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Brooklyn Chrysler Jeep Dodge Ram

Brooklyn Chrysler Jeep Dodge Ram

★★★★★(136)read reviews
2286 Flatbush Ave, Brooklyn, NY 11234
(718) 577-2298 Call Now!

Service Hours

Mon: 09:00 am - 06:00 pmTues: 09:00 am - 06:00 pmWed: 09:00 am - 06:00 pmThur: 09:00 am - 06:00 pmFri: 09:00 am - 06:00 pmSat: ClosedSun: 09:00 am - 06:00 pm

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Brooklyn Chrysler Jeep Dodge Ram

Brooklyn Chrysler Jeep Dodge Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians

Call (718) 577-2298 today to schedule your next appointment.

Our technicians at Brooklyn Chrysler Jeep Dodge Ram are ready to help you!
Business Link Logo

Brooklyn Chrysler Jeep Dodge Ram is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Brooklyn Chrysler Jeep Dodge Ram today at (718) 577-2298 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Michael Cannone
    I bought my car from here back in June. Sales rep Nick was straightforward, process was smooth (long but that’s typical) and they were priced very well after shopping around for months. I bought a certified used car, four months later we had an issue where it didn’t start (I don’t attribute any of this to the dealership) and I broug | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Luis S
    It's so sad I can’t give those guys a (-1) start, so be cautious if you do business with them, especially on Friday. They will ask you to come back Sunday and read your agreement very well, and they will try to trick you with the financial. I agree they do have reasonable prices, but with the trick they do, you will finish paying tho | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Sharifa Taylor
    My experience is always top tier! | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Louis Difinizio
    Gotta say that I feel cheated. I purchased my car back in April and I was told when I signed that after 6 months of on time payments, it would lower at least 200 bucks. When 6 months passed nothing Happened. The bank i signed with had no idea what i was talking about…I had to call them three days before anyone got back to me. I was | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Marcia sthill
    I'm Marcia sthill and I wanted everyone to know I went to Chrysler and my experience was amazing. I was so nervous because I'm a new driver. I thank God that I was sent to Rick and he is so patient, caring, understanding and he's an excellent listener. I didnot know what I wanted but by the time I spoke to Rick I was so happy. Rick | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Andy John
    | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ ANDREW MCDOWALL (FUNNY PPL)
    | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Vladlen Suris
    My Jeep Grand Cherokee was in service for over a month due to damage from an attempted theft. Aleema was there for us since the moment I brought the car in. She was great to deal with, keeping us updated along the repair process and thoroughly explaining the repairs that will be completed to our vehicle. She was our liaison with our | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Sterck JULIEN
    Best experience unforgettable | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Giuseppina Dimarco Intravaia
    I have been at the Brooklyn Chrysler Jeep Ram 3 time so far since I have my 2022 Jeep Compass. I always own a car, I never dealt with leasing and dealership so the first time I had to take my car for a recall I was nervous because I had no idea of what to do. I had a very positive experience. Like I said, I have been at the Brooklyn | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ King Nyce
    Had a great experience working with Sean the very thing went smoothly checked out two cars test drove both and the process was easy he even helped me get insurance at a great rate I would definitely recommend | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Isuf Kuqi
    Overall not bad but it could be better. Crowded and wait time is too long for an oil change with an appointment. | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Isuf Kuqi
    Overall not bad but it could be better, a bit crowded and wait time is to long for an oil change. | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Will McAllister
    Great Experience | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Dominique Martinez
    | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Shirley Messina
    Would have rated a MINUS 10 if possible. Set up an appointment to view and test drive a "CPO" certified preowned 2020 jeep wrangler on Sunday. Upon arrival it was stuck behind 2 rows of other vehicles and not ready. Having other things to do we left. My husband made one last attempt and called back Tuesday and scheduled another vie | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ jerry michel
    I had a wonderful experience with Brooklyn Jeep service Department Maria was a dream to work with especially since I had terrible service from other dealerships. If you go there ask for Maria she’s the best | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Javide Ramjit
    I am so happy with the service aleema is the best in service everyone go see aleema you'll never regret it! It's that personal connection everyone always wants to have when they need help with their car! She'll never disappoint! Take my advice ! | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Tasso Drenis
    Maria at Brooklyn Jeep has to be the best service advisor I've ever had the pleasure of working with. My car had an unexpected mechanical issue which was frustrating but she made the process painless and smooth. She kept in contact with me everyday giving me updates which is unheard of. I've serviced my vehicles with other dealership | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Sean Bedessie
    Go see Aleema in service ! She’s the only one at Jeep service I’ll trust with my car ! She always knows what I need and how to take care of any issues I have in the most effective and efficient way possible! I believe in her and Brooklyn Jeep service and you should too ! | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ elaine luskin
    I bring my 2022 compass to be serviced only when Maria is there. She keeps me informed and updated on what’s needed with my vehicle and my maintenance package. She goes above and beyond to make sure my vehicle is done in a timely manner and offers me an Uber home if needed. She is a wonderful employee to have! | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Edgar Hernandez
    Aleema is the best service advisor is Jeep???? Out of all the dealers I have been too she has been the most helpful and honest !! | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Wiley K March
    We had an excellent experience here Jalonie was the salesperson we worked with. She was amazing everyone was very helpful. Our financing options were limited and they were very kind and helped us work something out. Would recommend and will be back in the future!!! | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Chris Grant
    Great customer service from Aleema the best of the best as proven and the best is yet to come as long as you keep servicing with Aleema!!!! | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Marilyn V
    Excellent Customer Service provided by Maria; Aleema and Steve. They took the time to explain the issues with my vehicle and answered all my questions. Will definitely use them in the future. | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Ariel Mikit
    Not to sure where id be without having a service pro like Maria helping me out in such a timely manner. She helped me get an appointment immediately and consistently followed up through the entire process. Car came back as good as new and i couldn't be happier. Thank you for the fantastic customer service !!!! | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Georgia Sakkas
    I highly recommend it. Run over and ask for Maria. She is caring and always made every problem solved when I ran to her. I promise you will leave very happy!!! | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ David Ayuso
    Aleema is the best in service ! And Maria too. Her other half ofc! The two pees in a POD! Go see them with all your service needs !!!!! | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ lauren betesh
    They stole money from Us and 12 percent interest DONT GO HERE THIS YOUR WARNING | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Dylan Gittins
    If you want to get screwed this is the place to go. From personal experience it’s more like a fly by night dealership than anything else. | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ hamada kasem
    I had a great experience at Brooklyn jeep. Sales man ali showed me 3 different cars and was extremely patient. Manager Steve was amazing as well very respectful and kind. Aleema in service is amazing and extremely attentive and courteous. | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Merto
    Class A establishment | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Gailyn Bender
    | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ USA
    In the center console, there's an area with a One Touch open door its glossy black where it gives you the ability to charge your phone. Where you have the USB ports. Etc..reports that door is broken. Bolts stripped and hanging from bottom of vehicle. ALSO four(4) additional bolts missing from undercarriage as well. Straight trash, t | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Brian Byrnes
    Our salesman Ricky made buying a car for my son flawless. Great job will be seeing you folks again. Brian Byrnes P.S. Thanks for the pizza Ricky. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Ancestor Prodigy
    Working with the service team has always been the best part of my experience. They are always professional and courteous, ensuring customer satisfaction. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ michael minihan
    Great service No worries | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Vladimir Calixte
    | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Liz S
    I rarely ever review anything but I felt necessary to write this after my experience. I dealt with a great sales person from this business Robert who was a gem and was patient during this whole Coronavirus thing he took his time to go over everything with me on the phone. But the final signing process is the reason I had to give thi | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Luis Valdez
    If I could give them negative star ratings I would. Never bring your vehicle for routine maintenance here, unless you want to wait an entire week for them to do NOTHING with your car. I brought in a work vehicle for standard maintenance and diagnostics. I was informed that the diagnostic would take 72 hours and a week later they didn | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Luis Pgank
    Absolutely worse customer service. Horrible dealership they just want your money, they do not care about the customer. | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Orlando Rodriguez
    David made the process easy, And really looked out for what I needed. Thank you, David | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Robert Aronov
    The best in the business | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Medina
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    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Frankl
    | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ brian mukerjee
    I called for service on my 2014 Durango and was told they don’t service anything older than 2015. They don’t stand behind their product. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Christine
    | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Mohammed
    Ask for Farhan, he's the best. I take my vehicle there only because of him He's very thorough . Would definitely recommend him when servicing your vehicle. | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Raphael Santiago
    | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Christelle Gerdes
    This is my first ever google review and it goes to Rick Torres. Next year will be Rick and I 10-year anniversary of knowing each other. Rick got me my first car to commute to graduate school. Rick got me my 2nd car after graduating graduate to commute to my first job. Now Rick got me a hybrid, a 3rd car to continue working and not w | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ julie borodoker
    | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Jeffna Pierre
    JOSH IS THE BEST AND AMAZING!!!!!!!!!!!! | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Adelita Flowers
    | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ lenita harrison
    This is by far the worst place to buy/lease a car from. The service is TERRIBLE. 4 hours minimum for all service appointments. Buy from Manhattan. Customer service is terrible! I can’t wait until my lease is over so that I can get my next lease from Manhattan dealership. I was promised wheel locks, never got them. Once the sale is | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Boris Mena
    Estimados, recientemente ingresé al taller mi RAM por garantía, resulta que sigue presentando el problema en el speaker se desconecta esporádicamente, en la orden de trabajo me pusieron que ya le habían realizado el oil change y resulta que no le hicieron!! Esto no es un juego el carro es nuevo lo estoy pagando.. Además de que me eng | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Anna Penceva
    | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Paul P
    Excellent customer service, knowledgable staff, and fair prices. Aleema, Paul and Mike were amazing! | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ Bibi Bux
    Victor was great, thanks to him for his help and patience we got to leave with a brand new car | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Angelo DiLeo
    It was very easy to make an appointment. maria, my service manager was fantastic. Did not waste my time and completely understood my issue. She also gave me regular updates on the status. | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Vincent Thomas
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Maxmillion Cruz
    Great atmosphere to be in when looking to buy/lease a car very attentive and no B.S straight to the point keep every word went in with my eyes sent on one and left with a even better one for an amazing price this is the place to go if you need or are looking for a upgrade or getting into your 1st ride..Big thank you to NICK and KEVIN | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ sanya brown
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Alex Namashko
    Victor Sales representative from this location is doing his job great!!!! | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Cisco Bencebi
    | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Coleman
    BCJD Dodge RAM dealership was great. It was a great experience shopping here even during the pandemic.I went back in another 3 years for my Jeep purchase. Everything had changed. The salesperson was kind yet not looking to work with me on pricing. I purchased elsewhere, yet I read any Jeep dealer will service your Jeep. Well, well, t | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Pharoah Kain
    Service takes too long, failure to notify of backlog or even ongoing status updates, long wait for parts, failure to get high ratings results in reprocussions to employees and getting admonished through a phone call for relaying my true experience...Bye Brooklyn Jeep. | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Roma Firs
    terrible service, I've been waiting for two months to change the shock absorber and they still haven't solved the problem | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Governale
    Just got my jeep GC! Fernando helped me ! Very professional , very knowledgeable and helpful ! Great experience. Definitely going back and highly recommended | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Foster
    | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Adamaria Raposo
    Muy buen servicio | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Grigoriy Fedosov
    | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ john peck
    Brooklyn Jeep was great! Large inventory and great service! But the highlight was salesman Ricky Torres. Buying a car is always nerve-wracking, but not with Ricky. He worked with us on the price and was fair and honest through the whole process. He answered all our questions and was very responsive on the phone and emails. We bought | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Charles Gambino
    If you want someone who works with you and for you, I suggest working with Nick Watts at Brooklyn Jeep! | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Vasyl Hayduk
    | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Zaika
    My experience was great! I got the help that I wanted and the car of my dreams. The service was fast and seamless. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Shay Gopaul
    Nick Watt was amazing. He worked hard to ensure I got the deal that worked for me. At one point I thought I wasn't going to get my dream car and he made it happen. He even went as far as placing a bow on the car for me. Thank you Nick! If I could give 10 stars I would. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Bruce White
    Since day one I have enjoyed my experiences with this dealership. The process to purchase my truck was fantastic ????. This past experience was only for mileage maintenance, but the experience was fantastic as usual. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Mike Levinsky
    Ask for Kevin! | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Anik Rashid
    Very disappointed. I was probably either going to get scammed, perhaps it got sold but was never delisted until before my appointment, or there wasn't proper coordination done. I made an appointment for a specific car with the intention of putting a down payment and insurance with it on the spot. I let the person in the phone know t | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Susana Avila
    This deal. Had been one of the best. I am very excited with my new car OK . | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ danielle prince
    Everyone is extremely friendly & professional. Love them there | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Melody Jones
    Friendly and helpful staff! | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Demi A
    My experience here was an emotional rollercoaster, I went from laughing to crying to jumping with joy. I worked with their employee Sean K, and there were many obstacles during the process but in the end, he went major lengths and managed to get me out the door with my dream car. My only advice is to have knowledge about the process | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Irmise Theodore
    | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Brooke Mula-Hernandez
    I'm giving this business a one star review. I believe in karma but I believe more in doing the right thing by others while I'm on this planet. I was promised two key fobs. I was given a key fob that looks like it was in WW3. I was promised to meet up halfway because I Iive so far. They were unethical never made good and to get k | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ J Henry (Jackie)
    Fast quick efficient service - highly recommended | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Elisabeth Restitullo
    It was a good experience. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Ben
    This must be the most disgusting experience I have ever had with a business in my entire life. I will never buy or lease a jeep ever again in my life. I have a brand new 2024 Jeep lease. I came in because my screen is frozen ever since UConnect tried to do some update. I cant use the back up cam, cant listen to music, no navigation, | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Dan
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    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Gonzalo Trinidad
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    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Chass Tomlinson
    The person in charge of valet interviewed me and said that if my driving record was clean that i will be hired to work at this location in brooklyn. 5 minutes later he told me my driver license wasnt clean. I spoke to someone at the location they told me it takes a week to run a background and he did it in a day. Im African American | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Solmaz Aliyeva
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    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Erik Williams
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    8/6/2024 12:00:00 AM | Google
  • ★★★★★ kim Hilaire
    From the day I walked to this location I felt welcomed. My experience there was really amazing. I was so nervous about trading my Previous car but I explained my situation to them that I was struggling they gave me so many options on financing and cars so they can help me manage. Victor and Tasha were amazing . They were so patient w | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Abie Silvers
    Do not go here. I dealt with Ralphie (Rafael) who offered me a deal on a jeep grand Cherokee L 3rd row leather with bench seats. I had. Good experience with his last time and I recommend friends to him. I was wrong. He won’t return my phone calls and said the car was sold right after I hung up and told him we wanted it. Makes no sens | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Frank Liburd
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    7/31/2024 12:00:00 AM | Google
  • ★★★★★ L H
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    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Jason Joseph
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    7/25/2024 12:00:00 AM | Google
  • ★★★★★ A loners Vlog
    They have revealed themselves to me as liars and I don’t trust them when it comes information on repairs they basically made me pay to repair things/parts that are simply just not broken or has any issue or in need of repair and I have the hard proof. Their prices are sometime 4x the amount for instance I picked up an original head l | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Ivonne Quinones
    Quick service. Great customer service (Patrick) | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Alexander Volynsky
    Moe was fantastic and helped us get the car right away, off the lot. Drew was also helpful | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Bacher
    Communication has been a challenge so far. I’m hoping it gets better so I can come back and turn this into a 5 star review! | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Dixon-Cumberbatch
    The Service Representative Elaine was magnificent, she was available often in my hectic dash to get the car returned. Mind you before July 4th. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ ReCeSS “PooBanGer” Henry
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    7/12/2024 12:00:00 AM | Google
  • ★★★★★ PARIS E
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    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Brooke Mula-Hernandez
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    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Michael Priolo
    DO NOT BUY ANY Vehicle from this location. In February I purchased a brand new 2024 Jeep Grand Cherokee 4xe (electric and gas) and have dealt with nothing but problems with my vehicle. I have been trying to schedule an appointment at this location for over 2 months, I have spoke to many different representatives which all say that th | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ dwight brown
    The staffing is very much appreciated and responsible And very much helpful in tending to one needs . Service is quick and fast . | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ shaz mo
    Very dishonest dealership Leased A challenger and also a jeep 4xe both vehicles are brand new and had serious issues from the beginning They deserve 0 stars Unfortunately I have to put one unneeded star It should be a snake ?? instead | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Enea Cala
    Purchased my vehicle today with a Very nice sales lady gave me all the information I needed and got me out of there quick and fast. I recommend anyone who need a car go to Jalonie. | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Wagner Elancieux
    Even Without An Appointment, It Was Fast & Amazing Service | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ David Rivera
    My experience at Brooklyn Jeep was exceptional from start to finish. Jalonie, the salesperson, greeted me warmly and guided me through the entire purchasing process with patience and expertise. Any question I had, she was happy to answer or track down an answer for me. Christian, the sales manager, ensured that I received the best de | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ alfred small
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    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Rodney Cotten
    ! Good afternoon my apologies I was sleeping. I would like to say that this experience was frustrating and overwhelming. I have no response. All I can explain to my family is if you go to that dealership. Customers should have knowledge of purchasing. Unfortunately, I came in with a budget it was not honored. The service there is fri | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Voro Pro
    I recently had the pleasure of leasing a new Grand Cherokee from David at the Jeep dealership, and I couldn't be happier with my experience. David's incredible patience and dedication to finding the perfect deal for me truly set him apart from the stereotypical car salesman. From the moment I walked in, David was attentive and eager | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Whitney George
    Jalonie Taylor, goes above and beyond her duties. Ms. Taylor did not rush me along. I know she is in sales, but I truly felt like she cared about me and my families needs. The entire experience felt like I was speaking with someone I’ve known for years. From the way in all the way to the walk out to my vehicle she was phenomenal. I h | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Joel Goldberger
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    6/21/2024 12:00:00 AM | Google
  • ★★★★★ ralph
    EVERYONE WAS SO HELPFULL | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Kristyn Street
    Josh from the service department is the best hands down. If you can't get Josh as your advisor take your vehicle and leave. | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Salvatore Pino
    Good dealer | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Selfmade_c
    Let just start off with this was an amazing experience for my first time buying a car the people are here amazing but the person that took care of me best is David. I mean everybody in there was amazing but David looked out for me took care of me. Make sure everything was running well. Guide me step-by-step on every day so if you go | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ oscar richardson
    Great Service make you feel like you are Part of Family | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Rodney Cotten
    I bought a 2019 Jeep Latitude on 6/2/2019. I was told the vehicle was 14000. They took me to the back and I withdrew 14000 dollars. When I got back to the dealership. They dismissed me stating that 14000 wasn’t enough I needed 18000. I went home and came back with the 18000. They give me the vehicle stating that I had 3 months of war | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Milton
    Great Experience.. Go and see Moe and Vic for all your Car buying needs .. !! | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ simba millette
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    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Michael Dimopoulos
    This would have to be the worse experience in getting a vehicle repaired we have ever had. Let's start by the harassment in 1000's of calls you receive in 3 years to purchase warranty service when our new vehicle came with 5 years motor warranty so go figure. Now they have our car for over a month and every week we call because god f | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Sterling
    Jay dealwjay Mo and Steven were all amazing . Great customer service skills. Very helpful and patient. Got my car today thank you guys . | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Oleg K
    | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Denice B
    Jay was very professional, nice and gave me a clear understanding about purchasing a car. Ask for [Jay ] everyone ! You will not me sorry. | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Denice B
    Jay was very professional, nice and gave me a clear understanding about purchasing a car. As for [Jay ] everyone ! You will not me sorry. | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Eric Legris
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    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Kym Watson
    This is the second lease that I have arranged with this dealership. I am very satisfied and am extremely impressed by their prompt responsiveness, courteous treatment, and knowledge of the vehicles. I highly recommend this dealership and the salesperson, Rick Torres, in particular, was phenomenal! | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ alberto colon
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    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Jay C
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    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Evolution Cheer
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    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Pete Jessen
    Bait and switch........ | Read Full Review
    6/4/2024 12:00:00 AM | Google
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