Visit Napleton's Northlake Chrysler Dodge Jeep Ram For An Oil Change Today: See Info & Offers

★★★★★ Trever Prince

Matthew Keech was extremely friendly, fast, and made this one of the best experiences for buying a vehicle. Can't thank you enough. | Read Full Review

4/23/2026 12:00:00 AM | Google

★★★★★ Matt Lord

Christian he helped me. Did a great job making me a deal! | Read Full Review

4/23/2026 12:00:00 AM | Google

★★★★★ Michael Westman

Cristian Gomez helped me to lease our brand new 2026 Ram 1500. Cristian helped me through the process from start to finish. Everyone was super helpful and friendly. Will definitely be back. | Read Full Review

4/22/2026 12:00:00 AM | Google

★★★★★ Kevendji Jean

Paulo’s a good employee he receives people well and he is very kind . | Read Full Review

4/22/2026 12:00:00 AM | Google

★★★★★ Nicholas Schon

I had a great experience working with Paulo. He kept everything moving smoothly, worked with me to get the numbers down, and even dropped the car off at my house and brought the keys to me at work. Very professional and fantastic customer service. Would recommended anyone to this dealership and to Paulo | Read Full Review

4/22/2026 12:00:00 AM | Google

★★★★★ Mack Dudayev

Amazing experience! Got a great car and the salesmen Paolo made it happen! Highly recommend them. | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Pierre Richard Maxineau

Go see kev if you ever need a vehicle great service | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Angel Nino

Very professional. Mr. Kev was very knowledgeable and helpful. Pleasure to work with. | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Katrina Collins

Paolo Cifuentes was terrific to work with! So happy I could drive off the lot with a dream truck that I didn’t think was possible. Thank you! | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Amanda Rosenblatt

Jakari was great helping me with finding my jeep grand cherokee. He was patient with me and very personable | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Timothy Skaryd

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4/18/2026 12:00:00 AM | Google

★★★★★ Abrei Lontale

Marcos service advisor and Freddie the technician did wonderful job on my 2015 Jeep renegade ?????? and I did alignment and my truck driving faster and smoother God blessed Jeep Northlake for all the services !!! | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Ralph Andrew Bradley

Jakari claude made the entire process easy and smooth! Very professional and knowledgeable! | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Alex D

Thank you Raheem for always helping me. To all the service persons, you keep me and my Jeep on the road. I appreciate all of you so much! | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Carlos Vazquez

Love these people worked with us and we got out of there with a car | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Richard Wyzanski

Paolo C. did an excellent job, had a positive attitude, was attentive, helping me get the vehicle I needed. I also appreciated the followups through the process by the team. Thank you! | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ Tyler StCloud

I was in the market for a BMW, i went to the Hyundai store next door they were not able to get me into the genesis they had available. Jakari the salesman and Andrea the finance manager work wonders for me. I am definitley a satisfied customer | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ Rick Kullen

Process took a long time. Pushed extras I declined already. Overall no worse than usual. | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ Kathryn Conklin

Worked with Kevaughnie Thomas today. Leaving with a great SUV, had a easy pressure free experience. Appreciated his help and Napleton's for easy buy experience. | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Mary Duncan

Christian was amazing to work with. So very informed and patient with me. Ron was wonderful to work with. I highly suggest this dealership. Make sure to ask for Christian! | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Aaron Glueck

5 star experience with Hewen thank you! | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Jay Bird

Jakari was very professional and made the car buying process amazing. 5stars. | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Chinedu Zeal Kemekwele

Great service, Paolo was kind and help. Joel the financial support was also a people’s person and friendly. | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Katie Shafer

Jamari did a great job work with me on price and making the leasing process seamless. Knowledge, fair, efficient. | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Evan Howard

Kev was really good the goat | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Joseph Howard

Kev was very helpful with a new car purchase | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Ivan Romo Moreno

Untrustworthy, unreliable. Really disappointed with the service here last time I was there. Had to bring my truck in for a warranty repair. Was told it was not covered by warranty. I contacted the extended warranty company, apparently a claim was never submitted by the service advisor helping me out. I Had to call the general manager | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ alexander beattie

Starting to second guess this dealership’s intentions..Have to say after back and forth finally got the jeep back and a big thanks to Alan Kertz and Cody. | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ BONNIE RAWITZ

Paolo - .Best sales person. Very knowledgeable & professional. Would absolutely recommend | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Danny Pineda

Straight to the point guy best sales person ! Kev | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Guesly Moline

Kev took great care of me | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Thomas Palmentierio

I have to say, I can’t stand buying cars, but Jakari at napelton, and Andrea in financing were superb. They truly made my experience painless and pleasurable. Thank you to you both | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Susan Krick

Hewen Brown was an amazing young man to deal with today! Within 1 1/2 hours we were introduced to 3 different models at Napleton JEEP, selected the best fit for our family, traded our BMW, had our selection detailed and were on our way! Fastest car purchase known to man! | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Tip Line Corruption Interruption

Do not trust Napleton Northlake (Kia/CDJR on Northlake Blvd). We bought a used car here through a “family deal.” It’s severely rusted and falling apart. Their own mechanic admitted it’s not safe to drive — yet they sold it anyway, then ghosted us. This is the same company that paid $10 million FTC settlement for junk fees and disc | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Shaun Appler

Jakari was great to deal with! Easy going not high pressure! | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ Carlos Foy

Napleton’s Northlake Chrysler Dodge Jeep RAM Lorenzo Sales General Manager and his team of sales professionals including Andrea with the Management sales business/accounting department were very knowledgeable and key in working out the e-sign sales agreement and extended warranty offer. Lorenzo and his team were able to make the proc | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ Geoffrey Adler

Go see Matt Keech. He’s amazing and honest. Put me in a vehicle that was affordable and reasonable. I’m so happy | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Corruption Interruption

Absolutely terrible and potentially dangerous experience with Napleton’s Kia Chrysler Jeep on Northlake Blvd. We purchased a 2015 Toyota RAV4 from this dealership, and it has been nothing short of a nightmare. The vehicle is severely rusted and literally falling apart—something that should have NEVER been sold to a customer. What m | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Erin Williams

Leased my first car this week and went with the 2025 jeep Grand Cherokee Altitude ! Jakari at Napleton was very helpful as normally car buying isn’t the best experience. They were agreeable to our terms and moved pretty quickly into and through financing. Our salesman Jakari even went the extra way to put a bow on the car for me to | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Fernanda Macedo

Thanks for finding the car I wanted with the color and features I was looking for! | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Mix Wells

Paolo was awesome!!! | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ MARIA PAZ

I purchased a brand new Jeep Gladiator at this dealership in 2021 and am always happy with their service! Today I had a 12 noon appointment and Kevin Jensen from Service department had me in and out I was told it may take a few hours and I was out before I finished my cappuccino! Phenomenal service!!! Thank you Kevin & service depart | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Robert Fonseca

Christian was excellent with his Customer Service that he provided. I don’t think I would’ve bought the car without meeting him | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ Lindsey Bridgman

I had an outstanding experience leasing my new Jeep Rubicon X at Napleton Northlake. From start to finish, everything was seamless, transparent, and genuinely enjoyable. Matt, my salesperson, was exceptional—knowledgeable, patient, and never pushy. He took the time to understand exactly what I was looking for, walked me through all | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Sharon Martinelli

The whole process was efficient and fast. Everyone was friendly and our sales person Paolo Ciguentes was very helpful showing us all the options, and working with us to get the car we needed at the price we were comfortable with. | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Henry Paxtor

Paolo was great | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Donald Walker

Paolo helped | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Michael Googe

Matt and Andrea were absolutely amazing!!! | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Ricardo Cadena

Complaint Regarding Disrespectful Service – Long-Time Customer. I have been a loyal customer of Napleton Northlake since 2018 and have always had an excellent experience with the dealership. Over the years, I have performed all maintenance and repairs on my vehicles at your facility: Grand Caravan (purchased in 2018) Santa Fe (purch | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Glenn Accardi

Had the pleasure of working with Matt K. in Sales…Very Nice, Very Professional and he Listened to what my concerns were…Andrea P. was Extremely Helpful with the Financing and Paperwork. Very pleasant and thorough. | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Diego Balseca Celi

Very good service | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Rob

Great experience purchasing my new Jeep Grand Cherokee. The team was pleasant and helpful making the entire experience smooth and efficient. Sales person Jakari and Sales Manager Kevin were especially helpful. | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ Mike Salvemini

"CAUTION " CAUTION CAUTION BUYER BEWARE!!!!!!!!! TO ALL POTENTIAL CUSTOMERS DO NOT GO THERE AND IF YOU DO, DO NOT BELIEVE WHAT A SALESPERSON TELLS YOU!!!! AND IF YOU DO MAKE SURE YOU READ EVERY SENTENCE OF THE HUNDRED PAPERS YOU SIGN. UNFORTUNATELY FOR ME I TOOK THE WORD OF THE SALESPERSON AND MANAGER AND SIGNED PAPERWORK WITHOUT REA | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Ryan Moody

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3/20/2026 12:00:00 AM | Google

★★★★★ Shannon Ley

Buyer beware. Was sold a new car with some miles on it and told it was new and came with the full bumper to bumper warranty only to find out the warranty went into effect ten months before I bought the car now the dealership is refusing to do anything but take a few payments off of an extended warranty through them. Avoid this dealer | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Gabby Rain

Kev treated my family with a phenomenal experience buying there new jeep if you ever consider going to Napleton ask for big kev!!! | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Mike Williams

Kev was great best car buying experience i ever had would 1000% recommend | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Dazzy Peters

go see kev It was an amazing experience with them!! I was able to get my dream truck!! If you ever need a vehicle they're the ones to go!! | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Luke Pomper

Kevaughnie Thomas was a great salesperson he was highly educated in the model line up and saved me thousands on a special model I never knew existed. Thank you team Napleton | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Susan Gallegro

Kev is the best salesman at Napleton He’s honest And knows the product | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ gianni giacchè

Paolo Cifuentes very professional and very helpful to get in the car I was looking Thank you Paolo | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Tony Bajak

Awful experience with the service department. Original appointment was scheduled for a Friday, but they didn’t get to the vehicle until the following Tuesday Brought it in to have diagnostics run on a very issue with an Arbitrary grinding noise with the vehicle engaging and disengaging in four-wheel-drive. They couldn’t duplicate th | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Constantinos Zarbalas

Beginning to end, the team at Napleton CDJR were consummate professionals. Never short on options, my Wife and I chose our new family ride without once feeling like we’re settling. We chose a 2021 Grand Cherokee in that awesome “Sting Gray” color; such a dope SUV. The deal itself was fast and easy, without any hassle or haggling. We | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ Constantinos Zarbalas

From start to finish, working with the folks at Napleton CDJR was seamless and beyond efficient. Never short on options, my Wife and I chose our new family ride without once feeling like we’re settling. Landing on a 2021 Grand Cherokee, we could not be happier. Our deal was fast and easy, without any of the hassle or haggling. We spe | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ Ryan Decker

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3/15/2026 12:00:00 AM | Google

★★★★★ Joa Cruz

Great Experience at Napleton’s, thanks Kev | Read Full Review

3/15/2026 12:00:00 AM | Google

★★★★★ rp5171486

I recently visited Napleton’s Hyundai on Northlake to purchase a pre-owned vehicle. The entire process from start to finish was terrible but it got VERY bad at the end. To keep this as short as possible, I selected and drove a vehicle advertised online at a certain price. When I was presented with the first purchase proposal, the pri | Read Full Review

3/15/2026 12:00:00 AM | DealerRater

★★★★★ Jaybo Tuff

Easy to work with got me in exactly what I wanted same day!!!!! | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Kevin Hyland

Christian was the best!!!! | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Michelle Hyland

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3/14/2026 12:00:00 AM | Google

★★★★★ Andreas Mau

Paolo has been extraordinary and helped us to get a great deal. | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Dolorstrategiesllc

Awesome customer service!! Matt was one of the best sales reps I’ve dealt with . I told him what I wanted and he delivered! | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Wendy Woeckener

Arthur and Lorenzo were amazing! Excellent service and very friendly!! | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ David

Arthur was great!! Lorenzo was also awesome! They helped me get my dream care! | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Shad

Cristian was absolutely the best! He commended for his wonderful display of service and commitment to your institution. | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ ramellis65

Had a great experience and got a great deal from Paolo. Was in and out quickly with the exact vehicle I wanted. | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Andy David Garcell Pavon

Paolo was my salesperson helped me with his knowledge from beginning to end. Thanks to him, Joel the manager and Lorenzo the finance.. definitely will come back 10/10 to them…! | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ David Dickerson

Paolo cifuentes did an excellent job getting me into my dream jeep. He comes highly recommended | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ Brenda Mier

Worked with Matthew Keech in sales. Very knowledgeable | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ James Thomas

I reached out to inquire about a vehicle that had recently listed and was placed in the car within hours. In and out of the dealership in an hour. Our salesman, Matt, was able to help us reach a price we agreed on and out the door with zero hassle. I would definitely recommend going to see him if you’re in the market | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ Mitchell Roth

Matthew helpede out today and everything went smoothly. Matthew was more than helpful finding the right car for me and the best price he could do. Overall experience 10 out of 10 | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ Anthony Pape

I just purchased a 2026 Dodge ram HRO and Paolo and Cristian, we’re both excellent salesman. They helped me very much throughout the whole process. | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ Tyler Riemer

My wife and I bought a 2024 jeep compass latitude lux brand new. The night we picked it up all 4 tires were low on the car. Since then the driver front tire goes flat about every 3 days. A few months ago I went to go put air in the tire and the supplied air pump that comes with the car exploded. I had to call 6 times last night befor | Read Full Review

3/10/2026 12:00:00 AM | Google

★★★★★ Anthony Tucci

Kev was great got me a new jeep go see him ?????????? | Read Full Review

3/8/2026 12:00:00 AM | Google

★★★★★ Crystal Ritchie

I originally posted a great review until this happened. I’m a first-time car buyer and trusted the dealership to make sure the vehicle I purchased was safe. After leaving the dealership, I had a friend who has been a tire technician for over 20 years look at my new car because I was so excited. He immediately noticed the tires were a | Read Full Review

3/8/2026 12:00:00 AM | Google

★★★★★ Jose Echeverria

Compramos nuestro primer carro con Cristian excelente servicio ,gracias ?? ?? | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Biiz

Paolo was great I would definitely recommend | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Jessica Tamay

Excelente servicio!!! Cristian nos ayudó mucho … muy pariente gracias ?? | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ carol sun

Kev was great made me the best deal on my new tesla | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Katie Adams

We worked with Cristian to lease a 2025 Jeep Gladiator and he was extremely helpful!! | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Lucas Gonçalves

Cristian was amazing he helped me So much no pushing just cool guy and helpful | Read Full Review

3/4/2026 12:00:00 AM | Google

★★★★★ Alan Gardiner

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3/1/2026 12:00:00 AM | Google

★★★★★ Crystal Ritchie

I had an excellent experience working with Christian. He was knowledgeable, patient, and made the entire process smooth from start to finish. He answered all my questions without pressure and truly listened to what I was looking for. I would highly recommend him to anyone looking to purchase a vehicle | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Daniel

Awesome!!!! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Mariah Torres

Cristian is an AMAZING sales man. He did everything to make me and my family feel comfortable. His personality is amazing and he really made my time go by fast, there was never a dull moment!!! 10 out of 10!!! | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Johanna De Los Santos

Paolo was awesome!!! Lorenzo and Paolo got us on my dream car!! | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ greg blair

Kev and Joel were great! | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Wendy S

Kevin Jensen in the Dodge Ram service department is fabulous. He's so attentive and provides amazing customer service. He is an asset to the service department. | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Tommy Paluzzi

"I had a fantastic experience at Napleton’s Northlake. The staff were professional and made the car-buying process incredibly easy. I worked with Cristian, who was knowledgeable and didn't pressure me at all. He identified a great buy for me even though I was looking at other options that didn’t make sense compared to the Jeep he sou | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Chris

Paolo was great! | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Victoria Cardona

Christian was helpful and attentive on every step of the process, from first appointment to the completion of purchase | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Andres Mery

Great service and was treated really well by Cristian Gomez | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Joseph Rumph

Paolo and Christian were awesome through this transition of purchasing my new Jeep. Thank you Paolo and Christian. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Jerry Gibbs Gibbs

I am going to give my rating for a really good salesman there at the dealership (Matt) He gets a five star review...worked his butt off to make the deal work for both myself and the dealership. I would recommend asking g for Matt if you happen to stop by the dealership I rated the dealership a 4 because they tried to make the deal | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Pow

After not purchasing a car for 10 years, I didn’t know what to expect but Matthew made the whole process easy. 10/10 would recommend. | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Hugh O'Neill

Great experience Sales person Cristian Gomez was very polite and professional.He gave us best deal as did Andrea the financial expert | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Bryan Cheney

Kev was very professional, courteous, and helpful highly recommend!!! | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Ruthie Rumph

Paolo was awesome through this transition of purchasing my new Jeep. Thank you Paolo. | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Michael Grifasi

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2/20/2026 12:00:00 AM | Google

★★★★★ Takeisha

Ricky was PERRRRRFECT…I will be sending my family straight to him | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Sujei Sanchez

I had an amazing experience purchasing my Jeep Grand Cherokee! From start to finish, Kevaughnie Thomas made the entire process smooth, stress-free, and actually enjoyable. He was knowledgeable, patient, and never once made me feel pressured. He answered all my questions honestly and made sure I felt confident in my decision. I absolu | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Catherine Ryan

Wednesday made experience great | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Kira Krauss

Christian was great! Got me in the car I wanted! | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Seth Resnick

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2/19/2026 12:00:00 AM | Google

★★★★★ Jake Newman

Matthew Keech made buying a car an awesome experience from start to finish. He was super knowledgeable, honest, and genuinely had my best interest in mind the whole time. There was zero pressure, just great communication and transparency throughout the process. He helped me find exactly what I was looking for, walked me through all m | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Sharnita Bedford

I want to thank the team that helped me purchase my new Kia Sorento. I must say, Mr. Wednesday (salesman) and Mr. Lorenzo (Manager) I’m really enjoying my new ride. My girl’s and my family are happy for me. Thank you again for your help and support. For making this purse simple and easy. Thank you, thank you Gentlemen! | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ Erin W

Cristian was amazing to work with. Very satisfied. Took time to answer my questions and work on fair price | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ Rob Jensen

Professional, knowledgeable and Quick | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ Ronald O'Brien

Paolo Cifuentes was awesome helping with both our vehicles | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ susan ballard

Kev is the best | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ alexander beattie

Starting to second guess this dealership’s intentions.. | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Rob

The dealership is telling me that all the Jeep Wranglers have this low rpm’s whine when turning…it’s within the normal characteristics of the component..never had it in my previous Jeep !!! | Read Full Review

2/12/2026 12:00:00 AM | Cars.com

★★★★★ Roberto Silva

El asesor Cristian Gómez me atendió super bien voy satisfecho con el trato,lo la agilidad y lo servicial.,Bendiciones para el y su empresa | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ gilbert berlus

Matthew was excellent highly recommend going to him to purchase next vehicle no hassle at all | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Jason We

Matthew, was awesome help. He worked with me in getting the price that fit my needs. He went above and beyond in making sure everything was okay with the car before I took it off the lot. I would definitely recommend you come to napleton and work with Matthew. | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Enzo McGee

Good service worked with me to drive away happy Matt was excellent! | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ Dazzy Peters

It was an amazing experience with them!! I was able to get my dream truck!! If you ever need a vehicle they're the ones to go!! | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ Sophia & Kavoski Baldwin

Good spirits, great smile, helpful and professional ?? Kev and Ricky, Alex???? | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ Kavoski Baldwin

Kev,Alex,Ricky and Andrea | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ Larriques Cunningham

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2/9/2026 12:00:00 AM | Google

★★★★★ Chef Joe

Just had a fabulous experience with Paulo and Christian. They put us in the right direction with honesty, courtesy concern, and care. These guys really know their stuff. Very happy with their service thank you gentlemen. | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ Anna Cammarata

Paolo fue la persona que nos ayudó en nuestra compra, fue muy amable, simpático y servicial. Realmente nos ayudó a que nos dieran un buen deal. | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Gabriela Estrada

Jakari was an amazing help. He answered all my questions, was great throughout the whole process and I couldn’t have asked for a better experience. Will absolutely be recommending to others who are in search of a vehicle | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Michele DeGiovine

Paolo | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Sharon Ruiz

Muy buena atención de parte de Christian hoy en el proceso de lease. Ayudó mucho el que fuese bilingüe. Muy recomendable | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Estuardo Estrada

Good experience for my daughter 1st time looking for a car, great customer service service. | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Paul Ricci

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2/8/2026 12:00:00 AM | Google

★★★★★ Joshua Law

Kev was great had the easiest car buying process ever. | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Angela Delmedico

This 5-star review is specifically and only for Marcus, the Service Manager. He was so friendly, helpful, professional, and explained everything that needed to be done in my recall. As far as the dealership as a whole, I give them 2 stars. They took away Uber/ Lyft /shuttle services. Their waiting room blares bad 80s music and multi | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ mike guastello

They did a phenomenal job on my jeep’s corrosion issues replacing all 4 doors, hood, tailgate, windshield frame and all new hinges, applied the necessary cavity wax and primed behind the hinges, and painted most of the vehicle so matches perfectly. Raheem in the service department was great to work with, could not be happier with the | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Sommer

Kevaughnie was wonderful to work with. He was very patient and kind and also a great communicator. He was very responsive at all times and he definitely made me feel prioritized. Thanks for all of the help with my new jeep, Kevaughnie! | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Ellie Fitzpatrick

We went in here yesterday and had Kev help us & he was amazing! Very helpful and nice to talk to , we purchased a beautiful car with no problems! Thanks again Kev ?? | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Nick Winters

Kev the man made it Happen again my wife first now me with our new car and getting the best deal possible go see Kev if you goes to napleton | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ David Fox

Kev was a great sakes person to work with on the purchase of our new truck. I’d come back again. | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Erec L

Jakari was a great salesman helped me get the best deal for my new truck. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Tara Meeker

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2/1/2026 12:00:00 AM | Google

★★★★★ Tom Meeker

Absolute best experience buying at Napleton jeep! Not pushy at all, working with us to satisfy our needs! | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Zynthesia

Andrea Peña at Napleton CDJR was absolutely fantastic to work with. She made the finance process clear, smooth, and stress-free from start to finish. She took the time to explain all my options thoroughly, answered every question with patience, and made sure I felt confident in my decisions. Andrea is extremely professional, knowled | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Carly Brown

This 5 star review did not come without pain and suffering…. However once I got to Lorenzo and Evita specifically they were extremely accommodating of me and my situation. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Ron Ritz

Thank you Paulo and Cristian for a great experience with our new Jeep Gladiator. The process was smooth, stress free and we appreciated them working with us to reach our goal. Thank you for giving us a positive experience. We would absolutely recommend them in the future. Ron and Dawn Ritz | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Jenny Dutcher

Paolo was amazing he was so helpful, definitely amazing customer service! 10 out of 10 For sure! | Read Full Review

1/30/2026 12:00:00 AM | Google

★★★★★ OOJaybay

Kevaughnie was a perfect gentleman and the ultimate salesman. He made the process seamless and left me feeling like I entered the best deal possible for me and my family. Thank you Kev and to the entire team!! | Read Full Review

1/30/2026 12:00:00 AM | Google

★★★★★ Jmalaterra70

Craig Vitti is an excellent sales person! I will be buying my next car from him and from this dealership. Very nice, clean, and wonderful dealership and staff. | Read Full Review

1/30/2026 12:00:00 AM | DealerRater

★★★★★ Cliff Kaylor

Thanks Arthur for helping me with my new 1500 Extremely happy | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Alexandria Dixon

Paolo and Christian were so accommodating and made the process so easy and stress free! | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Teresa Bigord

This was hands down best car- buying experience I’ve had. | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Andrew Giancontieri

Got the part thank you from security dodge | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ the2shinns

It was a pleasure to talk with Craig Vitti over the phone. He was very knowledgeable about the car I was inquiring about. | Read Full Review

1/26/2026 12:00:00 AM | DealerRater

★★★★★ Roy

Jakari was the absolute best sales person I've encountered in awhile. He's knowledgeable about auto sales, work with you and gave me a great deal. If you need a new or used car come to Napleton on Northlake and ask for jakari he's great. | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Lissett Estrada

Excelent experience thank you Evita for all your help really fast everything | Read Full Review

1/25/2026 12:00:00 AM | Google

★★★★★ Jack Wilson

Great experience Evita was awesome | Read Full Review

1/24/2026 12:00:00 AM | Google

★★★★★ Silk Money

Elian was a great salesman helped me find a great car for a great deal.Low miles came over from another dealership, and we made it happen.I recommend elian from napleton | Read Full Review

1/24/2026 12:00:00 AM | Google

★★★★★ Cloe Couturier DMQ, CSD

Jakari and Lorenzo were key in the process of getting my favorite car thus far. Thank you so much for all your work and amazing help. Dr. Cloe | Read Full Review

1/24/2026 12:00:00 AM | Google

★★★★★ Jamie P

Great service from Kev and his team! Absolutely in love with our purchase! | Read Full Review

1/24/2026 12:00:00 AM | Google

★★★★★ Richard Pastor

Kev was amazing.Very knowledgeable about the vehicle! He made the whole entire experience so easy. Thank you so much. Everybody should go try to see kev! | Read Full Review

1/24/2026 12:00:00 AM | Google

★★★★★ Olivia Lawton

Kev was amazing!!!!! | Read Full Review

1/24/2026 12:00:00 AM | Google

★★★★★ Raul Franco B

Great team. Thanks Kev for all your help. ?? | Read Full Review

1/24/2026 12:00:00 AM | Google

★★★★★ Brian Nisula

I just picked up my 2026 Ram 1500 Rebel today, and the experience was top-notch from start to finish. If you’re heading to Napleton Ram, do yourself a favor and ask for Jakari. Jakari made the entire process incredibly smooth. He really knows the ins and outs of the new 2026 lineup and took the time to make sure the Rebel was the pe | Read Full Review

1/24/2026 12:00:00 AM | Google

★★★★★ ella

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1/24/2026 12:00:00 AM | Google

★★★★★ Chris Rogers

I bought a 2023 Jeep Wrangler and worked with Paola. The vehicle is incredible, and the customer service and communication I received from Paola was even better. I bought the vehicle from out of state, so he even reached out to advise when the vehicle was picked up for transport. Couldn't recommend Paola and Northlake CJD enough. Tha | Read Full Review

1/22/2026 12:00:00 AM | Google

★★★★★ Tim Frei

Bought a used 2017 jeep grand Cherokee with dean as my salesman for my pregnant girlfriend to have safe and reliable transportation. Took the jeep home and 3 days later would not start. Scanned codes Had massive evap code and cylinder 2 missfire code as well as a code for the automatic start system fault. I processed to call for the | Read Full Review

1/22/2026 12:00:00 AM | Google

★★★★★ Lisdy Ballate

Buying a car these days is complicated, but it was made incredibly easy thanks to Jakari, who works at this fantastic place. He was so kind and helpful, making it possible for me to fulfill one of my dreams. I am very happy and satisfied with all the attention I received, as well as the advice provided by the other representatives w | Read Full Review

1/21/2026 12:00:00 AM | Google

★★★★★ Alyssa Whitaker

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1/21/2026 12:00:00 AM | Google

★★★★★ beb kokumonga

Kev was the best he made my car buying process the best ???????? | Read Full Review

1/21/2026 12:00:00 AM | Google

★★★★★ Walter Harper

Elian was a very professional and friendly salesman.He helped me out a lot.I came in for service.My vehicle had some issues and he helped me find the great vehicle for me that I enjoyed making a deal on and she drives amazing.Thank you so much napleton recommend | Read Full Review

1/21/2026 12:00:00 AM | Google

★★★★★ Brittney Roberts

I recently purchased a brand new Jeep Grand Cherokee L Limited from this dealership. It had zero miles and was purchased new, not used. Unfortunately, my experience after the sale was extremely disappointing. The finance process was already somewhat difficult, but things became much worse when just three days after purchase, the veh | Read Full Review

1/21/2026 12:00:00 AM | Google

★★★★★ Bryan

Elian was a great professional salesmen, and made sure we left happy with the car and great deal recommend | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Robert Montanez

If I could leave zero stars, I would. Napleton’s performed a specific diagnostic test on my Jeep and concluded that I needed a full engine replacement. The quoted repair cost exceeded the actual value of my vehicle, and because replacing the engine was considered “beyond economical repair,” my lifetime bumper-to-bumper warranty was v | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Christopher Troiano

Paolo was outstanding. Knowledgeable and was very respectful throughout purchase of vehicle. Definitely should ask for him at Dealership | Read Full Review

1/17/2026 12:00:00 AM | Google

★★★★★ Jesus Rodriguez

Evita Fabiani was great she was so patient with me and really cares about the customer and there needs when buying a vehicle there was no presure just an honest deal with upfront price I would recommend this dealership for your next new or used vehicle thanks Evita and the sales team. | Read Full Review

1/17/2026 12:00:00 AM | Google

★★★★★ Mike Mayer

Evita was very helpful. No pressure, pleasant experience buying a Grand Cherokee. | Read Full Review

1/17/2026 12:00:00 AM | Google

★★★★★ Renato Rojas

I had an absolutely 10/10 experience working with Jakari, Joel, and Lorenzo during my car buying process. From start to finish, they were extremely professional, transparent, and easy to work with. There was zero pressure, clear communication at every step, and full transparency around pricing, options, and financing. Everything was | Read Full Review

1/17/2026 12:00:00 AM | Google

★★★★★ Eduardo

Amazing dealership! Jakari and Joel were very helpful. They gave me an amazing discount on a RAM RHO. They will definitely work with you to get you to a comfortable monthly payment. | Read Full Review

1/16/2026 12:00:00 AM | Google

★★★★★ Stan Buryn

Paolo did a phenomenal job. He was a great salesman. Would refer him to anyone looking to buy a newer used vehicle. | Read Full Review

1/16/2026 12:00:00 AM | Google

★★★★★ Eliezer Serrano

Excited with my new ride thanks to Kevin and Joel for helping me make the deal complete! | Read Full Review

1/16/2026 12:00:00 AM | Google

★★★★★ Mike Thomson

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1/15/2026 12:00:00 AM | Google

★★★★★ Ryan Hampton

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1/15/2026 12:00:00 AM | Google

★★★★★ Kevin P

Best of the best, appericate all the help. He was able to get me into my dream car with no hesitation. 10/10 recommend!! | Read Full Review

1/15/2026 12:00:00 AM | Google

★★★★★ Jason Greene

Kev did a great job | Read Full Review

1/15/2026 12:00:00 AM | Google

★★★★★ John Curley

Evita and Lorenzo were great | Read Full Review

1/15/2026 12:00:00 AM | Google

★★★★★ Moeti Ncube

So I was in a tough spot cuz my truck crapped out on me and I needed a replacement. They were able to get me a much better option on cars than Ford. But what really sold me was the young man I worked with Elian. Really good spirit in spite of us going through tough negotiations…he really fought hard to get me the best deal and I appr | Read Full Review

1/15/2026 12:00:00 AM | Google

★★★★★ Chad Peters

Jordan was a great salesman and got us in the car we wanted very quickly! | Read Full Review

1/13/2026 12:00:00 AM | Google

★★★★★ calisner calixte

Jordan was great would definitely recommend | Read Full Review

1/13/2026 12:00:00 AM | Google

★★★★★ LittleShippy

Had a wonderful experience. Courtney and Arthur didn't try to push me into a vehicle and let me take my time choosing. Wonderful experience with them. | Read Full Review

1/13/2026 12:00:00 AM | Google

★★★★★ 4kalex

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1/12/2026 12:00:00 AM | Google

★★★★★ Kevin Ragsdale

Lorenzo got me a great deal on a Ram and I absolutely love it! | Read Full Review

1/12/2026 12:00:00 AM | Google

★★★★★ Antonio Pratts

Stay away from this dealership. These are words of a former employee who just left 2 weeks ago!! Understand that if a dealership will screw over its own employees of course it is screwing over its customers as well. This company lost a huge law suit only a few years ago for deceptive practices and nothing has changed since. Here are | Read Full Review

1/12/2026 12:00:00 AM | Cars.com

★★★★★ Craig S

Bought another Ram from Arthur he was on point as he always is, Thank you Lorenzo for always taking care of me ,Shout out to Kevin & Andrea for making the magic happen. | Read Full Review

1/11/2026 12:00:00 AM | Google

★★★★★ Mike Fine

I stopped in this morning and was welcomed by an incredibly friendly team. I was introduced to Kevaughnie Thomas right away, and he took the time to understand exactly what I needed. Between Kevaughnie and the finance department, the entire process was smooth, efficient, and enjoyable. I drove out with a beautiful brand-new Wrangler | Read Full Review

1/11/2026 12:00:00 AM | Google

★★★★★ Michael Colombo

Great experience buying my Jeep here. Avita was super friendly, knowledgeable, honest, and made the process quick and stress free. Chris, one of the sales managers, was also very nice and helped work out a fair, straightforward deal. The service team was excellent as well. Marcos took the time to verify the CPO Wrangler was in good | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ D T

Kev was AMAZING!!!! My son bought his 1st car and had the best experience!! Hands down the best car buying experience I've EVER had and I've bought many cars over many years!!! Andrea was also amazing!! She worked numbers that we are VERY happy with !!! I'll definitely be back to trade MY suv in. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Natalia Massias

Courtney is literally the best! So pleasant. Knowledgeable. Works with where you’re at. Doesn’t push for more. He is a man of his word. Recommend 100/10 ?? | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Suzanne Wright

Arthur is amazing!! He wasn't pushy at all! He knew his stuff and was so easy to work with. Would definitely remcomend!!! | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Naysa Previl

Really good experience would highly recommend, every location feels like family . | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Alison Libschtein

Kev was great | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Logan Leone

Evita and Lorenzo were great and really helped us out! | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ TYLER PRESTON

The best and very knowledgeable. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ brianne costigan

I do not recommend using this dealership for your repairs. I dealt with the service advisor. Dwight, who was very rude and unprofessional. This dealership will charge you more than you should be paying and be pushy and rude. Zero stars do not recommend. | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Mr. T

Low expectations | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Ashley Nussbaum

Very fast and easy! Made the experience very nice! | Read Full Review

1/8/2026 12:00:00 AM | Google

★★★★★ Mariah Saurin

This was the best car shopping experience I’ve ever had. Avita was amazing. Didn’t try to pressure me into anything, was honest and helpful. Andrea in finance was awesome too. I highly recommend this dealer. | Read Full Review

1/7/2026 12:00:00 AM | Google

★★★★★ Victor Mills

Jakari was real helpful. He made the process smoothed. He was very knowledge about process and about the car. | Read Full Review

1/7/2026 12:00:00 AM | Google

★★★★★ Susanne Bass

Five star for service manager Alan and Finance manager Andrea! I have been a client there for 8 years and these 2 employees are top notch - knowledgeable -helpful- communicative-empathetic and - have given me excellent service repeatedly over the years. | Read Full Review

1/7/2026 12:00:00 AM | Google

★★★★★ info

I am writing to formally report a serious issue regarding service performed on my 2023 Dodge Challenger. I believe I was deliberately overcharged for work that was never performed. I brought my car in for service and was charged over $1,034.39 for HID headlight bulbs. That evening after the repair, I noticed that the headlights were | Read Full Review

1/7/2026 12:00:00 AM | Cars.com

★★★★★ Brenda de Kemmeter

Jakari was great! If you need some information he is going to help you right away. Very polite and helpful | Read Full Review

1/5/2026 12:00:00 AM | Google

★★★★★ Joseph Kelly

The service department has really gone downhill. I brought my truck in for a scheduled repair and dropped it off at 8:30 a.m. After hearing nothing all day, I had to call at 5:00 p.m. just to be told they never even looked at the vehicle and might get to it the next day. This is unacceptable. Now I’m left scrambling to figure out wor | Read Full Review

1/5/2026 12:00:00 AM | Google

★★★★★ Shannen Munro

My husband and I had a great experience purchasing a truck with Paolo. He was very professional and made the process of buying a new car seamless for us! | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Alessia Noel Bernardini

Great experience! Elian was great with everything ,and super polite and friendly! We were in and out within 2 hours with a great deal, and car. Thank you! | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Christian Trinidad

Had a great buying experience. Excellent customer service and very professional. | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Willie Baker

Throughout the process, Dean was professional, patient, and helpful. He stayed in communication, answered my questions, and made sure things were handled properly in the end. I appreciate his time and effort, and I’m happy with my purchase. If you go to Napleton, I recommend working with Dean. | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Gabrielle Mariano

Luke and Lorenzo were so so helpful. I have never bought a car so fast. I have been shopping for MONTHS for the right fit for my family and I to fit our budget. I was expecting to be here all day and it took 2 hours from start to finish and we left in our brand new car. Thank you so much Luke!!! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ adrian wasersztrom

Jakari was absolutely amazing! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Jack McCall

Elian was a very genuine and intelligent guy. Made the process of buying a car easy. 10/10 | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Stephen Meltzer

Gave me an amazing deal on the hornet! Thank you Evita and Kevin; However; the real story is Evita! I am 78 and have bought so many cars, I cannot tell you them all! I have also have 53 years of intangible sales behind me! Evita is the person to look for if buying any of the cars on this lot! Why, you ask? She is the first aut | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ felipe queiroga

Had a lot of help and all the team was very helpful and patient mainly my sales associate, Kev. Look forward to come back soon for another vehicle | Read Full Review

12/31/2025 12:00:00 AM | Google

★★★★★ Faith Sutton

I had Kev as my salesman - he was friendly, pleasant, accommodating, and was willing to do anything to please me and fit my needs! Another shining star - Joel. So patient and considerate and provided all the information I need to make judicious decisions. Overall satisfied with my experience, especially as a first-time buyer! | Read Full Review

12/31/2025 12:00:00 AM | Google

★★★★★ tonia sutton

Kev and Joel were FANTASTIC!!!! From the time we walked in to the dealership until the time we left we were happy!!! I would recommend this dealership to anyone! Happy New Year To everyone!!! My daughters first car and buying experience was top notch!!!! | Read Full Review

12/31/2025 12:00:00 AM | Google

★★★★★ Cristina Jaramillo

We had a great experience with Paolo Cifuentes. He was kind, professional, and very knowledgeable, and made trading in our old car and buying a new one smooth and stress-free. Paolo was open to negotiating, answered all our questions, and never pressured us. Highly recommend working with him! | Read Full Review

12/31/2025 12:00:00 AM | Google

★★★★★ Scott Slicker

Courtney and Joel told me from the start that they would take care of me. They did not disappoint. Got the Wifey and I driving away in a better version of the vehicle we originally went to look at. Much appreciated!!!! | Read Full Review

12/31/2025 12:00:00 AM | Google

★★★★★ Cody Nicot

Called this past Sunday Asking for info on a vehicle in stock. Gentleman told me because I'm an out of state customer, I would have to be called back by someone else the next day. Monday mid day, never got a call back so called again. Got another salesman who got my info and told me he would have numbers for me by end of day. Next d | Read Full Review

12/31/2025 12:00:00 AM | Google

★★★★★ Jmalaterra70

Craig Vitti is an excellent salesperson. He's very knowledgeable and helpful when showing me various vehicles, their features, and most of all their price ranges. If you come here, ask for Craig Vitti. | Read Full Review

12/30/2025 12:00:00 AM | DealerRater

★★★★★ Nikki Friday

Great service, easy, stress free, quick, no games. | Read Full Review

12/29/2025 12:00:00 AM | Google

★★★★★ Ryan Secord

Knowledgeable and Caring! Absolutely a pleasure to do business with! Highly recommended | Read Full Review

12/29/2025 12:00:00 AM | Google

★★★★★ Alexandra Secord

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12/29/2025 12:00:00 AM | Google

★★★★★ ena segota

David was awesome ! | Read Full Review

12/29/2025 12:00:00 AM | Google

★★★★★ Joseph Calco

I was very happy with the new purchase of my truck manager. Lorenzo was very professional In helping me get into my new truck! Salesman author was also a big help | Read Full Review

12/29/2025 12:00:00 AM | Google

★★★★★ Racheele Hermeney

Elian was AMAZING!!!! He made sure my mom and I had walked out happy. | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Brittney Roberts

Jakari was awesome from start to finish! We love our new Jeep! We can’t thank him enough! | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Rachel Vasquez

Little kev was great deaer. He was a 10 star | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Roula Peter

We had an excellent experience purchasing our Jeep. From start to finish, everything was smooth, professional, and stress-free. The staff was knowledgeable, patient, and took the time to answer all of our questions without any pressure. The Jeep was exactly as described—clean, well maintained, and drives beautifully. We truly felt t | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Suehila H.

Had service done on my vehicle yesterday, I noticed it was still dirty. I was expecting a clean car because that is a complementary part of the services. I felt like I was rushing so I figured perhaps it was my fault. I called the service advisor, Cody Soomdat, later in the day and explained the vehicle wasn’t clean and he confirmed | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ James Rosario

Buying a used car can be stressful, but Courtney made it a great experience. He was awesome to work with—friendly, transparent, and never pushy. I’m very happy with my purchase and would definitely recommend this dealer and Courtney to anyone. Be sure to ask for him! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Elizabeth Castellanos

Jordan helped us find the perfect Dodge Durango for our family. We had great conversation and support. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Carlos Granados

Elian is the best thank you very smooth easy process I recommend going to Napleton and buying with Elian Donell Ramos compadre broker Helped me a lot he is the best broker. I recommend him as well. Thank you Dodge and Jeep. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Pietro Sacco

Kev was great excellent customer service go see him for your next car | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Matthew S

Fast transaction. | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Tommy Randazzo

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12/25/2025 12:00:00 AM | Google

★★★★★ Stephen Meltzer

Gave me an amazing deal on the hornet! Thank you Evita and Kevin | Read Full Review

12/23/2025 12:00:00 AM | Google

★★★★★ Bert Gorman

Definitely recommend Napleton. Easy to work with and they know what they doing. Thanks Paolo, Arthur and Lorenzo | Read Full Review

12/23/2025 12:00:00 AM | Google

★★★★★ rich shing

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12/23/2025 12:00:00 AM | Google

★★★★★ sean mcdonald

Very knowledgeable and efficient. Very happy with my vehicle | Read Full Review

12/22/2025 12:00:00 AM | Google

★★★★★ Daniela Sabia

Had a great experience with Jakari, and the team at Napleton. | Read Full Review

12/20/2025 12:00:00 AM | Google

★★★★★ Gilberto Perez Hondares

Paolo and Kevin were awesome!! Andrea at finance as well thanks Napleton... I got my Brand new ram laramie today | Read Full Review

12/20/2025 12:00:00 AM | Google

★★★★★ Sean Lamar

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12/20/2025 12:00:00 AM | Google

★★★★★ Silas Lane

Kev was awesome easiest car buying process | Read Full Review

12/20/2025 12:00:00 AM | Google

★★★★★ gia stare

Dean, sales man was awesome, I am going home with new 2026 Jeep Wrangler, made my American dream come true. | Read Full Review

12/20/2025 12:00:00 AM | Google

★★★★★ Steven Johnson

Jordan was the best came out of state to make it happen thanks napleton and Jordan | Read Full Review

12/20/2025 12:00:00 AM | Google

★★★★★ TILE GOAT

Great service! Evita and Andrea were great! | Read Full Review

12/19/2025 12:00:00 AM | Google

★★★★★ Tim Frei

Great services! Dean helped me and answered all my question and helped me feel confident on my purchase | Read Full Review

12/19/2025 12:00:00 AM | Google

★★★★★ Stuart Rock

Evita was pleasant, informed, and made the entire process EZ PZ!!! | Read Full Review

12/19/2025 12:00:00 AM | Google

★★★★★ Dave Lawrence

Kev was awesome | Read Full Review

12/19/2025 12:00:00 AM | Google

★★★★★ Jennifer Elizabeth

Thank to Kev he is the best ?????????? | Read Full Review

12/19/2025 12:00:00 AM | Google

★★★★★ machoe

I want to take a moment to recognize Napleton Dodge for the outstanding care and professionalism they showed me during a very stressful situation with my vehicle. Alan Kurtz, the manager, went above and beyond by personally arranging to have my vehicle picked up directly from my home so it would not have to be driven while experienci | Read Full Review

12/17/2025 12:00:00 AM | Cars.com

★★★★★ TILE GOAT

Hello, my name is Brandon McClellan. Last Wednesday I purchased a truck from Napleton Chrysler, Ram, Jeep and Dodge on Northlake Blvd. It was a pre-auction sale and was for a decent price. When I initially inquired about the vehicle I asked why the price was so low and the guy I talked to said it was in an accident on the front end | Read Full Review

12/17/2025 12:00:00 AM | Google

★★★★★ Rommel Ramos

We recently purchased a used SUV from Evita, and I couldn’t be happier with the experience. The car is in fantastic shape—newly serviced and runs smoothly. Evita made the entire car-buying process smooth and stress-free. There was no pressure, and communication was clear every step of the way. I highly recommend Evita to anyone looki | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Rommel Ramos

| Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Michelle C

Honey provides excellent customer service. Thorough. Attention to details. Honest. Answers all the questions. Helpful. My husband and I bought a Wrangler. So happy. Thank you. We will definitely recommend. | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ stacey ilyse

We worked with Avita at napletons - she was very sweet and great to work with. We bought a new jeep and LOVE IT! | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Fares Carrasco

Paolo, Donnell and Kevin were awesome definitely recommend!! 10/10 Thanks Napleton | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Scott Earnest

Kev and team were great! Smooth experience, good deal. | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Christopher Jackson

Arthur thanks for taking care of me and my wife! | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Karen Alonardo

Paolo Cifuentes was awesome & professional. | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Laurel

Absolute failure at customer service AFTER THE SALE. See attached post on Nextdoor. | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Olivia Bochel

I’ve had an extremely frustrating experience with this dealership. I have been unable to reach any manager by phone. The receptionist, Susan, advised that she can only transfer my calls to voicemail, but the voicemail boxes are full and no one is returning my calls. I leased a Jeep in October, and now in December my previous lease l | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Emma Stedronsky

Jakari was a 10/10. Would highly recommend him to anyone looking to lease. Made the process smooth & enjoyable. | Read Full Review

12/14/2025 12:00:00 AM | Google

★★★★★ Sherry Lanning

Jordan is amazing, if you’re looking for an awesome deal, and great customer service, please stop by and give Jordan a shout out! | Read Full Review

12/13/2025 12:00:00 AM | Google

★★★★★ George Barnes

Evita was the most helpful customer service person i've come across at a dealership ever. and i buy a lot of cars. napelton had a nice van at a fair price and she is the one that went above and beyond to close the deal and get the car delivered. | Read Full Review

12/13/2025 12:00:00 AM | Google

★★★★★ RJ

Arthur was very helpful. sold me a great car and helped fixed an issue immediately. Will come back again. | Read Full Review

12/13/2025 12:00:00 AM | Google

★★★★★ Nicholas Hocker

| Read Full Review

12/13/2025 12:00:00 AM | Google

★★★★★ Susan Adams

Paolo Cifuentes | Read Full Review

12/13/2025 12:00:00 AM | Google

★★★★★ George

| Read Full Review

12/13/2025 12:00:00 AM | Google

★★★★★ Jacqueline Hall

Jakari went above and beyond and left no stone unturned. He was patient, honest, and authentic. I highly recommend seeing him if you’re looking for a car! | Read Full Review

12/13/2025 12:00:00 AM | Google

★★★★★ Mike Varela

Got the truck i wanted for a a good deal. Thank you Jordan and Napleton! | Read Full Review

12/13/2025 12:00:00 AM | Google

★★★★★ Marques Johnson

EVITA WAS EXCEPTIONAL AND ANDREA WAS ALSO A BIG HELP AND CANT FORGET ALL THE EMPLOYEES WITH EXTRA INFO ANSWERING ALL MY QUESTIONS BIG OR SMALL | Read Full Review

12/13/2025 12:00:00 AM | Google

★★★★★ Jill Krepps

| Read Full Review

12/13/2025 12:00:00 AM | Google

★★★★★ dede curry

Elian was a amazing sales person was patient and a great help to find me and my wife both great deals on new cars ask for Elian! | Read Full Review

12/13/2025 12:00:00 AM | Google

★★★★★ Renato Tullio

Evita was great | Read Full Review

12/12/2025 12:00:00 AM | Google

★★★★★ stephanie v

kev and joel was great best car buying process | Read Full Review

12/12/2025 12:00:00 AM | Google

★★★★★ Susan Gallegro

| Read Full Review

12/11/2025 12:00:00 AM | Google

★★★★★ Jay Lugo

Dean was amazing. He is a hard core enthusiast and I am now driving a beautiful Ram 1500 Big Horn! I will definitely be recommending Dean to my friends and family. Thanks Dean for your expertise. | Read Full Review

12/11/2025 12:00:00 AM | Google

★★★★★ Rebekah Faivus

| Read Full Review

12/11/2025 12:00:00 AM | Google

★★★★★ Brett Petigrow

Paolo was great. Fastest in and out at a dealership. Extremely happy with my grand Cherokee | Read Full Review

12/11/2025 12:00:00 AM | Google

★★★★★ TILE GOAT

Awesome service! Evita was exceptional! | Read Full Review

12/11/2025 12:00:00 AM | Google

★★★★★ Kiara Miller

Elian and Andrea were great to work with. Very patient and worked diligently to help me get my vehicle through my business. | Read Full Review

12/10/2025 12:00:00 AM | Google

★★★★★ kiara niles

Elian was an amazing kind sales men, helped find the right truck and made everything smooth, Andrea was also a huge help thanks Napleton | Read Full Review

12/10/2025 12:00:00 AM | Google

★★★★★ Leon Merxhani

I had a great experience with Raheem. He was very helpful, professional, and punctual. I highly recommend him for all your needs with Dodge car/ truck services. | Read Full Review

12/10/2025 12:00:00 AM | Google

★★★★★ Blerina Fortuzi

Im extremely happy with Raheem and his customer service skills. I higly recommend him for your needs. | Read Full Review

12/10/2025 12:00:00 AM | Google

★★★★★ Kaley Trsinar

Had a great experience. Jakari was patient and helpful, and very personable! Would recommend to anyone looking for a new car | Read Full Review

12/8/2025 12:00:00 AM | Google

★★★★★ Native Sketch

Jakari was very helpful and personable throughout our experience! Patient all the way through! ???????? | Read Full Review

12/8/2025 12:00:00 AM | Google

★★★★★ Preston Swope

Kev as well as Andrea were very helpful with purchasing my car | Read Full Review

12/8/2025 12:00:00 AM | Google

★★★★★ Suzan Keefe

Jamari was totally awesome! Made the whole experience delightful and smooth . Knows his product , I will share my experience! | Read Full Review

12/8/2025 12:00:00 AM | Google

★★★★★ Sbreid77

My Ram is in service now going on 4 weeks. Not a fault of Napleton but unable to get the part that is needed. I was supplied with a loaner which is a life saver. I appreciate this so much. | Read Full Review

12/8/2025 12:00:00 AM | Cars.com

★★★★★ Juan Sosa

Jordan Wilson the best salesman on the lot he will work with you every step of the way to get you the car you want | Read Full Review

12/6/2025 12:00:00 AM | Google

★★★★★ B FIT BODY SCULPTING

| Read Full Review

12/5/2025 12:00:00 AM | Google

★★★★★ Daniel Allison

Kev was great | Read Full Review

12/5/2025 12:00:00 AM | Google

★★★★★ Tim Obert

I had an excellent experience trading in my 2020 Jeep Compass for a new 2026 Compass and wanted to highlight the people who made it happen. Jordan Wilson was fantastic—knowledgeable, patient, and never pushy. He helped me find exactly what I wanted and worked with the budget Amy and I walked in with. Tony in Finance was just as gre | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Backstage Pass

Writing on behalf of my uncle Alfredo Natalucci. Manager was fantastic, and Arthur (salesman) catered to his every whim. Cannot say anything but good things about them. Thank you Napleton! | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Agnola Ecube

| Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Kevin Thompson

Marcos is the best service advisor and helped fix anything I needed with my jeep | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Heidi Collins

| Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ mark charlez

| Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ daniel sojo

| Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Matt Marshall

Great service thanks to Kev | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Drew Nichols

My wife worked with Evita and she was amazing! Prompt and extremely helpful! Would highly recommend working with her on your next purchase! | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Dean Engelhard

Kev was grate easily the best car buying process I ever had | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Steven

Honey helped us with Jeep purchase. Attention to details. Excellent customer service. Respectful. Honest. Polite. Will recommend. Thank you. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Billy Rentas

The sales associate, Kevaughnie, was very professional and understood what I was looking for. We negotiated, and he remained respectful throughout the entire process. He made sure my truck was in perfect condition, and he didn’t miss a detail. His excellent customer service made the experience stress free. I highly recommend working | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Tommy

Such a good experience working with Honey. She was super thorough and made sure I understood everything without ever rushing me. Genuinely patient and respectful. Really amazing customer service. | Read Full Review

11/30/2025 12:00:00 AM | Google

★★★★★ Rene Torres

Thanks Arthur for everything gratis deal | Read Full Review

11/30/2025 12:00:00 AM | Google

★★★★★ massimo fabiani

Evita was great !!! | Read Full Review

11/30/2025 12:00:00 AM | Google

★★★★★ Becky

Honey was a wonderful sales person! Make sure you ask for her! | Read Full Review

11/30/2025 12:00:00 AM | Google

★★★★★ monica correa

Thank you Paolo Cifuentes Kevin Lorenzo are you the best I am so happy | Read Full Review

11/29/2025 12:00:00 AM | Google

★★★★★ Leah

Dean is super great! Very helpful! Very nice! Very honest! Not trying to trick people! Purchased my first car with him! Thanks again Dean! | Read Full Review

11/29/2025 12:00:00 AM | Google

★★★★★ Carl Bilotti

luke pomper was very much the professional.I will continue to business with Luke and Napleton. | Read Full Review

11/29/2025 12:00:00 AM | Google

★★★★★ Samuel Chunnulal

Luke P. is the man. Calm, cool, and professional, he basically held my hand through the whole process. I had a rough idea of what I wanted, but Luke made me understand what I needed. He’s like a bro you just go on fishing trips with. But he can also sell you a great car. Go see Luke if you’re ever in Northlake and are looking for som | Read Full Review

11/29/2025 12:00:00 AM | Google

★★★★★ Max Willson

Arthur thanks | Read Full Review

11/28/2025 12:00:00 AM | Google

★★★★★ Michelle Reyes

Evita was awesome! She’s so sweet and understanding and helped me get the deal I wanted. Would completely recommend coming here to get a car from her! | Read Full Review

11/28/2025 12:00:00 AM | Google

★★★★★ Lynda Paquette

Awesome Paolo Cifuentes | Read Full Review

11/28/2025 12:00:00 AM | Google

★★★★★ G Adamia

| Read Full Review

11/28/2025 12:00:00 AM | Google

★★★★★ Bob Lobo

Appreciate all the help from Ryan! He made the process smooth and easy! | Read Full Review

11/28/2025 12:00:00 AM | Google

★★★★★ Maryena Besner

Dean is awesome. Knows his cars, understands how the car buying process should work. He was straight with us from beginning to end. My husband and I went to three other dealerships further south and the experience was horrible. Napletons has treated us very well. When we need another car, we will absolutely come back here! | Read Full Review

11/28/2025 12:00:00 AM | Google

★★★★★ Christian Peters

The lack of care the service department has for customers time is astonishing. Be prepared for them to book you an appointment and just tell you a completely inaccurate time, off by many hours when you arrive. I would recommend having your vehicle serviced else where. | Read Full Review

11/28/2025 12:00:00 AM | Google

★★★★★ Glaziers Solutions LLC

Paolo Cifuentes. Fantastic Sales Associate | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Daniel McGrath

| Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Ken Stone

Paolo | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Marie Thania Etienne

Kev and Andrea were great. I had a great experience | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ ladrena stevens

AMAZING Evita THANK YOU Your kindness and expertise car saling! | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ lawrence schifano

I was looking at new trucks was undecided if i wanted to buy , the sales person was great her name was Honey and she was very accommodating and patient . She was knowledgable and professional , the finance guy tony was great and answered any questions or concerns as i had a few credit issues but they found a deal that worked . T | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ Dan Nathanson

Jordan Wilson was terrific, when he delivered my vehicle and helped me through all the paperwork. Made the process quick and easy. Thank you, Jordan! | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ William Wickert

Had a great experience with Evita! | Read Full Review

11/24/2025 12:00:00 AM | Google

★★★★★ Friends Dorival Jr

Jordan Wilson is the best salesman man that I have ever did business with great guy come check him out highly recommend!!!!! | Read Full Review

11/24/2025 12:00:00 AM | Google

★★★★★ Mike Salvemini

Honey is helpful and did a great job. She's very courteous and knowledgeable. We also get free lunch. Thank you. | Read Full Review

11/24/2025 12:00:00 AM | Google

★★★★★ Butch Dequesada

NEVER PURCHASE FROM NAPELTON!!! I purchased my car and the Assurant extended warranty at the Napleton location. Anytime I had to get anything fixed, it was a huge problem with them. They never answer or return phone calls. Quoted me 2 days repair time, lied about the car being ready etc. This time I took it to another location to avo | Read Full Review

11/24/2025 12:00:00 AM | Google

★★★★★ Pedro Henrique

It was great to be assisted by Honey; they helped me through every step of the process. | Read Full Review

11/23/2025 12:00:00 AM | Google

★★★★★ Emely Encarnacion

Evita was great | Read Full Review

11/23/2025 12:00:00 AM | Google

★★★★★ Sonia Marie Maroto

Paolo has been a great help | Read Full Review

11/23/2025 12:00:00 AM | Google

★★★★★ Scott Marabillas

Jordan seems like a great guy to work with. He has a good way with people. | Read Full Review

11/23/2025 12:00:00 AM | Google

★★★★★ Cheryl Duncan

| Read Full Review

11/23/2025 12:00:00 AM | Google

★★★★★ Submerge Painting Co.

My wife and I just purchased a car here with Dean. Had an awesome experience working with Dean! He wasn’t pushy at all, just genuinely friendly and very helpful from start to finish. He made the whole process smooth and stress-free, and my wife is hella happy with her new car. Couldn’t ask for a better car-buying experience. Highly r | Read Full Review

11/23/2025 12:00:00 AM | Google

★★★★★ Taylor Mari

Paolo was a great salesman and helped us out every way he could! The dealership could have been better over all considering the 16 hour drive we made to purchase our new truck | Read Full Review

11/23/2025 12:00:00 AM | Google

★★★★★ Jason Donahue

Evita was amazing! Very happy with my new Ram! | Read Full Review

11/20/2025 12:00:00 AM | Google

★★★★★ Idk Breana

This place is comforting and everyone is so sweet, friendly, and welcoming. I came in to just test drive a car today but because of Elian I am purchasing a car today! He’s a great salesperson and I highly recommend coming here! | Read Full Review

11/20/2025 12:00:00 AM | Google

★★★★★ James Miller

Great job! Love the new truck. | Read Full Review

11/20/2025 12:00:00 AM | Google

★★★★★ sean nguyen

Evita was amazing in assisting me get into my new (zoom zoom). Call her for your next dream vehicle!!! | Read Full Review

11/20/2025 12:00:00 AM | Google

★★★★★ Richard Hay

I worked with Andrea Pena from the finance department on a car I sold back to napelton. She helped clear a few things up for me. She was beyond professional, answered all of my questions, and went out of her way. I highly recommend their team. | Read Full Review

11/20/2025 12:00:00 AM | Google

★★★★★ Chris Reagan

This service department is horrible, if I could give zero stars I would. They do not care about you at all. They want to keep my car for days, with no explanation as to why, and they have no loaners available. The guy could care less. I went here out of convenience and wish I hadn't. Stay away from this place. | Read Full Review

11/20/2025 12:00:00 AM | Google

★★★★★ sean nguyen

Evita was horrendously amazing. Call her for your next dream vehicle!!! Zoom zoom | Read Full Review

11/19/2025 12:00:00 AM | Google

★★★★★ Lady TEA

Jordan. Wilson greeted me with a great smile and made me feel appreciated to ?? my 3rd Napelton Chrysler from Northlakr Napelton is the best | Read Full Review

11/18/2025 12:00:00 AM | Google

★★★★★ Murisi Kotham

Paolo | Read Full Review

11/18/2025 12:00:00 AM | Google

★★★★★ Julian Leon

Very nice experience. Just purchased a 2026 RAM 1500, everything was super smooth, Paolo Cifuentes gave me a great deal and was very helpful recommend 10/10 | Read Full Review

11/17/2025 12:00:00 AM | Google

★★★★★ Rose Palermo

Need a Jeep Specialist? Marcos knows his stuff. Thanks so much for helping me get my Jeep back on track. Love it!!! | Read Full Review

11/17/2025 12:00:00 AM | Google

★★★★★ Alexander Ramesar

Great experience, honest and transparent. Kevaughnie Thomas is a great sales associate, make sure to ask for him when viewing a vehicle! | Read Full Review

11/15/2025 12:00:00 AM | Google

★★★★★ Salvador Tamayo

great guy, knows what’s he’s taking about, I recommend | Read Full Review

11/15/2025 12:00:00 AM | Google

★★★★★ Stanley Michel

Arthur thanks for helping get my dream car and make the process easy | Read Full Review

11/15/2025 12:00:00 AM | Google

★★★★★ Kylee Olson

Dean was awesome, smooth buying experience, first time auto purchase and would recommend to anyone looking to purchase. | Read Full Review

11/15/2025 12:00:00 AM | Google

★★★★★ Robert Caperna

Great service at Napleton as usual Paolo was outstanding made the deal happen will buy again thank you. | Read Full Review

11/14/2025 12:00:00 AM | Google

★★★★★ isaac zakuto

I had a great service from Arthur Drum. Great sales rep. Thank you making it easy. | Read Full Review

11/14/2025 12:00:00 AM | Google

★★★★★ raphael azran

Thanks to Jordan Wilson and Napleton I got my brand new Pacifica ask for Jordan he’s the best! ?????? | Read Full Review

11/12/2025 12:00:00 AM | Google

★★★★★ John Kritz

Had to wait for app . But service was great | Read Full Review

11/12/2025 12:00:00 AM | Google

★★★★★ Jazmine Hernandez

Origianal post: When it comes to the world of customer service, we need more Michelina’s in it. I truly appreciate the way she went above and beyond to ensure any concerns I had were addressed. Thank you! Updated posted: Do not purchase an extended warranty from this place. I traded in my truck last month that had an extended warran | Read Full Review

11/12/2025 12:00:00 AM | Google

★★★★★ Kyle Norvis

They were very helpful in getting me my truck and worked with the price. Highly recommend!! | Read Full Review

11/10/2025 12:00:00 AM | Google

★★★★★ Wilkings so cool King

Honey is a very good person really nice, she know how to talk to people and really help People out. | Read Full Review

11/9/2025 12:00:00 AM | Google

★★★★★ Mark Nonsant

Paolo was wonderful. He made our process very smooth. And he explained everything in detail so we could understand. Highly recommend if searching for a car, he’s the man. | Read Full Review

11/9/2025 12:00:00 AM | Google

★★★★★ Debra Holland

Paolo Cifuentes was absolutely terrific | Read Full Review

11/9/2025 12:00:00 AM | Google

★★★★★ Javier Diaz

Amazing team, great experience. Craig and Honey were the best. Honey made sure every detail was perfect. Highly recommend | Read Full Review

11/9/2025 12:00:00 AM | Google

★★★★★ William R

The quality of service I experienced at this place was top notch for a person that changes car 3-5 times a year I have to say I’m impressed, Joel and Kevin did an amazing job with my 3 car purchased . | Read Full Review

11/8/2025 12:00:00 AM | Google

★★★★★ Michael La Rocco

Craig and Arthur did a great job making a deal on brand new Jeep gladiator and really happy with! | Read Full Review

11/8/2025 12:00:00 AM | Google

★★★★★ FSLandscaping

Just bought a truck with the help of Elian. Suero, for a first experience with the dealership he did a great job and made everything easy to understand, a huge thanks to him for all the help. | Read Full Review

11/8/2025 12:00:00 AM | Google

★★★★★ Ryan Cochrane

Elian was absolutely amazing he held me every step of the way to accomplish getting a new truck will be referring anyone I know to come to him | Read Full Review

11/8/2025 12:00:00 AM | Google

★★★★★ Charles

Honey was such a pleasure to work with! She really listened to what I needed and never tried to push anything on me. She was honest, polite, and patient while answering all my questions about the product and price. It’s rare to find someone who truly cares about their customers, but Honey does. I’ll definitely be coming back and reco | Read Full Review

11/8/2025 12:00:00 AM | Google

★★★★★ Candace Caterina

Kev was excellent! He was professional and worked very hard to meet us within our budget and get us an amazing deal. The experience was easy and fair and we are walking out with an amazing deal and a beautiful vehicle. Thank you, Kev and everyone at Napleton! | Read Full Review

11/8/2025 12:00:00 AM | Google

★★★★★ Joshua Law

Kev was grate had the easiest car buying process ever | Read Full Review

11/8/2025 12:00:00 AM | Google

★★★★★ M Hinkle

Kev was an awesome sales rep! Very honest and straight forward. He made the process super easy! | Read Full Review

11/8/2025 12:00:00 AM | Google

★★★★★ Jack Bowers

GREAT experience. The sales experience with Honey was great worked with me for 2 days on a new Ram truck. Going on into finance late in the day Andrea got the job done with no problems. A joy to work with. I would recommend this dealer to my friends. Thank all of you for a wonderful experience. | Read Full Review

11/8/2025 12:00:00 AM | Google

★★★★★ Keith Forseth

Paolo Cifuentes and the manager Craig were great. Fast and easy to work with | Read Full Review

11/8/2025 12:00:00 AM | Google

★★★★★ Eric Ritter

Had a great experience at Napleton Northlake Chrysler Jeep Dodge. Worked with Arthur Drum who was incredibly knowledgeable and helpful. | Read Full Review

11/8/2025 12:00:00 AM | Google

★★★★★ Madalana Ohanessian

My back up camera on my Durango Hellcat wasn’t working and Raheem fixed it within a couple hours! The best customer service! | Read Full Review

11/7/2025 12:00:00 AM | Google

★★★★★ Charles

Jordan Wilson gave great customer service and made us feel comfortable purchasing a vehicle for our daughter | Read Full Review

11/7/2025 12:00:00 AM | Google

★★★★★ Aydn173 Carman

Kevin was amazing to work with efficient and accommodating. Thank you Kev at Napleton Jeep!!! | Read Full Review

11/7/2025 12:00:00 AM | Google

★★★★★ Anthony Ramos

¡No compren un coche aquí! Los precios son el doble de lo que deberían ser. Los gerentes ni siquiera quisieron negociar un precio justo conmigo. | Read Full Review

11/7/2025 12:00:00 AM | Google

★★★★★ Christopher Archambault

Arthur Drum was my salesman today for a 2013 Jeep Wrangler for my 17-year-old son. I cannot be happier with the experience I had today dealing with Arthur, he was very friendly and made the experience fast and very easy and very pleasant. I will definitely recommend this dealership to everyone, all of the staff was extremely nice and | Read Full Review

11/6/2025 12:00:00 AM | Google

★★★★★ mike hunt

I recently visited Napleton's Northlake Chrysler Dodge Jeep RAM, and Honey was absolutely amazing to work with. From the moment I walked in, she was friendly, professional, and clearly knew her stuff. She took me out on a test drive and made the whole experience comfortable and fun. What really stood out was how knowledgeable she wa | Read Full Review

11/6/2025 12:00:00 AM | Google

★★★★★ Vincent Thornton

Jordan and Ryan were great | Read Full Review

11/4/2025 12:00:00 AM | Google

★★★★★ matt debono

Quick friendly help, helped give me a great deal on a new Jeep! | Read Full Review

11/4/2025 12:00:00 AM | Google

★★★★★ Craig Sami

| Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ Allen Auman

Kev was awesome! Got me in and out with a used wrangler. Super friendly and ready to help. Will call him again for my next Napleton experience. Thanks Kev! | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ Ashley O'Ferrall

Easy, fast experience. Paolo was so professional and made the process a smooth one. I love the vehicle I purchased. | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ ivan melton

| Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ Squeak-ek Clean

Dear Napelton’s Northlake Chrysler dodge jeep Ram, I’m writing to share my experience at your Northlake Chrysler Dodge dealership this past Saturday. Unfortunately, what began as a hopeful visit turned into one of the most disappointing and uncomfortable dealership experiences I’ve ever had. Earlier that morning, I had been texting | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ Efra S

| Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Camilo Galeano

Jordan was Great! Happy with my new truck! | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Brooke Marthaller

Kev and Tony did an amazing job helping us get the truck of our dreams!! Definitely, worth the drive from Lee County! | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Willie Lorick

Miss Honey was great. Awesome customer service. She got straight to the point. No beating around the bush and honest. If you looking for a car or SUV. Please ask for her. As well as there The manager Craig is awesome as well. Please come visit they have great prices and very friendly. And great customer service. Thank you all I have | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ carline merrill

Dean the sale man was very nice and I felt very comfortable with buy a car from him great knowledge for the car I purchased | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Hammertime Yes

Avoid Kevin! | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Briana Ehlers

GREAT PLACE TOO GET A CAR ASK FOR ARTHUR DRUM !!!! AMAZING AND MADE EVEYTHING HAPPEN FOR ME I APPRECIATE THIS LOCATION FOR THERE HARD WORK AN EXCELLENT CUSTOMER SERVICE , I WILL CONTINUE TO COME HERE AN RECOMMENDING FRIEND / FAMILY FOR SURE !!! BEST PLACE TOO SHOP | Read Full Review

10/31/2025 12:00:00 AM | Google

★★★★★ Dawn Hubbard

Thank you Kevin grateful service | Read Full Review

10/31/2025 12:00:00 AM | Google

★★★★★ Teeka G

Love the service. genesis helped me I was so frustrated but she came with that smile and made it better. Thanks Napleton! | Read Full Review

10/31/2025 12:00:00 AM | Google

★★★★★ Ross Bailey

Genesis helped me with my Experience Napletons Great | Read Full Review

10/31/2025 12:00:00 AM | Google

★★★★★ Stridez

Genesis was great! Napleton is the best | Read Full Review

10/31/2025 12:00:00 AM | Google

★★★★★ Mazeik Lawson

| Read Full Review

10/31/2025 12:00:00 AM | Google

★★★★★ Bob Berg

Kev was great the best car buying experience i ever had ?????????? | Read Full Review

10/31/2025 12:00:00 AM | Google

★★★★★ Jazmine Hernandez

When it comes to the world of customer service, we need more Michelina’s in it. I truly appreciate the way she went above and beyond to ensure any concerns I had were addressed. Thank you! | Read Full Review

10/30/2025 12:00:00 AM | Google

★★★★★ Jmalaterra70

Hi, I traveled from Port St. Lucie, Fl to look at Hyundai vehicles. I spoke to Craig Vitti a salesperson at the dealership. Craig was very nice and knowledgeable! I will most likely return next month and buy/lease a vehicle from Craig Vitti at this dealership! | Read Full Review

10/30/2025 12:00:00 AM | DealerRater

★★★★★ basil aycock

Paolo & Joel was the best customer You could ask to help you hand down | Read Full Review

10/29/2025 12:00:00 AM | Google

★★★★★ Chantz Cramer

Kevaughnie was extremely helpful in the car buying process. I highly recommend asking for him if you're in the market for a new vehicle. On top of that, Napletons Chrysler Doge Jepp Ram is clean and pleasant. Everyone was polite. Great service. Thanks everyone! | Read Full Review

10/29/2025 12:00:00 AM | Google

★★★★★ Paul Sullivan

Beyond pleased with how my experience with Honey went yesterday 10/27. She's happy to help, lays it all out for you, no BS that you're used to from so many car salespeople. It's refreshing to be honest; nobody likes smoke blown up their butt. Honey made the process an easy breeze from beginning to end. 10/10 would recommend you see h | Read Full Review

10/29/2025 12:00:00 AM | Google

★★★★★ Felipe Pantaleon

I would not recommend buying from this dealership. They failed to pay off my previous vehicle in a timely manner, and it’s been 25 days since I purchased my new car — I’m still waiting for a part they promised at the time of sale. Additionally, I purchased an extended warranty that, according to follow-up inquiries, doesn’t seem to e | Read Full Review

10/29/2025 12:00:00 AM | Google

★★★★★ Felipe Pantaleon

Avoid this dealership. They failed to pay off my trade-in on time, despite clear assurances they would. It’s been 25 days since I purchased my vehicle, and I’m still waiting on a part they promised at the time of sale. On top of that, I paid for an extended warranty that turns out to be nonexistent. This kind of dishonesty and lack o | Read Full Review

10/28/2025 12:00:00 AM | Cars.com

★★★★★ Jazmine Hernandez

The lack of communication is absurd. When they want you to purchase they blow your phone up consistently and have superior customer service. I’ve called and emailed Andrea multiple times with no response to my cancellation of warranty as I am paying for it until it’s canceled. I purchased my 2nd Jeep here but will be taking my servic | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Brendan Wootten

Great experience - Evita was professional and very helpful and made the orocess easy! | Read Full Review

10/24/2025 12:00:00 AM | Google

★★★★★ Erica Gendler

Evita Fabiani was extremely professional and polished as a brand new salesperson. We appreciated her excellent customer service and going above and beyond to get us what we asked for. Jordan Wilson was beyond accommodating when handling our needs. He took extra time and care to help us get the right vehicle. Andrea Pena in financ | Read Full Review

10/24/2025 12:00:00 AM | Google

★★★★★ Lisandra Rodríguez

I Love Napleton auto group Raheem my Service Advisor is the best in the world | Read Full Review

10/24/2025 12:00:00 AM | Google

★★★★★ Rolando Vela

Jordan wilson was great | Read Full Review

10/24/2025 12:00:00 AM | Google

★★★★★ ford ranger

Was looking for some help with finding a work vehicle. Craig and Kev both were great!! They answered all my questions and helped me stay within my budget. Couldn't be happier! Highly recommend! | Read Full Review

10/24/2025 12:00:00 AM | Google

★★★★★ Trish Hayden

Honey did a great job. I went in for a test drive and walked out with a car. I highly recommend Honey at Napleton Jeep dealership | Read Full Review

10/24/2025 12:00:00 AM | Google

★★★★★ Ar

I was greeted by Craig Vitti. He took the time to go over the two vehicles I was looking at. Thanks Craig. | Read Full Review

10/24/2025 12:00:00 AM | DealerRater

★★★★★ the2shinns

My husband is looking around to buy me a car and said Craig Vitti was very helpful. | Read Full Review

10/24/2025 12:00:00 AM | DealerRater

★★★★★ Anthony Ramos

No fue una buena experiencia. Vendedores insistentes y gerentes groseros. Manténgase alejado. | Read Full Review

10/24/2025 12:00:00 AM | Google

★★★★★ Michael Falco

Service department is unorganized and has no respect for customers time. Had to come here four separate times to get a tail light replaced. Tail light was lost in the mail, per the service team. Never returned calls about what we do next. Physically showed up at the dealership after multiple calls went unreturned to be told the part | Read Full Review

10/24/2025 12:00:00 AM | Google

★★★★★ Trevin Lica

Wonderful experience buying my new vehicle. Courtney was very accommodating made the whole processes effortless on my end. I can confidently say this was the best car buying experience I have ever had. | Read Full Review

10/22/2025 12:00:00 AM | Google

★★★★★ Robert Mudrie

I had a great experience at Napletons in Lake Park. I initially stopped by to discuss my truck in service and ended up with a new car. Jordan Wilson, the salesperson, was incredibly friendly, knowledgeable and didn't stop till he got me in the truck I wanted. Great service and very friendly will highly recommend going to Napleton Chr | Read Full Review

10/22/2025 12:00:00 AM | Google

★★★★★ maria.aguero78

Jenna Brennalt is the service advisor assigned to me after a previous one used my signature to approved some services, that’s ilegal by the way. Well, this Jenna is the worst person I’ve ever encountered in this place. She has no consideration at all, I had an appointment to update the system and when the date came she said NO and no | Read Full Review

10/22/2025 12:00:00 AM | DealerRater

★★★★★ S C

I wasn't sure what I was doing; I had never made any sort of investment purchase Evita made everything go so smoothly with helping me get the suv that was made just for me. My credit was not so hot but the finance beauty made everything happen that was in my budget. I would recommend 1000% for first time buyers like myself, also fo | Read Full Review

10/21/2025 12:00:00 AM | Google

★★★★★ Nicholas Watson

Paolo made this deal extremely easy. I was in and out in no time. Working with Napleton has always been a pleasure. I highly recommend 10/10 | Read Full Review

10/21/2025 12:00:00 AM | Google

★★★★★ J M

Arthur was an exceptional sales associate who went above and beyond to ensure my deal was completed smoothly. He maintained consistent communication throughout the day, keeping me informed every step of the way. I traveled nearly three hours to purchase the vehicle, and it exceeded my expectations. Napleton CDJR made the experience s | Read Full Review

10/20/2025 12:00:00 AM | Google

★★★★★ Erica Gendler

Evita was extremely professional and polished as a brand new salesperson. We appreciated her excellent customer service and going above and beyond to get us what we asked for. | Read Full Review

10/19/2025 12:00:00 AM | Google

★★★★★ Brandon Arnold

Very smooth buying experience with Craig, Andrea and Kev. Highly recommend. | Read Full Review

10/19/2025 12:00:00 AM | Google

★★★★★ Jonathan Wrend

I just bought my daughter’s first car with Napleton’s. Their staff is excellent, from the people answering the phones to the Finance management team. Our sales person was Evita. She is smart and sweet. No one was pushy, even in Finance. I am very impressed. Thanks guys! | Read Full Review

10/19/2025 12:00:00 AM | Google

★★★★★ Fernando Rodriguez

BE AWARE. Found Listed a used jeep on their website they gave me an appointment, I traveled 1.5 hours to see the vehicle (one way). When I get there ( before my actual appointment time) the vehicle is not on their lot. I went back home. Then in the upcoming days on their website I noticed they lowered the price on the vehicle. I t | Read Full Review

10/18/2025 12:00:00 AM | Google

★★★★★ Robert York

| Read Full Review

10/17/2025 12:00:00 AM | Google

★★★★★ Daniel

Honey was very courteous and professional. Her personality and patience was very much appreciated. She was very thorough and double checked everything. She made that car buying process seamless. Would recommend her at the highest level. | Read Full Review

10/17/2025 12:00:00 AM | Google

★★★★★ Daiva Sumskite

I had a great experience at Napletons in Lake Park, FL. I initially stopped by to discuss my lease end and see if I could get a new car. Jordan, the salesperson, was incredibly friendly, knowledgeable, and patient. He listened to my needs and helped me explore my options. Thanks to Jordan's excellent assistance, I ended up with a fan | Read Full Review

10/17/2025 12:00:00 AM | Google

★★★★★ brian wachtel

Painless purchase, made it fun and entertaining. | Read Full Review

10/16/2025 12:00:00 AM | Google

★★★★★ Nicole Beauchamp

I can't say enough good things about Honey. I had a wonderful experience buying with her. Kind, patient, knowledgeable, transparent, straightforward. Highly recommend working with her if you use this dealership to buy ?? | Read Full Review

10/16/2025 12:00:00 AM | Google

★★★★★ COD Callofduty

Kerishia She was being very gentel and helped my to find my dreamcar | Read Full Review

10/16/2025 12:00:00 AM | Google

★★★★★ J

Horrible dealership with horrible staff! From the very beginning I should have known what I was in for! 1-they signed my lease with a credit union without me knowing and didn’t give me any information on the company. 1st mistake! 2nd mistake….they had my lease under 2 Vin numbers for weeks! They actually wrote the lease up for the c | Read Full Review

10/16/2025 12:00:00 AM | Google

★★★★★ Pat Erb

Great experience Paolo was so patient and helpful | Read Full Review

10/14/2025 12:00:00 AM | Google

★★★★★ Angelique Antonioli

Fire!! PAOLO was very professional and he made sure everything was an easy process. I have my first car!!! Thank you!!! I recommend it to EVERYONE | Read Full Review

10/14/2025 12:00:00 AM | Google

★★★★★ Doug Marturano

Courtney was an awesome sales person. The pricing was good in the car in excellent condition. | Read Full Review

10/14/2025 12:00:00 AM | Google

★★★★★ Lorna Davis

My sales rep Evita was very knowledgeable and very helpful . She explained everything with a radiant smile that brought joy to my soul. I gladly recommend her as a great asset to this great Establishment Napoleon Northlakes Chrysler Dodge Jeep ?? Evita Thank you . | Read Full Review

10/14/2025 12:00:00 AM | Google

★★★★★ Yelanis Hernandez

Este lugar me encantó , estuve comprando una Dodge RAM 2500 y tuve muy buena atención de todo el personal en especial la vendedora Tania una súper atención y sobre todo hacen sentir seguridad en todo , soy de Miami y fui hasta ahí porque solo con una llamada telefónica sentí que iba a valer la pena y no me decepcionaron . Gracias ????s | Read Full Review

10/14/2025 12:00:00 AM | Google

★★★★★ Rolande Halabi

Honey was so helpful and went above and beyond to help me find out what Im Looking for. Such an honest person professional and friendly. Thank you :) | Read Full Review

10/13/2025 12:00:00 AM | Google

★★★★★ Marysol Roman

I just got a Jeep Wrangler 2022, thank you to Kevin and Author that have helped my fiancée and I begin our journey together. I got an amazing deal for this car and I thank God I had their help. | Read Full Review

10/13/2025 12:00:00 AM | Google

★★★★★ Robin Garcia

Best car buying experience I have had from kev got my dream car never had a jeep before loving it | Read Full Review

10/13/2025 12:00:00 AM | Google

★★★★★ Dan Riemer

Napleton jeep came through. Negotiated price and terms. Done within an hour or so. No complaints. Staff was prompt and friendly. | Read Full Review

10/13/2025 12:00:00 AM | Google

★★★★★ Talin Dekramnji Haffar

| Read Full Review

10/12/2025 12:00:00 AM | Google

★★★★★ Talin Haffar

Thanks to Honey for helping us. She’s very patient and helpful. We will definitely refer. | Read Full Review

10/12/2025 12:00:00 AM | Google

★★★★★ ???? ????

Honey helped us for many hours. Thank you for being kind and patient and helpful. We will refer. | Read Full Review

10/12/2025 12:00:00 AM | Google

★★★★★ April Healy

Our Sales Rep Kevaughnie was super helpful and efficient. He made the process of buying a car very smooth. I highly recommend him. | Read Full Review

10/12/2025 12:00:00 AM | Google

★★★★★ YURY

the best and easiest car buying process i ever had kev from Jamaica was the best | Read Full Review

10/12/2025 12:00:00 AM | Google

★★★★★ Jessica Levy

Joe Ward was great! he helped us find the perfect truck and made the whole process super easy. | Read Full Review

10/10/2025 12:00:00 AM | Google

★★★★★ Keith Driscoll

Thanks you kev grate service | Read Full Review

10/10/2025 12:00:00 AM | Google

★★★★★ Byron

Grateful service from Kev and his whole department | Read Full Review

10/9/2025 12:00:00 AM | Google

★★★★★ Jazmine Hernandez

This is my 2nd Jeep from Napleton. I am grateful that I had Luis H. as my sales person. He literally treated me like family. He made sure I understood the process even when I was frustrated. He went above and beyond to ensure that I was satisfied and that I left with what I wanted. I highly recommend Napleton whether it is sales or s | Read Full Review

10/8/2025 12:00:00 AM | Google

★★★★★ K P

I just bought a 2023 Lexus out of state and Paolo was a terrific salesman. We initially ran into a problem that he was able to correct before I got there. The vehicle was better than he described! It was clean, smelled great and in fabulous shape. When I finally met Paolo he was attentive and courteous! The rest of the staff in | Read Full Review

10/8/2025 12:00:00 AM | Google

★★★★★ Adam Shepaum

Awesome experience with Joe Ward. Definitely will be coming back | Read Full Review

10/8/2025 12:00:00 AM | Google

★★★★★ bob cerone

Kev was grate good service | Read Full Review

10/8/2025 12:00:00 AM | Google

★★★★★ Shayna Bleiler

We were treated like family and our salesperson was amazing with our 4 year old son! | Read Full Review

10/8/2025 12:00:00 AM | Cars.com

★★★★★ Blaize

The worst preowned car buying experience I've ever had. Was ready to sign and had all paperwork ready to go including loan approval. I wanted to make sure everything was itemized, so I had the purchase contract written up to look over. I then decided to opt out of their extended warranty which was $3400 and just keep the gap insuranc | Read Full Review

10/8/2025 12:00:00 AM | Cars.com

★★★★★ Blaize

The worst preowned car buying experience I've ever had. Was ready to sign and had all paperwork ready to go including loan approval. I wanted to make sure everything was itemized, so I had the purchase contract written up to look over. I then decided to opt out of their extended warranty which was $3400 and just keep the gap insuranc | Read Full Review

10/8/2025 12:00:00 AM | Cars.com

★★★★★ Kailey Lawyer

STAY AWAY!!! BUY ANYWHERE BUT NAPLETON!!! My husband & I purchased a used car from the dealership. An hour from the dealership the transmission started to act up. My husband called as we were hoping to get something figured out so we could keep the vehicle. The following morning we were given two options, keep the vehicle with a tran | Read Full Review

10/8/2025 12:00:00 AM | Google

★★★★★ Ryan Lawyer

BUYERS BEWARE!!! My wife and I purchased a used vehicle, bought an extended warranty. Once we left the dealership headed home, which was 2+ hours away, the transmission started to slipping/surging at 75-80mph on I-95. We called the dealership to ask about the warranty only to find out that it wasn’t effective until 45 days from the d | Read Full Review

10/8/2025 12:00:00 AM | Google

★★★★★ Anthony Ramos

Walked in and walked out. | Read Full Review

10/8/2025 12:00:00 AM | Google

★★★★★ Ryan Lawyer

5 stars, hands down!!! Craig the sales manager and Courtney the salesman made my car buying process one of easiest I’ve ever had. I commuted over 2 hours to work the deal and I’d do it again without hesitation! The service is top tier & speaks for itself! | Read Full Review

10/7/2025 12:00:00 AM | Google

★★★★★ Kailey Lawyer

10/10 recommend this dealership! My husband & I drove 2+ hours to purchase a vehicle from Craig (Sales Manager) & Courtney (Sales). They made the process so seamless & easy, without frustration. My husband works 3rd shift, even with a hectic schedule, Craig still provided exceptional service from start to finish! If you’re looking fo | Read Full Review

10/7/2025 12:00:00 AM | Google

★★★★★ Connor McManus

The whole team at Northlake was absolutely aces in giving me the best price for a damn good ride. Courtney, my sales associate, was a consummate professional and went above and beyond in making sure that all of my needs were met & concerns addressed. 10/10 experience I cannot thank them enough! | Read Full Review

10/7/2025 12:00:00 AM | Google

★★★★★ Michael F

| Read Full Review

10/7/2025 12:00:00 AM | Google

★★★★★ Soria Fonseca

Paolo was my salesperson awesome Job from this young guy. Got me done. Help me out 10/10 definitely recommend him | Read Full Review

10/7/2025 12:00:00 AM | Google

★★★★★ William Meadows

Kev is very professional. The experience was awesome. I recommend 100%. | Read Full Review

10/7/2025 12:00:00 AM | Google

★★★★★ Lorenzo c

What an amazing experience from start to finish! The whole management staff and sales team gave me an unforgettable experience, especially the ex NYC homicide detective. Highly recommend | Read Full Review

10/7/2025 12:00:00 AM | Google

★★★★★ Rob Felder

Kev great service all good things to say | Read Full Review

10/7/2025 12:00:00 AM | Google

★★★★★ Matt Kilby

Classic sketchy sales tactics and lack of professionalism from the sales team. Ignores you as soon as you leave the building without offering a single piece of help for a new purchase from them. Don’t be fooled by this dealership! | Read Full Review

10/7/2025 12:00:00 AM | Google

★★★★★ Bradley Frank

Craig, Courtney and Andrea could not have made the deal more flawless. We were extremely happy with the price which was as quoted. Come to them to get your vehicle and you won’t be disappointed. They also got it done within 2 hours…very impressed! Thanks for all the help! | Read Full Review

10/5/2025 12:00:00 AM | Google

★★★★★ Victor Khoury

I had a great experience at Napleton. My salesperson Kerishia was excellent and the manager Craig and I recommend everyone to come here | Read Full Review

10/5/2025 12:00:00 AM | Google

★★★★★ Jorge Rivera

Paolo was an absolute gentleman. Attentive to what I wanted and negotiated a deal that I couldn’t say no to, Thank you Paolo! | Read Full Review

10/5/2025 12:00:00 AM | Google

★★★★★ Houston ACAMSCHP

Great Jeep Wrangler Dealership Go see EVITA she is the BEST Salesperson ?? | Read Full Review

10/5/2025 12:00:00 AM | Google

★★★★★ Stephanie Kinnear

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10/5/2025 12:00:00 AM | Google

★★★★★ Miguel Arguelles

Tania molina y Kevin nos ayudó mucho en el nuevo carro que compramos Fueron muy amables y eficientes, quedamos muy satisfechos Recomiendo este sitio Muchas gracias. | Read Full Review

10/5/2025 12:00:00 AM | Google

★★★★★ Zach Richter

Paolo did great for us | Read Full Review

10/5/2025 12:00:00 AM | Google

★★★★★ Gerald Arroyo

I came in Saturday morning for routine maintenance on my 2022 Jeep Compass. Raheem went above and beyond and ensured I had a great experience. In the chaos of life it's always a blessing to have someone turn your day around with a smile. Thank you, Raheem! | Read Full Review

10/5/2025 12:00:00 AM | Google

★★★★★ hana1cd

Please stop sending me mail. I've requested multiple times. | Read Full Review

10/5/2025 12:00:00 AM | Google

★★★★★ Baby Naimer

Very professional helpful salesman! | Read Full Review

10/3/2025 12:00:00 AM | Google

★★★★★ Steven Rosario

Thank you HONEY! I just wanted to say a big thank you for all your help and support with buying my new car. Your guidance made the whole process smooth and stress-free, and I truly appreciate it! I will be back and refer others! | Read Full Review

10/3/2025 12:00:00 AM | Google

★★★★★ noah

Luis was awesome to work with. He was super helpful throughout the whole process of buying my truck. And he’s a great guy! I’m super happy with the dealership overall as well. Everything went smoothly and easily. | Read Full Review

10/2/2025 12:00:00 AM | Google

★★★★★ Sharon Sebastian

Friendly staff willing to work with us on the deal. Went to other jeep dealerships and Napleton was far superior in customer service. | Read Full Review

9/29/2025 12:00:00 AM | Google

★★★★★ John

The salesman was amazing — he asked the right questions, really listened, and found me the perfect match. The process was quick, efficient, and actually enjoyable. That’s rare in the car world! | Read Full Review

9/29/2025 12:00:00 AM | Google

★★★★★ Sashina Ledezma

Couldn’t recommend this dealership enough. The staff went above and beyond to make sure I got a fair deal and left happy. The whole team worked together to make it seamless. | Read Full Review

9/29/2025 12:00:00 AM | Google

★★★★★ vjdimauro

Craig Vitti is a priceless source of information, he was patient, he educated us on leasing factors along with purchasing options and what choice may be beneficial regarding our purchase. No one compares to Mr. Vitti's sincerity extended to his client base. | Read Full Review

9/29/2025 12:00:00 AM | DealerRater

★★★★★ ISABELLE MACAULAY

Tania Molina was wonderful to work with and did her best to get us out the door in our new car as fast as possible. It was a pleasure working with her. | Read Full Review

9/28/2025 12:00:00 AM | Google

★★★★★ bLaCcKdOnTcRaCk 36

Great fast service with a smile every time I come here. | Read Full Review

9/28/2025 12:00:00 AM | Google

★★★★★ Jorge Ivan Rico Rivera

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9/28/2025 12:00:00 AM | Google

★★★★★ Ismael Miranda

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9/28/2025 12:00:00 AM | Google

★★★★★ Denyse Martin

| Read Full Review

9/28/2025 12:00:00 AM | Google

★★★★★ Alexander Orr

Great experience buying a new Chrysler Pacifica today for our growing family! From the minute I walked in Tania Molina took me aside and put me at ease throughout the whole process, explaining clearly each step. Kevin was great and gave me a good deal while Tania made the whole experience enjoyable. Well done team. | Read Full Review

9/28/2025 12:00:00 AM | Google

★★★★★ Amelia Aleman Garcia

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9/28/2025 12:00:00 AM | Google

★★★★★ Gina Marie

Buying my Jeep was hands-down the best decision I’ve made in years. It’s rugged, reliable, and an absolute blast to drive—whether I’m cruising through the city or tackling weekend adventures. The performance is smooth, the handling feels solid, and the design turns heads everywhere I go. The comfort inside is just as impressive—plent | Read Full Review

9/27/2025 12:00:00 AM | Cars.com

★★★★★ Jeeplover

Incredible experience as always! Transparent pricing, so helpful, professional, and they went above and beyond to make this process easy. Craig reached out and was an absolute pleasure to speak with. We worked with the deal with Kevin the sales manager who was so friendly and answered every question in detail. Great team! Love my new | Read Full Review

9/26/2025 12:00:00 AM | Cars.com

★★★★★ Jack Sanbolian

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9/26/2025 12:00:00 AM | Google

★★★★★ Carlo Suarez

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9/26/2025 12:00:00 AM | Google

★★★★★ Mix’d In

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9/26/2025 12:00:00 AM | Google

★★★★★ Samantha Martinez

The best store i got a car from them and it was the best experience | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Tami Savoia

We worked with Joe to purchase our Jeep Grand Cherokee. He was great. Very knowledgeable and made the process easy and very enjoyable. We will be back on our next purchase. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ toot toot

Chris Benjamin was professional and very helpful, made the process easy and straightforward. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Jonathan Hawkins

I 100% recommend this store for all your needs from sales to service | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Kristin Quisenberry DVM

Thank you Craig for making the whole experience enjoyable. You were so knowledgeable and patient and just helped me through the whole process. You turned this stressful event into fun and I am grateful for all of your help and expertise. I recommend you to anyone looking for the right guy! | Read Full Review