About Dick Poe Dodge Lp
Dick Poe Dodge Lp is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Ask About Service Contracts
- Certified Technicians
Call (915) 440-2162 today to schedule your next appointment.
Our technicians at Dick Poe Dodge Lp are ready to help you!
Dick Poe Dodge Lp is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Dick Poe Dodge Lp today at (915) 440-2162 to learn more
-
★★★★★ David CorralI recently bought a Dodge Durango in February and noticed that the AC wasn't working up to specs. I made an appointment for 5-26-25 and Lorena (service advisor) was able to take care of the issue in roughly three hours. | Read Full Review5/28/2025 12:00:00 AM | Google
-
★★★★★ Erika PatriarchiasThe dodge journey I purchased has given me nothing more than problems and waste my money. I come to get it fixed and beforehand called to make sure my car qualifies to be fixed and I come 30 miles to get here and they say they can't look at it because other mechanics have already worked on it. But we asked that beforehand and made th | Read Full Review5/22/2025 12:00:00 AM | Google
-
★★★★★ Luis MedranoNever buying another vehicle from here | Read Full Review5/16/2025 12:00:00 AM | Google
-
★★★★★ sergio puentesExcellent place to buy a car, actually the best place To buy a New or USED Vehicle ??% Recommended DO NOT BUY BEFORE COMPARING HERE AT DICK POE DODGE/ RAM ?? | Read Full Review5/12/2025 12:00:00 AM | Google
-
★★★★★ Dustin KnudsonWent here to get my check engine light looked at. No issues, great customer service and follow up. Highly recommend them if you need any sort of service. Roger was honest and helpful throughout the service process, opposite of the experience I had with another dealer in the area. | Read Full Review5/10/2025 12:00:00 AM | Google
-
★★★★★ eduardo padillaVery disappointed in this place. | Read Full Review4/30/2025 12:00:00 AM | Google
-
★★★★★ Ana DiazService from everyone was exceptional. Adrian Rodriguez was our sales representative and he truly kept his word at finding the best deal and vehicle that could fit our needs. Finance team was great and efficient. Definitely recommending everyone to come here when looking for a new car | Read Full Review4/23/2025 12:00:00 AM | Google
-
★★★★★ kristen arnoldTheir service department is the worst. Roger is the worst advisor. His lack of communication with customers is commonly known at the shop and the service manager nor general manager do anything about it. They make excuses about why they’ve had my vehicle for a week and still haven’t diagnosed the problem if you can even get an update | Read Full Review4/19/2025 12:00:00 AM | Google
-
★★★★★ leonel cordovaLuna and his manager in parts department has been amazing! They honored me the warranty for a valve body for a 68RFE. I appreciate their customer service and their professionalism! | Read Full Review4/15/2025 12:00:00 AM | Google
-
★★★★★ Zach FultonThank you Jaime and Dick Poe crew very much appreciated. Had recall issues on 2010 dodge 2500 and Jaime went above and beyond to take care of all issues. | Read Full Review4/12/2025 12:00:00 AM | Google
-
★★★★★ DermiboEmailed with detailed description of work I wanted done. Received a return email that may have been a robo return talking about trade in and new vehicle purchase. Then another email with the same thing but from a different email with a salesperson. Waste of time, def got rude so I got put on an email list and so started daily spam em | Read Full Review4/9/2025 12:00:00 AM | Google
-
★★★★★ Teresa JiménezUn servicio terrible mi van la lleve por que se deprograma el wirrles 6 meses tiene ya con ella ya me cobraron $1 853+$1167 Sigue igual aun ahí la tienen hoy hable con el manejados Jaime renegado que bien le queda su apellido ya de que en 6 meses y aun el viernes a ellos ahí mismo se desprogramo pague ese día y alas 12 dd la noche al | Read Full Review4/7/2025 12:00:00 AM | Google
-
★★★★★ charles bennettI wish I could give them a minus five my vehicle is still under warranty they had it 6 weeks still has the same problem I had to go all the way to Indianapolis to get it fixed properly | Read Full Review4/7/2025 12:00:00 AM | Google
-
★★★★★ sergio puentesExcellent place to buy a car, actually the best place To buy a New or USED Vehicle ??% Recommended | Read Full Review3/28/2025 12:00:00 AM | Google
-
★★★★★ Traveler ‘Merica (Traveler)Same as previous review. Horrible communication from the service department. Rather, NO COMMUNICATION from the service department. They’re horrible. Take days just to tell you if they were able to fix your car or not. I’m going to have to find another place to take my truck. This is ridiculous. | Read Full Review3/17/2025 12:00:00 AM | Google
-
★★★★★ David CorralI purchased my first American vehicle here, and their sales (Trey) department and finance department are very professional. | Read Full Review3/6/2025 12:00:00 AM | Google
-
★★★★★ Kathy RaderGreat service, visiting from out of town and got a oil change. Service team was quick, shuttle took us back to our hotel and picked us up when it was finished. Everyone we encountered was very nice. Thank you! | Read Full Review2/18/2025 12:00:00 AM | Google
-
★★★★★ Araceli MacneilAbsolutely Terrible Service – Avoid This Dealership at All Costs If I could give this place zero stars, I would. We dropped off our vehicle for service at 8 AM, expecting a routine process. By 2 PM, after hearing nothing, we called for an update—only to be told they couldn’t even find our paperwork or tell us where our vehicle was. | Read Full Review2/14/2025 12:00:00 AM | Google
-
★★★★★ Johnny SilvaTook a Jeep in for a misfire and they couldn’t fix it. Supposedly 3 technicians worked on it and couldn’t figure it out. Had to tow vehicle to another place after waisting 3 weeks there. Service manager and general manager suck! They just wanted the Jeep gone. SAVE YOURSELVES THE FRUSTRATING AND ANGER, DONT BUY DODGE,CHRYSLER or JEEP | Read Full Review2/11/2025 12:00:00 AM | Google
-
★★★★★ clifton tuckerLack of communication from service advisors. Don't know if technicians are not schooled trained, or OJT' ing a delrship. I understand if tech may not have experienced certain issues, got it. Talk, get help from vets or shop foreman. Service adviser says problem, was solved due to item not connected. Issues has returned. Been trying t | Read Full Review2/8/2025 12:00:00 AM | Google
-
★★★★★ Christian BaatzRobert and German helped my family and me out by supporting and active duty service member. I will be back to do business with them again!!! Thank you Dick Poe Dodge Ram Team!!!! | Read Full Review2/7/2025 12:00:00 AM | Google
-
★★★★★ Lisa DavisTook my jeep in for a oil change and was told I had a oil leak. Made appt for Friday at 730am after working 12 hour night shift. Waited for them to open. Was told they had a shuttle to take me back to my hotel. Was promised the car back by 4pm Friday. Spoke with Jesus said can't get it back today, it will be tomorrow but I will ca | Read Full Review2/7/2025 12:00:00 AM | Google
-
★★★★★ Jessica KoenemannI wish I could say the service got better. But it didn't Alejandro keeps half ass fixing my car. I never ask for a ride they keep my car for days. And the one day I ask for a ride from shuttle it's an inconvenience. Terrible service | Read Full Review2/5/2025 12:00:00 AM | Google
-
★★★★★ Alfredo SubiaGreat service from the parts department. Thank you Manny Luna | Read Full Review2/3/2025 12:00:00 AM | Google
-
★★★★★ charley treatI called the service department about an issue with my vehicle and they told me to bring it by, then when I get there they tell me that they won’t help me because my vehicle is over 10 years old and barely over 100k miles. So don’t go there. | Read Full Review1/18/2025 12:00:00 AM | Google
-
★★★★★ Henry GalanTengo muy buena opinión de Roger del departamento de servicios,me atendió muy profesional y salgo satisfecho, recomiendo 100 porciento sus servicios | Read Full Review1/10/2025 12:00:00 AM | Google
-
★★★★★ Sofia PrimeroI had a wonderful experience. When my car broke down I took it to the service center. I worked with Roger Gallegos, he was extremely knowledgeable and helpful. He explained everything very well and made the process very simple. I am very grateful for the customer service! | Read Full Review12/12/2024 12:00:00 AM | Google
-
★★★★★ Zenon ReyesExcellent service, Edward Favella,was very,very helpful since the first phone call,he was soo professional and I'm very get the truck,Edward once again thank you very much .ZENON REYES | Read Full Review12/12/2024 12:00:00 AM | Google
-
★★★★★ Yesenia BanuelosPowr Services, LLC has purchased four trucks, since August 2024, from Edward Favela at Dick Poe Dodge and we will continue to do business with him! He's quick at finding exactly what we are looking for and doesn't hesitate to reach out and ensure we are completely satisfied with the trucks we have purchased. Mr. Favela is a great sal | Read Full Review12/3/2024 12:00:00 AM | Google
-
★★★★★ Tania VázquezThis place never helps when you have an inquiry workers always hang up the call. Lazy workers | Read Full Review12/3/2024 12:00:00 AM | Google
-
★★★★★ Steve GuerPicked up a Ram 1500 from Poe a couple weeks ago. Had talked to 3 other dealers in EP & Cruces with just disappointed communication and follow through. You can't beat the sales service at Poe. Jack & Felipe are real professionals and standup folks. Couldn't be happier with truck and sales experience.. Thanks Guys !! | Read Full Review11/18/2024 12:00:00 AM | Google
-
★★★★★ Willy JayAlexia was a great help. Roger was just as good. Happy to be a dick poe customer for life!!! | Read Full Review11/3/2024 12:00:00 AM | Google
-
★★★★★ ROCIO SALASA shout out to this dealership's service department, especially to my service advisor, Jacob Flores! Thank you for such great service and being compassionate to my concern. Jacob was very professional, kept me posted with everything that was going on with my truck and I was never left in the forgotten throughout the time my truck w | Read Full Review10/29/2024 12:00:00 AM | Google
-
★★★★★ Javier AService was not as professional as I wanted ?? didn't even try to help me on my problem ...don't recommend at all | Read Full Review10/29/2024 12:00:00 AM | Google
-
★★★★★ Claudia NavarreteEstube hablando hoy todo el dia al departamento de partes y este joven Duncan contesta Brandon Cordero xq el sen¨or Manny Luna esta de vacaciones el sen¨or Luna si contesta | Read Full Review10/23/2024 12:00:00 AM | Google
-
★★★★★ Jesus HerreraEd was an excellent took the time to explain everything and gave me a great deal. Would go back for my next truck | Read Full Review10/8/2024 12:00:00 AM | Google
-
★★★★★ Stephanie OsburnThis is the 7th vehicle my family has purchased from Mike Parra at Dick Poe in the past 24 years. He's kind, knowledgeable and always finds us the best deal with no pressure sales. Everyone should go see Mike when you need a car! | Read Full Review10/6/2024 12:00:00 AM | Google
-
★★★★★ Chris PetersonVery good service see manny Luna. He helped me out a bunch. Also talk to Eddie in service. Both of them will help you significantly. Manny went above and beyond much appreciated guys. | Read Full Review9/27/2024 12:00:00 AM | Google
-
★★★★★ Joel Alvarez VazquezI took my vehicle for service. After few days without any updates from the service department, I decided to reach out to them. In four different days and times I received the same standard answer. The rep is out to lunch at 2:35pm can I get your number and phone and he will call you back. This happened 4 different time and I never re | Read Full Review9/13/2024 12:00:00 AM | Google
-
★★★★★ Erik DI would not bring my truck here for recalls they do the minimum I had an open recall for a wiring issue in my steering wheel that prevents the left side control module,airbag and horn. The cuase is the wire cuts or splice overtime due to being in the way of the horn so the recall indicate rerouting the wire and replacing the wire | Read Full Review8/25/2024 12:00:00 AM | Google
-
★★★★★ Ivanna TrejoThis place deserves 0 stars. Horrible customer service especially from Adolfo Martinez the general manager. I was browsing for a potential car and I am glad I didn’t purchase from here. | Read Full Review8/19/2024 12:00:00 AM | Google
-
★★★★★ Jonathan GutierrezAlways a great experience coming in for a service. Update 8-16-2024: Despite the express service being great and fast and easy, the service department pertaining to repair and warranty repairs leaves a LOT to be desired. Again, My experience with express lane service has been great which is why I'm giving a 2! But more than recentl | Read Full Review8/17/2024 12:00:00 AM | Google
-
★★★★★ Amanda “Fong” SniderI called and spoke with Emily about my daughter who is obsessed with Dodge Challengers. She has had a really rough time recently and I asked about her getting taken on a test drive. Emily helped out to get us in contact with Sam and we were able to get a test drive in a Dodge Challenger. I have not seen my daughter that genuinely hap | Read Full Review8/12/2024 12:00:00 AM | Google
-
★★★★★ Irma AlbarranSome help but rude manager and assistant | Read Full Review8/12/2024 12:00:00 AM | Google
-
★★★★★ Amanda LaraI’ve purchased about 5 of my vehicles from this dealership and was always very satisfied, that is until my vehicle needed maintenance done on it. The man in the back named EDDIE HERNANDEZ is one of the most inconsiderate, unprofessional, and rudest person I’ve encountered while coming here. He does not deserve to have a position wher | Read Full Review8/11/2024 12:00:00 AM | Google
-
★★★★★ jr ballesterosI took my truck in to get serviced for a coolant flush and oil change and recieved excellent customer service from Jacob. Very attentive and pleasant to work with and great at keeping you posted with your vehicle. Be sure to ask for him! Customer service is exceptional and staff is very friendly. | Read Full Review8/2/2024 12:00:00 AM | Google
-
★★★★★ Wendy NuñezWent in to get my car serviced & was helped by Jacob! It was such a smooth & easy experience! Thank you! | Read Full Review8/2/2024 12:00:00 AM | Google
-
★★★★★ Richard MatosicService Advisor Roger Gallegos and his team were very helpful in getting me back on the road with my work truck that I depend on. He advised me on how to prevent the problem in the future as well. Great job! Looking forward to getting my service done with you in the future. | Read Full Review7/25/2024 12:00:00 AM | Google
-
★★★★★ gerardo rodriguezWant to thank Eduardo "Eddie" Hernandez. In the service dept. For taking our work truck in and out the same day and fixing our issues. Going above and beyond his line of duty. | Read Full Review7/23/2024 12:00:00 AM | Google
-
★★★★★ Christopher GonzalezHonestly ive never purchased a car so quick. Jerry a very solid commendable salesman. State of the art this man was super helpful very polite and will help you out with anything. You name hes got it. Super appreciative to have jerry help me purchase my car. Thank you | Read Full Review7/17/2024 12:00:00 AM | Google
-
★★★★★ Victor NunezAaron Campos is the man to go to for a new vehicle great guy an GREAT customer service. Highly recommend will get you a good deal and driving a new car withing a couple of hours. | Read Full Review7/12/2024 12:00:00 AM | Google
-
★★★★★ Emma EnriquezAlways a pleasure doing business at this location.. | Read Full Review7/11/2024 12:00:00 AM | Google
-
★★★★★ Aaron MoralesAbsolutely loved my experience! Jerry De La Garza helped me out, we is very respectful, straight to the point and helpful when choosing a vehicle. The staff overall was very welcoming and eager to help! I purchased a Dodge charger 2023 BRAND NEW, my first new car and I am glad it was with them! | Read Full Review7/11/2024 12:00:00 AM | Google
-
★★★★★ Cesar RamirezFast , prompt service The transmission oil change made a big difference In shifting. Vehicle has 137,000 miles | Read Full Review7/11/2024 12:00:00 AM | Google
-
★★★★★ Bruce CrumpAlejandro was great. He knew that I needed to leave Saturday to travel back home to Florida. He helped get my truck in and checked. I am grateful. The downside is on Sunday while traveling home the same issue popped up. I do appreciate their efforts. | Read Full Review7/9/2024 12:00:00 AM | Google
-
★★★★★ Alonzo MoralesVery happy with the sale. Jerry did a great job.... Courtesy, patience and friendly. | Read Full Review7/4/2024 12:00:00 AM | Google
-
★★★★★ B. LoveJacob is the absolute worst service “manager” he is the least thing from a manager he provides no knowledge to the customer to plan arrangements for a car loaner due to high wait times. They rather waste your time. I asked him for any solution and he said I should have made plans. How can I make plans if I was never informed that you | Read Full Review7/3/2024 12:00:00 AM | Google
-
★★★★★ david linkThe people there are very nice and friendly | Read Full Review7/2/2024 12:00:00 AM | Google
-
★★★★★ C LewisGreat customer service.they actually call when your vehicle is ready. Many shops don’t. | Read Full Review6/29/2024 12:00:00 AM | Google
-
★★★★★ Evangelina Sotelo de SalazarExcelente Servicio, muy agradecidos con Eddie, nos mantuvo informados sobre el avance de la reparación de nuestra camioneta, excelente trabajo. Muchas gracias Eddie. | Read Full Review6/28/2024 12:00:00 AM | Google
-
★★★★★ Jose GutierrezExcellent service and good prices | Read Full Review6/26/2024 12:00:00 AM | Google
-
★★★★★ PatsyI took my vehicle in for an oil change, I didn't even get a chance to have a seat when I received a call. They were asking if I was interested in an upgrade ?? I thought that was really tacky ?? | Read Full Review6/18/2024 12:00:00 AM | Google
-
★★★★★ Kevin DavisMy experience shopping here was really good. Frank Halm and Jorge were both super helpful and honest and up front about the details of the trucks I was looking at. All around best dealership I have been to. | Read Full Review6/13/2024 12:00:00 AM | Google
-
★★★★★ Salvador VallesGood Sales Experience. So I thought. But in the end, Still a Car Dealership. My Original Post: October 2024 I found a truck that was exactly what I was looking for, an awesome white Ram Warlock with a lift and wheels. Truck was beautiful. Gustavo and Felipe worked with me, the usual back and forth, but finally gave me a great dea | Read Full Review6/10/2024 12:00:00 AM | Google
-
★★★★★ Clint DuranI dropped one of my work trucks off Ram 3500(1of2) in February 2023 for DPF System and constant Regens issue. Jacob (Service Advisor) took it over. A month later I returned back from the road (Truck Driver/Hotshot) and was told it was ready. Picked it up and issue was not fixed only a recall was done. Regen was worse than when I drop | Read Full Review6/9/2024 12:00:00 AM | Google
-
★★★★★ Michael RoblesWorst experience I’ve ever had at a dealership, do not have ROGER GALLEGOS be your service rep pls . It’s crazy I thought they would treat their service members a little better . Tried to make me pay twice for the same service, completely ignored my calls . Good thing I had the receipt! Huge lack of communication on their part | Read Full Review6/7/2024 12:00:00 AM | Google
-
★★★★★ Brian ValenzuelaIt went really well Tony was super helpful and he explained to me everything well and answered all my questions and took care of us throughout the process. Really good worker and overall a smooth and fast process | Read Full Review6/5/2024 12:00:00 AM | Google
