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Salerno Duane, Inc.

Salerno Duane, Inc.

★★★★★(281)read reviews
267 Broad St, Summit, NJ 07901
(908) 988-0540 Ask About Our Service Specials!

Service Hours

Mon: 07:30 am - 06:00 pmTues: 07:30 am - 06:00 pmWed: 07:30 am - 06:00 pmThur: 07:30 am - 06:00 pmFri: 07:30 am - 06:00 pmSat: 08:00 am - 01:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Salerno Duane, Inc.

Salerno Duane, Inc. is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians

Call (908) 988-0540 today to schedule your next appointment.

Our technicians at Salerno Duane, Inc. are ready to help you!
Business Link Logo

Salerno Duane, Inc. is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Salerno Duane, Inc. today at (908) 988-0540 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ abell1390
    Good, quick service. But wish they would charge the car back before returning it. It was under 1% when I picked up my hybrid. | Read Full Review
    5/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ timklag
    I brought a 2022 jeep in for a tuneup and got it back leaking oil all over my driveway and a check oil pressure alert. Sucks!!!! | Read Full Review
    5/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ awadsima
    My sale’s Sergio was outstanding for meeting my needs, this was my fourth car use him as my salesman | Read Full Review
    5/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Pete
    I purchased a Jeep from them. Buying process was easy but they did surprise me with a $525 fee to process the license plate transfer from previous vehicle to the new vehicle. I live in PA and they said this was the outside company fee. They ended up sending my registration 3 days before the temporary tag expired. This required me to | Read Full Review
    5/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ gmczr8
    Matt said he would call me back - he did not - called and they said he would call me as he wasn’t available - never did.. my other jeep had clutch recall and they said they would call me with a loaner car - never did - so did it without loaner - I guess buying all my vehicles from here doesn’t rate. Recall preformed on my 4x4e (yes I | Read Full Review
    5/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ JSIGNORELLO252
    Always good to work with. Jim and Paul are always helpful and responsive. Go to dealership. | Read Full Review
    5/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ WA2LAN
    Service was great. I appreciated the texting of vehicle status. Matthew was friendly and knowledgeable. Thanks! | Read Full Review
    5/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ brian_morrissey
    My experience with the auto dealership was excellent—friendly staff, smooth process, and great customer service. | Read Full Review
    5/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ paulazzaretto
    Everyone was great to work with. The transaction went very smoothly.. We are very happy with the new Jeep. | Read Full Review
    5/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ ducharme.thomas
    It was a very efficient and client-friendly experience! i appreciate the speed and fast turnaround and professionalism by all. | Read Full Review
    5/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ dr.chinyokoro
    The whole experience was a flop. I was not informed of the options for financing, I asked about the rate, was not told that either. With a 877 credit, I could have gotten a lower rate if I was kept in the loop. Credit union has better rate. Finally, I was not oriented properly to the car. | Read Full Review
    5/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ hielomari
    Efficient, good communication, friendly. The dealership was able to diagnose and address the issue with my vehicle in a timely manner. | Read Full Review
    5/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ Produce King
    Matt service advisor was very helpful and professional. He did a great job. I would recommend this dealership. | Read Full Review
    5/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ victor-hansen
    we had a very good service with Jonathan so we are very happy with the service | Read Full Review
    4/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jmustang67
    We went yesterday after calling Sergio our salesman the night before. Before coming in he confirmed the Jeep Grand Cherokee L Summit Reserve was in stock and he gave us an out the door price. A few hours later we were on our way and happy. | Read Full Review
    4/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ torres.robert
    Easy peasy, courteous and prompt service. Matthew was knowledgeable and thorough. See you in six months!! | Read Full Review
    4/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ kenneth.eugene.walters
    I have previously used Salerno Duane to service my 2001 Grand Jeep Cherokee. Always purchased replacement parts at this same location. I received excellent no pressure service from Jim. He is knowledgeable about the Jeep lineup and was able to answer all my questions and concerns without delay. I was on my way to purchase a new vehic | Read Full Review
    4/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ MATTHEWJSHERMAN
    Reliable dealership. Third or fourth jeep we’ve leased from here. Would come back agaib | Read Full Review
    4/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ schicktennis
    Left car night before got all done by noon time. All were very knowledgeable and courteous. | Read Full Review
    4/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ huby11
    Dealership is second to NONE!!!!! Sergio and his team are trustworthy and men of their word. No haggling or games being played, Pure Class by the Salerno Team is why it’s the only place we will buy a vehicle from! | Read Full Review
    4/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ cdost0
    Service and staff were very helpful. They turned around the repair as quickly as they committed to. | Read Full Review
    4/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ anabelrodriguez0929
    Ceaser was good. Would recommend again great job . The finace guy was a little rude needs better character | Read Full Review
    4/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ gracekinsella9
    Great process- very quick and easy. Caesar was wonderful to work with and very helpful! | Read Full Review
    4/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ bbarnette44
    Good customer service ???? I was very pleased with the way I was treated, from the outside staff to the inside.. | Read Full Review
    4/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ jcance393
    Great experience all around. Very organized, done within a very timely manner, car was ready and great price | Read Full Review
    4/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ PCAPOZZOLI2002
    Great customer service, couldn't been happier with Paul helping us find the perfect truck for our son. | Read Full Review
    4/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ KBAYMARINE23
    A professional dealership, that’s been part of the Summit landscape for over 35 years or longer! A one stop experience when shopping for a new vehicle. The staff, was professional, courteous and finished best deal for me in buying a Jeep. Thank You | Read Full Review
    4/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ csousa30
    Great experience at this dealership. Very helpful and professional staff! Would definitely return when needed. Thank you! | Read Full Review
    3/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ ldicataldo
    Jonathan, Cory and Angelica made this experience super easy! They were honest and upfront from the very start! Would highly recommend this team! | Read Full Review
    3/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ wwshults
    Dealing with Paul Shorrock is always a pleasure. I've purchased 5 Jeeps from him and will continue to do so. He always has your best interest on hand and works hard to make sure your getting the best vehicle with the options that are important to you. | Read Full Review
    3/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ berickson493
    Everyone was professional and courteous. The service department did and excellent job. They met all of my expectations. Thank you. | Read Full Review
    3/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ ANDREW.C.WEBB
    Quick service. Easy to make an appointment. Good communication to make the appointment and also status of work. | Read Full Review
    3/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ jcoug1030
    My new Grand Cherokee had an unusual noise coming from the door jam. Although It took multiple tries to solve the problem, Matt and his techs did not give up and I'm totally satisfied with both the effort and final result. In addition I appreciated the Uber rides and having the car delivered to my home. Dealing with Matt and staff wa | Read Full Review
    3/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ dichiaradesign
    Matt was responsive and had my grand cherokee back to me in a timely manner. | Read Full Review
    3/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ rjv726
    air suspenson still leaking when the truck sits over nite the compressor come on still leaking | Read Full Review
    3/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ cbenz88
    Super helpful staff. Made the buying experience easy. Recommend to anyone to go there to purchase a vehicle. | Read Full Review
    3/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ cpaperno
    Definitely will be coming back to service my vehicles. Great customer service and they even called me an uber to pick me up and my uber driver was great. Thank you so much. | Read Full Review
    3/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ wwshults
    This was the 5th new vehicle I purchased from Salerno Duane and continue to return to dealership because of Paul Shorrock. His professional approach to finding the correct vehicle is great. | Read Full Review
    3/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ kjpoopor
    Easy in easy out. Realistic communication and follows through on expectations. Tries to accommodate as much as possible. | Read Full Review
    3/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ steakntake1
    Great service and great customer service, definitely a convenient service depart by offering uber. I only want to bring my vehicle to them from now on. | Read Full Review
    3/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ lbeker56
    The service was amazzzzzzzing !!!!!!!!!! The person at front desk was so welcoming ( so sorry I forgot his name ) It was a fast check in Got a ride home since it was planed for over 2 hours We were picked up from home when the work was done Love to buy and service the car at your place Will recommend to all the people in my life Keep | Read Full Review
    3/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ mpimpinelli
    Prompt and courteous service, with a short wait and a very nice waiting room. Excellent service. | Read Full Review
    3/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ kim76
    The service people are always very helpful. Appreciate all their input regarding my vehicles and recommendations. | Read Full Review
    3/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ CB
    Everyone was courteous & friendly, service was fast and the car was ready when it was supposed to be | Read Full Review
    3/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ trebor729
    Took me in prior to my appointment time and had me on my way quickly | Read Full Review
    3/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ danielle070806
    They were able to get my new windshield but it took a long time to get | Read Full Review
    3/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ mryan92082
    Great service, quick to check in and was able to get me a ride to work while they did the service. | Read Full Review
    3/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ vitons
    The service department staff is very professional and completed the work as promised and in a timely manner.. | Read Full Review
    3/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ shane.o.hughes
    Best jeep dealer I have dealt with in the area. I have dealt with two other service centers and they are nowhere near as good or efficient as this one. | Read Full Review
    2/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ yancy.24
    Matthew was great and he even ordered me an uber home. I haven’t gotten this good of service since Hudson Nissan | Read Full Review
    2/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ spizzi429
    Another visit, another great experience. Car was ready earlier than expected. Thanks for everything guys. | Read Full Review
    2/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ zebaholdings
    Fast and friendly service department. Got me in and out. Everyone there was professional and very helpful. | Read Full Review
    2/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ suznan
    Very accommodating and attentive to the problem. Very quick to respond to text and emails | Read Full Review
    2/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ teachncoach
    Everything was smooth and easy. They were very helpful. Great experience. I Highly recommend them | Read Full Review
    2/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ MGM547
    The sales people where great and respected full and I had a great experience with the people in the dealership Thank for the experience | Read Full Review
    2/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ Dmaster
    The service department is great for oil changes and routine maintenance, but complex issues—those classic “Jeep things”—are better handled by a private garage. The staff is friendly and helpful, but advanced repairs can be challenging. | Read Full Review
    2/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ JILLAWALTERS
    Extremely helpful staff. Willing to go above and beyond. I didn’t feel pressured or overwhelmed during the process | Read Full Review
    2/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ FRANKSPARROW
    I have been working with Salerno Duane for decades. They are always reliable. My salesman Paul was knowledgeable. | Read Full Review
    2/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ dd4
    Best dealership out there. Pleasurable to do business with and very accommodating. Its the reason I have gotten almost all of my cars from them. | Read Full Review
    2/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ jlm63
    I had my serviced and my issues were resolved. When I sent my car to the technician. my electric seats were working. Someone at Salerno Duane moved my seat all the way back and I was not able to move my seats to a comfortable position. I tried to call for a couple of days and no one answered the phone. A young lady transferred me to | Read Full Review
    2/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ EMILESENDRAL
    Salerno Duane was great to work with. Easy, not pushy, professional and helpful. Our salesman Jim was especially informative and great to work with. Felt no pressure from their finance manager who even encouraged me to take the offer from my outside bank as he admitted they couldn’t compete. Was regularly checked in on by the floor m | Read Full Review
    2/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ torcasi25
    Very satisfied with the service - Matt was attentive and kept me in the loop the entire time and responded to any questions very quickly. | Read Full Review
    2/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ levynakal
    My first impression was good. I was helped pretty quick and my car was finished earlier than I anticipated. | Read Full Review
    2/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ gabe.loubier
    Good communication and did not try to put in additional costs like so many other places do. Stayed within the estimated number. There was a slight delay in getting the work done but a reasonable explanation for that. Only wish they had a larger parking lot and better signage. It was almost impossible to leave my car there in the nigh | Read Full Review
    2/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ rmyers9393
    Fantastic work from a reliable group of people. The work gets done quickly and effectively | Read Full Review
    2/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ kzoneill
    Will called and explained the issue thoroughly. He was respectful and professional. My car was delivered to me on time. | Read Full Review
    2/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mark
    Communication was excellent and the issue with the Jeep was repaired the same day. Matt explained the situation well. When the Jeep was being pulled out in the parking lot, the attendant drove it into another car leaving damage on my vehicle. That situation has not been resolved. | Read Full Review
    2/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ benprotess
    This was a very easy and positive experience. Everyone was nice and helpful. Thanks so much! | Read Full Review
    2/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Katiek
    Service was great! They serviced the car in a timely manner with no extra waiting. | Read Full Review
    1/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ ashleygriffith003
    Matt is a great service professional. Responsive and honest. I enjoyed the service visit a few weeks ago. | Read Full Review
    1/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ klantigua85
    I had such a great experience thanks to Sergio Ovalle and Cory Taylor. I highly recommend this place. | Read Full Review
    1/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ kathyhalasz
    Brought my car in on a Saturday morning and was in and out and called when it was ready so quickly with everything done including a follow up appointment. Staff on the desk that day could not have been nicer. | Read Full Review
    1/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ shane.o.hughes
    Everyone was helpful and accommodating to my schedule. No pressure to purchase and really worked with me even though I had my own financing. | Read Full Review
    1/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ kcaziarc
    They provide great customer service, fair pricing and meet all timeframes for completing the requested repairs. Very happy with the service department. | Read Full Review
    1/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ jim.duncan25
    Performed work in timely manner and treated with respect and courtesy. Staff was professional and respectful. | Read Full Review
    1/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ masterwil3
    Great team, great experience in would definitely recommend anyone to this awesome team thank you ?? | Read Full Review
    1/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ accoletta
    Trustworthy and professional staff. Honest and reasonable pricing. Nothing to fear here. Nice job by these guys. | Read Full Review
    1/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ Milad Torabfam
    I enjoyed shopping a car from the Salerno Duane Chrysler Jeep store. Both Cesar Sanchez and Sal Zebardast were so kind and assisted us very well. I am deeply thankful to both of them. would definitely recommend everyone. | Read Full Review
    1/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ [email protected]
    Great dealer Second car from the same dealer First car was a Ford Explorer second car Jeep | Read Full Review
    1/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ klumelleau
    Boris and Sal helped everything go smoothly. Boris got us the exact car we wanted and Aal made the leasing process easy. | Read Full Review
    1/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ ranghelli88
    Salerno Duane was amazing. They made the purchasing of my 2021 Durango RT process very smooth and with trading in my Jeep Wrangler. Jim Dietrich was very knowledgeable of the vehicle I was purchasing. Sal made the financing process very easy and explained everything thoroughly. Will definitely recommend to friends and family. | Read Full Review
    1/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ mmarino19
    Service rep was excellent and knowledgeable and the area was clean and well maintained thank you | Read Full Review
    1/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ mfitzpatrick3
    Cesar's was very helpful through the entire process. He made it very easy. He's the best! | Read Full Review
    1/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ TPMASINO
    quick and timely service and customer service was fantastic and flawless and the price was better than i thought it would be. Thank you | Read Full Review
    1/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ spowell82
    Mathew in the service was very communicative with keeping me updated on the my service repair. | Read Full Review
    1/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ christopher.pipher
    Jonathan and Sal were both up front and honest. They made purchase of our new Jeep easy and a great experience. | Read Full Review
    1/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ wes.sturdevant
    Efficient and to the point. No nonsense and worked with me to get the terms I needed | Read Full Review
    12/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jenn
    Boris is amazing! I have leased multiple jeeps from him- and have done it seamlessly with great value. Boris and his team make the process easy, enjoyable and quick. I appreciate how transparent and professional the process was and intend on working with Salerno Duane Chrysler Jeep and Boris continuously! | Read Full Review
    12/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ fabat41
    Boris and Sal were both personable and made purchasing my new Jeep effortless. Easiest vehicle purchasing experience I have ever had. | Read Full Review
    12/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Km518
    I have had many issues with my Jeep and have emailed the service manager countless of times with no response | Read Full Review
    12/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ ruhrig
    A friendly, transparent and professional experience. Very easy buying process with little hassle. No complaints at all. | Read Full Review
    12/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ kjubinski
    Boris is a great sales person very attentive and hope to do Business with him in the future. | Read Full Review
    12/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ JAYMOREY
    This was not you usual end-of-lease new car. My wife’s Gladiator was hit and totaled but the truck saved her life! She wants nothing but a Jeep from now on. And when Cesar was unable to get a truck on-site with the safety features she needed, he went out of his way to find one. Cesar, Henry and Sal worked magic to get us in a new tru | Read Full Review
    12/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ stephenhassan95
    Curteous, time efficient, transparent and honest. I have been a long standing client for some years | Read Full Review
    12/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ prietocohen
    Service was performed as scheduled/promised. Easy process from drop-off to pick up. Good result. | Read Full Review
    12/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ jordanaedelstein4
    thorough, on time and very communicative. really appreciated the uber ride home. overall a very good experience | Read Full Review
    12/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ rgsbsc
    Very friendly service! Very prompt service! Very pleasant staff! Very good advice for the future! | Read Full Review
    12/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ russell_pierce
    Boris did a great job again!! We have a conversation about what I am looking for, he tells me what is on his lot, and we figure out a price. All facts are on the table with no surprises. I feel very comfortable giving Boris and Salerno Duane my business. | Read Full Review
    12/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ M1driver
    It has the best customer service. Always willing to go the extra mile for the well-being of the customer. The mechanics are always truthful with diagnosis | Read Full Review
    12/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ fdepalo1223
    I was informed by the Service Mgr. that a defective part in the interior of the car would not be fixed without a $155.00 service charge. The Mgr. informed me that the issue is a "common occurance with my vehicle and Chrysler-Jeep is aware of the problem." The issue at hand is that the lower left plastic covering of the driver-side se | Read Full Review
    12/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ penman41
    The team was very patient, answered all of our questions and made the car buying process fairly easy. | Read Full Review
    12/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ dani.tillawi
    Everyone in the service department is always so helpful. They always explain everything and give so much detail about everything being done to the vehicle. | Read Full Review
    12/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ zachary.rosenblum
    Not able to offer fix for recall - it’s been months since recall was announced. | Read Full Review
    12/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ NBAKKRE
    This dealership made my lease purchase smooth and the staff was very kind and patient and answered all my questions and inquiries. Thank you. | Read Full Review
    12/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ sergioguzman191
    Excellent service provided, very professional and assisted me with a piece that was hard to get for my jeep. | Read Full Review
    12/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ dkempski
    Nice and efficient. Nice and efficient Nice and efficient Nice and efficient Nice and efficient | Read Full Review
    12/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ jalfano
    2 hours later I asked what's the story w/ the car ? Was told -----well things got backed up ----it will be another 20 mins or so------Toooooooooooooooooo long a wait for an oil change------I think they said I have 2 more freebee oil changes( as if I didn't pay for them when I bought the car and contracts ) another RIP OFF !!!!!!!!!! | Read Full Review
    12/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ diakamme
    It was an excellent and easy experience. I will definitely be back to purchase again. | Read Full Review
    11/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ dereknynj
    Cesar was a pleasure to work with. The full team was very nice and reasonable. | Read Full Review
    11/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ elizabethcosentino
    They took great care of my Wagoneer! They advised me on timing and helped with recall issues and assisted with customer service as needed! | Read Full Review
    11/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ russsehnert
    Told me my truck was ready for a recall but the repair wasn’t ready. Couldn’t repair small problem. I wasted my time | Read Full Review
    11/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ KATE REED
    Francisco & Sal were very knowledgeable, helpful and patient. Francisco worked to get us a very good deal which was appreciated. | Read Full Review
    11/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ gina.dewar
    Always great experiences having my Jeep serviced here. Highly recommend! Everyone is very knowledgeable and professional. | Read Full Review
    11/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Chris H
    Boris is great to work with. I have bought three cars from him in the past 4 years. | Read Full Review
    11/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ vlizza91
    Salerno Duane is the best in the business. 1st class customer service for new cars and services. No one better !! | Read Full Review
    11/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ egutierrez4
    The customer service provided was excellent! They never disappoint- awesome group to work with. I give them 5 Stare's | Read Full Review
    11/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ amcortes
    My experience at service was pleasant. My only recommendation is to improve on the location. It’s way too congested and getting into the entrance was slightly challenging because of the road and cars coming behind me. | Read Full Review
    11/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ ron_benitez
    They never disappoint- awesome group to work with. Met all expectations hsh haha haha h | Read Full Review
    11/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ GDREDDEN3
    The customer service provided was excellent! Will, my advisor was awesome. Polite and knowledgeable employee. | Read Full Review
    11/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ carmenandrick
    Labor rate is triple my local mechanic with no value added for the price difference. Parts price is double than I can purchase retail from another Jeep dealers online. Only going to the dealer due to the FCA's lockout of my local mechanic from the computer. Truck was promised when finished. | Read Full Review
    11/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ patricia_shorrock
    Jaylin was great - very friendly and efficient Easy process - car ready when they said it would be | Read Full Review
    11/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ trimino45
    Very satisfied with my car love to use solerno for my car need I’ll the time | Read Full Review
    11/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ jey3rd
    Pleasure to work with, great experience well worth my time every thing was done very well | Read Full Review
    11/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ johnlcal73
    Very efficient, dropped car off for a recall, received text when completed, staff very responsive courteous and professional | Read Full Review
    11/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ deb
    Great customer service Very responsive and helpful with all of your questions and concerns Very reliable service that you can trust | Read Full Review
    11/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ elanbitan
    Once the appointment was available repair was completed in a timely manner -- thank you to Jaylen for coordinating and being communicative | Read Full Review
    11/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ isabeldavid68
    I have appointment at 10 am and I’m waiting almost 3 hours for oil change ! | Read Full Review
    11/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ calebrosier23
    Great experience. Hopefully next time there will be a rental for me. Grateful for the Uber they called for me. | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ bjkey
    Great service from the sales department, in addition to sales i had running boards installed at your Maintenace center, service was also impeccable- Thanks Cesar and Sal. | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ djggpi
    Excellent sales and finance team. Easy experience and pleasant showroom. Competitive pricing and car was delivered promptly and spotless. Senior management was attentive and very helpful. | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ glash711
    The cost of labor is outrageous and the extra 3% for using a credit card is like getting mugged. | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ meganmeighan19
    Everybody at the dealership was wonderful. I really appreciate the ride home from the staff versus waiting at the dealership. | Read Full Review
    10/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ ASCIBE05
    Very helpful with the lease. I appreciate the help and the easy process. Everything worked out. | Read Full Review
    10/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ patrickgailliot
    Extremely helpful and thorough to our goals. Found the right car and we're ready to meet our needs. | Read Full Review
    10/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ deb
    Excellent service quick response and resolutions Customer service team is very responsive and friendly too | Read Full Review
    10/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ LIZ_ANN_Q
    Had a great experience working with Paul on my recent car purchase. From showing me the vehicle to delivering it, he was honest, straightforward, and made the whole process smooth. Big shoutout to Cory as well—he handled the financing perfectly, explained everything clearly, and got me a great deal. I'm really glad I stopped by and f | Read Full Review
    10/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ wvollkommer
    Excellent service and courtesy. They now have Saturday hours which is a big help. They schedule for express service for oil changes, belts and hoses, tire rotation, and routine maintenance. | Read Full Review
    10/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ mjgrossm2
    I found the service offering to be easy and also high quality. I walked away satisfied | Read Full Review
    10/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ mallybeez
    great customer service, car was done quickly, positive vibes always when i come for service. | Read Full Review
    10/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ NOEMI.ESCOBAR1010
    Francisco greeted me with friendliness, very helpful and knowledgeable. Took his time listening to my needs and went out of his way to help me. Sal made my transaction very pleasant and easy, he was helpful, as well, in answering all my questions. I had a great experience overall! | Read Full Review
    10/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gene M.
    Great service. Would be better if Stelantis Corp. had inventory of spare parts available to the dealerships, Not 45 wait time! Has nothing to do with the dealer itself. | Read Full Review
    10/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ trimino45
    Job was not performed correctly , given another appointment to have it fixed . Cannot give a review until job is correctly completed | Read Full Review
    10/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ kmcgahey0125
    Service was exceptional. They were very polite and took care of my recall promptly. 5 star service | Read Full Review
    10/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ John F
    DO NOT go to Salerno Duane in Summit!!! Their service department is unorganized and unprofessional. 0 stars for them! My car had a recall so I scheduled an appointment. They kept my car 24 hours and then told me they don’t have the part for the recall so they couldn’t fix it. I had to make a 2nd appointment for when they had the part | Read Full Review
    10/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ sfsully
    It is truly the worst customer service I have ever received from ANY business. The endless problems with our 2023 Wagonner and the complete lack of contact from the service department are appalling. Weeks go by without any proactive communication, and the only way to get any information about your vehicle is if you chase them down. I | Read Full Review
    10/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ virgyfp
    Great dealer with great staff that live whatever they are doing. I am happy I took my decision with great brand jeep dealer. Boris knowledge of the brand and what the customer needs. 100/10 | Read Full Review
    10/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ vmucci14
    Very happy with the work and communication as to what needed to be done. Was well taken care of by Mathew. | Read Full Review
    10/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ tenft
    After waiting 3 days for a recall service which should taken 1 day. Then driving my car the next day and the flash guard fell off. Took it back to the dealer to inspect to have the tech lie to me by saying all the hardware was still in place and i will now have to pay to replace it. So I took it to an independent sevice station and w | Read Full Review
    10/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ map833
    Very happy with the service, best in the area. The only place l will go. | Read Full Review
    10/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ craig_chapman
    Jim was an absolute pleasure to work with. Honest, upfront, personable, negotiates in good faith and low pressure. I will definitely recommend him and the Salerno Duane team to any friends or family in the market for a car. | Read Full Review
    10/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ pmvsarracino1
    The service desk understood the need to work on my car right away due to my needing of the vehicle later that day. | Read Full Review
    10/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ jc0240
    I had appointment for oil change on my keep and the job was not completed for almost 2 1/2 hours later. I thought if you have appointment at 10 your car will be worked on then not work on walk ins | Read Full Review
    10/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ ritrivi71
    Boris was great. He was able to find the exact Jeep Wrangler I was looking for and sales process was very professional. Salerno Duane gave me a great price on my lease. I will certainly work with them again when my family is looking for our next vehicle. | Read Full Review
    10/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ rn0
    Very thorough and came across as very sincere. Great experience with your team and would buy from this dealership again. | Read Full Review
    10/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ chucknav65
    The Attendant, Matt, was amazing. I did have a problem with the extended warranty, I was informed by Liccardi that I was covered when in fact I was not. He was helpful, keeping me up to date with all the changes that had to be done. Now the issue does still exist, but he is helpful in rectifying the problem. | Read Full Review
    10/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ jadasilva55
    He Was able to provide what I needed Hassle free. He was Attentive and professional. He got the job done. | Read Full Review
    10/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ jay5ive27
    Boris did an excellent job earning my business. He went out of his way to find the exact car I was looking for. | Read Full Review
    10/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ rpmcandrew3
    Everything was smooth fast and professional. Answered all the questions I had. No complaints here | Read Full Review
    10/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ VIRGINIALIBERATODESIGN
    Great service, effective communication, above and beyond helpful information. I would highly recommend Salerno Duane ! | Read Full Review
    10/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sherley
    This is the best experience I’ve ever had at a dealership no question about it. It is intimidating going to a dealership sometime, especially walking in by yourself. You don’t know what to expect. I was definitely nervous coming in. Sergio took all those nerves away!!! He was so knowledgeable so respectful so genuine during the whole | Read Full Review
    10/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ charnett52
    Very accommodating. Friendly, engaging. as a sales experience it was as good as it gets, Answered all my questions on the vehicles and helped me narrow it to the right vehicle without a hard sell. Pleasant experience for buying a car. | Read Full Review
    10/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ lflaten
    Very happy to stop in for an oil change without an appointment. Could not find a time that worked out for me. I was in and out in a little over an hour. Thank you. | Read Full Review
    10/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ rickhankey
    Great experience, as usual. I recommend Salerno Duane for any Jeep repairs or service needs. | Read Full Review
    10/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jijunape
    I have an amazing experience Fast, professional and very friendly. Usually dealers are a headache however at Salerno Duane I was a nice experience | Read Full Review
    10/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ nick.brown
    x x x x x x x x x x x x x x x x x x x x | Read Full Review
    9/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ ericandjim
    Matt was great at expediting my check-in, answering questions, keeping me up to date and getting me out in a timely manner - all with a friendly, professional demeanor. All the advisors try their best here. | Read Full Review
    9/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ neilgoldberg8
    I was very pleased with the attention my car received at this dealership. The service representative was knowledgeable. He took a ride with me for an extended period of time to make certain that the problem that had been occurring is no longer evident. | Read Full Review
    9/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ gsarge12
    I called and was able to have my front head light repaired the same day. | Read Full Review
    9/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ nancykzande
    They were very friendly and accommodating to my needs . Excellent service would definitely recommend them | Read Full Review
    9/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Billie
    This is the first time I had my vehicle, Jeep Compass serviced at Salerno for a major repair however, I was not expecting to have to wait almost a month out for a service appt but do understand that it was not under Salerno's control, therefore the overall experience was fine. I especially found Jaylen Salley, Jeep Service Dept. vigi | Read Full Review
    9/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ william.e.lambert
    This is the second car I’ve purchased from the Salerno Duane Jeep dealership. I ‘ve found that the sales team has always been easy to work with relative to other local dealerships, which makes the process of buying a car easy, quick and satisfying. I would highly recommend this dealership if you are looking to make a purchase. | Read Full Review
    9/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ ESCHINDLER84
    Great help, transparent, worked hard to get us in the right car. Would use again. | Read Full Review
    9/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ A.Bray
    Friendly staff that was willing to help answer all questions and explain the process clearly. | Read Full Review
    9/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ riyjusmom
    I’ve had my jeep for almost 10 years and always go here to get it serviced. Matthew at the service desk has excellent customer service and is a great guy! I will continue to visit this service center! | Read Full Review
    9/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Diane
    Overall, I had a good experience with Salerno Duane. I do want to note some issues, however. My transmission experienced a Power Transfer Unit problem which I initially reported to them on August 23, with a code reading from another dealer to confirm the issue. Salerno Duane could not get me in for a diagnostic appointment until Sept | Read Full Review
    9/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gatorsi25
    I recently purchased a Dodge Ram 1500 and had an excellent experience. This is the second Ram I leased from Boris. He made the process so easy I will not go anywhere else | Read Full Review
    9/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ burkem580
    Great workmanship!!! Matt our service manager was very knowledgeable and exceeded our expectations. Service here is top notch! | Read Full Review
    9/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ cdanthony
    I like the fact they have valet and offered ride home. They completed the service at the price quoted. Reps were polite and professional | Read Full Review
    9/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ AROBS713
    Sergio was great, took the time to find a car with the features I wanted. They had all the paperwork ready to go and made the process very smooth. | Read Full Review
    9/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ dropbox.black
    Overpromised and failed completely. No one returns service calls. Left 4 messages. Not a single call back. Got a message from service manager, called and was told he no longer works there. Trying to simply replace a radio that failed. We are 6 months in and still not done. Was promised as free, but now $500. I bough three cars from t | Read Full Review
    9/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gsm3
    My service agent, Matthew, communicated very well during my service appointment. The work was completed in one day, and more importantly, the issue was fixed. I would not hesitate to recommend them to anyone. | Read Full Review
    9/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ richard.blann
    Great service on the car and great customer service overall. Staff was very friendly and the services provided were great. | Read Full Review
    9/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ LILYCAP1972
    the service department was very cordial and professional and I waited for my car in a very timely manor. | Read Full Review
    9/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ kelli2170
    Work was done as promised and done in a timely fashion ! Very pleasant experience .. satisfied | Read Full Review
    9/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ eribru00
    Pay for diagnóstic and change for 1 battery is so expensive I m sorry but take 3 days for that is too much | Read Full Review
    9/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kianna mo
    The dealership is absolutely amazing; it has a very welcoming atmosphere, and you feel at home while you’re there! I also want to say that Sergio, Sal, Henry, and Mike went above and beyond to make the deal happen for me. These four men are outstanding, and I must say they are key components of the dealership. My family and I are gra | Read Full Review
    9/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ dbateach123
    Thank you Sergio for your professionalism and care. We are enjoying our cars. That’s it. | Read Full Review
    9/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ DAVIDC16
    Great experience overall. Dealt with Paul, no issues, quick turnaround, very communicative. Would definitely go back | Read Full Review
    9/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ J.LTHOMAS
    This was a great experience. Everyone was on the same page and worked together to obtain success. I couldn't have been happier with Jonathan and Sal and the vehicle we selected. I will recommend Salerno Duane to all of my friends. | Read Full Review
    9/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ ljjrenterprisellc
    I’m treated well they and customer service is great. Great experience no complaints at all | Read Full Review
    9/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ sommerville72
    Expensive. Take a bit long for just an oil change. Should offer vouchers for nearby restaurants | Read Full Review
    9/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ J.LTHOMAS
    I enjoyed working with John and Sal. They were patient and worked with me to find a happy medium. I would happily recommend Salerno Duane to any of my friends. | Read Full Review
    9/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ kpinkham
    I was looking for a specific model and they took the time to make sure it was onsite, clean, and available before I came in instead of just trying to get me in the door like other dealerships. Fair negotiation of trade in without any drama. Fast and smooth paperwork | Read Full Review
    9/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ MS
    My service appointment was great - the car was ready on time and everyone was helpful. | Read Full Review
    9/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ jeff.kinder
    I needed to go into the dealership to sign papers to transfer my lease over to me. Paul Shorrock (who was my original salesperson) and Sergio Ovalle were very helpful. | Read Full Review
    9/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ joshua.v.berliner
    Very efficient, organized, and nice. I had a great experience. Everyone was very professional, helpful, and easy to work with. | Read Full Review
    9/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ jmcknight16
    Took care of me sooner than later. Much appreciated Hopefully things w stay the sa W in future | Read Full Review
    9/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ njdino
    They do a lot for their customers from Uber transfers, to coffee, water, & snacks. The staff is always pleasant & friendly, they seem honest, & willing to work with the customers. | Read Full Review
    9/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ yulycrey24
    I recently purchased a Jeep Wrangler 2014 from Salerno Duane Jeep in Summit NJ and had a great experience. The sales team was knowledgeable and helpful, and the process was smooth and efficient. Overall, I'm very satisfied with my purchase and would recommend Salerno Duane Jeep to friends. A special thanks to salesman Boris for his p | Read Full Review
    9/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ M1driver
    like always , the personnel of customer service, always goes above and beyond for the customer | Read Full Review
    9/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ hassieb786
    Exceptional service, knowledgeable staff, and an stress-free buying experience. Highly recommend this dealership for all needs! | Read Full Review
    9/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ sfinkelstein519
    Sergio is an excellent sales rep. He is thoughtful, explains things thoroughly, listens well to client needs and works hard to come up with a solution that will be amenable to the client. While Sergio is not pushy, he doesn't sit back waiting for things to happen. This is the second car I leased with Sergio and Salerno Duane and I'm | Read Full Review
    9/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ kitkat1203
    Always a pleasure dealing with Boris. He was my salesman for my last purchase and I asked for him again with this one | Read Full Review
    9/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ TRIZK62
    Great dealership that know how to treat their customers. They now have a customer for life. | Read Full Review
    9/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ MARYDRABICH04
    Great team, a pleasure to work with. Listened to our concerns and has a great attitude. | Read Full Review
    9/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ GOULDGLAUCOMA
    Cesar greeted with a smile and made the whole process smooth. The dealership was efficient and respectful of my time and my money. | Read Full Review
    9/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ jlusardi
    Third car from dealership great experience. Happy with all of the departments. Thank you all | Read Full Review
    9/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jason Miller
    Five Stars for Jalen and the team at Salerno Jeep! Was worried I had an expensive repair and they were familiar with the issue and recommended contacting the manufacturer first. Sure enough the manufacturer did offer to cover the repair. Not sure that would have happened elsewhere. Thanks Salerno! | Read Full Review
    8/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ DRISSMILLER
    Smooth process, I was able to set up a test drive quickly and trade in my old car with no issues. | Read Full Review
    8/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ dave_stevenson
    The staff is great. Very customer focused. But the shop doesn’t have enough capacity for non routine car care. Appointments can run 30+ days out… so plan ahead if your car is going to have an issue (sarcasm) | Read Full Review
    8/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ fester239
    They now have same day drop in service and got an oil change in under 2 hours. Very convenient for an oil change. | Read Full Review
    8/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ [email protected]
    Very courteous,performance is excellent and I trust the work that is preformed with the dealership | Read Full Review
    8/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ drawtrebor
    This was absolutely the best and most pleasant car buying experience I have ever had. The team was wonderful to work with from start to finish. | Read Full Review
    8/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ mrslroberson
    Salerno Duane Chrysler Jeep is the only service department that knows what they are doing. They are great at diagnosing issues and do all that they can to rectify. Their staff are also very professional and understanding. I won't take my truck anywhere else. | Read Full Review
    8/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ thomas.m.shearer
    Great experience, we would highly recommend them to anyone looking for a new vehicle. Thank you! | Read Full Review
    8/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ patrick.mcginn
    Everyone was prompt, polite and professional. I can always expect that at Salerno Duane. It’s always a great experience. | Read Full Review
    8/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ eaglesei
    I went in for a loud noise when k start the car but it’s still there . No mention of what it even was . Disappointed | Read Full Review
    8/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ noellebrown219
    Samantha in the service department got my vehicle into service immediately and was extremely helpful sorting out what was or wasn’t covered by my warranty. | Read Full Review
    8/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ topdog48
    The visit was pleasant. The work was done in the timely manner. The people were very nice. Will go back again. | Read Full Review
    8/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ sakmar65
    Front desk is very helpful, Samantha is great. Technicians do a great job, no complaints with the work they do. Waiting room is well stocked and with space to work. They offer ride if you need one. My only problem is with your credit card fees :-( | Read Full Review
    8/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ jumpmasterlou
    My car was serviced at the planed appointment on time. The service personnel were courteous. The waiting room was clean and comfortable. | Read Full Review
    8/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ huby11
    Matt was amazing! Got my car in and got it done same day! Great customer service!!! | Read Full Review
    8/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ bill.melvin
    My car was taken in for service on time. I was treated kindly by the staff. | Read Full Review
    8/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ STEVELAWLER423
    Waited 2.5 hrs for oil change and rotation of tires but told maximum service time 2hrs. Also, credit card surcharge of 3% not disclosed. So next time pay in cash! | Read Full Review
    8/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ usebrain.olc
    They were in time and as usual - it was Great and dependable service. Whoo hoo | Read Full Review
    8/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ iphirsch
    Service staff is knowledgeable and wait time is normal for service departments. Been using them for almost 30 years. | Read Full Review
    8/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ barkinturtle
    Considerate of my busy work schedule and availability - they always give me an appointment time that works and are ready on time. Good communication. | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ susannafoglia
    Always a pleasant experience!The front desk and the receptionist are very helpful! Best regards | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ jcarrino24
    Our recent experience leasing our new 2024 Jeep Cherokee was excellent and we would recommend to other customers. | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ andrew.r.agro
    Solid front desk staff in service area. Clear instructions and expectation's of what was being done | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ rickhankey
    I don't remember the name of the guy who helped me but it was on Monday, 8/12. | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ jim_birle
    Easy to get appointments, friendly service and always does what they tell you they will do | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ DanBenzWfd
    Samantha and Jalen were terrific. Your website and email notification system is terrible. I receive emails prompting me to schedule a service when in fact I recently completed a service - no connection between your email promos and what your customers actually schedule (and spend) for service. It’s also impossible to schedule a servi | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gene M.
    Fabulous dealership. Everyone in the entire facility is dedicated to customer satisfaction. I’ve been buying vehicles for my entire family there since 1988. First Jeep was from Chip Duane himself. Paul S. ensured I knew of all the models, and features were in the vehicle I selected. I’ve been buying our vehicles via Paul for about 20 | Read Full Review
    8/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ BRYANJPEREZ
    Jim is the man! He’s easy to work with and will get you the best deal possible. Highly recommend! | Read Full Review
    8/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ atgilmore
    This has not been the smoothest car buying experience. I've had to sign the lease papers twice, there was damage to the car that needed to be repaired (tear in leather and paint chip) and bring the car back, and now there was confusion around buying out the lease and will need to sign the paper work a second time. Lots of back and fo | Read Full Review
    8/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ amanda.stephenshogan
    I can’t sing higher praises to a Service team, and I have been to many as a loyal Jeep owner for years. I had an emergent situation with my Jeep happen this week while working out of state, and the team took me in and treated me with the utmost of care and concern. I did not know the team nor did the team know me, but they worked swi | Read Full Review
    8/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ will.howardb
    Thank you Paul you and your service center do a fantastic job. Everything is always done right and to my liking. | Read Full Review
    8/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ schroppe
    Experience was pleasant and quick. Great customer service. Highly recommend Salerno Duane to anyone needing service on their Jeep. | Read Full Review
    8/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ ANIEVES3477
    Everyone was very respectful and professional as well as efficient. I loved that they listened and accommodated my travel needs back home as well as back to facility. | Read Full Review
    8/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ publicservice315
    I have tried to get 2 safety items repaired, one was a recall on my seatbelt because of defect, the other is my airbag because shrapnel may be blown into my face if involved in a collision. Salerno/Duane has not been ethical enough to complete either repair after scheduling with them multiple times. There is always an excuse why it c | Read Full Review
    8/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ luisr1033
    Great job from all employees car was done and well taken care of thank you .. | Read Full Review
    8/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ caputo.josephmichael
    Easy and nice staff in servicing my jeep for oil change, tire rotation, and recall | Read Full Review
    8/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ kari25morales
    This dealership is excellent ,they help us to find what we need and they exceed our expectations,Boris was helping us and he was very patient with us and help and explain everything that we need . I highly recommend Boris and Dealership . | Read Full Review
    8/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ swolcott
    Sorry to give such a poor review, but we purchased a service contract with the vehicle and the service department told us the 15,000 mileage service was NOT included in said contract. We were forced to pay for the service and told to speak to the dealer representative about the terms of the contract. We have called and left three (ye | Read Full Review
    8/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ ALEXRIOS533
    On time, in a timely manner, and we’re very helpful, did a great job | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ clanderso19
    The service was easy, efficient and perfect. I love my car, it runs perfectly and drives great | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ r.n.fachet
    The team provided prompt service, clear communication and courteous staff. I waited for my car and my car was delivered as promised. | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ apboosh
    Always great service the dealership always values my time and takes my busy schedule into consideration | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ rvannos
    Quick service while I waited. Easy to schedule as well. We'll definitely be back next time! | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ GUNNINGRN
    Excellent all around. Easiest car purchase ever. Paul was outstanding! Would highly recommend Paul and Salerno Duane. | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ armarchioni
    Overall, it seems to be improved over the way it was. It would be nice to have a larger waiting room. Sometimes it seems like they are overwhelmed with customers. | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ DANNY.ROMAN21
    Horrible service center! Every time I go there it’s a waste of time. My last appointment was made by matthew my service advisor for a part swap that was not even in stock. I don’t recommend anyone go to this service center. Horrible management! | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ domingues7820
    Was in for clutch recall for three days. Pickup day clutch falls leaves me stranded on parkway. Still waiting for tour reimbursement. | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ GEOLY
    Great and fast experience. Best dealership ever. Thank you Jim and Sal for my new Rubicon | Read Full Review
    8/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Alancarter
    Worst service of any dealership I’ve been to. Misdiagnosed issue. Took 2 weeks to fix. Problem still remained. Unresponsive. They just don’t know what they’re doing. Was a 2022 Wrangler. | Read Full Review
    7/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ valrat53
    Good service Car was serviced correctly and in a reasonable time Front desk was attentive and thorough | Read Full Review
    7/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ mnowak
    Purchased a brand new 2024 Jeep wrangler from Salerno Duane in June 2023. Dropped it off to SD on 27Dec for leaking coolant and SD said they needed to order a part and it was safe to drive. Overheated on 15Jan. SD refuses to provide loaners so have to rent a car. Picked up on 30Jan. Leaked again and dropped off on 20May. Picked up on | Read Full Review
    6/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ DUNPHY21
    Great experience. They were very helpful in every phase of the process to help us find the perfect car. | Read Full Review
    6/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ mccarthy_john
    Very disappointed at the follow up and the lack of internal communication. Every Call into the dealer on the service side is like starting over. | Read Full Review
    6/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ athyleerizzo11
    Jim is a class act! Knowledgeable and professional! I would recommend his services to anyone! Sal is very professional and a pleasure to work with! | Read Full Review
    6/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ atgilmore
    I had a great experience at Salerno Duane, and with Jon and Sal. Super helpful walking me through car options and financing options as well answering all of my questions. | Read Full Review
    6/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ baturalev
    Very professional and knowledgeable. I was made to feel at ease throughout my repairs. They were very thorough in explaining the procedure of the repair and what I should be expecting while my car was being worked on. | Read Full Review
    6/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ kimbilello
    Paul Shorrock has been my salesman for my prior 3 leases and my recent new lease. He is a pleasure to work with and takes the time to explain everything. He makes the whole experience "painless" and stress free. | Read Full Review
    6/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ mpgnyc1
    The service department is dealership is fantastic. Bill was responsive to my questions and got the job done on time. Really exceptional experience. | Read Full Review
    6/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ doriprasek
    Great service! Much improved since my last experience. Thank you for improving on customer service. | Read Full Review
    6/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ nalexander1
    Quick responses, efficient and affordable service. All served with a level of pride and a level of servmamship. | Read Full Review
    6/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ tigerhill12
    Caesar was very easy to work with, and I would seek to do business with him, again. He is professional, polite, and accommodating. | Read Full Review
    6/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ johnmliberato
    Outstanding service! Great people! It was a pleasant and seamless experience! I was very impressed! | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ horseyjeanne
    We made appt in April for recall to be fixed. They had 6 weeks -They knew make and model of car but still did not have the part in stock. So now we need to go back for a second service appt. Not convenient- | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ williamC10
    Boris has been great to work with. He is reliable and trustworthy. We are repeat customers and we drive 45 minutes to work with him even though we have a Jeep dealership 5 minutes from our home. | Read Full Review
    6/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ stephen.w.kowantz
    Jim was the perfect partner in the new car journey. It was a pleasant and seamless experience! | Read Full Review
    6/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ summitautomotive
    The vehicle was diagnosed and repaired properly in a timely manner. Very busy dealership so appointments are necessary. | Read Full Review
    6/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ lucianojackie101
    Great service!! Love the customer service, always very nice, helpful, courteous! I was very impressed | Read Full Review
    6/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Erin
    It was a pleasant experience, they are professional and super efficient. Will definitely recommend this dealership and Boris Aguirre! | Read Full Review
    6/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ JBLASI
    Jim Dietrich was great to work with. Very responsive throughout our buying experience. Very professional and knowledgeable regarding the model we purchased. He took all the time we needed to explain the features of the car. He also followed up after the purchase to see if we had any questions of concerns. He was available by cell pho | Read Full Review
    6/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gsm3
    Paul is always great to work with- explains things thoroughly. I think this was the 3rd Jeep we have purchased from him. Stellar service, as always! | Read Full Review
    6/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ EMPIRE1994
    They are good and fair, no tricky things. I will refer other friends to buy there | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ vwv101
    Paul has been wonderful to work with 5 cars now. Knows what we want and how to get it | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ KJS
    They all were very professional, quick, courteous with no ‘Dealer Drama’ or hidden gimmicks. Great experience. | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ seth.garrett21
    Recall was ordered, installed and the appointment was even ahead of schedule. No long waiting. | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
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