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Dick Poe Chrysler Jeep

Dick Poe Chrysler Jeep

★★★★★(50)read reviews
6501 Montana Ave, El Paso, TX 79925
(915) 613-3003 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 07:00 am - 05:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Dick Poe Chrysler Jeep

Dick Poe Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (915) 613-3003 today to schedule your next appointment.

Our technicians at Dick Poe Chrysler Jeep are ready to help you!
Business Link Logo

Dick Poe Chrysler Jeep is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Dick Poe Chrysler Jeep today at (915) 613-3003 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Gerardo Bilbao
    | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Gilberto Nava
    I want to thank service advisor Jesus Licerio 328 100 stars this gentleman is very respectable knowledgeable and very courteous. This is the second time I take my wife's 2017 Dodge Durango to get major service there and he keeps you informed the whole time. Dick Poe is lucky to have this young working for them and I will continue t | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Arthur Stein
    I had a wonderful experience with Dick Poe Chrysler Jeep on Montana. They worked on my transmission and everything was done very professional and I would recommend them | Read Full Review
    5/11/2025 12:00:00 AM | Google
  • ★★★★★ Joshua Esquivel
    This place should’ve been my first stop. After having a bad experience at another dealership, they really turned things around for me. Ray was incredibly helpful, and Philip, the finance manager, took the time to clearly explain the financing process. I didn’t think I had the credit to get approved for a truck, but they made it happe | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Eric Sigala
    Took my truck in for repairs and had a great experience. Manager Mario Ramos was very professional and proactive—he handled all the insurance paperwork smoothly. The staff was also friendly and helpful. Highly recommend this body shop! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ C BINNY1
    As long as this team currently here stays working here, we'll keep coming back. Great team and services from the sales team, services department, and the parts department! Thanks! | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ CMF Gates
    Basically I was reaching out on the ad for stock #28676, guessing the price listed -$1654 was a typo. But if it wasn't then I would be willing to take the deal. I informed Ms. Nunez that if the price wasn't what was listed, then your company may remedy the ad, because that's illegal. She appeared to understand what I was explaining | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Leslie Garcia-Rangel
    I had an amazing experience! From the moment I walked in, the team made me feel welcome, and I especially want to give a huge shoutout to Greg, my salesman. Greg was knowledgeable, patient, and genuinely cared about helping me find the right vehicle. He answered all my questions (and I had a lot!), never rushed me, and made the whol | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ flaco Medrano
    | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Gabriel Montano
    Just wanted to say thank you to Peter Avila in service for taking care of my gladiator this guy is a really good service advisor called me for updates work with my insurance to get my vehicle fixed and was doing everything he can to get it running thank you very much really appreciate it it good to have people like this go above and | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Inizuanchondo
    Special order parts for | Read Full Review
    3/30/2025 12:00:00 AM | Google
  • ★★★★★ Mark Ortiz
    Bad Experience in the Service Department. | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Victor Parada
    | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Isaac Vielma
    I would like to thank Jacob for the dedication a determination for helping me getting my car pass for Emission. I dropped off the 2014 Jeep Patriot on 10th of March 2025. I was having issues with the car to pass emission, the car only has 61, 832 miles and the car maintenance was up to date. I driven the car for over 250 miles with n | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Tom
    | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Ramiro Varela
    My 2022 Hyundai Palisade was involved in a rear end collision which damaged the rear body panel and rear bumper. I took in my vehicle to Dick Poe Body Shop on February 25th and was assisted by Mag Marquez, account manager. They were able to fix my vehicle and I picked it up on March 6th. I was very impressed with the work done on my | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Sony Hallers
    I have purchased three vehicles from them so far. Their service department also does well. | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Laurence J
    Salesman Jose Perez, the best in the business. Jose took good care of us. I’ve lived in El Paso for 11 years and have purchased 5 cars from Poe/Dick Poe. Thanks again for delivering a first class experience. | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Richa Bhandari
    I took my car to change the bumper here and they took a whole month to change it and give the bill of $10000 bruh this place is big scam never ever recommend this place... | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Lohan Medrano
    Terrible experience. I have bought several cars and worked with many sales people and management/finance including dick poe jeep personnel in the past. My first experience with dick poe was 5 star, but my recent experience with dick poe was terrible. Sales person who has another bad review here on Google sure lived up to that one st | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa Silverio
    Llevé mi Pacifica para repararle el bumper. Lilly y Mag me dieron excelente servicio al cliente. Ellas tienen mucho conocimiento de su trabajo, son bien profesionales y siempre están felices. Me habían indicado que se demoraría 2 semanas y me entregaron el carro 3 días antes. 100% recomendado. | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Andres Chavez
    These guys are crooks buyer beware save your money buy somewhere else . | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Adam
    I had a great experience at Dick Poe Chrysler Jeep. I had my 2021 Jeep Grand Cherokee towed into the dealership after the jeep leaked all its coolant and started to overheat. I contacted the dealership and let them know that my vehicle was on the way. They contacted me when it arrived. Jacob Flores was my service advisor. He was | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Susana Lerma
    I would not go anywhere else have been coming here for close to 25 years I trust my vehicles from here from salesman to finance to service I've has a patriot to Cherokee 4 wheel with moon roof to Cherokee three seater to now my jeep gladiator and have never had a problem with being serviced and just plain and simple feel safe here my | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Sam Meadows
    | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Esme Carlin
    Le daría menos estrellas según yo ya estaba aprobada mando todos los papeles te dicen y que te ven a hablar y nunca lo hacen no te explican nada y según son vendedores que falta de ética así no se deberían de tratar a sus clientes muy mal ?? | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Sarai L
    So they keep deleting my review but never contact me? That’s crazy work. Never recommend this place. | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Alan Avila
    I never try to put negative comments but I called about my vehicle and the guys was rude and eventually hung up. He didn’t even help me resolve any issues at all. | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Raul hernandez
    Thank you Jacob Flores... @ Service Department for "Excellent Service". | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Jose Alvarado
    | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Maribel Ontiveros
    the service department great customer service | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Krystal P
    I sent my Jeep here several times for warranty issues, and each time, not all issues were addressed! I informed them that when I travel at a certain speed, the front bumper clips become loose, and the bumper doesn't stay put. They informed me they would need to test it, and if it keeps happening they will order the clips. I don't und | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Alex Ontiveros
    If you need parts for jeep gladiator. This is the place where they stock most of them | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ GREGORIO MACIAS
    Went to try to buy a jeep. Worked some numbers and was surprised they seem like they don't care if you buy a care or not. Never got a second phone call to see if I was going to go back even after they ran my credit and saw I was good customer. Looks like car dealership must not be hurting. Or interested in selling. Price was not bad | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Scott Oakley
    The trucks I was looking at for purchase were filthy | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Demlockian
    Parts here are a rip off! Charged $100 more than the MOPAR direct price and wouldn’t price match. If you can wait a few days, buy MOPAR direct. They marked the part cost above MSRP, then reduced it to MSRP. I can only imagine they have similar sales strategies. | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Dee Figgs
    I took my 2021 Jeep grand Cherokee in to get some issues looked at and fix. The AC was not cooling, the radio has an issue with the equalizer adding more bass when dropping the bass negative. Their were 3 recalls that needed to be fixed. The vehicle was there the first time for 6 days and not one thing was done. Was told parts had to | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Army Trooper
    This is solely my experience, and may have been a one-off situation, yet it still happened. I was very disappointed with Jose, who was labeled as the "Salemen of the Year". Upon inquiring upon possibly leasing their flagship model SUV in the showroom, Jose negatively discouraged the lease option explaining payments would be higher th | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Javier Rincon
    Super expensive prices on parts, they only know about selling parts, don't ask them for mechanical advice. Remwber They only sell parts | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Chris .toohard
    Great service especially roger he helped through the whole process | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Kathy Johnson
    This praise is long overdue! On June 21, we drove over to get a new key made, (The west side jeep did not have the time to make a key) and it became very stressful when we found out how expensive those new type of keys and reprogramming costs! However, the parts person Peter was most helpful, and we are very thankful to him! When we | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ monty styron
    | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Brooks Freeman
    They put my throttle body in upside down | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Mark Urrutia
    My go-to place for my cars. Izzy will take care of you. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Dark Assassin
    Disgraceful the service department is incompetent and lazy. Not a very good experience here absolutely bad place. Employees are terrible no accountability at this establishment. | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Paola Ramirez
    Over the course of a couple of weeks, we received amazing customer service from Brian. I went in on a random Friday to look at a new Jeep and he was very helpful and informative and answered all my questions patiently. I felt like he genuinely wanted to help me find the right vehicle and I did not feel pressured at all the way one us | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ T Taguw
    If I have tor ate this place I would have to give them zero or negative . I have been taking my Jeep Cherokee’s to go fix here but the result was not good. I was about to leave for Huston but my windshield reservoir or hose are still leaking but I paid them to fix it. I will soon leave this place and go back to the west side .Anyway | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Kinder Garcia
    Want to thank, Rene for taking care of me from start to finish. Thanks! Great service! The courtesy shuttle rides home are a big plus! | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Susana Lerma
    This month June 2024 I purchased Jeep Gladiator Sport it's my 6 car here it so happens that they keep coming up with New and beautiful vehicles before this it was my black 3 seater jeep Cherokee I had it for 2 years and I loved it. I have been coming here for over 30 years. It feels like family here you know who you're salesman will | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Kinder Garcia
    Want to thank, Rene for taking care of from start to finish. Thanks! Great service! The courtesy shuttle rides home are a big plus! | Read Full Review
    6/30/2024 12:00:00 AM | Google
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