Return to complete listing of Chrysler Oil Change Service Specialists In Sublimity

Roberson Chrysler Dodge Jeep Ram

Roberson Chrysler Dodge Jeep Ram

★★★★★(159)read reviews
3100 Ryan Dr SE, Salem, OR 97301
(503) 400-7020 Ask About Our Service Specials!

Service Hours

Mon: 07:30 am - 05:30 pmTues: 07:30 am - 05:30 pmWed: 07:30 am - 05:30 pmThur: 07:30 am - 05:30 pmFri: 07:30 am - 05:30 pmSat: ClosedSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Roberson Chrysler Dodge Jeep Ram

Roberson Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians

Call (503) 400-7020 today to schedule your next appointment.

Our technicians at Roberson Chrysler Dodge Jeep Ram are ready to help you!
Business Link Logo

Roberson Chrysler Dodge Jeep Ram is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Roberson Chrysler Dodge Jeep Ram today at (503) 400-7020 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Luke Molitor
    | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Suzanne Mager
    My husband and I received over-the-top, fabulous service from Cameron, in the Service Department!! Even though we were from out-of-town and likely never to return, and it was Friday afternoon of the Memorial Day weekend! If this is a kind of service they provide to people just driving through, I can’t imagine how wonderfully they m | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Rebekah George
    Went back here to again to help my brother find a new vehicle. The whole experience was so much better this. April Bowling is amazing at her job and very down to earth. She helped us out so much and I appreciate everything she did to help. | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★★ Lacey Logan
    Really great sales experience, that included a trade in. Fair trade in value and price on my new car. Service experience after purchase, for oil change has been a great process also. | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ jonj2006
    Just bought a new jeep from April. She always brings professional knowledge about the vehicle I’m looking at. Thanks again April and thanks again Roberson Jeep. This is my third jeep from them. Thanks again. | Read Full Review
    5/18/2025 12:00:00 AM | Google
  • ★★★★★ chunmei zhao
    Katie Stark is an excellent salesperson. He understands the needs of his customers, which made me decide to buy my 2025 2-door Jeep within just 30 minutes. I’m very happy and truly grateful. I’m a loyal Jeep enthusiast — even though I already own three Jeeps, I believe I will continue to buy more in the future. | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Tabitha Richards
    Courteous, friendly, quick service! Knowledgeable and through service. Alex and the crew were very helpful! | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Raul Rojas
    5 stars for ALL the team at Roberson! And a special thanks to Jack Scott in sales whose patience was tested more than once I’m sure. My situation was tricky to work around, and the whole team approached the process with a positive attitude, that was easier said than done when I wouldn’t settle on a vehicle. Thank you again to all! | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Katrina Clemens
    Amazing sales team and Nikki and Josh M. are the dream team!! Thanks again for an easy and seamless deal as always | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Sarah Hofmann
    April Bowling made our sales experience pleasant! The process was seamless. We returned within a couple weeks and bought a second vehicle from her!! April is highly recommended to work with. ~ Sarah H | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Ethan Gentles
    Sorry in advance for the essay— Brought my 2019 jeep grand Cherokee in SPECIFICALLY to have my EGR cooler and head gaskets inspected due to coolant loss and white smoke. I Paid the $200 to have it diagnosed and was told that the $200 would cover ANY diagnosis and there wouldn’t be any additional charges. I was lead to believe that $ | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Joe Balestreri
    After I bought a 21 Jeep grand Cherokee during the winter months I never noticed the how many rock chips on the windshield until we had a sunny day especially when driving into the sun. I contacted the dealership about this unsafe windshield and never got a call about it. Today on 4/18/25 I went there and they are trying to make me | Read Full Review
    4/22/2025 12:00:00 AM | Google
  • ★★★★★ Kenton Burbank
    Cameron went out of his way to help me he is an outstanding service provider and a gentleman. Thanks again, Cameron. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Das Deo
    Matt Aguilar was the best sales person to work with hands down. Top notch service, friendly and efficient. I am confident I got a fair price. Highly recommend! | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ D
    | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Tim
    Only reason I give them a 3 is for the sales. Scott and Cody are awesome. If you need service that’s a different story. Staff are very dismissive and don’t seem like they care. My truck had a leak which made the carpet under the rear seats wet. They fixed the leak but did nothing to dry the carpet It also started smoking real | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ David McWhorter
    Don’t typically leave reviews; however, recently purchased a Jeep with Roberson and was the best car buying experience I have had. The sales associate Scott Cole was terrific and would highly recommend. Courteous and transparent throughout the process. Big thank you to the whole team. | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ mikel steele
    | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Damien Haskins
    Katie Stark is fantastic to work with. | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Jason S.
    The best car buying experience I've ever had. Bar none. Nikki was a pleasure to work with. Most of the deal was done over phone and text before I even got there. Excellent price on a vehicle. | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ enderman geozos
    I try not to write good reviews we should all be doing our jobs. But these guys worked hard for me. My name is Eric Geozos, the establishment frowns upon my flower business and have seen some things. I had a very specific request they found it, and a hard time finding a loan even with great credit due to the flower business. They did | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Adam Flowers
    April did a great job helping us make a purchase. Happy with the vehicle and fast and easy delivery and purchase. Awesome experience! | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ JefferyLee Stell
    Matthew Aguilar was an absolute delight to work with. He was very patient with our questions, and was very knowledgeable about the van we purchased. When he didn't know an answer, he said so. We think that he is an excellent salesperson, and we would be happy to refer any friends who are looking for cars to him. | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Joshua Bacher
    Their service department flat out stinks. They made promises and set false expectations with my good friend for getting her Jeep repaired, and unfortunately, they're the only game in town for that make and model. People have lives, children, appointments, and jobs. When you jerk them around, you're going to lose business. That's the | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Chuck Puke
    Wanted to get new shocks on my truck. They were scheduling 6 weeks out. 6 weeks to get new shocks..... wow. I will be avoiding this place. It's hard to find a decent Ram dealer. | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Jason Salmon
    I have been doing business with Roberson since 2012 and haven't had a bad experience yet. Johny Christensen took excellent care of me during my most recent endeavor. He kept me constantly updated while the mechanics did a great job fixing up my Jeep. Also, the new (to me) contact via text messaging was extremely convenient for me and | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Natha & The Stumbleton
    I can't express how much I appreciate this group, especially Johnny. We ran through several technical and staffing issues in a company transition that happened in tandem with my jeep fix. He not only fought for me to get warranties to cover parts, he also provided me with a no charge rental until they could get me buttoned up. He wen | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ kim thomas
    BEST CAR BUYING EXPERIENCE I HAVE EVER HAD! ALEX GOT US IN OUR NEW VAN AT THE PRICE WE WANTED. | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Loren Martin
    | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Matt Hollenbeck
    Quite possibly the worst experience I’ve ever had with any business whatsoever. Would be impossible to list everything they did wrong, but what they did right was finally release my tuck to a shop that was suitable to fix it. After spending $6,000 in warranty repairs and claiming to fix the vehicle, Upon arrival the truck was not fix | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Melanie Edwards
    | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Mariana Turnbull
    Jack and James were amazing to work with. the transaction was smooth and effortless. | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Dennis Johnson
    Much thanks to Roberson salesman Hayden for getting me into just the car I was looking for. | Read Full Review
    2/23/2025 12:00:00 AM | Google
  • ★★★★★ Maria D. Hammer
    My key fob had enough. Drive into Roberson, a nice salesman walked me to parts, two new fobs purchased and programmed. My trucks auto start final works with the key fob. No more fear of getting stuck and having to call AAA. Thanks Roberson!!!!! | Read Full Review
    2/23/2025 12:00:00 AM | Google
  • ★★★★★ Jason Holt
    I bought a new Ram from Hayden and had a great experience!! We needed to get the transaction done quickly and we were accommodated. | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ Brian Dunkin
    Great experience. Nikki was awesome! Highly recommend. | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Dylan
    Had a great experience purchasing my New Ram 2500 from Roberson Motors. Huge thanks to Hayden McGowan for helping me find my perfect vehicle. Highly recommend Hayden, and Roberson Motors. | Read Full Review
    2/9/2025 12:00:00 AM | Google
  • ★★★★★ Michael Valdez
    I was very satisfied with the service I received. My Service Advisor was very nice and he is an asset to Robertson Motors. | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Jose Hernandez
    Definitely one of the best experiences so far, I would highly recommend working with Johny. Jonny was super professional, friendly and respectful. I received super-fast service and clear communication. I will definitely be bringing my Jeep back again. | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ AN
    Great experience overall and will be back. My service advisor Tim was very professional and courteous. My truck was only in for an oil change but it was quick and efficient. | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Sam Fields
    | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Michael Moore
    My first visit. Johny did a great job. | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Timothy Theodoroff Jr
    I have exclusively been taking my car here. Always getting treated great even when they are supper busy. Jonny is the best. Following up on work completed and answering my questions. Thank so much for all the assistance and attention to detail. Keep up the excellent work.. | Read Full Review
    2/2/2025 12:00:00 AM | Google
  • ★★★★★ Scottie Lemmon
    I recently had to take the car in for some repairs and was treated very well, in fact ask for Tim. He was very helpful and made it a great experience. I really don't want to take my car back to be fixed anytime soon. But if I do I will be asking for Tim. | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Patricia Smith
    We found a Tahoe we were interested in online. Called and spoke with Kody who was very helpful. Since we were out of town and couldn’t get to the dealership until the next day he sent us a video of the Tahoe, inside and the outside too. When we arrived at the dealership the Tahoe was out front for us. Kody was very knowledgeable and | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Kathryn Long
    They were very helpful and went out of their way to help me free of charge! I found out that the mechanic I had previously used was trying to charge me for some expensive work I didn't need! Thanks Cameron! | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Todd Baker
    Johny and the entire team were professional and took care of the oil change and software update appointment quickly. The time the service took to complete was less than the quoted time. Thanks! | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Rebecca Marcus
    We were stranded in Salem when our Jeep wouldn’t start. Thanks to Carey Kelsey and Loring Herman they got us in to diagnose the issue. Turned out both main and auxiliary batteries weren’t any good. Thanks to their great customer service we were on the road later that day. Thank you so much. Mel and Becky | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Jo Vollstedt
    April and Joe were easy to work with. Customer service was a priority! | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ baxterruf JR
    Parts guys are kinda rude, told me I would have my parts by yesterday. | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Christina Richichi
    Matt was great, everyone I came in contact with was very friendly. I felt very comfortable buying my Jeep and would use Robersons again. | Read Full Review
    1/12/2025 12:00:00 AM | Google
  • ★★★★★ Patricia Ceja
    It was a enjoyable experience buying my new vehicle from Roberson's. Kody Latham is personable and knowledgeable. He took extra time to help me with seat settings, the day after my purchase. I have been dealing with Roberson's for years and am never disappointed! | Read Full Review
    1/12/2025 12:00:00 AM | Google
  • ★★★★★ Josh Bain
    The staff is very friendly and helpful, with a genuine focus on customer service. | Read Full Review
    1/12/2025 12:00:00 AM | Google
  • ★★★★★ Chris Ham
    Tim in the service department was instrumental in helping us resolve an issue with a unit that was not fixed at another dealership | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Sharlee Blackwell
    I bought my Renegade here and was well taken care of by Nikki...I still love my little Renegade!Just took it in for service. Quick service and I want oversold on ebay needed to be done. Bon and Tim took the time to print the service recommendations for me, they rxplained everything clearly, answered my questions, were ki d and cong | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Les Williamson
    We recently bought a new 2024 Ram from Roberson the sales person we worked with was Scott Cole. He could not have been any more helpful. Was very knowledgeable and answered all of our questions. Extremely professional and helpful. I suggest giving him a raise we will be back and send people his way. | Read Full Review
    1/7/2025 12:00:00 AM | Google
  • ★★★★★ Danae Johnson
    Great service department experience any time I am there. Always feel well taken care of by the staff and well informed as to reason for maintence suggestions and concerns. | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Blevens
    We drove 1.25 hours to the dealership to look at a specific vehicle after speaking to a salesman, Scott, on the phone to confirm it was still available. He had the vehicle warmed up and ready for a test drive. After the drive and further discussion, we moved forward with purchasing the vehicle. Never once did we feel pressured or li | Read Full Review
    1/1/2025 12:00:00 AM | Google
  • ★★★★★ Juan Lopez
    My experience was great! | Read Full Review
    1/1/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Smith
    Great used vehicle and Kody Latham handled our sale wonderfully. Much thanks Daniel Smith | Read Full Review
    12/29/2024 12:00:00 AM | Google
  • ★★★★★ Jim Hoggatt
    I had a wonderful experience with my service on my jeep gladiator. Making an appointment online was very smooth. I was greeted by Bob at the service desk upon my arrival into the building and paperwork, for my service was handled in a very quick manner. I was told approximately how long it would take, and the estimate was spot on. I | Read Full Review
    12/28/2024 12:00:00 AM | Google
  • ★★★★★ Wade Seals
    Inquired about a vehicle on the 23rd. Scheduled to look at it on the 24th. Assisted by both Katie and Amber. Received a text from Amber saying she couldn’t make it, but Scott Cole would assist me. Communication was great! Much appreciated! Met with Scott, drove my vehicle of choice and ended up driving it home within a couple hours. | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Trenton Young
    Nice dealership, all around great service staff, everything was done exactly as explained and they were super fast with it. Even the used car guy from sales helped out! Strongly recommend this place for service and sales! | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Kaitlin McBride
    What a terrible experience!! From the minute I walked into the service department at 8:40a this morning until I picked up my car at 5:15p, I am absolutely disgusted in how I was treated and the service I received on my jeep. I initially made this appointment to get the alert saying my car phone needed service fixed. The night before | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Steve Orr
    Great service and staff I have used them for many years. | Read Full Review
    12/15/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Vasquez
    Our Salesperson April Bowling is awesome. This is the 2nd Jeep she has sold us and this time we called and asked for her by name. She knows the Jeep products and features well and knows their inventory without running back and forth to check. Ask for her by name and you won't be disappointed. | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ marc adams
    Haydon was great to work with. My second truck from Roberson’s. Haydon provided great customer service. Gave me a great tour of my new truck. | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Karie Goffin
    The lobby was super busy when I went to drop of my Jeep for service, but Johny was very professional and helpful. He even called me a Lyft to get me to my rental car. Always top notch service! | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Walter Milo
    Johny was great and my jeep was done faster and better then expected, plus i was pleased by the bill. | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Jerry Wilson
    Mathew Aguilar,best buying experience ever.outstanding customer service start to finish,thank you so much | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Erik Iness
    Excellent service! Ask for Johnny in Service! | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Bradley Eck
    | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Johnson
    Always friendly! Everything good!! | Read Full Review
    11/28/2024 12:00:00 AM | Google
  • ★★★★★ Chuck Strauss
    I recently took my Jeep Wrangler to get a replacement radio. The technician, Cameron, noticed there was a recall on my clutch and asked if I would like to include that service. He told me it could take up to 2 days to do both. Instead, I got it back within 5 hours. Amazing! I am completely satisfied with the service I get at Roberson | Read Full Review
    11/28/2024 12:00:00 AM | Google
  • ★★★★★ Marcela Winger
    This is Larry Winger and Tim is very helpful and professional.Everyone works very hard.Great service. | Read Full Review
    11/28/2024 12:00:00 AM | Google
  • ★★★★★ Jake Turpin
    Tim was great to work with. The oil change on my Scat Pack was done much quicker then expected. Tim also helped me out with making an appointment to get my hellcat looked at for a weird noise, super helpful, I couldn’t ask for better service. | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Diana Morales
    After I bought Chevrolet través 2018 for 2 yrs ago and I went to Roberson for an oil change often and last Monday Everything went smoothly and Diane know that I’m deaf . Very easy, stress-free experience.?? | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Mitchell Padilla
    My service experience was very good and professional. Cameron was very helpful. | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Emily Griffis
    We worked with Matt at Roberson Motors to purchase a new-to-us vehicle and take it back home to Canada. He went above and beyond to help us with the documentation we needed, and was overall so great to work with. | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Kathryn Lamoreaux
    I would give the actual service five stars. Johny was the adviser I worked with and he was great! He answered my questions, kept me advised of what was going on with my van and the time line. The van seems to be working well now. The frustrating part was in getting the appointment. When I called for the appointment it was 4 to | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Ella Taylor
    Great experience working with Katie and Josh. Both were very customer focused. Josh was extremely helpful in getting me into a new 2025 Ram 1500 after my previous truck died. Katie was super friendly and great at explaining the various components of the new truck. She even helped getting all my items out of the old truck and into | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Al
    Took my truck in for an air bag recall, when I got my truck back the horn wasn't working. The technician shorted the horn switch and now Roberson's wants me to pay for there mishap. | Read Full Review
    11/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Al
    Took my truck in for an air bag recall, when I got my truck back the horn wasn't working. The technician shorted the horn switch and now Roberson's wants me to pay for there mishap. | Read Full Review
    11/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Scott Herring
    Great service. My rep on this visit Shawn Leech was outstanding. I hope I get him next time. | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Paul Barnes
    First time there was and I'm very pleased with the service I received on my jeep. I will be. A returning client in the future when I need honest service and reliable information. | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Johnny Galver
    Kody Latham was an outstanding sales person to work with at Roberson motors in Salem, Oregon. He listen to my criteria for choosing the right truck. Although this was a used vehicle, I felt very taken care of by the staff. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Eric Louderback
    Kody sold me our Ram pickup and I called him when I was interested in a Wrangler. | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Jd Hamilton
    Cameron was great to work with. Communication was great and the quoted price was what I paid, no up charging or trying to sell me stuff I don't need. Techs were fast and did a great job | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Heidi Yi
    Shawn was an amazing advisor in the service department of Roberson Jeep. Oh my goodness if I already the had the money, I would buy a 2024 limited edition 392 Wrangler Rubicon they have one there. But I don’t … so I dream and I keep dreaming on but this dealership is amazing kind people. Shawn was amazing. He’s part of the express l | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Lance
    Excellent Service Dept..!! I am a long-time customer of Roberson Chrysler Jeep Ram in Salem, OR. I have purchased 6-New Jeeps from Roberson Jeep. On my most recent visit to Roberson Service Department, with Tim Byerley, there was an issue with my 2022 Jeep Compass plastic side cover for my drivers-seat controls, non-warranty. I didn' | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Earlyn Moore
    Both April and Maggie were super efficient and friendly. The process of buying a vehicle is usually stressful but they made it easy. So glad we went there. Thank you! | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Robert Jenks
    The website automatically changed my price range from any number I put in to 14k. It wouldn’t let me put in my own price range. | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Keith H
    Johny C. provided excellent customer service. Professional and friendly. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Hannah DeSantis
    I purchased my new Jeep from Roberson's last weekend and had an excellent experience. The sales consultant Kody, was highly knowledgeable, friendly, and quick to get me on the road with my newly purchased vehicle. I highly recommend this dealership! | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Crystal Motherway
    Scott Cole, sales consultant provided me a wonderful buying experience from start to finish, and even followed up after to check-in and see how I was doing. He has restored my trust in sales people, as I have been deceived many times in the past. Scott didn't make me feel like I was just another sale, and try to close the deal and pu | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Tabitha Richards
    Courteous, friendly, quick service! Knowledgeable and through service. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Kersmack0 TF2
    Quality and a good price. Oil changes are fast and priced well. | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Gary Fairfield
    Shoutout to Cameron and the rest of the Roberson Service department! They are professional, qualified and a pleasure to deal with. I hear complaints about car “stealerships” constantly on Jeep forums. After nearly 2 years of repairs and service to my 2012 Jeep Wrangler I can assure you that this dealership does not fall into that ca | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Ian Acker
    Jack was extremely helpful, upfront, and easy to work with! I purchased my car from another state, and he helped me feel comfortable coming there to buy it. | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Whaley
    Great service department. I worked with Tim and he was very responsive to my needs. I'd recommend Roberson for automotive needs. | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ FRANSHESKO GAONNURI
    went to purchase 2 oil change as they advertise on their website and MOPAR coupon and they said flat to me they do not honor their own coupons, they come with a lot of excuses, they are not a people of honor this is a false advertise. this is the second time with this issue. | Read Full Review
    10/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ FRANSHESKO GAONNURI
    went to purchase 2 oil change as they advertise on their website and MOPAR coupon and they said flat to me they do not honor their own coupons, they come with a lot of excuses, they are not a people of honor this is a false advertise. this is the second time with this issue. | Read Full Review
    10/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ L Mitchell
    Awesome, professional, accurate information, and was well informed by Timothy Byerley. Everyone was knowledgeable and courteous. Thank you | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Steven J. McCoy
    | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Dani Buck
    My adviser Tim was very nice and helpful! He worked with me to get a discount on an expensive repair :) Thank you! | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ steve proitte
    Buyer beware of warranty……. We purchased our vehicle from Roberson in 2020. We also purchased a seven year hundred thousand powertrain extended warranty. We were told it would cover us for seven years from start of service date. We were very happy with our purchase and never had any problems with our car, however, as any responsible | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Mark Nofziger
    April sold me a new Willys Jeep. She made it very easy and quick.I got it for the price I asked for. Would go to her again. Very different from a dealer and salesperson I tried first. | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Alan McCowan
    Great service, found the issue and fixed it. I have not had any problems since. | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Kendal Scott
    This review is for Loring. My issue may not have been fixed by the service team, but they left me today with no doubt that they did everything they knew how to, to try. Loring resolved my upset kindly and caringly. Thank you guys for trying. Thank you, Loring, for doing the right thing. | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Kaylee Underwood
    Took my jeep in for a service appointment and Cameron was super nice and great about making sure I got it back same-day (needed it for work!), even staying a little past closing so I could pick it up. Will be going back here whenever I need work done in the future. | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Cook
    Worked with Loring, very friendly and very helpful. They were all very friendly and I would be glad to meet with them again when I need my Vehicle worked on. | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Chuck Strauss
    I had a great experience at Roberson Jeep recently. I called to make an appointment and they were able to accommodate me the next day. The service was fast, did exactly what I needed, and kept me apprised of my status throughout. Thank you Roberson Service Department. | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Sanchez
    My service advisor, Tim Byerley, was very kind and helpful, although the mechanics couldn't get my jeep to duplicate the problems I've been having. As soon as it does, I'll be back. | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ hason salahuddin
    Very snappy and unkind, just my experience I'm sure someone else would say different, I even spoke with the manager and he said they maybe having a bad day I only wanted to buy a park for my van they had 14 options I didn't know which one I had and that's when they got very snappy and rude. | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Sharlee Blackwell
    | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Kathy Liceaga
    Everyone was very friendly and helpful. I will definitely use them for all my future service needs. | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Vicky Fernandez
    Cameron was very friendly and helpful. He also would respond to my calls right away. He would keep me up to date while my car was there . | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Raymond Scott
    I recently moved to the area and needed a transmission. They had my vehicle for over 7 weeks and when it was returned I had gentleman tell me that my door isn't closeling and that there working on getting that fixed. It doesn't take much to realize they were leaning on the door more then you should while working on the vehicle and | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Clint
    Have an NCO trying to get his vehicle fixed there for it a 2024 and the dealership won't look at till next 16 Sept. What kind of place is this! Never buy a jeep! | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Titus Madlangbayan
    My service advisor (Tim)was professional , dealt with me efficiently during my jeep drop off , and communicated timely what my jeep needed and when it wi be done. Thanks for getting my jeep running again. | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Don Jensen
    From the scheduler Diana, who helped me change my schedule to help me for running late and Shawn Leech, who got me in and out in amazing time. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Derrick Logan
    My car new 2024 Hornet has been in the shop 3 weeks and I have not heard one word about what they are doing. No car - no information on the car- no call back. | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ johnie brown
    Awesome experience !! Scott and his colleague April made the whole experience amazing | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Peter Juhren
    Great experience, and excellent customer service. Service Advisor Johny was outstanding and very professional. Highly recommend Roberson service. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ ashley messoline
    The warranty repair problem was a difficult one but Loring and the techs kept after it until solved. We buy a new car every three years and Roberson will be the first dealership visited after this experience. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Pam Amy
    I was very happy with the service I received at Robersons in Salem! Bryan was the service person who checked my car in! Always pleased with the friendly people and quality service I receive! Timely also! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Asa Hoffman
    I did not end up purchasing my car here, but Kody was very helpful and responsive. I recommend working with him. | Read Full Review
    8/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ Barb Norris
    | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Mark Parra
    I worked with Bryan at the service desk. Prompt and incredible attention. Brought in my car for an oil change and multipoint inspection. Will definitely return for future service appointments. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Lori Sattergren
    Scott Cole was very helpful and made my experience purchasing my Jeep great. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Kassandra Bruhn
    Kody is by far the best and most attentive and trustworthy car guy I’ve ever dealt with! I’m a 3 time repeat customer and will continue to only work with Kody and Roberson for all of my future car deals AND refer all of my friends and family! | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Mathew Free
    Hayden and Matt are amazing. They made our purchase very easy. | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Casey O'Brien
    Installed my rotors incorrectly and then refused to do anything about it. | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Cummings
    Pleasant experience while I was visiting from Missouri. Staff was courteous and service was fast. Can't recall the name of the service rep but he was on duty 10:00 on 8/7/24. | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Jamie Lynn
    Posting on behalf of Becki- “Brian in the service department provided me with excellent service even when there was a small problem, he was able to fix it. I will continue to get my car serviced here!” | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Cami
    They cheated financially.. They don't want to repay the deb. It's irresponsible and brazen. | Read Full Review
    8/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Cami
    They cheated financially.. They don't want to repay the deb. It's irresponsible and brazen. | Read Full Review
    8/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ R. Tad Boulware
    First, let it be known by all that if a negative 5 stars was available it would have been selected. It’s called “Customer Service 101…NOT”. Purchased a used Jeep from out of town that only had one key fob so I drove down to Robersons to have a new fob activated that I’d purchased thru Amazon…as well as to pick up matching touchup p | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ matthew mccowan
    | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Moon Rocks
    I had a great experience at Roberson Chrysler. I had a new key fob made. They were quick. The cost was much, much less than I was expecting. The waiting area was very comfortable. And Nathan could not have treated me any better. Thank you! | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Angie Guerrero
    Loving my new Jeep Wrangler. Thanks April at Roberson Motors, you helped me find my dream car and helped me make the best purchase of my life. April, Scott, Maggie and the whole staff at Roberson. Motors offer best in class service and they can help you too with your next car purchase! | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Bruce Hatfield
    Our salesman, Scott, was the greatest. We kept changing our minds on what vehicle we wanted. Scott's patience, knowledge and LOW pressure made it easier to make the right choice for us. The day I went to purchase our Jeep Cherokee, Scott was on vacation. He went out of his way to leave us in the very competent hands of his trusted c | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Tamara Dunton
    I took my jeep to get oil change and I think his name is Loring not sure but he is the guy in charge! He is super helpful, and I am still having a problem with one of my USB ports in my gladiator and he had ideas of what the problem could be. Anyway they are very nice and know their stuff! | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Joi Grabowski
    Nikki was the best salesperson for me. She was diligent in finding the right deal for me. She made sure I knew what was going on everyday, friendly and thorough | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Jon Luethje
    Jerry Christiansen was very professional and courteous servicing my truck with Roberson Motors. Will definitely use them in the future. | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Scott Beaudry
    NEVER GO HERE!!! Took jeep there for check engine light. Got a call say $600 for new head. About a week later another $600 for new intake. I tried calling them close to a dozen times over a 2 month period and left messages every time and never once got a return call. Finally 2 months later get a call and jeep is done and just sh | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Paul Landaas
    Service was prompt and wait not long. Tim was a great advisor and had a great conversation with April as well. | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Kyle Kennedy
    Service Department- Poor service and bad information: My Chrysler van had a blown head gasket and I called in to obtain a quote for replacing both head gaskets. They quoted me $2,800 to replace the head gaskets and it would be a 2-3 day job. I asked a lot of questions because this was the best quote and fast turnaround- I asked abou | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Rose Doheny
    Johny was great explaining what needed to be repaired, setting my appointment and then providing me with a ride home on ‘repair day’. I appreciated Nathan’s help in providing me a ride when my Jeep was ready for pick up and checking me out. | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ gordon munch
    Fast and courteous service Thanks Katie Stark for your understanding our late arrival. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Julieta Myers
    | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Jeri Dodson
    I went to Roberson for an oil change. I was greeted by friendly, efficient employees. Johnny was my Service Advisor and gave me a text number to contact him if I had any questions during the process. Everything went smoothly and I was out and on my way in no time. Very easy, stress-free experience. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Connie Wallace
    I recently took my 2018 Jeep Cherokee in for an oil change. I dealt with service advisors Tim and Nathan. Both went above and beyond, plus the cost was below anywhere else I checked. Thank you! | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Good
    Parking, car movement is very tight. Otherwise a great experience. Fast service with expected pricing. Friendly staff that was accommodating. I would take appropriately branded vehicles here again. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Keith Pankey
    What a recovery!!! I have a 2018 Ram Eco Diesel. I had 3 recalls and 1 was a high pressure fuel pump. I had made an appointment 3 months in advance and when I took the day off of work and took my truck there I was told that they did not have the part. I was scheduled in again for 2 months out. Last weekend I was headed out on a campi | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Rene Valenzuela
    Everything from scheduling to pickup was smooth and professionally handled. My service advisor, Nathan, was communicative and helpful. The entire service staff was friendly and accommodating, even arranging for a ride home when I had to leave my truck for a couple days for repairs. I’ll absolutely be visiting again for future service | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Brad Bailey
    I have always experienced excellent customer and vehicle service from Roberson Chrysler Doge Jeep Ram. They are skilled, helpful, and available to meet my needs. The service technician that just helped me was Johnny and he did a great job keeping me informed, recommending appropriate repairs, and communicating my information to th | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Lily Moreno
    I just called to make an apt for my dodge. The lady who was taking my truck info was rude and would not proceed without giving her the exact mileage for the truck. | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Jerry Mullins
    | Read Full Review
    6/15/2024 12:00:00 AM | Google
Bigger slider photo 0 Bigger slider photo 1 Bigger slider photo 2 Bigger slider photo 3 Bigger slider photo 4 Bigger slider photo 5 Bigger slider photo 6
of 7
close button