About Olathe Dodge Chrysler Jeep Ram
Olathe Dodge Chrysler Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
Call (913) 738-4917 today to schedule your next appointment.
Our technicians at Olathe Dodge Chrysler Jeep Ram are ready to help you!
Olathe Dodge Chrysler Jeep Ram is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Olathe Dodge Chrysler Jeep Ram today at (913) 738-4917 to learn more
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★★★★★ Bdavis6586Great selection and great staff. Claudia was amazing, friendly and very professional. I felt welcomed the minute I walked in. | Read Full Review5/28/2025 12:00:00 AM | DealerRater
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★★★★★ my3guys62Luke in the service department was fantastic. I told them what was wrong and the work was completed fixing the issue in much less time than what was estimated. | Read Full Review5/28/2025 12:00:00 AM | DealerRater
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★★★★★ benabendrothGreat service and kept me up to date. Everyone there was very easy to work with. | Read Full Review5/27/2025 12:00:00 AM | DealerRater
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★★★★★ John NelsonGreat Deals at this place. Very easy to work with. No big sales push or pressure. 2nd purchase from them. Get your next Ram truck here. | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Brian DeckardBrian Bahr (Service Writer) was great to work with. Jarod, the Mechanic did an excellent job of diagnosing my Challenger Scat Pack's multiple problems, and fixing what needed to be done. I would highly recommend asking for both these guys when your car needs professional service. | Read Full Review5/26/2025 12:00:00 AM | DealerRater
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★★★★★ manishkumarshakya91Service can be improved. There is so many instances where customer experience was not upto the mark. Sales POC was not sure of anything on vehicle and had to ask every single thing from his Manager. | Read Full Review5/25/2025 12:00:00 AM | DealerRater
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★★★★★ JohnJake, my salesman was great. Very responsive to my needs and considerate with my time. | Read Full Review5/22/2025 12:00:00 AM | DealerRater
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★★★★★ ALICIAOKOBIGreat service per usual! Thanks for always taking good care of my truck! In and out quickly and always efficient. | Read Full Review5/22/2025 12:00:00 AM | DealerRater
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★★★★★ Jerry PEven during peek business hours, ALWAYS Excellent and Professional sales and service! I loved the experience of dealing with Nathan and the finance staff. | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ ahmed alhindawithey are scammers. really bad customer service. just trying to steal peoples money. I payed the money and the car still didn’t start. So I went on youtube and got the problem fixed myself for only 25. And the manger didn’t answer any of my calls or texts after he gave me his phone number | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ John RiedelGood people always helping me with connectivity in van | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ RIVERA66030The driver side window in my wife's van was stuck in the down position. I called Olathe Dodge and an appointment was made for the very next morning and it was fixed the same day. Thank you Brian, Thank you Mechanic, Thank you Harley for the Shuttle ride home.Thank you Olathe Dodge. | Read Full Review5/20/2025 12:00:00 AM | DealerRater
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★★★★★ Dan CashAfter my 5th double call I guess I will leave a review: To start, don't ever ignore a call from them as they will just call you back again after 30 seconds. They do not accept that you might be in a meeting and aren't available to take a call. They called twice in a row so IT MUST BE AN EMERGENCY. Next: DON'T PUT IN YOUR PHONE NU | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ mflower04_22Great job, total cost for oil change came in lower than estimate and recall was addressed promptly. | Read Full Review5/16/2025 12:00:00 AM | DealerRater
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★★★★★ Rscudder315My advisor Luke Johnson and technician Larry Scudder were absolutely phenomenal. Quick, professional and kind. | Read Full Review5/16/2025 12:00:00 AM | DealerRater
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★★★★★ sjhadley12Appreciate Olathe Dodge.Lucas,Shannon and JT for their over the top service.Purchase my vehicles from you for excellent customer care. | Read Full Review5/15/2025 12:00:00 AM | DealerRater
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★★★★★ krazyjhawkLet’s all admit that getting your car worked on is never something anybody would describe as fun. The men and women at Olathe Dodge all do their very best to make the process as painless as possible. I worked with Kendrick this time and he did a great job keeping me informed and up to date on where we were at with everything. I would | Read Full Review5/15/2025 12:00:00 AM | DealerRater
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★★★★★ Rick SI was able to get in and out in about a for an oil change. Myy servant agent (Brian) was great with communication and very forthcoming. | Read Full Review5/15/2025 12:00:00 AM | DealerRater
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★★★★★ coryn.e.mickelsonIt was great working with the team, from the sales support, management, and getting through finance. | Read Full Review5/14/2025 12:00:00 AM | DealerRater
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★★★★★ JAMIESuperb service from Kendrick. I greatly appreciate his expertise and advice given. I will be a returning customer! | Read Full Review5/14/2025 12:00:00 AM | DealerRater
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★★★★★ ANTHONY.DIMARCO75I came to the dealership right before close not expecting to leave with a truck and somehow everyone worked togthsr, stayed late and sent me off inu first RAM. It was so.easy and every very friendly. I may go back soon for another vehicle. I was very impressed with the team and the facilities. My wife was very pleased as well. Thank | Read Full Review5/14/2025 12:00:00 AM | DealerRater
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★★★★★ Donna mazzoniHad a blast. Love my new mojito green wrangler | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ lawrence_of_arizonaEverything has always been nice and quick. Everything from service to buying the car has been a breeze. All employees has also been very helpful. | Read Full Review5/13/2025 12:00:00 AM | DealerRater
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★★★★★ codek2194They have very good service and do very well in maintaining every vehicle I bring in without pressuring me into a sale. They take their time to explain in detail what they’d recommend and why it’s needed for me while also helping prioritize my work. | Read Full Review5/10/2025 12:00:00 AM | DealerRater
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★★★★★ cherylcaswell1Excellent service Excellent service. Customer friendly service reps Excellent service. Customer friendly service reps. Will always come back for my service needs | Read Full Review5/9/2025 12:00:00 AM | DealerRater
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★★★★★ askofnyaxThanks for helping me with oil change. Joseph was very kind Joseph was very nice to me. | Read Full Review5/8/2025 12:00:00 AM | DealerRater
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★★★★★ dmf4751Professional, positive attitude. Returning this Saturday for brake service. Clean facility, way to make appointments, easy to get in and out. | Read Full Review5/8/2025 12:00:00 AM | DealerRater
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★★★★★ Grace SandgrenHad a great experience with the service side, Shannon was awesome and I will be using them in the future! | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ jebhammons1041If this dealership wasn’t 6 hours away i would use it for any future purchases I have. | Read Full Review5/7/2025 12:00:00 AM | DealerRater
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★★★★★ Cballx6I would give Claudia ten stars if I could she was awesome. She is easy to deal with and made my purchase seemless.. The dealership was great as well and went above and beyond to make the deal happen. I truly believe I wouldn't have got such a great deal anywhere else. | Read Full Review5/7/2025 12:00:00 AM | DealerRater
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★★★★★ jddennisHelpful and knowledgeable team that provided professional service in a timely manner. I feel like I can trust them to take care of me and my vehicle. | Read Full Review5/6/2025 12:00:00 AM | DealerRater
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★★★★★ cherylcaswell1I’m very happy with this dealership and with Adam. I drive over 40 miles to continue using them. I have always been treated well and fair. I will always use this dealership. | Read Full Review5/5/2025 12:00:00 AM | DealerRater
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★★★★★ M921hannaAccommodating, patient, polite and attentive I appreciated the calm and helpful personality of Kendrick especially on his day off! | Read Full Review5/2/2025 12:00:00 AM | DealerRater
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★★★★★ Randy NBuying a car can be a daunting task. We had an awesome experience buying a used car here today. Very easy, fast and friendly. Brendan was amazing at saving us the car. Extremely helpful. | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ GandalfKCThere are few service departments that I would give 5-stars in a review. Olathe Dodge is definitely on that list. I never feel pressure to do anything I don't want and they are always upfront with costs. Everyone has been super. I appreciate how they will do what they can to make it a good experience. | Read Full Review5/1/2025 12:00:00 AM | DealerRater
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★★★★★ reedMike is the Man. Gave me exactly what I was looking for the first time. Great listener and porblem solver | Read Full Review5/1/2025 12:00:00 AM | DealerRater
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★★★★★ LakerobsonMadison was absolutely great to work with- a very knowledgeable young lady - kept in contact throughout the whole process!! | Read Full Review5/1/2025 12:00:00 AM | DealerRater
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★★★★★ ADMIN53I took my RAM 1500 for diagnostic and checkup, first they misdiagnosed the issue and second time they replaced the starter, I have weird noise from starter area when I accelerate but they said I have to pay for them to diagnose the issue. The issue started immediately I picked the truck from their possession and keeps on getting wors | Read Full Review5/1/2025 12:00:00 AM | DealerRater
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★★★★★ fernandeztcBrian was outstanding to work with, I told him my situation & he went above and beyond to make it a successful visit. Thanks Brian! He’s a valuable asset to your team! | Read Full Review4/30/2025 12:00:00 AM | DealerRater
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★★★★★ ahmed alhindawithey are scammers. really bad customer service. just trying to steal peoples money | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ jrodri34011Great customer service! Friendly staff, decent price. I was quickly in and out. Overall 5 stars | Read Full Review4/29/2025 12:00:00 AM | DealerRater
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★★★★★ JAILEEBREEGood Customer Service team representative was helpful and understanding to my needs and wants quick | Read Full Review4/29/2025 12:00:00 AM | DealerRater
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★★★★★ marykatedierks31Easy to work with, fast, organized Everyone was helpful and immediately replied to all my questions and inquiries! | Read Full Review4/29/2025 12:00:00 AM | DealerRater
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★★★★★ ronbeen buying cars from here for 15 to 20 years on number 4 now i would not come back if i didnt like it i wish ranger was still there but he retired | Read Full Review4/29/2025 12:00:00 AM | DealerRater
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★★★★★ Blix1085Jonathon was our salesman and his expertise and attention to detail and care outweighed the other dealerships we visited before buying our Jeep Grand Cherokee L Summit Reserve. He was very understanding of our needs and spent a great deal of time explaining the capabilities of each vehicle. His knowledge and customer care was unmatc | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ contact27Thank you to the Olathe team for the quality, friendly and timely service. Great service! | Read Full Review4/26/2025 12:00:00 AM | DealerRater
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★★★★★ phillipingleseIt was my first time at this dealership and everything was great. Will be back.thank you | Read Full Review4/26/2025 12:00:00 AM | DealerRater
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★★★★★ Zarin GoodrichQuick and Efficient with our time. Had a great experience. We truly enjoyed working with Brendan. Very professional! | Read Full Review4/26/2025 12:00:00 AM | DealerRater
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★★★★★ cadawson13Overall great experience! Mike was so helpful. I appreciate how informative and attentive he was without being pushy. I love my new Jeep Grand Cherokee! | Read Full Review4/25/2025 12:00:00 AM | DealerRater
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★★★★★ Tony SWannKendrick was able to get me in and kept me informed of everything that went on excellent service and customer service | Read Full Review4/25/2025 12:00:00 AM | DealerRater
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★★★★★ Tony SWannKendrick was able to get me in and kept me informed of everything that went on excellent service and customer service | Read Full Review4/25/2025 12:00:00 AM | DealerRater
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★★★★★ stephaniedeal21They worked with me to get what I wanted and put in extra work to get the right price! | Read Full Review4/25/2025 12:00:00 AM | DealerRater
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★★★★★ vickiboginaBeen back for same issue hate to spend money and time with them and my time and not have issues resolved | Read Full Review4/25/2025 12:00:00 AM | DealerRater
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★★★★★ BrianBUYER BEWARE – This Jeep Dealership Is a Complete Waste of Time If you're thinking about buying from this dealership, do yourself a favor and go somewhere else. I test drove a new Grand Cherokee about two weeks ago, and the experience went downhill fast. The first red flag? The SUV wouldn’t start. They tried jumping it—still nothin | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ nanhauptMike was beat to work with. No pressure, knowledgeable and just fun to be around. If you’re in the market for a new rig, look for Mike! You won’t be sorry. | Read Full Review4/24/2025 12:00:00 AM | DealerRater
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★★★★★ Matthew Reynolds1 Star is to much!!! Worst experience I've EVER had. Cooling Fan broke, I take it there. My Warranty paid roughly 525.00 Dollars. Then they charged me 675.00 dollars to get my Car. 1200.00 for a Cooling Fan replacement?????? No matter how you look at it, that's theft!!! Kendrick lied to me in an email and the whole experience w | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ natasha.curtis1984Gasy and efficient Fast and efficient Good professional clean informative not pusht Ha ha ha | Read Full Review4/23/2025 12:00:00 AM | DealerRater
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★★★★★ vanlallian710,10,10,10,10,10,10,10,10,10,10,10,10,10,10 | Read Full Review4/23/2025 12:00:00 AM | DealerRater
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★★★★★ spastenaJoe was great and very pleasant! Hope I can continue my service work as needed with him! | Read Full Review4/23/2025 12:00:00 AM | DealerRater
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★★★★★ Spencer WilliamsI purchased my car from here in 2019 and everything was good! Fast forward to Early 2025, and I am attempting to sell my car but the purchaser would like the detailed service records that I had done at Olathe Dodge Chrysler Jeep Ram. Seems like an easy ask so I call in January, get sent to a voicemail with no identifier. Leave a mess | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ bpetsitter40Outstanding My salesman James yes the best...caring...thoughtful...answered all questions Number one Nissian Dealership in Kansas | Read Full Review4/21/2025 12:00:00 AM | DealerRater
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★★★★★ PATRICA CUPPThis service department should be shut down I spent over a 1,000 dollars too get a crappy brake job the squeaky brakes back and grinding went back to them were supposedly bad and had to return it 3 times but when they were worn in the beginning no noise they didn't squeeze but after that when they were suppose to fix them the petal w | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ whited3554My experience was enjoyable. Treated with respect and kindness. My service experience was perfect. I would recommend this place | Read Full Review4/19/2025 12:00:00 AM | DealerRater
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★★★★★ TyJust purchased my 4th truck from Olathe DCJR and couldn't be happier. Mike Powers was a pleasure to work with, highly recommend. | Read Full Review4/19/2025 12:00:00 AM | DealerRater
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★★★★★ bmildren1Very good dealership to work with. Made a phone call told them what I wanted, no games, no gimmicks just the advertised price. Also a couple of nice add-ons as well at no cost. Very polite and easy to work with. I would recommend them for anyone looking to buy a new Jeep. I was in and out of the dealership in less than an hour. I mad | Read Full Review4/17/2025 12:00:00 AM | DealerRater
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★★★★★ jross05They listened to our wants and needs and came to an agreement on price. A | Read Full Review4/17/2025 12:00:00 AM | DealerRater
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★★★★★ stevengood9917Received the truck I wanted for the price I wanted. No issues, would buy again from them | Read Full Review4/17/2025 12:00:00 AM | DealerRater
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★★★★★ alex.drew92Claudia and the entire team at Olathe Dodge were great to work with, and we are very happy with our new Ram 1500 Laramie. | Read Full Review4/16/2025 12:00:00 AM | DealerRater
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★★★★★ willey.sabrinaThis car buying experience was our best yet! Dean was very kind and explained everything very thoroughly. We were in and out quickly. We will definitely be referring friends and family to this dealership! We couldn't have asked for a better experience. | Read Full Review4/16/2025 12:00:00 AM | DealerRater
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★★★★★ Eric ruhnkeSeriously, 46 years on this planet and worst customer experience of my life. Came here to have oil changed and tires rotated. 1.5 hours into the ordeal, I’m told a wheel stud is stripped so a tech has to work on it. I was told it would be another hour. Then at the 3 hour mark, the SA comes to update me that the tech hasn’t even looke | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ tiberius2015Everyone was helpful and courteous answered All of my concerns with no delay great experience | Read Full Review4/15/2025 12:00:00 AM | DealerRater
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★★★★★ jillnoel_buShannon was incredibly helpful and got my car in quick for some extra repairs that I originally didn't know about. She was kind and spoke kindly to my daughter. In fact, I will try to only to deal with Shannon in the future. The reason I gave a 4 has nothing to do with Shannon but I drive a Wagoneer and the loaner vehicle they gave m | Read Full Review4/14/2025 12:00:00 AM | DealerRater
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★★★★★ mark.steutermannVery satisfied with the Express oil change and tire rotation. Also satisfied with the customer lounge area for waiting and free Wi-Fi. | Read Full Review4/13/2025 12:00:00 AM | DealerRater
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★★★★★ Sabrina WilleyDean is AMAZING. Best car buying experience ever. 100% recommend this dealership. | Read Full Review4/13/2025 12:00:00 AM | Google
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★★★★★ dcovertEveryone did a great job! John was very polite and helpful. The process was smooth and efficient. | Read Full Review4/12/2025 12:00:00 AM | DealerRater
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★★★★★ justinhiles00Excellent service and communication. The repair was completed in a very timely manner and I felt like I was a priority during my entire visit. Highly recommend servicing your vehicle at this dealership! | Read Full Review4/12/2025 12:00:00 AM | DealerRater
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★★★★★ althesub112Ed Wynn is an experienced, savvy salesman for the dealership. He shoots straight and we respect that. We’re very happy with our purchase. | Read Full Review4/12/2025 12:00:00 AM | DealerRater
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★★★★★ billyI was cautious about buying a new vehicle and was pleasantly surprised of my experience at Olathe Dodge Ram. Claudia was very knowledgeable and a pleasure to deal with. I would recommend Claudia to anyone interested in buying a new vehicle. | Read Full Review4/12/2025 12:00:00 AM | DealerRater
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★★★★★ HelioHorrible customer service, do not follow up with the customer, I don’t recommend to no one | Read Full Review4/12/2025 12:00:00 AM | DealerRater
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★★★★★ patrick.eybergThey were all very great and super easy to work with! No issues or problems. | Read Full Review4/11/2025 12:00:00 AM | DealerRater
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★★★★★ CrecilleJohn is the one who assist us with the entire process . Very helpful and polite and answer all our questions. | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ ashleymsingleton17Nathaniel was very helpful. The ozone treatment didn’t really help though and the car still has a smoke odor. | Read Full Review4/10/2025 12:00:00 AM | DealerRater
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★★★★★ cjgradyExtremely slow. Went in for a scheduled oil change and it took approximately two hours- an hour after they told me it was almost done. When I went to ask if it would be much longer I saw the tech just standing by my running vehicle talking to someone and then it was suddenly ready to go. This service was included with my vehicle purc | Read Full Review4/10/2025 12:00:00 AM | DealerRater
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★★★★★ Dan the magazine manDisappearing oil change. Had an appointment which started on time but it took over 4 hours. | Read Full Review4/9/2025 12:00:00 AM | DealerRater
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★★★★★ Jim RyanReps very rarely return calls from the service department over the last 2 years. I have an issue with my truck they pointed out during an oil change. I left my 3rd message today for a return call. | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Bailey NickIf this is the service from Jeep/Dodge has to offer, we are done with mopar entirely. We've been in and out of this particular shop since October for various issues. We've had so many problems, the garbage communication, delays (advisor said due to staffing?) the absolute lack of concern or follow through from the advisors, (Aside fr | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ rschonbergerI was really impressed with the purchase of my Rogue thru were really helpful and very knowledgeable about the Nissan product. | Read Full Review4/8/2025 12:00:00 AM | DealerRater
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★★★★★ cnlhhaclayMike was patient and listened to what I had to say. He showed and did everything I asked. Best deal on the market I think. | Read Full Review4/8/2025 12:00:00 AM | DealerRater
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★★★★★ kbrown53I brought my truck in for a tune up and front end check. Upon picking up my truck the drivers door handle was damaged and I was quoted the repair for front suspension parts. I was told they would not repair the damaged door handle until the store manager reached out to me a week later. They agreed to fix the door handle and I approve | Read Full Review4/8/2025 12:00:00 AM | DealerRater
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★★★★★ Brock EvansQuick, Brief and Friendly! Awesome to be in and out with ease. Thank you again! | Read Full Review4/6/2025 12:00:00 AM | DealerRater
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★★★★★ AHREN27I would give Shannon 10 stars if I could! Always great service. Thank you Shannon! | Read Full Review4/6/2025 12:00:00 AM | DealerRater
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★★★★★ ramexpert5500Had the truck for over a month, spent 4K and the original issues still exist, or the issues found to be "Not able to duplicate" are still duplicating just fine for me...this service department is a JOKE... voiced my opinions and discontent of the situation clearly before I left and not a single option was offered or suggested for pos | Read Full Review4/6/2025 12:00:00 AM | DealerRater
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★★★★★ avpilot44Dodge staff failed to disclose a credit card fee. Would of like to know that before having to pay extra $250 and could of move money around my accounts to avoid that. | Read Full Review4/6/2025 12:00:00 AM | DealerRater
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★★★★★ JohnsonTech side is very warming and always available for quick and easy service. I love they are able to offer such services. | Read Full Review4/5/2025 12:00:00 AM | DealerRater
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★★★★★ mrescobar6My rating is based on experience I had with Luke. He is very professional, attentive, helpful, knowledgeable and pleasant to deal with. | Read Full Review4/4/2025 12:00:00 AM | DealerRater
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★★★★★ TiffanyleeaannEveryone was super accommodating and very very helpful! I’ll continue to come back when a new car is needed! Thank you so much! | Read Full Review4/4/2025 12:00:00 AM | DealerRater
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★★★★★ Kirk JohnsonHad the hcu/abs issue fixed a few years ago on my Ram 3500 here. Now with the recall I should be able to get reimbursed for the $1,200 repair. I have since sold the truck but Olathe Dodge won’t give me the receipt for the repair when clearly it’s my name, address and phone number listed on the repair order. Absolutely worthless cu | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ hlmurrService guy was very helpful and knowledgeable about the cost of services and relayed them to me ahead of time for approval. | Read Full Review4/3/2025 12:00:00 AM | DealerRater
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★★★★★ gawillichBesides the long wait time for an oil change and tire rotation, the experience was good. The environment was pleasing! | Read Full Review4/3/2025 12:00:00 AM | DealerRater
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★★★★★ mrcrouch43Not impressed with service on eco diesel. I have had problems with the eco diesel after year 4 of owning it. It took 6 years to correct 1 recall for the fuel pump. | Read Full Review4/3/2025 12:00:00 AM | DealerRater
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★★★★★ JeremyWOil Change/Tire Rotation over $100 even with coupon. Above average wait times. Crappy offers to buy your vehicle while servicing. | Read Full Review4/3/2025 12:00:00 AM | DealerRater
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★★★★★ IBARKYGreat experience buying our Jeep. Madison was knowledgeable and no pushy. She moved at our speed and never put the pressure on. | Read Full Review4/2/2025 12:00:00 AM | DealerRater
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★★★★★ bliuku15If you go to this dealership, go to Mike P. He respectfully listened to my "several" dealbreakers, and went to work on my behalf. I genuinely felt that he was looking out for my best interest, rather than focusing on the commission. He's personable, and since he's been in the car industry for XX years (i'll let him tell you how long) | Read Full Review4/2/2025 12:00:00 AM | DealerRater
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★★★★★ rpklassAn excellent buying experience. Claudia was very helpful and knowledgeable without being high pressure. I would recommend this dealership to anyone. | Read Full Review4/1/2025 12:00:00 AM | DealerRater
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★★★★★ ethan.riceparts changers Not mechanics. Overpriced and do not listen to what you say when you drop a vehicle off. | Read Full Review3/31/2025 12:00:00 AM | DealerRater
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★★★★★ Jeff FergusonI won't be going back. They had my Jeep for 6 full days for a battery replacement, oil change, hood strut replacement, and valve gasket replacement with all parts in stock. Communication was next to zero. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ TJWCPAJim was great. You should fire the person who thought up the fifteen word limit | Read Full Review3/30/2025 12:00:00 AM | DealerRater
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★★★★★ Jill.MuhlhauserKendrick was awesome to work with! Very nice young man, super informative! We will definitely work with him again in the future! | Read Full Review3/29/2025 12:00:00 AM | DealerRater
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★★★★★ johnriedel1968Great job got our oil change and they checked some other areas we also have an issue with a headlight it is under a extended warranty | Read Full Review3/29/2025 12:00:00 AM | DealerRater
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★★★★★ BCownerExpensive… not sure I actually got a good deal and the customer service is not great. We spend a ton there and I’m not sure we aren’t paying too much. Just my opinion. | Read Full Review3/28/2025 12:00:00 AM | DealerRater
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★★★★★ nash7064What’s the point of an appointment for an oil change if it takes 2 hours to get it accomplished. Oil changes do not take near that long. Don’t allow that early of an appointment if everything is booked. | Read Full Review3/28/2025 12:00:00 AM | DealerRater
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★★★★★ djm12489Perfect, friendly, knowledgeable, helpful, efficient I think they are doing a very good job and will return. | Read Full Review3/26/2025 12:00:00 AM | DealerRater
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★★★★★ TiaBrendan was a huge help! His kindnesss is what sold the car. Aside from his kindness the cleanliness of the car and facility was amazing! | Read Full Review3/26/2025 12:00:00 AM | DealerRater
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★★★★★ hats1942Adam was a great service writer. He actually got back with me more than once, acted like he cared & responded to texts! All of these things have become rarities at this dealership over past 2+ years! It’s like the personal service level & caring got remodeled right out of building! I used to know & get to occasionally talk with Mike | Read Full Review3/26/2025 12:00:00 AM | DealerRater
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★★★★★ tellis2828Terrible service department. Appointment was at 11am Monday, the vehicle wasn’t looked at until Wednesday. | Read Full Review3/26/2025 12:00:00 AM | DealerRater
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★★★★★ Tim NolandRick in the service department is great. Very professional and helpful. | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ MHANSEN104My 5 year powertrain inspection did not get submitted by Shaw Siegel to my Lifetime Maximum Care service contract provider. Tanner Walker is taking care of getting the inspection filed so can be processed by Ram Care, case # 92420583. | Read Full Review3/25/2025 12:00:00 AM | DealerRater
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★★★★★ oeric5554Super generous people, and they also made everything worked! Recommend this location if you looking forward for a new truck or suv. | Read Full Review3/24/2025 12:00:00 AM | DealerRater
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★★★★★ Abby AAsk for Jonathan. I am so happy with the experience and purchase. This was my first vehicle purchase at a dealership and I was really nervous about being pressured or being talked down to. My experience was totally the opposite and I LOVE my new car. Sales and finance made it quick and easy to buy my new car. I highly recommend! | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Marquis RobinsonThis dealership is always very responsive to the needs of their customers!!!! | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Mpeterson111667Very friendly to work with still think they should of given me floor mat’s that the vehicle didn’t have | Read Full Review3/23/2025 12:00:00 AM | DealerRater
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★★★★★ SamIamWhen I decided I wanted to buy they gave me a price higher than what was advertised on their website at 10am that morning, however they agreed to the price I had picture of-Keep documentation of advertised price! Then I asked why the carfax mileage and mileage on car don’t match-car 102066, carfax 104024. They said typo, well I kept | Read Full Review3/23/2025 12:00:00 AM | DealerRater
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★★★★★ Scott PatrickHorrible communication. Took 3 days to tell me what was going on with my vehicle while I was out of town. If I hadn't called, I don't think I would have known what was happening. Made a follow up appointment a couple weeks later. While dropping off the vehicle for a scheduled appointment, I was notified that they couldn't get it | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ aadams2744This is the third Jeep I have purchased at this dealership. Always a very professional and satisfying experience. Their follow-up support is exceptional. I plan to continue working with them as the need arises. | Read Full Review3/22/2025 12:00:00 AM | DealerRater
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★★★★★ pat.w.fletcherIt was a great experience working with this dealership on buying our new jeep wagoneer | Read Full Review3/22/2025 12:00:00 AM | DealerRater
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★★★★★ mwill80737Enjoyed Maddy our sales person Never enjoy the hours spent waiting to finish a deal | Read Full Review3/22/2025 12:00:00 AM | DealerRater
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★★★★★ cabalero931Apart from the fact that the first time we waited a long time for them to answer us, unfortunately, I don’t remember who exactly it was from the staff, otherwise everything went great. | Read Full Review3/22/2025 12:00:00 AM | DealerRater
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★★★★★ clcollins53Start/Stop repair still doesn’t operate as designed after returning 3 times for repair | Read Full Review3/22/2025 12:00:00 AM | DealerRater
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★★★★★ ghicks1Great I think it's a very professional dealership Very knowledgeable service staff Have a great day | Read Full Review3/21/2025 12:00:00 AM | DealerRater
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★★★★★ scoobyroxkcQuick response, no pressure or slick sales talk. Treated me like the intelligent woman I am. This is my second Wrangler purchased here if that tells you anything! | Read Full Review3/21/2025 12:00:00 AM | DealerRater
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★★★★★ MillenniumwyattThe Olathe team were professional, helpful and worked with us to help align with our budget. Dean was very patient, knowledgeable and personable throughout the transaction. And Terry was informative. | Read Full Review3/21/2025 12:00:00 AM | DealerRater
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★★★★★ a.dickinson1Excellent service. Luke was very knowable and helpful. Parts and service costs are high and could be less expensive. | Read Full Review3/21/2025 12:00:00 AM | DealerRater
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★★★★★ heath9852Bought the Jeep from long distance they were very accommodating on the paperwork and pick up so I had everything ready to go when I arrived | Read Full Review3/21/2025 12:00:00 AM | DealerRater
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★★★★★ heath9852Bought jeep from long distance and they were very accommodating on my time for paper work and picking up | Read Full Review3/21/2025 12:00:00 AM | DealerRater
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★★★★★ matthewpbohmThey did a good job. I was listened to and I felt like they understood everything | Read Full Review3/21/2025 12:00:00 AM | DealerRater
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★★★★★ flakiita3060Good Dealership, but bad actitud with the person who was helping me. Services ok. Not more comments | Read Full Review3/21/2025 12:00:00 AM | DealerRater
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★★★★★ Billyball88Wasn’t very happy that you wouldn’t take the Mopar oil change package but you have got all kind of mopar service signage. | Read Full Review3/21/2025 12:00:00 AM | DealerRater
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★★★★★ vasquez33703I dropped my vehicle off with an appointment for warranty and recall work. After 8 days of having my vehicle only 2 hours of work had been completed. | Read Full Review3/21/2025 12:00:00 AM | DealerRater
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★★★★★ timothybgreenThe whole experience was professional. I know I was there on a weekend so it was fairly busy but the staff got me through the system as quickly as possible. Just a pretty good experience. | Read Full Review3/20/2025 12:00:00 AM | DealerRater
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★★★★★ Felix RodriguezVery grateful for the service and attention we received when we told them why we brought our unit. | Read Full Review3/20/2025 12:00:00 AM | DealerRater
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★★★★★ JayMike powers went above and beyond for my wifes new Jeep. He made all the paperwork, explanations and entire process very easy and convenient. He also worked with us for the best loan possible. Mike is a true professional and exemplifies excellence. Your entire team was amazing but Mike Powers made this the best car buying experience | Read Full Review3/19/2025 12:00:00 AM | DealerRater
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★★★★★ EthanBI really appreciated how straight forward and honest this dealership was to work with. We were able to make a deal over the phone so all I had to do was show up with a check and drive aways | Read Full Review3/17/2025 12:00:00 AM | DealerRater
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★★★★★ tiffany.l.schwartzDean was amazing to work with! He made the process of buying a new car easy and stress free. | Read Full Review3/17/2025 12:00:00 AM | DealerRater
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★★★★★ TigerashleyThe service department at this dealership consistently disappoints. Stellantis itself was extremely disappointing for taking over a week to respond on a recall notice which resulted in no real change to the vehicle, which they apparently could have completed much quicker. The Olathe chrysler dealership is similarly disappointing beca | Read Full Review3/17/2025 12:00:00 AM | DealerRater
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★★★★★ deborahmoreno.granuzzoService center was friendly, professional and got me in and out on time with services completed | Read Full Review3/16/2025 12:00:00 AM | DealerRater
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★★★★★ jonnystearns52They did a coolant flush now I'm leaking from the coolant bleeder You can see coolant build up | Read Full Review3/16/2025 12:00:00 AM | DealerRater
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★★★★★ jacobconley3This dealership is always very professional, and they value my time. The AI chatbot that answers calls could improve though. | Read Full Review3/15/2025 12:00:00 AM | DealerRater
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★★★★★ surrsingRick was extremely professionals. Best service I’ve received here. Will only work with him going forward. | Read Full Review3/15/2025 12:00:00 AM | DealerRater
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★★★★★ Lynn & SinyGreat service and customer service. On time service and and a very detailed explanation on how the service will be done. | Read Full Review3/15/2025 12:00:00 AM | DealerRater
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★★★★★ drewwood54Great I’ve been a customer first 15 years I’m absolutely satisfied and appreciate all your hard work at keeping me as a customer | Read Full Review3/14/2025 12:00:00 AM | DealerRater
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★★★★★ russ22102The advisor was great and work performed above satisfactory. Easy to work with no issues and done in a timely manner as specified. | Read Full Review3/14/2025 12:00:00 AM | DealerRater
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★★★★★ LasharicarossThey don't deserve 1 star. These people are crazy Lucus the service manager treats customers like the are beneath him. Had a fuel pump replaced with them 4 times since January my van continues to break down. I took it back to them after getting a diagnostic through another auto shop (didn't connect the sensor) Lucas refused to repair | Read Full Review3/14/2025 12:00:00 AM | DealerRater
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★★★★★ loomisgohawksGood people. Easy to work with. Highly recommend to anyone that needs a new vehicle | Read Full Review3/13/2025 12:00:00 AM | DealerRater
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★★★★★ amhuftyJon and Laura were excellent to work with. Highly recommend Olathe Dodge. Walked away happy with the deal and customer service. | Read Full Review3/13/2025 12:00:00 AM | DealerRater
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★★★★★ john.miles.olatheAdam took great care of our jeep: in and out I. One day. Small repair and an oil change. | Read Full Review3/13/2025 12:00:00 AM | DealerRater
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★★★★★ terry.christensenI have purchased a new car every year for the last 13 years and my experience with Olathe Jeep purchasing my new Grand Wagoneer was one of the most pleasant experiences I have ever had. I would definitely recommend them to anyone looking to purchase a vehicle. | Read Full Review3/13/2025 12:00:00 AM | DealerRater
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★★★★★ tim_gsjThe service is good and the explanation is clear. Salesperson is friendly and can handle all steps | Read Full Review3/13/2025 12:00:00 AM | DealerRater
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★★★★★ R VasquezDon't have your vehicle serviced here unless you are prepared to have your time wasted. They had my vehicle for 8 days to complete a two hour repair and didn't finish the work I was scheduled to have done. Brought my truck back to complete the work and had the same thing happen. The service reps are nice people but this place is obvi | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Caitlin LackeyI think this was likely the worst customer service experience I've had in my life. My actual business/purchase ended up being through the Nissan dealership next door. For some context, I was getting a certified used Nissan, and due to some agreement, the actual sale needed to have been made through the dealership next door for used c | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ James JeepBrought the car in on Saturday. Was told it was an easy fix. Never heard back from the advisor. Monday called to ask when the vehicle would be ready and was told they hadn't even diagnosed it yet and they were backed up. I said we needed the car back by noon and he said fine. My wife went to pick the car up and no one could find it. | Read Full Review3/13/2025 12:00:00 AM | DealerRater
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★★★★★ rburt0Rick and Lucas were great! Will be back for Service in the future! Keep up the good work! | Read Full Review3/12/2025 12:00:00 AM | DealerRater
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★★★★★ sccrostonThis is how truck shopping should be! Mike helped me figure out what I wanted, found it and I left happy! | Read Full Review3/12/2025 12:00:00 AM | DealerRater
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★★★★★ msr70Made it extremely easy to do trade and purchase new jeep. Thanks for the great deal! | Read Full Review3/11/2025 12:00:00 AM | DealerRater
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★★★★★ pjbanks58Professional and friendly people who strive to make you feel as if you deserve to feel good about using their services. | Read Full Review3/11/2025 12:00:00 AM | DealerRater
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★★★★★ Joseph dielIt was quick and easy and a great experience. I would recommend to any one. | Read Full Review3/11/2025 12:00:00 AM | DealerRater
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★★★★★ SBURRIS71The service adiser Luke and the tech did an amazing job. Got it done same day too. | Read Full Review3/11/2025 12:00:00 AM | DealerRater
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★★★★★ kinslowjason.74Followed Lucas from a Chevy dealership with a 4Runner. Great asset to your business. Facility is great. Waiting times are good | Read Full Review3/11/2025 12:00:00 AM | DealerRater
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★★★★★ rlrodgers16Everyone was a pleasure to deal with. Great team to work with buying a vehicle | Read Full Review3/11/2025 12:00:00 AM | DealerRater
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★★★★★ mrtimlathropMade an appointment 2 weeks in advance and when I arrived it was a 2-1/2 hour wait. Why take appointments? | Read Full Review3/11/2025 12:00:00 AM | DealerRater
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★★★★★ hcastle96Bought a car this weekend from them. They were shorthanded and busy. Our salesman was helping us and others at the same time. Never once did we think he was too busy for us. He was attentive, let us know what was going on at each step, and was not pushy at all. We even asked about the second key and he took his time to look for it an | Read Full Review3/10/2025 12:00:00 AM | DealerRater
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★★★★★ aadams2744Purchased my third vehicle from this dealership. As usual an enjoyable and efficient process. Maddie is great and got me the vehicle exactly as I wanted. They top my list for return visits. | Read Full Review3/10/2025 12:00:00 AM | DealerRater
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★★★★★ msk3691Possibly the best experience I’ve ever had at a car dealership. Mike Powers was friendly and knowledgeable. He took the time to listen and worked out a great deal for me! | Read Full Review3/9/2025 12:00:00 AM | DealerRater
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★★★★★ xicecube30They do not try to talk me into fixing things that don't need fixed | Read Full Review3/9/2025 12:00:00 AM | DealerRater
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★★★★★ brian.heitsThe dealership did a great job selling me my truck. I declined the extended warranty on my 2019 Ram truck and ended up having an issue with a leaking oil pan that they paid to fix. I am forever grateful and would do business with them again! | Read Full Review3/8/2025 12:00:00 AM | DealerRater
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★★★★★ [email protected]I’ve been buying cars for 31 years. I typically hate the experience. This time was different. Curtis was honest and efficient. I’ll return to this dealership. | Read Full Review3/7/2025 12:00:00 AM | DealerRater
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★★★★★ cobyrhynnKendrick kept me updated on my repairs, and helped me with my warranty company to make sure they covered the repairs I needed/wanted. | Read Full Review3/7/2025 12:00:00 AM | DealerRater
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★★★★★ texasflood4Tanner was very professional and kept me appraised of my vehicle's progress. I had a great experience. | Read Full Review3/7/2025 12:00:00 AM | DealerRater
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★★★★★ Brian HeitsI want to personally thank Madison Hansford and the GM Kevin Grant for helping me buy my truck and also helping me with fixing/covering the cost for a leaking oil pan in my truck. I am forever grateful and love my truck! | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ gates9Enjoyed working with the team at Olathe Dodge Chrysler Jeep Ram. They were all very helpful helping me find a new whip! | Read Full Review3/6/2025 12:00:00 AM | DealerRater
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★★★★★ m21curtis76My sales man Mike was great to work with. He was very straightforward and helpful. I would highly recommend Olathe Ram and Mike | Read Full Review3/6/2025 12:00:00 AM | DealerRater
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★★★★★ Damonster40Olathe Dodge has been the greatest dealership I have ever encountered. Great sales department and great service department as well | Read Full Review3/6/2025 12:00:00 AM | DealerRater
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★★★★★ ROYALCOOK21Found the right truck for me and kept it in my price range. Very courteous and worked to get me a great truck. | Read Full Review3/5/2025 12:00:00 AM | DealerRater
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★★★★★ PatI highly recommend this dealership. I received fast and excellent service when I needed it. Adam kept me updated and made sure the work was done in a timely manner. Good job! | Read Full Review3/5/2025 12:00:00 AM | DealerRater
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★★★★★ william-downsI was happy with my service visit. I didn't know what was wrong with my vehicle, they were able to find the problem and fix it. I hope to visit this dealership in the future if I need service again. | Read Full Review3/5/2025 12:00:00 AM | DealerRater
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★★★★★ stomsdAgent I worked with was super helpful and thorough with my vehicle. Recommended possible service needs and even ranked them to help knock them out one at a time. | Read Full Review3/5/2025 12:00:00 AM | DealerRater
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★★★★★ GavinFriendly. Explained the issues and made good estimates on the timeline to completion, cost, etc. pleasant experience. | Read Full Review3/5/2025 12:00:00 AM | DealerRater
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★★★★★ hdrider1016Told them I had vip but then when my oil cut got done I had to pay cause I was from out of state the guy should of told me it didn’t county in Kansas then my oil was low had to add a qt of oil whisk sucked | Read Full Review3/5/2025 12:00:00 AM | DealerRater
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★★★★★ kemedleyRude and condescending staff who offer no problem solving or suggestions and get annoyed when asked to explain things. Bringing your vehicle here for servicing offers no advantage over an independent car shop. It’s more expensive, the people suck, it takes forever even when you have an appointment, and they charge a fee to use a cred | Read Full Review3/5/2025 12:00:00 AM | DealerRater
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★★★★★ ajoyfulnoiseI called on Tuesday of last week. Was told Monday was the earliest I could get in. Fine, works for me. Issue was just that when I got my oil changed the cap or the filter weren't fully secured so my Jeep was leaking oil. Tanner tried to tell me it was going to take another 2-3 DAYS to screw in a cap... seriously? And then tried to sa | Read Full Review3/5/2025 12:00:00 AM | DealerRater
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★★★★★ BRISCO10I had brake light issue that should be covered under warranty and was denied. And I am not happy about it and lack of support from the dealer I bought the vehicle from. | Read Full Review3/5/2025 12:00:00 AM | DealerRater
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★★★★★ sgfragerOlathe DCJR helped me find a new Jeep with all the options I was hoping for. | Read Full Review3/4/2025 12:00:00 AM | DealerRater
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★★★★★ rburt0Tanner did great! Very friendly and attentive. Will definitely be back to see him. Thanks Olathe Jeep | Read Full Review3/4/2025 12:00:00 AM | DealerRater
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★★★★★ trav.armyThis is the worst service department I have ever dealt with. Wanted me to leave my truck for three days to fix two broken exhaust bolts. When you scheduled a appointment it's only for the service provided not to get a repair | Read Full Review3/4/2025 12:00:00 AM | DealerRater
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★★★★★ MARC46I called and they were able to get my truck in for service 2 hrs later. | Read Full Review3/3/2025 12:00:00 AM | DealerRater
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★★★★★ emwilson1705Tanner was great to work and talk with. Been getting my truck services done here since I bought my 2019 Ram new, and Tanner asked me what I was in for and didn't try to push other services on me. Came and got me when my truck was done, went over what was done and what my be needed in near future. He was the best. | Read Full Review3/3/2025 12:00:00 AM | DealerRater
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★★★★★ jamesbettendorfI bought the car from out of state and they installed a front license plate bracket for me and helped me get the car shipped with the help of Ed Wynn he was great throughout the whole process. | Read Full Review3/2/2025 12:00:00 AM | DealerRater
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★★★★★ CORVETTEHOGANShannon is a very nice person that didn’t inform me about surcharges and core charges which, No fault of hers, should not have been charged in the first place. I can’t help feeling like I got shafted. | Read Full Review3/2/2025 12:00:00 AM | DealerRater
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★★★★★ Emma PI drove an hour and a half to buy a car and Mike had everything ready when I got there! Process took like than an hour and I was so thankful! | Read Full Review3/1/2025 12:00:00 AM | DealerRater
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★★★★★ BryanMike was great. Laid back not pushy. Great experience, great price, great Challenger. Would recommend Mike and Olathe Dodge. | Read Full Review3/1/2025 12:00:00 AM | DealerRater
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★★★★★ George McWilliamsGreat service and friendly staff! Thank you for making my car buying experience a positive experience! | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Steven GrowNot happy… Had an air conditioning issue that started in August. Brought the car in in October, come to realize it was a part that needed to be ordered, and the car was still under warranty. The part was supposed to take 3 to 4 weeks to arrive. It took 16 weeks. After the 16 weeks, it took another two weeks to get it scheduled. I br | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Lasharica RossIf I could give zero stars I would. Never take your car to these people!!! They claim to have replaced my fuel pump. Few week later I'm on the side of the highway with my disabled daughter trying to get to a Dr appointment. Had it towed to them they claimed to have fixed it again. Rode uber to get my car to find out it was not ready. | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ CarolineZach was very friendly and helpful. We did experience an issue while we were there - but he took care of us and made it right before we left. | Read Full Review2/28/2025 12:00:00 AM | DealerRater
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★★★★★ ryan.routhLuke was great to work with responded timely and kept in touch with updates thank you | Read Full Review2/28/2025 12:00:00 AM | DealerRater
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★★★★★ Alex ChakaI recently had my vehicle serviced at Olathe Dodge and worked with Service Advisor Luke and his Manager, Lucas Kay. While there was some initial miscommunication that led to the price being higher than expected, I appreciate the effort they put into making things right. Even on his day off, Luke took the time to get on the phone and | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ TWMUNDENAlways have a great experience. Staff are all friendly & service is fast. Nice & clean | Read Full Review2/27/2025 12:00:00 AM | DealerRater
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★★★★★ jac4501The easiest and more straight forward new car buying experience in my life. Excellent Madison was amazing | Read Full Review2/26/2025 12:00:00 AM | DealerRater
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★★★★★ buddycevansIt was a pleasure meeting and working with the team! No nonsense and great savings | Read Full Review2/26/2025 12:00:00 AM | DealerRater
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★★★★★ Elaine AdamsInformation taken immediately upon arrival. Vehicle placed in the queue and expected time of repair provided. | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Travis MccrackenNice sales people but the service department the most difficult of any place I have ever dealt with. They had me set a appointment to tell me it would take multiple days to get 3 exhaust replaced. My warranty covers rental cars but I would have to cover the cost of the rental because they are backed up. To sum this up just a lack of | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Jhone 2I'm mad that I had to give this dealership one star. They don't deserve the one star. This place is horrible if you can stay away from this place, please do so. I'm pissed off at myself for not know what was to come from them and purchased my truck from there. The automotive service department is TRASH !!!!!!! | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ SmkaemmerClaudia was very easy to work with and very knowledgeable. We appreciated how easy she made it to shop and purchase a new vehicle. | Read Full Review2/25/2025 12:00:00 AM | DealerRater
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★★★★★ RichardacoxI felt I was treated fairly and the process went smoothly. Would recommend the dealership | Read Full Review2/25/2025 12:00:00 AM | DealerRater
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★★★★★ LowelltSet an appointment for 9 AM on Saturday did not leave till 1130 for a simple oil change. Lots of people was put in front of me even with an appointment at 9 AM. | Read Full Review2/25/2025 12:00:00 AM | DealerRater
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★★★★★ Aaron WoodsonWent in last year to have my car serviced. No communication all day. Had to call multiple times to try and get an update. Many times I called and no one answered. Many other issues that I can not list. Everyone has a bad day, so took it in again. I called to schedule my appointment. I had to go through an automated system. To | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Billy PowersUpdating the post.... still no call from ANYONE at the dealership...Better Business Bureau and KCTV5 Investigates have been notified. What an embarrassment of a dealership. Pretty pathetic that the old GM Kevin Lawyer who is retired has reached out to me to try and get me in touch with someone that could help but the people current | Read Full Review2/23/2025 12:00:00 AM | Google
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★★★★★ sillynest953I went to finish my recall he told I can take care your work and asked me drop off my car explained time and everything totally fully satisfied with work | Read Full Review2/22/2025 12:00:00 AM | DealerRater
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★★★★★ Fliutkus12Mike helped me purchase a beautiful vehicle and was super helpful and easy to work with. He was a great salesman to work with. | Read Full Review2/22/2025 12:00:00 AM | DealerRater
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★★★★★ Lexus.scott1156Good customer service. The issue with my vehicle was explained to me well. All my questions were answered clearly. | Read Full Review2/22/2025 12:00:00 AM | DealerRater
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★★★★★ soukupDealer charged a diagnostic fee after not being able to fix the vehicle. Manager was rude and unwilling to see how that is wrong. | Read Full Review2/22/2025 12:00:00 AM | DealerRater
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★★★★★ Heiko DeWaldUsually, I don't do reviews, but I'm really a little bit on the edge with this dealership now. Fool me once shame on you, fool me twice shame on me, fool me - 4 times ... what the ... The first time I went to Dodge Olathe with my 2021 Challenger 4 years ago, I had a very good experience, since then for the last two years, things have | Read Full Review2/22/2025 12:00:00 AM | Google
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★★★★★ mrob46Excellent service dept. Associate keep me informed on progress of maintenance. Updated me as needed | Read Full Review2/21/2025 12:00:00 AM | DealerRater
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★★★★★ ryanMike was an absolute pleasure to work with. We worked out the deal on the phone since I was 3 hours away. Once that was completed. I travelled to his dealership and the paperwork was fast and proficient. This may have been the best experience I ever had purchasing a vehicle. | Read Full Review2/20/2025 12:00:00 AM | DealerRater
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★★★★★ shannaroberts1975Everyone was great! It was a quick and painless sale, not like other car shopping experiences I have had in the past. | Read Full Review2/20/2025 12:00:00 AM | DealerRater
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★★★★★ Baylee RameyI had a good experience purchasing my car through Dawson. He was relatable, helped me with any questions I had about my car, and helped me through the financial process even though I decided to finance through my own bank. Unfortunately, I ran into an issue 3 days after buying my brand new (2025) vehicle and Dawson suggested I bring | Read Full Review2/20/2025 12:00:00 AM | DealerRater
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★★★★★ Mayra HernandezWorst service ever! We took our business truck here because it had an issue not going over 50 mph. They stated it was a faulty solenoid and that it would have to be replaced. Next day, they call to say that it is ready. I go pick it up and the truck has the very same issue on my way home. I returned to share this experience with the | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Billy PowersStill waiting on a call from Kevin/ Tony/ or someone at the dealership who can actually provide a solution. Based on past experience and other reviews I probably wont hear back at all. Would love to remedy the situation as I just want the car I purchased from you fixed. | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Marissa GencarelliI had always had a great service up until this last month. I had an oil leak and upon inspection they came back with so many things that I thought I should get a second opinion. They had quoted me at over 4K. The other car mechanic upon assessment said 1/2 of what they had said was not needed. WOW! They got it fixed in no time and it | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ gramrob49The service is always great. The service is always great great great great and great. | Read Full Review2/19/2025 12:00:00 AM | DealerRater
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★★★★★ CJI was informed by bill included Shop fees? Part markups? What a total Scam. Towed vehicle out of there. Don’t waste your money! | Read Full Review2/19/2025 12:00:00 AM | DealerRater
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★★★★★ shipley.christine1993Overpriced, highway robbery for 0 real help. Absolutely a joke of a dealership. We will never be back and have let all our friends, co workers and social media know | Read Full Review2/18/2025 12:00:00 AM | DealerRater
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★★★★★ jimlastMike was great to work with! I live over two hours away from Olathe. I saw a truck in their inventory that I was interested in, and Mike worked with me by phone and text. He helped me get a great deal and had everything ready when I arrived. The other staff was friendly and respectful. There was no pressure, and the entire process wa | Read Full Review2/17/2025 12:00:00 AM | DealerRater
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★★★★★ Mauricio SanchezThis dealership went downhill. I just traveled from Denver to have warranty work on my Gladiator and they denied it when everything was “supposed to be approved”. I bought 3 jeeps here and no more. No sense of loyalty or care for customers. I’m done with Jeep and this dealership for good | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ J. Lee EhrlichTwo days ago, I bought a new car here that checks all the boxes on my picky checklist. The sales team checks all the boxes too. They are respectful, honest, knowledgeable and helpful throughout the buying process. | Read Full Review2/16/2025 12:00:00 AM | Google
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★★★★★ tlong0524Nick and Laura were both great to work with! Nick communicated promptly with me during the process and Laura was able to get me a great interest rate! Loving the jeep! | Read Full Review2/16/2025 12:00:00 AM | DealerRater
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★★★★★ Dennis BVery Poor Customer Service. I will not be taking my truck back to them. | Read Full Review2/16/2025 12:00:00 AM | Google
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★★★★★ matt.thompson8Everything was great. They made it fast and easy. Would recommend to friends and family. | Read Full Review2/15/2025 12:00:00 AM | DealerRater
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★★★★★ Brian HeitsWish I could give them 0 stars right now. Bought a truck and found out it had an issue with the oil pan to the point that the check engine light came on. Called the dealership and they put their legal team on me saying I had 30 days/1k miles warranty and it was at 32 days/1062 mi so they couldn't help me along with showing paperwor | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ bridgetvitaliDawson was great! He is very responsive, polite and listened to us. He followed up with everything we asked! | Read Full Review2/12/2025 12:00:00 AM | DealerRater
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★★★★★ bridgetvitaliDawson was great to work with! He is responsive and really listened to us. I will definitely refer anyone I know in the market for a vehicle. | Read Full Review2/12/2025 12:00:00 AM | DealerRater
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★★★★★ Person1I enjoyed the experience, with the exception of the price in dealership being different than online. We did get the online price after pushing back on the increased monthly payment, but we were getting ready to look elsewhere. | Read Full Review2/12/2025 12:00:00 AM | DealerRater
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★★★★★ JAMIESHELLOPKSVery easy to work with. Appreciated the ability to schedule using the mobile app and communication via text and email. | Read Full Review2/11/2025 12:00:00 AM | DealerRater
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★★★★★ Scott TaylorThe customer service was excellent. Stan was a great help in getting my situation resolved. | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Kami FosterI had a great experience when I purchased my truck. But I have had nothing but issues with the service department. I will never purchase or do business with Olathe dodge again. I have only had I person in the service area even give me any help at all. I was not looking forward to dealing with the whole buying a car experience. Bu | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Susan McGillI bought my 2017 Jeep Cherokee new at Olathe Jeep, Olathe, KS & I love it. I only serviced my Jeep at Jeep Dealerships because I trust them. Last month I needed a battery so I went to the Olathe Jeep. They a quoted me $500. I needed my Jeep, I needed to get home due to a personal matter, I declined the diagnostic because that would b | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ dustyfarrStan has always been super helpful. He always keeps me updated on my vehicle. He answers any questions I may have. | Read Full Review2/10/2025 12:00:00 AM | DealerRater
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★★★★★ Christine SMajor price gauging in terms of diagnostic fees. They will lie and tell you, you have issues you don’t have ( like tires are bad when you still have thread) very poor customer service. Very poor quality of work. | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ phantom_f3Excellent service, staff! Needed an unexpected repair. They diagnosed quickly and had repairs done same day. Have me a ride home while repairs were being done and picked me up when complete. A+ | Read Full Review2/9/2025 12:00:00 AM | DealerRater
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★★★★★ yazminrivera0817Bad service, poor communication and excessive prices I had to wait 30 minutes because they couldn't find my car and they brought me the wrong car This was my second time at the same dealer and both times were very bad experiences. | Read Full Review2/9/2025 12:00:00 AM | DealerRater
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★★★★★ Antionette DavisDillon,Terry,Connor and the entire team at Olathe Dodge were awesome…Thanks to everyone who went above and beyond for me!! You guys are the best… | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Brittany M.I’ve never written a negative review for a company until now. If you’re considering using this dealership for vehicle service/repair, I strongly advise against it. Take a moment to read the one-star reviews, and don’t become another one of them. As one reviewer mentioned, even if my vehicle broke down right in front of their shop, I | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Elizabeth Hinson-KennedyI was happy with the process but it was long er because of my insurance company was not able to get hold of my agent. | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ Jeff WandtkeWas. Received on time of appointment and was done within an hour. It was the oil and tire rotation. Everything went fine. | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ wdewaynekabelLuke the service man was very informative about what was happening with my car as well as being very courteous and helpful | Read Full Review2/5/2025 12:00:00 AM | DealerRater
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★★★★★ Tslaw1020Easy to work with, got us the truck we wanted! The entire process was smooth. | Read Full Review2/5/2025 12:00:00 AM | DealerRater
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★★★★★ josh ishmaelIf there was a way to leave a zero star review I would for sure do that. The communication is terrible, the attitudes of multiple employees are terrible and I could never ever tell anyone to go there. My truck that I purchased there has had issues but not more than any used vehicle. It is the lack of standing behind their vehicle! Do | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ weims4me77Express lane three hour wait. No communication from service advisor. Was very disappointed. I've never been ignored like I was. My seat was not only moved back but down and the seat reclined when I finally got it back | Read Full Review2/4/2025 12:00:00 AM | DealerRater
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★★★★★ kyle.consolverMike was great to deal with, no pressure at any point during the sale. He was very busy helping several other customers at the same time as us but the process still went quickly and simple. | Read Full Review2/3/2025 12:00:00 AM | DealerRater
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★★★★★ Max AmbrosioJust bought a 2022 jeep grand Wagoneer. Certified. 9K miles on. 3 weeks later my wife almost had a wreck, as the brakes and steering wheel stopped operating. I am still waiting to see what the dealer wants to do to remedy this. The car is not safe and not easy to repair given the several reviews we have received. Salespeople were gre | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ aosb1421Had my repaid elsewhere for 2500 less. Asked about materials via email. Never received a response | Read Full Review2/3/2025 12:00:00 AM | DealerRater
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★★★★★ James LewisThe work completed on my truck was done well. However, my truck was in the shop for 8 days due to issues with a nox sensor. | Read Full Review2/2/2025 12:00:00 AM | Google
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★★★★★ Stanina MinorSo I had my car towed to this HORRIBLE dealership, and the service was just ridiculous. Do NOT take your car there!! My car was towed on a Wednesday, and they didn't look at it until the following Tuesday! When Tanner called he said my transmission had a hole in it due to debris, and mind you we had 10 dam inches of snow so ICE could | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ rbrown51Mike Powers did a great job and got my cargo master I needed. Very easy experience | Read Full Review1/31/2025 12:00:00 AM | DealerRater
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★★★★★ jimmymatzVery helpful and informational on what was needed during service and was kept up-to-date on all information due to service on my vehicle | Read Full Review1/31/2025 12:00:00 AM | DealerRater
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★★★★★ christine.oconnor91I received great service as always! I was able to get an appointment the same day! | Read Full Review1/31/2025 12:00:00 AM | DealerRater
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★★★★★ Christina RosascoThey quoted us over $600 for a battery replacement. When we got another quote from a different place it was $330. When we went to pay the diagnostic fee, which we were told would be $170, they invoiced us for $230 and wouldn’t give us an itemized invoice for the extra fees. I wouldn’t go back even if my car broke down right in front | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Anna MchenryI put in an application here for a job, they responded. I got back to them within a couple of hours to schedule an interview for the next day at 9am. I canceled My shift at work night before to sleep for the interview so I didn’t miss it. When I woke up at 6 they canceled the interview and said they filled the position temporarily… d | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Moonlight LiquorThis is a follow up to a previously deleted not so great review. Although it took something like that to get things to happen, they did happen. The service guy Stan made sure of that. Being a service business owner I know the perils of employees and customers alike. Sometimes we don’t feel like going the extra mile but we never know | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ customerWe had an 8:30 am appointment scheduled and we dropped our vehicle off at 8:30am. After explaining the issue I was told they would do a diagnostic check and let me know what they find. I contacted the service center that afternoon to get an update on our vehicle since I hadn't heard from them yet. They ended up keeping the vehicle ov | Read Full Review1/28/2025 12:00:00 AM | DealerRater
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★★★★★ nicomontagne3I feel like the service did not match the price I paid! I will not be coming back... | Read Full Review1/27/2025 12:00:00 AM | DealerRater
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★★★★★ AnonymousDrop my car off for a 7:30 AM appointment on a Tuesday, received exactly one phone call from the dealer at 4:45 PM letting me know my car was not going to be ready. Discovered they did not even get it in to look at until 2 o’clock the following day,and still no communication from the dealership. I finally went back on Thursday aftern | Read Full Review1/27/2025 12:00:00 AM | DealerRater
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★★★★★ Jorge JacobsDawson and Jason were great. They helped us find a Jeep that fit our requirements and also the payments we preferred. | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Ryan BayI am new to Kansas and leased a vehicle from them. The salesman and finance were great. I get a call saying my tags are in it’s gonne be over $500. I have never bought or leased a vehicle where this wasn’t included already in the payment. I am new to the state maybe this is how registration is done fine but a little heads up wou | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ EBA DevelopmentWhat a nightmare experience that just kept getting worse | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ tshannonsrThey are ok. I purchased my Ram there. I have been taking my Truck there for service but am seriously considering going elsewhere. The service tech I checked in with was not very personable. Don’t think he enjoys his job. Maybe he was having a bad day. Charging 3% service fee for credit card payments is an absolute joke. I’m sure the | Read Full Review1/23/2025 12:00:00 AM | DealerRater
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★★★★★ Bob DI think I surprised Stan with my visit but as usual Stan was waiting to take care of my issue, a recall on my rearview camera, and as always Stan's the man, he takes great care of me and my vehicle. | Read Full Review1/21/2025 12:00:00 AM | DealerRater
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★★★★★ mike_sh1dsOverpriced for oil services and maintenance in general! Friendly employees but when challenged get a little defensive! | Read Full Review1/21/2025 12:00:00 AM | DealerRater
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★★★★★ Max AmbrosioJust bought a 2022 jeep grand Wagoneer. Certified. 9K miles on. 3 weeks later my wife almost had a wreck, as the brakes and steering wheel stopped operating. I am still waiting to see what the dealer wants to do to remedy this. The car is not safe and not easy to repair given the several reviews we have received. Salespeople were gre | Read Full Review1/20/2025 12:00:00 AM | Google
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★★★★★ timp53845Olathe CDJR did a stellar job earning our business. Our sales person Madison was excellent! She helped me to set up my new Jeep online app. | Read Full Review1/18/2025 12:00:00 AM | DealerRater
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★★★★★ jerryrose59Excellent and professional services. Great attention to detail which was very much appreciated. Job well done. | Read Full Review1/18/2025 12:00:00 AM | DealerRater
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★★★★★ kwest9025Friendly and professional staff. Claudia Smith, she has been a family friend for years. I know she’ll look out for me | Read Full Review1/18/2025 12:00:00 AM | DealerRater
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★★★★★ ct7853Service was good, with the exception of they didn’t catch the fact that the check engine light was on because of the thermostat. That now makes we have to make another trip to get the thermostat changed. | Read Full Review1/18/2025 12:00:00 AM | DealerRater
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★★★★★ AmykippingIssue resolved, I came in with an idea of the problem and solution, alerted the technician and I was correct. Unfortunately while at the shop the front windshield got scratched on the inside driver area about 2 inches long. Waiting to hear back about a recall resolution and when I can get that issue addressed with my vehicle. If I ha | Read Full Review1/18/2025 12:00:00 AM | DealerRater
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★★★★★ Jordan TracyBought 3 vehicles from here. Very loyal customer. Customer service SCREWED me on my last vehicle. Brought it back in several times for the same problem and I’m told the service manager (who is never there) tells the techs not to accommodate me or fix my issue, or to charge me to fix the issue even though I’m under warranty. I’d think | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ TiGiMy experience was great. Luke was very courteous and helped me with changes to my contact information. I didn't wait long with the initial greeting stage. Love the new waiting area. I waited less than an hour for my service, which was nice. Thank you for being great in the customer service area and not just sales!! #appreciated | Read Full Review1/17/2025 12:00:00 AM | DealerRater
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★★★★★ Wilson Reyes-AguirreExcellent service and support. Luke, my service advisor was great in making sure all my needs, concerns and questions were met. I will definitely continue to use this as my service location for all 4 of my Dodge vehicles. | Read Full Review1/17/2025 12:00:00 AM | DealerRater
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★★★★★ josh.ryan.hopkinsDylan listened to what I needed and got me a better deal than I could get from other dealers. He got me in the car I wanted for the price I needed. | Read Full Review1/16/2025 12:00:00 AM | DealerRater
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★★★★★ kristin.stylistThey were easy to work with over the phone which was important since I live over 3 hours away. Jonathan was helpful and not pushy at all which I appreciated! | Read Full Review1/15/2025 12:00:00 AM | DealerRater
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★★★★★ Chris JordenMade a service appt for Wednesday the 15th @ 8:30 am. This was for a 2023 Jeep Rubicon 4XE with a SAFETY RECALL. Recall notice from Jeep says 2 hours of work needed. Took the Jeep in the day before and dropped off with advisor. On Wednesday at 3:20 wife called to check since we hadn't heard anything. They hadn't even looked at it. S | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Joseph TindallI have never had a positive experience at this dealership. I used them to repair my business vehicles and they would always take several days to complete the repairs at exorbitant prices. I called this morning for assistance and they have a robot answering their calls. I tried several times to speak with a live person and the robot k | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ DweberI would have given them a 5 star but it was EXTREMELY hard to navigate the system to reserve an appointment. Had to go through our salesman just to get appointment for oil change. Too bad there was no provision to talk to a service rep. | Read Full Review1/14/2025 12:00:00 AM | DealerRater
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★★★★★ tucktoolsService was good and fast, the shuttle was very convenient, the cashier sucked she had such a xxxxty attitude. | Read Full Review1/14/2025 12:00:00 AM | DealerRater
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★★★★★ michaelleachwNo service rider at the desk when I pulled in lady at the front when checking out was super rude saying that I had to present my coupon before the work was done and I had no idea how much work was gonna cost so not sure how that works | Read Full Review1/14/2025 12:00:00 AM | DealerRater
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★★★★★ Lasharica RossWorst experience EVER NEVER SEND YOUR CAR HERE. They had my car 2 tines in a month both times saying it was the fuel pump. They claim they fixed it when I picked my car up it was still doing the same thing. The mechanic asked me do i still want to take the car. I am pissed Why would I take the car with lights on? They he tells me you | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ TOMCORN20Excellent team and the process was seamless. Brendan was very responsive and good to work with. | Read Full Review1/13/2025 12:00:00 AM | DealerRater
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★★★★★ terabrooks0127My vehicle was there for almost 2 days before even being looked at. Then they only decided to look at it because I complained. I will choose a different dealer for my service. I loved my experience when I purchased this vehicle at the same dealer but the service department is the complete opposite. | Read Full Review1/12/2025 12:00:00 AM | DealerRater
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★★★★★ Cary EfurdI wanted Jeep experts to work on my Jeep when i was dealing with a cylinder misfire so naturally I brought it to a Jeep dealer. It was diagnosed with needing new rockers and lifters. 6000 dollar repair. OK fine they have the right charge what they want to but thats not why I give the bad review. Basically your vehicle is in hock | Read Full Review1/12/2025 12:00:00 AM | Google
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★★★★★ Greg HaugsnessExpress service is the best. Stan got me in and out! | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ alex1410Great service and great people. Wonderful place to buy a car new or used ram or not. All around great buyers experience. | Read Full Review1/10/2025 12:00:00 AM | DealerRater
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★★★★★ pickert89Got me in and out in the vehicle I wanted. Friendly staff and good selection. | Read Full Review1/10/2025 12:00:00 AM | DealerRater
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★★★★★ 3djedi71They do a great job in thervice department. They listen attentively and address any concerns. | Read Full Review1/10/2025 12:00:00 AM | DealerRater
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★★★★★ downeykidsMy lugs weren’t all on tight not enough fluids in transmission and oil in my engine | Read Full Review1/10/2025 12:00:00 AM | DealerRater
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★★★★★ SudheerMisinformation about pickup shuttle, I have to take uber to come and collect my car | Read Full Review1/10/2025 12:00:00 AM | DealerRater
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★★★★★ hburleyiiThe absolute worst service dealership anyone could take their vehicles to. Lost all future business from me. With the terrible reviews can't believe the dealer is still doing business. Nobody cares about you as a customer. | Read Full Review1/10/2025 12:00:00 AM | DealerRater
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★★★★★ jamezcuaI have a 2023 Hellcat Redeye Super Stock. I looked into having the Direct Connection Stage 2 Kit installed. The closest one to me was Olathe Dodge Chrysler Jeep RAM. I dealt with a guy named Jesse Venzor. The first time I talked to him, he seemed to be a nice guy, but it was just a coverup for what was to come. We told him we lived i | Read Full Review1/10/2025 12:00:00 AM | DealerRater
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★★★★★ Jeremy VEvery time I come to this place the service is very unfriendly. You pull your vehicle into the bay a get out of your vehicle and there's not one single person that walks by and says "hello, someone will be right with you" or even cracks a smile. Instead, everyone who walks by intentionally tries to look the other direction and avoid | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ BernieYou had our car 2.5 days for diagnostics. After failing to get our car done the first day it should have been a priority of yours on day two. When you still had not done the diagnostics the second day I was not pleased to say the least.. | Read Full Review1/3/2025 12:00:00 AM | DealerRater
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★★★★★ Jeremy VEver time I come to this place the service is very unfriendly. You pull your vehicle into the bay a get out of your vehicle and there's not one single person that walks by and says "hello, someone will be right with you" or even cracks a smile. Instead, everyone who walks by intentionally tries to look the other direction and avoid e | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ bobowski2016Every one who helped was very helpful and knowledgeable. They were nice and worked with me on what I wanted | Read Full Review1/1/2025 12:00:00 AM | DealerRater
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★★★★★ backlash79Service was completed within the estimated time. Staff were courteous and prompt. Provided good recommendations for preventative maintenance. | Read Full Review1/1/2025 12:00:00 AM | DealerRater
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★★★★★ danilynn.welniakNick was a great help and a very valued employee to work with. From the beginning he was very responsive and helpful. We never felt pressured! | Read Full Review1/1/2025 12:00:00 AM | DealerRater
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★★★★★ danilynn.welniakNick was incredibly helpful from the start and never too pushy. He was a great salesman who also put the customer first. It never felt like we were being pressured into any purchase and the test drive experience was great. Staying in touch with us as we build out our car is great too! | Read Full Review1/1/2025 12:00:00 AM | DealerRater
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★★★★★ [email protected]So many things with our experience. Luke was not the problem it was all of the occurrences that IS the problem. 1. When we purchased the remote starter for my sons cmas online, I called first to ask your dealership if we purchased through you if you could install and they answer was “yes”. 2. We ordered online chose ship to us, it di | Read Full Review12/31/2024 12:00:00 AM | DealerRater
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★★★★★ dmbergeron70Very friendly and fast service. Easy to get appointment and to make payment with online paying. | Read Full Review12/30/2024 12:00:00 AM | DealerRater
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★★★★★ doughash816They sold me a Chrysler Pacifica that has problems and they will not fix them. | Read Full Review12/30/2024 12:00:00 AM | DealerRater
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★★★★★ Luisa ZavalaHad the worst experience getting my car serviced here. First, my car was misdiagnosed and instead of letting me know they didn’t have the technology to fix my car, they still took my money. Service advisor, Stan, tried to overcharge me on the repairs by almost three times the original quote. Paid them thinking my car was fixed only t | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ WishIHadAViperHad 100k mile service completed, turned out to be far more expensive than I expected. $40 for a spark plug on a minivan...are you kidding me? The most expensive one at the parts store is under $20 and the ones you would get for a minivan would be probably around $12. And the check engine light has been on since we got home from the s | Read Full Review12/30/2024 12:00:00 AM | DealerRater
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★★★★★ donnagensler65Tanner was very pleasant. and greeted me quickly upon arrival, The service was quick and I was not kept waiting. | Read Full Review12/29/2024 12:00:00 AM | DealerRater
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★★★★★ ldsteen14Helpful and easy to work with. Smooth and efficient car buying process. Less time spent on paperwork and documents at this dealer than others. | Read Full Review12/28/2024 12:00:00 AM | DealerRater
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★★★★★ natfunService members are not super helpful and caused a lot of extra headaches for me. | Read Full Review12/28/2024 12:00:00 AM | DealerRater
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★★★★★ olathe garyMike and Jason did such a great job for me on Christmas Eve. I needed 2 vehicles, they had the vehicles ready to go. I was on side about 1.5 hours, paper work complete and then they help drive the vehicles to my office. Outstanding service | Read Full Review12/26/2024 12:00:00 AM | DealerRater
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★★★★★ olathe garyGreat service, I was looking for a certain vehicle, Mike was able to find it and get it right away. Pleasure to work with the entire dealership | Read Full Review12/26/2024 12:00:00 AM | DealerRater
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★★★★★ mauricehuffPost vehicle sale is a horrible experience. Customer satisfaction is 0-10. Their quality control inspections prior to selling a vehicle is abysmal. They also don’t respond to emails, I definitely will not buy another vehicle from this place or recommend this dealership. | Read Full Review12/25/2024 12:00:00 AM | DealerRater
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★★★★★ scott.mcnishMadison and Conner did a great job. I really appreciated the follow up conversation from Conner in finance. He got us into everything we needed at a phenomenal interest rate in 1 day. | Read Full Review12/24/2024 12:00:00 AM | DealerRater
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★★★★★ murray stewartMike knows the system. Give him time and he will figure out how to get the numbers down. | Read Full Review12/23/2024 12:00:00 AM | DealerRater
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★★★★★ [email protected]Over priced. Extra high (above average) fee to use credit card. Dealership doesn’t meet commitments. | Read Full Review12/22/2024 12:00:00 AM | DealerRater
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★★★★★ Scott KaragiorgasFor the love of all that is good and holy, please do not buy a car from this dealership. Bought a brand new 2022 pacifica hybrid and it's a lemon. All kinds of computer issues and transmission issues. Worst customer service I've ever seen or experienced. This place is a joke. Won't buy a chrysler product again. Would give a negative | Read Full Review12/22/2024 12:00:00 AM | Google
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★★★★★ Frank FisherWhile the service writer seemed nice, the methods and service I received was as bad as it gets. Took my 2025 Wrangler in for " service transmission" light. Put Jeep in limp mode at 600 miles. Charged me a $200 diagnostic fee. Tried to upsell me a $400 tuner (which would have to be ordered) and 1.5 hours labor. Said the 265 75 17 tire | Read Full Review12/22/2024 12:00:00 AM | Google
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★★★★★ tphelps1The service advisor was promt. The service was quick and accurate as usual. I always take my truck back to Olathe Dodge when I am in town.. | Read Full Review12/21/2024 12:00:00 AM | DealerRater
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★★★★★ cutshawlaureneEveryone was so helpful and kind and truly was trying to help me and give me the best deal possible! | Read Full Review12/20/2024 12:00:00 AM | DealerRater
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★★★★★ alecjnfThis was the third time I’ve taken my truck here to solve a starting issue. In the 3 times the truck has been in the shop I’ve paid $999.00 in diagnostic fees. $1,221.13 in repairs. $1,559.00 in rental car fees and my truck never got fixed. The last time I took the truck in they said they couldn’t figure out what was wrong with it. I | Read Full Review12/20/2024 12:00:00 AM | DealerRater
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★★★★★ LAURA.CATHERINE1482Chris was great to work with. Greeted me right away and kept me updated on when it would be completed. | Read Full Review12/19/2024 12:00:00 AM | DealerRater
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★★★★★ robinlemons131441They were professional and caring about my needs. The work was done properly and on time. My service manager was very helpful. I had a great experience. | Read Full Review12/19/2024 12:00:00 AM | DealerRater
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★★★★★ rebeccafranklin24We had a fast and easy service. Kendrick was a big help and explained everything in detail. | Read Full Review12/19/2024 12:00:00 AM | DealerRater
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★★★★★ KgolubskiService done sooner than expected. Very professional and knowledgeable. Would go back again for service | Read Full Review12/19/2024 12:00:00 AM | DealerRater
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★★★★★ janscanTanner was very pleasant to work with. He kept me updated on the progress of my car. | Read Full Review12/19/2024 12:00:00 AM | DealerRater
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★★★★★ TiJuan PorterThis is the absolute worst place to get a car and service!!! Let me start by saying I’ve never wrote a review on place of business because I understand the effect it can have people’s jobs but this is the SECOND bad experience I’ve had with this place and people need to stay away from this place!!!! 3 years ago I walked into Olathe j | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ [email protected]Fantastic place to buy a vehicle! Everyone was so respectful and easy to work with! No pressure & no hassle! | Read Full Review12/15/2024 12:00:00 AM | DealerRater
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★★★★★ gmcwilli34No pressure purchase and very friendly staff. Jon was great to work with. Negotiations were smooth and fair. | Read Full Review12/14/2024 12:00:00 AM | DealerRater
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★★★★★ candacemay86Nice and clean. Stan was knowledgeable and made things easy. First time getting any service done here. | Read Full Review12/14/2024 12:00:00 AM | DealerRater
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★★★★★ Shelby WilliamsThe repairs was OK, however my back panel was not put back in place, there was also a screw left on the floor, back seat and floor was left trash from the repairs. | Read Full Review12/14/2024 12:00:00 AM | Google
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★★★★★ mddowdPerhaps they had an off day. Communication poor three hour wait for oil change for which I had an appointment. | Read Full Review12/14/2024 12:00:00 AM | DealerRater
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★★★★★ mcrosettiChris was our service manager. He’s always very helpful and keeps us informed every step of the way. | Read Full Review12/13/2024 12:00:00 AM | DealerRater
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★★★★★ tausha68It was a terrible experience with worse customer service. I have been giving my business to this location for over 10 years, and I have never had such a bad visit to where I’m thinking about not coming back. | Read Full Review12/13/2024 12:00:00 AM | DealerRater
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★★★★★ kit.yeremenko5th attempt failed and also I got big dent on my steering wheel and plastic on dashboard makes noise. On 16k mileage car! Service took more than 1 day and replacement car wasn’t provided. | Read Full Review12/13/2024 12:00:00 AM | DealerRater
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★★★★★ Kris LivingstonTried 4 times to get someone on the phone to help with a parts question. No one answers The 0 selection would have a nice lady answer who would try to transfer but again. No one answers. So I moved on | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ SUNSCAPE75Very professional and on time Lucas is exceptional in communication and set expectations as well as friendly | Read Full Review12/10/2024 12:00:00 AM | DealerRater
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★★★★★ Paul SalchowOlder Wrangler so parts were difficult to find but they were able to get it fixed, I still need my Heater fixed and that’s next on the list. | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ leeper5380Got the run around with pricing ect. Service department can’t be trusted. Will not recommend to friends and family | Read Full Review12/10/2024 12:00:00 AM | DealerRater
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★★★★★ Ty-PoMy contact person became sick so i want able to speak with him for most of the time my vehicle was in the shop. The dealership themselves were difficult to contact. I could usually get to a voicemail but no one would respond to my messages and call me back. | Read Full Review12/8/2024 12:00:00 AM | DealerRater
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★★★★★ krazyjhawkThe visit was excellent. Everybody was wonderful to work with. It’s not often that buying a vehicle is a fun experience, but it was with them. | Read Full Review12/7/2024 12:00:00 AM | DealerRater
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★★★★★ mikepresler84Stan was great and hope to have him again on my next visit to Olathe Jeep. | Read Full Review12/7/2024 12:00:00 AM | DealerRater
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★★★★★ Nick MerchantTechnician quoted cost for repairs for work that wasn't asked for. They also didn't explain this to me when going over the cost until after I raised concern about the price. | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ JLadd4420Haven't had my Jeep very long and was frustrated when a dash light came on. Took it in, and thankfully they were able to get everything covered under warranty. Was in and out in a couple hours | Read Full Review12/6/2024 12:00:00 AM | DealerRater
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★★★★★ John MyersMy son-in-law came in a couple weeks ago to get a key fob programmed for a jeep that he had recently purchased. One of the sales guys had told him just stop by anytime. It takes about 20 minutes. When we walked in, the guy greeted us said how dare you show up without an appointment even to program a key fob. He then said who in the w | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ GKASHMEREGreat service with Luke Johnson!!! Great place to take my Jeep Wrangler!!! Great Great Great | Read Full Review12/5/2024 12:00:00 AM | DealerRater
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★★★★★ sspurgeon0An oil change and tire rotation was made super easy by Luke. Great communication and no surprises. | Read Full Review12/4/2024 12:00:00 AM | DealerRater
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★★★★★ Caleb MillerService was great. I’d initially expected the job to be done in several weeks and it was finished in six days. Quotes were comparable to other shops in the area that didn’t have warranties as good | Read Full Review12/4/2024 12:00:00 AM | DealerRater
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★★★★★ Steven mhurlaVery very personable on time service. Very very clean.and I would recommend there service | Read Full Review12/4/2024 12:00:00 AM | DealerRater
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★★★★★ Lluis AltimiresGreat service since drop off. I was able to wait there and the team was efficient and helped me out with a quote. I wish I would have received the diagnostic align with the quote though. | Read Full Review12/4/2024 12:00:00 AM | DealerRater
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★★★★★ rhonda.frakesEliseo was great to work with. Derek was well versed and honest- appreciated his honest no pressure approach. | Read Full Review12/4/2024 12:00:00 AM | DealerRater
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★★★★★ JeffI didn’t get status updates timely enough. I had to call to figure out what was going on and then when I picked up my vehicle, nothing was actually worked on and it was with the repair shop for several days No one contacted me to tell me they couldn’t find a problem | Read Full Review12/4/2024 12:00:00 AM | DealerRater
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★★★★★ jrc713Tanner & Olathe Dodge, Ram, Jeep have done spectacular work yet again on our vehicles. We’ll be back soon with more service needs! Thank you. | Read Full Review12/3/2024 12:00:00 AM | DealerRater
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★★★★★ jim.clarkStan, the gentleman who handled my service was above and beyond helpful. I could not be more pleased with the service I received | Read Full Review12/3/2024 12:00:00 AM | DealerRater
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★★★★★ renee66217Everyone was very nice and helpful. It was a goid experience . Dawson was good with following up. | Read Full Review12/3/2024 12:00:00 AM | DealerRater
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★★★★★ KEN.LINTECUMAwesome place with awesome people. Really helped me with my issue. Will be returning again. | Read Full Review12/2/2024 12:00:00 AM | DealerRater
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★★★★★ Mark LeleiI made a call that went for a very long time with business advertising and the worst the call was just dropped never attended to | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ haveclubswilltravelStan was extremely professional and charming! You are very lucky to have him representing you. | Read Full Review11/30/2024 12:00:00 AM | DealerRater
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★★★★★ kmeenenFriendly, fair, knowledgeable, nice place to do business. Thanks for the new jeep and taking care of us | Read Full Review11/30/2024 12:00:00 AM | DealerRater
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★★★★★ OSTEOCYTEAssociate provided essentially no information about what was found during my oil change, how urgent repairs were, or how long they would take. He seemed completely uninterested. | Read Full Review11/30/2024 12:00:00 AM | DealerRater
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★★★★★ kgodardThey lied about getting a rental for my repair, then told me it was covered, then sent a bill in the mail. | Read Full Review11/30/2024 12:00:00 AM | DealerRater
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★★★★★ JeanWas satisfied with the service, did not have to wait a long time to get the appointment, they kept in touch with me throughout, even tho there was a delay in getting the part needed. Thank you! | Read Full Review11/29/2024 12:00:00 AM | DealerRater
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★★★★★ KANSASANNSTERAppreciated how quickly I was greeted upon arriving for my appt and how quickly the service was performed. Thank you. | Read Full Review11/29/2024 12:00:00 AM | DealerRater
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★★★★★ kristine.homantService advisor was not informed on our issue.we were Iin for. A sales rep was better informed. | Read Full Review11/29/2024 12:00:00 AM | DealerRater
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★★★★★ dmertz1Friendly, comfortable and professional. The showroom was clean and roomy. I was greeted immediately by Kurt. | Read Full Review11/28/2024 12:00:00 AM | DealerRater
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★★★★★ clegrotteMary had a little lamb, little lamb, little Lamb. It would taste good smoked on my Traeger! | Read Full Review11/28/2024 12:00:00 AM | DealerRater
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★★★★★ Ari BarrisNick and Laura were extremely patient, knowledgeable, and responsive in the process of helping me navigate purchasing a new vehicle. Great communication and honest. Thank you. | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ mkoepp22I took my vehicle in for a routine maintenance checkup and all they did was change oil and rotate tires. I noticed when I got the car back that the check engine light was still on. I went back in and they said they did not notice it because I did not right it down. Then I was told I would have to make another appointment because this | Read Full Review11/28/2024 12:00:00 AM | DealerRater
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★★★★★ jb50ks1Very accommodating in putting you in the right vehicle. Pleasant and knowledgeable sales staff. Quick financial experience. | Read Full Review11/27/2024 12:00:00 AM | DealerRater
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★★★★★ thevaldiviasI worked with a knowledgeable salesman. He was able to find the jeep we were looking for. This is the third vehicle that we purchased from this dealership. | Read Full Review11/27/2024 12:00:00 AM | DealerRater
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★★★★★ Matt ReavisSo… my relationship with this dealership started some time ago but my recent experience compelled me to write a review. Several months ago I took my wife’s Jeep to them to check the suspension since it was still under warranty. They said they checked it and gave it back to us. I checked it my self a few days later and found numerous | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ whthompson78Excellent service by Luke. He kept me up to date, service was expedient, every concern fixed. | Read Full Review11/26/2024 12:00:00 AM | DealerRater
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★★★★★ aknight20Check in process was smooth and text message updates were convenient. Checkout process could be easier and less burdensome. | Read Full Review11/26/2024 12:00:00 AM | DealerRater
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★★★★★ CassieIt was the worst experience i've ever had with a dealership. The attorney general will be involved. | Read Full Review11/26/2024 12:00:00 AM | DealerRater
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★★★★★ Michael CMy son and I had been looking for a new car for him online for about a week. It was time to start test driving cars to narrow the search down even more. Saw a Ford Escape that appeared to be a decent deal, and so my wife, son and I started our search at Olathe Nissan. I met with Hank (the sales rep) alone, and told him what I was loo | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ bvanderpasall was good. it did not take too long to service my truck. Kendrick very nice | Read Full Review11/22/2024 12:00:00 AM | DealerRater
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★★★★★ kirchmadisonI purchased my vehicle 3 weeks ago and still do not have a title in my possession to get my new tags/inspection, nor does the credit union I financed with have my account information yet. I’ve had to call multiple times and get rerouted by an operator and overall it’s just frustrating. | Read Full Review11/22/2024 12:00:00 AM | DealerRater
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★★★★★ eddymac2005A lot of red on my free inspection, however, it was not giving to me until I asked. He also never contacted me that my service was completed and blamed it on to many work orders. | Read Full Review11/22/2024 12:00:00 AM | DealerRater
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★★★★★ ricky0310Excellent service. Took my vehicle here for routine maintenance and oil/filter change. I got an appointment right away. I waited for my vehicle while doing some computer work. The service got done promptly to my surprise and my wait time was pretty decent. Very satisfied! Recommended. | Read Full Review11/21/2024 12:00:00 AM | DealerRater
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★★★★★ kumbalamix2281It's a very good place to service your car... excellent service and kindness I think I'll be back soon thanks | Read Full Review11/21/2024 12:00:00 AM | DealerRater
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★★★★★ colettemechelleThis is where I usually try to get my jeep serviced. Luke is wonderful in explaining and helping me out. I plan to get my vehicle fully fixed next week, one of the things I didn’t really like is that I didn’t get a breakdown sheet of what needed to be fixed. I know very basic mechanical things such as oil change, tire replacement and | Read Full Review11/21/2024 12:00:00 AM | DealerRater
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★★★★★ 59leisureleeThe salesman Hank Martens was helpful. Got low balled on my trade. Found things that needed to be fixed on my purchase that should have been seen in inspection. | Read Full Review11/21/2024 12:00:00 AM | DealerRater
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★★★★★ itsjubileeGreat experience from beginning to end my salesman was verykind helpful and professional im sure ill be back | Read Full Review11/20/2024 12:00:00 AM | DealerRater
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★★★★★ Alexander5/5 stars, they got me out of a REALLY bad loan from another dealership and hooked me up with a 2019 Honda Civic, low interest rate and I only put $300 down. Walked away happy, shoutout to Dawson the sales rep and also the manager I spoke with. Thank you. | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ dave64111Paying $755 to replace two batteries in my Jeep is ridiculous. Especially since my Rubicon is only 3 1/2 years old and only 22,000 miles. What a joke! I won’t be buying another Jeep. | Read Full Review11/19/2024 12:00:00 AM | DealerRater
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★★★★★ katy SThis business is shady and rips people off, especially to a disabled veteran. The associates are always awkward and rude. Don't bring your vehical here to get worked on. They will charge you a lot of money daily if you don't pick it up when they are done servicing it. Charging $1000 for not even fixing the vehical. Scam. | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ SteveThey are nice to work with and keep you informed The work is done in a timely manor | Read Full Review11/17/2024 12:00:00 AM | DealerRater
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★★★★★ mikebergkamp2Dissatisfied with the quality control In making sure vehicle is returned and clean condition after service is performed | Read Full Review11/17/2024 12:00:00 AM | DealerRater
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★★★★★ msshep5They did a great job getting it done. Th new key works glad to have two keys. | Read Full Review11/16/2024 12:00:00 AM | DealerRater
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★★★★★ wkreeves74Timing took much longer, forgot part on my car had to return and part is lost so now has to be ordered | Read Full Review11/16/2024 12:00:00 AM | DealerRater
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★★★★★ heardjudyI pass at least five other dealerships to get to Olathe Dodge. A few years ago when I first started using them , I was rather impressed. But in my last few visits im not as impressed as in the past. It’s probably a sign of the times but there is a difference | Read Full Review11/15/2024 12:00:00 AM | DealerRater
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★★★★★ carterm86Prompt service and good communication by my tech. Clean and tidy facility and organized check out | Read Full Review11/14/2024 12:00:00 AM | DealerRater
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★★★★★ airwolf1199I feel this dealership could have told me my price up front instead of waiting till payment time. Bad business. | Read Full Review11/14/2024 12:00:00 AM | DealerRater
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★★★★★ Emma FernhoutCompletely stereotypical. After we questioned rusty hub caps and called out purposely incorrect math (4x80 is not 240) the salesman became immovable and snippy, getting up while we were mid sentence for 5-10 minutes at a time, which caused me to run out of time to purchase the car. Reluctant to give us warranty info and apparently th | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ hwolfe2010They were fairly quick even though they had technical issues that morning. I like the text communication while I was there. | Read Full Review11/13/2024 12:00:00 AM | DealerRater
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★★★★★ MarkJessVery kind and helpful. Very responsive and quick service . I would definitely recommend him and Olathe Dodge | Read Full Review11/13/2024 12:00:00 AM | DealerRater
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★★★★★ ktbob2000Liz is a good sales person i dont like being bothered with when am i going to buy | Read Full Review11/13/2024 12:00:00 AM | DealerRater
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★★★★★ marygarrettt45I worked with Derek and Hank to trade in my jeep for a new vehicle. It was my first time purchasing my own car, and they were there every step of the way. I never felt confused or pressured, they were honest about what cars would be best for me and what I could actually afford. They let me test drive several cars and truly I had the | Read Full Review11/12/2024 12:00:00 AM | DealerRater
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★★★★★ DweberWe did a great deal of research utilizing Car Edge and other consumer car buying advocacy organizations to make an informed decision and save money on a new car purchase. The Olathe Dodge team was very professional, polite, and above all, not pushy. Our salesman, Mike, was friendly , very knowledgeable, and listened to us. The financ | Read Full Review11/12/2024 12:00:00 AM | DealerRater
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★★★★★ jvestWe have vehicles that have been up there for 3 months and we are getting no communication on them. | Read Full Review11/11/2024 12:00:00 AM | DealerRater
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★★★★★ neal.youngTerrible communication, poor customer service, incompetent management team. Disconnected parts department. Poor quality, a brand new vehicle shouldn’t need new wheel bearings at 1200 miles | Read Full Review11/11/2024 12:00:00 AM | DealerRater
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★★★★★ Kyle TritsarolisThe service team here is terrible. I hope you’re not stuck with them if you buy a car here. Don’t waste your time at this place, they’ll only piss you off with being blatant about how much they truly don’t care about you. I use AI all the time, and their AI phone system is the worst I’ve experienced. It’ll book an appointment for yo | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Todd85Worked with me on pricing. Did not pester me with constant calls. Good service, would recommend | Read Full Review11/10/2024 12:00:00 AM | DealerRater
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★★★★★ chiquiVery happy with my purchase. Ed Wynn was a pleasure to work with. Will definitely recommend Olathe Dodge for car sales. | Read Full Review11/10/2024 12:00:00 AM | DealerRater
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★★★★★ bobsuespjmGot a service appointment right away. Explained issue which tanner understood. He explained The process and timeline. Feel I was Treated very well. Learned a lot about the issue my truck was having. And the service recommended. | Read Full Review11/9/2024 12:00:00 AM | DealerRater
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★★★★★ barbara.rangel56Good, Brenden was very professional we enjoyed working with him, he gave us many options to choose from | Read Full Review11/9/2024 12:00:00 AM | DealerRater
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★★★★★ ELVIRABEVERMANDid not have a very good experience with this trip to the service dept. to have brakes checked. I requested to see brakes when wheels were off. Stan took me back, mechanic showed me what was wrong with front brakes then said back breaks were good. stan heard his words. I okayed replacing the front brakes and also purchased four new t | Read Full Review11/9/2024 12:00:00 AM | DealerRater
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★★★★★ ShawnThe initial interaction with the service center was ok, but Chris has zero knowledge felt like car salesman who didn't listen to my issues. Fast forward didn't address half my concerns. But brought up additional ones. Said it was part of their complimentary inspection. That included electrical, under the hood, and under the body. H | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Duckie1950Everyone was very helpfully throughout the sales transaction. I am a repeat customer and will continue to be. | Read Full Review11/7/2024 12:00:00 AM | DealerRater
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★★★★★ Matt ConnerI unfortunately had a terrible experience getting my Jeep grand Cherokee serviced here. I took it in with a blown water hose and an extended service plan, they racked up $8000 worth of repairs and didn’t address many of my concerns. It took them eight weeks to finish servicing my vehicle and the majority of the concerns I had regardi | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ tkillham21Everyone was very helpful and the process was very quick. All my questions were answered . | Read Full Review11/6/2024 12:00:00 AM | DealerRater
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★★★★★ craig89We called in and spoke to an advisor giving them all of the details that we needed done in preparation for drop off. After dropping off the vehicle. We received a text two days later, saying it was done. when we called and asked, we found they had not done anything about the coolant leak that we brought it in for and said they didn't | Read Full Review11/6/2024 12:00:00 AM | DealerRater
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★★★★★ Plytle_29It’s only been a few days since the purchase of this car and I’ve already shared with several friends and coworkers about what a wonderful experience it was At Olathe Dodge. It really seemed like family. What a nice relaxed experience we had. | Read Full Review11/5/2024 12:00:00 AM | DealerRater
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★★★★★ amnvotekAwesome awesome cool cool cool Want the best for the customer thank you thank you | Read Full Review11/5/2024 12:00:00 AM | DealerRater
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★★★★★ TnauserThe Jeep was kept one day longer than anticipated. Not a big deal. Communication was comically poor. Was texted it was ready and handed back a part (gear shift knob) and told he couldn’t find a technician to put it on. Utter incompetence or laziness. | Read Full Review11/5/2024 12:00:00 AM | DealerRater
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★★★★★ ANDREWJAYHAWKSLack of communication and twice failing to have my vehicle done when promised. There was little to no communication about the changes in completion date until I called the days of promised delivery. | Read Full Review11/5/2024 12:00:00 AM | DealerRater
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★★★★★ johnwhitworth1014Excellent service, friendly employees. Would buy again and would recommend to anyone looking to purchase vehicle | Read Full Review11/4/2024 12:00:00 AM | DealerRater
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★★★★★ Craig HawkinsAbsolutely the worst Ram service department in Kansas City metro. Have had horrible experiences with this service department time and time again despite having multiple rams, some of which we have purchased from them. On our most recent visit we spent 15 minutes describing the issues we needed repaired to the service writer that made | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ KhOver the years and two new cars later I would not recommend buying or servicing a vehicle here. It's always SOMETHING. newest issue is bringing in my vehicle which ended up needing a new transmission. Picked it up and the service light was still on. I can never get them to answer a phone or call back. They need to hire People. So fru | Read Full Review11/3/2024 12:00:00 AM | DealerRater
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★★★★★ johnfr1554No communication. I was given miss information from representative. And did not fix the problem. | Read Full Review11/3/2024 12:00:00 AM | DealerRater
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★★★★★ Mandi BarrettHorrible Service experience. You can't speak to a human to schedule an appt, have to use their automated system. I dropped my car off at 9am, finally received a call at 1pm to authorize an $800 "all in" repair. We didn't have a choice because it was a Chrysler specific fix that only the dealership could do. Picked it up 2 hours la | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ gracealonedeliversThe dealership was neat, clean and new. Their pricing was as transparent as any other dealership. | Read Full Review11/1/2024 12:00:00 AM | DealerRater
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★★★★★ gustavoquevedo418Good people…. They supposed gonna change my diesel pressure pump in the recall. I have around two weeks waiting for this work. Hopefully by the next week it’s gonna be done | Read Full Review11/1/2024 12:00:00 AM | DealerRater
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★★★★★ btgilbert95I set an appointment to get my oil change and tire rotation done on my truck, when I arrived acid service writer, if the Txt can look at why my vehicle would die after hitting stoplights and signs. Also check out an oil leak I have underneath. Service I set an appointment to get my oil change and tire rotation done on my truck, when | Read Full Review11/1/2024 12:00:00 AM | DealerRater
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★★★★★ ronaldlembryBeautiful facility, bright, clean, comfortable, with courteous employees. Perfect, except the refreshment area is limited to coffee and water. Missed the complementary snacks, baked goods, nuts, and soft drinks that we’ve enjoyed at other dealerships. | Read Full Review10/31/2024 12:00:00 AM | DealerRater
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★★★★★ NanalynnFirst appointment was given for late in the afternoon. Service said sorry not enough time to perform this recall. Rescheduled brought in the day before and left it all signed in for a 7:30 a.m. appointment.Started calling it 2:00 p.m. to see status of car. Took an hour to get somebody to find service guy to say oh yeah it's done just | Read Full Review10/31/2024 12:00:00 AM | DealerRater
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★★★★★ Trevis ScottWe have purchased two vehicles from this dealership and the experience was great. All of our maintenance was through their service department, great experience.... until the past year or so. We have switched where we take our Jeep for service. I can't speak for the sales side condensing it's been over a year since our last purchase. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Karen RellihanWhat an awful experience from start to finish. My Jeep was breaking down on me randomly while driving and I was able to limp it into the dealership to be fixed. I dropped it off on a Saturday, received no communication throughout the day on Monday (when it was scheduled to be serviced) even when I called multiple times. I then had to | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ jmurphyMike is a great guy. Made the purchase as easy as possible. I would recommend him to everyone | Read Full Review10/30/2024 12:00:00 AM | DealerRater
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★★★★★ navinnudThe dealership mechanical repairs are great. All work has been done professionally and correctly. My biggest complaint is the lack of communication with my recent service advisor. I understand they have more clients than just myself at any given time. There's absolutely no excuse for never responding to a message sent to them. I had | Read Full Review10/30/2024 12:00:00 AM | DealerRater
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★★★★★ wpfortPoor service overpriced service long wait times go elsewhere and find someone who wants your business | Read Full Review10/30/2024 12:00:00 AM | DealerRater
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★★★★★ DavidschnarrThe dealership worked with us on a fair deal for our car as well as a great deal on the new one we bought. We will be back! | Read Full Review10/29/2024 12:00:00 AM | DealerRater
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★★★★★ John SegoviaThis dealership is about customer care. Luke, and his service team accomadated my life event, which allowed me to get to my destination across Kansas. Thank you. All my future service will be scheduled here. | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ magnesscontractingI was told a price and the price changed from what I was told when I went to pay. I cant bring my vehicles into a place where people lie and use sales tactics to try and extract more money without me knowing about it beforehand. I would give the dealership zero stars and will spread the word between anyone I come in contact with. | Read Full Review10/28/2024 12:00:00 AM | DealerRater
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★★★★★ rwelker0They need to get the people who quote prices for service on the phone to quote the same price that's actually going to be charged AND make sure you read anything before you sign it.?? | Read Full Review10/27/2024 12:00:00 AM | DealerRater
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★★★★★ tammyhodgesHelped in no time. Was very appreciative with Stan and how he jumped on the project. | Read Full Review10/25/2024 12:00:00 AM | DealerRater
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★★★★★ ashlyn milesI got a used Jeep Wrangler this summer. I'd brought it in for service right away, since it needed a good amount of work done to it that I wasn't capable of doing, and had excellent service then. With Hannah as my service advisor, I felt comfortable and like I was being talked to as a person, not as someone who a dealership that was t | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Alex BTerrible communication. Nobody cares. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ deniseksChris was excellent. Friendly professional,caring. Kept me informed through the entire process. I really enjoy working with Chris. He makes the difference in where we go for service! | Read Full Review10/24/2024 12:00:00 AM | DealerRater
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★★★★★ WALDOLOSTHIMSELFDifferent repair but taken care of. The service advisor Luke was great and was a big help. Thank you. | Read Full Review10/24/2024 12:00:00 AM | DealerRater
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★★★★★ Truman BurbankI went in for an oil change. It went well --but-- My Tire Pressure Monitoring System (TPMS) has been out for a long time. I asked if that is under my warranty -- the most expensive warranty Dodge offers, costs me nearly $4,000, as I recall. "I'll get back to you". Nope. He did not get back to me. Same BS I got the last time I was the | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Scott HannaThis is a follow-up review. Several months ago I took my Rubicon in for a 5 tire rotation. I provided a diagram to make it easy. When I got it back the diagram had not been followed. I know because the spare had never touched the ground, so it was easy to see where it was moved to, which wasn't where I asked for it. They also did not | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ mcgruenI was pleased of the service during my visit that day. The gentleman that helped me was pleasant and I did not have to wait too long. I could not remember his name but the service department always has been helpful. | Read Full Review10/23/2024 12:00:00 AM | DealerRater
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★★★★★ TressaLuke was helpful in answering our questions, and Harvey was so accommodating to transport me from and to the dealership. | Read Full Review10/22/2024 12:00:00 AM | DealerRater
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★★★★★ tdshaw0Tanner did a great job. He kept me informed every step of the way. His service was impeccable! | Read Full Review10/22/2024 12:00:00 AM | DealerRater
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★★★★★ [email protected]Short quick visit got me in and out quickly and explained the services before and after service | Read Full Review10/22/2024 12:00:00 AM | DealerRater
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★★★★★ jlhoward1229Nice clean shop and waiting area. There was an issue two visits ago and the service manager kindly sent me a note with a coupon for a free service which was much appreciated. | Read Full Review10/22/2024 12:00:00 AM | DealerRater
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★★★★★ chris gMike took the time to find me the right truck with the exact options I wanted. He never tried to sell me something else that was not an exact fit. I appreciated that. he also had the paperwork and truck ready to go so I didn't have to spend hours at the dealer waiting. I was in and out! | Read Full Review10/21/2024 12:00:00 AM | DealerRater
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★★★★★ pberry5682I’ve tried calling and no one answers. The AI can’t help me and no one is returning my messages. The one time I did talk to the operator they didn’t listen and sent me to the wrong place and how to start over again. It’s been 4 days and I haven’t gotten a call back yet | Read Full Review10/21/2024 12:00:00 AM | DealerRater
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★★★★★ shawnburginCThe customer service provided was unsatisfactory. I found Kendrick and Lucas unhelpful and their tone and body language to be unwelcoming. The service for my oil change and fuel filter swap took over two hours, which I believe is excessive. Despite the high prices, the feedback on customer service was poor. It is best not to ask any | Read Full Review10/21/2024 12:00:00 AM | DealerRater
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★★★★★ JGREISCHARReceived quick service as always. Clean waiting room and helpful people. Needs a Starbucks in the dealership | Read Full Review10/20/2024 12:00:00 AM | DealerRater
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★★★★★ RobertOnce again, the team at Olathe Dodge helped us buy a new car with relative ease and friendly, respectful service. | Read Full Review10/19/2024 12:00:00 AM | DealerRater
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★★★★★ SidMany bad experiences. Maybe they will learn that they are not the only show in town. | Read Full Review10/19/2024 12:00:00 AM | DealerRater
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★★★★★ kizzy_wService department took the time to explain what was recommended for my vehicle and what was most important. | Read Full Review10/18/2024 12:00:00 AM | DealerRater
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★★★★★ Kris Seavey2024 edit... They ruined my air shocks and gave it back to me. They failed to properly install my battery so powersteering went out while driving. And then sent me home spewing diesel everywhere. Then failed to torque down my lug nuts and studs sheered off and caused an accident and now they're ignoring us and we have to sue them. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Roman ChrischillesI am still in disbelief at the service provided by the Enterprise location inside the Olathe Dodge dealership. I rented a vehicle that was unfortunately involved in a hit-and-run in a parking lot. When I called Enterprise for guidance, they instructed me to file a police report. However, when the police arrived and requested my insur | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ 0678jason.jmThe service was great. Curtis explained all the new technology of the Ram 1500 Limited in full detail All of the employees were nice and courteous. All of the employers are honest. | Read Full Review10/17/2024 12:00:00 AM | DealerRater
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★★★★★ SteveAlways done right with complete explanation of work performed and explanation of costs. Timely performed | Read Full Review10/17/2024 12:00:00 AM | DealerRater
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★★★★★ [email protected]Very responsive and helpful in helping me get my Ram 2500 back on the road. | Read Full Review10/16/2024 12:00:00 AM | DealerRater
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★★★★★ kujayhawknanDawson was super helpful and patient even when we came in late on a Saturday. | Read Full Review10/16/2024 12:00:00 AM | DealerRater
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★★★★★ David LukaThis dealership will rip you off just to make a sale. Madison the car dealer even lied telling me I had several options when it didn’t. I should have checked to make sure but I didn’t. It’s called trusting the dealership that’s selling a very expensive vehicle. I never should have stepped foot on that property and hopefully I never w | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Paul ArnholdWe’ve had two good buying experiences at Olathe Dodge Chrysler Jeep, but I've been underwhelmed with the service department | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ PARNHOLDWe’ve had two good buying experiences here, but I’ve not been impressed with the service dept. It’s a quantity over quality model. | Read Full Review10/16/2024 12:00:00 AM | DealerRater
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★★★★★ bgrabastIt took them three tries to fix the issue. Then after I thought it was fixed I had to take back because they didn’t put the switch in correctly. They broke a light when they were working on my truck but of course they didn’t do it so they won’t fix it. | Read Full Review10/16/2024 12:00:00 AM | DealerRater
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★★★★★ TLDIXONEveryone was super nice. Somehow there was a mix up on ordering my tires. But they had someone run and get them. They had my tires done before the time they said they would! Awesome!! | Read Full Review10/15/2024 12:00:00 AM | DealerRater
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★★★★★ Ryan DiehlThe service department is awful, they may have great people in service but their efforts are complicated by their ineffective service manager Lucas Kay. He is petty and does not have the problem solving skills to address complicating factors for the sometimes complex repair issues that face todays vehicles. My 14 year vehicle has bee | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ arizzacastilloNot very satisfied, my hood was damaged after i had my oilchanged and now i have thermostat issues | Read Full Review10/14/2024 12:00:00 AM | DealerRater
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★★★★★ low2001chevyAdvisor was very helpful and answered all questions that had. Also stayed in contact throughout the day. | Read Full Review10/13/2024 12:00:00 AM | DealerRater
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★★★★★ epg010Takes too long for recalls. Also, been waiting on a part to take care of engine light for almost a year. Appears they forgot about me. | Read Full Review10/13/2024 12:00:00 AM | DealerRater
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★★★★★ Lynn & SinyGreat Experience, great team, Awesome Sale Agent.Took care of all our needs and finally got the best deal. | Read Full Review10/11/2024 12:00:00 AM | DealerRater
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★★★★★ aandacwThis is the second vehicle I bought from Olathe dodge this year and when it comes to pricing and willing to work with a customer they will go the extra mile. | Read Full Review10/10/2024 12:00:00 AM | DealerRater
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★★★★★ CDECONTRACTINGThe salesman was unbelievable great in all areas and the dealership did everything right made it easy | Read Full Review10/10/2024 12:00:00 AM | DealerRater
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★★★★★ DaveMike Powers was tremendously helpful in finding me the Ram 1500 I was looking for. Extremely knowledgeable and courteous, it was a very professional experience! | Read Full Review10/10/2024 12:00:00 AM | DealerRater
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★★★★★ Crazy John BrooksI purchased a used vehicle from them recently and did not know there was a pleasant way to go through all the details but, there IS. First of all, my salesman, Ronnie Dunn, was extremely kind and attentive to my questions and concerns. He made me aware of all the necessary facts and figures about the vehicle and also set me up with a | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ SSpurge22Luke in particular communicated well, the repair was done on time and there were no last minute surprises. | Read Full Review10/9/2024 12:00:00 AM | DealerRater
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★★★★★ paul.gInaccurate quote on repairs. Brought back after repair complete for redo as check engine light on. | Read Full Review10/9/2024 12:00:00 AM | DealerRater
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★★★★★ tony guileWent in to have service on my Jeep and Chris was Fantastic!! Took care of all I needed done and went over my inspection and services rendered. He is Great to work with!! Did not take long at all and will continue coming back to see Chris! Great work!! Thanks for All you do!!! | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ swansondavidjPrice with special offer was competitive, got me in on the next day. Service was finished quickly and accurately. Jeep drives well! | Read Full Review10/5/2024 12:00:00 AM | DealerRater
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★★★★★ Robert LinzerWhere to start. Olathe Dodge replaced my front wheel hubs. Months later I go to rotate my tires and can't get the lug nuts loose. I am standing on a 4 foot extension bar and the lug nuts won't loosen. I tried a 1000 foot pound impact gun and it wound not work, all it did was rip the coating off of 2 lug nuts. I made an appointm | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ kellertodd0Great doing business with Olathe Dodge Jeep Ram and Chrysler. My sales person was Jonathon great guy enjoyed talking to him and Laura during the purchase. Ask for Jonathon he will help you find a vehicle whether it is sublime green or plum crazy color. Thank you, again. | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ jimmyds1980Curt and Antonio went above and beyond to deliver the perfect vehicle for my needs | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ Jesse RowleyAugust 29th, "To be honest all I did was skim the message, I didn't read it." 4 times, two via their text message system, once to a lady I talked to on the phone, once when I talked to the service advisor. 9:38 am I reminded them, he replied NP. 13:39 I asked for an update, 3:52 I asked for an update, 5:50 I get a phone call the reca | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ seymo1975Service was done in timely manner with no issues. Will continue to use the facility. | Read Full Review10/3/2024 12:00:00 AM | DealerRater
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★★★★★ tlewandowskiThey worked with me on the price and my salesman was nice. Everything was fine. | Read Full Review10/3/2024 12:00:00 AM | DealerRater
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★★★★★ bburghornLaura and Claudia listened and delivered everything my wife and I needed in a new vehicle. Thank you all for a wonderful experience. Brian & Nancy Burghorn | Read Full Review10/3/2024 12:00:00 AM | DealerRater
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★★★★★ larry.price95Blake and Antonio where great to deal with as was Mr.Hill.Will recommend Olathe Ram. | Read Full Review10/3/2024 12:00:00 AM | DealerRater
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★★★★★ jeffPricing is way too expensive. Got an AC quote of $3,000. Got it done at another shop for $1,400. Works great. | Read Full Review9/30/2024 12:00:00 AM | DealerRater
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★★★★★ YamahaDudeService was great and updated me on progress in a timely manner when ready for pickup | Read Full Review9/29/2024 12:00:00 AM | DealerRater
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★★★★★ Liz1lamb2Exceptional service from Laura, Derek & Claudia! Thank you for always taking great care of us! | Read Full Review9/29/2024 12:00:00 AM | DealerRater
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★★★★★ resy5052I went online the night before and was able to get in at 7 in the morning. I was happy about that. Great service. Cost a lot more than I thought it would but Chris offered a coupon for a little discount. Service great. I didn't like the 3% surcharge for using a credit card if I had the cash I would of paid with cash. I paid went to w | Read Full Review9/29/2024 12:00:00 AM | DealerRater
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★★★★★ jmburneyEverything was good except for the amount of time my vehicle was there. Communication was very good | Read Full Review9/29/2024 12:00:00 AM | DealerRater
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★★★★★ geor52Connor Lawyer is a great man to deal with. Very good with people. I give him a 5 star. | Read Full Review9/28/2024 12:00:00 AM | DealerRater
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★★★★★ geor52Mike Powers is the best. Mike Powers is the best salesman I have ever had. Mike Powers gets 5 gold stars from me. Olathe Dodge Chrysler Jeep Ram should be very proud of Mike Powers. I would ask for him again. Mike knows what he is doing. | Read Full Review9/28/2024 12:00:00 AM | DealerRater
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★★★★★ jasonschuppMy truck was taken and nothing done no RO and sat for a week no updates phone call or anything | Read Full Review9/28/2024 12:00:00 AM | DealerRater
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★★★★★ cidkarleskintEveryone was awesome 10 out 10 will buy from this dealership again. Bought 2 cars | Read Full Review9/27/2024 12:00:00 AM | DealerRater
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★★★★★ [email protected]Did exactly what I needed at a fair price. Would recommend Olathe Jeep's service department to anybody. | Read Full Review9/25/2024 12:00:00 AM | DealerRater
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★★★★★ BhThey made it an easy process. Will be coming back when we need our next vehicle. | Read Full Review9/25/2024 12:00:00 AM | DealerRater
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★★★★★ d.bickford772I do not know who Jason is, but was very pleased with Kurt’s assistance. | Read Full Review9/25/2024 12:00:00 AM | DealerRater
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★★★★★ jtkay69Stan was great. Kept us informed and always answered my questions quickly. Unfortunately it took 6 weeks to get the issue resolved with our Jeep, the dealership had no fault in that. | Read Full Review9/24/2024 12:00:00 AM | DealerRater
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★★★★★ roxanntownsendTanner was extremely helpful and called me with updates. When I had questions about the part he would find out and let me know immediately | Read Full Review9/24/2024 12:00:00 AM | DealerRater
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★★★★★ DoesntmatterReceived poor communication throughout the entire service period. Even after leaving multiple voicemails, texts, and emails all communication was ignored from me and resulted in multiple phone calls and delayed time throughout. This resulted in a job that could have been done in 1-2 days last 4 days and cost me more in extra rentals | Read Full Review9/24/2024 12:00:00 AM | DealerRater
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★★★★★ JJFRANKS10They lied to me and charged me some out rageous interest like 11%. I was so upset that afterwards I called Stellantis to ask why my interest was so high. They told me that the dealership put on an extra 5% for a reserve. That's a huge scam and it really screws over the consumer. I will NEVER EVER do business with them again and I'm w | Read Full Review9/24/2024 12:00:00 AM | DealerRater
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★★★★★ Alex DilleyJosh was very helpful. Genuine and communicated very well. Gave me his personal cell, left voicemails if needed, and texted me updates. | Read Full Review9/23/2024 12:00:00 AM | DealerRater
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★★★★★ philkeplerOn my last service visit the plastic engine cover was loose, the engine air filter cover was secured with 1 clip the other 3 were loose, the glove compartment door wasn’t installed correctly. I checked the torque on the wheel lug nuts and found 2 that were under torqued. This kind of stuff seems to happen every time I have my car ser | Read Full Review9/23/2024 12:00:00 AM | DealerRater
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★★★★★ marcus_ransburgI live five mile from Gladstone Dodge Chrysler and Jeep. That is saying alot about the folks at Olathe that I'm okay with driving 40 minutes for great service. The communication is top teir and the service and repairs was quick! As long as my wife and I own chrysler product's we will be life long customer. | Read Full Review9/22/2024 12:00:00 AM | DealerRater
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★★★★★ ROUNDHOUSERICHI used to think that it was a good place to bring my vehicle, until you hired the new service manager. He is definitely not a people person. He belittles people and likes to argue with them. He called me a liar and said I didn’t know what I was talking about. I think he is the wrong person for the job. | Read Full Review9/21/2024 12:00:00 AM | DealerRater
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★★★★★ BOBFORDENISEJohn, Antonio and the finance guy were all fantastic. The process was very efficient and our final purchase deal very much appreciated. If I may: the folks who do the vehicle prep need to learn how to clean windows. The next day we had to spend a bit of time cleaning all the windows especially the rear and windshield. | Read Full Review9/20/2024 12:00:00 AM | DealerRater
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★★★★★ CmckellipsI’ve bought multiple vehicles from Olathe DCJR for the last 10 years. Laura and Jon helped me out on my new Ram 3500. They're fair, make me feel like a friend and show appreciation for mine and my family’s business. They’re transparent and always been up front with everything. I’ll always give Olathe Dodge a chance to earn my busines | Read Full Review9/18/2024 12:00:00 AM | DealerRater
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★★★★★ TERRY DICKERSONService was great they found the issue with my truck and fixed it very quickly I will definitely go there again for any future repairs needed for my truck. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ jrk.zephyr63Curtis and his crew were friendly and polite. Knowing I was coming from a fair distance to look at a specific truck he held it until I could get there and see it. | Read Full Review9/18/2024 12:00:00 AM | DealerRater
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★★★★★ Mark FranzPoor communication, lack of follow up, kept my car 4 times longer than original estimate, had to stop by ourselves for an update after making several calls and texts | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Sherry SchneiderI scheduled an appointment because my power steering went out. Earlier I was told to make an appointment because my back camera was not working. I was early for my appointment and Luke took my information and I told him he could have my car for the day and then I was leaving town on Friday. This was a Wednesday. At 3:30 on Wednesday, | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Adam SpenaService department is quick to answer the phone and theyre respectful but labor prices absolutely insane. Go somewhere else for repairs | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ fkolathedgI've gone to this dealership 4 times in 1 year and have only had one decent experience with the most recent visit being absolutely terrible. The customer service and integrity is severely lacking, and if you dispute a service tech's diagnosis they will try and shuffle you out asap. They will take your money and run and are completely | Read Full Review9/16/2024 12:00:00 AM | DealerRater
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★★★★★ olivierbisetsa8I appreciate for your assistance and we will work hard to make everything better. Thank you! | Read Full Review9/15/2024 12:00:00 AM | DealerRater
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★★★★★ moparnick51Clean, friendly, very efficient , knowledgeable, a pleasure to do business with,I’ll give your dealership an A+ | Read Full Review9/15/2024 12:00:00 AM | DealerRater
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★★★★★ RickBack in March I took my Jeep Compass in because the radio screen was going in and out doing some very strange things and the back up camera wouldn’t come on. I took it to Olathe Dodge Jeep and my advisor Stan couldn’t get it to happen again so he kept it over the weekend so the shop manager could check it out. Following Monday I was | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ mitchellryanrLuke was fantastic. He had a great attitude, and went out of his way to make me feel like a valued customer. Find more like him! | Read Full Review9/12/2024 12:00:00 AM | DealerRater
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★★★★★ SteveOlathe Dodge Chrysler Ram Jeep found an ECM from another dealer to replace the defective module on my Ram 3500 when it looked like it would cause me to cancel a planned vacation. They got it replaced, programmed, and enabled me to take our planned vacation. Thank you ODCRJ! | Read Full Review9/11/2024 12:00:00 AM | DealerRater
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★★★★★ dbfromshawneeHad an excellent purchasing experience with Ed. However, with only 220 miles on my jeep, I find it in the shop already with an unknown yellow-ish leak on right rear shock absorber. I hope I can update this with excellent information soon. Only time will tell. | Read Full Review9/11/2024 12:00:00 AM | DealerRater
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★★★★★ stacey4518I came in made an appointment for a couple items. (Drive is 45 minutes). Appointment made for 2 weeks and issues were discussed. Showed up (45 minute drive, one way) they said had to order part when I got there without it going in. Why didn’t this happen 2 weeks ago. Why did I make an appointment. 2nd issue rep. said would have to se | Read Full Review9/11/2024 12:00:00 AM | DealerRater
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★★★★★ sidneykarissaKendrick was amazing and very helpful. Waiting room was convenient and had everything I could need. Oil change was quick and painless. | Read Full Review9/10/2024 12:00:00 AM | DealerRater
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★★★★★ T2037NMWJosh was friendly and proactive. He spent time explaining things and options. Very client focused. | Read Full Review9/10/2024 12:00:00 AM | DealerRater
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★★★★★ mgarafolaOver happy with the service. Not happy about cost but Josh did what he could to save us some dollars. | Read Full Review9/10/2024 12:00:00 AM | DealerRater
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★★★★★ matthew gulleyTeam went the extra mile. Joshua was very helpful. | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Denise BullockOur service advisor, Joshua, guided me through our repair with kindness, knowledge and compassion for our situation. | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ miranda.fiserThey were very helpful! Chris and Lucas did an amazing job at helping. Would definitely recommend to others. | Read Full Review9/9/2024 12:00:00 AM | DealerRater
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★★★★★ jane915Smooth process and everything I worked with from the sales person to manager to finance was great to work with! | Read Full Review9/9/2024 12:00:00 AM | DealerRater
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★★★★★ Troy Avant (Soonerta)Service was done as expected. No issues and I would recommend. Always great to deal with | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ mcconnell1964Took them four visits leaving my vehicle to fix an emissions error and had to pay he first two time's even under emission warranty. Don’t like to pay for a tech to learn. Service mgr was very rude and blamed an aftermarket air filter when they were the only one to ever do service. Won’t buy there again! | Read Full Review9/8/2024 12:00:00 AM | DealerRater
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★★★★★ shawnburginKendrick was awesome he went above beyond to provide me with outstanding customer services I will be returning back to Olathe Dodge Dealer to continue to have my truck serviced. I’m thankful and grateful and I can sleep well at night in peace knowing my truck is receiving good quality service. | Read Full Review9/7/2024 12:00:00 AM | DealerRater
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★★★★★ jasmineloeffelholzI found it convenient and quick and also they stuck to there word on what they were going to do | Read Full Review9/7/2024 12:00:00 AM | DealerRater
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★★★★★ Casey GallagherTheir service department is a complete joke and they are getting sued for falsifying documents and for inflating peoples incomes to put them into a more expensive vehicle during financing process. They are also adding in warrantees and other add-ons on the contract without the customers knowledge it’s no wonder why they’re going bank | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Sarah HMadison Grist was a huge help! While I didn’t end up purchasing from here, I felt like the dealership struck the right balance of being willing to work with me and negotiate without pressuring too much. I will definitely come back the next time I’m looking for a vehicle. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ dan.rocoleGreat service. Communicated well with me on the status of repairs and got done when they said they would. | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ drelectron1977We liked working with Jon. He was personable and answered all our questions. He was great! | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ karkisanjay555Service is prompt and good. But it was early morning .. should have provide coffee and donuts .. if possible. | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ rmeyer5369Very easy to deal with! No pressure and felt like family. Actually seemed like they cared what I wanted! | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ gogopostalTerrible customer service for a minor problem with a clip on front quarter panel. Had to make several trips to dealership and car was never fixed | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ anthony.c.acockJesse is the best advisor I have worked with! He is an asset to the company!! | Read Full Review9/5/2024 12:00:00 AM | DealerRater
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★★★★★ nkogburnVery helpful, considerate. Preformed my recall in a timely manner. Will definitely go back. Thanks | Read Full Review9/5/2024 12:00:00 AM | DealerRater
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★★★★★ TOBIAS BORTZI called for a quote on service for my vehicle, and the service member stated he would call back. It’s been a couple of days, and the service member never called back. | Read Full Review9/5/2024 12:00:00 AM | DealerRater
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★★★★★ smiths.group.of.kcThe guys told me numer's alive and tried to steal my money to make me pay for some that the warranty come disposed to pay for and ask someone to come before the money too your mechanic sales department. My car still not fixed everything they told me wasn't true or accurate asked me for $800 for me to have skin in the game with a full | Read Full Review9/5/2024 12:00:00 AM | DealerRater
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★★★★★ TAPX2I have been a customer for years. I have purchased several cars. Recently I purchased an oil change package for my Grand Cherokee SRT. Well, soon after my car was stolen and I bought a BMW. Dodge doesn't service BMWs and they won't give my money back for the portion I wasn't able to use. Extremely disappointed and will actively steer | Read Full Review9/4/2024 12:00:00 AM | DealerRater
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★★★★★ micjean70Service manager rode with me to review my concerns . Not resolved but know what to listen for | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ HappyLincolnJosh was straightforward and great customer service. Nothing but positives to say about him during my visit. | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ [email protected]They did a great job and got it done in the timeframe that they said they would. | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ SHThe technicians do a great job. The front office was terrible. Communication around my service was non-existent. It took 5 days for a 1.5 day repair when they ordered all the parts beforehand. It is embarrassing from a dealership. | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ albertcastejonPoor customer service. The receptionist was acting like I was bothering her with question about my bill. My car was promised to 1:45pm and it was done by 3:00pm I was charge a surcharge 3% for using the card reader. When this should be business expenses and not customer expenses. | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ mia.samuelsI was pleased with the service I received from Jason, Claudia and Derrick. They treated me with care and Claudia stayed in contact with me to ensure me she was still working on getting me a car that stayed within my price range. Thank you very much. | Read Full Review9/2/2024 12:00:00 AM | DealerRater
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★★★★★ murph211Service was horrible, communication terrible. No one answers phones, nor text messages. Called and texted for two hours till I finally got a return call. Car check should have beed less than an hour. Appointment at 1pm finally got car at 5:45.. oh and truck still has same issue. | Read Full Review9/2/2024 12:00:00 AM | DealerRater
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★★★★★ matt92manEasy to deal with. Knew what I wanted and was able to complete the deal before I came in. Just showed up to sign the papaers! | Read Full Review8/31/2024 12:00:00 AM | DealerRater
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★★★★★ michellemcbride21Thanks Joshua for the detailed service! It was great working with you and I'll be back for my next routine maintenance. | Read Full Review8/30/2024 12:00:00 AM | DealerRater
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★★★★★ anthonyghavamiAbsolutely 0 effort in resolving issues but 100% committed to taking my money. Entire was staff was nonchalant and condescending. | Read Full Review8/30/2024 12:00:00 AM | DealerRater
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★★★★★ califords2Good service. Polite and respectful service advisor. Comfortable and inviting waiting area. Vehicle was dine when promised | Read Full Review8/29/2024 12:00:00 AM | DealerRater
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★★★★★ DanJosh Scudder was my service advisor and made a difficult situation a positive result! He kept me informed throughout and in the end, I was very pleased. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ mike JonesService wasn't great, took weeks and multiple attempts to find the electrical problems on my Dodge. I had to contact them a lot to find out what was going on. I felt obligated to negotiate with them but they were willing to work with me. In the end I understand they are out to make money but I got some unnecessary services tacked on | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Anonymous13They'll do and tell you anything for an extra buck... except fix the problem you came in with. When I bought the car, whoever helped with paper signing called his wife and put in a dip while I was in there. | Read Full Review8/29/2024 12:00:00 AM | DealerRater
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★★★★★ darylposeyFirst class store. Very professional and attentive to my needs as a consumer. Best car buying experience ever. | Read Full Review8/28/2024 12:00:00 AM | DealerRater
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★★★★★ Gnev10Excellent experience, returning customer, and I will also buy my next jeep here. Great job | Read Full Review8/28/2024 12:00:00 AM | DealerRater
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★★★★★ Kellie QDawson helped us get a better offer on the vehicle we wanted than the other dealership we visited. | Read Full Review8/28/2024 12:00:00 AM | DealerRater
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★★★★★ Anthony gSERVICE DEPT IS A COMPLETE RIPOFF. Take your car somewhere else, trust me. Brought in to diagnose a radio that blacked out . Charged me 250 to tell me that battery terminal wasn't tight and anything further was going to require more money. Lucas the service manager was unwilling to help and came off as condescending. | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ lee47The staff went out of their way to locate a very fine diesel Jeep Wrangler 2023. A true unicorn | Read Full Review8/27/2024 12:00:00 AM | DealerRater
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★★★★★ birkyfamilyOlathe has always worked with me on my vehicle decisions. Always take care of me when I show up for anything else also. | Read Full Review8/27/2024 12:00:00 AM | DealerRater
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★★★★★ ringalfredrVery much thanks and big appreciate job well done to my car!.so I love you for that | Read Full Review8/25/2024 12:00:00 AM | DealerRater
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★★★★★ ftmuckThe service center for the remote wagoneer app is so frustrating that i rated this | Read Full Review8/25/2024 12:00:00 AM | DealerRater
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★★★★★ mswendsonThe communication between the service department and customer is horrible. Never was I told an approximate time that my service would take especially since what I needed required at least 7-9 hours. It took multiple times of bringing the van in to diagnose and replace the part. | Read Full Review8/25/2024 12:00:00 AM | DealerRater
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★★★★★ Scott BergmanJesse and Percy both were exceptionally helpful. Percy helped uncouple the trailer to get the car into service write and Jesse was beyond supportive. Communicative and helped with the price due to my warranty company declining the service as maintenance. If I return o KS City at any point and her service Olathe DCJ I would not hesita | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ bsjoinerGreat job. Covered all the bases and squeezed me in on a bust afternoon. 10/10 | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ blake.ingerslewUsed to be decent, but pricing is out of hand now. A simple oil change is over $100. Definitely don’t feel like a valued customer anymore even though I bought a $65,000 vehicle from them. Will be looking elsewhere going forward for service and future vehicle purchases. | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ David TerrySince getting rid of my former service rep, I have been very pleased. Rainer was great and candid with me. | Read Full Review8/23/2024 12:00:00 AM | DealerRater
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★★★★★ J14thomasOther than the delay to get parts, everything else went great. I am very happy with the repair. | Read Full Review8/23/2024 12:00:00 AM | DealerRater
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★★★★★ M3X3328iI wanted to let everyone know about a negative experience I had at this dealership. I’ve always had a positive attitude towards this dealership. Many times I’ve almost purchased a vehicle there, but it didn’t quite fit my needs. My daughter on the other hand, loves Jeeps and we were looking at purchasing a new one and if she liked ye | Read Full Review8/23/2024 12:00:00 AM | DealerRater
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★★★★★ kate.brummelThey serviced my jeep well and were very friendly when I arrived at the dealership. | Read Full Review8/22/2024 12:00:00 AM | DealerRater
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★★★★★ Jessie949Kendrick was very nice but I waited for three hours with no updates on my vehicle. It was brought up to the front and was there for an hour before I had to go say something to the cashier. I was told that they were just waiting on paperwork and a few minutes later Kendrick came out and got me on my way. Overall, though, I felt like I | Read Full Review8/22/2024 12:00:00 AM | DealerRater
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★★★★★ dawnshields63Ricardo and Connor were both very helpful in the purchase of my new vehicle. Connor worked very hard to make it work out with my budget! | Read Full Review8/21/2024 12:00:00 AM | DealerRater
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★★★★★ oscarderas26Muy amable y supo proporcionar la informacion que necesitaba para comprar el behiculo.excelente servicio | Read Full Review8/21/2024 12:00:00 AM | DealerRater
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★★★★★ Mootattoo1They went above and beyond to give me what I needed for my trade. Mike was great to get me in to the Wrangler I wanted. They were accommodating and friendly. Would definitely recommend. | Read Full Review8/21/2024 12:00:00 AM | DealerRater
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★★★★★ debbie37Joshua was very respectful of me, my car, and my time. He let me know everything that was happening and was even able to take care of the recall on my car. He was wonderful. | Read Full Review8/21/2024 12:00:00 AM | DealerRater
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★★★★★ jrb4150I made a reservation to have oil changed and tires rotated. I was checked right in and I was out within the hour. Can’t complain about that! Well done, thanks!! | Read Full Review8/20/2024 12:00:00 AM | DealerRater
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★★★★★ toddhixsonkcGreat service, got my truck finished quickly and was able to make it to work on time | Read Full Review8/20/2024 12:00:00 AM | DealerRater
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★★★★★ Roger ParksThe quote I got of $1300 for 2 headlights was absolutely ridiculous. That’s inanity!!! | Read Full Review8/20/2024 12:00:00 AM | DealerRater
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★★★★★ Allison MilesI had made an appt, which didn’t matter, clearly worked on all the walk-ins before mine as they didn’t even look at my van until the very end of the day. I was in for a broken part AND check engine light which they thought was likely due to the broken part, but they would check over things anyways to be sure. Claimed to do a multi-po | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ TIMFARIS07This is a Ram dealership located on the North side of Olathe Kansas. That’s all. | Read Full Review8/17/2024 12:00:00 AM | DealerRater
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★★★★★ Celio LatorreSold me a part but i never received it. They never refunded me. They stole $50 and lost a customer. Be aware. They have lawsuits against them. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ unclet.carrelMy salesmen did a good job even though both are newer to the sales industry. I did feel that the appraiser of my trade-in immediately tried to screw me on price. That didn’t fly with me and was corrected when I informed them of the price it should be. I did my research before coming into the dealership. Please remember that you shoul | Read Full Review8/16/2024 12:00:00 AM | DealerRater
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★★★★★ Samuel CrumbleOver charge for something that didn't need to be done | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Melissa BryantI bought my Jeep new from here and had great service until this past Saturday when I took my vehicle in to have the center console replaced for the THIRD time (scheduled appointment that THEY called me & made). The part was ordered in May, I was not notified until July that it had come in. I was unfortunately in CO due to my FIL pass | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ karla_annieJosh was very knowledgeable and helpful. Service took longer than expected but open recall was performed too | Read Full Review8/14/2024 12:00:00 AM | DealerRater
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★★★★★ mccannlexMike was a great help in finding and purchasing my new 4Runner! Would recommend this place to anyone. | Read Full Review8/14/2024 12:00:00 AM | DealerRater
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★★★★★ alley.miles11Dealt with both Josh and Chris the advisers since I had to bring my vehicle in multiple times, they were both kind, patient, and knowledgeable. Even the two ladies I encountered at the cashier desk were kind and went out of their way to help me. Lucas, the service manager, on the other hand was AWFUL and should not be in management o | Read Full Review8/14/2024 12:00:00 AM | DealerRater
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★★★★★ anthony.c.acockJoshua was great, a true professional and an asset to your company. He was great!! | Read Full Review8/13/2024 12:00:00 AM | DealerRater
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★★★★★ aprilfritz8Clauida was amazing to work with! Finally got to upgrade my vehicle after 17years in a Dodge Avenger!! She was able to accommodate our travel plans and made the process quick and easy!! Super happy with my 2019 Dodge Durango! ?? | Read Full Review8/13/2024 12:00:00 AM | DealerRater
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★★★★★ Google UserWas needing to buy a new car, and I'm sure like most, I was dreading it! Car shopping is not the funnest thing and can be a very long process! I was interested in a Jeep Grand Cherokee L with specific items I knew I wanted. Ashton was my sales consultant and was great to work with! He never made me feel pressured or rushed, showed me | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ ajbradord43Too many mechanical problems after delivery. Corrected, but should not have happened. Very kind throughout. | Read Full Review8/11/2024 12:00:00 AM | DealerRater
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★★★★★ nere4786I had to go back to the dealership three times for my check engine light to be resolved after a recommended service and then had to purchase a new part in addition. | Read Full Review8/10/2024 12:00:00 AM | DealerRater
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★★★★★ Abdul-WahadExcellent service. Then add a few words to make this go to fifteen words. Sheeze. | Read Full Review8/9/2024 12:00:00 AM | DealerRater
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★★★★★ pigskindudVery good, friendly helpful honest. Best sales person I've ever been around would recommend. I'm confirmed my cell phone's already. | Read Full Review8/9/2024 12:00:00 AM | DealerRater
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★★★★★ LittlgmaVery friendly staff. Worked with us to get closer to what we wanted for our trade-in. Will come back again! | Read Full Review8/9/2024 12:00:00 AM | DealerRater
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★★★★★ kkmarie2017I called to talk to parts about then having a key for my vehicle and they said they had it in stock so they transferred me to service and I made the appointment. I show up and they tell me there is a recall on my vehicle which is awesome but then I sit in the lobby for a little over an hour just to find out they don't have the key fo | Read Full Review8/9/2024 12:00:00 AM | DealerRater
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★★★★★ martinrandysVery personable. I must say that Olathe Jeep has restructured their service department in a positive and professional way. I was a client of Reed Jeep in Mission,Ks for years, and they were/are also an excellent Jeep organization. I have purchased vehicles from each dealer in the past, and the present vehicle that I have is a 2022 Je | Read Full Review8/8/2024 12:00:00 AM | DealerRater
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★★★★★ jadpirainoEasy in and out! Hassle free purchase from competent staff. Helpful in every way! It’s unfortunate that this dealership is a distance from home or I would absolutely love to have this new purchase maintained here! | Read Full Review8/8/2024 12:00:00 AM | DealerRater
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★★★★★ Nfison89Mike was fantastic to work with and the whole process was easy and simple. I recommend Mike to anyone | Read Full Review8/8/2024 12:00:00 AM | DealerRater
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★★★★★ Liliana HernandezMy car continues having the same issue, the dealership also lied about the recall pieces, I called several times and they continue to said they did not had the piece. I took my jeep for an oil change and because of a weird sound and to my surprise they now had the piece, now not sure if they really did change it because the jeep keep | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ sholbert0Went yo express oil change. Nothing about express happened here. I had to ask about my vehicle an hour and a half later and they had not started on it. If the advisor would have let ne know when he checked it in, this would have been a different review. | Read Full Review8/6/2024 12:00:00 AM | DealerRater
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★★★★★ u2cjwGreat service Rep. But you need to get rid if that automated answering system. Not working well. It hangs up if you don't say right answer. | Read Full Review8/4/2024 12:00:00 AM | DealerRater
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★★★★★ Paolo De HaroThe staff in this dealership were very friendly and helpful especially for someone that’s a first time car buyer. | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ thurlowmailThe dealer personnel were very kind and the process was timely, without complications, and straight forward. | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ POSITIVEDOWNSIDEThe service was excellent, and Joshua was more than professional and customer friendly. Thank you guys so very much. I will definitely be coming back. Joshua was awesome. He is the definition of customer service. I love it | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ courtneytalcottGreat service even better people! Helped us with purchase of our daughter’s first car. Thank you team! | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ kjmorrison1Very friendly and easy to work with overall. Met my needs in getting problems fixed | Read Full Review8/2/2024 12:00:00 AM | DealerRater
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★★★★★ Sylvia MaldonadoCourteous ,friendly and professional!! Figured out the problem my car had and fixed it promptly. Would definitely recommend this dealership to people I know! Thank you very much! | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Alan HarrisonFast service and useful information. | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Denib3106Mike did an excellent job on finding my jeep He made the process easy and stress free. This is our 5 Jeep we have purchased from Olathe Jeep | Read Full Review8/1/2024 12:00:00 AM | DealerRater
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★★★★★ LEXIEDAWNREEDAfter being in a horrible and downright scary/frustrating accident, Olathe DCJR’s Service Department was the silver lining to my whole chaotic ordeal! They dang near made me forget about all of the stress entirely! Amazing work!!! Jesse was phenomenal to deal with, and I was constantly being updated on the status of my Jeep and the r | Read Full Review8/1/2024 12:00:00 AM | DealerRater
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★★★★★ BLKTALONSJumped the truck to get it there. waited 2 1/2 hours tech to say the battery was good and no electrical draw. We decided to replace the 5 year old battery. Waited another 1 1/2 hour for the tech to say the battery was bad an a electrical draw from the radio and it was bad needs replaced. replaced the battery waiting on a radio. | Read Full Review8/1/2024 12:00:00 AM | DealerRater
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★★★★★ TomstanowskiAmazing work place!!! Brought my truck in on a date no service and still got done!!!! | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ JLBizzyThe process of getting into a new car was very fast and painless. I am very appreciative of how well and fast they handled the process. | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ peanut_clmApparently, there was a miscommunication between the service and parts department. I was told my car needed a new water pump on Friday. They had to order the part and was told it would be in on Monday or Tuesday. The service rep told me he would give me a call when it came in and would get my car in that day. However, come Wednesday | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ tdcoonsOlathe Dodge service department has prompt and did a great job with the service on our Durango | Read Full Review7/30/2024 12:00:00 AM | DealerRater
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★★★★★ ryarnellThe overall experience was great! Stan was so helpful which made everything so much easier! | Read Full Review7/30/2024 12:00:00 AM | DealerRater
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★★★★★ CrashleyI scheduled my appointment for tire rotation and balance, and an oil change. I only got my tires rotated and the oil change so I had to schedule the balance somewhere else. Also, last time I got service there they checked all of the fluid levels and as far as I can tell this time they didn't. The person who I had to deal with was ver | Read Full Review7/30/2024 12:00:00 AM | DealerRater
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★★★★★ DisappointedEven though I made appointments for both my service calls, I had to wait behind others who didn’t. My 1st visit was excruciatingly long and I was told 3 times it would only be 20 more minutes until my vehicle was ready. 4 hours later it still wasn’t done. When I finally got my truck back, and went to pay my $2,500 repair, they wanted | Read Full Review7/30/2024 12:00:00 AM | DealerRater
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★★★★★ jcnuessenMy service on Saturday just an oil change. However, when I set my appointment online, I set it for an express oil change. It was not an express oil change. It took over two hours. I had arrived for my 10:30 oil change on time and expected to be on my way quickly. However, at 12:39, when it was FAR over the expected time, I was giving | Read Full Review7/30/2024 12:00:00 AM | DealerRater
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★★★★★ shellysea66I went in for an oil change in the beginning of June. I informed the technician I had a trip coming up in July, that I would be driving. Also, I wanted them to look at a squeaking sound from the back passenger wheel that the tech did go on a ride with me and did hear it. After having it for five days. It was determined it was a heat | Read Full Review7/29/2024 12:00:00 AM | DealerRater
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★★★★★ Mrs. Erricka B.With the help of Luke J. we were in and out for our oil change. With his help the wait was enjoyable! Check out was easy and fast. The nice lady helped us check out on the jeep side. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Brent TurnerDriving from Colorado to Indiana I had issues with my diesel Wrangler. Contacted several dealerships and only this one had Saturday hours that I could find in the area. I explained my issue to the person who booked my appointment for Saturday over the phone and was scheduled an appointment. I showed up for my 8:00 a.m. appointment a | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Leo JohnsonThe best service ever, Mike Powers was super helpful. Everything was smooth and nobody was trying to sell me something I didn't want, you guys are AWESOME!!!!. | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ ritarivers64They were very professional very helpful also they were on time and I really appreciate the services | Read Full Review7/7/2024 12:00:00 AM | DealerRater
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★★★★★ NENE83160Great dealership Stan is the man, no more than words I just like olathe jeep | Read Full Review7/6/2024 12:00:00 AM | DealerRater
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★★★★★ apanznerHad a great selection of challengers. Clean dealership and very professional sales people. Nice location | Read Full Review7/5/2024 12:00:00 AM | DealerRater
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★★★★★ rodney.toddMy experience so far has been exceptional from everyone there. I absolutely love my Dodge Ram!! | Read Full Review7/4/2024 12:00:00 AM | DealerRater
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★★★★★ xxxxxxxx Joe BidenYour dealership sucks until you get rid of Kevin lawyer it will continue to suck and never ever get my new car purchases ever | Read Full Review7/4/2024 12:00:00 AM | DealerRater
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★★★★★ Jbell31 Jbell3707The actual service was good and Joshua the service advisor provided great service while I was there. The service manager Lucas however is unprofessional and rude and although I have taken my vehicle there for every service and repair since I purchased it in 2017 I will no longer take my vehicle there and will drive the extra distance | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ HarrietI got great service in a timely manner. Would highly recommend. I will be back. | Read Full Review6/30/2024 12:00:00 AM | DealerRater
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★★★★★ Stacy HollandTook my car in for brake light and electrical issues. Service couldn’t duplicate it. Got an oil change and it wasn’t filled up all the way. Electrical issue started happening again. I left three messages with service and no one has returned my calls. Trying another Jeep dealership. | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ AcuraguyOn two different issues I’ve had my vehicle in multiple times before the problem was corrected. The vehicle was scanned both times yet the problem didn’t show up the first time. The second issue has yet to be resolved. I was also told I was behind on recommended scheduled maintenance on some items that should have been checked on the | Read Full Review6/25/2024 12:00:00 AM | DealerRater
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★★★★★ CourtneyI got a diagnostic on a car I might be buying from someone and took it in and tried calling at 5:30PM to get ahold of someone to see if it was done yet. I dropped it off at 10AM and did not receive a call back and finally had to call again and got confirmation it was done they just didn’t know how to reach me even though I left a cal | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ pjj5011Good place but tried to push extra charges that weren’t needed. Might come back | Read Full Review6/21/2024 12:00:00 AM | DealerRater
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★★★★★ shawnburginLaura Voss has significantly impacted my experience by mishandling warranty information and now, in a higher position, she is requesting correct warranty details. Due to her actions, I have been instructed to keep a physical copy on hand. Despite her lack of accountability, she now has my money and shows no concern for my satisfactio | Read Full Review6/21/2024 12:00:00 AM | DealerRater
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★★★★★ freddie sachenAt first the service advisor I had was a little rough. But ,after talking to some very helpful people there they found out what was going on. Thanks to Harley there shuttle driver. Who helped me get around,and Hanna the best service advisor who took over my case and did me do diligence. And the service manager Tony. They made what wa | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ BARRETOJUAN24Outstanding service will highly recommend this dealership process was seamless and they worked very well to get me what I wanted. | Read Full Review6/20/2024 12:00:00 AM | DealerRater
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★★★★★ jackiegrigsbyFriendly, quick service. Nice waiting area. I do think $95 for oil change is expensive. | Read Full Review6/20/2024 12:00:00 AM | DealerRater
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★★★★★ ssdycheThe dealership and service department in particular were and always have been great. Our female tech that I dealt with was GREAT! | Read Full Review6/20/2024 12:00:00 AM | DealerRater
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★★★★★ hurlacane33Jesse was more than helpful and extremely knowledgeable about my vehicle. I wouldn’t take my vehicle to any other dealer ! | Read Full Review6/20/2024 12:00:00 AM | DealerRater
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★★★★★ rblechaAlways a good experience when taking my vehicles to Olathe Dodge Chrysler Jeep RAM. I would recommend them to anyone. | Read Full Review6/20/2024 12:00:00 AM | DealerRater
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★★★★★ DiannaMcelroy1Friendly,explain in detail what they are going to be doing, courtesy and most of the time gets the job the first time | Read Full Review6/20/2024 12:00:00 AM | DealerRater
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★★★★★ rexThey gave good direction on where to go for maintenance. Maintenance got my truck in right away. | Read Full Review6/20/2024 12:00:00 AM | DealerRater
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★★★★★ rogermose62Great except they didn’t fix my problem. I have intermittent problems with power running boards. They say they can’t fix them unless the quit working completely. I guess 75% of the time isn’t enough. | Read Full Review6/20/2024 12:00:00 AM | DealerRater
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★★★★★ JPRIBYLSold service I didn’t want nor asked for. Misc expenses on bill. Fees for using a credit card | Read Full Review6/20/2024 12:00:00 AM | DealerRater
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★★★★★ german.robles2008They did a good job on getting me in and out and took great care of my jeep | Read Full Review6/19/2024 12:00:00 AM | DealerRater
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★★★★★ tanner.jesseeGood service and knowledgable. Quick to correct any issues and pleasant to work with and keeps the customer updated. | Read Full Review6/19/2024 12:00:00 AM | DealerRater
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★★★★★ jlkinslow74Bring my Jeep and 4Runner here. Lucas is great! Quick service. Honest. Place is super clean | Read Full Review6/19/2024 12:00:00 AM | DealerRater
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★★★★★ pth200486They were very much willing and able to help me out in the middle of my long road trip and able to get me back on the road | Read Full Review6/19/2024 12:00:00 AM | DealerRater
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★★★★★ kcanglersLittle bit of a wait time. Didn’t exactly fix the problems I went in for but would go back. | Read Full Review6/19/2024 12:00:00 AM | DealerRater
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★★★★★ Octane ScatpackEveryone was really nice and very efficient at what they do. I was in and out in no time | Read Full Review6/18/2024 12:00:00 AM | DealerRater
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★★★★★ cm64063So far the service has always been good. Advisor was great to work with and vehicle was completed sooner than expected. | Read Full Review6/18/2024 12:00:00 AM | DealerRater
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★★★★★ Luke.PiperStan is the best employee there and got all requests done perfectly! Highly recommend Stan and this dealership! | Read Full Review6/18/2024 12:00:00 AM | DealerRater
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★★★★★ CINDY_BROWN88Check in was fast and easy. Wait wasn’t long and a nice waiting area with fresh coffee. | Read Full Review6/18/2024 12:00:00 AM | DealerRater
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★★★★★ johnmason0088They fit me in on a Friday afternoon and did a good job at completing in an hour as quoted. | Read Full Review6/18/2024 12:00:00 AM | DealerRater
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★★★★★ Lori WilliamsFriendly fast service would definite recommend olathe dodge . thank you for the nice service. Way to go! | Read Full Review6/18/2024 12:00:00 AM | DealerRater
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★★★★★ damarisarciniega9Awesome service! Both sales and service. Quick and easy. Great communication with us. Thank you guys!!!! | Read Full Review6/18/2024 12:00:00 AM | DealerRater
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★★★★★ Paul HarmonI was traveling home with my Ram pulling a trailer and had some sensors go off in my truck make me drive 40 on the interstate. Olathe Dodge was able to get my truck in to take a look at it with an hour of me getting there allowing me to continue my trip and make it home the same day and I am very grateful to them for this. | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ BRITT.GORE26Stan went out of his way to make this a five star experience for us. I would give him 10 stars if I could. | Read Full Review6/18/2024 12:00:00 AM | DealerRater
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★★★★★ paladin9The service was professional and quick with helpful suggestions for upcoming maintenence and concise quote on other requests. | Read Full Review6/18/2024 12:00:00 AM | DealerRater
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★★★★★ Megan DietzThis is the worst dealership I've had to deal with in quite awhile. I have brought it to their attention on several occasions but nothing seems to change. I will be looking for another dealership to use from now on. | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ tongajak15Thank you so much for service , I’m really grateful for your service and support. | Read Full Review6/17/2024 12:00:00 AM | DealerRater
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★★★★★ [email protected]I was pleasantly surprised with the courteous, professional and timely manner in which Joshua & the entire service department serviced my van. | Read Full Review6/17/2024 12:00:00 AM | DealerRater
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★★★★★ kirkworks1Excellent service experience. They accomplished what they promised, and they didn't attempt unnecessary work. | Read Full Review6/17/2024 12:00:00 AM | DealerRater
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★★★★★ trmeinStaff is very friendly and nice clean area to wait. Service seems to take a long time to complete and frequently short staffed. | Read Full Review6/17/2024 12:00:00 AM | DealerRater
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★★★★★ KCK9LVRJoshua was very kind and personable, wanting my issues all handled. Dealership is 5 star clean, friendly associates | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ dombrazeelEverything was good! Process was easy and seamless. Word word word word word word word | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ Cameron YoungJoshua did fantastic. Thorough and helpful.. efficient and friendly. Clear communication and prompt service provided. | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ Nate PhelpsEveryone was very nice and helpful, I’ve never waited more than 30 seconds to be greeted, it’s my second vehicle there for a reason. Mike Powers was great and so was my finance guy, unfortunately forgot his name. | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ adailybloomRainer was friendly, easy to speak too and provided the level of communication needed for me to make decisions regarding the work being advised by mechanic. | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ TomShawn was straight forward and timely with the estimate options. He kept me informed about progress. Waiting facilities are comfortable. | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ cbliss44Did what they said they would at he price they gave me. Done on time. Now the bad they said van was out front.it was not had to get someone to find it | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ justin.agreStan was very friendly and helpful. Service was quicker than I expected and the waiting area was very nice. | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ ekilevehringKassidy was very responsive and willing to take the time to explain things. Her attention to detail and helpful spirit was much appreciated! | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ fun2dip85Very professional, quick, and friendly. I was waited on quickly and was notified immediately following the completion of my service. | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ ksouder0400Joshua was friendly and professional. He went over all the work that would be done and showed me that my coolant was at the minimum level. He said all of my fluids would be topped off. A week later, my engine started to run on the hot side. I noticed that my coolant was not topped off, and neither were my other fluids. I wish I would | Read Full Review6/14/2024 12:00:00 AM | DealerRater
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★★★★★ Reesed75Great service from Stan. Really appreciated the help and expertise. It was a smooth process. | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ BlackBerryJosh was amazing. He was knowledgeable about my Jeep and keep me updated as I waited. | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ andyalvy54As far as new car buying goes, we think we were treated fairly and professionally. | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ leakittyEveryone was very friendly and helpful. We appreciate everything they did and we love our new car. | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ [email protected]Stan was very helpful and knowledgeable about my Jeep. The waiting room is also very comfortable. | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ phynaandjohnI only take my tuck to Olathe, for service other Ram dealers were horrible thanks | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ [email protected]Great customer service by Stan. He really took good care of my needs and got me out same day | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ Josh PrattGreat customer service focused on customer satisfaction. | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ RNE2Timely professional service! Chris was awesome! Thanks so much! Will return for next service promptly! | Read Full Review6/12/2024 12:00:00 AM | DealerRater
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★★★★★ christina_wilsonThe dealership did a great job. Joshua described everything that would be done to our truck | Read Full Review6/12/2024 12:00:00 AM | DealerRater
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★★★★★ travis.terryJosh went above and beyond on my service. He would be the reason I come back to Olathe Dodge. | Read Full Review6/12/2024 12:00:00 AM | DealerRater
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★★★★★ paulis_0822Great service and friendly people. They helped us to find the best deal according to our situation | Read Full Review6/12/2024 12:00:00 AM | DealerRater
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★★★★★ advancedplumbingksI bought two Promasters from them. Handled most of it over the phone. We I got there all that was left to do was sign the paperwork. Great service and great people! | Read Full Review6/12/2024 12:00:00 AM | DealerRater
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★★★★★ mschil02Oil change went smooth with Joshua. Everything went as expected and met all expectations. Thank you | Read Full Review6/12/2024 12:00:00 AM | DealerRater
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★★★★★ bobdaniels40501My service representative was very good and understood my concerns about my car. I felt service was fair. | Read Full Review6/12/2024 12:00:00 AM | DealerRater
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★★★★★ Nick BastianBefore your remodel, I paid $69.99 for an oil change. Today, I paid $96.48. Yikes! That’s nearly a 40% increase. One can now begin to gouge your customers to pay off the multi-million dollar site-improvement loan you took from the Dewey, Cheatum and Howe credit union. Good riddance to you. In the future, I’ll service my Jeep at Wal-M | Read Full Review6/12/2024 12:00:00 AM | DealerRater
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★★★★★ MESPINOZ90Rainer was great every step of the way, Rainer helped me find out about my extended warranty and make sure everything was. Smooth | Read Full Review6/11/2024 12:00:00 AM | DealerRater
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★★★★★ KCK9LVRI purchased my Jeep in 2017 from this dealership and have always had my Jeep serviced from this same dealership, with down’s of being unsatisfied with the service. A Grand Cherokee Overland, the price tag I paid, I didn't expect unsolvable issues with my start/stop service, intermittent wipers not working, yet was always asked for a | Read Full Review6/11/2024 12:00:00 AM | DealerRater
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★★★★★ rbloss0Accommodating waiting area. Shuttle drive was VERY courteous and friendly. Joshua was very attentive to our needs. | Read Full Review6/11/2024 12:00:00 AM | DealerRater
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★★★★★ EDDIEBELLYI went in for an oil change and it was quick and painless, very good job! | Read Full Review6/11/2024 12:00:00 AM | DealerRater
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★★★★★ Danielle LogueOur experience with the service team in Olathe has been horrible. If I were considering purchasing a Jeep again, I wouldn't based on my experience with them. Not only does it take days - literally sometimes weeks - to get someone on the phone, we have spent thousands of dollars trying to figure out what's wrong with my Jeep Cherokee | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ thermsteinThey do a great job of remembering when you were there last, as well as explain the why’s behind the fixes they do and the fixes they recommend. I like how they don’t pressure you on any of the recommendations as well. | Read Full Review6/10/2024 12:00:00 AM | DealerRater
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★★★★★ daneboyackPleasant and helpful. I didn’t feel berated into getting additional unneeded services, which I appreciate. | Read Full Review6/10/2024 12:00:00 AM | DealerRater
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★★★★★ jjcook47Very professional and organized, helpful and explained all the services I was receiving. Very responsive in their help. | Read Full Review6/9/2024 12:00:00 AM | DealerRater
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★★★★★ [email protected]It is always a great experience when I go there. The staff is polite and courteous while I wait for my vehicle to be finished. | Read Full Review6/8/2024 12:00:00 AM | DealerRater
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★★★★★ HansAmazing. The everyone involved with the purchase of my new jeep went above and beyond. | Read Full Review6/8/2024 12:00:00 AM | DealerRater
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★★★★★ kgraham6233He was absolutely incredible and helped me find exactly what I was looking for. I will recommend him to all my friends. | Read Full Review6/8/2024 12:00:00 AM | DealerRater
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★★★★★ Never again ChryslerVehicle was driven in under its own power. Vehicle left for salvage. Apparently this is to be expected if you own a Chrysler, Jeep, or Dodge product. Cost over $2,200 and took over 2 weeks to do 8.8 purported hours of labor. This dealer has never had prompt service but they really took bad service to another level. | Read Full Review6/8/2024 12:00:00 AM | DealerRater
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★★★★★ Shaquan FlemingJoshua is the best!! Great Service ?? | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ VER162110I must give a five-star rating today because that is all the numbers of stars available. I have never read a review on what happens after a Service Managers get involved to change the feelings of a dissatisfied customer. I feel we should have more reviews on how Service Managers do whatever is necessary to change the minds of dissati | Read Full Review6/6/2024 12:00:00 AM | DealerRater
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★★★★★ derick.w.waltersFriendly, and helpful finding the exact vehicle we were looking for and educating us on all of the options and packages. | Read Full Review6/6/2024 12:00:00 AM | DealerRater
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★★★★★ christophersmith34Everything went pretty smooth very professional. Joshua is an A+ service guy. Also, the waiting area was very comfortable | Read Full Review6/5/2024 12:00:00 AM | DealerRater
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★★★★★ crhjortSee my Google review, not happy w the dealer adding things that were not agreed to before hand then telling me "there's nothing I can do about it". | Read Full Review6/5/2024 12:00:00 AM | DealerRater
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★★★★★ Scott CawthonOne of your service advisors called me a slur in private dms due to my personal interests, this is not someone you want representing your brand, stay away from this dealership | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ gregaMadison was incredibly responsive and great to work with throughout the process. Happy repeat customers. Thank you! | Read Full Review6/4/2024 12:00:00 AM | DealerRater
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★★★★★ williafwVery clean, no hassle, Madison was very knowledgeable and was able to answer all our questions. Kyle was very willing to work with us. Great job!! | Read Full Review6/4/2024 12:00:00 AM | DealerRater
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★★★★★ ErinCould not be happier with my Jeep lease from Olathe Dodge Jeep Chrysler. Jason, Ben, & Connor have earned my trust. They listened to my needs and exceeded my expectations. Thanks guys! | Read Full Review6/4/2024 12:00:00 AM | DealerRater
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★★★★★ tkmcraceOne of the largest and newest dealerships we have been to. Everything was really nice and the employees were al helpful and friendly. Nice attitudes. | Read Full Review6/4/2024 12:00:00 AM | DealerRater
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★★★★★ smexpresstransportllcProfessional service given and I appreciated the work performed on my vehicle. Always great to do business with your company. | Read Full Review6/4/2024 12:00:00 AM | DealerRater
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★★★★★ Hector RFabulous service, most attentive service advisor there is Joshua Scudder. Great to work with, and extremely communicative. Never had to call and ask for an update he was on top of his game. Cameron also walked me to my vehicle once everything was done and was thorough about everything that was performed; very professional environment | Read Full Review6/4/2024 12:00:00 AM | DealerRater
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★★★★★ blmorgisonVery friendly very clean good location knowledgeable people nice service area very professional good customer service. All around good place to buy a vehicle. | Read Full Review6/4/2024 12:00:00 AM | DealerRater
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★★★★★ NealEstateMike “Chippy” was fantastic! Got me into a Gladiator with all the Bells and Whistles I wanted for much less than I thought. Just a great experience all around. | Read Full Review6/4/2024 12:00:00 AM | DealerRater
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★★★★★ Baileighlewis18Olathe dodge and jeep has always had the best service! Greg was very attentive and kind! | Read Full Review6/4/2024 12:00:00 AM | DealerRater
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★★★★★ idrisadebeshin01I don’t know what to say by they really did a good job on my car so Thank you | Read Full Review6/3/2024 12:00:00 AM | DealerRater
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★★★★★ mls5kbI received great service after the dealer working through an arrangement with Stellantis for the repairs my Jeep required. They were helpful and attentive, and worked to fix the repairs while also making sure I had a way to get around. I value the service and attention I've received at Olathe Dodge and that's the reason I continue go | Read Full Review6/3/2024 12:00:00 AM | DealerRater
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★★★★★ aliciakleinaprnGregg in service did an outstanding job making me feel welcomed and helped. I’m going through a divorce and luckily have an extended warranty on my vehicle, but things could’ve been so bad. He made me feel comforted that jeep would take care of me. I got my service done. My car is running as good as new. I’m very happy. Thank you so | Read Full Review6/3/2024 12:00:00 AM | DealerRater
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★★★★★ tflrhcI never received a copy of my multi point inspection or what was done/ might need to be done online the future | Read Full Review6/3/2024 12:00:00 AM | DealerRater
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★★★★★ chad hjortThe perfect epitome of a "stealership". I brought my car in for an oil change today, I arrived and spoke with Kendrick who quoted me $99 for the service, I asked about a coupon (Mopar usually has them online) and he said they had a 10% off he could give me. So the cost would be $89 plus tax ($99.92). I signed the tablet showing that | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Bob DGreat people to work with at Olathe, Chrysler, Dodge, Jeep, very much geared to the customer! | Read Full Review6/2/2024 12:00:00 AM | DealerRater
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★★★★★ mrive25Good customer service and explained everything on service that needs to be done to car | Read Full Review6/1/2024 12:00:00 AM | DealerRater
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★★★★★ Adam BatsonPerfect service and over the top friendly. No high end pressure sales. Took extra care of me | Read Full Review6/1/2024 12:00:00 AM | DealerRater
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★★★★★ Wayne KirkegaardI was disappointed that my previous appointment did not alert me that major services would be needed on my next visit. I went in planning on a simple oil change & 1\2 hour wait & then hit with a $3,000 bill & a overnight wait for the car. Other than that, the rest of the service went well. the shuttle was verry good & the driver was | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ araustin1914Too expensive Too expensive Too expensive Too expensive Too expensive Too expensive Too expensive Too expensive | Read Full Review6/1/2024 12:00:00 AM | DealerRater
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★★★★★ KramermysticJoshua was great. Made me feel valued. Everyone else here that I interacted with was also very friendly. | Read Full Review5/31/2024 12:00:00 AM | DealerRater
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★★★★★ candykampThe deal was done fast. He knew about the features of the jeep which I really appreciated. | Read Full Review5/31/2024 12:00:00 AM | DealerRater
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★★★★★ Justin PCame for routine service. Professional, courteous, if mistakes are made, they make it right and promptly. Satisfied with my visit and will return. | Read Full Review5/31/2024 12:00:00 AM | DealerRater
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★★★★★ fred.marshall08They were very professional and nice. They had good communication and I would recommend anyone that needs service to see him. | Read Full Review5/31/2024 12:00:00 AM | DealerRater
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★★★★★ L.marquez.kcEasy, fast, great service. Shawn was very helpful. Will be using him moving forward in the future. | Read Full Review5/31/2024 12:00:00 AM | DealerRater
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★★★★★ garybeckhamService was exceptional. I will continue to use the dealer for all of my services needs. | Read Full Review5/31/2024 12:00:00 AM | DealerRater
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★★★★★ eugiejoNice people, not fast 2 hours for oil change, they didn’t fill my washer fluid and when they rotated the tires they didn’t check air all 4 were different pressure | Read Full Review5/31/2024 12:00:00 AM | DealerRater
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★★★★★ jmcristPoor communication. I’ve had my vehicle at your dealership probably 5 times, and only twice did I feel like meaningful work happened. Once, I reported the can was dying while at idle and the recommended solution was to update the radio. It sounded unusual, but I trusted your expertise and ended up stranded in Arkansas. | Read Full Review5/31/2024 12:00:00 AM | DealerRater
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★★★★★ weavercody71Warranty head gasket replacement, no one called the warranty company to open a claim for a week until I called and made them. Took two more weeks to get it finished had to take the vehicle back 3 times because was leaking coolant. | Read Full Review5/31/2024 12:00:00 AM | DealerRater
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★★★★★ Vernon HarrisI would not be able to give a survey right now because I am still waiting for the original repairs to be done. I am still unable to control or operate anything in my vehicle because the Uconnect radio is still ghosting. I was told that this problem was happening to all 2018 Vehicles purchase from Dodge Chrysler. I think they would ha | Read Full Review5/31/2024 12:00:00 AM | Google