Return to complete listing of Dodge Chrysler and Jeep Accessories Servicing El Paso

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 07:00 am - 05:00 pmSun: Closed

At Dick Poe Chrysler Jeep, we want you to personalize your vehicle and feel confident driving your Chrysler, Dodge, Jeep or Ram vehicle. That’s why we offer competitive pricing on all authentic Mopar® automotive accessories, which our certified automotive technicians can install for you. Ask about our exclusive offers for racks and carriers, remote starters, in-car entertainment devices and much more!

Call (915) 613-3003 today to schedule your next appointment. Our technicians at Dick Poe Chrysler Jeep are ready to help you!

Customer Reviews

★★★★★ Gerardo Bilbao
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5/26/2025 12:00:00 AM | Google
★★★★★ Gilberto Nava
I want to thank service advisor Jesus Licerio 328 100 stars this gentleman is very respectable knowledgeable and very courteous. This is the second time I take my wife's 2017 Dodge Durango to get major service there and he keeps you informed the whole time. Dick Poe is lucky to have this young working for them and I will continue t | Read Full Review
5/16/2025 12:00:00 AM | Google
★★★★★ Arthur Stein
I had a wonderful experience with Dick Poe Chrysler Jeep on Montana. They worked on my transmission and everything was done very professional and I would recommend them | Read Full Review
5/11/2025 12:00:00 AM | Google
★★★★★ Joshua Esquivel
This place should’ve been my first stop. After having a bad experience at another dealership, they really turned things around for me. Ray was incredibly helpful, and Philip, the finance manager, took the time to clearly explain the financing process. I didn’t think I had the credit to get approved for a truck, but they made it happe | Read Full Review
5/1/2025 12:00:00 AM | Google
★★★★★ Eric Sigala
Took my truck in for repairs and had a great experience. Manager Mario Ramos was very professional and proactive—he handled all the insurance paperwork smoothly. The staff was also friendly and helpful. Highly recommend this body shop! | Read Full Review
5/1/2025 12:00:00 AM | Google
★★★★★ C BINNY1
As long as this team currently here stays working here, we'll keep coming back. Great team and services from the sales team, services department, and the parts department! Thanks! | Read Full Review
4/27/2025 12:00:00 AM | Google
★★★★★ CMF Gates
Basically I was reaching out on the ad for stock #28676, guessing the price listed -$1654 was a typo. But if it wasn't then I would be willing to take the deal. I informed Ms. Nunez that if the price wasn't what was listed, then your company may remedy the ad, because that's illegal. She appeared to understand what I was explaining | Read Full Review
4/20/2025 12:00:00 AM | Google
★★★★★ Leslie Garcia-Rangel
I had an amazing experience! From the moment I walked in, the team made me feel welcome, and I especially want to give a huge shoutout to Greg, my salesman. Greg was knowledgeable, patient, and genuinely cared about helping me find the right vehicle. He answered all my questions (and I had a lot!), never rushed me, and made the whol | Read Full Review
4/17/2025 12:00:00 AM | Google
★★★★★ flaco Medrano
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4/15/2025 12:00:00 AM | Google
★★★★★ Gabriel Montano
Just wanted to say thank you to Peter Avila in service for taking care of my gladiator this guy is a really good service advisor called me for updates work with my insurance to get my vehicle fixed and was doing everything he can to get it running thank you very much really appreciate it it good to have people like this go above and | Read Full Review
4/11/2025 12:00:00 AM | Google
★★★★★ Inizuanchondo
Special order parts for | Read Full Review
3/30/2025 12:00:00 AM | Google
★★★★★ Mark Ortiz
Bad Experience in the Service Department. | Read Full Review
3/25/2025 12:00:00 AM | Google
★★★★★ Victor Parada
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3/22/2025 12:00:00 AM | Google
★★★★★ Isaac Vielma
I would like to thank Jacob for the dedication a determination for helping me getting my car pass for Emission. I dropped off the 2014 Jeep Patriot on 10th of March 2025. I was having issues with the car to pass emission, the car only has 61, 832 miles and the car maintenance was up to date. I driven the car for over 250 miles with n | Read Full Review
3/12/2025 12:00:00 AM | Google
★★★★★ Tom
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3/8/2025 12:00:00 AM | Google
★★★★★ Ramiro Varela
My 2022 Hyundai Palisade was involved in a rear end collision which damaged the rear body panel and rear bumper. I took in my vehicle to Dick Poe Body Shop on February 25th and was assisted by Mag Marquez, account manager. They were able to fix my vehicle and I picked it up on March 6th. I was very impressed with the work done on my | Read Full Review
3/6/2025 12:00:00 AM | Google
★★★★★ Sony Hallers
I have purchased three vehicles from them so far. Their service department also does well. | Read Full Review
3/3/2025 12:00:00 AM | Google
★★★★★ Laurence J
Salesman Jose Perez, the best in the business. Jose took good care of us. I’ve lived in El Paso for 11 years and have purchased 5 cars from Poe/Dick Poe. Thanks again for delivering a first class experience. | Read Full Review
2/11/2025 12:00:00 AM | Google
★★★★★ Richa Bhandari
I took my car to change the bumper here and they took a whole month to change it and give the bill of $10000 bruh this place is big scam never ever recommend this place... | Read Full Review
2/8/2025 12:00:00 AM | Google
★★★★★ Lohan Medrano
Terrible experience. I have bought several cars and worked with many sales people and management/finance including dick poe jeep personnel in the past. My first experience with dick poe was 5 star, but my recent experience with dick poe was terrible. Sales person who has another bad review here on Google sure lived up to that one st | Read Full Review
2/1/2025 12:00:00 AM | Google
★★★★★ Vanessa Silverio
Llevé mi Pacifica para repararle el bumper. Lilly y Mag me dieron excelente servicio al cliente. Ellas tienen mucho conocimiento de su trabajo, son bien profesionales y siempre están felices. Me habían indicado que se demoraría 2 semanas y me entregaron el carro 3 días antes. 100% recomendado. | Read Full Review
1/29/2025 12:00:00 AM | Google
★★★★★ Andres Chavez
These guys are crooks buyer beware save your money buy somewhere else . | Read Full Review
1/13/2025 12:00:00 AM | Google
★★★★★ Adam
I had a great experience at Dick Poe Chrysler Jeep. I had my 2021 Jeep Grand Cherokee towed into the dealership after the jeep leaked all its coolant and started to overheat. I contacted the dealership and let them know that my vehicle was on the way. They contacted me when it arrived. Jacob Flores was my service advisor. He was | Read Full Review
12/27/2024 12:00:00 AM | Google
★★★★★ Susana Lerma
I would not go anywhere else have been coming here for close to 25 years I trust my vehicles from here from salesman to finance to service I've has a patriot to Cherokee 4 wheel with moon roof to Cherokee three seater to now my jeep gladiator and have never had a problem with being serviced and just plain and simple feel safe here my | Read Full Review
12/19/2024 12:00:00 AM | Google
★★★★★ Sam Meadows
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12/14/2024 12:00:00 AM | Google
★★★★★ Esme Carlin
Le daría menos estrellas según yo ya estaba aprobada mando todos los papeles te dicen y que te ven a hablar y nunca lo hacen no te explican nada y según son vendedores que falta de ética así no se deberían de tratar a sus clientes muy mal ?? | Read Full Review
11/26/2024 12:00:00 AM | Google
★★★★★ Sarai L
So they keep deleting my review but never contact me? That’s crazy work. Never recommend this place. | Read Full Review
11/23/2024 12:00:00 AM | Google
★★★★★ Alan Avila
I never try to put negative comments but I called about my vehicle and the guys was rude and eventually hung up. He didn’t even help me resolve any issues at all. | Read Full Review
11/19/2024 12:00:00 AM | Google
★★★★★ Raul hernandez
Thank you Jacob Flores... @ Service Department for "Excellent Service". | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Jose Alvarado
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11/12/2024 12:00:00 AM | Google
★★★★★ Maribel Ontiveros
the service department great customer service | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ Krystal P
I sent my Jeep here several times for warranty issues, and each time, not all issues were addressed! I informed them that when I travel at a certain speed, the front bumper clips become loose, and the bumper doesn't stay put. They informed me they would need to test it, and if it keeps happening they will order the clips. I don't und | Read Full Review
10/29/2024 12:00:00 AM | Google
★★★★★ Alex Ontiveros
If you need parts for jeep gladiator. This is the place where they stock most of them | Read Full Review
10/24/2024 12:00:00 AM | Google
★★★★★ GREGORIO MACIAS
Went to try to buy a jeep. Worked some numbers and was surprised they seem like they don't care if you buy a care or not. Never got a second phone call to see if I was going to go back even after they ran my credit and saw I was good customer. Looks like car dealership must not be hurting. Or interested in selling. Price was not bad | Read Full Review
10/13/2024 12:00:00 AM | Google
★★★★★ Scott Oakley
The trucks I was looking at for purchase were filthy | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Jeffrey Demlockian
Parts here are a rip off! Charged $100 more than the MOPAR direct price and wouldn’t price match. If you can wait a few days, buy MOPAR direct. They marked the part cost above MSRP, then reduced it to MSRP. I can only imagine they have similar sales strategies. | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Dee Figgs
I took my 2021 Jeep grand Cherokee in to get some issues looked at and fix. The AC was not cooling, the radio has an issue with the equalizer adding more bass when dropping the bass negative. Their were 3 recalls that needed to be fixed. The vehicle was there the first time for 6 days and not one thing was done. Was told parts had to | Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ Army Trooper
This is solely my experience, and may have been a one-off situation, yet it still happened. I was very disappointed with Jose, who was labeled as the "Salemen of the Year". Upon inquiring upon possibly leasing their flagship model SUV in the showroom, Jose negatively discouraged the lease option explaining payments would be higher th | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Javier Rincon
Super expensive prices on parts, they only know about selling parts, don't ask them for mechanical advice. Remwber They only sell parts | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Chris .toohard
Great service especially roger he helped through the whole process | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Kathy Johnson
This praise is long overdue! On June 21, we drove over to get a new key made, (The west side jeep did not have the time to make a key) and it became very stressful when we found out how expensive those new type of keys and reprogramming costs! However, the parts person Peter was most helpful, and we are very thankful to him! When we | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ monty styron
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8/14/2024 12:00:00 AM | Google
★★★★★ Brooks Freeman
They put my throttle body in upside down | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Mark Urrutia
My go-to place for my cars. Izzy will take care of you. | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Dark Assassin
Disgraceful the service department is incompetent and lazy. Not a very good experience here absolutely bad place. Employees are terrible no accountability at this establishment. | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ Paola Ramirez
Over the course of a couple of weeks, we received amazing customer service from Brian. I went in on a random Friday to look at a new Jeep and he was very helpful and informative and answered all my questions patiently. I felt like he genuinely wanted to help me find the right vehicle and I did not feel pressured at all the way one us | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ T Taguw
If I have tor ate this place I would have to give them zero or negative . I have been taking my Jeep Cherokee’s to go fix here but the result was not good. I was about to leave for Huston but my windshield reservoir or hose are still leaking but I paid them to fix it. I will soon leave this place and go back to the west side .Anyway | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Kinder Garcia
Want to thank, Rene for taking care of me from start to finish. Thanks! Great service! The courtesy shuttle rides home are a big plus! | Read Full Review
7/4/2024 12:00:00 AM | Google
★★★★★ Susana Lerma
This month June 2024 I purchased Jeep Gladiator Sport it's my 6 car here it so happens that they keep coming up with New and beautiful vehicles before this it was my black 3 seater jeep Cherokee I had it for 2 years and I loved it. I have been coming here for over 30 years. It feels like family here you know who you're salesman will | Read Full Review
7/2/2024 12:00:00 AM | Google
★★★★★ Kinder Garcia
Want to thank, Rene for taking care of from start to finish. Thanks! Great service! The courtesy shuttle rides home are a big plus! | Read Full Review
6/30/2024 12:00:00 AM | Google

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