Viva Dodge Chrysler Jeep

★★★★★ Mark and Selena Chino

Without question, this was THE worst car buying experience we've ever had..and we've bought lots of cars, both in state & out. Without reliving the experience in this review, suffice it to say we will not be doing business with Viva CJDR again. | Read Full Review

8/30/2025 12:00:00 AM | Google

★★★★★ yulay arellano

It was really good. Priscilla help us a lot and did everything fast and really good. Thank you so much | Read Full Review

8/29/2025 12:00:00 AM | Google

★★★★★ Gerardo Rosas, LPC-S

Bad costumer service in the service department. They have unclear directions and wait times with no communication to the client. I had to go in person to get answers. | Read Full Review

8/27/2025 12:00:00 AM | Google

★★★★★ Rebecca Ramirez

Worst experience and worst dealership ever please save yourself the hassle and go somewhere else. Because of their stupid mistake my bank never received the title and my car payment has now increased dramatically to say the least. I've gone back and forth for the past 5 months and it's always the same excuse. I never got my jeep deta | Read Full Review

8/26/2025 12:00:00 AM | Google

★★★★★ Carlos Bueno

????the service advisor they have me back n forward they say they will call me but they fail to call back, i wouldn’t recommend this dealership they dont honor the warranties at all they like to make excuses i had an extended warranty n i told them to work on my fuel pump because i had a concern but they didn’t bother this dealership s | Read Full Review

8/24/2025 12:00:00 AM | Google

★★★★★ Adam Starke

I just purchased my second Ram truck at Viva East El Paso. Samantha Ramirez was an excellent salesperson. She was patient, up front, and allowed me to ask questions and negotiate in a reasonable fashion. She ensured that the KBB promotion was honored and that other clearance rebates were honored. It is not an easy process to purchase | Read Full Review

8/23/2025 12:00:00 AM | Google

★★★★★ Daniel Hill

Mario in service needs a raise. I’ve never been treated better. Knowledge of a small problem saved me 5 days waiting for my car at the dealer. He fixed it right there! Management material | Read Full Review

8/19/2025 12:00:00 AM | Google

★★★★★ Michael Miller

Do not purchase a vehicle from this place , they sell you brand new car that turns out to be lemons , not just one but two separate vehicles and their service guys are incompetent as hell. I had to return their tools they left behind after they tried returning my vehicle in worse condition then I brought in as. | Read Full Review

8/18/2025 12:00:00 AM | Google

★★★★★ Yezmine “Kai” Frias

Gabriel Martinez helped us a lot and we are so grateful for his help. | Read Full Review

8/15/2025 12:00:00 AM | Google

★★★★★ Nancy Casas

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8/15/2025 12:00:00 AM | Google

★★★★★ Alex Valles

Worked with Israel who was able to negotiate a deal same day. Have been a returning customer for years now, including for servicing, all my mopar vehicles have been serviced in center as well. | Read Full Review

8/10/2025 12:00:00 AM | Google

★★★★★ TommyT

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8/10/2025 12:00:00 AM | Google

★★★★★ Pedro Aguilar

Israel thanks for helping me on a great deal man 100% will come back for sure for more business | Read Full Review

8/10/2025 12:00:00 AM | Google

★★★★★ Daniel Rodriguez

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8/8/2025 12:00:00 AM | Google

★★★★★ Patricia Alvarez

Buen trato y muy buen descuento ,a y aguita para el calor. Priscilla es muy buena trabajadora | Read Full Review

8/8/2025 12:00:00 AM | Google

★★★★★ Marisol Cuellar

Just got my Jeep Sport S! I’m so happy and grateful with the Viva team! They always answered all my questions and they were interested in my purchase as much as I was!! They helped me to accomplish my dream car! Thanks Viva TEAM!! | Read Full Review

8/6/2025 12:00:00 AM | Google

★★★★★ Susana Silva

Great customer service from George! | Read Full Review

8/6/2025 12:00:00 AM | Google

★★★★★ Chris Sean Jordan

Great and friendly service, will definitely send people here and to ask for Samantha | Read Full Review

8/6/2025 12:00:00 AM | Google

★★★★★ Angie Montalvo

Took in my jeep compass recently to have an unusual issue of multiple warning sensors going off and then disappearing. They told me approximately 3-5 days before a tech could see my jeep. After a week passed I called to inquire the status of my jeep and apparently the car was giving them trouble and had to pass it along to other tech | Read Full Review

8/4/2025 12:00:00 AM | Google

★★★★★ Gerasimo Luna

Very friendly staff. Everyone there was welcoming specially Isaac who took care of all my questions and hooked me up with a great deal on a 2025 Ram 1500. | Read Full Review

7/28/2025 12:00:00 AM | Google

★★★★★ ARIEL GUTIERREZ PARIENTE

Una atención muy profesional cordial y de preguntas me respondió mejor que me lo que pensaba muchas gracias por su esfuerzo y sentirme en casa como siempre thks thks thks muchas gracias Priscila ?????? | Read Full Review

7/18/2025 12:00:00 AM | Google

★★★★★ Luis Gomez

Es uno peores diler de servicios de carros | Read Full Review

7/18/2025 12:00:00 AM | Google

★★★★★ Israel Martinez

Don’t even think about leaving your car here for work/ maintenance better off taking to your own mechanic who actually works on there cars with real expertise instead of just lacking and not getting things done when they needed to be done never again. | Read Full Review

7/16/2025 12:00:00 AM | Google

★★★★★ Tyler Benting

Service lies about availability to get you in then tells you there are HOURS to wait after your appointment time,even when you call ahead. Avoid this place. | Read Full Review

7/14/2025 12:00:00 AM | Google

★★★★★ Raul Sarmiento

Victoria was my rep that helped me out I just wanted to give a shout out on her behalf for taking the time out of her day to help me with a part that I was looking for she was super professional and did her best to help me out. Thank you Victoria ! | Read Full Review

7/12/2025 12:00:00 AM | Google

★★★★★ JORGE AVILA

Took 2 months to replace sunroof....never recieved a call...always had to be inquiring on my own. When I finally got it back ,sunroof shade was filthy with grease stains from mechanic. Horrible experience. Will never go back for service on my truck. | Read Full Review

7/10/2025 12:00:00 AM | Google

★★★★★ Eric Adame

If I could give them zero stars I would! Went in for a abs software recall and was told that it would take 5-6 days to do it. Nonsense. Every time I go there , it's always excuse after excuse. Never want to do the work. I always end up at dick poe doge on airways. They are always great !! | Read Full Review

7/2/2025 12:00:00 AM | Google

★★★★★ Claudia Uriostegui

Went in for an engine oil change but they didn’t even reset it once they were done. Trash was left in my car. They did a job I didn’t ask for so imagine my surprise when I have to pay $800 for a job I was planning on doing. Good thing I denied the spark plug changes bc that would’ve been $600. Never coming back. UPDATE: I picked up | Read Full Review

7/1/2025 12:00:00 AM | Google

★★★★★ Chuck Gonzalez

Great people nice atmosphere and helped with all even an uber | Read Full Review

6/30/2025 12:00:00 AM | Google

★★★★★ Jesse Sanchez

I worked with Gabriel Martinez to get me into my brand new ram 2500 and it was a great experience I always have a fast and easy process when working with Gabriel | Read Full Review

6/29/2025 12:00:00 AM | Google

★★★★★ Norberto Gerardo

Everything went smooth and nice. The person helping me was patient and respectful. | Read Full Review

6/28/2025 12:00:00 AM | Google

★★★★★ Espie Cha

Took a while, but was expected no problem. Ms. Victoria was very professional and friendly. Very comfortable with her, enjoyed my visit. | Read Full Review

6/28/2025 12:00:00 AM | Google

★★★★★ Erica Hernandez

Stephanie went over and beyond helping my daughter find a vehicle. I would recommend them, this is my 3rd time going back. Thank you Andrew and Stephanie ?? | Read Full Review

6/28/2025 12:00:00 AM | Google

★★★★★ Mario Chow

The associate was very good but the time to close the deal took more than 4 hours !! | Read Full Review

6/28/2025 12:00:00 AM | Google

★★★★★ Orlando Ortiz

Luis Hernandez was really helpful and knowledgeable about the vehicle that I wanted,he help us getting this hard deal. If you need someone to help you out,I highly recommend him and the managers there were very good and to be honest this is the first time I ever talked to one. Really good dealership. | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Daniel Chavira

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6/26/2025 12:00:00 AM | Google

★★★★★ Olivia Santana

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6/25/2025 12:00:00 AM | Google

★★★★★ Estefania Camp

The salesperson was really understanding and had lots of patience with us. She tried her best to get us into the perfect car based on our budget. We wouldn’t be in the car we are in today, if it wasn’t for her. ?? | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Tony Torres

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6/25/2025 12:00:00 AM | Google

★★★★★ Val Lake

We had an amazing experience working with Gabe! From the very beginning, he was helpful, patient, and knowledgeable. He took the time to answer all of our questions and explain every step of the process! If you're looking for someone trustworthy and professional to help you buy a car, I highly recommend working with Gabe! | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Suky Balderrama

Took in my car for routine service. My new advisor was friendly and professional. | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ KINGVIPER

I went and bought my first car ,the young lady that worked there was so kind and had the best customer service ever I think her name was Mercedes but yea all around great experience and great car thank you!! | Read Full Review