two hurricanes that we had back to back and I was speaking to an offsite scheduler | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Rene BrosnanAlways excellent service!! Meghan is always pleasant and professional!! Thank you!! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Robert ScheriffOur sales person Anibal Carrasquel was fantastic as well as the finance manager Rudy. This is our second car purchase in four years and will continue to buy from Fitzgerald when we want to replace out Outback. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Lois AyotteDependable. Efficient. Friendly. Helpful. Knowledgeable. Trustworthy. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Andy PolceTook longer than expected and initially told. Was also told initially that it wasnt covered u der warranty but it was. Subaru quickly rectified the situation and all was good | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Lisa EscalanteWorse service ever!! Ask for an oil change, add air to the tires and correct an error on the Starlink System. I received the oil change, they didn’t touch the tire pressure and told me to “Contact Subaru” for the Starlink System when the error clearly stated to take to the dealership. After contacting Subaru Corp. they said it ha | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Tim ArbutineAdrian was an absolutely excellent salesman and helped me to the best of his ability and I am very happy with the crosstrek that I purchased. | Read Full Review10/23/2024 12:00:00 AM | Google
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★★★★★ Jen MurrayFitzgerald Countryside Subaru is the best. I needed to have my tires checked. They knew I had a small window and got my car back to me in time for me to get to work. | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Linda MacKayAlex made my buying experience at Fitzgerald Subaru as painless as possible. He was very patient with me in answering all of my questions. Yvonne made the financing process move rapidly. I love my new Crosstrek! | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ gerard macdonaldQuick and courteous service does say it well. I that Megan deserves a raise! | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Barbara AnsonCame in needing a car quickly as mine died unexpectedly. Found a great Outback and a wonderful salesman. ?? | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Chris FairchildThe Subaru service center is top notch. Always advises me of upcoming needs rather than surprising me with big expenses during other jobs. Communicates well and efficiently. | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Bill AllenEverything was very good. All personal were very courteous | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Thomas AgriestiVery pleasant and professional staff. Repairs were done in a timely manner. Would recommend to others. | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ kelli reedJordan at Subaru Service was very professional and helped me get my Subaru’s oil changed and fixed a few other minor issues. All the staff were great!! | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Carol NeptonMy salesperson, Alex Cardullo, was great. He called me when the model and color i wanted as my First Choice, surprisingly came onto the lot. I am very happy to become a Subaru owner because of the outstanding safety features. Paying and paperwork was very easy. I removed one star from the rating because the wait was very long to go | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Peg BalcoBest experience in purchasing a car is with Fitzgerald Countryside Subaru. Three years ago we purchased there with Rudi and he was fantastic. He was promoted and we when we needed a new car (because of Hurricane Helene)we were fortunate enough to work with Sarah. She was fabulous. She made our stressful situation so much easier than | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Diane WoodyMy 2016 Subaru Forester was totaled by hurricane. Needed a new (to me) car. So I went back to Fitzgerald's Subaru in Clearwater. The salesman, Leon Fisher , was excellent. Understood my needs, went over and above to help. I bought a 2021 Subaru Forester with just 9000 miles! Leon even loaned us his own car to return the rental vehic | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Linda HeinGreat customer service. Very friendly and helpful. I found a great car. | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Gayle JonesAdrian Tufts took care of us with the purchase of a Subaru Forrester. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Susan StanleyThe Clearwater Subaru Team is great! Very helpful and friendly. | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ Stephanye DavisVery unhelpful. When we shared our used model desires and budget to pay cash- the “salesman” snubbed this to get us into financing new. When we pushed back with what’s been offered on their used car website, he wouldn’t even show us the 9 cars he had listed on the lot within our perimeters. We left and bought a car at LOKEY Nissan! | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ LORRAINE HERRINGI had an appointment, they told me an hour to an hour and a half and it only took 45 minutes, I had a coffee and a cinnamon bun, while I was waiting, and they washed my car! Also, the mechanic did a video on everything he was inspecting. He should have just included his face first, but it was a fabulous, the best oil change experienc | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Tony RussoAlways a pleasure working with Thomas, he is the best! | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ j shymkiwVery impressed with video of work done ?? | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Courtney WilsonI just purchased a car yesterday from Sara. The entire process was seamless! Yvonne handled the financing paperwork and made the process painless!! Thank you ladies for your help and getting me into my new vehicle!! ?????????? | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Fred BrownThe service personnel were very helpful and great to work with. | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Deborah Mathews Kelley, B.S. CSAOur buying experience with Fitzgerald SUBARU was a slam "dunk"! :) thanks to our great salesperson and her team members. Sara was wonderful and she taught me everything I needed to know about my new Forester. | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ eve cashonEveryone was very helpful. The salesman, Tony did a great job. Yvonne was very helpful to me. I would recommend Subaru. Thanks to Vince for the technical help | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Angelina DragonettiService was fast once they got to my car. I had a 8:45am appointment and left at 2:30pm. Im not too familiar with these processes but i feel like it shouldn't take 6 hours. | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ fizzbod2I appreciate Jordan's efforts to make my visit to Fitzgerald enjoyable. | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Pete ExlineGreat experience start to finish. Despite arriving close to closing time, they arranged two test drives for us including moving a vehicle out of the showroom. Sales was informative but not pushy. Finance was the same. No pressure at all and they honored their advertised prices and negotiated trade values to the penny with no surp | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Steve EndrodiAs always customer service was great Meagan was very professional and explained all options and the video of the inspection was helpful and informative by the Mechanic | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Yomi RoseI had another great experience at Fitzgerald Subaru Clearwater as a returning customer! Adrian and his team was incredibly helpful and made the whole process smooth and stress-free. He took the time to answer all my questions and ensured I was happy with my purchase. Highly recommend them! | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Rachel ParkIf you're looking for a no-nonsense dealership, choose Fitzgerald Countryside Subaru. The prices online are the prices you'll see in-store, and their fees are some of the lowest in the area. Plus, their salespeople are not commission-based and won't pressure you into a vehicle you don't love. | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Salvatore DiMeoUnfortunately I have to update my review. I bought my 2009 Subaru Forester In September of 2022. I was told that the head seal gasket and drive belt were replaced. The car had 112,600 miles on the car when purchased. I asked this question because Subaru vehicles are notorious for head gaskets going at around 100,000 miles. I now have | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Susan Swetlow SilvestroFriendly, knowledgeable staff. Not pushing you to by a car and if you do they don't push extras on you. If you say no, they respect your decision. Great vehicles!!! Tony Diamond is your go to guy!! | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Thomas DaleyGreat experience Megan at the service counter explained everything and was very polite. Need more elite staff like Megan! Thank you for making my service interaction exceptional. | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Ed WydockAlways a positive experience with the Service Department. Meghan is very pleasant and courteous, and maintains continuous communication throughout the service appointment. | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Ken MeansWhen my wife started her car at work to come home, the Check Engine light came on along with many other lights on the dashboard. I made the soonest available appointment to have it checked and fixed at Fitzgerald Countryside Subaru. I expected a 2 hour wait to determine what the problem was and not knowing what the fix would be nor t | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Sam TriassiMy Subaru Forester is the best model ever. It’s easy to drive, comfortable and without any issues. Thanks for taking such good care with routine maintenance. Thank you Fitzgerald Subaru! Blessings to all. Virginia Triassi | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Jennifer CoxQuick service, service department was very transparent and a pleasure to do business with. | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ Wayne KosfeldFitzgerald Service is a positive experience, pleasant Service Personnel to interface with trained workers to get you up and running for the long run. | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ Robert CornellSatisfied. Sales Associate Anibal Carrasquel was excellent to deal with and was helpful in every way. He provided me with useful information regarding the car and answered all of my questions. | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ Tabita ValentineThis was my second visit to this dealer. First time was a complete disaster with the advisor failing to communicate that the part I needed was never ordered, and then lying about it and evading my calls. I gave them another chance for a recall repair this week - once again they failed miserably. The appt was for 8:45 am (dropped off | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Elisa CoronaYears of service at Fitzgerald Countryside Subaru, never a bad experience, Not upsold on services/parts my car does not need. Will continue to use them as my vehicle service provider. PS: Thomas is always helpful and informative. | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Winston GrayHad an amazing experience purchasing a car from Fitzgerald Subaru. They do the opposite of all the "bad stereotypes" you think about when you think about going to a dealership. No run around, no dumb games, just gives you the information for the car and helps you get approved. Love my new car and can't recommend them enough. Alex hel | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Dawn KlineWonderful service rep, Jordan. I appreciated all of the communication and willingness to have additional items added to my original list. He was great to work with. | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Sue MillikenGreat service and the Meghan is the best! | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ San WolvertonAppt for 9/9/24 Always on time, easy and efficient service at Fitzgerald Subaru. I had everything checked, tires rotated and checked, cabin filter, air filter…I was out in about an hour +! All the service advisors are superior. For this service service, Jordan helped me. He is professional, positive, and very kind. He explained ev | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Lori MostromThere was a mixup of the services I wanted for my car but it was handled immediately. I Always appreciate the Lyft ride | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Rose StoutI drove from Texas with a sound banging under the car. Called Subaru while on the road trip. They advised to come in on Sat. They diagnosed the problem, had the parts and fixed the issue. Tom was kind and explained it all to me very professionally and courteously. So nice dealing with him. Great service. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ gregg limaEveryone associated with this transaction was professional, courteous & honest. This was a very positive experience. | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Karen PerkinsI could not be happier with the service I received at Fitzgerald! From check in to pick up was awesome! The staff was awesome, I was floored to get a video of my vehicle being inspected and advised of the work that needed to be performed. I would HIGHLY recommend them to anyone needing service! | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Patricia KochWe had our car serviced at Fitzgerald Subaru. Jordan was extremely helpful and responsive our requests. Highly recommend them for maintaining your Subaru. | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Olivia WuI will drive 3 hours out of my way so I never go back to this terrible dealership. Went in to get batteries in key fobs changed and to get a replacement part for my interior. The tech insisted that the batteries had full charge even though my 2020 outback computer read on the screen that they were low. Refused to change them. Tech t | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Catriona HillThey had the car for hours then told me at pick up they cld not fix what was wrong with battery drainage due to lack of part… I should have been told that in the beginning, not at tick yo. Someone had left nasty greasy fingerprints all over the dash which made feel I wld throw up… disgusting! Also you used to run the cars through car | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Lawrence TrnkaNika was excellent. Seamless transition between vehicles 10/10 would buy from again | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ PamelaAyeisha was wonderful to work with. She listened to what I was looking for and found the exact car I wanted! Love my new Subaru. The car buying experience at Fitzgerald was a breeze. I will definitely return to them when I need another vehicle. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Jessica H JohnsonExcellent experience, Nika was patient with me helping me find the perfect vehicle for my needs, treated very fairly without pressure. Extremely satisfied with the entire purchasing process. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Robert RussellSales Associate Ayesha Stephenson and the entire staff did a fantastic job in connecting me with my Subaru. I will gladly recommend this dealer. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Karen GarciaI had an excellent experience purchasing my used Outback. The associates involved in closing my deal didn’t rush me and treated me with respect. Attention to detail was a home run and I felt at ease throughout the process. I highly recommend Fitzgerald Subaru for car buying with confidence. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Alana ZieglerBought my car here last year and had a great experience! Process was quick and smooth and Rudi, my salesman was very communicative. I now get services done here 2x a year for my oil changes and it’s great! Everyone is normally nice. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Jackson HanksI had a great experience buying my first car from Tony. Also, I absolutely love the car. Both Tony and the manager (I believe her name is spelt Yvonne) were wonderful and if I were going to buy a car again, I'd go back to them | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Peter KreuzigerBest service in a long time~ Thank you Alex Cardullo. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ BrendaI found my Fitzgerald representative Ayesha was very personable and helpful. She was never pushy or overbearing. I would recommend Ayesha and Fitzgerald's Countryside to anyone interested in purchasing a Subaru. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Read WinelandGreat communication, done on time. Sent me a video of the inspection. | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Jude DeckerMy car needed an oil change and an interior side panel replaced. Everyone I met were professional and friendly. The waiting room was comfortable and the time went quickly. I was sent a video link that had the mechanic showing and talking me through what was done and checked. I even saw the undercarriage! I know my car is getting wha | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Andrew EzzatGreat staff and service. They went out of their way to rush a part prior to my trip. I highly recommend this establishment | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Christopher LucasAlways great customer service and technicians service!!!! From all associates | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ edvina dedeckerI wasn’t very happy with the way they brought my car back after changing the oil. They didn’t use any floor protectors and door inside was full of black marks. First time at this place and the people are not to friendly. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Joe MBuying at Fitzgerald Subaru was the best decision I’ve made! Nika, Yvonne and Vincent were total ROCKSTARS! They were very knowledgeable and friendly, I never felt pressure to buy. The entire team answered all my questions and they obviously know their product. I actually had a lot of fun with them. Best car experience ever (and I’m | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Betsy RWent for routine maintainence. Always expensive but work was done quickly. Good waiting area where I could do office work while waiting. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Lou TService at this dealership is very good. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Ken BI have been a customer of Fitzgerald Countryside Subaru since 2017 and have always been very pleased with the service I received. This service department was the only place that serviced my 2017 Forester. My 2023 Forested was purchased from Fitzgerald. The customer service received today was a total disappointment and I asked for | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Samantha MI recently purchased a car for the first time, and had a very pleasant experience with this dealership. Alex was very nice and was very helpful through the process. The car I purchased had a tiny cosmetic issue and the dealership agreed to fix it. I just had the car serviced for the issue and that was also a very pleasant experience. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Dave MarrashEnjoyed my visit for my oil change. | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Caroline McMahonI’m going to give them five stars because I love the video they send showing the issues with your vehicle. The only “problem” I have is that my appointment was at 10:30 and I showed up at 10:10 and didn’t get the video until 11:42. This was for an oil change, brake flush and a filter change. It still took another two hours to finish. | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Samantha PuglieseThank you Jordan in the service department for your outstanding customer service | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Betsy MarvinMeghan was very helpful and great to work with!! | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Kathi BarryReally loke Fitzgerald Subaru.. Always easy to work with no matter the department.... | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Pamela MonizI enjoyed buying a car here - the people were friendly and I was comfortable and trusted them. I had done my research first on what I wanted so I approached the adventure with some knowledge and was able to ask the right questions. . | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Bill McCainService was excellent. Meghan was friendly and efficient. She made a follow up call to make sure I had received all paperwork by email. Thanks | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Dorothy JVery friendly and personal! I would highly recommend Fitzgerald Subaru Service. I love that if they couldn’t give me a loaner, Fitzgerald paid for the Lyft from and back to the dealership. No hassle. Just friendly on time service. | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Denise SClearwater Subaru is always fair, easy to work with, and professional. I trust them with both of our Subarus. | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Shelby WilsonI had been to three separate shops trying to get an oil change because a quick stop stripped my plug. Each one said I needed a new oil pan and quoted me over $700. Took the car to Subaru and they were able to fix it, and change my oil at no additional cost. They also fixed another issue I was having quickly and at a low cost! The sta | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Chuck Tolbert, JrGood courteous people. Flawless experience. | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Beth BecknellFriendly service, was flexible with my appointment time, understanding that I needed to get a jump from AAA before I could get there. | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Antonio GuzmanEmployees were professional and pleasant. The work was done in a timely fashion and completed to my satisfaction. We have 2 Subarus and are very pleased with the service | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Samantha JacobsAfter a month of extensive research on Subaru's wide array of cars and their safety ratings, specifications, and pricing in my area. It's the fair prices at Fitzgerald's Auto Mall that led me to go with them. My girl, Sara, knows her stuff. She made me feel comfortable with my choices and was very laid back. Very happy with my choice | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Erin TruesdaleQuick service and straight forward with pricing | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Paul CarmanBought our Forester from here and use the Service Center. Everyone is great and explains cars in an excellent understandable manner. Shoutout to Ayesha from Sales and Meghan from the service center, it’s a pleasure working with you. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Ryan WThe prices were more than what they originally quoted for me as the charged almost $40 for misc. charges. When asked about what the misc charges were, the person told me that it was for shop towels and such. Those must be the most expensive shop towels I have ever seen. The prices were already pretty high but that is expected getting | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Libby DuncanFitzgerald Countryside Subaru is extremely professional and trustworthy. Megan is fantastic. They sent me a video inspection explaining everything they checked and service recommendations and they booked a lyft to take me back to work. Great experience! | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Jeff BarberNika was a pleasure to work with. Made the whole process as painless as possible. | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Pierro VázquezThe process was easy, transparency, honest, and the team there, specially Ms. Ayesh Stephenson, truly straight valued to your business. The team worked proactively to make my experience a pleasant one. I even got significant savings as they do right by their military. This is my second car with Fitzgerald, hands down, the best car | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Dina GriessI recommend Fitzgerald Countryside Subaru. My parents got their car there and recommended them. We shopped many car brands and several dealerships because that’s just what we do!! When we went back we felt very comfortable and no pressure at all. Ayesha remembered us and was very friendly, knowledgeable and helpful. The whole experie | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ allen youngGreat service from drop off with Molly and then Jordan wrote up a diagnostic for my 2014 Outback rear wheel noise | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ charlie larsonVery accommodating on date / time of appointment. Received estimate when I dropped car off. Actual cost slightly below estimate | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ LaurieJo FisherI Have been a customer of the original Fitzgerald-Countryside Subaru since 2013. Meghan Parker recently assisted me with the maintenence needs on my 2018 Subaru Forester. As usual, our drop off and pick up was pleasant, timely and everything done was explained to me by Meghan in understandable detail. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ ALBERTO PEREZMeghan was great and the service tech (young lady) that recorded the video was very thorough in explaining the findings from the inspection. Great customer service overall! | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Liz LewisAlways a good experience visiting Fitzgerald car service. I love the new features where you can view the service that is being done on your car. Wonderful feature! | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ sharon daileyStaff is always friendly and professional. Jordan and Thomas are easy to work with and are able to answer all my questions. | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Diane RandallThey had a loaner ready for me and finished the work in the time they stated it would take. Staff is very helpful and friendly. | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ William SteinerExcellent service from the entire team! | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ Sarah KeckHave never had a bad experience here! | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Richard SanfordThe brake and accelerator pedals were slippery causing my foot to slip off the brake pedal after leaving the service center...fortunately I was able to recover before colliding with another car!!! | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Mirka PospsilThe moment I walked in I felt like I was part of the family and not a number/dollar sign. Sara was amazing!!! She never rushed or pressured me, she answered all of my questions and really seemed concerned that I make a good decision for myself. Thank you Sara!!! You're amazing!!! | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Ma JoThe Fitz Way because it's the only way to go. Save time and hassle and just buy a Subaru! Thanks Anibal! | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Korie KarowService was okay. I felt like the place was busy and didn't have enough people working the desk. There were dirty finger print marks left on the inside of driver and passenger doors. Also, lots of dirt left on driver side mat. | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Ellen DuPaulThomas was very competent. He was very helpful with explaining the problem | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Tim AdamsDisorganized in the checkin office. Took 27 minutes to get checked in. All 4 lanes outside the office had vehicles pointing south when I pulled in yet I was told inside that the 2 lanes on the east side were for exiting (northbound) traffic. (Found out inside that they had just off-loaded a delivery of cars.) I noticed my car returne | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Marc WadlerAlways a pleasure getting my car serviced at Fitzgerald Suburu. | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Don AlexanderThe team did well to diagnose and effect a repair which corrected our problem. | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Desia RitsonBrought my 2017 Forester in for repair! Low& behold decided to trade in! So many fabulous features on the newer Foresters! Thomas in Service is the best always takes great care of me????Got me into see Alex , wow another Great Fitzgerald employee! Sales & Service awesome! Alex was awesome to me & my sister., Veronica in Finance another | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ T GreinerJordan (Service Advisor) was polite, efficient and communicative. Bob (Mechanic) went above and beyond to finally correct an acceleration issue that has plagued my ‘17 Forester for years. Excellent experience!!! | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Lorraine VallancourtGreat service, friendly staff. | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Loretta FricksGood service. Ride home via Lyft is a nice service. | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Pat StickneyThe staff are always very pleasant and helpful. The service was completed efficiently. I have never had a bad experience at Fitzgerald Subaru! Meaghan was exceptional! | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Bonnie MicklesWe purchased our first Subaru from Leon. Excellent sales person who listened to our needs and answered all our questions. We love our new car! Excellent price! Exceptional customer service. | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ A. Scott KurlemanBought 3 Subaru’s from Fitzgerald. Love the cars. The service department is slipping. It used to be a pleasant experience. Scheduled an appointment indicating I was waiting and it took 2 hours and 13 minutes to change the oil and rotate tires. Time before I had oil changed no sticker was put on the windshield and the floor mat was di | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Aaron BFriendly staff and thorough service, got to the bottom of the issue and found a warranty extension to cover the repairs for me | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ Heather FinkWe dropped car off a day early for convenience and it was ready to go before our scheduled appointment!! Thank you, Fitzgerald Subaru!! | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ Chuck ParkerMany thanks to the crew at Fitzgerald Countryside Subaru , from sales to financial to delivery !! We were very pleased with our experience !! | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Antonio MartinezI recently purchased a vehicle from this dealership. I like the car I bought and am satisfied with it. I would give the product 5 stars. Unfortunately, I value customer service excellence more than the product. I saw a poster proudly displayed in the showroom with “Customer Commitment” on the title, and the dealership representatives | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Bonny ThatcherGreat people, great service, and great Forester. | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Antonio SouchetMegan and all the other service advisors do a great job and provide prompt service. Been with them for 5 years and have not failed me yet. Keep up the good work. | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ nathan rhynesLeon and Rudi were great! Friendly and knowledgeable. It was a great experience and I love my Subaru! | Read Full Review6/30/2024 12:00:00 AM | Google
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★★★★★ Robin PeriandriThomas did everything he could to help me with all my problems | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ John BristolGreat service. I have been taking my Subaru here for many years and have always had quick and reliable service. | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Susan CopleyMy husband and I worked with Tony Diamond. He was very knowledgeable and responsive. The process was easy and quick. We would definitely buy a car at this dealership again. | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Peter NgoThere's not enough words to express my appreciation for the Fitzgerald Countryside Subaru team for making my purchase a seamless and painless event. The price was very fair, I made an appointment to buy a 2024 Forester Sport for my mother and it was waiting at front when I arrived. The atmosphere was chill and the team really treated | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Mike McDonaldBest car buying expensive I have ever had! | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Raul RiveraExcellent service by Service Advisor Lisa Hughes! | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Bud CarrLisa Hughes is an awesome representative of Fitzgerald | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ V.ROYTMANWe purchased our new 24 Jeep Wrangler Sport S, 4 doors from Daniel McClain. We would like to compliment Daniel’s attitude, professionalism and the product knowledge. The whole sale process was fast and transparent. All prices, fees and rebates were explained. If you want your car sale process to be smooth and worry free and where the | Read Full Review6/25/2024 12:00:00 AM | DealerRater
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★★★★★ Judit NeafusSatisfied like always. Fast service, option to see video inspection, Correct and professional customer service. | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ David WalkerI was shopping for an SUV and looking at several makes and my salesperson Nika Pryor went above and beyond with test drives, answering questions, car research and watching for vehicles that were new to the dealership that fit my criteria in addition to being responsive anytime I had a question. Ask for her when you go in! | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Marilyn GresensI had a minor problem, a light was out, scheduled a tuneup. There is never a problem setting up an appt convenient to both schedules. Fitzgerald's was very thorough with my car. Lisa I appreciate the personal care you gave me including following through with the work on my car. I am sorry there was some confusion towards the end on | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Nathan SoutoCourteous and expeditious service every time I go to Fitzgerald. | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Charlene TillotsonThanks goes out to Ayesha Stephenson for making our new car lease a great experience. She went to bat for us and got us a terrific deal. Thanks also to Rudie and Yvonne. This is our 5th car from Fitzgerald and we will continue to do business with them | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Debbie McGlothlinI had an oil change and tire rotation done at Fitzgerald Subaru. It was my first experience with the service department since I purchased the vehicle in January. It was quick, easy and convenient. They have a nice customer lounge with Wi-Fi, coffee, tea, or water. Overall, I was extremely pleased with the experience. | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Silverman JI guess showing up at 9:45 for an appointment at 10:10 means well get started at 11:55. Fantastic. The oil change, tire rotation, and inspection took 30 minutes. I'd recommend just showing up and telling them to work, because the appointment system is bogus. | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Mark TuraniczoMy service experience at Fitzgerald Subaru was excellent! Lisa Hughes, the service rep who I normally go to always goes over and above to make sure that you receive excellent service. My battery failed, and I brought it in without an appointment and was seen right away without an appointment. It took a couple hours to do the diagnos | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Carol BoykinEveryone was nice and helpful. Car was serviced in a timely manner. | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Jeffery ProsserExcellent from start to finish. Lisa organized everything seemlessly…. | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Samm YoungGreat customer service by Thomas and quality work on my car | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Rowena Moore-AdamsThomas in the Service office was great in explaining everything to me. And I appreciated being sent a video from the technician explaining what she had found on the car. Very cool feature! | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ James GasparinoMeghan Parker was very helpful | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Michael OBrienLisa was by far the best aspect of my experience at this Subaru service center. This place is great! | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Dawn LongGreat Service and.very.fair pricing...my Sales person was Tony Diamond I highly recommend him. He's very kind and knowledgeable. So if your in the market for a subaru go ask for Tony and you will love your subaru. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Branden SBought 2 new cars from Leon at Fitzgerald Subaru. The service and detail they provide is one of a kind. The buying process is as simple and easy as it gets. If you are looking for a car, Fitzgerald is the way to go | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ chuck lanzelService was excellent. Meghan my service advisor was very knowledgeable and her customer service is top notch!! | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ terry thomasQuick, thorough check, service and video to view of all that was done as well. Personable, informed and just plain nice people to work with regarding my service needs. Thank you !! | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Rohn WrightI went to Fitzgerald Subaru because of their reputation for providing a cordial, friendly, and professional service with fair deals. They lived up to that description on all counts. Leon helped me from the get go, and my experience from start to driving off with my 2021 Ascent only took a few hours. He was very knowledgeable and answ | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Anthony PlatheDid not automatically wash the car. Had to ask | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ michele dombService is always very good at Fitzgerald Suburu. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Marie PalisService staff was very polite and professional, thoroughly explaining what would be done to my car, and the work was finished in a reasonable time. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Dawn LongGood service and fair pricing. Highly recommend this subaru dealership. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Jodi BroussoI was very satisfied with their ability to get the vehicle I was looking for, without high pressure tactics. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ karen vaughanFitzgerald Subaru is great! Just leased my 2nd Crosstrek. Love them!! | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Rebecca DannerI was a walk-in in need of a part. It happened to be in stock. The team fit me in and had me out in an hour. I had expected to have to come back but they knocked it out right away. And the service and parts team were so friendly! Nice amenities too in the customer lounge. A+ customer service! | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Michael CassCouldn’t really ask for more gave me a ride home pick me up fix my car very efficient. I might add . | Read Full Review6/1/2024 12:00:00 AM | Google