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Tri-Cities Chrysler Dodge Jeep Ram

Tri-Cities Chrysler Dodge Jeep Ram

★★★★★(701)read reviews
869 E Stone Dr, Kingsport, TN 37660
(423) 406-3058 Ask About Our Service Specials!
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Coupons

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    Save on Brake Pad or Shoe Replacement! Click for details!
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    Service Your Vehicle with Savings on a Multi-Point Inspection
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    Service and Parts Special Click for details!
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    $15 Off Battery Replacement
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    2 Full-Synthetic Oil Changes for $130*
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    $15 Off a Full Synthetic Oil Change
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    Service Your Vehicle with Savings on a Cooling System Service
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    15% OFF MSRP on Select Accessories and Peformance Parts
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    Service Your Vehicle with Savings on a Air Conditioning Check
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    Save on a new bproauto Cabin Air Filter! Click for details!
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    Save on a new bproauto Engine Air Filter! Click for details!
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    Service Your Vehicle with Tire Rotation Offer - click for details
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    Get up to a $50 Discount on ServiceClick for Details
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    Tire Price Match Guarantee: Find a Better Price? We'll match it! See dealer for details
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    Tire Rebates For a Limited Time click here for details
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    Save on Wheel Balances and Tire Rotations!
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    Four Wheel Alignment Offer, Click Here for Details!

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Service Hours

Mon: 07:30 am - 06:00 pmTues: 07:30 am - 06:00 pmWed: 07:30 am - 06:00 pmThur: 07:30 am - 06:00 pmFri: 07:30 am - 06:00 pmSat: 08:00 am - 05:00 pmSun: 12:00 pm - 05:00 pm
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Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
Stick with the Specialists!
Tri-Cities Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs.

Call us today at (423) 406-3058 !
Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs:
  • - Oil change
  • - Multi-point vehicle inspection
  • - New tires
  • - Brake service
  • - Tire rotation
  • - And much more!
Click the view coupons link below for current service specials, oil change coupons, tire rebates and other money-saving offers.
Call Today (423) 406-3058!

Tri-Cities Chrysler Dodge Jeep Ram is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Call Tri-Cities Chrysler Dodge Jeep Ram today at (423) 406-3058 to learn more

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Customer Reviews

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  • ★★★★★ Michael Hobbs
    We purchased our Jeep Grand Cherokee at Tri-Cities Chrysler Dodge Jeep Ram. We took it to the Service Department to have some warranty work done on it. Once the parts arrived, our Service Advisor, Tyler, kept us informed about the progress of the work. He was very professional and didn't promise what he couldn't deliver on a completi | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Kenneth Hill
    | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Ericka Norfleet
    | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Kathy Givens
    I was not impressed due to repair cost. Enough said. | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ JENNIE6648
    They are crooks, they gave maintenance plan when jeep was bought then took it back | Read Full Review
    2/26/2026 12:00:00 AM | DealerRater
  • ★★★★★ JENNIE6648
    They are crooks, they gave maintenance plan when jeep was bought then took it back | Read Full Review
    2/26/2026 12:00:00 AM | Cars.com
  • ★★★★★ Joe Miller
    Very transparent. Careful and quick response | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ April
    II highly recommend Tri-Cities Dodge in Kingsport,TN. I came in a customer and left family. I have never had a 100% positive experience when buying a car, until yesterday. Dalton Howard worked his tail off to get my daughter in to the vehicle she wanted. He was friendly, knowledgeable and HONEST, something you don't find too often wh | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Crystal South
    Great place and friendly workers but bought a car from their sister lot and they brought it to the dealership using the funds from a trip we would have gotten for purchasing on Presidents’ Day weekend sale would have been nice to know before hand | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ 3HURDS
    They were very helpful. Our vehicle was serviced in a timely manner even without an appointment. | Read Full Review
    2/23/2026 12:00:00 AM | DealerRater
  • ★★★★★ 3HURDS
    They were very helpful. Our vehicle was serviced in a timely manner even without an appointment. | Read Full Review
    2/23/2026 12:00:00 AM | Cars.com
  • ★★★★★ TERRYCOFFEY
    I've never had any problems with the service on my 2023 Ford Maverick pickup truck that I purchased from Tri-Cities C D J R in 2024 . I like the fact that I never need to make an appointment, just drop by and leave it or wait in the Service waiting area. | Read Full Review
    2/22/2026 12:00:00 AM | Cars.com
  • ★★★★★ TERRYCOFFEY
    I've never had any problems with the service on my 2023 Ford Maverick pickup truck that I purchased from Tri-Cities C D J R in 2024 . I like the fact that I never need to make an appointment, just drop by and leave it or wait in the Service waiting area. | Read Full Review
    2/22/2026 12:00:00 AM | DealerRater
  • ★★★★★ Rob Bandler
    Dylan Orr was our salesman and he was a pleasure to work with. Very easy, low pressure and straightforward transaction. I would recommend Tri-Cities Chrysler, Dodge, Jeep Ram based on our experience. | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ April
    I have never had a 100% positive experience when buying a car, until yesterday. Dalton Howard worked his tail off to get my daughter in to the vehicle she wanted. He was friendly, knowledgeable and HONEST, something you don't find too often when dealing with car lots now days. I highly recommend if you are looking for a Dodge or Jeep | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Travis Daniels
    | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Brewer
    Thanks Dalton for all your help you was amazing you have been the best salesman and helped us in every way possible…. We couldn’t have asked for anything better… we will definitely tell everyone to come see you … thanks again… | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Heather Middleton
    | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Greg Page
    Nice people | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Tanner
    To start off was very pushy about putting my wife and me in a 2025 jeep grand cherokee was there all day two days ago stopped at a red-light the vehicle start stop engaged went to pull out the car lost power had to start back five minutes up the road done it again shut off a total of four times gave a bunch of alarms one saying the | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Dottie Bunn
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    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Charles Casey
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    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Philip Binstock
    Good job. Delivered on time and at the quoted price. Courteous and professional. | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Crystal South
    | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ JAMIE TRENT
    I had a great experience with this dealership’s service department when they fixed my Jeep. From start to finish, they kept me updated on everything that was going on, which I really appreciated. It made the whole process feel smooth and stress-free instead of wondering what was happening with my vehicle. The staff was very knowledg | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ Craig Stephenson
    Very helpful and on time | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ Grace Holgerson
    Blake was our salesman and he was fantastic. He was kind, warm, and respectful. He was not pushy whatsoever and we really felt like he was on our side while we were purchasing our car! This was a great experience. | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ Kenny Light
    Took over two hours to get oil changed and tires rotated in the express lube fast lane!! Said first come first serve, might need more than one technician. Also did not receive there multi point inspection report. The place has changed!! | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ Theresa McMahan
    No appointment needed. Opens at 7:30am weekdays. Even open on Sunday. | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Chris Cheak
    I really appreciate dylan and tri-cities dodge working with me and found the truck I wanted I am very pleased and happy with my new truck. They gave me a awesome deal on it. Thank you all. | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Brandy VanHoy
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    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Ketron
    | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Jason Williams
    Great service and very professional | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Lisa Horton
    I had the best time getting my Jeep Compass. Matt was great to deal with and Daniel made it less stressful closing the deal! Amazing, funny and down to earth people! Thanks guys | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Edward Collier
    | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Emily Arrington
    I worked with Dylan. He got me the jeep I wanted however I didn’t get all of the incentives I was told I would get and nobody followed up with me when I called regarding them. Unfortunate for me but I do love my vehicle and glad we could work something out. | Read Full Review
    2/8/2026 12:00:00 AM | Google
  • ★★★★★ Edward
    Wish sales , manufacturing/ jeep would work better together to resolve issues instead of trying to put bandaids on a problem , just fix it. Sales could do a better job returning phone calls. The service department is very responsive and does everything possible to please the customer. No issues with service, 5 stars for them. | Read Full Review
    2/8/2026 12:00:00 AM | Google
  • ★★★★★ April Whitson
    Anthony helped me find the perfect truck! Thanks so much for making this a stress free process! | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ John Puckett
    Blake was very nice very helpful and friendly he answered all the questions I had to ask he is a great salesman | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Dean Cole
    | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ brian klapp
    I just purchased my second vehicle at Tri-Cities CDJR and I honestly wouldn't have even considered going somewhere else. Everyone at the dealership are absolutely awesome people to do business with and genuinely try to make your car buying experience easy as possible. Shout out to Matt Compton for getting me in my new Gladiator!!! I | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Tonya Crawford
    Overall am happy with their work. | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Kaitlynn Ferguson
    My experience was absolutely horrible. When I dropped my vehicle off they told me that if there was nothing wrong with the vehicle that I would be charged a $189 diagnostic fee. I told them when dropping off my vehicle that I did not want my brakes and rotors looked at as I had just replaced them. My main concern was my heat not work | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Greg Sutherland
    Service Manager Josh. Master Technician Bill was superb providing information and quality results. 5 star for sure!! My go to place for getting the job done right ! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Kelly Barnette
    These guys are awesome!!! | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Mary Williams
    We love our Jeep Navigator Night Hawk and the service we get at TriCities Dodge Jeep Ram of Kingsport is outstanding. “ Get yourself a Jeep?? | Read Full Review
    1/30/2026 12:00:00 AM | Google
  • ★★★★★ Dave Munson
    Tyler in customer service was extremely professional & friendly. Took the time to fully listen, understand and explain details. I would trust them again with my JEEP. | Read Full Review
    1/30/2026 12:00:00 AM | Google
  • ★★★★★ Chris Farmer
    Our situation was a bit complex, but our salesman, Dylan made sure everything went smoothly and made our experience simple and quick! Sydney was also so very kind and easy to work with! We had a great experience with Tri-Cities CDJR with the purchase of a Jeep Grand Cherokee! | Read Full Review
    1/30/2026 12:00:00 AM | Google
  • ★★★★★ bentleyfowler
    Everything went great and everyone was willing to help with anything I needed. Nice Place | Read Full Review
    1/30/2026 12:00:00 AM | DealerRater
  • ★★★★★ bentleyfowler
    Everything went great and everyone was willing to help with anything I needed. Nice Place | Read Full Review
    1/30/2026 12:00:00 AM | Cars.com
  • ★★★★★ gregory smith
    Great service call on my 2500! Thanks to the tech who did such a great job! | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Jerry Burke
    Serious issue with my Instrument Cluster going bad in my Ram 1500. Matt got my Truck in as quick as possible, diagnosed in a short period of time, very good at keeping me informed & updated. I Appreciate them not only fixing my Truck... but also taking care of my Truck. Thank you. ?? | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Travis Weddle
    Friendly and helpful | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ steve hopland
    Drove from out of town to buy 2024 Ram 1500, very nice truck, my trade value was too low so I said I would just buy cash at asking price plus the $899 dealer fee, tax & registration, but were told there were 3 addition mandatory add on for additional $4,500 and they would not sell for the advertised price.... manager said he was only | Read Full Review
    1/24/2026 12:00:00 AM | Google
  • ★★★★★ Shane Gustafson
    Good job, communication was terrific. | Read Full Review
    1/23/2026 12:00:00 AM | Google
  • ★★★★★ Eric Henry
    Took 3hrs for a oil change not happy with that another customer was there very unhappy with service said he had been waiting for 3hrs for a oil change | Read Full Review
    1/23/2026 12:00:00 AM | Google
  • ★★★★★ Kim Ritchie
    Excellent service | Read Full Review
    1/20/2026 12:00:00 AM | Google
  • ★★★★★ Destiny Ferguson
    | Read Full Review
    1/20/2026 12:00:00 AM | Google
  • ★★★★★ R
    Didn't buy anything yet recieved a text to review them. If they are just sending out reviews to random people something is wrong here wouldn't trust them. | Read Full Review
    1/20/2026 12:00:00 AM | Google
  • ★★★★★ Bea Johnson
    I would give a zero star if I could I took my jeep compass in when I did I told Mr crowder that my engine light comes on and goes out and at the time it was out I told him a mechanic in my had put in on a machine that showed the vuccum system I called 4 hours later he said the only thing wrong with it was dead battery and wanted $400 | Read Full Review
    1/19/2026 12:00:00 AM | Google
  • ★★★★★ Angie Allman
    Good service and communication. | Read Full Review
    1/17/2026 12:00:00 AM | Google
  • ★★★★★ The Blue 107 Show
    I did not have a good experience with them or sales. | Read Full Review
    1/17/2026 12:00:00 AM | Google
  • ★★★★★ David Barlow
    This was the first time I bought a vehicle via long distance. It was exactly what I expected and vehicle was perfect! Dylan, Lucy and Sydney were all courteous and professional throughout this experience. Communication was key and they followed through during the entire process. Hands down a Great experience!! | Read Full Review
    1/16/2026 12:00:00 AM | Google
  • ★★★★★ Garrick Hillman
    | Read Full Review
    1/15/2026 12:00:00 AM | Google
  • ★★★★★ Tiffany C Robertson
    Anthony Taylor was a joy to work with. He was professional, friendly, and efficient. As a matter of fact everyone I came across or walked by was extremely friendly!! If you need a car I would suggest going to Tri-Cities!! | Read Full Review
    1/15/2026 12:00:00 AM | Google
  • ★★★★★ MARDY.ROBERTS
    Salesperson was great, wasn’t pushy as some are. Sales Manager really didn’t have a good reason for price difference in a comparable model, but he did work it out by giving me a loyalty discount. Overall I had a good experience with both salespeople and I’m very happy to have another new Jeep. | Read Full Review
    1/15/2026 12:00:00 AM | Cars.com
  • ★★★★★ MARDY.ROBERTS
    Salesperson was great, wasn’t pushy as some are. Sales Manager really didn’t have a good reason for price difference in a comparable model, but he did work it out by giving me a loyalty discount. Overall I had a good experience with both salespeople and I’m very happy to have another new Jeep. | Read Full Review
    1/15/2026 12:00:00 AM | DealerRater
  • ★★★★★ Scott Beckerink
    | Read Full Review
    1/14/2026 12:00:00 AM | Google
  • ★★★★★ Brian Dailey
    Tyler was very helpful and did what was needed to get my truck up and running quickly. Thanks! | Read Full Review
    1/14/2026 12:00:00 AM | Google
  • ★★★★★ James Phillips
    The service department did a great job on my Ram. Polite, responsive and professional. Thanks again! | Read Full Review
    1/12/2026 12:00:00 AM | Google
  • ★★★★★ Tennessee Lafollette
    Very happy they put plastic over seats & paper mat on floor. | Read Full Review
    1/11/2026 12:00:00 AM | Google
  • ★★★★★ Greg Blanken
    | Read Full Review
    1/11/2026 12:00:00 AM | Google
  • ★★★★★ Jacquelyn Blankenship
    | Read Full Review
    1/11/2026 12:00:00 AM | Google
  • ★★★★★ Hunter Rock
    Tri-cities DJR was a pleasure to work with. They were attentive, professional and delivered a great car buying experience. There was a small dent on the car we didn’t see and the team took care of it before pick up because they wanted to deliver on their standard of being the top dealership in East Tennessee. I had the benefit of | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ Lucy Addair
    Their service department is wonderful! They are constantly working to ensure that everyone that walks in leaves with a smile on their face :) The salespeople are wonderful and do their best to listen and their service drive is fast and convenient! | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ emmie bendever
    I unexpectedly needed a last minute oil change while I was out with my newborn. The whole team was so kind and accommodating to us. I can’t thank them enough!! | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ David Michael
    The sales, and finance associates were very precise and helpful at finding what we were looking for, and getting the best finance options available. The lot was safe, organized, and we enjoyed this experience immensely. We would recommend the Tri-Cities Dodge Jeep Ram team to anyone looking for a new vehicle, or upgrade. Thanks for a | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ Jon Lynch
    Always get mine done fast and very friendly workers only one thing my break light was out nobody told me someone told me as I was at the station down the rode | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ David Stauffer
    Matt Compton was very helpful in answering questions and making a deal come together. | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ David Hartman
    Prompt, courteous, & helpful service. | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ Matthew Smith
    Went in for an Oil Change and Routine Maintenance. The service was quick and professional. The Service Team was knowledgeable and courteous. Highly Recommend these folks! | Read Full Review
    1/7/2026 12:00:00 AM | Google
  • ★★★★★ Zion Williams
    | Read Full Review
    1/7/2026 12:00:00 AM | Google
  • ★★★★★ Philip Roark
    | Read Full Review
    1/7/2026 12:00:00 AM | Google
  • ★★★★★ Sharon Crull
    I always have a great experience with them! They go above and beyond to help you. I've bought 8 vehicles from them through the years | Read Full Review
    1/7/2026 12:00:00 AM | Google
  • ★★★★★ Phyllis Nottingham
    Great! | Read Full Review
    1/5/2026 12:00:00 AM | Google
  • ★★★★★ Becky Lawson
    | Read Full Review
    1/5/2026 12:00:00 AM | Google
  • ★★★★★ Caleb Pacholewski
    | Read Full Review
    1/5/2026 12:00:00 AM | Google
  • ★★★★★ Tim rankin
    Nick did a great job of finding a jeep like I was looking for, we went for a test drive and that help me decide that was the one, nick is one of the best salesman that I have ever had the privilege of working with, I will recommend anyone who looking for a new or used car to go check out tri-city dodge in kingsport | Read Full Review
    1/5/2026 12:00:00 AM | Google
  • ★★★★★ EClark
    Very excellent service. Dylan made sure I was happy with my purchase. Very knowledgeable about the vehicles I looked at. Very honest and patient. | Read Full Review
    1/4/2026 12:00:00 AM | DealerRater
  • ★★★★★ EClark
    Very excellent service. Dylan made sure I was happy with my purchase. Very knowledgeable about the vehicles I looked at. Very honest and patient. | Read Full Review
    1/4/2026 12:00:00 AM | Cars.com
  • ★★★★★ Keya Collins
    Josh and his crew in service are absolutely incredible. They fixed my car and allowed a loaner because the part had to be ordered they stayed in contact with me the whole time to let me know exactly what was going on and when I went to pick up my car, everything was ready and already pulled up front. I would recommend them to anyone. | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Scott Banks
    Staff and the Auto Technician did a Great Job will be Back... | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Clyde
    | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Bill Waddell
    Dealership was open and wanted an oil change. Fast courteous and kept me informed throughout my wait. Will be going back with other vehicles | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ David Constant
    Josh and his Team have Always taken Excellent care of both of my vehicles. I highly recommend using Tri-cities for all of your CDJR needs. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ TERRY.KELLAM1
    The people there are polite, respectful, and well mannered, and there for your needs and answer my questions that I had. | Read Full Review
    1/1/2026 12:00:00 AM | Cars.com
  • ★★★★★ TERRY.KELLAM1
    The people there are polite, respectful, and well mannered, and there for your needs and answer my questions that I had. | Read Full Review
    1/1/2026 12:00:00 AM | DealerRater
  • ★★★★★ Elizabeth
    Third time since purchase on 11/13/2025 that the car has been in the shop for the save issue. The car needs to be replaced aced the dealership management is a joke. | Read Full Review
    1/1/2026 12:00:00 AM | DealerRater
  • ★★★★★ Elizabeth
    Third time since purchase on 11/13/2025 that the car has been in the shop for the save issue. The car needs to be replaced aced the dealership management is a joke. | Read Full Review
    1/1/2026 12:00:00 AM | Cars.com
  • ★★★★★ Cindi Pfost
    Fast & friendly! Love this place and ppl. | Read Full Review
    12/31/2025 12:00:00 AM | Google
  • ★★★★★ Cathy Bennett
    Tyler in Service Department was AMAZING!! Very accommodating, helpful and communicated exceptionally. | Read Full Review
    12/31/2025 12:00:00 AM | Google
  • ★★★★★ Mark Wade
    They do what they say they are going to do for you GREAT JOB | Read Full Review
    12/31/2025 12:00:00 AM | Google
  • ★★★★★ Danny Cameron
    Great service | Read Full Review
    12/30/2025 12:00:00 AM | Google
  • ★★★★★ Eugene Brown
    Really great service | Read Full Review
    12/30/2025 12:00:00 AM | Google
  • ★★★★★ Jackie
    Horrible finance management. Deceiving , dishonest, and incompetent. I will never do business at the Kingsport Tn location again | Read Full Review
    12/29/2025 12:00:00 AM | Cars.com
  • ★★★★★ Justin Burton
    | Read Full Review
    12/27/2025 12:00:00 AM | Google
  • ★★★★★ WADENZIP
    Our salesman was friendly and helpful to get me the deal I was aiming for. It took a bit of back and forth but I expected that from any dealership. I was happy with their Gladiator inventory and their selection of available options and colors which is what led me to this dealership over others. | Read Full Review
    12/27/2025 12:00:00 AM | Cars.com
  • ★★★★★ WADENZIP
    Our salesman was friendly and helpful to get me the deal I was aiming for. It took a bit of back and forth but I expected that from any dealership. I was happy with their Gladiator inventory and their selection of available options and colors which is what led me to this dealership over others. | Read Full Review
    12/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Christopher Kelley
    Local CJD dealership. Good service. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Stacy Maxey
    I love that you don’t have to make an appointment. Very courteous and printed me a handout of what was available with my CarDoc warranty coverage. Thanks | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ NPDM
    | Read Full Review
    12/24/2025 12:00:00 AM | Google
  • ★★★★★ JAMESJELLISON
    Great service very attentive to needs and making dreams come true so glad for the team over at Tri Cities | Read Full Review
    12/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ JAMESJELLISON
    Great service very attentive to needs and making dreams come true so glad for the team over at Tri Cities | Read Full Review
    12/23/2025 12:00:00 AM | Cars.com
  • ★★★★★ Renee Hodges
    We have bought several vehicles in the past but, this was the best smoothest and fastest transaction ever. Our salesman was so friendly and on the ball. We couldn't of asked for anyone better than him. So happy to of done business with y'all and will definitely recommend to anyone looking for a vehicle. | Read Full Review
    12/22/2025 12:00:00 AM | Google
  • ★★★★★ Britney Collins
    Hunter was great, very consistent!! Recommend 100%%!!! | Read Full Review
    12/22/2025 12:00:00 AM | Google
  • ★★★★★ James Jellison
    | Read Full Review
    12/22/2025 12:00:00 AM | Google
  • ★★★★★ Lee Morrow
    Anthony was a very likable person | Read Full Review
    12/21/2025 12:00:00 AM | Google
  • ★★★★★ Eleanor Clark
    I’m very pleased with Dylan. He was very patient with me to ensure I was happy with my decision. I have made my life doing sales. I would highly recommend Dylan to anyone. Your entire staff was patient and knowledgeable. I am a repeat customer and will continue to do business with you. The customer is the most important reason for an | Read Full Review
    12/21/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Lawwill
    Very friendly and helpful located the exact vehicle I wanted | Read Full Review
    12/20/2025 12:00:00 AM | Google
  • ★★★★★ Joshua Holt
    | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ Eleanor Clark
    | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ Darrell Riley
    | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ Donna Austin
    Did a great job. It was finished and ready to go at the time I was told. | Read Full Review
    12/16/2025 12:00:00 AM | Google
  • ★★★★★ Tristian Caplinger
    | Read Full Review
    12/16/2025 12:00:00 AM | Google
  • ★★★★★ Justin Hixenbaugh
    Bought brand new 2024 Dadge Durango. Left tail light bows from body. Service manager REFUSED to change out light. Said its "common" among those. Actually told me to buy my own replacement! Vehicle is brand new! 24k miles! We even bought extended warranty! Dealership manger Justin is just as useless. Refused to help. Then the service | Read Full Review
    12/15/2025 12:00:00 AM | Google
  • ★★★★★ Samuel Hoover
    | Read Full Review
    12/14/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Hughes
    Great service and salesman that really take there time and make sure you get what you want. | Read Full Review
    12/14/2025 12:00:00 AM | Google
  • ★★★★★ Keith Lovelace
    Got in quickly for the oil change and tire rotation. Minimal waiting time. Everyone was friendly and helpful. | Read Full Review
    12/14/2025 12:00:00 AM | Google
  • ★★★★★ Jamey Curran
    Nice..Very helpful...Really help putting you in right vehicle at great price....Highly Recommend to buy your next vehicle... | Read Full Review
    12/14/2025 12:00:00 AM | Google
  • ★★★★★ Evan Kulbacki
    The salesman was friendly and helpful. I had two trade in vehicles...a low mileage model Y Tesla performance and a low miles, immaculate Toyota Sequoia. Just be careful about the trade-in values they offer. Totally got low-balled and had to walk away. | Read Full Review
    12/14/2025 12:00:00 AM | Google
  • ★★★★★ Gunner
    I am a multiple repeat customer and they always take care of me. I will continue buying vehicles here | Read Full Review
    12/11/2025 12:00:00 AM | Cars.com
  • ★★★★★ Gunner
    I am a multiple repeat customer and they always take care of me. I will continue buying vehicles here | Read Full Review
    12/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ Tom Woodruff
    Ask for James Graves. He was very helpful. Very pleased with the used KIA that I bought. | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ andrew thompson
    | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ Tim Lamie
    Very friendly staff made the purchase of our new vehicle very easy and stress free. Dylan Orr made this a great process in buying the car. I will definitely be a returning customer. | Read Full Review
    12/10/2025 12:00:00 AM | Google
  • ★★★★★ Edward
    | Read Full Review
    12/10/2025 12:00:00 AM | Google
  • ★★★★★ Angela Seaver
    I think when someone comes in to have a diagnostic run on their car. You should be up front about it. If I had known it could be in a storage mode and therefore you wouldn’t be able to see what’s going on. I would have not ran it. I still don’t know what it is yet. But I’m out over 200.31 dollars now and still no answer. They just | Read Full Review
    12/10/2025 12:00:00 AM | Google
  • ★★★★★ OCCUPYHARTLEY
    I absolutely hated that we had to spend all afternoon and evening buying a vehicle. | Read Full Review
    12/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ OCCUPYHARTLEY
    I absolutely hated that we had to spend all afternoon and evening buying a vehicle. | Read Full Review
    12/10/2025 12:00:00 AM | Cars.com
  • ★★★★★ Mike Pape
    Great Service, quick in and out. | Read Full Review
    12/9/2025 12:00:00 AM | Google
  • ★★★★★ Brian Smith
    Deal mostly with the service department. I have known Josh, the Service Department Manager from the old Dodge dealership, and he does an amazing job. Always helpful and very professional. | Read Full Review
    12/6/2025 12:00:00 AM | Google
  • ★★★★★ Nicholas Hoffman
    Honestly one of the best experiences I have had at a dealership in a very long time. I typically don’t bring my car in for maintenance at a dealership but I was out of town and had car trouble. They were able to get me in ASAP and give me a detailed diagnostic. Didn’t try to over charge or take advantage. They are true honest people | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Randy Birt
    Smooth | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Misty Stclair
    | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ TANYA.RUTLEDGE
    The Service Department was friendly over the phone and in person. They were thorough when communicating warranty and recall information. Hopefully my van won’t be back for issues, but if needed I would go back! | Read Full Review
    12/1/2025 12:00:00 AM | Cars.com
  • ★★★★★ TANYA.RUTLEDGE
    The Service Department was friendly over the phone and in person. They were thorough when communicating warranty and recall information. Hopefully my van won’t be back for issues, but if needed I would go back! | Read Full Review
    12/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mark Taylor
    For the most part, everyone was helpful. There seemed to be an issue with communication between the dealership and corporate. It all worked out. Thanks | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ kutehout
    You have a great sales team ... you need a better service team . Service is not good at all | Read Full Review
    12/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ kutehout
    You have a great sales team ... you need a better service team . Service is not good at all | Read Full Review
    12/1/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jessica Nash
    Wonderful to work with. | Read Full Review
    11/30/2025 12:00:00 AM | Google
  • ★★★★★ Jeffery Page
    | Read Full Review
    11/29/2025 12:00:00 AM | Google
  • ★★★★★ Gary Paul
    parts department was great. they held part unril i coukd get there,and confirmed once i got there that it was the proper part that i needed | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Luke.lane6069
    I am a multiple repeat customer and they always take care of me. I will continue buying vehicles here | Read Full Review
    11/28/2025 12:00:00 AM | Cars.com
  • ★★★★★ Luke.lane6069
    I am a multiple repeat customer and they always take care of me. I will continue buying vehicles here | Read Full Review
    11/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Gary Harris
    I had had an awesome experience buying my new Jeep. My salesman is over and above his line of duty. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ dee oliver
    it took over an hour to reprogram my keys, with a scheduled appointment in advance | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ RQUALLS0
    Fast and friendly service. I was treated great. Nice facilities, clean waiting room. Thank you. | Read Full Review
    11/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ RQUALLS0
    Fast and friendly service. I was treated great. Nice facilities, clean waiting room. Thank you. | Read Full Review
    11/26/2025 12:00:00 AM | Cars.com
  • ★★★★★ Bill thedm
    Very good experience | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Brian B
    Work was completed in a timely manner. | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Roseann Strouth
    I have had my Jeep serviced here for 8 years always had good experience. Keep up good work! | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Stacee
    | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Michael Hobbs
    We stopped at Tri-Cities Chrysler Dodge Jeep Ram just to look. We met Matt Compton, the Sales Associate, who was friendly and most importantly, NOT the typical pushy aggressive sales person. We told Matt what we were looking for and reviewed what was on the lot. Not finding what we wanted was not a problem for Matt. We went inside an | Read Full Review
    11/24/2025 12:00:00 AM | Google
  • ★★★★★ Jerry Morgan
    | Read Full Review
    11/23/2025 12:00:00 AM | Google
  • ★★★★★ RANDYMCKINNEY69
    Done exactly what I ask of them great place to buy and have your vehicle serviced great job guys | Read Full Review
    11/23/2025 12:00:00 AM | Cars.com
  • ★★★★★ RANDYMCKINNEY69
    Done exactly what I ask of them great place to buy and have your vehicle serviced great job guys | Read Full Review
    11/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ pc_renfro
    We bought the service contract with our purchase so we could use this Dodge Dealership for our yearly maintenance, We are very pleased. | Read Full Review
    11/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ pc_renfro
    We bought the service contract with our purchase so we could use this Dodge Dealership for our yearly maintenance, We are very pleased. | Read Full Review
    11/22/2025 12:00:00 AM | Cars.com
  • ★★★★★ Iget E
    Staff was friendly, but I left there without a motor cover and my fuel tank was empty. They did not fill it up. | Read Full Review
    11/22/2025 12:00:00 AM | Google
  • ★★★★★ Cora Quillian
    Was very friendly. Will go to them again | Read Full Review
    11/22/2025 12:00:00 AM | Google
  • ★★★★★ Bill Ferguson
    I had a check engine light pop up and doing a simple diagnostic saw it could have been one of three or four issues, none of which I was comfortable doing on my own. I set up an appointment explaining the codes I found. On the day of, the dealership got me checked in and explained they were backed up and gave me an estimate when the | Read Full Review
    11/22/2025 12:00:00 AM | Google
  • ★★★★★ MB B
    I bought a 2025 Dodge Durango staff. There was very nice cooperative, but they kind of gave me a runaround over the motor cover that was missing on my engine and they did not fuel up my vehicle barely made it to the gas station. | Read Full Review
    11/22/2025 12:00:00 AM | Google
  • ★★★★★ swflanary
    | Read Full Review
    11/20/2025 12:00:00 AM | Google
  • ★★★★★ George C
    Emberleigh made the experience very positive. She walked me through and made sure she found the vehicle that i was looking for. She was patient and attentive to both myself and her boss. I hope she remains as a part of your sales team, becausr i will be looking to and for her when i have a future purchase. I will be recommending her | Read Full Review
    11/19/2025 12:00:00 AM | Google
  • ★★★★★ Joey Strickler
    Excellent service department. No problems at all. Josh Smith and his team are great | Read Full Review
    11/19/2025 12:00:00 AM | Google
  • ★★★★★ Jim Chapman
    The service department quickly identified the problem and worked on getting parts. When parts were delayed, they provided a loaner vehicle. I couldn't ask for better service. | Read Full Review
    11/18/2025 12:00:00 AM | Google
  • ★★★★★ Geneva Blankenship
    | Read Full Review
    11/17/2025 12:00:00 AM | Google
  • ★★★★★ Ryan McLeod
    Friendly staff very helpful people and very friendly staff | Read Full Review
    11/16/2025 12:00:00 AM | Google
  • ★★★★★ Seaira Roach
    | Read Full Review
    11/16/2025 12:00:00 AM | Google
  • ★★★★★ Emily Maness
    My husband and I drove a hour to Kingsport to do business with salesman Dylan, he did everything he could to get me the best deal on my upside down trade in. I will definitely be returning and using Dylan. This is the 2nd vehicle we have purchased with Tri Cities Dodge and we have never been disappointed. | Read Full Review
    11/16/2025 12:00:00 AM | Google
  • ★★★★★ Paul Christian
    Great place to buy a vehicle. Real nice bunch of people, from sales to service. | Read Full Review
    11/14/2025 12:00:00 AM | Google
  • ★★★★★ Kathy Randall
    I contacted 2 local dealerships regarding the Pacifica I saw on line with 2nd and 3rd row seat Stow and GO. I have had Honda Odysseys for the past 30 years and love them but we have 4 dogs that ride in crates and the newer design leaves a hump across the second row floor area when the seats are removed. This brought us to Friendship/ | Read Full Review
    11/14/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Price
    3rd vehicle bought from here. | Read Full Review
    11/13/2025 12:00:00 AM | Google
  • ★★★★★ Michael Thonney
    Friendly prompt service. | Read Full Review
    11/13/2025 12:00:00 AM | Google
  • ★★★★★ Kerri Miller
    | Read Full Review
    11/11/2025 12:00:00 AM | Google
  • ★★★★★ ZPJG4
    Straight talking, honest dealing by everyone at the dealership. Polite, professional, knowledgeable staff, from the sales floor to the Finance Manager. | Read Full Review
    11/11/2025 12:00:00 AM | Cars.com
  • ★★★★★ ZPJG4
    Straight talking, honest dealing by everyone at the dealership. Polite, professional, knowledgeable staff, from the sales floor to the Finance Manager. | Read Full Review
    11/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ Buddy Craft
    The shop done an amazing job getting my truck in and serviced. The were excellent letting me know what all they were doing to it before they done it. I dont care for the prior management team the company had, they lied to me several times and I would probably never buy another vehicle from them but the service department has treated | Read Full Review
    11/8/2025 12:00:00 AM | Google
  • ★★★★★ Randy Singleton
    Hunter Phillips was our salesman. His enthusiasm and professionalism was present at all times. His knowledge of the product he sells was also very impressive. I am very satisfied with my purchase and definitely would buy from Tri-Cities Dodge again. | Read Full Review
    11/8/2025 12:00:00 AM | Google
  • ★★★★★ Michael Sutherland
    | Read Full Review
    11/8/2025 12:00:00 AM | Google
  • ★★★★★ kutehout
    Was here twice this week with both my Jeep and my Dodge Ram . Got excellent service both times | Read Full Review
    11/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ kutehout
    Was here twice this week with both my Jeep and my Dodge Ram . Got excellent service both times | Read Full Review
    11/7/2025 12:00:00 AM | Cars.com
  • ★★★★★ Kenneth Snyder
    My only complaint is that I drove from mountain city to Kingsport for a 9AM appt. Better than 1.5 hour wait for their advertised “express” oil change. They said there were several cars ahead. Then, why make an appointment. | Read Full Review
    11/7/2025 12:00:00 AM | Google
  • ★★★★★ Troy Bailey
    | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ william surgener
    | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Malachi O
    Service department here is trash. Need to hire more efficient and knowledgeable crew. If I could leave a zero star rating I would for service needs | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Allison Nicole
    Absolute worse place to purchase a vehicle definitely don’t recommend. | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Trey Clabough
    I had bought a 2023 Santa Cruz from the dealership, which was an amazing truck. I needed something bigger for my family so I traded it in for a 2024 palisade. My truck was perfect and had nothing wrong with it. After having this palisade for a few days I started to realize some issues with it so I took it back in for service. They dr | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ James Vaught
    Stopped by Tri-Cities CDJR to look at Jeep Gladiators. After picking one out I was able to agree on my trade and drove off in my new Mojave trim Gladiator. At the same time, the dealership was full of parents and children dressed in costumes while enjoying "Trunk or Treat" sponsored by Tri-Cities CDJR. YES they can still deal and han | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ sherry amos
    Everyone was knowledgeable and explained everything in detail. They were polite and kept me updated on the progress. Thank you. | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Timothy Moore
    They done a good job on my truck doing the service. They brought to my attention about a bad heater hose that needed to be replaced. They fixed that and made sure my truck was full of antifreeze and had no leaks. | Read Full Review
    10/31/2025 12:00:00 AM | Google
  • ★★★★★ Betty Carter
    Very friendly and courteous service. | Read Full Review
    10/31/2025 12:00:00 AM | Google
  • ★★★★★ Guy Necochea
    I’m still waiting for lug nut key for 2026 rebel truck and no one at this place has ever called or reached out to me very disappointed customer!!! I would give zero stars!!!!!! Stay away from this company | Read Full Review
    10/31/2025 12:00:00 AM | Google
  • ★★★★★ Allen Kennedy
    I am confident that tri-cities chrysler dodge jeep ram in Kingsport Tennessee did their best to fix my transmission shifter seal issues caused by the clutch replacement at allied transmissions ( see allied transmissions reviews ) in bristol virginia . I will definitely consider tri-cities with any future repairs . | Read Full Review
    10/30/2025 12:00:00 AM | Google
  • ★★★★★ Greg Whitfield
    Had new tires installed. Nathan was very helpful !Jeep was returned showing they took care of it during the time they had it. | Read Full Review
    10/29/2025 12:00:00 AM | Google
  • ★★★★★ Clinton Rogers
    Stay away if you have internal work needed the cost just to tear down the top of my Engine was awful 4,200 unreal | Read Full Review
    10/29/2025 12:00:00 AM | Google
  • ★★★★★ Brian Stanley
    Had to return after service 2 days later and take off work again since a bolt on skid shield was left loose and fell out causing noise. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Roger
    | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Ricky Rhoton
    | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Butch Bradford
    Very helpful staff and done a great job | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ David Wagner
    Good service. Emily did a great job rectifying a wonky charge. All is good. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ CWHITAKER0
    They worked the deal out over the phone. I live 2 1/2 hours away and the grand Wagoneer was sitting in showroom waiting for us. Great staff and GM. Thanks again. | Read Full Review
    10/28/2025 12:00:00 AM | Cars.com
  • ★★★★★ CWHITAKER0
    They worked the deal out over the phone. I live 2 1/2 hours away and the grand Wagoneer was sitting in showroom waiting for us. Great staff and GM. Thanks again. | Read Full Review
    10/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Frank Haecker I (Santa)
    The service is always quick. The staff are professional and polite. I can’t praise them enough! I can’t praise the staff or their work enough. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ kevin cook
    Told me precisely what was wrong and fixed it, whats to complain about?? | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ David Wagner
    Good service but pricing was not competitive. Corporate apparently charges a much higher amount based on a "menu", versus the actual shop hour rate. Can't change this. Not happy about that. Would not have work done here in the future. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Rick Kinsler
    | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Paul Cornett
    | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Troy Anderson
    The service representatives are always pleasant and helpful. I appreciate that when my vehicle is returned to me that it doesn't have any smells associated with an average car mechani repair bay. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Moore
    Great service, our salesperson was Emberlie she was awesome and made buying simple and very quick compared to our last buying experience. Would purchase from them again. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ K. Brown
    | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Daniel O'Dell
    Absolutely excellent service. Nathan is awesome to work with and is very informative. | Read Full Review
    10/24/2025 12:00:00 AM | Google
  • ★★★★★ heatherycollins
    Service was excellent and done in a timely manner. We were in and out. Thank you | Read Full Review
    10/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ TOYA
    TYLER IS VERY EFFICIENT AND THROUGHLY EXPLAINS OPTIONS FOR OWNER TO MAKE A DECISION REGARDING THE WORK THAT NEEDS TO BE DONE. | Read Full Review
    10/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ heatherycollins
    Service was excellent and done in a timely manner. We were in and out. Thank you | Read Full Review
    10/24/2025 12:00:00 AM | Cars.com
  • ★★★★★ TOYA
    TYLER IS VERY EFFICIENT AND THROUGHLY EXPLAINS OPTIONS FOR OWNER TO MAKE A DECISION REGARDING THE WORK THAT NEEDS TO BE DONE. | Read Full Review
    10/24/2025 12:00:00 AM | Cars.com
  • ★★★★★ Kyle Pownall
    The staff here is always great to work with | Read Full Review
    10/19/2025 12:00:00 AM | Google
  • ★★★★★ Bobby Jackson
    We found the 2026 Durango GT with all the options we were looking for. Our Salesman James G. and the whole sales staff that we dealt with was pleasant and efficient. However, during completing the purchase paperwork in the finance department several errors in the agreed upon price and additional added-on options were identified. But | Read Full Review
    10/19/2025 12:00:00 AM | Google
  • ★★★★★ Matt D
    Worst truck buying experience ever!! I bought a New 2025 Ram 3500 TD HO DRW for $79,500 from Tri-cities Dodge in Kingsport (do not shop there, especially if you are from out of town). After driving the truck for 2 weeks every single light on the dash came on... in 2 weeks!! It's an $80k truck!! Brought it in the next day and was told | Read Full Review
    10/19/2025 12:00:00 AM | Google
  • ★★★★★ Dave Busby
    James Graves was excellent. He explained all the bells and whistles. The highly recommend James Graves for outstanding salesman. He helped my wife set up all the settings in her profile. | Read Full Review
    10/18/2025 12:00:00 AM | Google
  • ★★★★★ Jimmy Thomas
    Great service. Clean and nice waiting area. | Read Full Review
    10/18/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Young
    Excellent service on my Jeep Wrangler. Had to have the oil reservoir housing replaced and they did an amazing job. | Read Full Review
    10/18/2025 12:00:00 AM | Google
  • ★★★★★ Donald Davis
    A great group to do any needs to your vehicle I bought my wife’s jeep new from them. And with the warranty I have them do all maintenance to it and for me that’s unusual I do all the maintenance myself on all our other vehicles. But I trust them and they have always been so friendly and helpful | Read Full Review
    10/17/2025 12:00:00 AM | Google
  • ★★★★★ Charles Casteel
    James Graves was the best really enjoyed working with him on are purchase. You guys are very lucky to have him on your sales team. | Read Full Review
    10/17/2025 12:00:00 AM | Google
  • ★★★★★ Betty Rapier
    Very fast service. People were very considerate. I will definitely go back to Tri Cities Dodge, if I should have any further problems. | Read Full Review
    10/17/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Smith
    Quick and courteous. Isaiah is always friendly and thorough in explaining everything. | Read Full Review
    10/17/2025 12:00:00 AM | Google
  • ★★★★★ Tonya
    They do a good job in service dept. The usual is oil changes and tire rotations. It is very convenient to be able to drive in anytime to get service done. Waiting area is comfortable. | Read Full Review
    10/16/2025 12:00:00 AM | Google
  • ★★★★★ David Wampler
    Best auto service in the Tri-Cities! That is why I continue to buy Chrysler vehicles. | Read Full Review
    10/15/2025 12:00:00 AM | Google
  • ★★★★★ Greg Sutherland
    Josh and Amy make the visit fun and enjoyable. Great personalities. My go to place for getting the job done right ! | Read Full Review
    10/15/2025 12:00:00 AM | Google
  • ★★★★★ RICHARDCBARTLETT10
    Had plans getting all services done here but not now after my service with him. | Read Full Review
    10/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ RICHARDCBARTLETT10
    Had plans getting all services done here but not now after my service with him. | Read Full Review
    10/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ David Merrill
    Quick, easy and painless. Thanks everyone at Tri-City dodge jeep | Read Full Review
    10/14/2025 12:00:00 AM | Google
  • ★★★★★ Jon Lynch
    Always get mine done fast and very friendly workers | Read Full Review
    10/14/2025 12:00:00 AM | Google
  • ★★★★★ Christina Dockery
    Fast service. Great people. | Read Full Review
    10/14/2025 12:00:00 AM | Google
  • ★★★★★ Chuck Rose
    | Read Full Review
    10/14/2025 12:00:00 AM | Google
  • ★★★★★ richard Bartlett
    I have taken my jeep gladiator this will be the 3 time now for services tire rotation and balance with an oil change. The manager didn’t want to take off the tire valve screws as they were stuck on, so that tells me they haven’t checked my tire pressure at least twice I have gone. The manager in the service department is unprofession | Read Full Review
    10/14/2025 12:00:00 AM | Google
  • ★★★★★ Robert Atha
    Awesome job, Matt in service went above and beyond. | Read Full Review
    10/12/2025 12:00:00 AM | Google
  • ★★★★★ Palmer Yates
    | Read Full Review
    10/10/2025 12:00:00 AM | Google
  • ★★★★★ joe Hines
    | Read Full Review
    10/10/2025 12:00:00 AM | Google
  • ★★★★★ Tim Lewis
    They have serviced my jeep every time with utmost respect and friendliness. They have gone out of their way to inform of all the services they have preformed and what services will be preformed in the future | Read Full Review
    10/10/2025 12:00:00 AM | Google
  • ★★★★★ Dave Marczak
    Great service- timely & courteous. I’ll be back for future service needs. | Read Full Review
    10/10/2025 12:00:00 AM | Google
  • ★★★★★ Chris Romines
    | Read Full Review
    10/9/2025 12:00:00 AM | Google
  • ★★★★★ mick.davis
    We love bringing our Jeep here to get regular service. We also like the fancy cover maker (LOL). | Read Full Review
    10/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ mick.davis
    We love bringing our Jeep here to get regular service. We also like the fancy cover maker (LOL). | Read Full Review
    10/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ John Jones
    | Read Full Review
    10/8/2025 12:00:00 AM | Google
  • ★★★★★ William Calhoun
    Great job | Read Full Review
    10/7/2025 12:00:00 AM | Google
  • ★★★★★ Lenny Dee
    | Read Full Review
    10/7/2025 12:00:00 AM | Google
  • ★★★★★ WILL.TOMPKINS
    Excellent service. Was timely and made sure I received everything I requested. Have me full report of service. | Read Full Review
    10/6/2025 12:00:00 AM | Cars.com
  • ★★★★★ WILL.TOMPKINS
    Excellent service. Was timely and made sure I received everything I requested. Have me full report of service. | Read Full Review
    10/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ Chad Cannon
    Wonderful staff, excellent experience | Read Full Review
    10/5/2025 12:00:00 AM | Google
  • ★★★★★ Bobby Jackson
    We found the Durango GT with all the options we were looking for. Our Salesman James G. and the whole sales staff that we dealt with was pleasant and efficient. However, during completing the purchase paperwork in the finance department several errors in the agreed upon price and additional added-on options were identified. But once | Read Full Review
    10/5/2025 12:00:00 AM | Google
  • ★★★★★ guyann fultz
    | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Connor Boatcher-Wendt
    | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ mikeffinoe
    Serviced my truck and did a great job and even fixed a recall issue. Nice people to talk to | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ William Phipps
    Great Service | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Blake Hall
    | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Will Tompkins
    Oil change and tire rotation. In and out. Nice work! | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ John Greer
    | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Clark
    | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Shane Hall
    Great and friendly service I highly recommend them!! | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Tanya Sword
    Best car buying experience I've ever had! | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Perry Crocker
    | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Donald Ratliff
    Sales staff was wonderful No pressure. Very knowledgeable | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ cheryl kemp
    Passenger side air bag was replaced , now my A/C won't work. Was told we didn't do anything to a/c but they had to remove part of the dash to replace the air bag which is just above the A/C. A/C was working fine till this work was done . | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Dockery
    I had a very disappointing experience with the service department at Tri-Cities Chrysler Dodge Jeep Ram. I brought my vehicle in for a powertrain issue, which is clearly covered under the manufacturer’s warranty. Before dropping it off, I confirmed with the service department that there would be no charge for warranty-related work. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Barbara Moody
    I was there for a oil change & since I have Car Doc, they also rotated my tires. It was an easy in & out & everyone was so professional and helpful. It is always this way at Tri-Cities Chrysler Dodge Jeep Ram. | Read Full Review
    9/23/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Coup
    Dalton was very pushy and full of excuses. The car I purchased was at another dealership and when I asked him if everything had checked out with the vehicle, his response was “yes! We do a very good inspection and there’s nothing wrong with the vehicle!”. After I had signed the paperwork and called to ask about the vehicle, I was tol | Read Full Review
    9/23/2025 12:00:00 AM | Google
  • ★★★★★ KELLY.ADDISON10
    Can’t duplicate the problem with this dealership. Total lack of customer service. Never again!! | Read Full Review
    9/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ KELLY.ADDISON10
    Can’t duplicate the problem with this dealership. Total lack of customer service. Never again!! | Read Full Review
    9/23/2025 12:00:00 AM | Cars.com
  • ★★★★★ Rob Price
    Tri cities service is excellent. Its a shame the sales department has no integrity. Being dishonest to the customer for self gain is unacceptable. | Read Full Review
    9/22/2025 12:00:00 AM | Google
  • ★★★★★ Rhonda Kinsler
    They are prompt and fast at returning with good news and are very friendly but some are not honest I got a jeep off them they said it wasn't a lemon but it was so much stuff was wrong with it I thank God I got the vehicle but I wished they would have told me all the stuff that was wrong with it | Read Full Review
    9/22/2025 12:00:00 AM | Google
  • ★★★★★ josh parker
    | Read Full Review
    9/22/2025 12:00:00 AM | Google
  • ★★★★★ Mike Lawson
    awesome | Read Full Review
    9/20/2025 12:00:00 AM | Google
  • ★★★★★ robert miller
    Excellent day at the dealership. Qualified for a new vehicle with low mileage. Best new experience. | Read Full Review
    9/20/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Gragg
    Great Appreciate the friendliness and transparency!! Michael was awesome to deal with - even during late evening texts!! Five stars | Read Full Review
    9/20/2025 12:00:00 AM | Google
  • ★★★★★ michelle smith
    Did the job in the time stated and on budget! | Read Full Review
    9/20/2025 12:00:00 AM | Google
  • ★★★★★ Marvin Harris
    Great customer service and your vehicle is repaired in a very timely manner. The staff at Tri-Cities Chrysler Dodge Jeep Ram greet you with a warm smile. I will take my Ram back again for its scheduled maintenance. 100% | Read Full Review
    9/19/2025 12:00:00 AM | Google
  • ★★★★★ csamuel1
    Tri Cities Dodge was very helpful in getting our vans scheduled and the work completed on time. The staff is amazing and has great communication skills. We will definitely be using you again in the future. | Read Full Review
    9/19/2025 12:00:00 AM | Cars.com
  • ★★★★★ csamuel1
    Tri Cities Dodge was very helpful in getting our vans scheduled and the work completed on time. The staff is amazing and has great communication skills. We will definitely be using you again in the future. | Read Full Review
    9/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ Claudia Barnett
    Fabulous sales representatives and great dealership just purchased a bright, shiny, new Jeep | Read Full Review
    9/18/2025 12:00:00 AM | Google
  • ★★★★★ Brady Duff
    Dylan was an amazing salesman and took the very best care of me and getting my truck above expectations! | Read Full Review
    9/18/2025 12:00:00 AM | Google
  • ★★★★★ Matt D
    Worst truck buying experience ever!! I've bought 3 New Rams in the last 3 years.. and wouldn't buy another one from TCD if you paid me!! I bought a New 2025 Ram 3500 TD HO DRW for $79,500 from Tri-cities Dodge in Kingsport (do not shop here, especially if you are from out of town). After driving the truck for 2 weeks every single lig | Read Full Review
    9/18/2025 12:00:00 AM | Google
  • ★★★★★ Ricky Snyder
    The staff were very knowledgeable, considerate and understanding. We had a great experience buying a vehicle here. I highly recommend checking out Tri - Cities CDJR. I don't believe you'll be disappointed. | Read Full Review
    9/17/2025 12:00:00 AM | Google
  • ★★★★★ Chris Flynn
    | Read Full Review
    9/16/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Gardner
    | Read Full Review
    9/16/2025 12:00:00 AM | Google
  • ★★★★★ Ron Ron
    | Read Full Review
    9/16/2025 12:00:00 AM | Google
  • ★★★★★ Tammy Larkey
    | Read Full Review
    9/13/2025 12:00:00 AM | Google
  • ★★★★★ Donna Hollifield
    | Read Full Review
    9/13/2025 12:00:00 AM | Google
  • ★★★★★ A A
    Had an awesome experience Kevin love was great to work with definitely will be going back when I decide to get something else | Read Full Review
    9/13/2025 12:00:00 AM | Google
  • ★★★★★ MICHAELJREEDY
    Response time was truly fantastic. Communication and willingness to walk me through all issues superb | Read Full Review
    9/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ MICHAELJREEDY
    Response time was truly fantastic. Communication and willingness to walk me through all issues superb | Read Full Review
    9/13/2025 12:00:00 AM | Cars.com
  • ★★★★★ Greg Salyer
    Went to buy a 2023 Suburban, tried to charge us $2500 in nonsense fees that they could not even give any explanation of what they were for. This was in addition to the $900 doc fee. Said they had to charge these fees. When we started to walk out, they miraculously found a way to remove them. We were going to make the deal but after | Read Full Review
    9/13/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Magnum
    Very unprofessional place to buy a car, highly do not recommend. I was trying to buy a car from an associate meanwhile two of his colleagues were goofing around behind him being childish. Management needs help with training their staff on how to be professional. This place lost my business and recommendation towards my friends and fa | Read Full Review
    9/13/2025 12:00:00 AM | Google
  • ★★★★★ Richard Hicks
    Great to work with. Definitely a pleasant experience. Highly recommend stopping by and checking them out. Just ask for Kirstin Cruey she will take great care of your buying experience in the most professional way | Read Full Review
    9/10/2025 12:00:00 AM | Google
  • ★★★★★ Addison Reedy
    | Read Full Review
    9/10/2025 12:00:00 AM | Google
  • ★★★★★ Hunter Thetford
    | Read Full Review
    9/10/2025 12:00:00 AM | Google
  • ★★★★★ Beatrice Tejeda
    Very professional, fast service, friendly, loved my time. | Read Full Review
    9/10/2025 12:00:00 AM | Google
  • ★★★★★ Tim Elliott
    | Read Full Review
    9/10/2025 12:00:00 AM | Google
  • ★★★★★ Sharon Bailey
    They were excellant | Read Full Review
    9/10/2025 12:00:00 AM | Google
  • ★★★★★ Briggs Graves
    Got a great deal, love the Jeep, the salesman was great to deal with. | Read Full Review
    9/8/2025 12:00:00 AM | Google
  • ★★★★★ George Bruce
    | Read Full Review
    9/8/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Ayars
    | Read Full Review
    9/8/2025 12:00:00 AM | Google
  • ★★★★★ David Britt
    | Read Full Review
    9/6/2025 12:00:00 AM | Google
  • ★★★★★ Edward
    | Read Full Review
    9/6/2025 12:00:00 AM | Google
  • ★★★★★ John Greene
    | Read Full Review
    9/6/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Bowen
    | Read Full Review
    9/5/2025 12:00:00 AM | Google
  • ★★★★★ Bill Harrison Drone Pilot
    I experienced the best customer service ever. My contact, Tyler, kept me informed, and set up rides for me. Great company! | Read Full Review
    9/5/2025 12:00:00 AM | Google
  • ★★★★★ david heil
    Traveling and had an emergency with front passanger wheel. They were able to get it in and replaced in 2 days. Were able to get back to family vacation 1000 miles from home, in a short time. | Read Full Review
    9/5/2025 12:00:00 AM | Google
  • ★★★★★ Robert Lovingood
    Great service and follow up. Matt was great BTW we purchased our truck from another local dealership ( big mistake) their service department worthless. Next unit will be Tri-cities | Read Full Review
    9/5/2025 12:00:00 AM | Google
  • ★★★★★ Carolyn Shell
    To be honest, I only went for a recall repair. They fixed it and I was on my way. Of course being a car dealership I was asked if I wanted to do a trade in/up. Politely told them no and wasn't bothered again. | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★★ BRCLARK
    Tyler did an excellent job informing me of the work being done to my car. | Read Full Review
    9/4/2025 12:00:00 AM | Cars.com
  • ★★★★★ BRCLARK
    Tyler did an excellent job informing me of the work being done to my car. | Read Full Review
    9/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ Janice Castle
    We had a recall on the abs breaks unit. We have waited 2 years for parts. Finally found them in Knoxville dealership. We had own auto repair | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Reynolds
    | Read Full Review
    9/3/2025 12:00:00 AM | Google
  • ★★★★★ Larry Pinkston
    | Read Full Review
    9/3/2025 12:00:00 AM | Google
  • ★★★★★ James Olinger
    | Read Full Review
    9/3/2025 12:00:00 AM | Google
  • ★★★★★ BANDES9707
    I appreciate everybody in the service department, especially Matt. He is very helpful very understanding and will work with you to get the problem resolved. | Read Full Review
    9/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ alisemcdowell02
    Everyone was super nice and extremely helpful! Especially Kirstin the internet manager! She helped me pick out my car, and start the bank process. Before I knew it, I was driving home with a new car. It’s perfect, I couldn’t ask for anything better. This team is amazing! | Read Full Review
    9/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ BANDES9707
    I appreciate everybody in the service department, especially Matt. He is very helpful very understanding and will work with you to get the problem resolved. | Read Full Review
    9/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ alisemcdowell02
    Everyone was super nice and extremely helpful! Especially Kirstin the internet manager! She helped me pick out my car, and start the bank process. Before I knew it, I was driving home with a new car. It’s perfect, I couldn’t ask for anything better. This team is amazing! | Read Full Review
    9/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ Wayne Brown
    Alexis n management were awesome to find me my Jeep Gladiator I wanted.Awesome job . Alexis awesome sales woman Thank You.Just had first service that was awesome too. | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Denise Davidson
    | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Bailey Harrison
    | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Ken Boggs
    $168 for an oil change and a tire rotation seems a bit much. May have to start looking at alternatives. I hate to do it as my truck has only been serviced by Dealers since I bought it new in 2017, but times are tough | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ E
    Matt in Jeep service is amazing to work with. Professional, courteous and knowledgeable! | Read Full Review
    8/31/2025 12:00:00 AM | Google
  • ★★★★★ Linford Hochstetler
    Good place to buy. Honest sales guy Zack was amazing. | Read Full Review
    8/31/2025 12:00:00 AM | Google
  • ★★★★★ Karyn Butler
    Great service | Read Full Review
    8/31/2025 12:00:00 AM | Google
  • ★★★★★ Mark Halvorsen
    We were very happy with our service appointment at TriCities Chrysler Dodge Jeep Ram! Matt Halvorsen our service advisor was knowledgeable and friendly as he explained every aspect of the service for our 2500 Ram truck. The work was completed in the time he explained and the pricing fair. I would recommend this dealership for servici | Read Full Review
    8/31/2025 12:00:00 AM | Google
  • ★★★★★ Shannon MULLINS
    Brought my Jeep in for routine oil change and tire rotation and 100,000 mile service. Everything went smoothly. | Read Full Review
    8/31/2025 12:00:00 AM | Google
  • ★★★★★ carnut1953
    The Service Department check-in was smooth and organized. The service advisor was knowledgeable as well as the technician. Had no problems whatsoever. Would definitely use this Service Department again. | Read Full Review
    8/31/2025 12:00:00 AM | Cars.com
  • ★★★★★ carnut1953
    The Service Department check-in was smooth and organized. The service advisor was knowledgeable as well as the technician. Had no problems whatsoever. Would definitely use this Service Department again. | Read Full Review
    8/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ Daniel Owenby
    The people there were phenomenal, they were over the top helping me, answering my questions, even telling me things I did not know and I didn't even ask but they wanted me to know, that is great service!!!! We'll definitely go there again if I were to have vehicle issues | Read Full Review
    8/30/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Lino
    Great service! Found the perfect vehicle! And all was a quick smooth process! | Read Full Review
    8/30/2025 12:00:00 AM | Google
  • ★★★★★ carnut1953
    The dealership has very friendly staff and knowledgeable. Check-in was smooth and professional. Service Department area and shop was very clean and neat. Will come back for future service. | Read Full Review
    8/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ carnut1953
    The dealership has very friendly staff and knowledgeable. Check-in was smooth and professional. Service Department area and shop was very clean and neat. Will come back for future service. | Read Full Review
    8/29/2025 12:00:00 AM | Cars.com
  • ★★★★★ Dave Byerly
    The service manager is rude | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Tim Shuler
    Everyone was Extremely friendly and nice. Went above and beyond for my needs. Could not be happier. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Tamara Feathers
    | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Freda Love
    Apparently got "lost" by the Service Department. Waited over 3 hours with no one approaching me with plan or an estimate. Had to go to the Service Department myself. Once I was "found" by the Service Department, the work was done in a timely manner. However, a discount for my time would have been nice. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Nikki Taylor
    Emberlie has been fantastic to work with. She had me paired up with a car that was meant for just me in mins! Top notch! | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Wayne Quillen
    Matt Compton was an excellent salesman. Very professional. Answered every questions we had. Would recommend to go see Matt Compton for your car purchase. | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Al Merriam
    A week before my appointment my service 4wd light came on. My appointment was 8/23/25, made a appointment on 8/19/25 for the service 4wd, they told me their was a recall on the vehicle. They did not address the issue just did the recall. When I asked why my light was still on I was told I guess the recall didn't fix the issue and I w | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Lillian Ketron
    Great | Read Full Review
    8/24/2025 12:00:00 AM | Google
  • ★★★★★ George Allen
    Salesman didn't go over the vehicle with me.vehicle was NOT detailed finance guy was excellent | Read Full Review
    8/22/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Smith
    I purchased a vehicle from tri-cities jeep on 8/20/25. I work with Mike and he was very helpful. The purchase process was quick and easy. I would definitely come back and wo7ld recommend them and mike to others. | Read Full Review
    8/21/2025 12:00:00 AM | Google
  • ★★★★★ Travis
    Great service with quick turn around and follow up on satisfaction! | Read Full Review
    8/21/2025 12:00:00 AM | Google
  • ★★★★★ John McArthur
    | Read Full Review
    8/21/2025 12:00:00 AM | Google
  • ★★★★★ Miranda Lunsford
    These guys made car buying easy. They worked with me, didn’t make me feel less than, and made my dream of owning my own car again a reality. Thanks Dylan Orr for all your help! | Read Full Review
    8/20/2025 12:00:00 AM | Google
  • ★★★★★ Aaron Kerby
    James Graves is the BEST salesman I ever had the pleasure working with. | Read Full Review
    8/19/2025 12:00:00 AM | Google
  • ★★★★★ Wreckedcowboy
    Matt and the service department went out of their way to source new parts for my vehicle. Some parts were no longer available, but they were able to find, install and resolve the issues. Great job | Read Full Review
    8/19/2025 12:00:00 AM | Google
  • ★★★★★ CrazyJumpingDog
    | Read Full Review
    8/19/2025 12:00:00 AM | Google
  • ★★★★★ Cord_B
    | Read Full Review
    8/17/2025 12:00:00 AM | Google
  • ★★★★★ Mike Warriner
    I bought my truck in to have the air suspension looked at- they found the problem and it was covered by warranty. They ordered the part and when it arrived damaged, the rush ordered the replacement as quick as they could. Good service. | Read Full Review
    8/17/2025 12:00:00 AM | Google
  • ★★★★★ carol spears
    | Read Full Review
    8/15/2025 12:00:00 AM | Google
  • ★★★★★ Matt Weaver
    Awesome job! | Read Full Review
    8/14/2025 12:00:00 AM | Google
  • ★★★★★ George Baker
    Very professional, courteous service from the first call till the time we picked up our vehicle, they even called after we got home to make sure everything was OK and we were satisfied with the service. I highly, highly recommend Tri-Cities Jeep! | Read Full Review
    8/14/2025 12:00:00 AM | Google
  • ★★★★★ Kathy B. Hyder
    | Read Full Review
    8/14/2025 12:00:00 AM | Google
  • ★★★★★ Richard
    | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ mark gigas
    Had a great experience at tri cities Dodge no complaints | Read Full Review
    8/11/2025 12:00:00 AM | Google
  • ★★★★★ Jeffrey Dyanzio
    Quick and easy service! | Read Full Review
    8/11/2025 12:00:00 AM | Google
  • ★★★★★ Joshua Spears
    Great communication, work, and pricing | Read Full Review
    8/11/2025 12:00:00 AM | Google
  • ★★★★★ Lorie Davis
    The bad thing No one call me to let me know what needed to be done or what they couldn't do ?? | Read Full Review
    8/11/2025 12:00:00 AM | Google
  • ★★★★★ John Sexton
    Great job guys ! Thank you! | Read Full Review
    8/10/2025 12:00:00 AM | Google
  • ★★★★★ Giselle Haupert
    Great customer service and product knowledge Kevin Love was exceptional and I would recommend him and this organization anytime! | Read Full Review
    8/9/2025 12:00:00 AM | Google
  • ★★★★★ PVRR342
    Great service, very fast even without an appointment. The staff is professional and friendly and the waiting area is clean and comfortable. | Read Full Review
    8/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ PVRR342
    Great service, very fast even without an appointment. The staff is professional and friendly and the waiting area is clean and comfortable. | Read Full Review
    8/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ MSCOONAN
    Prompt service. Best Jeep dealership by far in the area. Will continue to come here for service. | Read Full Review
    8/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ MSCOONAN
    Prompt service. Best Jeep dealership by far in the area. Will continue to come here for service. | Read Full Review
    8/8/2025 12:00:00 AM | Cars.com
  • ★★★★★ Michael Clifton
    | Read Full Review
    8/8/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Quillen
    John Matt Compton was a amazing sales rep, would highly recommend doing buisness with him, he worked with me for a few weeks to find the truck I wanted and when we finally found one he was amazing at working with my price range and was very honest the whole time, would do business with him again. | Read Full Review
    8/8/2025 12:00:00 AM | Google
  • ★★★★★ Bex Hiking
    She is a beauty! Zack was very professional & helpful. He set up my radio for me. I love my Jeep ?? I just wish finance would have explained all the extra added features & warranties they added better, but it is what it is. (They have to make a living too) | Read Full Review
    8/8/2025 12:00:00 AM | Google
  • ★★★★★ CLARENCEMURRIN
    This transaction was fraud and should not have been completed. This is fraud and this dealer did not catch it. | Read Full Review
    8/8/2025 12:00:00 AM | Cars.com
  • ★★★★★ CLARENCEMURRIN
    This transaction was fraud and should not have been completed. This is fraud and this dealer did not catch it. | Read Full Review
    8/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ Tanya Cook
    Recently I purchased a Jeep from another dealer (Rick Hill BMW) no affiliation to Tri-Cities Jeep. Unbeknownst to me the Jeep had a Blown Head Gasket, faulty water pump and coolant reservoir cracked and full of oil. Everything had to be replaced including all lines and hoses. Tri-Cities Jeep fixed EVERY issue that was wrong with the | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ Susan Hall
    | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ ASHLEE CAPORALE
    The staff always goes above and beyond to ensure I have the best car buying experience! | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ Jimmy Reed
    Did not honor coupons they did not have an expiration date | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ James Tipton
    | Read Full Review
    8/5/2025 12:00:00 AM | Google
  • ★★★★★ Samuel Hoover
    Was their for a water doctor appointment sat there 3 hours before being told the guy was tied up on another job had to reschedule the appointment and need it fixed soon but gotta wait till the 18 and asked for a loaner yesterday and probably won’t be fixed then either no charge was nice but probably won’t be fixed in the next appoint | Read Full Review
    8/5/2025 12:00:00 AM | Google
  • ★★★★★ Sam Gould
    Excellent staff it was truly a pleasure to purchase a new car with them | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ Miketabby2000
    The staff were very patient and helpful in finding us the car we needed! They delivered on giving us the cleanest, most immaculate pre-owned vehicle we have ever purchased! They were as happy about finding what we were after as we were to recieve it! Many, many thanks! | Read Full Review
    8/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ Miketabby2000
    The staff were very patient and helpful in finding us the car we needed! They delivered on giving us the cleanest, most immaculate pre-owned vehicle we have ever purchased! They were as happy about finding what we were after as we were to recieve it! Many, many thanks! | Read Full Review
    8/4/2025 12:00:00 AM | Cars.com
  • ★★★★★ Lori Aviles
    Emberlie and Zach were amazing taking the time to explore every possible option to get me in my new Jeep. I highly recommend going to see them! They will get you the best payment option available and will work tirelessly to make sure you get what you want and make you feel like family. | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Hale
    Awesome. These 2 guys knew exactly how to welcome a customer. They had an answer to every question I asked. The finance team and the manager are awesome. Very very knowledgeable and respectful. This whole team deserves a 10 star | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ DEVINSTACY574
    Great service customer service was spot on helpful nice and explained everything great clean lobby | Read Full Review
    8/2/2025 12:00:00 AM | Cars.com
  • ★★★★★ DEVINSTACY574
    Great service customer service was spot on helpful nice and explained everything great clean lobby | Read Full Review
    8/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ braun.adamc
    Everything went grear, smooth and quckly. Service reps were helpful and friendly. Cardoc takes care of quite a bit. | Read Full Review
    8/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ braun.adamc
    Everything went grear, smooth and quckly. Service reps were helpful and friendly. Cardoc takes care of quite a bit. | Read Full Review
    8/1/2025 12:00:00 AM | Cars.com
  • ★★★★★ Doggie Mama
    | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Pat Johnson
    John Matthew Compton was very patient and helpful with my car questions and untimate purchase. The general manager and the financier were, also, very patient and answered all questions asked. I would definitely recommend Tri-Cities Dodge to anyone looking to purchase a new vehicle. Thank you for a great experience. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Jenny Hamilton
    Great experience with Tri cities | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ David Roldan
    I dropped off my vehicle for a service and was met by the service representative. Very professional interaction. I explained to her what I needed for my vehicle. She explained to me all what would be done and included any extra items I was not thinking of and took extreme care to meet my needs. I appreciated the time and service. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Daniel O'Dell
    Staff is always great and helpful when we’re there. Highly recommend for fast and friendly service!! | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Frank Mckee
    | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Richard Gay
    | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Jon Yates
    Chance, Piper, and Dave were all super helpful and honored the sales price on a truck that was priced incorrectly by a third party site. Friendly and efficient. | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Grace Barnard
    We had an outstanding experience buying our 2025 Pacifica. The team went above and beyond to make our buying experience perfect. A special shout out to James and Justin for answering all of our questions and processing the sale. We would definitely buy a car from Tricities dealership again. | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ ERIC.S.LAMBERSON
    Service center has been fantastic and I'm very pleased with the work they have done and I'm excited to get the cosmetic completed on the 6th. | Read Full Review
    7/31/2025 12:00:00 AM | Cars.com
  • ★★★★★ ERIC.S.LAMBERSON
    Service center has been fantastic and I'm very pleased with the work they have done and I'm excited to get the cosmetic completed on the 6th. | Read Full Review
    7/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ Russell Focht
    | Read Full Review
    7/30/2025 12:00:00 AM | Google
  • ★★★★★ Shawn Vermillion
    | Read Full Review
    7/30/2025 12:00:00 AM | Google
  • ★★★★★ Rhonda Rodeffer
    Great experience. | Read Full Review
    7/30/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Ordille
    I bought a wrangler from James. Great sales experience. James, Zack, and Dalton were awesome to talk with while I was waiting for the finances to go through. | Read Full Review
    7/30/2025 12:00:00 AM | Google
  • ★★★★★ Eric Lamberson
    Kevin was a fantastic salesperson and Sydney did a wonderful job in finance | Read Full Review
    7/30/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Howard
    The service department staff is always kind and greets you with a smile. | Read Full Review
    7/30/2025 12:00:00 AM | Google
  • ★★★★★ tazgurl63
    They were very nice at first till when they told me any issues with the car had a 90 day warranty 2 days after I had my car locks didn't work sensors came on issue me they would fix set up appointments for me day before my appt appointment I was informed they wouldn't cover it they took advantage of a older widow women now I had to f | Read Full Review
    7/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ tazgurl63
    They were very nice at first till when they told me any issues with the car had a 90 day warranty 2 days after I had my car locks didn't work sensors came on issue me they would fix set up appointments for me day before my appt appointment I was informed they wouldn't cover it they took advantage of a older widow women now I had to f | Read Full Review
    7/28/2025 12:00:00 AM | Cars.com
  • ★★★★★ csenda
    Excellent staff and service was done in a very timely and professional manner. I was very pleased. | Read Full Review
    7/27/2025 12:00:00 AM | Cars.com
  • ★★★★★ PASTORBOBRICH
    Service department personnel were pleasant to work with and timely with updates. Service area and dealership waiting were clean and had nice amenities. | Read Full Review
    7/27/2025 12:00:00 AM | Cars.com
  • ★★★★★ witchdoctor_ink
    Had my Oil change and tire rotation done for routine maintenance again. The service was timely and efficient. | Read Full Review
    7/27/2025 12:00:00 AM | Cars.com
  • ★★★★★ PASTORBOBRICH
    Service department personnel were pleasant to work with and timely with updates. Service area and dealership waiting were clean and had nice amenities. | Read Full Review
    7/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ witchdoctor_ink
    Had my Oil change and tire rotation done for routine maintenance again. The service was timely and efficient. | Read Full Review
    7/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ csenda
    Excellent staff and service was done in a very timely and professional manner. I was very pleased. | Read Full Review
    7/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Rudy Gibson
    | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Bob Richards
    | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Harold StClair
    They were great to deal with. | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Billy Winters
    Super nice folks there in the parts department | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ CARLOAKS7
    Pleasant service members. Very helpful. Easy in and easy out. Service aera very clean and open. | Read Full Review
    7/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ CARLOAKS7
    Pleasant service members. Very helpful. Easy in and easy out. Service aera very clean and open. | Read Full Review
    7/25/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jackie Milton
    Very helpful with what I was looking for | Read Full Review
    7/24/2025 12:00:00 AM | Google
  • ★★★★★ david fincannon
    Excellent service ! The best service experience I have ever had at a Jeep dealer | Read Full Review
    7/24/2025 12:00:00 AM | Google
  • ★★★★★ Jacee
    Just gotta give credit where it’s due — I picked up a car from Kevin Love from here and let me tell you... they didn’t just sell me a car, they handed me pure driving joy on wheels. Smooth ride, solid deal, no BS that’s who Kevin Love is make sure you pay him a visit! — just straight-up quality. If you're tired of shady lots and hal | Read Full Review
    7/24/2025 12:00:00 AM | Google
  • ★★★★★ Tara Hartsoe
    Service was quick. The guest lounge is welcoming. Our concierge, Amy, was amazing. Nothing is easy with two children, and she made it so much better! | Read Full Review
    7/24/2025 12:00:00 AM | Google
  • ★★★★★ Concerned Employee
    | Read Full Review
    7/23/2025 12:00:00 AM | Google
  • ★★★★★ Brittany Shuler
    Had a great experience, they worked hard to get us what we needed. James was great to work with and let both my boys shot off confetti sticks! | Read Full Review
    7/23/2025 12:00:00 AM | Google
  • ★★★★★ richard Bartlett
    | Read Full Review
    7/23/2025 12:00:00 AM | Google
  • ★★★★★ Danny Anderson
    Great | Read Full Review
    7/23/2025 12:00:00 AM | Google
  • ★★★★★ Roland L Smith Jr
    | Read Full Review
    7/23/2025 12:00:00 AM | Google
  • ★★★★★ RICHARDCBARTLETT10
    The two times I have been for an oil change it has always been quick and up to par. | Read Full Review
    7/23/2025 12:00:00 AM | Cars.com
  • ★★★★★ RICHARDCBARTLETT10
    The two times I have been for an oil change it has always been quick and up to par. | Read Full Review
    7/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ billatgunnoes
    The service manager that I had neglected my paperwork and I had to wait at least 30 minutes after my van was done to get back on my way home | Read Full Review
    7/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ billatgunnoes
    The service manager that I had neglected my paperwork and I had to wait at least 30 minutes after my van was done to get back on my way home | Read Full Review
    7/23/2025 12:00:00 AM | Cars.com
  • ★★★★★ Philip Binstock
    The cat was supposed to be detailed completely. It wasn't. I brought it back and it still wasn't detailed. Only one key per policy. No available list of the maintenance that was done to prep the car. Disappointing. | Read Full Review
    7/23/2025 12:00:00 AM | Google
  • ★★★★★ RANDALL.STILTNER1955
    The service department was great. Dylan done his best and got us in the truck we wanted at what we could afford. He did a great job, the whole staff treated us great. They are all awesome. | Read Full Review
    7/22/2025 12:00:00 AM | Cars.com
  • ★★★★★ RANDALL.STILTNER1955
    The service department was great. Dylan done his best and got us in the truck we wanted at what we could afford. He did a great job, the whole staff treated us great. They are all awesome. | Read Full Review
    7/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ j1hodr
    Great service department. Very friendly and helpful. Explained how to set up service for future. | Read Full Review
    7/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ j1hodr
    Great service department. Very friendly and helpful. Explained how to set up service for future. | Read Full Review
    7/20/2025 12:00:00 AM | Cars.com
  • ★★★★★ Janice Shields
    Service shop was prompt on work turnover Lacked positive information about a software update. Has not yet reached out to notify when door switch for warranty replacement will arrive. Been 7 working days since service . Took just over an hour complete paperwork seemed excessive | Read Full Review
    7/20/2025 12:00:00 AM | Google
  • ★★★★★ Marty Stanley
    | Read Full Review
    7/20/2025 12:00:00 AM | Google
  • ★★★★★ Melissa Bolling
    Ended up with a car, not the one I originally wanted. Sales staff were very friendly and accommodating. | Read Full Review
    7/20/2025 12:00:00 AM | Google
  • ★★★★★ Karen Wilson Cook
    I have purchased a lot of cars, but Dylan Orr at Tri-Cities Chrysler Jeep Dodge went over and beyond to put me in my 2023 Yukon, he told me when we first spoke that he was gonna put me in this vehicle and put it in my driveway and he did exactly what he said , he drove the vehicle to Mountain City Tennessee from Kingsport dealership | Read Full Review
    7/18/2025 12:00:00 AM | Google
  • ★★★★★ gregory smith
    Dylon, Tyler and Brett! The second Three Amigos! Dylon, salesperson extraordinaire! Tyler, make the deal! Pulled the rabbit! No kidding! Brett, finance! Shows you the money! It works and he does it all in a flash. Thanks to a Great Crew! | Read Full Review
    7/18/2025 12:00:00 AM | Google
  • ★★★★★ Hannah Penley
    | Read Full Review
    7/18/2025 12:00:00 AM | Google
  • ★★★★★ Ray Hall
    Had several issues with vehicle explained what was happening. Brake, radio, and trans issues all were corrected same day car is like new again. TY | Read Full Review
    7/18/2025 12:00:00 AM | Google
  • ★★★★★ jeffrey.powellrv
    I was able to add on a last-minute oil change and was added to the schedule no problem. The service team contacted me very quickly. To inform me the service was complete. The service team was very professional, Fast, and attentive to my needs. | Read Full Review
    7/18/2025 12:00:00 AM | Cars.com
  • ★★★★★ jeffrey.powellrv
    I was able to add on a last-minute oil change and was added to the schedule no problem. The service team contacted me very quickly. To inform me the service was complete. The service team was very professional, Fast, and attentive to my needs. | Read Full Review
    7/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ Margaret Mullins
    Stressed over length of time it took to look at and repair Jeep.was left in the dark about what was going on..I would wait until after 2"00 pm to call and check on progress..lady I spoke with was very curt and would reply we will call when we know anything..a gentleman called me on Thursday to discuss Jeep repair..when I called back | Read Full Review
    7/18/2025 12:00:00 AM | Google
  • ★★★★★ Nikki Hall
    This dealership lied to me withheld over $6000 worth fees and charges so they said 13000 car i paid $2,000 down should took to 11,000. Get my loan payments shows I owe over $18,000. Was suppose fix a speaker never ordered and them put it on a warranty they said came with the car I'm now finding out is one of those hidden fees that wa | Read Full Review
    7/18/2025 12:00:00 AM | Google
  • ★★★★★ tim.vbhvac
    Fair price and no pressure. Understood my needs and the sales staff didn't follow me around like a bird dog. He was always available when needed. Went in for a repair of a failed factory part and it was easy with no hassle. | Read Full Review
    7/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ tim.vbhvac
    Fair price and no pressure. Understood my needs and the sales staff didn't follow me around like a bird dog. He was always available when needed. Went in for a repair of a failed factory part and it was easy with no hassle. | Read Full Review
    7/16/2025 12:00:00 AM | Cars.com
  • ★★★★★ burkettw
    Everyone was so very helpful. Would recommend this dealership .Clean with friendly staff. Answered questions | Read Full Review
    7/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ burkettw
    Everyone was so very helpful. Would recommend this dealership .Clean with friendly staff. Answered questions | Read Full Review
    7/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ Debbie perkins
    | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ DeShannon C.
    Prompty, friendly service. Thank you | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ William
    I found that the service staff that I interacted with were very professional and pleasant to work with (Matt and Amy). I was impressed that I was able to get an appointment within days to have a Durango service recall corrected. The dealership where I purchased the Durango had me scheduled six weeks out at their earliest. Tri-Citiie | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ Trucker407
    The service team is usually pretty good, but I’d still like to get something done with my hood. | Read Full Review
    7/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ Trucker407
    The service team is usually pretty good, but I’d still like to get something done with my hood. | Read Full Review
    7/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ Doralee Baker
    Incredible experience! Kevin listened to what I needed and understood my situation and found the perfect car for me. He is super down to earth and not pushy and works hard to find the right fit for your needs. | Read Full Review
    7/14/2025 12:00:00 AM | Google
  • ★★★★★ Philip Binstock
    | Read Full Review
    7/14/2025 12:00:00 AM | Google
  • ★★★★★ Wendy Bowery
    | Read Full Review
    7/14/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Roark
    | Read Full Review
    7/14/2025 12:00:00 AM | Google
  • ★★★★★ THOMAS.LILLY
    Very Friendly service informative informative. Explained the cost and all the systems that they checked. | Read Full Review
    7/13/2025 12:00:00 AM | Cars.com
  • ★★★★★ MISSYHUFFMAN43
    The team there was amazing. Kudos to them all. They all were very nice & couldn’t have asked for for better service. | Read Full Review
    7/13/2025 12:00:00 AM | Cars.com
  • ★★★★★ THOMAS.LILLY
    Very Friendly service informative informative. Explained the cost and all the systems that they checked. | Read Full Review
    7/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ MISSYHUFFMAN43
    The team there was amazing. Kudos to them all. They all were very nice & couldn’t have asked for for better service. | Read Full Review
    7/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ LOVESSTABLE
    I had a great experience with this dealership. All of the workers are so kind and courteous. The service people are very knowledgeable and very quick to fix your car. | Read Full Review
    7/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ LOVESSTABLE
    I had a great experience with this dealership. All of the workers are so kind and courteous. The service people are very knowledgeable and very quick to fix your car. | Read Full Review
    7/12/2025 12:00:00 AM | Cars.com
  • ★★★★★ melissa adams
    Excellent service from start to finish! Highly recommend! | Read Full Review
    7/12/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Lilly
    Very friendly and informative | Read Full Review
    7/12/2025 12:00:00 AM | Google
  • ★★★★★ Ghost killer355
    | Read Full Review
    7/12/2025 12:00:00 AM | Google
  • ★★★★★ Travis Moore
    | Read Full Review
    7/12/2025 12:00:00 AM | Google
  • ★★★★★ Colleen Deel
    I got an appointment to have the ABS serviced on my 2018 Ram 3500 that has approximately 24,000 miles on it because the ABS is malfunctioning. I am aware that it has a recall for this problem, but I am willing to pay for the repair. The person I placed the appointment with said that I also have another recall for a software update. I | Read Full Review
    7/9/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Mowell
    | Read Full Review
    7/8/2025 12:00:00 AM | Google
  • ★★★★★ Sharon McCloud
    Dylan worked with us to get the deal we needed. Friendly and helpful. Made our experience a good one. Highly recommend . | Read Full Review
    7/8/2025 12:00:00 AM | Google
  • ★★★★★ Milton Nelson
    It was in and out/ Flowers? No time for sniffing/ My haiku to you/ MHN | Read Full Review
    7/7/2025 12:00:00 AM | Google
  • ★★★★★ Chantel Hensley
    | Read Full Review
    7/7/2025 12:00:00 AM | Google
  • ★★★★★ James Graves
    The staff were all super friendly. Special shout out to the GM Justin, he is a fantastic person to work with! I have had a wonderful experience here at Tricities, and would recommend them to anyone! | Read Full Review
    7/7/2025 12:00:00 AM | Google
  • ★★★★★ Tyla Laughlin
    Quick and friendly service! | Read Full Review
    7/7/2025 12:00:00 AM | Google
  • ★★★★★ dam552
    Very friendly and knowledgeable staff, service writers have a hard job however they are easy to speak with and work hard to get my car done quickly and accurately. | Read Full Review
    7/7/2025 12:00:00 AM | Cars.com
  • ★★★★★ dam552
    Very friendly and knowledgeable staff, service writers have a hard job however they are easy to speak with and work hard to get my car done quickly and accurately. | Read Full Review
    7/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ THERESASOUTHARD
    Everyone here makes me feel welcomed and goes the extra step to be friendly and taken care of. | Read Full Review
    7/5/2025 12:00:00 AM | Cars.com
  • ★★★★★ TANKERYANKER32
    They done a good job on oil change and fuel filter change on my truck | Read Full Review
    7/5/2025 12:00:00 AM | Cars.com
  • ★★★★★ Sam Monk
    Matt is so knowledgeable it is great to do business within. | Read Full Review
    7/5/2025 12:00:00 AM | Google
  • ★★★★★ James Greever
    They did a great job getting my wife’s Jeep back on the road! The vehicle is more than 10 years old and we were afraid that it was the end of the line for that car, but they did it. Thank you so much! | Read Full Review
    7/5/2025 12:00:00 AM | Google
  • ★★★★★ Leanne Nitzsche
    They friendly and they kept you informed what they was doing and also told you how much before just doing and how long it would take | Read Full Review
    7/5/2025 12:00:00 AM | Google
  • ★★★★★ Greg Tipton
    Great job | Read Full Review
    7/5/2025 12:00:00 AM | Google
  • ★★★★★ TANKERYANKER32
    They done a good job on oil change and fuel filter change on my truck | Read Full Review
    7/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ THERESASOUTHARD
    Everyone here makes me feel welcomed and goes the extra step to be friendly and taken care of. | Read Full Review
    7/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ Lucy Addair
    They have some of the best, personable salespeople :) I'm a first time buyer at 21 for my first car and the General Manager and the Sales Manager ensured that we would find something within my parameters! Definitely Recommend! When I needed to get my oil changed, they were speedy with it, which I appreciated! | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ JIMAGAIN2016
    Staff is very courteous and friendly. Service didn't take very long, and has a decent waiting area to stay in until your vehicle is ready. | Read Full Review
    7/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ JIMAGAIN2016
    Staff is very courteous and friendly. Service didn't take very long, and has a decent waiting area to stay in until your vehicle is ready. | Read Full Review
    7/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ JOHNSTAS
    They werevery helpful helping us decided exactly what we wanted. We would definitely go there again. | Read Full Review
    7/2/2025 12:00:00 AM | Cars.com
  • ★★★★★ VOLSKCB
    The best service that I ever received from any Dealer in the Tri City, check it e | Read Full Review
    7/2/2025 12:00:00 AM | Cars.com
  • ★★★★★ tim.vbhvac
    Dylan did a great job. He didn't hound me like a bird dog but was always available to assist me. No pressure at all. | Read Full Review
    7/2/2025 12:00:00 AM | Cars.com
  • ★★★★★ samuellee3131
    The staff in the service department were very friendly they made the experience a good one | Read Full Review
    7/2/2025 12:00:00 AM | Cars.com
  • ★★★★★ samuellee3131
    The staff in the service department were very friendly they made the experience a good one | Read Full Review
    7/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ JOHNSTAS
    They werevery helpful helping us decided exactly what we wanted. We would definitely go there again. | Read Full Review
    7/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ tim.vbhvac
    Dylan did a great job. He didn't hound me like a bird dog but was always available to assist me. No pressure at all. | Read Full Review
    7/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ VOLSKCB
    The best service that I ever received from any Dealer in the Tri City, check it e | Read Full Review
    7/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ willowg_3_4
    Completely awful! Wouldn’t suggest this place to a single person! They sold us a truck that had to have a motor replaced within 4k miles and then wouldn’t let Ford replace the motor! Brought the truck home and they had wired the wiring box up wrong and had a wire bridged over, so it would turn on! My husband spent 3 days trying to fi | Read Full Review
    7/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ willowg_3_4
    Completely awful! Wouldn’t suggest this place to a single person! They sold us a truck that had to have a motor replaced within 4k miles and then wouldn’t let Ford replace the motor! Brought the truck home and they had wired the wiring box up wrong and had a wire bridged over, so it would turn on! My husband spent 3 days trying to fi | Read Full Review
    7/2/2025 12:00:00 AM | Cars.com
  • ★★★★★ Greg Cornett Weddings
    No complaints at all. I was satisfied with the deal that I got and the service department made sure I was taking care of. | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Nona Sutherland
    Dylan worked with me on my trade in And he was very nice and helpful with putting me into a safe and reliable vehicle. He went over everything with me and answered all of my questions That I had about my new vehicle and I will definitely recommend Dylan to my Family and friends.that are looking for a safe and reliable vehicle. Thank | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Missy Huffman
    I want to let everybody know that I had the best experience at Tri City Dodge. The ppl was simpley amazing & my sales guy was the best I’ve ever had in my life. Kevin Love u r one amazing sales guy & I recommend u to everybody!! He was so patient & kind & just let me do my thing in test driving any vehicle!!! This man right here need | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Sherry Egan
    Excellent service, polite and professional. Diagnosed and repaired our car quickly and worked with extended warranty on our behalf. | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Cody Mullins
    He was really patient. And really work hard for us Def ask anyone come down get a car or suv from him thank u | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Kenneth Bartley Sr
    Tri-Cites Chrysler Dodge Jeep Ram has been our dealer since 2011 when we bought our first Jeep and last year we bought another Jeep Grand Cherokee, the Service team goes beyond good service and makes sure Everything is as it supposed to be, Thank you for all you have done for us, Kenneth C Bartley Sr | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Bug
    Left oil hand prints all over my vehicle the service advisor was nice and very professional tho | Read Full Review
    6/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Bug
    Left oil hand prints all over my vehicle the service advisor was nice and very professional tho | Read Full Review
    6/30/2025 12:00:00 AM | Cars.com
  • ★★★★★ COOTS.FRED12
    The sales rep. Was very helpful and not pushing for the sale. He was very polite and professional. This is hard to fined at a dealership. This is the 2nd truck i have bought from the dealership and definitely will keep coming back and recommend anyone thats looking for a new ride to come here. Felt more like person then another sale. | Read Full Review
    6/28/2025 12:00:00 AM | Cars.com
  • ★★★★★ COOTS.FRED12
    The sales rep. Was very helpful and not pushing for the sale. He was very polite and professional. This is hard to fined at a dealership. This is the 2nd truck i have bought from the dealership and definitely will keep coming back and recommend anyone thats looking for a new ride to come here. Felt more like person then another sale. | Read Full Review
    6/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Ben Ellis
    Your service department, worked hard to help me get back on the road safely. Thank you Tyler, Josh and everyone else . | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Steven Engle
    Great dealership! I will never buy a car from anyone else after my experience with them! I highly recommend asking for Zach when you wanna buy a new car! | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Bill Porter
    Got my computer programmed for a trailer brake controller. Everything went well. Didn’t care for a couple extra unexplained fees though. | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Neal Baker
    | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ John Wright
    Excellent service department. Very helpful. | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Oscar Fuentes
    Great services | Read Full Review
    6/24/2025 12:00:00 AM | Google
  • ★★★★★ Darius Mooney
    The service department is terrible. They worked on my truck multiple times. They lie and say it’s not leaking, then after going to upper management they find a leak. Same as it goes everytime this time they lied about where it was coming from . Refused to fix it even though another dealer and an independent shop found the leaks. We | Read Full Review
    6/22/2025 12:00:00 AM | Google
  • ★★★★★ Sharon Spicer
    Not good. I was told what the price to fix my truck was. Have repair department vin number and diagnostic from mechanic already paid. Then manufacture gave me case number and warranty number and said repair was covered. Then passed and forth even tried to get me to pay for a new truck and only give me 15 k on a 90 k truck. Then ch | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★★ Patricia Maxwell
    Dalton was so nice I was honestly just looking around I didn't have any plans to buy that truck I saw it online and I wanted to go look at it and he talk me into buying it with the excellent warranty and believe me the rest of it convince me to buy that truck was his personality and his knowledge.. | Read Full Review
    6/20/2025 12:00:00 AM | Google
  • ★★★★★ Teresa Arnold
    | Read Full Review
    6/19/2025 12:00:00 AM | Google
  • ★★★★★ Mary Williams
    | Read Full Review
    6/19/2025 12:00:00 AM | Google
  • ★★★★★ Mitchell Stephens
    They are very curious and helpful. They were able to get my Durango service worked into their schedule in short order. They did excellent work and had me going in no time. I will continue to use their service in the future. | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Sandra Perez
    Awesome dealership! They will go above and beyond when looking for a loan and a car you want! When they rejected us at other dealerships because they couldn’t find a loan for us tri cities chrysler dodge jeep ram did everything they could to find the best options for us! | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Megan Tarbuk
    Time for a service, very quick, nice service area employees. There was a weird salesman that approached me while I was in the customer waiting area that made a terrible joke after asking about my car being in service and how many miles(80k) were on it telling me it was time to upgrade, I laughed and declined and he proceeded to tell | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Williams
    Hands down, best buying experience. Kevin was absolutely amazing. He worked hard to get me in my dream car while I was at work and had everything ready to sign as pick up my new vehicle as soon as I get off work. They made it super easy. He was honest and upfront. He took time to answer all my questions. Will definitely be back! | Read Full Review
    6/16/2025 12:00:00 AM | Google
  • ★★★★★ Margaret McDavid
    I will not buy from here again. Made a deal on truck for 3k less and after reviewing signed paperwork they didn't honor the original deal and when I called about it I was suppose to got return call from manager but never did. | Read Full Review
    6/16/2025 12:00:00 AM | Google
  • ★★★★★ Ricky Henderson
    Awesome and fast experience. James took care of us and did it on our extremely limited timeline. Great job | Read Full Review
    6/15/2025 12:00:00 AM | Google
  • ★★★★★ Natalie Dlugosz
    Great dealership!! | Read Full Review
    6/13/2025 12:00:00 AM | Google
  • ★★★★★ Cindy
    The in and out process of time was excellent, very nice atmosphere. | Read Full Review
    6/10/2025 12:00:00 AM | Google
  • ★★★★★ Jason Sensabaugh
    | Read Full Review
    6/8/2025 12:00:00 AM | Google
  • ★★★★★ Kris Carter
    | Read Full Review
    6/7/2025 12:00:00 AM | Google
  • ★★★★★ Richard Drescher
    We had a good and fast service for our oil change appointment. | Read Full Review
    6/7/2025 12:00:00 AM | Google
  • ★★★★★ John Kennedy
    Pulled in to tricites dodge to look at a truck an noticed the sales men weren’t right on top of us with sales pitches an I love that found the truck of my dreams shout out to dalton howard terrific salesman very helpful highly recommend buying from him great guy overall experience was awsome and love my truck | Read Full Review
    6/7/2025 12:00:00 AM | Google
  • ★★★★★ dusty way
    Wonderful service! Very thorough! | Read Full Review
    6/6/2025 12:00:00 AM | Google
  • ★★★★★ Mandi Smith
    I have the car doc package for maintenance and the service is great! The service department is fast and friendly. I trust the job they do. | Read Full Review
    6/6/2025 12:00:00 AM | Google
  • ★★★★★ Amber Callahan
    Done a fantastic job on my servicing and ould chamg and was done very quick! | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Ruth Wyatt
    Took my truck to tri cities dodge in Kingsport tennessee the service department is Top Notch sales department is great I will take my truck to tri cities dodge in Kingsport for everything Me and Ma love tri cities dodge J Wyatt | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Crystal Aistrop
    I have been going here for years. They always meet my vehicle and servicing needs. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Lawrence Oakes
    They did a good job | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Slade Hilton
    | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Angie Childress
    Very attentive to my needs | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Erik Hernandez
    Vest personality 100% recommend for your next purchase | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Ronald
    The service department was very professional. I dropped of my vehicle with a quick checkin I was told I would get a call when finished it did not take long. When I picked up my vehicle the person was very helpful and answered all my questions. | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Travis Gollaway
    Good service and friendly but really shocked at the price of a basic oil change! Never again | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Christine Scurry
    The service staff were nice when I got my oil change. Plenty of snacks, coffee and water in the waiting area. They told me how long my wait would be as well when I arrived. Very polite and courteous. | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Paul Viers
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    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Johnny Miller
    Y'all do great work and always make me feel at home Thank you | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Audie Kennedy
    Fast and friendly. Fixed my truck more cheaply than I expected. | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Roxy Crawford
    Always nice and helpful does a great job at taking care of your vehicle needs | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Taylor Sexton
    While I did find a car, the start of the process was a bit rough. Some of the salespeople I initially encountered were quite rude and unhelpful, which made for an unwelcoming first impression. Things did improve once I connected with other staff. Also, it might sound minor, but the confetti around the dealership really detracts from | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Aubree Cain
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    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Aaron Joyner
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    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Jared Harvey
    Dalton was great to work with!! One the best sales persons I’ve spoke with. | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Tommy Richardson
    Everyone I spoke with was great! The service was excellent | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Ed Withrow
    Sales team was excellent | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Stacee
    | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Laws
    Very nice people they listen to my concerns on a few things checked them and and assured me everything was still great on my jeep. | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Larry Bolla
    | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ David Booth
    Service was good but pricing on repairs is outrageous and unreasonable. Quoted 400 to replace a TPMS sensor. Drove up the same street half a mile to a Goodyear tire shop and had the same work done for 150. I really like the staff here but I think someone needs to look more at competitors pricing | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Kristin Belcher
    | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Lori Moore
    The staff is always very helpful when we come to have our Ram serviced. It’s nice for service reps to smile and look at you when they are talking. | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Michael Lucas
    Dillon was great said I was one of the easiest sales he and finance person were great | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Melanie Purkey
    Absolutely horrible place to get a vehicle!! Once you purchase even when something has been wrong since then they won’t fix it due to saying out of warranty which if it had been fixed the first time it was taken in this wouldn’t be a problem! I will make sure to tell everyone I know not to come there due to the issues I’ve had ontop | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Larry Kindel
    Maintenance staff was took the time to understand my problem. They did the suggested test drive, found the faulty parts then agreed it was warranty work. Parts on order now. | Read Full Review
    5/18/2025 12:00:00 AM | Google
  • ★★★★★ Chris McNabb
    I received great service for my truck. Matt in the Service Department was outstanding in keeping me informed and arranging last minute changes during the service process. | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Gilbert Larkins
    Very good service department. Got me taking care of in a very timely manner | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Merrel Middleton
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    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Zack Pickel
    I've heard so many horror stories about this place I wouldnt recommend anybody doing buisness with this place. | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Carol Wallace
    I am a senior enjoying retirement. Your technicians and Matt have helped me with my Travato on a Ram chassis. I feel comfort and more confident knowing that if needed I have help | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Helio Camilli
    They were very professional, and took care of the issue in a timely manner. Good caring group. | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ Glen Hensley
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    5/13/2025 12:00:00 AM | Google
  • ★★★★★ Jaylen Claridy
    0/10 would not recommend getting your first or next car upgrade here ?? | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ Lorene Counts
    | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Richard
    Came from Fl to buy a truck here. It was quick transaction, Dylan was great help and got me on the road. Great service | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Milton Harlow
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    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Lance Holub
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    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Penny Johnson
    Great | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Jaylen Claridy
    10/10 would recommend getting your first or next car upgrade here ?????? | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ William Tompkins
    Great experience at Tri Cities Dodge. Dalton really took care of us and helped me buy the truck of my dreams. Drop by Tri Cities Dodge and ask for Dalton. | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Jerry Neal
    It was excellent as always. | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Kate Newton
    James and Zack were great. Zack really worked with us and was patient and straight forward. No BS. Same with Tyler in finance, everyone was very knowledgeable and easy to work with. Staff all were smiling and having a good time which made it more comfortable for us throughout this process. So , 10/10 do recommend. | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Bear Creek Marina And Restaurant
    Had an excellent Transaction!! They worked hard to get me in the vehicle i wanted and a price i wanted to pay! Extremely nice and made car buying the most easiest experience i have ever had! Wish they were all like these guys! Highly recommend A++++ | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Aimee Ordille
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    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Michael Sanders
    I'll let you know when jeep is repaired | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Tracy Ray
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    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Mark Holland
    My experience was more than expected. Big thanks to everyone that made this purchase possible… | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Hileman
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    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Nahil Burhan
    Horrible service!!! | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Aaron OReilly
    Car I bought there has been a nightmare and the staff even worse! Their timeliness are off. I can never get a loaner vehicle from them despite having purchased the added warranty package and the work they do is spotty at best. Change oil and not resetting the light. Replacing the DEF system and it's leaking, missing timeliness on | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Andre OReilly
    | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Michael Sanders
    I'll let you know when jeep is repaired | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Allison Bowman
    One of the easiest car buying experiences I have ever had. Buying a car with Bret Sharp was a pleasure. Highly recommend!! | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Justin Byrum
    Bought a 2019 Toyota Tacoma here. They told me they’d have the scratches painted over, the dents fixed, and the chip in the windshield patched, which is the reason I agreed to the deal and signed the contract. It’s been three years of me reaching out and calling and they still won’t respond or call me back. This area has plenty of de | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Jennie Mccracken
    I would give the salesman Duke a 5 star ( he was nice) but because of the whole ordeal with this purchase I’m not. I had left the dealership due to not being able to come together on the price of the vehicle, then the salesman Duke called, I told him i would pay $36000.00 not a dollar more for the vehicle he said he had to ask mana | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ kaitie flores
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Roger Richards Jr
    Great staff! Dylan went above and beyond to take care of the sale. Himself and Brett, made sure it happened. Thank yall | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Charles Mooney
    | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Charles Mooney
    | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Regina Nunez
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    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Wills
    Very good and thorough, great service personnel. Quick service and service folks are great! | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Stacy
    Tremendous sales service, from Car Salesman, Kevin Love, who was a great East Tennessee Gem, the Sales Manager, and your Most Superlative Financial Consultant, Brett Sharp, were given to me. Thank you, Kevin Stacy, Kingsport. Customer @ your TriCities Dodge Dealership | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Warren Albert
    I’m from GA and started hearing weird noises from my engine. The Tri-Cities team diagnosed my engine problem and recommended all the necessary repairs to get my 2014 Laramie running smoothly. They turned around my repairs and got me back on the road. Excellent service team! | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ jack hensley
    Duke was a pleasure to work with. He had the answers to all our questions and gave us plenty of time to decide which vehicle we wanted to get. Over all this was one of if not the best vehicle purchase process that I have ever had. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ low end outdoors
    Dylan Orr was amazing he took care of Me and got me the best deal possible. | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ James Brummitte
    | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Cristian Fultz
    Kevin was amazing got us in exactly what we needed with the payment on the sweet spot!! Thank you again | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Willie Chapman
    | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Sandy Claypool
    The guy that sold us our truck, no longer works there.He sold us a truck that was scheduled for repairs. We were very upset needless to say because it was suppose to be certified. My husband takes the truck there to have it serviced, they do an excellent job. Always helpful and friendly The dodge we bought turned out to be a really | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Anderson
    The experience was great, me and my wife love the new jeep gladiator | Read Full Review
    4/22/2025 12:00:00 AM | Google
  • ★★★★★ Wendy Himmelwright
    Wonderful people at this Dodge dealership. The service department is Wonderful, Knowledgeable, Polite, and Fix Everything Right the first time. Thank you Tri-Cities Chrysler Dodge Jeep Ram! | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Deborah Compton
    So james was referred to me by my banker I told him my needs what I was looking for he was so understanding not pushy was so willing to listen to me this is my first car purchase alone scence my husband passed he has been helping me through this and listens I never came in to contact with a sales person who has a heart of gold like | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ bob345
    Extremely pleased with my purchase of a new 2024 ram Power Wagon form Tri Cities. I highly recommend you deal with Dalton Howard. He's the best car salesman I've dealt with, he knows all about products they sell, very polite and courteous. Tyler Neal in was finance was also a pleasure to deal with, got thru paperwork very quickly. I | Read Full Review
    4/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ bob345
    Extremely pleased with my purchase of a new 2024 ram Power Wagon form Tri Cities. I highly recommend you deal with Dalton Howard. He's the best car salesman I've dealt with, he knows all about products they sell, very polite and courteous. Tyler Neal in was finance was also a pleasure to deal with, got thru paperwork very quickly. I | Read Full Review
    4/19/2025 12:00:00 AM | Cars.com
  • ★★★★★ Kevin Eldreth
    Great prices, reasonable and courteous staff and quick sale process. | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Mike Latture
    Excellent customer service was provided by Matt. He kept me informed by calling 2 times during the repair. | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Toni Jennings
    I went in not expecting any results. Dalton helped me get a 2020 Ford Explorer. I love the car. He was very pleasant and patient with me. Bret also did an excellent job of getting it financed. I would highly recommend Tri-Cities Chrysler Dodge Jeep Ram. | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ swflanary
    | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Kara Tate
    This place is awful my son got a car from them it took 5 days for him to be able to pick it up they gave him the run around about it everyday that he called then after he had had it for 5 days they called and said the loan didn’t go thru! WORST EXPERIENCE FOR A FIRST TIME CAR BUYER he had put $500 down on it and they told him they mi | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Tammy Gilreath
    Having oil changes is never a hassle here. You just drive up, have a seat in the waiting area and you’re ready to go on your way in no time. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Kelsey Harris
    | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Betty Crusenberry
    | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Bill Ferguson
    Easy to set up an appointment. On the day of, the dealership got me right in and after the diagnostics were run the issue was explained in detail and the pricing was presented clearly. The work was performed and I was out the door in under 3 hours. While I appreciated the great service I will mention pricing was quite high but wit | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Jeremy Howard
    | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Tyler Dean
    I had a good experience purchasing through tri-cities dodge. James and the other staff members were a pleasure to deal with and worked with me to find the best deal on my 2023 Ram 1500. | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Terica Crook
    Very Friendly staff. Didn't try to over charge me. They did exactly what I asked for and let me know what I need to get done in the future for our jeep. Whenever I'm ever in this area again. I would definitely come back. Thanks for everything | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Mary Stockman
    You really don't want me to review you. I traded my 2021 Jeep Grand Cherokee with 26000 miles and went to Mazda because of you | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Bobby Love
    We were very happy with the Sales Team Kevin Love And Justin Gross we went looking for one but bought two!! | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Gloria Love
    I was greeted with kind and patience with my salesman Kevin Love. The general manager and the financial gentleman were also con patient. I would definitely recommend this place to anybody. We wound up dropping off with two vehicles instead of one. Thank you for a great experience. | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Rick Slaughter
    The guy that ordered my trailer hitch for the recall was great. Had my girlfriend bring it in on Thursday to put it on. The mechanic then decided he was going to find things wrong and get her a quote. Tried to say my upper ball joints boot was busted and the ball had come out. That was a lie. I personally replaced passenger and driv | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Christian Phillippi
    Kevin love was really easy to work with. They made the car buying experience as seamless as possible. Would highly recommend going to this dealership if you're looking to get a new vehicle. | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Ginger
    | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Dennis Woods
    Drove in without an appointment and got a wheel alignment in less than an hour!!! Awesome! | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Dean Cole
    | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Mandy Kilgore
    Jake helped me get in to my jeep!! It’s a dream come true thank you Tri-Cities dodge and jeep! I will definitely be back to do business, but also to show the cool things that I get to do with my 2025 Jeep Wrangler!! | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Sheila May
    Everyone there was amazing! Jessica helped so much!! | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Barbara Santanello
    My salesman was very knowledgeable and polite. | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Angelica Rivera
    Absolutely the best service ever. My sales rep Dylan was very nice and respectful and extremely helpful I recommend everyone to go here to purchase a vehicle hands down the best | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Edwin Dobbs
    Friendly, knowledgeable staff, Good experience | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Misty Haney
    Wonderful service | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Karen rogers
    We had our oil changed. It was overpriced! Was supposed to check air in tires but did not. We had to take it too Firestone! Thanks Firestone! | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ James Thomas
    Great experience in service. | Read Full Review
    3/30/2025 12:00:00 AM | Google
  • ★★★★★ Randall Powers (Pooh)
    Great service and friendly staff, Blake made my purchase of our new jeep east and quickly. | Read Full Review
    3/30/2025 12:00:00 AM | Google
  • ★★★★★ Clare Richards
    I was informed what needed to be done before service was performed. Feeling important as a customer is always great! I will return because I was well taken care of by Tyler during my visit. | Read Full Review
    3/30/2025 12:00:00 AM | Google
  • ★★★★★ Millie McFall
    | Read Full Review
    3/30/2025 12:00:00 AM | Google
  • ★★★★★ Rhonda Kinsler
    They are prompt and fast at returning with good news and are very friendly | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Scott
    I was very disappointed in how my repairs were handed and the poor communication form the service department. I would advise looking elsewhere to have work done. | Read Full Review
    3/27/2025 12:00:00 AM | Cars.com
  • ★★★★★ Paul Gibson
    | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ AaRonation (Aaron Begley)
    These guys are great! We came in, told them exactly what we wanted and what we could do, and was in a vehicle the same day! Jake Foster and his boss with the cool last name are the ones to see! They will help you get what you need! | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Don Osborne
    Service Department does a great job! | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Marsha
    | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Zachary Domin
    Thank u so much Zach and Ricky for making this deal so smooth we are beyond grateful and thankful wouldn’t do business with anyone else | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ NobodysDarling78
    | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Scott Bradshaw
    | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Serita Crowder
    You guys are great thanks for what you do ?? very knowledgeable friendly and reliable staff answered all questions and are very helpful wouldn't trust anyone else | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Caldwell (SFCArmyMedic)
    Excellent service and very professional. I went in for an oil change, tire rotation and a general look at my Ram, no appointment required. They ever so politely went ahead and performed these services and explained everything in detail and provided a written copy as well. I was in and out within the hour. I would definitely recomme | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ SarahB
    service concierge worker Kirstin, left on her lunch break with my husband. i had put a camera tie clip on his tie the morning of appointment as she had been texting her prices for ”extra“ services she offered. needless to say he exchanged 50$ for her going down on him. he’s 68. | Read Full Review
    3/20/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jeff Arrington
    Very polite, considerate of customers opinion and efficient . | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Crittendon
    Excellent experience | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Diana Majors
    Had a great experience looking for a vehicle with Dylan Orr. He sent me pictures of a jeep wrangler they had that was in my price range and what I needed. Definitely a very pleasant buying experience. Would highly recommend Tri Cities Chrysler Dodge Jeep for your next vehicle purchase. Thank you all so much! | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Ray Bowen
    | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Mark Wyatt
    | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Coretta Overbay
    The salesman, Kevin, was fabulous. The office personnel was very accommodating and I will definitely send people to buy from them. | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ [email protected] Pacino71
    | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Craig Stephenson
    | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Danielle Falin
    They accommodated me in every way possible. Great people to do business with! Thank you! | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Greg Sutherland
    Service Manager a class act. Highly recommend. Outstanding staff! | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Noah Anderson
    Great service. | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Glenn johnson
    Excellent friendly service and knowledgeable personnel. Thanks | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Dwayne Smith
    I saw a previous year Gladiator Rubicon that I was interested in on the website. When I went in and told them what I was looking for, they were very friendly and helpful. We found the one I was interested in and I ended up getting a great deal. I love it. | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Jerry Parrish
    | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Austin
    | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Lauree Lane
    They are very helpful and try there best to get you in and out quickly ?? | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Susan Hopkins
    I have found them to be very efficient and thorough with any service I have had completed at Tri-Cities CDJR. I appreciate the updates while the work is being done and the recommendations based on the manufacturer maintenance schedule. They are certanly knowledgeable and their kindness and the respect shown is a definite plus. Car-D | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Angie Boone
    Friendly and quick about getting the job done | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Adam Hughes
    Service department did a great job on my vehicle. However, I had a question that I needed to be addressed and was advised to speak with a guy named Tyler. He works in financing now used to sell cars. He didn't really seem concerned about my concern and didn't address it very well so I would avoid Tyler at all cost. Actually his attit | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ max perethian
    I dropped my Ford off to the service department because this dealership is the closest to my house. Never bought a vehicle here but the service department and employees are top notch! Will start to use them for everything I can. | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ Shannon Parrott
    I just got to say that Dalton Howard took so good care of my wife and myself and our puppy. He really went above and beyond. I will definitely come back and do business with him in the future. | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Judy Guffey
    | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Richard Duncan
    | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ the family squad
    Good experience and nice sales staff. | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Lucy Addair
    Totally not biased because I work here, but we have some of the best, personable salespeople :) I'm a first time buyer at 21 for my first car and the General Manager and the Sales Manager ensured that we would find something within my parameters! Definitely Recommend | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Ayla Blakley
    | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Helen Gentry
    I had a brake job on my car. It sounds worse after than before. Definitely take your car somewhere else. | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Tara Taylor
    Wonderful experience from the very first text message to driving away! Everyone at Tri-Cities Chrylser Dodge Jeep Ram was exceptional! Big Thanks to Zack for getting us in the vehicle we wanted and not stopping until we were comfortable with the deal! | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Pat Harvel
    | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Ciccariello
    Great experience! | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Dan Martin
    My Chrysler minivan was leaking oil. Their thorough troubleshooting found 3 oil leaks. This saved me multiple appointments to find 1 leak, repair it and stop at that point. We only had to manage family schedules with 1 fewer vehicles once. | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Teri Hammonds
    Service department is fantastic! Courteous staff that continually goes above and beyond | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Angelia Mullins
    Fast and friendly service department | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ chris hilger
    Dalton did an amazing job in helping us get exactly what we wanted in a vehicle. What was even better was how much he did to make sure we got the best deal possible. He was a straight shooter and all around nice guy to work with. We definitely recommend anyone looking for a vehicle to go see him. He won't steer you wrong. | Read Full Review
    3/1/2025 12:00:00 AM | Google
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