About Rochester Hills Chrysler Jeep Dodge
Rochester Hills Chrysler Jeep Dodge is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- 24 Hour Service Center
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Certified Technicians
- Free Estimates
Call (248) 845-4138 today to schedule your next appointment.
Our technicians at Rochester Hills Chrysler Jeep Dodge are ready to help you!
Rochester Hills Chrysler Jeep Dodge is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Rochester Hills Chrysler Jeep Dodge today at (248) 845-4138 to learn more
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★★★★★ David DavidNormally don't leave reviews but i feel that the dealership needs feedback. I've been coming to this dealership for years now, multiple cars leased from them and Giovanni in car sales is a professional and caring salesman. I have had a great experience dealing with him many times and he gets 10 stars across the board. (everyone else | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ MJ CookGreat service, responsiveness and all around customer experience. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Analin VargasI had a great experience with the advisor. He was very friendly and gave me excellent advice. I highly recommend this place for your car services. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Lizabsolutely amazing!! the staff was so sweet and david was amazing! he helped me understand so much about buy the car and they really set me up with amazing benefits and loan options!! | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Grace McDermottThey were so helpful and friendly and helped me lease my dream car! I had a great experience here. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Madonna BolekVery pleased with the work that the body shop did on my Jeep. Replaced the hood that was damaged by hail and the color was a perfect match. Everyone was very pleasant and any of my concerns were addressed immediately. A good experience | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ ArnoldMy service was quick with no delays. They did a great job. I will definitely use them again. | Read Full Review5/22/2025 12:00:00 AM | DealerRater
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★★★★★ Mark HallI called the dealership regarding a safety recall notice that I received on my car. The service advisor was friendly and told me that they needed to order parts and would call me in a couple of days to schedule service. I waited over a week and called back to learn that they needed parts did not come in yet and that he would call whe | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Michael CollinsVery nice job by the service team. | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ theresa ulrichThe service folks are very helpful and professional. | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Gus AttishaGreat place friendly very experience | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Polly PomaThis is my only go-to place for my Chrysler Pacifica! I especially appreciated and enjoyed the video that was sent showing an inspection of the whole vehicle. It was nice to see as we never get to view the undercarriage. Excellent and quick service. Thank you Rochester Hills Chrysler. | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Gyurgai434 KozhuharovaProfessional work! Thank you,John Imbs and Rochester Hills Chrysler Jeep! | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ sonia wallaceVehicle was fixed in a timely manner-I was kept informed and notified when vehicle was ready! Steve is excellent service advisor and everyone from the porters to the cashier are friendly and helpful! Highly recommend this service department! | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Morgan MattiGio was great! Definitely going to be getting my future cats through him. He made the entire experience so easy she stress free. | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Paul CharlierDid a great job. Communication was good. Worked with me. | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Ram pickupGot in early for my appointment and they took the truck and had it done early. Courteous team and very helpful. Was in for a recall, got it back washed and ready to go! | Read Full Review5/21/2025 12:00:00 AM | DealerRater
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★★★★★ Patrick HaireI can not say enough about the level of service I got from Russell the body shop manager. It took me a VERY long time to be able to get my vehicle in.He had preordered parts for me, to try and minimize me being with out the vehicle. There was just one crisis after another delaying my ability tp bring the vehicle in. Russell really | Read Full Review5/17/2025 12:00:00 AM | Google
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★★★★★ Garrett MetcalfWanted to learn about leasing one of their 4xe variants due to advertised incentives. Salesman was uninterested in explaining anything other than “Cherokees are less than wranglers” he let me drive a Cherokee because the wranglers were across the street. Showed me pricing I looked up before I got there on their website which was $350 | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Ray SkierskiEvery experience I have had at RHCJD has been very professional, informative and satisfying. From the knowledge and helpful ness of the service rep to the courtesy of the shuttle driver has been a very pleasant experience. This is my go to Dealership. | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Kyle ProchazkaDrew was excellent to work with. Had everything for a quick delivery. I highly recommend him! Will be back for future leases. | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Nancy BaraThis dealership and particularly the body shop did an outstanding repair job on my Jeep. Fender bender right rear and they found other issues as well. It was completed in less time than what they estimated and my assigned contact was amazing! She kept in touch whenever she had news. The techs and entire staff are so polite and profes | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Anthony LucajGIO is the man. He simplifies the process and just makes everything a pleasure. Highly recommend | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ PaulI received great service in the body shop! Service center was good for oil changes too | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Laurie MilesGreat service, kept me updated on work progress, finished work when promised, and took care of contacting the aftermarket insurance for coverage. Thanks! | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Manohar Y.GClear communication, Prompt and quick, I randomly called and asked to send the receipt on email. They sent it in seconds | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Ede MacLeodI love my truck! Perry V is a fantastic sales person! He is very knowledgeable and I felt like I was in great hands through the entire sales process! This is the second truck I have gotten through him and won’t be my last! | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Barb ZukeEasy to make appt on line, service tech guided me into fast line, the team quickly completed my multi point inspection, told.me I didnt need air filters replaced, and provided list of things to consider for maintenance in future. Great experience | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Rita LeverettGood and quick service, but expensive. | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ tony sellimanExtremely poor. 1. Extremely inadequate being up front regarding what is covered under warrant. Jeep compass only had 11,500 miles on it. I brought code showing that the thermostat was the issue. I also had a Car Bravo warranty. All they did was verify the thermostat was staying open by viewing temp while heat was on. Charged $160 sa | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ rth 1230Al Laity has a great service and parts team. Al has helped my entire family with our service needs since the 70’s. Unlike other dealers, it’s a pleasure to see Al and his team. Year after year they have always exceeded our expectations. Al may not know this, during many of our family gatherings my mom tells us if she took her car in | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Angie DiMaggioService advisor kept me up to date on the process of my repairs and tried to help facilitate the process of repairing the vehicle as quickly as possible. | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Emily RolderI had a great experience while getting my first lease with Anders! He was super helpful and answered any questions I had. Everyone I interacted with at the dealership was very friendly and I would definitely recommend to anyone looking to buy/lease a car! | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ Bruce WebsterThe scheduler is efficient and cordial. Routine service is speedy with early opening. Service accommodation for urgent situation was very good . | Read Full Review4/17/2025 12:00:00 AM | DealerRater
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★★★★★ MegPleasant experience. Very clean dealership with great lounge. Everyone was very helpful. Knowledgeable and friendly staff. | Read Full Review4/17/2025 12:00:00 AM | DealerRater
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★★★★★ Kevin ReiniAlways a great experience. They take care of my fleet of trucks perfectly. Never a glitch. Highly recommend. | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Lawrence StajdaDave C my sales person was very helpful and knowledgeable. He answered all my questions. He made the process easy. | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ Erin DettloffExcellent professional customer service. This is the only dealership I will conduct business with. | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ Gary GeigerThe sales people are always very friendly and I do get a courtesy car so that a big plus. I would recommend this dealership. However!!! This Jeep has had several problems, and it’s a continuous effort, dropping it off for another repair, and a current outstanding recall. Hopefully this will all get taken care of shortly, and this aut | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ Brandon GainerEverything was done to specifications, and it was an overall great experience. | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ DiepholzVery good facility, excellent staff, work was completed in a timely manner and car was returned washed | Read Full Review4/10/2025 12:00:00 AM | DealerRater
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★★★★★ Matthew LucasCommunication about my warranty and repair progress has improved. I trust these guys. | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Sarah HavensDominic, and the entire team at RHCJDR, were outstanding!!! I made an appt to get a quote for a trade in of my 2018 Wrangler and less than a month later Im driving the 2024 Wrangler I wanted. There was no pressure, stress or hidden fees/agenda. Dominic listened and helped locate the Jeep with my desired specifications. He kept me inf | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Jessica PedersonIvan G made my experience swapping out my 22’ Grand Cherokee L for a 25’ model as easy as can be! He even hunted down exactly what I wanted from another dealer. Great experience all around. | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Vasel LucajI had a great experience with everyone there and thank you to Ivan for everything and may Almighty God bless you all! | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Matt SmithWent in for tire rotation/oil change. They didn’t properly fill my tires during the rotation. I notified them and they immediately made it right by having me stop in to get them filled and provided a free rotation for my next trip | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Tammy LockeJust leased a new compass and the experience was awesome! My sales rep; Vince Kuzak was great to work with! He listened to exactly what I wanted and the budget I wanted to stay with and made it happen. He also helped me with my trade in. Showroom was also top notch and that coffee machine is on point. I’ll be back to work with Vince | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ jerald widmanVince was great, he just walked in the door and immediately asked if we need help. | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ gil lillerVery good service on replacement of my tires for 2021 Jeep Grand Cherokee | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ Alfredo GuadarramaIt’s the 4th time I take my truck because of the same problem. Last time I called several times to ask for the status and nobody answered my calls. I called in the morning to ask about what it's the latest time to ask for the shuttle, and somebody told me that the drivers left at 5:00, so, I asked if I schedule the return of my loane | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ jennifer hayesEverything was amazing from start to finish with Drew Mark. He made everything so easy and I would highly recommend coming here | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Mariam.ShamoI took my car to get serviced and Steve helped me out, he also gave me a free oil change and car wash too he’s just the kindest and so sweet and patient with his customers! While waiting there for a few minutes o saw an older customer walked in and asked Steve to put on some new windshield wipers he had purchased and Steve put them o | Read Full Review4/5/2025 12:00:00 AM | DealerRater
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★★★★★ Adam HalaseFor coming to purchase the car from out of state, this dealership didn't play games once I got there. Everything was as agreed upon with my interactions over the phone. I was pleased with my time at Rochester Hills. | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ Ellis Dekeith JeffersonShort wait time, and the car wash is on time definitely a plus | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ Betty SlamaCourteous, knowledgeable and I always get my car when promised | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ Filip DegajIvan Gjokaj is the best. Go see him for all of your new car needs. You can thank me later. | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ demarioI had an amazing experience at Rochester Hills Chrysler! From the moment I walked in, the staff was friendly, knowledgeable, and truly cared about helping me find the perfect vehicle. The entire process was smooth and stress-free, with no pressure or gimmicks. They offered me a great deal on my trade-in and made financing simple. The | Read Full Review4/3/2025 12:00:00 AM | DealerRater
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★★★★★ Alfredo GuadarramaIt’s the 4th time I take my truck because of the same problem. Last time I called several times to ask for the status and nobody answered my calls | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Alex HardyI had a great experience at Rochester Hills Chrysler Jeep Dodge! Darren in the finance department made everything smooth and stress-free—he really took the time to walk me through everything. And Cooper from the service department went above and beyond to make sure my vehicle was taken care of quickly and thoroughly. Top-notch custom | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Walter BrawnerThey did such a great job by keeping me informed about my vehicle explaining what was wrong and what was suggested to fix the problem thank you guys for what you do very satisfied with my vehicle repair | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ F SmolinskiVery cordial. I was contacted and kept up to date as the work progressed on my Ram truck. The girl that took care of writing the work order up was friendly and efficient . Great experience ??. | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Renee DiCiccoThe body shop did a fantastic job on my repair. Ed was extremely helpful with everything. | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Sherry Summers"I am truly pleased with the service I receive at Rochester Chrysler Jeep. I’ve been to other places, but none compare to the top-notch service here. The team is professional, knowledgeable, and always goes above and beyond to ensure a great experience. Highly recommend | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Stefanie WilliamsCustomer service is top notch here and I’ve never been happier with a vehicle purchase. | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Timothy StabnickI was in and out rather quickly leasing our latest vehicle. Love working with Vince Kuzak, he is always attentive to our needs and always seems to come up with the best deals. | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Kim GirardI love my new 2025 Jeep Grand Cherokee 4xe. My salesman Matt made my buying experience great. I’d recommend Rochester Chrysler Jeep to anyone! Lincoln Phillip always get the job done. | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Jeff MalinowskiActually, ZERO stars! Was a complete debacle and an absolute waste of my time! Your staff didn’t want to listen to me, stating something was amiss from getting my service checks, maintenance and oil change. Turns out it was EXACTLY that. I spent countless hours rectifying a problem you created and were not interested in hearing about | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Serena Kas-MikhaGio was amazing to work with. He goes above and beyond for you, highly recommend! | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Marcel KasmikhaThank you Gio for the honest, fast, and smooth transaction | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ brandon dadouAlways super helpful and welcoming. Always honest and upfront | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Jc BleibtreyGreat! I was looking at a used vehicle they had on their lot. I worked with Matt in the pre-owned building. They went above and beyond to earn my business. | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Jess KappoutaLoved working with Gio! He got me into my new lease so quickly and at a great price!! Definitely will be going back :) | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Dean ZelenakSales and service departments care about your needs and make sure you are given everything on your terms. | Read Full Review3/25/2025 12:00:00 AM | DealerRater
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★★★★★ Steve GageI have been purchasing vehicles from RHCDJ for several years now. I recently leased a new Jeep Wrangler from RH CJD. The overall experience was great. The staff were friendly, the showroom looks good and the lease process was quick and easy. I will definitely be going back in two years when my lease is up. Thank you. | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Charnele SandersMy car was fixed but no communication from them! Poor costumer service. They called once on the day of my appointment. I expected my car in 2-3 days. They never called, I called them. My car still wasn’t ready after 3 days. I waited 2 more days before calling again. Called twice, left messages and they did not return my call. I was w | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ mieschjrEverything was handled fine. Iam just not good using the internet.My salesman helped a lot. | Read Full Review3/23/2025 12:00:00 AM | DealerRater
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★★★★★ Gus LanningVery friendly and knowledgeable staff our salesman Anders was very pleasant to work with and got us a great deal I’ll recommend this dealership to all my family and friends. Super experience no pressure. | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Andrew SteeleEveryone we dealt with at the dealership was great. From the sales, to finance and even the owner. People are very kind, friendly and professional. We bought a 2023 Jeep Grand Cherokee with super low mileage and felt we got a great deal. I will definitely recommend the dealership to others. Thank you! | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Roy RoseThe dealership has always provided excellent service! I’ve been going here for purchase and service for over 25 years. | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Thomas StakVery professional, works with customer needs, and friendly too | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Mike HallVery pleased with entire experience from sales to finance. Everyone was friendly as well as professional. As a bonus, EVERYONE had to come say hello to my dog, who was enjoying all the attention. | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ big boomBody shop top notch quality work and a awesome staff keep up the great work guy’s and gal’s | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ James ResovskyAlways enjoy working with Steve in Service. I understand these new Electrical repairs take time to sort out. We had a rental so it all worked out fine. No issues with the Service Dept whatsoever. | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ G BThe dealership has a clean, friendly, warm welcoming environment. The service center is great too. | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Thomas KocsisHad a moderate rear end collision to my Jeep Gladiator and RHCJ was an approved collision repair source with my insurance company. They returned the car spotless including a substantial interior vacuuming and wipe down which it dearly needed. So happy to drive away in such a clean car | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Ahmad ZuqlamFriendly Staff. Know how to diagnose my issues and got it resolved. Thank you ?? | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Shivani SethiThe service took more time than they committed earlier. Other than that service was good. | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ John SThis was my second time dealing with this dealership, and unfortunately, it was another disappointing experience. The first time, they provided terrible customer service after my vehicle was broken into. They handled the repairs but returned the car to me with glass and dirt still inside from the damage—completely unacceptable. The | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Jim WratkowskiI brought my vehicle in for an oil change and a tire rotation. Regrettably when the tech completed his job did not securely attach the protective flap on the underside of the vehicle. This resulted in this flap, scraping the ground, and I had to bring the vehicle back two days later to have this corrected. If this job had done proper | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ M BHighly recommend this dealer! My salesman, Ivan Gjokaj, went above and beyond to help me find the perfect vehicle. A big thank you to Darren, Mike, and the entire team for their exceptional service. I truly appreciate you all. | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ Seth KuerbitzIf you're seeking the premier Chrysler, Jeep, and Dodge dealership in Metro Detroit, your search ends here. Their service department is exceptionally welcoming, the sales team is remarkably knowledgeable, and the overall experience is simply outstanding. What sets them apart is their dedication to customer care – you're treated like | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ todd calcamuggioReceived great customer service! Sales rep gave great information on both purchase and lease opportunities as well as purchase of used vehicles. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ DeMarcus GarrettMy experience was great. There was consistent communication and they had it diagnosed ahead of schedule. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Jeff GlaserGreat service and write up person. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Paul DuncansonI came in because of a slow tire leak. The quick lane was easy to use. Everyone that I interacted with was friendly and helpful. My car even came back washed! | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Jacob Byron******DEALERSHIP DAMAGED MY VEHICLE***** I brought my truck into the dealership for my tailgate handle to be repaired. After leaving my truck at the dealership for multiple days , the service advisor claimed that the issue was cause by the truck bed cover rather than the tailgate handle. I picked up my trucked returned home and took | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ robert daileyMike Bart was my salesman, he knows cars,especially Jeeps. Great experience. Have purchased 3 cars here and will buy another few. | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Barb KWe recently visited this dealership on a Saturday to verify they had NEW 2023 Dodge Charger Scat Pack’s available to purchase. Both my son and I spoke with Anders, and he was able to show us the cars, but we were unable to test drive due to the location of the vehicles and the batteries being dead. We spoke purchase price and a few d | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ Spidey BrosI brought my vehicle in for an oil change and Caitlyn was absolutely wonderful! I didn’t buy my vehicle from this dealership, I simply went to them out of convenience of location. She was thorough and attentive without being pushy. She let me know about some future maintenance issues I’ll be running into, and she did it in a way that | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Eva SMichael A. Thank you for your help in finding a good deal for our new lease. This is the second lease we have gotten from this place through Mike and both have been way better of a deal than any other place. Also Thank you Gio for all your help as well. You guys work great together in making sure your clients get what they need. | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ LamohoopsFriendly staff,excellent sales man,cool meeting the boss.Truck was clean and ready when promised | Read Full Review2/25/2025 12:00:00 AM | DealerRater
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★★★★★ ken braunA nice place to buy or lease a jeep. Vince Kuzak has helped me for many years now. I have recommended Vince and Rochester jeep to friends and family. In fact Vince sold me my first jeep a 2008 commander. Thanks for good friendly service. I like the remodel of your building | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Marcio CarvalhoBest Chrysler Jeep Dodge Ram dealership in Metro Detroit. I had to do service on my Grand Cherokee and Cooper (service advisor) took great care of me and was able service my car right away. | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Jim FryeHelpful staff, and very no knowledgable. Service was very good. Took care of two issues and I picked up my care the same day. They rotated my tires, but did not check the air pressure. All four tires were down 4-5 pounds. Other than that, I am very satisfied. | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Greg FarrandEverything went well very personal and friendly | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Scott DBought a brand new vehicle from them, sales side was fine on that end. My problem with this place is if you need any repairs done to your vehicle, you have to drop your vehicle off 5 days prior to your diagnostic appointment… Why does my vehicle have to sit idle in their lot for 5 days prior to my appointment?… I have to rent a car f | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Krystyna PohorilyAs a returning customer with Gary Sizemore at Rochester Hills Jeep dealership, I just leased a new Grand Cherokee. Not only is my new vehicle a 10/10, but per usual, so was Gary’s Assistance! He never fails to provide the best service, which keeps my family and I coming back! Highly recommend! | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ C MExcellent customer service received. Initial call to service department with Brad was 5 star. He was polite and very helpful and got us in, in a very reasonable time. Brad and the dealership did a great job quickly and we were very satisfied. We plan to do all our repairs and shopping there now. | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ J ShldsI can't speak about this dealership directly, but DO NOT buy a Chrysler Pacifica hybrid at any cost! We have had nothing but issues with our hybrid van. The battery has failed, and the Chrysler dealer wanted $18,000 to repair the hybrid battery. The van can not drive, even under ICE, when the hybrid battery fails. There are constant | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Bushra SadoonIt was very good experience to works with the agent that he give us a good deal on the Jeep compass 2024. I love the car and I will come back again definitely. | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Jason NajorMike and his team were awesome made my experience fast and easy thank you guys | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Kris MarcathI called Caitlin in the service department from out of state to order a tire. She arranged to hold the tire so when I returned to MI they could complete the repair. Greatly appreciate the assistance and customer care. | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Pat BelangerMy car was fixed beautifully and shiny clean! The communication throughout was very good and kept us up to date. | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Hayfa HaishaGreat overall experience! 10/10 | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Sara HobanVery friendly people. Service center was awesome.Keeping me up today and everything. | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Al DePoloSales person was super. Service was good. Had to have engine repairs done on 2 day old vehicle. | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Shannon CThe Service Department takes way too long. If they have a back log of vehicles, they should set appointments for customers that have running vehicles. Instead they accept the drop off and let your vehicle sit for at least a week before working on it. In the meantime you’re without a vehicle. | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Antique WisdomHad a recall fixed on my truck. About a week later the same issue reappeared, called service and explained the issue and was told over the phone it was not the same issue and had to make an appointment for service. Luckily the bed gate opened and since then the issue did not reappeared, so I cancelled my appointment (to save) but why | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ PJ FabNo other reviews matter except this one, believe me I found out the hard way. DO NOT BRING YOUR CAR TO THIS DEALERSHIP FOR SERVICE! In fact they were so unprofessional and sleezy I would never buy or lease a vehicle from here. I have never had such bad service at any dealership in 25+yrs. Here is my story, my experience has been an | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Jerry GustavusExcellent service they got me in-and-out within an hour and everything was perfect.Cooper the service rep I had went over and beyond to take care of the whole transaction, he even had the Great courtesy driver take me to and from my gym while waiting for my truck to be finished. Excellent Service!!! | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ Wpmccatty17Perry is the best salesman I’ve ever encountered everybody there was great I’ve bought both of my cars from here | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ Chester WhiteEverything was awesome as always great service and people were great | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ Thompson-sMatt is great if you need anything car related stop in and see just what he can do for you! | Read Full Review2/8/2025 12:00:00 AM | DealerRater
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★★★★★ Darren CampbellI’ve had great experiences with sales, service, and collision. They are my dealership of choice in the Rochester/Troy area. | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Phillip JonesDom is a great salesperson and his team all work together to get us the car we was looking for, if you won’t a car of your desired go see Dominick Polisano and his team, I highly recommend Rochester Hills Chrysler Jeep DODGE | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ DavidThe last time I took my truck in, they lost my keys. Which included 2 keys besides the truck key. They made me a new truck key and the service writeup guys said all the correct things. But, that didn't help mw with my house and work key. The service manager didn't give a care and was of no help. He didn't even take responsibility | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Marwan AlayanMike Acrawie is the best we always go to him for all our car needs | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ James RobertsZach Unruh was great - he worked with me regarding parts/prices and i was happy with the results. Also every employee who came upon me asked if i needed help. | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Gary WadeGreat job in the Body Shop. Repairs were perfect, and the vehicle came back clean. | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Dana AustinCooper rocked this order from before i even got the vehicle to dealership all the way thru till pickup! Great experience! | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Elizabeth SmithIt was good. They found the problem and fixed it. | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Diciccoantonia2Great service. Staff was very polite and helpful . Told me everything that was going to happen. Very satiso | Read Full Review2/4/2025 12:00:00 AM | DealerRater
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★★★★★ BrandonGreat dealership with friendly staff. Definitely got me the best price around. I dealt with Michael and Gio and they were both great! | Read Full Review2/4/2025 12:00:00 AM | DealerRater
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★★★★★ Jesse and Stephanie SteeleJust really wondering why this dealership had my mom’s jeep in there for 11 DAYS just to replace batteries….and a whopping 1000! She had to rent a car during that time as no loaner was given or even offered which cost another 800. I’m sorry, what?! She’s almost 80 years old and you’re telling me this is how she was treated? Or was | Read Full Review2/3/2025 12:00:00 AM | Google
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★★★★★ Traci S.I’ve always had excellent service here….and why I keep coming back! | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ evanajorCarol Z was incredibly helpful in scheduling my appointment. She was professional, friendly, and made the process quick and hassle-free. She took the time to confirm all the details and ensured that my appointment fit my schedule. I really appreciate her efficiency and customer service. Thank you, Carol! | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Julie CGreat experience, very friendly people and smooth process. And I love my new to me van! | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Steve MansourBrad Seeloff took care of my needs he was very helpful and professional, I own a blind company and took my work van in I had it back sooner than promised, thanks to all at this dealership. | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Susan HellaThis dealership is fantastic and they really care about their customers. I was so stressed out about my car. But Cooper immediately put me at ease. He was able to get me in a rental and worked with my insurance plan to get me an affordable price. I trust this dealership as they really care about you. | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Scott HarperWhen i picked my car up from service the issues i took it in for were back in 2 days. A waste of my time. | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Eric McCombsSteve in service was absolutely awesome from when I walked in the door to when I walked out. He effectively communicated during the entire repair of my vehicle and expressed great courtesy and professionalism during the entire process. Would travel the extra 20 minutes just to deal with his great customer service. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Marquatta JacksonI want to take this opportunity to thank Michael Gizzi, for providing an outstanding experience with my recent purchase. I have been knowing Michael for 10 plus years and I have purchased a number of vehicles from him. Micheal in my eyes is a wonderful friend and he has away of putting your concerns at ease. Michael is very professio | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Neily WagnerOn Sunday, my car was towed to the dealership with a suspected dead battery. Early on Monday, my service rep, Kyle Cowley, called to tell me that the service area was backed up due to the extremely cold weather. Kyle kept me informed about the progress of the service. In addition to the battery, another problem was identified and my | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Hammer TheHorseFantastic service and very pleased with my new 392 Rubicon. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Dallo1234Very clean and organized dealership and very friendly staff my sales person Mike was fantastic very knowledgeable and great customer service | Read Full Review1/28/2025 12:00:00 AM | DealerRater
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★★★★★ RositaannwilsonCooper explained the problem and how to tackle it. The service was prompt and I was kept updated throughout. | Read Full Review1/28/2025 12:00:00 AM | DealerRater
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★★★★★ Patricia BelangerIt was a reality experience. My last 2 Jeep vehicles were lease cars. I purchased my 2nd Jeep lease car. Had no problem during my lease time period. Jeep Compass #2 is a 2021 car with 26,000+ miles. It wouldn’t move forward while I was driving. Fortunately I was on a road in my neighborhood not a busy road or highway. I drove my car | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Stuart O'NeilGreat service, Steve is the best. Give that man a raise. | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ tom millerGreat dealership! Bought our Jeep Grand Cherokee there and they gave us an awesome deal. Took it in a few years later for some service work and they also did a fantastic job, especially Brad in Service. | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Goodaches readNeeded tire service on a Stellantis company vehicle on a Saturday. I was in another state and wife had a slow leak. Program requires using Stellantis dealerships but most service departments were closed. Rochester Hills was open. Service Advisor was knowledgeable and personable. Service tech was prompt. | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Dino FiliasGreat customer care at Rochester Hills Chrysler! 100X better than Serra Chrysler in Lake Orion. Rochester Hills Chrysler cares for their customers. I had a fuel injector that was covered under warranty as well as a power door lock that needed replacement. They were very accommodating and and conscientious of my time (and money). I wo | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ shuocheng jiangThey are a little bit pricey and slow but they always get work down and issue fixed at least for all my cases. | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Denise DegregorioCustomer service is definitely lacking. No one answers the phone to get a status on the vehicle repair and then you get overcharged for a battery. | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Rajmonda GurajNot very pleasant the costumer service very bad took my truck in for services needed a shuttle waited there for over one hour nobody checked back to apologize for the long wait had to call uber seems like all they care is to make the money and not the satisfaction of the costumers they should be extra nice for the amount of money the | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Samantha LainePerry is absolutely amazing! He truly spent the time trying to help me find the right vehicle for me and was always mindful of price point. | Read Full Review1/26/2025 12:00:00 AM | Google
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★★★★★ Jamie PlattMike and Gio are the dream team. | Read Full Review1/26/2025 12:00:00 AM | Google
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★★★★★ bstroh302Good friendly service. A pleasant experience. Always at this dealership I’ve been coming here for years. | Read Full Review1/26/2025 12:00:00 AM | DealerRater
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★★★★★ Denise BickettThe body shop did great work, and they communicated well every step of the way. | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Vivian HermizGreat customers service, fastest change oil. | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Janice DespresWe were very pleased with the service of Vince. | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Jacob ElliasBrad I’m service is the absolute man!!!! Thorough, kind, professional, and the best of the best. He represents Rochester Chrysler dodge jeep ram so well!!! We have been through 3 other CDJR dealerships for my Amazon vans and no where has taken care of our vans as well as Brad and Rochester CDJR has. These guys absolutely rock! | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Liz MckissackPerry, our salesman, was excellent. Very helpful, very detail oriented. Explained everything to me in detail and kept me informed every step of the buying process. | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ JRSRHCDJ exceeded my expectations with the quality of their work and communication. My service tech Steve is super helpful and very knowledgeable. | Read Full Review1/24/2025 12:00:00 AM | DealerRater
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★★★★★ Kristina UptainI was truly unhappy with the oil change I mentioned to service tech to top up the fluids especially the windshield wiper fluid which I told them was low since I had the alert. I reminded two advisors and when I left I asked my advisors did they fill the fluids she said yes. I waited almost 2 hours for an oil change and realized when | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Sharela MI believe this location is VERY RUDE, and JUDGMENTAL,RACIST, I just lost my parents and inherited their worth. Decided to come a purchase a New Jeep I just seen at the Detroit auto show. I walked in the waiting room. Was in there for over 5 minutes some staff are busy others just standing and looking in conversation with each other | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Mary DaunFast, efficient, professional employees!! | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ dean puzdrakiewiczGreat service department! Vehicle was finished on time and work was done correctly. | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Rosalynn GennaGreat experience! Fantastic service | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Stefan PIn general the service guys are nice and do their job. Why only 1 star - took over 7 weeks to get an appointment to work on warranty issues on my car - damaged the paint on my car during the repair due to improper use of tools - several repair attempts for same issue - confirmed work on service invoice was not done (tire rotation) O | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ ryanMatt Johnson & Darren in finance made the process quick & smooth! 10/10 would recommend | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Zacherie LucOffered 34,500 for my ram....went to serra down the road and offered 41k for a vehicle the same price i was going to get at Rochester ram. Horrible rude experience. Sad a ford dealer will give me 6,500 more for my trade in. | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ J JPRICE GOUGING!!! I would NEVER recommend this dealership or their parts department. This is not the first time they have tried to rip me off. First time I ordered a new taillight for my vehicle and wanted to use a one of the Mopar coupons but they wouldn't allow it yet other dealers I called would. I had to proceed with them as it to | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Moaz HammourUnprofessional, had an appointment with Bradley, not only was he not here but also the rental that I reserved was given away to someone else. Not even a phone call to let me know that I would have to come back on a later date. 0/5 | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ Cristian CorneaGreat experience with my sales person IVAN GJOKAJ !!! The best ??! | Read Full Review12/25/2024 12:00:00 AM | Google
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★★★★★ Kelly LynchI had some significant body repairs on my daughter’s 2021 Jeep Cherokee. I worked with Ed Tibbitt on this from start to finish and Ed made it look easy - even though I know that it was not. From ordering parts, working with the insurance company, finishing the repairs, and being in great communication, it was great. The dealership | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ Roko LucajVery friendly and professional staff. Did not wait long at all for someone to ask if they could help me. | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ Tino CapThis IS my Dealer & Workshop to go! Nice environment with collaborative people ready to provide support and solutions right away! | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Elizabeta BlazevDom was great! Very patient and professional! Great place to buy your car! | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Shari MastersWe have bought all our cars through Rochester Hills Chrysler Jeep Dodge for over 12 years. Vince Kuzak is the sales rep that we do business with. I can call him when it’s time for a new vehicle and he never lets me down. I can also call with questions and he always gets back to me with answers. Staff is always friendly, quick to h | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Jeremy MitchellI enjoyed my visit and Zach is consistently helpful and honest every time we interact | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Paul DoberQuick oil change service was fast and efficient. | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Dujuan LigonsMy service advisor Brad was very knowledgeable and the rest of the staff at the Rochester Hills Chysler Jeep Dodge Ram, made my day completely awesome ??. They were fast, friendly, and very helpful. I was in and out on the same day and even shuttled to their shop. I highly recommended this dealership. Thanks for everything. Dujuan Li | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Rose Marie MKThank you to Caitlyn Sanderson for the pleasant, helpful and professional service we received. | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ nick LulgjurajThe entire experience was great fast and reasonable price michael my sales person was great helped me pick out the right truck for the right price thank you i will be back and tell my friends and family this is my dealer from know on | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Glenn MougGreat service Been with them over 40 years They have never left me down | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Taylor LeslieCalled ahead to see if I needed to reserve a spot online for an oil change - I was instructed to not reserve and to come in any time. Arrived shortly after opening and was told it would be about a 30 minute wait (people in front of me) and then about 20 minutes to complete the service. So I sat and waited…for 3 1/2 HOURS!!! They have | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Erik DerringerThe cost of a simple oil change has gone up significantly leading me to consider doing it myself or finding another facility to get it done. I have always heard the term stealership but now I understand it. | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Kimberly LaforteOutstanding customer service, Brad kept us up-to-date and had vehicle back to us quickly. Thank you so much! | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ mike datemaThe parts department ran by Andy is one of the best in the country! Every time you pull in you’re greeted promptly by their awesome staff. | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ MeganThe screen on my Jeep delaminated (manufacturer defect) and at first I was told it would be $1700 to fix it. I asked if I should call Jeep's customer care and Kyle from the service department said I could be they probably wouldn't cover anything. I called anyways and then was told the dealership had to submit the request for the repa | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Trevor HamiltonNo transparency. Salesman kept telling me my vehicle would be done by a certain day and that never was the case. Then told me I was lying after calling him out on it. Informed me they had a loaner car for me, showed up to get it and made me pay for the “loaner”. Recommend taking your vehicle elsewhere. Have been there three times now | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Kim VanslembrouckThank you to Kaitlyn & Cooper for helping me with my van issue!! Happy Holidays! | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Cristina NoeHad an overall great experience!! I worked with Vince and he was incredibly professional, nice, and helpful! Would recommend to anyone! | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Mark MintyService was quick, people were pleasant. Their AI assistant jasmine needs to understand what the “instant oil changes” are about. Called for service hours & jasmine kept trying to schedule me an oil change 3 or 4 days in advance. Went in the next day and got the same instant oil change I always do. | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Charles GoodrickOutstanding service, quality/timely work. Personnel possess high communication standards. | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Thomas KocsisHad a moderate rear end collision to my Jeep Gladiator and RHCJ was an approved collision repair source with my insurance company. They returned the car spotless including a substantial interior vacuuming and wipe down which it dearly needed. So happy to drive away in such a clean car | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ scott ankoviakI'm only giving a one star, because I can't give a zero star. I brought my jeep to RHCJ to have my transmission looked at. I had taken my car to my mechanic for a tune-up. He advised me that it was a transmission problem. My jeep has a life time powertrain warranty. The technician at RHCJ said it needed $1350 worth of tune-up and fu | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Ron ServatiusExpress service was quick easy and the service entry person was excellent. | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ Karen BlaisdellPerry is thee salesman to see! And I could never leave out THE CLOSER Darin lol. Great ppl...was a joy doing business with them | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Chris Talerico**Current situation** the body shop is incredibly unprofessional. I originally called to set up a time to get my truck inspected after an accident. I was told I would be called back later that day, after 5 days I called back to follow up. The advisor I talked to was rude, but set up an appointment anyway. I was told to drop the vehic | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Erin CrumbI never leave bad reviews unless I really feel it's necessary, but this place tried to rip me off. Quoted me like $200-$400(idr the exact quote) in labor to change my headlight bulb on my 2015 200. They said you have to remove the front fascia, which is 100% not necessary and you can go thru the wheel well. There's an access panel. T | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ Benjamin WintersMatthew Domke always aims to please, multiple leases with him over the years, will continue coming back, very satisfied customer. He treats you like family and always goes above and beyond. Highly recommend! | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ CarPro2003Great experience deal was done fast. Deal with Mike if you come to this dealer | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ Eugene LevinThe team at the shop is very professional and responsive. | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Emily OosterveenRochester Hills Crystler Jeep Dodge Ram made buying my dream Jeep so easy and painless. They were so kind, friendly and helped me figure out exactly what I wanted. John was amazing, I highly recommend him. | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Janice SikorskiAlways the best service David Kirchhoff goes beyond to get you the car you want! | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Cap PyFantastic service, lease after lease! We always return to trusting hands Rochester Hills Chrysler Jeep Dodge Ram! | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Mary Catalanohad an appointment for recall and oil change. people were fast and efficient and polite. | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Melissa KaneGreat service, and I was in and out quick! | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ brianna harrisLengthy but worth it. I bought a used Durango 10/31 (not from this dealership) & I took it to get all necessary things to get serviced at Rochester Chrysler Dodge Jeep Ram as it is close to home. Amongst other things, I also got my rotors and brakes replaced. My vehicle was in the shop from Monday-Friday. I was finally able to drive | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Dattatraya Sahanedealership. They lack professionalism and offer unacceptable wait times for even minor issues. For example, when I reported a navigation error, the service advisor seemed clueless, suggesting arbitrary resets without any confidence they’d fix the problem. Finally, they told me to leave my car for a week, just for a software issue! An | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Caku KasoSteve is a great agent. He cares about his customers. Ermir | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Vaughn VielRecall repair. Waited 2 weeks for parts to come in. A quoted 6 hour job took a week. They didn't start on it for 6 days after I dropped it off. At least they gave me a loaner. | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Lauren O'BrienAfter getting my van checked in June. I was told that it needed to be fixed in part needed to be ordered. I was also told that it would take a little bit for the part to come in and I would be notified when it was so I could bring my car in to be fixed. I never heard back from anybody for months. I ended up having to call, and had to | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ James AbrahamI had an engine light on the jeep (under warranty) and just to get a technician to look at my car I had to leave the car for 5 days! If no one is looking at the car for 5 days then why do I need to leave the car at the dealership? I had to rent a car for 5 days to have a mode of transportation. Worst dealership around. I don’t recom | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Mark RumbleBought our jeep there. When the corrosion started on it, took it back to hear they cannot fix it. The corrosion is wide spread issue on jeeps due to the 2 metals they put together. I was told to take it somewhere else. Issue is no other dealer will look at it because I did not buy from them. Fought with jeep cares for 4 months with n | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ chrissybotsonThey did a awesome job fixing my tire problem and now it's not losing air | Read Full Review10/31/2024 12:00:00 AM | DealerRater
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★★★★★ DUK JOO LEEIt was a great service when I visited for oil change. Thank you for all your service. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ J GTheir service department did a great job and got my vehicle in promptly. The staff was friendly and helpful. I’ll be back for the next service. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Tyra MWent in to get an oil change my customer service rep Caitlyn , she Very accommodating and informative about my vehicle her service was great! The service on my car was fast and in accurate time that I was given to me , the building was clean and very professional | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Greg GriffinVery friendly staff who efficiently took care of my needs. They were super busy, yet they took the time to follow up on all my questions. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Robert SchrinerRUN FROM THIS DEALERSHIP!!! (See update below) I WILL NEVER purchase a vehicle here again. I was driving home when the check engine light came on for a brand new car that has 24 miles on it. Turns out verified by Carfax a month before I bought it they pulled it in to run a test on the PCM. This was never disclosed to me at all during | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Sheila WernerI took my brand new Jeep Grand Cherokee L in to get fixed after someone hit me, and their body shop did not have it done for 5 months. I was told I could not have a loaner even though they couldn’t get the parts to fix their vehicle. They do not care about their customers at all. I have had 8 Jeep products over the years, and will NE | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Robert SchrinerI would not purchase a vehicle here. I was driving home when the check engine light came on for a brace new car that has 24 miles on it. Turns out verified by Carfax a month before I bought it they pulled it in to run a test on the PCM. This was never disclosed to me at all during the purchase!!! | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Bashar KhasawnehIvan was great and easy to work with I always come back to him The whole environment is welcoming at the dealership | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Bill TarteSpent $95 on an oil change/tire rotation on 10/3/24. Going in, I knew I had a slow leak in my front left tire from a plug I put in. After about 2 weeks, I noticed my front left tire was low, sure enough, the front left tire still had the plug. My tires were never rotated. I have had my suspicions before about my tires actually gettin | Read Full Review10/23/2024 12:00:00 AM | Google
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★★★★★ Rob FischerBrad the service advisor is a great guy. But he's surrounded by an incompetent service tech and supervisor. Took 8 weeks to get my Durango fixed. And when it was done, they forgot to put the gas filler tube to the tank on. Went to the gas station and gas went all over under my car. Returned it, fixed it and found out my trans was ba | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Jp JoansWork was performed in a timely manner. Good job vehicle was washed and clean. Very happy. | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ John MayVince was honestly great. Valued my time and turned around everything in time frame | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Deshawn WilliamsGreat service, as always. Brad is the man! | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Dave AmrheinUsed Car Sales person did not follow thru on a condition in the purchase agreement, was not transparent at closing that dealer would not complete 4 wheel alignment before closing, was asking me to close when they still did not have the vehicle prepped and ready for me to take possession after 10 days lead time. Sale process was abo | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Marisa BrewerHorrible experience. Go to Parkway instead. | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Frank ReinthalerI really like Rochester Hills Chrysler Jeep Dodge Ram but I am NOT happy that the parts needed to fix the issue with my 2022 Dodge Ram are not available and I am still waiting for my truck to be fixed. Don't understand WHY the part hasn't been over-nighted! This is the 2nd time in the shop for the same issue in a month. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Mark DuranceFantastic and much thanks to you all | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Lav AnandExcellent, timely service and courteous staffs. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Glikeria HastingsGreat service! It was painless and easy. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Danny PocketReally satisfied by the staff, delay to fix the issue and no problem to have warranty extension covering costs ! | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Migels LalaI was very satisfied with the service and the help I got from Ivan Gjokaj very polite and respectful and most importantly the time he took to make another customer happy. I would recommend him to anyone . | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Don La DieuNeeded wheel lock removal. And tire installed. While checking my profile noticed jeep was missing two software updates. Those were installed also My check in with Cooper was great unlike other dealers he was pleasant , courteous went the extra mile. No sour face or grumbling. I will happily go back for my service needs. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Diane BaumanService oil change personnel and shuttle employees are over the top nice and professional. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ JgojcajIvan was great and made the process so smooth and hassle free! This dealer ship had the exact car i was looking for | Read Full Review10/8/2024 12:00:00 AM | DealerRater
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★★★★★ James PattersonI am over all happy with this dealer. Don’t understand why when you have an appointment they cannot even tell you when they will look at your car. Also I have the Chrysler lifetime warranty and don’t like how they will not tell me about issue that need to addressed unless I tell them to look at it and then if it is not covered they c | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Lynn EovaldiThe tech took my Costco tire rotation sticker OFF my windshield I was pissed because it showed the mileage I need to return for service | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ CarolEveryone is very nice there and the gentleman that waited on me was very informative. Also the coffee was awesome! | Read Full Review10/6/2024 12:00:00 AM | DealerRater
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★★★★★ Kim LightfootOur experience was not great! The salesperson was a bit rude and a bit pushy! We kept being told how many other people called about the vehicle the entire we were there, and it came across as untrustworthy and unprofessional. I believe it was 8 other people that had already called, so you need to decide quickly! I don't care who call | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ Zaid BakhayaThey were very wonderful and informative. The staff were all very sweet and answering any questions we had. I had a great experience and highly recommend this dealership! | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ TammyGreat experience with Mike and Gio!!! They are the A team!! Highly recommended to friends and family | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Kelly LynchI had routine maintenance performed on my 2017 Jeep Grand Cherokee and everything was done quickly and efficiently. I also took the vehicle to the body shop and they performed some quick touch paint repairs to the hood and fascia for some stone chip damage. Outstanding service was provided. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ frankVince is a good and honest salesman. He is knowledgeable about the product and the process. The staff at the dealership is polite and helpful. Highly recommend Vince as the go to salesman at this dealership. | Read Full Review9/30/2024 12:00:00 AM | DealerRater
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★★★★★ pcs6076Had a good experience purchasing a used vehicle. Salesman was efficient and courteous. Completed purchase without any problems. . | Read Full Review9/30/2024 12:00:00 AM | DealerRater
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★★★★★ KeithEasy to schedule an appointment. Received a phone call that service was completed and ready for pick up. I was informed of the hours of pick up. | Read Full Review9/29/2024 12:00:00 AM | DealerRater
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★★★★★ Richard Le JeuneGreat service and customer experience, as usual. Thanks! | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ LILLIE REIDSent my daughter, always great service?? | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ Frank SlaughterThe service staff was very professional and the e-customer board kept everyone updated on their vehicle repair progress. The atmosphere at the dealership was both friendly and inviting. | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ Xianping LiuThey are nice and warm. Waiting time was also short! | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ Barb CompagnoniNo problem with service. Just need to watch whose email they put on your record. Mine had someone else. I reported it and never got a response. Be careful. | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ James LowesStopped in for an oil change. It was a free oil change based on slow service on a previous recall. Oil was changed correctly, it took about 1.5 hours. I would think it should be more like a half hour if things were running well. Staff was very courteous in the service bay and cashier windows. | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ MjbirgThis may be the best service department I have ever experienced! Great service People - Erin and Carol C are the best. The three men I have delt with are among the best too! Great dealership too! The waiting room is comfortable, has great magazines and the best coffee machine I have ever seen!! They all keep me and my wife coming bac | Read Full Review9/28/2024 12:00:00 AM | DealerRater
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★★★★★ John MyersSteve Rankel does a great job in the service center covering scheduled maintenance, future maintenance, and answering any questions | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Mary BlaeseMy salesman DAVID VOGLER was absolutely amazing..I was on a deadline of 3 days and he got it done. My car was ready when he picked me up at the rental car. Paperwork fast and easy..Always wanted a Jeep,thanks for making it possible John. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ D HannaI was having problems with my radio screen. It was cracked and needed to be replaced. Everybody at Chrysler was so helpful and consider it. Thank you all. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Nasoni OyelekeI had a great experience compared to the dealership i Originally purchased my truck from. Brad Seeloff definitely made sure my truck was fixed right; touch based with me as soon as he had an update. I had the peace of mind knowing my truck is in the right hands. Thank you guys. | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Zayd A.Took my car in for a recall and they fixed it up super quickly. The service staff is incredibly nice and don't try to push anything on you. Dealt with Cooper and he was super helpful and accommodating. Never been here but planning on taking it for any needed repairs moving forward. | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Mike LavioletteBrad in service is awesome, kept me up to date and made the experience great. | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Alexander GuajardoI hate to give 2 stars cause my salesman was very helpful and nice but the 2 stars is for the vehicle alone I’ve been skeptical about buying another chrysler and this solidifies it.. had the Ram for 6 months it’s brand new and to my surprise truck won’t get out of first gear and check engine lights on etc.. I couldn’t bring the vehic | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ A Google UserWould be lower than one star if possible. Body shop is incredibly rude and unhelpful. I'll never bring or purchase another vehicle from here. | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ BlueHorizonCaitlyn checked me in and did a great job of taking care of my needs! Thank you... | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ James WestAll of the service reps are very knowledgeable and friendly. Just al around the best if service | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Chad MatthewsI can't say enough good things about this dealership. We had a very unique situation in 2023 where we were looking for a very specific 2022 Grand Wagoneer and they were one of 2 dealerships in the country with the trim, color and finishes we wanted. Matt in sales was amazing to work with from out of state and I was able to fly in a | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Hadeel Al-HasanCaroline helped my dad out a lot, she was an amazing help and very knowledgeable. We appreciate her dedication and support, if you’re ever here ask for Caroline! | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Donna AnnThey did an excellent job helping me finance my jeep. Thank you | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Russell PitcairnBrad was really helpful and pleasant to work with. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Gary SproatHappy with the service. No complaints. Got the vehicle back in a week | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Jay TepattiScheduling the appointment at Rochester Hills was a breeze and they had me in within a week. Write up Advisor, Zack, was professional, courteous and captured all details surrounding vehicle issue as described. He followed up the following day with technician Wil’s findings and provided cost / timing for said repair. Repair was comple | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Becky AyersKyle in the service department does a great job informing me on my vehicle and Traylen in the body shop was fantastic and knows her stuff | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Jessica GulockI had wonderful experience. Everyone is extremely helpful. My service advisor, Brad was very knowledgeable and explained everything in detail. The technician, Andrew, did a great job and was kind. I enjoyed everyone I came in contact with. Will definitely bring my car back for service. | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Jeanette MagnesKaitlyn in is service was so helpful at my recent service appointment. Best customer service experience i’ve had so far. She took care of everything I needed and was very honest and helpful. Thanks for a great experience! | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Bianca KassabI’ve been working with Carol Z at the customer care department and she’s been a dream to work with. Always so friendly and so helpful. | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Cathy DerouchieWe took our 2019 Ram in for service, was quoted $170 estimate, that turned into a $7000 repair!! Got it back after 6 weeks only to find it had not been fixed at all, we took it back in and another $2000, it appears to be running good. Only has 70k miles, should never need this much in repair! Would NEVER go back!! | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Michael PayeDo not recommend the service department, do not send your wife here, they lose parts, and when you come back, they replace with the wrong parts. 0/10. More details - Wife took a Jeep in for an oil change, unprompted they removed the air filter to see if she wanted it changed and in the process the service department lost two hold d | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Nicole ArnoldGreat service by all here. Always trying to get me the best deal! | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Terri KinjorskiGot me right in same day! Friendly and Professional. Job complete in and out in an hour | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Lori WoodsPerry Vennettilli is the best!! Loving my new Jeep!! | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ R2 CrewLove Rochester Hills Chrysler Jeep. Service and Sales are great. They have always treated me with respect and courtesy. I have been a customer for over 20 years. Thank you. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Julian GabrailI was helped by Ivan in finding my new lease. He was very resourceful and gave me a car with everything I asked for. Dealership itself was very cozy and the complimentary coffee was a huge plus! | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ ElargentReceived good service, no complaints. Took care of oil change fast and they were courteous | Read Full Review8/8/2024 12:00:00 AM | DealerRater
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★★★★★ Peter JonkoMy new vehicle lease experience at RHCJD was great thanks to working with Perry Vennettilli! Perry did a great job by getting me a great deal on the vehicle that was right for me. It was like working with a trusted friend that I knew for a long time! | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Frances ZajacWent in for an oil change, came out with four new tires | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ tattooosService department staff who communicate with customers are great. It’s what you would expect from a dealership. I would not recommend the mechanic who serviced our vehicle. It tools days for diagnosis when I knew what was wrong (oil pump failure) from a quick communication with the computer. We continually received communication day | Read Full Review8/6/2024 12:00:00 AM | DealerRater
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★★★★★ Daniel KocisWas 7th in line for an oil change it took 4 hours! Was told it would be 1 1/2 hours | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ MK SchillerI’d heard bad things from others, but the location was convenient so I took it there. I had to make an appointment for the estimate. When I arrived, there were five ladies in the reception area urgently discussing their lunch plans. A phone call came through and one of the ladies yelled at who was on the phone. All red flags. The ser | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Chris SierI had a great experience with selecting my jeep compass and buying experience. Gary was a great salesman and the process for the paperwork was fast and effective. | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Sonny LBody shop did a great job putting the car back without any sign of the previous damage | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Nate JolliffVery good customer service! I am a loyal customer because this dealership always takes care of me and my Stellantis vehicles. Keep up the good work! | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Ken AntovskiCrooked dealership, work was not done which was paid for. Stay away from this place. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ terry elkinsReally great service advisors. Took my 23 Pacifica in for an oil change and general health check up. 30 minutes out the door. Very polite crew | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ rohndaspearsAlways come back as I prefer Jeep vehicles. Staff always friendly and helpful. The dealership is close to where I live very convenient | Read Full Review7/20/2024 12:00:00 AM | DealerRater
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★★★★★ Richard ForrestGood quality service. Hour wait for an oil change but worth the wait knowing it’s done right! It included a complete inspection report. | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Al PoynterOutstanding! Perry, my salesman, did a wonderful job! | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ DamuExcellent Service .. Easy to schedule appointment online …. | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Judy WoodallIt took a little while to get the parts but once we did, my car looks beautiful. They did a fantastic and professional job and I am very happy | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Ledja BabasuliPerfect experience. Highly recommended. | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Gamal AlmadrahiThis place is very racist they was only helping the white customers and was ignoring us we waited for More then 40 minutes and we asked for help they told us they couldn’t help us and just sat down and looked at us in a very racist way this is so ridiculous and I can’t believe it’s still happening in 2024 very unprofessional I hope t | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Mokbel AlomariHorrible service. Walked in and waited 30 minutes just to get ignored and not approached, Asked around for assistances and was told there was no one to help us. That is ridiculous, do better and work on your customer service, changed my mind on getting a vehicle from here. | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ CindylcrozierKyle was very professional and appreciate the prompt & clear communication. Appreciate the quick service when dropping vehicle. | Read Full Review7/10/2024 12:00:00 AM | DealerRater
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★★★★★ irmabengu1After I pick up my car I had the same problem again and I call them they didn’t answer me jet. | Read Full Review7/10/2024 12:00:00 AM | DealerRater
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★★★★★ Katie CharbonneauWe had a great experience with the entire staff! Dominick was super helpful and extremely knowledgeable. He made the whole process easy and quick. We love our new Pacifica! | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Kelly LynchI took my son's 2015 Jeep Cherokee in for service on the exhaust system, due to an emissions recall. The service technicians also identified an issue with the brakes and those were replaced as well. Everything was done on time and everyone was helpful - I received status updates on the repairs, too. Everyone was great!! | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Hery RakouthExcellent customer experience with Keith Lamb. | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Mike ConnollyCannot rate service you still have the car for 2-1/2 weeks | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Debbie CooperAdriana John was fantastic! She answered all of my questions. She is very knowledgeable and prompt. I will recommend her to my friends and family! | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ BearStaff is a real friendly. Matt was a super salesman. I felt right at home there. | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Samah ElkhatibGreat place I have been with this dealership since 2018 , Ivan the salesman there is great always give us the best service we always work with him he is very professional and reassuring. Ivan always make our purchase so smooth . Great place great salesman | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Phillip KendrickMy vehicles and I were treated very well at this awesome and amazing Dealership.I will be returning... | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Noor YasiAmazing service the car drives very smooth. Thank you so much | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Ron FassnachtHad tire going flat. Got into dealer before too low and they took me right away. Unfortunately tire side wall was ruined, so they shuttled me home while they acquired replacement tire. A very pleasant experience to this stressful issue. | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Andrea BoronNot super happy with the service department. Booked a service appointment & no one told me I would need to leave my car for several hours. They did provide a shuttle ride home, performed the service & all seemed well. Then my vehicle started showing a ton of error codes & I needed to go in for a 2nd appointment. When I called, no one | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Douglas NicholI'm mixed, communication could have been better; a daily call on issues, progress would have been appreciated. The parts ordered required 3 total PCMs for my jeep and after that a cracked coil pack was discovered. Wich makes me wonder if that the root of the problem. I still have a no.1 cylinder missing after more than 3 weeks of | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Jerry FournierOil change was pricey. 6 qts of 5-W-20, not synthetic and it cost $71 and change after the service advisor told me it would be less than $60. They made no attempt to rectify their mistake. | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Karl Walenciaknot happy at all with the mechanics here. my truck has been there for 3 months now for the same problem 3 times. Brad service guy is great. but your technicians suck at their job. its said that my 500 dollar scanner is better then your so called technicians ones. I knew what the problem was and nobody wanted to listen to me. I paid f | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Elonda QDidn’t have a good experience this time. I will continue going to the Troy location. | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Linda StephensExcellent communication, prompt service, performed well | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Gloria Rodríguez FelixFast, friendly and very efficient | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Gary AloreThey were very friendly and had my vehicle done in a quicker time then expected. | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Cindy GreathouseVery happy with fast and friendly service. Steve Rankel is a fantastic service rep! | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ David McDonaldWalked in for oil change. Service person was friendly and checked for all needed maintenance. Everything went great and I was in and out in 1 hour. | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Jessica LaconisThey got me right in and right out for an oil change! Friendly service, and didn’t turn me away nearing closing time. Will be going back next time! Greeted with a smiling face even though it was the end of the day. The waiting area is nice, cool and comfortable. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Tony DiciccoGreat communication and follow through throughout the whole process of the purchase. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Stewart GreenRochester Hills Chrysler Jeep is our dealer for Jeeps and all related services. RHCJ always provides excellent service. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Danielle BijelicThe people at this dealership are always so friendly. This is my second time bringing my jeep in for service and they have an honest pleasant bunch! | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Hellcat DriverThe vehicle was finished quicker than promised. Everything was clean and the vehicle was ready and parked in a convenient location when I picked it up | Read Full Review6/27/2024 12:00:00 AM | DealerRater
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★★★★★ Matthew AbbenGreat customer care! Took a while but that's usually how dealerships are. I appreciated the tailored and detailed description of the service performed on my vehicle. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Michelle JewellThe staff was nice and friendly, but my car was returned with the same problems that I had when I brought it in | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Rob LangloisSomehow, I was charged MORE than 1000 OVER the listed price also charged 995 for a extended warranty that I did not know about. They led us to believe that they GIVE you a short 30 days or 3000 mile warranty... NEVER AGAIN will I buy from Rochester Hills Chrysler Jeep. A lesson learned for sure. Always take your time and read ALL of | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Kameron JohnsonI checked out this dealers inventory online and a pop-up offered a $50 gift card if you came in and test drove a new Ram 1500. I have mostly purchased GM products but the Rams seem nice so I figured I would go give it a shot. I set-up an appointment and when I arrived they set me up with a salesmen named Vince. He started out fairly | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Casper the friendly JeepI just bought my Wrangler Sahara 4xe Jeep High Altitude June 7th 2024, at Rochester Chysler, My New Jeep Sales Person Matt was Top Notch #1 I Recommend Him for anyone looking to purchase a Vehicle!! | Read Full Review6/22/2024 12:00:00 AM | DealerRater
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★★★★★ amy gillMy first phone call to set up the appointment did not go very with who I spoke with however I called a couple days later in hopes someone else would answer my call, which someone much more pleasant, friendly and helpful did answer. My service advisor Steve Rankle was absolutely great. My appointment was not complicated or stressful. | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Steve CarltonExcellent leasing experience! Helped me get into a new Grand Cherokee! | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Eddie CThis service location, to me, is great. Brad is the kind of rep that always seems concerned about your issue as though it was his issue. I have a closer place to go but I choose this location. Thanks. | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Mitchell PuskarzI have been coming for maintenance & oil changes to Rochester Hills Dealer for several years now and each time their service was great. | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Karen VermiglioVery efficient,friendly, and on time. | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Lawrence DababnehIvan G helped us get out of a Durango and into an Amazing Jeep Cherokee! Easy, Fast and Efficient! 10/10 service. | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Alicia CatesI bought a Jeep from out of state; everything went so smoothly, I can’t recommend this dealership enough! John Imnbs was extremely helpful. | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Camille SmithExcellent customer service from start to finish! | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ MJF EntertainmentEveryone I worked with during the purchasing process was helpful and easy to work with, thank you all! | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Debra SamsonVery friendly and accommodating and even delivered paperwork to our home and gave me a ride to pickup my new car. | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Dlittle1986Service was great staff was friendly and knowledgeable. Was able to get in and out | Read Full Review6/20/2024 12:00:00 AM | DealerRater
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★★★★★ Nancy LehockyGood with Vince the salesman. Not happy with the finance part. Too fast and too sophisticated for me. | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Sonia WoodruffThey had my car for a week before even doing any work on it than they had my work orders mixed up with someone else's car so they had my jeep for three weeks thankful I had rental car coverage thru my insurance carrier | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Robert PrestonI brought my Ram 2500 in for an oil change. The next morning I find oil spots on my driveway. This was especially frustrating since a week earlier I spent a full day power washing my driveway. I will say that the dealership deserves high marks on their response by coming to my house with a courtesy car while they brought my truck b | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Alvin KassabI don’t ever write bad reviews but Micheal akari don’t ever go to this guy he is the worse sales man there is I will never come here to buy a car again shame on him has no respect thinks he’s the boss of everyone | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Nancy LehockyGood with Vince the salesman. Not happy with the finance part. Too fast and too sophisticated for me. | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Renee VillaireGreat service, quick and efficient with awesome communication! Thank you! | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ LindaJust leased my 2nd Grand Cherokee through Rochester Hills CJDM. This is also my 3rd GC with Ivan Gjokaj as my salesman. I got my 2024 GC and was in an out of the dealership in no more than a half hour. Ivan was very attentive and responsive and even worked outside of business hours to ensure I got the vehicle I needed, in time befor | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Tracy BurgessI had a fabulous experience at Rochester Hills CJD. I inquired about a specific vehicle through AutoTrader and a salesperson was in contact with me within 20 minutes. I arranged with the salesman a time to test drive it. I informed him I already had financing prearranged and there was no pushiness to use their preferred finance compa | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Paul L. Putzgood reliable service at really high labor rate. | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Josh GeckService advisors are decent, service technicians are terrible. The dealership has great potential, but the service department continues to constantly disappoint. Every other department in this dealership is top notch, but service is horrendous. Weeks to figure out basic issues and still miss and forget things. | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Abbey Cunninghampoor customer service. had to call them at least 5 times just to get an update. no one would answer the phone. had an appt at 9:30am and my car was not looked at until 3pm. what’s the point of an appt? won’t be going back | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Christopher FerranteOil change was quick. Customer service is 5 star. After my oil change and tire rotation I got on the highway and my truck started to shake. I called the dealership up and had me bring the truck back in. They balanced the tires and had me back on my way at no extra cost. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Mark KhemmoroMike was very helpful, he searched for the right car for me and my needs. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Craig KarasinskiDavid Kirchhoff and Rochester Hills Chrysler, Jeep once again deliver us a beautiful Jeep. Best price and customer service in town. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Rebecca KirkEverything was great! Employees were friendly and it was so quick | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ jc44Kyle handled the service for my Jeep. He was great to work with. Very professional and personable. He provided excellent customer service. | Read Full Review6/11/2024 12:00:00 AM | DealerRater
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★★★★★ Sun EmersonService was good, but the price was a bit high | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Dave AmrheinUsed Car Sales person did not follow thru on condition of purchase agreement, was not transparent at closing that dealer would not complete 4 wheel alignment before closing, was asking me to close when they still did not have the vehcile prepped and ready for me to take possession after 10 days lead time. Sale process was about “wh | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Mark WiedelmanVince was very helpful with our purchase. We are pleased with our new Pacifica but disappointed when we learned that Chrysler is discontinuing the model. Our only frustration was that we thought our new vehicle would have the front sensors like our existing Pacifica, but we've learned to live without them. Thank You. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Lucy BurnsNeed a car? Ask for Ivan. He was extremely helpful during the whole process. He was considered of timing, financials, and very polite and respectable during the whole process. In 3 years (when my lease is up) I’ll be back asking for Ivan. Bill was also there to help and he was just as wonderful. No jokes with guys. They care about wh | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ WindyshammoAt the car for two weeks didn’t do anything. This is the second time I brought it to them with the same issue said they couldn’t get codes to fix anything. | Read Full Review6/2/2024 12:00:00 AM | DealerRater
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★★★★★ CraigGVery clean and nicely equipped waiting room inside the showroom. Oil change was done very quickly on Saturday morning. Well done ?? | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Brent EngelhardtDealership was very clean with a large variety of vehicles to choose from. Dave was not pushy at all and helped me pick out a great vehicle. | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Kendra DelaneyJust leased another car here - always a good experience! Just had my vehicle in for warranty work. Great job! We've been using this dealership for years! Great staff. John I. was fun to deal with-overall great experience. | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ David McCain2023 Jeep Wrangler still in Service after 3 weeks! No ETA on part, no update from dealership, had to call for updates. VERY FRUSTRATED. Has to be National issue for no ETA on part for 4 wheel drive and Driving sensor with “Water Corrision and Jeep deemed Undrivable”. Direct Quote from dealership | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Olivia FilecciaI never got a copy of my estimate or receipt after asking four different times and speaking to two people. Then the diagnostic they gave was incorrect when I took it to be serviced. A whole entirely separate issue, that was not mentioned, resolved it. I have had three negative experiences here, and I will not return. A waste of money | Read Full Review5/31/2024 12:00:00 AM | Google
