Return to complete listing of Chrysler Brake Service Specialists In Irving

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Clay Cooley Chrysler Jeep Dodge Ram

Clay Cooley Chrysler Jeep Dodge Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Clay Cooley Chrysler Jeep Dodge Ram is proud to offer its customers:

  • Free Wi-Fi
  • Free coffee & water
  • Cable TV
  • Quiet waiting room
  • Free shuttle service
  • Rental cars

Check out Clay Cooley Chrysler Jeep Dodge Ram's Express Lane service, where we are proud to offer:

  • 30 MIN OR LESS Oil Change
  • Service on All Makes & Models

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Certified Technicians
  • Free Estimates

Call (972) 468-8088 today to schedule your next appointment.

Our technicians at Clay Cooley Chrysler Jeep Dodge Ram are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Brenda Moreno
    Great service and fast service | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Michael Harrington
    | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Mike Bartoletta
    Due to the dealership's GM stepping in, I had a great experience with this dealership. I have also experienced great help in the service department. I would recommend this dealership for purchase and service | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Chris Davis
    My service advisor Lanie and the team were all great! | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Patrick
    Phil is the man! I’ve worked with Chris for a few years now and when he told me Phil was going to be taking care of me i knew it was in good hands. I came in for an oil change and Phil definitely looked out. Let me know i needed new wipers and we were able to get that done. Plus what makes good customer service is being personable. P | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★ Marvette Parker
    | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★ Sal
    I came in to get my oil changed today a little before 1:00pm and decided to wait as a simple oil change does not take that long. Here it is almost 5:15pm and they still are not done with my vehicle. Absolutely ridiculous! No one ever came out to give me an update. I had to come and ask on the status of the oil change and seems like t | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Chad Gauthier
    The customer service and the service provided | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Juan Luna
    Luis O. was very polite and helpful | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★ Maryan Martínez
    Bad experience at this agency, especially with the staff. The day I went to make the purchase, they were there from 5 pm until almost 11 pm without any problems, everyone was serving me. 3 days after making the purchase, I realized that the car had a problem, so I tried to contact them by message and by phone. The staff did not serve | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★★ Jason Williston
    | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Angelica Gonzales
    I had an absolutely fantastic experience at Clay Cooley Chrysler Jeep Dodge Ram! From the moment I walked in, I was greeted warmly and treated with genuine respect. The entire team was professional, knowledgeable, and truly went above and beyond to make sure I found the perfect vehicle for my needs. Joyce was especially helpful—pati | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Robert
    Great communication, gave me a list of recommendations and even gave my car a quick wash. 10/10 would recommend | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Chapa
    A Big Thank you to Misti! It’s feels great to always get a Huge family welcome when I get my Jeep Gladiator serviced. In this case it was in shop for repairs. Team did a great job repairing my jeep. | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ luis garcia
    Awesome customer service from Sara! She explained everything with great detail. | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Craig Bolton
    Excellent | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Rodolfo Gamboa
    | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Adalberto Gomez
    | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★ Paula Gonzalez
    | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★ Ryan Hackney
    Forced product on the deal, would not let me buy a vehicle without a maintenance package, telling me I can cancel it afterwards but can’t get to anyone to cancel it. Do not buy from clay cooley unless you want to be scammed. | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Gerrilyn Mitchell
    I might be the first 5 star given in a while but my service concierge, Sarah, was stellar! It took a while to get my car serviced just to see what was wrong, because the mechanics are backed up, a lot, but Sarah kept me in the loop and She got me a rental car! It’s been 5 years since I was given a loaner or a rental from Clay Cooley | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★★ Juan Sanchez
    Best place to get a new vehicle have been here twice and will continue to come here. Luis has been great with us every time and makes sure you’re comfortable with all the process. Thank you Luis and Clay Cooley for everything | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Claudia Ortiz
    | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Emma Szabo
    Quick and easy service! Sara was so nice and great with communicating! Definitely would recommend for any of your car service needs. | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★ Lida
    I took my car in for an oil change, and they assured me they had topped off all the fluids—except for the coolant. I already had doubts about some of the repairs they recommended, especially since I had just completed those same repairs two months ago. Still, I gave them the benefit of the doubt. But now, seeing that they didn’t top | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Michael Garman
    EDITED: I've increased my review from 1 to 2 stars solely because of the CFO Brandon Mitchell. He went out of his way to make my problem his problem and help us with our IRS issue (that this dealership created, EV tax credit issue). He didn't stand to gain anything from helping us besides doing what is right, so I applaud him on tha | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ casey baker
    Never had a better experience in my life dealing with finance I have poor credit history from when I was younger and have been told no or payments out of my range probably a hundred times I showed up to look at a specific vehicle used but still same price and vehicle I've been getting denied or outrageous down payment /monthly paymen | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★ Guanfu Li
    I trade in a blue bmw 330i here last month. They deserve 0 star. Mainly on the finance side. If you come trade in the car, be prepared that 1 month after is when they pay off your loan. Then they will pay to your bank at the lower payoff amount vs the amount you agree on the trade-in day. Since the auto pay might still be going on yo | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Mark Cofer
    This dealership is on top of there game from my sales lady alexa to the Gm and there service dept AJ was my service advisor top notch service I recommend this place on your next vehicle purchase . | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ Noe T (the teacher)
    Joyce Fuentes was the best car sales person ever, everything was straight forward | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Jose Perez
    Good place | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Lesley Gaylor
    This was the best experience I have ever had buying a car !!! Thank you Jacob the best salesman!!!! | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ James Brown
    Very friendly people, very reasonable wait time. | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Nabor Muniz
    El trato fue muy bueno y muy profesional en su servicio el tiempo del servicio fue muy bueno no demoraron de más y me dió una satisfacción muchas gracias a todo el personal de servicio | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Mirna Motino
    La atención de primera lo recomiendo al 100% lo tratan con amabilidad cortesía y explican con detalle en cualquier inquietud y duda q uno tenga y dan un excelente atención al cliente | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Michael Henry
    Friendly Staff. Salesman Darrius was awesome. It didn't take all day. If you need car go see Darrius Whittington. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Knitty K
    Frania and Jose are the best at what they do. I appreciate them working with me to make the deal happen. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★ 4PowerAXEL
    | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Samosa Hut & Grill (Zabiha Halal Certified)
    The leady AJ is good the guy sit on front service side no good when AJ request her to bring the truck he didn’t drive good and the shuttle driver brooks drive very fast which is no good for the customer | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ tony hernandez
    Misty went above and beyond to ensure we understood the process our vehicle was going thru.. Very know and understanding. | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Mideira Duany
    Muy profesionales y atentos | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Juan Hernandez
    No explanation..... excellent service and experience...the best !!! | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Big D
    Service advisor Lanie and the crew in the back (mechanics) got my truck up and running in record time. Service Advisor Lanie was amazing | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Brandie McGinnis
    Can’t say enough good things about Jason White and Greg, the GM. Like many of us, I was upside down on my trade in and didn’t have great credit. They knew that I was a single mother and only wanted to ensure my family was protected and safe. They worked hard to help me get into my 2025 Jeep Grand Cherokee. Very professional , transpa | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Clark Ashley
    Absolutely the best service! Lanie Neal is such an asset to the Clay Cooley organization. Very knowledgeable and does whatever it takes to get things done right the first time… five star service! ?????????? | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Pedro G
    | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Colonel Armstrong
    Dropped off the car after hours the place was well lit and clean | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Gerson Reyes
    AJ is the best she took good care of me He went above and beyond for my service needs | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Milla CQ
    Su disposición para vender es un 100 . | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Mayemi VaRo
    Excelente en todos los sentidos, el trato del servicio al cliente, los mejores precios y facilidades, te explican todo de la manera más sencilla y fácil de entender, aquí no te vas con ninguna duda ni quedan cosas ocultas. Solo iba a ver y salí muy feliz y conforme con mi nuevo Jepp Compass 2025. Además de todo me ayudaron con mi ase | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Michael Henry
    Friendly Staff. Salesman Darrius was awesome | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Adam Soloway
    Great Job ?? | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Dayrum Mitchell
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Angelique G. Colbert
    Came to see Darrius and brought a good friend of mine, Jessica, who was in real need of a vehicle. Darrius was professional and polite. Answered her questions thoroughly and was very patient with her in the process. The most impressive part was he gave options and never gave up on his customer. He pushed until she was able to drive o | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Gilberto Rocha
    Nos trataron muy bien, gracias Frania | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ A C
    | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Doug Palmer
    AJ was amazing. She is a great communicator. She kept me up to date regarding my Jeep repair. She was very knowledgeable .The pricing was very fair. I’ll be back. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Thee Mochavated One
    Misty, outstanding through the process. Thank you Clay Cooley as always. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ yvonne Jander
    Misty was awesome! | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ GREG Jones
    Great staff 100 ? | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Erik Cervantes
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Manuel Leon
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Dave Eernisse
    Went in for engine light on my 2025 RAM ProMaster 3500. Appreciated being able to schedule for next morning service. Unfortunately I had to spend most of the day waiting for parts to be ordered from two different sources which both turned out to be faulty! Certainly wasn’t the dealership’s fault. Thankfully Cooley RAM hunted down pa | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Vera Joiner
    | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Jairo Lozano
    | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ rogelio reyes
    Great customer service | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Lashawn Proctor
    My experience at Clay Cooley was excellent. My salesman Mr. Furlow was very professional, patient and explained everything wonderful. I was able to get my dream Jeep! Thank you Clay Cooley. | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Miguel Reyes
    Everyone was very friendly, clean facility and my advisor Misty went above and beyond to answer questions about my challenger and connected me to the person I needed to get an appraisal. | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★ Sandra Catherwood
    After speaking with someone and giving them my proof of income, bill and DL & SS # they told me I was approved for a 2025 Jeep Compass. They told me what my monthly payment and down payment would be and said I just needed to come in and they'd have my paperwork ready. I asked them 3 times if they were sure, because I live 2 hours fro | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Charles Dawson
    A monumental experience! Heres how it started, I saw an advertisement for "Lets make a deal". I talked with Alyson and made an appointment. I didnt know if I was going to get approved. I arrived and sat down with Chris M. and he made a deal with me on my dream truck!! I finished up my paper work with Jose M. and left same day with a | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Christine Horchak
    Purchased my dream Jeep and everyone was beyond kind and patient throughout the whole process. | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Bill Lukengu
    I went for the first time but I couldn't get what I wanted because I had no enough money to afford what I was looking for but I decided to go back again and I am today driving a nice car. I really appreciate the service | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Phillip Chapman
    AJ provided excellent & speedy service! | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Demia Ford
    The service team is amazing. I highly recommend | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Greg Amos
    | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Sushant Gautam
    | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ hervin castro
    Had a great experience purchasing my new Grand Cherokee with Carlos Sanchez made everything easy and made everything work the way I wanted. Thanks again. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Charles Estep 3
    Even though I brought my Chevy to the Dodge side they took excellent care of me I'd go back or recommend anytime | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Charlie Daniels
    I'd never buy a car anywhere else. I've always gone to Clay Cooley for all my maintenance because of the quality of people and their work. I found out the sales team, the finance team, they're all the same caliber of GOOD, friendly people! Frania made finding the perfect Jeep for us to be the easiest, most fun experience, and I real | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Steve Haralson
    Great service and my part was in stock | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Aaron F
    Great place felt very welcoming. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Kbigz Jeffers
    | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ LEEWAYNE
    They were very helpful and quick | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★ Vannah Bay
    Over priced!!! | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ Paula Hicks
    I recently had routine maintenance done on my Renegade and they were very informative on the time and amount I would be looking at that day. I appreciate the upfront details. | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Sean
    Darius Darius Darius…. All I can say is Thank you Darius and Clay Cooley for the Outstanding Experience and Also A Brand New Car, You guys Go to my Guy Darius And he Will get you Rollingggggg I’m going to give him a New Name it’s MR.MAKE IT HAPPEN. Thanks D we Appreciate you and the Entire Clay Cooley Team. | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Lyle Hathaway
    Comfortable waiting area. Coffee provided. Friendly staff. All my questions were answered. | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Mario Montoya
    | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Ismael Goutube
    | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★ Michael Mccallum
    Come see Clay…for lies and insults! Waste of time and money. Edit 4/11/25: I have sent the information requested to the email listed in the business’ reply and I am waiting to hear back. The only people I worked with that didn’t lie to me were Kyle and Chris in sales. I’ve bought and sold 7 cars/trucks in the last decade and this | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★ Heather Reeves
    BEWARE!!! THEY SCAM BUYERS! This is the most scheming and crooked auto group I have ever encountered! They have ruined my chances of getting a vehicle due to them running my credit 3 times in less than one week! The first time, they sold the car while I was in financing. Other two hard inquiries were within minutes of one another UNA | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Angel angeles
    | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Brandon shuffield
    Got me in and out quick Lanie is the best in service department! | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Esther Abrego
    | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ CHRISTOPHER NELSON
    Dropped my Jeep off during my lunch break for an oil change & tire rotation & MIKE GARCIA took EXCELLENT CARE OF ME!! Very Friendly & Absolutely LOVE THE NEW Tracking & Payment App Service. Made it extremely easy to confirm services, pay, & arrange a pickup time! MY JEEP was washed & cleaned READY OUT FRONT of the service dept when I | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Imauri Shelby
    First Time going to have service done was Assigned to Aj she was AMAZING.Made the entire process seem less and no stress ! | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Tania Cruz
    | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Christine Rook
    Another 5 stars for the wonderful job done by the service team at Clay Cooley. This visit was simply for an oil change, and they were fast and efficient. Special thanks to Laney. | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ John Bailey
    | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★ Michael Mccallum
    Come see Clay…for lies and insults! Waste of time and money. The only people I worked with that didn’t lie to me were Kyle and Chris in sales. I’ve bought and sold 7 cars/trucks in the last decade and this was easily the worst experience out of them all. I chose this dealership because I had family that worked there, and I hoped I | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Frankie Garcia
    Lanie was very professional in doing her job and she answered all my questions and I appreciate it very much and I wouldn't change anything about it | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ Jasmine Francis
    Jakob was great help during the car buying process . Very patient and hard working | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★ Isabella
    | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Dwayne Henry
    Friendly hospitality great service | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Floyd Hollins
    AJ is the best. Give her a raise! | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Shah Tarlika
    | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Gary Cates
    I would like to stress how helpful Misty was in scheduling my RAM for service. Also, for explaining the service interval needed to keep my vehicle in warranty. | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★ Jack Eslick
    | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Ken Madsen
    I vowed after I bought my 22 ecodiesel Ram from clay Cooley. I would never go back because the way I was treated and rushed out the door but now they have a new team in service and looks like I will be going back. A plus to chris and his team | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Jose Moreno
    | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Gerry Price
    Chris was patient and was friendly and did his best to meet my expectations! | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Brenda Dominguez
    | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ A. Brooks, Sr.
    | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Brenda Gutierrez
    Awesome staff! | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Marcus Grisby
    Process was great I thought with only two techs in shop that my service would only take two hours but it only took 45 minutes. Farley quick and satisfying. I would return for more services. | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★ Andrew Eder
    Liars, Unethical, Unresponsive. Three easy words to describe this dealership. Earlier this week I negotiated a car deal for a client of mine and we negotiated a specific trade value. When we arrived, the dealership changed the trade value (if you're counting, this is lie number 1). We were additionally promised that before we arrived | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Guilherme Targino
    High quality service!!!! Rolando He attended me super well and fast | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Ella Cornell
    My experience with Clay Cooley was great, the service rep Lanie has a great personality, Thank you for all you do. | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Ruben Villasenor
    | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Carolyn Summers
    Very satisfied | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Julien Yacho
    | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Demetriana Pritchett
    Darius was a phenomenal salesman! From the moment he shook my hand until he handed me keys to my new Jeep! It was such a professional and seamless process. I thank him for his effectiveness and expertise! 10/10, highly recommend!! | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Chris
    To the owner, general manager, supervisor of Clay Cooley Chrysler, Jeep, Dodge, Ram. I want to express how great Carlos was. Even though we could not come to a number/agreement, there was no pressure, no sense of guilt, and no pushback, as many other sales reps have done in the past. Carlos was professional and LISTENED to my concern | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Lidelaines Negrin piñero
    Muy bueno el trato de sus trabajadores | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ jason holman
    My service representative was very quick and informative. My car was washed and I feel comfortable with the service I received and will be coming back in the future. | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★ Allen Berg
    | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Patty Sanchez
    Thought my A/C was out, but fortunately I had disabled the dashboard vents without knowing it. The service technician was kind enough to educate me on how the system works. | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Zaira Rivera
    Great place everyone is so nice and helpful. | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Kris Boss
    | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Carol Seay
    Having been home from hospital unable to pick up car. It was delivered to me | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Rhonda Nelson
    My service advisor Sara was super friendly and knowledgeable. She even sent me with a plan of care for my vehicle’s health. Loved it that they washed and vacuumed my car too! | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Luis Lopez
    My advisor was very friendly and attentive to my needs. She even washed and vacuumed my car which was the cherry on top! 10/10 would come here again. | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Ismael Faz
    The representative was very professional and very courteous and even provided a shuttle to my house knowing it was going to stay for 24 hrs | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Antony Ramirez
    Muy buena atención al público???? | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Aadarsh Nalla
    Good buy from here and also Billy was so helpful in setting up the process and smooth process in buying .. | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Michael Schneiderman
    Took my vehicle at the scheduled appointment time and they were done quickly. Courteous service throughout the process. | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Fnu Maseehullah
    My service advisor Sara is the best her customer service great she is very helpful and fast . | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★ Alonzo Magallan
    DROP OF MY VEHICLE TO GET SERVICED AND I TRACKED MY VEHICLE AND SAID THAT IT WAS AT A RESTAURANT FOR ABOUT 40 MIN AND THEY TRYED LYING TO ME SAYING THE VEHICLE BROKE DOWN AT A RESTAURANT AND I DID NOT GET NOTIFICATIONS THAT THE VEHICLE HAD PROBLEMS.!! I UNDERSTAND THEY HAVE TO DRIVE IT TO SEE THE PROBLEM BUT DRIVING IT 15 MIN FOR DE | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Ki'aja Sutton
    | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Acevedo
    | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Kubali Sherman
    | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Tasha Jackson
    Shout out to Chris Willard for helping me out getting me approved for my 2025 Jeep Cherokee! Great customer service, will be sending more people your way! Thanks again -Tashiana | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Arles Jimenez
    | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Carolyn Howard
    I had an awesome experience at Clay Cooley | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Carol Harris
    I’d like to thank Mrs. Teresa in customer relations and Mr. Vince for helping me yesterday. I’ll be forever grateful for their dedication to great customer service ?? | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Abel oranday
    I’ve bought many cars in my lifetime but by far this is the most fun and excited I’ve had in buying a vehicle.Zac and Rasheed work together great in making my Ram Limited truck possible, I will pass on the great experience I had at Clay Cooley to friends and family.Thanks again Zac for your help-Abel O. | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Walter Velazquez
    | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Pamela Stern
    I went to this dealership to buy tires and take advantage of a special that was being offered. My regular service advisor was no longer there so I was connected with Lanie and service and she was wonderful! She took care of my car and kept in touch with me while I was waiting to let me know the progress. They work with a company call | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Leffingwell
    Great experience and easy transaction! | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Yasmin Rodríguez
    | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★ standyblades
    I’ve been buying cars at this location since 2018, but the type of experience i had today was just a nightmare. A gentle had me and my whole family sat down for one hours with no updates or whatsoever. I had to leave that nasty place. Erik, i think you’re not a good sales person, if you were really one you would have known that when | Read Full Review
    3/16/2025 12:00:00 AM | DealerRater
  • ★★★★ standyblades
    I’ve been buying cars at this location since 2018, but the type of experience i had today was just a nightmare. A gentle had me and my whole family sat down for one hours with no updates or whatsoever. I had to leave that nasty place. Erik, i think you’re not a good sales person, if you were really one you would have known that when | Read Full Review
    3/16/2025 12:00:00 AM | Cars.com
  • ★★★★★ Ericka Lozano
    | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★ Hugo Franco
    They allow their employees to steal money from customers without any solution for the customer | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Lou Henderson
    Great Service in a timely fashion! | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Elizabeth Menjivar
    | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★ Shelly Hamilton
    Do Not … I repeat DO NOT Buy a vehicle from Clay Cooley Chrysler Jeep dodge ram in irving!! They are Janky asf! Con Artist! My niece recently bought a new 2025 compass from this shady dealership! They made her bring the car back saying the bank didn’t fund her deal due to fake pay stubs. She called her salesman who worked with her an | Read Full Review
    3/13/2025 12:00:00 AM | Cars.com
  • ★★★★★ Dustin Edelman
    | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Tasia Washington
    Jakob is the go to at this location..he honestly got me in a brand new car no hassle no long wait.. | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ mattkare2008
    AJ was very informative about my vehicles needs. Thank you for bringing her to Clay Cooley Dodge of Irving. | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★ Sofia Morales
    Update one month later: I have still not been helped. They are saying they haven’t received the refund even though I have called Ally personally twice and they confirm it was sent. No problem solving actions have been taken and now I’m being ignored. I’m upset and frustrated. Will have to make the two hour drive to go in person. Upd | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Misty Fiedler
    | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Delana Price
    Phil Grayson is a good service advisor who I would highly recommend. | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★ Kathie
    If I could give a zero rating I would. This has absolutely been the worse purchase I have ever made with a dealership! I bought my 2022 Ram in Nov of 2024 and it has been in their shop more than I have been able to drive it. 3 days after I bought the truck the check engine light came on. The service department needed to change the oi | Read Full Review
    3/11/2025 12:00:00 AM | Cars.com
  • ★★★★★ Mariah Valadez
    Carlos salesman was great He was fast and straight to the point I was out within a couple hours I’m a person that asks a lot of question and he had all the answers and didn’t get annoyed ?? highly recommend | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Cesar Ordonez
    | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Moe Houssam
    | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Ismael Bustos
    Mrs. Lupita was the one who attended to us very attentively and very kindly and helped us a lot with the purchase, thank you Lupita… | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Martinon
    | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★ Anna Garman
    GO LITERALLY ANYWHERE ELSE This joke of a dealership has cost my family thousands of dollars and dozens of wasted hours trying to correct their incompetence. First, the NEW Chrysler Pacifica they sold us broke down less than 5 weeks into owning it, and was in the shop for FOUR MONTHS while the part was unobtainable. We were told to | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Anna Ibarra
    | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Sugar Hernandez
    My experience was greeted with very professional people, especially Sare. I went home very satisfied and I will definitely being going back for service's.Thank you Sara and thank you Clay Cooley | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Mikayla T
    I don’t leave reviews too often but I had to come do a special review. I was having trouble with my headlight, it kept burning out for whatever reason after getting it replaced 3x with a different shop,Jeep was able to find the root of the problem. I was so thankful to have Service Advisor Sara Iraheta working with me. She is complet | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Nehemiah Ford
    Thank you for such amazing experience!! | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Erik Saucedo
    Great experience! | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Erik Becerra
    | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Liserio
    The SUV I purchased had a few minor problems but called my sales rep and he told me to bring it back and he’ll get them to replace everything (Jakob) & (Billie) were amazing sales reps thank you guys for your hard work | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Curtis Stephens
    Very friendly and professional individuals work here. I had the most pleasurable experience. Even though I couldn't purchase a car the day I visited. | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Quaminah Foley
    My salesman, Darrius was great! He represented an amazing attitude and professionalism. Mr. Darrius assisted me getting the vehicle of my dream. | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ seanq1980
    | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★ Gena
    Was going thru purchasing process. Advised I was approved, come in up & pick your car out. We'll, after sitting here, finding out i was not approved. Was advised there was a program where they work with people who have credit issues, not true. | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Carrie Collins
    Tony was great!!! Was not with Tony I was with Sara Tony not there anymore | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Donald Willians
    Great job. Fast. Clean. And even answer questions I had about my truck. I will be coming back. | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ IvI Candy IvI
    Great Service Alexa went above and beyond. | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Christ Hernandez
    Omg thank you!! I love this dealership amazing sales man i got .. very good experience | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Juwan Crews
    Mr Charlie was a great salesman. Along with the team. I appreciate everything..... | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Fran
    Rueben was amazing. He helped me through the whole process. He reassured me that he’d get everything taken care of and he did exactly that. He went above and beyond. Excellent customer service over at the service center. He stepped right on up and got everything handled for me. Rueben went above and beyond, he even vacuumed my car hi | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ cristian chavez uceda
    Buen servicio | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Pedro Valdez (Pete)
    Honest, transparent, and great service! Ruben Martines is you guy!! | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Dan Watson
    Work done correctly and quick turnaround. | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Mike Doe
    Awesome staff . They take care of you fast and accurate i most definitely recommended anybody looking for a nice car this is your spot. I wanna give a very very thank you to luis. What a great guy and professional . He is good at what he does . 10 out of 10 . | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Ana Diaz-Angel
    | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Tommy Zamarron
    Great service and they know how to treat there costumer right | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ willyvil65
    Great service and excellent customer service. | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ stvnc44
    Ruben was my service advisor. He kept me informed of every step along the way. I used the wifi and was safe and comfortable. | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Aidan Jendresky
    I had a great experience, Ruben Martinez went above and beyond and provided exemplary service. He helped me from start to finish with my main repair and also did a catalytic converter replacement free of charge. He showed great empathy and attention to his customer and I am very appreciative of his help. | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Oscar
    Misty Fiedler made my visit very welcome. I appreciate her assistance. | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Carlyle Lockhart
    Riley was amazing. He communicated with me clearly and went above and beyond. | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Gerson Reyes
    Rubén is the best he took good care of me He went above and beyond for my service needs | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Jared McDonald
    Ruben in service was very helpful and friendly. It’s the first place I think of when I have any issues with my truck, always a great experience. | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Diane Lavinder
    | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Roofoo Hoff
    | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Debbie Lee
    There were some challenges, concerns communication is the key and you must verify everything. Overall satisfactory customer service. | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Luis Paredes
    Service was awesome but I'm a little disappointed because labor was ridiculous almost the same as the part and they took a week to fix it. | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★ Sofia Morales
    Update: I still haven’t heard anything back even after sending info to the email address provided, two more phone calls, and an email to the general manager. Absolutely terrible customer service. I have been calling every single day since 02/03, and today is 02/14—yet every single call gets sent to voicemail. I leave messages every | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Martha Castaneda
    my service advisor AJ Iraheta was amazing! | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Oscar Alexis Isaac Suarez
    ?? puntos para esa compan¨ia | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Jose Segovis
    Excelente servicio | Read Full Review
    2/16/2025 12:00:00 AM | Google
  • ★★★★★ Larry Baumeister
    AJ in service is helpful and understanding the problem I was having with my Jeep and it didn't take your Textnetion to find and repair. So A Big Thanks. | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Andres Vargas
    The staff was very helpful and this has been the easiest and smoothest car buying experience ever! They are here to help you get approved no matter ehat | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ MIJ 1990
    Loved this place would recommend to anyone | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Sam Thomas
    Service received from the service advisor was outstanding. Overall good service. Thanks. | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Guinadass
    | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★ Sofia Morales
    Absolutely terrible customer service. I have been calling every single day since 02/03, and today is 02/14—yet every single call gets sent to voicemail. I leave messages every time and have yet to receive a single call back. I have also sent emails and informed the operator that I have not been helped at all, yet I continue to be tra | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Demario Adley
    Sara was great and service at Clay Cooley is always on point. | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Kinser
    Great service took care of all my needs | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★ Michael Garman
    Bought a car here that lasted 1 month from new before it spent 4 months in the shop. It could have been avoided if the dealership had worked with me when I brought them my complaints early on but that told me to deal with it. I'll never buy a Chrysler, and never buy from Clay Cooley again. I recommend you follow my advice. | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ Jacqueline Rivas
    Great service! | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★ Benito Gonzales
    Don't come here all they do is run your credit and give you the run around. Stay away from this place. Felix Gonzales | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ gNatsRevenge
    | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Gerrilyn Mitchell
    I was treated kindly and my car was serviced quickly. | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Chris Stallings
    One of the best car buying experiences I’ve had. This was the 5th time I’ve ever gone to a dealership to buy a car and I must say it was by far the most painless experience I’ve had. Our current family car 2017 Grand Caravan threw out its transmission leaving us broken down until we Ubers to get my work car. Went around DFW looking f | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Betty
    I had a very good experience Saturday my service advisor was so good she kept me on what going on with my vehicle I nothing bad to about my experience | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★ Memphis
    Was a terrible experience went in Saturday to buy a Ram 1500 Rho called head and spoke to Erick. Was told the vehicle was there all was well keep in mind we drove from South Grand Prarie. We get there and sit around for 20 mins at his desk till he comes back and says "we can work on payments" turns out i was lied to and they didn't h | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Jackeline Gonzalez
    | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Gene'O
    Lied. Piles on a BS warranty that doesn’t even cover the hybrid battery, wouldn’t not suggest anyone go here to purchase a car., Unless you want something to complain about. 4 weeks and I still don’t have the title. | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Carolyn Beavers
    Took my car in for the final free oil change that was included when I purchased my car. Although it took a little longer than normal to have the oil change done, their shuttle service was quick to drop me off at home and also pick me up when it was completed. Great service and service advisor, AJ, was quick to respond to my questions | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Bruce “Hulk” Kaposta
    Sara was the best she helped me with all my questions and concerns!!!! As well with Chris from corporate! I feel horrible but I forgot my mechanics name but he was great as well!!!! Prior appointments have not been great I had water put in instead of windshield wiper fluid. They bent my license plate! Also some of their employees see | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Claudia Marin
    I was lucky that someone recommended this place to me. I was really impressed by the professionalism and speed in acting on my car's problem. I would like to thank the team at this place, from the assistant to the guy who made it possible for my car to respond positively to the work and effort put in to make this happen... thank you | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Luigi Bianco
    I had my jeep booked in and looked after by Ruben and he was superb, great service and excellent communication | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Vanity Sanchez
    Philip and Chris in the Service department went above and beyond to help us fix our Jeep Wrangler! Great pool of knowledge, answered all of our questions with extensive detail and clarity. Helpful communication on timing updates were also appreciated. Thank you Philip and Chris at Clay Cooley | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ jaime almendariz
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    2/4/2025 12:00:00 AM | Google
  • ★★★★★ C C
    Huge shoutout to my exceptional service advisor, Sara I. She turned a potentially frustrating experience into a pleasant one by proactively reaching out about unavailable services, offering alternatives, and being transparent about timelines | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Norman Snodgrass
    Ruben Martinez was so professional and so super nice! | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★ jennifer cline
    I sent my sister here to buy a car. They bait and switched her and she said no. To bad they dont sell the cars they advertise. Bad business, bad service. | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Max Nipon
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    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Benfrankk Davion
    The best dealership i ever been to was real respectful fast and great at their jobs !! | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Doc Parker
    Excellent | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ StayTrue ToGoodService
    Sara was fantastic. Such a sweet and bright young lady that didn't give a crappy answer to anything instead went and asked to accurate info. I will make the drive from Midland t Irving just for this kind os service!!!! Midland Dosge is HORRIBLE customer service | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ DllsKenBb Dallas
    Beautiful and great services | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Celena Terrell
    My salesperson was Kyle. His energy was phenomenal and he made my car buying experience easy. I told him what i was looking for and he definitely made it happen. | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★ Edward Mendoza
    Here’s a professional yet firm review you can post about your experience: Review Title: Negligence and Poor Service – Could Have Been Dangerous I brought my truck to Clay Cooley in Irving TX in November for an oil change, paying over $100 for the service. A month later, after minimal driving, I noticed oil leaking onto the ground. | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Moffitt
    Great experience from top to bottom. Sales, management, and business office all top notch. | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Simba
    | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Alex Barillas
    Misty me atendio muy bien y solventó todas mis dudas sobre los arreglos que se le hiceroa a mi troka. Un servivio muy profesional | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Mrinal Singh
    I don’t generally do reviews unless I have had exceptional service provided. I had the pleasure of the service from Ruben Martinez, the service advisor at Clay Cooley CJDR in Irving, for a recent issue with my 2024 Jeep Wrangler 4XE. I was experiencing a high-speed wobble, and Ruben went above and beyond to ensure the problem was pro | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Anthony
    | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★ liz lummus
    Went in to look at a used car for a cash sale. "Billy" tried a bait and switch. As soon as I walked in he said the car I wanted needed a lot of work and that his manager said he couldn't sell it to me. Really had wanted to look at a different one, but apparently it was in the Plano location. Not a trustworthy dealership. I spent $40 | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★ Lizbeth Sanchez
    Went to get information on a recall for my Jeep. Victor immediately asked me to take down his cell phone number and when I hesitated he asked "Whats wrong? Are you married? You can put my name under Victoria." His questions and behavior made me uncomfortable. Definitely won't be returning. | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Steven Ford
    You looking for a car or truck go here and ask for Carlos He will do everything to make sure you are happy and get the deal done. | Read Full Review
    1/26/2025 12:00:00 AM | Google
  • ★★★★★ Tavonne
    Frania was great! They made this whole process simple and easy. | Read Full Review
    1/26/2025 12:00:00 AM | Google
  • ★★★★ 620 orneva
    Charlie is who I worked with he is direct and knowledgeable of the car purchasing process. | Read Full Review
    1/26/2025 12:00:00 AM | Google
  • ★★★★★ Carolyn Spencer
    Everything went so well and the salesman was great and everyone was prompt and nice, this was in Irving | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Mike Hughes
    | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★ Roxana Renee
    Don’t buy from this dealership. Don’t service your cars at this dealer. I took my jeep in and they didn’t offer a loaner. Something simple took a week and they messed up something else. Completely incompetent. At this point they need to get sued for their negligence. | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★ Yancy Garcia
    This place is the worst. The servicing center employees don’t know what they’re doing. They lack communication and do not stick to deadlines. I took my jeep in for servicing and they messed up more things. They offered no solution. I don’t have a vehicle to go to work or to drive at all and they couldn’t care. | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Pedro Sail Molina herrades
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    1/22/2025 12:00:00 AM | Google
  • ★★★★ Denis Fernandes
    The entire customer experience from buying to service is terrible I had a really bad purchase experience 2 years ago. They add protection packages to you, that you cannot remove and when you try to use them it's impossible... they tell you to contact another company that is responsible for it. The staff is not helpful, and do not tre | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Ivan Castillo
    Great job like always Thank u Misty | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Cecilia Nicholas
    Grate customer service | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Ana Torres
    I just got my brand new car and Rasheed was amazing! The best car dealership experience. It was fast smooth and effortlessly amazing. | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Miguel Solis
    I have been unsure in the past about getting my car repaired and serviced at dealership. However my recent experience changed my mind, Ruben Martinez was immediately on the ball with what is going to happen, the cost and consistent communication. If I have any issues I can't solve will come here immediately, and do yourself a favor, | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ James Lea
    Great experience as always. My service provider Riley is alway top notch and professional. I look forward to my next service. | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Corey Nixon
    My service was great fast and good love the people that worked there thank you | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ David Hoston
    The bad weather made it a little longer than I would have liked but that's nature besides that it was a good experience Riley kept me up to date and was very polite and understanding I can't complain I will take my car back there again if it has any problems they fixed the problems | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Lathon Gleghorn
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    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Sherief Gharraph
    5 Stars - Excellent Service! I recently purchased a preowned RAM 1500 from Clay Cooley in Dallas, Texas, while living in Ohio. Charlie was incredibly helpful and professional throughout the process. The transaction was smooth and seamless, even with me handling everything remotely. When I flew to Texas to pick up the truck, it was re | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Mary Castillo
    Excelente atención y excelente negocio estamos contentos con nuestro nuevo auto muchísimas gracias | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Rich Hall
    Eddie did a great job diagnosing and fixing an electrical problem with my 2022 Ram 2500. Kept good communication thru out the repair. I will for sure be taking my truck back to Clay Cooley Irving Chrysler Jeep Dodge. | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ gimador
    Very knowledgeable and friendly staff! | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Jose Trejo
    Excelente atención y trabajan para ayudar muy bien | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Josh Kallmeyer
    Tried to sell me a vehicle. Was denied everywhere for credit. Purely because they misspelt my name. Only to discover 3 weeks later they misspelt my name (instead of Joshua they applied under "Jishua"), then misspelt my co-signer's first name - instead of Marnie wrote "Marine." Thanks for the stupid, unnecessary dings on my credit sc | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Scott Mostrom
    They always take good care of my Vehicle's needs ?? | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Kyle Chambers
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    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Esparza
    I had the pleasure of buying my last vehicle at this dealership, completely over the phone, super easy process with their system, great staff. They took care me and helped me get the vehicle I wanted. | Read Full Review
    1/11/2025 12:00:00 AM | Google
  • ★★★★★ Patrick
    Excellent Service! | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Floyd Hollins
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    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Anais Piccone
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    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Bradley Rogers
    The repair was do correctly. My service advisor took me into the garage to check on the progress. Very positive. | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Marquette Stevenson
    Awesome customer service! | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★ ron moyal
    Professional and dedication with great customer service. Thank you everyone and specially DAVID ???? David left as of 1.9.2025 | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Jackson
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    1/8/2025 12:00:00 AM | Google
  • ★★★★★ Michael B.
    This was my second time to Clay Cooley for an oil change. I had Daniel as my Service Advisor and he gave excellent service. Before committing to the job he made sure they would get me in as I did get there late afternoon. Overall satisfaction delivered just as the time before. | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★★ John Lotulelei
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    1/7/2025 12:00:00 AM | Google
  • ★★★★★ MALANDRO Oficial
    | Read Full Review
    1/7/2025 12:00:00 AM | Google
  • ★★★★ Jason Chinchilla
    Don’t buy from Clay Cooley! Save yourself the hassle and try to buy from someone that doesn’t have the old business dealership model. They sold me a vehicle at night time and didn’t wash it correctly after the sunlight came out the following morning so we took it back to get cleaned again. They missed simple items like old soda syrup | Read Full Review
    1/7/2025 12:00:00 AM | Google
  • ★★★★★ Blake Williams
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    1/6/2025 12:00:00 AM | Google
  • ★★★★★ Danny Linan
    Awesome people they work with u and help u get ur car done very very very awesome My rep was Misty from jeep in irving tx she help me alot | Read Full Review
    1/5/2025 12:00:00 AM | Google
  • ★★★★★ James Benham
    Charlie really helped me get a truck worth an impossible situation . His patience and excellent customer service was really appreciated. Really recommend him for your car /truck buying needs | Read Full Review
    1/5/2025 12:00:00 AM | Google
  • ★★★★★ Rakia Lawrence
    Listen, I recently went to Clay Cooley to purchase a truck. I had a truck in mind and I’d already went to a different location to test drive the vehicle. I had an unpleasant experience with a different salesman. Charlie stepped up to the plate and set the bar HIIIIIIIGH! I was ready to walk out and go somewhere else. But this guy ca | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Raymond Holmes
    Charlie at Clay Cooley JEEP and Irving worked Hard for my wife and I to get us in a vehicle. Thanks again Charlie ! | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Yamiliz Hernandez
    El trato fue excelente!! | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Brady Lynn
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    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Brian Galindez
    I called a dealer Jeep close to my home, my car stop working and that dealership told me it will take 5 days just to get a diagnosis… I decided to drive 40 minutes to Cooley, guess what, no only they offered me the best customer service, they did find out and make my car work again within 2 hours ?? not changing this guys!! | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Christine Rook
    5 stars for Clay Cooley and the fantastic service I received in getting the battery replaced on my 2018 Rubicon. Special thanks to Kerri Chan, Joel, and Chloe for the first-rate care. | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Jordan Johnson
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    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Angel Oviedo
    Starting with lupita my sales person she was awesome she made sure I went in got approved and when I came back with my wife we drove out with a 2025 jeep grand Cherokee great help and great customer service she made us feel like family while being super Profesional | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★ Christine Snow
    Service department is full of scammers. Took my jeep in because of a check engine light. Got the code myself. Before even checking my car they told me it was going to be 1800.00...after doing some research on the code found out that I may just need a system update. Do NOT USE THEM !!! Also service charges 230$ an hour. Complete robbe | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Azael Franco
    Good services | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Whitney Bromsey
    I rated it 5 stars because I have bought multiple cars and dealt with many dealerships but Charlie was very pleasant and reassuring from the first call. Made the process very simple and explained everything in detail. Very nice and professional customer service. | Read Full Review
    12/29/2024 12:00:00 AM | Google
  • ★★★★★ Diana Smith
    I had a great experience at this dealership a couple of weeks ago, and worked with Charlie Cook to drive off with my dream car. He was super friendly yet professional and helpful through the entire process. If you’re in the market for a new car I would highly recommend reaching out to Charlie. | Read Full Review
    12/28/2024 12:00:00 AM | Google
  • ★★★★★ Claudia Del angel
    Tuvimos cita para servicio para mi camioneta siempre teniamos malas experiencia pero el día de hoy fue magnifico nos atendio RUBEN MARTINEZ y fue una gran experiencia sin Duda alguna nos explico todo y nos ayudo en todo ademas el tiempo que nos dio para el servicio fue exactamente el tempo que demoro 100% recomendado | Read Full Review
    12/28/2024 12:00:00 AM | Google
  • ★★★★★ Samir Rosales
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    12/28/2024 12:00:00 AM | Google
  • ★★★★★ Shay Sides
    Reuben was spectacular! Incredible in every way! | Read Full Review
    12/28/2024 12:00:00 AM | Google
  • ★★★★★ Shanya Jackson
    Worked with Misty on a recall for my Chrysler 200 got me in was very polite and great communication. Got me in and out in a Jiffy | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Anjana Thapa
    Mr. Charli is great person supportive, polite. | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ santilla smith
    I’m from Oklahoma , and I stopped here at this location for an oil change, they noticed a coolant leak in vehicle I told him it was time for me to get rid of it . The guy from service which I forget his name didn’t hesitate to get me with Chris one of the sales man there him and his team got me in out with better I recommend this lo | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Cristian Castro
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    12/27/2024 12:00:00 AM | Google
  • ★★★★★ James W2
    Great job! | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Ben Espinoza
    Fast, Simple, & Understanding!…. | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★ Stephen Smith
    Started out as a 5 star experience. The sales staff worked hard on the price of the new Charger and gave us above market value on are trade in. After the sale is when the problems started. A month and a half later they still have not paid off my trade in. This has had a negative impact on my credit. I have called multiple times and l | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Shawana McCall
    | Read Full Review
    12/25/2024 12:00:00 AM | Google
  • ★★★★★ Walter Dunn
    5 | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ James W2
    | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ Abdul Kareem
    An update to my previous review , my issue was taken care of with great customer service . | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Morales
    Derek was very helpful ! Did everything he could to find the issue with my vehicle ! I will be coming back if I need any other things done (: | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★ bianca davis
    This has been the worst experience of my life! I purchased a car but couldn’t even drive it off the lot. I canceled the transaction, but nearly three months later, the contract is still unresolved. The dealership has been avoiding the financial company, failing to repay the car loan. As a result, I’m stuck with an auto loan in my nam | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★ Kemaurrius Mcgee
    The only reason I am giving a star is because I'm not able to leave none, I really wish I was able to. Avoid This Dealership at All Costs! I recently visited Clay Cooley Dodge with the intention of purchasing a vehicle. From the moment I walked in, I was met with indifference and a distinct lack of customer service. The sales repres | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ Gerald Peoples
    Service Dept staff showed great customer service. Kept me updated through out the car repairs process. I was very pleased and looking forward to my next visit. | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Thom Quint
    A nice job by Daniel. It was my second-time using Daniel. Besides being quick, he even managed to save me some money! | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Walter Dunn
    | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Tanner Buenzli
    Ruben took great care of me and got me in and out quick, he called to update me as needed. | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Tribble
    Great service! | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Luz Lozano
    They were good | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Juan Morales
    Had the best help to buy my 2nd vehicle there | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Katia Xiong
    The car dealership took care of my car diligently and with care. | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★ Nv MeXO
    Called to see if they had a part and they said it was a special order part.. so I told the salesman “ (He never gave me his name) that I would make a trip and before I could even finish he just hung up. | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Olivia Suter
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    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Kenya Dunn
    I had a wonderful experience with Ms. Misty while I was having my oil changed! Her customer service was superb!!! She made me coming back to the car lot that did me SHADY was worth meeting her. | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Katia Xiong
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    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Dan Watson
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    12/17/2024 12:00:00 AM | Google
  • ★★★★★ James Hunter
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    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Kaylin West
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    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Noah Cuffle
    Ruben Martinez was great to work with! Provided excellent service and got me on my way quickly. | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Katherine Burrell
    | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Debra Kimberlin
    Thumbs up for these hullguys and gals. They are so amazing and professional and went out of their way to make things happen for us. I will totally recommend this dealership. | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Freddy Ramirez
    Very helpful and informative. Misty was my advisor and she reminded me about my mileage services that are needed to get done and scheduled. | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Adam Godfrey
    This is the best Jeep service center in DFW! They’re honest and communicate what’s going on with the vehicle at each step. If you’re going to buy a Jeep… go see Clay… but if you need your Jeep fixed… go see Misty or Kerri at the Clay Cooley Jeep service center! | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★ Kyle Thomas
    Did a good job getting everything fixed with my recall | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Infamacy
    | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ David Williams
    | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★ Anthony Calhoun
    Buyers be sure to overlook the whole vehicle after signing and "cleaning service". I bought a 2020 Jeep Gladiator and during my test drive/overlooking of the vehicle the EXCLUSIVE wireless Bluetooth speaker that's behind the rear passenger seat was present Because I remember thinking of using it and how it was a cool feature from Jee | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Dee Jackson
    I had a phenomenal experience…. Couldn’t have left any happier… Thanks again | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Zepeda
    Thanks to Antonio for welcoming us in so late in the evening and staying til so late at night! You're the best! | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Nicolas Paredes
    Great Service and finally got experience people to fix my car. I went to other shops n couldn’t fix it , thank Ruben for helping me will definitely bring my car back again… | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Patrick
    David was an amazing. He took great care of me and my truck | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ J7M2G
    | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Micky McDaniel
    Excellent service. I always appreciate the thoroughness and kindness from all of th service advisors. | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ M T
    Great service. Communication was top notch, service staff were polite and professional. | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ runa sirpal
    Very quick and smooth processing. We were out with new car in an hour . Kyle Ruder gave us all the information needed and made it smooth. | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★ Abdul Kareem
    Let me just start by saying I rarely ever get negative reviews unless the service is really that bad. I am writing this dealership one star, and that is based on their level of communication . I call for an answer regarding a case on my jeeps service then after being on hold for 10-20 minutes They shut the phone on my face , I called | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★ Andres Orellana
    I purchased a 2024 Nissan Rogue on October 4th, and the dealer provided me with a temporary license plate that expires on December 8th. It has been 60 days since I bought my car, and the permanent plates are still not ready. Despite my inquiries, no one has given me a valid explanation. They blame the person in charge of processing c | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★★ Tramaine Hines
    I appreciated the professional and very timely service and vehicle repair suggestions. | Read Full Review
    12/7/2024 12:00:00 AM | Google
  • ★★★★★ Rigoyosmar Ramirez
    | Read Full Review
    12/7/2024 12:00:00 AM | Google
  • ★★★★★ Cat
    Kerri in the service department is amazing. I can not recommend her enough. She did what no one else was able to do for me, she retrieved my vehicle, fixed the problem, and had it all done in one day. Definitely call her before trying to fix anything on your own like I did. She's awesome! | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Tra Dub
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    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Isabell Hernandez
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    12/4/2024 12:00:00 AM | Google
  • ★★★★★ tammie williams
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    12/3/2024 12:00:00 AM | Google
  • ★★★★★ cathy galvan
    Awesome customer service! Extremely happy! Special thanks to Rene Galvan for the smooth transfer of obtaining new vehicle and trading in my old one | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Mccleary
    Dale was excellent, very communicative and did more to earn our business than any other individual from many other dealerships. He was very welcoming and helpful. We were beyond happy with the experience and would easily consider Clay Cooley Dealerships again because of this! | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Niecey B
    The best ever!!! They always make a way and will always work with you. | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Clemente Montalvo jr
    Very friendly and helpful | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Lucas
    Great customer service | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★ Michelle Bottorff
    I am writing to express my dissatisfaction with a recent service performed on my vechicle, 2023 Dodge Durango. I trusted Clay Cooley Dodge Irving to deliver quality and reliability. Based on my situation from purchasing my vechicle last year to my recent service expirence, I cannnot recommend purchasing a car from Clay Cooley Dodge | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★ The Rocky Road
    Brought my ram in for transmission issues, left truck for two weeks, reset on transmission was performed after two weeks of having the truck, issues returned the following day in my ram no difference after reset. Have been waiting over a month now for a loaner vehicle to get the transmission issue resolved not just an update that doe | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ terri cole
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    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Teresa Gracia
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    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Terrance Greer
    Any time I bring my car in for maintenance, I'm always greeted with reassured confidence that my car and it's needs is in the best hands... Since I bought my car back in 2020, I only bring it to Clay Cooley dealership no matter what needs attention... | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Demondre Tasby
    People really nice friendly | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Ola Johnson
    Clay Cooley Irving Chrysler Jeep Dodge Ram didn't just provide service to me, it provided peace of mind to me knowing that my Jeep Grand Cherokee Limited was serviced by true professional mechanics specifically trained and experienced to repair my vehicle properly and efficiently. I would highly recommend them to those in need of a t | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★ Kelsey Penn
    Worst car buying experience I’ve ever had. I’ve personally reach out to Clay Cooley himself due to the PURE disrespect and lack of attention to detail causing multiple careless mistakes of James Maxie and Justin Villa. Mistakes like sending the wrong vehicle and vin number to the bank lender. When reaching out to lead HR Linda Grover | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ Edwina Lopez
    Very happy with clay cooley very professional and they will let you know if you need something else done and let you take the initiative if you want more work done on your car first | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★ Mark Parra
    Cuando compras todo clay cooley es super amables y serviciales el problema es cuando ya compras y vas a servicio, son las personas mas déspotas que puedes encontrar, lleve mi gran Cherokee a cambio de aceite y luego luego te envuelven con sus paquetes de afinación, acepte uno con lavado de inyectores o Dios fue mi error, saco mi cami | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Raychel Blake
    Chris Moore at Clay Cooley Dodge in Irving, TX provided outstanding service during my recent purchase. His knowledge about the vehicles and genuine enthusiasm made the car-buying process smooth and enjoyable. The experience at Clay Cooley Dodge started off bad with a different salesman but Chris Moore stepped in after my disappointme | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Cande Yanez
    Buenos servicio | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Lauren Peacock
    Tray and Charlie got me in my dream car! They worked hard to get my payment where I needed! Thank you both so much!! Y'all are the best!! | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Kim
    Best customer service ever! | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ YOAN SANCHEZ
    | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Henry Rollins
    My service advisor was awesome ?? | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Lorilee Litherland
    Kerri and Misty went above and beyond to get me back on the road after my Gladiator broke down on I 30 while towing a camper. The technician, did not catch his name unfortunately, performed some amazing troubleshooting, as this was intermittent and not something obvious. Extremely impressed and wouldn’t hesitate to bring my Gladiator | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★ Raynard Singleton
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    11/16/2024 12:00:00 AM | Google
  • ★★★★ murtuza h
    *0/5 Stars - Disappointing Experience at Clay Cooley dodge ram and jeep dealer Irving Texas Near airport freeway 183 I recently visited Clay Cooley dodge ram for a routine oil change, but unfortunately, my experience was far from satisfactory. The service took an unacceptable four hours to complete, with zero updates from the service | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Dre Elite
    Great service | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Henry Laurent
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    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Darriny Weatherall
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    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Jairo Monsalve
    Excelente atención, la señorita Frania es muy profesional y es muy amable, gracias | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Danielle James
    Lupi helped me find the car of my dreams and was of excellent help. | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Cecilia Nicholas
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    11/13/2024 12:00:00 AM | Google
  • ★★★★★ John Villareal
    Awesome job | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Joey Barajas
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    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Robert Longoria
    Chris Moore did a phenomenal job and worked extremely hard to get me into a vehicle. Thank you so much!!! Go see Chris!!! | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Marisol Guerrero
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    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Lorain Cancel
    I had the most awesome experience getting my first ever dealership vehicle, With Luis Ortiz assistance with this purchase I truly don’t believe there was a better fit for me he had so much patience guiding me through the process and with making sure I left that dealership with exactly what I wanted and nothing less im extremely sati | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Ailin GALINDO
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    11/11/2024 12:00:00 AM | Google
  • ★★★★★ amada valenzuela
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    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Raul Cortes
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    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Nekeyia Jones
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    11/11/2024 12:00:00 AM | Google
  • ★★★★ Nicholas Gonzales
    Called for information about a part and once the part was identified the parts technician simply stated the amount the part costed and that it was on back order and hung up the phone. Horrible customer service. | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Oswaldo Perez
    | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Edward VanLopez
    I called and got a fast appointment. Took my truck in early Saturday morning and I was on my way within 2 hours. | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Jeannie Skinner
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    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Chapa
    A Big Thank you to David!! It’s feels great to always get a Huge family welcome when I get my Jeep Gladiator serviced. In this case it was in shop for repairs. Team did a great job repairing my jeep. | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ sylvest george
    Frania is the best she’s easy to talk to and delivered on everything she promised if your planning on visiting this location you should definitely ask for Frania Garcia | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★ Fuego Novelties
    Jakob thought he could screw us over. He tried to steal from us. We've given this bum thousands before, he must've really been down bad to let $900 be the difference. | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Maria De La Luz Muñoz
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    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Brian Doublethetrouble
    I was put into a 2021 Renegade at c a really good price. Following an issue with the title, Clay Cooley was able to swap me out with another 2021 model with very near the same mileage as prior. They took care of everything in just over an hour. I was very nervous, but they came through. Everyone in that showroom was professional | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★ Michael Garman
    Was sold a LEMON from this dealership. Lasted 1 month, and has electrical issues they can't fix, as the car has been in the shop for a MONTH. The Chrysler rental car coverage covers only $40/day for 5 days, and the dealership has been USELESS. DO NOT BUY A CAR FROM HERE. It has cost us THOUSANDS of dollars and a great deal of perso | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★ Angry Texas Buyer
    Horrible Service and Customer Experience I had an extremely disappointing experience with Clay Cooley. From the moment I arrived, I felt as though I was just another number rather than a valued customer. The service department was chaotic, and despite having an appointment, I waited far longer than expected without any communication | Read Full Review
    11/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ Stephen Galloway
    Luis is great! | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Adam Soloway
    | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Chris Townsend
    They have taken better care of my car needs than the original dealership i got my car from! | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Yoandry Labrada
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    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Faith Young
    They are friendly, informative and efficient. I’ve had a great experience at Clay Cooley. They also toke the time to wash my car, and I very much appreciate that. They are wonderful! | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Gray
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    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Scott H
    Frania made the process quick and easy. Thanks again ?? | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Guilherme Alves
    High quality service!!!! Seller Luis does not measure efforts to make the customer satisfied | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Francisco
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    10/29/2024 12:00:00 AM | Google
  • ★★★★★ samuel santillan
    Service Advisor Tony Johnson always provides outstanding cust service. | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★ Brenda Avila
    The reservation process online is easy. However online it does give you the option to request a loaner. When you show up to the dealership for your appointment of service, expecting everything to run smoothly they hit you with the " We don't have any loaners available". This has actually been the 3rd time this has happened to me for | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Eric Scott
    Dale Wallace was the best got me what I wanted in a timely manner all paperwork was done and ready for me to sign when I arrived. Great customer service great personality great guy 10 stars in my opinion | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ M.R. McClelland
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    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Michael Fowner
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    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Charles Alexander
    Efficient and professional experience! Riley, sales representative, was helpful and courteous throughout the whole process. Keep up the great work Team!! | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Thom Quint
    A nice job by Daniel. It was my first time using Daniel and my mainstay (David) wasn’t able to assist me this time around. | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Tana Rodriguez
    This is my second time here getting service both times the experience has been horrible. I request service and I receive my vehicle back missing some of my request. I have also tried to have other work done and I got a run around and never was helped. Like I told the advisor on this last visit I won’t be returning. FYI After posting | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★ Sergio Arellano
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    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Christine Rook
    I'm a proud 2018 Rubicon owner. Thank you Clay Cooley for a great experience -- quality work and fast. Kudos to the entire team and special thanks to James Shelton and Chloe. | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ leanne mcquilkin
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    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Yocelin Nunez
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    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Diamon gutierrez
    Billy was very helpful and very nice. Was a great sale man and will definitely be coming back with him. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★ Josep A. Franco
    Went for an oil change and they returned the Jeep without the engine cover. They would not accept responsibility afterwards. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Oscar Andrade
    Service Advisor David took really good care of me also with my recalls on my new truck I didn't know about. God bless you ?? David | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Washington
    Clean and friendly ?? | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★ Tana Rodriguez
    This is my second time here getting service both times the experience has been horrible. I request service and I receive my vehicle back missing some of my request. I have also tried to have other work done and I got a run around and never was helped. Like I told the advisor on this last visit I won’t be returning | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Harris Hurley
    Fantastic experience. Derek makes any car trouble a breeze! | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Maria Godinez
    Picking up my son from work | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★ Brandon Rose
    Scheduled an appointment for oil change and tire rotation. Asked them if they're sure they will be available at appointment time. They said yeah. Appointment was at 11:30 am today. It's 2:11 pm and they just took my truck inside 10 minutes ago. It's a car dealership, so what's new? | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ R Mouton
    Lizette was very helpful and has excellent customer service!!!!! | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Ana I
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    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Chenayla Gibson
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    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Ismael Moreno
    Excelente. | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Maria Barnett
    Tony was great and provided excellent service! | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Michael Ducote
    What a great experience from the moment we went on line to look for our vehicle. Carlos Sanchez was an amazing sales person that asked all of the right questions to help us get the vehicle that we were looking for and followed up with the answers that we were asking. He was an incredible ambassador for Clay Cooley and all of their te | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Zachary Arvizu
    | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Edgar Mejia
    Lissette Caid was great .! 10/10 | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Rick Guzman
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    10/12/2024 12:00:00 AM | Google
  • ★★★★★ west dallas TX
    | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Tim Gundlach
    I have had so many problems with another dealership service department, so came to see Clay. I'm glad that I did. Their service department is fantastic. Derek Canterbury, the Service Director, is by far the best in the business. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Mark Cohlmia
    | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ KIMLA WRIGHT
    Frania was amazing! She truly cares about you and your satisfaction! You can trust her with your selection! She’s all action! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★ David Asentista
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    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Jose Rodriguez
    | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Clakley
    Flawless experience!! Drove from San Antonio to purchase car I had to have and everything I wanted was done to perfection. This is how it's done!! | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Chandra Hargrove
    My sales person Brandy B. And finance guy Jose were phenomenal. They were so helpful and listened and did their thing. BUT the title clerk Deanna S. is rude and unprofessional. It is well over 2 mo since I bought my Jeep and I still do not have my plates. I contacted them a week before my temp tag was out and was told I should be get | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Isai Rodriguez
    5 STARS for the outstanding and professional service I recieved from Luis Ortiz. He help me out to find the right vehicle and answer all my questions. I never meet a salesman (Luis Ortiz) that really cares about his customers. I definitely will buy another vehicle from him. Clay Cooley dealership have great facilities and professiona | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Booth
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    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Agustin Romero
    Exelente servicio personal muy amable | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ ArabFilmz
    I usually come here for services, always a good experience. | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ David Bress
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    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Ezekiel Gonzalez
    I was greeted right away by Lissette when I pulled into the service drive. She was very professional. Asked simple questions & understood what I needed. In the end she sent me a text with pics tired explaining what needed to get down to my truck. | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Vaishak R Nambiar
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    10/4/2024 12:00:00 AM | Google
  • ★★★★ Chris Martinez
    | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Estrada
    Ray our service tech went beyond to care for my wife's vehicle. Much thanks to him and the team over there. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Olga
    Everyone at Clay Cooley is so very professional and kind. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Sonia Keesoon
    David at the service dept. Was very knowledgeable and polite...Took care of my pickup truck the same day, keeping me informed through the process.... Thank you David and his team! | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Ruby King
    Fast and best service ever?? | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ tony hernandez
    | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★ Diaunte Ceasar
    Updating my review my car has a recall and I call to ask about the replacement parts and was told it was none of their concern even though I bought my 2023 jeep renegade from them terrible customer service!! I was told to contact a jeep dealership and wasn’t even offered a phone number! I purchased 2 cars here I will never go back! | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Clemencia Cortez
    | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Gerald Peoples
    Service person Tony Johnson has great customer service & great communication. Explained everything in details & understanding. Made me feel I left my car in good hands. Definitely will be returning my car for future repairs. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Aubrey Branch
    First time at a dealership were everything ran smoothly, didn't spend the whole day there. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Jose Cordova
    Went in for quite a few services and was done before noon! They were able to provide me with a free ride to work. Tony keeps me posted on what services are needed and is willing to go above and beyond to help! | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Brian George
    They were very helpful and nice they took time to explain everything to me and how lone it was going to be and everything | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Angela Taylor
    | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Joe Lee
    | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Sandi Sands
    Tony was thorough and did a great job. Answered all my questions and no surprises! | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★ Jorge JLDieselZ
    remember one time in the service department a woman named Kerry Chan, to begin with, a very bad presentation because the robust woman was eating at her desk. I imagine that they must not have a break room or something like that where employees can eat any way. I brought her a couple batteries in the morning just to verify if They | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Tiffany
    | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ James Lea
    My service provider was top notch. Even with the couple unforeseen hiccups I had with my truck, they made sure to keep me updated and give me transportation to and from my doctors appointment that I had that day. | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Tye wise
    The Clay Cooley Crew took good care of my 2021 wrangler!!! | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Julien Perez
    9/24/2024….. David in the service department is OUTSTANDING! Professional and direct! No delay and fluff with explaining issues and next steps! If you go to Clay Cooley, ask for David out the service manager Derek! These gentleman will be direct and get you taken care of and back on the road to enjoy your Ram! 10-Stars for the S | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Evelyn Torres
    My advisor Tony was excellent. He was very clear about my 2023 Dodge Ram truck's maintenance schedule. He explained what was recommended and pricing. The unit was ready when he said it would be. I really appreciate his professionalism. | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Eric Bowie
    Had an amazing experience. I always take my truck there for great service. They even replaced a recall part for me while fixing it. | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Juan Mejia
    | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Niecey B
    | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Fahad Md
    Good response from Dave I like the way he take care of my vehicle every time I visit | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★ madejah smith
    Do not purchase a vehicle from this dealership. I worked with Coleman as my salesman and have had the car for two years, but only had it in my possession for 11 months due to constant repairs. Just two months after buying the car, the transmission completely failed. I was never informed of any warranties, and the finance department r | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Nekecha Williams
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    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Cristian Flores
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    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Dixi Sagastizado
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    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Danny Barnett
    Good | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ herman rojo
    Good service. They make connections with your parts warranties and service contracts from retailers to replace your warranty parts. | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Roger Gonzales
    Service attendent was quick and professional. I was in and out. She ecen went over items i need. | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Joy Lamb
    Thank you so much! I truly appreciate the great customer service I received today. Mr. James Shelton thank you for taking the time out to explain to in details the service I need on my vehicle. Then explaining the timeframes to me. Exceptional customer service ??! | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Jesus Rodriguez
    Great work …my advisor Lissette was on it !!! | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ charlie smith
    All people are professional | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Andrea Garcia
    I was attended immediately, was updated everyday my car was there on where they were in the process. I appreciate the communication and the kindness of the staff | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ L. Edwards
    | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★ Kaleb Davis
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    9/20/2024 12:00:00 AM | Google
  • ★★★★★ William Tovell
    Comprehensive review of what my Jeep needed. Friendly and informative. Thanks Tony! | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Dwight Banks
    Service rep was awesome | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Adam Morgan
    | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Rick Doglas
    Great service! Tony is the best!?? | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Mizz Coco
    I love Mrs Kerri | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Barbie Gold
    I wasn’t very enthusiastic about having to take my 2017 Jeep to the dealership for a check engine light, Actually, that’s the last thing I was wanting to do but my service advisor. Tony made things good. I was in and out of there within two hours and it was actually an OK experience. I will definitely go back to Clay Cooley Chrysler | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Barnette
    Tony has been my primary service writer for years. I always feel that I can trust him and that he’s looking out for my best interests, making sure the job is done right. | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Wendy Miranda
    Always nice & helpful with my 2014 Challenger | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ nicholas nelson
    | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Kathy Mitchell
    Friendly service! Left vehicle, was given courtesy ride home and picked up once completed. Great service by the service advisor,Tony. | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ K Mack
    Awesome job with my service! | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ Mike Maina
    Great communication throughout the whole experience. | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Larry Jackson
    David was very pleasant to work with in addressing my car ?? services. | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Natterer
    | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Johan López
    | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Graviella Thorp
    James Shelton took care of my repair in a timely manner. He also gave me great resources for a battery replacement to minimize my expenses after a warranty repair. I appreciate his expertise and his team members who ensured me I was in good hands. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★ Myra Parrish
    | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Jill Mott
    Edit - Follow up customer service is horrible as far as License plates go & lack of communication after the vehicle has been purchased almost 2 mths later. Do better.... Hands down the best dealership & I will be a returning customer!!! Jose Manzo was by far the best salesman I've ever had the pleasure of working with! I asked him t | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Alex Harrington
    The best customer service one could ask for, constant updates, good communication skills, quality work and very professional, Derek the service manager is possibly the best manager I’ve encountered. Kerri the drive manager was on top of my vehicle claims to a tee. And Daniel and Dave the advisors I was working with were second to non | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Karen Jordan
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    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Kristina Whitcomb
    | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ JD
    You can't get a better advisor than David Shelton | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★ Daniel Alvarez
    Still waiting to hear back, first time going, been a month now...went in for a key fob replacement. | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Beatriz Pintor
    Just got my 2nd car from Clay Cooley CDJR with the help of Billy! He was so patient and treated us like family while we were there. He made sure i got the best deal, the best trade in value for my car and found the best new car within my tight budget. I couldn't have gotten a better experience. Thank you so much! If you go ask for Bi | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Chuck Cunningham
    Fast and thorough | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ C&W Auto
    Thank you ?? | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Paul Tacker
    | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Recole Johnson
    The manager of Service Department is phenomenal. I bring my car regularly and she remember I just bought new tires, and needed them replaced. She handle everything for me from start to finish. I appreciate it, so I will continue to be a customer. | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ clarence preston
    I had a oil change that did a great job very fast didn’t wait too long . | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ lesley Tyler
    Maverick earned my trust. And that’s why I bought a new vehicle. | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Starr Denise
    Frania is soo sweet and got me the car of my dreams! 10/10 ?? | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Shun “YG” Turner
    | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Edilberto Nava
    Always very kind friendly Help from my advisor Tom | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Terry Anderson
    CDJR was great and the Service was swift and easy … I was in and out… who likes to be at the dealership all day… Frania and her director took good care of me. Thank you | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Austin Kimbrough
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    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Georgia Risby
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    9/6/2024 12:00:00 AM | Google
  • ★★★★★ kevin maxwell
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    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Michael B.
    Drove to this location for an oil change after having subpar customer service at other locations for other service matters. The space was clean and they have bottled water and a latte coffee and cappuccino machine. Lissette was my Service Advisor and made me aware of service requirements as well as updated me on the status of my vehi | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Alfonso Santoyo Jr.
    My new dealership for service! Tony Johnson was my Advisor and kept me updated on multiple occasions. Jonathan Lopez was my technician and addressed all of my issues! I had taken my car to another dealership months ago that basically gave up trying to diagnose a rattle coming from my subwoofer. They were patient enough to get down to | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★ John C.
    Express oil change is misleading, nothing "express" about it..took over two hours! With no adviser giving me any updates in my car status. Quoted one price but charged another price and of course not a lower price. | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Ellison
    Frania was awesome! | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Branden Johnson
    Yesterday I received a call from Jose Manzo about buying my first car and I immediately went up to the dealership and made it there at 3pm and I was out of there before 6pm he made everything fast and easy and I really appreciate him and the manager who helped me out. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Monquata Robertson
    Thank you to Dale Wallace for being a professional and trustworthy salesman. He answered all the questions I had. He was there the entire process! | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Ms. Eneida Cruz
    The best and first place in this state Irving Tx Clay Cooley ChyslerJeep Dodge Ram the best deller, services in special Luis Mortiz and the all team in finance department. Professional, fast process, lovely, and kind people with great understanding and knowledge and passion for they work hard help to the costumers. Thank you for ma | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Ellana Johnson
    Thank You Jose Manzo for making my kid 1st Big Boy purchase a memorable experience We appreciate your drive and effort you put into selecting the right vehicle | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Rebecca Leonard
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    8/29/2024 12:00:00 AM | Google
  • ★★★★ Ashley
    Very unprofessional, the girl at front was really sweet but my sales rep Frania Garcia was very unprofessional. She lied over the phone like she could help and when I was there made me wait three hours. She wasn’t gone even tell me what the decision was. She look dead at me and left out for lunch. Only after I said something to her b | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Eric Smith
    Kyle took care of me and worked quickly! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Pablo Gutierres
    | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Jeanine White
    Maverick was great! He assisted me with trading in my 2021 Dodge Charger for a 2023 Dodge Durango. They worked hard to get me monthly payment that was affordable for me. Maverick was really kind and was able to answer any questions that I had in regards to the process. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Dameion Hannible
    | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Dravon Walker
    Carrie was great she has taken care of me every time I’ve come and I’ve been here multiple times , only bring my truck here now ?? | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Kaleb Walker
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    8/25/2024 12:00:00 AM | Google
  • ★★★★ Michael Reed
    DO NOT GO THERE!!! | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Tammie Williams
    I would like to Thank Salesman Mr. Rasheed for assisting me and my Fiance with a purchase of a New Vehicle. We Love our Jeep Compass!!! We walked in and Mr. Rasheed greated us Promptly!!!! Mr. Rasheed is a Great Salesman. I know Mr. Clay Cooley is glad to have him on his Team. Keep up the good work Mr. Rasheed. | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★ Big League
    Where do I even begin? I own a 2007 Dodge Nitro that stalled on me on Father's Day, June 16th, 2004. It was a crank-no-start situation—it sounded like it wanted to start but never turned over. Fearing the hassle of dealing with dealerships, I called in two mobile mechanics. Unfortunately, neither could figure out the problem. The las | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★ Aubrey Palmer
    I was charged 230.00 just to replace a head light that I purchased. The labor wasn't that much. I could have done it myself but since I was getting a tune up and my ignition switch replaced that it wouldn't be a problem. Boy was I wrong. This place is all about squeezing everything out of the working person. | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Botello Solis
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    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Teresa Wilson
    Great service! | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ FELICIA BREWSTER
    OMG! SERVICE WAS IMPECCABLE! MY APPOINTMENT WAS AT 10AM AND I WAS DONE AT 11:30AM! I SCHEDULED MY APPOINTMENT, BUT WHEN I GOT THERE COULDN'T VALIDATE WHO I WAS SUPPOSED TO MEET WITH. HOWEVER, FRANIA GARCIA WAS PROACTIVE AND LEAD THE WAY! SERGIO GONZALEZ COMPLETED THE TRANSACTION! I ALMOST THOUGHT I WAS GETTING PUNKED! GREAT SERVICE | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★ Damaris Rojas
    DO NOT BRING YOUR VEHICLE HERE!!!! Absolutely the worst place to bring your vehicle for repairs. They will take your money and leave your car in the same condition. I spent over $3,000 on unnecessary repairs, only for them to claim more work was needed. After seeking a second opinion, I found out none of the repairs suggested by Clay | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Hochstetler
    I feel like I just extended my family!! Frania and Sergio were amazing. Like, they were so patient and understanding of my situation! No pushy sales. No rushed feeling. I would go back to this location a hundred times over. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Jim Gillenwater
    Experience was awesome! Fast and efficient! | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★ James Cook
    I have had my car 4 months and it has been issues with my car, one was fixed (supposedly) the other they want almost $900 out of my pocket to fix, be careful of them selling cars, but I think they disconnected the battery so the check engine or the 4WD light doesn’t show during sells. Now I have a service engine light on after 4 mon | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Danny Flores
    Great place to get my fleet service. I appreciate the attention to detail Dave and his team gives to ensuring our vehicle operate safely on the DFW roadways. Many thanks! | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Brenda Esquivel
    I recommend Maverick & Jose 100% really looked out for us. Maverick was very patient and helped us find the right car within our budget . He is a great advisor as well ! Thank you guys soo much ?? | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ T Watkins
    Went in for an oil change and it was a quick process. | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ kay
    Billy helped out tremendously smooth and fast process | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Reanne Kaesberger
    Kyle reached out to me as a result of an internet inquiry I made and he convinced me to come see him. I was skeptical, but Im so glad I did! He took what I thought was an impossible situation and made it happen. Just a few hours later I drove off with a 2024 Jeep Compass!! Thank you Kyle and the rest of the team at Clay Cool | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★ B Willy
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    8/8/2024 12:00:00 AM | Google
  • ★★★★★ esbeyde mendoza
    Lupe did a wonderful job . | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Abraham Guijarro
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    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Nikki McClelland
    | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Trey Vines
    Billy did an amazing job and got me out and very close to the payment I was looking for 10/10 recommend going and seeing Billy !! | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Bruce Ware
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    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Angie Glez
    | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Milind
    Great experience with the Service department and Service advisor (Daniel Dunham). He worked with Autozone to get the Aux battery on my Jeep Compass replaced (which was still under warranty) and the final payment for replacing my main battery and Aux battery was reasonable compared to other dealerships in the area. | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Ted Morgan
    Riley got me in and out. Good guy. Great service | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Chris Dempsey
    Great customer service. Daniel was my rep and he made sure the experience was no hassle and kept me updated. Work was done quickly and they even washed my Jeep before I picked it up. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Juwan Manigo
    Honestly woke up with morning, just expecting to maybe refinance my car. Once I got to the dealership I met with Frania Garcia, and my idea of refinancing completely went away because she made me realize many important factors. Not only what I can do now but what can help me in the future. Which is how I left with brand new car that | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★ Gernisha Flowers
    UPDATE TO PREVIOUS REVIEW: As promised on my end, I told Tray from Clay Cooley that I would do an update due to his salesman Jose and a manager Roosevelt. Tray took upon himself to TRY and make it right but yet I haven't heard anything from him since Friday. My co-signer which was my son basically begged to just take their advice a | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Charlie
    I have never a car buying experience so fast, so efficient, so knowledgeable, and so professional. Thank you for the experience and my new TRUCK!!! | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Annie Hines
    Customer service was spot on getting my car in and Serviced with status updates until completed. | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Dralon Taylor
    I want to really give a shoutout to Mavrick he was my salesman and he did an awesome job on getting me into a new car. He’s very professional and he will try his 100% best to get you the right deal for the right car that you want! If I could give him 100 ??’s I would most definitely somebody that you guys should keep around for a lon | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Cachao Gianquinto
    Always take care of me when I need it. A1 service! | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★ Gernisha Flowers
    If I could Jose Manzo 0 stars I would. I’m in the market to buy a car and the fact that he talked to me like I was a child was disgusting. He acted like I was an inconvenience to him, told me I had no choice but to accept what him and his manager Roosevelt picked out for me, and how if I didn’t like it, for me to take my $1300 somewh | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Rick Davis
    This was my third vehicle I’ve bought from Clay Cooley. Bought a new 2024 Jeep Wrangler Rubicon. One of the best experiences I’ve had giving away my money. My sales person was Maverick and the sales manager was Trey. (Never got last names sorry) These two hunted the area for the exact vehicle we were looking for and found it hours aw | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Jill Mott
    Hands down the best dealership & I will be a returning customer!!! Jose Manzo was by far the best salesman I've ever had the pleasure of working with! I asked him to be honest & upfront from the get go so neither of us waste our time and let me tell you he was! ??% He not only got a deal worked out, but also got me extra incentives an | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★ Lisa Marrow
    The epitome of Getto fabulous. Today, I went to pick up three vans purchased by my employers fleet. We were greeted by a woman by the name of Latonya; she took us to the back, gave us tags and keys, she then walked us to the vehicles to put the tags on. During the period of her putting tags on each of our vans the spoke loudly on her | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Ciarra Harmon
    Ollie was great. Very patient and nice! | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★ Charles Vaughn
    | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ matilda arbaiza
    The manager was great and provided great customer service! | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★ Vance
    Salesperson offered a deal on a new Charger. I accepted the offer and signed all preliminary paperwork to take possession of the car. The manager said they could not sell the car at the price quoted by sales and added close to $3,000 at closing. Just a warning to anyone looking at a car from Clay Cooley CDJR. Beware of any offer from | Read Full Review
    7/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ Buster Williams. Texas
    Easy to work with. Trey, Sidney, and Shawn the Cowboy made buying my new Pacifica almost painless?? | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Isabel S
    Daniel and David in the service center were awesome! Daniel explained everything I needed fixed in my car and kept me updated throughout the day. He will now be my go to service guy! Thanks Daniel! | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Dfw Landscaping
    | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Guerrero
    If you are coming in to purchase a car you must work with Carlos! The most caring and helpful sales man I have ever met. He truly cares and has your best interest at heart. Will always go back and see him! Carlos is family! | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★ Andrew McHargue
    Steer clear at all cost. Bait and switch tactics. Dishonesty at its lowest. | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Tekara Ray
    I came in 2 weeks ago with some very difficult circumstances. I was treated with the utmost respect and professionalism. I was able to leave with a vehicle I needed and was able to literally turn my frown upside down. I was in tears in the office with Jose Manzo and I left laughing. He was so very helpful and compassionate. It was a | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Keith Lopez
    Jose Manzo,Sydney Dorsey,Jose Benitez We had an amazing experience with these professionals who helped us buy two new vehicles. We also had a great time and actually felt like family with them. When it came down to finalizing the deal, they accommodated us with what we needed and helped make it happen. | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Anna Ramos
    Monza was sooooo great with us; we chopped it up and he took the time to explain in detail the entire process from A to Z. | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Les Titus
    Very professional service department. Greeted immediately, carefully listened to my concerns. Took care of the issue with great text notifications throughout the repair. | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Billy Moore
    I am a difficult sell. Been trying to purchase for almost 3 months. Process was quick and easy and I got what I wanted at the terms I wanted. Would definitely recommend shopping here! | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Reegan King
    David was awesome as usual! | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Jose Rodriguez
    My service advisor Heather was great! He was very knowledgeable and took time explain and make recommendations. | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Anassa Lancaster
    Fantastic service communications working with David. Clay Cooley’s dealership service prices are fair. | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Bobby White
    | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Jerry Evans
    | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Olevia Andrew
    When ever I bring my car in for service it is always a wonderful experience. David and the other staff members are the best. O. Andrew | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Internet Tex
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    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Brooke Williams
    Excellent customer service across the board! Ollie was especially supportive throughout our car difficulties, as well as Miss Carrie! Overall, we had a pleasant experience at this dealership! | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Shai Patel
    Olly has the best service coordinator to work with. He communicated throughout the entire process and gave updates along the way. He was very patient and double checked with the technicians to ensure my work vehicle was repaired right. Many thanks. | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Eddie Adesodun
    They took care of me so well fought for me to have the setup I desired. If you end up at the Jeep/Chrysler/Dodge store ask for Bharat. He will take care of you! | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Michael Rodriguez
    | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Alex Palazuelos
    Had to come in to buy out my Jeep from its lease, and I had such an enjoyable time with all the staff. From salesman (billy) to everyone in finance and Daniel back in the shop. Thank you for everything. We appreciate the great experience! | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Erick Sargent
    I’ve enjoyed my experience at the dealership I’ve bought me my very first charger and My mother her very first jeep with the help of Mr.Kory and Mr.Roosevelt they both were extremely helpful as well as very approachable I would love to continue doing business with this dealership and bring as much business to the dealership as I can. | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Quinten Sanders
    Worked into the night trying to get a deal done but they worked extremely hard making sure we came out with a great deal. Special shout out to Antwan who stayed late even though it was a special day for him and his family, Mike an old school salesman who fought extremely hard for us, and Ana the finance manger who crunched the number | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Sughosh H.K
    | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Dylan Hurtado
    | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Ebony Smith
    Great people they will take care of u | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Emmanuel Akagu
    Awesome service,always enjoy working with you Olly. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★ Bernard Cooks
    I rarely ever go to a dealership to get my car fixed but this is ridiculous. I bring my vehicle in first thing Monday morning for an appointment at 7a.m. I was there before the doors even opened to drop off my car to be seen about the Alternator needing replacement and that’s it’s covered under my warranty. I was told the vehicle cou | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★ Christopher Lowdermilk
    SUPER UNPROFESSIONAL. I purchased a vehicle in April it is now June and I still don't have my license plates. I don't even have proof of the the "extension " they gave me. I have to drive and I have no choice but to get to work with expired tags. I call for updates just to get the run around. I do not recommend doing business here. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Vanessa Lewis
    Abraham in sales was so helpful and got me exactly what I wanted. I went in with one car in mind and he made it happen! I’m obsessed with 2023 Dodge Charger GT! | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Alonzo Magallan
    Kemetra Givens was very helpful when I was purchasing my vehicle explained everything. | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Steve Dibsh
    Riley Campbell Best customer service ever been to any Dodge dealership! if anybody need any server to your car just go to Riley Campbell. | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Yvonne Atwei Okan
    | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Kyrsten Giguere
    Always a pleasure! | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Jesse Mitchell
    Daniel was exceptional with service and knowledge! Help me with info to make best choices. Troy gave great breakdowns! And concierge was timely and professional. Daniel & team were efficient! | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Alfredo Ortiz
    | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Gil Valdez
    Thank youvm for providing great customer service. I'm impressed with your entire operation. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Mallory O'Donnell
    | Read Full Review
    6/1/2024 12:00:00 AM | Google
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