About Route 18 Chrysler Jeep Dodge Ram
Route 18 Chrysler Jeep Dodge Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
Call (732) 993-6911 today to schedule your next appointment.
Our technicians at Route 18 Chrysler Jeep Dodge Ram are ready to help you!
Route 18 Chrysler Jeep Dodge Ram is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Route 18 Chrysler Jeep Dodge Ram today at (732) 993-6911 to learn more
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★★★★★ Nay GMichael from the service department was “working” on our Jeep for over two weeks. Charged $250 for a “diagnosis” that they never gave us. No updates for days at a time. We had to call multiple times to get any information. They kept saying that our car “would not act up for them” but $1400 and over two weeks later, we pick the car up | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Stephanie HahnRoute 18 provided excellent customer service. The staff was attentive and made the whole car-buying process so simple. Loving my new Jeep Wrangler! | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Jonathan KovacsMatt Delise provided exemplary service, delivering a smooth and seamless sales experience while facilitating my new car purchase from out of state. Every detail was as discussed and as agreed upon without any unexpected surprises. The financing and closing went smoothly and I was able to complete the transaction promptly and take del | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ David PorterHad a fantastic experience at Route 18. The staff was professional and worked with me to find the best financing options. I love my new Ram truck, and the process was smooth from start to finish. | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Rosemary BroderickI had a great experience at Route 18 when buying my new Jeep Compass. The staff was helpful, and the process was quick and easy. I’ll definitely be recommending them to friends and family! | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ Lindsey JohnsIf you're looking for a hassle-free experience, go to Route 18! They helped me find the perfect car and made the process enjoyable. | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Marvin RothThe sales team at Route 18 was great! They made buying my new Dodge such an easy process. I’ll definitely be back! | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ PARAMJEET SINGHVery unprofessional service department, Brought my truck in for Check engine light , And my rear view mirror was loose, Just picked up , paid for it , told my som to take it home , as he left , rear view mirror fell off completely, they had tape on the back ,to hold it , came back to shop again , they totally denied it , and said the | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ A GI had to call 3 times to check my appointment. They don’t even serious there own cars if they are too old. Don’t waste your time. | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Jonathan KovacsMatt Delise provided exemplary service in ensure a smooth and seamless sales experience while facilitating the my new car purchase from out of state. Every detail was as discussed and as agreed upon without any unexpected surprises. The financing and closing went smoothly and I was able to complete the transaction promptly and take d | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ Carolyn OrlandoRoute 18 made buying my new Jeep a breeze. The staff was knowledgeable and answered all of my questions! | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ William RamirezBought a Jeep Wrangler from Route 18, and the experience was fantastic. The sales team was knowledgeable, and the whole process was stress-free. Loving my new car! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Abel CraftI’ve been buying cars for over 20 years, and Route 18 CJDR is by far the best dealership I’ve dealt with. The sales team was fantastic—knowledgeable, professional, and never pushy. I was in the market for a new Ram truck, and they helped me find exactly what I was looking for. The entire process, from the initial test drive to finali | Read Full Review10/23/2024 12:00:00 AM | Google
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★★★★★ Connie ViscusoDropped my car off at 9:15 am. on Tuesday, October 15th. Was told it would be 2 days. No word from anyone on updates. After 3 calls from us. On Thursday evening, right before they closed. I was finally able to speak to someone in service. I was told that there were STILL 2 or 3 cars ahead of me before they even began to diagnose the | Read Full Review10/20/2024 12:00:00 AM | Google
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★★★★★ Dawn SipleMy experience at Route 18 CJDR was absolutely phenomenal. From the moment I walked in, the staff made me feel welcome. The salesperson was knowledgeable and walked me through all the available options. I ended up getting a Jeep Grand Cherokee, and I couldn’t be happier with the purchase. The financing process was smooth, and they ans | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ A Google UserWent to Route 18 to trade in my old car and left with a brand-new Ram 1500. The process was smooth, and the staff was knowledgeable and not pushy. Would definitely recommend this dealership! | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Connie ViscusoDropped my car off at 9:15 am. on Tuesday, October 15th. Was told it would be 2 days. No word from anyone on updates. After 3 calls from us. On Thursday evening, right before they closed. I was finally able to speak to someone in service. I was told that there were STILL 2 or 3 cars ahead of me before they even began to diagnose the | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Talha HepbicerThey are very respectful, very cheerful, very problem-solving, everything was perfect from the beginning to the end and I left very happy, the energy of everyone working there is great. | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Teresa SlaterThe staff at Route 18 went above and beyond to make sure I was happy with my purchase. They were patient, answered all my questions, and helped me find the perfect Jeep Cherokee. | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ ricardo sintyagoFrom start to finish of my purchase could not have been any easier or enjoyable big thanks to Glen | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ A Google UserHad a great experience at Route 18 CJDR. The sales team was friendly, and they made the whole process stress-free! | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Herschel ZookI can’t say enough good things about Route 18 CJDR. I had been shopping for a new car for weeks and was feeling frustrated with other dealerships. But as soon as I walked into Route 18, I knew I was in good hands. The staff was kind, knowledgeable, and genuinely wanted to help me find the right vehicle. I ended up purchasing a Jeep C | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Siham MichailGreat service but the monthly payment is high. | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Daniel PikeI had a great experience purchasing my new Jeep at Route 18. The staff was friendly and professional, and they took the time to make sure I found the perfect vehicle for my needs. Highly recommend! | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Bianca BaysI was impressed by how smooth the process was from start to finish. The staff was attentive and got me a great deal on my new car! | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Inez HastingsI’ve been to a few dealerships in the area, but Route 18 stands out as the best. The team was professional, courteous, and never pressured me into making a decision. They were patient as I test-drove several cars and helped me weigh the pros and cons of each one. I ended up with a Chrysler Pacifica, and the entire process from test d | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ A Google UserRoute 18 CJDR was great to work with. The sales staff was very helpful, and they got me into the car I wanted without any hassle. Highly recommend! | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Aaron ChavezHad a problem with a brand new vehicle. Let’s put it this way. When you’re in the middle of making a deal, they treat you like royalty. As soon as you sign on the dotted line, you’re a piece of trash off the street. My sales rep totally ignored the issues I was going thru. Didn’t offer to help in any way. I had to deal with this nigh | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Jose BrionesGreat buying experience with our 21’ Grand Cherokee 80th anniversary edition. From the start with Alicia to then dealing with Alan & finally sales manager Ryan, I was extremely satisfied. My family traveled 1.5hrs to this dealer & it was all worth it. Super friendly, family owned, anti- highway robbery. Thank you Rt18 Jeep. We plan o | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Matthew WeberBest place in the world to buy a jeep. | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Mario HernandezI can't comment on the sales department on Route 18 Auto as I've never bought a vehicle from them. I'm sure they are quite adept at making you feel good about parting ways with your hard-earned money. Instead, I'll comment on what you are getting yourself into when you inevitably bring your car into their service department. In Janua | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Anonymous TurtleCome here if u love expensive Surprise fees | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Yamadr6I brought my vehicle in for an oil change and requested a quote for replacing both the main and auxiliary batteries. The quote I received stated the cost for both batteries would be $661.95, which I found reasonable. Based on that information, I verbally authorized them to proceed with replacing both batteries. However, when it came | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Priscilla CollazoHad a great experience. Customer service was great! Thank you for servicing my car! | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Bruce HarrelsonI spoke with the Manager at the service department. He made right on service to my Van. Thank you | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ A Google UserGreat dealership with a professional team. They helped me find the perfect Ram truck and made sure the financing process was smooth. I’ll definitely be coming back for my next vehicle! | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Sharyn RussellHad a wonderful experience at Route 18 CJDR. The staff is genuinely friendly and passionate about what they do. They helped me choose a great Chrysler that fits my budget and preferences. Truly a customer-centric dealership. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Chris SolomonI've been to a few dealerships, but the experience at Route 18 CJDR was by far the best. The team was knowledgeable and patient, answering all my questions without making me feel rushed. Found a great Dodge at an even better price! | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Barbara LangI had a great experience at Route 18 Chrysler Jeep Dodge Ram. They have a fantastic inventory, and the staff is super attentive. They made sure I left feeling confident and happy with my new car. | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Bruce HarrelsonTook my van in for a scheduled service including a recall. Dropped it off Monday morning an hour later a service tech called me and asked me what needed to be done. He called me back few mins later and said they need the van until the next day. Tuesday afternoon I called to ask about the status. The person on the phone told me the s | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Vito SimoneMike A and Jason are great! Process was easy. Great experience at Rt18 Jeep. Really liking the Jeep compass and wouldn’t go anywhere else to buy a Jeep. I’d give 20 stars if it was an option. Rt18 Jeep has a customer for life lol. Thank you all. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Sean MatzA few weeks ago, I had an issue with the catalytic converter on my 2016 Jeep, which was covered under a factory recall, along with two other recalls affecting the car's performance. I initially visited the dealership to address the catalytic converter issue, but they informed me that it would take weeks to get the part, so I left. S | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Ashley WexlerI recently purchased a 2024 Jeep Grand Cherokee L Altitude X from Route 18 Chrysler Jeep Dodge Ram, and I couldn’t be happier with the experience! The vehicle itself is outstanding, featuring an all-black, sleek, and aggressive design that truly stands out. With a 3.6L V6 engine and 8-speed automatic transmission, this Grand Cherokee | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Michael CerretaThis is my third deal with Glenn and RT 18 Auto. I trust Glenn and the staff to provide me with a fair and reasonable price for my Jeep. Thanks again! | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ G RendekThis is a review of Mike and Brendan who work the service desk. I actually got in an accident on 18 when I hit an huge pothole outside of the Jeep dealership and pulled in their parking lot hoping to be able to get my car taken care of. Because it was a different make and model than what they service, I had to ultimately get it towe | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Jimmy RooA Jeep dealership that doesn't work with Jeep vehicles. Makes sense. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Kevin SchuchtI had the pleasure of dealing with Jason Lomelino on the recent lease on a 2024 Jeep Wrangler. Jason worked hard to get me the deal that was right for me. He was imformative, professional and truly care about my needs. From start to finish the type of saleman Rte18 Chrysler Jeep Dodge Ram can be proud of. I would highly recomend Jaso | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ New JerseyRt18 looses another customer, another sale and getting a bad review! Hey Ryan, thanks for calling me back and handling the problem. I bought another truck from a different dealership because of your service manager. It's a shame rt18 cares nothing about anyone or anything. Thanks for refusing to do any warranty work and safety reca | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Rickey AbellRoute 18 CJDR has an amazing team. They're not just about selling cars; they're about building relationships. I felt valued and respected throughout my entire Jeep purchasing journey. Definitely recommend! | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Patrice RichardsonMy husband and I returning customers. We had such a great customer experience last time and even greater experience this time from the staff and pricing. Our salesman were Jason Lamelino and the manager Ryan McDonagh. They were exceptionally amazing! Super lovely personalities and very knowledgeable about the deals. We saw an online | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ Allan RichardsonMy Wife and I Sales Rep was awesome. He was very attentive and patient with all of the questions we asked. We got to the Dealership an Hour and 1/2 before closing and we ended up staying over an Hour after closing. Jason was awesome. | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ Andrea DasaroI was completely impressed with the professionalism and customer service at this dealership. Allen helped us get the truck we wanted & it was the most pleasant experience we’ve ever had at a dealership ever!! | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ Mellissa ShoemakerThe staff was welcoming, and the process of buying my new Chrysler was seamless. They even followed up to make sure I was completely satisfied. Truly a great dealership. | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Paul PepeVery open and negotiable. We worked together to find a common ground that was suitable for all parties. | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Dennis HodgkinsonI had a fantastic experience buying my Jeep. The sales team is incredibly knowledgeable and helped me find the perfect model for my adventure needs. I appreciate their patience and expertise. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Michael CooperMy experience was top-notch. The salesperson was patient, informative, and really took the time to understand my needs. I found the perfect Chrysler and am extremely satisfied with my decision. | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Omid OmidieI'm extremely happy with my experience at Route 18 CJDR. The team made sure I was comfortable with my decision, offering valuable advice without any pressure. A great dealership that puts customers first. | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Pablo MinixI was impressed by the professionalism and kindness of everyone at Route 18 CJDR. They made my car buying experience special, and I left feeling like part of their family. A fantastic dealership with a great team. | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Kevin VengrowNEW UPDATE FROM 24JUL24 his time I was pleasantly surprised. Service rep Christian C. Took care of me from hearing my concerns to getting me an UBER to and back, The process I used to ma was painless and that is because I dropped the car off the day prior my service and they got an uber to go home. Knowing that they would work on | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Kari KrogerThe team at Route 18 CJDR is exceptional. They listened to what I wanted and provided great options within my budget. The buying process was transparent and hassle-free. Highly recommend for anyone looking for a new car. | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ A Google UserI highly recommend Route 18 CJDR for anyone in the market for a new car. Their professional and courteous team made buying my new Jeep an enjoyable experience. The quality of customer service here is simply outstanding. | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Brian Rondelpromised to post final payment on prior lease and then never did. multiple visits to check on this and nothing. | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Mikhail RondelVery chaotic and disorganized dealership.They are very charming and persuasive before the sale, and quickly forget you when the deal is done. In my case, they didn't pay the final portion of my lease for the vehicle I've returned to them three months before lease ended. I took a new Jeep from them,and they assumed last remaining paym | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ GASPER MANISCALCOThe worst dealership around…. Manager is rude and a lier | Read Full Review7/10/2024 12:00:00 AM | Google
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★★★★★ Alex KotlerIncredibly unprofessional. They first lied to get me to come in after i told them i would not come in unless the numbers make sense . They made me wait for 30 minutes before someone would speak to me while I was the only person in there. The person that i had an appointment with would not even come out to speak with me. As i was abou | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Gloria StradleyHad an outstanding expeirence at Route 18 CJDR. It is my new Go-To dealership! | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ jesse s.Bought my car there 3 months ago. As soon as I signed the paperwork, found a scratch on the door after they detailed it. Took a few weeks for them to fix it. Recently took it again for service because the bumper was defective. Kept my car for 2 days only for them to glue the bumper so it wouldn't stick out. Been trying to reach th | Read Full Review6/30/2024 12:00:00 AM | Google
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★★★★★ Marcella MatthewAfter some negotiating, Aaron and Danny were able to give me the best price out there. Sales and service department has been great since I have moved to New Jersey. | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ A Google UserRoute 18 CJDR is the friendliest dealership in the area. We wouldn’t visit elsewhere. | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ david grijalvaExcellent customer service. I am very grateful to Mr. Jorge who has helped me a lot with my Jeep gladiator Excelente servicio al cliente. Estoy muy agradecido con el Sr. Jorge, que me ha ayudado mucho con mi gladiador Jeep | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ d lardHad another great experience with rt 18 auto service department. The staff is always friendly. I never feel like I’m being upsold. They are very honest if I can wait on certain things if I cannot afford and always help make sure I am in and out quickly | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Linda VangorderRoute 18 CJDR is the friendliest dealership in the area. We wouldn’t visit elsewhere. | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Sachiko PerezFantastic!! The staff go above and beyond... way more than I expected. | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Lynn HartungI could not be happier with my new car from Route 18! They worked with me from my home in Florida to line up the purchase. I came to pick up the SUV and was delighted to find that the Used Car check up paid off and I got 4 new tires and a full brake job out of the deal! I couldn’t be more thrilled with the whole experience! The te | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Alexandra CrockettI recently had the pleasure of purchasing a car from them, and I couldn't be happier with the experience. From the moment I walked in, I was greeted with friendly and welcoming faces. The entire team made me feel comfortable and valued as a customer. I really loved how attentive they were to my needs and preferences. They truly liste | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ roberto franciscoBest ever when it comes for how they treated the customers especially the sales manager including their sales staff. Thanks and more sales ???? | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Resham NarulaWe had ordered for a new build on the Jeep Wagoneer L Carbide. Alan Maynard was our sales consultant. He made the process very smooth for ordering and building the vehicle when no other dealerships around had the car. Pretty well knowlegable about the features of the car. He kept us informed of the status throughout the waiting perio | Read Full Review6/4/2024 12:00:00 AM | Google