Return to complete listing of Chrysler Oil Change Service Specialists In Gates Mills

Deacon

Deacon's Chrysler Dodge Jeep Ram

★★★★★(181)read reviews
835 Som Center Rd, Mayfield Village, OH 44143
(440) 490-4929 Ask About Our Service Specials!

Service Hours

Mon: 07:30 am - 06:00 pmTues: 07:30 am - 06:00 pmWed: 07:30 am - 06:00 pmThur: 07:30 am - 06:00 pmFri: 07:30 am - 06:00 pmSat: 07:30 am - 01:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Deacon's Chrysler Dodge Jeep Ram

Deacon's Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians

Call (440) 490-4929 today to schedule your next appointment.

Our technicians at Deacon's Chrysler Dodge Jeep Ram are ready to help you!
Business Link Logo

Deacon's Chrysler Dodge Jeep Ram is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Deacon's Chrysler Dodge Jeep Ram today at (440) 490-4929 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Skf2133
    Jennifer the service advisor was extremely helpful.I appreciated her help making my service appointment go smoothly. | Read Full Review
    5/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ Skf2133
    Jennifer the service advisor was extremely helpful.I appreciated her help making my service appointment go smoothly. | Read Full Review
    5/25/2025 12:00:00 AM | Cars.com
  • ★★★★★ Susan Vadino
    Jennifer who works at Deacon's Chrysler Dodge Jeep RAM is always professional, courteous and is an expert in her field. She's trustworthy and the reason I continue to do business with Deacon's. Thanks, Jennifer!! Request her!! | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Happy Life
    Not the one to leave reviews often but the service perfomed by the auto tech was not up too standards! I brought my 2023 Jeep Grand Cherokee Limited in on 5/21/25 for a service recall requiring the rear coil spring to be inspected and replaced. They ended up replacing the coil spring and sent me on my way. The following day I noticed | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Diana
    So grateful for my car window to be fixed. My husband is very handy and could not fixed the window. They fixed my window and air conditioner in one day and now it rows back down. | Read Full Review
    5/23/2025 12:00:00 AM | Cars.com
  • ★★★★★ Diana
    So grateful for my car window to be fixed. My husband is very handy and could not fixed the window. They fixed my window and air conditioner in one day and now it rows back down. | Read Full Review
    5/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Hellcat
    Deacon’s Dealership: Exceptional service, friendly staff, and top-notch vehicles. Highly recommend for motor head enthusiasts! | Read Full Review
    5/22/2025 12:00:00 AM | Cars.com
  • ★★★★★ Hellcat
    Deacon’s Dealership: Exceptional service, friendly staff, and top-notch vehicles. Highly recommend for motor head enthusiasts! | Read Full Review
    5/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ MARK BLANKS
    Very good service. Excellent mechanics | Read Full Review
    5/18/2025 12:00:00 AM | Google
  • ★★★★★ jim giulitto
    Great to work with. Feel i was treated fairly! | Read Full Review
    5/18/2025 12:00:00 AM | Google
  • ★★★★★ Cheryl Hancock
    Terrible customer service | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★★ James LaFortune
    When you go here.you feel like family ??. | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ henry.jarvi
    Its not just about the vehicles but the people. Every individual we've had an encounter with was personable, tentitive to our questions, gave additional advise, and provided an enjoyable experience. | Read Full Review
    5/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ Dennis
    My second lease from Deacons. Each time a pleasure to work with and never any pressure. | Read Full Review
    5/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ Dennis
    My second lease from Deacons. Each time a pleasure to work with and never any pressure. | Read Full Review
    5/16/2025 12:00:00 AM | Cars.com
  • ★★★★★ henry.jarvi
    Its not just about the vehicles but the people. Every individual we've had an encounter with was personable, tentitive to our questions, gave additional advise, and provided an enjoyable experience. | Read Full Review
    5/16/2025 12:00:00 AM | Cars.com
  • ★★★★★ dsnyderjaws
    Very professional staff! Dealership is immaculate and comfortable. They are also timely and courteous! Thanks! | Read Full Review
    5/11/2025 12:00:00 AM | Cars.com
  • ★★★★★ dsnyderjaws
    Very professional staff! Dealership is immaculate and comfortable. They are also timely and courteous! Thanks! | Read Full Review
    5/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ Leah Burtnett
    I have had great service at Deacons! I bought a new car in February and today, Jennifer solved a huge mystery for me! She went above and beyond to figure out where the trip odometer in the car was located and how to use it (no easy task--it was unnecessarily complicated)! Service today was fantastic! | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Arthur Knight
    Jennifer in service is always great , she always makes sure the Jeep is up to date for my daughter and wife , thank you | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Michael Youman
    Went in today to return a leased vehicle and the staff largely made the experience more irritating than it needed to be. George H. was the salesperson that handled my lease return and largely talked to me in a combative/resistant tone, wishing me “good luck” multiple times with a snarky attitude just because I wanted my plate back to | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Carrie Budzar
    I had a very good experience with a recent vehicle purchase at Deacon’s. The process was smooth, timely and not stressful. Everyone was helpful, especially our salesman Preston!! I would definitely purchase a car here again. | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Jlwork
    Knowledgeable sales force Fast, efficient and accurate service Conveniently located Credit works well with customers | Read Full Review
    4/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jlwork
    Knowledgeable sales force Fast, efficient and accurate service Conveniently located Credit works well with customers | Read Full Review
    4/30/2025 12:00:00 AM | Cars.com
  • ★★★★★ cnoellestephens26
    Always a great experience! Jeff did a wonderful job finding what was right for me & i'm so happy! | Read Full Review
    4/28/2025 12:00:00 AM | Cars.com
  • ★★★★★ cnoellestephens26
    Always a great experience! Jeff did a wonderful job finding what was right for me & i'm so happy! | Read Full Review
    4/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ tdatara8989
    Very friendly. Cathy, who was my salesperson was wonderful and made the process easy. Everyone I encountered was very nice. | Read Full Review
    4/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ tdatara8989
    Very friendly. Cathy, who was my salesperson was wonderful and made the process easy. Everyone I encountered was very nice. | Read Full Review
    4/24/2025 12:00:00 AM | Cars.com
  • ★★★★★ Cliff Bowers
    Excellent service and friendly staff In and out without a hitch Highly professional. Oil change and tire rotation and replaced a headlight. Headlight was defective so I brought the Jeep back early the following day and it was taken care of immediately. Very pleased | Read Full Review
    4/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Matthew
    Had a problem with the AC settings in my Jeep Compass. Despite being super busy, they went out of their way to fix the settings at no charge. I was impressed with their honesty and service! Thank you team | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ I AM EMPIRE, LLC
    DO NOT come here.. They will take your money And not really check for issues.. I went to 2 other dealers that checked my transmission for free and said that my fluids weren't properly circulating.. My vehicle hesitates to accelerate @ the 60 mi. range, it skips when shifting, and sputters when in drive but these people said, and I qu | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Jon Doyle
    Fast service, good communication. Will definitely be doing my Dodge service needs here in the future. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Jeffrey Kudley Hanigan
    Honest and humble sales team! Thanks Preston! | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ lenonwright
    Excellent customer service.I was provided a few different options for my repair. With the choices, I was able make a informed decision. | Read Full Review
    4/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ lenonwright
    Excellent customer service.I was provided a few different options for my repair. With the choices, I was able make a informed decision. | Read Full Review
    4/10/2025 12:00:00 AM | Cars.com
  • ★★★★★ Joe Middlefield
    I was called by a salesman today about a RAM truck 1500 that I had looked at about one month before but did not buy. He said that they had big discounts and asked if I was still interested. We negotiated on a price via text messages throughout the day. The salesman sent me a text saying that his manager (Jesse Remby) had agreed to th | Read Full Review
    4/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ Joe Middlefield
    I was called by a salesman today about a RAM truck 1500 that I had looked at about one month before but did not buy. He said that they had big discounts and asked if I was still interested. We negotiated on a price via text messages throughout the day. The salesman sent me a text saying that his manager (Jesse Remby) had agreed to th | Read Full Review
    4/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ james mowinski
    The service dept is far from the worst i will go into more detail and edit this review properly and honestly when I have all of my answers and things that should be handled correctly if they are!! Jennifer leer do not contact me on giving you not even a 1 star service Corporate is involved and jimmy and Jeff deacon will be t | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ johnponn55
    Kathy and Scott were just great to deal with they took there time and explained everything with no pressure thanks | Read Full Review
    4/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ johnponn55
    Kathy and Scott were just great to deal with they took there time and explained everything with no pressure thanks | Read Full Review
    4/4/2025 12:00:00 AM | Cars.com
  • ★★★★★ Tijonmom
    I've been purchasing cars from this dealership for 10+ years. Always top tier customer service and satisfaction! | Read Full Review
    4/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ Tijonmom
    I've been purchasing cars from this dealership for 10+ years. Always top tier customer service and satisfaction! | Read Full Review
    4/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ Dana Edwards
    I would've given 5 stars because service manager Mike is amazing but the service advisor Tim is dry and gives prejudice vibes!!! | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Cindi Hills
    If i could give less than a 1 star I would. We had my husbands car towed to the dealership on a Friday, FINALLY on Tuesday they called him and said they couldn't figure out what was wrong with his car so they were passing it off to a new person. So again no communication until he called them on Thursday. When he was told that they st | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Julliette Neal
    I have going back and forth with the service department about completing the work on my 2022 Dodge Ram since my first encounter 2/12/25. On my third visit to correct this matter, I was told they to keep the vehicle to evaluate and was given a loaner. With all the technology available why wasn't the electric problem detected sooner ve | Read Full Review
    3/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ J. N.
    I have been going back and forth with the service department about completing the work on my 2022 Dodge Ram since my first encounter 2/12/25. My air bag light remains on and reports it is non functioning according to the dashboard. This vechicle has come in three times for part not available each time. On my third visit to correct th | Read Full Review
    3/31/2025 12:00:00 AM | Cars.com
  • ★★★★★ Julliette Neal
    I have going back and forth with the service department about completing the work on my 2022 Dodge Ram since my first encounter 2/12/25. On my third visit to correct this matter, I was told they need to keep the vehicle to evaluate and was given a loaner (jeep compass). A thought, with all the technology available why wasn't the elec | Read Full Review
    3/31/2025 12:00:00 AM | Cars.com
  • ★★★★★ Gibson2019
    The representatives at this dealership are ways on schedule and very informative on what's going to happen and the next steps to take. Pricing and fees are communicated up front so that there are no surprises. They also provide reminders for upcoming appointments. Good job! | Read Full Review
    3/27/2025 12:00:00 AM | Cars.com
  • ★★★★★ Gibson2019
    The representatives at this dealership are ways on schedule and very informative on what's going to happen and the next steps to take. Pricing and fees are communicated up front so that there are no surprises. They also provide reminders for upcoming appointments. Good job! | Read Full Review
    3/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Robert Baker
    I looked at their inventory online for a couple new trucks for my business. Then the relentless phone calls from them were horrible. So I stopped answered when they called caller I d. Shows their name. Then they had their employees use their personal cell phones to call me then I answered. Horrible service. B. I bought my | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Cjg0655
    Best around , caring for their customers and very honest. My second jeep and I am a customer for life | Read Full Review
    3/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Cjg0655
    Best around , caring for their customers and very honest. My second jeep and I am a customer for life | Read Full Review
    3/14/2025 12:00:00 AM | Cars.com
  • ★★★★★ Rjohnson
    The dealership was excellent. Giving service excellence. The staff was friendly. I got service in a timely manner. The waiting area was clean. Thanks for the complimentary beverage too | Read Full Review
    3/12/2025 12:00:00 AM | Cars.com
  • ★★★★★ Rjohnson
    The dealership was excellent. Giving service excellence. The staff was friendly. I got service in a timely manner. The waiting area was clean. Thanks for the complimentary beverage too | Read Full Review
    3/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kristina Shapiro
    | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ nanadeh
    Very happy with the treatment we received and the purchase price of our new vehicle. | Read Full Review
    3/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ nanadeh
    Very happy with the treatment we received and the purchase price of our new vehicle. | Read Full Review
    3/11/2025 12:00:00 AM | Cars.com
  • ★★★★★ Cbru10
    The service was great, and everyone at the dealership was very polite, The process was very easy. | Read Full Review
    3/6/2025 12:00:00 AM | Cars.com
  • ★★★★★ Cbru10
    The service was great, and everyone at the dealership was very polite, The process was very easy. | Read Full Review
    3/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ leapyear64
    Been with Deacon's for over 10 years. Leased and purchased several vehicles through them. Service has always been exceptional and that makes all the difference! | Read Full Review
    3/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ leapyear64
    Been with Deacon's for over 10 years. Leased and purchased several vehicles through them. Service has always been exceptional and that makes all the difference! | Read Full Review
    3/5/2025 12:00:00 AM | Cars.com
  • ★★★★★ don.smigelski
    Service was preformed with in a good time for service. I had it in for lift system. | Read Full Review
    2/26/2025 12:00:00 AM | Cars.com
  • ★★★★★ don.smigelski
    Service was preformed with in a good time for service. I had it in for lift system. | Read Full Review
    2/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ David Berkowitz
    I call out there inept management staff on Facebook and they block me. If you want the truth, you can email me. | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Lachu1
    Sales department and finance department excellent service. Bought my car in, traded in a car in a couple of hours! | Read Full Review
    2/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Lachu1
    Sales department and finance department excellent service. Bought my car in, traded in a car in a couple of hours! | Read Full Review
    2/23/2025 12:00:00 AM | Cars.com
  • ★★★★★ Terry Skovenski
    I wish that I could give less than a one star rating. This was regrettably my second experience with this dealership! Both times were with fleet vehicles. Let’s start with the first. I dropped it off with the complaint of an emergency braking error. I let service know that this was a fleet vehicle and that I needed it for my job but | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Miah357
    I leased a 2022 RAM 1500 in June of 2022. I told the Salesman that I needed a higher mileage package. Instead of doing that, he gave me some information that I banked on. Come to find out the information that was given to me is now hindering me so bad that I only have one move. Now I'm stuck with so much bad equity that I'm stuck. | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Reuben Shaw II
    I was able to find the perfect Gladiator thanks to the team at Deacon's! Jesse and Kathy were amazing to work with! | Read Full Review
    2/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ Reuben Shaw II
    I was able to find the perfect Gladiator thanks to the team at Deacon's! Jesse and Kathy were amazing to work with! | Read Full Review
    2/16/2025 12:00:00 AM | Cars.com
  • ★★★★★ art
    Pleasant people -- all of them. Great accommodations for waiting. Professional services that keep my car running well and, most importantly, running safely. I am very glad I decided to bring my car to Deacon's. | Read Full Review
    2/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ John W.
    I’ve purchased 4 or 5 Jeeps from Deacon’s. Couldn’t be happier with their consistent service and sales experience. | Read Full Review
    2/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ John W.
    I’ve purchased 4 or 5 Jeeps from Deacon’s. Couldn’t be happier with their consistent service and sales experience. | Read Full Review
    2/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ art
    Pleasant people -- all of them. Great accommodations for waiting. Professional services that keep my car running well and, most importantly, running safely. I am very glad I decided to bring my car to Deacon's. | Read Full Review
    2/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ lrwb3
    We worked with Jeff deacon and he was absolutely fantastic. He worked with us on pricing and vehicles, made sure to get us in our best case scenario for pay and lifetime of vehicle. We originally went for a used car and ended up leaving with a brand new hornet 10/10 do recommend. We will definitely be returning for all future vehicle | Read Full Review
    2/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ PantallicA 2347
    Very professional staff who want to help you. I have leased 2 vehicles with them. Steve and George were great to work with. They are also first responder friendly. 5 out of 5. | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ lrwb3
    We worked with Jeff deacon and he was absolutely fantastic. He worked with us on pricing and vehicles, made sure to get us in our best case scenario for pay and lifetime of vehicle. We originally went for a used car and ended up leaving with a brand new hornet 10/10 do recommend. We will definitely be returning for all future vehicle | Read Full Review
    2/13/2025 12:00:00 AM | Cars.com
  • ★★★★★ Randeep
    Jeff is the best. The whole team is great to work with. Smooth service and purchase experience. My whole family has bought from Deacon’s. I am a repeat customer! | Read Full Review
    2/11/2025 12:00:00 AM | Cars.com
  • ★★★★★ Aubri Bostic
    Everyone at the dealership was overly friendly and helpful in finding a vehicle that was best for us! We can’t thank jeff enough! | Read Full Review
    2/11/2025 12:00:00 AM | Cars.com
  • ★★★★★ Randeep
    Jeff is the best. The whole team is great to work with. Smooth service and purchase experience. My whole family has bought from Deacon’s. I am a repeat customer! | Read Full Review
    2/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ Aubri Bostic
    Everyone at the dealership was overly friendly and helpful in finding a vehicle that was best for us! We can’t thank jeff enough! | Read Full Review
    2/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ The 1
    This was the fastest oil change service I ever had in my life. Highly recommended and free refreshments. Lol | Read Full Review
    2/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ The 1
    This was the fastest oil change service I ever had in my life. Highly recommended and free refreshments. Lol | Read Full Review
    2/10/2025 12:00:00 AM | Cars.com
  • ★★★★★ Randee Pollarine
    Deacon's is the best around. Great salesmen/women--very knowledgeable on models and financing. Service department is very quick and communicative. They actually care about car sales unlike the competition. Highly recommend. | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Lisaletai
    George was amazing as always. He was very patient and helped me find exactly what I wanted. This is my 3rd purchase through Deacons. Five stars, great customer service and care! | Read Full Review
    2/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ Lisaletai
    George was amazing as always. He was very patient and helped me find exactly what I wanted. This is my 3rd purchase through Deacons. Five stars, great customer service and care! | Read Full Review
    2/2/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jake Anderson
    The entire crew (Jeff, Jessie and John) at Deacon’s were by far the best that we worked with across several brands. It never felt salesy at any point in the process and they added personal touches along the way that made our car buying experience very easy. I cannot recommend this staff enough! | Read Full Review
    1/31/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jake Anderson
    The entire crew (Jeff, Jessie and John) at Deacon’s were by far the best that we worked with across several brands. It never felt salesy at any point in the process and they added personal touches along the way that made our car buying experience very easy. I cannot recommend this staff enough! | Read Full Review
    1/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ Nate
    Amazing and fast service always professional and always does an amazing job. Get you out in a timely fashion. | Read Full Review
    1/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Nate
    Amazing and fast service always professional and always does an amazing job. Get you out in a timely fashion. | Read Full Review
    1/30/2025 12:00:00 AM | Cars.com
  • ★★★★★ philip phuoc duong
    Bad services and don’t say sorry to customers. | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Aretha Jones
    I love the service department, and they answer any question that you may have. You can call with any concerns. Jennifer is a cool person. | Read Full Review
    1/26/2025 12:00:00 AM | Google
  • ★★★★★ Marilyn
    Easy to get an appointment. Comfortable waiting area with free coffee and sodas and bottled water. | Read Full Review
    1/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ Marilyn
    Easy to get an appointment. Comfortable waiting area with free coffee and sodas and bottled water. | Read Full Review
    1/26/2025 12:00:00 AM | Cars.com
  • ★★★★★ Steve
    I had a 1030 am appointment. They got me in there on time. The staff was very friendly and completed my oil change and tire rotation with no issues. | Read Full Review
    1/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ Rjcesare88
    We’re very understanding to my needs, worked with me to make sure we got what we needed | Read Full Review
    1/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ Steve
    I had a 1030 am appointment. They got me in there on time. The staff was very friendly and completed my oil change and tire rotation with no issues. | Read Full Review
    1/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ Rjcesare88
    We’re very understanding to my needs, worked with me to make sure we got what we needed | Read Full Review
    1/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ bm1218wm
    fantastic ,great to work with nice people, great price, will be back for my next truck | Read Full Review
    1/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ bm1218wm
    fantastic ,great to work with nice people, great price, will be back for my next truck | Read Full Review
    1/12/2025 12:00:00 AM | Cars.com
  • ★★★★★ Aaron Dillon
    I'll definitely be coming back. I delt with a gentleman named Leon. My buddy mentioned all the problems I've had with Ram in mentor and them telling me they can't figure it out. Deacons fixed the wheel speed sensor and suggested changing out the front actuator for 4x4. No codes where thrown but I couldn't justify spending a other 400 | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★★ Chris Vogel
    | Read Full Review
    1/5/2025 12:00:00 AM | Google
  • ★★★★★ Dombek
    Excellent Dealing with Deacons is a comfortable experience; no high pressure sales. It’s appreciate | Read Full Review
    1/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ Dombek
    Excellent Dealing with Deacons is a comfortable experience; no high pressure sales. It’s appreciate | Read Full Review
    1/2/2025 12:00:00 AM | Cars.com
  • ★★★★★ Tam S.
    The Dealership staff were attentive. The dealership service area was very clean. The work done on my car was completed in a timely manner. | Read Full Review
    12/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Tam S.
    The Dealership staff were attentive. The dealership service area was very clean. The work done on my car was completed in a timely manner. | Read Full Review
    12/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ JeepGuy50
    I always receive great service on my vehicle at Deacons. They have great employees who always ensure the work is done to satisfaction. | Read Full Review
    12/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Chocolate
    Excellent customer service and knowledgeable technicians. Clean environment, professional staff, courteous and kind. Caring attitude. | Read Full Review
    12/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ J L Clipps
    i am thankful for the help i received | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Chocolate
    Excellent customer service and knowledgeable technicians. Clean environment, professional staff, courteous and kind. Caring attitude. | Read Full Review
    12/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ JeepGuy50
    I always receive great service on my vehicle at Deacons. They have great employees who always ensure the work is done to satisfaction. | Read Full Review
    12/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Nicholas Poghen
    Randy Stovsky was my salesman and he is genuinely the best I have ever had. He was thorough, honest, and transparent. He sat me down and built my truck with me feature by feature. He got me exactly what I wanted in the exact price range I was aiming for. He went the extra mile to wax it before pickup and delivered it perfectly. He wa | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ 75sham.income
    Deacon's Chrysler Jeep has been my only dealership since 1991. I have seen the staff retire over the years, but never the spirit of commitment to the client, or the service. My most recent visit was a 100,000 mile service recommended replacement of spark plugs and to replace a faulty thermostat. The service engine light on my dashboa | Read Full Review
    12/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ 75sham.income
    Deacon's Chrysler Jeep has been my only dealership since 1991. I have seen the staff retire over the years, but never the spirit of commitment to the client, or the service. My most recent visit was a 100,000 mile service recommended replacement of spark plugs and to replace a faulty thermostat. The service engine light on my dashboa | Read Full Review
    12/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ed Rayborn
    | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Jackson
    Staff are courteous, the lobby is welcoming & the waiting area for customers is also great. What was NOT SO GREAT WAS I THERE FOR SERVICE ( engine light); scanned to determine the issues, okay, was told what was the issue, had the work done in 1 day; the VERY NEXT DAY, ENGINE LIGHT BACK ON,call & return my vehicle, now they say "s | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Chilton
    | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Ctntd12
    The best dealer ever. I will never go to another to buy a vehicle. This is the only place I will ever buy a vehicle. Friendly and know their stuff. | Read Full Review
    12/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ctntd12
    The best dealer ever. I will never go to another to buy a vehicle. This is the only place I will ever buy a vehicle. Friendly and know their stuff. | Read Full Review
    12/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ jon
    I had my five thousand mile check up and oil change done here. The service was fast, efficient and very friendly. I didn't buy here because I live out of town but would definitely come back for service and if sales is as good as service, would buy my next car here. | Read Full Review
    12/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ jon
    I had my five thousand mile check up and oil change done here. The service was fast, efficient and very friendly. I didn't buy here because I live out of town but would definitely come back for service and if sales is as good as service, would buy my next car here. | Read Full Review
    12/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ lana hasan
    The staff at this dealership were very helpful and professional. Steve Kobe went above and beyond to help meef our needs. | Read Full Review
    12/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ lana hasan
    The staff at this dealership were very helpful and professional. Steve Kobe went above and beyond to help meef our needs. | Read Full Review
    12/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rita Betts
    Tuesday Nov.26,2024 my car was towed to Deacon's Chrysler Dodge Jeep Ram.No one has called with an update.Husband called today Saturday Nov.30th to see what's going on, they informed us that they did not have my car.Husband called tow company back ,they are sure they towed it there.We drive out to Deacons. We walk in waited to be gre | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Gwendolyn Chambers
    I originally purchased my Dodge Ram 1500 in Barberton in 2018 and only serviced it at that dealership. Deacon was much closer to me so I decided after 2 years to switch. They completed all repairs successfully. Had my oil changed yesterday and my check engine light was on when I got in to leave. How could whoever drove the truck out | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ jim
    Good service and good customer service and would go to again if needed to I recommend | Read Full Review
    11/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ jim
    Good service and good customer service and would go to again if needed to I recommend | Read Full Review
    11/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ Phillip Kolodzie
    Don't buy a Jeep here! Don't get a Jeep serviced here! They refused to work on my buddies JT because it had an aftermarket winch. Wouldn't even calibrate the tpms system, absolutely ridiculous. If they refuse to support the Jeep community, we should refuse to support them. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Moondog
    Great people and accountable. Rare in the automotive business for everyone to see to enjoy their job and respect customer satisfaction. | Read Full Review
    11/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ nealbd
    The service was great and the staff were nice and helpful. I leased this vehicle 3 year’s ago from Deacon and I still love the vehicle and the service | Read Full Review
    11/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ nealbd
    The service was great and the staff were nice and helpful. I leased this vehicle 3 year’s ago from Deacon and I still love the vehicle and the service | Read Full Review
    11/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Moondog
    Great people and accountable. Rare in the automotive business for everyone to see to enjoy their job and respect customer satisfaction. | Read Full Review
    11/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Gannon Campbell
    | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Phillip Kolodzie
    Don't by a Jeep here! Don't get a Jeep serviced here! They refused to work on my buddies JT because it had an aftermarket winch. Wouldn't even calibrate the tpms system, absolutely ridiculous. If they refuse to support the Jeep community, we should refuse to support them. | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ In the heights
    This is my fifth jeep from Deacons. Jeff and the rest of the staff are excellent and very friendly. I highly suggest doing business with them! | Read Full Review
    11/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ In the heights
    This is my fifth jeep from Deacons. Jeff and the rest of the staff are excellent and very friendly. I highly suggest doing business with them! | Read Full Review
    11/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Annette
    I was happy with bringing my car in for a quick oil change as a walk in at Deacons. The staff was very friendly and accommodating. This was so convenient for me. My salesman, Randy , even stopped to say hi and ask if I still loved my Jeep. | Read Full Review
    11/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ Annette
    I was happy with bringing my car in for a quick oil change as a walk in at Deacons. The staff was very friendly and accommodating. This was so convenient for me. My salesman, Randy , even stopped to say hi and ask if I still loved my Jeep. | Read Full Review
    11/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Patty
    I was waited on very quickly when I drove my car into the service bay. | Read Full Review
    11/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Patty
    I was waited on very quickly when I drove my car into the service bay. | Read Full Review
    11/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ Carey Ann George
    I bought a wagoneer that leaked through the roof the first time it rained all over my electronics. Owner said to bring it back and he’d trade it in. Come time for paperwork he charged me for the trade-in costing me over $20k extra for selling me a lemon. They said keep the old car if you don’t like that. Shady shady people I’d never | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ scottboniface77
    They have always helped us when ever our cars needed survive pretty close to the same day!!! | Read Full Review
    11/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ scottboniface77
    They have always helped us when ever our cars needed survive pretty close to the same day!!! | Read Full Review
    11/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jarrett Partridge
    Called on a Saturday to work out a deal, pricing was close but I needed a little help on it to get where I needed to be for my family. Sales rep claimed she could definitely get it done. Said she would call me back Monday. Well I get the call today they won’t budge on the price and it is what it is if I want it. “We’ve already lowere | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Jason Ervin
    I was kind of pissed off when I got there because it. Was closed. But they have something I have my eye on | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Naomi Brown
    I’ve been coming here since I bought my car almost 9 years ago. & idk what it is but as time has passed I have to keep coming back after having service done here to complete problems that should have been done the first time. I was recently here due to needing a censor fixed, then something rubbing my tire. They fixed the censor, the | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ LaVance Lining Sr.
    I posted a 5 ?? review on this same place two years ago…. Today Michael worked hard to change my opinion. I’ve had my beautiful 2019 Jeep Grand Cherokee Overland since 2022. It had 16000 miles when I purchased at Brunswick Auto Mart. I had a BMW 535XI previously and needed more leg room for my growing kids. I was treated like a king | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Calandra Goss
    Very Friendly and have great customer service! | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Ashlee Rosacco
    Bought a jeep from Bob on the sales floor 2 years ago, I love it! Bought an extended warranty which a recommend just in case. And everyone in the service department is amazing and very helpful! Jennifer and Andrew have helped me on more than one occasion and wow I never want to use another dealership! My family has been buying our ve | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Luvin Lore
    Very attentive staff, greeted with a smile as soon as I walked through the door. Everyone there was pleasant from start to finish | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Evan Young
    Excellent customer service from end to end!! | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Gwendolyn Bowman
    I only came in for a tire repair because there was a nail in my tire. When I purchased the vehicle at another major dealership in Toledo Ohio 3 months ago, I've also purchased tire protection. Now the guy that checked me in and out didn't seem to takenthe time to check my protection on my tires and I was told they don't take my tire | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ James Bates
    Always fast and friendly service! I highly recommend their service department! | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ haitham sahawneh
    | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Sameer Abrahim
    | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Josh Sens
    | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Geoff Harris
    Went in with no appointment for an oil change. Got quick and friendly service. Was right at the shops lunchtime, saw quick teamwork from the service department to adjust their schedule. Thanks! | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Gregory McCoy
    | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ A. D.T.
    The service at Deacon Ram has really really improven In the service department. I really enjoy going there to get my car fixed. | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Steve Forsythe
    I stopped in late in the afternoon and was introduced to Kathy Saywell who was ready and willing to help me. She pulled up the vehicle I was interested in and worked to assist me and answer any questions I had. She did not pressure me and her manager did his best to structure my trade and purchase in a professional manner. Kathy spen | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Raymond Turner
    | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Bridgette Brooks
    It's really frustrating that the only true rights a customer has is the ability to write a review. My husband and I had a diagnostic assessment performed on our truck on May 8, 2024 and the service was horrible. Jennifer the service representative was extremely rude to my husband when calling him to tell him that the truck needed a | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Elisabeth
    My car buying experience with Kathy was nothing short of excellent. I highly recommend her. Also, I appreciate Jim Deacon's assistance when a service situation arose. He went above and beyond to make things right and I can't speak highly enough of him. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Josh Marshall
    Randy is awesome and everyone involved made the buying process quick and seamless | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ John Williams
    Superb service and great people,too! | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Whatley
    | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Elvie Williams
    | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Spencer Hendricks
    Great experince | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Kelley Brooks
    | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Julia S. Roberts
    Anthony was great in helping me find the right deal on my new 2024 Jeep Wrangler 4xe! I love my High Altitude so much, it's my dream Jeep! Thank you to Anthony, Scott and Jesse for assisting me to achieve my dream. Professional, courteous and friendly. | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Chen
    Quick and speedy service, but 5-tire rotations are an upcharge. | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Deborah Lewis
    | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Ed West
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Speak Mymind
    I stopped in a few weeks ago to look at a Grand Cherokee. I was interested in a lease. I definitely had a salesman who hasn’t been in the business very long. Not going to mention names. Good kid, but definitely new. When he gave me the lease figures there was no selling price on the paperwork. I asked him what he was selling th | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Larry Sherlock
    Jen is the best! Always helpful and friendly | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Coshell Boustani
    | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ James Lukes
    The truthfulness of the needed service was appreciated, I am a Pastor and i don't like when people are taken advantage of, so thanks for great service. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Mixell
    Down to earth, knowledgeable staff. No pressure. | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ DRE DRE
    | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Nick Rubertino
    Very comfortable dealing with all employees salesmen George went over all aspects With the truck | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Luke
    Best vehicle sales experience ever. Honest, efficient, values your time, cuts right to the best deal they can offer. I'll buy from the brand just to deal with them - it was that good. | Read Full Review
    6/6/2024 12:00:00 AM | Google
Bigger slider photo 0 Bigger slider photo 1 Bigger slider photo 2 Bigger slider photo 3 Bigger slider photo 4 Bigger slider photo 5 Bigger slider photo 6 Bigger slider photo 7
of 8
close button