About Larry H. Miller Chrysler Jeep Dodge Provo
Larry H. Miller Chrysler Jeep Dodge Provo is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Certified Technicians
- Free Estimates
Call (801) 406-9251 today to schedule your next appointment.
Our technicians at Larry H. Miller Chrysler Jeep Dodge Provo are ready to help you!
Larry H. Miller Chrysler Jeep Dodge Provo is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Larry H. Miller Chrysler Jeep Dodge Provo today at (801) 406-9251 to learn more
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★★★★★ Randy MooreI recently purchased a truck from your dealership—an $80,000 vehicle—and unfortunately, the experience was one of the most disappointing I’ve had with a major purchase. The truck was dirty when I came to pick it up, so I left it behind, expecting it to be properly detailed and delivered in the condition you’d expect for that price. | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ turbo935PRICE GOUGING ALERT! I was interested in purchasing a Mercedes-Benz GTC and asked why it was overpriced by $10,000. They cited Kelly Blue Book and some goofy explanation about current market prices. I was born at night, but not last night. Buyer beware, this is a greedy price inflating dealership who's focus is making the most on eve | Read Full Review5/28/2025 12:00:00 AM | DealerRater
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★★★★★ Maryn OwensThey were great! They got my car in fast and fixed everything. So kind to work with as well! | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ J GI recently had my car serviced here, and Darin went above and beyond to ensure I was informed every step of the way. He took the time to explain everything clearly and was incredibly friendly throughout the entire experience. His professionalism and genuine care made the visit smooth and stress-free. I would highly recommend Darrin t | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Keith LinemanQuick service. Knowledgeable advisors. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ HaydenMy wife and I needed a second vehicle, and Nate Rollins answered the call. He quickly found one within our budget that perfectly fit our needs. I'd highly recommend them. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Kelly MickelsenDarren was great! He really want the extra mile. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Robin McDanielI would like to share with you the predicament we were in. We had attended our granddaughters graduation and on our way back to our son’s house the jeep was making a strange noise. It’s 4:30 p.m. we had an 8 hour drive ahead of us the next day. They asked if we could bring the jeep in tomorrow morning. I explained that I had a f | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Debbie HamiltonLarry Miller Ford always takes good care of us. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Cruz VergaraMe and my family have been having our cars serviced at Larry h for almost 12 years but that ends today I’m am extremely disappointed with the staff and how I was treated. They lied to me on multiple occasions about having parts and timelines and when I came to pick up the vechile there was no apology just a thousand dollar bill. I wi | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Ben FDon't know what it is with Ford dealers, but I keep having the worst experiences. Being lied to is a pattern. Incompetence is the norm. I recently purchased a truck, printer wasn't working so they said they'd send the contract for docusign. Waited several days and this didn't happen. On the day of the puchase, I waited four hours to | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Edwell QuinonezIt's not good, the check engine light is still on, the PCM is incorrectly configured. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ marvs1099We were passing through from SE Georgia with our F350 dually needing our first oil change and service. Larry H Miller Ford in Provo bent over backwards to get us in and out quickly. Thanks Zach!! | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Justin ButtsJonny p. Was very good to work with. Didn’t feel pushed into buying something even though we did buy something highly recommend. | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Travis SmithExtremely Disappointed with the Communication I took my truck in for repairs and had a terrible experience with this Ford dealership. From start to finish, the communication was awful. I had to call four or five times just to get any kind of update, and every time I was told someone would call me back—no one ever did. They origina | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Jade Gillman5/20/2025 UPDATE: Just picked up a brand new Bronco Sport for my wife. With a new baby on the way, we were stressed and under the gun and wanted to get the purchase finished quickly. Jon Jenks and Rudy took GREAT care of us, and even changed scheduling around to accommodate my VERY pregnant wife's comfort schedule. Lacey was very fai | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Pam HillGreat experience! Everyone in the dealership was kind and worked hard to get me my car! Nate was an exceptional salesman and treated me very well. | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Donna BixbyExcellent service at this dealership. We are mid route as we are crossing the U.S. with our camper. We needed our truck serviced. They were very accommodating, the work was quick, the people friendly. Thanks. | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Sondra MoorePurchased a New truck nearly a month ago and still can’t get it registered because of messed up paperwork not being delivered to DMV. Truck was not detailed when purchased had to clean it ourselves. Do not recommend. This is taking way too long. | Read Full Review5/18/2025 12:00:00 AM | Google
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★★★★★ scott blackwellWe bought our car and had a good experience. I hate when the salesman comes on the test drive because it doesn't allow me to listen to the car or talk to my wife. We didn't think they would get the price out the door where we were comfortable with but they did. Good experience. | Read Full Review5/17/2025 12:00:00 AM | Google
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★★★★★ Jessica HarrisThe guys in the service department are great. They are very helpful and kind when doing repairs, oil changes. Their customer service is excellent. | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Natalie StefanoffI am so impressed. I bought a new car today and Jon and Rudy were amazing! | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ T RussellDarin is the real deal! Incredibly positive, kind, helpful, easy to work with. The team took care of my recall and an alignment really fast too. Great communication is hard to find with auto service departments! | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Brad HildebrandService was great except invoice showed 0w20 for my ram Cummins. Service guy said it was really 15w40 oil. | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Jeff Johnson3 weeks I am still waiting for my promised digital receipts. I have called multiple times and stopped by to talk to them. | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Elizabeth BeschResponsive, thorough and prompt service. So appreciated! | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Daniel BullockAndrew the salesman, Ken the sells manager, and Alex the finance guy were all great to work with. I’ve bought and sold lots of cars in my life and by far these guys are the best to work with. They made me feel like I was getting a good deal both on the buy and on the trade in value of my trade in, and when I felt like I could do bet | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Dennis DeFeoWill traveling through called the number, it was closed, but it sent me a link to a text. To make an appointment, I was able to make an appointment the next day at 10 AM and it was taken care of that is great service. Thank you all | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Neill ScottThey were very quick and took good care of my truck. | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Jerry McLawsYour service advisor was very helpful and took care of me great. Very clean ?? | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Steve HeinzSo far so good, went in for factory recall and 10k service Lightning Lariat. Service guys at the shop were great to work with especially Reese. Got the work completed and sent me on my way. This wasn’t even the dealership I bought the truck from :). Going forward my business WILL be with Larry H Miller Ford. PROVO | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Brian JohnsonGreat service, and everything was taken care of quickly. I love that free valet service!! | Read Full Review5/12/2025 12:00:00 AM | Google
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★★★★★ Joseph MannHighly recommend. Go see Austin and Ken for all your automotive needs. I am a disabled person and they went above and beyond exceptional customer service to get me taken care of and get the deal done to my satisfaction all the while dealing with a cranky old man with a disability that highly limits my mobility. | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Stuart FifeAwesome job Friday Afternoon. Ready for Road Trip. You guys Rock | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ ivan guerreroFord Provo has been nothing but above and beyond expectations. This is the first time we used the valet service and made errands way easier. Thank you. | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ MARCELA HERNANDEZNice experience…good and fast service!! | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Albert RiveroReliable and open customer service. They fix my truck everytime I have any problem. No hassle, no gimmicks. Im sticking with Ford for life. | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Greg SlaterPerformed the work I asked for, and did it complimentary, even though they probably could have charged a small fee for the diagnosis | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Brad JonesI took my car in on the promotional oil change deal of $39.95. When all was said and done, I ended up paying over $90 with the only explanation being additional quarts of oil were needed. Very disappointed.. | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Krista HallWas having a problem with my key fob and it wasn't locking my doors. Took it in and they changed the battery to it and fixed whatever else was the problem and now it is working. Thanks Gavin for your help. Saved me some money. | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Jacob HawkinsI was disappointed with my visit. They checked my truck and told me I needed a new timing chain, Sparc plugs and some camera adjustment. I signed off on Thursday and they said it would be done on friday or early Saturday. Friday came and they never called. On Saturday I called mid day and they said they would call me back as an advis | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ Uwe KlindtThey took of all my needs. Got the part I ordered and going to get it installed. They got me in and out in record time | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Tom FabianAlways super attentive and willing to go that extra mile. Could use a more comfortable waiting area (snacks etc) | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ CowboysEverything went great my salesmen was amazing thank you for everything | Read Full Review5/4/2025 12:00:00 AM | Google
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★★★★★ Kristina RobertsAlways fast and helpful. I like the oil change packages. Saves me money and hassle. | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ taylor coxThey gave me almost retail value for my trade and drove my new truck 3 hours to make a deal. Amazing customer service. 10/10 | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Todd PowersMason has always been the best to work with. They diagnosed the problem, identified it was covered by warranty and I had my truck back in 2 days. | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Cary SouthworthService to repair brake caliper was excellent. | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Elijah JacobsThe sales experience was ok (kind service and cool salesman) but the car they sold me (that they wouldn't sell at market price and claimed had been totally checked out by mechanics) was a bit of a lemon. Within a week, the electronics went out on the car which - after a short while - turned into the battery occasionally dying and th | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Lynn FisherVery fast and great deal on full synthetic | Read Full Review5/1/2025 12:00:00 AM | Google
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★★★★★ Javier HernandezLavar was a huge help and was a very awesome salesman answered all are questions and super respectful | Read Full Review5/1/2025 12:00:00 AM | Google
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★★★★★ Diego Hugo Jordan DelgadoI had a service yesterday, when I dropped off my vehicle I let them (person A) know that I wanted to redeem the oil change promo they were offering by email. At the end they (Person B) didn't honor even whit me telling about the promo again. He prefer to just use my ford points reward instead fixing their back end problem. Last time | Read Full Review5/1/2025 12:00:00 AM | Google
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★★★★★ Bill VossThe service dept did a good job checking out my vehicle which was having several issues which I was unable to diagnose or repair. They were thorough and effective. As I drive it home today, everything was working correctly and I felt reassured that the car was going to last longer than I thought when the problems seemed so dire while | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Veronica VillalpaLinda was amazing at getting me what I was looking for at the price I wanted. Her communication was amazing and she took great care of us. | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Mackay AsayDarin the service advisor was really helpful and communicated well. | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Hernan AlonsoThey treated me very well and they help me in all ways possible to get my car. | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Kimberly MartinezI had a great salesman, John Martin! He found me exactly what I wanted at a fair price! I love my new vehicle and highly recommend John Martin. He was extremely patient and kind. | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Luis AcostaOil changes that take about 4 hours. Not really cheap either. Try doing jiffy lube or something like that. At least it’ll be cheaper, and most likely faster. | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Chris SmithGreat place. Super friendly staff. Excellent service department. | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ Freddi Ann JohnsonGreat service today while we had the oil change and tires rotated at Larry H Miller Ford. They were quick and did a great job. Thank you Zachary for keeping in touch with us and on the progress of what was going on with our truck. We love working with Larry H Miller Ford of Provo. | Read Full Review4/28/2025 12:00:00 AM | Google
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★★★★★ garret kirtonI worked with Darin and it was a 10/10 experience! from the moment I entered the shop until I left he was super inviting and very transparent with me about the things I need to get done with my Truck! | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ Joshue MezaEn este lugar no se hacen responsables de sus actos mi carro entró por una falla en la transmisión se hizo la reparación y no recorrí ni 1 milla y ya tenía otra falla siendo que cuando el carro entró al taller no presentaba esa falla y cuando les di a conocer lo que estaba pasando me dijeron que era por el cambio de aceite en la tran | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ Tammy BezzantI was treated very well and all the issues with my car were addressed and taken care of. Overall, happy with the service and outcome. | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Isaac AzevedoI had an excellent experience buying my car with Lavar Campbell at Ford. From the first contact, he was very attentive, professional, and patient, answering all my questions and helping me find the perfect vehicle. The buying process was fast, transparent, and without any pressure, which made all the difference. I highly recommend La | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Alejandra ValdezJonathan "Jon" this guy is your Ford guy! If someone is gonna get you a deal and honest and not a** well talking to them is this guy! Thank you for a great deal! Thanka for helping with my husband's mid life crises! | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ arsin istI went to Larry H. Miller in Provo, because they had the best quote for a repair i needed. I scheduled an appt, and went in. When I got there, they had no record of my appt. Nor did they know about the quote I was given. Not a big deal as they'd been having issues with their phones and computers. Luckily, they record their phone cal | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Louis LarsonJon Jenks helped us compare and test drive a few of their used cars, looking for a good fit for our recent graduate. He was patient, helpful, super responsive, and even stayed late. It felt more like a friend helping us find the right car. Even though we ended up buying at another dealer (our needs were pretty specific) I wanted to g | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Holly DurrantI always appreciate the friendliness of the folks at the desks. The technicians are always kind and responsive as well. I have been taking my car here for years and anytime I have questions the staff is always willing to help educate me. I've had times where the technicians have been willing to walk me through what's going on with my | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Janni JacobsonWonderful customer service! Love this place! | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Rand MadsenI have always had a great experience there and Darin, in service has taken very good care of my truck. | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Lydgia JarvisOffered a valet pickup. Did a great job at a reasonable price! Excellent customer service. | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Eva CalvilloI am genuinely thrilled and grateful for the exceptional and professional staff. They efficiently assisted me with transportation and managed the entire service experience flawlessly. | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Ed LimaI had a great purchasing experience at Jeep in Provo. The sales representative was John Martin… what a great guy. He explained everything to me and made my buying experience exceptional. I highly recommend doing business here. | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Wade DaltonGreat, drop off and pick up was smooth and service was done fast. | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ adam emalYour dealership is the worst dealership in the state of Utah | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Kevin FreibergGreeted by a dead person working. No personality, had to take the initiative when diagnosis was finally offered. This is my 2nd VERY, VERY disappointing experience at LMF. Dealership might be succeeding despite itself. Not a fan! | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Jackson BuntrockHad a great experience purchasing my new truck from Lavar at LHM Ford. Was an easy transaction, no upsells, and I felt very well taken care of by all parties involved. Even went back in after noticing the tires needed to be rebalanced and they had that taken care of no problem. Very satisfied with my experience and love my new truck! | Read Full Review4/22/2025 12:00:00 AM | Google
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★★★★★ Daniel Carrillogood customer service from part of Reese | Read Full Review4/22/2025 12:00:00 AM | Google
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★★★★★ Allan HallettGreat service inspection, friendly techs and managers. Parts department had all my parts in stock. | Read Full Review4/22/2025 12:00:00 AM | Google
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★★★★★ Paul BeanThe dealership got my vehicle in and quickly performed the service. They even gave my truck a wash. | Read Full Review4/22/2025 12:00:00 AM | Google
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★★★★★ Porter StottsThey failed to fix my truck and made the issue worse until now I need a whole new rear differential. | Read Full Review4/22/2025 12:00:00 AM | Google
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★★★★★ John DybaWe purchased a used vehicle from this dealership after visiting quite a few. They didn’t push an upsell and had the best prices. John Martin was a pleasure to work with. Professional and funny to boot. | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Tony BradfordGavin helped me find the parts I needed. They couldn’t quite match the online Mopar price but were able to be competitive. Better than waiting on shipping. | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Eric GreenService was fine. Communication was weak. My service rep texted me to say I could contact him for questions etc but never responded to my texts or calls. Coordination and communication about valet service was mixed up and confusing. We finally had to go pick up my vehicle the next morning. I will not be using your valet service again | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Monica zauggThese guys were really helpful! Treated us well and were honest! | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Robert DanielsDid a good job and done in the time frame they said | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Ron SteedCompleted requested task. Friendly service and went the extra mile. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Cloyce D. SmithAwesome people to work with. Daniel bent over backwards to help me. Great guy. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Darrin WilliamsSuperfast oil and filter change. Why do I take my Acura to LHM Ram? Because it's across the street from my house and they threw in the tire rotation!! | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Maddie ClarkGavin was great to work with. He was friendly and respected my time as a customer! | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Carson ColemanGreat experience, was able to be refunded for a special order, which normally doesn't happen, friendly on point highly suggest | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Kevin SutterfieldThey were pleasant and efficient, but recommended an alignment without calibration of any alignment measurements, and despite fact that we had tires aligned 3 weeks earlier at Big O Tires with a sticker in the windshield showing date and mileage since last alignment. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Ben KTheir service department does a great job at providing a comfortable experience while waiting. | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Clint CarlosGreat experience. Fast in and out. No nonsense on the pricing. Helpful service throughout. | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ speddoc1Thorough check of vehicle, identified worn parts that needed replacing, fulfilled work contract accurately. The valet service was very valuable in my situation. Great help from my service representative. | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Jeffrey BocookGreat dealership. The purchase was easy and efficient. | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Jeff HendricksGreat price, wonderful staff and quick service. Thank everyone!!! | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ Brian RehlingSo when I purchased my truck I was told that the service contract was good for 125k miles. Then today at60000 miles I went and got my oil changed and was charged and told my truck contract was only for 7 oil changes. So I basically paid 2000 dollers for 7 oil changes. I’m for sure going to tell everyone I know my experience at | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ Martin PetersenListen I HATE leaving a bad review but I have to. I brought a truck to them 4 months ago. The truck was in full limp mode, meaning wouldnt drive over 40 mph. And the story started. Was told there was nothing wrong. I insisted that they relook at the truck, and finally two days later they infact agreed there was a problem. Was quo | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ Rachel TullisThey were quick and easy to work with. They provided me with a ride to and from home so that I could have time to get things done and not spend the whole day at the dealership. | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Spencer 801Bought a beautiful used Camaro from Andrew! Long story, but the vehicle was discribed perfectly! He sent multiple pictures and videos of the car, financing was fast and easy, and the car was delivered by Andrew that night! I bought the car without seeing or driving it. And I cant be happier!!! Thanks Larry Miller Team! | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Linda KerseyDarin at the Provo location, went out of his way to be accommodating and personable. I had some issues with my jeep, and he worked extremely hard, over and above, to take care of all the work that needed to be done. He kept me up to date with the progress of the work being done. He is a definite asset to Larry H Miller, they are very | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Glen OvertonService area fairly inhospitable and disconnected to their customers. My last truck repair was bid to fix the transmission & was $ 2000 and was repaired last summer for $2400. I took it to AF Ken Garff and their bid was $8,000. Needed a new transmission. And repaired a leak in the oil pan which supposedly was repaired last year with | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Tairsa MathewsThere was no communication between the staff. I sat in the waiting room for 4 hours waiting for a quote but the person who checked me in didn't tell the technician I was there waiting. When I got back in my car it was clear they hadn't even looked at the issue and then they gave me a quote of 600 dollars to fix the issue. (It was a | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ Dodie ClarkThe scheduler made a mistake and scheduled our maintenance with another service department but when we showed up, Larry H Miller ford was very gracious and took care of us even though it was the end of the day on Friday. | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Melinda HerzBronson was amazing! Stayed late for us since it was the only time we had to buy a car. Helped with a trade-in and made everything super easy!! | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Ben FellmethGreat experience all around with a new truck purchase. My sales guy, Bronson, was amazing and the service dept took good care of me with some mods as well. Would buy and get services here again. | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Rick SampsonTruck went in for service and after evaluation needed major work. Walked away later with a great deal on a super truck. Worked hard to get where we needed to be without tricks or gimmicks. Honest and hard working. Thanks Andrew! | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Marty TwelvesDarin was fantastic! He kept me informed every step along the way and was so easy to work with. Anybody who needs their car taken care of will be good hands with him. | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ MarkI love Larry h miller ford. Huge fan. They always do an awesome job and keep you informed. Never had a bad experience with them. | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Matthew KovacsLeaving a 5 star review, because overall I'm very pleased with my purchase. The majority of that recognition goes to my salesman Lavar Campbell. What a delight it was to work with you Lavar, you made my truck buying experience tolerable. Very soft spoken, non pushy salesman. Who went out of his way to make our situation work. On the | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Mike JarminFun and very helpful. There was no pressure to buy. I got what I wanted for a great price. | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ James StineFriendly, knowledgeable, helpful, customer first attitude. | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ lenin GonzalezExcellent attention and help in everything. what I needed thank you linda for your help to buy a new car | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Peter LugoWent in for oil change and tire rotation. Was out pretty quick! Friendly service too! | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Ed ThomasBy far the worst service I have ever gotten. Not just once but multiple times they never called to give updates or let me know when the truck was ready. I waited over a month for a part to come in and when I called they couldn't even tell where the part was. Had to go back multiple times and they still couldn't fix the truck. | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Jason ValderramaAndrew our sales guy was super friendly went the extra mile for us. Easy to work with. | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Nicholas RowleyThis was an absolutely horrible experience. First I took my Jeep in that had a rattle. I expressed to them and after talking to another mechanic that it may have engine failure. They told me they did t think so. They said it was probably just the camshaft. I expressed my reluctancy but they assured me that would probably not be the c | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ James MaendlBest Dearlership I have gone too for vehicle servicing. I went in for an oil change and general 4x4 services on my work truck. (2021 ram 1500) made an off comment about how the 4x4 wasn't engaging properly and Darin my service advisor took the issue very seriously and asked me to show him the problem. Long story short he went above a | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ Roma BoreikoI had a great experience with this car dealership! A special thank you to Jonny – he was incredibly polite, responsive, and attentive to every request I had. He made the whole process smooth and stress-free. I also want to thank the entire team for their professionalism and support throughout. I highly recommend this dealership to an | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Dallyn ZundelHad to get a repair done and though it took almost three weeks, the customer service was outstanding. Olivia was unbelievable and oh so kind. | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Brandon DialGreat service experience. Daniel was awesome! | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Jason RogersDue to my busy schedule, I was able to get in today with another issue, and they're able to look into both issues on Monday, thank you very much! Just wanna say thank you to Larry for putting on my air filter housing slightly off and damaging the notch on it after spending nearly $1,600 on repairs. $1,200 of it being on labors. | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ april paceVery slow over an hour for oil change | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ troy petersonBought a new 2024 Bronco sport in February. It was a late delivery due to arrangement issues. Next morning I noticed this paint defect on the drivers side door. Brought it to the salesman’s attention the next morning, he said no problem it will be fixed!!! Well here we are 2 months later and still trying to get fixed. What a freaking | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Rafael BaezBig shoutout to Johnny for the shockingly smooth experience buying my new Ford Lightning! You made the process easy, stress-free, and dare I say… fun? Appreciate the knowledge, the patience, and the solid playlist during the test drive. Also, special mention to Lacey the sales manager—legend has it she cracked a smile once, but no o | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Lawrence de Berry5 stars all around! Thanks. | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Joseph JohnsonQuick and thorough. Love the 3 oil changes package! | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Chelsa HankinsAndrew was the greatest sales person and went over and beyond to make the sale go smoothly and didn't stop until we were able to drive away with our now 2020 Ford explorer. Thank you Andrew your the best | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Kami ElisonJenks and the crew were the absolute best! Real people who sell vehicles. Not salesman. 10000/10 WILL go back when I need another vehicle! | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Nicholas YarroI had a product recall on my Ford Escape and not only did they fix it for free but offered a Valet service that was also free. They picked it up fixed it and had it back all within a 2 hour timeframe. Amazing work | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Emma GoodmanThey had our van FOR A YEAR OVER A SENSOR. We brought it in to have the axel repaired and during the final test drive they noticed something was wrong with the transmission. AFTER A YEAR they realized the transmission is fine they just needed to fix a sensor. They left our car out on the lot unprotected. The battery needed to be repl | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ Johnathan WilliamsTook my Gladiator in for a small exhaust leak, an instrument cluster recall and death wobble situation. The service advisor, Darrin, was absolutely amazing. He was up front about everything and went above and beyond to make sure i was taken care of while my vehicle was being fixed. Darrin deserves a raise. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Craig HansenAll ?? john is definitrly a first class agent. He was perceptive and courteous. Brought cars in from outside to review. Patient, knowledgeable and helpful. Made me feel welcome to test drive overnight to show my wife, twice. Photo in our driveway attached. Craig | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Stephanie HarrisonJohn was great to work with, and knowledgeable. He showed us all the features of the Wagoneer and made the process easy and smooth. The dealership was clean and the financing process was quick and straightforward. | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Henry AI was treated courteously. Oil change was Done at a timely manner. Thanks!! | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ carolyn carterVery helpful and friendly staff. | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Ima CarpsonProfessional, Smiles, In, Out, and cost less than a non-dealer. Can't get any better than that! | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Jason RogersJust wanna say thank you to Larry for putting on my air filter housing slightly off and damaging the notch on it after spending nearly $1,600 on repairs. $1,200 of it being on labors. | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Steve HeinzSo far so good, went in for factory recall and 10k service Lightning Lariat | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ T ElmoreGavin knew the answers to the very detailed question I was concerned about. He represents the brand well. He made me feel welcome as a customer. | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Joseph EizaguirreAmazing service. Highly recommend Darin helpful and trustworthy | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Kayden BarlowGavin helps me in the parts center get the right parts I need and is very helpful.. recommend this dealership for quality customer service! | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Franklin ArrowchisWent in to the Service Department to get new batteries for my Fob, was treated very well by Gavin. Was friendly and assisted me very fast. Thank you. | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Nathalie TippettsThey’re so helpful! And super nice! Love going here. | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ William PattersonDriving home from Utah to Las Vegas and I got a nail in my tire. Larry Miller Ford got me back on the road quickly. | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Delanie WebbThey got my vehicle in and out for an oil change in great time! Clean environment and always organized and easy to work with. Thank you. | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Cameron PackerLarry H. Miller Ford in Provo has reached a new level of service! I’ve now had them pick up my car multiple times for regular maintenance as well as repairs. They do a wonderful job. They are prompt, polite, and make it so much easier to get my car in for service. Thank you! | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Debra BonnerReece is always courteous to me and I feel that my car gets the most immediate and effective attention. So, again, my experience was great! | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Alberto PoloThe advisor was very professional and knowledgeable. | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Marisol DraweVery professional, extremely friendly, took the time to hear me out, explained everything in detail, and took whatever time that was needed for maintenance and repairs. I'm a lifer there now! | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Brent ParkerJust purchased an F150 from Lavar Campbell at Larry H Miller Ford in Provo. Great salesman to work with, no high pressure sales pitch, felt like a friend. Very comfortable process. David, the sales manager, who helped with the financial paperwork was equally pleasant to work with! If ever in the market again would definitely retu | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Cortland FryVery good and quick service. Gave me a great price and we’re very friendly. Daniel is the man! | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Konnar FullerThis is absolutely the worst service department I have ever dealt with. I dropped my truck off via a tow on 3/25 to fix a crank no start condition on my 2001 f250 6.8 with a new engine in it. By 11:11am they sent me a message saying the inspection is complete. They told me the starter and starter relay needs replaced (starter is less | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Marshall DahnekeFast friendly service! And fully covered!! ???? | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Sam PalmatierA most Pleasant Experience and an amazing sales team with Jonny at the helm at the grassroots level. It was rather refreshing To have this team listening to my Request and not being fixated on an up sale. I told Johnny and the team exactly what I wanted. We went inside to look at the available options and we had an acceptable fit wit | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Eric HyerRepairs to my Mach-E taken care of amen the staff was courteous. | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Jaime.palomar PalomarVery bad this guys did a 7k plus repair in my truck f150 with transmission problems they go it done came a pick it up on a weekend, I was smelling Trany fluid since I picked up I that it was just fluid when they fill up, but no transmission is leaking from a seal very unprofessional.?????????? | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Nick Nicoll (Polar Bear)After looking for a Subaru Forester for about 2 weeks I finally found one that met all my criteria. Even though it was a Sunday and 2 states away I emailed the dealership to see if it was still available. Bronson gave me a call that evening to let me know it was. Bronson was THE BEST!! Through all the hoops we had to jump through to | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Alyse J. FreelandThese guys were amazing!! The manager we talked to was helpful… I think his name was Darrel or Daron.. but he was so helpful and got almost all of our things paid for through our warranty. It was amazing!! | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Kenneth ConradAll around a great experience, from booking the appointment online, to checking in with the friendly & knowledgeable staff, to the comfortable waiting room. | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Spencer MitchellI’ve waited over a week to post this review because I’ve spent hours trying to work with Ford Motor Company and waiting for a response from this dealership. But at this point, it’s clear they have no interest in making things right. I took my 2023 F-350 to Larry H. Miller Ford for a 5th wheel wiring harness installation. I ordered t | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Eric R.I've had service contracts with Larry Miller Ford Provo for several years, I've had service contracts with them for several years, So I thought I knew them I took my F-150 Lariat pickup truck to them for a quote looking for a trade in. After them check condition and so, I received an offer and returned five days later to complete th | Read Full Review3/23/2025 12:00:00 AM | Google
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★★★★★ Kemli HorrocksGreat service great team top notch customer service | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Roberta ReidIt was excellent! In and out in less than an hour. | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Delaina DuttonThese guys go out of their way to make you comfortable. They explain every step and handle your service needs quickly! The complimentary car wash is a nice touch!! | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ STEPHEN SHELDRAKEThe buying experience was excellent with Mark Knickerbocker , assisted by Sean Carson. These older salesmen are worth their weight in gold. They were knowledgeable in assisting with current yincentives and rebates that I was eligible for. This made this new 2024 Chev Colorado Trail Boss affordable for me. However, there is some disap | Read Full Review3/22/2025 12:00:00 AM | Cars.com
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★★★★★ Gregory DuvalThe part was ordered and arrived timely. The repair was made quickly without an appointment. | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Josh DayGot me in and out timely. Quality service. | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Tenaya WambaughI had gotten some work done at my home dealership a week prior to a road trip to Utah. When I arrived in Utah, my car was misfiring badly. Darin took my car without an appointment since it was an emergency, found a defective part, replaced it and warrantied it out along the same day. I’m pleased as punch. Thanks for the best service | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Mark HansenThank you, Mason for getting me in and out! Awesome service department! | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Kylee JoJon J was amazing!! Super helpful and kind 10000/10 recommend:) | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ Bret HooleyLarry Miller group was very helpful and great to work with | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Landal KrebsThey did what they said they would do it for, when they said they would do it. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Nalah VanOttenVery good service and providing snacks for the wait was great. Also the oil change package is amazing in this economy! I would highly recommend. I won’t be taking my vehicle anywhere else from now on | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Cordell BriggsJohn Martin and Linda were no-nonsense straightforward sales reps. Very knowledgeable. | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ tiffiny houskeeperDarin was on it as soon as I told him my issue of the jeep doing death wobble had me send a picture of the vin to make sure parts were there. We were visiting from st.george. he truly went beyond great customer service. Had parts and everything covered under warranty. Thought and prepared to be there all day nope tops 2 hrs. I am gre | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Debbie RobinsonI called made appointment for next day it took 3 days to order parts and reprogram done at no cost for recalls treated very well | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Trenton GoeckeritzWas left to wait for almost 2 hours before my oil change was done. they never sent me a text when my car was finished. when i brought this up with the employee, all they said was “well you’re here now” and did nothing to remedy the situation. very unprofessional will not be reuturning. | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Dustin CarrBest Dealership ever and I will keep coming back as long as Mason and Tyler are running the service dept. | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ Nathan NelsonMy oil change appt was at 10am. They offered to have a valet pickup at my gym btwn a 9-9:45 pickup window. They showed at 8:30. I wasn't even close to ready, and the girl offered to wait til 9:10am. Once picked up, I’d been at the gym over 3hrs before hearing from them. It was suppose to be a 1hr job. Finally I got message sh | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ Rex GalbraithThe pick up service for your vehicle is game changing. They communicate so quickly via text and it's easy to work with them. | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Jess PereaWork is always done quickly, staff is very helpful | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Helen AlexanderThey were short on help today and I had to wait two hours. I must have had an idea because I brought work with me to do. Everything else was great. | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Michael McArthurCheckin process was simple. However the repair was anything but professional. I had the air bags in my truck replace on a recall. When the cover for the airbags was reinstall the edges to the cover are now all curled up, and seems are not alined. I looks like crap. When I picked up my truck I waited 10-15 minutes before some finally | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Boyd SilversmithBrought vehicle in for service as a drop off. Dealership texted me later saying there were no parts available for service recommend. Why would you accept a vehicle service and have no parts available. | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Kat JReese was great to work with. Parts ordered and I will return for service. | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ tiffiny houskeeperThey were wonderful service department got us right in and had us back up and running. Since our jeep was doing the death wobble. Had parts and everything covered under warranty. I would recommend for service. | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ Christopher ShuttI had an amazing experience at Larry H. Miller Provo, all thanks to Andrew! He was absolutely fantastic and made sure we got exactly the car we wanted at the price we wanted. We've done business before at Larry H. Miller Sandy, but this experience in Provo stood out as particularly great. Andrew was genuinely awesome and made the who | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ Michael AllisonService was exceptional. Darin and my mechanic Preston were amazing! Job well done! | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ Dave Raildarrin nielsen was an outstanding service rep. he was always available to answer my questins and get the work done. | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Dennie ClarkThe service department took very good care of us, very impressed by all . | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Samuel GriffithsGabriel was incredible to work with. Everything was done very professionally and I was treated respectfully. The car was reasonably priced and in good condition for a used car. My questions and concerns were taken care of in a timely manner. I appreciate the flexibility they showed. I had a 4 star experience getting my used car here. | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Douglas HoldawayJohn was very knowledgeable and is the reason we decided to purchase our new truck here | Read Full Review3/12/2025 12:00:00 AM | Google
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★★★★★ Tony OrchardBrought my vehicle in for some recalls, and they did those for me and let me know I had a check engine light and they informed me as to what it would take to fix the light! That was very nice of Kade to inform me! I’m going to go back to where I just bought it and see if they fix the problem. | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Hank CisneI had a transmission fluid flush and filter replaced. They were considerate that I drove an hour and a half to the service center. For this reason, they got me in, finished quickly and I was on my way. | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Brooke StricklandWe bought 2 vehicles in the last 3 months from Lavar and we had a great experience! | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ Michael PierceThis is my first and only review I’ve ever written. I want to say this first and foremost. My salesman Andrew did everything right. At the start of the deal. Everything that happened after is entirely unacceptable. Purchasing from out of state, the deal was done entirely over the phone. It took a full 3 days for the finance “manage | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ WilliamTook my 2024 F350 with 13,500 miles on it in for an oil leak. The app was nice to make an appointment, just don’t try to get anyone to answer you back on it. Dropped it off on a Tuesday morning at 10 AM. After receiving no responses to my text I called the service department, left a message for someone to call me on an update. So the | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ Ricardo JanottiI recently took my Bronco to this Ford dealership for a routine maintenance and oil change, and I couldn’t be happier with the service! The staff was incredibly friendly and professional, making the entire process smooth and hassle-free. They kept me updated throughout and even went above and beyond to ensure everything was perfect. | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ robert bakerThe parts department is awesome they gave me a great pricing on the parts need for my Jeep. The manager was great to work with. Also the service department was great to work with. Thanks for all the help parts and service. | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Dalton HopeThis is about their service department. Honestly it has been some of the worst communication I’ve ever had to deal with at a dealership. They had my vehicle for over a week and I never got an update or anything. I had to go in person to get someone to talk to me because all I got told when I called was, “It is busy today and we will | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Marlinda LaneI had an appointment @11:30 It took 2 hours only change oil... Before it takes 45 minutes... | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Lisa WalkeroniceI had made an appointment on line. But being new to the area, I made it for the wrong location! I showed up with no appointment due to my own error. But, everyone was so kind and said they could still take care of me! The lounge area was so clean and comfortable. I was able to do this during my lunch hour. So grateful for the hospit | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Logan StoutCheaper, faster, nicer than Jiffy Lube ever was | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Monica BenavidesLavar was amazing! He wasn’t pushy or tried to upsell me on things I didn’t want. I got a protective father vibe from him. I was at the LHM Ford Lincoln Provo office, and he brought a Honda down from their Murray office twice so I didn’t have to make any trips up there. Dave, the general sales manager lowered the MSRP for me - the c | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Brett JohnsonI had to take my vehicle in for a recall. Based on the mileage they recommended some additional services. Initially I decline but changed my mind, I want to take care of my vehicle. Darin did not push me and emphasized that these were just recommendations. He explained what they did and gave me an estimate of when it would be ready. | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Jim FraryDarin was a rockstar handling my service. Such a difference a caring attitude makes in our life. | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Jason & Venus SweetlandWe live in Arizona. This location had the truck we wanted. Our salesperson, John was great to work with. The whole buying process was smooth. We love our new truck! | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ [email protected]I recently took my 2021 Jeep Cherokee into Larry Miller Jeep Provo since I was getting an error message that the Forward Collision Camera needed adjustment, along with warnings that the Traction Control, Stability Control, and Cruise Control needed adjustment. . I received a call that the camera module needed to be replaced. I finall | Read Full Review3/5/2025 12:00:00 AM | DealerRater
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★★★★★ Mike ShelleyPleasant interactions, very helpful. Got the work done. | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Jay BulferI'm traveling thru the state and had a few issues. Got right in and was taken care of right away. Back on the road. Thank you. | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Ashley CurtisSuper upset, I have a 2022 jeep grand Cherokee that had never been in a wreck or off road in that had had two cracked rims. The rims cracked one month apart and nothing had ever been hit, not even a curb. They deemed both cracked on impact, however I am the only one that drive any car and know that there has not been any impact. Dari | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Hanna TaylorMy husband and I just purchased a truck from here and custom service has been horrible. The lack of communication they have once they got your money is CRAZY. We went to trade in our old one and pick up the new one. The ladies at the front looked so bothered that we asked for help and interrupted their gossip. They said they reached | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Clint BlackDarin is great to work with. He’s kind, fast and gets the job done | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Danielle CemprolaI had a great experience working with Jonny, Lacey, and Candice. As my primary contact, Jonny was friendly, responsive, and helpful in answering my questions. Lacey, as the manager, took the time to call me and check in as we worked towards a deal. Candice made the financial paperwork a breeze and didn't pressure me with a bunch of a | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ Jarron KirtonMy experience is always great! They’re always ready to assist and help with any issues. | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Robert ToddJon Jenks and Candice did a special and great job | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ David WaltonEverything was very good except for the black greasy footprint that was left on the carpet on the driver's side. | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Wacey SorensonI would not recommend taking any thing to this dealership… our jeep was in less the 60 days ago and the advise almost 5,000 dollars of repairs and fixes. From flushes and new fluids to small leaks and needed new tires… Then this week we take it in for a leak.then I hear tires are fine (after 60. Ish days they are ok now)Hummm And | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Jason StrongGreat customer service. Had the oil changed | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Curtis GrieveMason and Cade are excellent at their jobs. I was in and out in under 30 mins. | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Jeff KruckenbergNice Car Buying Experience working with Jon Jenks at LHM Ford Provo. | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ DeAnn SmithI was eventually greeted upon entering/ dropping off my vehicle. Was informed of recommended services. I was quoted an hour for the oil change service and 2 additional services. I did make service writer aware I was waiting on site. I NEVER got an update on the progress when the time went over. Total down time was 2 hours. I di | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Kyle KarlenI had a terrible buying experience with this dealership. I had previously leased a Mustang with them and had moved out of state. The car had been reliable for the duration of the lease and I wanted to buy it at the end. On the lease page there is a final buyout figure for your car at the end of the contract. So at the end of the leas | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Joe PetersonGreat staff, quality, speed, and price!! | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ Daniel BeamanRix and Dave did a good job helping us buy a new suv. Very happy with our purchase. Service department (Patrick) did a good job today. 2/25/25 | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ Kelv CutlerDarin was super friendly and professional and took care of my car and me so well! | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ Duane BarneyI have been going to LHMillet Ford Service for many years now. Reese, the Service Advisor always treats me well. | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ BruceIt would be unfair for me to leave comments except that the service rep "Darren" was exceptionally good to me but the service was much to me desired. Bruce | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ Johanna BernardiDarren was so great! He bent over backwards for us! Thanks so Much! | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Galen SaundersThey got me in a scheduled and found the problems and it was covered by insurance which was great and they were able to get it done the same day which was really good. I appreciate their hard work. However when my wife picked up the car she said it spelled like grease and when she touched the steering wheel she got black on her hands | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ ToddBest service I have ever had from a Ford dealership. Very professional and really got me out of a pickle. I am so impressed that I will buy my next vehicle from you. I live in Grand Junction CO and will be happy to travel. Thank you to Reese in the service department and the technician who's name I forgot ( sorry). Great young man. K | Read Full Review2/23/2025 12:00:00 AM | Google
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★★★★★ Jacqueline PetersonI regret to share my negative experience with this dealership. We encountered multiple issues during our sales process, and despite bringing these concerns to the attention of the manager and owner, no action was taken to rectify the situation. Nearly a year later, we are still receiving unwanted calls from blocked numbers, pressurin | Read Full Review2/23/2025 12:00:00 AM | Google
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★★★★★ Chris ScolariGreat experience, excellent customer service from Kade and the service team! | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Brandon DychesGreat experience! Jonny P was my salesman, and he is a great guy! Never pressured me into anything. He made the searching, and buying process seamless. Go check out the team there. Thank you LHM, and Jonny! | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Steven AstleFrom the start to the finish the service advisor was working with me to make sure I was taken care of. My vehicle was given back to me with the work and my service completed. | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ cblindorffI was greeted promptly by Max in the car bay and got checked in quickly. I was able to communicate either by text or calling after I dropped the car off. They sent a text about work that was done and recommendations for future work. Had a good experience and even received a discount. | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Cordell RogersLarry H Miller Ford Provo uses deceptive bait & switch tactics with its service department. I got an email from Ford to schedule an oil & filter change at LHM Ford Provo for $49.95 full synthetic (advertised as regular price of $89.95), and I scheduled an appointment. I sent my daughter to do the oil change and gave her copies of the | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Paityn OlsonI took both of my cars to this dealership to do oil changes they sent me a video and pictures of the inspection and things that they said was wrong with the car. The first car they said that it had an oil leak in the pictures you could clearly tell that is was oil coming out of the plug hole where they drain the oil and tryed to char | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Jeff KernsFinal post regarding Larry H. Miller Ford Provo Utah. I finally received my title and processed through the DMV with the lien holder in possession of the title. Total time to get me title from the dealership was more than 8 months. The general sales manager was instrumental getting the process going in the right direction once notifi | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Jeffrey WrightI bought a new Ford Escape and couldn’t be happier with the car and the whole process . The sales person, Jon Jenks, was great and extremely patient with teaching a 77 year old with all the features. He just as patient and friendly upon my three or four return visits for additional insight. I love the car and strongly recommend Larry | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Jayme SlaughterReece was a top notch employee. Respectful, nice, and did a great job on the car. | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Kathy LudlowWe called and spoke with Johnny who was very helpful and invited us over to take a look at the vehicle we had looked at on line. LaVar greeted us at the door and showed us all the stuff and a variety of lovely trucks in the size we wanted. In the end LaVar helped us select the best choice for us with all the things that were importan | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ Chyrl PierceGreat service, quickly found the problem and fixed it. | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ Jesse WalkerI like that they were able diagnose and fix the issues. I don’t like that the work wasn’t under warranty, that it took nearly 9 weeks to fix, and that I had to keep calling them for status updates. | Read Full Review2/16/2025 12:00:00 AM | Google
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★★★★★ Vikki McclaskeyThank you Daniel and all who took care of us from start of answering the phone to Daniel who got us through our service. So kind and helpful and quick service | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ R GrahamI have been having an intermittent problem with my Jeep. I first took it to a dealership closer to my home and got what I expected, which was "We can't make it happen, sorry." I kind of expected that. I would have taken it to Darin and crew first but I wasn't sure I could get the Jeep there. Next I crossed my fingers and luckily made | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Skylar Weeks D.C.Quick lane Oil change went well! | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Nathan HuntsmanMy advisor was very kind and explained my repairs clearly. | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Gayln OlsenOil change was done in a very timely manner. Friendly staff. | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Alli Br.Fast, easy, and reliable service by great mechanics! | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ rod thurberThese guys are so amazing! They took good care of us on a recall and found a couple other things that needed to be addressed. They got my ok to do it and took care of it! Highly recommend these guys for all your maintenance needs on your vehicle!! Thank You so much!!! | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ Darlene GordonI only waited for about 35 minutes for an oil change and filter. They were kind and helpful. I was surprised to find that my car received a car wash! | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ Joe PriestUpdate so it appears that the general manager reached out and read my post, even left a contact phone number( which is just the number to the receptionist at the dealership) after a couple attempts to contact him I believe it’s just lip service and his posts make it appear that LHM really cares so far no resolution or even a convers | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ Elizabeth LudwigThe staff Saturday evening was incredibly kind and helpful. Jonny and Dave were very knowledgeable and kind and helped answer all our questions. We really appreciated too how mindful they were of our 6 year old child - the woman at the front desk brought her a coloring book amd snacks throughout the process. And we got the vehicle we | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Amberlie & Travis DarlingVery nice, took longer than expected but that is understandable since I took my Toyota to a ford dealership for an oil change. The lady at the front desk was amazing. And I got a complementary coca-Cola while I waited. They even gave me a code to wash my car! The guy who helped me was very nice too. | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Olivia BensonI’m only giving 4 stars bc making reservations via the website doesn’t work. I had a reservation confirmation but when I got there, they said it hadn’t synced on their end- which is a common and known issue. Beyond that, though, everyone was very nice and they got my oil change done quickly! | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Brooke KamaluThe actual final work done seems to be fine. Two stars for me though because of lack of communication in general, not much consideration when you reach out for updates and additional information, and I personally had to call Ford to work out warranty claim issues, and it felt like LHM was better equipped to do that. In the end, my du | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Scott HendersonCame in for multiple services and the team made sure all got done at the best price! | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ Sarah JaneThe process was very streamlined and convenient. I was able to schedule an appointment on their website, a representative called me to get the specifics of the appointment, I got a text message to a number that I could text about questions whole my car was being serviced, I got a text when it was done, and when I came back to pick up | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ Michael “Mac”Follow up review. Took vehicle in for appointment (plenty of open times) that I made earlier to get oil change and maintenance check IAW maintenance contract and find out why stop start function had not worked since purchase 6 months ago. Service department was unaware of the appointment, so I had to tell them why I was there. Wa | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ Jorge LinaresReally Good customer services Jonny is really awesome answers all my question and Lacey really friendly person and she real helpful really good experience coming here | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Michael MullinsThis is my second truck I purchased from LHM Provo Ram. This time the team went above and beyond to help get me into my brand new truck. A special thank you to John Martin, who never gave up on searching endlessly for the right truck. Highly recommended John. Of course Emily and Cody for always keeping me in the loop and walking me t | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ Ladawna LewisWe got a great deal and everyone was nice and helpful. | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ George BarlowI scheduled an appointment at Larry h Miller Ford my truck has 78000 miles it’s a 2022 ford f-150, I scheduled for a park aid sensor, transmission service and trailer brake harness replacement, my appointment was for 9:15 a:m I’ve been sitting here for 5.5 hours now and it’s still not fixed, this isn’t the first time I’ve had to sit | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ Brenda SánchezWonderful service, very fast, friendly and affordable. I will always come here. ?? Daniel was very kind. Thank u. ?? | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Bronx ATyler was exceptional, providing updates and explanations throughout the process. The services were also completed in timely manner. | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Joe PriestI appreciate how quickly they got me in to do a recall on my jeep wrangler. While there I had them change the fuel filter, no way would I have figured it would be that expensive. After looking the part up on mopar on line I was charged higher than M S R P (40% more than what they would sell it for) and paid for a premium for the inst | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Ashten MillerCame in tonight and the sales man talked down to me and didn’t want to show us cars. | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Aaron WebberWell done, all around. Kept informed, done quickly, even ahead of schedule, and price was fair. The gentleman that helped me, was great, polite, efficient, and did a great job. | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Duwayne ChestnutScheduling service was very easy on the website. I was quickly invited to have my truck picked up and return at no charge. I was greeted promptly and all service was clearly communicated. Service was performed thoroughly and in a timely manner. | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Curtis SimmonsMason the service manager is the best ever! The service to my vehicle was done in a timely and professional manner! | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Juan MoralesHave been doing business with this dealer for year, and Ricky has always gotten me taken care of. Great asset to have in the Parts Department. | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Glenn MehewAwesome Service. Fast. Great work. | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Freddi Ann JohnsonVery up front and honest with what needed to be done on our truck today. Fixed in a fair amount of time and a great price as well. Thank you Reese for keeping in touch with and on the progress of what was going on with our truck. We love working with Larry H Miller Ford of Provo. | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Deryck AdrianoThis is a grammar edit to an older review. I hope the service has improved since it's original posting: I'm giving it two stars for the polite and courteous staff and clean facilities. This is the second time I've brought a vehicle in for an oil change and tire rotation. Both times were scheduled appointments that took nearly 1.5 | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Jazmin RomeroI had an absolutely horrible experience with the Larry H. Miller dealership in Utah, and I would strongly warn anyone against taking their vehicle here for repairs. I paid $4,325.39 for repairs in October that were supposed to come with a 3-year warranty. Less than three weeks later, my car overheated while on a trip to Idaho. When | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ steven coxMy truck was picked up, serviced and delivered on time. I received a detailed invoice on the service. Thanks! | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Blake GregrichJonathan was a great help at getting us a new 2024 ford bronco sport. | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Joseph RussellThis shop (especially danial the service man at desk )are very professional and courteous ,on time and good work ,use them all the time ,no complaints here ,highly recommend Larry Miller service | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Mark AndersonJenks and Lacey treated me like friends and went above and beyond | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Betsy ChristophersonI’m honestly shocked that I was sent a request for a review after my experience. My car has been in 3 times in the last 2 months. Each time they do a full overview of what needs attention. 2 weeks ago my car was in with a full list of things to fix. I had several fixed. Then, this weekend when I was in the list was completely differ | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Wence FloresSuper Friendly Service! Fixed My Issue Quickly. HASSLE-FREE. Kade Took Care Of My Truck. Thanks | Read Full Review1/26/2025 12:00:00 AM | Google
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★★★★★ Danny NewmanWonderful service Just like always fair prices on time like they said will keep going back | Read Full Review1/26/2025 12:00:00 AM | Google
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★★★★★ Jason ChesleyVery good experience here. Jon was great to work with. They were expedient and very responsive to what I needed. Thank you everyone there for your help. | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Phil SparksTyler was great to work with. He remembers me and is always working hard to explain everything and give me a straight answer. | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ Andrew HerreraQuick service, fast turnaround | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ PhilThis dealership is the best in Utah. Not only did they take care of my truck, the GM and Service manager made sure to get it done on time with the up most professional I have ever seen. Josh, Bronson and Daniel are the best. I will only work with this dealer going forward. They are the best!!! | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Kenneth OttGot "The Works" done on my truck, and as always, in and out in less than an hour. Great service without any unnecessary up sells. | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ Nancy WellerI like the dealership and service area but the computers were so slow that the repair went from 1/2 the day to a full day. I had a family emergency I was needing to get to but fortunately I was fine there. | Read Full Review1/23/2025 12:00:00 AM | Google
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★★★★★ K MadsenI loved the LHM Provo Ford Dealership . My salesman Johnny helped me with all of my initial paperwork and basic computer crap in the truck . The new 2024 F150 4x4’s though are nothing but giant complicated computers. With unfriendly software. I still can’t access my cab with the code keys by the door. I can’t use the owners Manuel be | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Brian PageI've had a recurring problem for the past two years where an error message pops up every fifteen minutes telling me of a problem with the U-Connect box. Even though the repair was lengthy and more involved than anyone thought, I am so relieved that Darin and the technician kept at it until the issue was resolved. I also appreciate | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Dan StevensonThe Mass airflow sensor went out on my truck. They replaced the part and broke the plug. So I had to pay for a new pigtail and installation. As part of the MAF installation there is a program required but they said my battery wasn't good enough to "hold the programing" but they still charged me $180 dollars for the programing they di | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Scott ConwayI don't live in Utah, but I called Larry H. Miller Ford Provo with a question about Super Duty options based on a YouTube review (thank you, Ben Hardy) recently filmed there. They helped me straight away, even knowing I was not going to buy from them. The General Sales Manager himself took my question, researched the answer, and call | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Yelitza CespedesIncredible service, the service was fast, never pushed me to do any service non-required. My car was broken and they let me think for a few days until I took my decision. The guys have been always friendly and kind. | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Gary WalkerGreat service. The Technician was amazing! | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Nathan ProwsLinda did a fantastic job and the dealership had the vehicle we needed within our price range, Alex did well and got us a good interest rate as well. Great customer service. | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Kaydon HughesTook them 48 hours to do an oil change, and run an electrical diagnostic just to not find anything wrong, not to mention I asked specifically if they’d put air in the tires during the oil change, said they would. Didn’t. Had to go back in after getting my keys back (the next afternoon) and had to go find a mechanic to come recalibrat | Read Full Review1/17/2025 12:00:00 AM | Google
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★★★★★ Eddie StallingsYour service department is the best I have totally enjoyed the past 5 years and would do it all over again and was ready to buy a new bronco today my wife and I walked around outside for 45 minutes and when no one came out we went into your show room and looked around inside for a few minutes talked to each other about how busy they | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Mary SchumacherEasily scheduled appointment for service online, then dropped car night before. My car was done so quickly the next morning! | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Ralph AlgerThe problem I came in with was fixed in a very good time and I am very happy with the outcome and the price seems fair. | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Edward GreeneService was poor. Sat four hours for a 30 minute service | Read Full Review1/16/2025 12:00:00 AM | Google
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★★★★★ Kennedy CHunter Powell was so incredibly helpful. He answered every question I had and made me feel comfortable while there. He was so friendly, it made the place more inviting. | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Glenn V BirdFrom beginning to finish every aspect of the process was exceptional. Thank you for your kindness and professionalism. | Read Full Review1/14/2025 12:00:00 AM | Cars.com
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★★★★★ Roxanne WestonGot my oil changed, and they were very nice and fast. Will definitely continue to go back. | Read Full Review1/13/2025 12:00:00 AM | Google
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★★★★★ Troy WilsonI had a great experience with my new vehicle purchase. Levar and the team were awesome. | Read Full Review1/13/2025 12:00:00 AM | Google
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★★★★★ Ryan HuntingtonWorking with Jenks and the team was quick and easy. I highly recommend them. | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Tony HoffmannI recently purchased a Ford bronco from this dealership two weeks ago and left a five star review for the sales person and how the process went. Then I had to use the service department and that’s what this review is for. When I purchased my bronco they said I had 211 points to use on accessories. I thought that’s great so I go onli | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ M HolmesUgh...I wish I could say my experience was good, or even decent, and I was hoping it would be good considering I have had some bad experiences there before and even spoke to their mgmt, but it was pretty poor. I showed up for my appointment, rolled into the service bay and was the first and only vehicle in there. People were standing | Read Full Review1/11/2025 12:00:00 AM | Google
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★★★★★ Elisha MLavar C. was great to work with, made buying the truck a breeze. financing also easy peasy. truck was a gift and they gave us a big red bow to put on it :) happy with our purchase and would recommend this dealership. | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Peter SMy wife Actually drives from Sandy to Orem to go to this dealership. she drives right by Larry wheeler Sandy. | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Nate and Allison ClarkKemli was such a a huge help! Highly recommend! | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Ron TannerThere was a software update needed. We dropped off our Expedition and they were done in about 2 hours. The technician was pleasant and thoughtful. Great job! | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Allen PoulsenI assume the oil change went well, but they did not rotate my tires and they did not set my tire pressure like it says on the paperwork? why why why why? | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Talavou Malietoa Fitisemanu IIIGreat at communicating and solid repairs. Valet service is nice and efficient to get your services taken care of when you can’t drive in to the shop. | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ Laurie and Scott CarruthEasy scheduling and great customer service. | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ Garrett DormanBefore I went in to fix a recall, I called into the services department to confirm they had the parts necessary to complete the change. They confirmed they did. I then went in and asked again before handing my truck over to them. Again, they confirmed they had what they needed. They reassured me it would take a few hours and I’d get | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ Cari ThompsonIf you're looking for a trusted dealership, I highly recommend stopping in and asking for Lavar! He's super knowledgeable and goes above and beyond. There's no pressure or persuasion. He listens to what you have in mind and helps you achieve your goals. :) | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ Rick FerrelGreat place to buy a car. I really enjoyed the transparency and communication throughout the experience. The sales team was extremely flexible in letting me drive as many as I wanted so that I was comfortable with my choice. | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ Scott SharpHonest, fair, and efficient. Never going anywhere else. | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ Michael HutchingsService was great. Darin is awesome. | Read Full Review1/7/2025 12:00:00 AM | Google
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★★★★★ Scott SmithCourteous, helpful service. Hunter was great to work with. I will return for future maintenance on my Lincoln. Scott Smith | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Amy BarnettJohnny was great to work with! He went the extra mile and found the car I was looking for! Tito worked wonders with my service warranty and financing. | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Heidi SobiskyCar oil changed and tires rotated. Friendly and quick | Read Full Review1/2/2025 12:00:00 AM | Google
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★★★★★ Elisha MLevar was great to work with, made buying the truck a breeze. financing also easy peasy. truck was a gift and they gave us a big red bow to put on it :) happy with our purchase and would recommend this dealership. | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ Tony HoffmannHad to buy a vehicle for tax purposes and they were very helpful. Had what I needed to qualify for the a section 179. The sale person was great, the money man was great. It was a positive experience. | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ Rod ThorstromI was treated extremely well. The Service person was very helpful. | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ H&H HomesService Manager Mason is top notch I keep my service there because of him. | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Bryce PorterHad a recall and they were quick to get me in. It was as done in an hour. | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ kvc.1Edit: true to my word I brought my vehicles back and time and time again LHM and their service department let me down. Not only is their communication terrible, but their diagnosis process is even more terrible. If you plan on doing your basic oil change this may be the place for you, granted they may have your car for 3.5hrs. Or in | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Melissa RasmussenDarin helped me with an oil change, as well as diagnostics on my Jeep. He did a great job, as usual, and I was in and out of there very quickly. He’s always extremely kind and pleasant to work with. | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Mckelle FosterMy car was done and back to working condition very quickly! Kade took good care of my car and made sure all my concerns were addressed. Thanks Kade! | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ K MadsenI loved the Provo LHM Provo Ford Dealership . Johnny helped me with all of my initial paperwork and truck . So did the general salesman . These guys are the best | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Amy BarnettJohnny was great to work with! He went the extra mile and found the car I was looking for! | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Dylan PetrunioBrought my truck in for a recall on 12/6 after scheduling a week in advance. Dropped it off first thing they said it'll be fixed in a couple hours. After 8 hours I called them and they said they didn't have the part in stock (even tho they knew the recall part to order a week before I brought it in for the repair) and to get the truc | Read Full Review12/29/2024 12:00:00 AM | Google
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★★★★★ Jeffery StewartThey were great got me right in and done. They charged me what they promised. | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Alvaro PastorBrought my truck for an oil change, it was really fast and quality service. | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Jeff EtheringtonGreat service from Reese today when getting an alignment. Verified my truck was in spec and didn’t charge for the service appointment . I’ll be back next time I need service for my truck. | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Mike JeterGreat customer service on my purchase. | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Ian BirdKaden was phenomenally kind and professional. | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Ren MorrisAs always, Jon Jenks is the BEST!! I give him 10 stars! | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Nicholas MackDarin took great care of us and our Jeep when we needed our Jeep re-aligned! | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Amy MonroeI always appreciate the knowledge and kindness of the technicians. | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Troy SuttonI had Darin as my service rep and he was great! Honest and with integrity they took care of my vehicle. That’s high praise indeed. | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Daniel StevensWe came in to look for a truck, we had Val as a sales rep. He didn’t want to help us at all and all he did was saying we can’t get approved even if he didn’t pull my credit at all, he sworn at us and was just a mean sales person. I told him Exeter approved me he didn’t care one bit about that, he just cared about him self not making | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ JoshI took my truck in on a Saturday to get something looked at and the service advisor was 100% honest and said bring it back during the week due to issues and then having to deal with Ford corporate and he did not want me to be left without a vehicle. Appreciate the honesty and they were to get me in the following week and get everythi | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Jill OliversonLove the team at Larry H. Miller. Andrew was so helpful and knowledgeable. He truly knows cars! | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Jared OstlerVery upfront and honest. I will use them again. | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ Richard HollandBrought my truck in for new window motor and door latch they had me in and out no problem | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ L LTook the Jeep in and appreciate the level of detail and attention the team provides. | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ Edith HoneI wasn't planning on getting a new truck until March or April, but I saw the truck and decided what the heck, Lavar came out and helped me and my wife, He put up with our crazy schedule even when we showed up late, We really appreciated the fact that he wasn't pushy at all, He made us feel comfortable and guided us through the entir | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Sheri meParts department, his name is Edwin or Erwin, but he was amazing. Very very kind young man I couldn’t ask for a better customer service. | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Amber Thompson-CooperI initially was happy with my experience at the dealership, but as soon as we purchased our vehicle it seems that the ball was dropped in a number of areas. Initially our salesman was great. From the moment our contract was signed we began seeing issues. When finishing our contract we found out that the office had run out of USB dri | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Cole PetersonSuper slow, unresponsive, and Reese did a terrible job keeping me updated | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Franklin ArrowchisGreat service, was kept informed of how the repair was going. | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ Cody ThomasI have had nothing but a great experience from this group. From buying the car to the maintenance and service. | Read Full Review12/23/2024 12:00:00 AM | Cars.com
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★★★★★ BindlestiffI needed a quick, simple service performed on my car. I received a quick, simple experience. What more can you ask for? This service department has always stood out because of their willingness to listen and communicate and I appreciate that. | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ Brooke WebbWe had such a great experience at Larry H Miller Provo. Andrew and Martin were great to work with and they helped us leave with our dream car! Very happy with the professionalism and service! | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ janae girdlerJon J. was fantastic! He made leasing a car easy and enjoyable! | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Diego Hugo Jordan DelgadoI'm new at the area and They help me with an appointment the same day! This was amazing and effective, they did possible what other dealers can't. Definitely staying with Larry Miller now. I'll bring my other vehicle as well. | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Brant PaulsenI worked with Irvin in the parts department and my experience was fantastic. Irvin provided excellent customer service and went above and beyond in helping me to sort out a problem. I’d definitely refer this place a friend or family member. | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Fred MFriendly and professional. I was welcomed, and my truck recall was fixed within one hour. No games like leave your truck we call you when it is ready. I am glad | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Pascual RamirezEverything went ok until The engine light came back on. | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Jay “Tom” CherryDarin in their service department was extremely helpful in getting my car fixed, following up several times as they work to replace my alternator, and was wonderful to work with in resolving my issue. | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Emily ReedTyler was informative and very helpful. I drove from quite a distance to get service on my new car. They were quick so i could travel for the holidays. | Read Full Review12/19/2024 12:00:00 AM | Google
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★★★★★ Isabelle KaulOwner of this company is 10/10 and takes care of his vendors and customers. Had a mishap with another dealership and he helped me resolve it immediately even though it wasn’t his problem. Super understanding guy and runs a honest business 5 stars! Thanks Andrew ?????? | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Luke HeuglyJon J was helpful in acquiring my lease for my business. He has some humor and is enjoyable to deal with. Overall great experience at Provo Ford with Jon J | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Laurel ChildUnfortunately, I've been a bit disappointed in this recent visit because, when I brought my vehicle in for a specific problem and they ran Diagnostics, they failed to inform me that I had to recalls, and then told me I had five things that needed to be repaired, one of which was a wheel alignment that I have just recently had done wi | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Linda FifeOrdered Bronco rack, crossbars and a Thule Box. Arranged service online and added the box install when I got there. 3.5 hours when promised in 1-2? (They knew I was waiting and I had an appointment). Service writer didn’t put down everything so whole job wasn’t complete. (Had to finish box install in back parking area) Only positive | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Renee TuellerService was great. Delivered my car to me at my work place after completing service on my vehicle. | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Dave HazellGreat sales staff here all extremely friendly and knowledgeable. Pleasure to do business and the Ford Bronco looks awesome on my Driveway. | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Lacey JorgensenHad such a great experience here! The team was awesome—they really took the time to help me find the perfect car without ever making me feel rushed or pressured. Communication was spot on the whole way through, so I always knew what was going on. The managers checked in on me a couple of times throughout the process to make sure ever | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Sydney HutchinsI get my 2021 Dodge Ram serviced at Larry H. Miller Dodge in Provo and I have a great respect for their attitudes and service. They go out of their way to ensure I am treated respectfully and I'm always happy with my service!!!! The guys at Larry H. Miller will always treat you fair and provide the very best service! | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Isabelle KaulWe are a locally owned small detail business in Provo. We did TONS of work for this dealership and they keep saying that they have paid our invoices and I’m yet to receive anything almost 6 months later ???? Starting to think I’ll have to take them to small claims court !! This dealership is untrustworthy and I would not recommend the | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Manuel RodriguezMy experience at this dealership was nothing but positive! Jonny and Tito provided excellent service, showing great attitudes and giving us their full attention. Whether it was explaining the details and financing options for the vehicles we were interested in or assisting us with a test drive, they really went above and beyond. We d | Read Full Review12/15/2024 12:00:00 AM | Google
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★★★★★ L BarfussAddressed my issue fully and to my total satisfaction. | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Tyler JensenBronson with LHM Provo did an amazing job of finding me the specific truck I was for. The price they advertised was the final price with no hidden fees. | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Tom FabianAlways super attentive and willing to go that extra mile. Could use a more comfortable waiting area (snacks etc) | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Jon AndersonAny stars here are for Darin, not for my experience. Darin is amazing. His job is impossible. He has to try to appease customers while the repair; in my experience, has always taken a minimum of twice as long as promised and ended up costing thousands when it was initially thought to be recall or warranty issues. I will never buy ano | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ David FosburghWas the worst experience trying to buy a vehicle I’ve ever had. The communication was terrible | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ bradenUnbelievably Poor Customer Service – Completely Misleading Response from Dealership I am incredibly disappointed with the service I received at Larry H. Miller Ford Provo. Not only was I required to pay for gas just to test drive the car, but when I filed a complaint, the dealership’s response was entirely dishonest. I have submitte | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Holly BrownI bought a used VW Atlas with 125k miles on it. Sold at more than the value it should have been (my fault for not knowing better) and less than a year later it started having engine issues. Service team told me they tried a few fixes and couldn't get the check engine light to come back on, but that I should drive it for a week and se | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Ron TannerThere was a software update needed. We dropped off our Expedition and they were done in about 2 hours. Great job! | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Josh McCraryThe guys at the parts counter are awesome. They always answer my random questions without judgement. Offer discounts when applicable and offer advice on installation of parts. 5 stars every time. | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Chris UTook longer than anticipated but they went above and beyond with the end results | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Haley GibsonEldon was amazing! Super helpful! Also loved Darin! | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Bryan CrootTyler always takes great care of me! He’s a Jeep guy so I trust him with my Grand Cherokee. Always a great experience with the team at LHM in Provo! | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Ernie Arguetahorrible experience. my wife and I got VW Atlas and were paying 500$ a month for a no worry power trained warranty. little did I know that the transmission went out and it took them nearly a month to fix it. 4 days later the check engine light came on and once again the car was back at the dealership only this time they said no cover | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ AaronHave had nothing but a great experience for many years with their Service Department. I have taken my new Gladiator as well as my 2000 Jeep XJ there for service. If there is anything needs done at a Jeep dealer, there is no other dealership that I would trust more. Mason and Tyler go out of their way to ensure things are working a | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Rachel MartinWas really fast and everyone was really friendly | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Robert TaylorThanks for your help with the recall | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Mandi WadeWe had a great experience with this dealership. Bronson went above and beyond to help us out. We highly recommend it to others. | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Shelley CraneI was told it’d take all day for the oils change and the recall to be done. So my husband met me there to take me home. The service rep said it’d take about 2 hours to be done but I was notified 45 minutes later thst it was done. I should have just stayed there. It was frustrating. | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Aaron MerrellSummary of the below: They do not call you back. They do not text you back. They forget to order the parts necessary for fixes after your visit. (Happened a few times) They lose your car. They try to sell you on lots of irrelevant products. They do not take responsibility for their mistakes. Be very careful going here. Over the last | Read Full Review12/10/2024 12:00:00 AM | Google
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★★★★★ Courtney MaddoxIf I could give them 6 stars I would. Darin in the service department went above and beyond to take care of me and my family. Even despite unexpected delays, he was empathetic and very efficient in getting me in and out as quickly as possible. I heartily recommend him and LHM Provo to all my Mopar friends and family! | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ Mike LewisWe brought our Jeep Wrangler Rubicon in for service on strange issue where we were our battery died suddenly and we were getting multiple errors on the dash. The LHM Provo team fixed the problem (which wasn't easy) and communicated with us throughout the process which was very much appreciated. Darin and his team are really outstand | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Stephenie M RoundyThis has been a great dealership all around. Ive had my Bronco serviced here and just bought a new Bronco. Jon J. was my salesman and worked with me to get exactly what I wanted. The sales manager and G.M. are all super helpful and friendly as well. I highly recommend going here for buying and service of your vehicles! | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ Donna AllredMy Chrysler Pacifica was receiving an error code of ACC/FCW and that it needed service. I went to talk to Tyler at Larry H Miller Chrysler Dodge in Provo this afternoon. I didn’t have an appointment, and just wanted to find out an estimate of what service would cost, and the amount of time the repair would need. Tyler had me pull | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ Mireya GuerreroExcellent service, the customer service is very helpful and amazing thanks John!!! | Read Full Review12/6/2024 12:00:00 AM | Cars.com
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★★★★★ Jeff KernsLarry H. Miller Ford Provo Utah review: This is my second review of this dealership on the same vehicle. I purchased a 2024 Ford F-150 Raptor in early May 2024 at MSRP price. My review and feedback on the dealership and personal working there were extremely positive. Since then, my experience has been 100 percent negative due to titl | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ MaryBeth MillecamThey worked hard to fix the issue. They explained clearly what the problem was and how they were going to fix it. | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ C. Beck MayberryI got some marketing mail for a deal on oil changes here and was pleased at the speed and professionalism of the service. It was a good deal on a full-synthetic oil change! The marketing mail I got said it included an inspection. I realized afterward that I probably didn't communicate that well and I didn't receive any information re | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Chad NielsonNot impressed with the service department | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Nicolas LibrandiHunter was awesome at helping us out with any issues we had and was also able to do maintenance on my second vehicle close to closing time. | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ Marcus LaBarHave always resolved my truck issues. Willing to provide discounts where possible. They care for the customers, thanks y’all! | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ M Lance CooperFirst time I have been to Larry H Miller, just got an oil change, I hope that it turns out to be a good experience,. This is the first Ford truck I have bought, I had always been a tundra man, so let’s see what happens | Read Full Review12/1/2024 12:00:00 AM | Google
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★★★★★ Thomas WrightThe service advisors are always very professional. If you have questions about your vehicle, they can answer them. | Read Full Review12/1/2024 12:00:00 AM | Google
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★★★★★ Knight WoodwardFantastic service! I was very well taken care of and treated with the utmost respect. They were very knowledgeable and had a specialist in site for my hellcat specific truck. I would highly recommend LHM Provo Ram to anyone I know for their service needs. | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Cody gingrasShelby was great to work with. She got me in sooner than expected, and she fixed everything for less than expected. My experience was awesome thanks to Shelby. | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ Chris LarsenBad experience. Took car in to sell, they inspected it for 2 hours, gave an offer. Came back to do the deal a few days later, was shopping around. Filled out paperwork for another 2 hours. Then the manager asks for the keys. He looks at the car for 20 seconds and says they don't want to buy it anymore; makes up some crap excuse. Tota | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ jorjen41Kade is an amazing service manager. We are always treated with respect, a friendly face, and amazing service. | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Thomas WrightThe service advisors are always very professional. | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Miguel AlfaroExcellent service! Great people | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ David OrtonGood quality work, great specials, good awareness of what needs attention and when. Low pressure | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ kitty MeAlways pleasant working the kind support staff and repair experts at LHM Ford in Provo. Excellent service. | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Shelby5-Stars! I recently visited Larry H. Miller Ford for an oil change and was pleasantly surprised by their excellent service. Not only did they complete my oil change in a timely manner, but they also took care of a recall on my car's parts while I was there. I really appreciated how efficient and professional the team was in handling | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Jason ClarkThey were fast and professional. | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Monster HooniganSells process was smooth enough. Finance department needs to learn when someone says no, quit pushing. Price was fair. They need to fire their lot tech or whoever washes their cars. Cost me 1k in paint correction to get my new car to look like a new car. Also move the cars away from the sprinklers. Passengers side was covered in hard | Read Full Review11/25/2024 12:00:00 AM | Google
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★★★★★ David BlumeTook me right in for my appointment and consulted with me without much pressure. Got the job done well and happy with the service. | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Allison PelagioService was fast… Very efficient.. after taking it to different places they actually listen and fix the issues I had.. My car run as good as new… thanks Reese for all the help.. | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Lisa DavisVery friendly service department. Good at keeping me informed. Very professional. Unfortunately, I’ve taken my Jeep Grand Cherokee in three times and my heater still does not work. | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Richard HollandGot the part quickly and technicians took care of me fast! | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Kim BownCoby and John make a great team. We love the car! | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Jody ClarkService was great. Got me in and out fast | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Rodrigo HernandezThe customer service was excellent. Hunter was courteous and prompt in answering all my questions about my car. The service was completed while I waited in the comfortable waiting area. Thank you for your outstanding service! | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Janet SilvesterDaniel was excellent! He kept in contact with me and I knew I was being taken care ofm | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Jared HThey tried hard to figure out the issue with my truck…. But due to the random occurrence of the symptoms they weren’t able to. But they communicated with me during the process. | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Adrianna SaldanaFor major car repairs go to Jeep Doug Smith in American Fork there if they keep your car they will give you a loaner car here they will give you a one way Uber ride and you figure out the rest on your own not giving a date for pickup. Took jeep wrangler in for a new engine had to take it back several times because the engine was le | Read Full Review11/21/2024 12:00:00 AM | Google
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★★★★★ Dianna KiefferI took my Expedition to have an oil change and check why I was experiencing a rough start each morning. They tested it and drove it 3 times and blew out some cobwebs. It runs great and only charged me for the oil change. They are my favorite hands down. Thanks for doing such a great job for an old lady. | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Melanie WenzGreat service, good prices. Happy I came here for my oil change. | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Todd SkibaOur Salesman Bronson came in on his day off to help complete the sale. Their was no high pressure. | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Amy WilcoxHunter has been amazing to work with. Great customer service. | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Keith LeFevreBronson in Provo was the best sales person we have ever encountered. He was kind polite and was not pushing anything on us. We will be back to buy our next car with him. | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Brandelin StonemanThese guys are the best! So fast and such kindness and great service! | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Mikele LeethamThe service rep that assisted me was by far amazing! Assisted me with an issues that many before him told me they could not fix. Thank you thank you thank you | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Mike FeidlerGreat price and great oil change experience. Thanks! I continue to come back over and over. What a good value | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ kassie1993We drove from Wyoming to purchase our new to us Navigator. Dakota greeted us at the door with professionalism. He was kinda and very knowledgeable on all the features. Dakota wasn't pushy at all and made sure to give us time to discuss if we wanted to proceed or not alone. While they wait was long to get into the final steps with th | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Quinn RiceGreat experience! Jonny and Tito were great and helped me answer all my questions. | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ craig peelWould have been a better review if I didn’t have to wait 2 1/2 hours for a 30 minute appointment. | Read Full Review11/17/2024 12:00:00 AM | Google
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★★★★★ Kael AbplanalpWon’t return any of my calls, have no idea when I will get my car back, have had it for weeks, given zero updates. Just disappointed. | Read Full Review11/17/2024 12:00:00 AM | Google
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★★★★★ Michael HamptonI have received excellent service reach time I have gone to this dealer for service. They are quick and friendly. I've had trouble at other local Ram dealers but never from this one. If you have a Ram truck I definitely recommend this dealer for service. | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Camille BauerBest service dealership! Fast, friendly, and thorough! They take awesome care of my Jeep 4xe! | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Ethel SokimiCustomer service is good. Fast response. Full explanation and detailed analyzation of car problem. Accommodations to customer. | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Kolt BundyVery friendly salesman helped me. I brought it in for oil change and diagnostic scan. They did the oil change, but when I asked them about the diagnostic scan they hadn’t done it. I lost a lot of trust in their ability to handle simple tasks. They told me what the check engine light was on for and I’m probably going back, but tempted | Read Full Review11/14/2024 12:00:00 AM | Google
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★★★★★ Linda HaslamEldon Johnston in the service Department has always been friendly and gone above to find the info/parts I have needed. Shout out to him! | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Pelefoni SoliaiI do not like going to dealerships because I’m always worried about finding someone honest. I worked with Darren at the provo location. He helped me with my Chrysler van. He was so helpful and honest and fast. I’m so appreciative of his communication and work and will be going there again! | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Deana HillLoved buying a new Jeep Wrangler from Larry H Miller Jeep Provo. John Martin was very knowledgeable about the vehicle. Easton was awesome at responding to my questions and follow up and setting up the app. Tyler was excellent at helping me pick out accessories and getting it beefed up. And Cody was great to make sure we were taken ca | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Josee AndersonQuick, knowledgeable, and honest. I appreciated the kindness and support all of the staff gave me. The Manager Mason really goes above and beyond for his customers. Worth the drive, and they even have recliners while you are waiting!!! | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Kristina SchofieldBronson was fantastic!!!! Loved the kindness of the staff and how much they were willing to help :-) | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Kimberlee GalaxyyMain takeaway: Kind, sincere, helpful, truly care and treat you like they would family! Background: I came in with a Dodge 2013, not bought from them, to get help with a headlight issue and immediately was met with kindness, care, and help! Based on how they treated me, I feel that really did genuinely care about ME. They treated m | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Shawn LahammerIf half a star was an option I would have done that. The customer service at the parts desk was non existent. 15 minutes after being the only one in line I was told someone would be helping me in just a min. 20 minutes after that still no one. There's one other person besides me here. The absolute worst experience with a "customer se | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Jay JensenHunter was very helpful and answered my questions clearly and kindly. | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Zach AshtonI bought a used f150 from a used car lot and didn’t have the door code and CarPlay wasn’t working. Came to this dealership and they were super cool about helping me out. Jon helped me figure it out even though he’s a sales rep and walked me over to service and had Reese in service help me out. Neither had to help me but they both did | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Alisa SharpWow! We were impressed with this dealership. We’ve had interactions with other Ford dealerships and the Provo location tops them all by far! Johnny and Dave in sales were both very kind and went out of their way to help us out with what we were looking for! Will definitely be visiting this location again in the future for any future | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Tyson CreamerWhen I purchased my vehicle is was sold with Ford Blue advantage limited warranty. Card attached. I have now been rejected on a covered component. I am disappointed in Ford and even more by Larry Miller Ford Provo. I recommend shopping elsewhere! | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Guest AccessGreat service today! These guys have always shot straight with me and gotten me taken care of. | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Christopher SharpOne of the best buying experiences we had. We were able to purchase the much sought-after Ford Transit in a no-pressure, no-nonsense buying experience. Felt the whole time that the sales team (Jonny) and finance/warranty department (Tito) were genuinely interested in us having a great experience and not paying more than we needed f | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Don WhittakerExcellent service. They even picked up my car and brought it back to me for free! | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Natalie VowlesMy service tech (Ashton) did a great job keeping me updated with needed repairs for my truck. He went above and beyond by helping me get quotes for tires and looking into warranty issues I had questions about. He was very knowledgeable and patient, thank you! | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Jared SmithDaniel was super awesome and super helpful in making sure our car got done quickly and well | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Amanda BoshardGreat experience, everyone was really friendlyz They weren’t pushy at all. Getting the deal we wanted was quick and painless. | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ Jesse WayneVery helpful the staff was not pushy and that’s nice dealing with sales people. Great to work with and found a great truck at a good price. | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ Daniel SilvesterExcellent customer service! Was in and out faster than promised and the service advisor I worked with was really nice and professional. Highly recommend | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Sterling ClarkBrought in my patrol car for a recall. Service was quick and I was back on the road quickly. Awesome job | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Dre KeetchThis store always over performs, whether it’s over the phone or in person customer service. 10/10 would recommend! | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Harlan HatfieldFast, skilled, fair. What else does your truck need? | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Victoria ValentineDarren was so personable and kind and thorough! Job’s not done yet so cannot comment on that. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Dylan WilliamsParts and the service advisors were really helpful with getting my car done | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Omar CalderonService department is super efficient and helpful with everything I need or ask! | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Isahi EspinosaThe parts department was very helpful! | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Jarron SparksThe service and parts team have been great to work with. Thank you | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Tawni SessionsHad an extremely smooth experience with the parts and service team. Jared did an awesome job finding me the right winter tires and Eian had the job done that day!!! Would highly recommend?? | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Dominic SantosBeen going to these guys for years! Parts Manager Ricky always gets us going on time. Kade, Tyler, mason and the techs in service have saved me hundreds in both repairs and keeping my car up to date 10/10 would always recommend | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Natalie AllenGot me in right away was very informative on the update of the process. Sent me video of the service and informed me of other services my vehicle needed, with the clarification of the what the other services was for. The staff was helpful and courteous and got me on my way. Darin was a great guy. | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Kade DunnDominic is awesome. Always very helpful and considerate. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Randy LeethamService writer. New what he was doing.made for a good experience | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ GalvanizedVery professional. Kept me in the loop constantly. I always knew what the status of my vehicle was, and was fully aware of everything needed in advance. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Jake AndersonEldon jonhston Did a great job! | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Eldon JohnstonI had the opportunity to purchase a replacement vehicle. Timing was not ideal, and this was not planned. John in sales made the experience pleasant, and the result was a newer vehicle in my garage with a payment I can afford. Thanks John and the Larry Miller team!. | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ rick jordanTyler in service was awesome to work with. Got my oil change done in a timely manner with no appointment | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Jolene GarlickThey were great to work with, and answered all my questions. Thanks for fixing my vehicle! | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Derrick AckroydKade was really helpful and honest about every step! | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Andy Heil10-29-24 It’s a rainy day so it’s a good test day for the leaking sunroof repair…FAIL I can’t believe it. How do these guys verify their repairs. I’m flabbergasted! 10-25-2024 update I took the truck in because the sun roof developed a major leak. The last rainstorm was just as bad in the truck as it was outside the truck. The | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Sawyer LSince Stellantis/Chrysler, Larry H Miller, and my local dealership all believe that it’s better customer service to deny culpability rather than pay for a $500 repair THIS IS MY WARNING to you: I bought my brand new 2024 Ram 2500 diesel truck late last year and discovered a month ago that the wiring package for the 360 cameras wasn’ | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Michael BatemanDaniel was very kind. The recall had my car for 2 days. You always wonder what things will be affected by the work that was done and sure enough I need to take my car back and get those things fixed. It had nothing to do with the recall! | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ Andy Heil10-25-2024 update I took the truck in because the sun roof developed a major leak. The last rainstorm was just as bad in the truck as it was outside the truck. They diagnosed it and were able to fix the issue. While it was in the noticed tone of the valve assembly was leaking a little oil. They also said that would be covered a | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ Siaosi ReidSo the situation is that me and my wife were looking for a lease because my truck is busted, and my wife found a deal online for a cheap month to month lease that seemed affordable to us. The manager Drew emailed her and said that he would honor the deal. When we went, we test drives the vehicle, liked it, and liked the monthly that | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ Julio MontesI shopped at three different ford dealerships almost bought one in American Fork but the salesman’s and sales manager went on and beyond will send them business moving forward! | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ John ReidFor the second time they didn't rotate my tires, the supposed 50000 tire warranty is done after 2 years no matter how many miles are on the tires. Everytime they align my truck they do it wrong and my right tire rubs the fender | Read Full Review10/26/2024 12:00:00 AM | Google
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★★★★★ Chase TribeTyler got my car in and out quick and easy. ?? | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Sherry KretschmerOur car was towed into the dealership in the middle of the night. We called first thing Saturday morning. After a short time, we were told it needed a new fuel pump. That had to come from SLC, but within about 3 hours the new pump had been put in and we were ready to continue our trip back to Arizona. Our son told us that this dealer | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Tamara PolancoI don’t want to go into details because it will take a lot of typing, but I will never take my car for service to this place ever again. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Eian AndersonBest parts department on the block ?? | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Tyson DownsJon is the GOAT!!!?? He helped me get my first truck! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Eric DahlWas in Provo for the day and was having some trouble with an F150 I bought in Idaho. Daniel got me in to take a look at it and had me back on the road in almost no time. I appreciate how he and his technician took care of me and my family while we were potentially stranded. Thanks Daniel!! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Melissa DownsWe love our Ford Vehicles and we will only use 1 salesman “Jon Jenks” is the Best! He makes the car buying experience a party instead of stress and has become someone we consider a friend not just a salesman. Thanks for making my sons first car dreams come true ?? | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Nefi Eduardo Rodriguez GuerreroThe manager was able to give us a discount for the truck we wanted, good service overall | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Rod ClowardFriendly, fast, happy, curtious, efficient, run the way that a place should be run. Way to go guys. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Jake StaynerWorked passed hours to help me get my truck when I needed it. Really good people and willing to help. Really great experience | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Mike MurphyI flew in from Boise Idaho to purchase my new Ford Edge and Dave picked me up at the SLC airport to drive to Provo. He and his staff were great to deal with and there was a small home town feel to their dealership. The employees and management is what makes this dealership special. I had a great experience buying my new Ford from the | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Dave McRaeVery professional and timely. I was REALLY impressed by their honesty in telling me that after running the multi point diagnostic that I had no issues. They even topped off the cars fluids. Thank you. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Megan BinghamGavin was super helpful in finding the right part I needed at a good price too! He was very nice and willing to help meet my needs. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Robert TrickeyQuick and easy purchase. Sales rep was extremely helpful. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Calyn Van NattaI am having an awful experience they've had my jeep for 4 plus days no with no word on cost or anything I'm not made of money and the longer this goes the less likely I'll be able to afford the repairs. | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Shaylee ShingletonThis is for the parts department specifically, Eldon, he is as rude as he can be. If you want to return something it’s IMMEDIATELY attitude and rudeness from him. I do returns for multiple dealerships and he is the ONLY employee at any to give attitude to do HIS job. Sometimes people don’t need the part that has been ordered, it’s no | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ SCERA Voice ProgramPrompt, polite service well done. | Read Full Review10/23/2024 12:00:00 AM | Google
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★★★★★ Matthew StrasburgThe staff are very polite and respectful | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ EARL BLACKHAMI took my vehicle without a appointment (it died and wouldn’t start. Received a text the next morning saying Reese is service representative I called several times in the next week and was put on hold for 20 to 30 minutes at a time! In a week I never did get to talk to Reese. I received two texts in one week Twice the secretary went | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Loren CainI've purchased many vehicles in the past. I've bought new, used, dealer, private,...etc. This buying experience has been the best, not to mention my 2023 Challenger GT is incredible. Emily was smart, informative and didn't fill me full of empty promises that I find out at signing. Thank you all for an awesome experience and a sweet r | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Adam GrossenHuge shoutout to Tyler in service and Gavin in parts, they helped me get the filler neck replaced on my ram 1500 for a check engine light. Would trust them with my vehicles again. | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Larry HollandRecently got my truck worked on for a leak they got me in and out | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Randall PorrasEldon at the part department was great . Answered all my questions and gave me great advice. | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Harrison BrodaJon was awesome. Drove 8 hours from Colorado to buy a truck from him. He was super friendly and helpful during the whole buying process. Highly recommend! | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ JC “JC” JCEldon was amazing, and answered all of my questions. Thanks!! | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Tim CobbleyPurchased a truck yesterday that lasted about 30 miles before not being able to start it again. I’ve never had anything close issue immediately after buying a truck and trying to convey to the sales guy that my 30 mile drive, park, and restart had nothing to do with why the truck isn’t working. This is just unacceptable and I’m left | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Jerd GehParts department is so knowledgeable, thanks for all the help! | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Jared GThanks for your help getting the right paint pen for my jeep!! | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Miguel RuelasJared and Gavin are amazing to work with. Always get great service from them | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Jessica ShannonI can’t express how wonderful my experience with Larry H Miller of Provo Jeep/Dodge was! I was in a situation where I had driven 7 hrs, I had a tire almost come off a couple hours outside Provo. I had ran around trying to collect the correct lugs nots, and get help from dealerships to see if I could safely make it back home. When I w | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Ben Goodro-Update 10/17/24. Jeff Mellen, the General Manager reached out and personally helped follow up with the service department and kept communication going. They made the repair, it is working now. It was a much better experience this time around. Will continue to work with them, hoping this continues. Thank you, Jeff! I brought my vehi | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Richard HollandHad tires put on my car and an alignment.. parts arrive quickly and correct service had me in and out no problem | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ bryan mcnairRecently bought a truck from here. Jonny p was my salesman he made the buying process very easy from start to finish. They found me the best possible finance rate. And treated my like family they explained everything up front so there was no hidden costs. I would highly recommend this dealership for all your vehicle purchases and se | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Mona ThomasNo one checked back with me for over an hour. Kind of disappointed to say the least! I’ve been in 3-4 times for the exact problem. I feel like they only do a temporary fix | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ kitty MeHad flat tire. LHM Ford took care of repair at no charge to me AND thru in a car wash. I'll always come back. | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Chimo RevecoThey do a really good job, they are very honest and their work is amazing! You can trust them 100% | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ James OdeaAsked service to replace window regulator. They said it would cost $540. I declined service the labor cost is way to high | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Patsy TuisaulaThe service was excellent! The person who helped me (I forgot his name), he was very nice! I will go back whenever my car needs to be serviced again! | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Steven YoungI'm from across the country. I called to get my vehicle looked at and Darrin and the service department did a great job and even washed my truck. Thanks again. | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ James DeardenMy salesman, John Martin did an amazing job. He was Very knowledgeable and made the Buying Experience very fast and Easy. | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ Niki RussellThe young man who helped me was kind and helpful. And worked with me, I liked that, answered all my questions. ???? | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ Todd LewisJosh, Reese, Jon and Jeff took great care of me and a misunderstanding with the repair quote on our F-350. They were very honest in resolving the issue. We have been buying and servicing our vehicles from LHM Provo for more than 12 years. 99% of the time they get me in and the same day. I highly recommend their sales and service team | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ DonovanService department was great to work with and did outstanding work. They checked out my engine light issue, did updates, and performed service and provided great updates. Awesome customer service! | Read Full Review10/13/2024 12:00:00 AM | DealerRater
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★★★★★ Mel PorterSales people were kind and not pushy at all. They respected our opinions and were easy to work with. We hope we love our new Ford Maverick! | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Nancy OstlerTook my vehicle in and I did not have an appointment but I wanted to get the oil changed routine maintenance care. They were very pleasant my connection was a Hunter was the representative who met me and kept me informed through the process , was very helpful and polite. I was glad they could take me without even scheduled appointmen | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Brittany LewisDominic is always very friendly, great at keeping me up to date on the status of my service and was even able to squeeze me in today in a short time period. | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Kami TerryKaleb and the rest of the staff were very helpful. | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Brandon DialGreat service experience. Hunter was awesome! | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Dinohuntr (Dinohuntr)Prompt and excellent service. | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Judith NissenThe experience at the time of sale was good. Then I got home in ID and couldn't find my purchase order. I've been trying to contact them for two weeks. Even chatting with a rep on line who said she'd take care of my issue didn't work. I tried to call the dealership and the phone just rings. The salesman I dealt with - his voice mail | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Rob DurransI’m glad we got the water pump fixed, which was causing the engine warning light…however, now my A/C no longer works. I was also told I needed an alignment??? These tires have 300 miles on them, and the car was aligned at an alignment shop after the tires were put on… | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Isaiah HardinThank you so much to Jeff and Josh really helped out and got our situation helped with. Really appreciate it great service | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ DarrenDarin is the most efficient person I’ve met in a service department. I’ve taken both my state fleet vehicle and my personal vehicle in there and sometimes I barely get home before I’m notified the vehicle is ready. If you haven’t had the pleasure, fleet vehicles are a nightmare to work with but Darin knows all the people to call to m | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Shaun CayiasEldon was very helpful with a difficult part to find. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Ryan ScottWorst car dealership experience I’ve ever had. We took our truck there 1 month ago, asked them to look at the differential.. after me calling for 5 days and asking for updates, no one ever got back to me. My business partner needed the truck so he went to pick it up, they charged for oil change, but didn’t even change the oil or chec | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Greg MannDaniel and your team were amazing! I was visiting from Colorado when the truck started having symptoms and the engine light went on. I came in Saturday morning without an appointment expecting to not be seen. Daniel got me im immediately and the issue was diagnosed. It was what i feared and a major fix. They prioritized the repair si | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Daniel NelsonLarry Miller Ford spent a significant amount of time and effort to resolve an issue that we had with a used car that we purchased there. Thank you!! | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Martha RiveraUn poco molesta porque lo lleve para un recall y salió con otra cosa cuando el carro estaba bien | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ JC OCONNELLFast, friendly, skilled, efficient and accomodating Service Dept. hours. | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Brenda ReaneyThe best ford dealer I have ever been to customer service and service were excellent thank you | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Chanel O'HaganI couldn’t be more grateful for the kindness I was shown from everyone in the service department. Daniel and Hunter went above and beyond to make sure my 21’ Ford Explorer ST was fixed and safe for my little tribe to ride in. As a single mother time is limited, they worked around my schedule to make sure I didn’t miss any work! Their | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ WadeDAndrew was very positive and helpful. Took the time to show me the features of my new wrangler. | Read Full Review10/3/2024 12:00:00 AM | DealerRater
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★★★★★ Jerry McLawsYour service advisor was very helpful and took care of me great. | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ TmoThey fixed my brakes a changed our oil in no time at all, thank you so much! Will recommend to our friends | Read Full Review10/1/2024 12:00:00 AM | DealerRater
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★★★★★ Chris PattbergMade appointment online. Quick - as expected. Will return. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ John PaulI am very happy with the jeep and the people involved with the purchase. it was all I expected and was pleasant working with very competent people. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Isaac GarciaTerrible experience overall. Reece was a highly inadequate service advisor. Our car got affected by a recall which made the engine seize and ended up needing a whole engine swap amongst things. They had me get into a rental after a week of being without a car. Once they finally send me to an enterprise, they send me with an uber to a | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Dave BarnhartCommunication was absolutely terrible! I dropped off my vehicle early and shortly thereafter got a text stating to contact the number for anything I needed while my vehicle was being serviced and would be updated as information becomes available. Good start. Then 3 hours later of nothing I text for an update. No response! So I call t | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Ben GoodroI brought my vehicle in to fix a malfunctioning dashboard screen. They had to order a part so I had to bring it back. When I brought it back they were not sure what part was ordered. They did not seem to know about the recent history with the vehicle. Upon picking it up (for the 2nd time), the screen immediately did not work. For ser | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Ryan FosterBack and forth with our vehicle in the service department. They hire a bunch of mechanics that don't know what they're doing and cause more problems that you have to pay for. I will never bring my vehicle back for service to any Larry H Miller dealership and I highly recommend if you're reading this to take your car somewhere else | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ WadeDSalesmen did a fantastic job. Got me into a better Jeep. Thank you all will be back eventually for a 392! | Read Full Review9/28/2024 12:00:00 AM | DealerRater
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★★★★★ Kristy VelDarin was very polite, professional and friendly. Darin kept me updated and explained everything so I could understand. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Robert JonesHad a great experience and I love my truck. Cody and Andrew took great care of me. Thanks! | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Tammy BezzantI was treated very well and all the issues with my car were addressed and taken care of. Overall, happy with the service and outcome. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Dan BradfordWhen I arrived on time for a servicing appointment, none of the service advisors would acknowledge me waiting to begin my already scheduled service for my vehicle. I would have thought that although they were clearly busy, all they had to do was to point me to the right person to talk to, or at a minimum acknowledge me as a customer | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Veda BonifaceLove Reese and the team. Thank you | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ MarkThis was the worst, I haven't been treated so badly in years, they wouldn't reprogram the door coad, said they didn't do that, well who does if not the dealer, than told me there was something wrong with my vehicle, later found out that was somebody else's truck, the guy at the desk didn't work on Monday's so nothing could be done | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ lanipetersenReally like Dominic. Helpful. Professional.. Cant give a 5 for the place though. Still have the problem i went in with! | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Kylie KayJon Jenks was awesome to work with he showed us all the options, answered all my questions and helped me to get exactly what I wanted in a vehicle. | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Boas AndersonAwesome place! Was surprised to find out my repair was simply plugging in a part.. that had become disconnected. I was very relieved it wasn't as costly as I thought it would be... The team took care of me and was very honest in my bill... look forward to working in the future with LHM ford in provo.. | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Moroni SilvaSuper friendly and attentive staff. Excellent work. | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Robert HopkinsMy experience with this dealership started off on a good note with great communication and flexibility in regards to buying a truck. But once I got to signing the papers thing started to unravel with a very noticeable high turnover ratio of the dealership, inexperienced, financial representatives, and even right now I’m still awaitin | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ MelchizedekAfter a recent service at another Jeep dealership, there was something off. Turns out the air filter wasn’t changed as needed and a software update for a the variable valve timing hadn’t been installed. The Larry Miller Provo team got it addressed. Darren was great! | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Denise DurransI was greeted with a smile and pulled my car in and they were ready with no waiting. They finished each part of the service with notifications on my phone. They called my name after it was finished early and were very efficient and happy to help. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ laraine sheenEveryone was so friendly and helpful. Very pleasant experience. Dakota and Dakota make a great team! | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Rob BakerPart department did a great job at doing there job. I hope this 5 star helps. | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Daniel NelsonLarry Miller Ford spent a significant amount of time and effort to resolve an issue that we had with a used car that we purchased there. Thank you!! | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Anton WesselsMade an appointment to analyse a wobble in the steering wheel and weird smell from the AC. Staff was friendly, but communication is below par. We dropped off the car at 8:00 and after 2 hours wait decided to leave our car. At 16:00 started making calls to get a status update. It took several attempts to get thru. At 16:30 we got serv | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Christmas LutuVERY NEGATIVE EXPERIENCE!!!! DO NOT COME HERE FOR SERVICE>. I’m posting on behalf of a friend who is a senior. She had a 2020 car that that dash screen failure. She sought help from this dealerhship. She was instructed to bring her back ‘Next Tuesday’. After repeated visits, the screen kept blanking out and my friend returned he | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Gene PorrittGreat service timely manner. Tyler was awesome to deal with. Thank you | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Christopher JohnsonLacy at the parts desk is the best! I don't love needing to buy parts, but every time I walk in and she's at the counter I know it's going to be a good time. Thanks for all your help! The truck wouldn't be the same without ya | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ tomwright1The dealership always take good care of me, and always answer my question's pertaining to my 2020 dodge ram 1500. The part's department is great. I buy my filters there. | Read Full Review9/17/2024 12:00:00 AM | DealerRater
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★★★★★ Mia WhiteI took my car for a single piece that I still need. It took 2 hours for the shop to tell me that the piece is not available and that they don't know when it will be available. The piece was requested but again it took them 2 hours to tell me that and I have not an exact date as to when it will come. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ homar_77Very good service knowledgeable people Ang fast high quality atención customer care excellent service as always | Read Full Review9/16/2024 12:00:00 AM | DealerRater
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★★★★★ B LWe recently purchased a 2024 Raptor from LHM Ford Provo and had a fantastic experience. From the moment we walked in, Kaleb and Dave were incredibly helpful and made the entire process stress-free. They were very transparent throughout, taking the time to explain every detail without any pressure. We never felt rushed or uncertain a | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ Tammy SteltonThey have always given me excellent service | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ LesI had bad service here before. But this time it was great. Thanks for stepping up | Read Full Review9/15/2024 12:00:00 AM | DealerRater
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★★★★★ Steve TannerI tried to find out the status of the repair on my vehicle and was put on hold for 10 minutes three times in a row. Finally had to resort to driving down in person to find out. Terrible customer service. | Read Full Review9/15/2024 12:00:00 AM | Google
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★★★★★ Shawn SondrupDarin made the whole experience 5 star. He treated me like family. Will come back. | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Sabreena GivensI was feeling defeated after struggling to try and fix my car (2013 Ford Taurus), and decided to give them a call. They sent me information that was clear on my car's needs and cost. It couldn't start normally and had to be rewired to the ignition switch. My car was fixed in a couple days and ready for pickup. It's my only vehicle an | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Seth EdvalsonThe Service Manager, Josh, and the General Manager, Jeff are outstanding. The phone system and rest of the service staff really struggled. I had real difficulties calling in and actually talking to someone. The phone system is terrible and the front line service people don’t have service as their priority. At least from my perspectiv | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Lucy sotoBest experience excellent costumer service ! Emily Schramm was great super patience with us and help us to found the perfect car | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Rejil RamkilBest dealership experience I have had. Keleb was amazing helping us find the a Maverick we wanted. Even when they didn’t have a hybrid on there lot he went with us up to sandy to get one from another LHM dealership. He was willing to go find the information we asked for and was more interested in helping us than making the best sale | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Michael JensenGreat work. Appreciate all the effort | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Yericson GarciaAyuda excelente muy amables todos empezando por las personas de repuestos estoy muy contento con el servicio | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ William MateaceVery courteous.. professional.. | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ DENNIS LARSONThe Irishman Jon Martin was great to work with. Easy, no pressure and when the vehicle was ready for pick up, beautifully cleaned inside and out. Thank you!!! | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ MegMy air suspension went out on our way from Colorado to Utah. I brought it to their service department and Darin took great care of me. Despite not having appts, he took it in to check diagnostics and then worked to find the part. Unfortunately, it was on back order, but he arranged a rental car for us to get back to Colorado, kept | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Allan YoungTyler was very helpful and respectful. Much appreciated his help. | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Dustin PalmerVery disorganized and poor service. They don’t respond to their own texts they send out telling you to text them back about your car. After having my car for 4 days and not hearing anything from them I called in and was placed on hold for 20 minutes before someone said they would find out what was going on with my car and call me bac | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Josh BirdTruck in the shop for 2-3 weeks. Called them 4-5 times. No returned calls. No work done. Got frustrated enough that Im now picking it up and taking it somewhere else. I really can’t comprehend how they are this bad, honestly just dumbfounded. | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ tee afatasiMy experience during the process was awesome. The second I got my car, no communication what so ever. The AC was not working and we asked them to replace the AC but all they did was recharge it. Two weeks after driving it off the lot, the AC stopped working and was only blowing hot air. I had to take it in to a different location for | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Kristi GilbertLoved the deal on the synthetic oil change, and the customer service was top tier! | Read Full Review9/11/2024 12:00:00 AM | DealerRater
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★★★★★ Jacob HopkinsService center is one of the worst I’ve been too. Told me it’d be 30-45 min. Texted them at the number they text you on an hour and a half later with no response. Finally walked out after two hours to my keys sitting on a desk so who knows how long it had been done for. Drove home with something rolling on the windshield, pull over t | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Jissell PriegoI had a terrible experience getting an oil change for my OLD Ford Ranger. My husband checked it afterward, and we found out they didn't even change the filter or rotate the tires. We wasted $177. I wouldn't recommend this place at all. Thought we could trust a company THIS BIG. Unfortunately NOT!!! | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Tyson CreamerGreat buying experience, friendly staff. I noticed a slight vibration driving home and had to go back to the dealership and they put the car up on the lift and rebalanced all four tires. Problem solved. | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Emily ThorpeSuper disappointed. I normally take my truck to the dealership in American Fork, but since I live in Orem this one is a lot closer and offers pickup/delivery. The online scheduling system doesn’t work right and it wasn’t put in to pick up. That got worked out, and they did the services. However, I had to text the service tech instead | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Malia GableWent to them on a whim. They were kind and honest w their work. Would recommend for services. | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ D BinksThe saleswoman Emily Schramm was very prompt when we came in the dealership and told us Mr Martin was very knowledgeable about trucks since we were looking at the Ram The salesman John Martin was very knowledgeable and courteous. He made the experience enjoyable and answered all questions. | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ Jacob LoweWent in for a discount oil change. Dominic was awesome. He made sure I got the oil type I wanted, was quick and efficient (I was in and out in about an hour for the oil change), and reviewed the free multi-point inspection form with me afterwards. I left feeling I got a great deal for great service. Definitely recommend. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Kris NelsonI will definitely go back to LHM Ford in Provo. My salesman was very easy to deal with. And the General Manager and Service Manager were both so helpful and kind. I can’t say enough good things about this dealership! | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Deven BernhardtGreat customer service getting van worked on would be better if there was chairs for the pavilion we have to wait for our Uber rides under feels empty would give it a 5 if you showed some chairs for the customer to sit at | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ victor gonzalezI took my car for a diagnostic 3 days ago and i haven't received any updates on it, i call them today to see if they have something but they only have me on hold for an hour and didn't say anything about it, until they hang out. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Cooper RobinsonI've taken my truck to this dealership for a couple years now for oil changes and regular maintenance. They tend to take a long time to do these services, but the result hasn't been bad enough for me to take it somewhere else. There prices sometimes also seem to be really inflated. Recently, I got a recall notice in the mail in regar | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Paul ButterfieldThe team was super helpful and found just what I needed. | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ SandraJohn was a huge help. He happily showed me the car I was interested in, but didn't use any high pressure sales tactics, which I really appreciated. He answered my questions, and was ready to help in any way he could. I highly recommend this location. | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ cutcocurrieGreat job on working with me on delivery and very fair financing. Thanks a bunch! | Read Full Review9/4/2024 12:00:00 AM | DealerRater
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★★★★★ Jeff JonesThank you very much to LHM CJDR Provo for selling me an awesome 2024 Ram 2500 truck, for an exceptional price and following through with everything we talked about and agreed upon. ?????? | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Marc AndrusI have been getting my oil changed here for 3 years. This last time I came in, I found the price to be significantly higher than when I started coming here (it's now $80!), AND they stopped offering shuttle/uber service for oil-change-only customers. They do a fine job with what they do, but because of the value proposition, I will | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Josh HammNeeded a starter replacement on my 2019 Jeep Cherokee. Communication for drop-off was so poor, they didn’t even know it had been dropped off until I called the next day to ask for a progress update. They had to remove the catalytic converter to get to the starter and did not fully seat the bolt on the lower flange afterwards even th | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Roxanne WestonGot my oil changed, and they were very nice and fast | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ corrigangsI was traveling from Paducah KY to Seattle when several warning lights came on at the same time. I tried several dealerships but they were unable to help. I called Larry Miller and talked to Tyler in the service department. He was extremely helpful. He understood my situation and what I needed done to my truck. His help saved my vaca | Read Full Review8/31/2024 12:00:00 AM | DealerRater
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★★★★★ Vainuupo LeiluaCommunication with Dominic, service technician is not effective. Drop my car off at 11am and when is 4pm, I finally call and he said I have some service that needs my approval. They did the oil change came to my house and the next morning was leaking like crazy. I have to go back on Saturday for them to block the leak. For some reaso | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Amie IngramMy son brought his truck into the dealership to have his window repaired (his window had been broken and all his belongings stolen). After spending hours on hold and calling back multiple times, the receptionist (Alicia) was EXTREMELY rude and basically accused him of stealing the car. My husband has bought at least 20 cars from this | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Pam AupiuPeople often need to be heard when there are complaints. But today I want to take the time to tell the Service Department at Larry H. Miller Ford in Provo Utah thank you! Two agents I worked with were Alicia and Dominic. Both were friendly and patient with my many questions and concerns. As it turns out my problem was a recall issue. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Eric JensenUpdate to the below post: Jeff reached out personally and asked for another chance to win back my business. From start to finish, they demonstrated the professional service and customer care I have been accustomed to. Thanks for reaching out, Jeff. I am happy to be back. I have previously been very happy with this service shop, b | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Alpine ManorFantastic experience as always! | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ LoyAnn DarbroGreat experience today! Emily and John worked hard to get me out of a vehicle I didn’t love and into one that I never thought I would have, AND within my budget. Emily is personable and I appreciate her kind and professional demeanor. Go to LHM Chrysler/Dodge/Jeep and ask for her! 10/10 would seek her out again. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Steven L HiltonDarin, the LHM Service Consultant who assisted me today: 1. Was knowledgeable 2. Listened well 3. Explained things simply and clearly 4. Answered my questions promptly and honestly 5. Was professional and cheerful | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ DulcineaDarin was exceptional, very helpful, checked in all that I needed and the timing was perfect. Great service ! | Read Full Review8/30/2024 12:00:00 AM | DealerRater
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★★★★★ Elizabeth HansenThis was one of the WORST experiences I’ve had at a dealership. I went in for an oil change and just a check up and tire rotation…four hours later I finally walked out to the service desk and asked if my car was ready. They said yes but only changed the oil. Four hours for an oil change!! Never ever will I go back there. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ Austin NapierskiBronson is amazing. I have had troubles with dealers in the past, but I truly felt like Bronson was there to help me out. He was transparent, clear, push when he needed to, but met us where we were at. I will sing high praises of Bronson and my opinions of dealerships as a whole have gone up because of the experience I had. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Chip BrowneI’d given up believing that the shifting problems that I was experiencing with my 2012 Ford Focus would ultimately be assumed by Ford. After talking to a couple service advisors at two different Ford dealerships, I had given up hope. The car mileage was beyond what was covered for this particular warranty recall. This morning, howeve | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Pam AupiuPeople often need to be heard when there are complaints. But today I want yo rake the time to tell the Service Department at Larry H. Miller Ford in Provo Utah thank you! Two agents I worked with were Alicia and Dominic. Both were friendly and patient with my many questions and concerns. As it turns out my problem was a recall issue. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Aubrey BillsReally good deal on an oil change and I was really glad they didn't try to convince me to get a bunch of other services done. I set an appointment for the oil change though but it didn't seem like I actually had an appointment... I arrived a couple minutes late and I waited for at least 5-10 minutes without anyone acknowledging that | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ McKay SumsionI brought my car in for an oil change a couple weeks ago, and I waited 6+ hours for them to do the work. I picked up the car, and they told me in person that they did the oil change, but it turns out they didn’t. The car had to be brought in 3 weeks later to have the work done again. Insane. EDIT: This was after I had made an appoin | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Gloria TorresWhen I came to the auto maintenance shop, they give me good service and fast full inspection. Change the oil and I got a good deal for three times. I’m glad with the service | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Jerry ChizmadiaThe serviceanager did a great job of keeping me informed while I was out of country and they were working on my truck. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Bob TromblyBuying a car has never been this easy. Andrew, John, and the rest of the LHM team worked hard to make the experience pleasant. They answered all my questions with clarity and patience, they didn't play any tricks with hidden fees, no sleight of hand last minute markups, no high-pressure sales tactics, no gimmicks at all. They simply | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Miranda HawesHello! Great service! Very nice. Wish there were chairs up front when waiting for my ride. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ DdbinksJohn Martin was the salesman who worked with us the most and was exceptional and we would highly recommend him to anyone looking to buy a vehicle | Read Full Review8/26/2024 12:00:00 AM | DealerRater
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★★★★★ Lexi FlorezIf you are planning on taking your car here to get fixed simply, don’t. The people here including managers do not care about their customers. They sent me home with a broken car the first time, and didnt even bother to write up my service paper. When I brought in my car the second time they changed the estimated time to find the issu | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Addie FunkMy husband and I bought a Jeep Patriot at this dealership and I cannot warn you enough not to go to this dealership. First of all, my husband and I had been trying to contact this dealership about the license plates since they hadn’t shown up in the mail at all and the temporary one was expired by almost a month. They would not give | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ D BinksThe sales man was very knowledgeable and courteous. He made the experience enjoyable. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ robertareid917They are great at reminding when it is time to bring my Pacifica in for checkups. | Read Full Review8/25/2024 12:00:00 AM | DealerRater
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★★★★★ Just jenTold me I needed a thousand dollars worth of work and when I said I just did all that at the other Larry H Miller D dealership in Sandy six months ago and I said my son-in-law would like to know more info on this. The tech said oh sorry let’s just do your oil change today and I’ll look into this further. I can’t see the last h miller | Read Full Review8/25/2024 12:00:00 AM | DealerRater
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★★★★★ LINDA MACKEYVery helpful and crystals. Prompt service at reasonable price | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Garen JeppesenEric was awesome. Very friendly, got done what needed to be done and then a little more. Would go back to them in a heartbeat. | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Hallie BooneI took my car to get a complementary safety inspection/tire rotation/fluid top off as per a coupon they sent out. I set an appointment and had received several confirmation emails but when I got there they didn’t even have me in their system and it took 15 minutes to get me checked in. The lobby was nice and clean and they had free s | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Chris and Carrie JohnsonTyler was awesome! Got my Gladiator in (unscheduled) right away and fixed it and I’m back on the road! Thanks for the awesome, fast service! | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Michael GrobelchTyler and the team handled my service perfectly! | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Michael FrancisKade and his team are awesome | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Anita SantjokoVery satisfied do the good job LM. On time as promised to be done. Helpful service advisor Mr. Darin Nielson and very friendly . thank you. I will be back for next service. | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Eric JensenI have previously been very happy with this service shop, but my experience today has seriously undermined my future confidence. I dropped off my car at 7 am. I had previously provided a list of items I needed done, which was confirmed to me with a return text. When I arrived, I added a couple of items to be looked at. Around 5 p | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Ben WinnieBronson was great to work with. Had everything ready, I walked in wrote a check and climbed in the truck and drove away. 10 mins at the dealership was awesome! | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Anita SantjokoVery satisfied. On time as promised to be done. Helpful with service Mr. Darin thank you. | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ kylerayrhodesIt's been 2 months, no license plates, and TD financial sucks to deal with..... the sales people and financial team at the dealer were great to work with. | Read Full Review8/20/2024 12:00:00 AM | DealerRater
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★★★★★ Braden LanhamWe brought our car to the dealership after our transmission stopped working. The car was disabled, had to be towed to the dealership. They let us know that it would be six weeks to receive the new transmission and said we should come pick up the car in the meantime. They told us it was completely safe to drive in its current state de | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Daniel DayEvery one I talked to was friendly and kind | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Juan MoralesThank you very much Andrew, you are the best salesman, thank you for helping me fix my car and thank you for your kindness and being a very good person. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ ryanmay307Staff was extremely courteous and helpful. They went above and beyond to help us make sure we were able to get back on the road | Read Full Review8/19/2024 12:00:00 AM | DealerRater
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★★★★★ Karen MendenhallWe were in dire straights yesterday when all the power went out on our F150’s cluster in a heavy rain storm - no windshield wipers, indicators, speed, the whole front panel gone. Truck was packed to the brim with six people, bags for a vacation and three bikes when we pulled into the service bay one hour before close. The entire staf | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Bobbie FausettBronson was fantastic at provo Ford!!! | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Thomas LazioAmazing customer service. I have not been impressed with other dealerships across the country but when I stopped in here in the middle of my road trip, they were super friendly and helpful | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Marian StoddardImmediate help when my online registration didn't 'take' and prompt service for my oil change. Employee was personable, warm, and attentive. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Redick BickmoreCan I put less than a star? I received a notice about a recall fix. I scheduled an appointment with this location and asked for a pickup service. I received a text requesting to pick up the vehicle early. I answered yes and took the time off work to be there at the time of pickup. 15 minutes after the agreed pickup time, I called in | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Kurt JensenVery fast and organized! A great experience! I loved the online schedule. They were great to keep me updated on the progress of my vehicle. | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Jorge MartinezGreat service unbeatable prices | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Ron DouglasDarin took good care of me. Thank you! | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ delaniewNeeded an oil change. Easily made appointment on line. Service rep was very helpful and explained needed services. Timely. Complimentary Uber to work and back. Very satisfied. | Read Full Review8/15/2024 12:00:00 AM | DealerRater
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★★★★★ LorenaI would proceed with care on this one. We drove 5 hours both directions to buy a new Dodge Ram Longhorn Truck. The sales experience was pleasant enough, but we are at the end of our 45 days for our temporary plates and our paperwork was never sent to register the vehicle. They cashed the check and didn't finish the paperwork. We have | Read Full Review8/15/2024 12:00:00 AM | DealerRater
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★★★★★ Lorena ThompsonI would proceed with care on this one. We drove 5 hours both directions to buy a new Dodge Ram Longhorn Truck. The sales experience was pleasant enough, but we are at the end of our 45 days for our temporary plates and our paperwork was never sent to register the vehicle. They cashed the check and didn't finish the paperwork. We | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Matt WegenerI wouldn't personally do business with this specific dealership again, they just happened to have the perfect Jeep Patriot I was looking for from a previous customer's trade in. | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ DarrenOur salesman ,Andrew was very friendly and knowledgeable. He was the main reason we bought the truck. The dealership was nice and clean. The only real complaint was that the truck should have been cleaned, detailed and serviced before even put up for sale. We looked at the truck on Saturday and we couldn’t pick it up till Thursday. T | Read Full Review8/14/2024 12:00:00 AM | DealerRater
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★★★★★ Albery HowardLong review ahead. I chose to go to a dealership for a couple of reasons, First being that I paid a HUGE amount for a warranty and want my “free” oil changes. (Which I am entitled to, since I have paid greatly for them) and because you are supposed to be able to trust a dealership. (Especially for a 2 1/2 year old car under warranty | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Janae MillerWorking with Jon Jenks and his team was great! They all worked really hard to make sure that I was able to find everything I was looking for and find the best possible deal for me. I really felt like they cared about helping me get what I needed and didn’t make me feel pressured to make a decision before I was ready. I would definite | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Jason DeMattiaWhat an incredible experience! Eric did a phenomenal job of getting us taken care of and back on the road. I can highly recommend this service center and would go back. Wow, complimentary Uber service—what an amazing value-added benefit for customers. | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Tim BakerI visited the dealership in Provo yesterday and asked to have a diagnostic test done on my ram 1500 the test took five minutes and I was able to make an appointment for today to have the needed repairs done on my truck. Tyler was very good he provided excellent customer service, and he was clear about what was needed to repair my tru | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Tai OlsonJust bought a new Maverick XL off the lot from Bronson. If you are in the market and want to work with someone that is a genuine joy to be around, go find Bronson! Was personally going over all the details of my truck while I was finishing up the paperwork. Overall the quickest and easiest car buying experience I have had. 10/10 | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Kyle FujimotoDominic in Service Department was great!! Went way out of his way to help us on short notice emergency check engine light problem on our way to Colorado. He borrowed a vehicle and dropped us off at a hotel and picked us up when completed. I work at a Ford store and wished we had dedicated young employees like him. Thank you Domenic | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ WENDY PRAYSuper accommodating. Prompt with their service. Good communication. Did what they said they’d do in the time frame promised. | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Michael “Mac”At first we wanted to lease, but we bought a new 2023 base model Jeep Compass (no auto start) thinking it was well discounted (as they told us) but I felt the car should have been a little "more" discounted since it was a year older base model (2024 similar and some higher models are listed elsewhere right now for only 1 to 3K more, | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Russell RichardsI stopped by the provo Larry miller Jeep dealership to pick up a part I needed for my Jeep. Eldon in parts helped me out and was very knowledgeable and helpful. I recommend this place for sure. | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Wes-N-Larcy BloomfieldThe salesman that helped us was great and prepared to discuss all the options. They had the truck I was looking for and made it easy to post "Sold, after a deposit" while we traveled to the dealership. I'm very happy with the vehicle and it's amazing options/ safety issues. The only negative was the extended warranty years/miles c | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Levi SanfordI bought a used Audi here from Bronson, and it was the easiest and quickest experience I could have had! No pressure and he got me a great number for my trade. I will definitely be looking to buy from Bronson again when the time comes. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Sienna BussioI had a great experience getting into my new vehicle thanks to Dakota! The entire transaction went smoothly and just to my pace. Dakota did a great job at helping me make an informed decision and found me exactly what I was looking for! I was able to get a great deal on my trade-in and drove off in my new dream car, seamlessly and pr | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Alan (Red Rubicon Recon)I recently took my Jeep Wrangler Rubicon into Larry H Miller Provo for a drifting/loose steering issue. Service manager Kade got my Jeep in immediately, diagnosed that it was a technical service bulletin and was covered under my extended warranty. Kade went above and beyond and texted me each step of the way, when they diagnosed it, | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Kohlton BinghamThey recently have gone through a whole leadership change and the new management is amazing to work with, so much better than the previous management. They will do what they can to take care of you and your vehicles. I totally recommend their service. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ James SouthwickMy service advisor was friendly and helpful, but unfortunately the parts required for my warranty repair were not available. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Chris BrownHad an appointment for pickup of the vehicle on Friday 8/2 for recall updates, oil change and tire rotation. Made the appointment a week before and was scheduled to have a driver pick the vehicle up and take it for service. I needed this done because of an upcoming trip I was taking the following week. I was also busy on Saturday so | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Scott HolyoakLong story short, they had my vehicle for 2 weeks and gave me 3 different dates along the way that they said they’d have my vehicle completed. It was difficult to get in touch with someone at the service department that could give me an update on my vehicle, including an instance where I waited for 30 minutes in hold before I had to | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Jaimie RiberaHonestly this experience sucked - my husband ended up going in to pick up the truck - I had called several people ( including the GM ) and filed a complaint online and got no response and it’s been 5 days . While my car was in the shop I could not get in touch with anyone - no one would call or txt back ( to the number they text you | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ John MartinAmazingly easy and quick buying process. After a week, and this being my first BEV (Mach e) here's my initial thoughts. Very fast, comfortable, well equipped and very well put together. Handles well also. See Jon Jenks for the experience above. | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Allison PetersonWe bought an SUV from this location and John and Brody were both super helpful! We were at the dealer for 4 hours for a test drive and purchase, so just make sure you plan for plenty of time, but I would recommend buying from them. They are the least pushy salesmen we have met with lately. | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Brad McKeeOverall it was a great experience. Dakota Archer found me a solid vehicle and I felt it was fairly priced. I can't say enough about the customer service he provided to me and my family. The only reason I would give this is a four star is the encounter I had with the fiance department. I told him I wasn't interested in any type of ext | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ TroySuper friendly and out to absolutely meet or exceed expectations. My service representative Darren was friendly and knowledgeable | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ apkeslerI will only take my Jeeps to this Service Department! They take care of my 2020 Jeep Gladiator as well as my 2000 Jeep XJ. The Service Manager has earned my business for life. | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ BrianDid a great job in a timely matter got it in when they said they would | Read Full Review8/2/2024 12:00:00 AM | DealerRater
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★★★★★ Stone SatterleeBrody and Emily were so helpful and gave us plenty of options to look at based on the criteria we gave. We were able to find a vehicle that fit our needs and I am very happy with the purchase. Thank you so much for helping me out! | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Erastus EvansJacob was super kind and knowledgeable from the start! We were happy to find a good deal here, and satisfied with the over all service. Thanks! | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Mike FisoHad a great experience working with LHM in Provo and specifically Jon Jenks. Jon was great throughout the entire process, and we would definitely recommend working with him. | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ T& LI worked with Bronson Reda. He went above and beyond to get me exactly what I wanted. | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ KhhbhmMy Diesel was in need of help. Friendly people and they serviced the truck FAST. | Read Full Review8/1/2024 12:00:00 AM | DealerRater
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★★★★★ bmendes04Darin is great. We have followed him around to different LHM for about 15 years. He always finds time to squeeze everyone in. | Read Full Review8/1/2024 12:00:00 AM | DealerRater
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★★★★★ bmendes04Darin nielson is an awesome adviser. He has helped us always. Always highly recommended for 15 years | Read Full Review8/1/2024 12:00:00 AM | DealerRater
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★★★★★ Lincoln HuntQuoted me 2 grand to fix an AC unit. Got a second opinion and all the AC needed was some Freon. My AC has been working great and I’ve had no issues. Beware of the upselling | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Wendy HSlow service, couldn’t talk to real person when trying to schedule my appointment, asked for a car wash and they didn’t wash it. The service advisor asked what I thought of the video of what needed to be done on my car but I never received it. I’ve had better service at other dealerships | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Jerbear ShepherdJust wanted to give a shoutout to Jacob the salesman over here in Provo if I could rate you more stars I would. I know we didn’t end up buying a car from you due to the bad Situation but you were amazing, patient and I would recommend anyone to you. Thank you This customer was really satisfied | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Uwe KlindtThey took of all my needs. Got the part I ordered and going to get it installed. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Phillip HoskinsJon and the Dealership were amazing! The experience was smooth and quick and I feel like I was treated very fair and like a valued customer. I bought my last vehicle from a different dealership and did not have this same experience. I will certainly be going back to LHM Provo for my next Ford!! | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Cooper CaldwellDakota Archer was an awesome sales rep. He worked with me to find the truck I wanted for the price I wanted. I highly recommend working with him. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Sonja ButlerI’m 49 years young and even though I don’t have credit (yeah I know right ) anyway with the help of Ricky Holland and the employees they all came together as a team and they were very supportive and helpful in getting me financed ! Thank you all for the help .. I never thought I would have been able to ever get a car (from a dealers | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Dan FischerJohn really knew all the details on the car I bought. Was fast getting information to me by texts & emails. Very nice facility | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ PatriceWe were visiting from Arizona and had some issues with our truck. We were on a time crunch and Darren, in the service department was AMAZING! He worked us in and the techs spent several hours diagnosing the problem. Darren went above and beyond to take care of us so we could make it home safely. It's the best customer service experie | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ curtisgrieveMason and Cade are awesome! I would recommend them every time. Thanks for getting me handled | Read Full Review7/30/2024 12:00:00 AM | DealerRater
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★★★★★ ty atkinIf you ever go get serviced a LHM Provo ask for Reese he is the best. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Larry HollandParts and service always takes care of me to keep me on the road | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Justin McTeeThe service department is AWESOME!!! Great service, and super fast too!!!! Darin is super nice, and always willing to take his time to explain things. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ James GodfreyWas able to schedule service for same day, was in and out, in under an hour. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ agatha schiodtzI took my car in for a security recall service, they said it would take all day and if I had any questions to text but they never did answer. So I called the next day and they said it was ready for pickup. They paid for my Uber so that was nice. Finally when I checked my car out they hadn’t fixed it at all I had to go back and ask ab | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Clay WertsThese people are completely incompetent. I brought my 6 month old Explorer in to fix my dashboard screen. They kept my car for 2 days and then told me they couldn't fix it and would call me when they heard from Ford in Detroit. That was 7 weeks ago. The service manager should be terminated. Took my car to Tim Dahle Ford and was fixed | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Christopher HoskinsGreat dealer to do business with. I didn't personally buy anything but I was there with my father looking at pickups, and Jon was very knowledgeable and willing to help/answer any and all questions we had. Great dealer, 10/10 experience. | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ cinthya spencerI recently had the pleasure of working with Ricky and I must say, the experience was exceptional. He was incredibly knowledgeable about all the parts I needed and went above and beyond to ensure I received the best service possible. His professionalism and attention to detail made the entire process smooth and hassle-free. I highly r | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Dox HeringerI went in to get a part and Ricky was very helpful. He was very calm and helpful and answered all my questions kindly | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Tori HollandI love them!! They have helped me in so many ways to get what I needed. I would recommend anyone and everyone to this company! | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Jared GParts department was so helpful getting efficiently priced tires for my vehicle. | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ John Busch IVAndrew is the best. Buy your jeep here! | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Cody ReddickQuick and easy. Love coming here. Coffee machine is delicious! | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Megan FarrisThis dealership is awesome! The parts department made me experience so easy, will definitely be back! | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Lauren BuschAmazing experience! Quick easy and honest. Ask for Andrew Oliverson! | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Jerd GehBest parts department I've ever worked with. They originally said it was backordered but pulled some strings and got the part for me. Thanks Ricky and Gavin! | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Jorge OchoaRicky was very knowledgeable, helpful, professional and personable. I really liked working with him. | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Terry Johnstonmy AC had decided to not work properly, so I went to the shop there and they fixed it for me. I've gone there several times before, and the service has always been good. I had only an hour to spare, and it was done in that time frame. So good work guys! | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ rotorpilot62Teaya and Tyler were great and I was done in no time! Everyone is always polite and friendly. | Read Full Review7/29/2024 12:00:00 AM | DealerRater
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★★★★★ Makayla BatemanThey were so great! They got my problem fixed quickly and were so nice! 10/10 will always recommend! | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ Gabriel GledhillAbsolutely horrific service. Team promised a 48 hour turn around because I was leaving out of town. They had zero communication until I showed up to get my truck and they told me that hand even received the parts yet. They then promised a rental truck for me… nope. Never got a call back from them or the rental place. The team straig | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ Sue PorterDominic was very prompt and efficient. Getting an appointment online was helpful. | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Sara BednarekGreat service center. Quick. Easy. Made my appointment yesterday; got my oil changed this morning. | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Jose PinedaGavin, the guy who helped me at the Front Desk at Larry H Miller's parts sale, was very friendly and helped me a lot. | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ NoelI brought my car in for service 30 minutes early and they took it right in. The service reps were helpful, answering all of my question. | Read Full Review7/26/2024 12:00:00 AM | DealerRater
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★★★★★ Bud HarperI took my truck in to have the a/c charged & to have a recall handled. They weren’t able to do the recall, as they said it will take all day. I dropped it off at 8:35 in the morning. They let me know the truck would be done at 4.30. I had the truck washed the evening before. When I picked it up there were greasy handprints on the ho | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Michael “Mac”Well, there was a problem getting a part so the repair took longer than expected. Maybe better communication between the parts department and service department would help. Service manager was "great" working with me and the car warranty place (but it took a lot of liason on my part). Only issue was a right rear signal that was not | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Thomas ScherbelFine service, they made sure everything was right for my car. It was a little slow or I was not told my car was done until I reached out. This happened two times in two days. I am satisfied with the work they did though. | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ KaylaUpdate: After speaking with the GM we were able to come to an agreement that we both agreed on. He helped us solve the issue with the service and get us a decent deal on anew car and not completely sink us in negative equity. We appreciate that he was able to put forth the effort in helping make things right. Used to love buying from | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Eldon PackerOil change, brakes, fuel filter Did a good job! Thanks | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Jon StanleyLove the customer service… but only when they pick up the phone… they need more workers. I had to call over 20 times before I spoke to someone. So irritating | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Linda and Tom WhitakerThe service guy handed me my keys and told me to go find my car on the second or third row. Always feel like I’m inconveniencing them with my service appointments. | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Camilla FalateaSmooth & easy! Thanks to Jack & Brody for being so helpful! I was super nervous and dreading the process because this was my first time at a dealership, but they took such good care of me! The whole team was friendly! | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Paul StrongTruly a positive experience from the get go. We had time to kill so they got us an Uber so we could go eat breakfast. | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Austin SimpsonDarren was absolutely amazing! This was the best service I have ever received! | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Ivan BlancoWe had a great experience here working with Jon Jenks to get our first car loan! 100% recommend working with him. Made the process quick and easy ???? | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Devon GuymonGreat experience!!! Very low pressure. We know what we were looking for and the staff listened to us and helped us out. | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ tyrel mansfieldJohn Martin was excellent. Transparent pricing and great customer service. Highly recommend | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ jose urdanetaGood to order parts with them talk to Ricky | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ KaylaUpdate: After speaking with the GM we were able to come to an agreement that we both agreed on. He helped us solve the issue with the service and get us a decent deal on anew car and not completely sink us in negative equity. We appreciate that he was able to put forth the effort in helping make things right. Used to love buying from | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Brad CarsonOverall Service was great. Having the part in stock when I brought it in the first time would’ve made it a five star. | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ MakaylaUsed to love buying from here. Since we bought our Jeep Cherokee in December of 2022 I've had constant issues. Not just with the vehicle but today even the service department which I've lost complete faith in because they can't seem to fix the same issues I've taken it in for. I was even told last time "the hood will always shake som | Read Full Review7/22/2024 12:00:00 AM | Cars.com
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★★★★★ Amy SchulzeBronson was so helpful and wonderful. The process was fast and easy. All costs were explained upfront and there were no surprises. Very happy. | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Analize HerreraI love my friends at the parts department: Irvin and Greg. They are always willing to help. They are patient and treat me with respect. Am Fork dealership is closer to me but I’d rather go to Provo. | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Shane LublinThank You, Larry H Miller FORD Provo. Our experience at you store has been exceptional. You all are a heads up team. Our experience started with a phone call to Russell Thank You for your ambition and integrity. Thank You Mike for your efficient hard work. And Thank You Nelly for your meticulous detail to ensure our satisfaction. We | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Rawl CrosbyNot sure about the actual work they did but it was a bad experience because I could not get a hold of them and they would not call me back. They had the truck three days. On the second day I called them 17 times and they did not answer. This is the day it was suppose to be ready. I could not leave a message because it was full. I | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Justin BI would not do any business with this dealership! Very disappointed from the whole experience I had here and will never be back or recommend ANYONE ever to them! | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Laura ZweifelGavin was amazing and super helpful. I would highly recommend!! | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ michael walkerThanks to Jon J and Joel. And also Dakota in Finance | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Kyle BelkDarrin is a stud. Great customer service. Truly cares about his customers. Went above and beyond. I will definitely come back again. | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Whitney HawsSuper long hold times. Can't ever get ahold of anyone; let alone get an update on your vehicle. No one seems to know what they are doing, hard to get straight answers. Truck still isn't working properly, they say they will call back and we never get returned calls. Peices on the truck are not put back together properly and Peices ar | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Diane AnthonyExtremely different experience this time around. I live an hour away. I've had a 2016 jeep grand Cherokee.Disappointed, to say the least in the service and the jeep. Problem after problem after problem. When I took it in to the service center to be fixed again for the 8th time in 3 years, I would have to leave it, again, repairs bei | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Jim BlankinshipGo see Gavin! Knows his stuff. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ mcassydadOur salesman John Martin made our entire purchase experience outstanding. He know his products and he treated us with great respect. | Read Full Review7/18/2024 12:00:00 AM | DealerRater
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★★★★★ PhilGreat experience every way purchasing a used Jeep Grand Cherokee. The service and parts departments are also outstanding. | Read Full Review7/18/2024 12:00:00 AM | DealerRater
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★★★★★ Adriana FloresHorrible Service, our truck was there 4 months , we pay them $8,000 for something they wasn’t even the problem , Jake was our advisor , but it was Lie after lie, we never got a call from any of the supervisors or managers, I was always the one that had to be calling dealership for updates on our truck, after 4 month out truck was r | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ VinceEasy to work with and communicates well w clients Kade is knowledgeable and very helpful | Read Full Review7/17/2024 12:00:00 AM | DealerRater
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★★★★★ David JaroscakLarry H. Miller Ford Provo doesn't deserve the one star. Just over a month ago I bought a used car from them. I kept asking about the inspection they perform on the vehicles in their lot. The two salesman kept skirting the question. They wouldn't go into a details about what their inspection consists of. They assured me the car I was | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Andy Heilover the past 3 years I have been trying to get an issue where my low oil pressure light intermittently comes on fixed. I've told the service advisor how the issue can be easily duplicated. This week i had the truck in the shop 2 days and they replaced a connector pigtail on the oil pressure switch. I drove the truck home hoping | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Tristan KingBlaine was professional, courteous, and all over made my experience at CJDR Provo a great one. | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Dillon PewTyler was my express service advisor, friendly, polite and service oriented. My scheduled oil change was prompt and finished quicker than anticipated. I was informed of future maintenance items and was pleased with my visit. Only feedback for improvement is the quality check of the lube technicians. They left the cover of the cabin a | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Chris JensenDarrin is a great Service Advisor...will always request him from now on | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Mary BassettTerrible communication and the complete opposite of prompt. I waited 3 hours for a diagnostic before they came and told me they forgot about me. It was also closing time, so I was told to wait another 45 minutes. After ordering my parts, I was told I would get a call in 4-5 days to schedule a time to fix my car. I was the one who had | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Darrel OlsenI purchased a car from here. I am January and I’ve never received the title or the licenses for it to this time. We have called them on phone three times and never got the title so I went up to see them in person and at that time, they were very rude, I would never shop here again | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ Phil HowellI purchased a used Grand Cherokee Limited from Larry H. Miller Chrysler Jeep Dodge Ram Provo and John Martin was my salesperson. He answered my questions and had the Jeep ready to go when I arrived. I was very pleased with the transaction. After owning it for a few weeks, I had a few questions. John, Joe, the Sales Manager, and Mason | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Kyle RhodesTraded off our old car on a new car. The sales team and finance manager were very nice and helpful answered all the questions and did not try to push us into anything | Read Full Review7/9/2024 12:00:00 AM | Google
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★★★★★ Jacob CruzJon and Dakota were great! Fastest i’ve ever been in and out of a dealership, they were both really friendly. Highly recommend | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ Morgan WilliamsAVOID. Unfortunately, I’ve had to bring my truck to this dealership several times for various problems within the last 7-8 months. Every single time has been a huge headache. They never solve the problems I’ve requested. They never communicate. I have to call Reese, the ‘service advisor’ any time I need an update on a regular basis. | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ Rita CThis dealership is completely unorganized and unprofessional. I need a new Ford F150 Tonneau Cover to replace a broken one they installed four years ago. Service said they needed to do an assessment first. They picked up my truck on a Friday and never called back with an assessment. I called Service numerous times and I just went to | Read Full Review7/7/2024 12:00:00 AM | Google
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★★★★★ Daniel SnowThis is a great place for all your vehicles needs Gavin in the parts department was very helpful thanks for everything man | Read Full Review7/6/2024 12:00:00 AM | Google
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★★★★★ Merritt NortonI needed a key fob to get in my truck they had one in stock cut the blank super painless. | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ Cody KnutesonI bought a used car from them. The salesperson was great. All other parts where less them stellar. The salesperson boss was very pushy and didn’t understand what I needed. I told the salesperson that I didnt want to talk to his boss anymore and I didn’t need to. I called them to ask about my plates 3 days ago since they were going | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ Ryan LindsayTyler was amazing and stayed late to get us back on the road and home! | Read Full Review7/3/2024 12:00:00 AM | Google
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★★★★★ Lance WadePurchased a used truck. On sight it was dirty but during the test drive I was told it was in excellent condition. I waited longer than expected to have them detail the vehicle after purchase. Afterwards, I discovered numerous rock chips across the windshield and paint chips and scratches. The dealership sent me the wrong license pla | Read Full Review6/30/2024 12:00:00 AM | Google
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★★★★★ Phil HowellLHM CJDR had a used Grand Cherokee that looked interesting. I called and left a message. John Martin quickly returned my call and answered my questions. We discussed my trade vehicle and came to an agreement - over the phone! I thought of some other questions later and John took additional photos that answered my questions. The rea | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Dejza GebhardSalesmen Andrew , Alex, and Blaine were so nice. But that sales manager. He’s a real piece of work. Don’t know his name but he has like an Irish accent. AVOID HIM AT ALL COSTS. We were just looking to see what was there for a purchase within the next few months. We told them multiple times we weren’t buying today. That sales manager | Read Full Review6/29/2024 12:00:00 AM | Google
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★★★★★ Tchrist178I have bought new and used vehicles and had thousands of dollars or service done here over the years. Talked into buying several oil change for a “good deal “ My experience lately has not been good. Scheduled an oil change. Was told it would take about an hour or so. After 2 1/2 hours they still had not even started on it. 3 hours la | Read Full Review6/29/2024 12:00:00 AM | Cars.com
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★★★★★ tommy bellUpdate 6-20-24 took my wifes car to a different ford dealer and the problem is what we thought the a-pin and being fixed the right way thanks for nothing ford I know where I'm going to from now on and it's not to you guys no more updates to mask a real issue and now I won't call to resolve the issue you guys can call me to try to mak | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Maiby CleffThe worst place in the world. I tried for days to call to schedule a service appointment for my car without success. I had to go to them so I could schedule it. I booked, I took my car, and today Saturday, I can’t get my car, because according to them, services are already closed (4:45PM) and they had to call me to tell me what the d | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Jo MacAwesome service Blaine Clark was the best!! And made me feel comfortable and welcomed | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Eldon JohnstonHad an oil change performed on my vehicle. It was fast and hassle free. | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Christy TarverGreg in the parts department was so helpful and knowledgeable. I've done every bit of research and talked to so many people who had no idea what I was talking about. Greg did and was able to help me over the phine in minutes. Thank you Greg!!! | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Katherine TewGreat customer service, so grateful for their help when I had a problem while on a road trip through Provo! | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Lance WadeAndrew helped us purchase a used Ford Maverick. He was very personable and knowledgeable. It was a low-pressure enjoyable buying experience. | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Jolei D'AndreaJon J is the best. He was so helpful and capable. He helped me put the doors back on my Bronco. He did it super quick. Highly recommend!! | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Keith FloodWorked with Blaine for an out of state vehicle purchase. Best shopping/car buying experience I’ve ever had. No pressure, no gimmicks and all questions answered. He gave me a written quote that included all the costs and taxes. Pick up was great as well and had a chance to meet and talk with service manager, sales manger, GM and all w | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Ruslan ArutyunovI have always had a great experience at this shop, but I guess nothing lasts. I bought a 2024 Ram TRX from this location and took it in because front speakers are clipping at higher volume; the shop is telling me that the speakers are fine and that I should not turn the volume up to have a clear sound. They advised me to upgrade the | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Greg PrattExceptional service from parts dept. Eldon Johnston | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Cadie YoungReese helped my brother out with his Ford F-150. He requested to get the car looked at and they scheduled an appointment along with taking car of him and picking his car up from his house and returning it after the inspections. Did a lot more inspecting than requested and he is very grateful for them! Definitely going to be coming to | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Joseph HartshornI have been to this dealership multiple times. We thought about selling our car about a year ago and went in to see what we could get for it. They were so nice and helpful and I didn't feel pressured to buy or sell anything. We ended up not selling then, but I just went back in today to sell once again. They were just as helpful and | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Pedro RodriguesBrody, he is the best salesman at the store! | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Phil HowellLHM CJDR had a used Grand Cherokee that looked interesting. I called and left a message. John Martin quickly returned my call and answered my questions. We discussed my trade vehicle and quickly came to an agreement - over the phone! I thought of some other questions later and John took additional photos that answered my questions. | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Dr226Jacob was awesome. Very detailed and kept me updated. The oil change was done quickly. thanks. | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ Chuck SimsIt is super easy to get a service appointment at LHM Provo. The staff is friendly and the work is done as quickly as possible. | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ tommy bellSo in the past there service has been really good but i don't know what happened it has really gone down the crapper so we have been having issues with our ford escape it's been in a few times for the radio/a-pin issue they keep just updating it saying needed update or a patch for the update well low and behold guess what doesn't wor | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Jeff HJake at LHM Provo was great to work with. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Larry HollandMy experience with Larry H Miller. Has been fantastic they have worked with me on several problems with my truck... so I give them 5 stars in my book | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Daniel BeamanRix and Dave did a good job helping us buy a new suv. Very happy with our purchase. | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Tim WoodThe salesmen were extremely kind and passionate and they were very upfront with the pricing and quality of their vehicles. | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ John NelsonGreat service. Timely and straight forward. Great work guys! | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Shawn BaileyDominic was awesome and super helpful! He answered all of my questions professionally and I left feeling like my car was in great hands. | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Nathon MartinAlways great. I love the fact I can pay for my service with my rewards points. Thanks Reese. | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Virginia ThomasThe service center was efficient and covered the important needs of an older vehicle. Good job! | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ UnunnininiumMason was fantastic. I brought my car in for an oil change, and explained to him that we were taking it on a big road trip. He made sure to do a full inspection to ensure our safety. While i was waiting for my car to be brought around, another customer came in saying that her cabin air filter was just left on the floor of her car, as | Read Full Review6/5/2024 12:00:00 AM | DealerRater
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★★★★★ Juan Angel GarciaRun away from this dealership to do your upcoming service in this place where from desk workers are more concerned about their phones. They don’t pay the enough attention to you when you are making your Statement of the car | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Alicia JohnsonAmazing service. Took my daughters car in and Leo- Peyton and Wade helped her out even though her car was a Toyota. Thank you | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Matt SnyderAlways a pleasure to make the drive to these guys! Austin & Nate are top notch! Knowledgeable, efficient, timely and communicative. Sometimes it’s challenging to find a great dealer service shop, one who cares about customer service. Well say hello to LHM Ford Provo - Austin & Nate! These guys will earn your business and make it wort | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Beci PereaParts department was awesome . Jody went above and beyond , I am a very satisfied customer | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Joey PereaThe parts department is always on point and making sure I am taken care of. Highly recommend. | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Vivana OlguinThe service, attention and friendliness that Wade and Reese provided surpassed my expectations! I took our Ford F-150 to get the rearview mirror camera fixed since a company we had hired to replaced our windshield accidentally cut the camera cord in the replacement process causing the back camera to not work anymore. So they asked us | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ bill grimesTwo warranty issues that they took care of quickly | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Gary DavisExceptionally great service from our service rep. Reese and the service manager. On our way home to Washington State from Phoenix, AZ our transmission went out about 60 miles from Provo, UT. We were able to drive to the Ford dealer in Provo where Reese took it right in to assess the issue. The transmission needed to be rebuilt and th | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ csimmrunGreatest results on my truck repair. Dealing with Mason is the best!!!! Integrity number 1 | Read Full Review6/1/2024 12:00:00 AM | DealerRater
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★★★★★ Angie CarterThe service at LHM Ford Provo was good. The service department was busier today, so it took a little over 95 minutes to get in and out. was in and out in an hour. The 3 oil changes for $99 deal is gone, so this trip caused a bit of sticker shock $149 for an oil change and tire rotation. Fortunately that was with the summer oil change | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ David O'NealIts supposed to be a full-service dealership but you can't get an emissions test done on a Saturday which is ridiculous because that's what most people can get out and do things cuz they work all week. When they can do your emissions they can't give you your automatic renewal you have to go to one of their other dealerships to pay yo | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ John Paul Dela CruzFirst time to go this in LHM Dealer for oil change and wheel alignment, the service consultant is very cool, assisted in every thing I need also offers Uber ride if I have to go somewhere. Reaching me out on things that I need to pay attention to replace soon. Price is competitive than other dealers. | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ John ByerlyGood communication. Took care of our rig. Easy peasy. 5 stars would try again. ???? | Read Full Review5/31/2024 12:00:00 AM | Google