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Shields Chrysler Dodge Jeep Ram

Shields Chrysler Dodge Jeep Ram

★★★★★(224)read reviews
850 Broadmeadow Rd, Rantoul, IL 61866
(217) 892-0041 Ask About Our Service Specials!
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Coupons

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    Save on Brake Pad or Shoe Replacement! Click for details!
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    Service Your Vehicle with Savings on a Multi-Point Inspection
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    Save on Wheel Balances and Tire Rotations!
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    Service and Parts Special Click for details!
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    $15 Off Mopar Battery Replacement
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    2 Full-Synthetic Oil Changes for $100
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    $15 Off a Premium Synthetic Oil Change
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    15% OFF All Available Accessories and Peformance Parts
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    Get up to a $50 Discount on ServiceClick for Details
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    Tire Price Match Guarantee: Find a Better Price? We'll match it! See dealer for details
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    Tire Rebates For a Limited Time click here for details

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Service Hours

Mon: 07:30 am - 05:30 pmTues: 07:30 am - 05:30 pmWed: 07:30 am - 05:30 pmThur: 07:30 am - 05:30 pmFri: 07:30 am - 05:30 pmSat: 07:30 am - 12:00 pmSun: Closed
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At Shields Chrysler Dodge Jeep Ram, we want you to personalize your vehicle and feel confident driving your Chrysler, Dodge, Jeep or Ram vehicle. That’s why we offer competitive pricing on all authentic Mopar® automotive accessories, which our certified automotive technicians can install for you. Ask about our exclusive offers for racks and carriers, remote starters, in-car entertainment devices and much more!

Call (217) 892-0041 today to schedule your next appointment. Our technicians at Shields Chrysler Dodge Jeep Ram are ready to help you!

Customer Reviews

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  • ★★★★★ Helen Ellis
    Easy to schedule and service done in a reasonable amount of time. | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Brandy Trover
    We purchased our new vehicle with Dave. Both my husband & I were very pleased with the customer service from Dave and their finance department making our purchase a smooth process. | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Brandy Trover
    We purchased our new vehicle with Dave. Both my husband & I were very pleased with the customer service from Dave and their finance department making our purchase a smooth process. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Terri Maulding
    | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Helen Ellis
    Easy to schedule and service done in a reasonable amount of time. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Terri Maulding
    | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Gary Parker
    Excellent service. On time, quick, professional. Valet service is a great feature!! | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Ashley
    | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Gary Parker
    Excellent service. On time, quick, professional. Valet service is a great feature!! | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Ashley
    | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Kristina Stewart
    My mother gets her vehicle serviced here and they are amazing. She has nothing but positive things to say about this company and workers. They are always friendly and treat her with kindness. Definitely recommend. | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★★ Kristina Stewart
    My mother gets her vehicle serviced here and they are amazing. She has nothing but positive things to say about this company and workers. They are always friendly and treat her with kindness. Definitely recommend. | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★★ Leon Wang
    Amazing experience. Dave is a great sales rep and he made the whole process incredibly smooth and no-nonsense. Very happy with my purchase and would highly recommend this place if you're looking for a vehicle. | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Brad Frazier
    Great place to purchase a vehicle, and a GREAT service department. I come from Champaign for their service. | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Leon Wang
    Amazing experience. Dave is a great sales rep and he made the whole process incredibly smooth and no-nonsense. Very happy with my purchase and would highly recommend this place if you're looking for a vehicle. | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Brad Frazier
    Great place to purchase a vehicle, and a GREAT service department. I come from Champaign for their service. | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ David Crockett
    Great service!! Friendly & knowledgeable!! Did not feel any pressure or stress with the purchase of my new vehicle!! | Read Full Review
    5/11/2025 12:00:00 AM | Google
  • ★★★★★ David Crockett
    Great service!! Friendly & knowledgeable!! Did not feel any pressure or stress with the purchase of my new vehicle!! | Read Full Review
    5/11/2025 12:00:00 AM | Google
  • ★★★★★ Javid Ali
    Whole experience was great! Effective communication, no high pressure sales tactics the whole experience was positive. I purchased on Saturday evening and by Monday night I have 3 friends and family interest in the Maverick and asked what dealership/salesperson I went through. | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Javid Ali
    Whole experience was great! Effective communication, no high pressure sales tactics the whole experience was positive. I purchased on Saturday evening and by Monday night I have 3 friends and family interest in the Maverick and asked what dealership/salesperson I went through. | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Jeremy Ozier
    Great customer service….great job done.. just wish they would call when the job is done instead of me calling them but great place | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Jeremy Ozier
    Great customer service….great job done.. just wish they would call when the job is done instead of me calling them but great place | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Jacob Merk
    | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Jacob Merk
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    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Rockey Dalton
    | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Rockey Dalton
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    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Scott Krile
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    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Scott Krile
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Me
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Kris Faust
    Great service at a good price. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Dan Austin
    Work completed quickly at lower cost than was expected. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Me
    | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Kris Faust
    Great service at a good price. | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Dan Austin
    Work completed quickly at lower cost than was expected. | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Becky Weber
    Very prompt, quick and answered all my questions! These guys are great! | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Gene King
    | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Becky Weber
    Very prompt, quick and answered all my questions! These guys are great! | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Gene King
    | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Tim Dillman
    None | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Moriah Dugle
    | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Moriah Dugle
    | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ David Novitski
    Scott and his service dept. Were top notch and probably could not have been more helpful! I brought my Jeep in for service here having been extremely discouraged with the Champaign dealership who were of no assistance. My disappointment in this dealership was in the front of the house sales staff. Not one individual acknowledged me w | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ David Novitski
    Scott and his service dept. Were top notch and probably could not have been more helpful! I brought my Jeep in for service here having been extremely discouraged with the Champaign dealership who were of no assistance. My disappointment in this dealership was in the front of the house sales staff. Not one individual acknowledged me w | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Martius Umali
    | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ marlan busboom
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    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Judy Anderson
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    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Martius Umali
    | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Judy Anderson
    | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ marlan busboom
    | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Carley
    | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Carley
    | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Mary Price
    | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ Mary Price
    | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ Nathan Dawson
    | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ James Snider
    | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Armstrong Archery Coach
    Service great as usual. Prompt, polite, and quick! | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Armstrong Archery Coach
    Service great as usual. Prompt, polite, and quick! | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ James Snider
    | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Missy Bezely
    Terry Twitchell went above and beyond for my Mom in helping her with finding a vehicle. I recommend him to anyone looking to buy a vehicle at Shields. He is the best | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Missy Bezely
    Terry Twitchell went above and beyond for my Mom in helping her with finding a vehicle. I recommend him to anyone looking to buy a vehicle at Shields. He is the best | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Nathan Dawson
    | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Mike and Eileen Jarboe
    I thought I had a bearing going out in my F150 Ford pick up truck. I took it to Shields Ford in Rantoul,IL. There, Service tech ,Dwayne Cooper, went with me for a test drive, and it was determined that a bearing was out in the rear axle. It turns out he was exactly right! Then, Service manager, Dale Scudder, ordered the parts and too | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Mike and Eileen Jarboe
    I thought I had a bearing going out in my F150 Ford pick up truck. I took it to Shields Ford in Rantoul,IL. There, Service tech ,Dwayne Cooper, went with me for a test drive, and it was determined that a bearing was out in the rear axle. It turns out he was exactly right! Then, Service manager, Dale Scudder, ordered the parts and too | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Barth
    | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Barth
    | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Bob Price
    The whole team was a pleasure to work with and helped me throughout the decision-making process | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Corrine Magrini
    | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Corrine Magrini
    | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Bob Price
    The whole team was a pleasure to work with and helped me throughout the decision-making process | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Eboni Burns
    | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Anne Schmelzle
    | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Anne Schmelzle
    | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Eboni Burns
    | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Randy Holdren
    This auto repair business puts the customer first | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Randy Holdren
    This auto repair business puts the customer first | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Ernest Delay
    | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Sheryl McConaha
    | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Rita Zick
    The tow driver was awesome! He called me to let me know that he was pulling up. He told me what he was doing each step. Y’all need bout a 100 more just like him & y’all would be great! | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Norm & Pat Ross
    People went out of their way to help me great experience | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Ernest Delay
    | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Rita Zick
    The tow driver was awesome! He called me to let me know that he was pulling up. He told me what he was doing each step. Y’all need bout a 100 more just like him & y’all would be great! | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Sheryl McConaha
    | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Norm & Pat Ross
    People went out of their way to help me great experience | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Michael Hansen
    I had an appointment for a recall notice. Checked in at 7:55 a.m. and by 8:20 a.m. the service clerk advised you are all done. Talk about fast and efficient. Very satisfied | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ Terry Cross
    Great work just like normal ???? | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ Terry Cross
    Great work just like normal ???? | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ Michael Hansen
    I had an appointment for a recall notice. Checked in at 7:55 a.m. and by 8:20 a.m. the service clerk advised you are all done. Talk about fast and efficient. Very satisfied | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ Ed Sischo
    | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Eric Kersey
    | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Eric Kersey
    | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Beverly Heiden
    Quick friendly service. | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Beverly Heiden
    Quick friendly service. | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Eric Kidwell
    The team at Shields is truly the best—second to none! | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Ed Sischo
    | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Courtnee Deedrick
    Kyle Johnson was very helpful and listened to any concerns/questions. He was Knowledgeable and showed he cared for what was good for me and my kids to get around comfortably. They are definitely a good place if you need a vehicle and I highly recommend Kyle! | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Courtnee Deedrick
    Kyle Johnson was very helpful and listened to any concerns/questions. He was Knowledgeable and showed he cared for what was good for me and my kids to get around comfortably. They are definitely a good place if you need a vehicle and I highly recommend Kyle! | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Patterson
    | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Eric Kidwell
    The team at Shields is truly the best—second to none! | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ James Just
    | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Patterson
    | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Martinez
    Our experiences with shields (2017) and now have been absolutely amazing ! Everyone there is so welcoming and helpful. I will continue to get my cars from here ?? Kyle was simply amazing in all he did and gave us as much information possible! I definitely recommend meeting with him regarding purchasing a vehicle. | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ jeretta mabry
    We've always had excellent service at Shields. While buying our car there to each time we've taken it in for routine maintenance. They are a professional...friendly group of people!! | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ James Just
    | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Martinez
    Our experiences with shields (2017) and now have been absolutely amazing ! Everyone there is so welcoming and helpful. I will continue to get my cars from here ?? Kyle was simply amazing in all he did and gave us as much information possible! I definitely recommend meeting with him regarding purchasing a vehicle. | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Wyatt Sellek
    I worked with Noah and it was a great experience. I traded one of my trucks in and the process was extremely smooth and simple. They answered all of my questions with no issues. | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Deborah Martinez
    The person greeting me was attentive and welcoming. The oil change was quick and I was on my way. Thumbs up to Shields! | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ jeretta mabry
    We've always had excellent service at Shields. While buying our car there to each time we've taken it in for routine maintenance. They are a professional...friendly group of people!! | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Deborah Martinez
    The person greeting me was attentive and welcoming. The oil change was quick and I was on my way. Thumbs up to Shields! | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Wyatt Sellek
    I worked with Noah and it was a great experience. I traded one of my trucks in and the process was extremely smooth and simple. They answered all of my questions with no issues. | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Joe Dunbar
    | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Amy Hiles
    | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Sapp
    | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Joe Dunbar
    | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Amy Hiles
    | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Sapp
    | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Luke Bennett
    | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Greg Beesley
    I was very impressed with my first experience with Shields. Everyone was extremely friendly from the moment I walked into facility the first time. I expect to purchase my next car at Shields. | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Greg Beesley
    I was very impressed with my first experience with Shields. Everyone was extremely friendly from the moment I walked into facility the first time. I expect to purchase my next car at Shields. | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Luke Bennett
    | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Lauren Burke
    Nothing but WONDERFUL things to say! Noah was the BEST!!! He was very kind, knowledgeable and easy to work with when buying a car! Definitely recommend this place! Will be back for future purchases! Thank you Noah and team! | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Lauren Burke
    Nothing but WONDERFUL things to say! Noah was the BEST!!! He was very kind, knowledgeable and easy to work with when buying a car! Definitely recommend this place! Will be back for future purchases! Thank you Noah and team! | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ LeAnne Campbell
    Terry was great! I have been dreaming about a new pickup for years. He got in a used truck and had shown me others. I loved it! Happy with my purchase. He and Teresa helped me with all my questions. I ended up with warranty and the Forever warranty won me over. I had been a loyal Sullivan Chevrolet buyer. I had purchased six cars ove | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ LeAnne Campbell
    Terry was great! I have been dreaming about a new pickup for years. He got in a used truck and had shown me others. I loved it! Happy with my purchase. He and Teresa helped me with all my questions. I ended up with warranty and the Forever warranty won me over. I had been a loyal Sullivan Chevrolet buyer. I had purchased six cars ove | Read Full Review
    2/9/2025 12:00:00 AM | Google
  • ★★★★★ Steve Piercy
    | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Steve Piercy
    | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Stacey Jackson
    Excellent service provided along with answering my concerns with my vehicle. I would definitely recommend Shield’s Auto service to everyone! | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Dennis twitchell
    I had great service and an amazing detailing job done on my truck. They reached out to me to get further information on what needed servicing and I am very happy with the outcome. | Read Full Review
    1/1/2025 12:00:00 AM | Google
  • ★★★★★ Dennis twitchell
    I had great service and an amazing detailing job done on my truck. They reached out to me to get further information on what needed servicing and I am very happy with the outcome. | Read Full Review
    1/1/2025 12:00:00 AM | Google
  • ★★★★★ maria pineda
    Good service , fast and efficient!! The team members are very kind. | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ maria pineda
    Good service , fast and efficient!! The team members are very kind. | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Greg Beesley
    I was very impressed with my first experience with Shields. Everyone was extremely friendly from the moment I walked into facility the first time. I expect to purchase my next car at Shields. | Read Full Review
    12/25/2024 12:00:00 AM | Google
  • ★★★★★ Greg Beesley
    I was very impressed with my first experience with Shields. Everyone was extremely friendly from the moment I walked into facility the first time. I expect to purchase my next car at Shields. | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ Layne Barbee
    Happy with the service and quality of work from the service advisors to the mechanics. Corey the service advisor scheduled my appointment and was able to get my vehicle in ahead of schedule and repaired quickly. Corey was very patient with all my questions and listened to my concerns. | Read Full Review
    12/7/2024 12:00:00 AM | Google
  • ★★★★★ Layne Barbee
    Happy with the service and quality of work from the service advisors to the mechanics. Corey the service advisor scheduled my appointment and was able to get my vehicle in ahead of schedule and repaired quickly. Corey was very patient with all my questions and listened to my concerns. | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Kimi Taylor
    | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Orloff
    I’ve been attending UIUC for the past few years. Every oil change, tire rotation, brake check, and tire patch that I’ve needed in my time here has been at Shields. I’m always taken care of when I walk through that service door. For any dads sending your kids off to school in Champaign, know that they would be in good hands here. I wo | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Kimi Taylor
    | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Orloff
    I’ve been attending UIUC for the past few years. Every oil change, tire rotation, brake check, and tire patch that I’ve needed in my time here has been at Shields. I’m always taken care of when I walk through that service door. For any dads sending your kids off to school in Champaign, know that they would be in good hands here. I wo | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Robert Wyre
    Ford does not stand behind their vehicles. A known Ford design flaw has resulted in antifreeze leaking into the cylinders of the engine of my Ford Edge. The only solution is to replace the engine. Ford has issued a Technical Service Bulletin about this problem caused by their known design flaw, but they will not stand behind it and i | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Robert Wyre
    Ford does not stand behind their vehicles. A known Ford design flaw has resulted in antifreeze leaking into the cylinders of the engine of my Ford Edge. The only solution is to replace the engine. Ford has issued a Technical Service Bulletin about this problem caused by their known design flaw, but they will not stand behind it and i | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Nancy
    | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Nancy
    | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ D Dayton
    Fast, friendly and thorough service. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ William Huffman
    I trust the Ford mechanic at Shields Ford. He takes special care of repairs for my vehicles. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ D Dayton
    Fast, friendly and thorough service. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ William Huffman
    I trust the Ford mechanic at Shields Ford. He takes special care of repairs for my vehicles. | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ John Gromala
    Terry, Teresa and the entire Shields Auto Center team provided a great purchase experience for me. They assisted in reviewing all vehicle features, available rebates and didn’t include any new or undisclosed fees when concluding the purchase. The vehicles were freshly detailed for pick-up and they also provided a valuable new vehic | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ John Gromala
    Terry, Teresa and the entire Shields Auto Center team provided a great purchase experience for me. They assisted in reviewing all vehicle features, available rebates and didn’t include any new or undisclosed fees when concluding the purchase. The vehicles were freshly detailed for pick-up and they also provided a valuable new vehic | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Maris Huls
    | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Rex Hackett
    Very nice service, friendly atmosphere has oil changed and 75000 mile check up and was done and put under 45 min. And no sales people tried to sell me another vehicle ?????????? | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Rex Hackett
    Very nice service, friendly atmosphere has oil changed and 75000 mile check up and was done and put under 45 min. And no sales people tried to sell me another vehicle ?????????? | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Maris Huls
    | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Johnson
    I highly recommend Shields Auto for vehicle purchases and maintenance. If customer service matters to you, Shields is a good choice. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Johnson
    I highly recommend Shields Auto for vehicle purchases and maintenance. If customer service matters to you, Shields is a good choice. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Crystal Griest
    Always friendly, helpful, and easy to work with. Its easy to know where our next vehicle purchase will come from, every time. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Crystal Griest
    Always friendly, helpful, and easy to work with. Its easy to know where our next vehicle purchase will come from, every time. | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Sara Rybarczyk
    Had an oil change done, boy were they fast! Love my forever warranty. | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Patsy Reed
    | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Laura Perrero
    Kyle, Craig and Theresa were amazing and ensured all of questions were answered. Definitely will recommend. | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Sara Rybarczyk
    Had an oil change done, boy were they fast! Love my forever warranty. | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Patsy Reed
    | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Laura Perrero
    Kyle, Craig and Theresa were amazing and ensured all of questions were answered. Definitely will recommend. | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ terry
    Friendly and fast service. We were at a horse show down the road when our 1-ton dually would not start. They got us in right away and found one of our batteries was faulty. Completed the warranty work with no waiting or hassle. Highly recommend the service department! | Read Full Review
    10/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mike Pitman
    | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Ramon Bermingham
    | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Ramon Bermingham
    | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Mike Pitman
    | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Guillermo Daniel León Igarza
    Buena atención por parte de la asesora y muy. buen servicio en general! | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Guillermo Daniel León Igarza
    Buena atención por parte de la asesora y muy. buen servicio en general! | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Cascio
    Scheduled an appointment online. Left a very detailed message with it. Got a call morning of appointment saying they don't have the parts because they didn't check the message along with the appointment until just that morning. They could sell me what they had in stock which was 20% more expensive than what I asked them to order a we | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Blissett
    Spent hours over 2 days balancing tires incorrectly. Tape weights were not the same plane as factory placement. Ford City in Champaign satisfied the balance, and the weights match factory plane placement. Shields unable to find nor admit fault. I'll keep going to Ford City. | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Cascio
    Scheduled an appointment online. Left a very detailed message with it. Got a call morning of appointment saying they don't have the parts because they didn't check the message along with the appointment until just that morning. They could sell me what they had in stock which was 20% more expensive than what I asked them to order a we | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Blissett
    Spent hours over 2 days balancing tires incorrectly. Tape weights were not the same plane as factory placement. Ford City in Champaign satisfied the balance, and the weights match factory plane placement. Shields unable to find nor admit fault. I'll keep going to Ford City. | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Cascio
    Scheduled an appointment online. Left a very detailed message with it. Got a call morning of appointment saying they don't have the parts because they didn't check the message along with the appointment until just that morning. They could sell me what they had in stock which was 20% more expensive than what I asked them to order a we | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Cascio
    Scheduled an appointment online. Left a very detailed message with it. Got a call morning of appointment saying they don't have the parts because they didn't check the message along with the appointment until just that morning. They could sell me what they had in stock which was 20% more expensive than what I asked them to order a we | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Carter
    | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Carter
    | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Brian Bushley
    | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Brian Bushley
    | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ D
    This place is a joke. Scammers. They wanted 4100$ down on a $12995 CAR ??????and $395 payments a month. Like $7000 in interest fees. Yall would have sold a car yesterday for 2000$ down and $300 a month. ??????? it’s okay. I co-signed for him elsewhere. | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ D
    This place is a joke. Scammers. They wanted 4100$ down on a $12995 CAR ??????and $395 payments a month. Like $7000 in interest fees. Yall would have sold a car yesterday for 2000$ down and $300 a month. ??????? it’s okay. I co-signed for him elsewhere. | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Frank Nero
    Great folks, beautiful Dealership we had a great experience We would definitely recommend doing business here. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Frank Nero
    Great folks, beautiful Dealership we had a great experience We would definitely recommend doing business here. | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Karla Rueda
    Shields Auto Group were very professional and our sales person, Terry, was very knowledgeable and answer all of our questions. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Karla Rueda
    Shields Auto Group were very professional and our sales person, Terry, was very knowledgeable and answer all of our questions. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Beau Snider
    Great people Noah shields was a great salesman definitely recommend!!! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Beau Snider
    Great people Noah shields was a great salesman definitely recommend!!! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Micheal Baguma
    I just got a car and I must say that SHIELDS AUTO is by far the best car dealership I have ever visited. The guys over there are very welcoming and kind-hearted. If you are looking to buy a car, I would highly recommend Mr. David Cassout, he will make sure to leave you, the customer, satisfied. He was very kind, patient and understan | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Micheal Baguma
    I just got a car and I must say that SHIELDS AUTO is by far the best car dealership I have ever visited. The guys over there are very welcoming and kind-hearted. If you are looking to buy a car, I would highly recommend Mr. David Cassout, he will make sure to leave you, the customer, satisfied. He was very kind, patient and understan | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ kiki griffin
    Shields auto! I just want to say thank you thank you ! I had recently had my engine blow , and honestly didn’t know what I was going to do about a vehicle, went to shields and Robert put the pedal to the metal for me! I love love my new suv! I highly recommend checking them out, ask for Robert he will not disappoint you! They all mad | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Pete Faulkner
    No dealing with them.They name the price , and that's it | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ kiki griffin
    Shields auto! I just want to say thank you thank you ! I had recently had my engine blow , and honestly didn’t know what I was going to do about a vehicle, went to shields and Robert put the pedal to the metal for me! I love love my new suv! I highly recommend checking them out, ask for Robert he will not disappoint you! They all mad | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Pete Faulkner
    No dealing with them.They name the price , and that's it | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Pamela Williams
    We bought a used vehicle from Shields on June 11and had it 1 day when we discovered it had a major problem with the engine. We took it back and they couldn’t have been more accommodating. They offered us our money back or the option of putting in a new engine at their expense. We opted for the new engine and after a few weeks they d | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Pamela Williams
    We bought a used vehicle from Shields on June 11and had it 1 day when we discovered it had a major problem with the engine. We took it back and they couldn’t have been more accommodating. They offered us our money back or the option of putting in a new engine at their expense. We opted for the new engine and after a few weeks they d | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Williams
    Amazing sales and service departments. They were extremely accommodating and did everything they could to make sure we were satisfied customers. We would definitely do repeat business with them and recommend them to others. ?????? | Read Full Review
    7/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ juliana jacobo
    Super nice and helpful. Ask for Tim | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ juliana jacobo
    Super nice and helpful. Ask for Tim | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Brad Gould
    We have purchased four vehicles thru Shields. Their customer service and service center is outstanding. I will continue to use Shields Auto Center. | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Brad Gould
    We have purchased four vehicles thru Shields. Their customer service and service center is outstanding. I will continue to use Shields Auto Center. | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Kim Griffith
    The Shields service desk staff are super friendly! The team completes the work timely and reaches out as soon as your vehicle is done. Easy process! | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Kim Griffith
    The Shields service desk staff are super friendly! The team completes the work timely and reaches out as soon as your vehicle is done. Easy process! | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ vitali mihalkin
    Great experience buying a car, great people, great atmosphere! | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ vitali mihalkin
    Great experience buying a car, great people, great atmosphere! | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ k.bruns57
    Shields Auto is a warm and friendly environment. Everyone went out of their way to help me. The kindness was much appreciated. Mark Keyes was excellent!! | Read Full Review
    6/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ k.bruns57
    Shields Auto is a warm and friendly environment. Everyone went out of their way to help me. The kindness was much appreciated. Mark Keyes was excellent!! | Read Full Review
    6/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ paris1to3
    They were very easy to work with. They explained everything as we went through the process. | Read Full Review
    6/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ paris1to3
    They were very easy to work with. They explained everything as we went through the process. | Read Full Review
    6/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ rw50172003
    Very good experience. Dave was a good salesman and answered all questions and followed up after delivery. | Read Full Review
    6/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ rw50172003
    Very good experience. Dave was a good salesman and answered all questions and followed up after delivery. | Read Full Review
    6/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ mbluhm
    Dealership worked to get truck in for oil change on short notice. Great service, reasonably priced and much appreciated. | Read Full Review
    6/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ mbluhm
    Dealership worked to get truck in for oil change on short notice. Great service, reasonably priced and much appreciated. | Read Full Review
    6/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ thageman54
    They had me in and out quickly and explained all they did to keep my Escape running smoothly. | Read Full Review
    6/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ thageman54
    They had me in and out quickly and explained all they did to keep my Escape running smoothly. | Read Full Review
    6/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ sbean
    Great job. Always helpful and appreciate their assistance. Thank you for your work on my vehicle. | Read Full Review
    6/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ sbean
    Great job. Always helpful and appreciate their assistance. Thank you for your work on my vehicle. | Read Full Review
    6/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ colorgrain
    The appointment went very quick and I was able to discuss other possibilities of future options and then I was on the road. | Read Full Review
    6/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ colorgrain
    The appointment went very quick and I was able to discuss other possibilities of future options and then I was on the road. | Read Full Review
    6/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ryan VanMeter
    | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Ryan VanMeter
    | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Waspi
    Shields sales, service, office, and parts people are the best. I would recommend them to anyone looking for quality sales or service work on their Ford vehicle, or for Ford parts and accessories. Great bunch of people! | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Waspi
    Shields sales, service, office, and parts people are the best. I would recommend them to anyone looking for quality sales or service work on their Ford vehicle, or for Ford parts and accessories. Great bunch of people! | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Studebake46
    Great service didn’t take all day to make a deal Nice showroom and clean | Read Full Review
    6/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Studebake46
    Great service didn’t take all day to make a deal Nice showroom and clean | Read Full Review
    6/1/2024 12:00:00 AM | Cars.com
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