Dallas Chrysler Dodge Jeep Ram

★★★★★ Ashley Okeke

Fast, friendly, and adequate service. Straight to the point and very knowledgeable | Read Full Review

8/31/2025 12:00:00 AM | Google

★★★★★ erica sinkfield

Service rep Robert was polite and knowledgeable. | Read Full Review

8/31/2025 12:00:00 AM | Google

★★★★★ Savior Kim

Extremely poor experience with the services department. We dropped off our company van on Wednesday this week for service. Did not receive any sort of update for 24 hours so we called Richard numerous times with no response. That evening he informed us no work had been done to the vehicle but they would get to it within 48 hours whic | Read Full Review

8/30/2025 12:00:00 AM | Google

★★★★★ Joanna Hernandez

We recently took our Dodge ram to get some service work done well they ended up messing up something else on the truck. I spoke to the manager JD but they of course said they could not do anything to fix the issue. Instead they made a quote to get that resolved (which they screwed up) Brought my truck to the dealer thinking they knew | Read Full Review

8/30/2025 12:00:00 AM | Google

★★★★★ Jasmine Hernandez

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8/28/2025 12:00:00 AM | Google

★★★★★ T Malone

My experience at the dealership was exceptional bcz there was an exceptional young man assisting me! Robert is a man about the right path on his journey to greatness! | Read Full Review

8/28/2025 12:00:00 AM | Google

★★★★★ Jackie Gunn

Scheduled online, service advisor was courteous and concise and service performed as planned! | Read Full Review

8/28/2025 12:00:00 AM | Google

★★★★★ Giovanna Hnath

I had a promotion and they used to give me the promo price and now they only give you $10 off regardless of the promo price in the email. Upsetting! Do not go here with a promo they will SCAM you | Read Full Review

8/28/2025 12:00:00 AM | Google

★★★★★ Lynn Bishop

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8/27/2025 12:00:00 AM | Google

★★★★★ Charles Southwood

Had a great experience. Service was quick and found the issue easily. | Read Full Review

8/27/2025 12:00:00 AM | Google

★★★★★ Guy Komrov

Many thanks to Service Manager Drake for the help and for taking care of the issue. The service was professional, kind, and fast. I truly appreciate the excellent attitude and professionalism! | Read Full Review

8/27/2025 12:00:00 AM | Google

★★★★★ Majesty Boone

I think Huffines in Lewisville has the best experience when you walk in the door. You’d get more help over the phone at Huffines vs walking into this place. I walked in this joint here and It’s dry, quiet, boring and the customer service doesn’t exist. I wasn’t there to buy a car but they wouldn’t know that bc I wasn’t approached or | Read Full Review

8/27/2025 12:00:00 AM | Google

★★★★★ queetee19732000

In and out with no problems. Richard was great on keeping me updated with any issues. | Read Full Review

8/26/2025 12:00:00 AM | DealerRater

★★★★★ chase_seahorn

Nice and easy process. They went above and beyond to make sure everything was right and up to our standard. | Read Full Review

8/26/2025 12:00:00 AM | DealerRater

★★★★★ Theleonardo123

Help me with the option that I have for my truck , help me with some recommendations as well great customer service | Read Full Review

8/24/2025 12:00:00 AM | DealerRater

★★★★★ Maria perez

Great service! | Read Full Review

8/22/2025 12:00:00 AM | Google

★★★★★ Eddie Williams

The service at this dealership is outstanding. | Read Full Review

8/22/2025 12:00:00 AM | Google

★★★★★ Rami Hritani

Great service and great customer service. | Read Full Review

8/22/2025 12:00:00 AM | Google

★★★★★ Palominoalejandra

Enrique was great at finding what I needed, made everything run smooth and easy. Got me a great deal for a first time buyer! | Read Full Review

8/21/2025 12:00:00 AM | DealerRater

★★★★★ Guy Komrov

I had a very disappointing experience with this service center. Yesterday I left my vehicle for diagnostics and no one contacted me with updates. I called several times to check the status, but nobody answered. At 5:50 PM I finally reached someone who told me the vehicle had already been taken in for service—without my approval and w | Read Full Review

8/21/2025 12:00:00 AM | Google

★★★★★ Raneet Thakur

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8/20/2025 12:00:00 AM | Google

★★★★★ J G

Bought a 2025 Ram 1500 in March of 2025, few weeks later had electrical issues in the steering wheel. Brought to another dealership for warranty repairs. Truck was hesitant while going from a stop to accelerating. Talk to the sales guy told him I want out of the truck in June of 2025.Found another 2025 Ram 1500 with the digital speed | Read Full Review

8/20/2025 12:00:00 AM | Google

★★★★★ Joana garcia

Wonderful service welcoming atmosphere Vilma was such a great help with getting my car serviced and explaining everything that was covered constantly made sure I was comfortable while I waited . Truly recommend ?? | Read Full Review

8/19/2025 12:00:00 AM | DealerRater

★★★★★ Odette Johnston

Great experience the Service Advisor with Robert at the Dallas Chrysler Dodge I came to have oil change and tire rotations. Robert was professional and acknowledgeable and was impressed with the service and got the job done quickly. Highly recommend them! I will give a 10!!! | Read Full Review

8/18/2025 12:00:00 AM | Google

★★★★★ Adam_j_koch

Great service. Worked with warranties to minimize my costs. Good communication to let me know when things were ready | Read Full Review

8/17/2025 12:00:00 AM | DealerRater

★★★★★ Jenni G

I had to deal with a condescending sales rep, asking me why am I there for mind you all they sell are cars such an ignorant question. I’ve bought cars worth over 100k and never had anyone ask me to fill a credit app and then see the car. | Read Full Review

8/16/2025 12:00:00 AM | Google

★★★★★ txteacher123

Quick and easy. No pressure. Customer service at is finest. Salesman went to another dealer to get me just the jeep I wanted. My 2nd car from these guys. Highly recommend. | Read Full Review

8/15/2025 12:00:00 AM | DealerRater

★★★★★ Texas Girl

I’m usually happy with them not sure what happened today an hour and a half job turned into two and half with no communication from the service rep as to what was going on | Read Full Review

8/15/2025 12:00:00 AM | Google

★★★★★ Anthem Alexander

Great service and price, oil changes are the same or less than most shops like take 5 where you have to sit in your vehicle in the heat and get less service. Great job at Dallas Dodge service. Great clean waiting area with the best coffee. | Read Full Review

8/14/2025 12:00:00 AM | DealerRater

★★★★★ Esmeralda

Worst service department, I have bought 3 brand new trucks from Dallas Dodge and the service advisors and manager at this location won't give you updates or call back. I had to show up in person just to have the manager listen to me at the end he was of no help. I explained to Mr.Kimbroug that my 2022 Wagoner turns off completely and | Read Full Review

8/14/2025 12:00:00 AM | DealerRater

★★★★★ Brandy Baker

After purchasing my last 2 cars and 10 years of bringing my car in for maintenance every 2-3months due to driving a lot, this dealership has lost my business. Not only did it take them 8 months to finally fix my car through my warranty, because they wanted my insurance to pay for something that did not happen the way they said it ma | Read Full Review

8/14/2025 12:00:00 AM | Google

★★★★★ Esmeralda Salomon

Worst service department, I have bought 3 brand new trucks from Dallas Dodge and the service advisors and manager at this location won't give you updates or call back. I had to show up in person just to have the manager listen to me at the end he was of no help. I explained to Mr.Kimbroug that my 2022 Wagoner turns off completely an | Read Full Review

8/14/2025 12:00:00 AM | Google

★★★★★ Don

My daughter went to Dallas Dodge with her Jeep having a battery issue. The dealership took the car for the entire day to test and replace a battery and charged over $600 to do it. When called they said that is just how much it costs. Not only did they overcharge but put in a two year battery that I could have bought for $100 less at | Read Full Review

8/13/2025 12:00:00 AM | Google

★★★★★ Tyer Waggoner

Trying to get ahold of some help is nearly impossible. I bought a truck here over a year ago and still do not have a title. Just trying to get some simple answers and help on this and I just keep getting sent to an answering machine with no returned call. | Read Full Review

8/13/2025 12:00:00 AM | Google

★★★★★ Mistique Manglona

Shannon in service , awesome customer service. Skilled , knowledgeable, friendly , just love her ..: Now I can’t say much about the price but it is what it is …. THANK YOU SO MUCH !! | Read Full Review

8/12/2025 12:00:00 AM | Google

★★★★★ movik86

They did what service was scheduled and because I was waiting there, the service tech came and talked with me and they provided me a complimentary Lyft home and a return, as I lived within 15 miles of the dealership. | Read Full Review

8/12/2025 12:00:00 AM | DealerRater

★★★★★ tony

The place not only just take your money But bad costumer service. I pay 200 just so they can run a test on my jeep. They gave me on paper what the jeep needed. No one explain or or gave me any sugestiona. People go elsewhere this place is not worth spending money. | Read Full Review

8/12/2025 12:00:00 AM | Google

★★★★★ chris jordan

Worse in communication and customer service. I dropped off my 2017 Ram back in May. I've heard every excuse and am waiting for them to say they misplaced my truck. I used to get updates once a week, but now, it's like say something if they remember to let me know. They've had a truck so long that I don't remember what they are fixing | Read Full Review

8/11/2025 12:00:00 AM | Google

★★★★★ Cindy Santiago

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8/9/2025 12:00:00 AM | Google

★★★★★ Michael Clark

The lady in Service that checked me in went above and beyond to help. | Read Full Review

8/9/2025 12:00:00 AM | Google

★★★★★ Alex Drews

I have a good friend who bought an Electric/Hybrid Jeep Grand Cherokee. Known the guy 15 years. Upstanding hard working guy in the medical field. In a nutshell - he bought a lemon and the dealership is fighting tooth and nail to avoid the lemon law or accommodate him reasonably. He has retained an attorney. Car has been at the dealer | Read Full Review

8/9/2025 12:00:00 AM | Google

★★★★★ Maranda Scott

THIS DEALERSHIP IS FREAKING HORRIBLE MASON IN PARTS DEPARTMENT IS RUDE AND DON’T KNOW HOW TO DO HIS JOB BECAUSE WHAT HE FAIL REALIZE THAT WITH ALL THE MONEY WE JUST PAID TWO MONTHS AGO GET THIS TRUCK OUT SHOP I WILL COME AND GIVE HIM THE MEANEST PIECE OF MY MIND , HOW YOU GIVE A PART NUMBER AND ITS INCORRECT AND THEN SAY YOU CAN’T RE | Read Full Review

8/9/2025 12:00:00 AM | Google

★★★★★ Patrick Cantrell

Great straight forward sales experience. My salesman Valentine was truly great to work with ! | Read Full Review

8/7/2025 12:00:00 AM | Google

★★★★★ Terrick Lemon

Great Service and Richard was very knowledgeable! | Read Full Review

8/7/2025 12:00:00 AM | Google

★★★★★ Davidinvictoria

Very easy to work with and very friendly! Found the car I was looking for. No problems with the car. Even put the car on a lift to inspect it. I would recommend Dallas Dodge to family and friends! | Read Full Review

8/7/2025 12:00:00 AM | DealerRater

★★★★★ michaeladams926

Friendly service techs. Fast service and not overly charged. Love Dodge and love my Challenger. Thanks | Read Full Review

8/6/2025 12:00:00 AM | DealerRater

★★★★★ Marisol Diaz

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8/6/2025 12:00:00 AM | Google

★★★★★ Steve Baumes

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8/6/2025 12:00:00 AM | Google

★★★★★ Monic Hardwell

Great service! Until i received my gas was on empty. This location shows no empathy for the customer. Taylor was pleasant. When you bring your vehicle to this location you are at the mercy of the Service Provider. Will not return for future services. | Read Full Review

8/5/2025 12:00:00 AM | Google

★★★★★ Ken Lawrence

I regret buying my 2024 Ram from Dallas Dodge. It’s been a fairly ghetto experience from the purchase, delivery, to the two maintenance services I have gotten there. The last service was 7/26/25. The advisor was Vilma. I had an oil change, tire rotation, and wheel alignment. After the service I found that they used an impact wrench o | Read Full Review

8/5/2025 12:00:00 AM | Google

★★★★★ kmsnlawrence

I regret buying my 2024 Ram from Dallas Dodge. It’s been a fairly ghetto experience from the purchase, delivery, to the two maintenance services I have gotten there. The last service was 7/26/25. The advisor was Vilma. I had an oil change, tire rotation, and wheel alignment. After the service I found that they used an impact wrench o | Read Full Review

8/5/2025 12:00:00 AM | DealerRater

★★★★★ Kendall May

*UPDATE* I worked with JD, the manager, to get my car fixed and he was great. Do not ever take your car here for service. This has been a HORRIBLE experience. I dropped by car off 1 week ago to get looked at. Every day I call and it takes ages to get ahold of anyone. They say they will call me back with an update but they never do. | Read Full Review

8/5/2025 12:00:00 AM | Google

★★★★★ AS

Very poor communication. Had to call many times to get an update, some times I was put on hold for over 10 mins. They would say we will call you back in an hour but never do! At the end they didn't find the cause of the problem and wanted to just replace the whole system that had an issue! | Read Full Review

8/3/2025 12:00:00 AM | DealerRater

★★★★★ Shay Bird

I was very pleased with our service guy! He went out of his way to make sure I understood all of my options. | Read Full Review

8/2/2025 12:00:00 AM | DealerRater

★★★★★ John Williams

Love it nothing is better | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ kathlene haines

Very satisfied with the quality and timely service | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ Lexie Patterson

Had a great experience getting my car serviced today! | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ Jamela Carter

Val rushed me into buying this car, even though I had a bad feeling. I should’ve trusted my gut. Barely 2 months later, the coolant’s gone, smoke is blowing through the vents, and I’m stuck with over $1,000 in repairs. They either didn’t inspect it or straight-up didn’t care. This place is shady DONT TRUST THEM. | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ Magnolia

Service was great, May take long but worth the wait | Read Full Review

7/31/2025 12:00:00 AM | Google

★★★★★ redrubynels

There was an issue with the complimentary oil change., The service advisor didn’t read the history notes to see what transpired. I was a little perturbed and inconvenienced with the situation. We had to get the service manager involved to sort things out. I felt the outcome was satisfactory. | Read Full Review

7/30/2025 12:00:00 AM | DealerRater

★★★★★ Sergio Aguilar

Just bought a Ram from Lesley and I couldn’t be happier! She made the whole process smooth, easy, and stress-free. Super knowledgeable, professional, and genuinely cared about getting me into the right vehicle. If you’re in the market for a new ride, I highly recommend hitting up Lesley—she’ll take great care of you! | Read Full Review

7/29/2025 12:00:00 AM | Google

★★★★★ Kensi Turner

Very friendly and fairly quick service. And good price at least for what I had replaced. They did take an extra day longer than what I was originally told but otherwise I’m happy with the service here | Read Full Review

7/29/2025 12:00:00 AM | Google

★★★★★ daoneandonly thomas

Disappointed is an understatement! My car was towed here in April, and my Service Agent (Rich) is horrible at following up with his clients. He would tell me different stories about the process of my car, no loaner cars available, or just didn't respond to messages. I had to personally go in and ask for the manager because I no longe | Read Full Review

7/29/2025 12:00:00 AM | Google

★★★★★ Dirk “Bullshit” Diggler

If you get a service advisor by the name of Jesus, you are in for a horrible experience. His communication skills are not there. He will give you the run around. He'll give you a quote just to get your vehicle up to there dealership and then he'll change things up and give you a totally different quote for a lot more. If you are | Read Full Review

7/29/2025 12:00:00 AM | Google

★★★★★ Josh Harris

Me and my wife pulled in on July 26th and met the coolest cat on the lot, Jamal Alexander. Jamal was the best, most respectful young fellow I've ever dealt with on a truck deal, I don't know who raised that young man but they did a fine job. Easiest and best truck deal I've ever had. We bought a 2022 zr2 Silverado and will return in | Read Full Review

7/28/2025 12:00:00 AM | Google

★★★★★ howardt35

Great experience would recommend Dallas dodge to all my family and friends look forward to having my service again | Read Full Review

7/28/2025 12:00:00 AM | DealerRater

★★★★★ Julio

Muy mal llevé mi troca para un servicio que me marcó y me Isidro otro servicio de cambio de aceite y filtros y no tenía ni un mes que lo avían hecho y me cobraron los dos cervicios tuve que pagar 1600 por algo que no se les dijo que isieran | Read Full Review

7/28/2025 12:00:00 AM | DealerRater

★★★★★ Angie

Usually great service but not today. The SA didn't really listen. I told him I had a coupon for the oil change and he didn't note that. Therefore, when my vehicle was done, I had to wait another 10 minutes for them to fix it. When my vehicle was done , he didn't even let me know so I don't know how long my paperwork was at the cashie | Read Full Review

7/27/2025 12:00:00 AM | DealerRater

★★★★★ Yousef Kokash

Great experience at Dodge of Dallas! After being dismissed by another dealership, Dennis, the service advisor, really came through. He took my concerns seriously and made sure everything was checked properly. Professional, helpful, and trustworthy highly recommend! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ KeUndrick Watkins

At my first visit, Jesus greeted me with a warm welcome. He took my information and got me set for service. Being a first time visitor he showed me where everything was. The service I received from everyone was great. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Austin Kimbrough

Great service | Read Full Review

7/25/2025 12:00:00 AM | Google

★★★★★ Kimbrough33

Great service and was done in a timely manner. Will be back again for future services. | Read Full Review

7/25/2025 12:00:00 AM | DealerRater

★★★★★ Balinda Reid

Could have been better I got a text that there was something else was wrong with my car when I went to pick it up I asked for my advisor they called him 3 times finally they had to have someone’s else tell me and he said oh it’s just your brakes and said nothing else I usually deal with Robert but he was out of town will not go back | Read Full Review

7/25/2025 12:00:00 AM | Google

★★★★★ Gary Willis

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7/22/2025 12:00:00 AM | Google

★★★★★ ANGELINE DINKLANG

I had a fantastic experience while checking out a new Jeep. Cesar was professional, knowledgeable, and made the entire process smooth from start to finish. I especially appreciated how he took the time to answer all my questions without pressuring me into anything. The dealership was clean, well-organized, and had a great selection | Read Full Review

7/22/2025 12:00:00 AM | Google

★★★★★ Valeria Torres

Everything was taken care of in a timely manner. Jesus was very helpful and did everything to accommodate my needs. | Read Full Review

7/22/2025 12:00:00 AM | Google

★★★★★ Martin Ortiz

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7/22/2025 12:00:00 AM | Google

★★★★★ Martin Ortiz

It was a very good experience with the help and information that they gave me to get the right fix on my truck | Read Full Review

7/22/2025 12:00:00 AM | DealerRater

★★★★★ Sheree

Disappointed didn't rotate my tires when asked and the technician didn't try after asked to do it a second time. We had to bring truck back for rotation after speaking with a manager. We paid for service and not treated as valued customers. For this to be a dealership and what I ask for not to be done, very disappointing!!! | Read Full Review

7/22/2025 12:00:00 AM | DealerRater

★★★★★ Bambinos Transport

Worst experience ever! Purchased a truck on July 4th, they are putting a flatbed and told me it would be ready in a week, then next week, then Monday, then Tuesday. It is now Wednesday of third week and all manager Sam can offer is an apology. It is a work truck and it loses money every day not worked. Very bad business! | Read Full Review

7/22/2025 12:00:00 AM | Google

★★★★★ IDarious

Good people. Good service. Very nice people. Nice place as well. Service was good and fast | Read Full Review

7/20/2025 12:00:00 AM | DealerRater

★★★★★ Azucena Patricia Medel

I went to a recall that had my vehicle and they really did it very quickly, they even offered me someone to take me home while they attended to the situation at no cost. I know that is what is appropriate, but the trip to my house I think was kindness and attention, I really appreciate it, by the next day and even though I took it la | Read Full Review

7/19/2025 12:00:00 AM | Google

★★★★★ Vanessa Roldan

I had a great experience working with Amador! From the moment I arrived, he was friendly, honest, and professional. He listened to what I was looking for, answered all my questions without any pressure, and helped me find the perfect car that fit my budget and needs. The entire process was smooth and stress-free. Amador truly went ab | Read Full Review

7/19/2025 12:00:00 AM | Google

★★★★★ Tee Bell

Second bad experience at Service!!! Dropped my truck off on Monday and was told it would be ready by Thursday. Go up there on Friday and was told it will be ready by 6pm. Then to receive a text to say that they ordered the wrong part. Waited an hour and a half for a rental. Horrible customer service!!! | Read Full Review

7/19/2025 12:00:00 AM | Google

★★★★★ Danielle Turner (Personal Account)

My review is for SERVICE ONLY! When I purchased my car from this dealership the hood was broken. After multiple conversations they replaced my hood. I appreciate the new manager in service who was awesome. He made sure that I was squared away and was a man of his word! With the new management I truly believe they will start to see a | Read Full Review

7/17/2025 12:00:00 AM | Google

★★★★★ paublo corral

Siempre es un gusto visitar este dealership, todos son muy Serviciales y amables | Read Full Review

7/15/2025 12:00:00 AM | Google

★★★★★ Antonio Aguirre

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7/15/2025 12:00:00 AM | Google

★★★★★ Robert Grafton

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7/14/2025 12:00:00 AM | Google

★★★★★ Albatainhy

Nice people but trying to charge 400$ for wheel hub diagnostic is crazy Got it fixed parts and labor for 180$ | Read Full Review

7/14/2025 12:00:00 AM | Google

★★★★★ Phillip Ranne

My wife and I have purchased multiple vehicles from Dallas Dodge. We had high expectations and weren't disappointed. The service and price can't be beat. They got me in the same day and finished the service while I waited. Everyone I spoke with an the dealership was polite, professional, and respectful of my time. | Read Full Review

7/13/2025 12:00:00 AM | Google

★★★★★ Montana Maxx

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7/13/2025 12:00:00 AM | Google

★★★★★ Sonja bryant

She was amazing, very supportive, everything went well ,appreciate doing business with her,will be back soon | Read Full Review

7/13/2025 12:00:00 AM | DealerRater

★★★★★ Joshua Rodriguez

Parts department rude whoever was working today at 10:50am today July 14 | Read Full Review

7/13/2025 12:00:00 AM | Google

★★★★★ Kendall Pikowski

Do not ever take your car here for service. This has been a HORRIBLE experience. I dropped by car off 1 week ago to get looked at. Every day I call and it takes ages to get ahold of anyone. They say they will call me back with an update but they never do. My service advisor is never available. They are constantly changing the timelin | Read Full Review

7/13/2025 12:00:00 AM | Google

★★★★★ Cpowell00

Always a pleasure working with this team of professionals! I will return soon for more service! | Read Full Review

7/12/2025 12:00:00 AM | DealerRater

★★★★★ quentinchambers64

Great service. Would recommend this dealship to my friend and family members. Thank You dodge | Read Full Review

7/11/2025 12:00:00 AM | DealerRater

★★★★★ Jtkh504

Fast, knowledgeable, and resourceful service. I got a oil change and my service advisor was smart | Read Full Review

7/10/2025 12:00:00 AM | DealerRater

★★★★★ Warren D. Campbell

I came in with cash, wanting to trade in my old Durango for a fully loaded new one. The "salesman" flat refused to show me a car unless I first provided my personal information. So I walked out and bought a competing car that day. Business must be pretty good if you can afford to drive paying customers away. | Read Full Review

7/9/2025 12:00:00 AM | Google

★★★★★ Dreamtrue24

They were fast and provided me with the information I needed to purchase a pre owned vehicle | Read Full Review

7/8/2025 12:00:00 AM | DealerRater

★★★★★ David Orr

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7/6/2025 12:00:00 AM | Google

★★★★★ Victoria Lott

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7/5/2025 12:00:00 AM | Google

★★★★★ Daisy Vee

Taylor did a great job with the service side of my vehicle. I've came here since my purchase. Although the wait time can be lengthy at times on the weekend. It is common and the upgrades to the waiting area are nice! Loved the new design and concept. Dallas Dodge doesn't disappoint. I always recommend folks here. Thanks guys for doin | Read Full Review

7/5/2025 12:00:00 AM | Google

★★★★★ Alfonso Hernandez

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7/4/2025 12:00:00 AM | Google

★★★★★ Sentient Being

Gender biased dealership. I reached out with a serious cash offer, and they wouldn't even speak to me about it as i offered knowledge of blue book pricing that countered theirs. The salesman said, "Wow, sure," when I discussed knowledge about the car. When I reached out to management, they blew me off, saying they would call back to | Read Full Review

7/4/2025 12:00:00 AM | Google

★★★★★ Tony Dennis

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7/2/2025 12:00:00 AM | Google

★★★★★ M.R. Elite Solutions

The service department was very helpful and nice. Car service was completed earlier than expected. | Read Full Review

7/2/2025 12:00:00 AM | Google

★★★★★ Oscar Sánchez

Dennis was fantastic! He made my car oil change quick and hassle-free. His expertise and friendly service were top-notch. Highly recommend him to anyone needing a reliable and efficient service on their vehicle. | Read Full Review

7/1/2025 12:00:00 AM | Google

★★★★★ Kena Alexander

Great job | Read Full Review

7/1/2025 12:00:00 AM | Google

★★★★★ Dannier Portales

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7/1/2025 12:00:00 AM | Google

★★★★★ Frustrated

Little to no communication on the status of my car when I brought it in for servicing. Multiple times I asked for an estimate of when the work will be done and every time I was told a date that did not actually happen. Then finally when I got the car back, the issues are still there. So I didn't have my car for a week and got it back | Read Full Review

6/29/2025 12:00:00 AM | DealerRater

★★★★★ lindamcmahan1946

They were very friendly and Armado gave me individual training on all the newest features of technology. I am very happy with my new Jeep grand Cherokee limited 4wd | Read Full Review

6/28/2025 12:00:00 AM | DealerRater

★★★★★ Jonathan Kelly

Great news take care of my truck thanks | Read Full Review

6/28/2025 12:00:00 AM | Google

★★★★★ 3theHardaway 3theHardaway

This is by far my favorite ram dealership everything was good. Customer service was on point and the workers were very friendly The only thing that they could do a little better is pick up their trash that they leave in the vehicle after the maintenance work is done other than that everything else was superb. and that's why I'm not g | Read Full Review

6/28/2025 12:00:00 AM | Google

★★★★★ Jerry Wild

Efficient and timely service work completed. Lots of amenities while you wait for your vehicle. | Read Full Review

6/27/2025 12:00:00 AM | Google

★★★★★ Megan Pirnie

Today’s experience was much better than my past experiences at this location. The only thing was when I showed the receptionist a coupon you guys sent to me she appeared to get annoyed at putting the coupon price on my total. She went ahead and did it, but you could definitely see it on her face and hear it in her voice. | Read Full Review

6/27/2025 12:00:00 AM | Google

★★★★★ Keith

Vehicle I was looking for was in stock. Price was fair and the purchase process was smooth. | Read Full Review

6/26/2025 12:00:00 AM | DealerRater

★★★★★ ajlewis2542

I just want to thank Richard Morris and the rest of the staff for their kindness and service on my vehicle. | Read Full Review

6/25/2025 12:00:00 AM | DealerRater

★★★★★ Joseph Harrington

Exceptional customer service from Taylor in the service department! | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ [email protected]

I am always impress when I come in Jesus Angue taken care of all I asked him and was very professional and at a reasonable time | Read Full Review

6/24/2025 12:00:00 AM | DealerRater

★★★★★ George boutwell

Went in for recall fixes. They put my car under someone else's name and address. They tryed calling them for days instead of me. Could of probably just came in and took my car. They Had to take a minute to find everything. Didn't even have me in the system. Then they tryed to tell me to make sure I leave a name. They called ME two we | Read Full Review

6/24/2025 12:00:00 AM | Google

★★★★★ Melissa Carbajal

If you’re needing to get any service done with your vehicle please go else where. My truck has been there since APRIL. Going on 3 months. Nothing has been done. I was going back and forth with my advisor Johnny because he needed this and he needed that and just kept giving me the run around. The last time I spoke with him he said he | Read Full Review

6/24/2025 12:00:00 AM | Google

★★★★★ Lou Briscoe

I would not recommend this dealership to anybody. The customer service is horrible! My Jeep Wrangler has been in and out of service for the last 6 months. This is the third purchase that we have made from this dealership and they treat me like trash. They have stopped answering my phone calls, and when they answer they are very rude! | Read Full Review

6/23/2025 12:00:00 AM | Google

★★★★★ Junior

i left my credit card in my card and someone their tried to steal the information by adding it to their google wallet and send money through cash app and pay pal, i cancelled that card and reported to the police | Read Full Review

6/23/2025 12:00:00 AM | Google

★★★★★ Jessica Doll

I’m writing this review with deep disappointment after visiting the dealership that originally sold us our 2019 Jeep Latitude. We responded to multiple outreach attempts regarding a potential buyback offer and brought the vehicle in for a fair evaluation. Our Jeep has had consistent maintenance, including a brand-new battery and reg | Read Full Review

6/22/2025 12:00:00 AM | Google

★★★★★ casarvillamaryl

Went to the Service Department at this dealership first time with my 2024 Ram 3500, Robert took care of me,24000 miles with a message on the dashboard “Exhaust System Service Required see dealership” After 3 days I was told fuel filters need to be replaced cause they were too dirty, and they showed me a picture, filters had at that t | Read Full Review

6/22/2025 12:00:00 AM | DealerRater

★★★★★ Ale Perez

Went to the Service Department at this dealership first time with my 2024 Ram 3500, Robert took care of me,24000 miles with a message on the dashboard “Exhaust System Service Required see dealership” After 3 days I was told fuel filters need to be replaced cause they were too dirty, and they showed me a picture, filters had at that t | Read Full Review

6/21/2025 12:00:00 AM | Google

★★★★★ pbwalsh

I bought a lot of cars over the years, each experience having different pluses and minuses, but this experience was really good. No high-pressure sales, no making you wait all day for nothing, and a genuine sense of appreciation trying to help me as a customer. I drove an hour from my home to this dealership passing many other Dodge | Read Full Review

6/20/2025 12:00:00 AM | Google

★★★★★ Christian Gonzalez

Sosa is great adviser keeping me in the loop of my vehicle and answer my questions | Read Full Review

6/19/2025 12:00:00 AM | Google

★★★★★ Gigi Gostas

Love my service advisor Shannon! She really takes care of me and my Ram! Y'all go see her at Dallas Dodge!!! | Read Full Review

6/19/2025 12:00:00 AM | Google

★★★★★ idrebin

I’ve given this dealership’s service dept. several chances because I live so close. Each time I’ve been disappointed. My first experience was a simple oil and filter change. I picked up the truck, brought it home and parked it in the driveway. The next day I awoke to a giant oil stain on my concrete. The technician either started to | Read Full Review

6/18/2025 12:00:00 AM | DealerRater

★★★★★ E Flores

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6/17/2025 12:00:00 AM | Google

★★★★★ DyJuana Mcdonald

Purchased a 2014 Buick Regal. It stopped running literally ‘ in 29 days. Contacted seller Jacob Martinez, he stated we would have to get vehicle repaired on our own. Seems like transmission is out ‘ car wouldn't go over 30 mph and was shaking very badly. At this point we are having the vehicle towed back to Dodge and we are filling | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Asia Simmons

I highly recommend avoiding this service department (Richard). I took my car in for a specific issue a week ago, they still hadn't diagnosed the problem. Despite failing to address the original concern, they now want to charge $560 ($200 just to install a battery)—something that should be straightforward. The lack of efficiency and t | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Oscar Lopez

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6/15/2025 12:00:00 AM | Google

★★★★★ Edwin Bah

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6/14/2025 12:00:00 AM | Google

★★★★★ sxj4474

Salvador Sosa, is a very professional service advisor. He showed a great deal of concern for my vehicle which is a Dodge Nitro 2008 and the job was completed in a very timely manner. Salvador handled my situation in a very professionally, and l could tell he has a love for his customers. I brought my vehicle in at 7:00 am on Friday, | Read Full Review

6/14/2025 12:00:00 AM | DealerRater

★★★★★ Jesus Zamora

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6/13/2025 12:00:00 AM | Google

★★★★★ earthzen

I had a great experience buying from here. Waldo was very professional and straight to the point. The service department is also attentive to your needs and fast. | Read Full Review

6/13/2025 12:00:00 AM | Google

★★★★★ quanicka79

All i needed was a regular diagnostic for $200 but was talked into spending $600 for diagnostic bc I paid upfront. Worst experience ever at this dealership. | Read Full Review

6/12/2025 12:00:00 AM | DealerRater

★★★★★ Phillip Moore

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6/11/2025 12:00:00 AM | Google

★★★★★ Neicie Langdon

The advisor that helped me, Shan, I believe her name was was not friendly at all. She did not communicate with me of the ongoing status of my vehicle even though she told me she would keep me updated. She did not seem friendly at all. I was only there for a diagnosis. I arrived at 9am and did not receive any information on it until a | Read Full Review

6/11/2025 12:00:00 AM | Google

★★★★★ Tim Carter

Was traveling and having car problems and stopped in to see if they could scan the codes to make sure it wasn't anything serious, because I was on the road, the service person refused and said I could make an appointment for next week. | Read Full Review

6/11/2025 12:00:00 AM | Google

★★★★★ Hector Ramirez

Parts were ready as promised ???? | Read Full Review

6/9/2025 12:00:00 AM | Google

★★★★★ Hecmar1

Great service just I think I can be a little fast, and the guys doesn’t give you an update , you have to call and they not answer very often | Read Full Review

6/9/2025 12:00:00 AM | DealerRater

★★★★★ earthzen

I had a great experience buying from here. They were very professional. The service department are attentive to your needs and fast. | Read Full Review

6/9/2025 12:00:00 AM | Google

★★★★★ Brett Parsons

Parts manager great guy Joe Parsons BP AUTO GROUP | Read Full Review

6/8/2025 12:00:00 AM | Google

★★★★★ Malik Williams

Ivan was awesome and very patient when showing my wife the vehicle she was looking for they didn't have the vehicle at there location. Ivan was able to location the vehicle and the exact color my wife was looking for. Thank you Ivan | Read Full Review

6/8/2025 12:00:00 AM | Google

★★★★★ elyssa alba

Everything was good simple and Taylor was so sweet and professional | Read Full Review

6/7/2025 12:00:00 AM | Google

★★★★★ Henry Hurd

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6/7/2025 12:00:00 AM | Google

★★★★★ Diane Esparza

Jesus was above and beyond customer service. | Read Full Review

6/6/2025 12:00:00 AM | Google

★★★★★ T. Spencer

Great service! Helped me out big time with an engine issue. A price on labor and parts that I wouldn’t get anywhere else! | Read Full Review

6/6/2025 12:00:00 AM | DealerRater

★★★★★ Alvaro Aquino

Becareful taking your vehicle yo get serviced at this location, I took my truck in for service oil change and tire sensors. They gave me an ETA of 2 hrs, and they took all day. The next day I arrive and notice they never fixed the tire sensors, speak to the manager he charges me an additional $235, takes it to the back after 2 hrs co | Read Full Review

6/5/2025 12:00:00 AM | Google

★★★★★ Man nan

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6/4/2025 12:00:00 AM | Google

★★★★★ Duallyguy123

Very nice and informative service writer, all work was done in a timely manner. Very satisfied | Read Full Review

6/4/2025 12:00:00 AM | DealerRater

★★★★★ C Plaxco

I got the truck I wanted and for the price. Harry and Ceasar were great to work with. Will definitely come back when ready for next truck | Read Full Review

6/3/2025 12:00:00 AM | DealerRater

★★★★★ Leelee.so.blessed

Update to my previous review, five stars for the new service manager. Before I felt like the dealership lacked empathy but JDs customer service made me feel heard! He listened and quickly found a solution. Thank you so much JD! | Read Full Review

6/2/2025 12:00:00 AM | DealerRater

★★★★★ cam lewis

Yeabsira took great care of me! Go see him for your auto needs ! | Read Full Review

6/2/2025 12:00:00 AM | Google

★★★★★ Saleem Zazay

I recently purchased a 2021 Audi A7 from this dealership and had a great experience overall. I had some initial concerns and questions during the process, but the team took the time to address everything thoroughly and professionally. They even allowed me to take the vehicle to an Audi dealership for a pre-purchase inspection, which | Read Full Review

6/2/2025 12:00:00 AM | Google

★★★★★ Emilio Pina

Great service and attention. Dennis always takes care of all my services. | Read Full Review

5/31/2025 12:00:00 AM | Google

★★★★★ Mercedes Ayers

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5/31/2025 12:00:00 AM | Google

★★★★★ TLEMON214

My service was more than timely. I arrived earlier than my scheduled time and Rich said, "Dont worry about that, where is the car." He got me in and took care everything. The ladies at the cashier desk more Super Friendly. | Read Full Review

5/31/2025 12:00:00 AM | DealerRater

★★★★★ Kase

This place is amazing! From Diana, to Cesar, to Vilma!! Totally unmatched and will always be a DDCJR customer! | Read Full Review

5/31/2025 12:00:00 AM | DealerRater

★★★★★ Daniel Soto

I had a great experience at Dallas Dodge. The staff was friendly and helpful, and the sales process was smooth and transparent. I felt like they were genuinely trying to help me find the right car. | Read Full Review

5/31/2025 12:00:00 AM | DealerRater

★★★★★ ccfarch

Fast pleasant service and quick repairs. Quick check out when the work was completed. Shannon was great. | Read Full Review

5/30/2025 12:00:00 AM | DealerRater

★★★★★ bragle69

Great place to buy a new vehicle. Huge inventory to choose from, and heat people to buy from. | Read Full Review

5/29/2025 12:00:00 AM | DealerRater

★★★★★ lesliethunderhawk

I took my Dakota truck to have wheels alignment and although it wasn't complete I took it back and the main technician aligned at no extra charge. I would definitely take it back for maintenance again. | Read Full Review

5/29/2025 12:00:00 AM | DealerRater

★★★★★ Ashley Whalin

I took my jeep in because the check engine light went off and the battery light went off. I got there and was met with Richard who was very nice and professional. I told him I wanted the 30k miles package and for them to fix whatever was causing my lights to go off. It ended up being my battery which was under warranty. The only down | Read Full Review

5/29/2025 12:00:00 AM | Google

★★★★★ Austin Kimbrough

Great service with some new faces. JD very helpful with what was needed to be done. Kevin in sales was very communicative with helping my wife get the best deal and a new van | Read Full Review

5/29/2025 12:00:00 AM | Google

★★★★★ Phoenyx Rising

Got the job done eventually. The two hour long wait was mostly used up by the guy changing my radio channels, blasting the AC and screwing my seat settings, instead of the oil change I asked for... | Read Full Review

5/26/2025 12:00:00 AM | Google

★★★★★ Caty Kimbrough

Helped us get our new family car and was willing to work with us that fit our budget! Kevin, the GM, and the financial supervisors tools great care of us! | Read Full Review

5/24/2025 12:00:00 AM | Google

★★★★★ Alexia Nzeyimana

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5/23/2025 12:00:00 AM | Google

★★★★★ Deborah Bradshaw

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5/23/2025 12:00:00 AM | Google

★★★★★ DavidCarroll

Both the salesman “Q” and Cesar who prepped the truck did an outstanding job. Highly recommend this dealership. | Read Full Review

5/23/2025 12:00:00 AM | DealerRater

★★★★★ Lindsay Musgrove

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5/23/2025 12:00:00 AM | Google

★★★★★ Saleem Zazay

I was interested in buying a 2021 Audi A7 and started with what seemed like a positive experience. But after reviewing the Carfax, I saw a previous customer had already taken the car for an outside inspection. When I asked the dealership about it, they refused to share any details. So I contacted the mechanic shop directly and was to | Read Full Review

5/23/2025 12:00:00 AM | Google

★★★★★ Blue Ribbon Kennels LLC

Johnny with Dallas Dodge was amazing and gave the best customer service! | Read Full Review

5/22/2025 12:00:00 AM | Google

★★★★★ John

It was easy working with dealership. Nice and knowledgeable folks and Jesus communicated well throughout my visit. | Read Full Review

5/22/2025 12:00:00 AM | DealerRater

★★★★★ michael1234567895

On 5/17/2025, I took my brand new 2025 Ram 1500 with 877 miles for an oil change at this location. First, a service advisor named Taylor was very knowledgeable and willing to help and welcome me for the first time here at this location. When it was time to pay for the service, I approached the cashier's counter. These two young ladie | Read Full Review

5/22/2025 12:00:00 AM | DealerRater

★★★★★ Bryan Crow

My service advisor was too notch! Very personable and friendly from the beginning and throughout the process!! 5 stars!! | Read Full Review

5/21/2025 12:00:00 AM | Google

★★★★★ Kevric Brown

Update 5-17-25. Had a coupon for an oil change special and request to come back. Figured I would give them another chance. Happy to say that the service I received this past weekend was on par with the level of service I received from 2014-2019. Fast service and great customer service. Had oil change and state inspection done and als | Read Full Review

5/21/2025 12:00:00 AM | Google

★★★★★ C4ll1nfoS-T-F-U

Service was slow, disorganized and way overpriced. I have visited twice and had same experience. There won’t be a third time. They try to rip your head off in service and the sales guy was clueless when I was trying to buy a new Laramie. Just stay away from this xxxx hole. I wish I could give Zero stars. | Read Full Review

5/21/2025 12:00:00 AM | DealerRater

★★★★★ Andrew Marien

It was a fast alignment. They promised an hour and half. And it took an hour and half. The base price was cheap compared to other dealerships. | Read Full Review

5/20/2025 12:00:00 AM | Google

★★★★★ Michael Florist

Bad service at the cashier counter and I have to vacuum sand out of my truck from the mechanic who service my truck. | Read Full Review

5/20/2025 12:00:00 AM | DealerRater

★★★★★ Stephanie Clay

Nice people, clean place with plenty of seating area and a nice coffee machine | Read Full Review

5/19/2025 12:00:00 AM | Google

★★★★★ JC Benavides

Just want to say Dallas Dodge has excellent service my rating for this facility is always a 10, for the last 9 years. Vilma is always helpful and knowledgeable, thank you Vilma. But I do want to say thank you to Shannon, I had to bring my truck back to the shop and like always Shannon was very helpful, she is knowledgeable, caring, | Read Full Review

5/19/2025 12:00:00 AM | Google

★★★★★ Laurynn McNeely

We have nothing but great things to say about this dealership! They did everything they could to get us what we needed to get into the car we wanted. I 10/10 recommend Kevin in sales + Chad in finance! | Read Full Review

5/19/2025 12:00:00 AM | Google

★★★★★ Kimberly Simmons

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5/18/2025 12:00:00 AM | Google

★★★★★ Alexkim1343

It’s okay I take all my cars here and they have treated me well | Read Full Review

5/18/2025 12:00:00 AM | DealerRater

★★★★★ Leelee.so.blessed

I purchased my vehicle in October, before I received my plates I had been up there more times than I would like to say due to my car stalling when I stopped at a light or stop sign I was told is was battery complications and I needed TWO new batteries and the issue still happening. Had to take it back again a few weeks ago because th | Read Full Review

5/18/2025 12:00:00 AM | DealerRater

★★★★★ stacylpayne11

Dallas Dodge Jeep Ram has been wonderful to do business with. My first purchase was pre-owned in 2022. I purchased a 2025 Ram for my birthday in December. I am so satisfied with the customer service throughout the entire dealership. They never disappoint. | Read Full Review

5/17/2025 12:00:00 AM | DealerRater

★★★★★ Lace1076

The main reason that I decided to return to Dallas Dodge Jeep Chrysler was the true customer service. The staff is always helpful and they take the extra steps to keep in contact with you even after the purchase of your vehicle. Thanks Again!!!! | Read Full Review

5/16/2025 12:00:00 AM | DealerRater

★★★★★ Tristian Lopez

Worked with Charles and he wasn’t to pushy about getting me into just any vehicle but wanted to make sure I got into THE vehicle I wanted whether it was with Huffines or not. I’m glad I got my truck through Huffines and through Charles Mullen because they made the buying experience easy and truly did treat you like family. | Read Full Review

5/15/2025 12:00:00 AM | Google

★★★★★ Angel Delacruz

GOOD SERVICE Friendly people. | Read Full Review

5/14/2025 12:00:00 AM | Google

★★★★★ Lauren Matlock

Better than the Rockwall location. Taylor and Johnny were great! | Read Full Review

5/14/2025 12:00:00 AM | Google

★★★★★ Tiara Clemons

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5/14/2025 12:00:00 AM | Google

★★★★★ Cris Anne

That was the longest wait over 3 hours just to do an alignment. I will never take my vehicle here to be serviced again. Not only did it take three and a half hours just for an alignment. They didn't even fix the other issues that we had discussed possibly be fixed. So I waited three and a half hours just for an alignment it's not wor | Read Full Review

5/14/2025 12:00:00 AM | Google

★★★★★ vincent granet

This is the only dealership I have been where they don’t wash your car during service. Especially a car that I bought new from them. The staff of the service area is polite and useful, except the “cashiers” that didn’t give me the right paperwork and never say please or thank you. Service was done fairly quickly. | Read Full Review

5/13/2025 12:00:00 AM | DealerRater

★★★★★ Axil1959

It may take some extra time but they do great work and are very friendly | Read Full Review

5/12/2025 12:00:00 AM | DealerRater

★★★★★ carlos survey

great customer service by johnny for my dodge charger that i brought in to do an oil change !! | Read Full Review

5/12/2025 12:00:00 AM | DealerRater

★★★★★ Paca60

The people who deal with customers are awesome. The inventory sucks but the customer service makes it well. You can’t blame who does almost anything to help you even when you buy a new vehicle that has to go to the shop 3 times within the first month due to sensors failure and luck of inventory to fix it. But then you have Shannon an | Read Full Review

5/11/2025 12:00:00 AM | DealerRater

★★★★★ lourdesleon1230.ll

Associate Johnny Chappa Was very helpful and fast service he guided me through the entire process. | Read Full Review

5/11/2025 12:00:00 AM | DealerRater

★★★★★ Adriana Buitron

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5/10/2025 12:00:00 AM | Google

★★★★★ Heather Cunigan

Shannon was awesome during my service appointment today for my dodge charger. She was the first person I had that actually responded to my texts during my appointment. I was very pleased with the service that I got today. I love that they make you confirm pricing before they work on your vehicle. | Read Full Review

5/10/2025 12:00:00 AM | Google

★★★★★ Alexis Davis-Ordonez

Shannon always takes good care of me! Glad to have her back! | Read Full Review

5/10/2025 12:00:00 AM | Google

★★★★★ Kareemsiddique

Great service will visit again. Angue, Jesus Is the best service advices kept me updated | Read Full Review

5/9/2025 12:00:00 AM | DealerRater

★★★★★ salgadoeli123

Dos meses con mi carro y me lo entregaron en varias ocasiones y aún no queda bien. | Read Full Review

5/8/2025 12:00:00 AM | DealerRater

★★★★★ Alvin Dunbar

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5/7/2025 12:00:00 AM | Google

★★★★★ kimwestrc

It took longer than I anticipated however the repairs were more extensive than originally anticipated. With that in mind , I am satisfied with the overall service. | Read Full Review

5/7/2025 12:00:00 AM | DealerRater

★★★★★ Desidearee

I have found Dallas Dodge Jeep Ram to be the best Jeep dealership for both technical and customer service. I loved to the Dallas metro 1.) yrs ago and tried two other dealerships. While this location is not the closest to me, it’s worth the drive. They are courteous, efficient and knowledgable. If you have to wait, there is a clean a | Read Full Review

5/6/2025 12:00:00 AM | DealerRater

★★★★★ H Perez

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5/6/2025 12:00:00 AM | Google

★★★★★ Vito Q

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5/6/2025 12:00:00 AM | Google

★★★★★ Madisonawash

I took in my 2018 Wrangler that is having intermittent power steering failure. The dealership kept it for four days and then gave it back to me with no work done on it and said they couldn’t replicate the problem. I asked what I should do I both my local mechanic and the dealership has no idea what to do about it and the dealership p | Read Full Review

5/6/2025 12:00:00 AM | DealerRater

★★★★★ vlopez_19

Quick and to the point. They recommwnd services needes, but never pushy to upsell all the additional services (especially at 8am when no one wants to hear abd tbings about their car so early). | Read Full Review

5/3/2025 12:00:00 AM | DealerRater

★★★★★ ANDREASLOAN35

Clean, fast efficient and great experience. Thanks Jesus cause he is nice and fast too. | Read Full Review

5/3/2025 12:00:00 AM | DealerRater

★★★★★ rmaltez214

Two hours for an oil change that’s too long and it’s ridiculous it’s a lot of waiting. | Read Full Review

5/3/2025 12:00:00 AM | DealerRater

★★★★★ yoseph Tesfaye

Experience was fantastic Diana was amazing at helping me get through the application process all the way to me driving away in my new vehicle without pressure, I suggest anyone to contact Diana for there. next purchase thank you Diana .Dallas Dodge Chrysler Jeep Ram | Read Full Review

5/2/2025 12:00:00 AM | Google

★★★★★ Christian Gonzalez

Dennis is great adviser keeping me in the loop of my vehicle and answer my questions | Read Full Review

5/2/2025 12:00:00 AM | Google

★★★★★ sago reddy

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5/2/2025 12:00:00 AM | Google

★★★★★ Alaaeddin Dwikat

Bought a Wrangler, Amado and Fahad were awesome, prepared all the paperwork before we even got there, took us about an hour to get out of the dealership. Professional people. Would recommend strongly | Read Full Review

5/1/2025 12:00:00 AM | Google

★★★★★ bimmer Dallas Bikers United D.B.U Cansino

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5/1/2025 12:00:00 AM | Google

★★★★★ inezisa

Always take my vehicles to Dallas Dodge great service every time, The guys are always very helpful. | Read Full Review

4/30/2025 12:00:00 AM | DealerRater

★★★★★ albinoguillen

Everyone was great the process was fast and easy from the sales man Enrique to the financial person Armando | Read Full Review

4/30/2025 12:00:00 AM | DealerRater

★★★★★ johnnyzsmith

The manager and the sales person was great . I was impressed with all of them . | Read Full Review

4/29/2025 12:00:00 AM | DealerRater

★★★★★ Jakob McDowra

My service advisor Craig was top notch! I brought my truck in for an obvious problem related to the crankshaft and had an idea of some additional issues, but no clue what to do. Craig and the technician were able to identify all 3 problems and save me some money by getting it all taken care of with one visit. Time is money and the | Read Full Review

4/28/2025 12:00:00 AM | Google

★★★★★ Andrew Berman

Overall experience was poor. Not too happy with the level of service or professionalism | Read Full Review

4/28/2025 12:00:00 AM | Google

★★★★★ Noah Marrero

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4/27/2025 12:00:00 AM | Google

★★★★★ Carlos Quinones

Avoid Dallas Dodge. The worst service department in the world. I took my car in on a Monday to have them fix a sliding door that kept opening by itself and even though my agent told me that he would keep me informed and even gave me his cell phone number, he never did. Friday after calling and leaving countless messages, I finally | Read Full Review

4/27/2025 12:00:00 AM | Google

★★★★★ Charity Cartwright

Had a 7:15am appointment arrived at 7:10am and didn’t receive my keys until 9:45. Quite long time for an oil change with a pre booked appointment. Other than that everything else was good. | Read Full Review

4/27/2025 12:00:00 AM | Google

★★★★★ nicolereschke22

Jamaal made this process quick and painless. he was very attentive, explained everything in detail and wasn’t the typical pushy salesperson! Chad in the finance department was also a pleasure to work with! I have 2 family members in the market for a new Jeep and I will recommend Dallas Dodge for sure! | Read Full Review

4/25/2025 12:00:00 AM | DealerRater

★★★★★ Niceptic (Niceptic)

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4/24/2025 12:00:00 AM | Google

★★★★★ terehurtado22

Pésimo servicio nunca resuelvan nada los mecánicos fatales el vendedor no me quiso ayudar a resolver el problema simplemente me dio un número que llamara el cual nunca me contestaron | Read Full Review

4/24/2025 12:00:00 AM | DealerRater

★★★★★ RT-J

The whole experience was great - beginning to end! They were not pushy, showed me exactly what I’d be paying, and got me set up and connected to my new Jeep in no time! | Read Full Review

4/23/2025 12:00:00 AM | DealerRater

★★★★★ Nancy Hernandez

Good customer service and service was done in a timely manner. Thank you!! | Read Full Review

4/23/2025 12:00:00 AM | Google

★★★★★ Raul Herrera

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4/23/2025 12:00:00 AM | Google

★★★★★ Eliza bigham

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4/22/2025 12:00:00 AM | Google

★★★★★ TriaxialSHADOW

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4/22/2025 12:00:00 AM | Google

★★★★★ mattheu de la Torre

Update: John did reach out and ultimately overnighted the missing parts. Overall the parts department could benefit from much better inventory management. It was extremely difficult to get in contact with someone, I spent multiple hours on hold and had multiple people at the dealership either pass the buck to someone else or put me o | Read Full Review

4/21/2025 12:00:00 AM | Google

★★★★★ Mike Denmark

Pulled into dealership with a check engine light on, past issue with truck emmisions system, dpf system replacement twice.,def system, not going into regen,etc I have been to 3-4 different dealerships in the last 6 months with a truck with 75000 miles.... and this dealership charged me 200 bucks for a diagnostic even though I have ha | Read Full Review

4/20/2025 12:00:00 AM | Google

★★★★★ christopher pruneda

Work needed was done quickly with no hard upsell like most places. Will be back | Read Full Review

4/19/2025 12:00:00 AM | Google

★★★★★ Ricardo.salas64 Salas

Francisco Trevino, Has been taking care of my truck since the past two years and Let me tell you ever since I have been getting my service done here at this location and Francisco taking care of my truck I Love the customer service that he brings to the business he is the reason I always return because he meets my expectations very p | Read Full Review

4/19/2025 12:00:00 AM | Google

★★★★★ heather eddleman

Miracle, Kevin, Cesar and Armando helped me my sister and my mom all get in new cars in just a few hours, they were amazing to work with and so accommodating. | Read Full Review

4/19/2025 12:00:00 AM | Google

★★★★★ prairie eddleman

Kevin, Cesar, Armando and Miracle are amazing!!! Highly recommend, they got me my sister and my mom into new cars so quickly. | Read Full Review

4/19/2025 12:00:00 AM | Google

★★★★★ Gaby bnt

Le cambiaron el aceite a mi camioneta y lo dejaron mal puesto tuve que cambiar de agencia deberían de hacer bien su trabajo | Read Full Review

4/17/2025 12:00:00 AM | Google

★★★★★ Brandon

Dennis from service department helped me out. I was in and out quickly. He’s been taking care of my vehicle since it was purchased. | Read Full Review

4/16/2025 12:00:00 AM | DealerRater

★★★★★ Irma “Focus on Selling Homes” pfeffer

Well my car definitely drives better, rather expensive to fix but, got to have a car.Jesus was very caring. The mechanics took two days longer than it should have taken. Since I had to rent a car longer; I asked for a credit from them, to which they said no. Not happy about that! Being a senior citizen every dime matters. Irma P | Read Full Review

4/16/2025 12:00:00 AM | Google

★★★★★ Aundria Mccullar

I will never bring my Jeep to them EVER again...Piss poor all the way around..i brought my jeep to them in november and didnt get it back til dec 31 and on jan 31 my jeep dumped all the oil out and had it towed to them because i had just spent over 7 grand to get it fix..so yes i dropped it off just for my car to remain in the same s | Read Full Review

4/16/2025 12:00:00 AM | Google

★★★★★ Cia

It's OK. Been here a couple of times and got my brakes, rotors and a couple of other things done. The service was great but the work was mediocre. My brakes are squeaking louder now than before I brought them to get replaced | Read Full Review

4/15/2025 12:00:00 AM | Google

★★★★★ mattheu de la Torre

I ordered parts from the dealership, the parts came in and the Mopar box inside of the shipping box had been taped back up and was missing half the parts. The ripped up wrappers of the parts were in the box but no parts to be found. Service from the dealership has been horrible they do not answer the phone and when they do they just | Read Full Review

4/15/2025 12:00:00 AM | Google

★★★★★ Brandon

BAD COMMUNICATION AND SERVICE FROM MANGER & VILMA SMH...RICHARD CAME THRU FOR ME BOTH TIMES!!! | Read Full Review

4/14/2025 12:00:00 AM | DealerRater

★★★★★ Alan Powell

Bad experience with sales and service department wasnt honest was lied to on numerous occasions bought a new vehicle check engine light came on same day couldn't fix issue refuse to change truck out truck is still In service bought it Feb 19th been in service since Feb 28th still not resolved and refuse to refund of change truck out | Read Full Review

4/12/2025 12:00:00 AM | Google

★★★★★ georgeapadilla86

To be completely honest, keeping it ??, I was already running late leaving the house in the a.m. and noticed my phone didn’t charge over night, I got up later than usual, forgot to brush my hair, and forgot to get me my coffee from 711. But lucky thanks to the ppl up in here, greeting me jumping out the truck, noticing I’m quite a mes | Read Full Review

4/10/2025 12:00:00 AM | DealerRater

★★★★★ Challenger19

Professional, informative, and fast service. Staff and service advisors are always friendly especially Ronnie Deluna. | Read Full Review

4/10/2025 12:00:00 AM | DealerRater

★★★★★ truckie737

Excellent service and very polite. Felt comfortable the whole time I was there. Would recommend Dallas Dodge to anyone. | Read Full Review

4/9/2025 12:00:00 AM | DealerRater

★★★★★ Coops_world

Wouldn’t go here again for any reason! To my vehicle for a recall. Left it 11 days, and didn’t hear a word, despite being told I would get a call in a few days. Ok though, I was on vacation. Came back, had to go get my vehicle so o could go to work, and drop it back off on Monday. Supposed to get it Wednesday, oh? No…Thursday?…oh, ok | Read Full Review

4/9/2025 12:00:00 AM | Google

★★★★★ b love

If you want to be SCAMMED. Come to this place. I sent my vehicle in to patch a tire, rotate, fix a sensor. No one would ever call me back, or give me an update. My truck was in there all week. When I finally went up there, they told me my ball joints were bad and handed me a near 4k estimate to repair. I said no, grabbed my truck. Wh | Read Full Review

4/9/2025 12:00:00 AM | Google

★★★★★ Bryan Mendoza

My experience was great. Service Advisor Robert was great, and friendly. Shop got my car serviced quick. Definitely recommend | Read Full Review

4/8/2025 12:00:00 AM | Google

★★★★★ johnny minx

Great salesman | Read Full Review

4/8/2025 12:00:00 AM | Google

★★★★★ John Hicks

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4/8/2025 12:00:00 AM | Google

★★★★★ Victoria Thomas

Leo was amazing. Went in wanting a car that wasn’t available he gave me other options and I walked off same day with a car. Thank you for being patient with me. | Read Full Review

4/6/2025 12:00:00 AM | Google

★★★★★ Chuck Banz

Very nice staff | Read Full Review

4/6/2025 12:00:00 AM | Google

★★★★★ ssalazar48

Dealership is okay but some individuals working there are so guffy or brain damage, I can't believe that this person was showing me someone else vehicle problems and even if I was trying to tell him that my pickup didn't had those problems he was insisting that my pickup arrived with an engine light on, low tires pressure, bad c.conv | Read Full Review

4/6/2025 12:00:00 AM | DealerRater

★★★★★ Herbert Murillo

Mister Deluna keep me updated on my Jeep and a daily basis. Great customer service. I definitely recommend it. Thank you so much great job, Mr. Deluna and his team | Read Full Review

4/4/2025 12:00:00 AM | Google

★★★★★ Toby Bittenbender

I had a really great car buying experience here at Dallas Dodge Chrysler Jeep and RAM. Kevin helped me with my purchase and he's really great and very informative. Took my truck in yesterday for window tint and bed liner and just picked it up today and it looks great. Would highly recommend if you're looking for a new vehicle stop by | Read Full Review

4/3/2025 12:00:00 AM | Google

★★★★★ Jenevasimon23

Customer service was the best not long wait and they was so courteous awesome staff Robert was great n very knowledgeable about my jeep | Read Full Review

4/3/2025 12:00:00 AM | DealerRater

★★★★★ Suptdlcoleman

Very warm greeting, everyone very courteous and helpful. Work was done well and very efficient. | Read Full Review

4/3/2025 12:00:00 AM | DealerRater

★★★★★ Darrell

Excellent quick hassle free service! Bought from Valentine and he put the deal together over the phone (mainly text) and I was able to come in and sign and leave. Hassle free and I love my new 2500 Rebel | Read Full Review

4/3/2025 12:00:00 AM | DealerRater

★★★★★ athammond

Poor communication and the diagnostic and advise I was given caused much more damage to my vehicle than the original issue for which I brought it in. I only received updates if I called in. Information I was promised on the issues with my vehicle was never delivered. | Read Full Review

4/3/2025 12:00:00 AM | DealerRater

★★★★★ gurjant singh

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4/3/2025 12:00:00 AM | Google

★★★★★ Tonya Kresta

Great experience with Ivan. He worked hard to make sure our purchase went smoothly. Appreciate him and Jimmy staying late to get us our new vehicle. We love it. | Read Full Review

4/2/2025 12:00:00 AM | Google

★★★★★ Mohamed Ilyas

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4/2/2025 12:00:00 AM | Google

★★★★★ Shecid Menchaca

Bought our first luxury car here as a young Hispanic man the service here is very unprofessional if you look like you don’t come from money. Our sales man had no interest in selling us a $60.000 dodge gt Durango but I didn’t let him ruin our experience. I had bought every warranty on the car and dropped a $15.000 down payment. It’s r | Read Full Review

4/2/2025 12:00:00 AM | Google

★★★★★ Ms.Neka Kendall

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4/2/2025 12:00:00 AM | Google

★★★★★ Ajmom97

Horrible service! Please stay away! They didn't fix my jeep, had it over a month. They had the nerves to send me an email after I picked up may vehicle , stating there was a nail in the tire. With all of the test driving they stated they did, it was likely that the nail was their fault. What started as a $200 diagnostic ended up cost | Read Full Review

4/2/2025 12:00:00 AM | DealerRater

★★★★★ SHAWN P

Great service with friendly and knowledgeable staff,I purchased from them and fet all my service dine there. | Read Full Review

4/1/2025 12:00:00 AM | DealerRater

★★★★★ katelynklick

Ivan and Erick were terrific. Exceptional service! The process was painless and I’m very happy with my purchase. Thank you for all that you do. | Read Full Review

3/31/2025 12:00:00 AM | DealerRater

★★★★★ Chris Cooper

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3/31/2025 12:00:00 AM | Google

★★★★★ Nathaniel Friday

My wife was there 5 hours they told her the issue was fixed and she payed. Not even 5 mins down the road the problem was not fixed. She called in to let them know it was gonna need to be brought back and fixed properly and the lady on the phone told her we would have to pay again. This was our first experience with Dallas dodge and w | Read Full Review

3/31/2025 12:00:00 AM | Google

★★★★★ Texas Sun

I brought my jeep in with an AC issue. I was told I would have it back that day, 2 days max. I was able to finally pick up the jeep 8 days later. I understand things happen. However the issue I have is a wasn’t called or texted one time for an update. I had to reach out twice to see how the progress was going. | Read Full Review

3/29/2025 12:00:00 AM | DealerRater

★★★★★ Kylie Bates

This was my first time buying a car. The whole team made the process so smooth. I did my research on the car I wanted and my sales person worked with answered any question I had. | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ Chris Stedman

Fantastic dealership to work with. Non nonsense buying experience from start to finish. I highly recommend Dallas Dodge for all your new and used car needs. Started my process via text. Showed up to test drive the vehicle which was ready and waiting. Discussed numbers and made a deal that was extremely reasonable. Finance was quick a | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ Kattya Campos

I spoke to Juan Valdespino, and they were extremely helpful and polite. They take the time to make sure my questions are answered! Love the service, will be back. | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ Alan Moran

Do not buy a vehicle from this dealership. They will lie to you and get you to purchase from them just so they can get paid. Let’s not even talk about the horrible customer service I have received from the finance department. I drove 4 hours to this dealership to get the exact vehicle I wanted and now that I need to get in touch with | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ Rayshon Battee

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3/27/2025 12:00:00 AM | Google

★★★★★ Jeff Byers

Jesus in the service department was great. I will definitely ask for him next time I need service for my Jeep. | Read Full Review

3/27/2025 12:00:00 AM | Google

★★★★★ Kelly Stephens

Service was great and I love when they send coupons for service I actually had the pleasure of meeting the guy who gave up his car for a family car which is my car now and I have owned now for 3 years He serviced my car today and works for Dallas Dodge and he was a great service rep. | Read Full Review

3/27/2025 12:00:00 AM | Google

★★★★★ Brenda Fuentes

I booked an appointment online for a simple oil change. I had a $21.95 coupon that I received in the mail. When I booked the online appointment, I made a comment about the coupon. I sent my husband to the dealership to get the oil change. He spoke to the advisor Craig Granison and showed him the oil change coupon. Craig offered him a | Read Full Review

3/27/2025 12:00:00 AM | Google

★★★★★ Andy Sav (VPRPWRD)

Absolute complete incompetence. This dealer ordered a part from my company and never even attempted to install it but claimed it didn't fit. The worst part is they claimed the shop foreman was working on the vehicle, if he can't do the simplest of installs you don't want them touching your performance vehicle. If you own a Ram SRT1 | Read Full Review

3/27/2025 12:00:00 AM | Google

★★★★★ Brian.r.mcghee

Complete and total bait and switch. Will never return to this dealership after purchasing from them back in 2020 the new staff is not the same. | Read Full Review

3/27/2025 12:00:00 AM | DealerRater

★★★★★ Kellyjonathan82

You The big ram heads keep it up and work the rest of their lives team that’s great job. It made me comfortable with my truck so good running! | Read Full Review

3/25/2025 12:00:00 AM | DealerRater

★★★★★ jsand1234

Great experience, got my vehicle in and out of shop quickly. Ronnie did a great job | Read Full Review

3/25/2025 12:00:00 AM | DealerRater

★★★★★ Angela Sellers

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3/25/2025 12:00:00 AM | Google

★★★★★ mchildrmdc73

I would like to recommend Shannon in Service. She finally resolved a 4 month long issue we were having. For 4 months we were treated unsatisfactory. Final after my own research and reaching out to anyone that would listen, I received some help. There are holes in some of training and no followup when there should have been. Issue has | Read Full Review

3/25/2025 12:00:00 AM | DealerRater

★★★★★ mr.bdrew03

Service advisor didn't listen and an issue I told him about was not checked | Read Full Review

3/25/2025 12:00:00 AM | DealerRater

★★★★★ Sandra

I would give 0 stars, if possible. Took in truck for oil change and other concern, truck was there 3 days, nothing was done. | Read Full Review

3/25/2025 12:00:00 AM | DealerRater

★★★★★ Sandra Lovo

This place deserves 0 stars. Don’t waste your time taking your vehicle to get serviced here! It will just be parked and nothing will get done. Supervisors and service advisers are alike, they lie about service being done when in reality nothing is being done to your vehicle. To Dealer: don’t apologize and tell me to bring my vehic | Read Full Review

3/25/2025 12:00:00 AM | Google

★★★★★ Julia Villa

Do not recommended service department. | Read Full Review

3/23/2025 12:00:00 AM | Google

★★★★★ Asap

The service department did not do a good job with there service. I went in for an oil change and now under the oil pan there's a rattling noise coming from there. There wasting my precious time having to take it back early in the morning tomorrow. | Read Full Review

3/22/2025 12:00:00 AM | Google

★★★★★ JC Jaquez

Changed my review from 3 to 1 star. This was my go-to place since 2017, Service department has been declining over the years. Had previously visited for routine maintenance and was informed of a leak in my transmission area but would have to reschedule because it was too late in the day to diagnose the problem. Forward a few weeks an | Read Full Review

3/22/2025 12:00:00 AM | Google

★★★★★ Juan

Never going again EVER. Ver unhappy. Yall did not accept my dealer paid Mopar car care and charged me the service. Now i have to go out of my way to get reimbursed. Horrible experience just Horrible. | Read Full Review

3/22/2025 12:00:00 AM | DealerRater

★★★★★ Ray

I have to say im quite pleased with Dallas Dodge Jeep! This is my 1st Jeep Chrysler purchase and if the Jeep performs to the same experience I had with Dallas Dodge than I will be sitting very very nice and will be overly happy! What was best about Valentine and Armando at DAllas Dodge, is that you do have things that come up! And af | Read Full Review

3/21/2025 12:00:00 AM | DealerRater

★★★★★ Ed Pawlik

Ronnie and team really took care of me while I was getting my Jeep serviced. Kept me up to date on what was going on while I waited which is always appreciated. It''s why I keep coming back to Dallas Dodge. | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Brian McGhee

Do not waste your time with the games. I waited over a month for the truck to arrive. Was called the day the truck arrived. I was told a price and sent over the breakdown of the purchase, showed up to the dealer and given the sheet with the out the door price, signed the sheet, finished getting insurance set up and Docusigned all loa | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Benjamin Malone

Staff was extremely courteous! The whole process was quick and easy. I would not hesitate purchasing another vehicle from them in the future. | Read Full Review

3/18/2025 12:00:00 AM | Google

★★★★★ Shana Majette

Thanks to everyone that I made contact with at this dealership during pursuing my Jeep in 1/2025. From speaking with salesman Kevin on the phone and having him provide me with a the information I requested on the phone, to speaking with Enrique and everyone. It was a great experience all around. | Read Full Review

3/18/2025 12:00:00 AM | Google

★★★★★ Victor Donjuan

Terrible service. Was sold a brand new vehicle 3 days later check engine light comes on. Took it back to service 4 times in less than a month and they can’t fix the problem. | Read Full Review

3/18/2025 12:00:00 AM | Google

★★★★★ Reginald Mills

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3/17/2025 12:00:00 AM | Google

★★★★★ Angie

I have never had a problem at this dealership. Everyone is always so nice. My service writer, Vincent, was very nice and kept me informed about what was going on with my car. | Read Full Review

3/16/2025 12:00:00 AM | DealerRater

★★★★★ Buniak Vasyl

I really liked it here, very nice staff Always respond when something needs to be resolved, it always happens very quickly, I was very pleased | Read Full Review

3/15/2025 12:00:00 AM | DealerRater

★★★★★ wgbeecher

Went to have my 2020 Ram 1500 Lonestar Sport truck serviced (Oil Change). While there, I had them appraise the truck as well. I talked to the Fleet Manager Mr. Quinnie about Super Duty trucks, Chassis Cabs, and extended high-roof Cargo Vans (Promasters) I'd like to use for RVing. He is a very knowledgeable and pleasant person to talk | Read Full Review

3/15/2025 12:00:00 AM | Google

★★★★★ nayeli perez

Yeabsira was awesome. He was patient and detail made the process easy. | Read Full Review

3/13/2025 12:00:00 AM | Google

★★★★★ C K

Pretty painless experience overall. I'd stop in and buy again when it's time. | Read Full Review

3/12/2025 12:00:00 AM | Google

★★★★★ dcampbell1961

Love, Love, Love this dealership. My service advisor (Jesus) is the best. Great customer service and great atmosphere. Also love how my advisor explain everything to me from required service! Dallas Dodge is great! | Read Full Review

3/12/2025 12:00:00 AM | DealerRater

★★★★★ mcalico53

Today was the first time I've ever been surprised by this dealership and their service. This was not in a good way but I still like them. I normally know the cost of my service before the job is completed but today I was surprised by my final cost for an oil change. Needless to say it left me a little disgruntled. | Read Full Review

3/12/2025 12:00:00 AM | DealerRater

★★★★★ Fernanda Rodriguez

Muy mal servicio , todos están en sus teléfonos. Vine a una alineación y se tardaron más de 4 horas. El peor dealer q e venido. Traten de ir a otro aunque este más lejos | Read Full Review

3/12/2025 12:00:00 AM | Google

★★★★★ Charles Turner

Extreme disappointment in the credibility of this service department. The diagnostic of my fuel problem was totally false. Derik Johnson would not returned my calls. After getting my fuel problem fixed elsewhere at a third of the cost they wanted. I had to go up there and prove my situation. After much headache, time, and being treat | Read Full Review

3/12/2025 12:00:00 AM | Google

★★★★★ Fer Rodriguez

I brought in a 2024 Ram with manufacturing defects, the transmission was failing, and they called to tell me everything was fine, that it was just a suspension issue. The service at this dealership is terrible. I should have listened to all the bad reviews about this place, the terrible workers, and the terrible service. | Read Full Review

3/12/2025 12:00:00 AM | Google

★★★★★ Jesus Salas

So i went for a check i would text them they wouldn’t update, payed 440$ to fix a issue they thought it was the pedal comander they took it off drove it back home got a check engine light car started giving me a bad idle | Read Full Review

3/12/2025 12:00:00 AM | Google

★★★★★ Scooterwee

Great people and good service. Service time was excellent. I love coming here to get my car serviced. | Read Full Review

3/11/2025 12:00:00 AM | DealerRater

★★★★★ KEVIN SHARMA

Worst dealership and management ever Sales management , do not trust them on anything they say or do promise because after you sign and drive off they won’t see you again for any issues I would drive to different city and get a car . Service department is good but again management keep them delaying stuff and are very rude if there e | Read Full Review

3/10/2025 12:00:00 AM | Google

★★★★★ Csolo2018

Garland Dodge took five days for a check engine light and could not give me a rental. Never called one time to update me. | Read Full Review

3/8/2025 12:00:00 AM | DealerRater

★★★★★ Angela Hickman

The service was the best and the process was quick. They provided snacks and water as well! | Read Full Review

3/7/2025 12:00:00 AM | DealerRater

★★★★★ Son Thang

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3/7/2025 12:00:00 AM | Google

★★★★★ Koke Garcia

First and foremost, a big thank you to DIANA. She's fantastic and extremely patient. The dealership also did their best to find every possible alternative for me that would benefit me. At the end of the day, I didn't get anything, but they tried. I'll definitely be back | Read Full Review

3/7/2025 12:00:00 AM | Google

★★★★★ Virginia Kinsey

By far the absolute worst dealership I have ever dealt with. The service department and service providers are completely useless, as are the managers. Our daughter dropped her jeep off the first time because the door was leaking. They kept the jeep for two weeks and gave it back to her and it wasn’t fixed. We then brought the jeep ba | Read Full Review

3/7/2025 12:00:00 AM | Google

★★★★★ Vilma Canales

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3/5/2025 12:00:00 AM | Google

★★★★★ Joe reyna

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3/5/2025 12:00:00 AM | Google

★★★★★ Ladale

Vincent was awesome and kept me posted until my vehicle was ready. Very professional attitude. He explained fully as to what was going on with my vehicle Thanks Vincent | Read Full Review

3/5/2025 12:00:00 AM | DealerRater

★★★★★ Ladale

Vincent was awesome and kept me posted until my vehicle was ready. Very professional attitude thanks Vincent | Read Full Review

3/5/2025 12:00:00 AM | DealerRater

★★★★★ jasmyne skyler

The best experience ever! Val was professional and great, left with the car I wanted! | Read Full Review

3/5/2025 12:00:00 AM | DealerRater

★★★★★ Bart Mettenbrink

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3/5/2025 12:00:00 AM | Google

★★★★★ jasmyne skyler

Let me just say I left with a smile!! Vale was great and did everything to get me what I wanted!!! | Read Full Review

3/4/2025 12:00:00 AM | Google

★★★★★ Evaaguilar65

Friendly service upon arrival. The employees worked efficiently and informed every step of the way. Definitely a great experience, will return. | Read Full Review

3/4/2025 12:00:00 AM | DealerRater

★★★★★ Steve Fleischman

I will probably never give a dealership five stars. To he honest. Let's face it. Their job is to sell you something for as much as they think they can get out of you. That being said, after walking out of two other dealerships due to poor attempts at making a deal. I left this one with a new truck. And, a better deal than the oth | Read Full Review

3/3/2025 12:00:00 AM | Google

★★★★★ TLEMON214

The Service was timely and my agent was super friendly. My dealership is the best in town. | Read Full Review

3/2/2025 12:00:00 AM | DealerRater

★★★★★ tonydiaz.ad18

Don't go here that just take your money fix thigs that don't need fixing | Read Full Review

3/2/2025 12:00:00 AM | DealerRater

★★★★★ Shaquan Rhoades

WACO gave the best customer service I’ve ever had! This is the best Dodge dealership I’ve ever been too | Read Full Review

3/1/2025 12:00:00 AM | Google

★★★★★ XaaronX97

Leo and Sam made it happen for my family we had a small Honda Crv and have a growing family and needed a mini van really bad and had a price point we had to be at for the payment to work and they made it happen for us I would shop here again for sure. | Read Full Review

2/27/2025 12:00:00 AM | DealerRater

★★★★★ Mark Wylie

Waited over three hours for a oil change! | Read Full Review

2/27/2025 12:00:00 AM | Google

★★★★★ Austin Millspaugh

I am beyond frustrated with the service department at Dallas Dodge Chrysler Jeep RAM. After dropping off our vehicle, we made eight attempts to get an update—yet no one could provide even the most basic information about its status, a timeline, or what to expect. The complete lack of communication is completely unacceptable and has c | Read Full Review

2/27/2025 12:00:00 AM | Google

★★★★★ Watina

Great customer service. Communication was great. Quick and reliable delivery. Thank you for your service. | Read Full Review

2/25/2025 12:00:00 AM | DealerRater

★★★★★ Brooklyntx

From the time I first coordinated with Val I felt good about the Dealership purchase. | Read Full Review

2/25/2025 12:00:00 AM | DealerRater

★★★★★ Warren Hatcher

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2/24/2025 12:00:00 AM | Google

★★★★★ carolyn pike

Poor communication from service liaison, Robert. I called multiple times and left voicemails and messages with other service associates with no return phone call. Once, when on the phone with my liaison, he said he would call me back in 5 minutes after checking with the technician. No call back. Other than that, I guess everything wa | Read Full Review

2/24/2025 12:00:00 AM | Google

★★★★★ Clay

Took the vehicle in Friday morning for a diagnostic check. Told to expect a call Friday afternoon with details. Saturday, went to dealership to be told it had not been evaluated. Called Monday at 8:05 was told it was being worked on, 4 calls later, the Service Advisor was not available and no call back. Picked up vehicle at 2:00 and | Read Full Review

2/24/2025 12:00:00 AM | Google

★★★★★ Lindsey Bowden

This is my 3rd jeep and I used to frequent this dealership with a previous jeep and never had any issues. My recent experience wasn’t the same. My service attendant Vince was friendly and so was the service manager Mr.johnson. I went for diagnostic service only. My concern with the place is the technicians and a disconnect between | Read Full Review

2/23/2025 12:00:00 AM | Google

★★★★★ Fan Chen

Caesar helped me a lot when delivering my truck and even with recalls. Everything is very smooth and professional! | Read Full Review

2/20/2025 12:00:00 AM | Google

★★★★★ Robert

I was disappointed that I didn’t get the quoted special price for my oil change. My Durango has a 3.6L engine and I was told that was a higher price. I’ve never paid extra for that engine oil change previously. | Read Full Review

2/20/2025 12:00:00 AM | DealerRater

★★★★★ wijaco87

Dealership takes too long to complete task. Lack of communication during the process. Zero Customer Satisfaction | Read Full Review

2/19/2025 12:00:00 AM | DealerRater

★★★★★ dalekimberly86

Great service and maintenance service was fast and thorough. The staff was friendly and greats you with a smile | Read Full Review

2/15/2025 12:00:00 AM | DealerRater

★★★★★ alexhurrell3

Jesus was amazing to work with and the service was done in a timely fashion. Highly recommend if you have a CDJR to go to them! | Read Full Review

2/14/2025 12:00:00 AM | DealerRater

★★★★★ Adam Reyes

First time buyer, the experience was awesome, great people there!! | Read Full Review

2/14/2025 12:00:00 AM | Google

★★★★★ Ricardo Orozco

Currently filling a complaint to cooperate. Save you're money go to another dealership | Read Full Review

2/14/2025 12:00:00 AM | Google

★★★★★ Kaysie Ellis

Diana, Cesar & Armando are simply amazing!!! Went in for an oil change on my vehicle, looked around while waiting, and 2 days later, I was in a brand new ride! They worked with me with what I needed and answered all of my questions! Very personable and professional! Love them and hope to continue and buy from them over the years to c | Read Full Review

2/12/2025 12:00:00 AM | Google

★★★★★ Darrell Thompson

Excellent and speedy sales experience with Valentine and team! Appreciate the great experience | Read Full Review

2/12/2025 12:00:00 AM | Google

★★★★★ Mariela Trevino

Iv’e Been Coming Here To Do My Oil Change since I got my car And Ronnie always has been really really helpful and one of the best at service, i really appreciate for all his service, For always making sure im good and always letting me know when my vehicle is ready. If i could i would give him 100 stars for always making sure Im taki | Read Full Review

2/12/2025 12:00:00 AM | Google

★★★★★ Giovanna Hnath

I had a promotion and they used to give me the promo price and now they only give you $10 off regardless of the promo price in the email. Upsetting! | Read Full Review

2/12/2025 12:00:00 AM | Google

★★★★★ Ulises Lara

El area de servicio es muy mala en cuestión de que te dicen que esta listo y llegas y resulta que no esta listo fueron muchas vueltas y solo me decian que todavia no que regresara en otra fecha. | Read Full Review

2/12/2025 12:00:00 AM | Google

★★★★★ L. Chism

I was driving my vehicle trying to get home after a long day at work and it just stopped on me. I had it towed to The Dealership and Craig met me before I even made it to the door. We discussed what had happened to my vehicle. He explained to me what would happen with my vehicle and he assured me that he would stay in touch, update m | Read Full Review

2/11/2025 12:00:00 AM | Google

★★★★★ Nyeisha Williams

Bakery refuses to answer the phone knowing dang well they ain’t doing nothing just sorry | Read Full Review

2/10/2025 12:00:00 AM | Google

★★★★★ MEL QUINNEY

Very fast and great service | Read Full Review

2/7/2025 12:00:00 AM | Google

★★★★★ Salvador Pineda

La última ves que fui por mi cambio de aceite no me tarde más de una hora.esta ves fueron casi 3 Horas me di cuenta que mi camioneta ya estaba lista y se tardaron 15 minutos para hablarme para pagar y se tardaron otros 30 minutos para entregarmela ?? se que están ocupados pero no creo este bien soy cliente de ustedes desde 1994 No | Read Full Review

2/7/2025 12:00:00 AM | Google

★★★★★ JRW

Repairs were completed and I am satisfied with the work received. However I was surprised that online registration didn't mention that there would be a day to get diagnosis completed. Then a labor hours for 3-4 hour job still took all day. I had to constantly call to get updates. | Read Full Review

2/7/2025 12:00:00 AM | DealerRater

★★★★★ Jessica Robledo

I been having my jeep for 3 months now. I was promised an oil change, car wash, gas next time I was in the area by Cesar. Yes my husband was in the area and waited for two hours came to find out the car was just sitting there so he just asked for the jeep back because he had to go back too work. He messaged Cesar to let him know what | Read Full Review

2/7/2025 12:00:00 AM | Google

★★★★★ Jerry Williams

It was a great experience I was well taken care of Dennis from the service department was fantastic | Read Full Review

2/6/2025 12:00:00 AM | Google

★★★★★ Wicho Feijoo

Excelente trato, buena atención buenos números escuchan al cliente negocian con el cliente transparencia total desde el personal en venta el personal en finanzas. Referencia al señor Amado y Chad. | Read Full Review

2/6/2025 12:00:00 AM | Google

★★★★★ kareem siddique

Sold bad vehicles, bought on brand new jeep grand Cherokee 4xe with loaded feature on Jan 30 still waiting for resolve from service not providing any estimates on time. Everytime calls either don’t answer or just says we are looking and never answer and hangup the call, or says we will call you and you can talk to director never get | Read Full Review

2/6/2025 12:00:00 AM | Google

★★★★★ Dan

The Service department is very unprofessional and zero communication. Vehicle was there for 5 days and not once did anyone contact me. I initiated every contact, plus the service advisor advised of work in progress which was actually never done. Be warned if you try this place. | Read Full Review

2/6/2025 12:00:00 AM | Google

★★★★★ Adrianna Fonseca

Don’t recommend. Bought a car from them back in September and I’ve been calling and calling and no answer ever. Emailed as-well and no response. So unprofessional. Never will I purchase a car from them again. | Read Full Review

2/6/2025 12:00:00 AM | Google

★★★★★ Diahann1015

Great customer service and care. Thank you Ronnie.for explaining the service report me. You were very patient and polite. | Read Full Review

2/4/2025 12:00:00 AM | DealerRater

★★★★★ deandra

LD AND CESAR did an AMAZING job with my trade in and helped me purchase my brand new Dodge Hornet which I love. LD is walked me through the process, answering all of my many questions. Never rushing or pressuring me into a decision. Cesar did an amazing job sealing the deal ensuring I knew how to operate my new vehicle, and making su | Read Full Review

2/4/2025 12:00:00 AM | DealerRater

★★★★★ gbuju1

Didn't tell me up front I'll be charged for the diagnostic the company did not approve the repair so they charge me $400 for nothing I was played thank you | Read Full Review

2/4/2025 12:00:00 AM | DealerRater

★★★★★ kareem siddique

Sells bad vehicles, bought on Jan 30 still waiting for resolve from service not providing any estimates on time and any solution has been sitting in service for over a month.greatly disappointed never suggest this dealerships new car service nor service center | Read Full Review

2/4/2025 12:00:00 AM | Google

★★★★★ Denise Gooch

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2/3/2025 12:00:00 AM | Google

★★★★★ Steve L

A recording told me I was trespassing and ordered me to leave, or they would call the police when I was just browsing for a truck to buy. That is bad for business and I will not buy any vehicle there. | Read Full Review

2/3/2025 12:00:00 AM | Google

★★★★★ Amanda Robertson

To many bad experiences that cost me money. They wait until your warranty is out to tell you about an existing problem. They use fake images on your vehicle report. Get a second opinion because its all about the money for them. If you want to know why I wrote this, Craig, Jesus and Mr. Sosa got a very detailed email this morning expl | Read Full Review

2/3/2025 12:00:00 AM | Google

★★★★★ Mr Marcus

I sat there 5 hrs for just a simple oil change(12:45pm-5:45pm). The advisor (Vilma Canales) Never once updated me through text or anything. Another advisor was like you’ve been here a long time. After going up to reception desk twice is when they finally called her. After I paid for oil change which had a little $10 discount. They | Read Full Review

2/3/2025 12:00:00 AM | Google

★★★★★ aunestimcgee

If you bring you car in for repairs except a severe wait. My vehicle was here for 10 days. I left and still have to come back. Im disappointed to say the least | Read Full Review

2/3/2025 12:00:00 AM | DealerRater

★★★★★ bstoney65

No dealership is going to be perfect in today's world. Having said that, Dallas Dodge Chrysler Jeep works very hard at trying to earn your business and keep it. | Read Full Review

1/30/2025 12:00:00 AM | DealerRater

★★★★★ Alex Thabata

Took my truck to Dallas Dodge for an oil change, tire rotation, and a recall fix. After arranging a loaner and paying for Ubers, I got a call saying my truck was ready. When I arrived, I asked about the recall—they checked the paperwork and said it wasn’t done, with no explanation. Just told me to bring it back. To top it off, they | Read Full Review

1/30/2025 12:00:00 AM | Google

★★★★★ Ziyad Ben Taleb

*Misleading Claims and Poor Customer Service* I bought a car from Dallas Dodge 6 months ago, and I was told the brakes and rotors were brand new. Now, I’m already dealing with grinding and noise while braking. After taking it to a trusted mechanic, I was told the brakes and rotors need to be replaced, costing me over $300 out of poc | Read Full Review

1/27/2025 12:00:00 AM | Google

★★★★★ Hansen Li

Bought a car from them a few weeks ago. Horacio was extremely communicative while I was figuring out expenses and the pick up. | Read Full Review

1/26/2025 12:00:00 AM | Google

★★★★★ geneed1954

Good job , truck drives wonderful on way home . No more floating !!! We just need better communication with customers !!! | Read Full Review

1/25/2025 12:00:00 AM | DealerRater

★★★★★ roadrogers

Always have the best service as you pull in. You get taken care of immediately. They listen to you and keep you posted. Then you can relax while you wait. Nice friendly people all around. | Read Full Review

1/24/2025 12:00:00 AM | DealerRater

★★★★★ Precious Alexander

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1/23/2025 12:00:00 AM | Google

★★★★★ Khaylor Pruitt

Craig was the absolute best amongst the rest of the staff members! He kept me informed and updated and went above and beyond to make sure I was well taken care of during my repair visit. | Read Full Review

1/22/2025 12:00:00 AM | DealerRater

★★★★★ Francisco Barreiro

Pésimo servicio 3 30 horas para un cambio de aceite y tengo q regresar para un chequeo de un tornillo que supuestamente ya arreglaron | Read Full Review

1/21/2025 12:00:00 AM | Google

★★★★★ Ivan Acevedo

Left a review last week it got taken down they called my mother i guess to discuss the issue which is good on their part, but the vehicle should’ve been fully inspected before selling it please bring a good obd2 scanner and diagnose the vehicle before purchasing and checking old codes I was sold a vehicle that was misfiring on 2 cyl | Read Full Review

1/21/2025 12:00:00 AM | Google

★★★★★ Mike G

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1/19/2025 12:00:00 AM | Google

★★★★★ Bro. Law Dog Lee

Great job | Read Full Review

1/18/2025 12:00:00 AM | Google

★★★★★ Audis Neal

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1/18/2025 12:00:00 AM | Google

★★★★★ Carol Mattern

Very friendly, very helpful and very knowledgeable. | Read Full Review

1/17/2025 12:00:00 AM | Google

★★★★★ jefferies143

Great place to visit whenever you need to do or fix something in your car | Read Full Review

1/17/2025 12:00:00 AM | DealerRater

★★★★★ Tyron Shead

I would like to express my dissatisfaction with the customer service I have received from Dallas Dodge. Initially, I was quoted an $800 charge for repairs, with an estimated labor time of four hours. However, I was later informed that there was an error in this estimate, and the cost would actually exceed $1500. Additionally, after | Read Full Review

1/17/2025 12:00:00 AM | Google

★★★★★ Amanda T

Terrible experience. I was told the oil change would only take an hour and a half. After almost two hours I was told my Jeep would be ready in 15 minutes. I get back to the dealership in almost 30 minutes thinking my vehicle would be ready only to be asked to wait another 35 minutes for the truck. I also asked for the alignment to be | Read Full Review

1/17/2025 12:00:00 AM | Google

★★★★★ Orosl

We are satisfied with the service on our Jeep Gladiator. It needed a replacement part for the 4 wheel Drive and they took care of it promptly. Always good service with this dealer. | Read Full Review

1/12/2025 12:00:00 AM | DealerRater

★★★★★ greg

Absolute worst experience with the service department. They kept my truck for several weeks. They did not fix it correctly. And then when I took it back, they kept the truck for a week because they couldn’t find one bolt. They have total lack of communication or care for their customers. This is the first bad review I’ve ever left fo | Read Full Review

1/12/2025 12:00:00 AM | DealerRater

★★★★★ hassan.aicha

Let me begin by describing exactly what happened to me at this dealer. This the worst dealer, behaving and acting as if they have you as a hostage and at their mercy. They're dishonest, crooks and would jack you around to milk the last dollar. I made an appointment on Saturday and was taken care by Vilma Canales where I presented my | Read Full Review

1/11/2025 12:00:00 AM | DealerRater

★★★★★ Maicha Maicha

Terrible customer service Velma Canales held my parents and their vehicle hostage for hours while trying to swindle them out of every dollar they could. They brought their vehicle there to get a diagnosed but they never gave them the actual diagnosis for the issue that they came in for. | Read Full Review

1/11/2025 12:00:00 AM | Google

★★★★★ James Carter

Terrible customer service Velma Canales held my in-laws and their vehicle hostage for hours while trying to swindle them out of every dollar they could. They brought their vehicle there to get a diagnosed but they never gave them the actual diagnosis for the issue that they came in for. | Read Full Review

1/11/2025 12:00:00 AM | Google

★★★★★ Dexter Davis

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1/11/2025 12:00:00 AM | Google

★★★★★ Hassan Aicha

Let me begin by describing exactly what happened to me at this dealer. This the worst dealer, behaving and acting as if they have you as a hostage and at their mercy. They're dishonest, crooks and would jack you around to milk the last dollar. I made an appointment on Saturday and was taken care by Vilma Canales where I presented m | Read Full Review

1/10/2025 12:00:00 AM | Google

★★★★★ Virginia Belmore

The worst repair in Dallas, don't ever bring your car here. They're outrageously expensive and then if you don't agree to the proposed expensive repairs, they keep you waiting for hours. Supposedly for putting the car back together, eventhough, you called the day day before requesting to pickup it up. | Read Full Review

1/10/2025 12:00:00 AM | Google

★★★★★ melissadunn2024

WE BOUGHT OUR JEEP FEB 2024 (2020 JEEP WRANGLER SPORT ) AND BOUGHT THE AFTERCARE EXTENDED WARRANTY ONLY BECAUSE IT WAS EXPLAINED TO US THAT EVERYTHING ESPECIALLY THE ELECTRONICS WERE INCLUDED IN THIS WARRANTY. FAST FORWARD TO ABOUT 3 WEEKS AGO, OUR INSTRUMENTAL CLUSTER WENT OUT (MANY HAVE BEEN RECALLED, BUT OUR VIN WAS NOT) AND WHEN | Read Full Review

1/10/2025 12:00:00 AM | DealerRater

★★★★★ gretchen.baird

This was my first time using this dealerships service department. My advisor was very courteous, however, very disorganized. He did not call me as promised to keep me updated when he did call to tell me my car was ready for pick up, I told him I would be there in an hour or two. Upon arrival he took an additional hour fifteen to fini | Read Full Review

1/9/2025 12:00:00 AM | DealerRater

★★★★★ Melissa Stidham

WE BOUGHT OUR JEEP FEB 2024 (2020 JEEP WRANGLER SPORT ) AND BOUGHT THE AFTERCARE EXTENDED WARRANTY ONLY BECAUSE IT WAS EXPLAINED TO US THAT EVERYTHING ESPECIALLY THE ELECTRONICS WERE INCLUDED IN THIS WARRANTY. FAST FORWARD TO ABOUT 3 WEEKS AGO, OUR INSTRUMENTAL CLUSTER WENT OUT (MANY HAVE BEEN RECALLED, BUT OUR VIN WAS NOT) AND WHEN | Read Full Review

1/9/2025 12:00:00 AM | Google

★★★★★ Aundria McCullar

Filthy! My car was NOT clean it was filthy! My car was dirty when I picked it up. An each of tree sap was on my car. I have NEVER been to a dealer that returned your car back filthy. My husband spent all day cleaning it at the car wash. And it’s still tree sap all over my windows. Who does that?! I guess Dallas dodge does. I bought m | Read Full Review

1/7/2025 12:00:00 AM | DealerRater

★★★★★ inmesquite

I waited 3 hours for a oil change. I arrived at 8a at 10a they advised they didn't have the filter needed but it was on the way. I also requested my brakes to be inspected that wasn't done. | Read Full Review

1/7/2025 12:00:00 AM | DealerRater

★★★★★ Slim

Keeps customers informed about the service on their vehicle | Read Full Review

1/5/2025 12:00:00 AM | Google

★★★★★ Porsha Caraway

Slowest dealership ever. It’s pointless to make appointments because u will still be there over 3 hours for an oil change that should take no more than 30 min. It’s really ridiculous how slow they are. | Read Full Review

1/5/2025 12:00:00 AM | Google

★★★★★ Isaih Perez

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1/2/2025 12:00:00 AM | Google

★★★★★ Erick Montoya

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1/2/2025 12:00:00 AM | Google

★★★★★ Rebecca Solis

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12/31/2024 12:00:00 AM | Google

★★★★★ Sonya

My service tech Richard Morris was very communicative, professional and attentive during my service experience keeping me abreast of everything going on with my vehicle. | Read Full Review

12/31/2024 12:00:00 AM | DealerRater

★★★★★ THE REAL EMII

Get your damn Sales man & make sure he tell my friend that he left because he just busting himself & leave him there cleaning the car & say nothing make sure to deal with your team AGAIN because that was wrong your SALES man left & my friend had no clue till somebody actually told him something One person says leaving at 6 & my frien | Read Full Review

12/31/2024 12:00:00 AM | Google

★★★★★ Sonya Wheaton

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12/30/2024 12:00:00 AM | Google

★★★★★ lauren noelle

Tried to buy a vehicle from out of state. Seemingly good vehicles at good prices. Sales associate was not very communicative to start with, and then sent me a weird passive-aggressive response when I reached out a bit after our conversation to purchase a vehicle that was still available on the website and had just been updated today. | Read Full Review

12/30/2024 12:00:00 AM | Google

★★★★★ Tracy Riddle

I brought my truck 2021 2500 with a ball joints amd knock ( at speed bumps) and tail gate hinge adjustment. I took my truck there 11/22/24 picked it up 12/28 . I've had oil pan gasket , rear main gasket, drive link. Well at any rate over 5,000.00 worth of repairs and every single job they over charged the labor hours. I called amd c | Read Full Review

12/30/2024 12:00:00 AM | Google

★★★★★ tracyriddle212

This is a terrible dealership I think they have terrible customer service charge way over labor hours more especially if it's a warranty repair.. They charged me 200.00 to look at my shocks. They charge for work they haven't done and they won't rest until they're in your pocket. Their mechanics can't do the work in the book time and | Read Full Review

12/30/2024 12:00:00 AM | DealerRater

★★★★★ JustFollowThatVan

Dallas Dodge was absolutely excellent to work with. Michael Q, AKA “Q” was the best salesman I have ever used. He was kind, honest, not at all pushy. Cesar was a great concierge and very informative. I had an issue with my van and they took care of it immediately and did the right thing to resolve it without delay. Highly, highly rec | Read Full Review

12/29/2024 12:00:00 AM | DealerRater

★★★★★ jonathanperea

Service advisor 154816 Vilma Canales was very helpful and provided all the information I needed including showing me around the waiting room, coffee ,water, and where the restrooms were located. The tech team also provided me with further information needed on my vehicle which I found very helpful | Read Full Review

12/29/2024 12:00:00 AM | DealerRater

★★★★★ john P

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12/28/2024 12:00:00 AM | Google

★★★★★ JustFollowThatVan

Dallas Dodge was absolutely excellent to work with. Michael Q, AKA “Q” was the best salesman I have ever used. He was kind, honest, not at all pushy. Cesar was a great concierge and very informative. I had an issue with my van and they took care of it immediately and did the right thing to resolve it without delay. Highly, highly rec | Read Full Review

12/28/2024 12:00:00 AM | Google

★★★★★ Sandra Martínez

Darin was my sells men, he is really nice and made the process really easy, great experience at Dallas Dodge ?? | Read Full Review

12/28/2024 12:00:00 AM | Google

★★★★★ Jackson Nguyen

Really bad first time dealership customer, never returning, going on 6 hours+ for a simple service. My service advisor totally went home without updating me or any communication finally after waiting aimlessly for 5 hours, another advisor tells me that he will go and check. After 6 hours of waiting for what was said to only 3 hour | Read Full Review

12/28/2024 12:00:00 AM | Google

★★★★★ Mer Esca

Encuentras accesorios como playeras y gorras de Jeep . La atención de el personal fue amable | Read Full Review

12/25/2024 12:00:00 AM | Google

★★★★★ Earl_marett

Great service and detailed knowledge. Willing to help get you your new vehicle. With the least impact on you | Read Full Review

12/25/2024 12:00:00 AM | DealerRater

★★★★★ Homero

It was great the service and staff were very helpful. Merry Christmas and happy new year. I will be back | Read Full Review

12/25/2024 12:00:00 AM | DealerRater

★★★★★ C K

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12/22/2024 12:00:00 AM | Google

★★★★★ Scott

Does not keep their word. Unreliable. Untrustworthy. Scammers. I could keep going but you get the idea. | Read Full Review

12/21/2024 12:00:00 AM | DealerRater

★★★★★ Chapa1945

My service person was very informative, gave me advice and recommended repairs. People were friendly and courteous. The waiting room was clean | Read Full Review

12/20/2024 12:00:00 AM | DealerRater

★★★★★ Jack Jones

Mike and chad are the guys to talk to about a vehicle | Read Full Review

12/20/2024 12:00:00 AM | Google

★★★★★ Gerardo Escalera

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12/20/2024 12:00:00 AM | Google

★★★★★ Mike Billingsley

Horrible dealership and service department. The purchase process was a bad experience. I took my wagoneer there with 26k miles that is already having issues. Has been there almost two weeks. I was told by service guy they have done the work on this car before. Horrible communication. I have filed claim with Chrysler. | Read Full Review

12/20/2024 12:00:00 AM | Google

★★★★★ phoenix996

People were friendly. Service was great and was completed in a timely manner. No problems at all. | Read Full Review

12/19/2024 12:00:00 AM | DealerRater

★★★★★ ricardo Funes

Fail to keep their word. Never on time , they never reach out as far as updates on your vehicle when it’s ready for pick up or if there’s any technical recommendations that they found they wait till you show up in person or call them since they won’t call you. They will tell you what you want to hear but won’t hold up to their word w | Read Full Review

12/19/2024 12:00:00 AM | Google

★★★★★ Melody Davis

My car had a recall and I took into Dallas Dodge on 12.18.2023. They told me that the car was repaired. So I started having the same issue again. I went to the recall site and enter my vin number and it showed that my car hadn't been repaired. I had my towed to the dealership only to find out that they never ACTUALLY repair the recal | Read Full Review

12/19/2024 12:00:00 AM | Google

★★★★★ Preetinder Chahal

Mr Ronnie the service advisor was not the most friendly person , almost aggressive and disrespectful. Being in service industry it’s expected to be humble and friendly. Seemed to be in a lot of hurry, no tire rotation done even after giving the go ahead. Dismissed the mailer coupon without looking at it . Good luck to your organiza | Read Full Review

12/18/2024 12:00:00 AM | Google

★★★★★ marcosmramon3

They made the process very simple and easy for me! From browsing online, to get tailored suggestions on vehicles, the test drive, and financing. Great experience! | Read Full Review

12/17/2024 12:00:00 AM | DealerRater

★★★★★ damiyun wright

Great experience Great service, quick and easy going! Holla my man, Kevin Young, he'll get it done!???? | Read Full Review

12/16/2024 12:00:00 AM | Google

★★★★★ Vilma Canales

Everyone was very nice and professional. | Read Full Review

12/16/2024 12:00:00 AM | Google

★★★★★ Julianne Toce

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12/16/2024 12:00:00 AM | Google

★★★★★ Ishar G

The Sales Department is mediocre and of course pressure new buyers to leave 5 star reviews but their Service Department is the worse I’ve seen in Dallas. They take hours for a simple oil change. Today 12/14, I took my 2021 truck ( that has less than 60k miles) for an oil change and a state inspection. 15 mins later after dropping it | Read Full Review

12/14/2024 12:00:00 AM | Google

★★★★★ Odette Johnston

Great experience with Salvador Sosa at Dallas Chrysler Dodge. I had my tires replaced and was very impressed with the service and options and got the job done quickly. Highly recommend them!! | Read Full Review

12/13/2024 12:00:00 AM | Google

★★★★★ Sgt. A.

Jesus did not perform one of the services I requested. From my last visit from Aug I was told my rear brakes needed to be replaced and asked Jesus to please replace the brakes. Picked my baby up and brakes weren’t done because there’s nothing wrong with them. Plus she was there for 6 hours. Had an 7am appointment. Picked her up at 21 | Read Full Review

12/13/2024 12:00:00 AM | Google

★★★★★ Freddiejones

I had to take my car back 4 times for the same problem. And I got charged for it twice. The engine light kept coming back on .they told me one and it wasn't. They found out it was something else. I just hope it's fixed now I'm through with Dallas dodge. I asked for a manager to call me never happened. They kept my car for a week the | Read Full Review

12/13/2024 12:00:00 AM | DealerRater

★★★★★ Angelica Miller

We had such an amazing experience with our Car purchase! So simple & fast! They answered all our questions & concerns!! & I came out with my dream car!!! | Read Full Review

12/11/2024 12:00:00 AM | Google

★★★★★ Blake M

Great sales person (Valentine) and nice discount on our new Jeep! Thank you! | Read Full Review

12/11/2024 12:00:00 AM | Google

★★★★★ Pat Echols

Great Mr Ronnie always takes care of me give that brother a raise | Read Full Review

12/11/2024 12:00:00 AM | Google

★★★★★ Shmoke Fuego

Bought a car in February from Miracle he did a great job putting me in a great car. Had a big problem with the car and I brought it back to him and they fixed it for me. They really cared about the situation and safety for me and my family. And I can’t thank them enough. I will definitely be sending all my clients to Miracle to purch | Read Full Review

12/10/2024 12:00:00 AM | Google

★★★★★ Steven Smith

Great Service ! Very Friendly ! Got the work done fast ! Will definitely go back ! Thank you Scott my Service advisor ! | Read Full Review

12/10/2024 12:00:00 AM | Google

★★★★★ Contreras Francisco

Buying a truck from them was good because they wanted the commission. I understand that part, but service is full of a B.S second time take my truck for simple things and take 2 weeks and never answer the phone calls you have to ask for the supervisor or manager and after that still excuses. . I called the corporation to complain abo | Read Full Review

12/10/2024 12:00:00 AM | Google

★★★★★ Rene Trevino

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12/7/2024 12:00:00 AM | Google

★★★★★ alex0515.ag

Great service and warranty on the work completed. I was worried I was unable to get my vehicle fixed before the weekend was over and they over delivered. Thank you so much!!! | Read Full Review

12/7/2024 12:00:00 AM | DealerRater

★★★★★ tr_taylor

Dropped off vehicle for repair of oil leak and recall on fuel pump relay, which I suspected was causing the Jeep to not start sporadically. Jeep was in shop for 2 weeks and I authorized a few “recommended” repairs they derived from their 27 multi-point inspection including spark plugs, and complete fuel service clean (throttle unit, | Read Full Review

12/7/2024 12:00:00 AM | DealerRater

★★★★★ rahalla172

Courtesy and professional staff make sure you’re happy before you leave. Vilma has worked hard to help me get my truck back is shape | Read Full Review

12/5/2024 12:00:00 AM | DealerRater

★★★★★ rittvik mudgal

I had a very good experience of buying my first jeep from Dallas Dodge jeep dealership. Thanks to Sales rep Kevin for being very clear and transparent during my purchase. He was very prompt in responding to my calls. And also, thanks to Ceasars for taking care of couple of things post purchase. Overall, I had a nice experience. | Read Full Review

12/5/2024 12:00:00 AM | Google

★★★★★ Andres Hernandez

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12/5/2024 12:00:00 AM | Google

★★★★★ Donna

Rated for communication alone as it is too early to know anything about the quality of repairs. The car was in the shop for 2 weeks and I understand it was a complicated issue but I was always the one calling…I did not receive updates I felt were warranted and in the end even had to speak with a manager. | Read Full Review

12/5/2024 12:00:00 AM | DealerRater

★★★★★ Itiswhatitis

A frustrating experience, to say the least. Two visits and over 9 hrs of wait time later, our simple recall issue is finally fixed. We set up an appointment because we were told the parts were in to fix a recall that they called us to schedule. After having the car in the bay for over an hour, we were told that the parts were not the | Read Full Review

12/5/2024 12:00:00 AM | DealerRater

★★★★★ o.anguiano.t29

I came for the Black Friday deals and the salesmen were great, I ended up buying a 2024 3500 | Read Full Review

12/4/2024 12:00:00 AM | DealerRater

★★★★★ Leslie Chavarria

Excelente servicio desde que llegaste muy amables todos ......muy rápido no tardaron nada mil gracias ?? | Read Full Review

12/3/2024 12:00:00 AM | Google

★★★★★ Moises Salazar

Very good, very professional | Read Full Review

12/3/2024 12:00:00 AM | Google

★★★★★ Neris Benz

I had a great experience | Read Full Review

12/3/2024 12:00:00 AM | Google

★★★★★ Jesus

Went to pick up my new car from being fixed and when on Hwy same issue would not go over 28 mph and dash lit up red. Texted Cesar at dealership and had to drive back by side streets. This is 3rd time in shop, Not happy with the situation. I do appreciate how Cesar takes charge and assists. Yes seems to be manfacture defect. | Read Full Review

12/1/2024 12:00:00 AM | DealerRater

★★★★★ ddgrover31

Everyone is very friendly and really tries to help if and when they can! Second car from this dealership! | Read Full Review

11/30/2024 12:00:00 AM | DealerRater

★★★★★ Shell Steer

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11/30/2024 12:00:00 AM | Google

★★★★★ Annette Whitener

Fast customerservice | Read Full Review

11/30/2024 12:00:00 AM | Google

★★★★★ ji409

Over charge/not forthright when itemizing fees for service /Deceitful pricing to mislead customer. Service writer do not return calls nor emails. Dealership restroom/waiting area is elegant. | Read Full Review

11/30/2024 12:00:00 AM | DealerRater

★★★★★ Redvick

They have trouble finding what is wrong with your car they had mine 2 days and have no idea what is wrong with it | Read Full Review

11/28/2024 12:00:00 AM | DealerRater

★★★★★ Pedro Leal

Customer service from my advisor was horrible. I Was promised my car the next day. No communication was given the next day. In fact, she ended up being off that day. After that she didn't reach out until we did and she told us she'd follow Up with us the next day. Turns around, She ended up being off again and so we ended up calling | Read Full Review

11/28/2024 12:00:00 AM | Google

★★★★★ Pamela Sabella

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11/26/2024 12:00:00 AM | Google

★★★★★ cerlissb

They’re good and fixing your car they good with people. They have your car ready when I say they gonna have your car Ready I recommend anyone to take a new car there at any time. | Read Full Review

11/26/2024 12:00:00 AM | DealerRater

★★★★★ jaclynleigh1980

Our leased JEEP was in their shop for over two months earlier this year. When we finally picked it up, there was a huge scratch/dent in the rear bumper that had happened while the car was in service. We had already been without a vehicle for two months, and there is no loaner program, so we opted to wait on repair until the lease was | Read Full Review

11/26/2024 12:00:00 AM | DealerRater

★★★★★ Shinonya Richard

I went to get an oil change for my vehicle and within 10 minutes of leaving the dealership, my car was running hot! I called and told them that I was coming right back since I had barely made it down the road. When I got back to get it checked out, I was told that everyone had left for the day and no one was available to assist me. T | Read Full Review

11/25/2024 12:00:00 AM | Google

★★★★★ Roy Boitnott

Great Service and performed Quickly | Read Full Review

11/22/2024 12:00:00 AM | Google

★★★★★ Pat Lawrence

Waldo was fantastic! I was late for my appointment (which was the last of the day) and he stayed well past his usual time to be sure I was totally taken care of | Read Full Review

11/22/2024 12:00:00 AM | Google

★★★★★ Angel Morris

It was such a great and smooth process in trading in my dodge journey for my new Chrysler Van. Ivan was very professional and had great customers service. Everyone we interacted with always nice and asked if we needed anything. Even the customer hospitality guy with the cowboy hat made sure my daughters had snacks while we waited to | Read Full Review

11/22/2024 12:00:00 AM | Google

★★★★★ Ed

This location is always very neat and has a comfortable customer waiting area with a work desk. | Read Full Review

11/22/2024 12:00:00 AM | DealerRater

★★★★★ Vito Q

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11/22/2024 12:00:00 AM | Google

★★★★★ Elijah

Quick and easy service and made sure I had everything i needed done on my car. | Read Full Review

11/20/2024 12:00:00 AM | DealerRater

★★★★★ James Z

Out of town buyers beware!!! They will not hold the car you're purchasing. Jamaal claimed the car was on hold, and I made hotel and travel arrangements. It was sold to someone else because they made a 2 car deal. When questioned about it Jamaal said he can't hold a car unless a deposit it made, which he failed to inform me of. He cla | Read Full Review

11/20/2024 12:00:00 AM | Google

★★★★★ Jay Jones

1st maintenance service. Friendly staff. | Read Full Review

11/19/2024 12:00:00 AM | Google

★★★★★ Curtis Castilla

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11/16/2024 12:00:00 AM | Google

★★★★★ Karen Hermosillo

Waco is amazing he helped me out with my oil change very nice guy ! | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Plumcrazy17

Atmosphere was friendly,employees seemed to be active and without any unnecessary negativity had my oil changed and work was completed in a timely amount of time will definitely return for any vehicle related issues and I appreciate the monthly flyers I’ve been receiving and hope to continue receiving them | Read Full Review

11/14/2024 12:00:00 AM | DealerRater

★★★★★ Frida Monroe

Will Be Calling TWC As Soon As I Can!! | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Victoria Torres

Great customer service by Mr. Giron. Dallas dodge in general need to work on providing a timely report to owner when vehicle in service. | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ THE REAL EMII

Hello y’all this a person outside talking I just know the employees really rude & just be yapping & this person really works hard & I had to speak up !! Because I really feel bad for that person I had to help to clean & everybody do mistakes YES but is really not funny I bet they still talking crap about that person & that’s not rig | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ Jesus Hernandez

Service writer Richard Morris provided excellent service from start to finish and made the warranty process painless. Thank you and your team for the outstanding work and service provided. I would definitely recommend this dealership and its people. | Read Full Review

11/12/2024 12:00:00 AM | Google

★★★★★ Hernandez214

Service writer Richard Morris provided excellent service from start to finish and made the warranty process painless. Thank you and your team for the outstanding work and service provided. I would definitely recommend this dealership and its people. | Read Full Review

11/12/2024 12:00:00 AM | DealerRater

★★★★★ DanDwalkernesc

Worst customer service ever! Would not answer the phone. When I left messages, no one would call me back!! After 2 weeks they finally fixed the problem! Did not get a sorry for the inconvenience, nothing!! Will never go back!! | Read Full Review

11/12/2024 12:00:00 AM | DealerRater

★★★★★ mike.rouse52

Got the work done in a timely manner and didn’t have a lot of extra work suggested | Read Full Review

11/11/2024 12:00:00 AM | DealerRater

★★★★★ Mmullen

The service group welcomed me into the dealership and rushed my car issues to completion on my first visit. Many thanks to all involved. | Read Full Review

11/11/2024 12:00:00 AM | DealerRater

★★★★★ Ariel Cristeen

Graan and Jimmy are the best!!! Graan helped me out so much. The transaction was very smooth he's very knowledgeable and helpful. He wasn’t forcing the sale on me. He is definitely the one to go to if you are wanting a new car!! I’m now a happy owner of a Jeep Gladiator! ???? | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ Matthew Conley

Poor customer service. Needed to simply have a part identified, representative was to good to just take a knee to look at the part in question. Hell he didn't pull out a flashlight or even give a glance towards what I was trying to point out to him. | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ Cristian Patino

Compramos un carro nuevo y salio mal no prender siempre tenemos que poner le cables y no se hacen responsables del carro servicio muy mal fui a un cambio de aceite y ni apretaron bien el tornillo y tiro todo el aceite y no se hicieron responsables por la grua y nada mas pusieron aceite nuevo y ya sin checar daños colaterales mal serv | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ momlsllc

No complaints. Great customer service. I would recommend. Thank you for your speedy services. Ready next day | Read Full Review

11/10/2024 12:00:00 AM | DealerRater

★★★★★ juliam399

Parts and services are good it just depends on the service advisor. Richard helped me both times and he looks like he doesn't like his job. He thinks just because I am a women driving a truck I don't know anything about my truck. The report they gave me back said customer denied service on couple recalls. Which I never was asked or n | Read Full Review

11/9/2024 12:00:00 AM | DealerRater

★★★★★ TheBawse Network

Jesus In the service department is a horrible communicator, along with someone by the name of Richard, who promised to help if you’re looking for service on your vehicle do not go to these two their level of communication is trash. Jesus was combative and demeaning and did not see the importance of full disclosure or transparency, c | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ Aimee Salinas

Thank you always do great job…see you soon | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ Eric Wardle

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11/8/2024 12:00:00 AM | Google

★★★★★ Ron Bueno

Service advisor Richard took good care of me today! Thank you! | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Deniss

Son muy profesionales y amables,te explican muy bien el problema y te ayudan a buscar soluciones,muchas gracias | Read Full Review

11/7/2024 12:00:00 AM | DealerRater

★★★★★ Joe DeLoach

Unfortunately cannot give a zero. The service department is incompetent and dishonest. The have the fault to call customers liars. The Service Manager doesn't even care enough to follow up on a huge complaint issue. I encourage everyone to NEVER buy cars there or especially use the service department | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ jbuzy64

It was a great experience rich did a great job explaining the diagnosis and I am pleased with the service | Read Full Review

11/4/2024 12:00:00 AM | DealerRater

★★★★★ Angie Mejia

I brought my Jeep in for an oil change/engine light. Hector the service rep, was very nice. However, I was quite disappointed that he did not keep me updated nor did he explain the ending results properly. After I left the dealer I read the forms that were given to me thoroughly and saw that there was something in red that requires i | Read Full Review

11/2/2024 12:00:00 AM | Google

★★★★★ Tthebarge

I brought my vehicle in with transmission problems, almost 5 months ago. One month ago, I was told that they had received the transmission and needed a deposit I paid the deposit only to be told they didn’t have the part and it was on back order Do not trust their service department After almost 5 months, I have no idea when I’m goin | Read Full Review

11/1/2024 12:00:00 AM | DealerRater

★★★★★ lrmitcham

I had an awesome experience with this dealership, from beginning to end Waldo sales rep is awesome, he listened to me and was able to locate the best car for my budget. Finance, Arman he was quick and very attentive to our needs, he offered snacks, as many as we wanted and drinks. I would definitely be recommending this location to f | Read Full Review

10/31/2024 12:00:00 AM | DealerRater

★★★★★ Brandon Chavez

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10/31/2024 12:00:00 AM | Google

★★★★★ Brian Greenstone

Overall a great place to purchase a vehicle. Cesar Espinoza and Amado Medina were great and clearly went the extra mile. If someone in the process had made sure the temp tag was the same as my DV handicapped plates I would have given 5 Stars. | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Dlane1013

It Takes to long to service a vehicle. Shortage on workers. Takes hour and half for oil change and they don’t even wash the car. It doesn’t take hour and a half to do an oil change. Also it doesn’t take 4 plus hours to do battery swap and oil change. Do better please. | Read Full Review

10/31/2024 12:00:00 AM | DealerRater

★★★★★ Whearley50

They took care of my problems well just little high but it’s done work got done | Read Full Review

10/30/2024 12:00:00 AM | DealerRater

★★★★★ Lady B

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10/29/2024 12:00:00 AM | Google

★★★★★ Byron

The girls who are in charge of collecting after doing the service to the car. It seems to me that they have a very bad service because they gave them the forms. so that one could cancel, they held them for approximately 20 minutes. I was watching them. Until I got tired of waiting and I'm going to ask them. And until that moment. The | Read Full Review

10/29/2024 12:00:00 AM | DealerRater

★★★★★ Baltazar Acosta

Parts has the shitiest customer service. They on the phone and get mad because you ask questions. | Read Full Review

10/29/2024 12:00:00 AM | Google

★★★★★ Angelica Barrera

Las garantias son un robo de cuello blanco no existe una oficina donde puedas ir y el numero de telefono no contestan y te dejan en espera por horas y luego te cuelgan y Scott de cervice es un descriminador nunca me regreso la llama o intento llamar a la garantia ni siquiera se contacto conmigo mi carro duro 3 semanas y para sacarlo | Read Full Review

10/29/2024 12:00:00 AM | Google

★★★★★ Toni Kelley

Jay Waco Hall is the best!! Always professional and makes every effort to keep me informed about my vehicle. He is a Blessing | Read Full Review

10/28/2024 12:00:00 AM | Google

★★★★★ Micaela Sanchez

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10/28/2024 12:00:00 AM | Google

★★★★★ Ameenah Muhammad

Richard was very kind , and took really good care of me with his customer service which was great. However I waited at the dealership for over 6 hours with no update to be told they can’t hear the noise. Richard and the , mechanic both drove in the vehicle with me and finally heard the noise . I was told it was fixed and did not hear | Read Full Review

10/28/2024 12:00:00 AM | Google

★★★★★ Slim

Very Professional, friendly, and fast service! | Read Full Review

10/26/2024 12:00:00 AM | Google

★★★★★ edgarrodriguez009

La mejor experiencia, con personas muy profesionales y dispuestas no solo a vender si no a ayudar a que encuentres lo que necesitas | Read Full Review

10/26/2024 12:00:00 AM | DealerRater

★★★★★ james dozark

Helpful employees very clean and friendly | Read Full Review

10/25/2024 12:00:00 AM | Google

★★★★★ hectornevarez2005

Excelente servicio y atencion al cliente. Hacen sentir bien al cliente y muy buen proceso desde la venta, el financiamiento y la entrega del vehiculo. Muchas Gracias | Read Full Review

10/24/2024 12:00:00 AM | DealerRater

★★★★★ Scott Bailey

I recently purchased a Ford F-250 from Dallas Dodge Chrysler Jeep Ram and had an incredibly positive experience. I found the truck online and was impressed by how much of the process they were willing to handle over the phone, given that I live an hour away. My salesman, Luis Torres, was knowledgeable, friendly, and made sure I had | Read Full Review

10/23/2024 12:00:00 AM | Google

★★★★★ Paula Jaimes

Ease of dropping car off not a problem, but no communication that my car would not be looked until Monday or Tuesday was the problem. When I dropped it off on Friday afternoon, was told it would get looked at and I also needed a oil change and tire rotation. Had I known that it was not going to get looked until Monday, I would not ha | Read Full Review

10/23/2024 12:00:00 AM | Google

★★★★★ Joy Gyamfi

1year update.. I spoke too early. Got Jeep Renegade and less than one year it started giving me issues, car value depreciated by $12K, very disappointed and total regret getting it. I’ll never recommend to my family and friends, ever! | Read Full Review

10/23/2024 12:00:00 AM | Google

★★★★★ Angie

Good service all people is there to help you and find the best solution for you. | Read Full Review

10/19/2024 12:00:00 AM | DealerRater

★★★★★ crisantogamez

Second time receiving bad service when taking my vehicle in to get serviced 7 hours for diagnostic and no results | Read Full Review

10/19/2024 12:00:00 AM | DealerRater

★★★★★ elizabeth.beat

Personnel, including service advisors, sales people, and all staff are professional, personable, and knowledgeable. The repair people are great. I’ve never taken my car back because it wasn’t fixed right the first time. | Read Full Review

10/17/2024 12:00:00 AM | DealerRater

★★★★★ Dd.fire91

Great staff. Denise from the sales department was great. I would recommend these dealership to my friends and family | Read Full Review

10/17/2024 12:00:00 AM | DealerRater

★★★★★ Disappointed Jeep owner

Poor service. No customer consideration, made an apt and was told my car would be taken at that time for service, and it wasn't a drop off time. I specifically asked that question. Rude service advisors, refuse to offer wagoneer vip service promises even though certified dealership. Called several times and no one ever returns phone | Read Full Review

10/17/2024 12:00:00 AM | DealerRater

★★★★★ Disappointed Jeep owner

Poor service, rude service advisor, no wagoneer vip services offered. Never returned phone calls. Long wait times. Worst service ever had at a dealership. | Read Full Review

10/17/2024 12:00:00 AM | DealerRater

★★★★★ Barbara Kabat

My sales person Valentine was excellent! Friendly, very professional and a pleasure to work with. The finance department and management was also excellent and went out of their way to make my transaction smooth and easy. I Highly recommend Dallas Dodge Chrysler Jeep! | Read Full Review

10/14/2024 12:00:00 AM | Google

★★★★★ Jonathan Henry

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10/13/2024 12:00:00 AM | Google

★★★★★ andrew williams

| Read Full Review

10/13/2024 12:00:00 AM | Google

★★★★★ [email protected]

Everything worked out just fine. Friendly service, nice and clean. Only dealership i use and always are helpful. | Read Full Review

10/13/2024 12:00:00 AM | DealerRater

★★★★★ Gabriel Salazar

Friday, October 11 - I picked up my vehicle from service. I walked in expecting to pay around $1000 for the work that was done. I instead am presented with a $1700+ bill. When the service advisor was calling me to approve work I was told $400 for one job, $500 for the second job. I have owned GMC, Chevy, and Ford. Any time I’ve had t | Read Full Review

10/13/2024 12:00:00 AM | Google

★★★★★ angel.cole4068

Everyone was nice just took a little longer than expected and ended up costing me more than I thought but over all great service... Johnny and Ronnie was a great help to me and I appreciate everything... | Read Full Review

10/12/2024 12:00:00 AM | DealerRater

★★★★★ Tona Stevenson

I swear everytime I brought my Jeep in something else was wrong with it that was not a problem before I brought it in to them. I’m done taking my Jeep there. People are nice but the service is not up to par for me. It takes to long to get anything fixed. Good luck | Read Full Review

10/11/2024 12:00:00 AM | Google

★★★★★ Ramesh

I wasn’t honored the coupon for a brake job as listed in their service special $99.00. I wish they told me that it will be twice if that price including labor which they haven’t. When I checked out they charged me $199.00 saying the additional $99.00 is for labor which I don’t agree as that’s not what the coupon says on their website | Read Full Review

10/10/2024 12:00:00 AM | DealerRater

★★★★★ Tee Bell

I bought a 2024 and 1 day later the engine light came on. Took it back and they kept it all day just to cut the light off. The next day the light was back on and then they kept it a week to fix the issue. Well 1 week later the light is back on. Is this a lemon they sold me? I'm very frustrated and going back up there a 3rd time and I | Read Full Review

10/9/2024 12:00:00 AM | Google

★★★★★ Steve Akin

The staff is always friendly, fast and accommodating. I highly recommend them for any service you may need to you vehicle. | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ K KIK

Great service alot better than Klement in Decatur | Read Full Review

10/7/2024 12:00:00 AM | Google

★★★★★ Blanca Rodriguez

Service was great! I didn’t have to schedule an appointment. Friendly & prompt service. | Read Full Review

10/7/2024 12:00:00 AM | Google

★★★★★ melissa will

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10/5/2024 12:00:00 AM | Google

★★★★★ Albertico Figueras

| Read Full Review

10/5/2024 12:00:00 AM | Google

★★★★★ Dina Maldonado

I want to thank Anthony Biddle for always taking the time to help me with me with my routine maintenance. The service department is great. Quick and efficient. Thank you Dallas Dodge for always making me feel like a valued customer. | Read Full Review

10/5/2024 12:00:00 AM | Google

★★★★★ Ashleigh Robinson

They are the Best! | Read Full Review

10/5/2024 12:00:00 AM | Google

★★★★★ TCM

Scott Southern is so calm, cool and relatable. He and the service there were the best parts of my day! | Read Full Review

10/5/2024 12:00:00 AM | DealerRater

★★★★★ Gaby De Los Rios

Love coming to this shop! My husband and I love the service here always very helpful and friendly approach.. Johnny Chappa is very attentive and always open to resolve any issues with our Jeeps. I strongly recommend it! | Read Full Review

10/2/2024 12:00:00 AM | Google

★★★★★ sliva casa

Whoo Hoo Thank you Dallas Dodge for the outstanding customer experience! Fast Fun Easy and got a Great deal on my first Jeep !!! Highly recommend Dallas Dodge sales team to anyone in DFW …worth the drive! Shout out to Giovanni and Cesar ! | Read Full Review

10/1/2024 12:00:00 AM | Google

★★★★★ guisecar

My car had a problem misfiring after a recent high-speed trip. After stopping for a bite to eat, I took the car in for inspection. Now the car is no longer misfiring. Dallas Dodge checked it out but didn’t find anything wrong. Fortunately, they did not charge me for the inspection. I will definitely be taking my car back to these nic | Read Full Review

10/1/2024 12:00:00 AM | DealerRater

★★★★★ tfunderburk

3rd time here for recalls and still not fixed. Someone spilled coffee in floor board and didn't clean up. Now my truck smells like coffee and I don't drink coffee. | Read Full Review

10/1/2024 12:00:00 AM | DealerRater

★★★★★ Terry Funderburk

Made schedule to get recalls done,for the 3rd time, and still don't have the recalls fixed due to no parts but they schedule my truck to be there all day for the 3rd time anyway. Picked up my truck today and someone spilled coffee in my floor board, and didn't clean it up and I don't drink coffee and my truck smells like coffee now. | Read Full Review

10/1/2024 12:00:00 AM | Google

★★★★★ Shmoke Fuego

Do Not Go Here, They Don’t Care About The Safety Of Your Kids In Their Vehicles. They Just Wanna Sell You A Car That Has Problems Less Than A Month After Purchase. Tried To Bring It Back They Gave Me The Run Around. After Spending Over $1000 In Taking It To Audi & 2 Mechanics Shops The Warranty Recommended That Dallas Dodge Gave Me | Read Full Review

10/1/2024 12:00:00 AM | Google

★★★★★ Michael A

Kevin and the entire team got me what in vehicle I wanted and were very professional. | Read Full Review

9/30/2024 12:00:00 AM | DealerRater

★★★★★ Andrew Berman

| Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ merrimanw214

Poor communication, lack of professionalism and take to long with your vehicle being worked on, had vehicle for two weeks working on control arm and sway bar | Read Full Review

9/29/2024 12:00:00 AM | DealerRater

★★★★★ juanamejia84

I took my 2019 dodge diesel in for a new transmission and they installed another one. A year later it breaks down again. I took it in again and they tell me they have to check about the warranty. My truck sits there for months and they tell me they can’t fix it.that it no longer has warranty which is crazy granted it was only a year | Read Full Review

9/27/2024 12:00:00 AM | DealerRater

★★★★★ Henryknapp

Experience is as good Scott did great . He stayed on top of things for us and set expectations that were honest | Read Full Review

9/26/2024 12:00:00 AM | DealerRater

★★★★★ Yajaira Rodriguez

Best location in DFW area! Vilma was so nice and helpful at all times. | Read Full Review

9/26/2024 12:00:00 AM | Google

★★★★★ Sydney Foy

Our car salesman was fine. However, since trading in my vehicle here on August 1st, and them telling me my previous Nissan would be paid off within 30 days, I have been tossed around and been told lie after lie and Nissan still has not received a pay off check from Dallas Dodge! My credit has been hit 3 times by this and I am working | Read Full Review

9/26/2024 12:00:00 AM | Google

★★★★★ Jose Cazares

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9/25/2024 12:00:00 AM | Google

★★★★★ Ameenah Muhammad

Richard was very kind , and took really good care of me. | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ Jessica Burt

This dealership sold a 2006 pt cruiser black with no catalytic converter (was replaced with a steel pipe) which was not found out until having a reason to be under the vehicle. This is the worst place you could ever want to buy a vehicle. 2 months after purchase the car started to need work which was continuously up until about 1 mon | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ Tommy Tokar

Bought 2 cars from this Dealership and we are currently My son dropped his Jeep GC of to get service they have has it for 4 days before telling that we needed to pay $10 for a FOB battery and $50 for them to install it. We will not be doing that and we will not buy anymore cars from this dealership again when you treat you customers | Read Full Review

9/23/2024 12:00:00 AM | Google

★★★★★ Robin Wesley

Terrible! | Read Full Review

9/23/2024 12:00:00 AM | Google

★★★★★ Tiffany R.

If you need anything done to your car other than an oil change, do NOT come to Dallas Dodge! My engine light came on in mid July so I dropped it off with them on a Monday. Nothing was done to it until Wednesday, which was only a diagnostic test. I didn't hear anything from them so I called Thursday AND Friday, still nothing repaired | Read Full Review

9/23/2024 12:00:00 AM | DealerRater

★★★★★ shirbattie20

I love the service.the service was excellent.the Service Advisor Craig Granison is very professional. | Read Full Review

9/22/2024 12:00:00 AM | DealerRater

★★★★★ sxj4474

Dusty did an excellent job and was very professional when explaining the things that were needed for my vehicle. Dusty definitely will get five stars from me. ?????. Dusty is a jewel and I hope that Dallas Dodge and Ram Dealership realizes this. Stacey Jurhree PhD | Read Full Review

9/20/2024 12:00:00 AM | DealerRater

★★★★★ Kiki Smith

Amazing customer service | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ MARIA AVINA MONTEJANO

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9/20/2024 12:00:00 AM | Google

★★★★★ Juan Olivo

Ronnie de Luna Great service advisor | Read Full Review

9/18/2024 12:00:00 AM | Google

★★★★★ Dana Bugg

I would recommend Dallas Dodge for their Top Notch Friendliness! Awesome Customer Service! And patience with customers. | Read Full Review

9/18/2024 12:00:00 AM | DealerRater

★★★★★ Bradley Garfield

It took over two hours from my scheduled time to perform a simple oil change and tire rotation. Should have been out in 30 minutes. | Read Full Review

9/18/2024 12:00:00 AM | Google

★★★★★ Cameron Beer

Bought a brand new truck from Amando in February. They let me drive off the lot with the new truck, told me I was approved for it and I had it for two weeks before they called me back saying I needed to come up with $9k additional in order to actually get approved for the financing. I took the truck back and found a better deal throu | Read Full Review

9/18/2024 12:00:00 AM | Google

★★★★★ javislopez1026

Service was great, although I was told the wait was going to be an hour, Just for oil change. I was there before 5 other people. Which they got done first for the same service. Was there for two hours. Over all service was great, Scott was helpful, and truck works perfect. | Read Full Review

9/17/2024 12:00:00 AM | DealerRater

★★★★★ Angie

This was my second visit to the service department. Both times I felt like everyone I encountered was very nice and helpful. | Read Full Review

9/15/2024 12:00:00 AM | DealerRater

★★★★★ Juan Gil

I took in my jeep to get a buy offer they gave me a top dollar offer so I sold it to them. Leo the acquisition manager Made the process fast & simple. They even provided me with a ride back home. | Read Full Review

9/15/2024 12:00:00 AM | Google

★★★★★ sxj4474

Dodge Jeep and Ram Dealership is an excellent place to bring one's vehicle. They are very professional and friendly, and they get the done within a timely manner. Dusty was my service advisor and she is very professional, friendly, and compassionate about serving her customers. She keeps the customer up to date concerning the status | Read Full Review

9/14/2024 12:00:00 AM | DealerRater

★★★★★ dickwhigg

They broke my USB port and refused to fix it. I took my 2022 Chrysler Pacifica in for a recall software update. They pulled the dash insert out of my USB-C port on the dash and refused to fix it. To add insult to injury, the software update was done wrong (or not at all) and my backup camera quit working. The update should have taken | Read Full Review

9/11/2024 12:00:00 AM | DealerRater

★★★★★ Iris Sosa

Fast service, super friendly, very informative with updates on the truck service and any question I had. | Read Full Review

9/9/2024 12:00:00 AM | DealerRater

★★★★★ Hussain Yousif

I was helped by a gentleman named Leonardo Mendoza; easy going, fair, and had me in and out fairly quickly. | Read Full Review

9/9/2024 12:00:00 AM | Google

★★★★★ Ken Williams

Great service. Jamal was wonderful in getting our 2024 Jeep Grand cherokee altitude X for us. | Read Full Review

9/8/2024 12:00:00 AM | Google

★★★★★ Jose Perez

I just pick my truck after 3 months. I WILL NEVER RETURN HERE THE WORST EXPERIENCE OF MY LIFE, THEY MAKE ME PAY $2000 for a deductible and for parts that I did not approve, they never told me if I was ok with them replacing them... WILL NOT RECOMMEND THIS PLACE TO NOBODY ?? THIS PLACE IS SUCKS ON SERVICE. After they charged the insur | Read Full Review

9/8/2024 12:00:00 AM | Google

★★★★★ iHikeYNP

Re: their service department. They said my jeep would likely be ready on Wednesday. Then on Thursday, they said it WAS ready. I was dropped off Friday morning at 10:30 am to pick up my car. But it wasn’t ready. After waiting an hour and a half, I asked to speak with a supervisor. If I hadn’t done that, I might still be waiting. | Read Full Review

9/7/2024 12:00:00 AM | DealerRater

★★★★★ alansam09

It always took forever to get even a oil change. Two hours to four for a simple oil change which is advertised express. No customer value or value for a person’s time. Keeps you waiting until you fix your mind to never return back. | Read Full Review

9/7/2024 12:00:00 AM | DealerRater

★★★★★ mcalico53

Craig in the service department is PHENOMENAL. I dropped my car off on Wednesday and it was ready for pickup on Thursday. He had me feeling like I was at a Sewell Cadillac dealership. I will definitely recommend this service and Craig especially to anyone. He was very respectful, knowledgeable and gave a reasonable explanation of my | Read Full Review

9/6/2024 12:00:00 AM | DealerRater

★★★★★ Julie Elyse

Denise Salas was amazing. I went in looking for a specific vehicle and after dealing with multiple sketch sales men she was an angel. She was very honest and helpful. And she was so wonderful to work with. The sales manager I later spoke with wasn’t as transparent therefore I didn’t purchase. But definitely recommend Denise Salas! | Read Full Review

9/6/2024 12:00:00 AM | Google

★★★★★ bingho180

No one from the service desk talked to me after taking my key. I was there only for oil change and it took more than two hours. Turned out the oil change was completed close to an hour ago, but there was no one at the service desk. | Read Full Review

9/6/2024 12:00:00 AM | DealerRater

★★★★★ Gabriela Perez

They have my truck for 3 months and can not fix it they are suck DODGE RAM is not worth your money it the motor broke down after 2 months I have it, till today 3 months later they have not repaired it the insirance pay them all ready I WILL NEVER BRING MY CARS HERE OR RECOMMEND TO NOBODY | Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ senaelma

The dealership was very helpful when I dropped off my vehicle but I didn’t get very many updates from my advisor throughout the day and had to call the service department and wait on the phone for about 30 minutes to see if my car was ready because I couldn’t reach the advisor directly since he wouldn’t pick up the phone. | Read Full Review

9/4/2024 12:00:00 AM | DealerRater

★★★★★ Walker

Easy in and easy out. Great service I know I can trust my truck with | Read Full Review

9/3/2024 12:00:00 AM | DealerRater

★★★★★ Julijack_tx

My salesman Alex was awesome! He got me in the vehicle I wanted and was persistent on finding exactly what I was looking for! | Read Full Review

9/3/2024 12:00:00 AM | DealerRater

★★★★★ gdon43340

My visit to the Dallas Dodge Dealership was a very pleasant and productive experience because of Amado Medina. He represents your dealership very well as an outstanding Sales Consultant. Of all of the cars I have bought through the years, Amado has the most customer view I have ever met. I thank him for the amount of time he spent wi | Read Full Review

9/2/2024 12:00:00 AM | DealerRater

★★★★★ beverly sanford

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9/2/2024 12:00:00 AM | Google

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