About Sterling Heights Dodge Chrysler Jeep, Inc.
Sterling Heights Dodge Chrysler Jeep, Inc. is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (586) 838-1956 today to schedule your next appointment.
Our technicians at Sterling Heights Dodge Chrysler Jeep, Inc. are ready to help you!
Sterling Heights Dodge Chrysler Jeep, Inc. is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Sterling Heights Dodge Chrysler Jeep, Inc. today at (586) 838-1956 to learn more
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★★★★★ Marianne MertzJohn C. was awesome! He treated us with respect and kindness. We have followed him everywhere he goes because he treats us so well! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Patrick BlakeAlways two sides to the story. I have worked for the Manager as well as with the salesman. I would trust the Manager long before the salesperson. Car deals are not always cut and dry. One dealer can give different prices depending on how long the car was on the lot or the number that need to hit. The salesperson knows and should unde | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Jullie ChandlerSmfh don't do business here. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Sam Beydounwould never do business with this place. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Hey KayShame on this dealership. The manager should be fired! Maybe you should’ve gave them a price match and then you wouldn’t have this issue. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Andrew HughesAs someone who has worked at multiple dealerships, seeing that they terminated an employee of 25 years over the fact that THEY wouldn't price match to keep the business is disgusting. Shame on management. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ A ZWould never recommend this place to anyone. Stay clear away. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Jimmy LayneCalled to set up appt to take a look at trucks, they told me to come on in they weren’t busy. When I came in took 45 minutes before sales associate finally assisted. When I mentioned about wasting my time had the audacity to say maybe I should call and make an appointment in the future! I told him maybe your team shouldn’t tell | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ LMNAwful! What you have done to you salespeople is just awful ! Sad to see a dealership do this to people in financial times like these . Wow | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Ryan DychAbsolutely terrible management. Loyalty means nothing to them. DO NOT DO BUSINESS HERE!!!! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Robert FultonWas in the market for a new Jeep. Went to shop for one only to be told that the salesman I deal with is no longer there. Then found out the reason why. Very shameful. Would never consider buying from this dealership. Please give your business to people who actually care about thier employees. If they dont care about the people who wo | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ FSUD RackyJawLong time Dodge loyal customer. After seeing the story online today about how this dealership treats long tenured employees, I’ll ensure me and my family take our business elsewhere. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ andrea cummingsThat’s bold how you do your loyal workers who work for you 25 years. I am made sure I tell people to go your competitors dealership. How could yall do someone who worked 25 years in your company!!!!! I hope Trump tax all yall cars!!!!! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Bradley GibsonAfter 25 years of dedication and hard work, my dad was let go from his dealership today. The reason? Him and I leased a car, one that was meant for me long term from another dealership because it was $200 cheaper a month and his own dealership didn’t have it in stock. He asked his manager if he could match the $200 cheaper a month an | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ keeley mooreDon’t waste your time or money! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Modular4v “Modular4v”Horrible ethics as a dealership. Treats their employees horribly. Would never shop here | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Lexi FusManagement here is very unprofessional. There are many other Dodge Chrysler Jeep Ram Dealerships to buy from, for better deals and better service. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Aurielle ShowalterDoesn't treat their employees with respect! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Sarah McKeeWon’t shop here, lack of moral and compassion for salesmen and customers is non existent. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Chris SWould never shop here the way they treat their employees! Plenty of dodge dealers out there that treat people right! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Jacob BThis company had the nerve to fire a employee of theirs of twenty five years simply because he made a better financial decision and bought a car from their competitor because it was cheaper and they didn't have the car in stock absolutely shameful. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Mike ReisnerOverpriced dealership, much better deals to be found at other dealerships. Buying a car is like a long-term relationship, you want to make sure you're in a good one. I believe you can find a much better relationship than here. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Mariah WheatleyTerminating someone over finding a better deal elsewhere that you weren't able to match. Hopefully the bad publicity will serve as a lesson learned. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Harmonii MTreats loyal employees like garbage. Their sister store in farmington hills also has abusive men working the sales floor. (Lamar). | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Patrick Dietzelmanagement is horrible at this place, avoid at all costs!! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Cody HallThis place is terrible. Never had a good experience at this place. Do yourself a favor and avoid it. Oh and definitely dont work here. I bought 2 used cars a week apart and then let me go like 2 days later with zero reason. Actually a customer called to tell me what they was going to do. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Rashid DougalGo anywhere but here there are so many other dealership you can go to and be treated fairly very poor customer service, professionalism, ethics even among their own employees. DONT WALK RUN FAR AWAY FROM THIS PLACE! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Joe LealI was in the middle of buying a new ride with Mr. Spica, but just found out he was fired for helping his daughter get a better deal somewhere else—since his own employer of 25 years wouldn’t price match her. Unreal. I’ll be shopping elsewhere too. Might even wait until he’s at his next spot. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Dianna MIf this is how they treat their loyal employee of over 25 years… they surely do not give a damn about their customers. Think twice before giving this place your business. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ brandi adamsrecently discovered how they treat their loyal employees and I’m disgusted. Buy a vehicle elsewhere!! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Brianna ThompsonTreats their employees bad. Don’t recommend purchasing from here. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Brooke KillionWould never give my money to this dealership. They can fire a man that gave 25 years of loyal service over purchasing a vehicle at a competing dealership that was CHEAPER *after* trying to get his dealership to match the cost. Shame on management. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Firas AlghuwiriThis is so disgusting to fire someone just because they took a lease from a different dealer. They are all chrysler, they all come from the same source. I used to visit this dealer and will never visit again. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Siarra LlylesFired my friends dad simply for leasing a car from a different dealership 1 hour away because it was $200 a month cheaper. What a joke. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ J JosephTerrible dealership. Look in the mirror and ask yourself, was it worth it? | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Brandon FreemanEmployees are the backbone of a business, treat them poorly i know the customer are getting cooked | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Amy MartinDisappointed in the firing of a long term employee. Also, could you improve the grammar from the supervisor concerning reason for firing the employee. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ T PenYou want loyal, return customers but fire a loyal employee with 25 years of dedicated sales service with your business?!?!?? . Shame on you. What a disgusting business model you operate. I will shout from the rooftops how despicable this dealer is and I will NEVER buy a single vehicle from you and your filthy reputation will speak fo | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Checkered Flag Interactive MediaDo not recommend this place. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Maria TuscanyWe were planning on coming in on Monday to lease a new jeep for my husband because his truck finally died . After seeing the post what you guys did to an employee that dedicated 25 years to your guys . We will never buy a car from you again . I already called my family and you guys just lost 4 customers !! Shame on you . | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Hoss HossHad a terrible experience while looking at a used truck. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Mack ZWhat they did to their loyal employee is awful. I have a personal story with this dealership. My girlfriend was looking for a new vehicle, and the salesman that she ended up with made numerous flirtatious remarks, even with me being present. In addition to sending far too friendly/ flirty of texts for a professional business transact | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Beth ShellyPoor atmosphere. The recent reviews match | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Jason MarketI've taken my vehicle here for service in the past but will not be returning after hearing about how poorly they treat loyal employees. Tons of better CDJR dealers in the area. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Lindsay NelsonI planned to come here for my next vehicle. Had it picked out online. Saw the post today about how you fired a loyal employee of 25 years because he got his daughter a car you didnt even have in stock elsewhere. This decision feels unfair and punitive, showing a lack of respect for dedicated staff. I can’t support a business that tre | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Janvi PatelFired your employee for trying to save some money? How shitty. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Dennis HartsonIf they can't treat their employees well , how are they gonna treat you! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Nicole AdkinsWorst dealership ever. Treats their employees and clients horribly. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Jason JacobsonLeased my current RAM from them..... Lease is up soon. Will go elsewhere after reading how they treat employees. The person who should be fired was the one doing the firing ..... Ill go to Richmond Dodge instead after reading this sad story. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Claudine SaurineCan not support a dealer who doesn’t support their own employees | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ NanI worked for big corporate where they put the dollar over an employee who has given the better part of their life to help build them to what they are today. Reading about the salesperson who lost their job because he purchased an identical model of car this dealership sold elsewhere because he was able to get better financing through | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Kim MahoneyNope, this place is not honest. Take your money elsewhere. Save the headache!! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Parker EHorrible service, horrible business | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Tonney SolomonPlease don’t do business with this dealership they do not price match and they treat their employees wrong and they give you a difficult time if something goes wrong with your car don’t do business with this location. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Ann GuntenaarKnowing how you treat loyal employees of 25+ years is very telling to your character as a business. Shameful! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ dabadestalbo 69Awful sales tactics, very pushy and just down right rude. Got an email for some pricing on a new ram lease, the email showed some amazing prices. When I went in there they laughed at me and tried to just be little me. Made me and my wife very uncomfortable. Never been treated so badly at a dealership when trying to get myself a new v | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Darlene KI have family that works at other Ram/Dodge dealerships across Michigan, none have encountered the problems that Mr. Spica did. I would not trust a sales manager with my money when their integrity does not extend to their own employees. This is disheartening to see someone lose their job while trying to manage their money as responsi | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Kimberly MahaneyDisgusting behavior by management, would never recommend using this dealership! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Julie RobinsonReally should consider new management if you want your dealership to remain profitable. When you treat your dedicated employees like they are trash you should expect to receive the same treatment in return. Shame on you!!! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ M DThis dealership mistreats their salespeople, they do not treat customers well, I will never step a foot in there. They wouldn’t match a deal that an employee brought to them, and then fired him for getting it from the other dealership. Just terrible ethics here and shameful. Hopefully they lawyer up because how can u fire for buying | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Jacob SmithAbsolutely digusting the way you treat people. Unprofessional is an understament. I would rather walk bare foot over flaming coals versus getting a vehicle from you. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ pastel-equals.3iClearly lacks integrity and does not value loyalty with employees. Can not be trusted with vehicle sales or service if their own employees can not be trusted. | Read Full Review10/16/2025 12:00:00 AM | DealerRater
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★★★★★ Andrea.cummings22Why would I want get a car from this place when y’all not loyal to a man who been there 25 years. I will make sure I tell my friends and family to go to your competitors to get a car. Hopefully trump will tax your cars anyway. You never do people like that!!!! | Read Full Review10/16/2025 12:00:00 AM | DealerRater
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★★★★★ ashleyhengyDisgraceful, if you have no loyalty to your employee of a quarter of a century why would you be loyal to your customers?! No trust for this place. | Read Full Review10/16/2025 12:00:00 AM | DealerRater
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★★★★★ ChanceAfter 25 years of dedication and hard work, John Spica was let go from his dealership today. The reason? Him and his daughter leased a car, one that was meant for her long term from another dealership because it was $200 cheaper a month and his own dealership didn’t have it in stock. He asked his manager if he could match the $200 ch | Read Full Review10/16/2025 12:00:00 AM | DealerRater
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★★★★★ youarebulliesAvoid at all costs. Horrible customer service. Manager is atrocious. Take your business elsewhere, you’ll regret spending money here. | Read Full Review10/16/2025 12:00:00 AM | DealerRater
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★★★★★ jessicadorman316Disgusting place that thinks a man who spent 25 years working for you needs to be fired because his daughter got a vehicle from another dealership an hour away! Garbage company & garbage management!!! | Read Full Review10/16/2025 12:00:00 AM | DealerRater
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★★★★★ DegraffinriedfakeThey fired their employee they had for 25 years because his child got a car an hour away for a cheaper deal because they wouldn’t match the price !!!! This company has no loyalty no respect if I could give zero stars I would. | Read Full Review10/16/2025 12:00:00 AM | DealerRater
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★★★★★ Sky ThomasPoor leadership and unethical practices. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ jennieorsmnUnprofessional, fired a man because he took his kid to a different dealership that offered a vehicle for a few hundred dollars less, this company refused to price match, it was only $200!! greedy and lame | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ William WeaverYou’re better off going to Dick Huvaere in Richmond. Better deals Better quality And they treat you like family. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Erin Warbington25 years lost over not being able to match a $200 difference. $200 less is a HUGE deal to someone's budget. No loyalty to your staff! Shame on you! I hope he sues. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Hannah StewartVery rude employees and very unprofessional. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Alaina BrownWould give zero stars if I could. Absolutely disgusting how they treated a dedicated employee of over 25 years. These people are greedy, unprofessional and just flat out wrong. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ chevy inlinesixManagement here really needs to learn to open E-mails. Had enough of their under-handed dealings, I would strongly suggest buying from a dealership with a moral compass. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ sammi Mcgoo25 years over 200$ when he has made your company more than that in 25 years. Its pathetic and shows a lot about the management. I will never trust my family in their hands after this. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ supermusic1224This business seems to be money hungry and not care about its potential customers or employees. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ S. M.Better dealerships with more honest people. Go else where! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Alex HabbaBad business ethic, and better pricing available at neighboring locations. Don’t go here. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Lisa SheltonI had considered coming to buy a vehicle from a friends dad who worked for this dealership for 25 yrs. His daughter needed a vehicle and she knew which she wanted… she saw that the car she wanted they had at a dealership still same make and model and still same car company. Dad being that he worked at his dealership asked his boss if | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Megan EliseKinda wild when a place preaches loyalty but doesn’t actually practice it. You’d expect better from a dealership that’s built on long-term relationships and brand pride. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Maddie BIt’s extremely disappointing how this business operates. The lack of honesty and professionalism is apparent, and it’s clear that customers and employees are not treated with the respect they deserve. Thankfully, there are plenty of other dealerships nearby! Take your business elsewhere and save yourself some money. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Savannah KoehlerI refuse to support places that treat employees as they are expendable. especially after dedicating so much of their lives to the company. how disgusting on your end. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ LamarRead all the recent reviews. Dont trust these guys | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Hppylife BCalled about a car and prices then the sales manager said call back when u actually know what car are u looking for . Well how the hell am I supposed to that if I don’t know what u have on the lot . ???? | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ OfficialjoegottiEmployee of 25 years got fired and just seen an honest post on facebook and you guys couldn’t price match to save one of your own people. Truly sad you let go of a loyal employee | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Anna LindsayWon’t be coming here anytime soon. If you don’t treat your employees good, you won’t treat your customers good. Plus, who wants to give commission to someone so petty. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Dylan RobidouxJust saw a Facebook post one of the employees of 25 years Got fired over a lease over $200 it's real unprofessional but thats just as expected I've always had bad experiences here the people who work here are rude as hell glad we don't do business with you as much anymore. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ abby haleyLetting go of an employee for not purchasing from your lot is honestly ridiculous and sickening clearly they are just out for the money and don’t care about their employees | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Ron WhiteCompletely unprofessional company, will be taking business to any other dodge dealer! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Brittany BennettAren't loyal to longstanding employees so imagine how they would treat a customer they just met. Shameful. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Jada GibsonThis dealership has shown that loyalty and integrity mean very little to them. They terminated a salesperson with 25 years of dedicated service because he and his daughter leased the same brand from another dealership an hour away to save money. Their stated reason? "Purchased a New Vehicle From a Competing Dealer... We can't promote | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Nicholas MoodyFired a long lasting employee because he got a better lease deal at a dealer an hour away and the one he worked at wouldn't match the price | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Cody ConryLol this place is pathetic. That $200 dollar a month less lease that you wouldn't offer your employee and fired him for leasing somewhere else is gonna cost you a lot more now from these reviews ?? You should probably shut the doors now. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Tony CosicAbsolutely disgusting and disgraceful employer. Fired a long term employee for signing a different lease deal at a different CDJR dealer that was 200$ cheaper why was it 200$ more in the first place at your store?! I will never recommend to buy here or to work here, they screw with your finances and your life apparently! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Keaten GatzmerThis place believes in bad business ethics. Pricing is also not competitive at all. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Nick StilwellNo loyalty to customers or employees and overpriced | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Vince HerbertPurchased several vehicles from here, but will not be returning. Poor management | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ River CamargoWorst service and professionalism i have personally ever experienced at a dealership. Jeep fam, take your business elsewhere. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Keirsten WegaThis dealership proved that loyalty and decency mean nothing to them. They fired a salesperson with 25 years of service because he and his daughter leased the same brand from another location an hour away to save money. Their written reason? “Purchased a New Vehicle From a Competing Dealer… We can’t promote this as a sales profession | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ CurtisVery poor experience with sales. Do not recommend. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Mr MrHard pass, other jeep dealerships have better customer service and pricing, make the drive elsewhere. Also the tires on the 2025 willys are horrendous quality you'll be lucky to get 10000 miles out of them so make sure to purchase their ridiculous tire warranty for your brand new jeep or be disappointed like we were. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ MKenzySince they decided to block me on facebook because of my review, they let go of an employee of 25 years. Read the facebook reviews wouldn’t recommend this dealership. WAY better options. They removed the entire staff pages…screenshots are a must.…hmm I’m sure this shady deal ship is scrambling to get these google reviews removed as t | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Savio YousifFiring an employee who worked for you over 25 years is very pathetic just because he used his freedom to buy a car….. make that make sense | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Donald BatesWorst dealership I have ever dealt with. Bought a new vehicle and after a day of having it my front end starting making a noise when I was turning and reversing. Come to find out they switched out the passenger side CV joint but not the driver side. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Sammar Fawaz-HaidarWould not be going here anymore! Was going to purchase a car from them but not anymore. They fired an employee over getting a better deal on a car somewhere else. Very shameful! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Kirstine EvansI used this dealership years ago. Recently I learned they terminated an employee simply because he leased a vehicle from another dealership (he got a better deal that this dealer couldn't match). The employee worked there for over 20 years. This is a travesty. I would never support a dealership that treats employees so poorly and I | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ True north ParkingI used this dealership years ago, but after learning they fired a long-time employee for leasing elsewhere, I’ll never return. Any business that punishes loyalty doesn’t deserve customers. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ JarrodTerrible General Manager and doesn’t treat employees well | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Chad PotterEmployees treated poorly. Hard pass on purchasing from here. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Haris KhanNever been and never will be after what i heard, you can't be loyal? you won't get any loyalty | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ James ToalAfter seeing how sales reps were treated here I've decided to take my business elsewhere going forward. You can find same vehicle leases cheaper elsewhere as well. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ marty mcgrathOverpriced and on loyal... You should be ashamed of yourself | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Chance GeorgeAbsolutely would not recommend, no loyalty to their employees or their customers. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Nicole ThompsonLook at how they treat dedicated employees, how do you think they treat customers?! There are many better options out there. Save time and money do not do business here. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Viper GuyIf they can't be loyal to their very own, what makes you think they'll be loyal or honest to a customer? Completely out of touch. Here's a pic of a recent purchase I just made at a better dealer. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Koletin Mannisto1 star only because they make me, horrible business practices | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Morgan Hatfield25years of dedication 25 years of buying and leasing cars from you guys 25years this man was a loyal salesman and for you to just drop him because maybe his son couldn’t afford $200 extra a month for the same damn car! You should be ashamed of yourselves, as these reviews are rolling in I suggest you doing the right thing here…becaus | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Jj JjThis place is a joke. You fire people for no good reason. I don’t have to say names. You already know who. Learn how to treat your loyal employees better. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Chris Cochran JrPoor professionalism in the workplace. Mistreats their salesman for making their own personal decisions. No loyalty to their workforce who has put in 25 years of service. If they would do this to their employees, what would make anyone think they would treat you any better? | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ JozNot a good look. Can't support people who cannot even support their own. Be better. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Ashlyn DavidsonThey’re jokes. Absurdly overpriced and love to fire loyal people…because the manager wanted to have a hissy fit ?? | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ An PhamDidn’t buy anything but would never buy anything here. The way the business treated their saleperson is disgusting ??. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ No ThanksWhat a disgrace to wrongfully terminate an employee! That is absolutely insane! Especially that they've been dedicated to your business for a number of years. Don't ever do business with these guys definitely go somewhere else! What a shame! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Lisa BedigianWrongfully terminating an employee makes this a bad place to do business with. Not to mention they tell you they wash your car after service when it’s still filthy and left the interior dirty more than once. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Taryn WarnerLacks professionalism. Take your business else where. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ SaleenWrongfully terminating a loyal employee is not someone I want to do business with. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Cody HurstDo not recommend they fire loyal employees of 25 yrs for getting a better deal for there family. After told they couldn’t match the deal they offered them selves for Sam vehicle not even in stock at there lot | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Rene WainesShouldn't fire loyal employees for something you're unable to provide them. Shame on you | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ KalynZero loyalty. Choose any dealership except this one | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Ryan BishiAbsolutely AWFUL management. WILL NOT be coming here EVER again. Getting rid of an employee for finding a better deal you REFUSED to match? This place is a joke and I will be telling EVERYONE to stear clear of this dealer. ABSOLUTELY AWFUL!!!!!!! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Kathy GradyThey fire employees for leasing a car for less at a different dealership. The right thing to do would be to match pricing! Won’t spend my money here. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Alexia HayesNot a great place for business, they often choose profits over people and some (more so than others) take advantage of people who just don’t know better hence, profit over people… be very careful here!! Do your research , or to be safe find another dealership! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Chris O'NeillSevere lack of professionalism and appreciation. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Shawn PatrickI cannot, in good conscience, recommend this dealership. The way they treat their employees—particularly long-term staff with decades of service—is deeply disappointing and reflects poorly on their values as a company. If a business cannot show respect or loyalty to a 25-year employee, it’s difficult to believe they would treat custo | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Rachael MarecleIf I could give ZERO stars, I would. Unethical, disrespectful management. Your reputation should matter to you. It’s what brings customers in. I HIGHLY recommend everyone do business elsewhere. Probably cheaper, too. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Alexa MaritasWouldn’t recommend this dealership!!! Not a place of integrity! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ FAHIMUL ISLAMAbsolutely disgusted after reading about how this dealership treated one of their own long-time employees. After 25 years of service, they reportedly fired him just because he leased the same brand vehicle from another dealer that offered a better deal when his own dealership didn’t even have it in stock! That is not professionalism | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Mack WilsonNeeds to learn how to treat people. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Samantha PlacenciaWhy would anyone wanna get a car from a place were they fire employees for getting a car for their daughter at a better price than what his OWN WORK PLACE COULDNT OFFER?? my man works for a dealer ship and they wouldn’t care because they aren’t ridiculous. What someone does with their money shouldn’t concern you unless it’s someone g | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Mackert FamilyBad service. Rude and will fire you if you buy a car from another dealership | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ tom miskellHe, John Caldwell. did this to my daughter at his previous dealership. My daughter was a loyal customer over there went to received a quote on a new truck. Her husband went to a competing dealer and they beat the deal. Went back to john to see if he would match the price, he refused!! She purchased at the competing dealer and has pur | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Toomer DottoreStill don't understand why you can fire someone for buying what they want with their money ?????? | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Brad RussellWas looking to lease a new vehicle, then found out how they treat their employees of 25 years. Not rewarding this abhorrent behavior. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ MattVery unprofessional staff. I will NEVER be back and will definitely tell family and friends to go elsewhere. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Collin SylvesterDoesn’t care about you or their employees | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Kris BurgeNot buying my new Durango here after seeing the way they treat employees | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Latrice HintonDon’t support this place. They don’t care about their employees. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Michael Michaels0/0 stars. Have some loyalty for those who were loyal to you. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Jessica MurphyAbsolutely disgraceful business practices! Do NOT recommend!!! They will likely retaliate and then block you. Pathetic. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Mia JohnsonFired an employee based on the financial needs of his family. Ridiculous behavior. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Brandon Merry"We don't pay you enough to afford a car from us, but we will fire you if you don't spend more than you have" has got to be the most dealership greed thing I've ever seen, and I worked in dealerships for 9 years, so I've seen allot. You want to salvage your reputation locally, I suggest you address this sooner than later, or your cu | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Michael FreemanCan’t believe what you guys did to your employee. Shame Shame Shame | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ TJAs if Fiat/ Chrysler products needed a worse reputation this dealership also treats their employees terribly | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Nathan ReifCan’t support a business that fires their longtime employees over petty BS. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Miss HollyDon't do business with these people, you'll regret it. Shame on you guys!! Hope karma puts you in your place | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Hannah VanHornI work for a dealership and bought my car from a different company... I didn't get fired for being "un-loyal" | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Sheareya WilliamsWrongfully terminated an employee who worked hard for purchasing a vehicle that was cheaper for his daughter an hour away after being denied a $200 price match what a shame wouldn’t do business here if they are doing their own this way just imagine how you as a customer /stranger would be treated | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Dzemil PasovicEveryone boo them together… ready? BOOOOO!!! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Sarah SchneiderIt’s sad to see the way this company treats its employees. Unfortunately, this isn’t the first time employees of some branch of Dodge Chrysler Jeep Ram have been mistreated this way. If management is allowed to mistreat their employees like this, I can’t imagine how they treat their customers. From personal experience with a Chrysler | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Brooke BucknerWrongfully terminated a loyal employee, on top of a personal experience I had here that was unpleasant. Tried selling me an overpriced used Jeep, one year ago. Test drove the said Jeep and heard and felt a grinding noise. The salesman’s tried to play it off saying the car has been sitting for a period of time before being placed in t | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ W SAbsolutely trash and terrible customer service. Everything here is more expensive than everywhere else and they treat their employees and customers like garbage. They are known to lie and withhold information from customers about cars they buy. BEWARE AT ALL COST. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Mike MarshallThey can’t even match the price of a vehicle to their own employees. An employee of 25 years. Highly recommended going somewhere else like Dick Huvaere’s in Richmond | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Liana LittleWrongfully terminated an employee | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Dominik BelavyJust read a terrible story of you firing a man for getting a good deal on a vehicle from another dealership. I don't think folks are going to be interested in buying cars from y'all with that kinda behavior. Shame on you. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ D SI would highly recommend everyone to go to another dealership. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Zach BrownManager is disgusting. Purchased a new 2026 Ram and motor blew right away. Dealer wouldn't help me and manager told me off | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Young IncDo not trust a place that treats an employee of over 25 years the way you did. No ethics. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ The Y ChannelUnprofessional. Do not recommend. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Jason EdgertonI’ve worked at shady dealerships but none of them treated employees like you do | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Young YWould rate 0 stars, but not able to. Awful experience, managers do not care for their clients or employees. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Tanya ReneeCan't trust a company who fires a loyal employee after 25 years. I bet you didn't expect this did ya?! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Ellie RothrockNo loyalty or respect from these guys. Spend your hard earned money elsewhere. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Max DivitoHad a bad experience with this dealership years ago when turning in a lease. Vowed never to return. To hear that they fired an employee that had been there 25 years because he made a financial decision that made sense just shows what kind of leadership this dealership has. Will continue to not do business with them!! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Paige PaperdAfter decades of loyal service, an employee was fired for leasing a same-brand vehicle elsewhere to save money. Loyalty clearly isn’t valued here. I wouldn’t recommend doing business with a company that treats long-time employees this way | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Cierra LThey are not a go to for vehicles. From my knowledge being loyal to them, will not guarantee they will be loyal back. Imagining giving 25 years to a company, trying to stick with said company but get told no. So you decide for just that ONE vehicle for your child; you’ll go elsewhere, then because of it, you’re let go. FIRED. If you | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Alexis PearcyWrongful termination of a loyal and dedicated employee. Disgusting management | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Victor BremerI would give this place ZERO stars if I could. There are plenty of better dealerships in this area…. Do yourself a favor and go somewhere else. DONT DO IT!!! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Fahmida SyedaIf they can’t give a fair price to their employee of 25 years they’ll never do that for you can’t believe he got fired for that he deserves better and he will get it too. In this economy treatment like this from the higher ups is appalling. Watch out. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Mitch Tedhamsi work in car sales as well & i am in disbelief to what y’all did to that man that’s been there for 25 YEARS! y’all should be ashamed! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Brittney EdwardsKind of pathetic you'd terminate an employee for helping his daughter purchase a vehicle elsewhere when you refused to price match the same vehicle at your own lot. God forbid someone make a fiscally responsible decision that has nothing to do with their employer. And after 25 YEARS of service for your business? Yeah, pathetic. Have | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Me MemesUnprofessional business. Not nice people. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Cynthia MikuszewskiIf they can’t be trusted to treat their employees with respect and integrity, then you should not trust them with your business of purchasing or servicing a car. The salesman requested the dealership that he worked for to Match the $200 less per month payment of a dealership an hour away. His management team would not do it and whe | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Deyonis Hinton, Sr.Treats their employees like garbage. I would never purchase a vehicle from this place. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ KevinTerrible Management... Wrongfully FIRED Salesman that's been with them for 25+ Years unethically !!! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Nick FiruI sell vehicles and been in the car business for 7 years Disappointed in Chrysler Dodge Jeep Ram of Sterling Heights After hearing that a sales consultant who dedicated 25 years of loyalty and service was terminated simply for purchasing a vehicle from another dealership the same make and model he sells I am beyond disappointed. If | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Kaylin VinesTreats employees with no loyalty or respect…If this dealership won’t even match another dealers price for a salesman that has been there for 25 years… they won’t do it for you… good luck getting a good price here… clearly they are NOT the best! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Mark TeagueWould leave less stars if possible | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Nick BujanJohn Spica sold me my 2001 Dodge Neon R/T about 24 years ago when I was 16 years old. Clearly John was a great salesman and made quite the impression since I still remember him 24 years later. John was recently terminated because he chose to buy a car from another dealer at a lower price, which Sterling Heights DCJR refused to matc | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Ashley KaveloskiFiring an employee because he got a better deal somewhere is disgusting and then lying and saying there’s more to the story when there’s more to the story ?????????? wild work, hope you lose the lawsuit. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Larry JordanJohn is the man, and has always taken amazing care of us. Imagine firing an employee because he won't overpay for a vehicle another place sold him for less. Criminal | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Billy RayIt's not hard to be a good person, to be a good boss, to make good business decisions, and seeing as this dealership has failed at all aspects doing a very simple task, they can't be trusted with making the best decisions for over priced vehicle sales, take ur business else where, it could save you $200 a month | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Avila CollazoThis is for firing somebody that works for you 25 years like it’s nothing just because he bought in another place because you fill him as a worker | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ The PatricksPlease take your money elsewhere. If they have no loyalty to their own, why would they do right by their customers. There are many other options other than this overpriced dealership. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Kiki Katewho fires someone over going to a different dealership for a vehicle ?? yall blowing up on Facebook! YALL R RIDICULOUS | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Jake KorpasDon’t do business here save your money and time | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Kris TrewhellaIf these claims are true you deserve all this backlash. Awaiting your corporately approved response. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Keegan LaurentManagment fired an employee over 25 years all because the family found more reasonable priced vehicle elsewhere, extremely sad to hear. He is extremely in the wrong. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Attila MolnarAwful management. Steer clear of this dealership. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Tiffany Thompsonyou fired an employee who gave you 25 years of dedication because you didn’t want to lease him a car for a price he could find elsewhere. what an absolute joke. loyalty means nothing, and this place treats people inhumanely. i’d suggest driving an hour and a half way to save yourself the $200 a month. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ LURKN Stallion94Management is hot garbage. Save yourself the hassle and make the drive elsewhere | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Unknown ManFired an employee of 25 years for leasing a car at another dealership for his daughter that was $200 leas than they even offered. If they screw over employees like that, imagine how screwed over you are getting as a customer. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Christopher BlackmerI would buy a car from a shady car lot before I bought one here. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Greg DNice way to take care of your employees. I heard this place sucked before, now it is confirmed. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Theresa WrightAlready had a poor experience a few years ago but decided to come back and update. GLAD I DID NOT GO HERE. Ruining a life over $200- can't imagine the hassle I saved myself from when I did not buy here. They are probably ripping everyone off. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Mya EdwardsShameful and disloyal to a long term employee because they wanted a better deal than you, as their employer, could provide. If you didn’t have the exact one for the exact price then that is not his fault he was encouraged to shop elsewhere. You should have been more willing to accommodate that $200 wasn’t going to break you. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Kevin GlegolaFiring someone after 25 years of service for going somewhere else is wild | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Syed T.I would never purchase a vehicle or get service done at this dealership given the way they treat their employees. Shameful! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Lance KalnaiManager is awful and hateful person, I would recommend you use any other dealership. He treats his employees terribly! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Jerwarski MarshallI would never do business with a place that doesn’t value their employees | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Yasmyne SmithVery unprofessional, disloyal and non compassionate for people. WHERE IS THE COMPASSION | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Taryn DoverUnprofessional. No client loyalty. Find a better or same vehicle from another dealership. Don’t waste your time with this place. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Stephanie TThey fired a long-term salesman of over 25 years because he bought a car $200 cheaper a month for his family , from another dealership of the same brand because they wouldn't price it match for him. He made the smarter financial choice for his family and you choose to TERMINATE him?! That's just crazyyyyyy. I will be taking my busi | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Tyler HillikerI’d give zero stars if I could, terminating an employee for purchasing a vehicle you did not have in stock, nor would you match the price is absolutely pathetic, speaks volumes of the management you employ and just how trash they are and what you represent. Do better | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ meahThey terminate their workers of 25 years because they decide to spend their money at a different dealership for their daughters car. Poor management and the fact that this is how they treat their long term workers is sad. They worked for that money at your poorly run company, they surely can spend it wherever and however they please, | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Kourtnie BoltonA friend of mines dad was fired very unprofessionally. After giving them 25 years of professional service! Hope they address this and make things right for the family. I’m so sorry this happened to your family and your Dad Dom! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ CJ KozzI wouldn’t support a business that terminates an employee for getting a car from a different dealership because they value profits over satisfaction of their own employees. I understand not selling a car for cheaper but to terminate someone for shopping at a different dealership 2 hours away is bonkers. Michigan being at will is the | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Lizzy AlwineThere are competitive locations (within an hour!!!) that offer lower monthly payments. This place WILL NOT price match or do JUST BUSINESS BEWARE. Go somewhere else!!! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Sparkly JellyThis place I not a good recommendation, the manager will worsen your auto , he does a crappy job , and gots an ugly heart, please don’t go to this business, they charge too much also, you’re better off going somewhere else even if this is the closest place to you. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Roberto RosarioLeadership should be ashamed of themselves | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ boby joeService was terrible the salesperson kept asking who I was and how I heard of them. Not sure why I got grilled so hard for cars you could tell had issues not visible to your average customer sketchy experience beware | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ anjyeagerDo not buy from this place! They do not value their employees! Google or search Facebook on the story about how they fired an employee of 25 years of service for his daughter and him purchasing a car at another dealership an hour away because his manager refused to match the payment/price of the other dealership which was $200 cheape | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ DYall know you’re wrong for what you did. Why would I ever want to buy a car from a dealership that shows no loyalty to their employees but expect a paying customer to be loyal to them?? NO THANKS. If I could give 0 star I most definitely would. Take your business elsewhere to a more professional dealership. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Staci MatneySo sad how management treats a faithful employee after 25 years. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Logan HerronThis dealer is terrible. Not willing to compete with other dealers apples to apples. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Thomas ThomasI just read a very sad story of the manager of this location making a foolish, uneducated, immature termination of dedicated employee of 25+ years for purchasing a vehicle from another dealership because it made more sense for said employee financially for his family. A very foolish decision with the platforms people have today. I’m | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Colin GilesWhat kind of business refuses to honor a better price from elsewhere for the exact same make/model for their own employee’s family, then FIRES that employee for getting that better deal? Never taking my business to a place like that. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Andrea SnowSales manager is extremely unprofessional and lacks integrity. I will never do business here. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Brett HuntTerminated employees because they refuse to price match and don’t keep all vehicles in stock, so a nice salesman got fired because of the incompetence of the management. Ridiculous place with awful work standards please go somewhere else! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Sarah LeoneImagine wrongfully terminating an employee of 25 years and then deleting all the poor reviews that are left for your pathetic dealership. How about, instead of cowering behind your keyboard, you make things right with your loyal employee. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Kyle KincaidDon’t waste your time there’s better dealerships. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Nikki THeard this dealership doesn't treat their employees right! They fired an employee who found a vehicle that was $200/month cheaper elsewhere. If the dealership has matched the competition, their dedicated employee wouldn't have needed to go elsewhere! Shame on this dealership! Shop elsewhere you'll get a better deal!! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Garett742It’s cheaper to go elsewhere. Rude and disrespectful. Save your money, there’s other dealers with better stock and beyond cheaper monthly payments on leases. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Jonathon KestoHead to Rochester better pricing and they are willing to price match | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Boosted MaysWouldn’t do business here. Wish I could give 0/5 | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Firas MarenkosFired one of their long term salesman because they bought a car 200 dollars cheaper a month for their family from a dealership of the same brand an hour away because it was better financially for their family. Wild. Great thing I saw this activity before getting a ram from them, going to another dealership for sure now. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Yousif QachiThey should be ashamed of what they did to that poor guy | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Robyn PI will choose to not do business with this company. DO BETTER Sterling Heights dodge Chrysler jeep ram. Shame how you treat people. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Ed IvanovSold a friend of mine a car they rolled the miles back 100,000 miles when he asked the manager about it he said it’s very common in the used industry. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Miecha BryantTo terminate an employee simply because they chose to purchase a vehicle from another dealership is absurd. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Alec WilsonThankfully have never done business with this dealer but, seeing that they let go a salesman of 25 years for something so miniscule says a lot!!! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Jared PetersWorst dealership ever! Especially upper management! | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Steven BWould leave 0 stars if I could. It’s shameful how you fire an employee of 25 years because him and his daughter leased a car at another dealership over an hour away because you guys would not price match after he asked if you would! A $200 a month difference at that? How much are your other cars marked up? Shady | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Robert RhynderssImagine firing someone because they bought a car from somewhere else, hopefully this won't be around much longer. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Lynsey AmthorSeeing online how poorly they treat their own employees, I can’t imagine their business practices towards customers is any better. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Prestige Brothers EntertainmentAs a business owner, I wouldn’t recommend doing business here. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Steffinie BucknerThis dealership is greedy. Willing to fire a veteran salesman because your business is price gouging and he did what what best for his family is shady business practice. If you want people to buy from your dealership then price reasonably. If they are willing to do this to their own employee's, I can only imagine how they treat their | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Emily NewbyThe lack of loyalty to employees that have served your company for 25 years is appalling. Do better, treat your employees better. | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Brandon SchiemanTreats employees like garbage. Imagine how they will treat you as a customer. AVOID | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Hope JacksonYou chose to fire an employee of 25 years over a vehicle leased by the same company well over an hour away for his DAUGHTER when you did not have the same vehicle and price match available. How dare you treat employees like this? | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ Ricky OThey won’t price match a measly $200 dollars for someone whose made them hundreds and thousands of dollars over the span of 25 years, if they’re that scummy to their own employees who knows what shady practices they use on their customers? | Read Full Review10/16/2025 12:00:00 AM | Google
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★★★★★ noobstalker1Just go somewhere else bad vibes here | Read Full Review10/15/2025 12:00:00 AM | Google
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★★★★★ Manny CortezThe GM mark fired an employee over going somewhere else for a car. Never support them! | Read Full Review10/15/2025 12:00:00 AM | Google
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★★★★★ Mark JonesTerminated an employee because he bought a car from another dealership. The GM has done this in the past. Stay away. | Read Full Review10/15/2025 12:00:00 AM | Google
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★★★★★ Justin KwiatkowskiNice to know we live in a world where loyalty doesn’t go both ways. Bought a car from here, never doing business with you again. Standing up for what is right and moral is worth more than buying from an unethical company. | Read Full Review10/15/2025 12:00:00 AM | Google
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★★★★★ anthony bandyRichmond dealer best in macomb county | Read Full Review10/15/2025 12:00:00 AM | Google
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★★★★★ Enjoy138Terrible rude people that only think of their employees as numbers and not human beings | Read Full Review10/15/2025 12:00:00 AM | Google
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★★★★★ Laura SemaanDon't buy from here! This dealership doesn't understand loyalty and how to take care of their employees. To fire an employee because you wouldn't match a $200 deal so they instead went somewhere else. Shame on your dealership. | Read Full Review10/15/2025 12:00:00 AM | Google
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★★★★★ Cierra SmithMy salesman Chris was awesome. He was very patient and knowledgeable. He walked me through all of my options and made sure I got the best deal possible. | Read Full Review10/13/2025 12:00:00 AM | DealerRater
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★★★★★ Cierra SmithMy salesman Chris was awesome. He was very patient and knowledgeable. He walked me through all of my options and made sure I got the best deal possible. | Read Full Review10/13/2025 12:00:00 AM | Cars.com
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★★★★★ Terri OsowskiBrought my Dads Journey here for front bumper replacement. They said they’d have to put a new bumper on, the old one had a clip that wasn’t replaceable. $2000 repair. We left old bumper in trunk of journey. Had my nephew take my dad to pick up vehicle. When I went to my dad’s house few days later, I looked at his bumper. Had sam | Read Full Review10/5/2025 12:00:00 AM | Google
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★★★★★ Will WaltersIn June 2025 my Dad Brought our 2014 Dodge Journey SXT in for our transmission failing. We got it Replaced at this Dealer and After the long wait time for the Vehicle we got the car back and everything was great till i tried to take the Wheels off. The Service Techs torqued the lugs on the front wheels till the impact wouldn't tighte | Read Full Review10/3/2025 12:00:00 AM | Google
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★★★★★ Jp JoansGreat experience was in and out within one hour which I did not expect. The Service Advisor Shelby was phenomenal. | Read Full Review9/26/2025 12:00:00 AM | Google
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★★★★★ Dairek YaldooI just wanted to give some feedback about William Khoshaba, the salesman I worked with. He was incredibly professional, super helpful, and made the whole process smooth and easy. He explained everything clearly, never rushed me, and really respected my time. He even let me choose the day that worked best for me and worked with me eve | Read Full Review9/25/2025 12:00:00 AM | Google
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★★★★★ Kelly MI had brought my car in on Monday for some repairs needed from an accident. Job was completed Wednesday with no issues. They dropped my car off to me and even cleaned the inside. Best service I’ve had in a while! | Read Full Review9/18/2025 12:00:00 AM | Google
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★★★★★ Maryam DawoodThe worst experience at this dealership was very very disappointing I found that some “LYDIA KASSAB”of the staff spent more time gossiping and creating drama than providing professional customer service and actually working on what they are supposed to do It felt unprofessional and uncomfortable, and it made me question whether this | Read Full Review9/17/2025 12:00:00 AM | Google
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★★★★★ DennisVI worked with Bill Reed to lease my truck. I can not recommend him enough. Took the time to listen to what I wanted, did not pressure me at all, and got me exactly what I was looking for. There was one small issue, not Bill's fault at all, but he went way out of his way to solve it for me. This was the fifth or sixth time leasing thr | Read Full Review9/12/2025 12:00:00 AM | Cars.com
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★★★★★ DennisVI worked with Bill Reed to lease my truck. I can not recommend him enough. Took the time to listen to what I wanted, did not pressure me at all, and got me exactly what I was looking for. There was one small issue, not Bill's fault at all, but he went way out of his way to solve it for me. This was the fifth or sixth time leasing thr | Read Full Review9/12/2025 12:00:00 AM | DealerRater
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★★★★★ Jerry WilliamsI took my vehicle in for an A.C. problem (a leak in the system). They replaced the compressor, which did go bad while I was driving it (bad bearing), received my vehicle and 2 weeks later was still having problems with the A.C. So I took it back and then they said it was a bad evaporator, which I had to have replaced…2 weeks later I | Read Full Review9/11/2025 12:00:00 AM | Google
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★★★★★ Matthew TischbeinThe cashier was playing on her phone right in front of me when I came to pay for $55 a quart oil. | Read Full Review9/10/2025 12:00:00 AM | Google
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★★★★★ DBOYNO DCOYStop by for service this morning and they were fast and great with my truck very friendly would definitely recommend Lionel was the gentleman who helped me by way | Read Full Review8/14/2025 12:00:00 AM | Google
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★★★★★ Pankaj PanchalExtremely Poor Service – Damaging Stellantis’ Reputation I called this dealership for a recall repair. They gave me an appointment and told me it would take only a few hours. When I brought the car in, I was told I had been given the wrong information — the job would actually take a full week. I asked for a loaner vehicle and was t | Read Full Review8/12/2025 12:00:00 AM | Google
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★★★★★ Julie MarinelloIf I could give zero stars, I would. I bought my Jeep (new lease) in April and had to bring it back within a week because of multiple warning lights going off . They kept my Jeep for two months with almost no updates. Calling their service department is pointless, the phones just ring and ring , and when you finally get through, you’ | Read Full Review8/11/2025 12:00:00 AM | Google
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★★★★★ JMIf I could give zero stars, I would. I bought my Jeep (new lease) in April and had to bring it back within a week because of multiple warning lights going off . They kept my Jeep for two months with almost no updates. Calling their service department is pointless, the phones just ring and ring , and when you finally get through, you’ | Read Full Review8/11/2025 12:00:00 AM | DealerRater
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★★★★★ JMIf I could give zero stars, I would. I bought my Jeep (new lease) in April and had to bring it back within a week because of multiple warning lights going off . They kept my Jeep for two months with almost no updates. Calling their service department is pointless, the phones just ring and ring , and when you finally get through, you’ | Read Full Review8/11/2025 12:00:00 AM | Cars.com
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★★★★★ Imad AliShane Watson and Marissa (I hope I didn’t spell her name wrong) in the service department are both phenomenal! I was going through a lot of frustration with getting my car serviced through many dealers and also stellantis themselves but out of everyone Shane and Marissa were the only people who were able to not only help me out but p | Read Full Review8/8/2025 12:00:00 AM | Google
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★★★★★ Maryam ShthaeaWe had the best experience with Duleer Enwia for my mom 2025 wrangler. Thank u so much for all the help and advice you gave us. | Read Full Review8/1/2025 12:00:00 AM | Google
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★★★★★ Crystal's TripsThis is a bit much. I made an appointment 2 weeks ago to repair some maintenance issues. When I arrived they said, they couldn't help me because there's a 72 hour wait for DIAGNOSIS, not repair, and Chrysler will not pay for a rental over the weekend. (Its friday) I shared that this should have been explained prior to my arrival. The | Read Full Review8/1/2025 12:00:00 AM | Google
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★★★★★ Brian McGrailI have been waiting 3 weeks for diagnosis that I was told would take 72 hours to complete. It also has been very difficult to get someone from the service department on the phone. I would not go to this dealership again. | Read Full Review7/29/2025 12:00:00 AM | Google
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★★★★★ Tom OrlandoI got my last two trucks from there. great place | Read Full Review7/22/2025 12:00:00 AM | Google
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★★★★★ Sean HugsWe had a great experience with Joe Ancona. He was easy to work with, knowledgeable, and helped us through the whole process to purchase a used Jeep Compass. Thanks again, Joe. | Read Full Review7/19/2025 12:00:00 AM | Google
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★★★★★ Chuck BralTrying to stay objective, trying to give facts. But that doesn’t mean my 2 star rating reflects objectivity. Their Policy is after drop off you will wait 72 hours for diagnosis (I’m on day 6 from my actual drop off date & time). This is in business days, not weekends or holiday. The date/time promised on the receipt is end of day on | Read Full Review7/19/2025 12:00:00 AM | Google
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★★★★★ Chuck BralTrying to stay objective, trying to give facts. But that doesn’t mean my 2 star rating reflects objectivity. Their Policy is after drop off you will wait 72 hours for diagnosis (I’m on day 6 from my actual drop off date & time). This is in business days, not weekends or holiday. The date/time promised on the receipt is end of day on | Read Full Review7/17/2025 12:00:00 AM | Google
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★★★★★ Chuck BralTrying to stay objective, trying to give facts. But that doesn’t mean my 2 star rating reflects objectivity. Their Policy is after drop off you will wait 72 hours for diagnosis (I’m on day 6 from my actual drop off date & time). This is in business days, not weekends or holiday. The date/time promised on the receipt is end of day on | Read Full Review7/16/2025 12:00:00 AM | Google
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★★★★★ Ray HI have a recall on my 2020 Ram I called them to get scheduled she said we are not be able to take your car because it’s restricted Rebuilt title how ever I told her why is that still my car has only 57000 mile she hang up my call disrespectful lady 8/17/2025 10:14am I wish I can give you 0 star | Read Full Review7/16/2025 12:00:00 AM | Google
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★★★★★ James AhernSCAMMERS! My sales lady verbally quoted me a price on an extra, and they tripled the price. I missed the price increase because they included it in the taxes and extras line item. I called the manager and owner, and they did nothing. Then my sales lady tells me insurance will pay me the inflated price as if to imply I should make a f | Read Full Review7/13/2025 12:00:00 AM | Google
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★★★★★ Louis CahoursI have to say that I am totally satisfied with the service. Had the journey front facia straightened out and they even adjusted the fender on the passenger side. Bought it used and the previous owner hit a deer but the shop that fixed it left out a lot of parts and it had a sag a 1/4 or 1/2 inch Gap, but now it looks like it just cam | Read Full Review6/30/2025 12:00:00 AM | Google
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★★★★★ Lisa SchmidtSee photos in comments and video supporting. Was told I “couldn’t be satisfied and to go elsewhere” by service dept. | Read Full Review6/30/2025 12:00:00 AM | Google
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★★★★★ Brittney DodgeRalph L is the best Sales employee we have ever encountered. My family has always purchased Chrysler- made vehicles and stumbled across Ralph 6-ish years ago. I have gotten my past 3 leases from him. He treats us like his own family. He is fun, so kind, and devoted to making sure his clients feel supported. He talks through every det | Read Full Review6/11/2025 12:00:00 AM | Google
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★★★★★ Emillo EliasI wish there was a way to do 0 star. This place sucks. I scheduled an appt last week for service, I get there they said they would have to keep my car by them for 3 days. It’s a 2024 Durango with warranty still on it. They said they don’t have a rental to give me if I needed a rental I would have to reschedule for next week and call | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Sarah HuntI leased a 2023 Jeep Compass from Joe Clement and my tires are already bad and I dont even have 25,000 on my jeep, on top of that two of my tires had nails in them from the get and to top it allllll off my tire just blew and I DONT EVEN HAVE A DONUT IN MY CAR! NEVER come here to lease or buy a vehicle. Even the sales process was rush | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Gorgees ZayaThank u guys u are the best and big thanks to the manger Daivd and Wileam ???? | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Darlene YeoWe purchased a 2024 Dodge Durango 4 months ago that was used to test drive and had over 5000 miles on it. Salesmen Duleer E. Sold me a lemon. Since I had my car the engine has overheated causing coolant to leak and smoke from the hood of my car and internally through the vents. My car could have caught on fire due to the severity. D | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Jtassell9702Everyone at Sterling Heights Dodge were so nice and accommodating! Very helpful and ready to answer all my questions. Chris, are salesman, was awesome! He really went above and beyond for us. | Read Full Review4/30/2025 12:00:00 AM | Cars.com
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★★★★★ Jtassell9702Everyone at Sterling Heights Dodge were so nice and accommodating! Very helpful and ready to answer all my questions. Chris, are salesman, was awesome! He really went above and beyond for us. | Read Full Review4/30/2025 12:00:00 AM | DealerRater
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★★★★★ kimyacksTook the time to get to know us and what we wanted to find something that worked for us. | Read Full Review4/28/2025 12:00:00 AM | DealerRater
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★★★★★ kimyacksTook the time to get to know us and what we wanted to find something that worked for us. | Read Full Review4/28/2025 12:00:00 AM | Cars.com
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★★★★★ Rimon Mleased a new ram from Sterling Heights Dodge. Duleer the sales consultant I spoke with didn’t waste anytime, The minute I contacted him told him the specs that I needed in the ram. He quickly found me one within 15 minutes, called me back and the deal was sealed. Made the transaction smooth fast very professional polite would defini | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Annmarie OlsowyGreat experience, sales person Darren is wonderful. He makes you feel very comfortable and makes sure you are very taken care of. He is top notch. Dawn the finance person is so remarkable and kind. Both Darren and Dawn are truly the best. If I could I will give them 100 stars. Ann Olsowy | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ AmpowerAll you need to know is they don’t answer the phone. You literally can’t get service because they don’t follow up and just transfer you to a voicemail, don’t waste your time and go to this dealership. Horrible experiences!!! | Read Full Review4/7/2025 12:00:00 AM | Cars.com
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★★★★★ AmpowerAll you need to know is they don’t answer the phone. You literally can’t get service because they don’t follow up and just transfer you to a voicemail, don’t waste your time and go to this dealership. Horrible experiences!!! | Read Full Review4/7/2025 12:00:00 AM | DealerRater
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★★★★★ Taylor TaliaDuleer was my sales rep and he did an outstanding job at helping me get approved for my first car! Definitely recommend him for all car needs! He worked very hard to get this done for me! | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Kiana MerriwetherDo not recommend. I was sold a vehicle by Byron, who did not disclose to me that the auxiliary battery was going bad and my start/stop feature would not work. I have only owned the vehicle 3 months and the engine went off for this reason. I was told I would have to pay over $300 to replace the battery when it was bad when I purchased | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Dawn PulinkoI own a 2015 jeep renagade. My local garage wasn't equipped to do any of the internal engine work I needed so i,had it towed to st hgts cdjr. Gena was my service person and to say she was awesome is an understatement.. She kept me informed and went way beyond to help me. Thank you Gena ?? | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ JOLIAN YOUHANAwe took the minivan grand caravan 2018 for multiple services everything went really well, excellent job and for less than 3 days and I loved the Text message service always I can ask a question or get updates on the car. Shelby is the best thanks a lot | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Kathy RajalaTurned in lease & purchased new 2025 Jeep Compass. Wonderful patient salesman & Manager. So happy my son took me there. I will tell all my friends. | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Rblattert23The only time the service has been good was when I purchased my vehicle from the dealership. Anytime I have needed an oil change or a recall, the service was horrible with the staff extremely rude. I can not recommend enough to NOT go to this dealership. I’ve learned my lesson after three times of continual horrible experiences. | Read Full Review3/26/2025 12:00:00 AM | Cars.com
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★★★★★ Rblattert23The only time the service has been good was when I purchased my vehicle from the dealership. Anytime I have needed an oil change or a recall, the service was horrible with the staff extremely rude. I can not recommend enough to NOT go to this dealership. I’ve learned my lesson after three times of continual horrible experiences. | Read Full Review3/26/2025 12:00:00 AM | DealerRater
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★★★★★ Vali Nesanlydia promised us one thing and did not come through on anything. She gave us all the information about prices, and at first we agreed to just wait because it’s not what we wanted to pay. When we said no to gettting the new car, a week later she promised that we wouldn’t have to pay anything from the previous lease, and then we agree | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ Rani JabouriI had a fantastic experience working with David Kajy while leasing my new car! He was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. David took the time to answer all my questions, explained everything clearly, and went above and beyond to ensure I got the best deal. If you're looking to lease | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Jimmy SeverinWhat an amazing experience. This is a great group of people. Everyone was so nice and accommodating. I got a great deal on the exact truck I wanted and will send everyone I know here. Thank you again Sterling Heights Chrysler! I love my truck! | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Lloyd DissmoreWas there for a couple of recalls, Shelby day was very helpful and polite which is important | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Deanne LaTulipTony from the service department that claimed he was the Supervisor was extremely disrespectful and obnoxious to me & my mom then threatened me that I would not get my car for one week due to a battery!! I asked to speak with the manager and he refused. So my mother asked for a manager and he was one and gave her a good service. Than | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ ahopper94Bill worked endlessly to ensure we stayed within our budget. He has helped my family with vehicles for years. I cannot recommend him enough!! We are so glad he has was able to get us our new Jeep Grand Cherokee. | Read Full Review2/6/2025 12:00:00 AM | DealerRater
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★★★★★ ahopper94Bill worked endlessly to ensure we stayed within our budget. He has helped my family with vehicles for years. I cannot recommend him enough!! We are so glad he has was able to get us our new Jeep Grand Cherokee. | Read Full Review2/6/2025 12:00:00 AM | Cars.com
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★★★★★ RJ EvansDo your job! My wife’s 2022 Jeep under warranty has 22 codes and a fire risk recall. Come in for service and told no rentals. Why don’t YOU go get one from Enterprise? It’s no wonder you all are failing. Do your job, the absolute bare minimum, this is a 2022 (23 sticker) and you’ve all had Jeep Care or Jeep wave since 2021 that not o | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ amiee wadieGary Riashi has been selling me cars for over 20 years and I wouldn’t go anywhere else he’s a no BS kinda guy and he’s a definite asset to this dealership. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Brian CollinoTerrible experience. They had our vehicle for a week and found nothing. Cleared the "erroneous" codes and charged us a diagnostic fee even though they found nothing wrong. The vehicle experienced the same issues on the drive home and when I checked my codes upon returning home, the original fault code had returned. | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Carla NathanCheck yelp for my review. 0/10 highly do not recommend, RUN! | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ BryanThe service here continues to be first class! Shelby and her team get it done and done right! | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ MGEventsI made a service appt for my vehicle through their online system. Within the hour, I received an email cancelling. I called the service department to find out WHY and no could explain but the lady over the phone had plenty of attitude and offered nothing helpful as it relates to getting my car serviced. Of course I won't put my safet | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Andre HardyI have a fluid leaking from my gas tank and they said it’s normal. Some sort of feature that kicks in and causes that to leak. Cars officially one year old. My brother has the same car and has no leaking from his gas tank. I have been driving since I was 11 years old and I’ve never seen anything leaked from my car except from the ai | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ Baseem YonoTook my leased vehicle in for inspection and repairs. Dropped this off Monday and had it picked up late afternoon on Friday. They initially told me I would get a call later on regarding a rental since I wouldn’t have a vehicle while my lease was being repaired. Went 4 1/2 days without a vehicle and missed two days of work. When I ca | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Eric C Wilhelm RealtorI had a great experience with Genna. She was available when I called and she kept me informed all through the process. I highly recommend this Dealership ?? | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Brian TarantoHave taken my Jeep Grand Cherokee to this dealer for warranty oil and axle leeks, they had it in their possession both times for well over a month and a half. I get it back and the next day oil all over my driveway. I speak to the dealer asking if they could work with me and put me in a loaner they said no. Really come on now. Update | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Robert PhillipsNice place. I think they sell cars there. | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ KBVery helpful and a great listener. Chris is very knowledgeable and made my new car purchase experience great. | Read Full Review11/14/2024 12:00:00 AM | Cars.com
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★★★★★ KBVery helpful and a great listener. Chris is very knowledgeable and made my new car purchase experience great. | Read Full Review11/14/2024 12:00:00 AM | DealerRater
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★★★★★ Sandie GeibUPDATE 11/12/24 I feel the need to respond regarding the response from SHD dealership in this review! Let's be ?? clear here. NO I did NOT purchase THIS truck from THIS dealership, but THIS is the FIRST time that I've ever been told to take my business elsewhere... ESPECIALLY after dealing with YOUR SERVICE dept for OVER a month and M | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Mtevcame for scheduled test drive and the salesman went on vacation and nobody knew I had an appointment; other salesman told me they dont even have that car in inventory ; | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Lindsey IshoA very disappointing experience, lacking professionalism and communication. I was given the runaround multiple times, which led to a lot of unnecessary back and forth. Each visit was something new even though they knew from the beginning exactly what I was there for and what I needed. The employees have poor communication amongst eac | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ briantI have called and emailed John numerous times without any replies to a problem with the service dept. He does not reply EVER. Even his Service Manager Shane does not return calls or emails in regards to poor service work performed. I waited over 1 year for a resolution before giving poor reviews. | Read Full Review11/6/2024 12:00:00 AM | DealerRater
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★★★★★ Brian TarantoHave taken my Jeep Grand Cherokee to this dealer for warranty oil and axle leeks, they had it in their possession both times for well over a month and a half. I get it back and the next day oil all over my driveway. I speak to the dealer asking if they could work with me and put me in a loaner they said no. Really come on now. Update | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Sandie GeibTHE WORST MANAGEMENT (JOHN) AND WORST DEALERSHIP IN THE STATE OF MICHIGAN FOR SERVICE!! I was actually told by the manager of this dealership to take my business to ANOTHER DEALERSHIP! 30 days and counting dealing with the service department, THE ONLY service my truck has received was connecting it 6 times to be told EVERY SINGLE TIM | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Cindy ViktoriaI had an amazing experience at this dealership! Our sales consultant, David, was very knowledgeable and helped us find the perfect car! He listened to what we wanted and provided us with several options. The process was smooth and enjoyable. We will be back for all of our car needs! I would refer this place to everyone! | Read Full Review10/29/2024 12:00:00 AM | Google
