About Cutter Chrysler Dodge Jeep Ram FIAT
Cutter Chrysler Dodge Jeep Ram FIAT is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Ask About Service Contracts
- Certified Technicians
Call (808) 206-8208 today to schedule your next appointment.
Our technicians at Cutter Chrysler Dodge Jeep Ram FIAT are ready to help you!
Cutter Chrysler Dodge Jeep Ram FIAT is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Cutter Chrysler Dodge Jeep Ram FIAT today at (808) 206-8208 to learn more
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★★★★★ Scott HydeDisappointed. They got my car going. Cost was way more than expected and the broke the lcd screen inside my car and, of course, blamed me. Service manager’s uncle’s car did the same thing so it is my problem. Went there in perfect shame cones out broken. I store the car inside, he said happens to cars stored outside. Not his pr | Read Full Review8/26/2025 12:00:00 AM | Google
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★★★★★ AlikaExcellent service with great communication. The staff is very personable and make you feel like family. | Read Full Review8/23/2025 12:00:00 AM | DealerRater
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★★★★★ Yolanda Smedley*Kyle & Ryan have been very helpful anytime I have to take my jeep in for service. Reviews are reviews but we must remember every situation is different. These guys do their best & that’s what we should be thankful for. That’s Aloha. | Read Full Review8/18/2025 12:00:00 AM | Google
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★★★★★ susan titaHorrible service lack of professionalism in handling paperwork totally unacceptable incompetence | Read Full Review8/11/2025 12:00:00 AM | Google
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★★★★★ Shanteshia HookerUpdated review: registration on our used car 2024 honda took over 3 months to come in. Location lie on when we multiple times on when we would receive the registration transfer and change safety. I had to call for months just to get the same runaround then they said it was sent out and it wasn’t so when I finally received the mail, t | Read Full Review8/8/2025 12:00:00 AM | Google
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★★★★★ Vicente HohebExtremely disappointing experience. The customer service was unprofessional and unfriendly from the start, I was met with attitude rather than assistance. After I clearly expressed my intention to move forward with the purchase, they suddenly changed the price without justification. It felt dishonest and left me questioning their int | Read Full Review7/26/2025 12:00:00 AM | Google
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★★★★★ Ram truckJust moved to hawaii and needed to get work done on my truck ASAP! They got me in a week later and Ryan helped me through the entire process. Truck was under warranty which they honored and even gave me a 2024 loaner car to use while the work was being done. Ryan and the entire dealership was very easy to work with and I couldn't rec | Read Full Review7/24/2025 12:00:00 AM | DealerRater
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★★★★★ mariano.farrarThis is my 4th lease with Cutter - and I come back for a reason. Josiah did a great job- no xx, no hype, professional and really showed me the value of the latest Grand Cherokee. A serious pro at it and ask for him when you go in. Micah - his sales mgr taught me something about leases I never knew - and this is like the 10th lease I' | Read Full Review7/19/2025 12:00:00 AM | DealerRater
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★★★★★ brendafreitas5948Always friendly and stuff makes you feel welcome every timeAlways friendly and stuff makes you feel welcome every time | Read Full Review7/18/2025 12:00:00 AM | DealerRater
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★★★★★ Kyle BrickermanWorst customer service of anywhere I’ve ever been. I had engine problems that should have been covered under my warranty but we were told it wasn’t. They didn’t offer to help us and got annoyed that we were trying to do our due diligence. THEN, they said that because of all of the back and forth- they wanted nearly half of the estima | Read Full Review7/18/2025 12:00:00 AM | Google
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★★★★★ Thedunns728This was my first time buying a new vehicle off a dealership lot. I was a little nervous just cause I know how dealerships can take advantage of people to make money off of the clients. I can say that I didn’t get that here from my good friend Micah and his salesman Tyler. When Tyler was helping us it was like I was hanging out with | Read Full Review7/4/2025 12:00:00 AM | DealerRater
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★★★★★ terrance.sorrellsAlways great service at this dealership. Outstanding customer service. I always get my vehicle on time or earlier than promised. Kyle is an awesome individual. | Read Full Review6/26/2025 12:00:00 AM | DealerRater
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★★★★★ Don DailyThis is by far the absolute WORST service department on this island. DO NOT, DO NOT do any form of business with Cutter. | Read Full Review6/25/2025 12:00:00 AM | Google
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★★★★★ Daniel HartsfieldDishonest customer service | Read Full Review6/16/2025 12:00:00 AM | Google
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★★★★★ Kseguancia808Kyle B at Honolulu was awesome and helpful when I brought my car in for an issue. I was off island and he made it super easy | Read Full Review6/14/2025 12:00:00 AM | DealerRater
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★★★★★ DabuzzTook my truck for service for the last 5 years. The price is right and since my warranty is up i still have them do my oil change. I can do my own service since i owned a gas station but for the price makes sense to let them service my truck and save me the hassle. There was one problem that i felt was sloppy work and my reason for a | Read Full Review6/8/2025 12:00:00 AM | DealerRater
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★★★★★ Mike MaustThis dealership was really disappointing. I bought a pre-owned Tesla from them and didn’t find out until I did my taxes that they took the $4,000 tax credit that should’ve gone to me. That basically means I paid $4,000 more than the price we agreed on. It felt really shady, and because of that, I wouldn’t recommend buying from them. | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Jeep UserMy car wouldn't start, so I suspected the battery. I took the initiative to remove it and had it tested for free at O'Reilly Auto Parts. The result was a clear "bad battery/doesn't hold a charge." Since the battery was still under the three-year Mopar warranty, and Cutter of Honolulu had installed it two years prior, I took the dead | Read Full Review5/12/2025 12:00:00 AM | DealerRater
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★★★★★ SekoServiced multiple cars at this dealership. They have a very direct and clear approach. No surprises. Special thanks to Ryan who has been very helpful and easy to work with. | Read Full Review5/11/2025 12:00:00 AM | DealerRater
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★★★★★ SekoPurchased and serviced multiple cars there. Unlike most other dealers in Honolulu, they were very helpful and easy to work with. Special thanks to Danny and Ashley. | Read Full Review5/11/2025 12:00:00 AM | DealerRater
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★★★★★ JackMy experience here was honestly okay until it got to a point. At first; there was a solid guy helping me out with an appraisal on a car that the dealership reached out to buy. After receiving an offer that I honestly thought was a joke, I decided to leave. My problem is not the lowball offer or the fact that I wasted my time, because | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ kaimana1998Excellent service! Justin was very easy to work with. The staff I experienced were all very personable. | Read Full Review5/2/2025 12:00:00 AM | DealerRater
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★★★★★ K.aloha808Mike Ash and Sergiy were all awesome! They were really helpful and went the extra mile to help me drive away a happy new Jeep grand Cherokee owner. Thank you so much!! | Read Full Review4/19/2025 12:00:00 AM | DealerRater
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★★★★★ Shanteshia HookerDefinitely will not buy another car from them. Dealership went down the drain completely. From the paperwork, communication, and listening skills. Salesman harassing you don’t know when to stop. Salesman trying to keep you from driving off because you were being harassed and sick. The new employees need discipline and better tra | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Brady ThompsonPrepare to waste 4 hours or more just to get an overpriced numbers sheet. I went to cutter and was trying to spend an hour to get a pricing sheet to compare to another dealership. All my research was done, and I told them everything I was looking for in a new Jeep gladiator. Sergiy checked every VIN in inventory and found me some ve | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Ericka SimpsonVery disappointed with the service and communication from this dealership. I took my 2024 Wrangler in for the check engine light flashing. After 3 days, I had to call for an update. My service tech, Rey, said he’d been calling but no answer which was not true. I was told that the part for my Jeep (an O2 sensor) was on national back o | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Michelle BoholMy other half and I decided to take a leap and get a car for a dealership less then 4 months of having the car it didn’t start my son has some medical issues all I wanted was a car to take us from a to b and now it’s in service with them saying it’s this problem that problem !!!! | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Mr NunyaFunny how every1 has a good experience purchasing a vehicle there. Just wait until go through their service department and they’ll give you their “Bend Over Special!” | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Sydney ParmerDon’t rely on them to honor your warranty! I’ve taken my jeep (still under warranty) in for the same issue 5 separate times. They refuse to acknowledge or fix the issue. Constant waste of time and money with this service department. | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Jaime Silva VelezI recently purchased a Jeep Wrangler from Cutter Chrysler Jeep Dodge Of Honolulu, and the experience was outstanding from start to finish. The sales team was knowledgeable, patient, and never pressured me into making a decision. They took the time to explain all my options and helped me find the perfect Jeep that fit my needs and bud | Read Full Review3/20/2025 12:00:00 AM | DealerRater
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★★★★★ BMooreRay was my service manager and he was excellent. He made the check in and checkout procedure smooth and easy. Ray took time to review the services and offered to explain any of the items or recommendations. | Read Full Review3/13/2025 12:00:00 AM | DealerRater
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★★★★★ Dean GarvinBought a new 22 jeep wrangler 4xe in Oct 23 and was told the oil would be changed prior to purchase. Later learned that they used one of my jeep wave oil changes. I would not recommend any person to buy a vehicle from this dealership. | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ meghan.kenney26Always a pleasure to have my car serviced at Cutter. Kyle always takes great care of my vehicles. 10/10 service always! | Read Full Review3/6/2025 12:00:00 AM | DealerRater
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★★★★★ Nikola SabanBest guys to deal with. Easygoing and honest. | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Grant OkaUpdate: upon further review of the service papers I noticed that they mentioned that they couldn’t find the hub cap was and they never replaced it. The service manager failed to tell us this when picking up the car. If they lose or break a part on the car, shouldn’t they replace it? See the photos for proof. Took my wife's car to t | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Grant OkaTook my wife's car to the service department in January for a routine oil change and tire rotation as we have a service contract with them that was prepaid. When I went to pick up the car they said that the wheel stud was stripped and that they needed to replace the bolt. Then they tell me that the wheel hub that the bolt is screwed | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Eren KI dropped of 3 cars at the same time for different issues. Kyle great took care of all of these and helped me a lot. He always gave me update! He is super helpful guy! Thanks a lot | Read Full Review2/23/2025 12:00:00 AM | DealerRater
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★★★★★ Dakota DorminyIf i could give zero or negative stars, i would. This is the worst place to buy a vehicle. The sales people don't give a shit and the managers don't either. They dont treat you with respect. Go somewhere else to buy a vehicle. Don't waste your time here. Don't waste your money here. If you want to buy a Dodge,jeep,chrysler or Ram go | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ Zeina BazziA bunch of crooks. Go to windward jeep instead unless you want to be ripped off by Cutter. | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ TJamesBottom line, this was the most efficient new car transaction I have ever experienced. The sales person was professional, they answered all my questions in a timely manner. I really appreciate the effort they made to get me out the door with the right vehicle at the right price. Thanks, Cutter Jeep!! | Read Full Review1/28/2025 12:00:00 AM | DealerRater
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★★★★★ Madi SmithEveryone has been super sweet at this Dealership! Marlon Gante and Megan were extremely kind walking through this process, and I am happy to be driving out with a car! | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Kimo YamashiroI cannot put to words how terrible Honolulu Jeep service is. I spent $2,600 to fix a rattle in my air conditioner. Less than a week after the repair, the noise started again. I then spent three weeks leaving voice messages and texts via the automatic bot, and finally after three weeks, I had to drive there in person to figure out wh | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ phappuccinoI had Rey take care of some electrical error code issues and perform an oil change for me. Working with Rey was a fantastic experience; he was truly a pleasure to deal with. Plus, everything was completed on the same day! Thanks a lot, Rey! | Read Full Review1/3/2025 12:00:00 AM | DealerRater
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★★★★★ Frankvale NarteI don't recommend taking your car here. When they work on your car they leave the windows open and alot of dust, dirt and whatever else is around auto shops. And then the assistant manager tried to claim that the black dust is coming from a torn panel and you can clearly see that it's not...... not only that, the car is now making f | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ ChrisMagic man Danny to the rescue first class service. Danny is US veteran, also a veteran in the car industry. This is our second vehicle from Danny and we will continue to do business With Cutter Jeep as long as Danny works there.???????? | Read Full Review12/3/2024 12:00:00 AM | DealerRater
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★★★★★ ThelastdayzI recently had a fantastic experience at Cutter Dodge for servicing my Jeep. From start to finish, the staff was professional, friendly, and incredibly efficient. They took the time to explain everything in detail, ensuring I understood what was needed and what to expect. The service team worked quickly without compromising quality, | Read Full Review11/28/2024 12:00:00 AM | DealerRater
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★★★★★ Jorge MorenoJust went to this dealership and Brian and Kyle from the service department took care of a recall without having to wait for an appointment. Don't waste your time going to Windward Dodge and go to Cutter Chrysler. They will take care of you! Thank you Guys, you're the best! | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Matthew ArnallI’d give it 0 if I could. Brian (manager of service) and Kyle a service rep are impossible to get a hold of. Not even a BBB claim can get a call back. Car went in for repairs and came back worse. Scammed me for over $5k, had to towe my car in a week ago and still no call back or update. Worst deal ship known to man. Awful awful place | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ ramel wykeI bought a 23 grand Cherokee from this place and traded my 17 Yukon. They insisted that my 17 yukon Denali Xl had too many miles 142k for them to sale on their lot yet there it is for sale on their lot. The salesman told me that the vehicle that I bought only came with one set of keys after I insisted that they check for a second set | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ bernycepeplowskiExceptional service and sales ,, exceeds that of any/all luxury cars, here or mainland. I will only purchase and service at your dealership because of your unmatched quality, transparency, caring and going the extra mile. Kudos to all of service team and sales .. Blake and Micah are even patiently searching for my dream car Mahalo nu | Read Full Review11/10/2024 12:00:00 AM | DealerRater
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★★★★★ bul_mascarinasKyle is the best, very helpful, professional and very polite. I always ask for him every time I need something for my car. | Read Full Review11/10/2024 12:00:00 AM | DealerRater
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★★★★★ Gus BI arrived at Cutter Chrysler Dodge Jeep Ram Fiat with my wife and child, ready to purchase two cars. After selecting two cars, I informed the dealership that I’d return shortly with cashier’s checks from my bank and called ahead to confirm my arrival within 30–40 minutes. When I arrived, the finance representative refused the checks, | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ LeiCustomer service here has gone down. 2015, I bought my Jeep compass from them. Back then I was greeted with a hello and acknowledged immediately. Yesterday, I went to purchase a pre-owned vehicle. I had every intention of buying a car for work from them since my first jeep buying experience was top notch. To my disappointment, I arri | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ dheli had the best experience with cutter auto from the start and now having my second car with them. Justin is very helpful, knowledgeable and provides answers to all my concerns. All the staffs are friendly and accommodating. i highly recommend cutter auto because of the excellent service. | Read Full Review10/21/2024 12:00:00 AM | DealerRater
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★★★★★ Tommy K.I had awesome customer service from my salesman, Chance. The vehicle I was interested in was at another Cutter dealership, but Chance took my wife and I out there to check it out. The vehicle’s TPMS was faulty, and the service dept. replaced it immediately. I’m knocking my rating down a star because I was told there wasn’t a spare ke | Read Full Review10/16/2024 12:00:00 AM | DealerRater
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★★★★★ Greg BanksBe careful when trying to work out a deal at the last minute tried to add on "non tax fees" in the line item for $1899.20 just to fluff their pockets | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ CarrieExcellent customer service! The team was very helpful, friendly and knowledgeable. Justin was very approachable, explained the process, checked in while we were waiting. Riese explained all the financial documents thoroughly and answered all of my questions | Read Full Review9/22/2024 12:00:00 AM | DealerRater
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★★★★★ terrance.sorrellsAlways great service. Outstanding service team. Very friendly and attentive. They always give me my vehicle back before the estimated time frame. | Read Full Review9/19/2024 12:00:00 AM | DealerRater
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★★★★★ David PhillipsMegan was our sales rep, she is new to the dealership but definitely not a rookie! She was great through the whole process and helped us allot. If you go ask for Megan she won't disappoint | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Rockford BurtonTook my Jeep to them so they could figure out why my Jeep won’t start. They said two days and it ended up being there for over a month. I called and left multiple messages and they never called me back. I had to finally drive over there and speak to them face to face. I was hoping they were going to tell me something I didn’t already | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Jennie KealohaI am unsatisfied with the customer service at this Jeep dealership in Honolulu, Hawaii. I bought my Jeep brand new and did not receive my spare key fob. I was a female in my twenties buying a vehicle for the first time by myself and they definitely took advantage over my lack of experience. I did not know that a spare key fob was inc | Read Full Review9/6/2024 12:00:00 AM | Google
