About Sterling Heights Dodge Chrysler Jeep, Inc.
Sterling Heights Dodge Chrysler Jeep, Inc. is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (586) 838-1956 today to schedule your next appointment.
Our technicians at Sterling Heights Dodge Chrysler Jeep, Inc. are ready to help you!
Sterling Heights Dodge Chrysler Jeep, Inc. is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Sterling Heights Dodge Chrysler Jeep, Inc. today at (586) 838-1956 to learn more
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★★★★★ DBOYNO DCOYStop by for service this morning and they were fast and great with my truck very friendly would definitely recommend Lionel was the gentleman who helped me by way | Read Full Review8/14/2025 12:00:00 AM | Google
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★★★★★ Pankaj PanchalExtremely Poor Service – Damaging Stellantis’ Reputation I called this dealership for a recall repair. They gave me an appointment and told me it would take only a few hours. When I brought the car in, I was told I had been given the wrong information — the job would actually take a full week. I asked for a loaner vehicle and was t | Read Full Review8/12/2025 12:00:00 AM | Google
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★★★★★ JMIf I could give zero stars, I would. I bought my Jeep (new lease) in April and had to bring it back within a week because of multiple warning lights going off . They kept my Jeep for two months with almost no updates. Calling their service department is pointless, the phones just ring and ring , and when you finally get through, you’ | Read Full Review8/11/2025 12:00:00 AM | DealerRater
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★★★★★ JMIf I could give zero stars, I would. I bought my Jeep (new lease) in April and had to bring it back within a week because of multiple warning lights going off . They kept my Jeep for two months with almost no updates. Calling their service department is pointless, the phones just ring and ring , and when you finally get through, you’ | Read Full Review8/11/2025 12:00:00 AM | Cars.com
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★★★★★ Julie MarinelloIf I could give zero stars, I would. I bought my Jeep (new lease) in April and had to bring it back within a week because of multiple warning lights going off . They kept my Jeep for two months with almost no updates. Calling their service department is pointless, the phones just ring and ring , and when you finally get through, you’ | Read Full Review8/11/2025 12:00:00 AM | Google
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★★★★★ Imad AliShane Watson and Marissa (I hope I didn’t spell her name wrong) in the service department are both phenomenal! I was going through a lot of frustration with getting my car serviced through many dealers and also stellantis themselves but out of everyone Shane and Marissa were the only people who were able to not only help me out but p | Read Full Review8/8/2025 12:00:00 AM | Google
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★★★★★ Maryam ShthaeaWe had the best experience with Duleer Enwia for my mom 2025 wrangler. Thank u so much for all the help and advice you gave us. | Read Full Review8/1/2025 12:00:00 AM | Google
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★★★★★ Crystal's TripsThis is a bit much. I made an appointment 2 weeks ago to repair some maintenance issues. When I arrived they said, they couldn't help me because there's a 72 hour wait for DIAGNOSIS, not repair, and Chrysler will not pay for a rental over the weekend. (Its friday) I shared that this should have been explained prior to my arrival. The | Read Full Review8/1/2025 12:00:00 AM | Google
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★★★★★ Brian McGrailI have been waiting 3 weeks for diagnosis that I was told would take 72 hours to complete. It also has been very difficult to get someone from the service department on the phone. I would not go to this dealership again. | Read Full Review7/29/2025 12:00:00 AM | Google
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★★★★★ Tom OrlandoI got my last two trucks from there. great place | Read Full Review7/22/2025 12:00:00 AM | Google
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★★★★★ Sean HugsWe had a great experience with Joe Ancona. He was easy to work with, knowledgeable, and helped us through the whole process to purchase a used Jeep Compass. Thanks again, Joe. | Read Full Review7/19/2025 12:00:00 AM | Google
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★★★★★ Chuck BralTrying to stay objective, trying to give facts. But that doesn’t mean my 2 star rating reflects objectivity. Their Policy is after drop off you will wait 72 hours for diagnosis (I’m on day 6 from my actual drop off date & time). This is in business days, not weekends or holiday. The date/time promised on the receipt is end of day on | Read Full Review7/19/2025 12:00:00 AM | Google
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★★★★★ Chuck BralTrying to stay objective, trying to give facts. But that doesn’t mean my 2 star rating reflects objectivity. Their Policy is after drop off you will wait 72 hours for diagnosis (I’m on day 6 from my actual drop off date & time). This is in business days, not weekends or holiday. The date/time promised on the receipt is end of day on | Read Full Review7/17/2025 12:00:00 AM | Google
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★★★★★ Chuck BralTrying to stay objective, trying to give facts. But that doesn’t mean my 2 star rating reflects objectivity. Their Policy is after drop off you will wait 72 hours for diagnosis (I’m on day 6 from my actual drop off date & time). This is in business days, not weekends or holiday. The date/time promised on the receipt is end of day on | Read Full Review7/16/2025 12:00:00 AM | Google
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★★★★★ Ray HI have a recall on my 2020 Ram I called them to get scheduled she said we are not be able to take your car because it’s restricted Rebuilt title how ever I told her why is that still my car has only 57000 mile she hang up my call disrespectful lady 8/17/2025 10:14am I wish I can give you 0 star | Read Full Review7/16/2025 12:00:00 AM | Google
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★★★★★ James AhernSCAMMERS! My sales lady verbally quoted me a price on an extra, and they tripled the price. I missed the price increase because they included it in the taxes and extras line item. I called the manager and owner, and they did nothing. Then my sales lady tells me insurance will pay me the inflated price as if to imply I should make a f | Read Full Review7/13/2025 12:00:00 AM | Google
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★★★★★ Louis CahoursI have to say that I am totally satisfied with the service. Had the journey front facia straightened out and they even adjusted the fender on the passenger side. Bought it used and the previous owner hit a deer but the shop that fixed it left out a lot of parts and it had a sag a 1/4 or 1/2 inch Gap, but now it looks like it just cam | Read Full Review6/30/2025 12:00:00 AM | Google
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★★★★★ Lisa SchmidtSee photos in comments and video supporting. Was told I “couldn’t be satisfied and to go elsewhere” by service dept. | Read Full Review6/30/2025 12:00:00 AM | Google
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★★★★★ Brittney DodgeRalph L is the best Sales employee we have ever encountered. My family has always purchased Chrysler- made vehicles and stumbled across Ralph 6-ish years ago. I have gotten my past 3 leases from him. He treats us like his own family. He is fun, so kind, and devoted to making sure his clients feel supported. He talks through every det | Read Full Review6/11/2025 12:00:00 AM | Google
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★★★★★ Emillo EliasI wish there was a way to do 0 star. This place sucks. I scheduled an appt last week for service, I get there they said they would have to keep my car by them for 3 days. It’s a 2024 Durango with warranty still on it. They said they don’t have a rental to give me if I needed a rental I would have to reschedule for next week and call | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Sarah HuntI leased a 2023 Jeep Compass from Joe Clement and my tires are already bad and I dont even have 25,000 on my jeep, on top of that two of my tires had nails in them from the get and to top it allllll off my tire just blew and I DONT EVEN HAVE A DONUT IN MY CAR! NEVER come here to lease or buy a vehicle. Even the sales process was rush | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Gorgees ZayaThank u guys u are the best and big thanks to the manger Daivd and Wileam ???? | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Darlene YeoWe purchased a 2024 Dodge Durango 4 months ago that was used to test drive and had over 5000 miles on it. Salesmen Duleer E. Sold me a lemon. Since I had my car the engine has overheated causing coolant to leak and smoke from the hood of my car and internally through the vents. My car could have caught on fire due to the severity. D | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Jtassell9702Everyone at Sterling Heights Dodge were so nice and accommodating! Very helpful and ready to answer all my questions. Chris, are salesman, was awesome! He really went above and beyond for us. | Read Full Review4/30/2025 12:00:00 AM | Cars.com
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★★★★★ Jtassell9702Everyone at Sterling Heights Dodge were so nice and accommodating! Very helpful and ready to answer all my questions. Chris, are salesman, was awesome! He really went above and beyond for us. | Read Full Review4/30/2025 12:00:00 AM | DealerRater
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★★★★★ kimyacksTook the time to get to know us and what we wanted to find something that worked for us. | Read Full Review4/28/2025 12:00:00 AM | DealerRater
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★★★★★ kimyacksTook the time to get to know us and what we wanted to find something that worked for us. | Read Full Review4/28/2025 12:00:00 AM | Cars.com
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★★★★★ Rimon Mleased a new ram from Sterling Heights Dodge. Duleer the sales consultant I spoke with didn’t waste anytime, The minute I contacted him told him the specs that I needed in the ram. He quickly found me one within 15 minutes, called me back and the deal was sealed. Made the transaction smooth fast very professional polite would defini | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Annmarie OlsowyGreat experience, sales person Darren is wonderful. He makes you feel very comfortable and makes sure you are very taken care of. He is top notch. Dawn the finance person is so remarkable and kind. Both Darren and Dawn are truly the best. If I could I will give them 100 stars. Ann Olsowy | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ AmpowerAll you need to know is they don’t answer the phone. You literally can’t get service because they don’t follow up and just transfer you to a voicemail, don’t waste your time and go to this dealership. Horrible experiences!!! | Read Full Review4/7/2025 12:00:00 AM | Cars.com
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★★★★★ AmpowerAll you need to know is they don’t answer the phone. You literally can’t get service because they don’t follow up and just transfer you to a voicemail, don’t waste your time and go to this dealership. Horrible experiences!!! | Read Full Review4/7/2025 12:00:00 AM | DealerRater
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★★★★★ Taylor TaliaDuleer was my sales rep and he did an outstanding job at helping me get approved for my first car! Definitely recommend him for all car needs! He worked very hard to get this done for me! | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Kiana MerriwetherDo not recommend. I was sold a vehicle by Byron, who did not disclose to me that the auxiliary battery was going bad and my start/stop feature would not work. I have only owned the vehicle 3 months and the engine went off for this reason. I was told I would have to pay over $300 to replace the battery when it was bad when I purchased | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Dawn PulinkoI own a 2015 jeep renagade. My local garage wasn't equipped to do any of the internal engine work I needed so i,had it towed to st hgts cdjr. Gena was my service person and to say she was awesome is an understatement.. She kept me informed and went way beyond to help me. Thank you Gena ?? | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ JOLIAN YOUHANAwe took the minivan grand caravan 2018 for multiple services everything went really well, excellent job and for less than 3 days and I loved the Text message service always I can ask a question or get updates on the car. Shelby is the best thanks a lot | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Kathy RajalaTurned in lease & purchased new 2025 Jeep Compass. Wonderful patient salesman & Manager. So happy my son took me there. I will tell all my friends. | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Rblattert23The only time the service has been good was when I purchased my vehicle from the dealership. Anytime I have needed an oil change or a recall, the service was horrible with the staff extremely rude. I can not recommend enough to NOT go to this dealership. I’ve learned my lesson after three times of continual horrible experiences. | Read Full Review3/26/2025 12:00:00 AM | DealerRater
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★★★★★ Rblattert23The only time the service has been good was when I purchased my vehicle from the dealership. Anytime I have needed an oil change or a recall, the service was horrible with the staff extremely rude. I can not recommend enough to NOT go to this dealership. I’ve learned my lesson after three times of continual horrible experiences. | Read Full Review3/26/2025 12:00:00 AM | Cars.com
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★★★★★ Vali Nesanlydia promised us one thing and did not come through on anything. She gave us all the information about prices, and at first we agreed to just wait because it’s not what we wanted to pay. When we said no to gettting the new car, a week later she promised that we wouldn’t have to pay anything from the previous lease, and then we agree | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ Rani JabouriI had a fantastic experience working with David Kajy while leasing my new car! He was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. David took the time to answer all my questions, explained everything clearly, and went above and beyond to ensure I got the best deal. If you're looking to lease | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Jimmy SeverinWhat an amazing experience. This is a great group of people. Everyone was so nice and accommodating. I got a great deal on the exact truck I wanted and will send everyone I know here. Thank you again Sterling Heights Chrysler! I love my truck! | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Lloyd DissmoreWas there for a couple of recalls, Shelby day was very helpful and polite which is important | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Deanne LaTulipTony from the service department that claimed he was the Supervisor was extremely disrespectful and obnoxious to me & my mom then threatened me that I would not get my car for one week due to a battery!! I asked to speak with the manager and he refused. So my mother asked for a manager and he was one and gave her a good service. Than | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ ahopper94Bill worked endlessly to ensure we stayed within our budget. He has helped my family with vehicles for years. I cannot recommend him enough!! We are so glad he has was able to get us our new Jeep Grand Cherokee. | Read Full Review2/6/2025 12:00:00 AM | Cars.com
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★★★★★ ahopper94Bill worked endlessly to ensure we stayed within our budget. He has helped my family with vehicles for years. I cannot recommend him enough!! We are so glad he has was able to get us our new Jeep Grand Cherokee. | Read Full Review2/6/2025 12:00:00 AM | DealerRater
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★★★★★ RJ EvansDo your job! My wife’s 2022 Jeep under warranty has 22 codes and a fire risk recall. Come in for service and told no rentals. Why don’t YOU go get one from Enterprise? It’s no wonder you all are failing. Do your job, the absolute bare minimum, this is a 2022 (23 sticker) and you’ve all had Jeep Care or Jeep wave since 2021 that not o | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ amiee wadieGary Riashi has been selling me cars for over 20 years and I wouldn’t go anywhere else he’s a no BS kinda guy and he’s a definite asset to this dealership. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Brian CollinoTerrible experience. They had our vehicle for a week and found nothing. Cleared the "erroneous" codes and charged us a diagnostic fee even though they found nothing wrong. The vehicle experienced the same issues on the drive home and when I checked my codes upon returning home, the original fault code had returned. | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Carla NathanCheck yelp for my review. 0/10 highly do not recommend, RUN! | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ BryanThe service here continues to be first class! Shelby and her team get it done and done right! | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ MGEventsI made a service appt for my vehicle through their online system. Within the hour, I received an email cancelling. I called the service department to find out WHY and no could explain but the lady over the phone had plenty of attitude and offered nothing helpful as it relates to getting my car serviced. Of course I won't put my safet | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Andre HardyI have a fluid leaking from my gas tank and they said it’s normal. Some sort of feature that kicks in and causes that to leak. Cars officially one year old. My brother has the same car and has no leaking from his gas tank. I have been driving since I was 11 years old and I’ve never seen anything leaked from my car except from the ai | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ Baseem YonoTook my leased vehicle in for inspection and repairs. Dropped this off Monday and had it picked up late afternoon on Friday. They initially told me I would get a call later on regarding a rental since I wouldn’t have a vehicle while my lease was being repaired. Went 4 1/2 days without a vehicle and missed two days of work. When I ca | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Eric C Wilhelm RealtorI had a great experience with Genna. She was available when I called and she kept me informed all through the process. I highly recommend this Dealership ?? | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Brian TarantoHave taken my Jeep Grand Cherokee to this dealer for warranty oil and axle leeks, they had it in their possession both times for well over a month and a half. I get it back and the next day oil all over my driveway. I speak to the dealer asking if they could work with me and put me in a loaner they said no. Really come on now. Update | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Robert PhillipsNice place. I think they sell cars there. | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ KBVery helpful and a great listener. Chris is very knowledgeable and made my new car purchase experience great. | Read Full Review11/14/2024 12:00:00 AM | DealerRater
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★★★★★ KBVery helpful and a great listener. Chris is very knowledgeable and made my new car purchase experience great. | Read Full Review11/14/2024 12:00:00 AM | Cars.com
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★★★★★ Sandie GeibUPDATE 11/12/24 I feel the need to respond regarding the response from SHD dealership in this review! Let's be ?? clear here. NO I did NOT purchase THIS truck from THIS dealership, but THIS is the FIRST time that I've ever been told to take my business elsewhere... ESPECIALLY after dealing with YOUR SERVICE dept for OVER a month and M | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Mtevcame for scheduled test drive and the salesman went on vacation and nobody knew I had an appointment; other salesman told me they dont even have that car in inventory ; | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Lindsey IshoA very disappointing experience, lacking professionalism and communication. I was given the runaround multiple times, which led to a lot of unnecessary back and forth. Each visit was something new even though they knew from the beginning exactly what I was there for and what I needed. The employees have poor communication amongst eac | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ briantI have called and emailed John numerous times without any replies to a problem with the service dept. He does not reply EVER. Even his Service Manager Shane does not return calls or emails in regards to poor service work performed. I waited over 1 year for a resolution before giving poor reviews. | Read Full Review11/6/2024 12:00:00 AM | DealerRater
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★★★★★ Brian TarantoHave taken my Jeep Grand Cherokee to this dealer for warranty oil and axle leeks, they had it in their possession both times for well over a month and a half. I get it back and the next day oil all over my driveway. I speak to the dealer asking if they could work with me and put me in a loaner they said no. Really come on now. Update | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Sandie GeibTHE WORST MANAGEMENT (JOHN) AND WORST DEALERSHIP IN THE STATE OF MICHIGAN FOR SERVICE!! I was actually told by the manager of this dealership to take my business to ANOTHER DEALERSHIP! 30 days and counting dealing with the service department, THE ONLY service my truck has received was connecting it 6 times to be told EVERY SINGLE TIM | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Cindy ViktoriaI had an amazing experience at this dealership! Our sales consultant, David, was very knowledgeable and helped us find the perfect car! He listened to what we wanted and provided us with several options. The process was smooth and enjoyable. We will be back for all of our car needs! I would refer this place to everyone! | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Doug SmithSalesman Joe was more than helpful. Informative and no pressure. Wrapped up just before closing. | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ Salm WardaProbably by far the worst Chrysler dealership to ever consider stepping into! In 2022 my dad and I came to this dealership to consider trading in our 2019 Ram 1500 Bighorn for a USED 2019 Ram 1500 Laramie that I saw from the dealers website. We came in with the intent to get some numbers on how much the trade-in would be and how muc | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ pitbull5395Nice helpful very knowledgeable. I was treated great by Chris he’s easy to talk to | Read Full Review10/4/2024 12:00:00 AM | DealerRater
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★★★★★ pitbull5395Nice helpful very knowledgeable. I was treated great by Chris he’s easy to talk to | Read Full Review10/4/2024 12:00:00 AM | Cars.com
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★★★★★ philgidesMy sales professional Chris DeMartino was amazing. Makes you feel welcomed and is super nice and keeps it real with you. | Read Full Review10/3/2024 12:00:00 AM | Cars.com
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★★★★★ philgidesMy sales professional Chris DeMartino was amazing. Makes you feel welcomed and is super nice and keeps it real with you. | Read Full Review10/3/2024 12:00:00 AM | DealerRater
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★★★★★ Tiffine HojaraI spoke with someone on the phone because my lease is up soon and I am looking at other brands for my new lease. I wanted to come in to test drive a jeep before I made any decisions on purchasing. I came in without an appointment to simply test drive the car that I was interested in. they told me that no one else could help set me up | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Sheila JByron in new cars is awesome! He goes above and beyond for his clients. Very professional and knowledgeable. He’s honest and straightforward. I leased 2 cars with him and he makes the process so easy, everything was ready when I arrived. I will be back to see him when this lease is up. Thanks Byron! | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ fcb BarcelonaI have bad experience with the service department for my 2022 ram pro master the car is under manufacturer warranty and I take it there to get fix the Alignment after get Diagnose by Private mechanic for bad road I took it over a service department got checked by Shelby K They took the car for two weeks for a job only take two hours | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Mahmoud BazziWaited two months to get my car serviced after 3 days they said nothing was wrong with the car took it back 2 weeks later I called dodge westbound because the car got worst they took my car the next day and told me the motor was gone and fixed it no questions don't ever come here . | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Mike PaceQuick, easy, & to the point. I like this dealership. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ JayceTransmission went out on it two days later after getting it back for a bad air-conditioning blower motor. we took the car in July 10, 24 it is now September 17th and not one call, text or email to update us on the car. They never answer the phone when we call , which is often now. I had to call them which was two full weeks ago. No | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Monika GjokajThey never once called me to update me with information on my car. I called everyday myself and they never even called me when my car was ready. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ MrSalar00A team of professionals focus on exceeding customer expectations.. Much thanks to Lionel Perkins!! | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Paul DemeulemeesterOutstanding service - Shelby was great to work with for a quick mopar battery warranty issue. | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ DeVante EboThis is my 3rd vehicle I’ve gotten from Sterling Heights Dodge Chrysler and every time I leave happy, with a great deal and always taken care of. I always use the same guy Ralph Lustig cause he always informs me of what’s going on, what’s best for me and any information I ask he always has the answer. I will continue to get my vehicl | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Kristin ZuchoraJust had my car serviced there and the service department was quick and very nice especially now my schedule is crazy with the kids back to school | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Diana.davis50This was my first experience with service here and everything was explained from how long it may take to what would be done. Will definitely be back. Thank you Lionel &Sterling Heights dodge! | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ NicoleThe job was done quickly and professionally. I like the people are very polite and provided the right information. | Read Full Review9/6/2024 12:00:00 AM | DealerRater
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★★★★★ Diana.davis50This was my first experience with service here and everything was explained from how long it may take to what would be done. Will definitely be back. Thank you Lionel &Sterling Heights dodge! | Read Full Review9/6/2024 12:00:00 AM | Cars.com
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★★★★★ NicoleThe job was done quickly and professionally. I like the people are very polite and provided the right information. | Read Full Review9/6/2024 12:00:00 AM | Cars.com
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★★★★★ Ziad TwalUnfortunately, if it is a paid service, they welcome you very well, but if ut is under warranty, they treat you very badly. I spoke to a lady to make an appointment, and she was very unprofessional and rude. It was very obvious that they didn't want to provide the service. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Cynthia RoseThanks Shelby for all your efforts! | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Sandy WroblewskiThey said I needed to make an appt. for an oil change But said they would take care of me. It was a good day | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Brad JanerOur sales consultant, Gary Riashi, provided an exceptional experience. He was transparent every step of the process and he was always respectful of my time. He is the reason we continue to shop at the Sterling Heights location. Thank you again for everything, Gary! | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Jim ColbeckExcellent experience! The best service facility. 100% satisfied !! | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Vijay BaskaranThey were able to complete the repair as needed. But they took way too long due to huge backlog. One point to mention, the service agents should keep thier customers informed on the status of thier vehicle repair instead of customer calling them only to find thier voicemail and not getting reply back. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Joel RutherfordBill Reed is the best! Great service and a person who actually listens. | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Steve TaflingerF&I Manager Denise R. was great in completing a purchase and financing transaction. Professional, experienced, very customer focused and easy to talk with, she is a 5 star employee. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Jo Ann MichaelsAfter some visits to other dealerships in search of a used vehicle, I found Sterling Heights Dodge Chrysler Jeep. Darren Croce sold me a beautiful Jeep. He answered any and all questions, and was polite and kind--everything the other dealerships lacked during my visits. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Kim NixThanks for nothing, Scott! At 76,000 miles, the 2018 Jeep Compass u leased me needed a Multi Air Control Actuator Assembly and gasket, after all my scheduled oil changes were meant. $3,000. My 2002 Ford Taurus stiil runs better than this crap u sold me. Thanks for calling me back n asking if my "putt putt" was running, reminding me | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Mouneer_maloufThe most unprofessional serives department in history from LISA P, the receptionist All the way to management they don't answer the phone you will be lucky if someone answers or you have to call the new car sales to leave a message with some one for somebody from the service department to call back. 3 weeks later (I was promised 1 we | Read Full Review8/27/2024 12:00:00 AM | DealerRater
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★★★★★ Mouneer_maloufThe most unprofessional serives department in history from LISA P, the receptionist All the way to management they don't answer the phone you will be lucky if someone answers or you have to call the new car sales to leave a message with some one for somebody from the service department to call back. 3 weeks later (I was promised 1 we | Read Full Review8/27/2024 12:00:00 AM | Cars.com
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★★★★★ Lauren ApfelMy sales rep Bill Reed was amazing. He was very easy to work with and super personable. He worked with me and got me into the vehicle I wanted for the right price. The dealership was clean and well set up. I would definitely recommend this dealership and Bill Reed to anyone who asks. Super happy customer here!! | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Tarek AliNot good I had my car in service for 1 week and they did not even fix it right my engine light still on | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ james johnsonChris DeMartino was easy to work with. No pressure to buy. He made the whole process of trading our old minivan and buying a new car very simple and easy. Highly recommended. | Read Full Review8/24/2024 12:00:00 AM | Cars.com
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★★★★★ james johnsonChris DeMartino was easy to work with. No pressure to buy. He made the whole process of trading our old minivan and buying a new car very simple and easy. Highly recommended. | Read Full Review8/24/2024 12:00:00 AM | DealerRater
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★★★★★ loay odishGreat customer service provided by Gary. I recommend Sterling Heights Dodge for you need for any car. | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ jennifer sparksTook great care of me, and quickly got me into my new car | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Kyle LarimoreWouldn’t rotate my tires claiming the lugs were swollen. Took it to another dealership the next day and got them rotated with no issue. Doesn’t do my any good to take my car there when they won’t do the work. I just have to schedule another appointment and waste time taking it to another dealership who can do it. | Read Full Review8/22/2024 12:00:00 AM | Google
