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Safford Chrysler Jeep Dodge of Springfield

Safford Chrysler Jeep Dodge of Springfield

★★★★★(647)read reviews
(703) 635-3945 Ask About Our Service Specials!

Service Hours

Mon: 06:30 am - 08:00 pmTues: 06:30 am - 08:00 pmWed: 06:30 am - 08:00 pmThur: 06:30 am - 08:00 pmFri: 06:30 am - 08:00 pmSat: 07:00 am - 05:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Safford Chrysler Jeep Dodge of Springfield

Safford Chrysler Jeep Dodge of Springfield is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (703) 635-3945 today to schedule your next appointment.

Our technicians at Safford Chrysler Jeep Dodge of Springfield are ready to help you!
Business Link Logo

Safford Chrysler Jeep Dodge of Springfield is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Safford Chrysler Jeep Dodge of Springfield today at (703) 635-3945 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Josh Guzman
    | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Charles Knutson
    the work was well done. they keep the place clean and answered even my most odd questions. The bill was a bit less than I expected, and there was easy parking before I had the work done. | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Nicholas Deschamps
    | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Anthony Skivo
    Great service | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Patsy Riley
    Good follow up for needed repairs and parts ordred. | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Keith Anderson
    $750 to replace the female end of the passenger side seatbelt in a Ram 1500. Seems awfully high, perhaps deliberately so. | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Mike S.
    Service performed was done well. However, the tech who was looking for the wheel lock went through the center console and left my things in the cup holders. Definitely disappointed to have my car returned like that. | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Brad Russell
    Lauren and Badreddine were great to work during the entire buying process of the 2026 Tungsten. I have personally purchased several new vehicles over the years and I must say, the entire buying experience at this dealership was head and shoulders above the rest. Thank you for your professionalism and great attitudes. | Read Full Review
    4/20/2026 12:00:00 AM | Google
  • ★★★★★ Mike Cox
    Easiest car buying experience I have ever had. Behzad was patient and knowledgable. The finance team was ready when we came back the next day to sign all the paperwork along with being pleasant and also easy to work with. Getting a great price was easy without frustrating back and forth. I 100% recommend this dealership! | Read Full Review
    4/20/2026 12:00:00 AM | Google
  • ★★★★★ Mark Colona
    Great service Sales manager Alex was great to deal with, listened and was understanding of the issue of the vehicle Highly recommend them for they stand behind their work | Read Full Review
    4/20/2026 12:00:00 AM | Google
  • ★★★★★ Emily Kent
    Omar and the team at Stafford went above and beyond to ensure I got into the vehicle I wanted. | Read Full Review
    4/20/2026 12:00:00 AM | Google
  • ★★★★★ Daniel B
    | Read Full Review
    4/19/2026 12:00:00 AM | Google
  • ★★★★★ J A
    | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Jesse
    | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Jacob Sherman
    The sales team were extremely helpful, attentive, and efficient! They got my wife the perfect car! Thanks again, everyone! | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Darryl Hamilton
    I had a excellent experience at Safford Chrysler Dodge in Springfield Va. I took my 2024 Charger Daytona there for service, the staff and facility was outstanding. I will definitely schedule my next appointment there. | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Carlos M Nolasco
    Excellent service! Very responsive and professional. | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Travonte Jenkins
    Great customer service. Gwen is great. | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Wendy Maines
    Really thorough service and support. Impressed and pleased. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ V V
    Helpful and courteous. The process going through the warranty company was smooth. Gwen was communicative and knowledgeable. | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ E commerce
    Parts department They will play games with you i went woodbridge Chrysler for the seat parts said Springfield has it went there with quote they said just sold it Alexandria Chrysler has it but the price is double that's why dealerships are sucks | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Mark Colona
    Paid 261 for a diagnosis fee and couldn’t even come up with what exactly is the issue | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ BELLINITH APARICIO
    Very satisfy with Stephon very friendly impatient. | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Tony Giglio
    This is hands down the best Jeep dealership in Nova. Alex and Anibal got me in quick and got me out quick. Never an issue and they always keep me in the loop while the work is being done. I no longer live up north but will continue to travel to that dealership to get my jeep serviced. A++++++++ | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Michelle L
    I went in for my 80,000 mile check up and I mentioned that at certain speeds there was some vibration, a little bit like I was driving over rumble strips. Stephon advised they would balance my tires and if it continued it they would look more into it because it may be my motor mounts. While I was waiting I researched motor mounts and | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Scotch Perdue
    Safford got me in pretty quickly and diagnosed and electronics issue. They got it fixed and I appreciate their service team working to get me my Wrangler back including some routine maintenance. | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ nagy bayoumi
    Fransisco is best customer service representative in all of the Jeep dealerships | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Carli August Scott
    Great and fast service, Alexander mad e everything super easy and do not try to up sell me in anything. The facility is also very nice, clean, and I love the drive in service check in. My car also looked great under the lights, so that’s a bonus. | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Mike McLaughlin
    An offer was accepted earlier in the day and the offer held when I came back in the evening to close the deal, which I appreciate. Good pricing and friendly. | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Sarah Daniels
    | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Orion Jones
    Awesome experience. Gwen was excellent as a service advisor. She got our Rubicon back on the road in no time. | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ David Lappat
    Sales staff was courteous, knowledgeable, and professional. Financing was easier than with previous dealerships I’ve dealt with. I will do my future car shopping with this dealership. | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Vince Reiner
    Great service. Friendly and very helpful. Always on point when servicing my vehicle | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Lewis Hale
    Excellent service! | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ ahmed alazawi
    Gwendolyn is awesome as always thank you for taking care of my car | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ David Platkin
    Customer service was very good. Overall good work. The brakes are spongy after the work | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Alex Collins
    Service Advisor (Stephon) took care of my immediate concern and got issues fixed. I had called in a few days prior and made an appointment, to see Stephon. He got my vehicle checked in and advised of my concerns and the way ahead to have all repaired. He worked above and beyond to ensure I was satisfied that all of my concerns were p | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Stormchaser85
    | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Pedro Rivera
    Francisco and his team did a good job at communication. They informed me of everything as it happened. These guys are legit. | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ ola smith
    Today's visit was a dream, Gwen is professional and personal, the girl knows her stuff. She made it a seamless process. Pleasure to deal with her. | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Tammy Ignacio
    | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Mike S
    Great service and friendly staff. Generally reasonable prices for dealer maintenance. | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Tahir Sajjad
    Francisco is awesome | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ efrem reid
    | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Stephen Jackson
    Service staff was friendly and knowledgeable (shout out to Gwen). The work was done when promised and the price matched the estimate. | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Roberto Marquez
    Anibal Benitez was very helpful and very informative he gave us a great customer service | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Manny Zeevi
    Very good service! The people in this car dealership are very polite and have much patient to customers ! | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Hammer Thyme
    Good professional, kept me apprised. A little bit of under promising, so they could over deliver but we're as honest as they could be. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ JC Bravo
    The person that was assigned to my case was Highly professional and knowledgeable. The person that handed me my vehicle once fixed, after hours, he was also very knowledgeable and friendly, I can see clearly that they were both well trained in customer service. I’m impressed… | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Byron Raney
    Very pleased with the whole team at Safford Chrysler Dodge Jeep And Fiat of Springfield. Jacob, Lauren and Zee the financial director looked out for me and took care of me. Couldn’t be more happy with my 2026 Grand Wagoneer. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Naomi Pike
    | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ W J Stephens
    | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Genie O'Hara
    The sales team and finance department were patient, persistent and responsive. They worked hard to find us a car and a deal we were comfortable with. | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Ireneika Thomas
    Gwendolyn was very helpful and kept me updated. | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Lance Harrison Sr
    I am extremely upset for this major over charge for a new key fob without the additional key. The dealer should advise of this kinda cost. This is some BS for programming and labor!!!!!! | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Celeste Hyde
    What a relief! We had a much better experience this March than last March. For 7 years we’ve been service customers here and up until March 2025 the service department had been a courteous, well-oiled machine. March of last year we went in to get our Chrysler Pacifica serviced and it turned into a bizarre nightmare. New management, i | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Ella Messick
    | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Tim Brown
    Aaron Porter is an amazing service advisor and kept me updated throughout the day. Great job! | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Dwight Brown
    Great customer service and work in a timely manner. I would recommend everyone to go through them. They quoted me 1 and a half to 2 hours for a tire rotation and oil change, yet it was like 45 minutes. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Marcus Monaco
    O'Neil was a great salesman and he was very easy to deal with. Answerd all my questions and was easy to get in touch with. Z was a honest finance guy with a great attitude. No surprises or hidden fees. Overall surprisingly good experience at a dealership... | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Scott Carlson
    I’ve been very pleased with the service here. The Service Managers are very communicative and knowledgeable. In three or four routine maintenance visits, I haven’t had any occasion where I thought someone was trying to upsell me something I didn’t need. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Ulises Fernandez
    I drove in and was quickly greeted. Once I explained the service I needed, the service advisor was quick to help. My vehicle was ready the same day with no issues. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ HS Miner
    Thank you for the excellent service. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Jaillani Takamul
    | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Trey Troyer
    Amazing experience. Everyone was super friendly, got the deal done quickly and was in and out in no time. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ CC Mossman
    | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ J
    The team at Safford of Springfield is amazing! They are very responsive and value their customers' time - no tricks or doublespeak. They are kind, helpful, and direct. Was able to get a great value for my trade-in and great deal on exactly the vehicle I wanted. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Lafonda Barlow
    I received great customer service from Mr. Aaron | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Justin
    First time customer at this location for service: 5/5. Highly recommend Anibal in service- he was able to get my damaged tire replaced and vehicle back on the road rapidly without any upsells, hassles, delays or bs. There was no “how about a blinker fluid flush” or unnecessary profit shakedowns- just took care of a customer that wa | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Good Friday
    They just charged me over $400 not to fix my auto start/stop feature. I've had the car in there several times for this and now I get a notification that it won't work because the cabin is cooking. It's been cool for awhile. You'd think they would check their work before releasing the car. But no! | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Nelson Rodas
    | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Charlie
    Safford Jeep is where I take all my Jeep GC Overland. Big props to Aaron Porter for his outstanding servic and taking care uf my JGC. And, its good to know Francisco helped me in the past. Thanks Aaron | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Sophia Salguero
    Always car is handled with care, prompt derivice and attendant helpful. Aaron was great ! | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Robin Moffatt
    Extremely friendly and thorough. I love that they over inform. | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Ron Pemberton
    The service here at Safford Dodge was hands down amazing. I don’t typically write reviews but felt like writing about my experience. I specifically told them I wanted an oil change & rotate tires. Of course its they’re protocol to inspect the vehicle. I had some minor issue’s. But what I like the most is that the service rep Anibal | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ T
    The car wasn’t charged and washed like expected and told | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Ronald Armstrong
    Gwen was professional, personable, great communicator, kept me updated throughout the repair process | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Linda Frost
    Friendly and very efficient service. Service Advisor Osboldo was knowledgeable and explained the issues with my car in a simple yet technical manner. | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Timothy Rausch
    | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ M Selby
    Very professional staff | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Clariza Martinez
    | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Drow Bell
    Great! In and out in the minimum time. That is much appreciated. | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Tom Bouchard
    Painless process. Gwen and her team kept me updated and informed. Ready when promised. Truck doesn’t sound like a John Deere tractor anymore. | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Richard Carlock
    The service advisor Aaron was very helpful and professional in getting my vehicle ready for my scheduled appointment. | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ grizz chapman
    Had a wonderful experience. Aaron made the experience easy great young man.. hope to work with him again | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Stephan Barber
    We had an excellent experience at Safford Springfield! O’Neil was the best! Friendly courteous and very knowledgeable. The manager was pleasant to work with and gave us an excellent deal on our new jeep. Great staff! Would definitely recommend | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Beasily B.
    One of the best and easiest processes that I've ever experienced. The staff made sure to do whatever it took to ensure that their customers were happy and their dreams come true. Shout out to everyone from the moment you walk in until the moment you walk out. The finance team is also amazing and worked miracles. Special shout out to | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Michael Holland Sr
    Excellent customer service. The quality of their work is outstanding. I have full trust and confidence that they will do the work that is needed and it will be done right. Very organized and efficient. | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Monic R.
    This was the best car buying experience. Freddy and Carlos provided exceptional customer service! Will definitely be back for future purchases. | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Laura Arseneau
    Great experience! They were able to accommodate new tires day of service that was unexpected as we were leaving for a trip the next week. Thank you so much! | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Mark Hutzel
    I hate leaving my car at the dealership. It means my car goes to the bottom of the list. I had a 7:15 appt for an oil change. Several items were discovered that needed attention. I came back at 3 pm and did not leave till 5pm. Not worth it. | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Becky Lyons
    Aaron was quick and polite. He kept in contact with me through the whole process. | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Joe DuPree (BlvckJoekr)
    Very easy to work with. O’Neil got us exactly what we wanted. | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Jaleesa Morris
    The team was very thorough in making sure that all of my concerns with my vehicle was addressed. The time frame and process of keeping me informed about the steps in the repair process were great. ?? | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Emmanuel Agbemble
    Great service today! Was in and out! Thanks for keeping me updated Anibal. | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Dawn Page
    Aaron was my contact support person and he was great! Kept me informed, knowledgeable, friendly and professional! They did a great job! I don’t know the names of the technicians, but they did a great job and it was so easy… so truly appreciated them! Thank you! | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Javier Soliz
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    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Kaliph Brown
    Great service today. Aaron is excellent service provider. | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Majid Magazachi
    Was really good experience. They deserve to get 5 stars. Thanks | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Renee Douglas
    Extremely courteous and professional. Excellent service. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ a colon
    Excellent customer service working with Gwen! Very helpful and knowledgeable. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ John Noulis
    3/17/2026. Great, one day service. Was able to take my car in the same morning. Mr. Anibal Benitez Is a most professional and courteous service advisor. The Safford service department is a perfect example of how dealership service should be. Very easy to make a service appointment on short notice. Professional and courteous staff. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Stephan Lemieux
    Very pleased with my trucks service. Communication with the tech. Was amazing. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Joycelyn Williams
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    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Jeff Stewart
    Always great service. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Randy Leon
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    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Michael Davis
    Thank you Bezhad! Safford CDJR Fiat of Springfield is a great dealership. Shout out to the team for staying late with me this past Friday night. Really appreciate you guys and all the help. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Nigel Word
    The service team provides excellent customer care. The techs and mechanics work effectively and efficiently to do great work at a swift pace. This is the best Jeep dealership in northern Virginia. I recently moved and attempted to get my Jeep serviced at a different dealership under different ownership and had a horrible experience. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Greg LeTourneau
    1st complimentary service visit. Quick and no issues. | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Joanne DeAngelis
    Excellent service. Anibal was very nice and attentive. | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Brian Hockenberry
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    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Jessica McDonald
    Overall, our experience was positive. My one complaint is that feedback on the repair timeline was not as prompt as promised. I needed to reach out a few times to check in. | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Cyrille Wambo Nguela
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    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Jahmal Mack
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    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Mark Bieganowski
    Friendly helpful staff. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Fernando Villarroel
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    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Chuck Smith
    Very smooth and quick transaction. Everyone was super nice and knowledgeable. I would certainly buy another vehicle from them. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Marc Anthony Sierra
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    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Laurie Pendergraft
    What a great group of kind and competent individuals working in the service department ! We were traveling through in our dodge promaster converted camper when we had trouble on the road! They were so professional and patient with all my questions and comments. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Abdellahi El vadhel
    Very good company | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Steven Salazar
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    3/11/2026 12:00:00 AM | Google
  • ★★★★★ V J
    I scheduled service here due to a recall, as I have opted not use the dealer for service since owning a Jeep because my experience attempting to at the dealership I originally purchased at was horrible. I even canceled my warranty because it was tied to service at that dealer. This was particularly unfortunate because I really have f | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Georgia-Ann Klutke
    Excellent service but prices have increased significantly in the last six months. | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Ute Dietrich
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    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Lhen Cerna
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    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Mitch Evans
    Great service. Gwen was terrific. She helped me secure a needed part that was on back order. She keep me informed of the repairs and helped get my vehicle quickly out of the shop. I can’t thank her enough for everything she did. One of your best. | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Ben Greene
    Great place to get your car serviced! Coffee and wifi while you wait. | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Chris Weaver
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    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Robert Papp (SNAZJT)
    March 6, 2026: Thanks to my Service Advisor Anibal Benitez and the Service Director Alex Alvarado for a great warranty repair visit, and for expediting repairs when I needed to get home for a family medical issue. Thanks Anibal and Alex! May 29, 2025: Another great service visit at Safford Jeep! I owned a Mercedes for many years | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ erin baynard
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    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Majed Alraeesi
    I would like to thank the dealership team for the excellent service. I picked up my 2026 Dodge Durango, and the entire staff was extremely friendly, professional, and very helpful throughout the process. Everything was handled smoothly and efficiently, and within just a few hours all the paperwork was completed and I received my vehi | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Richard Parks
    Bezhad, Mir, and their staff were phenomenal and made our purchase experience exceptional! | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Sam X
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    3/7/2026 12:00:00 AM | Google
  • ★★★★★ DEE S
    I received exceptional support from the service advisor Stephon on my RAM RHO. Stephon was extremely professional, knowledgeable and provided timely updates on the service process. I had no issues, Stephon idenitfied and addressed multiple other software vulnerabilities and remediated several issues I was unaware of. Stephon provided | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Thomas Coleman
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    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Scott K
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    3/5/2026 12:00:00 AM | Google
  • ★★★★★ brandon green
    The entire experience from dropping my vehicle off to picking it up was prefect. | Read Full Review
    3/4/2026 12:00:00 AM | Google
  • ★★★★★ Jay Goodwin
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    3/4/2026 12:00:00 AM | Google
  • ★★★★★ Ta We
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    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Rozi Horn
    My 2017 Fiat needed attention after being stored for six months. I called Stafford late in the afternoon, and Francisco, the assigned service advisor, told me to tow the vehicle to them. Upon arrival, Francisco immediately helped me and explained all the details of the service needed after the assessment. My car was back up and runni | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Kurt
    I would give this dealership zero stars if I could. I called last weekend just out of the blue to see if they finally just maybe had parts for recall C4B for the HPU for my 2018 RAM3500 turbo diesel. I was shocked when I gave them my VIN and they said they had 2 kits in stock! I asked to be scheduled for the very next available ap | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ j ed
    Service tech was very nice and did a great car wash !! | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Lawrence Bonneville
    Everyone there is professional, outgoing and trustworthy. Won’t be going anywhere else | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Hernan Otano
    The staff here was extremely helpful and friendly. They gave me a fair trade-in price and helped me secure a great financing package as well. I've been to other dealerships in the Nova/D.C. area, and by far this was the best experience. | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Lena Z
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    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Hannah Moon
    I had an otherwise commendable experience with Stephon and Aaron, whose professionalism and technical competence were evident throughout my visit. They replaced the sun visors, resolved an issue with the passenger-side seatbelt, performed a wheel alignment, and completed a comprehensive diagnostic. The mechanical service itself was e | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ William Wall
    Great experience. Sales process was easy, respectful and quick. | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Gabe L
    Sales Team are easy to work with. Very helpful, no pressure, great experience which are all hard to come by in Car sales. Highly recommend this dealership and the sales team. | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ faith pillow
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    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Josh Gomez
    Alex is great in service. Very professional. The experienced mechanic William is very good - highly highly recommend. Best people for service. | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Maryam Sabbagh
    Service department sent an email saying to drop in anytime to do an inspection, every time I've tried to drop it off, the service manager says they're too busy. They've also tried to charge me for work I didnt approve in the past. Some of the service people are good and some of them are terrible. | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ M Hauschild Bowkett
    I recently had my tire checked because I was worried I had a slow leak - luckily it was fine and nothing wrong was found. It’s always nice to get the good news - and at no charge! | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ SbPolo
    Excellent service. Mahmoud is a great salesman. He is very helpful and knowledgeable. Zubair helped with my financing and was great to work with. Definitely earned my future business! | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Jeff Carideo
    Aaron and the tech (can’t recall his name) were phenomenal in servicing my truck. They were moving swiftly throughout the day and continuously communicated with me on the status of my truck. I noticed a noise upon completion of my tire rotation and they welcomed me back in and were able to address/correct the issue. Very much appreci | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Veronica Chavez
    I always have such a great experience with the service team! | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Will Tutein
    I had a great experience while I was getting my car serviced and inspected in Tuesday. Stephon was great at making sure I was good and had everything I needed during the hours I was over there. He offered me a shuttle ride over if I need food and gave my updates on my car. Also big thanks to the mechanic who help me pass my car inspe | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Shawn Wells
    Great experience at Safford Chrysler Dodge Jeep Ram & Fiat of Springfield. I booked my appointment online and received several text and a phone call reminders. I had a 45000 mile service completed on my 2022 Jeep Grand Cherokee. The service took about three hours, but while I was waiting my customer service representative Aaron did | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Laura Couch
    Great service department. Alex is the best!!!! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Tracy Scott
    Safford Jeep service department was truly an awesome experience. The service staff were informative, professional, and friendly. They kept me informed periodically while I waited in the lounge. The environment is clean and well maintained. This is one of my best experiences dealing with an auto service… and I will choose Safford deal | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ JAVIER PEREZ MATEO
    It was an absolute pleasure working with my Service Advisor Anibal Benitez. He Kept me promptly and thoroughly informed the entire time. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Marcus Potts
    The best experience ever. The staff here is awesome. They completed my original services and additional recommended services in a timely manner. Gave my vehicle a courtesy cleaning. We be coming back for further services. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Angel Roberts
    I cannot say enough about the excellent service I receive when I bring my vehicle in for repairs. Gwen and the entire service department staff treats me like family when I come in. I always brag to friends and my co-workers about the exceptional service they provide. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Robyn Goode
    I highly recommend this dealership! After noticing the vehicle I wanted was listed as “coming soon” on their website, I reached out for more information. The team promptly sent photos and even had the car ready and parked up front for my test drive when I arrived. I truly appreciate the exceptional service from Lauren, Matt, Z, and O | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Clyde Slade
    Great experience | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Kristina LeBouef
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    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Leonel Flores
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    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Jeff Robinson
    Gwen is always great. The place is always clean and I am always in and out in about 3 hours. Although I am surprised why the urgent replacement of the seized and swollen $560 lugnuts on a 25k mileage 4cyl car has suddenly stopped. Did the lugnuts improve now that the car has 34k miles? I can’t seem to get a response about this…was | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ ERIN DILORETTO
    The service department provided an outstanding experience, especially Stephon. I arrived feeling frustrated after a previous experience at another dealership, and he immediately put me at ease. Stephon went above and beyond to ensure the entire process was smooth and efficient. He communicated clearly, professionally, and in a timely | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Jim “jdm117” Marks
    Great customer service and work was performed as scheduled. | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Carolyn Campbell
    Stafford is customer focused. Aaron provided awesome customer service starting when I walked up to the counter. It was Saturday morning but my time in and out was still shorter than I expected. | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Ian Alexander
    Purchased my car here. Also get my oil changed and tires rotated with their service department. Happy with the service. They offer a shuttle so I don’t have to wait around which is great. Turn around is pretty quick. The only issue I have is I was offered a complimentary car wash but didn’t receive it (not a huge deal, but a little d | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ QUEST MOTORS, INC
    | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Zachary Attalla
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    2/19/2026 12:00:00 AM | Google
  • ★★★★★ The World I live in
    I had an amazing experience with this dealership. Anibal and technicians were incredibly kind, helpful, and professional from start to finish. They always replied quickly and kept me fully informed throughout the whole process. I really appreciated how they sent me videos explaining what they were working on it made everything transp | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Herbert Hand
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    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Dennis Young
    Had an appointment for oil change and tire rotation. There were some other issues that were brought up during an inspection. Aaron very communicative of what was going on with the vehicle. He was very good of keeping us informed and getting the parts ordered and installed in a timely manner. | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Tiffany Ford
    Brought my Jeep in because I was having problems with it over heating. They were able to diagnose the problem quickly and had it fixed by the next day. They even gave me a loaner vehicle. Stephon was my service advisor and he made sure I was updated every step of the way. He even went as far as going to hunt down snacks for me. His c | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ KAREN DALE
    As always Safford took great care of me! | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Alex Fernandez
    Excellent experience every time! Friendly, knowledgeable staff and service team. Highly recommend working with Alex, Osvaldo, and the crew for any work you need done on your vehicle. Their expertise is unmatched! | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Carmen Reyes
    Friendly staff and communicated everything thoroughly | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Robert Niedzwiecki
    Safford Chrysler Springfield buying experience was outstanding! They were very forthcoming with pricing no BS. They treated the customer special.the sales person Behzad was fantastic.! The financing was excellent rate. The sales manager was very sincere and honest . The finance person was great. These three people mentioned had a goo | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Farah Sarshar
    I have taken my Jeep to Safford of Springfield for the last 7 years and I always feel comfortable with them servicing my Wrangler. | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Daryl Dutrow
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    2/18/2026 12:00:00 AM | Google
  • ★★★★★ Abigail Maher
    Courteous & prompt service | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ Juan Osorio
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    2/17/2026 12:00:00 AM | Google
  • ★★★★★ A. Crisp
    After repeatedly using this dealership, I'm done! I'll drive to another state before coming back here. I've had a repeated issue and each time I make an appointment, take a day off, it maybe and hour and my car is done… every time it's “can't replicate the issue”. I have videos which they don't car to see, went for a ride and the t | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ Cari Berdut
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    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Shance Doctor
    Amazing service and beautiful/clean location. I always appreciate the quick turnaround, precise diagnosis and fast service when I book at Safford. | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ William Schaeffer
    Yes, courteous staff, quick turnaround, but I was not happy with the verdict on my malfunctioning windhiled wiper dispenser. I was told it was not covered under my 84 month BUMPER TO BUMPER WARRANTY because it was due to ice in the line. The problem started in South Carolina when the temperatures were in the high 50 degree range. It | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ Debby Lappat
    I’ve bought two cars there in a truck. I use them exclusively for my services and I’m so happy that they’re there to take good care of my vehicle vehicles thank you, Stafford. | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Deborah Lappat
    M service , tires, rear brakes and pads, a new tire pressure sensor, And alignment for my 2019 ram 1500 truck . Great job ! Job do very good time and all work completed just as I expected thank you Aaron so much for taking such good care of my Concerns and also making sure that things were done correctly and efficiently and in a tim | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Kris Charon
    Tested and replaced both of my Wagoneer batteries under warranty coverage; Safford had my life can up and running the next day. | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ James Mcanallen
    It took a long time for the service to be completed but that’s not the basis of my 2 star rating. I was charged $40 for “supplies and hazardous waste disposal.” I had two lug nut locks removed. Why did it cost $40 to throw two broken lug nut locks in the trash? | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Darnell Bolding
    Thank you for the great service and communication. My wrangler was brought in they figured out the issue in less than a day and problem was fixed and back on the road the next day. Thank you Stephon for always having great customer service and always on point! Thanks to the mechanics and the whole team for keeping me rolling! | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ Vic Coulter
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    2/12/2026 12:00:00 AM | Google
  • ★★★★★ William Berry
    Very disappointed | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ Marinel Najera
    Excelente | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Shahnaz Varghese
    Always professional quick candid and informative | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Callahan
    From start to finish, everyone here was so helpful and nice! Got the job done quicker than I expected! Loved that they had a kids room where we sat while we waited! Stephon was especially helpful! | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Shermichael Singleton
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    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Eliane Fares
    Great service, very quick and thorough. And I appreciate the fact that they applied military discount to my bill. Very pleased with the service. Thank you | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Joe Gibialante
    As usual, service department was very good, and very precise. | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Jairo Rubio
    Mr Oneil Bennett was great to me and my family. We got a great deal done. Love the my new Grand Cherokee!! Highly recommended coming here !! | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Jaime Rosado
    Greatly overpriced but awesome service advisor who was professional and helpful. | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Anthony Ramirez
    Great dealer with excellent customer service. The repair appointment went perfectly—couldn’t be happier | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Shirley Gillis-Camper
    The service I received on my Rubicon was excellent. All the representatives were courteous, friendly and very professional. Maintenance was performed timely and all performance details were explained. I won't take my vehicle to no other dealership 7 | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Danilo Stapula
    Very efficient and clean | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Dina Robinson
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    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Robert Eisiminger
    On time and on target! Honest and reliable service center! | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Michael Sartorius
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    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Jane Smith
    I would ask Safford Jeep to rate themselves. If someone there needed a new battery and paid $750 for it, how would it be reflected in the rating? Paid $751.61 for a new battery. Upcharges as follows: "Brake fluid is dirty"-brake flush $238.51 "Carbon buildup in throttle body"- throttle body service $249.95 "Power steering fluid is | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Silent Sought
    Omar and Mir gave us everything, and more. We traded in our vehicle and got more than we were looking for. This has been the best experience and I couldn’t recommend them more highly. Thank you for everything. Great espresso as well. Detailed the car and filled it up also. So good. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ River Walker
    had my car towed to these guys for a replacement serpentine belt and water pump. they found a few extras i needed to replace aswell. service was amazing and RJ was awesome also really appreciate you walking me through certain processes. only complaint i have was my tire cover was missing. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Ana Lobaton
    The service technicians (shoutout to Alex and Francisco) at Safford are always professional and informative when I bring my Jeep in for a service. One of the best dealership service staff in the DMV area! | Read Full Review
    1/31/2026 12:00:00 AM | Google
  • ★★★★★ Joseph Moreno
    Due to the winter weather in Northern Virginia, I needed a replacement running board for my ram. I came in. The customer service was excellent, and I even got the options laid out for me in detail. | Read Full Review
    1/31/2026 12:00:00 AM | Google
  • ★★★★★ Austin Alexander
    The service technicians at Safford are always professional and informative when I bring my vehicle in for service. The facility is always clean and they provide snacks and drinks. One of the best dealership and service staff that I’ve dealt with over the years. | Read Full Review
    1/30/2026 12:00:00 AM | Google
  • ★★★★★ Jack Kelly
    Great experience. Fast, easy and honored our deal. | Read Full Review
    1/30/2026 12:00:00 AM | Google
  • ★★★★★ Mary Polk
    | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ April Schantz
    My Service Rep Gwen was awesome. She kept me informed, coming by my little 'hanging out in the dealership waiting area office space' if I did not respond to the text updates. Thanks for answering all my detail questions with a friendly, informative approach ?? I appreciate it! | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Rodney purnell
    Great customer service!!! | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Suzanne White
    This dealership is fantastic! The staff are super efficient and friendly — and quick! I am so glad I found them. | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Paul Kuhn
    DO NOT take your trackhawks or any kind performance vehicles to this dealership, they will joyride and abuse your vehicle,, and try to cover their ass and say it’s not as bad as you think it is ask @thankucheese how his experience went here. Smh Safford! | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Peter Atherton
    Omar was fantastic!! Just a great person and was incredibly helpful. Really enjoyed working with him and team. Highly recommend the team and had a great experience. Thanks Omar!!!! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Brian F.
    I know Stalantis as a whole hasn't been doing great the past few years but the Safford Service department has been great with anything thrown at them so far. Easy appointments and great communication. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Annette Crawford
    Nice place, pleasant customer service received, however quote for work - parts and labor for (driver’s -sun visor replacement) extremely high. They do not price match, which is unfortunate (same part)! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Sominque Evans
    Great customer service!! | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ love-life -forever (loverboy!)
    | Read Full Review
    1/24/2026 12:00:00 AM | Google
  • ★★★★★ Marshall Groat
    Behzad was very helpful and got me exactly what I wanted | Read Full Review
    1/24/2026 12:00:00 AM | Google
  • ★★★★★ PotomacRiver E
    | Read Full Review
    1/24/2026 12:00:00 AM | Google
  • ★★★★★ Zack Hinkle
    I was torn whether or not to write this review but I think it's only fair to share my experience. I bought a 2025 Jeep Gladiator from them on 1/17/2026. It was a whirlwind process with a lot of avoidable mistakes, but people are human and stuff happens. I was kind and courteous throughout but I was treated extremely rude by their | Read Full Review
    1/24/2026 12:00:00 AM | Google
  • ★★★★★ David Gillis
    The service I was provided by the service team at Safford CJDR of Springfield was outstanding! Osbaldo was very responsive and set clear expectations throughout the process. They are extremely professional and I will be back. Thank you for taking great care of me and my jeep. Cheers! | Read Full Review
    1/23/2026 12:00:00 AM | Google
  • ★★★★★ Norris Middleton
    The thermostat replacement was not a good experience and not representative of the normally expected good service I have experienced in the past. | Read Full Review
    1/23/2026 12:00:00 AM | Google
  • ★★★★★ Miguel Mora
    I can’t say enough, I had the best car buying experience ever. From the moment we walked in you feel the relaxed environment in this dealership. The transaction was quick, smooth, professional. I will definitely go back for my next purchase | Read Full Review
    1/22/2026 12:00:00 AM | Google
  • ★★★★★ Margareth Griffin
    Service provider Drake was super nice and professional! Thanks and the text on the car walkaround video was nice | Read Full Review
    1/22/2026 12:00:00 AM | Google
  • ★★★★★ raheel afzal
    Very bad service Very bad customer service I drop my car and gave me wrong time | Read Full Review
    1/22/2026 12:00:00 AM | Google
  • ★★★★★ motaz abdin
    Excellent customer service, , Anibal is the best | Read Full Review
    1/21/2026 12:00:00 AM | Google
  • ★★★★★ Amy Fowler
    Stefan provided great information and service! Always happy when I get my Jeep cared for at Safford. | Read Full Review
    1/21/2026 12:00:00 AM | Google
  • ★★★★★ Brenda Sanchez
    Every time is getting worse | Read Full Review
    1/21/2026 12:00:00 AM | Google
  • ★★★★★ patriot 75
    Don't go here for any service whatsoever because they took my buddies track hawk for a joy ride and went 100 mph the job didn't even require the tech to go on a test drive | Read Full Review
    1/21/2026 12:00:00 AM | Google
  • ★★★★★ Jasmin Perez Carrillo
    Z the Finance Manager, is by far the most underrated associate, I have ever had. He’s honest and a trustworthy person that I had no worry when I brought my vehicle in. I appreciate hardworking people and most importantly I appreciate an honest person, especially when it comes to dealerships and the negative sigma that comes with it. | Read Full Review
    1/19/2026 12:00:00 AM | Google
  • ★★★★★ Jackie Kim
    | Read Full Review
    1/19/2026 12:00:00 AM | Google
  • ★★★★★ Bashir Dweik
    Great Service every time. Service advisors (Drake, Gwendolyn, Alexander,, etc.) are professional and accommodating, techs are knowledgeable and fast. | Read Full Review
    1/19/2026 12:00:00 AM | Google
  • ★★★★★ Sara Lansdown
    Service was good | Read Full Review
    1/19/2026 12:00:00 AM | Google
  • ★★★★★ Jamal Latore
    Amazing service from Safford Ram. Representative Drake made sure that all need and any Questions were answered. Keep up the amazing work. | Read Full Review
    1/18/2026 12:00:00 AM | Google
  • ★★★★★ charlene rogers
    The technician, Scott, was extremely helpful! | Read Full Review
    1/18/2026 12:00:00 AM | Google
  • ★★★★★ Albert Flores
    I started my car purchase by phone and completed it at the dealership. Omar was very helpful and made everything quick and straightforward. | Read Full Review
    1/18/2026 12:00:00 AM | Google
  • ★★★★★ Priscilla Cha
    Everyone is polite and timely. | Read Full Review
    1/18/2026 12:00:00 AM | Google
  • ★★★★★ Earl Rhodes
    Great service.Gwen answered all my questions and talked me through all the diagnostics findings. | Read Full Review
    1/18/2026 12:00:00 AM | Google
  • ★★★★★ Zack Hinkle
    This dealership was simply amazing, the pricing was fair, upfront and the response times were soooo fast! I did my purchase entirely from the comfort of my home, with them delivering my Gladiator and picking up my trade. I will say it was an exhausting way to shop, i had spent weeks narrowing down dealers with what I wanted and I t | Read Full Review
    1/18/2026 12:00:00 AM | Google
  • ★★★★★ Brian Fields
    Service is good. I would like to hear a greeting as you step out of the vehicle vs we will be with you in a moment. Example; Good morning or afternoon welcome to Safford we will be with you in a moment. | Read Full Review
    1/18/2026 12:00:00 AM | Google
  • ★★★★★ Eddie Monroe
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    1/17/2026 12:00:00 AM | Google
  • ★★★★★ Anthony
    | Read Full Review
    1/17/2026 12:00:00 AM | Google
  • ★★★★★ Alex Collins
    Service Advisor (Stephon) took care of my immediate concern and got issue fixed. I called in a few days prior, did not lock in an appointment and Stephon said when you are able come see me and I will take care of your concern. | Read Full Review
    1/17/2026 12:00:00 AM | Google
  • ★★★★★ Amanda
    Very happy with our care here. I’ve had the pleasure of receiving customer care from several on their team: Drake, Osbaldo, Brett, Hector & others! They’ve always done right by us over the years. I highly recommend! | Read Full Review
    1/17/2026 12:00:00 AM | Google
  • ★★★★★ Greg Moreno
    Quick check in, super friendly, kept me updated on vehicle status. Clean facility. Overall, great experience. | Read Full Review
    1/17/2026 12:00:00 AM | Google
  • ★★★★★ Marion
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    1/17/2026 12:00:00 AM | Google
  • ★★★★★ Hamid Emami
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    1/14/2026 12:00:00 AM | Google
  • ★★★★★ Lauren R
    So grateful and appreciative to the team at Safford for getting the recall done on my jeep. RJ is fantastic and went above and beyond to keep me updated about appointment availability and rental car options so the service could be done. Aaron then did a great job keeping me updated while the work was being done. Had an incredibly pos | Read Full Review
    1/13/2026 12:00:00 AM | Google
  • ★★★★★ Cedric Wins
    | Read Full Review
    1/13/2026 12:00:00 AM | Google
  • ★★★★★ Alice Carter
    The technician was very courteous and explained the necessity repairs to ensure that I understood the work required. | Read Full Review
    1/13/2026 12:00:00 AM | Google
  • ★★★★★ Penny Marvin
    Beyond pleased with my service at Safford Jeep. After an absolutely awful experience with Ourisman Jeep in Woodbridge, I went to Safford and they exceeded my expectations! Stephon gave me regular updates with full transparency throughout the entire process. He understood the inconvenience of not having my vehicle, ensuring that I cou | Read Full Review
    1/13/2026 12:00:00 AM | Google
  • ★★★★★ Jon DeWitte
    Gwen was my service representative and was professional, friendly and represented Safford well. The service dept. also had a very comfortable waiting room. | Read Full Review
    1/12/2026 12:00:00 AM | Google
  • ★★★★★ Tracy Stephan
    | Read Full Review
    1/12/2026 12:00:00 AM | Google
  • ★★★★★ chrissy hogan
    A big thank you to Jason, Matt and Mir. These guys were a pleasure to work with. Very professional and friendly. | Read Full Review
    1/10/2026 12:00:00 AM | Google
  • ★★★★★ Sepehrdad Badei
    The entire team was professional, honest, and easy to work with from start to finish. They were knowledgeable, transparent about pricing, and never made me feel pressured. The process was smooth, efficient, and well organized, which I really appreciated. I’m extremely happy with my Jeep and would highly recommend Safford Springfield | Read Full Review
    1/10/2026 12:00:00 AM | Google
  • ★★★★★ Judith Peterson
    The work was done within the predicted time. Stephon treated me very friendly and professionally. | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ Kevin Ellis
    I needed a radiator replacement. Decided to come here and I’m glad that I did. Very professional, clear communication every step of the way. These folks are my go to auto services now. Highly recommended. | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ Lauren Flynn
    Fast service and expert assistance. | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ greg hotz
    | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ BarBak
    ?? WARNING ABOUT WARRANTY WORK AT THIS DEALERSHIP ?? Use extreme caution when dealing with this dealership’s service department—especially for warranty or recall repairs. We brought two vehicles here for warranty work and have had nothing but problems. What should have been straightforward warranty repairs have now turned into a situ | Read Full Review
    1/9/2026 12:00:00 AM | DealerRater
  • ★★★★★ Stephen Ruth
    | Read Full Review
    1/8/2026 12:00:00 AM | Google
  • ★★★★★ Ki Lee
    | Read Full Review
    1/8/2026 12:00:00 AM | Google
  • ★★★★★ Chloe B
    I had a car emergency during a road trip and staff, especially Gwen, was extremely understanding and helpful! Gwen kept us updated throughout the entire process. Car was in and out in a matter of hours. Thank you! | Read Full Review
    1/8/2026 12:00:00 AM | Google
  • ★★★★★ Christoffer T. Knutsen
    | Read Full Review
    1/8/2026 12:00:00 AM | Google
  • ★★★★★ a colon
    Stephon was excellent. Very responsive and knowledgeable. | Read Full Review
    1/8/2026 12:00:00 AM | Google
  • ★★★★★ Blake Litton
    | Read Full Review
    1/8/2026 12:00:00 AM | Google
  • ★★★★★ QUINTENZEIGLER2
    Safford CDJR of Springfield has the Best Service Department in the DMV. My advisor Drake is #1 | Read Full Review
    1/6/2026 12:00:00 AM | DealerRater
  • ★★★★★ Norman Johnson
    I have been with Safford for over 12 years and they have always been extremely professional. My most recent experience with my representative was very good. The service has been even better after their move to their current location. They were very busy but they finished in a little over an hours. The only issue I had was the video | Read Full Review
    1/5/2026 12:00:00 AM | Google
  • ★★★★★ Douglas Powell
    Very professional staff. I am a first time customer for service and was very impressed with how quickly the work was done. | Read Full Review
    1/5/2026 12:00:00 AM | Google
  • ★★★★★ Carlos
    Alex and his service team were excellent and attentive to my DD 392 when I came into for service today. It is the main reason I made the drive to this dealership because his Team never disappoints during my visit, every efficient service and makes sure you’re back on the road in no time! Thanks team | Read Full Review
    1/5/2026 12:00:00 AM | Google
  • ★★★★★ Akye Butcher
    Great service always! | Read Full Review
    1/5/2026 12:00:00 AM | Google
  • ★★★★★ John Bonsell
    Beat service department I have ever used. Absolutely professional and friendly. | Read Full Review
    1/5/2026 12:00:00 AM | Google
  • ★★★★★ Mair Brady (Mair)
    This review reflects documented events. While my niece’s Jeep was in Safford’s care for service, her custom spare tire cover was slashed, and bolts securing the spare tire were missing when the vehicle was returned. This is property damage and a safety concern, as an unsecured spare tire creates a real risk while driving. Safford a | Read Full Review
    1/5/2026 12:00:00 AM | Google
  • ★★★★★ Cassandra Potler Korik
    Safford CDJR Fiat of Springfield made my son’s 5th birthday absolutely unforgettable, and the experience speaks volumes about the level of care they bring to every interaction. I initially reached out because my son is absolutely obsessed with Ram pickup trucks and all he wanted for his birthday was to see some “real Rams” up close. | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Jason Thomas
    Fast and friendly service communication was good | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Erin Powell
    I’ve been a loyal customer of this service center for years, but this will be my last visit. During my recent service on Saturday, Jan. 3, 2026, the mechanics went through my personal belongings in the vehicle and opened and stole groceries from my trunk. This behavior was not only unprofessional but also deeply invasive, especially | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Aaron Rock
    | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Olivia Hurst
    | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ German Medrano
    I was planning on test-driving a Type R, and the manager, whoever he was, said no. Instead, the salesperson said for me to go to Dominion Raceway in Richmond because they don't run a racetrack, which makes zero sense never heard of someone buying a car before test driving it. What a joke. | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Joshua Dozier
    Just watched a video of a gentleman who went to get a thermostat replaced and the technician drove his car above 85 miles an hour on the highway. No apology for what he did no accountability. | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ John Stephenson
    All good and I appreciate their locating Saftey issues during a general Oil change. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Jen McDonough
    Wonderful experience with everyone involved. Quick to respond, honest and true to the pricing. Thank you! | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ OSCAR GEORGE
    My experience was great. The sales man Jason and the finance manager did everything they could to get me in my truck at the payment I wanted. Walked out with a 2026 bighorn 1ton dually! | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Michael Malone
    | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Dianna Toler
    Aaron was incredibly understanding of my frustration with my Jeep Wagoner. He followed up with me several times as my car was in for service. I am still not convinced my Jeep is fixed after the issues I have had in the year and a half of owning the car but the service department was very helpful. . | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ German Noriega
    Great attention, process very easy and fast. | Read Full Review
    12/31/2025 12:00:00 AM | Google
  • ★★★★★ rondie
    Service on my vehicle has been poor. Time of repair on average for my vehicle has been 15 days. It appears that your team cannot service my vehicle in a timely manner and creates a large inconvenience along with the primary vehicle failure. I am not very confident in the team's ability to effectively service my vehicle and the abilit | Read Full Review
    12/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ Adam Dickerson
    | Read Full Review
    12/30/2025 12:00:00 AM | Google
  • ★★★★★ Mrs. T
    Safford is always courteous and on time. I was in and out in no time with my appointment! Thanks to Stephon my service adviser who answered our questions.!! | Read Full Review
    12/30/2025 12:00:00 AM | Google
  • ★★★★★ Cherokee Ya
    This service department really Worst. I asked from service department about loner car or rental car (because I have warranty) them 8 times this year. They never gave me. I bought car from them. But every time they ignored. Other Jeep dealerships setup loner car when I dropped for service. HIGHLY I say, this is worst service departmen | Read Full Review
    12/30/2025 12:00:00 AM | Google
  • ★★★★★ rhonda brown
    | Read Full Review
    12/29/2025 12:00:00 AM | Google
  • ★★★★★ A. Amri
    Excellent service from a nicely renovated dealership. Annibal in service was very professional and on point. | Read Full Review
    12/29/2025 12:00:00 AM | Google
  • ★★★★★ Tae Kim
    I visited this dealer for a recall service and to fix a battery drain issue. The service advisor was polite and friendly. However, after the service, I noticed a small dent on my rear bumper, and the driver’s side floor was left covered in mud. They apologized and promised to repair the dent. I cleaned the mud myself. Next day I rec | Read Full Review
    12/29/2025 12:00:00 AM | Google
  • ★★★★★ Anna Rain Caballero
    I love Safford for my Jeep’s service. They are so quick with great communication. The shuttle service is great too! | Read Full Review
    12/28/2025 12:00:00 AM | Google
  • ★★★★★ MJEANJG3
    Mr. Stephon provided excellent customer service and kept me know informed of the services and obtained the part that I needed very expediently. Unfortunately I had to reschedule my service date dute to contracting the Flu. My service was still accomplished directly upstairs n my rescheduled date. He is certainly an asset to the Staff | Read Full Review
    12/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ mary buck
    Purchasing my new Willy’s Wrangler was a breeze. Jacob was incredibly responsive leading up to the purchase as I was looking at several different dealerships and models. Once on site, the negotiation process was very straight forward as their online price was better than several other dealerships and they honored two affiliate progra | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Bob Lobaw
    Great experience. Everyone there was so helpful, and great to work with | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Ril
    I have found Chris Modesitt to be unprofessional, condescending, entitled and rude. I would never work with this individual in the future. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Jordan frye
    ?? WARNING ABOUT WARRANTY WORK AT THIS DEALERSHIP ?? Use extreme caution when dealing with this dealership’s service department—especially for warranty or recall repairs. We brought two vehicles here for warranty work and have had nothing but problems. What should have been straightforward warranty repairs have now turned into a sit | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Allen Partlow
    I had a good expedience with Safford purchasing. They were knowledgeable and helpful but not pressuring. I believe I got a fair price. I’d always like better; who wouldn’t. My salesman was a complete gentleman and made me feel like my business was valued and I could trust his input. | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Janane El Hajji
    Thank you Mahmoud for your patience and for making the purchase of my dream car so smooth and pleasant , excellent customer service | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ ehilz
    The timely performance of the Service work that we had done there did not meet our expectations. | Read Full Review
    12/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ Adam Nestor
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    12/24/2025 12:00:00 AM | Google
  • ★★★★★ Janane El Hajji
    | Read Full Review
    12/24/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Myers
    Very excellent service and price. Advisor was great at keeping me informed and getting me back on the road in one day! | Read Full Review
    12/23/2025 12:00:00 AM | Google
  • ★★★★★ Drow Bell
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    12/23/2025 12:00:00 AM | Google
  • ★★★★★ Roman Chrost
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    12/23/2025 12:00:00 AM | Google
  • ★★★★★ Robert Walters
    | Read Full Review
    12/23/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Ryan
    Very helpful and patient. Good communication through your the service. | Read Full Review
    12/23/2025 12:00:00 AM | Google
  • ★★★★★ Paige T
    Francisco & Alex always show top notch service! They provide open availability, quick check in & services while keeping me updated throughout my visit every time! | Read Full Review
    12/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ brandireden
    Very communicative, understood what I needed, and don't try to tell me I needed more than then I really needed too | Read Full Review
    12/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ Cuda_Guy_72
    The time to do the work seemed a little excessive. I know the service department was very busy that day. The repair seems to have worked. One issue though is now my start/stop does not function at all and it was functioning fine before the repairs. | Read Full Review
    12/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ mrkalucas1
    I had a great experience with Safford CJDR. Stephon was very helpful. I was recommended by Anibal. | Read Full Review
    12/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ bfaith11762
    Aaron was great! He was very professional with exceptional customer service! I would also like to mention Gwin as she was the only person checking people in that day at first and she was so nice to everyone. Thank you for being so kind! | Read Full Review
    12/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ PWASKEWICH
    Everybody at Safford is professional and courteous. Special thanks to Gwen Holzer & Alex Alvarado in the Springfield VA Chrysler dealership for taking good care of my truck and only doing the necessary repairs unlike other Non Safford dealerships. Thanks again .. I am a true Safford customer | Read Full Review
    12/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ BENJAMIN.P.CURRIER
    The buying process was outstanding. Freddy in the sales department and Z in the finance department were very professional. | Read Full Review
    12/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ JIMMYARCHIBEQUE
    The staff is friendly and professional. It’s a no brainer coming here to service my truck. | Read Full Review
    12/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ Dan
    A simply oil change, tire rotation, and state inspection should not take almost 3 hours, but that's common at Safford. I had an appointment for 7:00 am, but it seems like the typically way overbook appointment time slots so you should have no expectation they will come close to working on your vehicle at your appointment time. This h | Read Full Review
    12/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ foxrh10
    Great experience getting my Ram serviced at Safford. Big Thank you to Aaron for ensuring things went smoothly during my visit. Aaron’s dedication to service is superb and I appreciate his efforts to ensure customer satisfaction is achieved. | Read Full Review
    12/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ mechele.west
    Great customer service. Drake kept me in the loop of what was going on and explained to me what needed to be done with my jeep. Also, connected to with finance about other available services. | Read Full Review
    12/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ oniedaddy
    Great sales team. Willing to work with you to get the best price. Know before you go, however their team is great. Thanks Charles | Read Full Review
    12/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mechele (Diamond 4_1)
    Great customer service. Drake kept me in the loop of what was going on and explained to me what needed to be done with my jeep. Also, connected to with finance about other available services. | Read Full Review
    12/20/2025 12:00:00 AM | Google
  • ★★★★★ welder23
    The staff was friendly and polite. 4 stars instead of 5 for my visit because they forgot to complete my complimentary car wash and they don’t work the Jeeps 5th tire into the tire rotation, unless you pay extra. | Read Full Review
    12/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ jpgrenovations
    Over promise and under deliver. Sold me a $6,500 maintenance contract only to make me wait 4 hours for a scheduled oil change and inspection. Happens every time I go there. Last time it took 3 hours for someone to make a warranty repair by replacing a small piece of plastic on the dash. Should have taken 10 mins. | Read Full Review
    12/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ the4th
    A very large change from my past visit. I suppose we (the dealership as a whole and myself) needed to learn about each other. Gwen was very attentive to my needs and had a can do attitude. Everything was seamless including the loaner/rental. My vehicle was serviced and it drives well. I am concerned about the rising service prices ($ | Read Full Review
    12/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ kra2829
    Service appointment went very well. The service staff Drake, Francisco, and Alex are always friendly and helpful. There was one follow-up call from (I think) Ximena that was very difficult to understand. She spoke very fast, with a heavy accent and was inaudible. But overall, a good visit. | Read Full Review
    12/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ mpepe37
    Excellent service, friendly personnel. Service Advisor, Anibal Benitez was great, provided very helpful adice. Easy scheduling. Quick service. | Read Full Review
    12/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ junkkmg
    Drake and the team at Safford was amazing! I was able to take my car in immediately after I had been receiving a maintenance alert. They explained everything to me and got the work done quickly! Thanks everyone! | Read Full Review
    12/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ Ella Messick
    Aaron was great!!! | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ Ben Currier
    Freddy in sales was outstanding to work with! | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ keflowers1
    The team always gets the job done and provides good customer service. One major benefit for me is the shuttle to work. However, sometimes the drivers aren’t available. I understand how tough staffing is. Though, that can sometimes be a major inconvenience for me as I drop my car off in the morning with a scheduled appointment and req | Read Full Review
    12/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ Angela
    Customer service was great. I had an oil change and stayed in the customer lounge. My wait time was not excessively long. Once service finished they also washed my vehicle. | Read Full Review
    12/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ oscar7231
    Took in my Truck for a recall and a check up on transmission delay which is still under manufacturers warranty. Recall was done at no charge as it should be however service rep said there shouldnt be any charges on checking the transmission since it was still under warranty unless its a software issue which i agreed on as long as he | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ Jake Green
    I would not recommend this dealership to anyone. Typically corporate owned dealership. Poor service and horrible communication. | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ jesgetme
    came to the dealership to see about a service electronic throttle was suggested to replace a map sensor, which was 400 and some change the next day I still have the same code. Come back to the dealership and then it suggested that I replace a clip on the ECU, which would ring out about 1500 or so at this point it seems like we're jus | Read Full Review
    12/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ krstheone
    Excellent so far, over the years Excellent so far since 2021...great customer service when I bring my jeep in for service | Read Full Review
    12/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ Carrollcedric
    I had an excellent experience when I brought my vehicle in for repair 11 Dec 25 . Francisco highly knowledgeable and kept me informed during the process. I would recommend anyone taking their vehicle their service. | Read Full Review
    12/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ v.samuels00
    The dealership was very helpful with my vehicle. My service advisor was very knowledgeable even with my constant calling. | Read Full Review
    12/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ CFSARDO
    As always Safford exceeds expectations. Even though I only went in for an oil and filter change they got me.out in less than an hour. Fast, friendly, expert service. | Read Full Review
    12/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ lbecker5
    The Safford team are very good at figuring out the appropriate service. This is important to us as we keep our vehicles for a long time. | Read Full Review
    12/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ dhopkinsjr24
    My experience was quick and easy. No pressure, just good follow up. Made sure I was able to make my purchase while there was a lot of interest from other buyers. | Read Full Review
    12/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kschnabel14
    Easy drop off and pickup. Was communicated well as my Jeep was getting serviced They did a good job | Read Full Review
    12/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ sdh90136
    They were efficient, courteous and fast. They listened to my requests and took care of each one. | Read Full Review
    12/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Artrez L. Ewing
    Gwen was very professional and informative of services provided. Shuttle drivers were professional and safe drivers. Great experience ??.. | Read Full Review
    12/17/2025 12:00:00 AM | Google
  • ★★★★★ wilson ontiveros
    Pretty good service at service department. Thank you. | Read Full Review
    12/17/2025 12:00:00 AM | Google
  • ★★★★★ Juny Gonzalez
    | Read Full Review
    12/17/2025 12:00:00 AM | Google
  • ★★★★★ Danny ADAMS
    I had a very positive experience at Safford. | Read Full Review
    12/17/2025 12:00:00 AM | Google
  • ★★★★★ KAREN DALE
    Francisco was a great service advisor!!! | Read Full Review
    12/17/2025 12:00:00 AM | Google
  • ★★★★★ Ahmad Bilal Ahadi
    I had a great experience buying my car from Safford. Behzad Waheedi was professional, honest, and helpful throughout the entire process. They explained everything clearly, answered all my questions, and made the purchase smooth and stress-free. I’m very satisfied with my car and would definitely recommend this dealer to others. | Read Full Review
    12/17/2025 12:00:00 AM | Google
  • ★★★★★ Darryl Gagnon
    Stafford Dodge definitely treated me good this time around. They solved all the problems. Set up service and everything got done like I wanted. Drake my customer service rep was outstanding. Listen to everything I had to say about the truck and the problems it was having! Took the truck in diagnose the problems and repairs were done | Read Full Review
    12/17/2025 12:00:00 AM | Google
  • ★★★★★ DennisOakley7951
    Service was great other than I wanted the truck washed after service was complete. Truck wasn't washed initially until I went back in and said something. Service rep said the service ticked stated to wash- Service rep took the truck through the wash himself. Great customer service from the rep | Read Full Review
    12/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ PAUL.BRAKEFIELD
    The oil change was great. The person that I worked with was very helpful and nice. He helped me schedule an appointment for my wife's Jeep. | Read Full Review
    12/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ darrend.burton
    I hope this message finds you well. I am writing to express my concern regarding a recent service experience at your dealership. I have been a loyal customer for over 10 years and have purchased two vehicles from [Dealership Name]. However, my recent experience has been disappointing. Issue Details: • Radio Problem: My vehicle’s radi | Read Full Review
    12/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ abramsm99
    Stephon communicated well and ensured high quality repair Brake repair was done well. Was able to pay with debit card to avoid 1.5% credit card fee. | Read Full Review
    12/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ mmcginley1120
    As always it's a smooth easy drop off and pick up. I'm always kept up to date on status and what's going on. I have nothing but appreciation for the Safford team! | Read Full Review
    12/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ thipturbo
    Thank you very much for your great services. And your team are very good knowledgeable | Read Full Review
    12/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ Diamond Gardner
    | Read Full Review
    12/15/2025 12:00:00 AM | Google
  • ★★★★★ Victor Berry
    | Read Full Review
    12/15/2025 12:00:00 AM | Google
  • ★★★★★ M MMK
    Anibal K what is helpful and professional on the phone as well as in person. He made it easy to follow through with the appointment even though I had to cancel the One. He was accommodating and professional. | Read Full Review
    12/15/2025 12:00:00 AM | Google
  • ★★★★★ LAMAR.PALMER
    The wait is always long no matter what kind of service is being done. Feels like no one cares you are waiting for your vehicle. There's a "it gets done when it's done" attitude. Service is getting worse each and every year. Can't wait for AI to start working on my car. | Read Full Review
    12/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ khart1164
    The services needed has never been a problem. Their timing is very reasonable. The service managers are very attendant. | Read Full Review
    12/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jimmy Calais
    | Read Full Review
    12/14/2025 12:00:00 AM | Google
  • ★★★★★ SANTIAGO ALEJANDRO FORERO SAENZ
    The service was excellent, from the very beginning I felt very comfortable. Special thanks to Mohamed, he has an amazing, positive energy and is very professional. You can tell he truly enjoys what he does. Highly recommended! | Read Full Review
    12/14/2025 12:00:00 AM | Google
  • ★★★★★ patrickgaspar
    Fantastic customer service agent!! Very kind , explained and answered all my queries. Made my wait very comfortable and pleasant. Could not ask for more. | Read Full Review
    12/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ anthony.harrison1
    Very professional. The service was great quick and fast. Also dependable. I have used for a number of years | Read Full Review
    12/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ diggs316
    Elizabeth, Matt and Mir were great. I worked with Mir the last time I brought a vehicle from Safford and was impressed that he remembered us. That’s a good feeling. And Elizabeth was very professional and assisted throughout the process of finding me what I wanted. | Read Full Review
    12/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ alvinellington
    Awesome service addressed my recall and pickup my vehicle. Very efficient and customer service was on point | Read Full Review
    12/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ Vincem3
    Service Advisor Stephon Benjamin was very professional and helpful in getting my Jeep taken care of in a timely matter without and appointment , as all of my services have been with Safford CDJR of Springfield. | Read Full Review
    12/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ TRISHRIVERA31
    Always do the best to help out and are positive. Definitely will be coming back with my vehicle. | Read Full Review
    12/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ Speedy1821
    Very humble person He helped me with my vehicle when I needed the most help, compassionate person who stop what he was doing before working hours to help me with a vehicle. | Read Full Review
    12/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ Darryl Foust
    This is definitely a 5 star dealership. Buying cars can be a pain, but the folks at Safford CDJR made my experience easy. They were very upfront and honest and will work to get you the best deal. | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ Leon Mcmanus
    I always get the best all around service. No matter what. | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ Joe P.
    Visited Safford CDJR to diagnose my JGC for an intermittent 'Service Transmission' EVIC message and VA Inspection. Communication was impeccable thanks to Advisor Osbaldo Velis. Very professional with clear explanations of services. Well done. | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ ilija ristic
    Perfect customer service, always on time and reliable | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ Neal
    The Jeep service center at Safford continues to deliver with quality customer service and qualified skilled technicians. I have been very impressed with this dealership from the appointment process through my vehicle service and being acknowledged as a valued customer at the end. | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ amanda swecker
    | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ Maher Frijat
    I always appreciate the service and customer oriented team | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ Kathy Hart
    My experiences are always positive with you during my car repair 5 | Read Full Review
    12/10/2025 12:00:00 AM | Google
  • ★★★★★ Hercules
    Drake and staff at Safford Chrysler Jeep Dodge of Springfield are very professional, I was pleased with the service they provided and would definitely recommend anyone to go there. Thanks for wonderful service Drake and staff ?????????? | Read Full Review
    12/10/2025 12:00:00 AM | Google
  • ★★★★★ Trisha Foster
    Easy scheduling, clean & cozy customer waiting area, free shuttle service to nearby areas, friendly staff, quick turnaround. | Read Full Review
    12/10/2025 12:00:00 AM | Google
  • ★★★★★ Abraham Musa
    Good experience and friendly staff | Read Full Review
    12/9/2025 12:00:00 AM | Google
  • ★★★★★ S Brown
    Anibal is the man! | Read Full Review
    12/9/2025 12:00:00 AM | Google
  • ★★★★★ Elsy Reyes
    Good experience and did everything quick | Read Full Review
    12/8/2025 12:00:00 AM | Google
  • ★★★★★ Deanna Hickman
    Great service from Anibal! He updated me throughout the process and made everything easy. | Read Full Review
    12/8/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Scott Lisi Sr
    Safford Ram maintenance was great. Gwen and the technicians took good care of my Ram and me. | Read Full Review
    12/8/2025 12:00:00 AM | Google
  • ★★★★★ Emery Breznai
    Needed a battery replaced, got an appointment right away. The service advisor, Drake was great from check-in to check-out keeping me informed of the progress the entire time. The waiting area is great! | Read Full Review
    12/8/2025 12:00:00 AM | Google
  • ★★★★★ markomitrovicrs
    I have been working with Drake service advisor for a long time and he is the main reason I am coming back to SAFFORD CDJR. 5 star service. | Read Full Review
    12/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ Speedy1821
    GM was amazing. Thanks to him I got a new vehicle. He was humble and awesome. | Read Full Review
    12/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ GHMEYER3342
    Maintenance finished ahead of time Car running well Service rep very helpful and explained all repaird | Read Full Review
    12/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ VF
    Customer friendly, and fast professional service! I arrived on-site with no appointment and was taken care of. | Read Full Review
    12/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ sdanfora
    Alex and Gwen are the most professional individuals I’ve worked with kept me updated on my vehicle Dealership was very clean organized at home was friendly definitely 10 star plus | Read Full Review
    12/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ C Santana
    Alex Alvarado kept me in the loop throughout the repair. | Read Full Review
    12/6/2025 12:00:00 AM | Google
  • ★★★★★ Herson Torres
    | Read Full Review
    12/6/2025 12:00:00 AM | Google
  • ★★★★★ Alizon Lopez
    My husband and I went for a truck we agreed that they would call us to go pick it up for more than a week and they didn't call us and they didn't tell us the reason why they don't want to give us the truck they just left us like that without saying anything we called and the boy only tells us that finance doesn't answer what a disapp | Read Full Review
    12/6/2025 12:00:00 AM | Google
  • ★★★★★ formerlyemployed
    I feel comfortable when I visit due to my relationship with Alex. Alex is friendly and professional. | Read Full Review
    12/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ GJT4914
    Very pleasant. Was given a ride home and a ride back to dealership. Was told what vehicle needed and everything was done. | Read Full Review
    12/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ scnjgooch
    Professional and friendly staff, great service, great waiting room with WiFi and working space. I never feel pressured or upsold on services. | Read Full Review
    12/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ james.latoff
    Anibal was great! Very honest and straightforward. I look forward to working with Anibal for years to come and keeping my Fiat on the road. | Read Full Review
    12/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ SLDADAMO1
    Drake was a great service advisor. He was knowledgeable, polite, and did all things in a timely manner. We appreciated everything about the process except the price. Based on internet searches on what our service should have cost, Safford over-charged by 15-20 percent. | Read Full Review
    12/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ YGIPSON0
    Overcharging for items that are covered under the vehicle warranty. Second time they have tried to slide in cost to perform work that is already covered. | Read Full Review
    12/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ David haigh
    | Read Full Review
    12/4/2025 12:00:00 AM | Google
  • ★★★★★ 1ibigrog
    Everything went just fine. Price was OK. A little surprised to see they don’t top off all the fluids i.e. coolant. | Read Full Review
    12/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ STEPHEN_SARKER
    it was good i am satisfied. Everything was timely.. i like it .. Every body very friendly | Read Full Review
    12/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ Josh
    They were very helpful and knowlagable. I will be using Stafford in the future. Thanks | Read Full Review
    12/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ Frank Cebello
    As always, I am very pleased with the service I receive from the Safford Service team. I can always rely on Gwen and RJ to arrange a convenient service time, to keep me apprised of progress and any additional work needed, and ensure that service is timely. The customer waiting area is also well maintained, and very comfortable with b | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Scott Gooch
    I recently moved to Maryland, but I choose to come back to Safford for the service of my Grand Cherokee. I had the BG Driveline service today. From start to finish, they were done in 1 hour. The staff are always professional and friendly. My service advisor even looked up the best online coupon for me to save me a few dollars. The wa | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ John Allen
    I went to this dealer to see options for a new RAM truck. I needed to see subtle differences between a couple higher end models. The sales person was very helpful and was quickly able to show me a couple of trucks that fit my requirements. He understood the options and differences of each model. Allowed me to test drive various model | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Monica Buek
    Enjoyable experience | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Chris Mills
    | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ kiekar
    The manager at the services and the service personnel were professional and courteous. Thank you. | Read Full Review
    12/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ kdjhsj
    Service department strives to keep great communication during all phases of the process which is highly appreciated; staff is friendly and welcoming and works hard to accommodate the customer. | Read Full Review
    12/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ soright
    Excellent service from advisor, manager, and mechanic. 5 stars and would return in the future | Read Full Review
    12/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ alvinellington
    Awesome and flexible with my issues. Iwas very satisfied with the service and accommodations to pick up my vehicle | Read Full Review
    12/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ jonathan.street
    Best customer service best customer service best customer care best customer care best customer care | Read Full Review
    12/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ joed
    Very nice facility with a very professional team. Always a pleasure to bring my car back for service. | Read Full Review
    12/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Samuel Gyasi Nimako
    Not much talk, very, very excellent services. I rate them 100% | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ BAR-KELLY
    In and out with a comp wash | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Dien Le
    Great service | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Recon Exp
    I purchased a cargo Van from Safford CJDR of Springfield and I am getting it maintained at their service department. The team has been a pleasure to deal with thanks to their high focus on service and customer experience. They are not only empathetic when it comes to solving customer problems, they are willing to go extra mile to hel | Read Full Review
    12/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ mmburns95
    I've taken my 2022 Jeep Wrangler 4XE to Safford since I bought it and I'm happy with the work they've done on my Jeep. | Read Full Review
    11/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ amcunn407
    I've taken my 2014 Chrysler "S" to Safford CDJR of Springfield and have been thoroughly happy with the service since I moved into the area since 2018. Everyone has been professional and very friendly. I have nothing but great reviews for Safford. Great job! | Read Full Review
    11/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ ppetty1
    Friendly, customer friendly, reliable, and four more words to make minimum word count etc etc | Read Full Review
    11/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ randy.s.huffman
    Everyone was respectful and helpful provided provided updates and information that was needed for the repairs that were being made. Everything was great thanks. | Read Full Review
    11/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ Riddlens
    The General Manager George Malone and his team are top notch! The entire experience was flawless and fast! | Read Full Review
    11/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ lonnystaten
    Great fast service. Great advisors got me in and out. Had a rental while car was being serviced | Read Full Review
    11/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ James Thompson
    Grateful for the expedited service. My truck was towed in with an unknown electrical issue. The team quickly diagnosed the problem, presented me with options, and then completed the repairs all within a few hours of me contacting them. I especially want to thank Anibal for keeping me informed throughout the process, his professional | Read Full Review
    11/29/2025 12:00:00 AM | Google
  • ★★★★★ Olivia Wooden
    Such a great experience. The car was ready for my test drive when I got there. Washed and gassed up and ready to go. With the car and checkout was a breeze. Highly recommend O’Neill and the Safford staff. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Alfredo Garcia
    Took my car for State inspection without an appointment. I received an excellent service. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ J.C Jackson
    My new favorite Jeep dealer | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Larry Ballard
    | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Mulder
    Easy appointments and timely service' Great customer service and good value for work performed Thanks | Read Full Review
    11/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ fbrewer1
    Ms. Gwen Holzer, is an absolute professional! Her expertise should be emulated by her peers!! Please pass my gratitude to her for her sharing her skills with me. franklin brewer | Read Full Review
    11/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ rainbowpainting7
    great dealership where I don’t encounter any issues as other dealership that I’ve gone to. highly recommend. | Read Full Review
    11/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ AARONCOLLIER66
    Great service, thanks to Mr.Alex Alvarado. My RAM was in and out at a great time | Read Full Review
    11/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ MIDALLEN2
    They are accommodating and pleasant and get you on your way in good time. Great experience. | Read Full Review
    11/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ logmarine
    Service Advisor (Francisco) was professional, knowledgeable and courteous. Tech was great! Dealership is always clean and organized. Highly recommend this dealership for service and I’ll be using them for my next t new car. | Read Full Review
    11/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ John Cov Jr.
    The service team was polite and professional. I arrived for my appointment and everything was completed within 120 minutes. | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Mandy Runkle
    | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Dan McElroy
    Tremendous service from the friendly text reminders, the call to confirm the service being done, and the reception by Gwen. Totally professional from start to finish. Received text/emails on the progress, if there were any recommended services, with follow-ups throughout the day. Overall...fantastic job by the entire Safford Jeep S | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ HAYESRS0
    The Safford team was direct, honest, and wonderful to work with! I highly recommend them. | Read Full Review
    11/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ Dave
    Fast and efficient service. They had me out the door within an hour or 2 of getting there and all services completed at the price agreed on. | Read Full Review
    11/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ mikeggert
    As usual, my service experience was very pleasant. Problem sorted out and I was given some options. I deal mostly with Gwendolyn but Francisco and Anibal are also very nice and caring people. A Jeep is a bit more challenging to maintain than a Honda or Toyota but it’s my adventure wagon that doubles as a commuter… wouldn’t own any ot | Read Full Review
    11/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ mcaraang2011
    Gwen met me at my car and drove my vehicle in, a service that was new to me and very much appreciated. The communication throughout was great and was out of there in 1.5hrs. Awesome service, good coffee, and comfortable place to wait and get some work done. | Read Full Review
    11/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ rwpnavy22
    My experience for getting service for my jeep was fantastic. Drake was absolutely critical to that experience. I would highly recommend your dealership to others for servicing their vehicles as well. I look forward to doing business with your dealership in the future. | Read Full Review
    11/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ SCOATES32
    Every time i come here, i am helped immediately! Every time i call, they always answer. I have never had any problems when coming here. | Read Full Review
    11/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ barbgoodwill
    Drake was professional and friendly. He made sure I understood with the mechanic reported about my jeep. | Read Full Review
    11/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ Elpacori
    Attention was great and quick service, Osbaldo did great explaining the process. Waiting office very confortable | Read Full Review
    11/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ RJP
    In over 50 years of taking vehicles to dealership service departments, Safford CDJR tops them all in terms of service. My dad taught me to service my cars, so I understand how to pay attention to detail when performing the work, so I give a lot of attention to the servicing requirements of both of my Jeeps. I would not trust my Jeeps | Read Full Review
    11/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ HEIDICOXJRC
    Good communication, answered my questions, transparency Francisco answered my questions, responded quickly to my calls and questions and was transparent which is important to me. | Read Full Review
    11/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Benjamin Correa
    I’d like to recognize and thank Osbaldo for his excellent service. His professionalism, willingness to help, and positive attitude truly stand out. He consistently goes above and beyond to ensure everything is handled efficiently and with great care. Outstanding work. | Read Full Review
    11/23/2025 12:00:00 AM | Google
  • ★★★★★ Kyle Goodall
    Drake was very attentive, professional, and respectful. 10/10 would recommend the great customer service I received today. | Read Full Review
    11/22/2025 12:00:00 AM | Google
  • ★★★★★ Stacy Nelson
    | Read Full Review
    11/22/2025 12:00:00 AM | Google
  • ★★★★★ kennetht1975
    Gwendolyn was very attentive and helpful with getting my service request processed as well as getting me a shuttle to the mall while the service was being done. | Read Full Review
    11/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ TOMFVITALE
    Everything was efficient and went great Everybody at the dealership were accommodating and courteous, great job. | Read Full Review
    11/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ LARONDA.BRYANT09
    Gwen is my service advisor and provides me with exceptional customer service. She makes sure my vehicle is taken care of. Thank you Gwen | Read Full Review
    11/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ [email protected]
    I had an unexpected issue and they fit me in their schedule with no appointment | Read Full Review
    11/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ [email protected]
    Drake and Alex were very helpful to get my ram pro master van repaired. They did it in a timely manner and it runs great. Thanks again for all your help. | Read Full Review
    11/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ mholland50
    Customer service is always cordial, patient, and responsive. Gwendolyn was outstanding. She made sure all of my questions were answered. The service itself is professional, dependable, and cost efficient. I am a transfer Client from Ourisman RAM on Route 1. There the service was the worst I'd ever received. Safford RAM is real breath | Read Full Review
    11/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ soul1981
    This dealership was clean and friendly personnel all coffee and drinks well stocked the Saturday was pretty empty not busy. | Read Full Review
    11/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ HARTKP22
    Always welcoming and eager to hear what the issues are that need to be addressed so everything can be resolved and get the vehicle back to me in working order. You have a great group of employees!! | Read Full Review
    11/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ MRKYLEVOIGT
    Anibal is one of the best advisors I’ve had since I’ve been visiting this dealership. | Read Full Review
    11/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ kmeckley
    Great follow up and communication. Drake is very friendly and professional. This survey is too long | Read Full Review
    11/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mjmaier23
    All went well, Francisco was great and helped me through the process and the repairs’ | Read Full Review
    11/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ Doug Reynolds
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    11/21/2025 12:00:00 AM | Google
  • ★★★★★ Miller Freeman
    Great Service, very interactive & helpful | Read Full Review
    11/21/2025 12:00:00 AM | Google
  • ★★★★★ Kenneth T.
    Great service that was surprisingly faster than I thought it would be. The text and video updates were extremely helpful. | Read Full Review
    11/21/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Sinclair
    | Read Full Review
    11/21/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Conkel
    Drake and the crew are always willing and happy to help, they fit me in the schedule. Drake (Service Staff) and Cristian (Mechanic) aided in getting my vehicle fixed, safe, and back on the road. | Read Full Review
    11/21/2025 12:00:00 AM | Google
  • ★★★★★ Stacy Whittle
    If you ever want to teach your kids how not to behave in life, take them to this service department. I kept giving this place chances, visit after visit, hoping maybe one day they would treat people with honesty and respect. It never happened. The pressure. The panic. The endless list of “urgent” repairs. The confusion they create on | Read Full Review
    11/21/2025 12:00:00 AM | Google
  • ★★★★★ peterch_2007
    The service department crew are personable and will try to do everything they can to get the job done. | Read Full Review
    11/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ belitton
    Great customer service and expedient diagnostic / repair service!! Online appointment process was easy and user friendly. | Read Full Review
    11/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ hoangdo0
    Fast service and the staff are friendly. The only thing I am disappointed that I requested a car wash but I did not receive it. | Read Full Review
    11/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ turnercar44
    Nice staff but didn't have car checked by 3rd party and it had multiple mechanical problems needing fixing | Read Full Review
    11/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ chef.oxley77
    I was treated with fast and friendly service. Anible was completely hands on. Took care of everything, and made sure everything was professionally done. | Read Full Review
    11/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ VA Jaison
    Gwen in service did an amazing job explaining the process and provided a realistic timeline for repair. She then avoided over charging me for pointless items or services. Mike E. in sales showed me the newest products and kept me focused on future purchases at the dealership. Great job by both! | Read Full Review
    11/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ Sam Logan
    Continue to be a big fan of Safford. Same day service, not trying to gouge their customers, building long term relationships. | Read Full Review
    11/19/2025 12:00:00 AM | Google
  • ★★★★★ Ray Lopez
    Best Jeep dealership in Northern VA | Read Full Review
    11/19/2025 12:00:00 AM | Google
  • ★★★★★ roger crane
    Overall satisfied, other than finding out the topping off all fluids. I.e. coolant is no longer included in a standard oil change. | Read Full Review
    11/19/2025 12:00:00 AM | Google
  • ★★★★★ jdefranco
    Last week I left messages a couple of times and no one returned my phone calls. | Read Full Review
    11/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ Pewee574
    Vehicle was left for 8 hrs. In to be inspected for suspension noise. Dropped off at 7am. I called at 330 to find status of my truck and it had not been driven or diagnosed. They decided to take it out for a test drive at that time. Then left me waiting for over 2 hrs for the shuttle with the excuse of wrong addresses where typed in G | Read Full Review
    11/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ Taj Mathew
    I’m furious looking back at this shop. I specifically asked them to rotate my spare tire — they never did. That “small oversight” turned into a very expensive problem: two years later I had to replace all four tires because of uneven wear that would have been preventable if they’d done the job I paid for. Worse still, I always took | Read Full Review
    11/19/2025 12:00:00 AM | Google
  • ★★★★★ P Bloxam
    Just bought a new 2025 Rubie X! Great price and sales dept was excellent.. | Read Full Review
    11/18/2025 12:00:00 AM | Google
  • ★★★★★ PF
    Drake my service advisor was excellent. He kept me informed on the service progress, answered all my questions and was highly professional. This was my first visit and based on my first impressions, for my future service needs I will choose Safford of Springfield | Read Full Review
    11/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ Tlarae
    I asked them over the phone to match the price they had listed online. I went in there assuming (my first mistake) that they were going by their word so I didn’t even question it while signing. The payment did seem a little higher than I originally thought, but I just thought it was maybe poor math on my part. I came home and looked | Read Full Review
    11/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ Deus TX
    Sales department is excellent! Service department, not so much. Have called multiple times and get voice mail. "No one is available.Leave a message and someone will return your call" No one returns the call...Crickets.. | Read Full Review
    11/18/2025 12:00:00 AM | Google
  • ★★★★★ Amber Anstine
    When we stopped in, we were greeted by Mike Eggert. He was so fun to work with! Mike guided us through the vast inventory and then rode with us for a test drive. A few hours later, we walked away with a new car. Mike made the car buying process so smooth and seamless. We really appreciate the fantastic 5 STAR customer service from Mi | Read Full Review
    11/17/2025 12:00:00 AM | Google
  • ★★★★★ Darnell Bolding
    Service was great, Stephon I appreciate your customer service and helping with all my service repairs. I was in and out of the dealership in no time! Thumbs ???? | Read Full Review
    11/17/2025 12:00:00 AM | Google
  • ★★★★★ Yvonne Poole
    | Read Full Review
    11/17/2025 12:00:00 AM | Google
  • ★★★★★ Roshad Mays
    Anibal from the service team was very professional while interacting with me and other customers, and he was accommodating to me while I waited on my vehicle to be inspected. | Read Full Review
    11/17/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Fuentes
    I was so indecisive in what car I was getting, at first I was looking at a used Durango for about a week and Mahmoud was very patient with me. I ended up changing my mind & wanted a brand new Durango in a specific color and trim. I told Mahmoud this & he went above & beyond to find me the car I wanted & had it shipped over from compl | Read Full Review
    11/17/2025 12:00:00 AM | Google
  • ★★★★★ Novella Brown
    | Read Full Review
    11/17/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Pallas
    A great experience with the Safford team. From drop off to pick up, Drake and the team gave me the VIP treatment: timely updates, a courtesy vehicle, and great maintenance. Can’t recommend them enough. | Read Full Review
    11/17/2025 12:00:00 AM | Google
  • ★★★★★ jgill053
    Drake Clevenger was my service advisor and he was awesome. I had some questions about the cost of my service and he clearly and immediately addressed them. It’s exactly the kind of customer service you want from an advisor. | Read Full Review
    11/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ calvin20
    juhm ruyumyet j ety jety jetj etyj etyj etyn etyn etnetybn etyn etyhn tgn e5y | Read Full Review
    11/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ VH60MECH
    They did what was asked and communicated through out the whole process. Vehicle was ready early. | Read Full Review
    11/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ david guadron
    A tow drop off my car on Safford Brown jeep-Chrysler-dodge Sterling location and the service guy call me next day and told me the car batteries are dead and they can’t do the diagnostic. I ask if, the have spare batteries o any other electric device to do the diagnostic and the guy said NO we can’t he said you need to buy new batteri | Read Full Review
    11/17/2025 12:00:00 AM | Google
  • ★★★★★ MS_BEALE
    Safford CDJR of Springfield location provides a clean environment for customers and is comfortable when you have to wait for your car to be serviced. Everyone is always friendly and I have recommended this location to friends. Alex is the absolute BEST every time. And Gwen provided top notch CX. She was professional, kept me informed | Read Full Review
    11/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ duley232001
    Manmoud is great! Thank you again for your assistance. They always make car buying easy. | Read Full Review
    11/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ ericaal93
    Everything was great. RJ always does a great job, no complaints! He needs a raise | Read Full Review
    11/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ bubbasnews
    Excellent service and prompt responses to my queries. Thank you for your assistance and repair | Read Full Review
    11/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ a.bneeds
    Mix of good and stressed people, they really tried to work with me though and we eventually got to a great deal for both of us! | Read Full Review
    11/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ MHELVAK
    The service department is great. Was nice to see the promotion of Alex to service manager. It nice to see progress of there employees. | Read Full Review
    11/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kevin Duley
    Great Service | Read Full Review
    11/15/2025 12:00:00 AM | Google
  • ★★★★★ ANNELUXON
    This time I got great customer service. Contact about status of vehicle was very good | Read Full Review
    11/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ JMAGEE12
    Great service. Convenient drop off, good communication. I would take my auto in next time. | Read Full Review
    11/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ jmslove
    I was satisfied with the overall service at this car service center. The staff were professional, the premises were clean and well-maintained, and the customer service was excellent. The only drawback was a $10 surcharge that wasn’t explained. Aside from that, everything went smoothly and I appreciated the quality of the work. | Read Full Review
    11/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Greg Owen
    | Read Full Review
    11/14/2025 12:00:00 AM | Google
  • ★★★★★ Eric Fowler
    Very professional love the customer service | Read Full Review
    11/14/2025 12:00:00 AM | Google
  • ★★★★★ M Helvak
    I continue to shop and have my trucks serviced there since 2014. Great dealership | Read Full Review
    11/14/2025 12:00:00 AM | Google
  • ★★★★★ SUSIEANDMIKEHUGHES
    I had 2 recalls that were fixed in about an hour. The crew were very helpful and efficient. I would recommend Safford CDJR of Springfield to all my friends. | Read Full Review
    11/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ MITRA.MANSOURNEZHAD
    For changing a bulb they were trying to charge me almost $1000 ! Prices are very high . | Read Full Review
    11/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ plumbingtechllc
    Alex in the service department made sure my car was taken care of 100% would highly recommend | Read Full Review
    11/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ bash-D
    I have been a regular customer at this dealership since 2022. They are always professional, kind and accommodating. They explain services well and add their recommendations. | Read Full Review
    11/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ cary petrovich
    Great communication, friendly service and got me back on the Road in a timely manner Thank you | Read Full Review
    11/13/2025 12:00:00 AM | Google
  • ★★★★★ Darrell Stewart
    Still number one Especially if they can install my LED light bar ! My advisor, Gwen, is still absolutely wonderful. I truly appreciate her dedication and the positive experience she creates each visit. Thanks for a great job. | Read Full Review
    11/13/2025 12:00:00 AM | Google
  • ★★★★★ JEANNEANDROBIN
    It was the first time I reserved the appointment via your online service. That was very easy and I was happy to obtain a last minute early morning slot. The work was don't while waiting. It was a busy morning but you lounge area and multiple tables/chairs make it very comfortable. The rep, Drake, and the one who greeted me were nice | Read Full Review
    11/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ justin
    Good repairs, dishonest service rep. This dealership has gotten worse over the past 5 years. | Read Full Review
    11/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ jasoncaly
    Great service provided and communication was delivered promptly. I certainly appreciated the effort in having my tire replaced. | Read Full Review
    11/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ Abdullah Niazi
    I brought my vehicle in for a routine oil change, but when I arrived for pickup, I was the one who noticed oil dripping underneath and after opening the hood, it was sprayed all over the engine bay. The oil filter housing had been overtightened and cracked during the service. They kept my vehicle for almost 5–6 hours afterward and to | Read Full Review
    11/12/2025 12:00:00 AM | Google
  • ★★★★★ jihad hammod
    | Read Full Review
    11/11/2025 12:00:00 AM | Google
  • ★★★★★ Mario Mario
    | Read Full Review
    11/11/2025 12:00:00 AM | Google
  • ★★★★★ Margarita Pacheco
    Safford Chrysler Jeep Dodge of Springfield is what a dealership should be like. I had a problem with one of the car's tires. Being concerned on Veteran's Day just drove there in the afternoon. Anibal Benitez received me with a big smile. He was courteous, professional and made sure I felt comfortable. You're informed of the process a | Read Full Review
    11/11/2025 12:00:00 AM | Google
  • ★★★★★ Justin
    Service was fast and resolved my issue, but Anibal Benitez continually refused to apply the military discount - on Veteran’s Day! No problem if the dealership doesn’t want to offer a military discount, but this one has a policy for military discount. Anibal acted like he was doing us a favor by waiving the diagnostic fee…sadly, we wi | Read Full Review
    11/11/2025 12:00:00 AM | Google
  • ★★★★★ michelle trigg
    Wonderful process for both intake and pickup! | Read Full Review
    11/10/2025 12:00:00 AM | Google
  • ★★★★★ BarBak Hospitality
    Speed, transparency, and a smile. 10/10 we will be back for all of our Dodge needs. | Read Full Review
    11/10/2025 12:00:00 AM | Google
  • ★★★★★ airtrack
    Issues I had with my vehicle were diagnosed and required maintenance recommended and performed. Very pleased and vehicle is more enjoyable to drive. | Read Full Review
    11/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ raifordr
    Been using this dealership since my 2007 was bought new. Easy to schedule and get work done even at the advanced age of my Jeep. They do fix things, a bit pricey but it is a dealership. | Read Full Review
    11/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ seraph
    The techs tried to charge me for service that wasn’t needed and lied about the inspection. I had photos and other mechanic inspection reports to prove they were lying. When confronted the service manager agreed with me and waived fees. I would never use them again. Complete scam. | Read Full Review
    11/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ fcebello
    Had a great experience recently with Safford CDJR of Springfield. The repairs were initially fixed, then some additional work needed to be done. As I was working through a 3rd Party Warranty company, the Service person At Safford that worked through all of the back and forth and issues was Gwendolyn. She was a rock star at navigating | Read Full Review
    11/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ Crowfootra
    The dealership was able to take care of my jeep in a timely fashion. They were also very thorough and respectful. Drake is an awesome employee with excellent customer service and work ethic. Thank you. | Read Full Review
    11/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ P A
    Mr. Sultan and Freddy were a great team. They were very patient, friendly, and helpful. They listened to my needs, understood my budget limitations, and made sure that I was happy and satisfied with the purchase process. They sold what I needed, not what I wanted. And that was why we made the deal. | Read Full Review
    11/9/2025 12:00:00 AM | Google
  • ★★★★★ Carlos C
    | Read Full Review
    11/9/2025 12:00:00 AM | Google
  • ★★★★★ Abigail George
    Anibal was great! He was professional and took care of my vehicle! If you need work done go ahead and head on to the dealership!!!! | Read Full Review
    11/9/2025 12:00:00 AM | Google
  • ★★★★★ Clinton.Preston
    The staff are very professional and friendly with an emphasis on providing good customer service. | Read Full Review
    11/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ frleal61
    The service department has been great to work with me Easy to work with and friendly | Read Full Review
    11/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ rossjonathan
    Service was amazing they actually drove TJ pick up my jeep and dropped it back off on the same day | Read Full Review
    11/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ ma lynch
    There’s a 1.5% charge on credit cards. Evidently there’s a sign behind the desk that reads as such.. Guess we missed the display on the.on credit card reader…., nonetheless,was Not verbally informed of this charge. Otherwise, I would have given a full five star Review. I called and discussed my concern and was giving $50 credit. | Read Full Review
    11/8/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Shaver
    Excellent experience from start to finish. I drove 3 hours to pick up my truck, and the sales team made the process seamless—very responsive and professional. | Read Full Review
    11/7/2025 12:00:00 AM | Google
  • ★★★★★ Alvin Ellington
    They were very helpful. Darryl listened to our concerns and worked with the Safford team and finance office to make it happen. | Read Full Review
    11/7/2025 12:00:00 AM | Google
  • ★★★★★ Shannon King
    My service team always gets me right! Gwen the best! Watching her grow in the organization is awesome! See you next year for my next service | Read Full Review
    11/7/2025 12:00:00 AM | Google
  • ★★★★★ roberto21
    Good Service,, very professional and accommodating. If you need good service and Flexibility Safford Springfield is the place for you. we have 5 vans of which 3 purchased there for the only reason that the service department is always very good. | Read Full Review
    11/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ alvinellington
    The salesman let me look for what I wanted and the team took their time to get the deal done | Read Full Review
    11/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ irishcurl
    We arrived with our 'Emergency Throttle' on, as we were traveling from Arlington Cemetery back home to Eastern NC with a 12' trailer. I was told, the manager said we had to remove the trailer (understandable), but had nowhere on lot to unhook it and recommended wev take it to a Mall and leave it. Angry doesn't describe the feeling. O | Read Full Review
    11/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ crom.00
    I was charged for service on my vehicle already done months before. Technician broke parts on my vehicle, and did not reinstall | Read Full Review
    11/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jacob Sangar
    I am a regular customer originally from Afghanistan. During my visit, I dealt with a salesperson named Shekib. Unfortunately, my experience was extremely disappointing and unprofessional. The dealership sold me the wrong van. They initially told me that the vehicle I wanted was available at another dealership, and that they would br | Read Full Review
    11/7/2025 12:00:00 AM | Google
  • ★★★★★ J McG
    Good Evening, Taylor… We are forever grateful to Anibal and Sanford Chrysler. Last Tuesday, 10/28/25 en route from New York to North Carolina in our vintage 1995 Jeep Wrangler, the alternator failed, with the vehicle completely disabled on Interstate 95 south. After flat bed tow, we came direct to your facility 0.9 miles away. Anib | Read Full Review
    11/6/2025 12:00:00 AM | Google
  • ★★★★★ MattyIce
    | Read Full Review
    11/6/2025 12:00:00 AM | Google
  • ★★★★★ Mary Steinbacher
    Pleased Luis found the leak in my tire he has performed work on my vehicle in the past, and always does excellent work. My service advisor, RJ, kept me updated on the status while I waited. | Read Full Review
    11/6/2025 12:00:00 AM | Google
  • ★★★★★ nalmand
    MY NEEDS ARE ALWAYS MET AT SAFFORD CDJR OF SPRINGFIELD. THE SERVICE ADVISORS AND TECHNICIANS ARE ALWAYS ON TOP OF EVERYTHING AND KEEP ME ON THE ROAD IN TIP TOP SHAPE. | Read Full Review
    11/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ TeamDJ
    We decided to purchase our first car from Safford in 2018 because of the positive experience with the sales team, but the deciding factor was the service department because you ultimately interact with them more. Over 7 years, 3 cars and numerous service advisors, we have been consistently pleased. Most recent, Gwen, our advisor was | Read Full Review
    11/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ jenkins5990
    I like going to Stafford. The techs are very competent and I trust them I feel comfortable going there | Read Full Review
    11/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ jenkins5990
    It was great professional in all ways No It was a great visit as always | Read Full Review
    11/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ lonnystaten
    The team was awesome! Got my car in and out, along with a shuttle home while I waited. | Read Full Review
    11/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ bahill2304
    Mr. Bennett was a fantastic sales consultant. We felt comfortable every step of the way! | Read Full Review
    11/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ Norma Almand
    My technician James A is amazing! The advisors are very knowledgeable and helpful | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ David Maldonado
    | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Hugo Castro
    Francisco service. Dept. Is the man. Highly recommend. Was able to solve issues without further ado. | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Hart
    | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Larry Goode
    I live about an hour and a half away. These folks had the Jeep I was interested in at the door waiting. If your needing a good reliable vehicle please stop by or call to see Mr. Mike Eggert and Mr. Z they are cooler then the other side of the pillow. I walked away not only with the vehicle I wanted but also an extended warranty & Gap | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ exitthewizard
    Everyone was friendly and the process was explained clearly. Dropping off and picking up the vehicle was quick and easy, and I appreciate the shuttle service to the metro. | Read Full Review
    11/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ MATTDVR
    Anibal was very knowledgeable and professional. I appreciate his friendliness and ability to explain what was being done with my vehicle. | Read Full Review
    11/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ nr19960
    Nice facility but while my car was in for service the technician broke the hood latch bracket on the inside of the vehicle then when I asked the dealership about it they told me that I was lying and that they wouldn’t do anything. It took me arriving to the dealer and taking time off work to speak to the tech and manager together for | Read Full Review
    11/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ NoaHotchner
    First time car buyer here. Mahmoud (salesman) was FANTASTIC, as was Z (financial director). You could tell both genuinely loved their jobs and weren't just in it for the monetary aspect -- they both went above and beyond to be helpful. The service was speedy and they were both very personable. | Read Full Review
    11/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ Snguyen
    Good service. I am always happy with this department. Explaining very clearly and good deals too. | Read Full Review
    11/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jmbwrjr
    Great service all around! Everyone I interacted with at Safford Service Department was cheerful, helpful, and efficient in getting my car serviced. | Read Full Review
    11/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ rougejoe
    The service department is outstanding and resolves our issues very effectively and prombly. The owner of this dealership should be very proud of this team. | Read Full Review
    11/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ brandee_969
    Appointment was easily scheduled, service manager was very helpful! Work was covered by the warranty. | Read Full Review
    11/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Highcliffe
    Excellent Informative and well-organized service. I have consistently had positive experiences at the dealership, where the staff is always courteous. | Read Full Review
    11/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ LIZBURKEBODENDORF
    One of best service experiences i have had. Gwen was great, very communicative and giving the facts of what had been done and next steps to resolve issues. | Read Full Review
    11/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Liz Burke
    Gwen Hollzer was excellent to work with - one of the best car repair/service experiences i have had at a dealership. I was kept informed of the status and progress of the repairs to my 2021 Jeep grand Cherokee, which ended up needing a new transmission. I was given a loaner car for the duration of the repairs (3 weeks). | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Jim Bower
    | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ bernard_lamptey
    Everything was okay, my only issue was I was told it would take roughly an hour to complete my service. I was there for almost 3 hours. That affected other appointments a had made for the day. | Read Full Review
    11/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ angecharlie
    We love working with the staff at Safford for our RV. So friendly and thorough | Read Full Review
    10/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ BHOLDEN52
    They were knowledgeable, courteous and efficient. And kept me informed through the process. I wish ii had gone there first. | Read Full Review
    10/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ Johnnie
    I've purchased my last two vehicles (2014 Ram 1500 and 2023 Ram 1500) from Safford and have trusted their team to take care of all my services. My 2014 Ram has over 200k miles and is still a daily driver for my family. Thank you to the Safford service team. | Read Full Review
    10/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ Canelo's Auto Service
    Outstanding customer service and quality work | Read Full Review
    10/31/2025 12:00:00 AM | Google
  • ★★★★★ W G
    My service associate Drake was respectful and informative. | Read Full Review
    10/31/2025 12:00:00 AM | Google
  • ★★★★★ Elsa Santos
    Super friendly and professional employees! No pressure tactics! Highly recommend! | Read Full Review
    10/31/2025 12:00:00 AM | Google
  • ★★★★★ taj.mathew
    Everything is good—until it’s not. I’ve been coming to this dealership for the last 3 years for oil changes, tire rotations, warranty work, and recalls. Until recently, my experiences were decent overall. Most of the service managers were good; a few, not so much. However, my last visit (and I mean last) raised serious concerns about | Read Full Review
    10/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ Charlie2264
    Always 1st rate service. I've been coming to Safford for years and I know I can count on them to complete the repairs on my vehicles quickly and efficiently. | Read Full Review
    10/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ jaswiderski
    Great purchase experience on price, availability and customer service and convenient location from our home | Read Full Review
    10/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ jwaggs1515
    Been having issues with my 2023 Jeep Grand Cherokee Overland over the past year. Anibal and the service team were extremely professional, providing much better service than the other local Jeep dealerships. They took care of all the issues and I will be using Safford for all my Jeep services from here on out. | Read Full Review
    10/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ luisrodriguez97fcb
    They are the best, always working hard to fix your problems really quick, i fell so comfortable every time that i have to go to the dealership! | Read Full Review
    10/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Georgina Bergeron
    Professional service, thank you. Representative Gwen at the front desk is awesome. She keeps you informed about your vehicle. Very personable and professional. Plus, thank you for having top notch shuttle drivers too. | Read Full Review
    10/30/2025 12:00:00 AM | Google
  • ★★★★★ T
    Alex & Gwen were absolutely fabulous and regularly informative while my vehicle was being repaired Truly an amazing experience!! | Read Full Review
    10/30/2025 12:00:00 AM | Google
  • ★★★★★ Christian Torres
    | Read Full Review
    10/30/2025 12:00:00 AM | Google
  • ★★★★★ coachlee1
    Very clean, well organized and usually timely. Updates are frequent and enjoy the initial video. Probably need one before and after. | Read Full Review
    10/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ lyoussef
    Very professional and efficient service! Will be returning for all future service on my vehicle | Read Full Review
    10/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ The Chosen One
    Stafford Dealership always has great customer service. I had Anibal today. He was amazing!!! Felt like I was talking to a family member. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ James Matin
    My jeep service person she was so cute and excellent customer service thank you! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Patrick Wire
    I took my RAM Promaster 3500 into Safford for a power issue. I received a warm welcome from Anibal straight away and he got me all taken care of. He was super professional and an excellent communicator. I received a call a few hours later that my issue was fixed. Thanks Anibal and Safford! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Michael Eggert, PhD
    No appointment, they squeezed me in and got to the source of my concern and ordered the part right away… it almost feels like a pit stop at a race track, ha ha… Good job people! | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ JR Wiggins
    They will never stop harassing you by text message. If you ever give them your phone number when you go here. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ A. Anwar
    Mr. Drake demonstrated a high level of professionalism and respect throughout my visit—truly deserving of a five-star rating. Additionally, Mr. Alex, the manager, went above and beyond to offer a fair and thoughtful retroactive resolution to my earlier service concerns. I greatly appreciate his support and commitment to customer sat | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ T Beamon
    Gwendolyn was amazing! Needed to address two recalls on my Thor Rize, which is built on a Promaster 1500 chassis. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Leith Masri
    | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ F L
    Very responsive to my needs. Friendly staff. Gwen and Alex were good people to work with. | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ QUINTENZEIGLER2
    My experience was terrific. My advisor Drake greeted me upon my arrival. The service department had did a wonderful job on vehicle. I was out of before the time estimated & the price was cheaper by $16. I'm truly a satisfied customer. | Read Full Review
    10/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ SIMER.SINGH
    Very professional and efficient service! Will be returning for all future service on my vehicle. | Read Full Review
    10/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Victorybear
    Radio station 104.1 and 107.9 were set to Spanish language. I would like for those stations to be set back to english also driver side seat heat turns on while driving and starting up vehicle. | Read Full Review
    10/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ evan.dotytcarbuying
    Brought in with a check engine light on a Saturday, warned dealership that they had to read codes before turning car off, or codes would reset. They parked the car until Monday, and said there were no codes. This was the third step to get the codes read, all relating to the high voltage battery pack in our 2019 Pacifica hybrid, but w | Read Full Review
    10/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ KEVIN.W.MARTIN1
    Drake is professional, prompt, honest and courteous. The dealership does great work on my truck. | Read Full Review
    10/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ tonia_cox_1
    I had a great experience at the dealership, my car was serviced in a timely matter and the staff was great. | Read Full Review
    10/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ Johnnie
    Safford's staff is always helpful. They address my concerns and often accommodate me on sorry notice. I am appreciative. | Read Full Review
    10/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ jenny.sullivan4
    Oswaldo always takes care of us. He kept us informed about the update while we waited inside. My car was returned clean and the recall update was complete. Thanks so much! | Read Full Review
    10/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ LISADIDDEN
    Repair was completed but it took keeping my car overnight which was very disappointing. Also the cost of the repair was exorbitant. | Read Full Review
    10/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ lindajreck
    I was kept well informed throughout. The pictures and videos helped to document the reasons for the problems and rationale for repair. | Read Full Review
    10/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ phillipsmp8
    Very helpful. Fast work. Service was quick and helpful. No issues with my experience to complain about. | Read Full Review
    10/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ Chris L.
    Made the out of state buying process painless! Everyone I worked with was polite, professional and knowledgeable. Pricing of Vehicle was better than local dealers by a significant factor. | Read Full Review
    10/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ David M.
    Francisco and his entire dealer service team are Amazing, great to come by and drive over 30 minutes and service my 2020 wrangler at this jeep Dealership. | Read Full Review
    10/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ EMMETT DASHIELL JR MST
    Great experience all done on time . My complaint. They failed to wash my truck. Which has always been part of this expensive experience. Thanks | Read Full Review
    10/24/2025 12:00:00 AM | Google
  • ★★★★★ Michelle L
    I found myself with an apparent leak in one of my tires and went directly to Safford as I’ve let no one touch my Jeep except them. 10am on a Saturday morning is a busy time but Anibal took care of me and fit me in even though I did not have an appointment. The wait was not long and they even ran my Jeep through the car wash before re | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ Grushenka FC
    They were so kind and helped me in everything , Anibal always kept me informed and made sure that my car was in perfect condition, the service was incredible thank you so much again . | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Djukic
    | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ Ne'Shae Lesesne
    Service is always quick and helpful when it comes to pricing | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ Santina Sergi
    | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ Linda Reck
    They keep you very well informed throughout the process. | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ tlcirwin
    Purchased a car here last month and had a great experience. They were quick, professional and friendly. Highly recommend this dealership. | Read Full Review
    10/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Slim Griffey Jr.
    The staff at Stafford CDJR is always courteous and professional. It's always. Pleasant experience when I stop in. | Read Full Review
    10/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ 1GOHEEN
    Drake is an excellent service manager. He pays attention to what I asked about and he gave me a realistic assessment on when the work would be done. The facility is clean, the staff pays attention and the work is done well. | Read Full Review
    10/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ BABEL15
    Safford has been a great experience from initially walking in the showroom, to purchasing my truck to the service appointments. | Read Full Review
    10/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ spydr81
    I was happy with the work done on my car. The service advisor was particularly helpful. | Read Full Review
    10/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Freddie Cross
    I had mixed messages about whether I was to leave my car or wait. I needed to wait. There was no water in the waiting room. | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ Scott K
    they need to listen more in service. I do not recall one single interaction with my advisor where he didn’t talk over me before I could get my question out. Also, I clearly stated what the problem was with a couple things on my 10 month old truck. When he gave me the service order at the end of it, what he typed in the service order | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ Harvey Cocozza
    This dealership is terrible. Even after being informed they were contacting the wrong individual they continue to call and harass for days. If they are this incompetent when it comes to a simple phone number I would NERVER trust them with a vehicle | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ ahad wahedi
    I had an outstanding experience with Mr. Derek. His professionalism and attention to detail were truly impressive. He made the entire process smooth and stress-free, and I highly recommend him to anyone in need of his services.” | Read Full Review
    10/21/2025 12:00:00 AM | Google
  • ★★★★★ Amy Murphy
    | Read Full Review
    10/21/2025 12:00:00 AM | Google
  • ★★★★★ Tomekia Felton
    Pleasant, helpful and informative | Read Full Review
    10/21/2025 12:00:00 AM | Google
  • ★★★★★ Patrick Sweeney
    | Read Full Review
    10/21/2025 12:00:00 AM | Google
  • ★★★★★ Robie Sayan
    Great service, thanks | Read Full Review
    10/21/2025 12:00:00 AM | Google
  • ★★★★★ kgarnjost
    All went well. No. Service was done right and quickly. I was very satisfied. No more. | Read Full Review
    10/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ uvaalicia
    Anibal did an excellent job (5) The mechanic however did not perform a 10 point check, left the dealership with my tires filled way below acceptable levels. | Read Full Review
    10/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ Karen Chauvin
    Service advisor was very polite and helpful. Even though I had a 10:30 appointment, for a safety inspection, I was there for a couple of hours. They also provide you with suggestions for additional services. While it’s helpful to know if you may need some additional work, it negatively affects the amount of time it takes for the cu | Read Full Review
    10/21/2025 12:00:00 AM | Google
  • ★★★★★ PWTARLETON
    Safford CDJR has great customer service. I worked with Francisco in the Service dept., actually for the third time. He is very customer oriented and always a pleasure to work with. | Read Full Review
    10/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ fburg68
    The appointment was on time. The service was timely and Gwendolyn found me a discount. Can't ask for more than that! | Read Full Review
    10/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ Dudqo0611
    I had an engine oil change and tire rotation at Safford CDJR of Springfield, and everything was excellent. The service was quick, efficient, and the staff was incredibly friendly and helpful. They made the entire process smooth and stress-free. I highly recommend this service center for anyone looking for great customer care and qual | Read Full Review
    10/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ steve.aboona
    Gwen is simply the best. Always a great experience with her as the representative. Bery professional | Read Full Review
    10/20/2025 12:00:00 AM | DealerRater
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